Reviews of PartSource (Scrap Yards)

Naren P

Very friendly team!

Mark Pancorvo

Not a bad choice. The part I was after wasn't in stock but they had it ready for me first thing the following morning. Price was comparable to other part suppliers in price. The staff at this location was super nice though.

Joseph Gomes

So far, best of all the PartSource I have been too. Tidy, well organized and all of items I went for we're in stock!

Penny de Nevers

Quick efficient service, & had the parts I needed.... at sale price... bonus!

Jaime Lee

Always have what I need here.

Kw Nightwalker

Great part source location! Staff are always very friendly and outgoing and very helpful! Store is always very clean and always greet customers with a smile!!! Keep up the great work!!!

Amanda Ducey

My favourite place to buy parts for the vehicles is this Part Source. The staff are friendly, and seem to remember their regular customers. Many say they're expensive, but I always do a price shop before I buy, and 9/10 times they're cheaper or equal. Store is clean, and organized. My favourite part of this store is that I'm not treated like I'm stupid. I'm not mechanically inclined, but they will take the time to explain what I need to know and if I didn't get it right, they help me figure it out. This weekend we inadvertently bought the wrong type of rotors and they got them switched to the proper ones with zero issues. I recommend them to anyone.

Derek Blair

Always friendly people there and good service. Well worth going.

Daymon

Stopped by to grab a few things for my A4. When I approached the service desk to find the location of the items i was looking for the staff were extremely knowledgable and found the items i was looking for within seconds. Staff were also very knowledgable about my specific vehicle and made recommendations of what would fit and tips on how to perform specific tasks efficiently and professionally with minimal error (she really knew what she was talking about). Overall i recommend this place to anyone whether you're just starting to work on your car for maintenance and need a few tips or if you've been working on your build and need some ideas and tools. Amazing location and great low prices.

Jennifer Robinson

I will never go back to this store again. They gave me the wrong part, when I went to exchange it, the guy seemed like he didn’t know what he was doing, didn’t know how to look for the right part. He tried to ask a coworker but they weren’t very helpful. There was a lady behind the counter on the phone out where everyone was able to hear the conversation, and she was very loud and rude with the customer she was talking too. All the staff here seem grumpy, unhappy, and know anything about cars.

Zack Gray Ritchie

Really kind and fun staff. I paid an amazing price for parts (far less than that large Canadian online seller). Staff were clearly happy to be there and it felt like an old fashioned parts store. PS, this store is the "hub store" so it has the most stock in the area ;)

Rob Hyde

They offer a great service which is they can lookup the electrical diagrams for your car. Awesome, lifesaver

Craig Hutchinson

Nice friendly, knowledgeable staff

Jalal

They don't even scan your engine error anymore Horrible

alldave

Usually have parts in stock and they know their stuff

Scott Kole

Fast friendly service

Mr. Google Reviewer

Ordered my dip and was diy soon after. Good service.

Clarence “Geng” Magpantay

I called this store to inquire about a tool. I heard someone literally pick up the phone and proceed to hang up without even a word. Lol what a joke.

ZAID AL-OBAIDI

The short women on the desk so rude I came back to return tools I loan it from them this women she didn’t even say hi she asked me if I have receipt I reply You didn’t gave me receipt she said my staff give you recipiet I said no she said ok then wait for the manger assistance and she left manger assistance make him self busy and he ignored me in that time the guy who loan me the tools he passed by I said do you remember me he said yes i said you didn’t give me receipt he said yes your right he pulled receipt from computer and returned my money in that time busy manger came right way when he heard guy wanna return money he said are you sure you didn’t give him receipt he told him yes I forgot ,, never go back to that place again they are rip off thank god didn’t buy something from them and wanna change it or something be careful when dealing with these guys they will not like to see your face after selling parts for you and this women worest Custmer service I ever seen even they returned money with debt card I gave them cash they claimed they don’t have cash now imagine when you go return any thing in Canada they will asked you for the same card you used and if you paid cash they give you cash back these guys not even deserve to be in that place

M P

I have been to this place many times and have been helped by a few good people, but it only took one call and a lazy person to pick up the phone to ruin my experience. I was asking for a price in regards to a flyer, and the person proceeded to give me the I don't know crap. I asked if someone else knows about the sale and he said he believes its not on sale. Since he said its not on sale, I asked how much the price is currently for the item in question. His response was "I don't know, I don't work at the front". It is this type of idiocy that ruin my experience...

J Pizzle

Great spot for auto parts. Mike and Rebecca are awesome!!! 5 stars guys thanks for the excellent service.

Brandan Briscoe

Great place for great parts

Riley McCrann

Great place for almost everything you need for your car

Red Zone

Helpful and friendly crew, good deals for the maintenance of your car.

Oz Mods

Great place

Madison McCauley

Friendly staff, helped me carry parts to my car and offered me best deal available

Art Wish (Art Wish)

Good parts and keep good stock but not really cheaper than CT, nice staff but found service awfully slow.

Cassidy S

The hours listed on their own website is incorrect and was closed at 8pm even though it stated it would be open until 9pm.

Britt B

Messed up simple order 3 times. Person who tried to solve it was nice and tried her best, but a 2 hour project turned into 9 days!

Marhti Magdala

They won't check your codes!

Francesca Duarte

Wonderful strong intelligent men here, so kind too helped me install my wipers in the cold????

Jeremy M

This used to be a great store, went last week, it will be my last time going here. While the majority of the staff here are fantastic, staff member Dana is rude, condescending and dismissive to customers. Between her constant eye rolls, rude comments and just what I felt as a utter contempt for customers, I will not go back to this store again.

Jamie Cornelius

Terrible staff can't get orders for my truck right then deliver and tells me to give them cash like wow don't use them what's so ever

Armin MohammadZadeh

Would give 0 stars if I could.

S velluso

Ok experience, they were friendly and helpful.

Daniel Pugliano

Great guys and good warranty on parts

Andres Trigueros

The employees there are amazing! They are so helpful and offer much information! They put the customer first and make you feel trusted. God bless this company

Ashlea Thomsen

Customer service is good, however some of their parts are wrong do not work on the intended cars. Auto Value had the exact part instead.

Jun Hernandez

Excellent customer service experience with Dana and another one with the name Raj or Hash, sorry about that. I called by phone and the latter arranged everything for the easy pick up of the correct car part (brake pads). Excellent employees who know their job and are very good in taking care of the business.

Craig Hicks

Good products and helpful service.

Kenton G

Perfectly acceptable portion of the PartsSource chain, all the staff is nice, knowledgeable and friendly; they don't stock anything super out of the ordinary on the shelves but in that you won't be disappointed. Very decent parts selection in the back for typical replacements. Check out the reduced bin they usually have by the entrance, love when they do that.

Thomas O'Brien

Didn't have what I needed but got right on phone with another location to track it down. Very helpful.

Rukhsana Tanwir

All kind of auto parts available

Mandeep Singh

Staff is very knowledgeable and very helpful.

Sebastian Mocny

Helpful and knowledgeable staff. Didn't try to upsell, instead did their best to help solve my

Davinder Singh

i asked purcharge blub but bulb is not fit my car car auto parts not change my bulb i lost 56 dollar very poor service deler

Rattana

Great place for your automotive needs. Rather it be synthetic oil for your car, light bulbs, car mats, air fresheners, anything engine related. I understand that the staff can be busy on the phone dealing with commercial customers or assisting other customers in store. However patience is needed because sometimes they can be under staffed so if you don't want to wait around. I suggest you call ahead before you make a purchase at the store other than that it's one of my favorite places to shop for my auto needs!

Dan Proulx

The best thing about Part Source, you can borrow specialized tools to fix your car.

Tierra Firme Canada

(Translated) Excellent atention (Original) Muy buena atencion

MOIN KAMAL

Excellent service.

Kirk Deppeller

I can always count on Bob, Ryan or Dana to find the part I need when I can't find it!

Arthur Malczewski

Ryan is really great at his job and very knowledgeable

King Alvi

Great and friendly serivec special order overnight for the filter I needed

Shath Tharmaratnam

Great service.

Chris Hoare

Easy place to drop in if you need most parts in a hurry but you pay a premium for convenience. Good service counter guys.

Fernando Munguia

Staff was extremely unprofessional and rude

OGMalik

Buddy had no idea what idea I already found the bulb I need and says he doesn't carry it. Good job boys you're trash

Ilon T

James was incredibly helpful! The store is very clean and well organized.

Young Choi

They gave me the wrong engine oil. Almost destroyed the engine. And, they missed one of the parts I ordered. Made me waste my time and gas. Didn't even try to explain what happened.

Mike Foley

Lots of product, good prices and good service. Clean store.

Arun Mistry

Great knowledgeable staff willing to put in the time and help with a problem, tools available for rent and able to pull codes on cars that don't always scan easily

Paul

One of the best part source locations in the KW area. Rarely have I had issues with this location. Staff are quick and personable.

Raminder jeet Kaur

Very rude customer service. The lady over there don't want to listen to the customer just making excuses.

Ahsan Q

Helpful serivce and good guys who know what they are talking about.

Gary Da Silva

Lots of parts. .. sadly cashiers always busy takes forever to pay

Jeff Broughton

They are the closest to my house, so I keep wanting them to be good. But I am disappointed every time. If you want something for a modern or newer car, just go to Canadian Tire. If you need something for an older car, or a more specialized item go to Benson.

Bob Brackpool

Needed discs and pads for my wife's car, they were very helpful and took their time looking for options. Not in stock but arrived the next morning. Very good customer service.

Paul Miskinis

Hope it was worth the $26. The Asian guy was nice.

Peter Y.

Wrong part sold to me. It was on sale and when I went to exchange they expected me to pay more even though both parts are the same regular price. Avoid at all costs!

Cassie Bennett

I went in and the man said he would be with me in a minute then a few men were standing there staring at me while talking and never came over and another man walked in and they all jumped up to help him and didnt even try with me i stood there for 10 minutes and nothing i know im a woman but still if i asked my father to come in i know they would have helped us first hate sexest pigs i will never go back

Mark Stevens

Good stock of parts.at.decent prices

Ollie and Lincoln

I ordered one part, then they tell me I also need this other part after the first part already came in. Decent prices but staff need update on what parts are needed for the job.

Aaron Hogan

Staff are very helpful

Colin Gomez

Nice & Courteous. My son bought a car battery for his car but it's been less than a year and he has to jump start it everyday the past 2 weeks. I called Part Source and told them our problem and the lady on the phone told me to bring the battery in so that they can check it and do a warrantee exchange. She was very nice and courteous. Now, we'll have to wait for the weather to warm up a little as it's too cold for us to hold the tools to get the battery out of the car. I don't shop for car parts often but when I do, I've only shopped at this store for my car parts as it was recommended by my mechanic. So far the service has been great.

Scott Gallagher

Great staff and has the parts you need!

Douglas S

Been good

jason lamarche

Always have everything great service.

gerald griffin

Awesome ????

Brittany S

I never have a problem getting what i need for my vehicles here. They are friendly as well as help and always go the extra mile.

Bovrell Jones

Great customer service .friendly people

Charlie Le

Your milage may vary with the staff, but the times that I've been there, they've been very helpful and knowledgeable. I felt that the ones that helped me were honest. The prices aren't the best and for most stuff I can find the same thing elsewhere for cheaper. But if you go during a sale, you can find good deals. Lots of parking spaces, which is a plus. They also have a tool loaning service.

David Johnson

This store is awesome. I bought windshield wiper blades here and I had trouble putting them on and they help me put the wiper blades on I thought that was incredible. Thanks!

Jen Balon

Everytime I have gone in there the customer service has been amazing!! Even for the simple things; key cutting or windshield wiper replacements etc. Quick to find answers for you, if they don't already know the answer (they usually do). Plus, I love that they go the extra mile. E.g., came out of the store to help me get my old wiper blade off- when they noticed I was fighting with it. Thank you! I will be back!

Shaiful Ullah

Friendly staff. Competitive price.

Mohsin Siddiqui

Really good customer service!

Makeham Dorland

Great staff, knowledgeable and friendly.

Jonathan Easton

Handy place. Don't like the new hours

GloryOriginals

Ryan's always good with me . Positive work place . Gets everything done at a respectful time & manner.

K Sisu

Hella Expensive. CanTire has much better prices.

Kat Polaski

Thanks :)

Christopher Kendall

Buddy this time around new his stuff. Took his time (in a good way to make sure measurements of my parts were right ). Had problems before with a different employee But buddy who helped me with an 03 cobra svt. You know who are. Props bro. You need a raise.

Mohanad Ahmed

Good place , prices are high though

Ro M

check your receipts - I returned one item and they credited me the the lowest priced item of the previous purchase, even though I returned the higher price item

Dhaval Shah

Nice place, Good service but its bit costly

Matt Rowlands

Rude

Emerson Fawley

Very helpful staff

Emerson Fawley

Very helpful staff

Glenn Rogers

Your website is terrible trying to order parts online. So frustrating

Riju Sikdar

The bigger man there, sorry I don't get your name, was an absolute delight to talk to. Thank you so much for helping!

Nathan Pite

Knowledgeable and have most everything you need. A little lacking on the customer relations side.

Shane Kilpatrick

Always a good experience with professional staff willing to help with all my automotive needs

A G

This store is 2/2 for wrong part and then part boxed wrong. So just don't expect they are on top of anything.

Nathan K

Helpful staff.

STILL BALLING

Awesome service

Abhishek Sharma

Good quality

Matthew Chau

This is a great place with friendly and knowledgeable staff. I almost always go here for any car part I may need. They may not have the absolute lowest price but their customer service keeps me coming back!

Miron Barhad

Small store but a little pricey

Miroslaw Malinowski

Really nice and knowledgeable people ????

Games With Inga

If you are worried about covid 19 keep your store closed,limiting it to 5 people will only drive your business away and I will take my business elsewhere, no one with any self respect will wait in a line to get into a parts source

Robert Charbonneau

I have been dealing with this store for about a month now . The staff is friendly and knowledgeable , Vic, Susan, Mgr Bruce , and the rest have looked after me and my classic 1969 Camaro SS with hard to come by parts without paying the duty and freight charges you get when you order parts from the USA. Next day delivery and reasonable pricing . This is my go to parts store all things classic and daily driver.

ClassyThane

Had made an order on the phone. Was told all products were in stock and held. And would be called when it was ready to pickup next day. Received no call and I went to the store 2 days later and was told all was out of stock even when they saw my order was on their file recorded. So you sold my held stuff with no notification? Nice.

Jim Smolinger

Good service but a bit costly!

Fernando Alvarez

Ask for Devon! Super helpful and very professional. He is well versed on his parts knowledge and very polite. Store has a good selection and great prices.

kayrish

Love this place ..only guys who carry European formula synth oil for my bmw

Matt Wilkes

Vic is very helpful. Great store and good advice

Jeff Craft

Great people and knowledgeable staff. They take the time to help each customer which unfortunately can create some wait times but it is worth it.

Terrell Ling

Great place for all your automotive needs

Ahmed Saqr

Nice and helpful staff

Breanna MacLeod

Went to get a wiper fixed/replaced. Fast, friendly, and professional. Thanks!

Jordan Johnston

Seems like they have the best prices in town

Keiana Reid - Maynard

great and quick service

Rob Riegs

A good source for parts

JP S

Part of Canadian Tire

Andrew hern

I had been referred to them by Canadian Tire to order a part. The person at Canadian Tire checked their system to make sure they had it in stock. When I called to order the part the person over the phone heard the age of the car, laughed and said they wouldn't stock anything that old... It's 25yrs. I hung up at that point and ordered the part from NAPA with no problems.

Dave

They have car parts the price is the price...

Alex Cobalt

Favourite location. Knowledgeable friendly staff.

Jeffry J. Wairisal

Good guys and know what they are doing... Great personalilities and helpful. Carry ENEOS fully synthetic lubricants too... have ENEOS CVT Fluid and Eco ATF and 0W 20 Oil from JX Nippon Oil and Energy, USA.

Derrick Parent

PartSource does the job when CanadianTire can't

Mitchell Tulloch

Super helpful staff and great service, if something isn't in stock at the store they almost always can have it by end of day or tomorrow.

Meena Azer

The website doesn't match the store. For any of the stores in Ontario. So if you find it online call the store to check anyway because they might not have it....and the customer service line is useless too.

Adam Philippe

Canadian Tire's version of a parts store. A lot of the staff have no idea what they are selling. I came in looking for a block tester. The guy on the phone had never heard of it, but managed to find the fluid on the shelf. When I came in expecting to get the kit too, some other guy at the cash refused to search the computer for the kit or even seek out out the person I had spoke to earlier on the phone. I showed him photos of what the block test kit looked like on my phone, but the clerk just stood there saying: "Nope, sorry, can't help you. Never heard of it. We don't have it." The clerk claimed he can't search for anything on the computer unless he already has the part number! What the heck kind of parts database works backwards like that? I went to Canadian Tire down the road (which owns PartSource) and found the kit for loan right away, and as it turns out they confirmed PartSource rents the same item too. The clerk at PartSource was simply too lazy and disinterested to make the effort.

John

First off I'd like too say I would rate at 5 Stars however lack of in store products has become a issue . Being in Alberta and having a diversity of vehicles on the road and harsh winter conditions you would expect a Parts Store to deliver a wide verity and options for products such as Oil , Filters and quick access to product. These options have not been a functional option at Part Source since Corporate took control of the store. Under old management Part source would be rated 5 maybe 10 and had access to all the unquie performance parts and good competitive pricing now it seems bunk .I think the employees deserve respect and dignity considering the harsh boundaries the hey must follow . If you need parts Edmonton is great JB Power ,Mopac, Part Source , Napa in the big city's have more competitive pricing and part availability. Just call before the drive it can save you hundreds.

Greg Goldsack

Helpful staff.

Jim Hosey

Great

JAY KAY

I walked in to this location for my first time . i was greeted by an employee named Cris. he was very helpful and went out of his way to help me find the part for my vehicle which wasn't in stock in the store. thank you again Cris.

Malick Foreal

Eric is the best guy... Best customer service !!! Very smart and knowledgeable !!! 5 stars for u man

Mike Roberts

Great service

Joan Rempel

Very rude and unhelpful, 1st time and last.

Divinus FiliuS

Warning, this store is highly ANTI-GAY! I was really insulted from the workers there, two bullies, who don't know better. Prices are ok, but man, incredible intolerance. I'm just an average looking/acting dude, nothing flamy about me at all, but I happened to mention that parts I was buying are for my partner's car, and that was it. I had to return to the store just minutes after, and the two working there appeared to have had a discussion about me, the way they grouped in their insults to me. Never going there again, and considering talking to manager or suing. Yes, it was that bad! Disgusting! I'm a successful business owner and have an iq of 155, really unfair to be insulted by someone who is there sweeping the floor. Now I'm being a numbnut but I'm pissed.

Cheat Death

I will not be sourcing parts here any longer.

Jason Parappilly

Great service. Folks there were super helpful.

Arron Allenson

Could be better but because I covered they have follow a rules

Eric Westwood

Had parts

James Kim

No refund on defective auto part and the reason is the part is electrical as per their policy. When the company hide behind these kind of policies, it only benefits the company bottom line and not consumer. Selling cheap defective auto parts so Think twice before buying auto part as this will be my last purchase at This PartSouce

mark henwood

they usually have what i'm after in stock. Pricing is competitive.

Gage Somerville

Lied to me on the phone and wasted my time.

Eric Fagôt

Phoned in almost at close. The girl that answered was delightful, pulled all the stock had it ready for me for the next morning. We ended up returning parts as they weren't needed and they were great with the return, they even remember you. The store is a smaller compact floor layout than others but they still have all the stock and items you will require. Great staff! :)

Melvin Joseph

The best kinda business is one where the customer pays for an employees mistake! I bought a battery for my car yesterday (November 24th), pulled off the shelf by an employee there. There's a $20 core charge that would get refunded to me when I returned my old one. When I came to install it today (November 25th) I noticed it was the wrong one so I went in to exchange it and also took my old battery with me for the $20 refund and to make sure I'm given the correct battery this time. Mistakes do happen! At the cash my refund came to only 7.46 when it was supposed to be $20 and tax for returning my old battery. Turns out the batteries were on sale yesterday and not today (which I did not even know when I bought it). So even though I did buy it on sale, I was given the wrong one and I now have to pay $12 more, through absolutely no fault of my own. I almost returned it on the spot but then I'd be driving around looking for another battery, when I was so close to being done my alternator and battery install on my car. The customer isn't always right, that I do know. But what I also know is that a polite, understanding and forgiving customer with an easily resolvable issue should be looked after, especially if all it would've taken were 12 measly bucks.

Vince D'angelo

For all the automobile needs

Herman Anker

Super friendly place to rent tools

Sean McClorey

Customer service friendly, helped me out with my battery test. Clean, professional and meets all your auto part needs.

Iain Jenkins

Couldn't say a bad thing about the place, they're always helpful and if they don't have what you need, they'll get it the next day most times.

LordSalad Binn

Very friendly staff, would recommend. Made a drive from Edmonton and was very impressed

MANOJ IDNANI

Staff is very helpful, specially "Ryan". He helped me to fix my car issues and the part details as well. He was very patient while dealing with me.

Tom Munroe

If you're ever want all the wrong parts or feel like wasting 4 hours of your day, give them a call! Confirmed year, make, model & engine size multiple times, and still managed to get everything wrong.

Adriel Kelly

Friendly environment, reliable service, place to be when you need parts.

Zhiyuan Shen

Very professional.

Johnnie Niles

Victor is one of the rudest people I met in my life. Hire somebody to do the "online" orders or hire more staff. Free electrical test ? I was broken down with a battery light on and he was toooo busy to help me out for 2 min.

Marla Desat

Great customer service.

Jean C

Nice customer service....went in to get a K & N air filter. Sales guy went the extra mile & replaced it for me.

Bobby Husinman

Nice staff.

Alan T

Great service, they answer questions well. Very helpful staff.

Scott Elder

Good guys. Lots of stock, lots of selection, just not the part I was after.

Jong-Geum James Choi

(Translated) It handles almost all products related to automobiles and the staff are friendly. (Original) 자동차와 관련한 거의 모든 제품을 취급하며, 직원들이 친절함.

Not Guilty

Deal with Leo and you can't go wrong. I'm a professional mechanic, retired now, still do a fair amount of work at home. Partsource prices are reasonable, good amount of name brand products to choose from. No hassles with warranty issue. Most parts are readily available, even if it has to be ordered in it can just be a matter of hours, not days. I've been dealing with this location for at least 15 years now.

Andrew English

They almost always have what I need at a reasonable price and it rarely takes more than a day to bring in parts that aren't on the shelf.

Marcus

Always a pleasure dealing with Sasha! He knows his stuff and is always happy to help!

Chris Lutka

Helpful staff but could not differentiate my vehicle's braking system to order the correct part the first time (brakes ordered three times). They're currently going through an inventory reorganization so parts may be in store but the staff has a difficult time finding them. Also, accuracy of parts is questionable. Wheel lug stud did not fit my vehicle; only stud from dealership would work.

Khurram Naqvi

It was good customer service.

Willie Warren

Good service

Mark Taylor

Always helpful and knowledgeable.

1 S

Helpful staff. But parts are mostly refurbished and not as durable

Alexis T

Happy happy happy

Phil S

Helpful staff.

Ryan Chretien Chartrand

Went in looking for brake pads. James set me up. Knew what he was doing and was very helpful. Will be back ! Thanks!

Chris B

I use these guys for all my parts. Great staff, knowledgeable, helpful. Top notch.

Ibrahim Mahamat

Great service

Musa Mohamad

Pretty good place to get most car parts. Decent service.

Zlatan ibrahimovic

It's almost

Michael Mackuliak

Helpful staff and great assortment of parts. The place to go if you are working on your car and need advice and parts.

Dysney Hdez

Small shop

RelentlessEating andGaming

Had difficulty finding a very specific part and they were able to order it overnight from Montreal. Super friendly service from both the staff members I dealt with and super quick arrival for the part. Couldn’t recommend these guys more

Kristian Molloy

Friendly and polite staff

Tim Humphries

Clerk says he's gonna be with you in a minute, winds up being 15 min of him talking about something or other with the other clerk, then proceeds to help someone else that came in after. Gave up and walked out, went to Canadian Tire.

dylan lacroix

Bought a serpentine belt for my car before they closed turnout to be alittle to big, the owner I believe (didnt catch his name), was very informative an helped me get the correct belt just in time for work

Dar Villeneuve

Always helpful and answers went out of their way to help

Andrea MT (Andii)

I always go whatever with my husband to get stuff for our cars. Good friendly service and the parts are very well priced. They have a large selection of items and it’s great that they can get any parts you need even if they have to special order them.

Sean Holtom

Fast service and good prices.

Chris Hayes

Not bad goodbserc

craig connors

I don't normally write reviews but I wanted to let others know that they go out of their way with customer service. I called for a couple parts that they had instock and had my wife drive by and picked them up for me. By the time she finished paying for the parts, one of the customer service reps had his coat on and was ready to carry the parts to her car. They have always had my parts in stock along with two other choices. Well done.Give a thumbs up if this helped.????

Przemek Jalowski

Quick and easy, got in, got what I needed and left.

David Bradshaw

This location always has stock!

C W

Fast and friendly service. Always good to shop here. Knowledgeable staff and well stocked auto parts store.

Amber Morley

Always super helpful

Chase Guindon

Didn't have what I needed but very helpful employee.

Alicia Parnell-Strain

Great customer service, staff is very knowledgeable and helpful. I recommend bringing your questions here!

Jonathan Hayes

The staff was very helpful in picking out the proper pads and rotors for my Grand Prix.

Mike Baguley

Great staff unfortunately web site shows a battery for my car in stock luckily the parts guy knows his stuff and said no it’s a special order and $100.00 more disappointed but I will have the correct battery

mamo390

Great place for parts, staff is very nice

Travis Buckingham

grate service nice people and grate products at good prices

Simon Whitmell

Very helpful staff. I am very inexperienced with automotive mechanics and parts so it's a great help to be able to just come in and ask them to help me out

Firebird400

Been in there lots over the years but I don’t buy parts there anymore unless I am absolutely stuck. The staff is nice enough and they try to help but just not trained enough or have zero interest in what they are doing.

Jan Sobreo

Inventory ☆☆☆☆☆ Prices ☆☆☆☆☆ Customer eccentricities ☆ I just picked up rear brake kit and rotor to this location. They have great inventory on all makes and models and competitive prices. All great except for treating their customers, specially if they feel your knowledge on automotive parts is low. Here's my side of the story. I begin searching for parts for my car and found Partsource @ Millcreek in Mississauga. I contacted them and inquire if they have the parts I need, there were regular and heavy duty options and it has to be specific to install the parts properly. I inform them that I will find out and will call them back. I contacted the dealership to find out if I need regular or heavy duty, the dealer can't confirm what I need. So I've decided to just purchase both (reg and heavy duty), and I'll just return the one I will not need. I went to Partsource Millcreek (8:30ish). I'm the only one so far and one gentleman in the cash but he's in the phone at the moment. He informed me that he'll help me as soon as he can, and I said it's fine (good 5-7 minutes). Once he told me he's ready I told him what I need and asking if I can purchase both reg and heavy duty, and just return the one I will not need. That's when he start to get frustrated. He told me that I should've called the dealer for the proper parts, which I told him I did but the dealer does not know. Then he told me I should've Google it for the right part number (might as well call me an idiot, no?). I told him I wish I can help him with more information, but i can't since my level of knowledge in automotive parts is really low. Then he started complaining about inventory control on me (the customer) and saying "if you really want" "if that's what you want" you can do purchase both, BUT! So I've decided to just purchase the regular one because at the moment I feel like I am an inconvenience to him, also not to make his day ant worse. Message to PartSource: with the current economy we're in, you can not afford not to have customer-eccentric environment on your brick and mortar operation. It's crucial to train team members to communicate with customers better. Don't let your good business niche ruined by this one easy-to-fix but very important problem you have at the moment. Make your customers (at all automotive knowledge level) feel welcome. Just my two cents.

Tim Zzz

Good service and prices with helpful staff

Cole Tilley

Great people great place !

Dan Paul Nguyen

Really friendly staff

David Kocian

Great service and good selection of inventory

TwoGuys Pasta

And I think the bug tried to turn it into a drive-thru

leslie l

A bigger store. Staff tries to help.

justin g

Great team. Lots of help!

Reza Razavian

The most expensive place to get auto parts. It is not fast either. Would be faster and cheaper to buy online.

Gurinder randhawa

Lots of rare stuff

Muhammad Tahir Rehman

nice dealing and commitment,reasonable rates . mr. jermy realy nice sales man

Mohammad Al-kurdi

The worst customer service you can get I ordered some parts they told me once we receive it this afternoon will give you a call three days later and still didn’t receive that call no wonder people order online

Jason J. Knott

..ordered from the door, pick up at the side door.. great service ..

James Babcock

The gentlemen there were more than helpful. Unfortunately the young woman at the counter was not so much. Unsure why. Had to actually leave, call back on phone then come back to store to get my parts. Odd experience.

Wade Sutherland

Always competitive prices!

Waleed Wahidi

Has the stuff you need but not when you need it..mm

Nathan Seiling

Super helpful and very nice. Really appreciate the assistance and the thoughtfulness.

David Purdy

Came into the store in a rush, looking for parts for an older Ford engine in an obscure, non-automotive application. I was greeted by a very warm and welcoming gentleman who went above and beyond in making sure a solution was found. I would go out of my way to shop here again.

Mike Stolarchuk

Awesome, Friendly & helpful customer service. They don't make you feel awkward and as if you know less than they do, and will listen and try to help you find what you need to get going!

Michael Wulff

Typical mid-sized Part Source; great service and friendly staff; clean inside.

Jayson Lagrelle

Good place good people

Matthew Parsons

Extremely helpful and knowledgeable staff.

Joshua Joly

After being turned away from Addison Chevrolet for loosing our wiperblades while driving and them refusing to sell us a pair due to "no one being in parts" we crawled to the part source and was quickly assisted with two new blades and was quickly on our way. I would highly recommend them for emergencies if one is in need.

Alex Zaslavsky

Judy went above and beyond by offering to look and finding an out of stock item at a different store within driving distance. It was coolant for my Audi and I really needed it. This store always has great service.

Leonard E

I walked into this auto parts store along Erin Mills Parkway & Millcreek Dr plaza to browse. It’s part of the holdings owned by Canadian Tire which also owns Marks Work Warehouse. Lots of parts on the shelves but you can also line up at the parts counter and inquire about items specific to your own vehicle. While I was in the store, staff were talking loudIy and I could not stop from overhearing the conversation. I believe one was the store manager...customers should not have to hear venting about other staff and head office issues.

Abbas Momin

All your vehicle parts in one place

Igor Dodik

Wrong part was sold to me , when I tried to return it or exchange it they said NO . Great Customer Service

Bishoy Mansour

The most terrible service out there. I went and I was mocked by the staff and made fun of. Tried to show them my price match online that was a quarter of the price. Once I brought it up she rudely laughed at my face and told me that it was impossible. After I proved her wrong all she could say was “do you know how long they take to ship? They take forever to ship! If you wanna wait that long, Goodluck!” Super rude and terrible sales woman. Clearly doesn’t know how to close a sale. Trust me everyone, GO ANYWHERE ELSE TO BUY YOUR PARTS. IT WILL BE CHEAPER AND YOULL HAVE A GREATER SERVICE

Dave Etchells

Good selection of quality car parts

Ali Rashid

Called about a battery and the employee was very rude, wouldn't answer my questions and I received alot of attitude, not impressed since this was the first and now the last time I call this place.

Michele Meyers

Put their customers on hold for 10+ minutes while the staff stand around (witnessed myself) and eventually get back to the call. I had to go up on my lunch hour to get a part for a customer because I had been on hold for 20 minutes for the second time that day. When I got to the store, it was empty. When attempting to bring up issues with managers, was told "he's on lunch and doesn't want to deal with it" and when I finally did speak to a manager, he: 1) cut me off continually, 2) called me "my dear" repeatedly, 3) continued to tell me he had just returned to the store so how is he supposed to help, and 4) ultimately had no desire to listen or rectify the situation. Our business will not be using this supplier again.

Excuse M3

Absolute worst service ever

Renfrew P. Millionaires

They had good customer service

Kenneth Downs

Always helpful staff, from my few experiences. Nice that you can rent tools for free (just a deposit you get back).

Najman Mughal

Absolutely amazing customer service. Eric went out of his way to look for the part I needed that they didn't carry in stock and called other stores for me to help me get it sooner. Thanks a lot for your help, much appreciated.

Bee-Rad NOT KNOWN

Expensive and they don't carry alot of components

Mike Bolger

Part service manager literally installed purchased parts for me!!!!! Been saving fuel mileage ever since and wish this kind of service existed all over town. This place is for on a mission to civilize! Appreciated the kind service and am sure to return for all my automotive needs in the future!!!!@

Neal Chauhan

Tons of inventory!

Kimberly Mayers

Courteous staff. Did a fantastic job handling my return

Everett Mohan

Super friendly and knowledgeable staff was in and out in 5 mins with everything I needed thanks to the help I was given.

Ryan Rodrigues

I buy all parts from here for my classic and modern cars. They have good sales on parts and tool from time to time. The staff are super friend and helpful and joy to deal with.

Mark'n Alberta

Darren provided outstanding customer service.

Nathan Pronk

Knowledable staff helped me with picking the parts that were needed. They went above and beyond and informed me of a sale and clipped a coupon from their flyer! Fantastic customer service.

Scott Mcleod

Excellent place to all yourautomotive needs

William Tarr

Love this store great friendly staff Darren is the man for anything you need

Terri Faulkner

Helpful staff.

John Daniels

(Translated) Vrooom (Original) Vrooom

Martin From Mars

Helpful staff!

Mikey C.

Couldn't be happier! The service is top notch! Al, the acting manager, did a great and very professional job helping me find a solution to my problem. Along with all the other staff members. Cheers to a place I'm more then happy to go back to!

Brian J Sommerville (Bri)

Great ???? had my STP Oil Treatment and I was good to go, finish my oil change on #BadManxBuggy

DAVID GEEKLY

Did not have what I needed

Percy Manguall

Great resource for parts. Freaky like the tool rental option, great for the DIY guy!!

John V

(Translated) Me ... well. (Original) Me...eh.

James Watson

The one woman that I've see working behind the desk here is so rude! From the sounds of other reviews, her name is Dana. I saw her be condescending, short and rude with the customer ahead of me. My treatment was no different. Today and multiple times in the past. This woman should not be in a customer service position. She is a liability to this otherwise great PartSource location.

Brennan Jaszczyszyn

Great customer service

Dan Cizmarov

Got was I looking for , staff members are good they know parts.

Jamie Levitate

Very knowledgeable and helpful staff parts that were not there already came in quickly and on time

Mike M

Convenient and close. No issues normally. They got my order wrong today which in itself was not a problem as i noticed it right away. However the tension in the room is high and the reaction from the staff was unwarranted. That I was supposed to go back outside for returns and call and wait inline. An intentionally loud exhale when i pointed out the mistake. Her: "Blue, red or orange?" Me: "I need high heat." Her: "BLUE, RED OR ORANGE?!" Fingers in the air stomping her foot. I reply in a similar tone so now others attempt to help and she starts yelling at them. Snide and condescending. Now i understand the tense atmosphere. If you hate your job don't take it out on me take a vacation. You're not my mom and I'm not a child. Update: Parts counter gentlemen at nearby Canadian Tire shared how they do not enjoy calling that store for parts for the same reason. I now buy my parts from another Canadian online supplier.

Randy Vanee

Very happy with my service there. Parts arrived real fast.

Derek Slater

Showed up to pickup parts at 5:50pm and was told to come back tomorrow because the store was closed even though the website states 7pm and the new hours state 6pm. Call before going because who knows when they may close....that's some bad customer service.

David Duncan

Fast friendly service.

Dan Martin

Helpful staff. If you call in, you may have to wait on hold for 15 minutes.

Tapan Patel

I have shopped here at least a dozen times and their customer service is consistently good!

Amjad Qazi

You can find good deals on their flyers

Craig Treulieb

Know exactly what you're looking for before buying. Asked for lugs for my year/make/model of car for steel rims and was sold lugs for alloy rims. Annoying.

rachel simpson

Helpful, knowledgeable, and good attitudes.

Chris Wade

Great Experience, staff went above and beyond and stayed past closing for me. I was in need of an important part to finish up a job and I can't thank them enough for helping me out.

Michael Renaud

Everything ran smoothly . There cautious about covid 19. Got my stuff and on my way in no time

Andy Lalgie

This is my favorite partsource.best customer service ever

Chetan Handa

Good collection of the greases, aerosol lubricants.Always find a cartridge/can whenever I need, well stocked. They also stock the professional grade Meguiar interior/exterior stuff not just the generic ones. Also picked up a battery from here , was a pleasant experience.

Paul Solcz

The price was right ,it was in stock and customer service was excellent !!

Wayne Rempel

Friendly helpful staff

Muhammed Omar

nice service

Billy Mike Berryhill

Enormous parts inventory and very helpful and friendly staff. Knowledgeable and courteous.

Bala Shan

My parts source always ..

Jason Lussier

Pretty rough experience at this location. I was looking for a new pair of headlights for my truck. I asked an associate about what I needed based on make & model. I needed low beams but I was sold high beams. I only discovered the mix up after I had opened the package and tried to install the new lights. As the package was already opened, this location refused to exchange this product that they had recommended in the first place. In hindsight I should have looked up the exact product on my own, but if that is the standard to which PartSource holds itself, I'm not interested in continuing to do business there. Especially if I can accomplish on my smart phone the exact thing that their associates are paid to do. I do understand the logic of their return policy, but it represents an outdated thought process. A lot of businesses have move toward a customer retention strategy. PartSource should think of doing the same.

Ydmf 222

Friendly helpful staff. Unlike Bank St.

Dan Gabriel

Friendly and helpful staff. Quickly gave us the parts we were looking for and estimates on others.

J Jarman

Super helpful when I had my kid and not enough hands to bring items to the car. Many thanks!

clint butler

Went in to get some parts and the price was 34 dollars at the competition... Or 4 dollars here. This is the place to shop.

Paul silco

Helpful staff

Brian Giroux

Awesome

Jayesh Patel

AWESOME tool loaner program!!!

wayne dean (swiftapp)

Good

Temisan S

Very helpful staff, always very helpful

KoiRun

Ryan is the best.

Tracey Hicks

You get the sale it's great and staff was so helpful and nice .

Matthew Marchand

Ok brands, they're owned by Canadian Tire so if they have a sale but there're out of stock you can get Canadian tire to price match.

Daniel D Kitteringham

Usually I get the parts and prices I want from here.

Habib Khan

Staff is knowledgeable

Travis Nolan

Amazing customer service and felt very safe amid covid times.

Veda Doobay

I have no idea how people can put Part Source Whitby down and especially Victor. I have dealt with Victor many time, he has always answered my questions and is very knowledgeable. You may have to wait for service but that is no fault of his. People only have 2 hands and can only deal with one person at a time. Customers need to wait their turn and not think they're problem is more important than anyone else's. Keep on doing what you're doing Part Source Whitby. They need more employees like Vic.

Jim Flood

Beer store

James Laforge

Great knowledge staff and has what you need. Cheeper than Canadian Tire

Elisa Lochan

Amazing staff. Whenever we go there the staff goes out of their way to make sure we get the right product.

Shwa B

Great prices and selections

Kelly Wayne

Pleasant staff. Good product availability. Competitive retail price. Same as and owned by Canadian Tire but geared as automotive only so a quick fix...

Dhiman Mitra

First time there. The staff seems to be knowledgeable. Is the price any better? Have to do more shopping and comparing. Cabin filter cost $26 seems to be pricey, but got immediate service rather than wait for garage to order the parts.

Brad Reid

Awesome place for parts. They always have what I need and the staff are very friendly and knowledgeable. I needed a tire plug kit but had my 6 yr old son with me and didn't want to leave him in the car or bring him in. One of the staff was outside and was more than happy to get the plug kit and take my debit card to pay for it so I could avoid having to bring my son inside. Thank you very much.

Ed Just Ed

Offered a part. Did not come in first thing the next day. Then they lost it but gave me $10.00 off for my trouble. Very east to deal with and went above and beyond to make it rightv

Jim Read

Fast, efficient great prices

Ernie Hood

great staff Scott and Gary are very efficient, polite and seem to enjoy their jobs.

Bz Flow

Great staff, nice places, know their parts and service

Mooataz L

Helpful Staff, i lost my receipt and wanted to return an item that I purchased, the lady on the phone searched quickly and found my receipt, went the next day and got a full refund, thank you very much for the great customer service.

Z r

Great for DIYers and emergency parts

Elliza Jane

This location was particularly worse customer service among all part source location I visited and purchased my parts. I bought brake set of pro+ series with lifetime warranty and installed by my mechanic. Parts had manufacturing defect …

Doug de Waard

Needed new battery got to store shut car off went into store to buy the battery forgot my wallet car not start but still awsome the help i got

Shopper Sally

Great store and service but they need more staff. Wait times are too long.

bobby pavlick

Very slow parts counter man, he couldn't find what I needed, finally found it, then waited to check out only to be informed they don't take cash... I'll never go back ignorant rules Covid sheep

Lauren Seymour

Staff is usually quite knowledgable. Decent selection of parts.

Lisa Haynes

When staff go above and beyond their duties, I feel obligated to leave a review. Judy got me the right parts I required, explained what the parts do, and demystified the installation process! Marlon took the time to further explain the installation process for my particular model of vehicle and informed me its maintenance. Judy and Marlon were highly professional and incredibly accommodating. I had an outstanding experience. For any novices who wants to save money and do-it-yourself, I highly recommend this store.

Mike T

Seems like Canadian Tire has a better selection

Alvin Dorder

Lots of parts in Stock

Jonathan Gobin

Very friendly employees, super helpful. And they offer the loan a tool program so you dont have to pay for tools you will never use again when making repairs

jeremy tookoon

They don't ever answer the phone. And when they do they are very rude. And hung up the phone on me. Very bad customer service

S D

Part of the "Canadian Tire" family of stores. I love using this store, especially because I can get printouts of the part(s) that I'm replacing on my car and the necessary steps I need to take to complete R & Rs. The downside is that you can't use or get Canadian Tire money (points) here and price is never lower than Canadian Tire's. So if you're paying by cash, debit or Canadian Tire credit card you're better of shopping at Canadian Tire so you can accumulate points!

Sean Miranda

Typically great service

Jagtar Sian

Large parts inventory and helpful staff but unable to transfer account/discount structure from previous location. You got to get yourself re-approved for any discount. (Otherwise they would have 5 stars).

Y Red

Really impressed with staff.They went out of their way to get a part I needed from Toronto same afternoon.The staff are great to deal with.

Alfred Dulnuan

Friendly. More then willing to outsource you to appropriate facilities for items they cannot get. And will order parts with a reasonable estimate as to when the item will be received.

Ifti Saiyed

Good Service, polite staff

Andrew Burt

Had what I needed

Brandon Richard

Gave me the wrong parts for a 2012, exchanged the parts for the correct year, even looked at the cin number to ensure...and still gave me the wrong part's. Absolutely brutal

Gurinder Singh

Called in and was put on hold for 10 minutes, just needed to ask if I could come in for a battery test- Was told by a lady over the phone to come in they can take care of it. I approached the gentleman working at the front desk he flat out said "cant do it tonight" I told him hey i called, the lady over the phone said it's fine (I drove from oakville to get this done) Both staff members simply ignored my presence and wasted my time.

yuchao yang

Just called them to inquir about the 3ton jack and asked what is the lift range, and that rep said "I HAD NO IDEA" (LoL) then i told him it should be list on the box.. and he replied "THATS RIGHT". Phone hangup. Pretty shockd this came from partsource. No custm service and Not PRO at all.

Dylan Buchan

Give you the wrong part then tell you they don't have your money amazing how that works

John Borland

Will quickly sell you parts but avoid telling you that you cannot return it. You will probably want to find a more reputable store. I recommend that you avoid this establishment. Part had never been used, tried to return it less than a week after getting it and get the "you can't return electrical components". SO BE WARY WHEN BUYING FROM THEM. No disclosure to the customer. Clearly had never been used which was even acknowledged by the person I was trying to return it to that it had never been used. No customer service or loyalty. Recommend that you go to Auto Value up the road or Napa. At least they appreciate their customers.

Justin Pitcher

Called to ask about a part for my BMW. Apparently not instantly clarifying which BMW is triggering to their staff. Would not recommend. Was Braden or Brandon i think that I dealt with. Extremely rude.

Tee Campbell

They gave us the wrong parts twice. The prices are good but they got to make sure they are giving the customer the right item. The lower priced does not make up for the wasted time and gas back and forth to exchange.

Mike Karty

Excellent customer service. The best quality on car parts. Friendly and knowledgeable staff .

William Allen

Always have a good experience with this location, usually have parts on hand or in withing 48 hours and if you barter with em you can usually get a deal going. Love the set up they have for covid too. Great location

hans B

As the owner of Penhold Car Farmers, we have loved our experience with this location, dealing with all of our commercial needs. Shout out to Casey, Lisa and Wayne for the great customer service!

Michael Cavanagh

Had everything I needed. Good prices.

rapinda420

The most incompetent people work there. First I talk to a guy on the phone which put me on hold for maybe 10 mins then said he had to google the part number because non of there books or system had it listed but they had one. Ok cool I said I’ll be down to grab it later . Haha then got there waited for 1/2 hr for someone else to find part because buddy had left, they couldn’t find part number anywhere(she should of been blonde) so I found the part number on google they cross reference it to say they don’t carrie this part haha I had to laugh or I was going to kill

Melissa Morris

We went in today to look for a part for the exhaust. A young guy was suppose to be helping us. As soon as we told him what we wanted he started arguing with us that we are wrong. Ken was just under the car looking at what he needed. Guy keep saying it has 4 clamps. We have a stock exhaust only 1 clamp. He then said that Ken was being rude. He wasn’t. If he was I would have say something. Ken was correcting him on the part we were looking for. He didn’t like being told he was wrong. When he came back he started arguing with Ken again that he was wrong then asked for more detail. Goes oh that’s what your looking for other there on the other side of the counter. We were already looking there we are at the counter now cause it’s not there. Was not impressed. If had listened from the beginning or asked questions would have solved a lot of headache. If we go back there won’t be having him look after us. Don’t need the arrogance.

Charles Eaglesham

Thanks Ryan, great service and help as always.

Nathan Stryker

Friendly and helpful.

Red Deer Mechanic

The delivery team at Part Source in Red Deer is absolutely amazing! They are efficient, friendly and recently have been going above and beyond to make sure we have everything we need! Special shout out to Devon and Andrew for always coming in with a smile and great, friendly attitude!

Smantha White

Got a great deal on oil save $12

Brian Wells

Had to get some fuses for the car

Krueger444

Told me about their tool loaning program when I was about to buy a coil compressor. Saved me like 80 bucks. The parts/vehicle matching system saves me a lot of headache.

nicolas martincich

Thanks guys for all your help and support

Kirk K

Staff is helpful finding your parts.

Marina Heath

Knowledgeable friendly staff, quick to get things in stock if they are out, clean store. Prices a little higher than Canadian Tire but worth it to avoid said store.

Dean Cassells

The XXXtreme gouge store. Quote $335 for tail light assembly. Had same product delivered to my post box for 98.99 usd(135 cdn). This is obscene to say the least.

Adam xMiiDNIGHT

I will be taking my business elsewhere. I think I have had to return about 75% of the parts I purchase because they give me the wrong item. They go through there little data base then you see the scared look in there eyes where they don’t know what they need. Then they panic and pick something close which is often wrong. I have probably spend hundreds of dollars in gas driving from the east end and back again over and over. Going to start trying NAPA and AutoValue. .

Lans Nahrgang

Can't say enough about how helpful Mark and the rest of the staff have been. More than once they have gone the extra mile to help me with a problem. I can always count on them, thanks so much!!

Matthew Dahrouge

I have frequented this store many times, but usually avoided the parts counter for their lack of knowledgable and well trained staff. To thier credit this location has stopped hiring clueless teenagers in the past year, for a modestly more knowledgable staff that does provide good customer service, Untill yesterday. I purchased a ball joint for a family members vehicle and when I unpacked it at home found that it was not the part I needed. I tried returning the part today, no help there either. They said they couldn't return a product that "wasn't thiers". The two lessons I learned are to always unpack the part from the packaging when purchasing, and to never go to parts source again. They turned me away refusing to return a $75 part I have no use for or any clue what vehicle it's for. And now I'm stuck with a useless part by the incompitance of their staff. Where did the proper part go? Was it shuffled by another associate? Packaged improperly by thier suppliers? Returned by a dishonest customer in the wrong packaging, and not checked by the parts counter staff? Who knows, but its known that I get the privilage of paying for that mistake. Thanks parts source Red Deer!

Ashraf Radwan

very helpful staff with an easy going attitude. reasonably priced

Yil Unal

This store is going down the tubes. Sadly the employees are working there only to have job. Knowledgeable ones don’t exist.

Alain Remillard

Very helpful

Anna Hul

Excellent service and price

Matt deJonge

Some of the staff here not as knowledgeable as other parts stores I've been to.

G DS

Nice location with another of car stuff there. The staff are, okay, it's hit and miss. Most of the guys there are super nice, however the odd guy tends to judge me before I've even said anything. good prices in here. Lots of parking here too

Panie Oca

Wiper was broken on my way to work. They saved me trying to figure it out and put them on for me. I love the service and will be back.

Taylor Made Athletic Training

Parts are getting pricey. Starting to price themselves out of market. Got what I needed quick and accurately though

Alex Stefan

Dana is very knowledgeable and has great customer service & attitude. This a big location, clean, and well organized. When I need parts right away and can't wait for online, this is my first stop.

Brent Starr

Great customer service and support

shkelqim jairi

Friendly and help full staff!

ASHISH MANCHANDA

Best Auto Parts Place. Associates go extra mile to help.

bolo chips

Dealt with Hunter twice both times had a negative experience. First time: after getting a quote for a caliper over the phone with another sales rep. Went in to pay for my order and hunter promptly marked up the price adding an additional $5 to my original quote. I called him out and asked why the price hike. His response was maybe this side is prone to more accidents "maybe". My response was well then why was I given the wrog price? Hunter just shrugged his shoulders. 2nd time: went to return a defensive brake bleeding tool kit. The part didn't hold pressure Hunter tried it at the tip without testing the complete unit with other attachments and said. Sorry can't return it. Went to another location and as the partsource website states the part was in it's original package and and had my receipt. The other partsource location exchange it no problem. I get hunter is trying to save the location money however when the part is returned with its original package and reciept and not used as it didn't hold pressure. Then at this point hunter is hurting the business because merivale just lost my business. If you go into partsource merivale don't expect hunter to accept returns. You can expect hunter to mark up prices. Poor customer service skills, interpreting the policy as he sees fit, looking to gauge customers. One thing to keep in mind hunter is customers pay your salary with their hard earned money. You might be doing the business more harm than good.

Don B

Very friendly and fun staff! Very professional and hard working to make sure you get what you need when you need it! Definitely the place to go for car parts.

Valerie Paull

It was quick and efficient!!

Front desk

Everyone I have been assisted by has been helpful and friendly

Kyle Michaels

Update: While some companies have pivoted during the COVID lockdown, this is not one of them. There is something fundamentally wrong with management, let alone the staff who seem to lack the very basic common sense to be in a retail business. Thanks for definitively giving me a reason to never do business here again. I have used this location numerous times in the past but after today's experience, I may have to rethink that. Service was inexplicably slow and all staff fail to acknowledge any customers that were waiting. It seems like no one wanted to be there and this was only a couple of hours after opening. One cashier ran out of staples and decided to go looking for staples rather than help the next customer...all the while you can hear the manager talking on the phone. As I said, previous experiences were great but today was horrendous and staff need to be reminded, without customers there would be no business.

Patrice Arruda

Disappointing. Went there to get a oil drain plug and the guy kept telling me to go to the dealership down the road. Ok... Not going there again.

John Tickle

Been shopping here for years and the store and staff are great.

Charlie K

Excellent employees with expert knowledge and a willingness to help. The Pickering location is closer to me but their service is no where near where it should be therefore I come to the Whitby location instead! Keep up the amazing work!

Shaquille G

Went to purchase a replacement nut, they had zero in stock and couldn't order one for me without me ordering 10 which would have cost me 100 dollars as each costs 12.99. Waste of time.

Bradley Stewart

They are awesome. They where really helpful and I got the parts I needed.

John Cabral

You call in and they leave you on hold forever that sucks

James Parker

Can’t buy wipers not essential

Brian Hollatz

I had a part to replace that I bought 8 years ago with a life time warranty. Replaced at no cost to me. Awesome service from the sales clerk!

Kayla Vandenbroek

Customer service wasn't very welcoming. When I called to ask if something was in stock, I got cut off and hung up on before I could finish my sentence.

Mark Williamson

Person on counter seemed to have little automotive knowledge, and no interest in helping.