Reviews of Wills Wrecker (Scrap Yards)

Joseph Principe ll

Excellent customer service, call today for a tow and they were there within and hour. Highly professional technician name Adam, took care of our car. Very professional service I highly recommend this service to anyone who needs a tow

Chris Smith

Awesome Napa Autocare shop! They duo it all.

Chris Roberts

Great service

John Foote

A little out of the way but I needed a new battery right away. They had quick service, a good price, and excellent service.

Jo Anne Bakeman

I am impressed with the professionalism and sincere caring that every member of this business has shown to us. We are on a camping trip, and my 2001 Ford Econoline van was overheating. We received emergency roadside service and then took the van in to their facility. They were caring, knowledgeable, and efficient in every way, and we are extremely grateful.

Tyler Lukse

Wow. Terrible terrible service. I called to get some info about selling them my car and the woman I spoke to was as rude as can be. All I asked was if they pick up cars and she rudely stated that they do not do it by appointment, only when they’re in the area. I told her that doesn’t help me and the last thing I said was thank you. I got no response and heard the phone slam.

Christopher Fraser (deFrisselle)

Excellent got a radio for the truck

Arthur Frisina

Great people. Great service. I love those guys (n gals):-)

Julie Vecchiarelli

First time to use the recycle place, a little hard to figure out where to go and after great instructions got all done

Kelly Palmisano

If I could give it 0 stars I would. Total incompetence. Needed my truck towed after hitting a deer, driver from Wills showed up. Told him where I needed the truck towed and he told me no. I’m sorry...in all of my experience and others that I have spoken to about this, that is not how it works. You tell them where to tow it and they take it there. The driver said he could tow it to his shop and our insurance would have to take it from there. This was 3 hours ago. Our insurance called Wills and they said they were towing it to the car dealership. They didn’t. We called again and they said it wasn’t at their shop. Ok...so where is our truck? Called 10 minutes later and all of a sudden they do have our truck sitting there but refuse to tow it anywhere until our insurance company calls them (which they already had). After dealing for hours (and still going) with all of this, my husband called and asked to speak to the owner. His daughter said he was busy and continued to be extremely rude to my husband telling him someone needs to pay her for the tow this morning. Not our problem. Your job is to tow our truck where we ask you do tow it. Your rudeness and incompetence is beyond inexcusable.

Julie Rosenberger

UPDATED 6/25/18 - Well we had to use them again this year, for the same issue, just on the other side. Tom was so accommodating, picking the trailer up, fixing it and dropping it off before we had to leave Saturday. I really wish I could give them more than 5 stars. If you ever have an issue you in A- Bay or the Clayton area, call them!!! 2017 - Wills wrecker came and towed our boat trailer and truck, from the Wellesley island marina, to fix the brakes on the trailer. Tom kept us informed of what was going on the whole time, and although time was not on our side, and they weren't able to fully fix it, to no fault of their own, I'd highly recommend them, especially if you are up in 1000 Islands on vacation. Great people.

John Baker Sr

Great place great people

Cheryl Schulz

I go Wills for my oil change, tires rotation or new ones. Everybody here is wonderful with me I’ve never had a problem

M PAMELIA

Great customer service. Stands behind their warranty.

James Dorr

Small family owned and run business. Great services

Simon Grieb

Purchased a climate control for my 2002 Tacoma. Part came next day wrapped well and the part works perfectly. Price and shipping was very reasonable and would recommend. Women taken care of phone call was nice and called me right back verifying part was in stock. Thanks ????????

D.J. Scott

Was vacationing at Wesley Island and the fuel pump went out on the truck. They got us fixed and back to enjoying our trip in no time. Thanks Wills Wrecker!!!

Charles Weis

A couple weeks or so ago I ordered a turn signal lens for an Audi a6. It was described as having a "small crack". True- but the crack was barely noticeable. The lens was wrapped in plastic wrap, and of course tagged as well. Packaged with care, I could see, and of course, a perfect fit. I talked to the nicest person on the phone, and the lens was shipped out right away. If only getting car parts was this easy and friendly at other yards! Not a big company, and this shows in their outstanding customer service. Prices are crazy cheap- compared to other yards, and I'm very pleased. No complaints whatsoever!!

Kevin Berl

Great and speedy service Would highly recommend them for automotive service and towing.

Jurgen Verne

Will's wrecker that's in pluses if you need parts for your car I'm sure they have it or they can get it I don't know how much cars they have Outback for parts but if you call and probably be a lot better than try to drive up there cuz you're not really allowed in the store without a mask but they try to make it right for the customers and keep their business open I really don't have much other than that to say but they do repairs there as well call them make an appointment or ask questions a second opinion doesn't hurt

Cindy Josiah

Adam was great! Very grateful for the amazing service! Thank you!

Richard Poulsen

I had to be pulled out of a ditch. The operator was very friendly and professional.

Faith Knapp

Great customer service! Called today looking for a part (wiring) they took our number to call us back once they looked at their inventory. They called us back made sure it was the part we needed and even tested it to insure it worked. I would definitely recommend them!

david miner

Very good service

Vj D

Nice people clean yard don't have to worry but popping a tire