Reviews of Rick's Used Auto Parts (Scrap Yards)

Peter Situmeang

I went there looking for a spring for hood latch which I already told them ahead of time over the phone and at the front desk. I was asked to go ahead to the yard to pull it my self. After I pulled it in 104f outside and took it to them the owner said I could not have just the spring. I have to buy the whole assembly for $30. I can get it from Amazon brand new for less than that. When I mentioned online price is cheaper the owner raised his voice in displeased. I understand if they cannot match online price but that's just not the way to treat customer. There is no way I would go there again for any parts. Fortunately there are many other yards around Fort Smith who deserves my business.

Emily Barron

Body shop did a fantastic job on my truck, and I’m picky. Quick, good service, very easy to deal with. Would recommend to anyone.

beyra menjivar

Definitely the best place I’ve bought parts from for my 06 Honda Accord. Charlie always knows how to handle business and is very great with communication and doesn’t sugar coat anything. Would recommend Ricks to anyone looking for parts and mechanical work

Michael Chambers

Rick's is good people , the staff is nice, friendly and professional, ,, I needed an alternator for my 01 ford explorer sport trac and the staff got my part in no time and checked to make sure that it would fit my truck.

Ruth Warnock

He's normally got what ya need but prices are a bit high.

Pamela Metz

Always helpful honest and polite. Appreciate these guys

Matt Killion

They had what i needed 4 ol'blacky.... price was more than fair. If you have a 2012 1500 silverado. When it squeaks, better figure out what it is. Save yourself $$$.00 and pride.

Rick Glasener

Another delivery place

Behrooz Rogun 04

Good places, Thank for Jeffy for take car my car

Nick Aldridge

Friendly service and cheap used parts.

Amber Rogers

Very friendly, knowledgeable and helpful employees. Highly recommend!

Charlie Poe

Overpriced

David Cranford

Prices high. And didn't seem to be in a helpful mood.

Michael Zielie

Great employees and service EVERY time I have visited and gotten parts:) Thank you SO very much! Recommended always to friends and others, Michael

Jerry Fustin

Had what I needed.

Daniela Campos

Very rude workers. Do not recommend.

Shelli Jones

These guys rock, and they LOVE jerky!

Sherri Williams

Very friendly helpful gentleman took great care of us. The owner was enjoying his precious monkey preparing for trick or treaters

Kelsey Todd

Definitely recommend. Very friendly and help you in a timely manner, very polite and always have exactly what I’m looking for.

Sal “Rhino” Wel

Always a good experience

Gary Runyan

Helpful

Robert Caldwell

Great group of guys to buy auto parts from

Paul Branch

They did not have the part I needed but found a place that did.

Kyler Walker

Won't Ever go back rude people high prices too expensive

Julia Werner

Got us the part we needed

Shari Farrar

Rick is the best! If he can't help you, he'll find someone who can!

Jon Esperanza

Rick is the man and can find any car part you're looking for.

Beau Patton

Very helpful and friendly staff with all the parts you could ever need.

Monty Gates

I ordered an inner fender from Dalton on October 15th and he charged my credit card $80. On October 25 I called him to get a tracking number because I had not seen it. He had no knowledge of the part until he found the invoice. He then apologized and said that he would get it shipped same day. I tell him we all make mistakes and just ask him to make sure that it ships. Today, October 28th, I call him again for a tracking number. Now he says the inner fender was broke during removal. Problem is he did not call me to notify me and or course did not give me a refund until I asked during the call. Perhaps a note book or a different method to handle open tickets may be a good idea for Dalton in the future.

Nicholas Thomas

The best yard around. They don't have a bunch of nonsense "rules", or admission fee. You simply go in, get what you need, pay and leave. I've been here many times. 5 stars.

Garry Norman

Great guys

Mike Mercer

Good prices on used parts

John Lentz

Great service and better prices. Highly recommend.

Robby Kohler

Rick's is the only place I go for parts. Great people. Great service. Great prices.

chester mcdaneil

Perfect

Gerald Underwood

Very good surplus parts

Richard Stone (Wolf68)

Friendly staff, fair prices and fast service. Saved me over $100 from the price quoted elsewhere.

Danny Hassel

Very rude to my family, very bad paint job and paint is chipping off. Would not recommend for parts or repair work

Omni Heart

This review is not for a product, but for the customer care. I called looking for a part, which they did not have in stock. A couple hours later, I had already aquired the part, but a worker made sure to call me back, meaning they took the time to write down my number and what I needed, and he let me know they had received it. I cannot review their products, but I can say they have amazing customer service. Will be coming here for future needs.

Dennis Robinson

Get all my used parts here!!

Emily Jaggers

Russel Auto Group is much better and sells better parts! Never going back.

Norman Perkins

Great service and knowledgeable staff

Christina Moncrief

Fair price on used auto parts

Sylvester Hampton

Prices very reasonable & competitive & the staff is knowledgeable & friendly!

Ron Rankin

Good parts

Tiffany Robinson

Of course I think they are the best!!!!!

Debbie Schrimsher

Friendly and helpful. Affordable

chelsea Welch

Help us out when we need it

Tony Gill

Was placed on hold 4 times (total 20 mins) Didn't bother to ask price per prior reviews they'll probably ask to much. MASSIVE WASTE OF TIME!

Wilma Heinemeier

They are always friendly, fair priced and try to be helpful

Michael Martin

Great Auto Body Shop and Used Cars/Parts! Best Painter in Town (Adam Short)!!! Bought a 09 Chevy Colorado today! Love it!

Philip Bliss

Got a part for my car.

TIFFANY Robinson

Out Standing Yard. A+

Ulises Alvarez

Very good

KAREN HOBBS

Amazing people

Desiday Pumpkin Smash

Super high prices, dont disclose honest info. I dont have a use for them anymore and will not utilize their service again in the future.

Danny Kuhlmann

You ask for a part,they hunt and find you one.Great prices.

Scott Winter

Great folks. Very fair prices. Thanks!

Belinda Canada

Great place to go for your parts friendly helpers love this place love this family

Christina Roulston

Bought a Jeep there. Couldn't get the title or a letter from them to tag the Jeep for 6 months. FINALLY got a letter which stated the Jeep was an abandoned vehicle. REALLY!!! They did their best to hide the fact. THAN would not work with us to get into another vehicle so 6 months of payments were wasted on a vehicle we could not legally drive. Makes me wonder what else they hide from their customers?

Jeff Maynard

Excellent service. Fast in and out right part the 1st time....... Aplus......

Terry Hovater

Had all the parts I needed

eric gossett

They had the part I need and even if they didn't have the part they still tried to help

lonecat

I go for both salvage parts and servicing of vehicles. Helpful, friendly, reasonable prices and rates.

Eric Sobeski

Good they were the only one who had the bench seat I needed for my Chevy s10 pickup truck. I'll definitely refer them to anyone who needs parts for there vehicles and I'll go to them again for any parts I need for my vehicle's.

Travis Brandon

First time there! Ill be back there. It was awesomenseeing different vehicles!

Foy Watford

This is the best place to go for parts and service in Fort Smith!

Jonathan Long

Really nice fun loving guys. Easy to talk to with no judgement. But like with all automotive places, know the facts. It's hard to get you a part when you don't know what it's for. Cash or check are preferred, so keep that in mind.

matt sousa

25$ Each for a center cap for my wheel! This place is way over priced

Kendall Newberry

They I know their stuff and they're so kind when you really don't know what you need

None Of

Would list a negative star if it was a option. Lousy communication i made a list an told Charlie what all needing to be done waiting 2 1/2 months an still not running did apologize though but vehicle should've been locked up if it wasn't getting worked on wasnt happy about my door being left open an hood popped open an my headlight hanging down an I told him not to leave battery hooked up that it would ruin the battery hope things turn around for the better there