We offer you all the information of real people who are consuming the services and products of C & D Scrap Metal Recyclers Co., Inc. (Scrap Yards) near to the territory of Fort Smith (Canada).
Now this business gets a rating of 3.5 over 5 and the rating was based on 127 reviews.
As you can read, its rating is quite good, and it's based on a very large number of opinions, so we may be quite sure that the evaluation is quite reliable. If there are many people who bothered to value when they are happy, is that it works.
As you know, we do not usually bother to write evaluations when they are correct and we usually do it only if we have had a problem or issue...
This Scrap Yards is classified in the category of Recycling center.
don't even bother going there , thieves!!!
This place is an absolutely rip off, I gave them 92lb of brass and the only weighed 71lb, who knows what they do to every customer, be very careful if going to this place. On top of that they pay you less per pound that other places, only went there to this place but after this serious incident I'm no going back ever. The state of Texas should take a look to this place.
Friendly amd helpful staff. I have been recycling with them since they were in the heights!
I went yesterday 6/24/2019 and had well over 25lbs of #2 copper and they only they said it was 13 lbs .I have a picture that proves it. I actually sent them the picture. They say there's not a thing they can do about it since they already dumped it. I asked for an honest opinion from the picture I took and showed to them. They responded but didn't answer my question. I'm so upset I qorkes hard to collect that copper hoping to get food for my family. I will do my best to warn others about going there. Like I was warned.SHOP AROUND C&D. Cause they can't show you your weight until you get a receipt to cash out. I want to take my one star off and leave 0 stars.
Before going to this place and sell your stuff Research the material your selling see how much is worth before complaints.
I finally gave this place a chance. I normally go to fort bend recycling. Was advise to try this place out. Especially with all the ads they do. Place is nice. People nice in office. Big problem. Nothing showing on scale what your actual weight is. Gone here 3-4 times. I've taken my scrap metal/steel load to weigh scale and get weighed. Then come here and my weight is less than what I was showed at another location. Big difference in when I bring in one garage door to unload then I bring in two garage doors with more scrap the next week and I got paid much less..I brought up the issue to the guy in the scale window. Gave me attitude when I brought to his attention. They pay less than other competitors as well. Not sure what is going on with scale here. Not fair to customer to not see their weight of before and after. I'll take my business elsewhere.
Cute cashier
Brought a whole busted AC unit here. Got $4.00, Should've said no and turned around, but the getting that thing back in my car was going to be a headache
Great guys there
Great establishment. Mia was especially very kind to me while I wasn’t having the best day. She definitely brightened my day. The other employees did a wonderful job. The popcorn and snowcones were a plus.
Super quick & easy service. Ask for Bob! He is efficient and helfpul.
First trip here. Not happy about the $ we got for our stuff. Some of it wasn't weighted properly so we got less money. Wasn't worth the trip. We'll be going to another recycling center outside of town.
Got more than what I thought I was. And who can say no to two dollar bills?! Where my Limp Bizkit fans at?!
This is the second time I go here and last to throw steal and second time they steal and put the wrong weight for steal that I already know the total weight. Missing 160 pounds of steal. People my opinion you stay away from this rookie people they will cheat you especially this old man telling me how long he been in this business so I had to tell him how long I been in my business and I know all a out these doors I dump, I have papers to prove under the manufactured company that show the exact weight, if I could give 0 to these people I would punks.
"We pay you in $2 bills".... I bought some steel pieces and they gave me change in $2 bills! Thank you for the Great service
Been going to old location for years. Never had any problems. Now at new place last two times got screwed. Went this weekend. They didn't pay me for an aluminum wheel I took. Then guy puts my 4 compressors on scale with my aluminum breakage. So apparently my 4 compressors weighed 138 pounds and all the aluminum weighed only 24 pounds. Quick it should have been the other way around. So I got screwed. Same thing happened last time. Wont be going back.
Fast, easy, and nice people too!
Had a great experience at C&D. Very spacious and well organized place. All the employees are very helpful and very nice. I love getting the $2 dollar bills and this year they gave me 2 tickets for the Texas Renaissance Festival for my scrap. Thank you C&D!!
The most unorganized and unhonest scrap place I've been to. Guy in weight booth pays want he wants. I took 4 times least a week ago . and got more.
Mrs.Rosy is very good at explaining things over the phone she was very sweet and patient
Don’t show the customer the weight. And doesn’t pay a fair price on the metal you give them. It’s a scam.
Issue with proper weight. Double check them.
(Translated) They do not serve right now we went with a bucket full of already stripped cables and it was a robbery they stole pounds from us they do not serve (Original) No sirven ahorita mismo fuimos con una cubeta llena de cables ya pelados y fue un robo nos robaron libras no sirven
Good place to recycle
C & D is the only scrap dealer I trust not to cheat me.
These people will cheat you if you have little to no knowledge of prices
I’ve had a great experience with C&D. All thanks to Rosy whom I spoke with on the phone, she was very kind and helpful.
First time visit. Not sure how much per pound but got exactly $2 for my old radiator. Staff was polite.
Great place
Very crisp, professional service.
great friendly staff. They unload and sort everything for you
Took 45 minutes and they offered me less than 1/3 of the price I was offered on Facebook marketplace. Pathetic!
Very nice and friendly staff, I will definitely return to recycle here!
Sorry place, they are not honest.
Good place to move your scrap, prevent it from being thrown away and get a little money. I have no doubt given the amount of money they spend on advertising they will not pay you as well as other places. If you have knowledge on what things are worth feel free to shop around...however if you want a straightforward relatively fast experience come here.
Nice and clean place but took forever to cash me out. Yes they do pay u in 2 dollar bills ????????
I definitely recommend C&D their company and staff are amazing, I would not hesitate to go to them again.
I went years ago before reviews were available and of course I was a victim of their shoddy offer for some metal. I've never been back, but I don't know how that company stays in business ripping customers off with inaccurate weighing of incoming material. Would be nice if there was some undercover investigating in their business practice. I will NEVER support anything that has ties with this business. Avoid!!
Number one place to bring your Scrap.
this place is a rip off. Certain metals i had brought in didn't show up on the receipt and didn't give me the money i was owed. plus they don't show you how much your stuff weighs. The staff was nice except for the girl behind the counter who was completely rude and stuck up.
They label everything that sticks to a magnet as “Shreaded Tin” even though we took 45 lbs of wrought iron gates. We got $4.05 for it. There is a reason why they pay in $2 bills, you’r Not going to get much more than that.
They ripped me off. I have two water heaters the same kind . Then I brought brought the first to this place and they paid me $22. I Took the second one to a different play they paid me $49 .???????
Great customer service, Rosy was very kind and helpful on the phone.
This place sucks!!! They rip you off! If you been there and liked it. Your a Dumb Ass! If any scrap yard was honest! They would tell you the true weights . And how much they charge for processing your scrap! And then when you go collect your money. They want to take your picture twice. And give you a copy? We already know who the crooks are! DO NOT GO HERE UNLESS YOU LIKE BEING RIPPED OFF!!!!
What an awesome bunch of folks. I was treated like a king and given a great price for what I brought in. Dennis is a gentleman in the first degree. Thanks C&D! You will be seeing us again soon.
Just reading the reviews here, I don't feel comfortable going there to give them my social security number and information. They're more likely to steal from me and take my identity and mess up my credit. No thanks. I come from the financial industry and that is unnecessary, sensitive information to give them for $8? No. I can go get my available credit anywhere else. I'm not going to dig through garbage, risk my identity getting stolen by theives.
Fast service
Nice place. Fast and efficient process to turn scrape to cash. I was pleased that the parking was under cover on this rainy day. I fulfilled a 2020 resolution to unburden the garage of some Swedish steel that was occupying space without any benefit.
This people dishonest my truck empty weight is 6,200 Pounds and I had least 500 lbs and they said I had 300 pound and they said my empty weight is 6500 deshonest people definitely I'm not going back with them .
Fair prices for all scrap iron and non ferrous metals. Dennis and crew are great people to work for.
Great people, no problems
So this is my first time coming here and I called various scrap metal yards and obviously they all had around the same price on batteries $0.21 to $0.25 per pound. However I called C&D and they quoted me $0.34 to $0.31 per pound for 8-9 batteries so I'm assuming depending on the amount of battery's that you're going to recycle the price goes higher. With that being said I had 581 lb worth of battery material and once I got the receipt it showed $0.25 after talking to the cashier about the phone call she changed the price to $0.31 per pound. The only negative thing that I could say about C&D is that you can't see the scales so they could be rounding your numbers who knows but I still think I got a fair price will be returning. FYI if you do make a phone call to C&D and they give you a certain price make sure you tell the guy at the teller weighing your stuff that they quoted you a certain amount and they should change it accordingly
Scale weights are not displayed. l separated metals by type & rating but received the next lower rate. 33 lbs of #1 copper was weighed at 20 lbs of #2. This is no longer a trustworthy location.
This is an amazing place I would 100 percent recommend Thank you Esmeralda Balderas it’s a fast service n polite pleasant people
Wow! Just wow! The one star reviews are telling. I’m utterly shocked but not completely surprised that the decisions being made with this one star ridden company are so shallow! I’ve always said and most smart people know that you don’t mix politics with your business. But really...? Make Scrap Great Again?????? Wow!!!!! What a bone head decision. You alienate probably MOST of your customers. Especially in such a divided climate. Hire a publicist. I’ll never ever look at your company the same again and I’m sure many will agree.
I HIGHLY recommend C&D! The staff is what really has me coming back! This location has a great set of people. Especially Mia, she’s wonderful, super sweet and she always goes out of her way to connect with you and almost makes you feel like you’re part of the C&D family! The 2$ bills are definitely a bonus ????????
(Translated) Thieves give you the weight they want you never look at the weight of the scale ... I already carried it heavy and they stole 15 pounds (Original) Ladrones te dan el peso que ellos quieren tu nunca miras el peso de la bascula..yo lo llevaba ya pesado y me robaron 15 libras
(Translated) Very friendly staff (Original) Personal muy amable
I like how they pay in 2 dollar bills
I would recommend C and D to everyone in the Houston area. From the initial call to Bryan to the last item removed, this was the best decision we made to use C and D for this monstrous, time-sensitive project we had to attack! We were accommodated on every request we made. From Rosy, Brittany, and Bryan in the office to the wonderful, courteous ,and friendly drivers Henry and Ivory, we cannot thank them all enough for taking care of us the way they did. If i could give them more than five stars, I definitely would. We really felt special and were taken care of with the utmost professional, courteous, efficient customer service!
Unorganize employes
People!!people!!don’t take your scrap metal there you will!!will!!get ripp off big time.first time me going there bad experience.I took 13lbs of copper #1 wire.they weight it on the scale.I ask how much I was getting for it.a employee in booth yell 20 dollars.I then told them never mind and I went somewhere else got 31 dollars and 20 cents.never!!never!!stoping there anymore.they don’t even deserve a one ⭐️ 0 stars.
I spent all Friday peeling my copper. Over 200Lbs and they tried to tell me it was only 130Lbs. Just a waist of time dealing with these Rats!
This place is great if you love getting screwed. I brought 200 lbs of copper and 140 lbs of batteries here. I weighed it before i went up there. They paid me for 150 lbs of copper and 110 lbs of batteries. They dont have anywhere that the customer can actually see what the scale says. You just have to take their word for it. But hey, they pay you in $2 bills, so that must make up for getting screwed.....
If your a 1st timer going there. Be prepared. They are not very helpful in telling you how to do there process. Only person who had a good attitude was the lady at the cashier booth. Don't think I'll be back.
(Translated) I'm surprised by the good attention and the good pay (Original) Me sorprende la buena atención y la buena paga
.25$ a lb for clean radiators! To hell with this place slow unorganized and underpay so freaking badly. Go to cmc and get 6x that!
I was extremely frustrated, at first, but a lady there, made it right! The male employees required my ID, didn't tell me why they asked which vehicle was mine & sent an employee to take down my plate number, with no warning nor explanation, which of course infuriated me. The lady in the office was kind, apologetic, offered the explanations that the other employee didn't bother with & made the situation right. She has the best Customer Service I've seen, in a while. I left happy. FYI: I did learn that they don't accept regular household battery & pressurized containers, helium & similar, are required to be cut in half before they'll accept it for recycling. (Fortunately, another patron was kind enough to take my helium tank, so he could cut it for recycling.)
(Translated) All right and close to where I live and they pay you well and they have $ 2 bills. (Original) Todo bien y cerca de donde vivo y te pagan bien y tedan billetes de 2 dolares.
Friendly staff and they give out free shirts to their customers. Totally recommend to take your scrap metal to recycle!
It was my first time calling this place and Rosy was very helpful! Great prices!! definitely will recommend this place to my friends and family
I weighed My bare copper at home,100lbs ,they were trying to give me 81lbs . I'm going To astro scrap on sheperd next time.
Been there a few times before always felt like I got a fair deal. This time they gave me 8.15 for 281 lbs of #2 insulated wire. Going rate is .60 a lb. Total rip off. Never again. Update thanks to C&D for checking into this and calling me to say they made an error. I got my check for what I was owed and I appreciate the honesty.
Good Customer Service, I was helped by Rosy. She was able to answer all my questions. Very kind and patient
My experience with C&D was wonderful, and very placent. Emeralda was very helpful. Nice place with fair prices.
Highly recommend, friendly and helpful service especially the ladies working the windows. Great prices, was very satisfied and definitely coming back!
Mostly great people work there! Easy in, easy out! Prices very competitive!
Everyone's getting a little cheap buying scrap metal.
Great service even if the prices are not what I thought they'd be.
I can say they don't have the scales out where you can read them. But it is nice you don't have to unload what you bring on
Very quick, they unloaded trailer so very much appreciated.
Don't go here!!! They hide their scales!!! Who hides their scales? Only a business that wants to steal your money! The owner lies straight in your face! Pay you way cheaper than other yards around!
Its a lie they don't pay with 2$ bill they have to come with something to give you a check and blablabla
Completed a transaction yesterday at C&D, I was greeted with kind professional staff. Thanks for the help.
Rosalinda was amazing and helped answer all my questions! Thank you Rosie for all the help and wonderful customer service.
Took well over 200 lbs of rebar and some bags of cans. Got $19 for the cans but nothing for the rebar. They said it was scrap metal. Imagine that, a place that pays you for scrap metal unless you bring them scrap metal. I know it had to be worth something. Funny thing is, they dont tell you this until its unloaded from the vehicle and it's time for them to pay. I wonder if they would have loaded it back up in the truck? Edit: it was our first time there. When someone says your "good to go" we assumed everything was all good. The issue was resolved with a few phone calls and investigating by the staff member. He was very helpful. From 1 star to 4. I know how the place operates now and will give it another chance down the road
Good place honest people fair price .
Esmeralda was very nice and professional definitely recommend going here.
Service was amazing all around! The cashier (mia) was super professional and a great help when i asked for it on top of that gave me 2 tickets to the houston renaissance fair with a side of popcorn, if thats not A-1 customer service i don't know what is. The loaders did a great job as well and worked very good with the materials definitely would recommend this place to ANYONE who needs cash for there scrap metal C&D is where its at.!
A great business with awesome employees! Here at C&D Scrap Metal we pride ourselves on making sure to help our customers as much as possible. We are not a Michelin star restaurant where you pay top dollar for service, but we do try and are continuing to improve! People bring scrap, we buy it. Try us out! Open Mon-Fri 7:30AM-5:00PM Open Sat from 8:00AM-12:00PM
Great employees and very good at what they do there
Big place, really did pay in $2 bills, make sure to bring ID.
Excellent service from Rosalinda, she made a great job. I will return with joy.
It was my first time here. The staff were friendly and helpful. They made the experience great. I definitely recommend going here and will return in the future.
We took alot of metal there found out that they take all kinds of metal like washing machines dryers hot water heaters and aluminium and furnaces all kinds of metals
C & D Scrap Metal Recyclers Co. is where my family can always leave with a great experience! Esmeralda is always very professional and helpful in answering all my questions, so I know exactly what to expect when I arrive. Highly recommend C & D scrap Metal Recyclers Co. for its continued great customer service & dependability.
They were unloading a truck next to mine and dented my new truck and refused to pay for it. Contacting my lawyer ! Also if you go to a true weighted public scale you will find that they scale says 30% less. I've taken my scrap metal there for two years and today they lost a customer and I will make sure that they lose as many as I can possibly help them to lose!!
Waste of time, took an entire AC system here for scrap and left with 8 dollars. I took an entire system (Condensor/compressor/housings etc) for recycle after it was replaced in the beginning of spring this year in my household. I was asked for reciepts of install, which was not an issue. Provided them the information and receipts and was cleared. Got on the scale, did everything went back to the front to weight the condensor and compressor because those items were going to get a higher value, and all the sudden there was an issue with the paperwork. Even though I had the same address on my ID as the paperwork, it wasnt enough and was declined to accept the units....this was after they took the junk metal off the truck in the back. After going through their entire process and not wanted to unload this at my house again I asked if it could be donated, and they said yes and took it off the truck immediately. So, in a nutshell.....they will happily take possibly stolen goods for free...but will not pay you for them. They also require more information from you than the social security office. Seems like a minor issue of my receipt shouldnt be an issue when im being fingerprinted, picture taken 3 times, vehicle being pictured and license plate and drivers license recorded. Thanks C&D
Rip off! Been a customer since they had the old location off Shepard Dr. Lost hundreds of dollars since the move to the new location. Plus they hide the wieght of metals DONT GO!!!
They are so friendly. The place is clean. Awesome!
Good place to sell your scrap metal. Thanks Esmeralda Balderas for the friendly and helpful customer service!
I fully recommend this company they have amazing employees, especially Esmeralda she is a wonderful person to talk too
Great place!! Even better people! It was cool to meet a local celebrity!
This place is an amazing place. I love that they pay in 2 dollar bills.
Rosy gives excellent customer service.
Scam Act. They don't show you how much the items weigh. They gave me not even 5 dollars for a cast iron sink. They avoided eye contact after I asked them if they are serious. I would have saved more money if I just threw the items away. Wasn't even worth the gas. Never coming here again.
Was in and out with no problems. Best prices around and will beat anyone else's prices as well. Yall go and sell all your scrap at C&D.
I went to this place because of their radio advertisement. I was very excited to visit this place but it turned out to be a big let down. First of all, I was dumb struck when I couldn't see the scale displaying the weight of my metals and batteries. I never went to a recycling center that doesn't display the weight........... Second, it felt like I was going to the Death Star! I was asked to do so many things it felt like a prison system. Even the window for the teller seemed to be bulletproof. The glass was thick and I had to repetitively repeat myself because of the thickness of the glass. They also asked me to get my thumbprint twice and took my picture twice. Then I have to get registered and get a RFID chip card, huh???? If I have to go through this every time it would drive me NUTzz!! Worst of all, being as big as this place I figured they can afford to be competitive. Well after I got the receipt I realized they were only paying half the price of their competitors for metals and batteries.
The 5 star review at the top of this page by Rusty Darsey is 100% fabricated, FAKE and made to mislead you into thinking there's any semblance of customer service, but if you can muster the strength to read even a few more reviews you'll see the REAL reviews left by REAL people. Shame on you C&D your commercials made y'all seem somewhat wholesome, but these guys are nothing but crooks operating a racket and shame on Google for letting that review stay where it is.
was told price per ton for a car my son had lost in the flood. loaded it, got there. weighted it .ticket showed 2950. Cashier DEDUCTS 500# FOR TIRES &TRASH. THEN SAYS I HAVE WRITE YOU A CHECK. NEVER AGAIN.
Young guy on the scale was awesome, great place to go!!!
Polite good experience but the order of waiting on customers needs to be adjusted.