Reviews of Metro Metals Recycling (Scrap Yards)

MissAshleySpade

hours are lies. You should probably put that you will only pick up cars before 2:30pm.

mychal hasse

Let's just say it's one of those hit or miss type O joints.

James A

First time going here. Everyone was extremely nice. Scrap is just side money for hot rod projects I don't get all to serious about it. But I will be going back here as they seem very fair. Any scrap tips deeply appreciated.

Alissa Wessel

They smash cars within 7 hours of getting them. They also do not need a title when someone steals a car to scrap it. This company is horrible don't go here i think something is going on with the company This place should close down for good

1000CFM

This place is way to small for the amount of traffic they get. Wait times are off the charts and none of the employees are any too helpful nor are they friendly.

ruben gregory ramos

Not really beginner friendly but fair prices, very clean,efficient operations with longer hours than competitors. Complimentary sodas & even ice cream on the hotter days, you can't beat THAT!

Angelina Newman

Quick and easy

kelly t

Stay open till 5pm like before! Lots of changes that are more favorable to the owners rather than the customers...If you only go a few times a year, like me, the changes have no benefits except for getting paid full scrap price on Fridays. Be careful driving thru the yard- might catch a nail in a tire :(

B

They don't know there medals or they are trying to screw hard working people outta there $$ you have to watch every move, o suggest weighing your Scrap before you get there! I had 2 exactly the same. A/c units brought 1 in & next day brought other in & not only was the weight different, they tried giving marking all my metal as lower grade than the 1st! Watch yourself if going there!!

Jason Summer

very helpful staff . big easy to read signs was great experience today .plus a free 25 dollar gas card for the guy

KmAlbum

Bought a few cars from this auction. Highly NOT recommended. Their cars are pretty much JUNK. That's why it's called a charity auction. All vehicles I bought are next-to-junk yard quality. These vehicles are not well maintain and ready to go to the junk yard that's why their previous owners wanted to donated to this auction. Save yourself the headache. Spend a few hundreds more and get something you can test drive and inspect before buying. Lot's better vehicles on craigslist you can buy. Even if you want to buy/fix/sell. I won't buy again. After the 3rd one it's enough.

One2 spunn

Place is great flipping awesome when rhe ladys are working never have had any issues or problems

Peter Jed Sawyer

I towed a 2001 Caravan that had aluminum rims and a converter the Lady over the phone said roughly $250 if I drop it off. Hung up the phone and towed it to U-Pull R Parts and they gave me $375.00 Metro Metals is Cheap Garbage Payouts. Go somewhere where you can make Better Money off your tow in vehicles. All recyclers in Minneapolis and Saint Paul are too cheap.

SHEENA LEE LIPSCOMB

Wounderful people n funny people n also stupid dumd people n disrespectful also

Static Adamah

do u really expect to get a car for nothing and have no issues. obviously if u don't work on cars or know a mechanic this is not the place for you

Paul Hobus

Customer service is top notch.

Cecil Sr. Jones

I was able to be in and out in under 10 minutes, paid and all!!!!!! Very professional and helpful. I'm going to do more collecting just because of how my experience went. Thumbs up guys!!!!!! You have to plan wisely and call ahead if time when dealing with any scrap yard. Certain times are busier than others

Ang-O Banjo

Hands down best prices Quick Service and they hooked us up with a full tank of gas on our way out! This place gets both thumbs up!

R J

Clean, friendly employees, it was nice to see parking spaces provided for people to sort their scrap. I definitely appreciate seeing a female working there!!!

Diego alba

Awesome place. Everyone there is friendly. Easy to talk to. You get in and out quick. Ill definitely be coming back more often.

Bong Water Productions

Best setup

Trevor Schwartz

I am all about this place

LARRY WOLF

I was surprised to see they were closed on a Saturday!! There was no notification at all.

Dustin Hudak

Good prices for scrap not the best in state but best for St Paul / rough spot to drive thru and watch out for sharp objects in road / but the people that work there give it 4 stars otherwise would be 3 because not worth hassle sometimes during busy hours or if train shows up I can get stuck for a while but employees make or break them so keep up the great employees lose them and then not worth it for scrap yard so keep it up guys thanx

Astro GY6

The best metalologist of all time says metro is the best Im in the big bully dog truck another 1

EVAN SENG

The staff inside is so rubbish! Good faith is zero!

Kelly Barrett

I'm here almost daily. The staff is friendly.

Brian Jastram

People who recycle metal here litter and spill as they breakdown components.

Todd Landon

I spoke with Irwin, what a great guy. I'm looking forward to doing business with them for years to come.

timothy blanchette

Was a great scrap yard.

Johnny Appleseed

Someone keeps stealing scrap metal from my dumpsters and leaves metro metals buckets in the dumpster bunch of thieves go to this place

LaTrece Scott

Getting rid of some things

D Hampton

Get paid for your scraps!

Patti Smith

Prices for Scrap are pretty good compared to others in the Twin cities!

craig curney

Fabulous!!!!!!

Chad LHeureux

I thought you knew

Amy Andree

Love these guys, they treat clients well, and are open later than most.

Solomon Steinke

Giving the 5-star mostly for customer service. Quick to respond to any concerns and their manager is old-school, likes to try and make every experience the best he can. He reached out to me when I had a concern and we had a very productive conversation. Rare to find people willing to work with you like that.

Tony Albright

Good place to take your scrap metal. Workers are friendly. One thing that bugs me is they could be a little quicker at the scale for the iron pile. Other then that not much to complain about.

Mazdaspeed God

Zero stars!! They scheduled a pick for a car of mines and never came to get it. I called them and ask what the reason behind it was and they said that the driver called multiple times and I didn’t pick up which is not true because i was waiting for the call all day. And yes they had my number correct. Then the lady I was talking to gave me an attitude and cussed me out. I called a couple times to get things sorted out. But everyone I talk to seems like they are in a rush or dont want my business. Very unprofessional. Worst customer service i have ever experienced in my life. Never again will i call this place for business. And neither should anyone else!

Fili Segura

They advertise is open on Saturday's. Not on 6/27/2020. Very frustrating on making the trip for nothing. What waste of time, Take down your false advertisement about open Saturday's.

Thad

Easy to do, easy money for my old truck.

Hadj Taki

Price if the steel so low, I got 2 bucks for a lot of steel, not worth the gas I used

Xiangzhen Kong

Good price with friendly stuff. Got 25$ gift card as new customer.

brettman422

Alissa is wrong. I scrapped my own car and they wouldn't take it until I produced a title. I've seen other people violently argue with them and the refuse to take cars without titles.

David Walters

Easy to get too ...very professional and helpful In taking care of the scrap metal I brought there

Nick Fiedler

Paul and his team accommodated me being there just before close, and took care of what I needed in a very quick and courteous manor. Would give ten stars if I could, these guys are great.

Marjorie Mcewen

i need the free gas please more often and better prices cuz i work way to hard to get ripped off

Adam Hafner

WILL SCREW U OVER. VERY POOR ADDITUDE AND COCKEY WOMEN WORKING CHECK OUT. RECIEVED NOTHING FOR 360 POUNDS AND TOLD US AFTERWARDS . WHAT A JOKE.

Dominic Taylor

I'm a full-fledged scrapper now!jk

Stephen Langford

Not your occasional household scrap site. I waited an hour to drop off some aluminum cans and an aluminum box before taking them elsewhere. In this time frame I only witnessed 2 vehicles make it to the scales. This location caters to those that bring in scrap by the truck load. I waited in the parking lot for some of the time but there was little room to park, appeared unorganized, and no signage for where smaller loads can unload and be weighed. If you have a small load looking for a quick payout this is not the place to go. Edit: decided to try again today and found where to go but then was told that the program they use is down. I waited some time and then found out it happens all the time. They are not very customer oriented they had no backup system in place or an estimate of when the program would be working. They should be able to weigh your items write the items and weight on paper then send it to the office where they use a calculator to calculate the price and pay you. They don't want your scrap I'm pretty convinced. More wasted time. Edit 2: went back a couple hours later and was in out and paid in 10 minutes. I have revised my rating from 1 to 3. This time was probably more indicative of what to expect but it should not have taken 3 trips to achieve this outcome.

Robert Lombardi

ATM malfunctioned and did not pay me. I waited for an hour while they “looked into it.” Management claimed it paid me and it didn’t. Staff cannot be trusted here.

Jeremy Hop

Legit prices and quick to drop an get paid.

Rodrigo Carvalho

Bad prices!

Andre L

Looks very organized. Seen an associate driving around with a machine with a magnet on front to pickup pieces of scrap metal so you shouldn't get a flat. Thanks Metro!!!!

Brent Laurent

Decent you got out of there fast

H HFamily

I just called with a question and they were very helpful.

Brian Corcoran

All very professional, helpful & friendly

Cody g

No one knows whats going on at this place the office says one thing and the idiot at the scale is saying something completely different all I was trying to do is junk a car that will never be driven again and they are acting like im selling them the car

Manson Lambright

I have always enjoyed working with Metro Metal's friendly helpful and polite wouldn't go anywhere else thanks Metro Metal's Manson

Clement Graham

Open till 3pm Saturday..comes in handy...fair prices..

Jeiyson Hymmer

Efficient and great staff!!!

Slappy Dance

Metro has wonderful staff. They have been very helpful. They keep a clean yard which is key to not having popped tires after your visit.

Gary Percival

This place is very fair, honest, clean and has a very polite and knowledgeable emoyees. I have been coming here for 8 years now... and Metro Metals is STILL the only place I will go to.

Devon Adams

I would say it’s just like any scrap yard if they think you don’t know your steel they will take advantage of you! I had this experience at metro metals but at the same time I’ve had it at all the scrap yards!

Mandie Andert

Been a employee there for three months now they treat all of the customers Fair and the same throughout the whole process

Rob Carnes

Says they're open till 1 on Saturday but they're not

D J Fitz (FITZ)

This place won't text or e-mail you, that they are coming to get car. They insist driver doesn't know how to text or email, only to call you with an unknown number. Very belligerent over phone, as well as rude. Got to believe her bosses know of this, so if desperate use them but don't trust them.

Randal Nunez

Excellent service and best prices.

Bruce A

We've had good experiences with Metro, but in searching for Metro's contact info online, were disappointed to see several images/photos of your 'Pit Crew' (girls). None of these appear on your website, so apparently they were 'found' from your Facebook Page. I don't see any recent postings showing these scantily clad women, so perhaps you've discontinued this offensive practice. Reading some of the FB comments on these pictures/postings says a lot about why this is so wrong. Hopefully, this kind of 'promotion' has ended. On our visit on 4/1/2017, we did see some (new?), large banners with images of women suspended from the ceiling. Is this really necessary? We would very much like to continue using Metro as our recycler, but will likely move to another business, should this practice continue.

Pete Olson

nice place well put together and fair pricing without being too touchy about it being properly processed.

Jay Bremseth

Best Prices for Scrape metal

Deb Klenk

I recently bought tires from Metro and was extremely happy with the quality, price, cleanliness and the helpful staff there who helped me. Props to the Pit Crew who handed out yummy cookies and a nice hot cup of coffee! Thank you so much! I have already started to tell others about you! Way to go Metro! The recycling department are on it! Getting folks in and out of the facility and getting it done right! Will definately do business again!

jerome chairez

Amazing and helpful staff

Rawkkiddo

Came and picked up my car a full day before they had said they were going to, I actually thought the car had been stolen. Was not able to get personal items out because of this so I called them right away. Was told they would go through the car and bring me my items because of their error, was told they would do this the very next day. In addition to this I had a bike rack on the car, once again was told they would "make it right." Next day came and nothing was returned to me, I began to call and leave messages and not one of my phone calls was returned. After a week of waiting and making phone calls I went on my annual summer vacation. When I returned, my personal items were sitting in a big plastic bucket in my backyard and had been there for some time. The bucket was filled to the brim with rain water, thus destroying all my personal things. Car rack was nowhere to be seen as well, and since that time Metro Metals has not returned my phone calls or emails. Not even close to what I would call a professional organization. Update- Since I posted this review Irwin from Metro Metals has been in contact with me on a daily basis. He has made a point to make sure I am satisfied with their services, and most importantly he apologized for the sequence of events. While the whole ordeal was a pain, Irwin has made a point to make sure they are doing everything they can to make things right and that alone would cause me to try this company again.

Steven Little

Very nice people, from the drivers you see in the semi's to the men and women that help you at there facility.

Ben Nesbitt

Would be great if you guys could answer the phone that you have for people to call you on.

Donmoe Mo

Friendly people and they get you in and out fast with good prices!!

Casey Flynn

Saturday hours are 9am to 1pm. It is 11:40, the front door says come in we're open. Doors and gates are all locked and it's a ghost town.

Sherry Lorsung

We called salvage yards and other auto recycling...they said our car was too old, too many things wrong with the car (what?) Another said they would tow it, but pay us nothing...last call was to Metro Metal Recycling and so glad we did, great customer service, no hassles, quoted and scheduled pick up right away, within 24hrs the car was gone and we had cash in our hands...we recommend them and would use them again...Thanks :-)

Aaron Livingston

Metro is a wonderful place to sell your scrap metal. The employees are kind and courteous. They are always happy to help.

Ethan Arendt

Excellent business with honest and knowledgeable staff. Well set up facility which makes it easy to bring in scrap metal.

Boris Yost

The best employees, very helpful and organized, even if they reject items

Tim Bentfield

Great place, very helpful staff!