We offer you the feddbacks of real people like you who are using the products of Mr. Friendly Auto Salvage (Scrap Yards) in the territory of Chatham-Kent (Canada).
Nowadays this business has a rating of 2.2 stars out of 5 and this rating was based on 127 reviews.
You may have noticed that the average score it has is quite weak, and it's founded on a high number of reviews, so we can conclude that the evaluation is very accurate. If many people have bothered to rate when they are pleased, is that it works.
You know that we do not usually stop to write scores when these are positive and we usually do it only if we've had a problem or incidence...
This Scrap Yards is included in the category of Salvage yard.
Your in the HALL of SHAME.... Ripe off artist hahahaha.
CLOWNS!!!
Used auto parts at a great price
They always take care of me when i need them.
Horrible staff and shady business practice just look up the hall of shame report done by rob wolchek on this place if you want to know how they really operate. There’s a reason they changed their name from discount auto salvage to “ friendly auto salvage” . All the five star reviews are bs, there’s a reason why there’s five star reviews and one star. The one star reviews are legit, do some research on this place before you spend your hard earned money with these crooks.
If I could give this place a negative I would. I've ordered multiple parts and every single thing was either no good or damaged. Id order some parts they would say they have and would drive an hour to get just to find out they don't have it. so unprofessional. They should be closed down.
I bought an engine from them back in March. Since the weather just recently broke, I had the motor put in last week. Then 2 days later as I'm driving on the freeway with my 5 kids 100 miles away from home- BOOM! The engine goes out. I call up there to see what can be done and all the lady said was it was only a 1 month warranty and it's not her fault and they won't do anything. $500 for a P.O.S motor that they didn't check before selling it on top of the cost of me paying for labor now I'm out of almost $2000 and they wont do anything??? I would never recommend this place to anyone. Don't waste yoir time or money. This place is a Scheme.
I went there for a new car. Test drove it, seemed fine. Went from the lot to purchase a new battery for the car and it started to overheat. Not even ten miles later. Went back, they said that everything was fine and wouldn’t do anything about it. Some other customer looked at it and noticed a radiator fan wasn’t working. After arguing and pleading, they gave me a replacement fan but wouldn’t install it — they claimed the temperature gauge was wrong. Lo and behold, the car overheated on my drive home. I was told everything works fine except needs new brakes and tires. They knew what they were lying about and hide behind as-is laws. I would NOT recommend at all, and I wish I wasn’t so desperate as to go there. I will never go back! I’m now out $700 and have a car that I’m HOPING will last a few months after I put in another few hundred in repairs.
You will never get the right part here. And when they give you the wrong part they ignore your calls and never call back
You're in the halllllllll of shame.
Great experience. I highly recommend
0 stars!! 99% of the time they give you the wrong parts and you only have 2 days to return it. The first time I called they said they had the part I went there they told me to come back the next day cause it was to hard to get to so I did they said I'm going to have to wait another day so I called and the 3rd day they said yes the part is off come get it so when I got there they said it wasn't off yet it took longer then a week for them after calling mutiple times a day to get it alot of my time and gas wasted. my 2nd time I bought a strut for $25 thinking it was the right one for my car I didn't have time to do it untill the next week after I got my old strut off and find out it was the wrong one and they refuse to trade or refund me my money they guy there doesn't know nothing about cars I'd rather go to a pick and pull where I do it myself that guys an idiot I hope they go out of buissness! all these people and tons more they ripped off ???? learn from others mistakes
I use this place several times a week, and I love them! They are convenient, inexpensive, and helpful.. Here you don't have to pull the parts yourself.. They always have what Im looking for.. Everybody here is knowledgeable and pleasant :)
Discount Auto Salvage is great for finding that hard to find part the people there are friendly and more than willing to help you.
Horrible. Anyone looking for a good engine i sincerely urge u to look elsewhere. I never met or knew a company to deliberately try to cheat a paying customer repeatedly but i have now. I advise anyone buying a transmission or motor to not waist their time or money on this companies inefficiency and injustice. Thank you
Worst place to do business
They gave me the wrong starter for my car TWICE! then refused to give me my money back. You guys are rude, nasty people! You dont deserve to have a business!
Place is under new ownership, and also has a new name. I was a little hesitant to call considering my past bad experiences, but I was desperate. I had called 6 other scrap yards for a 1992 Mercury Cougar part. Not only did these guys have me text them a photo to match it, but they also found it for me! I'm quite satisfied.
I have never been here before but after seeing the news and them being on the Hall of shame I don't want no business with them.
THEY DO NOT HAVE NEW OWNERS!! IT'S A SCAM. THESE PEOPLE NEED TO BE PUT OUT OR SHOVED OUT!! SCAM ARTISTS!!
The owner (Larry Jordan) was attacked and beaten up by 3 men who broke into his home in 2013. I guess he still hasn't learned his lesson after reading all of these recent reviews. You better clean up your act Larry, or the next person you rip off just might do something even more drastic...if you know what I mean.
Always friendly and always have my parts needed and quick to deliver. Thank you!!
Great price for what I needed
Crooks!! Buy at your own risk! You've been warned!
Worst place ever sold me the wrong part and then would not give me the right one don't go here they know nothing about parts
This place is HORRIBLE!!! Tony ever buy a car or parts from this place. They sold me a car with blown head gaskets with bars leak in it. The car lasted 6 days and wouldn't give me any money back. Avoid these scam artist at all costs
Excellent! Friendly Staff. Very Polite
Make sure before you purchase a part that they give you the right part because there are no refunds and only exchange for the same part smh. I bought a part and they gave me the wrong one now im waiting for another one instead of them just giving me a refund so im not waiting around all week to get my car fixed.Lets pray the part is even good because theres only a 48 hour warrenty. Ill never shop here again.
DO NOT TRUST THESE PEOPLE! RUDE AND VERY UNPROFESSIONAL
I got 3 different transmissions from these people and none of them worked!
Horrible place avoid at all cost
This place is a total rip-off and they will take your money and not give you what you paid for! You will have to take them to court.
Decent place for used parts plus you don't have to remove the parts yourself
Place is under new owners. I called asked if they had a window for my truck and they did. Walked in asked for it that said 10–15 min and it will be pulled. Not even 5 minutes later it was at the counter with all the bolts to put it in. Definitely going back because they are really under new owners.
OK high priced
Came in looking for a few parts, and they set me up with good ones, and gave me a good deal.
Wish i could give this place NO stars. Worst place i ever dealt with, the older women there is rude. Gave me the wrong transmission, they did exchange it for the correct one. They guaranteed transmission worked and was in a running/moving car, finally get it in my vehicle and the trans ONLY HAD REVERSE! Call back and they tell me there's nothing they can do, then proceeded to hang up on my brother and myself. NEVER will go back to this place. Out of $400 and a car because they can't do their job right.
All i can say is rip off wrong parts rude dont know how that junk place open lol terrible i advise stay away
Told me one price on the phone and I drove 45 minutes then the price went up when I got there....????
They were friendly but not very efficient. Called ahead for 2 side mirrors and was told they had them. But when we got there they had neither parts. Wasted an hour of my day
Hall of shame and they still haven't cleaned up their act.
I read the review's before I went the Junk Yard. I was ready to be dissatisfied, to my amazement, I had a very pleasant experience. The people were polite and very obliging. I had gotten lost on the way there and I phone for directions and there very great
LARRY IS A BIG POS SCAM LIER LOW LIFE
It's sad when you purchase a engine from a business that reassures you 3 time before purchasing it. Thay everything is fine, get it to the mechanic he said it looks like it been in a wreck. He would have to rebuild it and it would cost less just to purchase another engine.They did absolutely nothing under their so called warranty. No exchange, no store credit, no refund, no anything just out of $600 plus the labor for the work the mechanic did.
Horrible. I came all the way from Detroit. Told them I needed a tire and rim. Called again when I was on my way n she assured me that it was okay. Got there and the tire wasn't pressed. N she told me I can buy them separately and press it later. Used to be a good junk yard. Last 3 times I used this place has been a run around. Only takes 2 to 4 minutes to press a tire. Absolutely absurd
AVOID AT ALL COST I gave these guys money to give me a 2002 Avalanche Transmission. They gave me the wrong transmission. Then I asked if they can give me the right one they said they won't have it until the end of the week. Then they said they have it and they just have to take the part off the car. 3 whole days go by and they still didn't take it off. Sounds fishy, right? Then the employees don't know the contact to the owner. They told me they can't give me a refund until the owner approved it. It's been two whole weeks. You still think that refund is coming? I'm getting my lawyers ready as we speak.
If there was a way I could give them no stars I would! I came in for a part they had. I spent 100 dollars two 5 mintues after I buy the part they tell me they can’t give me the until they have my off of my car. Wait what I already paid for the part you should have told me that before I paid for it. Then they say they can bring the part to my mechanic once I have the part off I say okay that’s fine. Now the part of off my car and it’s to late they don’t do deliveries at 4pm I say okay sir well is there a way I could leave a deposit an bring the part back tomorrow to ensure you will have the part back they say NO WE CANT DO THAT so I’m like okay well can I have my 100 dollars back because I paid for the part and no where on my way receipt does it say I have to have my part off before I buy the part. Nope no refunds sorry there’s nothing I can do unless u bring me the part on your car I’m going to keep your 100 dollars and if you don’t bring me your part that’s on you. I hung up and called my lawyer who I just had lunch with earlier today. DONT GO HERE AN IF YOU DO WAIT UNTIL YOUR PARTS ARE VISBLE AND IN YOUR HAND BEFORE YOU PAY ANYTHING BRING YOUR MECHANIC WITH YOU IF YOU MUST GO HERE
This place came out in the news. Certified scammers! Scum! Trash! Stay away from this despicable business!
Paid a 300 $ deposit on a motor, when I went to pick it up after I paid the remaining balance. They tried to give me a different engine. That was on 5/12/13. It's now6/7/13. Still haven't received my motor or money
These people delivered me the wrong transmission last Monday and it's another Monday today and they told me they can't promise me today they would have another transmission so I told them that I already bought one and they told me that's too bad because I cannot get my money back I am going to have to take a store credit and I never even received my product now who does that so in actuality I told them I didn't want or store product because I no longer wanted to deal with them but they told me that if I didn't take the store product or the store credit then I was s*** out of luck so now I'm out of $400
Rip off artist
Everyone I dealt with was honest and helpful! I got part I needed and at a great price. Despite negative reviews I gave them a try and I was glad I did! I will visit again for part(s) I may need in future! Thank You Again
Do not trust them. Please listen to me. They are crooks. Dont buy anything from them, lets get them shut down.
A waste of time
DONE DEAL BUY OR BEWARE NO REFUND NO EXCHANGE, YOU GIVE THEM UR MONEY ITS OVER I JUST GOT A ALTERNATOR DOESNT EVEN RUN MY TRUCK THX MY OTHER ALTERNATOR RAN BETTER THAN THAT ONE ????????♂️
Do not go here. This place will bullsh#t you the moment they can. All the good parts are already gone. The rest is just crappy parts. Think about it, an auto parts store near a bunch of dealerships is never a good sign.
Do not go here! They will rip you off!
I did not read the reviews before I purchased a used motor from them. They did not give us the correct motor, (which caused so much grief) They do not give refunds either. They offered to exchange the motor; but, after reading the reviews, I figured it would be more of a hassle and they would just screw us over again. They suck! Just read all the other bad reviews. They lie and cheat you!! Should not even be in business!!
Worst place I ever been to. I walked in to possibly sell them a junk car. I would’ve taken anything. I just need it out of my driveway. Before I could open my mouth to speak and tell them what I had, the owner looked at me dead in my face and said rudely, “Not interested.” I said “How do u know? I didn’t tell u what I had” The lady there said “He probably wants some crazy amount of money.” The owner again said “I’m not interested” and rushed me out of the door. I felt horrible. I’ll drive to another state before I buy anything from this junkyard.
There should be a negative star. Is hard enough to deal with vehicles or trust anyone. But wrong parts. Plus the wonderful ignorant customer service at this place. How's that song go. Don't be cruel to a heart that's true. Lol. God will judge in the end.
IF THEY DO NOT LET YOU INSPECT THE MERCHANDISE .....DO NOT GIVE THOSE CROOKS NO MONEY...
They will rip you off they havent changed at all
Got a new hood latch and tire and rim mounted. Great prices and products. Tire looked almost brand new. Will definitely be back for more tires when I need it. Thanks!
Great service
Please" I Repeat, Please don't go here. Im in the process of taking then to court. They tell you they have what u need, just to buy it and then learn its Wrong Part. They Argued Employee name J.R Argued with Shop my car was at saying they sold the Right Engine. Now its been over 4mths they have there engine bk and still my Money. Wont let me speak to a manger. Now they hangs up. Very Rude. But what they dont know im not gone let this slide. Small claims court it is. Please avoid this place. Dont go for the cheap prices Its Not Worth It!!!! Its Not Worth it!!! I Dont Know how these people sleep at night, all the wrongs they do.
Good prices on items like tires and rims. Not my first choice for an engine or transmission as they don't check them out very well. I've had a few bad units from them in the past.
Bought a car less then a month ago and the engine is trashed don't waist your money here and to call them an try to work something out the lady says sorry you got a lemon and hangs up after being completely un professional. If I could give negative stars I would
Absolutely disgusted by how rude the woman on the phone was. Not even bothering buying tires from them
Worst junkyard ever sold me the wrong gas tank. They didn't have the proper tank and refused to return money even though I had receipt. Straight crooks.
STAY AWAY. READ FOX2 REPORT. They don't treat their customers like people. The owner disrespected me and proceeded to use aggresive vocabulary right before he hung up on me. You don't treat people this way and for that reason I will not spend a dime at this place.
SCAM!!!
Crooks. Any positive reviews were left by friends of the owner.
I'm not sure why there's all these negative reviews. I had great service and received a quality product.
Good quality parts at a great price
Went to this place before new owner...it sucked! New owner was far and knowledgeable...well go back
I beg of you do not do business with this place ...cops were there with complaining customers everywhere ...they aren't willing to make it right even when its there fault
Still waiting on a part that was paid for. They are racist and the process is a scam. If people are saying they had a good experience they are either friends of theirs of they have been paid. NOTHING IS GOOD ABOUT THEM TAKE HEED!!!!!
Great counter people, knowledgeable and experienced . Got me the right part that worked , first time ! I 'd recommend them to anyone Had to go back for another part and again GREAT!
After reading all the reviews,I feel bad for all you guys, girls you had to go through this.I will take your advice not to do business with them.THANK YOU VERY MUCH
My new destination for used auto parts, Thanks a lot Guys. Great Service and the Price is just Right. Thanks Again.
Horrible place... went in for an exhaust manifold... I told them the yr, model and they come out with a manifold that doesn't look like mine... I told them that I probably wouldn't fit, but they insisted that it would... brought the part home, and sure enough, it didn't fit... took the part back, and was told that they'll have another for me... one month later and they still d oesnt have a part for me... and wait, NO REFUNDS..... told their greedy, lying ass to keep my money if I wanted $30 that bad... NEVER GO TO THUS PLACE...
Great new management! The new owners are very nice and the prices are very affordable! All the parts I have gotten have been in great condition. $20 for a new tire and $8 to mount you can't beat that! I just met the owner Nick today and he was very nice and knowledgeable. And the employees are great!! I highly recommend using this Salvage yard for your car parts!
The worst place ever! Doesn't even deserve one star! This place is full of scammers! The minute you walk by the door and give them your money it's done! You won't get anything in return and the only way to get your money back will be by court! And even that is nothing new to them! These people were suited so many times that they know them by name in court already! I have no idea how these people stay in business and how they sleep at night! Front desk lady is rude, rude and nothing but rude! Owner is nothing but crook! Please save yourself nerves and go anywhere else! Anything will be better then this place and these people!
My first review but I couldn't go without saying how shady this place is. GO ELSEWHERE!! THERE IS ANOTHER PARTS PLACE JUST DOWN THE ROAD! USE IT! I went to discount auto and got a strut that I specifically asked for a passenger front side. It even said it on the receipt! But they gave me the driver side and when I went back they refused to swap it for the right one! No refunds or exchanges she said. Even though she was the same person that gave me the wrong part! What a joke. You read it, all the stories are true, this place is a joke.
I recently had to buy a transmission for my 96 cutlas. The guy at the front desk was very knowledgeable, as was the lady who also assisted. Very happy to say the trans thus far is working fine! All questions were answered. Id go back to discount for parts in a heartbeat. Great service-even the yard guys were helpful.
Went up there to get a part, received the wrong part. Then waited 4 days and still didnt receive the right part or my cash back. They also have the original wrong part they sold me. The woman on the phone was extremely unprofessional and when I confronted her about the situation she hung up on me repeatedly. Dont waste your time on this place.
WATCH NEWS INVESTIGATION ON THEM BEFORE YOU BUY ANYTHING FROM HERE ON YOUTUBE. ROB WOLCHECK NEWS ON DISCOUNT AUTO SALVAGE. DO NOT SHOP HERE! THEY WILL SCAM YOU!
These guys are extremely friendly and helpful.The best deal on parts of any salvage yard in the area and they took the parts off and put it on my trailer That's the bonus. Thank you Cathy and your team!
I've called this place multiple times and they never have the part it's an instant nope don't have it
Great prices & service
Nice job. Helpful people. Good prices. Thanks!
Saturday went to purchase a fuel pump, while inside a woman attempted to exchange a part and was told SoRrY we don't exchange parts on Saturday we're just open . Back to my fuel pump I gave all the details I could regarding my vehicle and was assured the one I was given would fit. It DIDN'T. I traveled back to exchange it for another bringing along the old one to be 100% sure this time I would have the correct pump. I arrived after 5 towards the end of the day and was told SoRrY we don't exchange parts after 5. No where does it say anything about special designated times for returns , and exchanges. Also the woman behind the desk was beyond rude and basically told me to get *(&$+@ ..... I will return at the proper exchange time after I call to find out when that is and then that will be the last time I ever use that DUMP for any business. I would highly recommend you not waste your time nor hard earned money in this joke of an establishment. They don't care about you or your issues with their services or products. They want to snatch your cash bout of your hands as quick as possible and then they're done with you . Your SOL. *$#& this place!
Worst place ever AVOID AT ALL COST
These guys literally intentionally sell you the wrong part for your car then tell you no refunds. Im not sure how any of these remedial individuals stay in business. My buddy went here and got boned. I expect there to be a class action lawsuit against this place stay away!!
Friendly service... Recommend them
Larry (the owner) used to come into the Sorrento's pizza I managed. He convinced me to buy parts from him at his old location (he moved from Detroit since if that gives you an idea of his shady ways). Years later I am a mechanic an started going to discount in Mt Clemens and have only had wrong part after wrong part. The horrible and careless staff time after time tell you they have the correct part and make you pay before they bring it up, only to find when I get back to the shop it is broken or just a similar part that will not fit or work. I have given Larry multiple chances to simply provide the service I paid for and he just can't deliver. After 20 + bad transactions I have only had one part that worked, and I still had to go back three times to get the right one. It's a scam... Once they sell you the wrong part... You can only get store credit and then you want to use it to get your money back. But wait... "The right part is more money". Then your credit grows and you still only have wrong parts... I have over a $1200 credit built up there and will never see the money back ever. It's all lies, leading on, bait and switch and a scams. Only cash transactions leave you without the protection of using a credit card and unable to protest the transaction. You see it's all planned out. Larry, i don't know how you sleep at night? Maybe the Sorrento's ribs make you forget you are a crook, con and a schister... I'm serious..... Find God or something, whatever it takes.
THE HALLLL OF SHAMEEEEEEE!!!!!!!!!!!
worst place ever bout two trans from them and both where bad and said it had 30 day warranty and then on receipt says 48 hours and dudes a joke will never go back........
My experience with friendly Auto Salvage has been awe-inspiring we have a very friendly staff and very good prices I would go back there a million times if I could Nick is awesome and so is Mike
If you expect a place that only takes cash and doesn't have a website to visit, stay away. Red flag after red flag
Quick and easy! Called to turn in a car and they picked it up within a couple days. They were really nice over the phone and the gentlemen that came to the house was even friendlier. As for the process of turning in a car, it's the easiest part. Just have your title ready and they take care of the rest. I would highly recommend based off my experience.
This place is a total scam, should have read these reviews first. First off these people are disgusting human beings. They are rude and have no manners. They are incompetent when it comes to automotive knowledge. I would bet not a single one of them have automotive repair experience. The first motor I received was bad, looks like metal came through the intake and chewed up a piston and cylinder wall. The next motor they gave me was wrong. It was set up for EGR when the one I needed didn't. Then for the 3 weeks following this I go up there every couple days, because they don't call like they say they will, every time I go they tell me a few days. So here I am, over a months later, bought the engine I needed somewhere else, sold the vehicle I needed it for and they still haven't done anything for me. I politely asked for my cash back. I filed a small claim against them and have court on 10-14-2016. DONT MAKE THE SAME MISTAKE I MADE
Horrible place, parts, people to do business with
Decent people. One thing though, do not tell me you have a part I need then when I arrive to pick up said part and wait for said part, only to be told that you don't have the part you told me you had in the first place. Waste of time.
Last part purchased was last week & it was a Steering column for my 2005 Ford Explorer. Works Good as new. 6 yrs been purchasing used parts and never had a issue. Friends now even go to purchase from this company. Great prices, cool people!
I cannot give one start to these people. Honestly I would rather walk then ever do business with this company again. I'm buying the rear end for my truck which is effectively the entire rear axle. They say they'll deliver 1 mile away from me. Guess what, they deliver the WRONG part. I must have spoken to 4 different people over the course of about an hour and finally hung up when the explained, for the 10th time, they will not pick up the wrong part they delivered and bring the correct one. NO ACCOUNTABILITY. Now this is a pretty big part, so I literally rented a uhaul, my truck is on a hoist, drive across town on lunch, take them the new part, argue with the guys WHY it was the wrong one as he could only scratch his head and say this should work. I tried to show him pictures of the correct one which he barely glanced at. They do not do cash back only exchanges and now after 3 days, the say bring the old one up or bring pictures. UUUGHHH. They have now refused to take the correct one to them! While I was in there I over heard 3 other people going through pretty much the same thing. STAY AWAY FROM THIS YARD AS THE PART U BUY MAY NOT FIT OR EVEN WORK- You've been warned lol So you know I'm very easy going and asked nothing unreasonable.
Horrible service ! They gave me the wrong part to begin with and then wanna make up lies saying they can't exchange 30 minutes before they close. Bs right ? Don't waste your money. And they parts don't work .
Worst place to buy parts from,they give wrong or bad parts then they always give you the run around,the lady is nasty,they dont stand behind their warrantys,they are liars.
I gave them the year model and trans model no. and they sold me the wrong transmission, they had to have the old trans to match it with brought the old one back they didn't have any removed and would have to remove one. it had 20,000 more miles on it than the one that i bought and they would call me when the get it removed. no refunds or credit for other parts. they cant even give you a vin# so you can check the parts your self. this place is a rip off . i would give them no stars but it won't let me. stay away
This place does not keep good inventory. They consistently will sell you the wrong part just because it looks like it. They cause me to spend $125 extra than I need to spend. GM transmission are not the same even though they look like it.
Was featured on a very popular TV show called The Hall of Shame Fox 2 News it should speak for itself never been here though the video was atrocious
Went in waiting for an oil pump to be pulled for my vehicle was told it would be 15 mins after 45 minutes I ask what’s going on? The bag at the counter yells it’ll be soon! So as I was disrespected I started barking at her grrrr grrrr grrr next thing I know This Elvis a-hole impersonator comes out and starts singing “you ain’t nothing but a hound dog, cryin all the time” yup you guessed it, it was Larry the owner of the place I started laughing and started to walk out but quickly turned back and said hey Larry, you’re in ......the haaaaaaaall of shame! ????????
They tend to give you the wrong thing here and then when you bring it back because it doesn't fit in your car they give you a credit slip you never get your cash back and then they hang up Under New Management signs so that they don't have to honor the credit slip be very leery of buying anything here
just bought a starter, didnt know it was a cash only place, rude lady at the desk,,not looking too promising. but if the starter I bought works, then for $20 (plus the old starter) I'll be satisfied
Went in to purchase a transmission for my daughter's car. Received the wrong one, Larry refunded my money. Larry kept his word that if it wasn't the right transmission, I would receive a refund. Satisfied customer
Elvis sold me the wrong transmission then he made love to my tailpipe. That Elvis dude that owns the place is really cracked out.
Sent my 19 year old daughter to get a part from them the first day gave her the wrong part, sent her back, gave her the wrong part again, sent her for the 3rd time, it was past 48 hours so they won't give her the credit for the part, what a rip off. Will let the BBB how much they rip people off
My daughter just went up there and bought a used tire....receipt shows the correct size but the idiots pulling parts gave her the wrong tire....got home, noticed was wrong size and they tell us it's our problem, no refunds...asked to speak to owner and the owner tells us to F off!!! Do not do business with these low life rats!!! Their parts pullers are ignorant and the owner is a real jackass pretending to be a business man..... Warning to all.... Do not do business with these idiots!!!
0 stars!! bought a transmission for my truck wrong one will not give a exchange or a refund unless you leave a request for the owner, been put around the bush for 4 weeks returned bad transmission have yet to get a new one and they still have my money and will not refund it can not get ahold of the manager or the owner.. this place is a joke a very bad business I DO NOT recommend that anyone does business with this poor excuse of a salvage yard! very unprofesional
Scam. Cash only, give you wrong part then will drag you along and steal your mone . Would give them 0 stars if possible!
Overall good people
Check out the report Fox 2 did before you waste your time.
Worst service in Michigan don't wast your time with these people they tell you they have something and you get out there and they don't they lie to you over the phone good luck to anyone that deals with these idiots
Worst experience ever!! don't ever buy anything from them! Scam artists, take your money, give you the wrong parts and never make it right
I went there and got a transmission and it was junk. Nevertheless I tried to get another one and basically they said I’m screwed. So if you want to go somewhere and just hand over money for nothing, this is the place to go.
Crooks. They will sell you something, claim it's for your vehicle. Then after you remove your broken part, and go to install whatever you bought it's going to be the wrong thing! You go to return it, and they claim they will have the proper part in a few days. Well days turn into months, and they refuse to give any refunds. Pure SCAM they have going on. AVOID!!!!!!!!!!
Still waiting on that transmission for that Tahoe! Meanwhile, can we talk about blue suede shoes, and how hard it is to walk a mile in them? ????????????????
you're in the halllllllll of shame
These people took awesome care of me!! Factory stereo with CD player $10 When everywhere else was $70. Headlight assembly was cheaper than anyone else and my radiator core support was half the price if anywhere else. Worth the drive!!
ZERO STARS ISN'T AN OPTION OTHERWISE.... I have dealt with yards all over the metro area and many out of state too. I know what to expect. The salvage industry isn't a 'feelings' based community so I don't care much about surely dudes with bad attitudes. I kind of expect it. Doesn't bother me in the least. What does bother me is a yard that doesn't know one part from another. DO NOT DO NOT Waste your time or money here. You have been warned. It's just my opinion.....
This place did not have the correct part instead of just saying that they did not have the part they sold me a part they knew would not work and then refused to return my money. they continued to have me come back over 3 times and kept giving me the wrong size rim. This is just poor customer service and i will never return. I don't recommend anyone to do business with them they just want to take your money.
Awful everything i seriously don't know how these people sleep at night...they are the most unprofessional dirty rude mean lying bullshitting people ive ever come across please save yourself the trouble and avoid this place at all costs !!!! Absolutely unsatisfied to the point of the better business bureau.... I give a zero percent 0%
ZERO STARS!! This is a terrible salvage yard. They give you the wrong parts then refuse to give a refund. They gave us the wrong transmission twice, now they refuse to issue a refund. DO NOT USE! THIEVES!!
As I am walking out of this place I am writing this. Unprofessional and rude staffing, they agree on one price and then bullying you down so they pay you less. A $100 dollars that you cut me off, would not make you rich, but does mean a lot to a student. Buying or Selling? Stay away from this place.
Super experience buying parts, they had everything I needed with great prices and great service.
Great people, friendly and knowledgeable. What they don't know, they try to find out for you.
Experienced customer service team! I was in and out quick, great prices!
Buyers beware! They’re crooks and lack any integrity! Welcome to the Hall of SHAAAMMMME!
the owner rips people off all the time, I went in there and left some candy there one day on accident I came back the next day and it was in his own bowl, I put the candy in my pocket and he comes out and kicks me I've been bullied my whole life in that sparked some memories and brought back depression I used to work for this man and he is always ripping people off. he doesn't know how to talk to people and I don't think anybody should buy anything from him because of the person he is
Kathy is the bomb very cheap parts nobody can touch there prices they just blurt out the first price that comes to there mind and its always low
Didn't have the part ,claimed to have seven wheels When we told them that wasn't the wheel he became very ugly riude. Don't call or go here
PUBLIC BEWARE OF THIS PLACE. LIAR LIAR LIAR . A TON OF VARIETIES BATTERY FOR $ 30 I DROVE 1 HOUR AND 20 MINUTE ONLY 4 BATTERY NONE OF FIT MY CAR... WAS TOLD OVER THE PHONE BRING BATTERY IN WE CAN MATCH ANY CAR FOR $ 30. ONCE AGAIN PUBLIC BEWARE, BEWARE , BEWARE OF THIS PLACE. KEEP LYING
I cant believe this place can get away with what they are doing. They sold me the wrong engine and wouldn't give me my money back. They claimed to have my exact engine soon and that was over 6 months ago, I have been catching rides to work for 6 months and now im stuck with them selling me dreams. Telling me that they will have my engine. Every month I contact them and they spin me in circles with they should have one in weeks, weeks turn into months with the same lies. DO NOT TRUST THIS PLACE AT ALL...
Do not do business with Discount Auto Salvage in Mt Clemens. They don't deserve to stay in business and don't deserve your money. The reviews speak for themselves. I'm an extremely dissatisfied customer and will never use or recommend this business. I had to get the police involved! I don't know how they haven't been shut down yet. Do yourself a favor and eventually everyone else...use a different salvage company. Absolutely Nauseating
Still waiting on my motor from December. Sold me the wrong one and still waiting there should be a negative star on here they dont deserve to be open and another year still nothing
This place is for mechanics. If you got your experience watching dad or are fetching parts for your hubby stay home. You have to know what you are looking at. Bring your old part. Match it up. Make sure its not full of mud. The bearings dont squeak or bind. Whatever. They just pull parts, they dont evaluate them for you. I have turned down parts several times and they either get a different one or you go somewhere else. Problem is not this place. Problem is you want a dirt cheap part and expect it to be brand new and perfect. Problem also is you dont have a clue what you are doing and think you can fix cars without formal training, an apprenticeship under a master mechanic, and a federal or state license. Maybe you should try moving into the medical field and do brain or heart surgery. Oh wait, you have to have a license for that too! -Master Auto and Master Heavy Truck mechanic who did pay his dues.
Rip us off, my truck is useless. They gave me the wrong trans. Then asked for the old one, so they could compare them so they could make things right. We they can’t find my original transmission and they don’t have a trans for me. So now we’re screwed. After fighting with them going there every 3 day for 6 weeks wasting gas, time, my sanity. What are you suppose to do? Then on top it off it sat at a mechanics for the 6 weeks and he wanted something, so we’re out thousands. I guess that’s how they stay in business by ripping people off. Wish I would’ve read the reviews first. I know family that uses this place all the time never had a problem for years. But I guess it’s changed a lot and they just don’t care about people ????
Please go some where else gave me wrong part still let me run around keep telling to come back it's scam
BECAREFUL WHEN YOU GO HERE I DONT WANNA SEE OR HEAR OF OTHER PEOPLE GET RIPPED OFF. THIS PLACE HAS MORE NEGATIVE REVIEWS THAN POSITIVE REVIEWS. I HONESTLY DONT KNOW HOW THEYRE STILL OPEN. WENT HERE TO BUY A TRANSMISSION AND THEY SOLD ME THE WRONG TRANSMISSION. TOOK IT BACK TO TRY AND GET THE RIGHT ONE. AND THEY WOULDN'T EXCHANGE IT OR GIVE MY MONEY BACK. WORST PLACE AROUND. THE GUY IN THERE IS RUDE. I WENT TO "UPULL AND SAVE" OUT IN PONTIAC. BEST SERVICE EVER. AND ALOT CHEAPER. DISCOUNT AUTO SALVAGE CHARGED ME 200$ AND "UPULL AND SAVE" CHARGED ME 50$. THIS IS HONESTLY THE WORST AND MOST RIP OFF SALVAGE YARD THAT I KNOW OF!!
These people are unprofessional and dishonest. Beware! I have pretty much the same story as the guy with the transmission, except in my case it's a motor. They have my money, I have no motor, and 3 weeks have passed.4 weeks now.
Watch out for fake positive reviews. Also watchout for the bs "new owner" claims. many small claims cases, Better Business Bureau rating of "F" Then after the place was on TV for ripping off many customers, then overnight they have a new owner without paying the claims against them ?
Called needed a front bumper for my 99 cherokee - the guys were quick and very helpful! Great service!! Great prices!
They sold me the wrong motor it's been over a month want refund the money so they have my money and the motor I purchased Everytime I call there rude an put me hold an never come back to my call
The shitest place to deal with I hope they go out of business soon they do not honor what they say and the people there have no brains !!!! If you want to get screwed then go here !!!!!
I REALLY GIVE NO STARS. Just for the way the receptionist answered the telephone, snotty tone in her voice, NO KNOWLEDGE on anything having to do with her job. I mentioned another item I needed and got an immediate "NO. mmm-mm!". Uhm did you even look girl? That's pathetic, get rid of your unprofessional staff, unless you're family based, in which, I don't see you guys lasting very long.