Reviews of MELIMAX, INC. (Scrap Yards)

Joseph Garreffa

Customer service cannot get any worse. I was confirmed a price over the phone for container rental and they ended overcharging me without notice. I called to find out why the price had changed and they explained it was a human mistake and there is nothing to be done since the delivery was made. I insisted to have transaction canceled and rental returned but they agreed to reimburse only half my money! Just a horrible company to deal with.

Karkisar Harragidumagov

Unprofessional (rude) customer service and very loose delivery times. Details below. There are actually three names that lead to one company - Le Geant du Conteneur, Melimax Inc and Conteneurs Rouville - you call any of those, you get to the same place, same conditions, same person answering the phone. I've ordered a 40 yard container from this company. I was dealing with a person named Mira Milo. She accepted my payment, sent me a receipt over the email. There was no confirmation of delivery date. So I emailed her, asking to confirm that container will be there on a date we agreed on. Mira Milo, apparently Harward school of PR postdoc, started her reply to me with words "Like I said", even though she didn't say anything on a subject before. She then called me and told that they cannot confirm the date - because "things can happen" Road closures, earthquakes... I needed container on June 15th. She said, it could arrive on 16th, 17th... and she kept counting to 20 where I stopped her and said - this is not acceptable. I only have a week to finish the job. I can't wait 6 days for the container. She was very irritated and told me - I can cancel. So I cancelled. She gave me no receipt for cancellation. One week later the charge was still there, on my card, so I called her again. This time she was even more irritated and asked me not to call anymore. Three weeks now and still no refund. I've filed a dispute already. Not a pleasant experience.

Louis Arsenault

(Translated) Extremely dishonest, dumps garbage IN NATURE. NO ENVIRONMENTAL CONSCIOUSNESS. (Original) Extrêmement malhonnête, déverse des déchets DANS LA NATURE. AUCUNE CONSCIENCE ENVIRONNEMENTALE.

Sabrina Paulin

(Translated) For the construction site, Bombardier is closed to traffic direction boul. Industrial. Please take Industrial Ball from Ford. Thank you (Original) Pour le chantier, Bombardier est fermé à la circulation direction boul. Industriel. Svp prendre boul Industriel à partir de Ford. Merci

Mike C

(Translated) A beautiful band of rotten dump waste in the environment ... I hope your company will flow! Mario Landry you discourage me to the highest point waste of the society. (Original) Une belle bande de pourri qui déversent des déchets dans l'environnement... J'espère ta compagnie va couler! Mario Landry tu m'écoeure au plus haut point déchet de la société.

Anthony Caruso

Showed up late for the container drop-off and all while their agents were incapable of giving me a proper ETA. Never showed up for the container pickup despite the agents assuring me they'd arrive before 5pm. Wasted a whole Saturday waiting for these guys. Horribly run company. Discourteous & inconsiderate.

Cristian Sabau

This company has some of the worst drivers. Also, is not taking any measures to ensure that they are safe and respect the lows! This driver cut an entire line that was waiting on the correct lane, and just because he is driving a garbage truck ( literally and physically) he cut in front! Safety??? Forget that! Not even a "please let me get in that lane" or something! No, just jumped in front! On top of that, I called the company to report this driver and I was promised that one of their supervisors will call for more info...I'm still waiting for that call! If this is the way that this company is looking at safety and their drivers, I don't even want to think how are they treating the clients! No wonder they have a 2 star rating!

call91178

(Translated) What a crosser's band. The price over the phone is for the container. When they come to collect it, it charges you on your credit card for the time, but it's never been heard. Dirty Dog Company (Original) Quel bande de crosseur. Le prix au téléphone est pour le container . Quand ils viennent le chercher il te charge sur ta carte de crédit pour le temps mais ca as jamais été entendu . Compagnie de chien sale

A V

Fraudulent Company. Horrible customer service from Mira. No wonder they have such bad reviews. Should have looked here first...

Guillaume “Guillormus” Vachon

(Translated) FRAUDOR ALERT !!! Above all, do not do business with any company near or far in Melimax. Charges additional fees for additional tonnage which is not possible. Since he owns the sorting center, the landfill and weighs her, it is very difficult, if not impossible, to challenge their decision. See the attached photo, this is my container a few moments before picking up, I'm being charged for 9.92TM, 22,000 LBS !!!!!!!!!! The container is not full and there is only wood and gypsum. (Original) ALERTE FRAUDEUR !!! Surtout ne pas faire affaire avec aucune compagnie de proche ou loin à Melimax. Charge des frais additionnels pour du tonnage supplémentaire qui est impossible. Étant donné qu’il possède le centre de tri, le site d’enfouissement et la pèse donc il est très difficile, voire même impossible, de contester leur décision. Voir la photo ci jointe il s’agit de mon conteneur quelques instant avant la cueillette, on me charge pour 9.92TM , 22,000 LBS !!!!!!!!!! Le conteneur n’est pas a ¾ pleins et il y a que du bois et gypse..

Mark Forman

Extremely dissatisfied with this company. They are still charging my credit card over 3 months after I rented from them. And the kicker was that I was already disappointed with their service because they quoted to me a cost of $480 CDN for 2 week rental and then invoiced me for $760 and told me there was not record of the quotation. I believe this is border line thievery. The quote I got from the customer service rep was "when you booked online you accepted our terms and conditions". Not sure that settled me any.

jean imb

(Translated) By far the WORST company in the field. Incomprehensible billing. They mix orders in invoices and debit the credit card as they please without notice and without invoice. When we ask for more info on billing, we are told that the person is in a meeting and never returns calls and emails. Conflicting information over the phone. Container not picked up on time and no updates. We decided to change container company along the way for our renovation project because it was so bad with MELIMAX. I do not wish anyone to have this experience. (Original) De très loin la PIRE compagnie dans le domaine. Facturation incompréhensible. Ils mélanges les commandes dans les factures et débitent la carte de crédit à leur guise sans préavis et sans facture. Quand on demande plus d'info sur la facturation, on nous dit que la personne est en réunion et ne retourne jamais les appels et courriels. Information contradictoire au téléphone.. Conteneur pas ramassé dans les délais et aucune mise à jour. Nous avons décidé de changer de compagnie de conteneur en cours de route pour notre projet de rénovation tellement ça allait mal avec MELIMAX. Je ne souhaite à personne de vivre cette expérience.

Simon Tremblay

They charged me twice for containers not linked to my account, even though I called the first time to fix that issue. The second time I called, they simply refused to remove the credit card assossiated to the wrong account only saying they never remove credit card from account, so I had to call Visa and cancel the card miself. They also charge extras over transactions that happened 2 month earlier. I never leave bad comments because mistake is human, but they go beyond the limits of what I can tolerate. Horrible experience with them. Would not recommend.

Mathieu Duguay Desjardins

(Translated) Can not open an account, pay themselves on a credit card without sending an invoice. Seem overwhelmed at the office, impossible to have follow ups. Only thing that is not so bad is the dispatch of containers. Always respect their commitment on this side. To avoid, to have done business with several companies of recovery of residual materials it is by far the worst experience of our company. (Original) Impossible d'ouvrir un compte, se paient eux-mêmes sur une carte de crédit sans envoi de facture. Semblent débordés au bureau, impossible d'avoir des suivis. Seul chose qui ne va pas si mal c'est le dispatch des conteneurs. Toujours respecter leur engagement de ce côté. À éviter, pour avoir fait affaire avec plusieurs entreprises de récupération de matières résiduelles c'est de loin la pire expérience de notre entreprise.

Derek Stacey

I sent back a container that was 3/4 empty and just got an unauthorized charge on my credit card for $100 for being one tonne over weight. Liars and thieves. Use at you're own risk.

Jo Lee

Watch out for these guys... Got double overcharged: Got overcharged for a late pick-up which was a mistake on their end, said they had no proof I told them to pick it up before... They forgot to pick up their container and overcharged me for it. Then, they charged me again for overweight, which is highly questionable given the nature of what was in there, but how are you going to prove them wrong... will never deal with this company again.