Reviews of Peter Smith Chevrolet Buick Cadillac GMC (Scrap Yards)

Bouwmans Cabinetry

purchased a new truck really happy with staff and service great people to deal with

ChrisPy

Great Dealership, Great Car!!!! I was in need of a vehicle due to my current one not being able to pass the safety test. Mark Hudson was very patient, courteous and accomodating to my financial needs and got me into a car at a much better rate than I currently had. The process was quick, smooth and painless. I recommend Peter Smith Chevrolet if you are in need of a good used vehicle at a reasonable price. Thank you Mark and Amanda.

John Stephenson

Friendly staff and good selection of vehicles. All your favourites. Cameron, Corvette and lots of trucks.

Alexandria Krawczuk

Nothing but good things to say about this place staff are super friendly!

Geoff Pocknell

Great dealership and very friendly service department is great at getting vehicles in and out in a timely manor

Sydney

Quick and friendly service!

Scotty Lalonde

Coming out of our Honda Van into a new GMC Terrain was GREAT! We got a lower payment, leather and heated seats, remote start and much more! Including 2 years of FREE oil changes! Sarah and I are happy with our leasing agreement and we looking forward to leasing again! Thank you Peter Smith! Great people to do business with and the service department!

Spencer Backx

No masks to be seen in service and the 'advisor' that I got made me feel like more of a nuisance than a customer. I left before getting anything done. I'll be taking my car elsewhere.

Morgan Wood

Always nice, and always get stuff done in a timely manner!

Lisa Rigby

I always receive amazing service when I go into get my oil change and service check up done. The staff is so friendly and helpful even with a mask on you can see them smiling. Keep up the amazing work and I look forward to my next visit!

Nathan Shutt

Nice dealership. Didn't end up purchasing here as another dealer gave me way more trade in value towards a purchase.

Tim Maw

Got a good deal on a used SUV.

Spam Dagger

My SO bought a car here and they love it.

What's Living Here?

Took my car here for repair. Customer service was ok but they didn't really listen to me or let me explain in detail what was wrong with my car. Seemed rushed, I know a lot about cars so I wanted to point them in the right direction. In the end it wasn't really necessary as the guy that worked on my car figured out exactly what was wrong and fixed it. Nothing more nothing less. In the end I was very happy but customer service could try and listen to customers a bit more and give customers a bit more attention. Guys that worked on my car are awesome though. Thanks.

Bradley Paul

I’ve bought a couple used vehicles at dealerships but this was my first brand new truck. I had a amazing Experience at this dealer with Andrew Hay, Peter smith gm id highly recommend to ask for Andrew!

Carole Leveille

Just purchased a vehicle. Service was top notch and financing was instant.

CCM Pilatzke

Seem friendly, don't recommend their extended warranty.

Jack Vincent

Prompt, very friendly and fair pricing. One of the best dealership service experiences I have ever had. Keep up the good works folks. You obviously get customer service!

David Verbrugge

Great place having your GM vehicle serviced.

Angela Flieler

Clean parking lot . good prices

Dale Patrick

I have emailed them multiple times to address a mechanical issue but have not heard back. My email is dale2221@gmail.com. Update: I spoke with Greg Jones from Sales who was very helpful and settled my issue. Very professional. They have a small town attitude to keep their customers by making them feel appreciated. I am from Ottawa and wish the same could be said for the the dealships I have visited. Thanks ????

Dan Fanjoy

Wife was happy with the service department ergo so am i

Shamel Walsh

really glad I bought my truck out right so I dont have to go back there ever again. The service is horrible and they are horrible at communicating with there customer and them selfes and are very disfunical.. I have had nothing but problems with my vehicle and them since day one and am not impressed. I've always wanted a GM and after this first horrible experience it may be my last ! I have been in multiple times to get work done with my truck now and after pretty much nothing being accomplished I will most likely not be bring it back to them ever again ! Definitely would not recommend going there for any sort of reason!

Liz Finkle

PARTS dept is awesome

Doris Cleghorn

Great service

Albert Furtado

Reviewed new car inventory

Brad Kuepfer

Fantastic service, got my 2016 corvette Z06 tuned up a few months ago. Everybody there was professional and sincere throughout the entire process. I especially liked how they were dog friendly and let my grant dane Frank hangout with them in the shop. Great work guys, i'll be giving high praise to my friends and family.

allison dumais

Thank you Robbie, and my GM family for the purchase of the used vehicle! No pressure salesmen just friendly, laid back honest people.

Anne Reid

Decent place to shop. I do recommend

Maurice McFadden

Never treated better! Having vehicle issues late in the evening, I pulled into Peter Smith's lot and left my vehicle (the vehicle wasn't from Peter Smith and wasn't even a GM). I called the Service department to explain the issue the next day and they were understanding and willing to help. Jeff in Service offered to connect me with a salesman since I was no longer interested in owning the vehicle I was having issues with. Shortly after I was contacted by an excellent salesman (Rob Semark). The story ends with the purchase of two pre-owned vehicles in mint condition. My family was overwhelmingly happy with Rob and the team at Peter Smith. We were treated fairly, in an almost family way. Two unreliable vehicles out and an Chevy Silverado and Camaro now take there spots. Highly recommended!!!!

Dave

Have to go back three times to get a simple job done "Wheel nut replacement" In the end the service Manager went above and beyond. By having a tech completing work at my home.

Matt Cain

I have a very good idea about different sales and service offered at various dealers as over the past 7 years I have purchased 3 new Ford trucks, 2 new Ram trucks but this is my first GMC and I would have to say the service sales and service of GM trucks is the best by a long shot. Keep up the great work!

Madelaine Storms

Best place to get a new car....

karen brown

So about 3 week ago i had some issues with my 2018 Chevy Cruze, i took it in for an oil change and told them i thought something was wrong with it , they said it was fine,,,, so proceeded to drive my car around and could still hear what i though was wrong with it ,,, so i wrote a review saying my concerns were not addressed ... and much to my surprise i was contacted by HR department (ithink) telling me they apologize my concerns were not looked after.... they now offered my a free oil, lube and filter change next time needed and also to bring my car back to be look at in more detail... free of charge of course ...so when all said and done they did fine an issue, fixed the issue and treated me like a #1 customer ... i felt like i was important to them as a customer YaY!!! and Thank you <3

backwarduck

The very first time I put on mu parking brake it failed and would not release. They tried to blame me for the problem. Then my engine light went on. They tried to blame me for added bad DEF fluid. GM finally gave all that model year and extended 10 year / 190.000 km warranty because they cannot solve the problem. Now I'm in for a transmission problem. First they said it was two modules. That didn't fix. Then they said it was two broken wires. Three days later I made it 30 kms before it happened again. Of course they kept charging me... Let's see what they say tomorrow and how long it will take to get me on the road and if I have another of those unsolvable problems that I must keep paying for.

evangeline Bmnvnozios

Wow great place treated like royalty everyone loves to help you end up visiting and there so good you end up buying another vehicle

Ron Baker

Fast and efficient. Well priced for oil changes

Candace “Candy Jones” Jones

Bought 2 vehicles. GMC SUV and Colorado. Great customer service. No issues. Straight upfront sales force. Happy experience all around.

bry wase

Just picked up my car tonight! So so happy with the service there. Rob made sure everything was good for me, THANK YOU Peter smith:)

Louis Fortin

Super service. They really care about you and about solving your problem. Special thanks to sales manager Steve Clark and his colleague.

Michelle Dodds

Bought my first brand new car here in 2014. It started off ok but ended up being one of the biggest regrets of my life. I thought I could trust someone I knew personally, better than a stranger, but it turns out it just made me an easier target. As a former GM employee and a spouse of a current GM employee, I was not given the $1000 discount that was very clearly offered to employees and spouses and that I specifically requested. It didn't get any better. I have had more issues with this car than I ever have with a used vehicle. GM and Peter Smith have been taking advantage of someone that comes from a GM family. We are no longer buying GM vehicles and due to this bs, they have missed out on over $100,000 in new vehicle purchases. My vehicle is currently in for repairs again, leaving me with no means of transportation until they're done. I do not live in an area where there are buses or subways etc. I have NEVER once had a loaner vehicle when mine was in for repairs over a known issue...3 times now. Do not buy from Peter Smith GM in Belleville unless you want to have to go in for repairs minimum every 6 months at a cost of at least $2000 each time and want to feel like you would have been better off burning your money.

Don Cruickshank

Good service, great people

Willem Sagriff

Absolutely horrible, repairs take 10x longer than any other dealership, car was quoted 2 weeks to be fixed and sat for 2 months before being completed, 3 months later was contacted by the rental company saying they hadn't payed for the rental car yet and that we were now being charged $1400 for it, by far the worst out of the chevy cadillac gmc dealerships, going to different locations from now on, rated 1 star but more like 0.5

Rachel Reid

They were amazing. Went there with windows that didn't want to roll back up and they fixed it right away. Josh took care of my needs and went above and beyond what I expected. Thank you.

Tracey Roberts

Great service, Rob was always available for a call when we had questions. Told him what I wanted and he called when something came in that was perfect. I would purchase here again.

Barbara Charlton

I purchased a used vehicle from Peter Smith and Mark Hudson was my salesperson. Mark is very knowledgeable, courteous and efficient. The vehicle was ready as promised and spotless. The entire experience was very great! Thank you for making my purchase so easy!

R.O. MacPherson

Very nice dealership experience overall. Sales people are the right blend of help and time to let you brouse. Very competent service department.

Amanda Thibault

I just recently purchased a vehicle from Peter Smith, would like to say thanks to Amanda and Andrew for all of their help with my new purchase. Thanks Amanda for getting all of the financial papers organized and thanks Andrew for your help with the vehicle selection, test drive and also for taking the time to help me with setting up the new features as well.

Elliot Haatvedt

Great staff.

Eric Hayes

Awesome dealership and great people to deal with! The owner is an absolute gem.

Ken Turner

I was very disappointed with the sales staff of this dealership. Go some place else to buy a car!! I have been looking for a hybrid car to buy for some time and one of the salesmen called me to say they had two in stock and to call to set an appointment to see them. On the day I called the rep was off shift, but said I could go to the show room and any one could answer my questions and show me the cars. When I arrived I told the receptionist who I was and she called for a rep to come over. There was a group of them standing around talking. One came over, did not introduce himself asked me what I wanted, I told him I had been speaking to another rep, but wanted to see the cars and get information. He took my business card through it on his desk and told me to go outside and look at the cars, then walked away. I when outside the cars were locked so could do nothing, when i returned inside the rep was doing other things and had no interest in me. I asked the receptionist for brochures which she got and she proceeded to talk to a friend about some party she had gone to. So I left and when next door to the Hyundai dealer where they answered my questions and did a superb sales job on me.!!

Peyton G

I can't say enough good things about them. Everyone that works there is so nice, from the service advisers, to the mechanics, cashiers, and even the courtesy drivers! I purchased my car from a shady dealership and have had nothing but problems, they always help me out, even without an appointment! I would definitely recommend going here :)

Randy Warren

Great dealership, prompt friendly service

Tina McHale

Best experience I've had purchasing a vehicle. Rob & Brady were fantastic to work with and just so laid back. No pressure, just genuinely great people looking to help. I would absolutely recommend you visit Peter Smith GM when looking for your next vehicle the customer service is like no other, from start to finish the process was smooth. Thank you again Rob, Brady and the rest of the team for making my latest vehicle purchasing experience so great.

Joe Clancy

Top notch sales and service

Amy Thompson

I had a wonderful visit at Peter Smith . Geoff is service is OUTSTANDING , with the Knowledge he knows on cars . Thank you Keep it up, I will continue to bring my car there for service

Niraj Soni

They are really good people. A guy named Brady is really awesome. He helped me out all the way through to get me Mercedes-Benz A220. Really Happy being their Customer. Totally recommend this place if you are thinking to get your next vehicle !!

Lori Josephson

Great experience overall! Scott and Matt from sales were super helpful at coming to a financial agreement that worked for me. They were patient and accommodating to what I was looking for, getting me a brand new vehicle at great pricing. Amanda from the financial team was also very helpful and facilitated that part of the process. From the minute I walked in the doors, the whole team was very pleasant to deal with. I am very happy with my experience at Peter Smith and I would definitely recommend these people to a friend!

N Craig

I was helping a friend purchase a truck. These guys went above and beyond to make his experience far beyond what I would have imagined. Ken is an awesome guy, I believe he is the service manager. Your after sales experience will no doubt be a good one with him at the helm.

Mackenzie Denington

Great service and friendly staff!

Randy Losier

They were very busy. Wasn't able to get in. They did reccomend another shop.

Darlynne Gehring

Amazing personal service! Very attentive to detail & delivered what I asked for. Can’t do any better than that. Highly appreciated; highly recommended!

Zack Benedict

The service writer Geoff pocknell was very helpful and got me scheduled in fast and no hassles would recommend.

Marcel Levean

I have been a long standing customer at Peter Smith. The sales team and professionalism show to me and other members of my family has been excellent. Most recently, Mark Hudson has been remarkable for us. Within the past year, two full size Chevrolet Silverado's have been purchased from Peter Smith. Currently he and I are working on another possible deal. The customer service , attention to detail and meeting our vehicle demands by Mr. Hudson was incredible. Mark is a wonderful salesman and goes above and beyond to help his clients be happy with their purchase. Mark will be my go to guy at Peter Smith for many years to come! Thank you for everything you do and have done in getting us to buy the right vehicle!

Wendy Chrysler

Mark was amazing to deal with. He found me exactly what I wanted, at the right price and had me in my new wheels in no time!

Josh Mallory

We are very disappointed with this dealership. Bought a new Traverse in 2020 went to trade it in a year later, told them we were serious about buying and that the trade in price was low.... was told they would call me the next day since super Steve was gone for the day, over 2 weeks later I heard back.... all I can say is $6500 more on my trade in and a smooth hassle free sale. We love our 2021 Yukon Denali from Quantrills of Port Hope.

Fred Bebee

Great service. Explain everything to you.Excellent service Team

Adam Calberry

I thought my experience was good but they took advantage of a guy that has made every dime I have ever made and wanted a new truck then just took it to me don’t trust anyone at that dealership. If o get a meeting with them which they won’t respond I will review differently but not a spot to trust

Karen Beck

We recently purchased a 2021 Buick Envision from Peter Smith. What a great experience! Cheryl & Rob were excellent - they were very professional, courteous and helpful. We highly recommend Peter Smith if you are looking for a new vehicle. Thanks Cheryl & Rob for a relaxing and enjoyable experience. P.S. Golden Retriever Ruby says thanks to Cheryl for suggesting the Envision - amazing Air Con in the back keeps her cool & comfortable, lots of room on the back seat for toys and blankets.

Connor Jones

Awesome service been going here for years.

Dawn Smith

Great Place! Sales experience was awesome!! Took delivery of my 2018 GMC Terrain and couldn't be happier with the knowledge and helpfulness throughout the process.... Thank you Peter Smith GM

Barb Gale

My salesperson, Jason Scerri was very approachable, willing and patient in answering all my questions, and extremely knowledgeable regarding the sales process and the vehicle I purchased. He was most accommodating in meeting my schedule and ensuring that I was satisfied. Jason was not pushy or pressuring me into buying. I further appreciated his explaining the option of the convenience sale of my car in lieu of a trade in, and as a result I received more money for my old car. I am more than happy and confident to recommend Jason Scerri to other potential customers of Peter Smith GM. Barb Gale

Reggie Bell

Our sales rep Mike Knuude helped me find the right truck and the process was smooth and easy,great place to buy !

Dillon Woodcock

Service department is great. Very quick getting my car in and out

John Kent

Very good to get you in on time. Courtesy is A+ at Peter Smith's. Great dealership to take your vehicle to.

John Maracle

Went in confused as to what truck to buy Mike took the time to show me what was available and discussed the best fit. I couldn’t believe that they had the perfect truck for me. Not an easy task as I have been looking for months. Mike Knuude and Amanda Andrus made my purchase very easy and an enjoyable experience. I have recommended Peter Smith’s to friends and family as I have full confidence in their customer service . Thank you again

Dan Serson

great service department

Marc Oliver

Helpfull & friendly

Allan Houston

the service manager..Greg jones went above and beyond to help me out....GREAT service department!!!

Brian Hickey

Amazing service! , Amazing people!

Richard Davidson

Inquired about purchasing 2 new 2019 Chevy sparks from their website never got a reply back ...so i went and bought 2 at Riverside gm in Brockville

Bob Hynes

Very fast and friendly

Colton Sills

I went in to buy a car, immediately was greeted as if I was not a serious customer. Even after passing the credit check I was still spoken to as someone who could not afford a new vehicle. Was denied a test drive due to ‘liability’ reasons which I have never been refused a test drive before. When I insisted on a car I wanted I was told to maybe look at a cheaper option. I would not buy a vehicle here and would not suggest anyone to attempt to.

James Robichaud

Last fall, I had a check engine light and went to the service department to have it looked at. I was told by Greg that it was a glitch and not to worry about it. On my way back to Trenton... the check engine light came back on. So I went to McCurdy Chevrolet. They told me that the oil pump wasn't working anymore and that I was lucky that I came in right away. They fixed the problem that could have cost me a lot more. I will not bringing back my Cadillac to Peter Smith even for a n oil change.

Trevor Hopkins

Thanks for the service Ken

Nicole Gehring

Great welcoming staff that helped me with a replacement key for my GMC. I was in and out!

Steven Shum

I got my first car here! Unforgettable experience with knowledgeable and client friendly staff.

Eric H

I’ve bought multiple vehicles from Mark Hudson and he always finds me the best deals!!

Bob Childs

I have bought several cars from Peter and I have been very pleased with each of them. When I have needed service, or tires, I have found the service department to be friendly, and efficient. This is a dealership that cares about its customers and stands behind its products.

Rob B

Excellent service and people.

Rob jeremy

Got a 2019 Silverado last week, service was extremely accommodating

Paula Lane

I brought my Cadillac in for service because my tire pressure was low. I thought it might be the sensor. As I wait to find out the problem, the service person tells me the mechanic said there is a nail in the tire to close to the wall. They can’t fix it. I would have to purchase two new tires as the car is front wheel drive. The tires would cost about $360.00 each, they would have to order them if I were to get the work done. I decided to wait told them I needed to think about it. I will check somewhere closer to home. I ended up bringing my car to a tire shop in my town. I asked them to look at it, told him there was a nail in the tire. I was told from dealer I need two new tires they couldn’t fix it. He looked at the car told me. You don’t need two new tires at all, the nail is in the tread of the tire. I can fix it. The cost is less then $50.00 When you bring the vehicle in they are pleasant the service people are nice. They were just passing on the message from the mechanic. I will never bring my car back to this dealership . I thought it was important to write this review so others are aware. Because of the experience I had, I am disappointed and angry that I could have been taken advantage of. I have no trust in this dealership It’s disgraceful. I will be going to another Cadillac dealership in the future. Just be cautious when taking your car for service.

Perry Holland

Almost 2 hours waiting for oil change

Rod Burley

I'm the general manager of an industrial maintenance company outside of Toronto. We had one of our older trucks break down near Belleville so we brought it to this dealership to have it checked. The estimate.... $12k, with all sorts of problems "found", faulty transmission, etc. So we had it towed to our regular mechanic... $440 to fix everything. What a bunch of shysters. AVOID THIS PLACE FOR SERVICE. Just shocking this nonsense.

Shawn Lavender

Good service

P Hudson

Mark was extremely helpful when I recently purchased my 2021 GMC Terrain. I highly recommend Mark and the Peter Smith team.

Colleen Gooding

Very friendly service.

jennifer woodcock

I’ve always had great service at Peter smith!! On time, friendly, affordable and with a smile:)

tony haines

Overall, I was very pleased with my buying experience at Peter Smith Chevrolet. The customer service was excellent—they were very knowledgeable and patient in the process of customizing my order. They responded to my e-mails promptly and also took the care to update me about the status of my car’s production and arrival at the dealership. The car was actually ready earlier than expected, which was a welcome surprise. Picking up the car was a seamless process and it was meticulously detailed. I definitely recommend Scott Melville my sales consultant and Peter Smith Chevrolet Buick Cadillac GMC for your next vehicle purchase.

C03

I went here last week and was ready to buy the red Silverado that was on site. I stood out there for 20 mins or longer and no one even bothered to come see me. Oh well, I like my jeep from Ralph Neale's a lot better anyways. Best part is 2 of my friends bought new at Belleville dodge the next day after hearing how great the competition is.

Hookinside

Went to look at a Cadillac SRX, salesperson was nice, pleasant individual. When it came time to negotiate, he presented our offer to the sales manager Greg Jones. We were close to agreeing on a final price, when Greg came in and said he meant "north of what his previous lower offer was". Should have left at that point. Had one rear hub replaced already for electronic stabilizer. One day my wife locked the car, went into the store, came out an all the power windows were down. Will never buy another vehicle from there.

Garry Blower

Great

hick54er

Called in to schedule first service for my new truck. Say in a perpetual cycle of bank back to the reception because no-one in service could be bothered to answer the phone. After a few times of this, I got reception yet again who told me “hopefully” someone would answer this time. When I tried to respond, the employee “Diane” simply yelled over me. When told that she should proceed, whatever I had to say was obviously less important, “Diane” laughed at me. Then Diane told me that they were understaffed. When I responded, again respectfully, that her staffing was not my problem and that I ensured adequate staffing at my workplace, Diane yelled over me and stated “I don’t have to listen to this” and slammed the phone down. I have a truck that needs first service, and it appears Smith isn’t prepared to do the service that’s “Free”. Sigh. Maybe GM will buy it back and I can get a dodge, ford, Nissan, Toyota. I’m told you can get them serviced

Shauna Lee Closs

What a wonderful experience! I drove an hour and a half to buy my cadillac XT4 and Rob S. made my transaction effortless. He answered every question I had and is still answering them lol. Absolutely no pressure and gave me a good price on my trade in. Thank you for getting me into my dream ride!

Danielle holmquist-whitney

Amazing service!

Scott Currie

Great service but still expensive.

Emily Hearns

Ken provided excellent service!

B Campbell

Visited this dealer for the first the the other week for a simple oil change. I was able to get an appointment that was convenient for me and I didnt have to wait a week to get it. Service staff were incredibly friendly and the waiting area is comfortable.

John Davis

PLEASE avoid this dealership at all cost KEN MONTGOMERY Refuses to do warranty work They told me my vehicle needed 3000 worth of work and even though it has 20,000 km its not covered ?? I refused to have them fix it and took it to a local mechanic The local Mechanic called me the next day to my Surprise they told me my vehicle would only be 380 plus tax ???? That is a long way from 3000 PETER SMITH GMC I really hope the family gets involved in this business and makes it the place it once was ( A great family ran Business!!!! ) it seems like KEN is ruining what Peter worked so hard to achieve

Sara Quigley

Long wait but totally expected, it is winter tire season! All in all experience was good

Heather Quickert

I'm glad they had coffee out for the guests. Mike was kind and friendly. Glad we were able to test drive several cars. Very patient.

Del Reid

I have bought many Trucks off this dealership over the years well let me tell you unless they completely change the way they are treating people I will be taking my Business elsewhere

Nathan Slik

Went to look at a new car and was greeted by friendly and knowledgeable staff which is honestly rare in the auto business. If you want a good vehicle from trusted individuals that actually know about the vehicle you are interested in there’s no one better than Peter Smith GM

Bradley Brummell

Great people to work with, hell finding a vehicle but got the one I wanted.

Doulton Burnett

Mark and Amanda were both amazing to deal with all questions were answered with the utmost knowledge. Everything from viewing the vehicle, test driving and purchasing went problem free! I highly recommend the PeterSmith team to anyone in the market for a new or used vehicle!

Penny Semlitch

We purchased our first Cadillac from here last summer and love it. Our salesman Mark Hudson made the transaction easy, went over everything with us and delivered it when it was promised. Great experience!! Will definitely purchase from him again.

Wendy Van Horne

Very good customer service. Friendly.

Guy L

(Translated) Nice place (Original) Belle place

Ellaine Richard

Always great service

James Bridge

This is the only place I will service my vehicles as they are very focused on providing an excellent customer experience. Service Manager there has to be the best anywhere!! Very helpful, up front and honest!!

Tracey Mcconnell

Rob was great to deal with

Carter Davies

Have been taking my vehicle here for years and have never once had a bad experience, always over deliver. Everyone in the service department is amazing and very thorough with the safety of my vehicle. Love the dealership so much we even decided to purchase a new SUV, special thanks to Scott Melville for taking care of us once again.

Al Gagne

Purchased my vehicle here. Sales and service people are great to deal with.

Michael Sanderson

Very disappointed in the PDI in which you automatically pay for in the price . Way too many things missed on our brand new Traverse

Nadine Burriss

Always amazing. Bought a car in 2011, sales rep. Mike Knude still remembered me. So we bought another vehicle from him. Great overall experience

Erin Truesdell

Friendly, helpful and professional staff. Very happy with my vehicle purchase - thank you!

Ron weskett

Good guys. Friendly place

Kim Reddom

My husband and I had originally set out to try and find a new vehicle for myself in Kingston but thought we’d check locally before we headed that way. We had been watching locally for a month or two prior. When we pulled up on the lot noticed some new inventory. After a few minutes sales rep Mark Hudson came out to see if we needed some assistance. He was very helpful and friendly and was also extremely knowledgeable on all the technological aspects of the vehicle we ended up choosing as it had all the bells and whistles. He literally went through all the computerized aspects with me as my old vehicle was older and did not have any of those features. I’d have to say what impressed me the most is we were looking at 2 vehicles and the one was quite a bit more expensive than what we chose and he still felt the less expensive one would actually suit my needs better. I appreciated his honesty. Once home I had difficulties getting my Satellite radio set up and he walked me through that as well. I am very happy with my purchase and the friendly service I received and glad to have been able to support local business.

Butterkrumb

Friendly staff, service was fairly fast too.

Marie Kegyes

Appointment was super fast

Tom Piatek

Good experience and fast service will definitely keep doing business with the dealership

Katie Dafoe

Great customer service! Very helpful and understanding.

Sebastian Alblas

Everyone was very helpful and knew a lot about their vehicles, overall just a great experience

jose paulo sardinha

We just traded in our car and the service was so amazing and smooth Rob and Cheryl are the most remarkable people to work with they went above and beyond and that means that we will always go back and recommend Peter Smith dealership IN BELLVILLE Thank you so much ROB and CHERYL .

Joe Jacobs

I am a proud owner of a great Chevy truck. I never owned GM product but I am now a total convert to the brand. The truck is just awesome! What made it even better has a lot to do with the amazing service, added cover they installed and delivery. A special shout out to the expertise I received from Cole Allinger and the team.

Janise Conrad

Service was very helpful and was on our way in no time.

steve C

went to purchase a new vehicle and every step was perfect. polite & courteous people who are willing to go out of their way to help. all staff very friendly and nice. would recommend visiting peter smith gm to all my friends and family. if you cant buy your new car here you are not trying!! all the best and thanks to peter smith gm and all the staff!! John

Don McColl

Parts department is always great to deal with.

Rob C

Bought our vehicle there a while back. Recently had transmission problems (would not move). Called on 14 Nov was told they could see it 29 Nov. Offered no other solutions. They can't seem to hire a few unskilled workers to change all the snow tire appointments they have. I guess when you buy chev and it goes down in mid Nov don't expect to get it fixed for 2 weeks. Their past repairs have been sloppy too including not mounting interior mouldings properly. Will also never forget my first and last oil change there, waited almost an hour only to have the tech come in and tell me I needed new brakes (like they always do). I said to wait on it, then asked if they were done with the oil, hadn't even started! Oh, and you never get charged less than full price either, like to $2.50 enviro fee for throwing out a window latch that fits in the palm of your hand. Nickel and dime to death.

Tanner Boyle

Bought a 2021 Chevy Trail Boss from Peter Smith's. Worked with both Mark Hudson and Tawni Rowe to get the deal done. Great service and both were very friendly and accommodating. The truck came in quicker than expected and I couldn't be happier with it.

Jon Bridges

Always love dealing with Peter Smith great staff and very friendly :)

Breanna Doherty

Mark Hudson helped me with the purchase of my first brand new car! We love our new Acadia and had a great experience dealing with Mark.

Julie Gosselin

Awesome customer service. Highly recommend buying your next vehicle here.

Rebecca Courneyea

I was in a for service once and the staff were great! Personable and knowledgeable.

Samantha Vaughan

We purchased a new-to-us vehicle a few weeks ago from Mark Hudson. He was very friendly, helpful, and honest. We are very happy with the whole experience and cannot recommend Mark enough to others looking for a new or used vehicle.

Mark Chapman

Recently purchased a new Yukon at Peter Smith GM in Belleville. Well handled and easily completed first by talking to Tawni on the phone about what I was looking for and her setting me up with salesman Mike Knuude. Mike did a great job finding me the vehicle I was looking for at the right price. Amanda made all the financing easy and delivery was quickly handled. I would recommend this gang at Peter Smith GM if you're looking for a new vehicle....Thanks!

Paul Mccormack

Great service and great people

Dylan Anderson

I ordered a 2022 camaro SS from mark hudson and the service was awesome I couldn’t have asked for any better . They kept me informed on everything I needed to know and my experience was great

Shawn Cassibo

Great place to by a car

Korrina Reid

There is a reason they say Peter Smith is the people you'll love dealing with! They were absolutely amazing. I needed an appraisal done on my old vehicle for insurance purposes, brought my vehicle in they did the appraisal no questions asked, and they did it for free! Went back the next day and Scott had us in our new 2022 GMC Terrian driving home. We are thrilled with our vehicle and the experience we had with the folks at Peter Smith!! Thanks guys!

Loretta Brooks

Just purchased a 2021 GMC Denali. Mark Hudson was the salesperson that helped me with my purchase. Very friendly and helpful. I highly recommend this dealership.

earl robinson

If you are buying a new car or truck please take a moment and talk to Heath in the sales department. He is the best sales person in the building. He sold my step father a new truck and he looked for months to find the right deal. By far the best sales experience yet. He has loved his truck and pleased with Peter Smith and staff

Deb Rowcliffe

My husband Rob Smith has been looking for an Escalade forever (at least it seems that long)!! He recently expanded his on line search from 250 km to 500 km. He was rewarded with a great 2015 Escalade offered for resale and a great dealer experience. Mark Hudson was most helpful and answered all Rob's questions and concerns expertly and quickly! We jumped in the car and drove to Belleville from Windsor to meet Mark and buy this beautiful Escalade. Mark is the perfect example of what a salesperson should be, professional, knowledgeable and supportive. Thanks to Mark and Peter Smith GM!!

Brad Lafleur

Geoff in the service department is a great guy always willing to help and goes the extra mile to help people with their service issues

Colleen Kelly

Shout out to Mark Hudson who set me up with my new traverse. He was great to work with by finding the exact model I asked for. I really enjoyed his computer mouse too! 5 stars for Mark!

Kara Bradshaw

Always friendly staff, answer all my questions

Allison Cooper

Found myself and my partner, and our 1 year old puppy, stranded in Belleville with an awful used car I'd just bought for our move to the East Coast. The engine light had come on and... long story short, it was not worth fixing. Thankfully the team at Peter Smith had our back. Not only were they able to look at our deadbeat car within a couple hours that we pulled in, but Mark and Amanda pulled miracle after miracle to get us on our way for the next day when it became apparent that we needed a new vehicle. Mark showed us what eventually became our very own 2021 GMC Terrain, and had it prepped, plates on, full tank, ready to go at 10:30 the next morning when he picked us up from the hotel. He showed us how to work our new spaceship of a vehicle (which, there was a lot to learn!), and he worked to get us every deal possible and took care of my ratty, never to be mentioned again, old dead car. And what can I say about Amanda? She found probably the only dog friendly hotel room in the area, and made all the paper work of leasing a brand new spaceship/car easy as pie. I can't thank them and the rest of the Peter Smith crew enough, they were so kind while I was crying on and off all afternoon (ha, the stress!!!) and were so accommodating as we toted our lil dog around, providing him water and pets, keeping him calm despite the stress. Everything happens for a reason, and we are so grateful and appreciative that we had Mark and Amanda there for us in our moment of need. Two days later, whilst driving through the rains of Hurricane Ida in New Brunswick, we joked that the old car wouldn't have made it that far and were glad we had our spaceship for our first hurricane drive.

Doug Miller

Good people

Hayden Shorts

Amazing experience with Jamie, she was able to get me into a brand new truck in no time without any hassle of even going into the dealership 10/10 recommend!

john davies

It

Tim Milligan

Stopped in to book an appointment to have a minor issue corrected. They fixed it on the spot.????

Doug Scott

Friendly, informative and helpful sales staff, and atmosphere..

Ikram ul Haq

Wonderful Dealership

Ashley Reader

Always an amazing experience. Everyone is so friendly and wanting to help in anyway they can

Scott rosenblath

Ken in the shop was great! Highly recommend this place !! Awesome buying experience with Andrew Hay, as well. Give this place a look if your looking to buy a vehicle ! Love my new Chevy

Mary Burt

Had a really good experience during my visit to Peter Smith Chevrolet Buick Cadillac GMC.The Service Department was very professional and they explain to me in great detail on the problem with my car. Also the people that work in sales and finance like Scott and Cheryl are very friendly and give you a good since of trust toward the dealership.

Bobby Godin

We worked with Rob to finalize the deal for a new truck. Between Rob, the manager Jas and Cheryl for finance everything was fantastic and smooth. I am very impressed with their service and how quick and painless it was to get into the truck. Will definitely be coming back in the future!

Jordan Evans

Always a pleasure dealing with Peter Smith GM. Great team and service!

Jake DeGroot

I have had Mike Knuude help me with the vehicle selection process on a few occasions. I let him know what I am looking for and he brings it to me. Helpful all the way, very good at what he does. I thank him and the Team.

naldie47

Took car in for one problem. Couldn't be done before I left town, but thanks to these guys breaking a piece while investigating had a worse repair than I originally had. Just had another conversation with the service manager and he is not willing to do anything about this. Do not take an older car here whatever you do as you know older cars break. The only reason to give one star is the politeness of reception

Lora-Lee Davis

I purchased a new 2015 Chevy Malibu from Peter Smith. With less than 12,000 km on the vehicle it would not start periodically as the battery appeared dead. On my first service visit the battery was replaced, on the second I was told they could not find anything wrong with the car. I was stranded in Perth yesterday until GM road side assist arrived. If I can get an appointment today it will be my third service visit for this issue. It is tough getting Christmas shopping completed when your car may not start after any stop. This car also comes with the auto shut-off feature. I hope I don't get stuck at some random set of lights. More updates to follow. December 21, 2015 I called Peter Smith’s service department and talked with Ken (Service Manager). He indicated they would send a technician over right away to look at the car. After roughly 3 hours no one showed up so I boosted the car again and drove it over to the dealership. Ken apologized as he forgot to tell Corey to go over. Peter Smith now has my car and I am driving a 2016 Malibu from Enterprise car rental. Let’s see what happens next. Peter Smith's service department replaced the front (main) battery. This appears to have resolved the issue. After completing the work order they called our house to let us know the work was completed. It would have been nice if they left a message on our answering machine. The next day an email was sent to us. Unfortunately the email went into the gmail spam folder. After picking up the car I noticed a metal hooked on the wind-shield wiper blade. A closer look revealed a bungee cord hooked on the wiper blade going under to hood of the car. It was good I noticed this as we were heading out on the 401. Conclusion(s) 1. Knowledge base and basic trouble shooting of the service department needs improvement. 2. The service department technicians need to be thorough when completing work orders. Leaving a bungee cord attached to the wind-shield wiper blade was careless and potentially dangerous for the driver. 3. Communications to customers needs improvements. I would not recommend Peter Smith to others. Any further service requirements including the remainder of free oil changes will NOT be completed by Peter Smith service department.

Alec Simons

Great service, made the selection process fun and easy for us