Here we offer you the information of real people like you who know the products of Tapestry Music Ltd (School) in the territory close to White Rock (Canada).
Right now the business has a rating of 5 out of 5 and the rating has been based on 127 reviews.
You must have seen that it has an average rating is exceptional, indeed, it achieves the best average it can receive., and it is founded on a very high number of feddbacks, so we can think that the assessment is quite accurate. If people have bothered to leave their feddback when they are pleased, it works.
You know that we don't usually bother to place evaluations when these are positive and we usually do it only if we have had a problem or issue...
This School is classified in the category of Musical instrument store.
Quick emails responses and fast shipping. All round great service! Online inventory is actually accurate unlike other online stores. Thanks again guys!
Absolutely love this music store - it’s been my go-to over the years for piano music (for my kids and myself). We’ve also purchased the perfect guitar with some great advice from the knowledgeable staff who answered all our newbie questions! And we even benefited from their tuning services for our saxophone when my daughter joined the school band. It’s like a bit of music heaven for beginners and established musicians. We’re lucky to have these folks locally.
Great service and selection of instruments. The staff were helpful and knowledgeable.
Always a pleasure to visit Tapestry Music in White Rock. Michael has always been very professional and helpful in the selection of a ukulele suitable for me. He is a very talented individual who inspires one to try to do their best with the instrument they have purchased. I commonly recommend Tapestry Music to others.
Great instrument shop and service. Friendly staff, highly recommend!
Very professional and flexible. My son has autism and they welcomed him with open arms and tailored his lessons just for him. 100% recommend
Awesome selection of quality instruments, sheet music, etc. They even sell piece and parts. Broke a bridge peg on my acoustic and they sold me a replacement for a couple dollars. Good location. Helpful staff. Every time I go in to browse I leave with something new to add to my collection. Small store but packed with great gear! Definitely recommend to anyone and everyone when they are searching out a new gear purchase.
great selection of instruments & accessories - my “go to” place for chopsaver (not for me, but for the trumpet player in my life)
Took over a month to receive my order but, i understand, this was a special order from Aquila ukulele strings set for a 5 strings ukulele. Excellent communication with Tapestray. I sincerely recommend Tapestry.
Great location with really friendly and helpful staff. I love this store.
Tapestry is my go-to store for excellent products and excellent, attentive service. It’s always a pleasure to shop there. Highly recommend!
The owners and staff at Tapestry are knowledgeable and patient. I spent over a month going back and forth trying to decide on a new guitar. I was given ample time to test drive anything I wanted and Michael spent lots of time with me explaining the differences between the models but then stepping back and giving me the space and time to process my thoughts. I made the decision to purchase my new instrument here based on the experience my son and I encountered a year ago when selecting a trumpet for Grade 7 Band. They have a great program for student musicians. Tapestry is our go to music store.
Super service, excellent products!
Really quite pleasant to deal with, ordered over the phone and staff was able to help me get what I needed for my child’s band requests. Would recommend A++
I love tapestry.
Everyone is extremely kind every time I walk in, i always walk out with what I wanted to
I purchased a new John Packer, 3/4, 4-valve tuba from Tapestry Music, sight unseen. They answered all my questions quickly, through email as well as text messages, since I live in London Ontario. Free shipping (save a small charge, but only because it came from the UK first). Tuba shipping is notoriously expensive so I was pleasantly surprised by this. I received my tuba in the time they said it would take; about 3 weeks. I was nervous about shipping such a large instrument but it arrived in perfect shape and very well packed. David Sabourin, the owner, recommended a mouthpiece which is working out very well, and also found a gig bag for me to fit this particular instrument which will be arriving in September (free shipping). I've been playing for a week now and couldn't be happier with this instrument. It's solid but not cumbersome, has a great sound, and the tuning is great so far. A perfect fit for me!
I brought my guitar in for a new set of machine heads. Not only did Mike find a perfect set that means I won't need to drill extra holes in the head, he also noticed the bridge rising. Getting both of these items fixed for a good price means I can keep playing my favourite guitar for longer. Oh and I picked up a cute present for my daughter. Couldn't recommend Tapestry more!
Its ok for a music store. They are generally low on stock compared to other stores like tom lee and long and mcquade. However, they still somewhat hold up i guess. Mediocre Experience
Excellent service for my kid who wanted to try out Trombone for his school music class. I bought it for rent @ Tapestry as the price was reasonable. They have all varieties of instruments and I definitely recommend to check them out.
Bought a saxophone for my son here. Good customer service. Flexible payment schedules for band instruments.
They were knowledgeable and great to deal with!
good place! good service!
Great place with great service!
Very cozy sweet little store. The employees there are professionals and friendly. Highly recommended.
Dave and his staff are always kind, knowledgeable, accommodating and very welcoming ever time I go to Tapestry Music. Highly recommended.
Tapestry Music is a great resource when looking for a musical instrument. Knowledgeable staff who are willing to take the time to make sure that it suits your goals. They also have instructors to teach you one on one. Most lessons are through Zoom right now, but looking forward to in person sessions when it is safe. Highly recommend this location in White Rock! Check them out and support a local business.
Very good store. Very knowledgeable and great with children. Highly recommend this music store to anyone.
I wanted to purchase a ukulele for my son but know nothing about them. I contacted Tapestry Music and they were extremely helpful in a prompt and courteous manner I would definitely recommend Tapestry Music
Excellent website and customer service. Mike was very responsive and helpful. Looking forward to playing my new ukulele!
Great service! Always my fist music store to go to.
A wonderful music store. Brought my 16 year old Godin freeway in to get it looked at. Now its plays like new. I am thankful i gave them a try.
My son had a negative experience with an employee at Tapestry music regarding trade-ins and returns on guitars. The owner, Dave, contacted me personally to remedy the situation. He was professional and kind. I'm very impressed. We've been regular customers at Tapestry Music for over 17 years and I know that everyone makes mistakes sometimes - it's how you handle it that makes all the difference. This was handled with extreme integrity. We will continue to buy and rent equipment and take lessons at Tapestry Music. That personal touch can rarely be experienced at big chain stores. Thank you Dave!
What a great music store. Relaxed atmosphere with knowledgeable staff. The instrument I bought needed different strings for my setup and Tapestry did a excellent job in a timely manner. I'll definitely keep this store in mind for future purchases.
I wondered in one day ..bought guitar strings … then left ..the days went by and I realized I did not have the strings …walked in a month later and they ran to the shelf and grabbed them ..I believe this is the one you left lol ..anyways that’s worth a few stars right?
The best music store around!
Thank you Graham for doing such a great job setting up and restringing my guitar! Tapestry Music has been such a big part of my family and a real gem in the heart of our White Rock/ South Surrey community for so many years… We really value what you do and how well you do it!
Helped make a perplexing decision easy assistance and charm. Offered sound advise helping me to choose an affordable first time instrument and tuner. So pleased I shopped local and in addition have a local group info I can enjoy! Thanks Tapestry!
I had searched a number of places for a specific type of ukulele strings to no avail. I finally found what I was looking for on the Tapestry Music website and made my order. The shopping process was quick and painless. Before the day was over, my package had been prepared and sent, and they had reached out to let me know it was on the way. The next time I am in need, I will check in with Tapestry Music first.
Friendly service, great selection of music equipment.
Great service, and a really nice fretwork and setup on my Epiphone Casino.
You should go here if you want someone to talk to about musical instruments. And don’t you want to talk to someone about musical instruments? If not, I can’t help you.
Great locally owned and operated music store, definitely recommended!
I was very happy with the help that Tapestry gave me in helping me sell my Miraphone C tuba for me, and in helping my youngest daughter choose a good mini bass guitar. They handled the sale of my tuba ,after putting it through their shop to make sure that everything was in good shape for the buyer to pick up. I am also happy with the John Packer baritone that I purchased from them which they also put through their shop before I came to pick it up, so everything worked great with it .
The service was wonderful big thanks to Michael! Can’t wait to play with my new ukulele????
We are so glad to live near Tapestry Music! From lessons, instruments, repairs to music books, and more, they always help us out!
I purchased a flugelhorn with tapestry music. My experience has been good. whenever i had a question they were just a phone call away. And they were always happy to answer my questions. Thanks guys.
Choosing band instruments: we received personalized, helpful advice that helped us select the best gear for both our daughters. We also received great tips on how to handle and care for our instruments.
Great choice and customer service! Thomas is extremely knowledgeable, friendly and patient to assist me to pick my first ukulele. Great experience! Thank you!
They had great friendly service. We bought our son a used Bakun clarinet that came with a 2 year warranty. Tapestry is a great local music store.
Nice and friendly staff… Have good knowledge and are more than willing to help you with advice. Very Professional and always ready to cater your needs!!!
Contacted me when items were out of stock, and offered alternatives. Shipping came with tracking and was pretty fast. Would buy from them again!
(Translated) I bought a clarinet for a band in Elementary, and this time I bought a trumpet again when I joined a jazz band in Secondary. New and used.. Rental options are diverse, so it is good to decide according to the situation. The explanations were kind and helpful, so it was very helpful.. I had a bad experience because other musical instrument stores nearby on King George Road were so unfriendly. (Original) 엘레멘터리 때 밴드를 위해 크라리넷을 구매했었고 이번에 세컨더리에서 재즈밴드에 가입하면서 트럼펫을 또 구입했어요. 새것과 중고.. 렌탈 옵션 등이 다양해서 상황에 맞춰서 결정하기 좋아요. 설명도 친절하게 잘 해줘서 도움이 많이 되었어요.. 킹조지도로에 있는 근처 다른 악기점은 너무 불친절해서 안 좋았던 경험이 있었네요.
They have excellent customer service and great products! I order a Cordoba tenor ukulele and I was able to get the best help through phone calls and text messages. If anything is wrong they work fast to fix the problem so you can be completely satisfied with your purchase with them. They really put the customer first even it is long distance! I would highly recommend you support this Canadian business :-)
These guys and gals have so much passion and integrity for what they do. They are always helpful and attentive. You leave feeling looked after and knowing they’ll be here foe you when you come back. They also give back to the community, which is huge!
Good communication with Michael. I'm waiting the delivery truck to try my new amplifier.
Service was amazing! Very knowledgeable and helpful. I would recommend this music store to anyone.
Definitely my favourite music shop in BC. Great selection of instruments from beginner to professional and well knowledgeable staff without any pressure sales.
Helpful and nice service
Very high quality service. I found everything I needed in your store. Recomend for everybody. Yuri.
Great experience ordering my digital piano through Tapestry Music in White Rock. Extremely knowledgeable and friendly staff. I was updated throughout the ordering process of expected delivery times and the staff even helped to deliver my piano when it arrived. Highly recommend!
Great guys to deal with. Been shopping here for years. Really knowledgeable and have always helped me find exactly what I need. Even when it comes to repairs and exotic amp mods. Highly recommend!
I really appreciate all the work, quality of the instruments and effort Dave puts into his wonderful store! Always open to the new ideas and suggestions. I highly recommend Tapestry Music!!! Best music store in the area!!!!
I purchased two ukuleles from Tapestry and the team has great customer service. They really go out of their way to get the instruments to your location promptly. I wish I lived closer to both locations but they’ve served me well during the pandemic. I’m looking forward to the courier service coming to the door in a couple of days.
great musical instrament shop to meet my sons school desires...great staff
Knowledgeable and friendly staff, lots of nice ukes!
Very helpful and knowledgeable staff. I wouldn't hesistate to recommend Tapestry Music
I've dealt with Tapestry for many years, and keep coming back for the small town personal service, unlike the larger music stores. They are a full service store, with product from guitars to band instruments. Like the song, you want to go where everybody knows your name.
Knowledgeable staff, great atmosphere and great selection. There are a lot of instruments, books and accessories for if you are a beginner or a professional music player. I would definitely recommend coming here if you play music, whether professional or casual.
have stock good, price low awesome, free shipping fantastic :p
Highly recommended. I bought my first ukulele from Tapestry. Whether shopping for an instrument, accessories, or looking to learn, the staff are professional, inspiring and full of great advice. Their welcome and friendliness keeps you coming back in whether you ‘need’ anything or not. You feel like you are part of a big musical family, not just a customer. I also appreciate how they give back to the community, such as their support for the White Rock Ukulele Circle, or learning events like Brewkulele, which was a series of ukulele lessons happily located at and in partnership with Three Dogs Brewing. On my latest visit to Tapestry, I walked in with a thrift store find – a wildly decorated beat-up acoustic guitar that was missing a string and had such a high action I feared it had no musical life left in it. Rather than upsell me to a bunch of work with little to no benefit, Michael put on a new string and sold me a $12 glass slide and convinced me to try slide guitar with it in open E tuning. This opened a whole new musical door for me. I’m having SO much fun with it and this rescued guitar is once again making great music!
Everyone is friendly and knows their stuff.
This local Tapestry Music store is great for purchasing tickets to local concerts. Very friendly store with knowledgeable staff that love what they do, and true to their word, "Advice is always free!". This business represents part of a larger orginization and thanks for your White Rock location .....
Tapestry Music Exceptional Customer Care. I purchased a Ukulele from Tapestry Music White Rock BC. There were some minor issues on the item when It arrived. I communicated this to Tapestry Music sent with pictures. It didn’t take long for them to respond and advise that Tapestry Music will send a replacement and that I return the Ukulele with issues in the new shipping box that have a return address. Tapestry Music values their customer.
Great friendly, personal and attentive service as usual. Tapestry was able to locate a hard to find replacement speaker for my bass amp at a great price! A big thanks to the Tapestry team!
Great help. I was looking for an unusual piece of equipment but didn’t have a brand name. Within minutes from the chat feed I was directed to the product which they recognized from my vague description, found the item and promptly sent it off to me by mail. I had dealt with them previously to the same high degree of satisfaction!
It is really good music instrument store, I rent violin for my daughter here, it has been 2 years. Each time I came to store, the staff showed their receipts on to me, they are very professional, today I brought violin to store want to exchange the new one since my daughter’ s violin teacher said the string was too old. when I told my needs to the guy( I forget his name) he checked the violin, and agreed to change new string. It took only few minutes to finish. I was satisfied about his service. It was really professional music instrument store to recommend to my friends and others.
Helpful suggestions after really listening to my needs. Not pushy at all. Knowledgable and friendly. Good selection, good prices. I bought more than I came in for and I am happy I did.
We rented a wind instrument from Tapestry Music recently. Mike helped us as well as a very friendly and helpful lady (I didn’t catch her name). Both of them were so knowledgeable about the instrument. They were very encouraging toward my child who is starting a journey to learn a brand new instrument. They even kindly shared their personal experiences as a young student! The instrument we rented was also very clean and brand-new looking despite the fact that it’s a used one. I was worried about renting a wind instrument in this covid era but I feel confident now that Mike patiently explained to us how they clean/disinfect the instrument. There was not even a single moment of him brushing us off with our silly multiple questions or concerns, which I appreciated more than anything. I definitely recommend Tapestry music to my friends and family!
Thank you for the set-up you did on my two old electric guitars. One is a from an old a starter pack that I actually enjoy noodling on, the other a garage sale bass that I have never adjusted. They feel new now. The money spent is certainly less than buying a new guitar. I recommend to anyone with an old guitar that you think is unplayable to have it set-up by these guys.
Purchasing my new Romero Spalted Mango Tiny Tenor ukulele from Tapestry Music White Rock was such a great experience! Michael Sabourin, the VP, responded to my email inquiry promptly, and within a week, my beautiful uke arrived in Florida, in pristine condition, from Canada. Every care was taken with its shipping and packing, and Michael even put two strap buttons on the uke for me. I highly recommend Tapestry Music as an amazingly responsive, courteous, and knowledgeable music vendor. The uke itself is a dream come true...it has a unique beauty, richness, and resonance, making it perfect for strumming and fingerstyle ukulele, and in fact, the Romero ukes are the choice of Daniel Ho. An added surprise was the inclusion of a lovely Daniel Ho CD. The ukulele was designed to incorporate the richer sound of a tenor instrument with the portability of a concert-sized ukulele.
Super easy to order on line, huge choice of products and helpful reviews???? Can’t wait to receive my ukulele !
They have a deep knowledge base and go out of their way to build strong relationships with their customers.
Great service! Grant was very informative.
Very helpful, friendly, and knowledgeable staff.
I had my guitar restored from Tapestry and was 110% satisfied with the work and customer expierence. Michael was personable and knowledgeable, and the price was excellent with no surprises. I would never step foot in one of the “chain music stores” again. Tapestry is that store you have been looking for... knowledgeable, personal service, and excellent prices. I highly recommend them!!!
The online customer support were excellent, they were very responsive, knowledgeable and kept you informed from the sale to the delivery of the product. I would definitely use them again
Michael and his staff are amazing. I had a guitar that didn't sound so good. Without going into all the details, they went above and beyond any reasonable expectation of service to solve the problem. In this crazy time, they made me feel like a valued customer. I had an extended email exchange with the guitar tech, asking all kinds of questions, and he happily answered all of them in detail. It was chance that brought me in, but I'll be back. I highly recommend checking them out.
Great experience. Very friendly staff and they held the guitar I wanted for as long as I needed. 10/10 would come back
The staff were patient with my lack of technical knowledge and so helpful and kind. I can’t wait to give my daughter her dream Uke! They even strung it left handed for her.
Loved the personalized service. The guy I talked to was super friendly and helpful.
Micheal was very helpful every step of the way with purchasing my beautiful ukulele. Always phoned back or answered emails right away. Thank you for your professionalism and help. I would recommend this company to all of my friends looking for an instrument
Very nice staff kept me updated during understandably long wait. Once item arrived, shipping was immediate. Hope to do business with them soon.
Order shipped promptly.
Thanks.
Staff is friendly and service was great!
Just purchased my second guitar from Tapestry Music. Excellent friendly service. I now have a Godin, Guild and Blackstar amp from the White Rock store. Great people to deal with. Highly recommended.
Staff are the best, always helpful and genuinely friendly. Welcoming and warm environment.
Thank you for being so helpful with the rental renewal of my son’s school instrument!
Michael and the staff there are incredibly knowledgeable and friendly! Great service and quality work ????
Nice people, great service and always has what I need!
Tapestry Music staffs are very professional. They offer great services and advice on my purchase of an ukulele from them.
Ordered some rosin. It was simple and an easy process, prices are fair. I would recommend to anyone living remotely or nearby to support this business
Very helpful, very knowledgeable. Just good people.
Always a pleasure to shop at Tapestry Music! These folks have been in the music business for decades, selling and repairing instruments, working with schools and music groups, and helping everyone with their musical needs! They’re so knowledgeable, and provide awesome service!
It's difficult to buy an instrument online, but not when you're dealing with Tapestry Music! My email inquiries were answered promptly and kindly (no matter how many questions I asked...). The service was as supportive and friendly—just like being there in person. Michael took into account the music I wanted to play and the tone I wanted to achieve, then made thoughtful recommendations. I purchased a Romero Grand Tenor ukulele in mahogany. The instrument is beautiful and has more than met my expectations. What a pleasure to deal with Tapestry Music.
Incredibly great experience purchasing from Tapestry Music. They were friendly and promptly replied to all my inquires. Great communication and looking forward to my next purchase. Highly recommend!
Love my local music store ‘Tapestry Music’ in White Rock’. Always accommodating, friendly, warm and welcoming. Whatever I’ve needed they go out of their way to help me out. They do their very best to find what I’m looking for. So blest to have them at my guitar fingertips! ???? Check them out!!
Mike and his staff offer excellent customer service and after sales service be it the smallest every day item to larger purchases. Staff very knowledgeable in the product they carry and offer excellent advice unique selection of inventory unavailable in some of the big box stores.They are always willing to help musicians out!
I was looking for an Enya ukulele and this was the only place that sold it in Canada. They were very responsive to my text message, and was super helpful. After placing an order on the online store, my order was shipped promptly and it took only a few business days for the ukulele to arrive.
Very clear and honest about availability and lead times. I’m the end came through ahead of schedule
Living in Montreal and ordered a violin case as price was really competitive. Store called me to inform me that they had made arrangements with the manufacturer directly ( ‘manufacturer in Ontario) to speed up delivery process and make sure I get the case in time! Excellent service. Polite and helping staff. Will definitely buy there again!
I have been dealing with Tapestry Music for many years for my Sound Pro Solutions Business! I so love how they look after their customers no matter what! I have bought many professional items over the years and find Michael & Dave super helpful in all our needs and pricing is always competitive! They have gotten me anything I have needed and available in the music industry & never disappoint! Again they always take care of my needs and appreciate them so much! Tapestry Music is my go to company for all my musical needs 100%. Thank you Tapestry! ???? See you soon guys! ???????? Gordon Groening Sound Pro Solutions Surrey BC, Canada ????????
Great customer service. A pleasure to deal with. Thanks!
My daughter has been taking Violin lessons with Jeremy for seven years. Top notch instructors at Tapestry. Extremely professional, kind and patient. Service in the shop is always friendly and personable.
We came in with a problem with my son’s school trumpet - they swapped his trumpet with another since they didn’t have the parts to fix his original rental. We appreciated not having to drive back to white rock for the fixed trumpet! Great customer service!!! Thank you!
Although my order ran into delivery issues, Michael was extremely helpful throughout the whole process. He was very prompt and made sure that I received all the assistance I needed. I hope there's another opportunity in future to patronize their store.
My experience with Tapestry Music most definitely exceeding my expectations. Working with David made my first time buying a musical instrument a smooth and wonderful experience. He went above and beyond to make sure I had all the information required to make the right decision in purchasing my Yamaha YAS26 Alto Saxophone. They are knowledgeable, magical and take customer service to another level! Tapestry Music comes highly recommended.
I have recently been looking for an ukulele that is a step up from the more modest instruments I presently have. I've spent many hours looking on line at reviews for various for (mostly) tenor, or concert size ukes. I then searched for semi local dealers and came across Tapestry Music. They had a good selection of ukuleles in the step-up category that I was looking in. They have several of the brands I was specifically looking at, and a good selection in stock. To shorten the story, I went in to look at their inventory, I think I tested at least ten ukes, I finally ended up choosing a beautiful Romero Spalted Mango Tiny Tenor, that sounds fantastic. The staff at Tapestry were helpful and accommodating. The store had a very good selection and I would recommend them in a heartbeat.
These folks will look after you... Case closed!!
Great service. Friendly, professional and knowledgeable. Excellent selection of piano music books.
Tapestry is a fantastic shop. I’ve purchased my guitars there, they have exceptional service and very friendly. I feel fortunate that they are in my community and providing such a great service.
Very knowledgeable staff and great choice of variety new or used instruments. Had no problem exchanging trumpet to clarinet for my kid music lessons
An old school business where you are made welcome just because. Mike and Graham greet you at the front door as though you're part of the family. Unique and interesting selection of guitars; you are encouraged to sit down and try them out with no pressure on making a purchase. Highly recommend you check them out.
I ordered a ukulele on Tapestry’s website. I then added two items onto the original order. Communication with Tapestry’s friendly staff was quick, efficient and very helpful. They were very willing to check with suppliers and get answers to my questions in a very timely manner. I would most definitely order from Tapestry again!
Bought my son’s school instrument here. Flexible options from rental to purchase. Very good customer service!
I was very pleased with the courteous service.It was a website purchase,but they called shortly after to follow up. The shipment came quickly,even with a long weekend in the middle of it. I would use them again without hesitation. James Rudy
Micheal was very helpful with my order and answering questions.
We've always appreciated Tapestry's support of the White Rock Ukulele Circle, and now that we live close by we are happy to drop in whenever we need strings, picks, sheet music or One More Ukulele! Knowledgeable staff, who are kind and courteous make each visit pleasant. It's easy to give Tapestry Music a huge Thumbs Up.
Michael at Tapestry answered my emailed questions within minutes and gave great product advice. Will order from them again!
The people in the store are very professional, kind and knowledgeable. I like to go there because It is a nice and very useful experience, always I learn something new. I highly recommend!
Kind and informative music professionals.
I ordered a saxophone mouthpiece. Shipping was fast and it was well packaged. They sent me a demo by mistake instead of a new one. They were quick to make it right. I will shop here again. Thanks for the great service and after sale support.
The Gang at Tapestry Music has been Awesome! With all the Transport issues, and a Nervous Grandma shopping for Christmas! Thank You All! You have gone Above and Beyond to make Christmas Bells Ring!! Merry Christmas to you All
Tapestry Music is a family run business. Customer service is excellent and I would highly recommend their instrument repair services.
The staff at tapestry music white rock were amazing! They were very helpful genuine and polite. They helped me find the instrument I was looking for. I would highly recommend them one of the best music store experience I’ve had thank you cheers!
Thank you to the wonderful staff and excellent service. I bought a Cordoba acoustic mini bass as a birthday gift for my son who just loves it! A beautiful instrument with a splendid sound.
Very professional and friendly service to help us select the right solution in the store
Very quick response to question.Super friendly and knowlegeable. No pressure to buy. Fast shipping. Will do business again. Thanks for the great shopping experience
Fairly solid overall service, friendly staff, and very pleased with repertoire of books and accessories. Clean facility and some nice hollow body models. Would like more higher end electrics in store, and a bit more meticulous repair as I have a Stratocaster with knob-fuzz that was only have fixed.
Took a couple of bass guitars for some minor work into the store ,late on a Saturday afternoon. It was a long weekend I should point out. Couldnt believe it ,Tuesday morning got a call. Your basses are ready! Thanks to Michael for his service and Kevin for his great work. Fast , good quality work at a fair price !
If you need an instrument fixed, don't even consider getting it done anywhere other than here. Kind, super quick service. I needed a screw drilled out of my Alto Sax and it was done in a heartbeat, for no charge because they had an extra screw for my model laying around. Although I can't guarantee that your order will also be free based on my lucky circumstances, everything else still applies. 11/10, I will always get my repairs done here even though I live a half hour drive away.
Great shop. Staff are knowledgeable and very friendly. I try and stop by every time I am in the area. I would highly recommend.
My experience was awesome. I was looking for a classical guitar (Cordoba C12) which they happened to have both Cedar and Spruce Top in store at Whiterock. I ended up purchasing Spruce with a monthly payment plan. It is a great choice and flexibility to fit with your monthly income and still have a great guitar in your hands right away. Service was quick and the guys were helpful and awesome. Thank you guys.
Great service. Went out of their way to help me reskin my snare.
Excellent, friendly and knowledgeable staff.
These guys are great.Helpful and knowledgeable
Very happy with my purchase. Michael at Whiterock Tapestry music was very helpful in deciding which instrument to purchase, explaining the features of each ukulele I asked about. They have a great selection.
Had taken in an alto sax back in December and our repair technician was Drew in Whiterock. He is very professional, friendly and was extremely knowledgeable. He was quick to assess and repair the alto sax. We have gone there several times for other problems and consistently we receive the same service. We live in Richmond and I could easily take it into a repair shop close to our home but I don't as I know that the drive there is worth my time and effort. I highly recommend Tapestry in Whiterock. Thank you Drew!!
Found the book for my son's saxophone lessons in no time. Well-stocked collection for music books, if not even better than Indigo's. Should be a go-to place for music-related materials.
If you want the experience of “real customer service “ this is the place. Friendly and knowledgeable staff to assist you. This “one off “is a gem. Make it your music store too. With free street parking on Johnston Rd White Rock BC
I live in Ontario and order all my hard to find ukulele strings from Tapestry. I do priority shipping and get my order within 36 Hours. Excellent service and advice!
Great store! Dave and the team always give prompt, personalized service and they are experts in their field. I would definitely recommend them!
Very friendly and knowledgeable. Had some great affordable choices across the board.
Fantastic experience from ordering to shipping. Very caring people. Thank you ????
Fabulous place with great professional staff. Between my husband and I we have bought a guitar and several ukuleles.
Glad to have discovered this music store on line. I am unable to get the uke strings I like here in my home town in NB, but got just what I needed across the country at Tapestry in BC. Now I’m a happy strummer!! Thanks!
Great service. Knowledgeable, friendly and very helpful.
As a working musician I have shopped at Tapestry Music since they opened 25 years ago. The staff are knowledgeable and helpful. They have a great understanding of all instruments and all genres of music. The stores have a vast inventory but they are happy to bring in most any item upon request. I bought my most recent trumpet from Tapestry and was pleased that they brought in a couple horns for me to “audition”. Tapestry has a great reputation for private lessons & I have referred students to them. I’ve taken my horns to their repair shop. Many of my peers are school teachers who I know happy with the services Tapestry Music Provides. Tapestry Music is GREAT!
Nice people and very knowledgeable. When they didn’t have what we needed they also helped us find it. Above and beyond the call. They would get a high recommendation from me and my wife.
I just ordered a portable music stand from Tapestry Music in White Rock, B.C. The service from Michael and the team is personable and excellent. Just so you know I had checked prices out on Amazon and Tapestry prices better. I like to support small businesses and local ones. As I live in an area where I have to order on line for some things Tapestry wins out for me. They also have a really good selection of Worth Ukulele strings.
Friendly guys . Keeping it local .
Great product availability and easy maneuvering through the website through to checkout. I can’t say enough great things about Tapestry Music Ltd. Provides all your music needs from beginners and upward.
Not much to say, really. The transaction went as smooth as silk. I'll definitely shop here again.
We are purchasing ukuleles for our kids school music program and Tapestry has been very helpful with the process. I trust their advice when it comes to instruments.
Personable, knowledgable and informed staff. Great variety and good prices.
Awesome service!
Great service. Excellent service and prices.
Great communication right from the off let me know as things went along Very knowledgeable and honest Will definitely been returning Thank you tapestry music for a great service
Great friendly professional people to work with. Repaired 2 guitars at a reasonable price that I thought were beyond saving.
I ordered online a ohana concert pineapple ukulele, after a week i got in contact with a vendor to see if they had shipped it yet and it was not. He then found out that was discontinued and offer me to cancel the purchase, but then 5 minutes later he texted me to say that he contacted ohana directly and the were able to get me one of the last 6 in inventory! I got my uke 2 days ago and it arrive in perfect condition. I am really happy with the ukulele and great costumer service from tapestry music
I can not express enough about how good the service is at Tapestry Music. A quick question on their Facebook messenger was not only rapidly answered. They even followed up and called me back about any other questions I may have. Also when in the shop they are very helpful and informative.
Great customer service, fair prices, and friendly folks.
Friendly & Helpful staff. Knowledgeable. Excellent Service.
Beautiful little store, very friendly people and I love my new Ukelele.
The guys at tapestry know their stuff. Always super helpful and accommodating. And great prices too.
Once again tapestry music came through with great communication and excellent service. Even with delays outside of their control I’m very happy with the service I received.
Had a pleasant experience. The sales person was very knowledgeable, presented the right amount of information and was friendly. They have different options new, pre-owned and rental. I have bought them before and would buy from them again.
Always very helpful and friendly, our Music go to place.
Wonderful experience ordering my daughters band equipment! Super easy and simple as they accommodate bringing it to the school and everything !
This company has been an absolute delight to do business with. When making a larger purchase that they have to order from the maker they keep you informed via text or phone call and make you feel so confident about your purchase. I’m am thoroughly impressed.
Took a chance on buying a used $2M acoustic guitar from Tapestry based solely on their description, which indicated the guitar was only 3 months used and in mint condition. The guitar was shipped across the country in a timely manner and well packed in its case, with humidipaks included. Very happy with the guitar and the purchase experience.
Love this place
Fantastic knowledgeable staff, great products everything a music lover and or a musician would want or need.
The customer service at this store is excellent, much more friendly than some other well known chains. The selection of quality instruments is very good! The people are very nice, non threatening, and able to work with you to help you get what you are looking for. Thanks!
Customer service was great! Professional and friendly. Highly recommend.
They are the best. So helpful and knowledgeable. No pressure either. I totally recommend them.
Wonderful guitar, fantastic store. They helped me to fine tune the distance between chords and neck which makes the guitar pretty easy to play. Everything was just perfect there.
Great all around, had questions about delivery, fast concise answers, product arrived as advertised. Would highly recommend.
Excellent customer service!! Recently purchased an Art & Lutherie acoustic guitar and couldn't be happier with the condition and price! Super fast shipping too. Thanks Tapestry Music!
Love Tapestry Music! The customer service is fantastic! They are very patient, knowledgeable andvwant the best for their customers! The Guitar lessons are excellent and fun! I am learning so much and can't seem to put my guitar down anymore. Thank you (B.W)!!!!
Great customer service with great product !
Thank you Tapestry Music!!! You have been there for me as long as I have resided in our beautiful city of White Rock, ....and that's a long time. Hopefully you will be there long after I'm gone...A tribute to a well-run Small Business...So close to home and such a pleasure to be able to get what I need, or even just to drop in say 'Hello' and enjoy the homey, mellow atmosphere and pick up a guitar for a few minutes or try a different amp. Thank You Tapestry...Continued Success and Longevity!
The store is great! Ordered online, they were very quick to respond, and provided great service. Would not hesitate to use their service again.
Great instruments and great customer service. They helped me pick a great guitar and I learned something new!
The staff at Tapestry are extremely knowledgeable, helpful, and dedicated to helping musicians find the right instrument! Support local business…skip Amazon and walk into Tapestry!!
Great customer service. Instrument, stand, etc. all arrived exactly as described.
Great customer service! Needed to change my son’s school instrument and they provided such quick, friendly and efficient service! Highly recommend!
I am a very beginning guitar player and wandered in to the Tapestry shop looking for some guidance. I was greeted by Graham and immediately felt comfortable and welcome. Being a lady of certain age, that meant a great deal. Graham took the time to answer all of my queries even playing each guitar repeatedly so I could hear the different tones in each one. I was never pressured to purchase anything during my visit and that was a big part of the high level customer service I received. Graham was very knowledgeable clearly demonstrating his ability in a concise and friendly manner. His service was exemplary and I bought my first guitar with confidence and at a great price! Graham even found a guitar box so I could carry it safely home and threw in several picks with a tutorial on each one...value added! I highly recommend Tapestry Music as your regular go to music shop. Very inviting and highly educational without high sales pressure. Bravo Graham!!
Excellent service and very helpful staff. They are well stocked and good hands on opportunities. I am certain pleased with my experience!
I was about to give up on guitar after having 'downsized' to ukulele roughly nine years ago. I figured I'd simply lost my hand strength especially for Barre chords. It's been both painful to play, and to listen to the squeaky, strained sounds I was producing. But before giving up completely, I took my very fine Taylor guitar I 'won' at an auction a year and a half ago to Tapestry Music in White Rock to see if they could do something. And I have to say, the result is beyond my expectation! I am astounded at the difference. It plays like butter and I am thrilled! Now I have uke AND guitar to get me through this pandemic. Many thanks to Michael and the fine folk at Tapestry.
Dominique was quick to respond to my inquiry about an Orff repair. She was able to quickly identify the servicing the instrument needed and I had it returned to me within 48hrs. Very impressed with Tapestry’s high quality of professionalism in all things music
Had a great experience in the store yesterday - Graham helped us pick out a nice (new to us) guitar and accessories. He was kind and patient even though we know nothing about guitars. He played a bunch of different models for us so we could hear the differences, then dashed around finding us all the bits and pieces we needed (picks, music books etc). Initially we were going to order online but the guitar we wanted wouldn't have been available til August - luckily they had a similar used one available. It was a great deal and our fingers are already sore from practicing!
The staff here are always willing to find a product, answer multiple questions and offer their advice. A great support to me as a musician and music teacher, as well as a performance network in our community!
Amazing service! I requested a special order of method books.on Wednesday. Tapestry ordered them from Hal Leonard in the US on Wednesday and they were in the White Rock store on Friday. Had I ordered direct or from a US supplier I would have been waiting weeks and would have paid more with exchange, customs and shipping.
Excellent service, fast delivery. Guitar arrived in just a few days. Thanks!
We've been coming back for our kids' band needs. Dave been helping us with all our questions and needs + giving us the best deal in town. Thanks
The folks at tapestry were really easy to deal with and up front about what was going on. I didn’t end up getting what I wanted through them because of a supply shortage but this was communicated early so I wasn’t left wondering what was going on. Would happily deal with them again
I love this music store! The people are so friendly and helpful!