Reviews of AMA - Alberta Motor Association (School)

Key55

Had to stand in line for almost an hour. Where are their employees?

Vanessa Price

Great service!

Muhammad Zubair

We got a great service from Valerie she is very professional and knowledgeable.

Rick Haglund

Excellent service and courteous people!

Kenneth Andres

Had my license and registration renewed here. The whole process probably took less than 20 minutes.

Susan Lester

We where able to pickup our 2020 Parks Pass - Thanjs to Cathy Delaney!

Alex landsman

not even a star. I try to call about information around 1:10 pm I keep getting the old connection sound no one answers. you guys are open a lot longer than 1. appreciated. Specially when I need information on something crucial

Aaron Aultman

Talk to a computer for 5 hours excellent fe'n BS

Krystal Z

Not transgender friendly business. We decided to get a membership and try here as we heard it was quiet for learners liscence test. This was true. Our issue was they refused to issue my son his learners permit. They are not a transgender friendly business. We had all the paperwork to have gender x placed on the learners permit. They refused as that did not match the birth certificate. We went to A-1 and they issued it. We had all paperwork signed as per the Alberta government. Then we used the winter tire service in our home. The person had no tools to tighten properly and was not trained. So dissatisfied.n

Vintage Arcade

their road side assistance program is very affordable and worth it, but I went in for an truck insurance qoute and they wanted way more than prairie villa insurance,like way more

Hsin Yu Chen

Disappointed. Registered me as an AMA member and enrolled in the driving lesson to freshen up as I only move to Canada this year. There’s no message on the website or email to mention that the in-car lessons need to wait until October which is 4 months later! They would only inform this until I paid thousand dollars for it. Requested a refund because I can’t wait for another 4.5 months for the in-car training and the AMA customer service officer said they have to deduct $52 for the administrative fee. That’s unreasonable as well. I’m very disappointed

Salty Hunter

I have been with AMA for almost 20 years and in the last four I have seen my house insurance raise to double what I signed on for (received the letter yesterday stating the increase). I have been disappointed by the actual level of service this company doesn't provide. A few years ago I went in and tried to put sitting insurance on a truck that didn't hit the road for almost 2 years before selling it and I was told that they didn't believe me, that it would be sitting even thought I was and still am driving a company pickup truck. I wouldn't recommend them to anyone! I will be cancelling my house coverage with them this month.

Brian Schalkx

Cheapest content insurer in GP so far. Auto insurance sky high now. Sonnet way cheaper and no yearly dues. The yearly dues don't equate to much at alberta motor assoc.

Glynnis Mutch

The least helpful AMA I’ve ever been to. I had my license stolen right before I had to drive home to Calgary and the woman I spoke to at this location wouldn’t even try to help me solve the problem. I didn’t have my passport or birth certificate on hand and she refused to attempt to verify my identity using any other methods. The only suggestion I was given was to file a police report and wait, which I couldn’t do because I needed to drive home. I would recommend going literally anywhere else in Grande Prairie for your registry services.

Kevin Stanley

Friendly and professional staff. Minimal wait time

Jessica Hoflick

I went in with the intention of getting a membership and help to switch my vehicle and liscence from out of province. The woman was rude and short with me sending me away with a confusing list of tasks that none of the other insurance companies required of me. She also failed to mention I would need a form that I could have picked up while I was there despite my having asked her to reiterate the steps I needed to follow.

Herb Comber

Always treated professionally, claims are settled quickly and they affordable.

Mark Neudorf

Got a membership in June, never used CAA or AMA before but found the service at grande prairie to very helpful. Fast forward 4 months and home insurance is coming up. Called and over the phone got customer service like you used too. Helpful polite, Ana very painless experience. Best of all took less then 15 minute

Shayleen Clausen

Alberta train your employees better. Make it so registries and insurance will have at least the slightest clue about each other so that people don’t have to spend whole days inside trying to make something road legal. This whole “i don’t know how registries works/that’s something you have to ask insurance” line is very frustrating when your having to go back and forth through both companies. It takes all day, every time...

Donald Bomers

Great service

Thomas Micheal

v LOL

Randy Comeau

How do these guys survive, their quote was WAY higher than EVERYONE else i got quotes from.

Clyde Gill

Fast and furious

Moe tominuk

Requires more staff for licensing section too many people walking around and going for breaks when people lined up to outside

anne silvius

went to their office last thursday around 2 pm. closed

Peter Giesbrecht

Customer service leaves a lot to be desired

Barry Meng

Quick and easy to use. Friendly staff.

Anne MacLean

I am not impressed with your roadside assistance! I needed my truck towed as it was impeding traffic and I had coverage through you guys and you never came so the city took it in their own hands and impounded it

Mark Neilson

They don't follow there own hours of service also when you call to see why they are not open it's a run around with a automated person. Use others in town is my recommendation.

Christy Schroeder

Literal trash company. Waited an hour for a truck to unlock my car in this heat and no show, no phone call. 10/10 DO NOT RECOMMEND

JING YU

Got conflict info. The lady on phone said they can send me the digital file of passport photo so I went . However when I was there, another lady said they can't. The photo came out very bad and the lady wasn't will to re take it. Very frustrated.

Bertrina Wasp-colin

I wonder if these guys can make a 1 day insurance just to get a vehicle home

Glen Snider

Got me the info I required quickly and professionally

Google User

I am glad they were annoyed that you didnt know rules of the road. Thats why you need a leraners for two years before you can get your lisence. Those two years are supposed to be used to practise driving. Its ass clowns like you that have wrecked our nice little city. I think ama is awesome!!!!

Debbie Rose

Fabulous service every time!!

Heather Headridge

I have been a customer for at least 4 years and have never once found them to go above and beyond, at times I've felt they were inconvenienced to do the work. Will not go back.

Roger Leger

The staff is very professional.and today I played for my registration .theirs no more sticker to put on your licsence.

Michael P.

This location is significantly understaffed. I have come on various occasions to register vehicles and each time there has been a very long, slow moving line. Today the wait was over an hour to register a vehicle. I saw multiple members give up and leave the line as it was taking so long.

Chris K

Super nice staff

Darwin Lacerna

The worst company..i call them for road assistant for towing at around 1023pm..and they came 1247am..im waited for almost 2 1/2 hours.

Jatiro

Honestly unimpressed. Had multiple things to do. Took nearly two hours to get insurance added to an existing policy for wife's new car. Back and forth to the dealership for some other BS piece of paper no one told about in previous phone discussions to get plates. Did not bother with the 3 or for other things we really needed done. Simply put, we're done with and won't use this office again.

Matt Wilson

I was here this morning. The ladies were fantastic & very helpful. I've been with AMA since 2015 & have always been treated great.

Curtis Alstead

Avoid the long lineups for renewals, like the other registries,fast friendly helpful service, it pays to be a member

Ed Pardy

Called today for a unlock at a mechanic shop , they refused

Marla aegard

Good quick service today, even during a pandemic. I've been a customer here for over 10 years and am always happy dealing with them.

Savannah Banana

We needed to get our truck registered on New Year’s Eve in the afternoon 30 mins before closing. We don’t have an AMA membership, and I didn’t know I needed one until informed by the clerk. She could have made us pay for a membership before she let us use their services but she was nice enough to tell us this one time she would do it for us. I completely forget her name but 35-40 ish Filipino lady, give her some kudos AMA. We would have never bought an AMA membership but I have since went back and purchased one.