Reviews of Angel's Dream Daycare (School)

Heather Veilleux

My children (currently 4.5 and nearly 3) have been attending Angel's dream daycare since September 2019. When the schools shutdown for COVID-19, we sent them to an excellent dayhome but once Angel's dream re-opened in October 2020, we immediately jumped on sending them back and my kids were SOOOO excited to return. To me, that says something. Most of the time my kids ask if they can go to Angel's dream on the weekend! I'm constantly impressed by the arts and crafts the kids do and they seem to have a lot of really fun outdoor play. The teachers have all been fantastic and focus on education. As another review said, there is only one movie a week and we appreciate that since we are a screen-free (okay, reduced) home. There are some activities they do using the screen to dance, do yoga and other interactive sessions, which I think is great. My daughter goes to preschool at Ecole Notre Dame and the staff at Angel's Dream walk her to and from each day. The feedback from the preschool teachers has been that my daughter always arrives on time and is happy to see the staff when she's picked up. There is an exterior buzzer to press and, with current COVID regulations at the school (early 2021), the staff have to get to the door to let the kids in (we used to be buzzed in to the building). It really doesn't take long and I know they're conscientious when it's cold out. I added a few recent photos that the staff have sent me.

Nancy Qiufang Ke

(Due to character limit, please read the attached picture) My kid stayed in this daycare for more than 2 years. The boss was Mrs. L's son - J, I believe L might be an experienced teacher or a nice lady, but it's not true to her son. He definitely DOESN'T KNOW anything about education. Staff changed very frequently, I know 7-8 staff came and went. one thing made me angry was the last month fee. I verbally told J many times that my kid would go to Kindergarten in September, so my last month there would be August. He didn't remind me that I should write to tell him. So, on August 5, when I mentioned again to him in the morning when I sent my kid in, he suddenly said:' you should tell me before August 1, otherwise you have to pay the full fee for September." I was surprised. He said it's the rule. But where did he show me the rule? He said the registration form. The ridiculous thing was, when I registered my kid, I did fill the registration form with my kid's basic information and returned to him on the spot. HE didn't give me a copy. So, I thought it would be OK if I let him know verbally, AND, as early as possible. He insisted that I should pay the full September fee. I tried to communicate whether I could pay a prorated fee. He said NO. Before that moment, I thought I had maintained good communication with him throughout those two years. Another day, when I sent my kid in, I saw a lady was there, looked like she was the substitute boss, because J wasn't there. After brief communication, I knew she was the real boss L - J's mom. I mentioned my kid's transfer from her daycare to kindergarten, and also the problem of the September fee. She was nice at that moment, she said no problem. I don't have to pay the September fee. My daughter's two room teachers both heard it, they said they were sad to see my kid go. Another parent was with me there too, she heard what L said. With L's permission that I don't have to pay the September fee, I started to register my kid in the elementary for After-school-care, which was very convenient for me, it's located inside the school, teachers will pick up my kid from classroom directly, I don't need to worry about anything. After the registration, I was very thankful to L actually, and I shared my happy feeling with a common friend who knew L too. On September 2nd, my daughter started kindergarten, after half day's K class, after school teacher picked her to upstairs classroom directly, it was a happy experience. But on the same day, I got phone call from J asking me to pay for the September fee. WHAT? Was L kidding with me? She promised that I don't have to pay it, then I started to register my daughter in the after school care. Now, her son was asking me to pay for it! J said his mom's words doesn't count. HE was the boss. If his mom's words doesn't count, why did she promise me I don't have to pay for it? There were witnesses there. If she knew her words doesn't count, she was an adult, why did she promise? She should be responsible for what she said and did. That's common sense. Anyway, I tried to contact L to confirm, she refused to talk with me. I didn't know what happened between them two. Later, I got through her phone, she found an excuse saying she was busy and hang off. She asked me to talk with her son. I texted to her, she replied, the general meaning was: she promised, but her son didn't listen to her. (I still keep the text message.) For me, it's pretty simple: If you didn't promise me, I would keep my kid here for September, then I pay you the September fee. But you promised me, and I already registered my kid in after school care in elementary, then, I had to pay double fees for September. J said he would send me to the Collection Agency. The monthly fee was $850, including $223 subsidy, I paid the $627 from my pocket, and asking him whether he could waive the subsidy part because I didn't get the subsidy from the government for Sep. He said NO. While I was still communicating with him, he sent me to the collection agency for the $223.

sixia shang

My daughter love the daycare. She has good friends in there. When we first go there two years ago , a baby about 1 years old in there too. They take good care of him. Now he still in the daycare. Lucy is very nice.

Johnson SMITH

Business hour for the daycare is 7:15am-5:45pm. As a common sense, the door should be open at least 1-2 minutes ahead, but, several times in winter, parents had to wait outside for the teachers to come, the day care door was opened after its POSTED business hour. One day, all the teachers were late for one hour, parents and kids were waiting outside in the snow, we phoned the daycare telephone, no response; we phoned the boss, no response; parents were in a hurry to go to work, and kids couldn't be left unattended, so all the parents had to phone our bosses to report our late arrival. when the teachers finally came, it's already ONE HOUR. We were just told their late arrival was DUE TO a traffic accident on the high way, EVERYBODY KNOWS, DAYCARE RULES SAYS: if parents are late to pick up kids, we have to pay one dollar for each minute. BECAUSE the teachers were late, we were late for work, we were deducted from our paycheck for the hour and half, BUT, the boss didn't even say a "SORRY". Can parent find an excuse like: oh sorry! I am late because the traffic is terrible? NO WAY! Pay one dollar for each minute. YOU CANNOT OWN ANY PENNY TO HIM, BUT HE CAN.

Richard wei

It is an amazing place let kids to stay. My kid learn a lots from this daycare. Thanks.

cindi mirand

This is our 4th year Hayley attends this daycare, she started in the toddler room and now she is already grade 1. The place is clean and organized, they also have an indoor gym available. I trust this place with my child.

Daneil Robert

My daughter LOVED this place, she can't wait to go to the daycare in the morning. Staff really taking their time to teach kids good habits, now Jessica always put away her own toys. thanks!

Frank Pittman

When the owner of the daycare was actively involved it was run efficiently and you knew that the children were taken care of. Since her son took over, it has spiraled downward dramatically. Children are shoved in front of a television. Every time I picked up my child, he was on the computer. Not sure how you can watch several children when you are staring at a screen. A child broke their arm on the playground and was crying. He told her repeatedly to stop crying and did not seem to care that she was in obvious pain. He did nothing! Maturity is also an issue, when taking the children to the gym, he was more interested in flying his drone than watching the kids. Staff has been a revolving door since he took over. If I could less than 1 star, I would.

Lucy Liu

For more than a decade, we have hire the best teachers and adhere with the goal of providing the best education and care for our children. If you want to know the truth, please come to see it yourself, and not believe lies from those who compete with us.

Wei Shek

many times when i pick up my daughter, children were watching TV. In the winter morning, staff frequently were late for opening the door, you have to wait in freezing cold. One time a child got louse, still in the daycare. Poor quality it deserves. Parents don"t send your child to this daycare. It is less than one STAR.

steve Kui

We learned about this daycare from a friend of ours, Jack and Rebecca went above our expectations, we like that they offer the Chinese program, we want to keep our child bilingual. I had to go for a job in another city; otherwise, we would not have gone to any other places.

Scott Holroyd

My son had a great year and really enjoyed himself, there are tons of field trips in summer months, thank you for taking care of my child!

Kaur Randeep

Head lice was found on some kids' hair this summer. while reporting to the boss, what he said was: the kid has been taken home by the parents. What about disinfection ? No answer The reason I chose this daycare is its location inside the school. Some points I am NOT happy with: 1. on the daily agenda, only Friday has a movie time, daycare is allowed to use TV. Other than Friday morning, when I dropped my kid there, kids were left watching TV, STAFF were playing cell phones, the long-hair tall female teacher turned a motionless face to parent impassionately, waiting kid to walk in and put lunch box to fridge. seems they work for life not because they like the job. My company won't let staff play cell phone during work time. I paid to have my kid attended there, I expect close watch and guard. What if something dangerous happen? 2. Another thing is when there was an accident happened, staff wouldn't tell you when you picked the kids; it's always the second day when you already knew what happened from your kid's mouth then they tried to explain to you. What if my kid does not know how to describe it? Then you will never know the truth. 3.Staff's attitude sometimes is inpatient. Several times my kid's pants were wet when I picked my kid. I asked why not ask your teacher to change dry ones? My kid said: I dare not. After asked more questions in detail, I knew what actually happened: my kid wanted to pee during the nap time, and teacher said: you peed too much! Then my kid had to hold it until fell asleep. Then my kid peed on pants. And my kid dare not ask the teacher to change dry pants until I discovered it at home time. I was so sad about that. WILL NEVER RECOMMEND THIS DAYCARE

Gillian Cooper

I would caution those reading past reviews. Some are completely untrue. The original owner is back in charge. She only hires level 3 staff with several years experience and strong knowledge of child development. The rooms are huge with large windows for natural light and fresh air. As well, they have been freshly painted. Being located in a public school offers excellent security and daily access to a clean, well maintained playground. Only 1 movie is shown per week on Thursdays. Naptime music, movement songs and some short stories are shown on the TV. Staff are committed to providing weekly programming experiences for the children. This includes arts and crafts, science experiments, stories, fine motor and gross motor experiences. Low staff turnover and families that have enrolled their children for several years also show that this is a quality, caring environment.

Remi Veilleux

The staff is very professional, friendly and accommodating. My kids just love going there. They even offer drop off and pick up for kids going to french pre- school bobino bobinette. Highly recommended.

Kickthe leg J

I heard it was a good daycare when it's run by Jack's Mom. Now it's no longer. No more Chinese related program. Victoria and teacher hong are very good. Teacher R I don't want to comment. The two current teachers in toddler room are maintaining it. Daycare should have rules which follows the education act. IN PUBLIC SCHOOL, IF THE SCHOOL NEEDS TO USE THE COMUPUTER, THEY WILL ASK PARENTS TO SIGN A FORM AHEAD. As a parent, I didn't sign any form related with the use of computer or TV, but it's very frequent to see the teachers using the TV. One day when I stepped in, the teacher turned off the TV immediately when she saw me. What's the point of doing that if she thought watching TV IS A CORRECT THING? What I can see is their passive attitude toward work. Art works: sometime teachers will teach kids to do art works. At least 3-4 times, I Saw the teacher preparing the material, cutting pasting and coloring. ART WORKS BROUGHT HOME by kid were so perfect that I couldn't believe it's done by my kid. I don't care how good my kid does the artwork, I do care they train my kid's fine motor and great motor skills little by little, not just bring back perfect artworks which actually done by teachers 80%.

Akihi D

Me and my family really love this place. Both of my kids love teachers here, and they love the activities and crafts which were provided by Angle's Dream. They have good and proper routines for kids, We really apricate what teachers do for our kids.