You will see the feddbacks of real people like you who used the services and products of Ricky's All Day Grill & RG's Lounge - Whitehorse (Restaurant) in Whitehorse territory (Canada).
Right now this firm has a rating of 3.7 over 5 and this rating is based on 127 reviews.
As you can read, its rating is very good, and it is based on a very large number of reviews, so we can conclude that the rating is quite faithful. If many people have bothered to evaluate when they've done well, is that it works.
As you know, we don't usually bother to set opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Restaurant is classified in the category of Restaurant.
Meal type
Mmmm chicken and waffles
Amazing food . Really love their service and quality⭐️
Poor customer service. We had to wait almost 5 minitues to be seated in a restaurant that wasn't very busy. When the time came to order the server, Sachiyo, had a poor understanding of either the menus or English and proceeded to argue with me about what was clearly stated as either toast or 3 pancakes. She said I could complain on the website then rather than helping me in person. As well as this argument she proceeded to give us dirty looks. I settled on the French toast wich was actually very good. Pros: good food and good family restaurant atmosphere Cons: Poor customer service
I ordered the soup of the day and a beef. He ordered the liver. We loved it. Pretty well served and quick service. Exactly what we needed after a day on the road.
Very friendly service. Food was excellent with a broad breakfast menu.
I like it Fast and friendly staff 8 from 10 Food is 7 from 10 Place clean but 7 from 10
Food is very much sub par. Half our meals were taken off the bill as we couldn’t eat them. Coffee was burnt and old. Everything is frozen, not fresh as they advertise. Restaurant was dingy, bathrooms were disgusting. Poster on wall advertising ribs is not available on the menu. Not a great experience. Took 20 mins to get drinks and another 30 or so to get our meals. Our server was nice and apologized which made things a little better, but you could tell she was overworked and frustrated. I do not recommend and my family and I will not be returning.
I ordered off of the lighter side menu and still had a doggy bag to bring home, food was delicious! Definitely returning
Food was great and expensive but it took about 30 mins. If you have the time? It's definitely worth it
The menu is just a guide. I like to order "off menu", especially items like "Fish on Ceasar" to skip the fries. My picture shows the finished substitution.
Lunch
Since the new owner took over, Ricky's can once again be depended on to have both good food and good service. Their covid-related safety measures often go beyond what the government requires and are very much appreciated.
Great food, great service with a smile, sometimes.
I waited 40min for my breakfast and it was cold and the waitress forgot my bacon and wanted to bring after i ate my eggs already, horrible service
(Translated) The food was just good enough to eat, but it was a quality I didn't want to pay for. bill. The server or manager kept on asking while we asked for the stupid bill to figure out what the total amount was before deciding which payment to fo for. She trying to fight or what 졔 긔 퓌 퓌 (Original) 음식은 그냥 그럭저럭 먹을만하긴 한데 제값주고 먹기엔 싫은 퀄리티였어요 서빙하는 사람도 세상 답답 ^^.. From all my experience with restaurants I've NEVER been asked if I'm paying by card or cash even BEFORE getting my bill. The server or manager kept on asking while we asked for the stupid bill to figure out what the total amount was before deciding which payment to fo for. She trying to fight or what 졔발 여긔 퓌하고 근춰애 읬눈 얼's 가쥬떼요
Great service. Delicious food. The atmosphere is inviting and very calm and quiet.
Terrible service. That's bad because the food that I have had here is actually pretty good. I've stood at the counter multiple times 3-4 since I've been at the hotel, trying to get a seat but no. The servers hang out in the kitchen not paying attention. I've even tried to get my own seat and when the servers do come out they act like I'm invisible. Maybe I need to wear something brighter????
Was very rude at front desk, will never see my business again
Food was ok, but the service was horrible. It took the server15 mins to even bring me a cup of coffee and take my order and that first cup was the only cup I got. It wasn't that busy, and the servers seemed to disappear in the back for a long time. Not very impressed. Usually always have a good experience at any Rock's I've been to.
Great place to eat
Overall pretty good but the raw carrots that came as a side were so soft and slimy that it caused concern for the freshness of the other ingredients. Something so simple can ruin the enjoyment of the overall meal ☹️
Slow horrible service. Won't be back. 3.50 for a coffee that was never refilled.
Good food...good service
I ordered the liver dinner and it was the best Liver I have ever had. My mother, a great cook, never fixed it any better. My son had a burger that was also excellent he said. There was only one person out front that was doing everything. She was almost running to help everyone. I told her that her service was exceptional and left a good tip.
Swear this is the best Ricky's I've ever ate at. So much flavor.
Not the best but still good
Only restaurant in the Copper Ridge area for now. Even being the only restaurant in this area, it is a local favorite and gets its fair share of loyal customers. I myself have been here almost once every month. Their food is well above average and atmosphere is typical of a sports bar with at least a screen in front of you whichever table you’re sitting on. Even the service is good and they are not in a rush unless the pub is super busy with people waiting for a table (which is often the case on weekends).
Only restaurant in the Copper Ridge area for now. Even being the only restaurant in this area, it is a local favorite and gets its fair share of loyal customers. I myself have been here almost once every month. Their food is well above average and atmosphere is typical of a sports bar with at least a screen in front of you whichever table you’re sitting on. Even the service is good and they are not in a rush unless the pub is super busy with people waiting for a table (which is often the case on weekends).
Best Food in Whitehorse! This is the best restaurant in Whitehorse, the food is amazing, service is great and the staff is super friendly.
Awesome revamp, wonderful staff!!!
Ordered a two egg breakfast with no meat but got a 1 egg breakfast with 2 strips of bacon. When I tried to complain the waiter told me that’s what it came with and walked away. Was overcharged for something I didn’t even want.
Under new management this place has really turned around. Great food and for the most part the level of service has been exceptionally high.
Very good poutine and pulled pork
This is my favourite restaurant! Their food and service are both amazing and I highly recommend the shredded hash browns
Great breakfast selections- it is a family friendly atmosphere with friendly staffs.
Horrible breakfast. Eggs were raw on French toast.
Fantastic food great service. We loved it. High reccomendations.
Service is fast and food is average. Breakfast food is very good. Restaurant is clean but feels cold during most of the year. Chairs and booths are comfortable.
Great food and friendly staff!
Dine in
Ricky,s always has good food. The service was great. Friendly waitress. We had a big group and the food came in a timely manner. If your looking for a quiet spot with good food then thus might be what your looking for.
Nice place with all day breakfast. Polite efficient servers. Thumbs up.
Food was pretty good, coffee could have been better. Quick service and decent prices.
I have been coming here for breakfast for 10 years. Probably one of the best breakfasts in town. Service is usually prompt. It is a family friendly atmosphere with lots of parking and reasonable prices. They fix any issues with the food in a polite and timely manner.
Great food and staff
Good service, the poor waitstaff seemed overwhelmed. The food was good for the price, though I felt that the teriyaki sauce on the tacos was too sweet. My husband says that the Veal deserved 4 stars.
came in with my friend today. A complete disaster. Waitress was really mean and snobby, brought my friend cold tea with no honeys or sugars on the side, when she asked for sweetener of some kind the waitress was not wanting to bring it to her she had to ask multiple times. The guy across the restaurant had to return his eggs because there was eggshells all over them, my shrimp was undercooked I probably could have put it back in the ocean. My friends eggs were pretty raw, her hash browns were grey and when we went to pay the waitress got mad that I didn’t want to pay for the raw shrimp I didn’t eat. Do not recommend. We feel terrible.
Decent breakfast but a bit pricey for what you get but your coffee cup is never empty and your food arrives quickly. Friendly service
Ordered three breakfasts and all were excellent. Well done!
Awesome service but sachi....
Same great menu that they have always had great staff and fast service and food
Delicious food and excellent service
EXCELLENT service and delicious food!!!!!! Coffee cups are huge so no running out...
Ok breakfast
Poor service. And the food is ok
How to start this is possibly the worst place i had in many many years i had a fish and chips amazingly fish and chips does not include chips if you order a soup when i asked the waiter about my chips she actually asked me if i want an extra chips ? and amazingly she seemed serious my wife had a liver plate that was two slices of liver not kidding or joking the damn plate had two single slice of liver on no potato no nothing ooh yes she had a soup as well this i know is unbelievable but for the management of this place if you read this review for your entertainment i made pictures of my plate and still laughing out loud and yes it is very popular on my facebook page as well THIS PLACE IS WORST THAN MCDONALDS OR FOR THAT MATTER ANY RESTAURANT I EVER BEEN IN
Excellent place for dine-in, calm and quite. Well followed pandemic regulations.great service, excellent communication
Much improved. Food is very good now.
Excellent food and lovely servers!
I had chicken and waffles for the first time and it was tasty. My boyfriend had an avocado omelette which satisfied his craving for breakfast at 3:00pm. The service was quick and we were not waiting long for our food. They have greatly improved and I would recommend giving the new location a chance.
It's a great place to eat....Listen to music and chillout
Are here while up in Whitehorse while visiting a friend. Atmosphere was not the greatest and the service was just ok. Ordered the skillet and it did not disappoint. Food was excellent and the portion size was huge. Had the restaurant atmosphere and service been a little more inviting I would have given a higher rating. We honestly thought the place was closed when we got there.
Meal type
It works if that's all that's left
Meal type
Great for Halibut Fish and Chips Thursdays
Really surprised by the quality of the food. We had a great breakfast with fast service!
Service
There aren't too many options for breakfast in Whitehorse. Still, Ricky's was disappointing. I'm not usually the type to complain about atmosphere, but it was very dark and poorly lit inside. The food took too long to get out for how quiet the restaurant was. When it finally came out, it was mediocre at best. Our pancakes were overcooked and tough, and the sausages were cooked inconsistently. The service didn't save the experience. Overall, can't recommend the place.
Just order soup today. Took 40 minute
Good service good food
Excellent place to go for dining
Good food, ample serving size. Current management and staff are *much* better than a few years ago.
Breakfast
Someone told me its like a dennys but doesnt even come close. Food is expensive and not the worth
Not bad
Great food nice room that's clean welcoming & spread out .
I had the big forks breakfast thing. Eggs were too well done. Bacon was burnt a little, the hash brown looked too complicated to eat, the sausages, I don’t know, they didn’t taste that good and were over burnt as well. Staffing needs to be improved I guess. Waited for a very long while before we got served. Also needs a little bit of happy touch in the atmosphere. Some lights or music perhaps!
It would have been 5 stars because my burger was amazing but the fries was too greasy and tasted like they have been sitting out in a heat lamp for an hour.
Stayed in the hotel next door and had great breakfast lunch and dinner they also have a nice bar area for a night cap!
Loved their soup and French fries
I had a craving for liver and bacon, so I went to dinner. The food was very good, especially the vegetables, not over cooked. The service was wonderful. Very friendly and efficient. Will definitely return.
Slow service
Great place for breakfast. Service is a little slow but good.
Great breakfasts!
Love their food, and their generous portions. So generous on coffee, and the Servers are very friendly and kind. Will visit again
Dine in
Good service and food!Happy trip!
Dine in
I had a 14 day stay at the Days Inn connected to the restaurant! The new owners are very friendly and the food was always GOOD!
Literally the worst restaurant in Whitehorse. Ask any local and they’ll agree. The bar is set pretty low for acceptable food, so for this place to be considered as bad as it is, that should tell you something. The only reason it has survived this long is because it’s attached to one of the cheapest hotels in town and there’s nothing else really within walking distance besides Boston pizza and McDonald’s. Take your money elsewhere.
It took forever to get and was cold when I got it but it tasted alright the price is higher than I'd like though.
Standard chain franchise Style breakfast. Service was super slow but is ok when it's not busy.
Breakfast
Great food and service.
Had a great meal. Done perfectly. Great server and totally enjoyed our evening out .
Good breakfast
Constantly good food and servers are excellent!
Im a huge fan of the staff and owners. They treat us like family, literally. It's quickly become my most frequented restaurant, and i recommend it to any family or group of friends looking for a casual dine in experience that puts hospitality first.
Ricky’s is under new managemen! And it is great. Thursday for lunch and there were several servers to take care of people. Not too crowded with proper spacing. Located at the Days Inn on the corner of 2nd and 4th Ave in downtown Whitehorse. It was a pleasant surprise, the larger space and decor, and COVID-19 sitting of course. Masks are mandatory and taken off only for eating. The wait staff were friendly and took time to tell us what was special on the menu as well as a little chat. We went there specifically to have halibut fish and chips. They were delicious. I had one piece of fish that was of good size. Chips were crispy and there were a lot of them. I had the Lemocello cake for dessert and it was vanilla cake with lots of lemoncello syrup and whipped cream. Good choice. My dining partner went for the apple pie and it came topped with ice cream and caramel syrup. Will certainly go there again.
Nice place
Had to pay an 18% gratuity because we had three children (siblings) with us. That's an 18% gratuity on each of the 3 bills at our table. Seen as a way to gain more income simply because it was All Native hockey tournament weekend. Won't go back again.
Food was very bland, I had the happy hour specials. The fries that came with poutine were too soft, the chicken tenders were too oily and really did not have much flavour, the “so good pot stickers” were not that good at all. Waitress was very nice, but she had to tend to all the tables so wait times took longer. Breakfast is better here.
We have gone there three times and ordered take out several times Service is excellent. So much more friendly. The food came presentable and hot. We had halibut and lived it. Even if a bit greasy. I had a burger and enjoyed it and ceaser. Philly cheestake was just ok. Chicken tenders was good too. We will go back.
(Translated) A place far from being welcoming, the waitress does not smile, the bench where she made us sit is torn ... (Original) Endroit loin d être accueillant, la serveuse ne sourit pas, le banc oú elle nous a fait assoir est déchiré...
I call them through the phone, but the staff told me to hold a few seconds. And they just leave me there for over 20minutes. I could still hear them laughing and cheating, but no one talk with me.
Horrible service, denied service for no reason
So yummi. Hope, come back soon.
Had the breakfast sandwich and hash browns. Breakfast sandwich consisted of a single half-circle of thin ham that covered 2/3rds of the sliced bread, a 2mm thick ribbon of scrambled egg and a small slice of cheese. Hash browns were only partially cooked. Cream for coffee was sour and when we asked for a fresh cup of coffee the server trainee had to ask the manager if it was OK to give us another cup. Staff were very pleasant. The atmosphere and quality of food at this location is a disappointment compared to the previous location on Chilkoot Way.
Nice to have Ricky's back in town... hospitality is awesome!
The food was really good!. And the service was top notch!
New owner has transformed the place. Service is way better, food quality is way above what used to be dishes out. Owner also owns Tony's .
Under New Ownership and Management, NOT IMPRESSED!! Same dingy, dark, falling apart, poorly lite atmosphere. Same poor service, we waited almost 10min just to get water!!!. Bacon was undercooked, half my sons waffles were over cooked, my french toast was cold and flattened and flavourless. Also we didnt get our condiments till after food was served, so we sat their waiting awhile before we could eat. Also during a covid pandemic in a new increased cases situation, you think you would NOT put the DIRTY MENUS BY THE HEADS OF YOUR CUSTOMERS and the dirty condiment bottle right at my sons head too. Not impressed, wont be going back!!!! You think if you were going to buy a poorly functioning restaurant, you would at least renovate it from its dungy look before you open, so people wont feel depressed by being their.
Very good
Had nachos, radical bacon cheese burger, and chicken strips with fries. My family loves all of the food! Most impressive I'd have to say is you can taste the homemade real chicken strips, no one does that anymore.
Awesome pancakes.
Well I don't usually give 1 star reviews but for this place I'll make an exception. The service was bad from everyone we interacted with, we were constantly made to feel as an inconvenience. Worse yet, the menu descriptions DON'T MATCH what they serve you! I ordered the Turkey BLT and they served it with Swiss cheese instead of cheddar and it was slathered in raspberry jam. All of that combined with being rushed out the door by a constant barrage of cold "are you done with that?"s makes for one of the most dissatisfying restaurant experiences I've had in some time.
We just had dinner there and it was great! The mushroom burger, radical burger, pulled pork sandwich, ribs and Clubhouse was very very delicious ???? great service, very quiet and clean ????
Always a great environment for my family and very friendly staff. They are always happy to serve you and don't be shy if something is upsetting you. They will go out of their way to make sure you leave 100% satisfied.
Good place for breakfast
Good selection of breakfast and other menus to choose from
Service
Good meal
I have gone to this place for years ..food is good but really time to upgrade the menu and offer more choices - guess that is a franchise decision though
Best place for breakfast
Great breakfast.
What a fantastic omelette! Lots of great food especially for breakfast.
Service
A must stop restaurant for hungry travelers. Great food and great service!