We have all the feddbacks of real people who used the products and services of Ponderosa (Restaurant) in the territory of Uranium City (Canada).
Right now this firm has a score of 3.9 stars out of 5 and that rating has been calculated on 127 reviews.
You may have noticed that it reaches an feddbacks average is good, and it is founded on a high number of scores, so we may be quite sure that the assessment is quite credible. If people have bothered to rate when they've done well, is that it works.
As you know, we do not usually bother to place opinions when these are good and we usually do it only if we have had a problem or issue...
Always go for the buffet which is decent. The salad bar is the highlight, always well stocked with a variety of fresh produce and toppings.
Staff was polite but the food had almost no taste.
Amazing...Amazing....thank you
Always great for the buffet!
Food selection decent. Food quality average.
Standard Ponderosa. Fairly clean. Decent salad bar. Reasonable prices. Friendly staff.
I love the Mac and Cheese, potatoes with gravy, and chicken!! Get it Everytime I go.
Didn't like their steaks at all. Better off grilling one at home then there
Acceptable quality, wings not as good as I hoped. Buffet has an odd selection, but it's all pretty decent for an all you can eat place
Offer senior rates good selection of meals and desserts.
The time we entered the cashier was very snooty, and I asked two times for silverware and she ignored me. I noticed after a bit that she was taken off register. The Buffett was very good. Very nice selection of food.
The food is always amazing and the staff is great
An awesome place. The food is very good. The staff is very friendly. The steak is good. An amazing atmosphere.
Best Ponderosa I've ever eaten at. No crowd and really great at sanitation and covid protocols. I'll definitely go back.
Awesome
Other than the insane busyness the place was AMAZING!!! Would reckondmend any time!!!! We must have got there right before dinner rush. We got there and it was decently busy, then a half hour later the line to order was out the front double door and out the outside door. They either need a much larger place or open another on just for the dinner rushes. The line was that long for well over 40 minutes and it froze in the dinning room bc of the draft. The line got that long twice during our visit. Thank you for the great staff and comfy area.
I asked for my steak to be rare, they brought it out to me cold, and the sides weren't even browned. This isn't my restaurant of choice for potsdam. I was not impressed that the cook was ok with sending out raw meat.
Great bargain for hungry persons.
The selection was limited, but with the amount they did have the food tasted pretty good. The service was horrible. Maybe it was my age, but the server totally ignored us, with the exception of taking plates a few times. I had to find her and ask for drinks. Dessert was really tasty.
Literally like nothing I've had before a brit, loads of tasty American classics under one roof!
Great variety of food. The buffet is all I order and leave full. Enjoyable staff.
Excellent service and food
Ponderosa in Potsdam, NY was crowded and the buffet lines were long.
It has a good buffet.
Have good deals this week due to being there 30th anniversary. However, the fries I had where over seasoned and their mashed potatoes seem too watery in like they were instant
I have dietary restrictions so had to order an entree instead of cheaper buffet. I ordered the salmon but can't eat the potatoes or bread...but I had to pay full price for an overcooked WHITE piece of salmon and a small salad. The veggies were overcooked and brown, so I had some tomatoes that were wrinkled and raw broccoli. The waitress was awesome, but the food stinks.
Good food, clean, nice staff.
Very good food. Wait staff was attentive. Great experience all around.
Foods great prices are too
Time has not been kind to this franchise. Very heavy and reminiscent of the 90's . Not bad if thats what you are hungry for
Got the lunch buffet alot of the stuff was dry. Asked if there was more fresh and the lady had an attitude like it was an inconvenience. On the only good note the waitress was nice. Dont think we are going back.
It's a typical buffet.
Enjoyed it a lot. Just wish there was more meat in buffet. Just chicken, meatballs, fish and shrimp.
Very clean, staff was constantly checking the buffet. Very nice staff. My second visit, will always return when visiting Potsdam
I like to visit Ponderosa for lunch as I am able to get my plate as soon as I sit down. There is an excellent salad bar and a good variety of hot foods. The food is always fresh and got or cold as appropriate. I rarely order an entree as the buffet is so good. On the occasion that I have ordered an entree, generally a steak, they are cooked to order and tasty. There is a taco bar and pizza. A dessert bar is available with ice milk and sprinkles. My family has met here on many occasions for celebrations. The staff is friendly and accommodating. Sunday morning brunch is good here also for the same reasons. This is definitely not haute cuisine but a good place for fresh wholesome food.
Very clean salad bar. Rice pilaf and macaroni and cheese were inedible. Waitresses may have been changing shifts? There weren't many around...
Definitely a craving for the good ol Ponderosa! The buffet is the place to be.
Good food, good prices, with a good buffet.
Great food and service. Took a long time for us to get our food - slow. But either than that no other complaints
Great service and good food. Place was very clean.
Absolutely love the steak at this Pondo Palace
I love the steak here. This was my father-in-law favorite place to eat, so we will be continue his tradition of going there for thanksgiving. Great place to take the kids because they have many choices to choose from.
It seems that the food is getting worse each time we go and we use to enjoy going. Yesterday I basically ate side dishes because there was only fried chicken out and Meatballs ( I don't like either) and neither looked good. All the sides were WAY overcooked or dried up! The vegetables were soggy and even the desserts were caked in from sitting too long, even though dinner had just started not too long before we got there! We paid $26 for 2 buffets with water! That is pricey for not leaving satisfied! I will never eat there again. I basically had a plate full of soggy starch!! YUCK!
Great Enviroment, Great black angus burguer
A great place to eat for little money! Fill up til u can't move on a great selection of good food! Always great service and friendly people!
Good food
Good food, great service, highly reccomended!
Food was okay got porterhouse was cooked way to much and my buddy had prime rib he said it was dry...BUFFET was good and was all hot ...I would say 3 stars but could be better but definitely not hungry when I left ..
Great food and I haven't been at ponderose since there no none of in Plattsburgh
Great food, good service
Less food items in the buffet. Staff not that much friendly.
Walked in and turned right around and walked out
I had a bad experience with pondersa a couple years back found a hair in my food and got treated disrespectful...but.... I was out with the family and gave it another shot it wasn't that bad
The plates you take for the buffet were dirty, I went through 4 plates before I found a clean one. The buffet was okay but I enjoyed the meal I ordered and the service was good.
Great salad bar love the chicken wings too!
I don't mind the price because it's all you can eat, it's more home cooked meal type of place, don't get me wrong the price wasn't bad
Friendly staff. Food was stocked. Taste was nothing special, same as all buffets.
Clean, fair priced, decent menu, quick staff
My wife, daughter, and I eat here once a month or so. The food is pretty standard for Ponderosa but it's very clean and the wait staff are polite.
Service was great... Just wish they would change the menu some times.
wife and i both got sick we both had the same food never again will i go to a ponderosa again
We've been going for several years from Ottawa, Canada (Potsdam NY is the closest location). Four times out of five, it's a hit on all fronts. The fried chicken is my raison d'etre for going there. The odd time we time it wrong and hit the crowd and have to wait for the buffet to be re-filled, but that's the only down side, and that is strictly a mea culpa.
Great variety of food. From chicken to fish, macaroni and cheese to mashed potatoes. Everything was great. Employees were nice as well, very cheerful. Will be going back in the next week.
Good food, friendly service
Rice needs more spices it was blan no flavor.
Not as good as it used to be.
Good food, ok service. Prices way to high! We just had the buffet - several dollars extra for a drink! And more if you want an actual steak or chicken meal! $30 for the buffet for 2 people a bit high for me.
Pretty good buffet.
Great Buffet, staff is very nice
Lots of food but high in salt and just average (buffet)
The foods served here is delicious. The service is awesome. The atmosphere is good. All okay for me.
Never lacking for a variety of foods and desserts are ok too.
A place with buffet and great sandwiches.
Mediocre buffet but cheap prices.
I love the meatballs and mac and cheese. Every time I go there I over eat.
A very off night there compared to normal. Ham tasted funky and since I've had food poison from there before I didn't eat more than a bite of it. Nothing was really on broccoli salad was frozen as was the cheesecake. Was very disappointed since today is my birthday and we traveled from Malone.
The food was decent staff were not at all decent the only complaint I had was the staff
Very good food and friendly service
Great Buffet, excellent service and very helpful staff. It was great to visit a Ponderosa like we once had in Plattsburgh - fond memories.
The food is just under par.
Not a lot if protein choices on buffet
The buffet is really nice.
Had 1 particular server that made sure we were completely taken care of! Also restocked hot wings just for us!
I and my wife go there every Wednesday for lunch we love ❤️ the food is great
Chicken wings are always a highlight. Salad bar is actually decent as well
Great variety of food!
Great place,good food,wonderful service
I love their omelet! I stopped for brunch and was not disappointed.
Really good. Service was amazing. Favorite place to go.
One of the best family restaurants
Decent food . All you can eat . Need I say more ?
Affordable family dining for large groups. The food is ok, not great. It's what you would expect from a buffet style restaurant, the kids will have the most fun with the all you can eat especially when it comes to dessert
I had the butter herb and garlic steak and the buffet. It was absolutely delicious and the buffet was fresh.
Great food only one left in this area
Not bad for Easter. But the food taste like it came out of a box.
We have been going to Potsdam Ponderosa for years. We really enjoy the cozy atmosphere and super friendly staff. I love the all you can eat buffet. We often order it for lunch. A good place to bring the children as there is such a wide variety of food that you can mix and match. Great place!
It wasn't all that good. If you have other options you should go there instead.
It's Ponderosa, sometimes you win and sometimes you lose, lol
Great selection. Friendly staff. Fried chicken is to die for!
Excellent service and a variety of delicious food
Good food, quick service
Didn't necessarily dislike......it is just very mediocre
The food was very good. The staff was very friendly. The only ponderosa left. Thank you for the great food and dining experience.
They have a great buffet. Steak was cooked as requested and was really tasty. The buffet is kinda fast food and not verry healthy but the food that was there was fresh and good. Service was also really good
They have a decent buffet. If that isn't your cup of tea, they also have a menu to choose from. They have children's and seniors in addition to the regular menu. They play music from The seventies era and the atmosphere is relaxed.
Service was very very good the food like the little bit but it was good
I've been to another location a few years ago and it was delicious. The food quality here was so cheap, everything that I ate other than maybe chicken wings and cheddar broccoli soup was so bland or didn't taste good. The price isn't even worth it, I will not be returning.
Nice experience after not having been for 30+ years since Ponderosa left Canada. Very good steak.
Love The Salad Bar ♡☆
The wait staff were excellent and there were several buffet options to choose from but the quality of the food is not up to par with the price. I think I'll order off the menu next time.
Salad bar is awesome
The salad bar is wonderful..the hot food was not as appealing.
Food hit and good. Help clean and pleasant. My only beef is I am a butter eater. Butter always hard dosn't melt, whipped butter ☹️ Be nice I'd hot melted butter for veggies was offered. Lemon and vinegar offered. Enjoy the ride from Tupper Lake to come dine. Happy Hoildays to all
Very good meal . Waitresses could be alittle more attentive.
This place had great food.
Good all you can eat buffet
One of America's favorite family Restaurant.
Good food
Expensive, poor selection. Wait staff were too busy eating to address customers. Except one..who was cleaning the glass over the food...yick.
I absolutely love their scrambled eggs on Sundays. I am not a steak eater but they have a good choice of buffet.
Separate charges for buffet and meats, not used to that and a bit expensive. Buffet was good for most part. Party of 20 and had us elbow to elbow so a lot of bumping going on.
Nice place for a quick bite. Not fancy at all but practical when you don't want to cook. The kids love it.
They have a lot of desserts at this Ponderosa. It's a decent buffet. The steak is worth the few extra bucks.
Food was cold and old
Superb serves and great food!????
The food had no flavor. The corn taste like hot water.
Food was fresh this time!
Best restaurant for a good steak and has a great salad bar
Had a great meal but Noone ever came back to ask if we wanted refills on our drinks. Easy Access.
Very delicious. And friendly
We found bugs in our food they did not want to take it off the shelf there were going to have other customers anime mix fresh potatoes so nobody would know we tried telling the waitress and she didn't care we won't ever eat and anybody else shouldn't and I'm going to turn this into the health board
Fried chicken is great and the service is good
Highly organized to follow the new rules and still delicious. The staff treats you like family!
Selection of assorted dishes excellent. From soup to baked potato bar to desert.
The staff is always friendly and there is such a big variety of food at the buffet there is something for everyone
Food was dry but staff was great
It was nice. The buffet was good.
I got the double rack of babyback ribs they usually are made to perfection but today they were not cooked all the way red n slimy didn't eat them brought them home and gave my dog them was not satisfied at all with them.
More gluten free items . Lots of breaded items .
Everything was soooo good as always
Service was awful. There was no food out. They were running out of everything.
Best in town, every wk we go.
Not a very big selection
Very friendly staff and my entree was hot and cooked great! The only problem was that I got there too late since the website has them open until 8:30 but their actual closing time was 8:00. If I knew their proper hours it would have been a perfect experience.
Need little different verity at lunch
The food was not so great! Service was awesome!
Great food, wounderful baked potatos.
Ate Ponderosa in Potsdam and as usual the food was really good and the staff both courteous , helpful and steady on their job . Again as usual enjoyed the meal . Price was reasonable .
The food is great,and our waitress was amazing
Ok so first off I would give no stars I took my family here tonight for dinner as we sat down with our food we start eatting and in walks in a lady with a small tiny Chihuahua in herarms right up to buffet like I understand if it is a service dog but no right up to buffet grossed us out so we left .....never will we eat there again 50 bucks down drain
No selection they never change their buffet just chicken potatoes vegetables and salad
Always super good food !
Great place to eat and meet friends. Great meals
Edible food. Friendly service
Food was good, as was the service. I haven't been to a Ponderosa since I used to live in CT around 5 years ago. It was a very nostalgic and pleasant experience.
Good variety of food . Friendly atmosphere. Outstanding staff.
Service was friendly. Salad bar was fresh. Food was hot and a great variety. Nice family place to eat and decorated nicely for Christmas
Love ponderosa. To bad it's so far from our house.
Food was ok. Not like it used to be
Can't beat the buffet.
It was really clean, the people were great.
Sucks Did I say ITSUCKS
Love it the people are so nice
I enjoy the visits here, always leave happy.
Great Buffett. Makes for a wonderful bowel movement. Highly recommended!
It was nice place to eat at
Very fast service, they have handicap parking and a Wonderful variety of food on the buffet.
Best pondo i have been in
Food is good. They need to add new items in we eat there often it gets boring.
Food was not fresh. Was just unhappy with sales bar.
Wonderful food horrible service
The chicken wings and steak are delicious
The food was good but it was a Little crowded...couldnt move around for the buffet..
A BIG VARIETY OF FOOD... DESSERTS,ICE CREAM, DRINKS... ALL YOU CAN EAT FOR $9.00 FREE CONTEST TO WIN SUMMER PRIZES...AND FRIENDLY SMILING STAFF...????❤
Steak all fat. Rolls stale. Sad meal for 40. For a salad bar and a steak
Not much of a selection of food on buffet
Better then it was 21+ yrs ago
The food and service was great.
We usually eat here when we go through Potsdam. The buffet is good, waitresses are friendly and the price is right.
I like that they have a "take out" option. They charge by the pound for to-go plates, and you can get a pretty big salad for around $5. The dressings always sketch me out, though. Like, there is a lot of dressing in those containers and I have no idea when they trash it, or if they just keep topping it off.
Always good food and clean. Good help.
Great food good price
Food is always mediocre. Hadn't been there in a long time, thought it might have improved but NOT! BUFFET PANS (SEVERAL) needed to be refilled had to ask, lots of chicken lots and lots. If you want any kind of other meat other than meat balls or chicken you pretty much need to order of the menu. For the price it's not what I would come back for again
I would like to see different stuff in the buffet than all the same stuff all the time
I wish more of these were still open! The food is just fantastic!
Always good food@
My family and I travel often into the States, at least once a month, we even have a favorite waitress at the Pottsdam Ponderosa named Ashleigh, I was always extremely happy with the food until our last visit. The wings, which are my buffet favorite have been changed! Now they are have a new extremely thick almost breaded kind of batter which is hard to chew and bite through. Once u manage to peel away the batter the chicken was raw due to the batter being so thick, even tho the batter was quite dark and overcooked, They are very disgusting, please return the wings back to the ones previously. thank you, Denise Poirier
This place was never great and was managed by a woman with no buisness sense but WOW did it go down hill in recent years. This is the last time I eat here. Close to $40 for my family and the buffet was terrible. No chicken because they didn't make enough. Everything else tasted terrible. We all had stomach problems when we got home. Salad bar was a mess and was dirty. Overall, this place fits the filthy area perfectly.
Quite disappointed. Food was cold. The "special" was overpriced.
Both food and service was great!!
Quality of the food just wasnt there, as it used to be
Very nice experience food was hot and fresh.
Our was very good for what we ate .The services we had the lady did well she came and checked on us offten.
Not sure what was wrong but the fruit tasted horrible. Atmosphere was all right. But I can't eat pie or ice cream so I tried fruit and it was the worst.
Steaks were overcooked. Everything on the salad bar was cold. Ended up getting a refund.
Too many carbs. Not enough fresh food. Just not my place to eat
Food decent and plave clean
Terrible school cafeteria quality food. Only 3 things that are semi edible. Would be great if they made hearty food and less cheap garbage
Same old stuff need to change
Pretty good place to eat. Only problem was we always had to wait for hot food at buffet. Felt like they were not prepared for a busy Saturday night. Took longer than expected
Comfort food. With alot of grease
Good food, good price. They take extra care to make sure you are safe
Packed house but still good food and friendly service
They never have backed chicken any more
Been over a decade but was better than I remembered
ITS BEEN TURNED AROUND AND IS NOW SUPER GOOD W LOTTSA FRESH HOMEMADA CHOICES.. DEFF GREAT MEAL
Staff is friendly, food is great.
Always friendly and food is fresh and hot
It's ok the food is always the same
The nasty dirty rude staff ever food was cold and dry not cooked
It's not like it use to be
Food is awful. Never fresh. Tastes like leftovers.
Nice good food service was very good
Great place. To ear.in the area.
Great pla ce to eat
was great as always ..food was alsome .service was top notch .thank u .
Clean and friendly and plenty 2 choose from..
Loved it , took the grand baby to dinner
Prime rib some of the best I've ever had, buffet fresh and delicious!
They did a great job...would really help if the town could support them during these times.
Clean and good and fresh food
Excellent food. Great buffet. And also excellent service and very clean.
Great selection. Clean. Friendly staff
Have been a regular customer. Things are sliding. Kitchen help needs changing on Sundays.
Food good! Love the chicken wings.
Good food. Nearly the same each time so you know what to expect. Friendly environment. Has a menu to pick from if you like steak and other things like that. Steak has always been good. Go to their website for coupons.
Kids love
It wasn't bad qaulity but there could have been more of a selection but the service was good and attentive
The food was excellent and the price was great as well
Always great food and perfect home made buttery rolls
Good meals and buffet! Keep up the great work
good food nice clean restaurant affordable prices &nice service we come from cornwall ontario canada keep up the good work
Great selection on buffet
Not like they used to be years ago...
Great food great deals
Good fish fry tonight.
Great food, best fried chicken
The selection of food wasn't good on the buffet. When at the register placing our purchase,they had a special deal posted..with the purchase of a buffet at regular price get a 7pc shrimp meal for $1.75. So that is what I did, however I did not get the 7pc meal. I was just given 4 fried shrimp and charged $1.25. Then our waitress forgets 2 drinks. Nothing fancy about this place,unless you like flavorless and over cooked pasta I don't recommend the mac&cheese.
Very good customer service and steak was awesome and their prices weren't too bad
Fine if you need a lot of food on a hurry. Typical chain buffet food. Staff was very kind!
Like the salad bar, lots of variety.
Chicken was good and salad the rest hohum
I haven't been to this place for a very very long time. Didn't care about their menu. However, when we went there this time it was really good. Glad to see they actually have different kinds of food and not the same thing every day
Food was awful not even cooked well fiancé didn’t eat any and I had a little just cause of hunger and I asked the assistant manager for a refill and he just gave me a blank look and then said I’m on break will not be going back
Great salad bar
Food was cold. Ran out of food on buffet or just didn't refill. Used to be nice place to eat. Especially when it's a buffet all you can eat place
Food was good friendly waitress
Ive eaten here a bunch of times. The garlic noodles are my favorite .
Food was good waitresses were nice the breakfast was little greasy
Great selections, love salad bar!
Good food. Helpful staff and a clean environment
Great place to eat food and service good
Good food, good service, but typical Ponderosa, a bit greasy.
Hot Food not fresh, serving dishes empty. Some food dried out. Salad bar was ok. Multiple tables listed as reserved. However they were not reserved, they were tables that the management did not want to use. The best part of the dinner was the dessert entrees. Definitely not worth the price we paid. Very disappointed.
Awesome meal & great service ????
Old stale, grease food!
Love the weekend breakfast buffet
Megan and I Brennin and his friend had lunch yumyum
Our waitress was great. She kept the dirty dishes off our table,she checked to see if we needed refills on our drinks. It was busy and the young girl on the buffet kept it filled and clean. She paid attention to spills and messes people made on salad bar .
The waitress as are so friendly and there is such a variety of food that plus the steak meals. They are made to order on doneness