Reviews of Jade Palace Restaurant (Restaurant)

Matthew Cormier

Service was friendly.

Heather MacDougall

Went to this Restaurant on New Year's Eve, as we (four of us, two couples) did last year with reservations. Enjoyed it so much last year, we decided to go back again this year (same two couples). Last year they took reservations, this year (2016) they did not. We were surprised at that (first red flag). When we arrived, about 5:45 pm, no one greeted us at the door, no one asked us where we would like to sit, etc, so we seated ourselves. We did know ahead of time there would be a buffet, as there was last year, which we enjoyed. We were asked if we wanted the buffet, two of us did, two us asked for menu's. When we were given the menu's, we were told that it would be at least a 30 minute wait if we ordered off the menu, due to so many take out orders being processed. So in other words, they wanted you to buy the buffet ($15.50 per person) We did, as we did not want to wait. We were not served water, and after we said we would take the buffet, not once, except upon our asking, were we approached to see if we liked the meal, if we needed anything, etc etc. The buffet was COLD, plain and simple. The heating burners were not working, (even the waitress who listened to our complaints agreed that the burners were not working) and only around 6:30 pm did they get three of them working at all. One of our party asked for his meal to be heated in the microwave, the lady that WE called over, took his plate, told him to get more from the buffet, as there was just hot put there. IT WAS NOT hot nor warm either. He refused to pay for his meal, and was not even questioned why. THey were understaffed, and were too occupied waiting on and getting take out orders filled. The Restaurant itself was cold, the food was cold, the service was deplorable. The three remaining people in our party, did pay for our meal, as we felt too embarrassed to say anything. This was POORLY organized..... very limited choice on the buffet, cold food, cold restaurant, and cold staff. WE WILL NOT be returning. Too bad, as it was soo good last year. Just deplorable service. Word of mouth is good or bad advertising. Certainly wouldn't recommend this restaurant.

Stephen Hall

Changed ownership. Still as great food.

Tiffany Lowe

Sister ordered me some of their fried rice and some chicken balls. Tasted pretty bland but I was hungry. The chicken balls were 90% batter. I was eating my fried rice when something caught my eye. There was an open staple hidden in my rice. I wouldn't recommend this place.

marie-rose thibodeau

Super good....

Michael G. Ward

Excellent food! It's all made from scratch and only after you order it. Huge portions at excellent prices. Appears very popular, take out available.

JD Surrette

Serves Canadian & Chinese. Most of the Chinese dishes you will never see in China, but that is what the locals want. Food is descent, but the atmosphere is lacking.

Angie Veinott

Delicious food, excellent service

Ocean Simmons

Food is decent for small town Chinese. But the wait is usually ridiculous.

Bradley D Harrison

My favourite place to get Chinese food since childhood. Family owned and operated. Authentic atmosphere. Great food at a decent price. Highly recommend that you stop by.

Paul La Lumiere

My favourite is the Cantonese chow mein. Always tasty always hot!

Marie Porter

Excellent service from young waiter, food good. Will be back.

heidi dimock

The food is delicious...and prices are great..

Kyle Bonnar

Food is mediocre. Place is relatively clean but not an eye opener to say the least

Wendy Brownell

Always Great food and service!

Neil Winch

Excellent Chinese. Good Prices.

Steve G

Always make a point to visit when I'm in town. Good is always great, and priced well

Mark Isa flyer

Adequate Chinese food prices are average recommended

Lee-Ann Blain

Best Chinese food restaurant I've ever been too. Can't wait to go again!

allan hicks

Food is great good portions

Robert Charest

Absolutely delish! Always made fresh and on the spot. ...the best Chinese food in Cumberland

Bumper

The Jade Palace is a wonderful restaurant with fast service, fantastic foods, and reasonable prices. I definitely recommend.

JammyHorizon17

Pretty good chinese in a very small town Just be grateful for that Also i get the same thing everytime im at a chinese place and they make it great and its very close to a tims (well its a small town) so afterwards if you dont like the aftertaste of chinese food you can get coffee or a donut or some timbits

Tanya Hatfield

You won't find better Chinese food anywhere. They do 80% takeout. So if you find it is a longer wait at times when not that busy in the dining room, you have to realize that they are still cooking for many customers That You Don't See. If you are deciding to call for takeout it's a good idea to call before 8 p.m.

Russell Atkinson

Great fully satisfied

Patrick Hawco

Awesome food.

Ellie May Hirtle

Food was ok price a little high

jason mathany

Excellent food , large portions

Jody Burton

Food is amazing

Nadine Lockhart

Amazing hot Chinese food. Friendly service

Marie Anderson

Food and service were both very good

Dale Allen

Food was very good ????

George Lantz

NO Wifi !!!!!!!!

Eric Ripley

Had lunch here. Good food. The chicken balls were the meatiest I have ever had.

Joe Hatfield

Great food great service. No wi-fi or wheelchair access, (restrooms are down a flight of stairs),or I'd definitely say 5 big stars.

Wendell Porter

Good food

B France

I have been ordering the Cantonese Chow Mein for a few years now and it's consistently good... would recommend

Laura Sanford

Small town restaurant that doesn't expect more than 2 people at one time.

marlyn lynds

it was an okay place not the fastest service and there was only one other couple besides us not sure about going back to it

scott trenholm

Great food - staff was great

T Godfrey

Ordered a lot....shrimp chow mein, chinese veggies, moo goo guy pan, chicken fried rice...and Mongolian beef....with cashews!!! Best ever!! The Mongolian beef doesnt come standard with cashews...but I find it really tops it off and they were very accommodating! Great eats!

Clayton Peters

Always a winner at Jade Palace

kenny brown

Great chinese food here!

J

Mediocre food. Take a blood pressure pill before eating. It was the saltiest food I’ve ever consumed. Restaurant looked clean.

Stacey Glenn

I always love going here, the food is always good!

Shelley Heap

Really good Chinese food and friendly service

Christopher Chang

So its another westernized Chinese food place. It does it well though. The interior design is definitely a vintage look. Exactly what you imagine it to be. A bit stylized with older furniture. The spacing is well done. Service was exceptionally good. Pretty prompt, very polite! We ordered a main, and a soup. The portions were enough for 2. The main had pork, chicken, and shrimp. Honestly I was a bit surprised by the BBQ pork. It was well done, good flavour, just lacking in color but that's fine. Prices were a bit high but they are the only Chinese in town so it is understandable. Parking is sufficient for the local. Overall would recommend!

徐芳

very good!

rea t

Food is great