I’ve been here about 4 or 5 times, and here is my cumulative review:
The staff and owners are very friendly and the customer service aspect of the table service is great. Although, when the restaurant becomes busy, the low head count in staff and servers results in slow service, especially when large tables in the banquet/party room are filled.
When it comes down to the food, the weekly burger feature creations are ingenious and very tasty combinations. Unfortunately, the execution tends to fail. In each of my visits, the French fries were always slightly undercooked. They always have a very noticeable ‘soggy’ bend when picking them up, as opposed to the desired crunch. As for the burger - the toppings seem to be fresh and do taste good, but you can’t be serving pink beef to the general consumer. On two occasions, my party guests complained of undercooked burgers. The general consumer does not order medium-rare burgers, and the restaurant needs to understand this, as I hope an accidental under-cooking isn’t a common occurrence.
I’ve also had the opportunity to try one of the Mac and cheese dishes. The flavours were absolutely great and matched to the title, but was most certainly microwaved, or left sitting before serving at the very least. Very noticeable hot and semi-warm spot differentiations throughout the bowl and a ‘chunkiness’ to the cheese sauce. Again, may have simply just been sitting for a while, but definitely disappointed.
Overall a restaurant with great potential. If the small issues are ironed out and more patience is brought to the food side of things, it will be even more successful.