Reviews of Island Family Restaurant (Restaurant)

Milo

Quite possibly the worst Chinese food ever...... girls that I work with suggested this place and they raved that it was the best Chinese food that they had ever had...well girls you need to enlighten your palette.....the chicken fried rice was tasteless,very dry and had a million peas in it....... Chicken balls soaked in grease and nothing but batter... seriously,if anyone actually thinks that this food is edible then your taste buds are non existent.....never again will I waste my money here....uggggg.

Lee Janson

This restaurant probably won't wow people but it was ok. I had the fish and chips. The fish portions were very big. The fish batter almost tasted like chicken balls (Chinese food). The fries were frozen, but decent and the gravy was quite tasty. Price was reasonable.

Killer Queen DBD

Awesome food, Chinese food is Authentic and fresh

MaggPye

Decent food and prices for a quick and easy dinner out with family

James Mudie

1st time

J Davis

Love the Chinese food here

C Runpixierun

Tried this restaurant for the first time and had good basic Chinese food, nothing fancy but the meal was tasty and portions were generous. Wait staff were friendly, welcoming and helpful. This nice little restaurant just has a bit of an identity crisis. Google maps says family restaurant that serves breakfast. The sign out front is a map of Newfoundland coloured in with a Greek flag. Inside the restaurant is decorated with Grecian pictures. But they serve Chinese, Greek and Canadian food. Yes, I know, I know...this is small town Ontario and we do things just a bit different out here and to heak with all you judgy big city snobs, right? Okay, that being said, I guess we just have to get used to the incongruent combo here and dine on....Vive la small town eccentricities. Heading back there next week to try their breakfast.

Earl Jason Collins

Great Western! Was huge too!

April Parent

Live above and depending what you get it's good best place in town for Chinese food and they serve alcohol

Glenn Dowds

Great

Darren Tugwood

Good food, good prices.

Christopher Brennan

Cozy little family restaurant. Good food but terrible coffee on this visit.

Yanick Emond

Food was ok. They burnt my bacon

Tabitha Taylor

Delightfully surprised to find out this was the best Chinese Food Meal i have ever (emphasis on EVER) had. In my house chinese food is a treat night but all were thrilled to learn that this little gem of a place steps away from my new office door is so amazing. The service was excellent but to experience excellent service and then upon eating this take out meal just couldn’t believe the wow factor of how great it was. Oh and the portions were super too!

Dawn Gannon

Best Chinese food in town!

Mike Roy

Great food in a family restaurent

Wes Lavender

Very nice people and excellent food it's the best I have ever had...Keep up the excellent work

Rob Johnson

Good...

Florjan Gjolaj

Had a very poor food experience, ordered a buffalo chicken wrap and it came out ice cold and tasted extremely bitter. My friend ordered some fish that tasted alright, nothing special. The fries and service was very good but other than that, food was less than mediocre, and the restaurant is very dated inside

Quinte Security Systems Don

Great food fast service

Doug McGregor

Friendly and good food here too.

Kari Q.

Always a good inexpensive meal with wonderful service

Gillian Bennett

Always a tasty treat :)

Jan Hofmann

This is a friendly place! Good food, and family run.

Christine Sedore

Very good food and service ! Prices are also awesome !

Emily Walker

My mother and I ordered from here, and usually their food is amazing and etc. Unfortunately, they took 1:50:00 to get to our house which is just by the LCBO. We called after an hour wondering where our $58 meal was. Our guest had to leave and left hungry. They told us only 15-20 minutes left. After thirty minutes, we called again- at this point we were really hungry. They said it would come soon. We asked to speak to the owner because no take out should take that long to get to a doorstep, and we just wanted to see if they'd give us some free wings on the side to compensate for the time taken (1:30:00). The owner refused to even go onto the telephone, and made the employee tell us "No compensation. No refund. It was under two hours." The employee was fairly rude and obviously couldn't care less. We finally hung up, miffed. No food should take that long to cook, and the owner should've been professional enough to pick up a phone and tell us themselves. After another twenty minutes of waiting, our food finally came. Not even ten minutes away from 2 hours. No refund, no deduction, no compensation. Our guest left hungry, and we were led hungry for almost two hours. Very disappointed in this service. Usually we like to support family owned businesses within our community, but this makes people not even want to touch your place with a ten foot pole. Also, noodles were dry.

Kwong Ng

If by chance you are in the area and craving some Chinese food, your options are very limited, but you won't regret going to island family restaurant. The homey atmosphere coupled with friendly staff gives you the feel good lunch or dinner.. Oh and the food is pretty good too. Well balanced portions and good taste without the over powering use of salt like some places I've gone to.

Angela Capone

First time ordering here, excellent Chinese food. ????

Mike P.

Grossly overpriced for the quality AND quantity of food you get. The shrimp chow mein is just sprouts and shrimp (about 7-10 in the order) and is completely tasteless and flavorless. Huge mistake ordering out from here. Stay away

Flora Pan

Nice family environment with friendly service. The lasagne was the best I've had and the garlic bread was also wonderful.

Natasha “Shorty” Mccumber

Great owners

Jasper

Awesome food i rate 10/10 you should check it out! I like the fries and burgers

Mario Villano

Food is awefoul

Bryan T. Cooke

Not enough staff for all the people. Had to leave after not even getting a drink of water.

Bill Shane

Good food filling meals and reasonable prices . Service good as well . We enjoyed having our 53 Wedding Anniversary dinner there . We went during the off hours and enjoyed a quit dinner .

Larry Lunan

Good food great prices

Michelle Conley

Great place amazing food

laurie markland

Great food. Great value. Friendly family run business. Really needs a reno though.

Ryan Brough

Great food and friendly staff who can treat a annoying customer very well. Only thing I can say that's negative is the decor is dated and a odd clash of styles. The website is also very out of date.

Philip Heal

This is a nice little family restaurant. The service wasn't the best or quickest.

Sharon Reid

Good food and fast service

carol spence

Very good food

Elizabeth Jenkins

Nothing special

Marelene McKenzie

My husband and I really like this restaurant as the place to go or for take- out for Chinese food. Food always cooked well and still hot when served. Almosphere is relaxing and clean looking. Friendly and polite servicers who don't make you feel like you have to hurry up and get out. Would reccommend it as the place to eat in Picton.

al sager

Awesome place for breakfast lunch and supper... Great Chinese food also.

Ray Ellis

Their Chinese food is fabulous BUT, twice now on take out orders, we have been shorted. Our fault for not checking before we leave but it shouldn’t be rocket science. We always order the same, dinner for two, 2 extra egg rolls, 1 order of almond guy ding and an extra sweet and sour sauce. First time, forgot the almond guy ding and tonight, forgot the rice. Frustrated because we live half an hour away so by the time we get back to eat, we’re not going to spend another hour on the road. Again great but check your order before you leave!

Maple Ridge Family Campground

Great tasting food, good customer service

Jane McConnell

Very family friendly place to eat. With covid restrictions it has only been a take out restaurant. They still make your visit to order or pick up your food a nice experience. Highly recommend!!!

Marie Kaye

Rice was dry, ribs were dry and they got our order wrong we realized it when we got to the cottage. The person who provided service to us was very friendly.

Ricky King

Came in from Toronto for the weekend. We went to this place because our hotel restaurant was full. It was fine... breakfast was pretty normal and portions were big. It was quiet there and I felt put off because of it but that was unfair I believe.

Etienne Theriault

Who puts kraft's orange cheese on eggs?

Chris Wong

Good food. Choose from Chinese, Greek or Canadian foods.

Blair Hutchings

This is the best Chinese food ever. Fresh and delicious.

Gloria States

Quiet and very friendly

Dan Labeau

Good basic Chinese food.. have not tried the rest of the menu as there is Greek and Canadian food as well. Good size portions

Andrew Knight

Healthy portions. Good price.

Betty Long

Great food

Joe Lent

Good food

Patty Allen

Very good food

jacquie smith

Good Chinese food!

Donald Insley

We paid $43.45 for a dinner for 3, 2 months ago now they charge us $58 today we showed they are over charging us and they called us lier.. we will never go back. Worst place to go.

Josie Shankaran

One of the worst Chinese food I have ever eaten. Ordered Chick fried rice, no check just fried the rice in the soya sauce. BAD BAD BAD Ordered Chicken with Vegetables, just mixed with some bad gravy. Ordered beef with broccoli. no broccoli just alot of onions. It is a real shame, she serves and cooks at the same time. I understand that there is labour shortage......dam serve proper Chinese food. Sorry, I will never order food from this dirty restaurant again.

Jade MacDonald

Lots of variety, nothing special about the food but I'd go back

Maria Ines Caicedo

(Translated) David I saw go (Original) David je vus allez

earl robinson

Good food and very hard working family owned

Riley Williams

Good food and and they make you feel at home! Great service too! 5 stars

Alison Rayner

We had items from the normal menu and they weren't great. But the Chinese food we saw coming out seemed like it would have been a better option.

cheryl minaker

Best Chinese food in town