Here you will see all the reviews of people who are purchasing the services and products of Palermo Cucina (Restaurant) around North Vancouver territory (Canada).
Right now this business has a score of 4.3 out of 5 and that rating has been calculated on 127 reviews.
You may have noticed that its rating is positive, and it's based on a very large number of scores, so we can conclude that the assessment is very reliable. If many people have bothered to value when they are satisfied with the service, is that it works.
You know that we do not usually stop to set feddbacks when they are positive and we usually do it only if we have had a problem or incidence...
This Restaurant is classified in the category of Italian restaurant.
Service was a bit slow and food was average, but they are just getting going. Will give them another try in a couple of months.
Amazing food and service A++++
Good food. Friendly staff. My son and my go-to place for pasta and pizza nights in North Van.
Food was ok but very poor customer service from the lady who was serving us, she treated us in a very bad way, i visited the place on September 13 2020, 3:30 pm. And we were the only table of 4 in the restaurant and restaurant was empty ,please owner train your staff and teach them how to deal with customers
Excellent food, service, ambitious, unique, live music, clean, good price selection... Can't ask for more.. Five stars from me !
Very pleasant ambience, clean and delicious Italian food. I highly recommend the tiramisu, pizzas and pesto.
One of the best restaurants you could find in the North shore, beautiful place, responsible ownership and of course very nice and welcoming staff. Well done team!
Wonderful place to enjoy some great food and a lovely patio! Had a wonderful supper a few weeks ago. Tried several dishes and all were excellent, well worth a visit.
Thank you for your generosity to health care staff today. Your food is full of love and so delicious!
Meal type
Seriously great food and service, would not hesitate to go back. Fantastic service from Pedro. Big thumbs up.
Delicious food, great atmosphere and friendly service. We've ordered takeout from them during the pandemic and were excited to dine in. They did not disappoint! The live music was great too!
The pizza was good.Could have had a little more topping. Waitress had mask on incorrectly,when asked to put it on properly she stated it did not fit her properly(Was not very useful the way she had it on).Also did not appreciate her hair not tied back and hanging in front of her.
Best pizza in North Vancouver!! And I’m Italian!
When one goes to a pizza restaurant there is an expectation of the restaurant being able to serve pizza, which was unfortunately not the case for us. We went around 830 on a Friday and were seated promptly, there was a band playing but they were almost drown out by the terrible acoustics in the restaurant, it felt like everyone in the establishment was yelling inside my head. It was unbelievably noisey. The table was set with mismatched cutlery, and the wine glasses were used as water glasses, although I know I'm being petty is still kind of odd, especially when considering the prices at this place. Regardless of all of this, we were given menus and waited for about 15 minutes before a waiter approached. By this point we were pretty excited about finally getting to order. Instead of the standard 'what can we get you' however we got a 'we are out of pizza'. We decided to eat at one of the several other Italian restaurants on the north shore.
Consistently great food. The Lamb shanks on risotto are a must!
Absolutely rude staff and the food is sub-par, will not return.
Went for the first time the other day and enjoyed it. Good food and the prices were reasonable. Pretty sure we'll be back.
Very flavorful pizza. You can test every fresh ingredient from the basil to the tomatoes to the cheese and everything in between. Ordered 2 pizzas at prime time on a Friday night, and they were wood roasted and ready to eat after only 20 minutes. Tommy approved. :) #update August 15 2020: Have had dinner here 3 times now. Every time I am more impressed. The pizza is top notch. Seriously, you have to give it a try if you like Italian style pizza.
Poor service and a ton of garlic. Dough was good, but it's not enough to make a pizza decent.
Wooow i really enjoyed . What a place and staff. God bless you ????????
Great atmosphere, food and service.
Reserved a specific table to celebrate my birthday. At the special day we arrived to the restaurant to find that not only the table was not reserved but if we wanted to sit outside on a different table we have to wait unspecified amount of time. Very disappointing for me and my guests. Had to change my plans in the last minute.
Pizza was soggy and limp, crust could not hold toppings on both pizzas that we ordered. Sizing was tiny and compared to what you can get in area, I would not order again.
First review I've written but feel it is warranted. We have been to Palermo's multiple times, sometimes in a large group and everytime the food has been excellent no matter what has been ordered beautifully prepared and delicious. The Pizza is authentic Neopolitan. We love the background music which is not overwhelming as in so many restaurants. The staff and owner are friendly and accommodating. We were there last week May 30th and it is still our favourite place to dine.
Dine in
I went with friends last Sunday September 13 2020 for lunch at 3:30 the server greeted us in a very nice way he was sooo helpful and , then when the food came in i was still eating other server came to me 3 times in about 5 minutes and ask me do you wanna finish your slice of pizza , i was like am still eating then after 2 minutes she came back again and ask me did you eat it ,i told her stop asking me i am still eating then she was like if you don’t eat it take it home ,she was extremely rude and have no idea how to deal with customers, i liked the food aloot though , but because of their customer service i will never be back again .
I wish that I had taken a photo of it but I went in with my friend just before the most recent lockdown. I got spaghetti and meatballs and it was delicious! I'm very picky and the meatballs were just amazing three huge ones!! I will absolutely go back wish I had the meatball recipe!
Great pizza
I don't usually write reviews but wanted to let the family that owns Palermo know what a pleasure it has been to have you in our neighborhood. We've ordered takeout on numerous occasions. The food has always been delicious and we have always been treated with nothing but kindness. Even sent home with a complimentary dessert on our first visit as a kind gesture. My husband and I hope you thrive here and we will definitely be seeing you soon.
Best & most AUTHENTIC Italian pizza in Vancouver! The ingredients are amazing quality - so impressed, one of the best pizzas I've ever tried outside Italy!
Good food, extremely friendly staff
Spent a wonderful evening with some friends. We stayed for a couple hours and enjoyed great pizza and drinks. The atmosphere was welcoming, and the aesthetic of the restaurant completed the experience.
Nice staff, good-looking place/patio, local beers on tap. But we were disappointed by the Happy Hour, which said either calamari or meatballs on their website but was calamari or chicken wings at the restaurant. And the calamari was lightly breaded but still managed to be super greasy, with a lot of tomato sauce for dipping - not a fan at all. Will stick to their funghi options.
Excellent food, friendly professional service, live music and a great atmosphere at reasonable prices. One of our go to restaurants.
We tried pizza and pasta, pappardelle, tagliatelle and spaghetti and everything was really good, same thing for the deserts where the winner was the tiramisu. There was live music that added a plus. Would come again.
Dinner
My new favorite pizzeria. Great food. Great service. Love it!
Pretty good pizza considering I tolerate room temperature/cold pizza lol! I picked up my order from which I told my mom to NOT order super early in case the kitchen cooks too early to prevent it being cold, but that's beside the point (she ordered it at 4pm and pick up wasn't until 530pm). But ANYWAY, the pizza was very delightful!! I'm sure it's even better when it comes out hot and fresh!!
Great pizzas, pastas, all in Neapolitan style
Excellent food with really good customer service. I enjoyed a lot. Highly recommended.
Lonsdale needs more places like this. Casual Italian? I’m in! We went on opening day. I was pleasantly surprised by how organised everything looked. Warm welcome and greeting by the host, excellent follow up by the server and great overall atmosphere. Food wise we had the carpaccio and meatballs as appetizers. Simple but great flavours. For mains we had a pizza with pancetta and a tagliatelle with mushrooms. Very good flavours. I am excited to go again. I am sure that things will get even better once they have been open for a few months.
The meal tasted amazing, and the staff was amazing. For an amazing weekend, you need to check this amazing place out. 6/5 stars
Fun vibe and delicious food. They know their pizza!
Great vibes, awesome food. The pasta is definitely a highlight of the menu, live music sometimes too!
Delicious food and nice environment. Tables are nicely spaced out. On Tuesdays, all pasta is $13 !! The waitress even packed us some complementary bread to go!
Wow! The food was phenomenal - so flavourful and cooked to perfection with excellent portion sizes. A Warm and cozy atmosphere! The service was 10/10 - extremely attentive, knowledgeable and friendly. This is the real deal in quality authentic Italian dining in Northshore. We had been here couple of times before, but this time we celebrated my husband's birthday with our friends and enjoyed the music band so much! Highly recommended.
The Friday night love music was excellent!
Good food. Recommend the pizzas or Calzone over pasta option. The pizza crust is well made. The pasta was good but after having a bite of a calzone, I wished I got that. I don't like their projector TV playing strange shows.. too distracting while trying to have conversation.
Excellent and fast customer service, good quality food. Very nice and cozy environment. Everything is pleasant in here.
I dined out at the terrace on a beautiful day, the polite bikers with fancy mustaches on the other table recommended the clams. Whatever that is, I think it must be awesome for many reasons on my end.
I would highly recommend Excellent food, the staffs are so friendly.
Soooooooo gooooooood
Poor service.... Drinks spilled all down my wifes and her friends backs no offer to pay for cleaning . Half the group had pizza which came out 35 min before the rest of our parties food which came out under cooked (pasta) overcooked (halibut) and cold in the middle (lasagna). They gave us an extra pizza which was not ordered and tried to charge for it, and then we had to ask 5 times for the bill. No reduction in cost for the spilled drinks, when we asked for the extra pizza to be removed we were told but you ate it, and then unpolitly asked to leave. The manager literally pushed (hands on) my wife and her friend out the door. Very poor service. Oh and the table beside us found the the finger from a plastic glove in their pizza and the chef who came out to apologize simply said these things happen.... A lot to learn about customer service....
Meal type
Meal type
We all were excited until we waited for our dinner for an hour. Then we asked for manager. We brought up the matter and he said, is that what you called me for?!!!!! A very rude manager who then asked if we are Persian and we said yes and he gave us a bad look which meant to us shut up and eat. The owner should fire him immediately as he will bring loss to that place.
My favorite restaurant in N.Van since May 2020. Staff is accommodating and eager to please, the owner is friendly and wants to know of any complaints, every thing I've ordered I've thoroughly enjoyed and the prices are quite reasonable.
Simply amazing. I cant say enough good things about the food, the service and the atmosphere. I wish I lived in Vancouver as I would make this a go to place. Well done to all the staff.
Fantastic food and excellent service ????
Excellent ????
We meet with my mom once a week on the North Shore for supper and have been tired of our usual places. Am I ever glad we decided to try Palermo Cucina! The food was FANTASTIC, the staff were excellent. We loved it and can't wait to go back!
Delicious pasta, great sized portions, friendly staff, and trendy interior decor! I love a good pasta place, and this is one of them!
Great atmosphere, cozy and nice. The music was nice and perfect volume. The food was delicious, we had calamari, ceasar salad and veggie pizza. It was So good we continued with dessert ????. My daughter loved the lemon sorbetto and I enjoyed the classisc tiramisu. The staff were super friendly and attentive. Lots of smiles and engagement. The owner/chef impressed me as he came out to check on us,, and brought us their homemade bread himself (which was delicious)! I would recommend this place and will definitely be coming back
This has quickly become one of my favorite Italian eateries. The owner spends his time in the kitchen and cares deeply about his food. The pasta is freshly made, and every meal I've had has been incredible. Service is fast and friendly. Brick oven pizza. Highly recommended.
best pasta out there, and the staff is very friendly.
Meal type
Really enjoyed our lunch. The service was excellent and the portions a good size for the price. Will definitely go back.
Very rude to delivery drivers! You can notice by yourself
I am giving this place 3 stars as the service and attention to wanting to make a pleasant experience for their customers is important to them. They also have a virtual menu that you scan the code with your phone and it pops up...which is very cool. Social distancing tables in full effect and a pretty great patio space. The food..I had lasagna served to me that was less than warm. I sent it back to warm and they brought me a new piece..it was only slightly warmer than the first. My friends lasagna was the same but she was too hungry to wait to get it warmed up. The flavour I hate to say was very bland. I had to doctor it up with extra pepper and Parmesan to give it some personality! My friend said that the Ceaser Salad was tasty and the Calzone pretty good. The owner, I believe brought me a piece of Tiramisu on the house to make up for the lasagna business. I thought that was sweet. It was tasty.. but once again light on that punch of flavour I love in that dessert.
Best meal I've had in a week in Vancouver; excellent pizza and pasta. Highly recommend!!
Delicious lamb shank and mushroom risotto!
Came here with parents during happy hour, when the pizza was priced at $13. Had the insalata salad to start, then we ordered the margarita and the salsiccia pizza. Salad and margarita were both alright - salad could've used more vinegarette, but the salsiccia pizza was amazing. The perfect texture of the dough on top of the amazing flavours combined to form an amazing pizza experience. We will come back and try the calzones next time.
So tasty! ????????
Everything was good. Staff, food, live music and the atmosphere.
We were 7 friends very excited to get to this local brand new restaurant to celebrate our friend’s birthday last night. We made our orders at around 6:30 pm and waited for almost 1 hour. The manager came along later being absolutely rude with us because we asked him why it’s taking so long to get our food”. Later, we blamed ourselves that why we didn’t leave the restaurant after he talked to us like that.
Dine in
Great food,Great server,great service i love this place . highly recommended
Wooow! Very good pizza and restaurant ????
A rainy nights refuge. A wonderful meal and beverages. A recommend visit if on Lonsdale. They had a screen showcasing Italy which was different, I guess it makes you feel like you were travelling. Good idea but a bit too much like a tourist advertisement. A small detail when paired with the food which was magnificent. Our server was attentive. The room recently renovated. Enjoy your visit.
Great service and food. I found the menu items to be reasonably priced. Pizza was good, eggplant dish looked very good (two thumbs up from dining partner)
Atmosphere is fantastic! Food is tasty! Staff is friendly and warm...what more could you ask for from a restaurant?! ???? Must try for sure
Nice location with friendly atmosphere. People were nice and the service was good. The food was just okay and could be better but it’s still worth the visit. They offer special promotion on Tuesdays
Good restaurant, good establishment.
Went there for a Birthday dinner food was very good prices were pretty good. I was in the resturant business for 13 years the only thing that needs to be worked on is the pizza flavor was good but crust was a bit to moist and limp really need to work on crust and a bit more cheese to keep the toppings on the crust. Other than that food is good and the staff is great. Lots of seating parking sometimes can be a challenge. Go and enjoy. ????????????????????
I came to eat here with my family and we had a wonderful experience!. Our lovely servers were extremely accommodating and pleasant with us. They regularly checked in on how we were doing and even the owner came to greet us. He was very entertaining and said many kind things to us. He made us feel very welcomed and appreciated. The restaurant is very bright and airy. There is lots of space and they easily accommodated one of my guests who is in a wheelchair. The food was absolutely amazing and the flavors were spot on and delicious!. The presentation of the food was luxurious and elegant. My brother in law ordered the pizza, and it looked delicious! They cooked the pizza in a beautiful looking wood stone fire oven and I'll be sure to try the pizza next time!. Our servers Kelly and micha (a lovely young Persian girl) gave us outstanding service and we were all very happy. We'll be sure to return soon!.
We love the food at Palermo Cucina. The wait staff is very attentive and friendly and an added bonus is the live music! Their menu works well as a convenient take home option too. If you are thinking of trying out this restaurant don't hesitate. We highly recommend it.
Excellent customer service, when business is busy and you want to enjoy your meal outdoor ,you can use waiting list for your outdoor table. every waitress has mask on site and you wait no much time for your meal. Anyway it offer very good pizza which is worth for you and your family.
(Translated) Of the best "Calzone" of BC (Original) De los mejores "Calzone" de BC
So happy to have a local restaurant with live music which our group really enjoyed Saturday night. I was really curious to see how the old coffee shop had been transformed and now I know why it took so long.....excellent job. Food,wine and service were all great ( thank you Taylor). Looking forward to the next time now.
Had two pizzas, both of which were really good. The rest of the menu looked good too. I'll be coming back soon. Service could use some improvement, but I'll chalk that up to it being a new restaurant.
Good food, classic & clean place, good wine selection, will definitely go back me & my wife. Next I will try their Calzone.
I love the capricciosa pizza! Best pizza everr
amazing food. the taste and the quality of the food is really incredible. I had the eggplant parmezan and it was excellent. I`d be a regular here. thank you.
the mushroom taglateli (sp?) was AWESOME. the lasagna and spaghetti were above grade. good fresh salad. only request would be is the bread was pretty dry... which comes free but could be better. nice local restaurant.
My wife and I dined in on a Friday night, which had live music making the experience even better. The food was very good, we had the chicken Parmesan and chicken and pesto pizza! Our server was very nice and attentive. The espresso martini was one of the best I’ve had! Will be back!
Excellent Italian in a warm, inviting atmosphere, topped with superb service.
Your pizzas are amazing????
Haven't tried much on their menu but they have amazing pepperoni pizza.
The goods was really good. But the atmosphere was ruined by overly loud and poor quality live music. Would have got 5 stars if the music was simply quieter and was being played of nicer speakers.
Pizzas and pasta were amazing! Staff super friendly and service excellent!
(Translated) Delicious cuisine, helpful staff. Suitable for visiting with children, and for dinner for two. (Original) Вкусная кухня, внимательный персонал. Подойдёт как для посещения с детьми, так и для ужина в двоём.
Great pizza, great service. The order came fast And fresh. Prices were reasonable and I’d definitely go back.
They are so nice here and the food is so good!
The food here is great but the service is awful. I called in a takeout order at 7:10, was told to come in 45 minutes, came in at exactly 7:55, and when I came in, waited to be rung up and then was spoken to SO rudely for taking too long to come pick up my order? I asked if that meant my food had been sitting out for long (they said not too long) and I explained that I was told 45 minutes and was on time for my order, and then was argued with about that by the woman I spoke to on the phone. Being in there for the 2 minutes it took to get my food was awful but at least it was good, just a little cold obviously.
The food is great but the service is always super slow. Have been here 3 times and always they are short staffed slow in serving.
Delicious pizza and the best waitress in the city Mária! Thank you.
Fantastic pizza, calzone and salad. Attentive service and the patio is heated!
Went at 5:45 on a Tuesday night. No other patrons, except young parents with a wailing baby picking up a pizza to go. It took over an hour to get our food, even though we gave our order within 5 minutes of our arrival. Our 2 salads, and an entree (calamari) arrived on time. Calamari was presentable, but both salads were very basic, of low value, and underwhelming ($12 for a single side salad)? I ordered a "Panzanella" salad, which was simply cut up bread cubes and cubed tomatoes ($12), with absolutely NO seasoning at all. After 45 minutes, the manager came to our table and told us our food had mistakenly been given to another table (which begs the question where did THEIR food go?), which meant we had t wait an additional 30 minutes for our pizza. After 90 minutes we received 3 pizzas when we ordered 2, which we then ate quickly (we were starving by then and would have eaten the box) and left with one pizza (which we had not ordered) in a box. Total cost for the night (prior to tip) was $77 for two pizzas and a couple of small single salads. Is this good value for a new restaurant? Aren't they supposed to be trying to impress? There are plenty of places close to us that provide better value and service. I predict this place will be gone by the end of the year unless their service and food offerings change. Will NOT be coming back.
Great kitchen food! The kitchen staff really rocked it! really good job on the calamari, the tomato sauce was to die for. The salad was good too, and the olive oil they are using is very good quality. The two pizzas that we ordered where ok. The pizza dough was perfect! I think who ever was working with it was adding to much flour when they actually were making the pizza, so the crust left my mouth very dry and i had to use alot of olive oil poured on it. The good thing was, the center was not wet at all and that was great but the end of the crust was way too thick, so i think its a learning curve in regards to the pizza assembly part, and working with the dough. I hope they can teach the pizza guys a better technique, the dough was perfect! Nice decor, great presentation, everything was clean, the servers where a little bit disorganized but they where really trying their best. I would give this place another try in about six months to see how they are doing in regards to the pizzas, its tough starting out a new business but i think with a little tweaking they have what it takes to make a success of it, good luck.
Food is very good , salads were abundant and fresh. Pizzas and pastas are delicious. The prices are very fair, I happy this restaurant is part of the neighborhood.
Dine in
Great staff, and fantastic food!!
Pasta was over cooked, sauce was flat. Caesar salad came with THREE croutons. Yet the service managed to be even worse.
I don't normally post reviews but I had found this new pizza joint pop up close to my neighborhood and figured I'd give them a try. When my friend and I walked in the joint was very busy, the staff were all really friendly with exceptional service, our food was very enjoyable. One take away I would have to say is, the service was a bit slower paced but otherwise, I would recommend this pizza joint to all my friends and family! :)
Always there for some pasta Tuesdays, love the creamy pesto pasta yum yum yum ????
You should try pizza there best pizza ever
I was introduced to this place by a friend and I enjoyed their food. They’re known for their delish Neopolitan pizza and pasta. We started with the deep fried calamari and had the prosciutto pizza with fresh arugula. The calamari came with slightly grilled red peppers which was a nice change. The sauce has a bit of a kick to it. It didn’t taste too greasy but a little too much of batter. The pizza was cooked in a wood fired pizza oven. The menu is one and the same for both lunch and dinner. There’s a decent selection for vegetarians. Note they’re only open for lunch from Wednesdays to Sundays. Closed Mondays. Service was prompt. Great ambience and clean place. Parking is on the street. Be aware of the 1 hour parking limits except the side streets which is 2 hr max.
Great service and awesome food!
Amazing Place. Went in after 6. The waiter was very tentative when I placed my order. The food was amazing and there was always someone around if I needed something.
Pizza is sooo small for that price and the flower not at all crisby. Cheese and sauce was not bad but sorry I am to por to pay 20 dollar after tax just for a snack
So good, the waitress Cory, was the best, she makes the best drinks, the bellini, made with fresh fruit. They are fairly priced. The experience was amazing, definitely a place to go with your family, or first date. The calamari was definitely really good. Service was excellent. Thank youuuu.
Simply the worst service I have experienced in Canada. Which was not offset in any way by the very average food. Very basic service was lacking. We had to catch a server to ask if we could order, we had noone check if our food was ok, then we were brought the bill and then ignored for at least 30 minutes whilst we waited to pay. I was looking forward to this place opening but sadly will not be returning.
I am surprised by how many one-star reviews there are for this restaurant. but I suppose a lot of them have to do with the long wait time to get their food. When we were there on Friday night it was very busy but we didn't have to wait too long for our food at all. My friend and I went and were so happy with everything there. The food was fabulous. Our server was great. There was live music but we were thrilled because even though they were playing we could still have a conversation without yelling. So that's the best of both worlds. My only complaint is that you can't make a reservation online either on their website, OpenTable or any other place. As soon as we came in the door they told us it's best to make a reservation as it may sometimes be difficult to get a seat if we don't. BUT you need to call to make a reservation and yet they don't open until 5. We were given conflicting information as one one man told us someone is here during the day so we could call whenever we need to. However the waitress said we have to wait until after 5 to call to make a reservation. I don't know about you but I don't really use my phone to call anybody unless it's my aging grandmother. I hope they register with Open Table soon. We will be back for sure with or without a reservation. :)
Good selection of pizza, pastas and calzone. What we had were all tasty. Friendly service staff
Great place. went there on Sunday nigh the taste of the food was really good. been there 5 times so far. tried pastas and pizzas and we all liked all the food there. great staff as well. will go there again for sure. and they have live music on the weekends. thumbs uppppp!
Love the pizza great open space, friendly staff
The people on here complaining about the pizza being “soggy and limp” are use to eating at Pizza Hut, and should probably stay there haha this is AMAZING authentic pizza!!
Delicious eggplant parmigiana - outstanding - tons of thin layers and perfectly cheesy. Good portions size too. Friendly staff, sanitizer and masks in effect, sat on the patio. Will definitely go there again soon for more eggplant parmigiana !
I would like to praise, this restaurant has a pleasant appeared on arrival.The food I ordered was very tasty and the waitress her name is Maria is a very nice companion. The restaurant is clean, the service respectful and the food very tasty.
Great food, friendly service, great patio, you can also choose your toppings on pizza! Love it! Strongly recommended!
Delivered us 20 pizzas to a park! Pizza was amazing and will definitely eat there again. Thanks Palermo Cucina!
Great food, service and price. My personal favourite is their calzone, every one of them.
I ordered the meat Bolognese pasta, the margarita pizza and tiramisu from skip the dishes. This was actually the best meat bolognese pasta I’ve ever tried! Amazing food, and great presentation. I would definitely order again from Palermo Cucina! Thank you Palermo for amazing Italian food
Slow service, outdated music played way to loud. People working here look like they don't want or even like being here.
Very helpful staff, great product selection Fantastic coffee as always ... Free MasK!
This was my go to for Italian food, and I loved it so much I decided to apply and ended up working one shift here. However, as an experienced server there were things I wasn’t pleased about and I decided not to work there. I was never paid for my shift despite reaching out to them numerous times. The staff that I worked with were also very rude and had a negative energy about them. I still have not heard from them after several months, and unfortunately it looks like I will have to file a claim. I’m very disappointed, as I loved this restaurant and wanted to support them through Covid. I won’t be going back again.
Order pizza at home Very bland taste ,Is not an authentic Italian pizzeria Tiramisu was not flavor very bland to To bad !
Great food and great live music on the weekends. The calzones are excellent!
Dine in
Dinner
Such a lovely and very cozy place with wonderful meals with warm and welcoming staff.
This is a must stop when you are in North Vancouver. The food is amazing, the service is top drawer, the restaurant is extremely clean. Every meal that we have tried has been cooked to perfection and the flavour will keep you coming back for more. This is my second visit this week. Excellent!!! Bravo
The best wood-oven calzone in town! Must try if on Lonsdale, you won't be disappointed!!
Everything in the restaurant is so pleasant. The food is good and the customer service is just great! For sure I will suggest this restaurant to my friends.
Food was great, server was great. She definitely needed help though - she had to take our drink order and then go make our cocktails herself. Two servers, no bartender and an owner that seemed friendly enough but didn’t help his team.
Excellent cuisine, perfectly sized portions, very nice atmosphere. Staff are very kind and helpful. Reasonably priced too.
Ask for Malik, he’s the best. Love him
Some if the best Italian food ever!
Amazing atmosphere, great food all the staff really know how to make someone feel welcome and wanted.. The pizza is to die for and the menu is excellent.. I go up every Sunday and have a pizza and an entree. Usually a pasta dish my goal is to try everything on that menu at least once..So far everything is down right delicious the chef is exceptional and know's how to make a great meal.. the owner is also a great guy always welcomes me with open arms and takes good care or myself and everyone I bring to try their delicious menu
The food was great with very reasonable prices. I'm definitely planning to go back and tryout the rest of the menu :) The only thing that can improve is providing some sort of system so that the costumers wouldn't need to wait in line by the restaurant during the busy hours (no one took our names/phone number down when we had to wait for our table, there was just old school lining up by the restaurant). Other than that everything was perfect. Thank you for the great service and food guys!
They put too much cheese on. It's not authentic. If you like a mound of cheese get pizza hut
Just had the Spaghetti Bolognese. A nice large portion, prepared perfectly and absolutely delicious. So happy to find quality.
The food here was terrible to say the least.
This place has great Italian food, good ambiance, and excellent hospitality! Fernando does a great job at making sure that his guests are well taken care of, it is this personal touch that makes this place unique. Their lamb chops are highly recommended but so are their pizzas and pastas. The atmosphere is relaxed with classy background music, and the service is friendly and good. Do visit if you are in the mood for good Italian food and a friendly environment.
Food was straight ahead Italian with a good portion size. Service was quick, friendly and unobtrusive. But, I LOVE that they have live music!! Would definitely go again.
Dinner
Seriously a welcomed and fantastic treat for the PSS and QRT teams at LGH. Thank you so much . Amazing service .
Love this place. They are super quick for take out and it is always hot, fresh and tasty.
Service
Great atmosphere. Food was very flavorful! Friendly staff. We need to work on the coffee drinks but definitely coming back!
Great calamari on delivery, okay bolognese but too heavy on the nutmeg, meat balls were really over spiced and not great. Caesar salad was just okay. Over all, we were looking forward to a good Italian meal and this wasn’t it.
We had the antipasto for two: the chorizo pancetta, and olives were good. The mozzarella was not great, while the portion size was more than generous. The Caprese salad was using the same mozzarella and covered in arugula. Very average. Suggestion: use a smaller plate, better presentation, lose the arugula, use basil and season it with salt and pepper. Had the pesto and chicken pizza. Very good. Lots of toppings for a wood fire oven pizza. The chicken wasn't dried out and tasty, a good amount of cheese and LOTS of pesto, with fresh basil on it. The crust was crisp all the way to the middle and had some flavour. Easily the highlight of the night. One more thing: maybe I'm spoiled, but I expect a curated beer selection for small places in North Vancouver. Three of six the draft beers were pale ales and the others were Granville Island honey lager and a "German lager" (not sure from where). Then the bottle selection was the same ones you find at a nation wide pizza place. This doesn't seperate you and you should try and be different. It's ok, but there's lots of competition in the neighborhood in this space (pizza). Now a deal breaker, while it doesn't encourage a return visit because I have a competitor closer to my home.
Fantastic restaurant, great food, nice friendly staff. Been in twice in the past week, wish we had come in before now
Great place to wind down and enjoy your moment, quick & friendly service, hospitable staffs , great fresh food, and above all smell of wood fire was best touch to my day . My FAV spot .
OK 5 stars. Dinner on Tueaday pasta night. 13.00 per plate. Very good pasta and large portions. Dinner for 4 plus two rounds of drinks and Ceaser Salad and pizza for an appy, 137.00. Happy
Very disappointed, service was fine, but the food was not fine.
People very friendly, ambience and live entertainment great. Food was bland but portions were large. I suggest that the tomato sauce needs improvement. Food took a long time to arrive.
Excellent food, large choice of wines and live jazz. The quality of the food is amazing, it's not your average restaurant food, it's made with care.
Service
This place has the best Italian take out on the North Shore! Period! Excellent service during covid! Forget fast food pizza, for the same price or less you can get the most amazing Neapolitan style pizza! Also their new lasagna is the best! Their delivery was in 30 minutes and everything was hot, and paid for using social distance! Thanks guys! Can’t wait to come dine-in soon!
Was given drinks and neglected for the next 50 minutes. Servers were stressed and unable to tend to guests and clean tables
Service
Delicious. Our new neighbourhood restaurant certainly delivered on a snowy night! Great atmosphere and delicious food we even took tiramisu home for dessert. Super delicious too
Dinner
Came in there with kids . Waitress on the phone and uninterested.They sat me in a dirty table. Waited 20 minutes . No one came to serve us. Needless to say we were not wanted here. I left feeling neglected. It was obvious that all the other tables were being served but ours .
Great food great portions and good prices, 5 stars!
AMAZING customer service!!
Delicious food and great atmosphere.
I am beyond happy to have such a unique resturant on Lonsdale. A great restaurant with a beautiful ambience resembling the 40's. Resturant is super clean and the level of detail in the renovations/colour selections is really awesome! A must go for sure
Amazing experience at Palermo. Takeout was fast and friendly. The pizza is bomb and the lasagne was super delicious. The red sauce for the pizza and lasagne is simple, delicious and very indicative of Neapolitan style cooking. You can tell they use High quality olive oil and tomatoes. Support this excellent local business - they are doing it right. Best on the north shore easily. With the steady decline of Bowen island pizza this place is now king. Thank you again!
We were very disappointed with this restaurant. Ordered Lasagne and it came cold, had to wait for it to come back. Lasagne had no flavour. Margarita pizza was not very hot and flavourless. Restaurant was very nice, but food flavourless, will never go back Staff was very pleasant and polite, just the food we disliked
My favourite restaurant in north van. Super comfortable deck. Open air inside also. Lots of shade or sun. (Doing this review in summer) Food is excellent. Everyone is friendly and does a great job serving. Great selection of good beer on tap. Pizzas are wood fire oven. Deals for happy hour. Fugget about it!
My boyfriend and I ordered a pizza and pesto and chicken pasta, the food was amazing! We enjoyed the house wine and tiramisù a lot too.
Have eaten here several times and have never been disappointed. Their lamb Ragu is to die for!
Amazing pizza, cool staff, love it!
Just had a fantastic $13 pizza. It was an afternoon special, not the regular price. Server sanitized the table before we were seated. Fast service.
Palermo's provided the pizza for our engagement party and the whole group was raving about how delicious it was (even the next day)! The staff was also able to accommodate 2 delivery times to ensure the pizzas kept warm and even gave us some delicious tiramisu on the house as a small engagement gift. Would highly recommend and will definitely be back for more 'za!
Amazing service, very tasty food. Pizza delicious.
Wow. What a wonderful place. Beautiful design cozy and neat. Had the margarita and it was awesome. Great staff as well. Polite and warm. Will be a regular there.
Ordered Pizza for Pick up and was very satisfied and happy! One of the first restaurants in Canada, where the pizza tastes like in Bella Italia :)
Service
I enjoyed their thin crust pepperoni pizza. Would have been even better had it come to the table a bit warmer.
Great food and environmet
To be honest I was hesitant to go for the first time after reading some of the reviews. But finally got there last night. It was about 10-12 of us and it was the best decision we ever made. Great appetizers. Very nice and friendly staff and Pizzas were amazing. Didn’t have this high-quality pizza for a long time. We really needed a place like this in North Vancouver. Definitely will go back for beer and pizza. Thanks for the great food and service.
what a unique place. went there on Friday night enjoyed the live band and had a Cappriciosa pizza and it was delicious. The staff were warm and welcoming. next time I`ll try the tagliatele fungi `cos the table next to us loved it apparently.