We offer you all the opinions of people like you who consume the services and products of The Keg Steakhouse + Bar - Medicine Hat (Restaurant) in the area close to Medicine Hat (Canada).
Nowadays the firm has a rating of 4.4 stars over 5 and the rating has been based on 127 reviews.
As you can see its rating is really high, and it is based on a high number of reviews, so we may conclude that the rating is quite faithful. If there are many people who bothered to rate when they've done well, is that it works.
As you know, we do not usually stop to give feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Restaurant is included in the category of Restaurant.
First time. Absolutely shaving for and service. Makenzie was best service provider. Definitely will return
Wow the food was great! Also the head chef came to our table and catered to a food allergy and how he could modify the meal. Will be going back.
The service was exceptional. The meal was exactly how i specifically ordered it. We really enjoyed our night.
Amazing Food and Drinks! Staff are wonderful too????
Love it
Great food and service. Staff professional and attentive.
Fast and friendly service very clean and relaxing atmosphere... Great steak
Its the Keg. A chain steakhouse. Great steaks, professional service, cozy and dim lit atmosphere. Willing to accomodate custom requests.
Morgan was a wonderful server. The food was good. We did feel a bit rushed because we went in at 4:30 and were told we had to be done by 6:30 as there was a reservation at that time.
Great food, sweetheart of a waitress!
THE best meal I have had in a very long time! Best steak, cooked EXACTLY how I ordered. Yes, prices are higher but,if you want quality food you have to pay a higher price. Service was fabulous as well. It was packed and busy (valentines day) and we still got our meal, hot, fresh and with 30 minutes of ordering. Amazing! Every staff member was professional, polite and invested in delivering a great experience. We will be back often.
Excellent experience, great service, steaks were perfect
Great service and educated staff. The manager Josie is fantastic at being attentive and ensuring top notch service. I enjoyed everything but the prime rib could use a bit more flavor to it ! Other than that great place
I have never left a review but this is too good not to mention. Where to start, the whole experience felt like a comedy of errors which certainly tested our patience. All the while though we were light hearted and joking the whole time; we were good sports. Though we figured someone at some point was going to break it to us that we were on Candid Camera as we endured so much!! Though that never happened... We (four adults and two young kids) had reservations on a Friday evening about a month back and were ushered into the back, a nice big table awaited us next to two couples out for a romantic evening. The digital menus didn’t work which was the first red flag, then the table was so wobbly that a drink would not have stayed upright had we given it the chance (how this got past quality control I don’t know?). We pointed this out and we were moved into a back room next to an older foursome. When we sat down they jokingly asked what we wanted for breakfast?? lol (indicating that this was going to take a very long time, which it did). I ordered a medium rare ribeye and it came out well-done and thin, like a scrap that they threw together. I pointed this out and they got me another one. In the meantime I wasn’t sure what to do with my hot veggies (do I eat them? will the steak come plated again the way it should have the first time?). Nobody came around for 15 min to ask, I just assumed I would get the meal I ordered and all would be hot and fresh so I sat patiently. At this point we pointed out the my wife’s salmon had not arrived (was forgotten) and took another 30 min or so, right about the time I got my steak (alone on a plate... had I known that, I would have eaten my veggies while they were hot/fresh). The steak was a great cut, perfect really though was still closer to medium well than medium rare... (what a contrast to what I received initially, the inconsistency here is mind boggling and seems the best cuts are reserved for those that are unsatisfied). I ordered apple juices for the kids but wanted them out when the food arrived. The waitress asked if I could ‘remind her’... which I had to, not once but four times. The thing is, I am out to have a good meal and a good time on a Friday night, ‘to not have to think’, and especially not to think for the waitress, that is her job, her job is to make sure that we are taken care of and that ‘we do not need to think’ (the Keg obviously doesn’t get this, customers pay a lot, and the experience matters and it better; because their food is just okay). It was certainly ‘an experience’ and glad we didn’t spend any hard earned money on it (not because we got anything for free, which I thought we might) as we used giftcards. In the future we will regift any Keg gift cards and or purchase them as a joke for the members of our party which will surely bring out a big laugh!! Overall, we didn’t let the experience spoil our evening, it was like a night at Yuk Yuk’s Comedy Club... there was more but these were some of the highlights.
I have some difficult food allergies that make eating out tricky. The serving staff and kitchen manager went far beyond expectation to make sure I had a safe meal to eat. It was absolutely delicious as well. Our server Kimberley was very friendly and helpful. Easily the best dining experience I've had in a while.
The baseball steak is 12 oz of tender, juicy goodness! My favourite!
I am very disappointed with the quality of food. When I go out to a "higher class" steakhouse I expect the food to at least taste good. Nothing tasted good. Everything was very bland. I ordered the calamari, it was the most tasteless thing I've ever eaten. If it wasn't for the sauces that came with it, it wouldn't have been palatable in the slightest. A little bit of seasoning and spices goes a long way. Something I feel a steakhouse should know. I also ordered the crab cakes which came with an interesting side to say the least. The crab cakes were nothing spacial, I'm not even sure the crab was what was listed on the menu. My husband ordered the bacon wrapped chicken, which I noticed another review on here also found dissatisfying. It was very bland as well. Overall the prices are too high for substandard quality food. I expect food from a restaurant of this caliber to be tastey, not tasteless. I could find much better quality food from the Boston Pizza next door. Which is really quite sad. Not worth the money you're paying. Will not be returning.
Great food and service!
Friendly and attentive staff.
The staff were incredibly friendly and helpful in regards to a garlic allergy, and the food was just outstanding. It was a wonderful experience and I will definitely be back.
Dinner
Service wss amazing.
I have been to this Keg a couple of times. Had steak both times. One was excellent (New York peppercorn) one was average (16 ounce special). They were out of some cuts on my second visit so we went for the special. Drinks were good. Service was very good. This is a nice place to go for a meal out but it is a bit pricey. Steaks are the signature item.
Food was good service was okay but they were busy so maybe that's why we felt neglected
We arrived without reservations but it wasnt too busy and were able to seat us. Unfortanately we waited 20 minutes before a staff member came to see us. The floor manager greeted us to apologize for the delay and compensated us with a round of drinks which we were totally satisfied with! The ribs and chicken breast are delicious here!
Fantastic food
Great service and the prime rib was delicious!!
Expensive but Good quality
Staff was Fantastic From putting on the game for us to watch to making a Steak a special way
Great food, very high prices, nice atmosphere. Kudos to the Keg for their Social Distancing during the Covid-19 re-start. Service was excellent. Had the baked brie as an appetizer, which was great - need spicier pepper jelly though. Will eat here again.
Love this place ❤❤❤
Everything we have eaten here has been good! Some of the best cooked steaks I've tasted/seen in the Hat! Price? If you have to ask don't go, but you leave satisfied. Now off to make bank so I can go again sometime!
Wine is well priced, food is always great.
Great food and service. Not exactly a romantic location but you can't have everything.
Was my first visit to this location. Food and service was superb!!!
Excellent meal and fantastic service!
Great Atmosphere and Fantastic Food!
I would totally recommend the top sirloin
The food is nice plus the service
Like the atmosphere
Well this was our first time to the Med Hat Keg. It was an awesome experience. I have been to Keg restaurants all across Canada and this one is one of the nicest. The staff were great. Our waitress Morgan was excellent. She came not to often but just right amount of times to check on us. The food was also really really good. We will be back again.
For is always hot, service is always excellent and the free birthday dessert is a lovely bonus.
Dinner
A friend & I stopped in for late evening drinks, which were Delicious! Our Server Devonie, hope I spelled her name correctly, IS a polite, friendly, pleasant & lovely young lady! We wish her many successes & much happiness! Thanks Devonie ????
Wonderful service! So friendly and efficient! Great time.
Excellent in every way. French onion soup with chicken and ribs was hot and delicious.
What can you say? It's The Keg. One place you can always be assured you're going to get a decent steak. The service at this particular location has always been top notch.
Best pistachio crusted salmon and brussel sprouts. Also my husband liked his fries.
Date night
They gave our reserved table away, made us wait 30 mins after our reservation time, seated at another table. They did comp our appetizers and first drink. Handled nicely by the manager, but we made reservations for a reason.
We visited this location tonight to celebrate our 14th anniversary! Emily was our server ... sweetest young lady .. attentive and excellent at what she does (I say she deserves a raise!) Your kitchen manager is a very nice man .. came and spoke to me a couple of times regarding serious food allergies ! You will be our ONLY food stop from now on when we are traveling to BC! THANK YOU FOR MAKING THIS ANNIVERSARY SO SPECIAL! ♡♡
Soo good! Hunter is an excellent server Too!
Service
Had supper there last Saturday. It was awesome as always!
The food and drink are good, same franchised food as famous Keg anywhere else. Waiting time to get our drink and then food was longer than what we expected
Meal type
Excellent steaks, pricey but worth it
NYC style...very cosmopolitan
Great service followed by great food
Really classy dining experience. I've enjoyed the meals I've had. It's quiet compared to a lot of restaurants, so it's a nice place to go and have a great conversation with people.
Great food amazing staff and wonderful style
Lost my appetite after I seen the prices ridiculous wouldn't even give it one start only way I could fill this out though
Awesome brood and helpful staff
I met Mark here ????????xoxo baby!!! Also best service ever.. top quality food!!
Steak and lobster was excellent! Service was excellent!
Good food nice service
Wonderful steak
Party of 11...very good food and service...always a good experience!
Good food atmosphere and service. A bit pricy.
Always excellent food and service.
Service was great but the steak was a huge disappointment- so tough our jaws were still sore the next day!
Overpriced but good food.
Good food, ambience dark and broody, staff very good.
Dining out at the Keg is not equivalent to "going out for something to eat". Even when it is just friends catching up, our Keg in Medicine Hat manages to make the experience more than just a meal. The food is flawless, of course, but there is so much more. My wife has acute chronic celiac disease. A tenth of a gram of bread will cause her the ultimate in gastric discomfort. Not a problem for the Keg. There are ample choices on the menu - although some fruit in the dessert section (Bananas Foster anyone?) would double the GF choices for afters. Kimberly, our server, was professional, eminently knowledgeable about the menu and options, and confident she could meet our needs - whatever they might be. The assistant manager oversaw my wife's order and ensured it was safe and excellent. Between the 3 of us we had beef, pork and chicken. All was superb. But it was the relaxed atmosphere and the unanimously pleasant and even happy staff that made it all worthwhile. The Keg - in Medicine Hat they serve much more than just a meal.
The food as always was exquisite. The service was exceptional!
Love this place. Great food, great service, and reasonable prices. Staff have always been great and accommodating. The prime rib is excellent.
Good setting and food It's a Keg what else would expect
Great atmostphere and delicious food - go for a sangria!
Cute waitress land.
(Translated) Good restaurant, very good quality of meat. (Original) Bon restaurant, très bonne qualité de viande.
Breaded cauliflower appie is delicious
I was in town for business, staying at the Hampton Inn beside the Keg. My dinner was late, but i was busy emailing i didn't even notice. They owned up right away and apologized. Compted part of my meal. They were lovely.
Great food good and tasty
MMMMM, steak
Not impressed with the food, my filet mignon was not even an inch thick and cooked to death.(it was supposed to be pink inside.) The asparagus was still hard so difficult for me to chew. The only thing I enjoyed was my baked potato.
Pricey but good food and service.
Service
(Translated) Very very good but service a little too fast (Original) Très très bon mais service un peu trop rapide
Our favorite place to eat....awesome as usual .....
Great atmosphere and awesome food (although on the pricier end). Service was excellent but the food took a while to come out (25 minutes) and felt short of my expectations or else I would have rated this higher.
Good food and service, the atmosphere is also quite unique. However I find the seating arrangements to be most unpleasurable.
Definitely a place to be with friends! Enjoyed everything!
Decent food but have had a better steak at other Keg locations. Will return again.
Great food, expensive but good.
Delicious meal and great service by Nolan G. Thank you!
Best food, service, and in all great time
Food was delicious! Service was fabulous! Thank you!
Well. The keg was great. Our appy was the lobster bake and for dinner we both orded the prime rib and our sides were very good too. The service was outstanding. This was also a very special night as my Troy proposed after dinner! Sorry no pics.
Birthday dinner was delicious. Service was friendly and efficient not pesky
Great old fashioned
Always good
Our original waitress was great but out order took so long that we got a new waitress .she was not great. Food was ok but Waited over an hr to get order. meal orders for group of 4 did not arrive at same time . 2 of the meals that arrived late had to be returned twice. Cold ribs and under cooked chicken . This was over a 3 hr ordeal. And the quality of the food did not meet expections considering the price.
Had ok services the bacon wrapped chicken was very bland and when you pay $28 for tasteless chicken thats wrapped in flavourless bacon and no veggies its sad.
11/10! Don't want to sound like I am over exaggerating but I have never had an experience like that anywhere. Food was fantastic, service was fantastic, and atmosphere was... Fantastic. Already made reservations for next weekend.
Baseball steak was amazing! Thanks Keg
My review is just based off the fact it's labeled a high end restaurant with high prices to match, but nothing in our first experience going made us feel it should classified like that. The food was good, but not $18 for 5 shrimp good. Could just be the hype surrounding it that we just weren't wowed by our visit.
The service was great, the steaks we ordered were not cooked as we ordered them but were sort of ok as they were. The meal was slightly more expensive than other restaurants of the same caliber and if you want to drink its a costly taxi ride due to its location. All that aside we had a great night with friendly and helpful staff serving.
Food, service and atmosphere were all top notch.
Excellent meal. More sides as an option would be nice.. Great steak though
Good food for good money, service is pretty decent. Was in a large party so sevice took a bit longer than usual but was great under the circumstances. A couple of the bills got mixed up, but again, with a party of 26 it wasn't bad. Only reason it doesn't get five stars is because on my way past the kitchen witnessed one of the waitresses pick food of a plate, comment on it, then carried it out to service a table. Im sure this happens at a lot of restauants but it sure not professional.
Excellent!
Excellent food
Absolutely delicious meals cooked perfectly. We had a party of 5 and everyone had a fantastic meal. Lucas was our server and was so lovely and made our experience extra enjoyable.
Good food and the setting was fairly quiet even on a busy mothers day
Good food and great service
Dinner
Dine in
Such awesome service and food ❤❤❤
Always good food and speedy service despite being upper crust style.
Had great service and super food.
Oh my gosh...so good.
The food has been awesome everytime I have ate there. You can't go wrong with a Peppercorn crusted New York Strip though ???? The Waitresses are very attentive and friendly also! One of my favorite places to eat in Medicine Hat..
Had a nice evening with great food.
I ordered the prime rib. I asked if they could seer it, no problem. Awesome crew here and I got the best part. I’ll be back tomorrow
Terrible service Steaks were sub par Sat us between two other tables when there was options to give us a better table for Covid-19 social distancing. I will never go to this Keg in Medicine Hat again.
Absolutely speechless. Just a great dining experience. You guys did so amazing. Thank you!
Really awesome food!!!
My steak was amazing. I had the New York and they cooked it perfect. it's a tough sell to go out during COVID-19, especially because, how do you carry a conversation with someone through a mask? So I feel for the staff. how do you give someone a great gratuity just because they served you? When I'm going out and spending this kind of money I'm always going toexpect that a waitress or waiter is going to be conversational and make me laugh. That's where you give your 20% tip.
Great night for a birthday party and Megan (sp?) Took great care of us! Steaks were spot on as expected and everything else was perfect if not too large for our eyes. Looking forward to our next visit????
Well made food, overpriced.
5 stars because, Hey, it's a 5 star restaurant anyways, right? The food was amazing. Perfectly cooked steak. Everything about the experience was Great, not to mention our waiter went above and beyond, and it didn't feel forced. Lighting was cozy and the seats were comfortable. Decor was fitting. Takes a little longer on busy nights, but that is to be expected of most restaurants.
Very friendly waiters, very tasty and jusy food.
Good as always 5 stars in all areas
Typical Keg! Great service and steaks were done to perfection!
Great food and friendly service
I enjoyed the atmosphere of the lounge. It was nice mood where you can sit and visit and take your time to order after ordering drinks. No rushing!! The food was very good and plenty to eat. Very enjoyable.
Service
Good food but order was messed up for our group of 7.
Manager needs to run the staff .more worried about the sports channel than helping the staff . No one had a clue what was going on .bar was open seating. First come first serve .waited 40 min at the bar for a table . Two opened up and was told by the waitress we couldn't have the table because there was now a bar wait list . .. not sure how to get in the list ? Ate our cold food . overtipped the waitress and left. Can't say I'll be back
Great Service...ask for Riley! Beautiful Restaurant, Life is Short...enjoy Dessert first #billyminerpie
Amazing food, service, and enviroment
Great food and service
Great place with friends!! Thank you Josh!!
Service was great and the food was fantastic. That says it all!????
Great food! Had the steak and crab and it was to die for! I would definitely go back there again for that. The service seemed to be as good as can be expected considering it was very busy in there, as there was a concert that night at the Canalta Centre. Overall, I had a nice dining experience and would recommend to others.
Great food and service
Wow is a good word for this place. Pay for it too, but service and food were excellent. It's not too high, but not inexpensive either. Portions were a good size, and everything tasted really good. Service was covered by more than one person, and timing of meals and checking on us was spot on. Want a steak, go here.
A friend and I went here for a nice night out. I want to start by saying our server was extremely kind and did an amazing job. If I could give her a review she would get 5 stars. The food however is where points are lost. First, our drinks. My friend had a vodka water with cranberry. But there was so much ice in the glass she could barely put any water or cranberry in the drink. So she basically had vodka on the rocks. I had a steak that was so undercooked it could have been alive. I ordered it medium rare, it came blue rare, sent it back to be retired and it came back slightly less blue rare. Sent it back again and it was rare, so I ate it rare. A "Steakhouse" should know how to make steak. Its literally the house of steak. Her chicken was mediocre. We didn't realize the level of spice that was in it and she could barely finish it because there was no heat warning. Otherwise her food was good. The dessert was the highlight of the food. She ordered it, I don't know what it was. Some kind of coffee ice cream cake. Shoutout to Vicki. You were the best part of the Keg tonight.
Once again the service was awesome tonight at the Keg. My wife Nikki took me out for my Birthday, but my Birthday isn't until tomorrow. Lol! I'll have to of all the restaurant in Medicine Hat, the Keg has one of best customer services and food.
Meal type
Everything was spot on. From service to food. Ecellant. We will be back time and time again.
Love the steak here, nice atmosphere and great service. But, give that poor girl a coat, the one opening the doors on new years eve!
First trip to the keg. Did not disappoint. Service was great even though it was busy for mother's day. Food was exactly as expected. Great drink list. Will return.
Great food, experienced staff
Really clean, staff was quick and was very organized. Meal was very good! Would have been a 5 but very noisy.
Prime rib and gnocchi vegetable medley was awesome.
I love going to the Keg again, been to this one a few times. Always excellent service and friendly staff. Good recommendations for food. Food was great, and nice, comfortable atmosphere. Highly Recommend The Keg
About a month ago I went in here on a date night with my husband. We were both dressed pretty nicely looking for a romantic evening I think it was pretty obvious. We had reservations of course. The thing that irritated me as they sat us in a room with a cup a couple of families with babies. The babies were crying and smacking their spoons on their plates as babies do which was fine I’m glad they had them in a different room. It would’ve just been nice that they noticed that we were a couple looking for a romantic evening and wanted some Romantic atmosphere. It felt like we were shoved in this room with a family and no one even considered that. I should mention the food was delicious as usual we’ve been to the keg many times and never had issues with food
Dinner
The service was great, thank you Morgan. And our food was delicious!
We spent 2 weeks in Canada on vacation. Traveled from Ontario to the Canadian Rockies and this was the best meal we ate! My Prime Rib was perfect. The Twice baked potato was exceptional! The service from the receptionist to our server was 1st class! Check this place out!
This is a good place
Delicious!
We had a good time here and will be back. Great cocktails and a nice dining room. It’s nice to have a Keg in the Hat.
Excellent food.
Quality food and service.
Service
Speedy, friendly service. Food prepared just right and clean facilities.
Definitely nothing bad about this place but after going 3 times I still haven't been blown away by things I've eaten.
Always receive an exceptionally high level of service from the staff Here, food is consistently top end ad one would expect from The Keg.
My favourite hangout in Medicine Hat. ❤
The food is amazing and the young lady that looked after us was a joy.
Good location. Staff was nice. I have a nice dog and asked if I could keep her in the closed off patio area. Not only did they let me, the manager personally went out front untied her and brought her around to the patio himself. I'm not one of those weird dog people but I walked there and my dog is a way too friendly black lab, dog theft is a real thing.
The keg is always very good and never have had a bad experience there. If you have an allergy the general manager or a manager takes the food out which reassures that the food is safe to eat if you have an allergy. The only bad part about the keg is the high costs but in my opinion it is worth the cost.
Attended this Keg for the first time (we are used to the one in Lethbridge). Great atmosphere and a large restaurant. We made our reservation online and were promptly seated as asked (we requested no booths). The food was great - we had two appetizers and two entrees along with a kids meal. Because it was quite busy our waiter forgot a few things. The table bread came out with the meal instead of beforehand and there was no raw veggies for the child's meal. Nonetheless the food was still great.
Great Food and Service!
I like this Keg!
Great place to eat..... If someone else is paying!!!!
Service was excellent. Prime Rib not med rare as I ordered. This is the second time at this location. I didn't have time to send it back this time. Last time it was handled no problem. Some training might be required in the kitchen.
Verygood
Excellent meal and service much better than the one we had about 1 month ago. Debatable if we would go back it thought we would hance it.
Kourtnee was awesome. The food was good, everything cooked properly and seasoned very well. I enjoyed it very much considering how busy it was.
I am gluten free and was treated amazing my food didn't make me sick!! They let me know that it would be handled in a separate part of the kitchen and was served by the manger himself, the amount of respect i had for my allergy was amazing. The manners, food, drinks and the service i had was amazing and greatly appreciated thank you so much!
Had our anniversary dinner today. Absolutely great service from Mikey and food was out of this world. Can't recommend highly enough. Don't pass the Keg Medicine Hat by.
Good food.
Good staff. Good food. Nice decor.
Amazing steak and service from Tara was even better. It a destination for sure. Way to go Keg.
Great food great service. Really made our night special.
Well, the service, and Lobster was fantastic. The steak on the other hand not so much. I ordered a Medium Rare NY Sirloin. What I Recieved was a medium well Sirloin. I spoke with the server, and she kindly had my steak made again. The Manager brought me a 2nd steak, and it was blue rare. Upon receiving the steak for the 3rd time, I finally got what I ordered. The Manager and server were both apologetic, and it was not their fault. The kitchen staff need to be retrained on how to cook steak.
We went for a birthday supper earlier this week, it was rather disappointing. They didn't seem understaffed or particularly busy, yet our table wasn't bussed in a timely manner (nor was the empty table next to us for almost the entire time …
Fantastic service, great food!
Very nice Restaurant great food and great service.
Food was really good, service is young and still learning but very pleasant experience
Amazing food
Great friendly service and amazing food.
Went here in December for staff party, appetizers were good, staff was great. I ordered chicken ceased salad and it came out last in a group of 12 people who ordered steaks... Chicken was over cooked and couldn't finish it. But other than that it was good.
Great food great service ,good atmosphere to dine out with your loved one
Friendly, efficient staff. Amazing food
Great food and people
Excellent dining experience! Very conscientious regarding food allergies.
Had a wonderful time at the Keg tonight. Been to many locations before but this was my first time to the Medicine location and it was the best experience I’ve had at a keg. The hostess was wonderful. She got us in right away, accommodated us when my wife suggested somewhere warmer, and was able to keep an awesome genuine conversation and dropped off our food with a smile. She even showed us where the washrooms were and the bar (being it was our first time there) Our server was excellent as well, always on top of refills and clearing plates. Such an outgoing, friendly young girl. Loved seeing how outgoing all the staff was, made for an excellent atmosphere. The food came pretty quickly and was INCREDIBLE. compliments to the chef. Great place. Highly recommend.
Different experience
Was wild
Dine in
The best as usual
Food was awesome, great atmosphere
My friend and I had Excellent service today. Steph and Josie the manageress were friendly,and very helpful. We were over blown by the hospitality of the staff and their caring personality. Beautiful smiles and happy to serve. Food was the best I ever had. Juicing steak, delicious salads and don't talk about the succulent juicy mouth watering lobster tail. I highly recommend this place. Oh by the way the price is right. Happy customer.????????????
The keg is always good. But I have to suggest that it might be worth going over with your employees that after work is finished that they find a more secluded area of the bar to discuss their schedules and their coworkers and their plans for the weekend rather than at the bar, with the bartender, Next to patrons. Just a thought.
Really impressed. I ordered a steak, it was fantastic, my server was excellent and ill be going back when I'm in Medicine Hat! My parting wisdom to you all. Eat more meat and save the life of a vegetable!!!
Good ..but pricey
Was AWESOME!! Everything I thought it was gonna be! Lol
Meal type
Thank the lord I had a giftcard. This place will never see me inside again. The food was nothing special and way too much money. Where in the world do they get their prices from? Also, it was like sitting in a meat cooler. The one star is for the fact that the food was served hot! I am sure the doors will have to close soon; people can't afford to eat out at those ridiculous prices.
Went there for my Dad’s birthday last night. The server (no name, Aussie accent) screwed up our drinks order 3x, then largely ignored us for an hour. She came back an hour later and asked us if we were ready for entrées. When we asked what happened to the three appetizers we ordered it turned out she had forgot to enter them. By now we had no desire to prolong the experience, so we just went with the entrees. My medium rare peppercorn New York was completely raw. By way of amends, they put it back on the grill, but only on one side as of already put the sauce on it. What came back was, in fact, medium rare, but almost burnt in the one side. However, the sauce did not agree with the heat at all and it tasted gross. I mentioned this to the waitress, who offered no amends. Left hungry and frustrated, but much poorer and went to McD’s on the way home, where both the food and service were dramatically better
Food was good and service was great, thanks Riley
The food was perfect, done exactly as we asked. The service was attentive and prompt. Thank you for the perfect anniversary dinner.
Always a wonderful evening. Service was great!!! (As usual)
Good steak. Great service. What more can you ask for.
Had a fabulous dinner and better service last Saturday. Great restaurant.
The staff was absolutely wonderful in service. However the menu was not something I found easy to choose an item to order. As I'm not a fan of seafood nor certain meats. Felt like I was eating in a dungeon it was so dark the music was too loud on the overhead speakers and the air conditioning made me wear a jacket.
I love The Keg it's a good place for people who want to have a nice time with out to many children! It has a nice cosy atmosphere!
Honestly over priced for the quality of food. Very disappointed with it.
Had a great time with family great service very nice waitress
Decent non steak options.
Awesome place. Will definitely be going again.
Had the worst prime rib at The Keg that I've ever had it was like a piece of paper and wasn't cooked very good
Awesome steak
Dine in
Little bit of confusion getting served, but once we moved to the dining room the quality of service increased. Appetizers we great and the main was 3star in my books.
Great food about the price you expect little on the high side
Good food. Music was very good. Kudos to the music director.
This Keg stands toe to toe with the Keg restaurants in the larger cities. In fact, this one was a cut above the others being situated in the heart of cattle country where quality Alberta beef is the menu item of choice. Fantastic service and friendly interaction from the waiters and staff to boot. This is my 3rd visit and will be returning again.
Megan and Tara Lynn are so amazing. Even though they weren't serving us they were coming by to help out and check on us
My meal Prime Rib was done very well at Med Rare and was tender and tasty as I expected. However we did have problems with the server since our appetizer was forgotten and came after the main meal was delivered. One person with us ordered the Fillet mignon as med rare and it came well done, which on a fillet is hard to do. The manager did come over and apologized and personally worked to make everything right. I will go back since my Prime Rib was very good and worth the cost.
One of the best Keg Steakhouses. What more can I say.
We stopped here on a Sunday evening with a group of 10, no reservations, and were accommodated within minutes. The main dining area was quite full, but we were seated in a private area that suited our group perfectly. Service was excellent and the food was very good. Everyone had prime rib or steak, and it was all done to perfection. Highly recommended and we will definitely be returning!
The king crab and Miami hazes r so nummy:) Go try the Miami haze On the patio....:)
Love love love the steaks!!!!
Fantastic food.
We had amazing service in our last visit! The food is great, but we really enjoyed the service!
Food and service is AWESOME
Great steak House
Had a great meal on New Year's Eve . We had prime rib which melted in our mouth. It was a sizable piece of meat. In fact we had to bring some home. Very good Salad and deserts. The staff were very friendly and helpful. We only had one Complaint and that is the waitresses with the long hair were always playing and flipping it. We think that this is very unsanitary in the food industry. We will defineatly be returning For more excellent meals.
Good service
Best steak and service in a long time
Exellent food! Steaks grilled to perfection. Kiara was our server, Great service. Overall great experience.
Excellent meal, good service. Reasonable price.
Great server great food.
Good food and a great staff.
Great atmosphere and food.
Really awesome food and the staff are excellent
Great food and atmosphere.
Excellent servers, excellent steaks and the potatoes are still making my mouth water. Very high prices compared to other Kegs, but they are competing with Boston Pizza next door and Skinny's across the street in an area where there is one Hampton Inn so all guests will go to one of three repeatedly. Unfortunately the manager failed twice to make a good decision on the appetizer coupon from the Hampton Inn. Hampton Inn has a deal with the Keg to provide a free appetizer (with a meal) daily for guests if you asked each day. We had 4 coupons (as we are 4 different families ordering 2 expensive meals per coupon when only 1 needed) and we all stayed obviously in separate rooms . When the server on first visit was presented with the coupons (we were explicitly told that yes, that meant 4 appetizers free) she came back at billing time and said her manager refused and would only honour 2 free appetizers...but they also wouldn't give back the extra 2 coupons that were handed over at the beginning of the meal...hmmmm. Second time we went there we again told the server we had 4 coupons and were (as always) paying our separate bills as separate families dining. Manager again said 2 only because our group was so large...I asked for the unused coupons back this time and the server replied "that was smart"...something odd with the Keg manager there.
Everything was amazing. My steak melt in my mouth
We had dinner here recently. We were able to walk to the Keg from the hotel. I had a half order of back ribs and my partner ordered the 10 oz prime rib. Lots of food and very tasty. Nice service as well. I had the prime rib which was absolutely delicious. A BIG thank you to the Keg staff for making our dining experience special.
Delivers on the excellent and consistent high level of service that i generally always have at Keg locations everywhere. This location is right next to a Hampton Inn which is a big plus and if you are coming from out of town it is a good combination.
I've been to lots of kegs and this was by far my worst experience
Great service and best steak I've had in a long time.
Great service and food!!!????????
Fantastic food, big portions, lovely staff
Best steak ever
Couple good items but overall not impressed, our orders were messed up, forgotten items, too busy to be checked on. Not a good first experience :(
Top. The best Steak in Town.
was good but food was expensive
Been here about 10 times now, haven't been disappointed yet!
If you want a good steak you can never go wrong with a keg
A good steak. I was sceptical they could cook it right butt they did
Horrible service. I literally had to call the front to get them to find a server. Not ok for $50/ plate
We had baked garlic shrimp and sirloin stakes , they were wonderful , service was super love the bread served pre meal
The food is always delicious and the service is fabulous!! We love the Keg!!
Really good food,waitresses are very polite and professional.Would highly recommend this resrurant to any one.
Very good food, and exceptional service!
Friggin great steak
Two meals of four were overcooked...
Very good steak. Cooked 100% to my liking. Better than the Beefeater.
Expensive but great food and new building
Excellent service, great food
Went there tonight for a company Christmas dinner.great food&staff were terfic.thanks everyone for making our evening enjoyable at the keg in medicine hat.
We always have excellent food and superb service. They are extremely careful with my food allergy, going above and beyond to ensure everything that is brought to my table is safe for me. We enjoy our visits every time we go.
Dine in
Really good service and food
great food but have had issues with steaks being under cooked
To expensive, won't go back.
Awesome food and company!
Terrible food and terrible service. The cheese bread appy was too salty, my ribs were not cooked well, and the waitress was CLEARLY more interested in my husbands meal and meeting his needs than mine. Completely unprofessional. She excitedly asked him how his meal was, making eye contact and all that, while apparently "forgetting" to ask how my meal was, and it was my meal that had to be sent back. Then the manager came out to tell me I was wrong to think the ribs weren't cooked properly, I have no idea what his role in that whole thing was, he was useless and did not offer anything to make up for my terrible experience. We will never go back!
Had a very pleasant meal! The food was great! Our waitress Riley was very helpful and was over all a great young lady! Thank you!
Always a great time, love the food, love the drinks
Great food and even better service. Very cozy modern atmosphere.
Grear service & Great food !
Excellent
Enjoyed a fantastic dinner. R server Emily was great. Cant wait fo return.
Very expensive but excellent food and good service
Great food and exceptional service!
Very good service excellent Foods
Amazing service, server gave amazing suggestions to improve our meal. Its the little things that make a night memorable and the keg didn't dissapoint
Always friendly and great food. The appetizers where amazing. Thank you Veronika for making the best calamari ever
Excellent food and service.
Good food but a bit pricey.
Surprised, excellent.service.fantastic meal and reasonable.prices
My steak was over cooked twice
Sorry can't go very high on this one. Service was terrible.
Our server Emily was good but the food was terrible. No butter for the lobster, steak was tough and hard to chew. It was busy and we were put way back in a back room which wasn't so bad at the end of the day for conversation purposes. The meal will make it so we won't be back for quite some time
Service was excellent. The prime rib was so delicious and done to our request. Our server was extra special as she went through the menu as we were a first time customer. Going back for more enjoyment tonight.
Top notch service, flavorful food.
We love this place. Never been disappointed. Steaks, lobster, crab, it's always been great, and if not, they've been happy to make it right. We like that there are several intimate areas with maybe 4-6 tables, so it feels more cozy and private than being seated in the middle of a warehouse, where everyone is staring at each other.
Good food and ok waitress. Forgot some of our orfrt
My wife and I went on valentine's night. We were rushed by the waitress and the manager wanted to know how the staff were doing etc while we were eating, not a good experience. No candles on the tables and fingermarks on the wine glasses, food was ok. Will not be going again.
Awesome food
love the lounge and food exceptional service
Very good food and the service excellent
If you love great steak and fine wine you will love The Keg
Excellent food and service! Will always recommend.
It was our birthday supper Ken and I. I ordered full rack of ribs. We also had oven roasted chicken. I/2 order of ribs. And steak and shrimp it was fantastic Thank you our waitress Emily. This young lady was super fantastic our whole experience. Thanks to the Keg great atmosphere. We had this for our birthday cake
We just went here for our anniversary and the staff were adorable and made us feel special! Justine was super friendly, knowledgeable of the menu and quick! Will definitely come back!
Went for supper Saturday night for our first wedding anniversary, with our best friends. Service was horrible.... asked for more coffee and the waiter actually said it would be a bit as he was going on a break..Only checked once to see if we needed anything, dropped a bun on the floor while clearing plates,didn't bother to pick it up. Was very disappointed with the service. Food was great as usual. $300 plus bill and never left a tip. Horrible customer service.
Poor service Prime rib was not tender
AMAZING! Great food best in medicine hat. We didnt make a reservation and it was busy, but we were still seated within 5 minutes and comfortably socializing at our table, But what really impressed me is, how GREAT the service was. It was really busy when we went. But Shae stood up to the task, not only in timing our apitizers perfectly but recomending a good wine steak and dessert! Great job all around hats off to the kitchen staff as well as the service.!
Service was the worst I've encountered in a long time.
Great Steak!!!
Our evening at The Keg was absolutely fantastic. Our service was great, the food was amazing and overall we couldn't have been happier.
Other then food was not very hot just warm it was good
If I could I would give The Keg Steakhouse in Medicine Hat negative stars. I never complain so it takes alot for me to take time outta my day to write this bad review. First of all my husband and I went for dinner on a thursday night at 8 o'clock it was fairly slow but we still waited 2 hours for our meal. In that time I only saw our server when she took our order and dropped off our food. The keg does not have gravy and the pepercorn sauce for my husband's steak, lets just say ive seen Campbell's mushroom soup look and taste more appetizing. Also his steak was ordered as medium but arrived cooked all the way threw, my meal did not come with the proper side of brussel sprouts like the menu stated. Because our dinner was a 2 and half hour event I also had to apologize to my babysitter for wasting her time as well. Next time I'll just put my money to better use and throw my $100 in a dumpster. Thanks alot for wrecking my birthday dinner The keg and its under qualified staff.
great place to eat great staff ausome food and a amazing manager staff
Service was very slow. Steak was overcooked the last 2 times I have been there. Over priced for what you get.
over priced and mediocre food
Great atmosphere.
Great
Best filet mignon ever.
Excellent meal and service, once again.
Great meal 100 present better than last year the prime rib was great thank you the Keg
Went out for dinner with friends, and have to say everything was excellent. Kudos to the chefs, couldn't have asked for a better meal, service was also great. Can't wait to go back.
Good experience. Will go again
Wow great steak.
Had my 1st year anniversary dinner at The Keg last weekend. The atmosphere is nice and cozy and clean. Had ordered the Bacon Wrapped Scallops for a starter. And had the striploin steak and mashed potatoes with sauteed mushrooms. Also order the Surf and Turf with rice for my wife. With the meals comes complimentary Sour dough bread with butter. The service was very good same with the meal. The two things that make me give a 4 and not a 5 is the lighting at the table flickered. And when I had went to use the men's washroom there was no soap in either dispenser. I mentioned it to lady's that were working out by the main door and all they did was said thanks for letting us know? I was like wow really well during a pandemic and no soap? Might be back but very doubtful.
Had an excellent steak and salad , dessert was great, ordered an Keg sized Irish coffee disappointed, same size coffee glass as regular just twice as much whiskey, was expecting a larger coffee cup. Staff very attentave, a great night.
Great service and food. A little expensive but we all know that going in. You get what you pay for. Big portions.
Thanks for a special evening of celebrating my birthday!
Top notch service and attentive staff, pleasant, come early...real good Keg
Awesome
Excellent again :)
Getting a little expensive
Great atmosphere, great food, amazing service.
Lovely and great service in lounge
Excellent service great food . Our first visit to the medicine hat keg will go back when in the hat.
Awsome food great service. Beautiful restaurant
The service was spot on.my wife had the cod it was very good.my escargot was awsome my steak was very good.shot out to the chefs. An anniversary dinner to remember.
Awesome food
Long wait t8me to order but delicious food
Excellent food and staff people...loved it
Meal type
1st steak came over cooked, 2nd came under cooked, and also took longer to get 2nd than 1st, also kinda salty, not impressed for The Keg
Very good service and excellent food. A little pricey mind you.
not too bad. just steaks were undercooked so always order over more than what you truly want
Excellent food and service. Nice and quite to visit
Always a great place to eat, not inexpensive but good food.
Steak and lobster were delicious. Perfectly done
Good food. Decent service.
Amazing... Just amazing. Get what you pay for
Went there for the first time for my birthday aling with extended family, a group of 10 in total. Service was great, the only negative i could mention is that although i went with their guide as to how to get my steak cooked, it was overdone. Not a major issue as it wasnt burnt so i didn't say anything to the waitress.
I've been there numerous times. The food was excellent and and done exactly how we ordered it. The service is great.
The food is amazing and the staff are always great!!
Wow. The steak and lobster was so good, the Twice-Baked Potato was awesome, the Cesar Salad was awesome. Didn't think it was such a high-end restaurant before going in, the lounge is awesome. Highly recommend The Keg.
Me and the fiancee were having dinner and the manager comes over to us....okay? She was our old waitress and she recognized me and the fiancée! What a good genuine feeling! Stephanie you are awesome! Oh and BTW the food was amazing????
Fabulous food and Stephanie provided absolutely outstanding service@