We offer you the information of real people who are consuming the products of Luigi's Steakhouse (Restaurant) in the area close to Lethbridge (Canada).
To this day the business gets a rating of 4.1 out of 5 and that score has been based on 127 reviews.
You must have seen that the average score it has is really positive, and it is founded on a large number of reviews, so we may be pretty sure that the score is quite accurate. If many people have bothered to leave their opinion when they've done well, is that it works.
As you know, we don't usually bother to put evaluations when these are correct and we usually do it only if we have had a problem or issue...
This Restaurant is classified in the category of Family restaurant.
ABSOLUTELY FANTASTIC! Doesn't matter weather you sit on the restaurant side or the bar side service is always great. Food is the best in the city, I tell all my family and friends to come here, I go to Lethbridge a couple times a month and i always eat here!! 10/10!
Good food
I ordered pizza for my family. 1 med speacilty and a small pepperoni. It came about an hour late and was ice cold. Tastes horrible. I called and talked to a manager. He apologized and told me my next pizza would be free. I wasn't going to try again but thought this time they would be good about it. No. I ordered the same order and was told there was no record of the managers offer but he would give me 50% off. I declined. I will never eat there again.
very friendly staff
Friendly staff ..... Ordered gluten free appt and was brought the garlic toast ..... ????
Average meal. Nice service. Prime rib dip was short on the beef and heavy on the bun. Dip was really salty. Nice lounge with excellent service despite being really busy.
We LOVE Luigis! This is our go-to date night lounge. We highly recommend the prime rib. Best in the city and if you love your horseradish, this is the place to go. The service is exceptional and we feel like family every time we go in. Thank you
Service
Great food ????
Nice ambience and friendly server. Food was good overall, but spaghetti sauce was unusual and heavily spiced so would not recommend it. The tetrazini was very good as was the veal.
Food was dry and overpriced for the portion . Service was okay but kind of slow especially considering the restaurant was not busy
Service
Never as good as we want it to be.
Let me break down the 3 star review, the food was very good 5/5 but the service was bad. Two of us sat down at the table for the meal. The server came by to ask for drinks when we were not ready yet so she said she would bring us water. She brought one so I had to ask for a second...not a big deal. She then came back for our drink order, she took one of our orders but not mine. When I finally got to order a drink I had to wait for 20 min to get it. This was all before we got to order our meal. It was a good 45 min from initial sit down to ordering food. Again go for the food but do not expect good service
Glad we gotta dine in z
Wonderful food and excellent service. Relaxing atmosphere
Service was good and our server was very helpful with figuring out dishes to avoid because of allergies. But for the price, the food was just ok. We both ordered hamburgers and got a starter. The starter arrived in good time but then we waited another 30-35 minutes for our hamburgers. They we're just ok. I might go back if I knew the service was going to be a little quicker and if the hamburgers were going to be better than I could make at home.
good food great service
Everything was great waitress was great
Our waiter was ok, kept our drinks full but didnt offer dessert, ok. I ordered the blackened salmon and there were literal drifts of salt crystals under it. Sent that back and ordered fettuccine alfredo... waiter asked if i wanted cheese, i said no but got baked alfredo with cheese.... I was too hungry to send it back but it in addition to the cheese I expressly said no too the pasta was dry. Very disappointed.
The best steak so far
Meal type
You have the potential to be great. Step away from your 80's style food and decide on what culture of food you're serving and you'll get there. There's just such a weird mix of Italian, American Italian, Greek, and American steak house that your cooks have no clue what to focus on.
Excellent food and service
Picked up take out Dec 1. 2 steaks, undercooked, tiny potatoes, boring veggies. Crusty (garlic?..there's nothing on it so I'm not sure)Bread...substandard at best.
The family celebrated our father's 100 Birthday dinner in the fall at Luigi's and as it was "COVID times" every detail was attended to with our safety and care meeting all the provincial guidelines. Forty close friends and relatives were served a superb meal where every guest received their roast beef dinner done to their desired taste. The staff was excellent and the atmosphere absolutely perfect for the times. A special Thank-you goes out to Liuigi's for serving such an outstanding meal for this very momentous event, making everyone feel safe and welcome. 5 Stars to you and your staff.
Only got pizza for takeout but the quality is outstanding. Price reflects that however.
Great food and pretty good service. Good ambiance. Way better food than Old Spaghetti Factory in Calgary. Will definitely eat here again!
I was disappointed with the lasagna that I had today. Waitress was pleasant food was unpalatable. I can't remember when I had such an unappetizing meal. The sauce was watery and the meatballs were rubbery. I don't think I will be eating there again soon. I don't recommend it.
The food is good, although the portions are small, so I usually order an appetizer with my main course. I always order take out on my way from work and pick it up before going to the hotel. The service is bad, the girl at the front counter is always gone somewhere, and servers do not pay much attention to you. Now I have to find another place to eat dinner.
A family staple ever since I was a child!
My family went here for my birthday dinner, and although the food was enjoyable the service was not. The waitress was very un-inviting, did not suggest/allow us the opportunity to order appetizers while some of our family members decided on their main dish. This extended our visit to 3.5 hours and many glasses sat empty as we were visited only once for an offer on drink refills. My cake was brought out, with candles, which was considerate, although, she left before any of the 6 adults could ask for a cup of coffee. One of the family members kindly waived the waitress back for the request at which she came and so did the bill. We were never greeted again by the waitress. not for coffee refill or to clean cake plates. and, the icing on the cake, even after my boyfriend paid this $400 bill with a significant tip, she didn't even say 'Happy Birthday'..... From one waitress to another, friendliness will take you much farther than tasty food.
The food is good. Wonderful steak and salad, but that is all I can eat at this restaurant due to my allergies. My husband likes the pasta and pizza.
Dinner
Great food and atmosphere
Mediocre buffet in the group room
I love the pasta here. Best in town.
Steak was cooked perfectly and the service was very good.
Meal type
Great food, great atmosphere
Awesome steak dinners!!!
The food was amazing and so was the service.
Burnt meat went in the garbage
Wonderful food. Loved the homemade Ceasar dressing and the meat is among the top best steaks I've ever eaten.
The calamari was super rubbery and overpowered by the breadcrumbs. The seafood linguini wasn't very good either. There was a strange crunch like when there's a hidden bone that you bite on. The spinach artichoke dip was fantastic but the rest of the meal was less than satisfactory.
The food is amazing. Staff are friendly. Best tiramisu ever
Great service and great food
Not bad. Lovely restaurant environment, great food. Wasn't a huge fan of the spinach dip as it was coated in strange tasting oil. But other then that... They were very accommodating and helpful.
One of the best steaks
This is my favourite place in Lethbridge! Every time we’ve been here we’ve had great food, great service and I love the atmosphere!
Lasangna was really just pasta with minimal sauce and cheese on top
Great food Great service.
Great food and great service as always.
We did not have a very good experience to begin with BUT it was resolved by one of the staff members that went beyond customer service. We placed an order over the phone and I believe the order was not filled so when we arrived to pick our pizza up it was not ready . We then waited 30 minutes for replacement pizzas to be made and then were told the one we ordered of the two pizzas could not be made because of a lack of ingredients they had on hand. We did not want to wait any longer and we were getting pretty upset by this time. But the women that helped us ( wish we would of got her name ) told us she would put a rush on the order and deliver them to us herself at no charge. She did exactly as she had promised so we ended up very pleased with her handling of the situation . We will go back to Luigi's as their food is awesome and usually service is great.
Awsome staff and great food
Food was decent. Waiters/waitresses too intoxicated to properly manoeuvre around tables and chairs, bumping into a patron’s chair numerous times.
Nice atmosphere..good food
Me and my boyfriend went here last night and I have to say we were extremely disappointed. We both got the Oscar Sirloin, I got 8oz with baked potato and he got 10oz with fries. When our food came out my steak looked much larger than his but the waitress told us they just cut it differently. Wasnt very consistent at all. Both of are steaks were very chewy and fatty, took quite a bit of chewing just to eat the steaks. My boyfriend's fries were extremely bland with no seasoning at all and had a weird taste to them so he didn't even eat the fries. Both steaks came with lobster on top and I was saddened to see they just put a tiny bit of shredded canned lobster on top of the steak. For over 30 dollars a plate we were very disappointed considering its a steakhouse. The starter ceaser salads and my baked potato were good but everything else was terrible. We usually go to moxies for steak and there's is always great. Won't be back to luigis south anytime soon. The service was great but they really need to work on there kitchen.
Great food nice staff.
I had not been to a Luigi's in almost 20 years. I met my parents here for dinner and I was pleasantly surprised at the menu. I ended up having the beef dip and it wad excellent.. Many restaurants serve beef dips. But Luigi's used a bun that soaked up the au jus. It was delicious, and I cant wait to go back and try something else..
Okay to expensive
Wedding dinner held here,great service, good food
management is awful. the food was meh. the garlic bread with my baked spaghetti was super hard and super skinny and micro sized. garlic bread makes the meal and it made my meal 1/10
Great food. Great service.
Fabulous seafood linguini
Excellent food and service.
Super friendly on the call for a reservation. Had dinner for Six on Friday night and the service was excellent the atmosphere is great and the food was fantastic!!!
My work won the contest for a meal here, so i gave into the akward meal with my coworkers. At first the limeted menu reserved for the contest seemed tiny. I ordered the lasagna and learnt i was quick to judge, as the portion was huge and absolutely outstanding.
(Translated) Excelentfood @ Luigi's (Original) Excelentfood@luigi's
Best pizza I have had in a very very long time if you like thick tasty pizza this is the place usually I don't rate places so highly but you gotta try it the location downtown is great
Food was ok, big portions! Service was good.
Don't be cheap. Stuffed mushrooms caps were just mushroom caps cut into quarters. Mushrooms aren't expensive. 3 peices of vegetables. Also cheap again. And the crab was brown... Service though was amazing!
Good food, but too long to get your meal
Allways enjoyable, a very nice waiter.
Ordered the calamari and a margherita pizza from skip and was pretty disappointed. Not sure what the other food is like but the calamari is extremely chewy and dry, not appetizing at all, and the pizza was overloaded in sauce and the mozzarella was super grainy and it seemed like it was barely melted.
Luigi's food is always consistant and very good value. Today I had the lamb from the summer menu and it was delicious. I was pleasantly surprised that it was so generous! You can't go wrong with Luigi's. It is a foodie staple ;)
Very friendly people and we had a great night after having a disappointing day. They really care about their customers. They really care for us .
Had a long wait, there was very little seating for people waiting. Food was okay, service was standard.
Just finished a veggie pizza very sloppy crust was not cooked it was no even warm. I picked it up went early no excuse to be cold.
If you want a hearty home cooked meal, this is your place. Great atmosphere, very friendly.
A nice meal paid for by someone else. Sweet.
I really enjoyed the food . The price was decent and the steak was so juicy and tender . They do also have a whole variety of foods for someone that wants to eat something other than steak. But I was happy with the steak because I was craving one for the last few days
Was very pleasant for my first visit. Would go again.
The steak was wonderful, and the staff was friendly. I was there for a meeting, and the conference room was spacious, and quite private from the rest of the restaurant
Good food great service
Great little place. Food was OK. Service was great. Hadn't been there in years. Remembered food being better. Might be a 1 time thing
As usual...a great place to eat!
Best steak in town the bar side is really nice and serves is great ..
Love their service. Waiter we had was funny and friendly.
Great food and prices
Very friendly, patient staff. Their covid precautions are good, the restaurant is clean, and the food is tasty.
One of my least favorite places in town.
Cranky servers, overpriced, salty pasta and when ordered a beef dip it came with gravy and not au jus. Talking with the server about it they insisted that the gravy was in fact au jus and it was also spread on the inside of the bun which made it slimy and soggy. Customers are definitely wrong at this establishment.
Good food.
They were sooo disrespectful and unprofessional to their employee. A waitress had made a mistake with the computer which messed up the rest of the computers. They rest of the staff were continually blaming her and yelling at her from half way across the restaurant. The entire restaurant could hear them getting angry with her. I will not support a business that treats their employees the way I saw them treat her. I felt bad for the poor employee! I don’t recommend working there or supporting them.
Local with tasty food. A bit of an old school menu.
The food was delicious and the staff are very friendly
Great service. Delicious steak
Had the BEST experience at lunch today! Our server Lauren was so sweet and attentive and made our experience so memorable we will hands down be returning again.
Good food great service
Always great!
Great Food and atmosphere!
Great food and great service. Pizza was cheesy and had a perfect crispy crust. A nice dining atmosphere, quiet and relaxed. Highly recommend this establishment for a night out.
Nice
Was pretty good. Staff were friendly and the food delicious
Ordered the sticky ribs and the veal meal food was extremely small portions got 5 small ribs for 15 dollars they were over cooked and dry The veal was also over cooked and dry not good at all one of the worst meals I've ever had I would love to post pictures but there's no option to post pictures
Don't order takeout you'll be missing part of your order.
Very friendly staff and great food
During these tough times we stopped for a bite to eat at Luigi's Steakhouse on Mayor Magrath. When we entered we were greeted by this wonderful person named Stephanie!! She was the most delightful server and made our experience most enjoyable. The food was great, the portion was worth every penny, this is the place to go for a nice relaxing meal!! Would highly recommend it.
Comfy
Food is acceptable, although I do not care much for the prices. Staff are generally quite polite and helpful.
We have been ordering from Luigi's South fairly often (5 times in the last 3 months) at $70 -$130 a pop. We have never made a complaint until recently. Last 2 times, our orders were missing items, had incorrect items, and not what we asked for. Called them both times (once to have them send the au jus and horseradish we asked for and once to complain about having gotten mashed potatoes instead of vegetables and that the prime rib was well done, not medium rare). I was informed that sometimes they can do nothing about how well done the meat is but that we would receive credit on our next order. We called today, and was told WE were being blacklisted as being "complainers". I'm sorry, WTF? If you don't want complaints, remember the au jus and horseradish for the prime rib BEFORE sending out the order for delivery! If you don't HAVE medium rare Prime rib, don't send well done no matter the excuse!! The appropriate response would be,"sorry, we don't have medium rare available, is that ok?" DO NOT tell your customers they will be getting one thing and sending another. At $70 or more per order, the customer should be getting what they want, not being blacklisted for "complaints" Will NEVER eat there again.????
Really good steak
Nice and clean, good menu, great service, awesome food. If you like pasta or pizza, give these guys a try! Of course, they're a family restaurant, so restaurant assured there's something on the menu for almost everyone - from burgers, wraps, fish and chips, to chicken fingers and salads. Enjoy!
Great atmosphere! Food was great! service fabulous ????
Service and food were excellent!
Delivery
So good! I had the steak and my wife had chicken. We had room for desert and left with satisfaction. This would be expected every day but the most busiest weekend in Lethbridge for the cruise? Wow excellent service!
Love the server, food delicious
Thought prices were a bit high. And for the price the quality of the meals was poor. Won't return
The food was very good and our daughter suggested we give 4 stars. I chose 5.
It's was ok
Very attentive service. Good menu, some surprisingly low prices. Decor is sorta nouveau-Walmart, but pleasant. Dinner for 2, drinks, appies and tip was about $75.00 Happy.
The cheese pasta was nothing special, would not eat here again. Server wasn't friendly, he almost throw the salad on the table. The ladies were nice.
Food was good as was the service
Great atmosphere, great service and excellent food, top sirloin was great cooked medium rare, price was very reasonable
Steak was delicious!
Food was good. Staff on the ball.nice place.
We love Luigi's. the best service and locally owned. Great every time.
Excellent steak cooked to perfection
Their seafood lasagne is excellent.
Nice
I have to give Luigis three stars because even though I really enjoyed the salad and sides the main event (the steak) was not good. I ordered the sirloin steak with the neptune option. I ordered medium and the steak was definitely medium well and well done. One end was actually pretty much inedible. I should have asked for a new steak because I was pretty sure after only one or two bites that I wasn't happy. But I thought if the hollandaise was good and the shrimp and crab were tasty I'd be forgiving. However, I had to ask for more hollandaise because there was only about a tablespoon of sauce on my steak and I wanted more. When it came I was very disappointed to find it was cold. The baked potato was perfect, the rotated veg was great, the warm bread with oil and vinegar was bet nice and the salad and dressing were delicious. It'll be a while before I want to go back to Luigis. Lesson learned... Send the steak back if you're not happy.
Always EXCELLENT
Always great, good options for those with allergy restrictions.
awesome food amazing waitress
Very good pizza, friendly staff and if they make a mistake (we often get them to hold green peppers on the chefs pizza) they handle it very well and fix the order no hastle .love the food and service .
Vero good food, service was excellent. Nice atmosphere
Dine in
Excellent food and service! Highly recommend the lounge side; as I don't care to hear children crying.
First time here, and it was great. I should have gone years ago! Food was awesome, and the service was really good!!
Kind staff nice environment. Great appetizers. They have gluten-free pasta which is really nice when you have gluten intolerance. Will go again.
My family and I have been here several times in a fairly short period of time, and each time seems to be exceedingly better. I have had everything from the pastas, the burgers, and soups. And I'm not a soup guy at all usually. But everything I've had here was top notch.
This is a place we visit when we want top quality food and decent service, The cost may be a bit more than some other places but the quality is excellent. We like to think of this place as a location to go to for special occasions.....lots to choose from.
Extremely salty could not eat our lasagna. Low on meat and cheese. The quality seems to be slipping we used to be regulars. Fixed a pizza issue today!!! Well done!
amazing food and even better service
Service is great, the food is awesome and the people are also awesome. Pizza.
Great.
I didn't dislike it I just wasn't impressed with it. The interior was too Brown the food selection was fine and the food was okay it's a okay place to dine out.
Staff pleasant and courteous. Food was good.good atmosphere. Lights a little dim for reading the menus and eating.
We drive from Medicine Hat just for the great meals. Never been disappointed!!!!
Amazing food, classy restaurant, great service and the price was pretty good considering how classy it was
Had great time.Server tried hard and did a good job. Great smile and put up with our rowdy group.
Pretty good food.
Great food and good food
Good
Really nice place good fod and kind staff
Really good food, great service
This is the place I bring my friends whenever that visit me.
I prefer Mario's.
Good food. Good service.
Good food, good service. I just wish they were more diligent about accommodating social distancing.
Prime Rib was great!????????????
Great atmosphere, servers are friendly and relatable. Great Italian style pizza, and fantastic Lasagna. Kostas and Mario run a great place and treat their guests with kindness and respect. They are great at trying to accommodate everyone. Would definitely order delivery or takeout from them too. Great local restaurant for a really nice dinner out or a working lunch.
Great food, service and atmosphere
Got food poisoning from their Mexican pizza this weekend ..AND the staff were vapping huge clouds in the freaking kitchen!!!(basically smoking)???? The owner didn't offer a thing. In fact he was very rude. What a discusting place. Don't reccomend it to anyone. Always better off at the north side luijis.
Great food and great service, I try to make it in everytime I am in town!
Lovely family dining restaurant with consistant good food and service. The pasta is to die for.
Wonderful as usual
Classic pizza and steakhouse. Very roomy and clean. Service is very good. There is a kids menu with great dishes. The pizza is very good. Menu has many fabulous dishes to try. Bread with olive oil and balsamic was warm and fresh and wonderful. Prices are reasonable and portions are decent. Worth a stop with a family or for a date.
I have dreams about the seafood linguini, every time I am passing through or meeting family at Luigis it's def my go to, so creamy and delicious.
Best stake ever
I ordered Luigi’s through Skip the Dishes and Luigi’s messed up the order (ordered steak and spaghetti, didn’t get any spaghetti). Despite admitting it was their fault they wouldn’t do anything to help me. Very disappointed by the customer service. Food I did receive was very good
Service wasn't good, food was about the same. My pizza came out without cheese on it as well. Overall not a great experience.
My favorite go-to restaurant! Best pizza in Lethbridge in my opinion, always consistent! Also one of the best places to get a steak, I have never been disappointed with a steak or any meal at Luigi's North!
Tonight I ordered the Luigi's Cobb Salad. The menu describes it as having avocado, chicken, crispy bacon, tomato, Bleu cheese, egg, and house ranch. What I received was a rotten salad. The salad dressing was so old, it had mold growing on it. The tomatoes were mushy. The chicken tasted and smelled like it had gone bad, as did the bacon and the cheese. I have eaten blue cheese for my entire life and I am familiar with fresh v. rotten blue cheese. This cheese was dried out, and greasy looking and did not have a pleasant smell. I called the restaurant and explained. The lovely girl who answered the phone was very nice and offered her apologies and offered a credit at the restaurant. I told her I would like a refund because I did not wish to eat at that restaurant after being given rotten food. She clearly didn't have that authority, so she put the manager on who was extremely rude and confrontational before I had even managed to get a word out, and told me he wouldn't be giving my money back and that he would give me a credit only. It appeared he was angry before he had even picked up the phone. I informed him that I wanted my money back because I did not wish to eat food from there again, and if he didn't refund the money I paid for the salad, I would be letting a large number of people know about this (hence this review.) Generally business owners will take the approach of "If you aren't happy, tell us. If you are, tell everyone" I tried to tell him, but he apparently thinks it's acceptable to feed customers rotten food. His response was "Now I'm not giving you your money back OR a credit because that's extortion. You're blackmailing me." He then hung up on me while I was still in the middle of a sentence. The attached photos show exactly what I received. The fuzzy mold in the second photo is very evident. Disgusting food, and a disgusting attitude from the manager.
Quiet restaurant on late Saturday evening, good food.
Found a hair baked Into my pizza, plus I had to wait an hour and fifteen minutes for it.. what a disgrace to Lethbridge. The manager is rude and horrible at dealing with there mistakes. Disappointed to say the least.
Great food, service and contemporary welcoming decor.
Careful when eating here. Make sure you have all your vaccinations lol Mario is awesome. The other guy has anger issues.
Beautiful dining room, excellent staff, owner and management are friendly and accommodating. Delicious food. Incredible pizza.
My experience at this Luigi was great. Spending time with my sisters, we ate a meat lover pizza with extra cheese. I order a side of fries and it was a big bowl but all four of us shared it plus my older sister had the soup of the day. The mushroom soup I think but my brother-in-law didn't care much for it then my sister order a steak sandwich. she got a piece of 8oz steak, with a toasted long bun with creamy mash potatoes. It was a good plus my second oldest sister had a fruity cold drink to start with then finish it off with red wine.
Great food Great Service
Overpriced and poor quality food
Portions could be a little bigger. Other than that awesome service and great food.
The owner was extremely rude. When there is an issue at a restaurant, and we phone to figure it out, there is no reason to be rude. Explaining yourself is a better way to go then to yell at customers. Customers are not always right, and that's ok. But it's not ok to yell and treat us like a 2 year old because you disagree. The northside one is great. I can't believe this woman is an owner!!!
Great find, stayed in a hotel across the street and decided to walk over for supper. What a nice suprise, the decor is very nice, staff are very attentive and food was excellant. We will vist them again the next time we are in Lethbridge, Alberta.
There was a very long wait for our food and there was only 4 other tables with people at them.
Dinner
Excellent as usual. Never had a bad meal there????
Great food and nice place...
Great pizza friendly staff
Great food
Food was very good!
We had a surprise 60th birthday there in one of the big rooms. The service was great! The food was delicious...could have been a bit hotter...but still delicious. The room could fit 21 max and I think we had 18. Everyone enjoyed it very much!
Nice atmosphere, especially for the Holidays. Very warm and inviting. Very reasonable prices compared to the Okanagan in BC. Delicious food! The French onion soup was flavorful and not overly salted. Would visit often if I lived in Lethbridge.
Wanted a quiet dinner. Good food good service.
Delicious as always
Positive review. New York steak was tender and had good flavor which is hard to find in Lethbridge. My mom's prime rib was delicious and my husband's spaghetti & meatballs were good. Great service.
While the food was mostly good, the portions are small and prices are high. Ordered the NY Steak and it was cooked well is the only real highlight. Funny/not funny that the vegetables it came with were 1 small piece of cauliflower and 1 small piece of squash. Others at the table ordered pasta, opinion from most said it was bland. Drinks were made poorly as well.
We had a Celebration of Life get together here today and it was incredible! CoVid rules were followed, we had pre ordered the Premium Buffet and the food was delicious! Tracy, the waitress, was quick, friendly and had it all under control. Highly recommend Luigi’s South for your get togethers!
My family got food poisoning from this place. Spent all night and day throwing up. It wasn't a good experience. This is a 100% honest review. I would not let me friends and family dine here with the current owner/ management. Anytime this Luigi's is open, I always explain my experience and suggest going to the Northside Luigi's instead... where the service and food are actual quality.
Went there Friday night and ordered a 8 oz prime rib medium rare. When the prime rib arrived it was very rare. Just red. So I thought I will try it and see what it tasted like. Tried cutting the prime rib but couldn't cut through it with the steak knife provided . I called one of the waitresses and asked her that this prime rib was too rare and take it back to make it medium rare. When it arrived back it was medium rare. Tried cutting it but it was still too tough to enjoy. This is first time this has ever happened as I many prime rib at this restaurant before and enjoyed them all. Maybe they have a new Chef their but I was not impressed at all with this piece of prime rib.
Music a bit too loud.
Staff was friendly food was good prices were comparable
Went to a catered event. Pizza was good, but didn't seem as fresh as it should have been. Slightly pricey.
Decent food, decent service, good furnishings, but nothing necessarily great about the place
Getting worse by the minute. Food quality and portion size are shrinking. Wouldn't go again and I've been about 8+ times. Used to be my fave.
Had veal cutlets and you could only taste the grease.
Great service staff and food!
Didn't know what to expect for an anniversary night. I ordered a 12 oz steak with mashed potatoes and three pieces of veggies and a side of onion rings. Girlfriend ordered some chicken with Shrimp, can't remember the rest. Steak was medium rare (as requested) and tasted fantastic. Girlfriend's chicken and shrimp was equally delicious. Price ended up being ~100$ for two meals (one with an extra side), an appetizer (6 jumbo prawns), and a dessert (cheesecake). Service was excellent and the waitress was courteous. Will go again.
I’m definitely a fan of Luigi’s Steakhouse in Lethbridge. They’ve been in business for years, are family owned and have a lot of great options. The restaurant is a good size with a lounge, dining room and private dining section. The menu also has a lot of options: appetizers, soups, salads, pastas, pizza, burgers, sandwiches, mains and dessert. They’re also with the times and have a gluten-free menu. Overall the feel to the menu is similar to Boston Pizza but offers better quality dishes overall with a specialization in steak and pizza. They renovated a few years back and still feel like a modern establishment overall. On my most recent visit I shared a couple different pizzas with my brother. If you like cheese you’ll love their pizzas, they’re very cheesy and delectable! One of my favorite pizza places for sure. There were also a couple salad orders at our table and a pasta dish. Everyone was quite content. Their draft beer selection is definitely a bit lacking, but Lethbridge has never been known as a big craft beer market like the bigger cities in all fairness. The bottled beer selection was average as well, but offered a bit more than the draft selection. However, their wine list is pretty decent as you’d expect from a place that identifies as a “fine dining restaurant”. Service is always pretty good here anytime I’ve visited, this time the server assigned to our table was exceptionally good. She was very efficient, knew when to check-up, knew when to do refills and knew when to take additional drink orders; very on the ball overall! They used to be a bit better with having managers come around to see how tables are doing (this is always a nice touch for fine dining imo), but I haven’t had this happen here in my recent visits. Really happy with this visit overall, food was great as was the service, prices are also quite fair but are definitely higher than pub prices, even where item offerings would be similar between the two. I tend to look past this given the atmosphere and quality though, I’d definitely be happy to come back and always consider Luigi’s for dinner outings on my visits to Lethbridge.
Dine in
Always great food
I found this place somewhat hit and miss. Good quality ingredients, but the final result can be a letdown - same with the service.
Food is relatively cheap compared to most restaurants and a much higher quality. I love it there
Service
It was so awesome
Excellent service with a super friendly server. The menu was full of wonderful options. The house wine was excellent as well. We will return here!
Our dinner was delicious & our waitress was very nice. Thank you.
My first time visiting. I have a niece in Lethbridge that I like to visit, and this is where we chose to go. The atmosphere was great, the food was excellent and we will be back! Keep up the great work folks!
Probably one of the best restaurants in Lethbridge. The food is great quality, portions are a good size and it is reasonably priced for the quality of food. The prime rib is usually my go to. Always cooked to perfection.
Outstanding service and great food
Great food, great place, great place to eat.
The food was amazing
Very comfortable atmosphere and great food. I was impressed to see that the restaurant is looking out for the health of staff and customers in the continuing global pandemic and participating in the vaccine passport program. Was happy to support a local business that is taking the necessary actions to safely remain open in an area where there is a lot of opposition to restrictions.
Really big menu for lunch and dinner
The service was decent, but unfortunately the food was a major disappointment. Don't offer seafood on the menu if you don't know how to cook it properly. My son got the seafood platter and it was inedible. He loves seafood so he got through the first lobster tail but noticed a really freezer burnt after taste, made him sick enough to not eat the second one. The seafood was overcooked and tough. I got the lobster spicy pasta.... tasted like they cooked the pasta in the same water as the freezer burnt lobster. My boyfriend got the margarita pizza and it was over drizzled with a balsamic glaze.... it's a very potent glaze and when over distributed takes away from the rest of the pizza. It's suppose to be a margarita pizza not a balsamic vinegar pizza. I tasted all dishes and my sons seafood platter was by far the worst. I let the server know and they gave me a 10% discount even though over half the plate was left. I've never seen my son so disappointed in a seafood dish as it is his favorite type of food. We won't be coming back.
Nice relaxing lounge. Great Italian food with staff that knows your name.
It was pretty good. Service was good. People where friendly.
My daughter found three hairs in her pasta. My Chicken Caesar salad was weak tasting at best. Wifes burger looked like it came from a happy meal. I would expect more from a meal that cost $75.
Best pizza in town without a doubt
The food was great and service was super
Amazing food and sevice
Friendly people, good food. I had the seafood lasagna and like it.
50% off lounge appetizers on Sundays is unbeatable!!!
Good food and good service. Nice atmosphere.
Dine in
Waited over an hour and a half for our food. We didn't order anything special just straight off the menu. Watched many people get there food before us and even leave. They didn't inform us anything was wrong either.
Great steak cold beer nuff said ????
Was there for a company party, food cold,salad wilted and tasteless, worst meal we have ever been served. A total disappointment.
My potato was cold, my moms spaghetti was cold. The steak was awesome so was the service
Great food! Warm and friendly atmosphere.
Great food, great service!
I wish I could give this zero stars. This is a $26 plate of food? With extra vegetables? I won't ever eat here again.
Great food and good service
Great food.
Good pizza
First visit: shrimp cocktail warm and far from fresh, very poor. Second visit: steak of steak sandwich very, very small and tough, complained to management but he claimed it was the advertised size (6 oz) but I'm sure it was not even close . I will never go back unless somebody else is paying!!
Excellent
Had the cheese burger and beer special... Best burger ever, fresh, hint of rosemary... Super tasty, highly recommend, best deal for 10 bucks!! I'll be back for sure :) awesome service as well...
The service was excellent. The waitor was super friendly to me and my family. I would recommend that if you want a medium cooked steak, order it well done. My steak was very rare to rare.
I always order from Luigis North. Today I accidently ordered from the south. They aren't even close. Ordered steak bite appetizer the added tiny 2 pieces of celery and carrot were dry and old and the steak bites were so tough I didn't even eat them. The lasagna was mediocre at best even with the added meatballs and sausage that I paid extra for. I highly recommend Luigis North but will not return to the south side location. It had many years since I'd given them a try at the south location but I see nothing has changed. Fancy place,fancy prices, quick service but disappointing food
The hot bread was good the spicy calamari was good the liver was from an old cow hardly no inions very expensive main meals the draft beer big glasses air conditioner on very cold
Dinner
Awesome pizza here!!!
Food is amazing as always
Outstanding job on Mother's Day!! I know it was extra busy and tough to keep everyone happy. Thank for the outstanding food and the effort, much appreciated!!
great food, very nice server
Friendly staff ... great atmosphere and music food good
Great food every time, and the service staff are all polite.
Nice place with good food. The chefs special is one of the bests pizzas in town.
Great staff and the updates they are doing make it feel more open and fresh!
Went for a celebration dinner. Food was good and tasty. Staff was friendly. Meals were a tad pricey but we enjoyed ourselves.
Super accommodating and family friendly.
Used to he great. Now rudeness by male host and had to send food back to be recooked. Prices still high.
Coming in from our of town, called about 1030 to place an order for pick up and were told that they were closed. If that's the case maybe you should change your hours you post online. Disappointing
Great Italian Sausage pizza... And cracking Canadian red wine!
I eat at luigis south 4 to 5 times a week I have never had a bad meal. Staff is always friendly and happy food is always top notch and service is always swift. I love it there will always go back
Nice stakes....
Prices high...food mediocre
Great food & great service!
Everything was delicious except one item, it was the bun with vinaigrette they give while you wait for your food. Found the bun tasted stale. But will recommend to all my friends.
Stopped in last night with the family friendly staff and good food
The food and service were excellent. For me personally, a little pricey for "family friendly" although I confess that Covid may well be a factor in this and I may be out of touch with prices!
I used to frequent this place many years ago and a return visit confirmed that they still provide top quality food. The Prime Rib Beef dip has to be one of the best I have ever had, and I have had many. The bun has the perfect consistency and holds together after being dipped, the aujus is perfectly flavored and the prime rib beef is fall apart tender. They also serve a phenomenal French Onion Soup, a staple of the establishment. You can order it Traditional style with croutons and cheese or you can order it Luigi Style with a Puff Pastery top. I don't think you would go wrong with either but I have never broken with ordering the Traditional. Stop by and enjoy a great meal at a solid restaurant that is one of the few OGs left in Lethbridge.
Considered one of the nicer restaurants in Lethbridge. I went with a large group. Nothing on the menu for vegetarians; this is a steakhouse through and through. Lots of veal options, which I believe is uncommon. I thought it was pretty standard fare; no surprises, but also nothing particularly special.
Horrible! Went there on Mother's Day for dinner and they were having a buffet. We did not ask what the cost of the buffet was - but we should have. When I called the restaurant the next day to confirm what they were charging for it, (as my mom paid for it before we got the bill) the woman who answered the phone and claimed to be the owner, was extremely rude, obnoxious, and condescending. Turns out we were charged $28.00 per adult and $14.00 per child (oldest child was 6). My call was just to let them know I thought they were overpriced (even though they were offering prime rib). Instead of having an adult conversation with me, the owner basically insinuated I was an idiot for thinking they would charge less and that obviously I've never been to a restaurant offering prime rib. This attitude from her, not more than 30 seconds into the call. She was unprofessional and I would never recommend this restaurant because they obviously don't value their customer's opinions. Once they have taken your money they don't care what you thought about the food or the service. Shame on you Luigi's. Customers do not always know best, but we do have opinions, and you as a business owner should have the smarts to listen to what they have to say and value it, even if you don't agree with it. You have no business speaking to customers. And honestly, the food was not that great - mediocre at best.
Haven't eaten here .Looked at reviews and menu. I see you have Atlantic salmon .In other words farmed salmon. Which is garbage and poison. Won't eat here.Get real fresh sockeye from the BC coast and I'll dine here.
Dinner
Good food and great service
Very good Italian menu, reasonable price and nice family atmosphere. Lasagna and steak meals were very good. Nicevpleasant service.
Every good
Went for dinner with friends and the food was excellent. Menu is extensive and love the lighter side option. Prices are reasonable. Dining area and lounge is quite nice. Best pizza I’ve had in Lethbridge!
Had a great time with my staff christmas party at Luigi's. Tracy did an excellent job of being prompt and very friendly. This is the service that goes above and beyond and makes an impression towards the repuation of a restaurant.
Very friendly staff and great food
Excellent food and friendly helpful staff.
Poor service
Nice atmosphere
Food was awsome....service was great and waitress friendly
We placed an order today, February 17 2019. We received the wrong order. We called and relayed the mistake. The person on the phone apologized for the mistake and was super professional said it was their mistake and would send out the right order. We then received a call from management who called us a liar and we would have to pay for another order. My brother is celiac and would never have ordered a regular baked lasagna. Be careful when ordering from this unprofessional restaurant.
Good food, nice atmosphere. Only reason that I am not giving it a 5 star is because our server had the warmth of a glacier.
The one who served us was really great in taking care of customers. You can tell she is doing her job well done.
Big thank you to Kosta and the rest of the staff. After being on the road for over ten hours, we stopped at Luigi's for some take out, and we felt just as valued as any sit down customer. Kosta went out of his way to make sure we had everything we needed, and the food was amazing! We will definitely return for a more relaxed meal the next time we are in Lethbridge!
Good service. Fish was so greasy took batter off.
Awesome ..love Luigis
Service
Amazing! Pictures don't even do this wonderful restaurant justice. Great value! Delicious food! I would give it 6 stars if I could!
Pizza be awesome.
Always had a good experience here, nice veal
Good food, OK prices, great service. A worthwhile place to eat
The food here was fantastic, and the service was great. Had a pizza one night, and veal parmigiana the next. Both were expertly crafted, tasty, and hot. Not one the cheap side, but well worth the food I had.
Great food & Service
Never disappointed. Excellent food. Wonderful staff. Friendly environment.
There was no wait time and we got there around 6/630ish pm, after hearing that there was a 20min wait time at BPs and no one even greeted us at Montana's (we were the second party to not be greeted by staff and we were there for 5 min waiting. Eeek!) Anyway, at Luigi's, the waiter was great. The food didn't come out to us very fast, but the waiter made it sound like it was a rare thing to be waiting as long as we did. He also brought our 2-year-old's food out to her before ours because he knew it was more difficult for her to be waiting. The womens bathroom didn't have a change table in it for my 8-month-old, but the restaurant did have a high chair.
Great food
Good food, nice cozy ambience and reasonable prices. Severs were attentive and friendly. Lots of parking available.
Great food and service... Wait times aren't too bad.
Always good.
Food is great ..and the service matches!
Excellent engagement, great food, friendly staff
Good food, excellent service but they let a pair of gentleman set right next to us so there was only about a foot and a half between people! Won't go back unless that problem is fixed.
Terrible management. After they would not honour an offer they gave me over the phone, the manager was short and rude with me ending our conversation with no resolution. Will never attend again. I recommend Luigis north where the food is great and management cares about their customers.
excellent food and service. one of the better steaks in Lethbridge
Food is good most times here, but not always consistent. Same with service. It can be hit or miss. We went here with a group of 11 around 5pm on a Wednesday. Service was excellent and very attentive, but the food was lacking. Everyone in the group commented that it wasn't the quality they were used to. However the visit prior to that one. Was just a table for two during the dinner hour. Service was lacking. It took a long time to have our order placed. Then a long time for our food to arrive. We saw our server only a couple times including the taking of our order and delivering the bill. However the food was excellent! So if they can get it together on both ends. It would be great.
Traditional meals. It was good
Grand place to eat, very friendly staff and food is top notch. Good prices for what you get. Parking was good but if busy old Copy Co next door is closed and can be accessed. Lounge is very nice and welcoming.
Meal type
Great food. Comfortable lounge area. The lasagna was quite good. All of the food is reasonably priced for the quality.
Problems were fixed by the waitress.
Great service and very tasty food
Great people very courteous and helpful food was amazing they def went over and above
Food was ok. Attended a business meeting there, the food was not as good as the last time I was there.
it was awesome
Fantastic food
I like the ambiance. Good food and great staff.
Great food and service
For the attention of the Owner, and new customers reviewing this casual dining restaurant. My husband and I are locals living in Lethbridge for 40 years. We went to Luigis when it first opened its doors. We have been regular customers ever since (though it is not a friendly place) it was convenient for later dining. We have always dined late, and mostly had ok food. The Reno work the owner did has spoiled the Greek/Italian feel of the restaurant though. It is now like any chain restaurant with a bland style. WE WILL NEVER GO AGAIN. O.M.G. "LET ME TELL YOU WHY" We went in as usual around 9.30pm. We had a visitor with us from out of town, just picked up from airport. Our visitor is an elderly lady, 81 yrs and has a very small appetite. She attempted to order a 1/2 order of fish and chips. 1 piece of fish. Half the amount of Fries. The evening manager that night named Kosta refused to allow this. "This type of restaurant does not allow half orders" he said. He could have easily accommodated our old lady friend....... My husband and I were understandably annoyed for our friend who was buying. When we expressed our annoyance he made no attempt to alter the situation. So we left. Our friend was very upset with his attitude and treatment. As I said WE WILL NEVER GO BACK. I could say more about his personality But I will not say it on line. That would be bad manners.
Had a fantastic pizza. Was well worth the trip here. Relaxing. Good service. And great food.
Always great food !
Terrific service in the lounge and dining room. Our meals were delicious! Great place to enjoy an evening out....When we can again.
Meal type