Here you have the opinions of real people like you who know the products of Ottavio (Restaurant) in Laval (Canada).
Right now this business gets a score of 4.2 out of 5 and this score has been based on 127 reviews.
You must have seen that it reaches an feddbacks average is good, and it is based on a very high number of reviews, so we can be quite sure that the score is quite credible. If people have bothered to evaluate when they are satisfied with the service, it works.
You know that we don't usually bother to place evaluations when they are correct and we usually do it only if we have had a problem or issue...
This Restaurant corresponds to the category of Italian restaurant.
Went twice for lunch. Staff is friendly and service is pretty fast. Pasta is al dente which I like.
4 stars for the gluten free menu. Food quality has been on the decline in last year.
The 13$ lunch menu with a pasta bar is perfect to please everyone! Would go again.
They have lactose and gluten free options a and it was delicious!
Really amazing place the service is perfect and the food is exceptional
4 stars for being always there even during holidays. Good to average dinner. Very friendy personnel!
Authentic Italian restaurant. Bring your own wine. Home made sauces. Very high quality products and fair prices
Lovely little spot. Good food, well presented. Not cheap but very reasonable for this level of restaurant. I loved the salmon tartare which can be either an appetizer or meal.
Love it!! This place is perfect for people with celiac disease they have the red plates for GF meals and regular meals are served on white plates. They even change the glass to make sire there is no cross contamination. You can bring your own alcohol as well! Best place to eat for people with allergies everyone is able to eat together ????????♀️ if you haven't tried please try the GF poutine!! It's amazing ????
Crab cakes were very good. The service was good but it was weird that they served people one at a time instead of everyone at once. Pizza was decsnt.
TERRIBLE TERRIBLE TERRIBLE These are the only three words that I can say on this site. This was supposed to be a nice dinner for my sister's birthday and it was a disaster. The waitress opened our bottle of wine but never brought us wine glasses we had to ask. I have allergies and found the selections in the allergy section of the menu very disappointing. It took 30 minutes for me to receive my order of gluten free bread. Upon receiving my plate of pasta I had to ask if cheese was an option. Flies/fruit flies were all over us throughout the evening not very pleasant at dinnertime. I could continue but I think that you get the picture.....................WILL NEVER BE GOING BACK THAT IS SURE!!!
Italian and that defines the menu. Lunch was quite pleasant and tasty. A bring your own bottle place and a welcoming friendly staff. Food as stated is mostly Italian style and well presented. Key is it is very good
Been disappointed recently. Last few times service wasn't all that great. Slow and food comes out one plate at a time. When you're a group, the first person tends to eat lukewarm food as it has been up to 10 min between first and last …
Great service. Great respect of food allergies
This was my first visit to this establishment. The hostess and waitress were both very friendly and receptive. The waitress took the time to explain the specials and asked if we had any allergies. The mussels were delicious and the various accompanying sauces were exceptional. The Sicilian Pizza was very tasty. The crust was baked perfectly and the various ingredients of the pizza blended very well. This establishment has a bring your own wine/beer policy. Great atmosphere and fantastic first experience. Would definitely go back.
Meal was terrible, did not taste good, over rated
Great pasta place during lunch time! The price is all according to your picks.
Nice place, good portions, great employees
Baked Brie and Fig was superb. A bustling, enthusiastic atmosphere with excellent service.
Good service and food as well, staff are friendly.
Ordered on Uber eats, got spaghetti and seafood linguine, food’s delicious and good quantity! Worth it!
Dinner
Family friendly and very accommodating for gluten free clients. Food is good and fresh but generic.
Wow! Everyone has a smile on their face... seated right away..service was awesome...food was awesome! First time in a long time I saw such a happy staff! Good work ottavio!
Very loud crowded. But everything from menu is excellent. Prices average
Amazing food, on the pricy side
Food is great. Service is good. You can't have a bad lunch.
Great food. The alfredo sauce...OMG! ????????????
Great experience! Decided to eat out on a Thursday night and we had no problem finding a table. The food was amazing, even my picky eater enjoyed her Margherita pizza. The Crème brûlée is to die for, one of the best I have tried. Service was awesome and efficient, didn't have to wait for anything we asked for. For the amount of dishes we ordered, it was surprisingly affordable.
Service
its ok , nothing special about it , service was good , food was so so
Inexpensive and very good food, seasoned perfectly and served beautifully. Has a bit of a family/friendly vibe, not quite the classy type.
I went for lunch and it was very good. The size was more than enought!
Great service during the covid period. Excellent food.
What a great restaurant Perfect especially for someone with celiac disease And flavor yummy A1
Tried the restaurant again, 6 months after a really upsetting experience - not much has changed: Food is OK and there's attention to details: food allergies are taken very seriously. As long as there aren't too many patrons, even the service is pleasant. It does get horrendously, painfully slow as soon as the restaurant gets half full. Cheap excuses abound when the staff is repeatedly asked for the dish ordered over half an hour ago, which just seems to add insult to injury.
The make being gluten free feel like you're special as opposed to a pain. They have specially cleaned cutlery, dishes, everything going to avoid cross contamination. Freshly baked gf bread to go with your pasta.
A classic for me.when I want good pasta. They take care people with allergies. Gluten free menu available.
Good food,good service,pleasant staff
Amazing food & service. Especially how they handle allergies. Wow!! First time my family felt normal
I went there for my Christmas party. The service was good. I had the calamari which was not bad and an americano pizza which was not bad.
Nice place,cozy,good food,a little pricey.but overall had a good time.
Hostess wasn't very accommodating and a bit rude. Waitress compensated for the initial treatment and was on the ball with service. Food was good in portion and taste.
If you think that Ottavio is an authentic Italian restaurant, then think again. Absolutely aweful excuse for a restaurant. The pizza is basically a cracker with ketchup and cheese. As for the mussels, the plate was full of sand. A real huge disappointment.
Affordable, good food, atmosphere is okay
Great place, clean, food is awesome. Celiac safe!!
If you enjoy super c pasta then it’s a great place
Food and service excellent. Prices (lunch), very reasonable. Don't know about dinner.
One of the best italian restaurants! Great service.
Sicilian Pizza by Far the best in Montreal. This pizza kicks ass with the sausage and hot pepper. Its simply delicious. Keep up the great work.
Great quality food, reasonable prices, good location.
ultimate Deception! lost quality and service over the years. over 1h wait with kids to get food.. Calamari that was like my winter tires and they charged me even if we did not eat more then one..only good thing we got is the bread!to bad. sorry for the bad review but even the waiter did not care.???? 125$ to bring back more all the food cause of the loss of appetite due to waiting..
Nice and we'll decorated. There servers were fast and nice. The food was very good!
This place has the best customer service a restaurant can have
Great food. Good portions. Great service. Decent prices. Definitely going back again.
23$ unlimited mussels, Monday to Wednesday. Only bad side, if you want to change the mussels sauce it's 2$ extra on each order. So at the beginning choose wisely. Or go with few people and ask everyone in your group to have a different sauce. So the next order you only exchange your bowl. Like that you can tried different mussels recipes. Pasta was ok. I tried before the pizza and I thought it was pretty good. Sicilian pizza is amazing.
If you have food allergies or intolerances, this is the place to go. The staff is very knowledgable and caters to your needs.
A very nice Italian restaurant, the food is delicious and our waiter was very nice.
Don't order the ceaser salad unless you feel for an overdose of SALT ... pure salt that your blood pressure will shoot through the roof... Plus I ordered it with grilled chicken and it came yellow soaked in God knows what marinade... it looked exactly the same as the chicken breast on my friend's Oriental salad... really Nothing close to a ceaser salad and nowhere in the world from Canada to Italy etc... had I ever seen any Ceasar salad of the like. But the staff was nice and polite...
Service was slow but the food is very good! I will be returning and adjusting my review accordingly. I do suggest you try this place if you are looking for Italian food.
Very nice Restaurant. we went on a Saturday afternoon. we were 4 adults & 4 kids and we got a very good service. we got Denis as a server and I even asked his name to make sure next time we sit down at his section. Kids friendly, very clean batbrooms, free Wi-Fi, bring your own wine, Parking. and what else could you ask? will go back again soon and I recommend.
Slow service. Very small quantities of pasta served. The pizza dough was very hard. Overpriced. No place to leave a comment on their website. I don't recommend it.
Fantastic vegan options! Great melting on the dairy-free cheese for the pizza and cheesy garlic bread. Obscenely decadent vegan dessert (in the best way possible). Great work, guys. So nice to have these options!!
Awesome service. Great food.
Even if you are gluten intolerant or can't take dairy products you can enjoy a great pizza here. They have gluten free pizza dough and cheese substitute.
Great food and sexy men working their......
customer service was impeccable and food is also very good.
Excellent dinner. If you have a gluten allergy, this is the place to go!
Still hard to find a place that is gluten free and Ottavio did not deceive! I was craving pizza (crust was so delicious) and that dessert was so yummy. Would totally recommend.
Very slow, and the pasta was not cooked well.
Fantastic restaurant and food, never disappointed. Service is top notch! Great restaurant for a romantic dinner or even for a family dinner. Menu has lots of choice and even the ability to create your own combinations.
Meal type
It was good, but not amazing. The price was fine for the quality, but I've had much much better.
Great service, great menu. Make your own dish is nice, you can try different combination every time.
Great BYOW restaurant...good casual menu...pasta...pizza...mussles and other casual foods. Relaxed atmosphere. Friendly staff...Place is always busy...a sign that they do something right. Go there often and never dissapointed.
Disgusting food. Not italian. I Feel like vomiting.
Very friendly service. Could be a little quicker in taking orders & serving food but all in all very nice place !
Very nice place, food 10/10!
Not good at all and expensive. Pizza sauce was bitter not an authentic Italian sauce. My 3 friends didn't like their pizzas and mussels either. I don't recommend Ottavio
Good service and friendly staff. Great food. However we had to wait 30 minutes although a reservation was made!
Food was good. A little on the pricey side for what it is though. Service was okay. A little slow, but there was a lot of people. It's nice that you can BYOW.
Food is great a little bit noisy for me but still great
Great Italian in food and fantastic attention to detail. Dedicated kitchen for those with food intolerances or allergies of any kind. Medical support readily available for emergencies but most importantly the food is spectacular and every item I've tried override numerous trips has been nothing but absolutely astounding. Would recommend for a family or spousal visit or any other occasion really. Staff are above and beyond too and both them and the chef's deserve utmost praise.
Good restaurant overall - the service was very good, the place was packed and food was good although I expected something closer to authentic Italian cuisine. Make sure you have a reservation if going Saturday evening!
Service was good. We got a table pretty fast. Waitress was polite and came several time to inquire about our needs. Food is good, didnt have to wait very long to get our plates. Desert need more selections
The all you can eat mussels are great! Dijon and Irish are awesome!
Great food and staff, sometimes i find its super cold in there though. They also have a fantastic lunch menu including making your own pasta!
Food was fantastic as always. Service was good too despite being very busy.
Finally I got a chance to sit down and have a meal at a restaurant. I chose Ottavio and it did not disappoint, great food and friendly service, could not have asked for better.
Great service , one if not the only place you can eat gluten free , without worries ! The food is delicious , friendly staff !
Delicious Pizza, Pasta and Mussels! They offer a gluten free menu and the only restaurant to ever ask if anyone has any allergies.
Nice place, nice food , nice people. But i was there yesterday and it was absolutely full. You would have to wait to long. So long that the all you can eat wasnt even worth it.
Great food. I have been at this restaurant a lot because of the good pasta, prices and service. I recommended it!
Had a family get together. My favourite is their lasagna! Everything went perfect from food to service.
Went for all you can eat muscles delicious but 4 starts because there was a couple uncooked/dead muscles
Service is excellent. Food is superb! Very diverse mix of people would enjoy dining here be it with friends or family or if you're in a date.
Food is always delicious! Pasta is amazing, pizza is delicious and prices are very reasonable! Not to mention service was great!
Really appreciate the fact that they accept babies. And the food is also good.
The service was good, but the manager Marie-Eve was not very accommodating. I order the Tortellini Gigi, which was supposed to have prosciutto and capicollo. I asked the manager prior to receiving my meal if there was a good portion of meat in the pasta, she assured me there was. My plate arrived with barley any meat in the sauce and not even a enough tortellini to cover a single layer in a curved plate. Very disappointing. When I spoke to her again to ask her if she deamed this meal acceptable, she said well it's proportioned, and they can't control the amount of meat but that in fact it was supposed to have that amount of limited tortellini. She brought a small portion of additional sauce but the meal was unsatisfactory, not to mention the fact that there were two pieces of cilantro in my dish which was not wanted nor welcomed. Not impressed!
Our family loved to dine at this Ottavio. They have deal for lunch time as well as other choices for meat, seafood, pasta and vegan-friendly. The service is always good and what we loved from them the most, is that they do not bother us while we eat. They return to refill our drink and tidying up our table but that's it. We feel very free and always been enjoying our food here. Keep up the good service and food.
Quality food, very reasonable prices and fair portions. Service was good
its so nice to finally be able to have gluten free food at a restaurant without worrying for my health! love the desserts here, very nice service and clean place
Terrible service. Fruit flies all around us during our meal. Would not recommend.
Dine in
Great place for Italian food and bring your own wine!
Ottavio is always good... But for lunch they have a fun formula : choose your pasta, sauce and ingredients. All for a reasonable price. Food was good and very large portion size!
Awesome food, very very noisy restaurant though... if you're after a quiet dining experience I'd go elsewhere.
Good food, nice staff, a bit loud especially when there's big groups on the weekend.
The servide and food is amazing, finally a restaurant fit for people with allergies.
Nice place, good food, prices are average. A/C isn't great in the back.
Best of the best the food is delicious and the service is great
Love it! Everything is good there. Excellent service as well.
The food is amazing and they're very friendly
Very nice and delecious food, great experience
Service was AAAAAmazing. I give it 4 star only bc we went for desserts and although it has a large selection, wasn’t the best creme brûlée we’ve ever had. Great place for folks with allergies though and huge menu. Will definitely go back to try the food!
Bread was not fresh or warm. Linguine Alfredo was very bland
The place is great, staff are perfect I like this place pastas are so delicious Great place for a date Recommended
This was the first restaurant my husband I went to once restaurants were able to reopen during Covid and I am super amazed with the service and food. They set up a disinfectant stand as you come in, there is distance between other tables, staff was either wearing a mask or visor and the food was quick and delicious. Highly recommend! MUSSELS ARE AMAZING!!!!
Really amazing place the service is perfect and the food is exceptional
Good food, but sometimes it's a hit or miss. Undercooked pastas or cold plates. But when you get a good plate, it's great!
Food is good, prices are ok... but noisy and parking is hard to find... The right place for people with food allergies
Ottavio! An enlightening experience! This is fine dining taken to a different level. Mine was a excellent culinary experience. Ottavio serves absolutely delicious meals with exceptional standards at very decent prices! Their menu offers varied and mouth-watering choices from oven-baked pizzas to salmon tartar and osso-bucco... The list goes on. One element that really sets them apart from every other restaurant is their menu that offers gluten-free as well as allergy free meals, vegan and vegetarian meals all prepared in a separate kitchen! Even the hand soap in the bathroom is gluten free!! Above and beyond, Ottavio! Truly exceptional! Bravo!!
Great experience! The decor is warm and welcoming. Our waiter was very pleasant, and the food was excellent. Reasonable prices. Being seated near the entrance, we were a bit cold, but the temperature elsewhere in the restaurant was perfect. Lovely place.
Very good pasta for an affordable price. Bring your wine or beer. Overall ????very good.
Excellent lunch special! My girlfriend and I were extremely happy with our experience & quality of food. Also, they allow you to bring your own wine & beer!
Very good pasta and pizza. Gluten free options. Efficient staff. Worth the try! Especially the duck pizza!
Very good food but menu is not clear. Ended up paying more
Good food, but sometimes it's a hit or miss. Undercooked pastas or cold plates. But when you get a good plate, it's great!
Food was great. Bring your own wine.
Food is mediocre at best and on top of that they charge you a fee if you have a food allergy.
A gluten free haven! Friendly, well informed service, extra precautions with every detail. An inexpensive, delicious gluten free and regular menu. Highly recommend.
customer service was impeccable and food is also very good.
Quite arguably the best Italian restaurant for the price they charge. Picture this, an amazingly well thought out interior decor, with amazing platter presentation, great service, comfortable seating and cheap pricing in one restaurant! Rare right? Well this ones got it all! In fact, its so good that we went 6 times in 2 years (for my fiancee and I that usually means its a GREAT place!) Great restaurant!!!
Great service, great menu. Make your own dish is nice, you can try different combination every time.
Great place, Exceptional food, friendly atmoshere and my waiter was awesome
The service was really slow. It just felt like our waitress forgot about us being there. We always had to ask everything to another waitress. Pasta was was very ordinary and the pizza was over cooked. We wouldn’t go back
This review might be biased because I took take out, but I felt like I could have cooked the pasta at home for a fraction of the price. It was good, but definitely not worth the price.
Went yesterday and ordered mussels in a dijon sauce --- much too salty! Others at the table ordered pizza, and there was nothing much on them. Nice environment though, and the waiters were excellent. I'd say the kichen has to smarten up.
The menu was surprising. First time there. Had the mussels. Great service and a great meal.
Made an advance reservation for over 40 people for a birthday celebration, and it was honestly soo great from the start. Communication with the manager was very smooth (and prompt--would answer in a timely-manner), the food service (and food) was great, the staff was friendly (great customer service), and not to mention that their gluten-free chocolate cake was delicious (get their cakes, you won't regret it - it can be a bit pricey, but getting many people to pitch in helps). Highly recommend this place whether you have food restrictions or not!! ????
Good food good price great ambiance
Awful food. It took an hour and a half to get our food. The manager came up to us and said : I know you have been waiting a while but we have a party in the other room and they need to eat too”. Which was ridiculous because it just means its badly managed. He didn’t offer anything for our waste of time. The seafood pasta and tortellini gigi were watery and tasteless. Avoid this restaurant!
Very good restaurant. nice customer service
First time here. Mussels and pizza were very good. Service excellent. Also have many gluten free options.
Been disappointed recently. Last few times service wasn't all that great. Slow and food comes out one plate at a time. When you're a group, the first person tends to eat lukewarm food as it has been up to 10 min between first and last plates. Last time we went, waiter wouldn't even come to refill our water unless we hunt them down. No impressed as I was. Too bad, because food is good.
Yummy????
Very popular place that was packed even on a Wednesday. Extensive menu selection sure to allow anyone to find something they like. Easy parking too. Somewhat very noisy so don't expect a quiet conversation with your dining partners. Service was super friendly but very slow that night. My guests did say that it is usually faster. Food quality was somewhat in line with reasonable prices and my plate of noodles with shrimps was a bit on the disappointing side.
Overpriced Pizza and Pasta joint, nothing special about Ottavio...ordinary food at ridiculous prices..not worth the extra money. There are other places that serve simple food and don't rip you off. The service is not so great either, you have to ask 5 times just to get extra napkins!
Charging people because they have food allergies is unheard of. Their excuse is it slows down the kitchen and that they really are carefull compared to other restaurants! Being carefull should be part of the service and not come at an extra charge. I find this insulting and discriminating.
We've come here for family bday parties because it offers gluten free options, has lots of space, byob and decent prices. We enjoyed the calamari, escargot, greek salad and main dishes we like were the angel air smoked almonds, duck with brie, and the pork belly tagliatelle pasta.
Professional, fast , clean. Keep it up
Perfect place to go with kids ! The food is good compared to big restaurant chain the service is amazing. You can bring your own wine
The decor is nice but the food is average and priced higher than a bring your own wine place.
Very good place for gluten free
Amazing food overall. Lunch menu is definitely worth it ($12 for a big dish of pasta - choose pasta, sauce, three free ingredients). Good service.
Great service! I love their gluten-free menu.
Delicious, hot, well prepared, great quality/price
Great byob restaurant. Price, food quality, service and atmosphere are 5 stars! A bit crowdy, you should rsv.
This place is very kid friendly. Hands down my fav spot because they truly understand the stress it can be to take kids out for lunch or supper. Btw I learnt that kids eat for free on Sundays! The food is a hit as well.
Good food good price great ambiance
Great place for Italian. Nice staff and great selection. Also they take a great care about allergens in their food. P.s. Don't forget about all you can eat mussels Monday - Wednesday
Food is so flavourful and prepared with great care. You can easily tell these guys know food. We happened to come across Ottavio while in Laval and we are SO glad we did. We owned a restaurant in Toronto and know what it takes to keep customers coming back. Ottavio has mastered satisfying customers and we are already hooked after one visit! If you rate this place anything less than 4 stars, there’s something wrong with you. Seriously, go get yourself checked out. We know it’s nearly impossible to be perfect but you will be hard pressed to find better quality food, at reasonable prices with that level of service. Ontario needs an Ottavio. Well done!!!!