We've got all the opinions of real people like you who use the services and products of Kasai Teppanyaki Steak & Sushi House (Restaurant) in Kelowna (Canada).
At this moment this firm gets a score of 4.5 stars out of 5 and this rating has been based on 127 reviews.
As you can see it reaches an feddbacks average is virtually the top, and it's based on a very large number of scores, so we may think that the rating is very faithful. If people have bothered to leave their opinion when they've done well, it works.
You know that we don't usually stop to set feddbacks when they are good and we usually do it only if we've had a problem or issue...
This Restaurant belongs to the category of Restaurant.
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Great service awesome food!
Such a fun and tasty experience. The drinks were amazing, but the dinner and show was incredible. This place is a must!
The food and the atmosphere here is amazing! The chef is extremely talented, and gives a great show with your meal. Tina came by our table to say hello and check in on us. What wonderful and friendly staff. 10/10 recommend for anyone who wants great quality food and service.
We loved this place! Everything was so delicious and the sushi melts in your mouth. The decor is gorgeous and the service was flawless. Can’t wait to go again!
Hurry up and open. Soo looking forward to having a teppanyaki grill in kelowna!
Environment is good, teppan show is good, but food doesn't taste that good at that price, and also very small portion. For a special day to spend some money, sure. For eating, no.
Presentation and quality was impeccable. Took a little bit for food but they took incredible care of us. Will be back soon!
Really great place for a special night. I went here for my birthday and got the royal treatment. The chef was funny and the host very nice. It is expensive but if you haven't ever been to a restaurant like this, or if you have, its worth a visit and the money.
What an amazing experience ! We went for the teppanyaki and everything was delicious. It is expensive but you are getting a full experience from it. The wagyu steak was phenomenal. I left feeling satisfied and will be back another time for sure.
This restaurant has amazing decor and creates a really cool ambiance for dinner. Great service and great food. You need reservations for dinner.
Doesnt matter what i rate this place its not enough. Food quality was top notch . Staff was amazing welcomed with a smile and helpful with menu . Food was amazing . Was planning to go to cactus or earls that night they were all booked am glad i ended up having my last dinner there . My mouth is watering while writing this review and they deserve a better review . Thats kasai staff again ????
Amazing restaurant. Looking forward to coming back for a special occasion soon!
Try it now! Good location, solid parking, first off. Ambience is great, cool water feature, nice chopsticks and more! The food could take a while (they're new so they're still finding their balance) but the quality is top notch. The signature Steak and Sushi combo is great and only $25. Do recommend. The teppanyaki is fantastic. You get a great five course meal with a show. Ken in particular was a great host and chef. You'll be wowed by the flames, stunned at the reflexes, and sent to a state of bliss by the quality of the food.
Absolutely beautiful restaurant with friendly staff and amazing food. They've got high quality ingredients and don't cut any corners, including small things like having fresh seaweed in the miso soup. Would highly recommend for any type of occasion and the teppanyaki is a great show!
Awesome authentic experience. The food is great. Not your average Japanese.
Best show I've seen in awhile and extraordinary flavours!!!! Thank you Kasai team!
Good intentions but it did not deliver the quality food I expected. Spinach appetizer is tasteless, cod dish is not good, and sushi is so far from Japan it is sad. The price tag matches the fancy entrance door and furniture.
We all had a great night & fantastic food for my son's 25th birthday. I don't think i have tasted such flavors before. Food cooked right in front of you makes for a great experience. We will return :-)
Amazing place--you get a delicious, multi-course dinner and a show all in one. Enjoy the art of teppanyaki, a unique style of Japanese cuisine where your meal is cooked in front of you on a hot steel plate, including juggling and occasional flames as part of the entertainment. Great place for steak and/or seafood. Worth every dollar for an extra special occasion. Definitely one of the best dining experiences I've had!
Was an excellent dinner. Food was awesome and the Chef Walter put on a great show at the cooking table. The desert was customized for us to help celebrate our 40th Anniversary. Thank you.
The best place in the okanogan best service best host best experience
Magnificent steaks and sushi.
My family and I came to this restaurant today to celebrate Father’s Day. I didn’t know what to expect, but was very pleasantly surprised! The man who served us, Walter, was extremely polite and very kind. I unfortunately could not tell him this in person (and I’m truly not sure if they read these reviews) but I wish I had! I didn’t make the best impression, since I get anxious in public situations, but I’d like the staff to know they all did amazing. I hope that he one day fulfills his dream of opening his own restaurant, because he sure is great.
So sad that they don't have a patio and are closed due to covid restrictions. They just opened up. We were looking forward to an Easter dinner there with our family. Sadly it was canceled due to closures. When things open up again will definitely be back.
Had the Filet Mignon Wagyu steak and a special sushi roll. The sushi was tasty, fresh, and I enjoyed it. If that was all I had, it would have been a 5 star review. The Wagyu steak was very underwhelming, and nothing special compared to any other steak I've had. When I mentioned this to my server, they were quick to state that this is Albertan Wagyu and to not expect anything like the Japanese Wagyu. The price, though, was very close to what you'd get for a Japanese Wagyu. The 8oz steak seemed very small, more like a 6oz, and it was definitely overcooked from my request of medium rare (very little pink other than the middle cut, mostly grey especially when I got to the sides). Overall, it was an ok meal. It took about 45 minutes from the time we ordered until we got our food. I would only go back for the sushi, and leave the steaks to other establishments.
Absolutely fantastic food, beautiful restaurant and reasonable prices. One of the best spots in town.
Definitely a fun dining experience! It is a bit on the pricey side, but you pay for the entertainment and ambiance. Really nice restaurant, staff were attentive and kind. The food was fresh and tasty. They had a great selection of unique and fresh veggies for the teppanyaki show. And you can absolutely taste the difference of the Wagyu compared to the Filet Mignon, so good! Well done Kasai!
Great place Great food Great staff
5 stars!! What an amazing experience. We did the teppanyaki and chef Ken was amazing! 6 course meal took about 1 hr 45 min. We will definitely go back! Food was amazing!
Amazing! We will.be back. Nice new modern atmosphere. Steak and sushi fantastic.
Tasty food and great service.
Food was incredible. Staff was so nice and welcoming. Ambiance and decorations were beautiful. Go even just for the experience.
This place has an illusion of fine dining with presentation, but when you try the actual food, its just overpriced average sushi. Go anywhere else in town for cheaper better sushi
Can't wait to return! Chef Walter was extremely knowledgeable and kind and made our anniversary very special! The waitress was very efficient and courteous. Food quality is 10/10 and this place is my new favourite restaurant! You must check it out!!!
Had a wonderful time here. Our chef Walter was fantastic and the food was as well. I will definitely go back.
Went with two groups of 6 for a late dinner as they were booked, however they kindly offered to remain open. Amazing atmosphere, such a fun show, very good food, drinks and cocktails were well made, service from all the staff was A+, thanks for an amazing night, we will see you soon.
Excellent food and atmosphere ! Beautiful ! More than i expected !
Food was AMAZING to say the least... as well as the design of the restaurant. One thing that was a HUGE let down was the drinks... Paid nearly $20 each drink expecting it to be as cool as the theme of the food and restaurant but they were AWFUL tasting as well as presentation even tried multiple...
Meal type
If you want sushi there truly is no better place in Kelowna.
Really nice place, service is good, food is amazing, fresh and high quality. I highly recommend!
Came here with some friends the other day and had a great dining experience, our server had great reccomendations to compliment our meals. We had 2 sirloin tepans and a Kasai all the way, our only dissatisfaction was the "appetizer" which was 2 prawns/ea. Atmosphere was great and it's quiet enough where yelling isn't required for a conversation. Would reccomend!
Really nice ambiance. Good food. Unfortunately the computers weren't working to get our bill so it was "old school" pen and calculator. I figured it out after we left and I paid $62 for a $56 food order ????????
Dinner
Super yummy. Good atmosphere.
Food was great. Server was nice but forgot a few things.
Nice place and delicious food. Price wise... its worth it.
Fantastic dining experience. We treated ourselves to the Teppanyaki dinner as an early Valentines gift to each other since they were completely booked for February 14th. It is a bit pricey but we figured we aren't able to go on vacation so lets treat ourselves. The staff is all super friendly and attentive. The chef was a lot of fun and the food was very tasty. They even made our dessert ( sorbet ) a little extra special because we told them we were there for an early Valentines dinner since they were all booked for Valentines day. It was fun to do something different. We would definitely recommend splurging on yourselves. We will be back.
Amazing ambience and service with a delicious dinner! Well be back. Exciting to have a different style of dining in Kelowna... much needed!
Great experience ????fantastic for small birthday gatherings and food is extremely good!
The service was excellent. The teppanyaki was superb. I have tried several different kinds of teppanyaki and that was the best I've had in a long time.
Very good, great staff and the chef excellent.
Amazing food and service!
Amazing ????. The owner is so lovely and made our experience very special! Food is fantastic! Great quality and portions.
Great food, great drinks, great service, and friendly employees
food was considerably underwhelming and disappointing. the agedashi tofu was so bland. i could really only eat it with the sweet and sour sauce, but the sauce itself tasted like anything premade you could get at a supermarket. the veggie sushi rolls were alright but nothing extraordinary. my friends got the prawn tempura and soft shell crab and really didn't like the texture of the batter, which they said was dense, hard, and crunchy in a very unappetizing manner. the atmosphere was chill and our server was friendly to us, but wouldn't ever go here again. the money you pay is definitely not worth the quality of food you get. you can get way better japanese food at mabui on harvey ave.
Had a amazing anniversary dinner with my wife. Service was great and Walter has incredible and lots of fun! He did a great job separating me and my wife with the other group on the other side of the table. Will be back again!
Wow, wow, wow! I have experienced many Teppanyaki restaurants around the world. Walter inparticular was outstanding. Great chef, professional and won our little ones bellies! Attentive, warm and friendly. Thank you Walter! We'll be back and we'll send friends and family your way.
The restaurant is beautiful, food was amazing, service was very quick and friendly! Just everything was amazing, it’s a must go!
Sushi lounge is pricey but average food with a beautiful dining room.
Grand artistic ambiance with art. Food to match. Fab presentation of dishes, all reasonably priced. Outside it looks like a warehouse. Inside it is a palace.
Good main but the steak and sushi took an hour and 15 minutes and they didn't approach us once in between that time to ask if we wanted another beer. Felt like they purposely ignored us. Didn't salt the agedashi so we had to lather it in soy sauce. Probably won't be back despite the good steak.
I had a great night for Habachi ????????????????????
We really enjoyed our meal at Kasai. Our chef was engaging and talented. Food was delicious. Would recommend for special occasions like birthdays.
I really thought this is it,we have found THE place ! Unfortunately this was an average experience at best, with a HEFTY price point for the quantity, so much so even I was shocked ! EVERYTHING, is an add on !
Great place! Well hidden gem! Must visit
Service
Beautiful Restaurant and amazing food & staff. Highly recommended! We'll be back next time we're in town.
My first time here.... have to say..... I have NEVER.... enjoyed sushi as much as I did here!!!! Beautifully served dishes!! You gained a loyal customer. Thank you!!! ????
Everything was delicious but these are my top picks 1) Kasai roll 2) Mango Prawns 3) Lobster The ambiance of this place and the service is top notch. One of the best places to eat and have a great night out in Kelowna.
Service. Ambiance. Showmanship. Decor. Quality. Top notch. Highly recommend
The moment you walk in to Kasai you are presented with a meticulously decorated and highly classy lobby, everything from the colors to the lighting has been carefully selected. The wow factor definitely shows and is a wonderful preamble to what you can expect from the teppanyaki table service. Chef Walter and a lovely waitress made our night enjoyable with excellent attention and warm and inviting attitude. The first appetizer was shrimp and from the first bite I could tell it would be a very enjoyable dinner and show. Chef Walter went over and above to truly engage with us and he is truly a master chef. Everything he cooked was a wow in flavor and presentation. We highly recommend you give this place an opportunity to astound you. Truly a great addition to Kelowna. Thank you!
Great atmosphere. Always great service. And the food is delicious.
Tried on three separate occasions to make a reservation here, after hearing this restaurant is fantastic. I heard nothing back after email and leaving a voicemail, and upon calling once more, I was unable to reserve a table with a week's notice due to unwillingness to share my credit card information. I was attempting to reserve a table 3, 2, then 1 week in advance for each successive attempt. I imagine it is a great place to eat, if you can get in.
Bday party for our guy Brian. We were treated to an amazing experience, from the service, the chef, food and atmosphere. Top shelf.
Looks like it may be a small little place in a strip mall from the outside, then you open the doors and it looks like a restaurant in Vegas. Food was great, staff was friendly, I really love the big tall private booths. Server Veronica was friendly. I’m so happy that we have this upscale Teppanyaki place in the neighborhood.
Chef was great. Steak was delicious ????. Top notch service
It was a great service and food experience all around! If you like gin, I just suggest the 'Sensei' cocktail.
Not just a dinner; a full experience for a night out. The chef was very skilled, very entertaining & personable. The food was great too. You will love it, trust me.
Very clean, food was amazing
Amazing experience! Walter the chef was phenomenal! We will absolutely be back - Perfect for a special occasion or group get-together. Our whole family had a blast!
Fun show with personable staff. Always enjoy this restaurant.
Went for lunch, thought the decor would make my lunch Uber expensive. But I was pleasantly surprised! Very tasty, realistic price point. Great hostess (sorry I didn't get her name).
Excellent Tepanyaki restaurant. I have only tried the Tepanyaki table, but if the Tepanyaki is any sign the restaurant will be awesome as well. We were celebrating a birthday and they asked if we were celebrating a special event. I was impressed that they would enquire. We were greeted right away and shown to a tepanyaki table. They checked for food allergies and food dislikes. Our chef was from Mexico. An excellent chef and entertainer. Our food was excellent. The service was excellent. The prices are good. It is a multi course dining experience. We didn't feel rushed, it was a relaxed and tasty experience. It is popular, you need a reservation. I highly recommend the Kasai Teppanyaki restaurant. .
Good food and friendly staff
My wife and I went with my in-laws and our 2 year old. What an excellent experience. The atmosphere, service, food and presentation were top notch. I lived in Vancouver for 8 years before moving to Kelowna 5 years ago so I feel I have a decent understanding of good sushi. My in-laws are also Japanese and know good from bad Japanese style cuisine. We all agreed that this is by far one of the best Japanese restaurants we have been to in a long time. Easily one of the top Japanese restaurants in Kelowna and surrounding area. WE would easily recommend this place for anyone looking for good Japanese food. We unfortunately didn’t get a chance to experience the teppanyaki but we look forward to trying it next time. NOTE: You should call ahead to book a time for the teppanyaki experience.
We came to try the Teppanyaki and all I can say is.... Amazing food,wonderful staff and a fantastic experience! Highly recommended, will definitely come back. A night we will not forget.
Best new restaurant in Kelowna! Thank you to the chef Walter for introducing us to new flavours and culture. Kelowna needed you here! He is very skilled and fun to talk to. You will have an amazing time!
Best Teppanyaki !!!
We went there at an odd hour, sometime in between lunch and dinner, hoping they would be open. Because of the odd hour, we weren’t expecting much but every plate wowed us. The attention to detail, quality of food, and presentation was amazing! The full staff made the experience that much more enjoyable. Can’t wait to go back and try the rest of the menu ????
Had the lunch box with salmon... Box says you get 2 rolls but non of did... But was a good deal for the food and the layout of the box looks very good probably the best in town maybe... tempura has stronger notes of cinnamon then most places....
Great experience!
What a great experience! The restaurant was classy and had a wow factor. The service, from the time you walked through the door, was exemplary. Every bite was appealing, fresh and delicious. One person in our party was celiac and they took the utmost care for his needs. The specialty drinks were great too. Our chef Walter was phenomenal! We will definitely be back and next time we will ask to sit at Walter's teppanyaki.
We were just driving past and decided to stop for supper. So glad we did. The decor lovely. The staff are wonderful and the food is the best we've had since moving here.we will definitely be back to try the teppanyaki. Highly recommended.
Top notch from start to finish. Celebrated 13th anniversary. They called to confirm reservations and asked about allergies. When arriving service was nothing but accommodating, never had to wait to ask for anything waitress was right there on top of it all! & the food & show was nothing but outstanding! Amazing amazing! If you havent tried it yet what are you waiting for? Best surf and turf around ????
Had a nice family dinner experience. It was a bit on the pricey side, so not a place I would go to regularly but great for a special occasion. The steak was cooked to perfection and very tender.
Visiting from Ottawa and headed out for a family dinner. We heard wonderful things about Kasai restaurant in Kelowna BC (check out the blog that tells their story on staycationinthenation.ca). The decor is beautiful. The Kasai name over the bar is magnificent; worth the trip alone! We were very well received and seated on time for our reservation. The teppanyaki dinner presentation and show was done by a professional, personable chef. The food was to die for. We treated ourselves to a full selection and shared lobster, scallops, shrimp , chicken and their famous Wagyu beef - which was the most tender beef I have ever eaten. Our dinner included rice, vegetables, miso soup and ice cream. Service was top notch. To anyone visiting or who lives in the Kelona area I highly recommend this restaurant!
Came for the teppanyaki with my husband. Everything Was ok, Sushi was tasteless, both of us steaks were over cooked and very chewy. Service was ok, kind of annoying that over checked on us. Definitely not worth the price to go. Not recommend.
Absolutely amazing food and service . Probably the best I’ve ever had in Kelowna . We went to celebrate our engagement and they made it super personalized. The chef and service staff was super fun and talented . Will be going back for sure .
(Translated) Nice decoration and environment (Original) 装修和环境不错呀????????????????????????????
Food was exceptional, service was also exceptional, restaurant decor and mood is amazing. Thank you for a great meal from an out of town family! Will visit again if we're back in town.
Food was good , services (servers) were not great. Brought out water and didn't do much after. Didn't ask if we wanted more drinks moved us to different table for dessert. It was dead in the place and servers often standing around. Pricey and over rated. Had better tappanaki elsewhere.
This place was beautifully decorated and eye-catching everywhere you look. Thr staff were friendly and knowledgeable about the drink and food menus. Our chef who cooked our food right infront of us was talented and funny. The food itself was fresh and tasted amazing ???? We made friends who sat at our socially distanced teppanyaki table and enjoyed great conversation. We will definitely be back.
Great service. Very clean and stylish restaurant with neat decor. Highly recommend the rainbow roll and chicken karaage
Awesome meal here tonight with our Mexicali pals Kev and Barb and Dawn and Angelo. Excellent food and hospitality- thanks to Tina and staff....! Never been, give it a go...????
The place is really pretty inside with an awesome layout. Booths are quiet and give you privacy from other people so you can really just enjoy company. But, speaking from a sushi perspective - meh. Very pricey compared to other local places and other than presentation it is by no means any better. BUT, their bathrooms are wonderful so.... this is a textbook compliment sandwich. I would still like to go back for the 'live cooking' but if you are looking for sushi, I highly recommend elsewhere (Bluetail, Momo, etc.) to get far more bang (and variety) for your buck.
The food here and entertainment was fantastic. People working there are extremely friendly and capable. We will definatley be returning to enjoy this environment more.
What an amazing restaurant!! Wow!! Everything was so fresh & delicious!! Walter was our cook, he was amazing! I would recommend this restaurant to everyone!
If you have an allergy then your choices will be quite limited because place can’t seem to look beyond their current ways to accommodate. The service wasn’t great the first time but the second time it was even worse.
Dine in
Best food I've eaten at a restaurant in Kelowna! Our chef Walter provided much entertainment, the server was perfect and the food was spectacular! We will go again and again!
I'm so glad kelowna has a Teppanyaki place. The show and the food was fantastic and they were great with my wife's allergy as well. Book soon its already crazy wait times!
Was not as good as what I expected and was not as good as what people said! Was not feeling welcome when I first step in the restaurant and was not satisfied when I step out the restaurant.
Absolutely incredible experience! The ambiance was great! Service spectacular! The food was fresh and hot as it is made right in front of you! Everything included in one price from soup, appie,main, veggies, rice and even dessert! Highy recommended!
Really positive experience. We have been to Kasai few times now and everytime very good food, experience and staff! We have done the Teppanykai and order off the menu, again just so good. You can't go wrong with either option, but should definitely experience Teppanykai at least once! Incredible decor
Such a cool experience!
Our group of 6 enjoyed teppanyaki at Kasai in Kelowna! The food was so delicious - our group had a taste of everything from filet minon to the seafood combo! Service was amazing and our chef was very entertaining and accommodating to our picky eaters! The decor is very fitting and all their dishes are beautiful! We will definitely be back!
Not that good of Japanese restaurant. Not my favourite and won’t be back
Had the worst experience in this restaurant. Design and ambiance 10/10. They did a really good job on interior. On the other hand, food and service are 2/10. The steak was tough and chewy. If you are paying this amount of money, you should not be spitting your steak out. This is very unexpectable for a "high-end" steak house. Services are horrible, waited for ever to get another drink and the restaurant was not busy at all. The server should be on top of everything; however, they didn't come check on us even once. I got better service in Cora than here. Very HORRIBLE!!! Not suggested at all!!!! Save your money during this pandemic time !!!! The keg is 1000 times better!!!!!
Best place to eat in Kelowna, amazing customer service and the food is beyond first class, KEN Thank you and and VJ you are amazing!!!
This restaurant is by far my Top pick for 2021 so far! The wife and myself decided to treat ourselves to a nice dinner so we Googled #1 restaurant pics in Kelowna. Kasai was top of the list so we called to make a reservation. 5 PM the next evening we were in our grill side seats , drinks in hand, waiting for our chef to make his entrance. Paige was our server and was as wonderful as expected ! Walter, our chef arived and after a short introduction and explanation of sauces and courses he began to show us his mastery of knife skills and culinary excellence. We decided to share the seafood dinner and add a beautiful piece of Filet mignon to our course. It was a 6 course meal, starting with lovely large shrimp perfectly cooked. Next came the vegetables. There was imported Chinese oyster mushrooms , bok choy, onions, and broccoli. Once all perfectly grilled he flipped pieces to each customer and we caught them in our mouths! So much fun. Rice came next. He did some amazing things with eggs and rice! The main course was simply divine! Lobster tails and scallops cooked to perfection! The added filet mignon was melt in your mouth tender. We ended the meal with exquisite icecream of your choice!. I left out a few things not to spoil your experience if you go ???? I highly recommend this restaurant to anyone who wants a great dinner and show. It is something you won't forget. But also they have a full dine in experience as well with a full menu including some of the best sushi in town. I give them an extra star.!???? Thank you Walter and Paige for making it our best dining experience ever! I would like to add that the cost reflects the quality of the meal and experience! But was very very reasonable! No more than any other nice dinner out.. Harald and Danielle.. Penticton BC..
Absolutely outstanding !
Not the best choice for a Japanese restaurant or sushi place. Honestly don’t know how they got that high rate?
great food, great service and great chef!!
Entertaining place to eat. Sadly the way the food was cooked to death made the experience less than desirable. Lobster was cooked to resemble rubber grommets. Ordered a rare steak and it was easily made medium well.. at pretty much 100$ per person definitely I do not feel like there was much value in what we got served. Wait staff was fantastic though, and thr drinks definitely shined over the food. I think the chefs are hired to be able to put on a show. Rather than being able to actually cook.. Sadly I wouldn't recommend this place.
Best in town.
A great experience! Definitely something you want to bring friends or family to. But a date night is always fun as well. You get seated with other individuals and the whole experience is quite interactive as the chef shows off their culinary skills and tricks around the iron grill. It really is dinner and a show. The quality of food is good and it's worth the cost. But speaking of cost, it can be quite pricey...while a family friendly experience...it is not cost effective if you can't afford to spend a few hundred. If you can, lucky you and you should definitely check it out! :) We got the chicken & steak dinners and a couple of drinks and it came to around $100 - which is not bad for this kind of venue/experience. Would return!!
Food yummy but pricy
Amazing food, great chef Walter, very friendly service! Will be going again :)
We came here for the first time last night for a friends birthday and had an amazing evening! Our server Vanessa provided us with top notch service, the cocktails were unique and delicious and we were blown away by both the food prepared by Chef Walter and the show he put on for us! The price of the meals is completely justified as it truly is entertainment and dining mixed into one! I can't say enough good things! PS... Make sure to get a Sake Bomb!
Amazing!! Incredible food, friendly and attentive staff, great atmosphere, and amazing show! We had Chef Walter- he put on a great show and cooked to perfection!! Highly recommend for a special occasion or just to indulge!
I had made reservations here for my girlfriend's birthday. I had good reviews of the place from a co worker so I was expecting good results, boy was I wrong. First second we walk in, there are 6 people in the corner being very loud and incredibly obnoxious. Of course we are sat next to them. We thought it might be fine, we will be in and out. Nope, our food is going to be forty minutes late and that was fine once the group piped down, but they started up again and this time wouldn't let off. Everyone around us was very bothered, we even heard another customer make a comment to the table next to them as they were leaving. We put up with it for 30 minutes before we asked the staff to seat us elsewhere and they said that they can't. This group was evidently told to pipe down but they wouldn't and the staff just continuously brought them drinks. It was at this point we decided to leave, when we told the staff they said "sorry we hope you can come again some other time". Fat chance, I will never bring my business there again, it is evident that they care about money more than customer service. An hour of our time was wasted. I thought I was coming to a restaurant not a bar. I would not recommend this place to anyone who cares about their money, we didnt even get our food.
Wow what an expierance! Was there last night for my bday dinner. First off they just added the patio part and it was like VIP at we were the only table. Walter made the night with his fun jokes and witty comments. Been to kobes Vancouver and Walter did better and it didn't seem rehearsed like usual. The steak was the best I had and almost put my nephew into a coma with his eyes becoming huge like he just opened his eyes for the first time. The bday ice cream at the end was insane and unexpected. Worth every penny.
Fantastic experience. Staff are friendly and food is delicious.
Amazing dinner so entertaining
I have been to many Teppanyaki restaurants througout North America. The food was great, presentation was lacking showmanship. The chef is learning the tricks, totally over priced. Service was just ok.
Great experience. Delicious food
Awesome. Very luxurious Wash room equipped with mouth wash and so on. The chef is very interactive. The renovation includes abundant Eastern elements, hard to describe but need to be present here to see.
Excellent food and service every time we visit Kasai! The staff are very friendly and all the dishes are prepared with care and fantastic presentation. If you cannot get in for Teppanyaki, I highly suggest trying the sushi! The oshi sushi and Kasai roll are our favourites.
Booking was easy and flexible. Service is excellent. Food is so so good. The chef and the show was really fun! We definitely enjoyed our dinner and will come back ????
Walter was our Chef this evening, everything was perfect. Kobe’s is ok Kasai is Great. Presentation (Walter) food and service, two thumbs Way Up
Good.
Very nice place. Good food and good service.
Delicious experience with breathtaking presentation, elegance and staff on point!
Great food, great service. My family very much enjoyed our dinner here, lots of fun.
Beautiful place, ambiance and service. The food was also great! It's one of those places you won't be disappointed with. Definitely worth a visit.
Classy atmosphere, great service and delicious!
Can't wait to check er out ????
Service was great and food all seemed freshly prepared and great quality. Highly recommend
Amazing food, Top notch service!!
Been twice this month with family and the show is incredible .the food is top notch. Not a better steak out there. Had chef Walter both times and his juggling and knife skills amaze you . Great friendly staff and a beautiful decor which is very photogenic. My 9 year old was mega thrilled
Excellent service and great food. Have eaten here a few times now, and will be going back again.
Ok. Victoria and Vancouver have better food
Best sushi in Kelowna, can’t wait to come back! Highly recommend trying the mango pawns.
Food was ok, services were ok, drinks were ok. But don’t want to pay that much just for everything is ok.
Our chef Walter was fabulous. Highly recommend and food was excellent. Veggies could be cut to one bite size, but if that is only critique... it was great!
AMAZING. I just moved here from Toronto and this is my hands down new favourite restaurant. The sushi and steak dish is to die for. Honestly this is a must try for everyone!!
This is a beautiful restaurant. Everything is brand new and the food is simply amazing. I will definitely be returning on my next trip to K town
Everything was way over priced, didn’t really like my steak. My steak was over cooked and my girlfriend’s steak was undercooked. Also tried a sushi roll, won’t pay that much for the roll. It’s just a common roll that I can have anywhere else in town but with cheaper price.
Delicious... and beautifully presented!
Worst service and food! Do NOT come to this place! It will ruin your day!
Loved the place Going again for sure.