Here you will see all the reviews of real people like you who consume the products of Tim Hortons (Restaurant) in Glace Bay (Canada).
As of day the business gets a score of 4.1 over 5 and that score was based on 127 reviews.
You may have noticed that the average of ratings is very good, and it is founded on a very high number of feddbacks, so we can conclude that the evaluation is quite credible. If many people have bothered to give their score when they've done well with the service, is that it works.
As you know, we do not usually bother to give tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Restaurant is included in the category of Fast food restaurant.
Ladies in drive thru are rude. Been snapped at a few times. Never a smile or a good morning. They can’t even get a simple mocha right half the time.
Good. Coffee
Used to be a great place till they let all these people that can barely speak english work the cashes... gotten pretty slow in the past year to
There is good food and they make good coffee. I would recommend this place. But I do have the occasional coffee grinds in my coffee or they mess up my orders.
Employees who use their manners, beat Tim Horton's I have ever graced with my presence.
All Tim Hortons are the same. Boring menu, secondary coffee, good staff. The only reason for visiting is the bathroom facilities and the abundance of locations.
Greatly friendly person taking orders in drive thru. Window staff did great job corretig minor error on order.
Good service
Quick service
i rarely buy anything baked 99% of the time the stuff is not fresh ,it was better when it was located down town pictou,even the coffee is not fresh most times,we now go to macdonalds it's alway's fresh ,sorry tim's but your quality went way down the past year's,before we had macdonald's at times we drove to new glasgow for coffee.
Always fresh
Clean and fast!
Sometimes the staff is awesome and sometimes rude. Depends on who you get I guess. They seem to be out of stuff more then its in stock which isn't their fault but is still frustrating.
Not really a regular Timmy's location. It is a self-service location where you pour yourself your cup of coffee and pay to a cashier across the coffee station. Selection of donuts and other food is limited, but coffee is not an issue. Be careful when selecting coffee size as there was no overflow tray and I got scolded a bit and made some mess due to coffee spilling all over.
Great Coffee
Crazy busy. No where to park
Great service!
Lovely place and usually great staff
The service was fast and everything was correct.
The place needs a serious cleaning. Window sills by the booths are covered with food and spills, bathroom walls are gross as is the floor, front of counters have old spills running down them, window coverings are dirty, rafters need cleaning so the dust bunnies don't fall in my food and generally needs a deep clean. Good thing the food and service is good. They all just need to be taught
Efficient friendly staff. Excellent coffee and decent food as well.
Very slow service when I was there. The only person on cash was also preparing trays for previous orders instead of taking new ones. Most of the staff seemed preoccupied with handling drive-thru orders. I guess those take priority over people who walk in. Not acceptable.
(Translated) I ordered a medium latte they gave me a small one. I asked for a bagel with 2 cups of creton he in we put only one. And I waited over 12 minutes for my order. I will definitely not stay there again. And I advise you to do the same. A little message for the manager; there is a McDonald's next door. I advise you to restore the situation before the customers change places. (Original) J'ai commandé un moyen latté on m'a donner un petit. J'ai demandé un bagel avec 2 cup de creton il en on mit un seul. Et j'ai attendu plus de 12 minutes pour ma commande. Je n'y retournerai pas assurément. Et je vous conseille d'en faire de même. Un petit message pour le gerant; il y a un Mcdo juste à côté. Je vous conseille de rétablir la situation avant que les clients ne change de place.
Slowest location ever. I regret driving thru almost every time.
I like Tim's and this is like just about all the others. I will be back of course.
It's pree good
Always busy but most of staff is accommodating. Have screwed up the order very few which is acceptable, other than that it's always good.
Fresh coffee, friendly service
Large Ice Capp made with 2% milk and a shot of expresso
Real busy...staff sure know how to keep up!
Had the chicken ranch wrap for dinner tonight. Highly recommend it. Minus the jalapeno peppers though. They also did a wonderful job with the Reno's. A lot more room and brighter. Very friendly atmosphere!
Same as always
(Translated) The cafe is even better and overpriced and no service (Original) Le cafe est meme plus bon en plus trop cher et pas de service
If you expect your order to be made correctly or made well, you are sorely mistaken. Constant mistakes, rudeness, and poor hospitality plague this location. Please avoid.
Timmie's!!!
Good to see with fresh coffee with crowd of Brock University residents. this place has Internet and good customer service
Great
I had visisted this location today and had worst customer service experince by a staff Named Akshay(jay) He was very rude and making wierd sounds like he is fed up while taking order Than upon reaching on window he started fighting and tried to make me feel wrong quotting” you dont know what you are ordering” And when I said i m gonna talk to ur manager he wrote his name on paper and gave it to me as if he doesnt care if some1 complaonts about him to the manager All in one he spoiled our mood which was very good before entering their premises Just to let him know i knw what i am ordering he need not to be so rude with some1 even if some1 is ordering wrong
Tha place was nice and people working were good. I am stranded and 4 hours away from home because I took the wrong bus and I am lucky that timhortons was 24/7 with free wifi and safe place too. The only thing I noticed was there was no outlet or plug to charge ones personal phone or any gadget while on standby having your meal at the place. I think that should be considered too because it 24/7 open for people to come and go.
Always busy in the morning but fast service.
Best latte
Take forever to order..
It's fun Hortons they're all ok
Great service and one of the few locations left that still have eclairs!
People have such big attitude here stupid employees don't know what they are doing more of the time useless
Grt
Needs more staff, slow at times
Awesome service. cashier and food server like their work they were super happy. good food .. other then lobby needed to be cleaned it was a good visit. Would of gave a 5 star review if there were clean tables..
Always got time for Tim Hortons
Service
Wifi and Strawberry Vanilla
Ex employee. General Manager couldn't care less. You were an employee that's it. I quit and got no call. Nothing. You can tell management couldn't care less. Not a good place to work
Look, it's a Tim Horton's, you know what you're going to get. And what you get at this location is, I'm going to say, above average. The staff are friendly, and they do a good job preparing their food and drink. A destination for me.
Great Coffee
Good coffee!
(Translated) I love (Original) Jadore
Best breakfast
Always good. And clean!
Gum in the donuts
We spend a lot of money on coffee food but we noted that the coffee sucks it's either it's to watery or it does not taste good I had to take it back to the store to get another one on plenty of times so you should teach the young ones to.make a good cup of coffee because for the last three months it's been descused or bring the price down
Great service !
(Translated) Worst service ever at a Tim Hortons (and yet they are not known for their service) Rude cashier, haughty and disrespectful manager / supervisors Equipment missing: in winter flu and cabarets are IMPORTANT The worst Tim Hortons (Original) Le pire service jamais vu dans un Tim Hortons ( et pourtant ils ne sont pas réputé pour leur service) Caissière désagréable, Manager/superviseurs hautains et non respectueux Matériels manquant : en hiver es grippe et les cabarets sont IMPORTANTS Le pire Tim hortons
It Tim's that's it good staff though
Always fresh, always brewing and always friendly ????
Good service, good food, good clean place.
Love the coffee, and of course the food
Have all Tim Hortons locations decided to refrain from using Please and Thank you when serving the public? Being courteous is still appreciated..thank you.
Quick fast service, staff was polite. Enjoyed the experience
BEAT IT....
Awesome staff!
Terrible! Went there to get a coffee box for my crew,got told they are waiting on a shipment,ask for 2 dozens of donuts,they answered we don’t have enough,ask for sandwiches ,no food can be made after 10pm,I guess there is no reason to stay open late,why run a business 24h?Big disappointment!
Good coffee
Great experience as a customer. Client service was smooth and coffee was hot and quick to serve. A great location for community meetings. Thanks again! -Jay
(Translated) I find that parking for the disabled should be the first in front of the doors, not the 5th. …
Paid for 2 shots of espresso in a coffee, definitely got a regular coffee
Timmies coffee
Good food and coffee
Good service
Make great coffee but the drive through staff are inattentive and very slow
Breakfast
Wasn't that busy but ended up standing around for twenty minutes to get a chili and bottle of coke. Didn't get my bun or a spoon or napkins. Multiple employees standing around gossiping. Multiple orders backing up and other customers getting frustrated. From what I could see it was only a few orders on the screen and the employees who were working were scrambling around.
Three days in the row since this ' Roll Up To Win ' have started, I've been getting coffee via Drive-Thru that doesn't taste even remotely close to what they have been giving just the previous day to this Tim Hortons event. I thought it might be putting off decaf coffee but the order board showing original coffee so I'm not sure if they giving me anyways decaf or they switched to cheap coffee bean.
If you're into long waits ( longest in the Country)... it's great!
Bad coffee, portion size has decreased big time.
Service
Kind of slow the 2 girls are doing great job they are doing maximum u need to add more employees according to the client number and Tim's standards dont burn them down
Great fast service...
Same as any Tim Hortons
It's a timmys..
Great new renovations, friendly staff.
No garbage can in store but very clean
Good
Great service! Clean space! I commend these employees for the aggravating customers they must have to serve.
Nice Tim Horton good service
Love Tim's ❤
So much sugar! Everything is way too sweet
2016 17 hockey cards
Good value for your money nice variety of donuts
Fast n easy
Nice drive thru experience
Service
They just take your money in the drive true and don't even bother to stirr your coffee with 4 sugar 2 cream
Always love heading to tims to start my day !
Long.
Can’t even call this service! Had our bagel ripped out of the girl at the windows hand by another worker and she threw my sons bagel across the floor and said we couldn’t have it! My son paid and was passed his coffee We switched seats as still have a long drive ! She was holding the bagel I asked for it she said it wasn’t ours I replied yes he ordered both! She said you didn’t pay for this but we already paid! We’re asking questions other worker rips bagel and litterly throws across floor! Get some new employees! Posted the photo of the employee that thinks she can treat people this way! absolutely disgusting!!
Great place for quick snacking!!!
Friendly staff and had a good iced Capp and frozen lemonade.
Slow service. Food was good, coffee alright, iced Capp was made as wrong as could be. Messy on the top and dripped all over the place, asked for chocolate milk and cream but there was no cream, which is why it foamed up and they didn’t mix it properly. Couldn’t even drink it and couldn’t go back to get it replaced. Just go to McDonald’s.
Trash, just trash. :/
Great food and service
Great customer service! They were fast, friendly and my order was fresh and delicious. There farmers wraps are amazing and coffee was made perfectly. I'll be back!! ;)
Woman at the counter shouted at my elderly father over a bagel... Rudest staff I have ever experienced I will never go back. 0 stars if possible.
My home away from home
Their grill seems to always be down after 7 or 8, usually a limited selection of donuts. Staff are typically rude and snarky like they have something better to do.
Iced caps are consistently terrible
Just quick food junk sold there
Fast...reliable..... fresh
Tis Timmys...got thru the drive in reasonable time. Thanks
We ordered 2 coffees, 1 green tea with three sugar and three breast-fast options (all the same). Than when we tried to pay for it all we realized the lady had only given us one breast-fast sandwich. She tells us to wait outside and that she’ll get someone to hand it to us there. We waited about 10 minutes until we realized that it was taking too long. So, we go inside and the lady jokingly says that she forgot about our order. As if that wasn’t enough instead of giving us green tea with three sugar she gave us coffee with three sugar. Truly the worst experience I’ve ever had at a Tim hortons.
Where do I start? Tim Hortons is supposed to be a friendly environment. This one, however, is NOT. Members of the staff are being bullied, can't say they were very pleasant to the customers either. I don't want to walk into a tim hortons and see staff members being bullied by other staff members. Guys, this is your job, have some fun and remember to be positive. I just can't get over the fact that there are some people out there that hate their job so much that they have to belittle the people around them. Also, coffee was burnt. Line up really doesn't move that fast in drive thru (even though they have 4 people at drive thru), or inside, which theres usually one person per till even when its busy. There is not very much parking, and its an awkward little parking lot. I do not suggest this tim hortons for anyone to stop. Go to McDonalds. They're slow too but better attitude and somedays a little quicker. Once again, Stop bullying your team-mates.
slow ignorant service
Always love their breakfast sandwich.
(Translated) I like Tim Hortons. Coffee and pastries were delicious ???? and the toilet was very clean (Original) Ich mag Tim Hortons. Kaffee und Gebäck waren lecker ???? und das WC sehr sauber
Coffee yum
Staff was great ! So accommodating !
Gd fast service
The rapid worsening of coffee and doughnut quality from the chain as well as this particular store's choice to not sell any hot food past 10pm, including soup and chilli are the reasons I avoid this restaurant as much as possible!
(Translated) Very hot coffee and very correct. I have already eaten fresh donuts! …
Love the cappuccinos
They messed up my order, but it's a good place to eat before going to the ferry
We like our coffees and Tim's is always good . Great staff and fast when your in a hurry ????
(Translated) I go there every morning from day to day it's worse service if I could put Zero serve on the fly. to review administration. Mickaël ???? (Original) Je passe là à tous les matins de jour en jour c’est pire service si je pourrais mettre Zero service au volent. a revoir administration. Mickaël ????
Good place to spend your money on fresh charcoal.
It's tims.. stupid question
The girl that's in Drive thru everyday is so rude! ZERO customer service. She doesn't even greet you, say hello, or even have a good day when you are done. She just stares at you until you give her your money, she doesn't even tell you a total! She doesn't say ANYTHING!!!! Its the worst service around. Go to Waneta Subway everyone is so nice there. Or even McDonalds is better. The food isn't half bad at Tim's but the drive thru service is out of this world bad! They frequently forget things... if you order soup don't expect there to be a spoon! And if you ask for something extra like crackers for your soup expect to be treated like you are asking them to climb mount Everest!
Great expiriance
Great coffee
Gross coffee, bad donuts, garbage staff.
Good service
Great service
it's a good place for a morning coffee and a donut. A love their breakfast sandwiches. Just don't get anything with bacon it's pretty nasty.
No big deal.. Coffee average service less.
(Translated) A nice stopover well known to peers, fast and efficient service. Nothing to complain about! (Original) Une belle escale bien connu des pairs, service rapide et efficace. Rien à reprocher!
Training new staff and already not half bad.
Location is a little awkward and they never seem to have whatever I drive over for.. cheese croissants, bagels, etc. Are always sold out? It's important to check before you leave drive thru also because more than once I've been 15 minutes away and taken a sip of my hot chocolate and had it be nothing but brown water because their machine is out of mix.
good coffee
Come here often! They are usually good with getting your order correct . Food is good!
Received my order quickly,correctly and friendly service
I found this in my Tim Horton's coffee yesterday.
Terrible service from inbreds, very rude and slow.
They usually don't have much to choose from, looks like good management just no motivation. Wage I'm guessing
Consistently good
Staff was rude. Service was worst. Not at all satisfied. They were not at all happy seeing the customers in the store.
Love Timmy's. Always a character in the place, the food and drink choices are on point, and why else could you want from a Canadian classic? More Chuckie V, that's what.
(Translated) One of the best services with the locals (Original) Un des meilleurs services avec les gens de la region
Very nice employees!!!
Start my day with Tims. Love the coffee.
usually prompt drive thru
(Translated) Tim's worst zozo. They are never equipped. There is always a lot of business missing. Right now, it's the special "fall spice" and it's the worst coffee I've ever tasted. In a lot of other Tim, it's very good but they are really disgusting and they don't care. Customer service is very deep. (Original) Les pire zozo de Tim. Ils sont jamais équipés. Il manque toujours plein d'affaires. En ce moment, c'est le spécial "épices d'automne'" et c'est les pires cafés que j'ai jamais gouté. Dans plein d'autre Tim, c'est très bon mais eux c'est vraiment dégueulasse et ils s'en foutent. Le service à la clientèle, ils l'ont bien profond.
Clean Friendly
Friendly staff. Convenient location before the ferry.
No need to say much about the food quality, coz everyone knows Tim Hortons :) but I felt the staff little rude at this location drive thru.
Best coffee
I like to say about Tim Hortons that there is various types of items for remove your hungerness????also it was my first time experience and it was so amazing
I used to love going Tim Hortons. I don't any more. In fact, I avoid going there now. There is a woman who works at the drive thru in the mornings who is incredibly rude. I mean SHOCKINGLY rude. The first time she took my order, when I got to the window I actually asked who took my order. When I let the clerk know she was extremely rude, she said she was trained that way because they have drive-thru times they need to meet. I spoke to the manager about the service while the rude clerk smirked in the background knowing full well the young manager was going to do nothing, which is exactly what happened. On top of henious customer service at the drive thru, this location is often out of things like certain bagels, donuts, and even Timbits. Like I mean completely out of Timbits. I don't know what happened to this place but it's completely gone to pot.
Home of my Timmies
The staff likes to talk about customers behind their back apparently you should not take back mistakes
Depends on the day. Some days the staff are so rude and not helpful at all, other days they are very nice. Very mixed service
Always a great place
Quick friendly service
A typical Tim Horton's operation, all good, was happy to find one in Kapuskasing.
Everything tasted awful and looked awful. I regret not asking for a refund.
Quick services
It not fare for drive through to be open ...... and walk in is close ..!!!!!!!!!!!!
Fast easy and kind
Good place to eat
Good !
I've spent a few hours sitting here and doing work while watching tourists come and go. What can I say? It's a Timmie's.
when is the mood for donuts, I always try to go to this one. I always find the donuts are fresh and tasty and other locations they have been dry and old. Times there's quite a lineup of cars in the drive thru, but if you want a fresh donut go to this one.
Very Busy Please. The Staffs are Very Polite & Courteous. Definitely Come Back.
Tim
It takes way to long in the drive true, people don't understand that it is a a drive true not a seat at the window and weight for a 4 coarse meal.
Good
Standard timmies
Meal type
Ok overall... Usally very polite but usally pretty busy and product is sometimes rushed out. But if theres not many ppl there its great ????????
Staff are friendly but it's the slowest Tim Horton's in Canada but the only coffee shop around so I guess that's how they stay open.
Workers speak poor English drive through lane not laid out at a very unconvient location
Quick service.. with a warm smile
Nice place good staff bad s'more bar made me lose my appetite
Great coffee
Mostly friendly and good service but still get the order wrong and forget the most important things
Great service
My morning fix
MUST TRY ★ half white hot chocolate half double double with a caramel shot★
This location is pretty busy. You get served faster through the drive through (understandably so). The staff are great and work as fast as they humanly can! I used to think they were "slow" because I'd wait a few minutes at the till to order but the reality is, I could never multitask like the employees and I applaud them for working in a crazy fast industry where everyone always complains about the little things. Great job everyone :)
Very young kids.. working age for Canadians is 12??
The service is bad, the wait is rediculous, and the coffee is worse. I LOVE Tim Hortons coffee, but anything is better than having to go here. You shouldn't have to wait 15+ minutes for a coffee when you are the only person in line. Stop chatting and do your job!
Good places to sit with power outlets.
The coffee is perfect!!! The customer service is very nice!!!
Tea is always to sweet and coffee is always to strong. Love the food though.
Friendly staff a cpl of the staff know my 1st name because I became a regular after I won the $5000 Credit Card from Roll Up The Rim To Win
Good fast service
(Translated) The worst Tim I know ... seriously how can you run out of cream and bagel at lunch ... very slow service during rush hour. For my part I go to Mc Do's next door next time ... (Original) Le pire Tim que je connaisse... sérieusement comment vous pouvez manquer de crème et de bagel au déjeuner... service très lent en heure de pointe. Pour ma part je vais chez Mc Do juste à côté les prochaines fois...
The service here is minimal at best. This evening, for example, I sat in the drive thru for 25 minutes. There were at best 4 cars ahead of me. No "hello" or "here you are" or "have a nice night." Then when I asked for a receipt I got an annoyed look. Not impressed.
(Translated) Good services (Original) Bon services
Horrible customer service
We had to make a slight detour through Iriquois Falls on our way to Moonbeam, ON. Our target was Tim Horton's as we had to get lunch. Great staff and usual selection of food. Washrooms were clean and ample parking space for our cars with trailers.
they cant keep it staffed..waiting 45 minutes for a cup of coffee
What can I say it's a coffee shop that's easy for my lazy friends to meet at when they won't try looking for a local stand alone.
Fast service
Made a joke that instantly turned into like shhe was scared for her life. Idek anymore lol
(Translated) Fast service (Original) Быстрое обслуживание
I came here for delivery. People here are very friendly.
Friendly staff and food is hot
Had some takeout across the street 10/10 will do again
Have to progressively keep repeating an order before reaching an understanding but if you are on the wrong side an order gone bad you may not achieve nirvana with respect to your order staff tries hard seem nice enough
I know its tim hortons but I'm giving it 5 stars just based on the customer service I received, guy was super nice and actually cared.
This location has some lovely folks working there. It's a Tim's, so only 4 stars.
The girl in drive thru was super friendly and our order was hot, fresh and correct. The vanilla dipped donut was just dipped, yummy!
The most important and strategical point of the town. If it's gone, the whole town will gone
(Translated) Very good coffee (Original) Très bon cafe
Coffee should be amazing with new equipment but it never is.
Fast service for how many people are in the restaurant all the time
Fresh coffee
Staff were abrupt / short with most customers but what do I know, maybe there was a reason. The shop was in relative disarray and unclean.
Quick and efficient service.
It serves
It's a Tim's. Exactly what you expect.
trash, my breakfast was smushed
Clean restaurant with quick, polite service. Only drawback is the awkward access due to location, which is not the fault of the restaurant.
(Translated) Great service! (Original) Super service !
The service is terrible after 7 minutes I walked out
Great place. Service is always quick when we stop on the through town. Parking lot does get full easy and bathroom can be a bit dirty. Other than those two things over all experience is great.
Good drive Throughexperience.
Poor service. Staff will rush you through the drive thru even though there is no one behind you. Sandwiches are either sloppy, or missing ingredients all-together.
Made to perfection on ordered items. Definitely will be going again when I am in the area again. Thank you.
Fast service good coffee and nice people
My husband and I got married 5 months ago and that night after our resection we went to time on our way home an a friend who works there gave us our times stuff all fir free and said congrats they r all amazing up there just waiting for the dining room to open
(Translated) Good coffee ???? (Original) Bon café ????
They are quite fast in attending to customers
I was on a bender through the trans- canada highway when these pros fixed me up a couple o tim bits right quick
Loving it
Love the variety of coffee, and muffins. They offer a variety of sandwiches, and soups, as well as their awesome doughnuts.
My tea was hot and fresh and made to order
Service
Quick visit. Went through drive thru. Only ordered 3 small cookies but they were amazing. Fresh and melted in my mouth.
Horrible waiting line, horrible service and manager!!!
Great place!! The restaurant is always clean and the drive-thru is always fast!! ????????
Great place friendly staff food is always great and a good way to start the day with a hot cup of coffee
Went in. Waited around for what felt like forever. No one seemed interested in serving me. So I left and went next door. Used the washroom - the tap was not secure so it was moving all around the place and you had to hold the tap to keep the water flowing. - not ideal for hand hygiene in the midst of a pandemic.
Just missing breakfast sandwiches
Coffee
Terrible coffee, service always seems really slow.
The unique donut they offer during the Iceberg Festival...only at ONE location and time limited!
Great service
(Translated) Tasty, Slavs recommend (Original) Вкусно, славянам рекомендую
This must be the worst freestanding time hortons in Ontario. I would go to a gas station timmies if that was an option in Party Soundz Seriously who’s runs the Tim Horton’s; or sorry claims to run it. There’s like 20 staff and for 10 years now we have never got through that drive through line faster than 10 minutes. Today there was 6 cars in front of us and it took 20 minutes. I don’t think they deserve a 1 but they need to be rated on scale. Honestly the cottagers must laugh at the operation the store has. And why is the coffee always burnt?. They could brew a fresh pot in the 20 minutes we sit and wait. They are not taking their time to make your food fresh that’s for sure. Maybe someone is thinking why don’t you go inside? Ahahahhhahaha what a joke. NEVER ITS A 30 MINUTE TRAP. 10 yeArs and it’s only getting worst. It’s like this fun joke everyone who goes to Parry sound has. WHY IS THE TIM HORTONS SO TERRIBLE. Tim Hortons should be ashamed of this location and the workers should just stay home and leave a jar for money with a pot of coffee. Because that would be much quicker. And we feel the worst for the locals. Like you guys deserve a Tim Hortons.. not this sloth farm with a timmies sign on it.
Service was fine. However, on an out order, missing a spoon, knife and napkins. Please check to go orders to make sure everything is complete. Thankyou.
New and friendly
Could have told me they were out of Turkey before I made my choices. Chicken Fingers were gross. They did compensate me with a Free Coffee coupon, but yikes.
Love this place very nice staff
The donuts and coffee is good
Timmies is the best place for a cute and cozy atmosphere with pretty good service. Although some days they don't do so well.
A lady named Lisa F served us the food was lovely nothing special it would of been nice if she could of put a smile on her face other staff members very nice indeed..
Good service
Good service
Quick friendly service.
Very busy place as most drivers stop here after a fairly long drive from Sudbury. Great staff always in good spirits
Rani kothi hotels
Great food
Staff are very rude along with the manager I spoke with today. The person doing garbage should of been fired after what he displayed outside of restaurant. What a joke this place is.
Tim hortons almost always has pretty good coffee
Good staff, quickly recognised regulars which accelerated service.
Good service. Good doughnuts.
It's got amazing drinks, things arent too expensive and great customer service. I give this place a BIG 5 stars. Loved it. Keep up the good Work Tim's ????
They were fairly quick
Love the tea
The main hall cabin is very cool, I hear great things about the restaurant although didn't get the chance to try it out. The cabins are quaint but somewhat outdated. Rooms are clean.
Didn't go in, parking lot is nice Family member didn't complain about the bathroom, so I guess it was fine.
Drive thru was clean looking
Enjoyed a iceberg donut here!
Went to tim Hortons to have lunch with my hubby and there's flies everywhere, there should be fly traps put in the restaurant,
Really busy and they messed up my gf's coffee
Night staff was extremely rude when me and my friends wanted to order. I think that girl don’t know anything about customer service.
Very slow making coffee considering it wasn't busy. Drive thru served twice as many people in the same time
Great place to have a good cup of coffee and a dessert or food. Great selection and a great place to relax or socialize :)
fast and friendly service in drive through
No cheese & no compensation
Nice atmosphear . I really enjoy the coffee and sandvitches.They should also consider some dishes for vegetarian also.
I am a regular customer here for the last 10 months. The people who work there are like very good friends. I got lots of love and warmth from them although I am not a Canadian and although I have a different ethnicity. Lastly, I love their service. Love to go there from time to time. (y)
Great little shop great coffee
Driveway sucks but service is great
Tim is Tim
Really nice owners and staff who go above and beyond to satisfy their customers!
Loved it! 100/100
Classic Tim's, very busy. But efficient
Janette helped with the CIBC coupon and personally saw to my order. Areas were clean and employees were very attentive. Very impressed and will return!
Tim .......tooo......hortons
Seating area closed. Not uncommon for them to run out of supplies.
Good coffee yummy and heart donut
Breakfast
Awsom service good job party girl
It's the best!! Always accurate, always friendly!!
I work here
Busy spot with summer visitors. Parking is limited... Had to wait on street for a while for a parking spot to open up. Nice staff.
(Translated) Service slower than usual ???? the lack of employees is everywhere! ☹️ …
Lunch
Great customer service and was clean, very fast and friendly. My go-to Tim's.
service is good & one of the best any customer could have.
Service at Tim,think low wages.Some of the help really tries but with poor training from management you get what you pay for.
very bad service! no welcoming individual.
Clean Tim's, friendly staff but English muffin was not fresh.
(Translated) For the moment of relaxation with coffee. (Original) Pour le moment de détente avec café.
Friendly , helpful
This Tim Hortons location treats walk-ins like they are an afterthought, keeping customers waiting for over 10 mins while their main focus is fr customers in the drive through. All the employees all focus on the drive through customers with no care fr people in line
If you want a shrub of a woman to painfully flirt with your partner while you're beside him in the cab, come here. But they're stingy on the whipped topping for ice caps so perhaps not.
Thank you for respecting my mask exemption.
Slow; steeped tea was luke warm and I couldn't get my English breakfast tea
Great
Very dirty, stinks, poor shape. Limited selection of anything and everything. This is not a real Tim Hortons at all.
Bad service. Machines constantly "undergoing repair". Rude wait staff and poorly trained food prep staff.
Super BLT!!
I travel a lot on my motorcycle, and no matter which Horton's u attend, (coast to coast for Canada's 150th), I found, consistently good service, helpful staff and product for a reasonable price. No wonder its such a popular spot among travelling bikers to connect with local bikers!!
NO DONUTS, NO MUFFINS, NO PASTRIES until you get your oven fixed? Are you kidding me? You are an abomination to what Timmies stands for and an embarrassment to all Canadians. Shame on you.
Great!
I come here on work trips to Kitimat and the staff are always lovely and get me my coffee quickly.
Timies what can u say about tims. Lol its verry good coffee avray day all day
Ordered meals and prices were not what was displayed. Charged more and gave less, too many options for cashiers that they didn't know which options to choose hence the higher pricing and less food. Didn't bother to tell them cuz there was a huge lineup. Always check your order and pricing before paying.
If you go, get Shelby Laplante to make your drink. She's friendly and knows what she's doing.
Best
Friendly staff
great place great food
Half of the items on the menu weren't available ( at 12:45) I took the lentil soup that was really watered down and the noodles were not cooked enough. The teenage cashier had way more attitude than a chiwawa barking at a pitbull on the other side of the fence. 2/10 would send enemies to eat there.
Great services. Clean ambience and got food on time. Which very hard to get in tim hortons at many places .
Awesome coffee and always friendly smiles
(Translated) An extremely long service and that c when there is nobody in there are people it even longer the two Tims that I think their service is great Len and here and another on Henry Bourassa next to the police station (Original) Un service extrêmement long et ça c quand il y a personne dans il y a du monde c encore plus long les deux Tim que je trouve que leur service est super Len et ici et autre sur Henry Bourassa a côté du poste de police
Quick service
Great place for coffee best tasting coffee around even compared to other Tim Hortons don't know why ,but I like it. Plus they offer honey on the side with your coffee unlike Country Style.
The service is ok the coffee is mediocre at best. The drive through has always been a problem as the lineups can back up into the Lights. Cleanliness I have to say is an issue outside as I've seen the bins in back stacked overfull.
New interior but no place to plug in your data device's
Fast and helpful. They forget orders often.
Very quick and accurate orders!
Clean, friendly environment, food is good. would recommend this establishment.
Wait time in drive through Good coffee 98% of the time and not long
Wait time in drive through Good coffee 98% of the time and not long
Great place to stop for a coffee!
This place is pogchamp
Tim Hortons coffee. Mmmmm i miss it. Just not worth the 10 min wait for a coffee because of food being served now.
Poor behaviour of a lady crew member,have some racist behaviour among international students..
Great Ice Capacino with Salted Caramel. Friendly service.
Let's just say I've been here twice and twice I've had to shut the car off to sit and wait last time I'll be coming to this one
Great coffee
I enjoy going to Tim Hortons
Much improved service
Yumm
(Translated) Employees are very friendly (Original) Les employés sont très sympathique
(Translated) They don’t help with the online service like at mc donalds (Original) Ils n aident pas pour le service en ligne comme chez mc donalds
Ridiculously fast, pleasant experience. Everyone knows what Tim's coffee and doughnuts are like, so it's the same at this Tim Hortons. Not sure if they got better lately but I had a couple bagels here that were sort of off. Either put all the cream cheese right in the center of the bagel, or use some pretty crusty lettuce and tomatoes for their bagel sandwiches. It's happened a few times so I quit getting them there (Castlegar Tim's was much better food I found) but I feel like their entire staff has changed and it's entirely possible they fixed these issues. Give em a try. It certainly won't take too long
Need more staff for drive through. Overall not bad
team work makes the dream work and this team will stop at nothing to get a new employee comfy and working with the other crewmates once onboard time slows for the crew and they go superspeed unsupervised daily easily! no boss no hassle its a team doing team work making the dream work. for minimum wage...Allways Freash Allways Tim Hortons. Thank you Tim Hortons employes for allways teaching the right way at my downtown tim hortons!
Came from southern Ontario had a tea it was great lmao
(Translated) Poor service, not listening to customers (Original) Service médiocre , pas à l'écoute de la clientèle
Typical tims
they don't really like to serve their customers and it shows
Awesome service
Somebody told me this location was Heritage Status, so we went out of the way to bring the kids here. When little Cletus got the squitters, I sat in the truck and stared at some scotch broom in the parking lot for 15, maybe 17, minutes. Felt bad for my wife dealing with the piggies' mess, and eventually turned the truck around so she could wave to me.
Nice place, I wish it had an expanded out door seating area
Friendly,helpful staff, nice layout. We are here off tourist season on a Tuesday and this is a busy spot!
Good location. Have lots of parking space including disable parking. Have outdoor sitting area. Friendly staff. Nice and clean store. Clean washroom
Great staff and quick service
Very fast service, great coffee, always friendly staff,awesome place for coffee or food!!!.
Stopped by for coffee and Tim bits with family. Always good.
Great coffee, most of the staff are great!
Love it
Great servicd
BLT was great
The way the parking lot and drive through is built makes it a little confusing to navigate. The location inside is nice and clean.
It's always time for Tim Hortons that is of course if you can afford a two dollar coffee I stop drinking when when a beer became that price
I m Indian from Gujarat and this was my first day in kapaskasing . Staff was so nice to me that i never expected that before i reach here....
Just a few minutes ago from now in -16 temperature i parked my truck 1 km away because of safe parking in this weather i went to this tim then i asked for dining and I provide my vaccinations bar code from Manitoba province and government id they don't have scanning facilities then don't allow me to sit this is great tim service at kapuskasing Ontario even at my last stop tim Hortons at nipigon Ontario they allow me. If branch don't have bar code scanner for other provinces thats not customer fault.
It was exceptionally clean during my visit. They had coffee too.
Cheese tea biscuit was not cooked. Too doughy. Coffee passable
Really good service i had good experience of tea with them..
Afternoon shift needs better customer service skills. Very rude and a little incompetent.
Go to another Tim’s. Slow no product
Super fast, great food, excellent service
I just wants me coffee a bit faster den I gets it right
Great place
This Tim Hortons has some of the best coffee in the franchise. They are busy at most times I have been there but always have a good selection of doughnuts, cookies and muffins.
This has been my go-to Hortons for decades in Halifax. Always good donuts here too.
Service hit and miss by times.
Was very slow
(Translated) Literally the worst Tim Horton in Quebec. The employee who laughed at me when I asked him why it was so long. The service is poor and extremely slow. The clerk then served me a creamy frosty chocolate which he made so quickly that I asked him if he was serious, he then closed my window. WORST SERVICE I have ever received. (Original) Littéralement le pire Tim Horton au Québec. L'employé qui ma servi à rie lorsque je lui ai demander pourquoi c'était si long. Le service est médiocre et extrêmement lent. L'employé ma ensuite servi un chocolat givré crémeux qu'il a fait tellement rapidement que je lui ai demandé si il était serieux, il ma ensuite fermer la fenêtre. PIRE SERVICE que j'ai jamais reçu.
Very nice place and awsome workers
Very friendly staff! But not a full service Tim's! Does not have breakfast sandwiches etc.
Good Service Good Food
Fast service and clean restoraunt.
It's a Timmies, just like you know it is...
Good staff members and decent service only complaint is that I got a cold brew coffee that had a Crack in the cup leaking all over my vehicle.
Standard timmies a little slow but overall ok
It's Tims.
Depends on the time of day. Also depends on who is working. Sometimes its extremely fast. Other times you wait 20 minutes for your coffee (and its wrong/burnt). The staff are mostly always polite though.
Service was actually good today. But I didn't place the order, my nephew did. Timmy's know my voice so it seems to me that they screw up on purpose because it's me.
Using this location 2 times a week, this is the fastest and most accurate drive through I have used.
I visit this place often , For food its really stands good no doubt. But I had horrible experience from staff's several times. Literally I have to shout for my order and it will end up with my accent , they cant understand my accent , on top they will get frustrated , I never faced this rather than this Tim Hortons . Pretty much its insult .Because of staffs I will avoid this place in future.
Always the best place for drinks and food
Enjoy a cup of coffee.
Nice employer and good deal with costumer
(Translated) Excellent customer service. (Original) Excellent service à la clientèle.
Fast Service being on the main highway, sometimes the bathrooms can get a little dirty though
No bad at all in a remote area. You can have piza inside Tim.
Nice place
The perfect place for a cup of coffee and a bite
Pretty standard. Nothing exceptional
Drive thru only
It's close during the weekend. The services are so long
Always Tasty.
The only reason I ever go is because there is one employee I like.. her name is Linda and she's very kind and very helpful and always gets the order right! The list of negatives for that place is a long one though. ☹️
Slow service ???? ???? ???? definitely not going back to that establishment
Always good tea
The worst! Wait time is forever... drive thru takes priority! Remind me to avoid this Tim’s so I’m not late next time
Really friendly service.
Quick service and friendly staff
Love this Tim Horton's, never had a bad experience with the food or the staff here. Always friendly, always a good time.
Typical Tim's. Won't find one that differs.
(Translated) Good (Original) Bien
it's kewl
I ordered a medium white hot chocolate it came half full ????
The coffee was acceptable and the lemon poppyseed loaf, was great!
Very friendly good service
Not bad but quality has gone down
The worst experience I ever had at a Timmies. I've been in places much more busier that this outlet where people were lined up out the door and I have never had one mistake on my order. They had no excuse at this outlet because we were the only party in the store and a few window orders besides us. We had 3 meals all ordered at the till, the cashier wrung them on the gift card we had. The order had only a donut on the one meal, and a hashbrown missing on another (they did not have any made and was supposed to make them.)My husband had to go back twice to the till to get the drink that was missing on the order and the sandwich, which he had to pay for again. I don't think I would go back to this location again or recommend this place to anyone.
It's as good as it's gonna get up here.
As always,great service!
We've been to so many Tims, this one was great.
I usually have breakfast or lunch here almost every day that I am in town
Got one of the best service from a tim hortons here. The staff is incredibly friendly here.
awesome service, always full stock never out of any food
A mixture of good coffee and semi ok attitude
A great place to lounge and enjoy a coffee. That being said, it would be much better without the employees loudly discussing their past sexual encounters with details really no one should be sharing with their friends in a restaurant... Let's just say the donut I was eating wasn't the only thing that was glazed.
Hello. Thank you for reading my review. My name is Samuel Camp. I have ordered from this Tim Hortons location various times in the past. During this Covid-19 outbreak, I’ve managed to order three out of four times successfully. Please allow me to explain why, as well as details about all four of my visits. As of 4/27/2020, the day after the fourth visit to this Tim Hortons Establishment, I am writing and publishing this review. (Disclaimer: I’m not writing this to flame this employee or his Manager, more on that later). First visit: I drove to the Bowen Road location and successfully ordered, noting special that time. Second visit: repetition of the last visit. Third visit: My father drove me because I offered to treat him. But that meant I had to exit the vehicle in order to pay. (Note: this employee serviced me all four of these times). Fourth visit (in paragraphs): I was running some walking distance errands because our family vehicles were not available at the moment. I decided to order lunch and an ice cap before going to work because I was tired and thirsty… I decided to walk into the Drive-Thru. I was a paying customer who needed to order, the driver I lined up behind shared my objective and reasoning, so did the driver that pulled up behind me (he gave me a car space), I minded my position in the drive-thru, not walking in the middle and blocking drivers--Instead, I was toward the side of the drive-thru so I was safe. The line moved and I moved with it… It was my turn, I arrived at the window. I slowly raised and waved my hand toward the camera with a smile, a simple and friendly hello gesture. The Employee came on the speaker and this is what he said... “You’re not driving a vehicle with a registered licence plate, please leave the premises.” I responded... “I’m a paying customer and your doors are locked. Can I please order through the drive-thru? I just want to order an Ice Cap and a Bacon Grilled Cheese-” He interrupted me... “Sir, you’re not in a vehicle with a registered license plate. You must leave now! He never gave me other reasoning, there was no sign on the door or menu that said I couldn’t order on foot in the drive-thru (if they did, then they’ve either posted it as I’m writing this review or I did not see it. Not exactly my fault)... When this employee spoke to me, never along the lines of his speech did he say he was sorry about their policies that may-or-may-not have been posted. He had a rude tone in his voice and didn’t hesitate to deny me of service. Why would he do this? I ordered successfully from this same employee at least two or three times prior, I recognized his voice... I never asked for this employee’s name or his manager. After he told me to leave, I obeyed. I didn’t say. I did not complain or express any actions of anger towards him. Why is this a problem? (paragraphs): I basically received a rude and unjustified denial of service and it was discriminating. There should have been more reasoning behind the action conducted by this Tim Hortons employee. He had no reason to segregate me because I was walking through the drive-thru, I only did this because I was out of options. Otherwise, if they were open to walking customers like the Tim Hortons location on Uplands Drive, I wouldn’t have lined up with the cars… What if I was a cyclist or a customer with mobility issues, would they still deny me of service for these reasons? As I close this review, I’m writing it with only one star because of how this employee segregated me. I do not wish to get him fired because work is hard to come by during Covid-19, I do not wish to flame the manager, and I do not wish to endorse any hate or negativity towards this establishment. If this review warrants legal action towards the corporate offices of Tim Hortons for a discriminative denial of service, I will do exactly that if it helps improve how employees and customers treat each other in times of crisis like Covid-19. Kindest regards. -Samuel J Camp (samueljcamp@gmail.com)
Expect Tim Hortons quality. My only stickler with this location is the pace when compared to other locations particularly from the lower mainland.
Over the last 2 years the place has gotten progressively worse. The last 4 times they have gotten my order wrong. One of those times they forgot to bring out my food. I was waiting in my car for 15 minutes before I went in.
stem.out.println
The place was a mess.
Great food fast service and good locals that will tell you all about the neighbourhood
I'm getting more and more disappointed with the service at this location. They don't greet you at drive through, and they have a hard time getting an order correct lately. Unfortunately they are all about speed, but speed isn't going to make a customer happy, isn't going to make them want to return, and it sure doesn't make them want to leave a tip when the customer service is lacking, and the food/drinks aren't made right.
Miserable and unfriendly staff with slow service makes this a Tim's worth driving past
2 seperate times the same staff member was very rude on the night shift. Wont be going back if shes workin.
I got the hot chocolate I won.
Parking lot at this location is very small.. during the summer season it gets very busy here.. staff always seem to be happy..
Only open from 7am-10 or 11 pm
Standard Tim Hortons
coffee is always fresh here. the new decor is right on.
Very busy location but never a long wait. Always good coffee and food, can't complain!
Always get my order right and fast
Great food great service
Sweet place for coffee
It's on the Highway 17
Way better than what we have in the states!
Fast drive threw service and polite staff.
(Translated) Yummmmmmy (Original) yummmmmmy
Coffee is always perfect. Boston cream donuts are the best. Night time baker should get a raise for the awesome job
Gotta get my Tim's. Parking lot needs bigger area.
Free Wi-Fi
Great service
Great coffee
The food would be great if the workers could make what you order when you get coffee, tired of getting 1 sugar 1 cream when i ask for 4...
Something is always either broken or they are out of an item. No one can speak English very well that works there. Oh and make sure you check your orders before you leave, been plenty of times where I was missing things.
Sorry, coffee horrible, cooked food horrible, staff however are amazing and very nice. I call this place Tim Horribles .... The pasties are nice.
Good service, quick
The Usual.
Many times they run out of donuts or soup Service is slow. Could he more smiling and. Less smoking outside by employees.
Quick. Always have what I'm hungry for. Great new owners. Very polite.
Great owners and staff
I went to this Tim Hortons store got a coffee and Salted Carmel Cold Drink,,the person at the window was not able to understand English and tried to give me a Ice-Cap Coffee which I did not order and he insisted that I did ???? I used the Tim's App on my phone but he insisted doing it his way ....Meanwhile there was another Tim's employee in the background raising her voice saying ; Can't he make up his mind ? ; referring to me ...To be honest I'm disappointed with the service and attitudes. I will NOT go back to this store again..People if your reading my comment DO NOT GO TO THIS STORE , GO TO MACDONALD'S ACROSS THE STREET AND BUY YOUR COFFEE THERE OR GO TO THE OTHER SIDE OF TOWN WHERE THERE IS OTHER TIM HORTONS STORES. 5 THUMBS DOWN ????????????????????
Good coffee and breakfast
Standard Tim Hortons. The parking lot is usually crowded.
The drive thru is faster then going inside. If you have to go inside be prepaired to wait a while. They prioritize the drive thru.
It seams that a lot times I have been in there they have run out or they don't have what is advertised which is a bit disappointing. I am not overly impressed with the food, it is okay not anything that I am impressed with.
Rude rude staff..sloppy messy service..they could not even fill our coffees all the way..guess we are looking for a different coffee shop for the rest of our stay here in Trail...unbelievably unfriendly arrogant unhappy staff
They need to bring back real donuts I remember when apple fritters came with apple.
You can never go wrong with Tim's coffee.
Always good coffee and tea fresh donuts everyday . But one pet peeve . Can you keep the washroom cleaner
Good service
Place not that clean and service is scrap!!
Honestly this is probably the fastest most accurate drive-thru of any place in Nanaimo.
Always fresh ????
Good coffee. Get your nhl collectors hockey stick.
always busy, but they make the best tea in town
Hwy 65 west clear
Nice fast survive every time we pass through the town we make a pit stop
it's nice and all the workers during the afternoon are chill and CALEB Y U SAY NO TO DYLANS ICED CAPP!!!
Was great ????
Very friendly staff! But not a full service Tim's! Does not have breakfast sandwiches etc.
My favourite Timmie's in all of Canada. They really make you feel special here at the Tim Hortons in swan River.
Good service from staff
Fast friendly staff
I love Tim Hortons coffee's
Love the timmies
Went yesterday morning with Granddaughter through drive through......ordered 2 bagels with cream cheese. ....pulled away sooooo burnt could not eat....took back they made new ones. ...after waiting 10 minutes outside go again one burnt wrong kind.....yet both cold and nasty. We threw them out. Just wasted 9 dollars. Wont go back again . Oh the first return I got free coffee coupon....the second just put in garbage . As we had an appointment no time......worst Tim Hortons ever ????????
Friendly service
Its 10:13 am. Not to sure why the digital menu boards are offering lunch when the young man at the speaker says they don't offer lunch until 11. Coffee was decent
Didn't have the soup I wanted
It's nice service could be a little better
Drinks are good! Good....not so much..
The slowest Tim's I've ever been too
Greatcsotts man gi
Ok
No issues fast service
local favorite great place to meet up with friends and family covid-19 protocol is in place
We had a bit of time so we stopped off for a quick snack. Friendly staff and all the Tim's regulars. Not the cleanest I Tim's I have ever been in as the tables appeared in need of a wipe.
It's a Timmy's
Delicious as always
Good
I thought the service was superb, however after receiving my order the entire thing was wrong and I am not getting back on those roads to correct it! Horrible service! I demand repayment for my inconvenience and I demand an extra farmers wrap because those are my favourite!
(Translated) Fast service. Recent construction therefore very clean! (Original) Service rapide. Construction récente donc très propre!
This restaurant is by far the worst in Canada. The new owners from Ontario promised it would be better than the last, but it’s actually worst now. It’s filthy dirty all of the time. The bathrooms stink so bad you gag. There’s always garbage and food on tables, floors and counters. You don’t even want to touch the doors, the glass has never been cleaned I don’t think. The staff is lazy, slow and unpleasant. There’s flies on the food at all times. The coffee is usually burnt and old.
The friendliest Tims on thr Island and 《gasp》 they give out napkins????
Great coffee
Really inconsistent service here. Day crew is great, fast service and accurate orders. However evening crew seems to be the B team. Many errors, supervisor is rude and he doesn't care for customers (or so it seems), and staff refuse to deal with their own shortcomings. This Tim Hortons evening crew is the biggest reason I go across town to McDonalds for coffee now. Will follow up in a few months to see if it changed.
The go to tims location. Clean place. Frinedly staff. The food tastes better in this location!!
Good coffee
Fast
Wait times inside are crazy. Be prepared to stand in line for 30 minutes for a wrap or sandwich.
Faster than McDonald's if you're a 'don't talk to me until I get my morning coffee person' like me. Busy at times, small parking lot so take the drive thru if you can. Friendly staff.
Service
Love tims Coffee
We came here from East point and we are glad to find this Tims. We had a good rest,meal and wifi.
Can't get more Canadian then these French-English folk asking me with an "eh?"
best tim hortons ever
it is the best among the nearby cafe.
I went there today , the customer service is so bad , the short girl over there do not know how to talk , very disrespectful. Not gonna come here again.
(Translated) Clean bathroom, Good attention (Original) Baño limpios, Buenas atención
Morning staff serves good coffee, any time after 5/6 is terrible coffee
Amazing
Love it
This is one of the only Tims on the south shore that gives your dog a treat. Nice added touch to great service.
What more can I say, Tim Hortons is always good. I did have a bit of a laugh at the mural on the wall featuring the old logo which reads"Baked fresh every day" that would sure be nice eh?
Terrible customer service. There is a long wait to even get your order taken as the team members talk in groups rather than doing their job. Even when your order is taken, it takes for example 10 minutes to get a coffee and donut.
Very clean and friendly place. Best thing to get is the crispy chicken sandwich!
Coffee suddenly not as good
First time I've been to a Tim Hortons and probably the last. The food wasn't good and the coffee is far too sweet. I wasn't expecting much and still was disappointed. Might just be that Europeans have a different taste in fast food but this certainly isn't to my fancy.
Very Nice neat and clean place with Very Good Services, testy cookies with hot tea, one thing I experienced and feel bad as I was unploading their menu and product photos to Google map immediately the lady came and shown hars attitude, i never took visitors or customers photos, any way rest good experience
I have never been diddappointed yet@
I've been to a lot of tims, but this is by far the worst. Figured the first slow miserable experience was a one off, but second time there was even worst. Took about 5 mins to place my order trying in both french and english, watching the wrong items pop up on the screen. When I got to the window they told me the steeped tea and old fashion plain donut I ordered aren't actually there and fumbled around a bit before they could contest the price to charge me.
Good service but they may need to learn how to make ice caps a bit better
Always the great service and smile, I always get my 2 Large Coffee Everyday made the way I want always.. sorry my Grammer is bad.
It was a dark and stormy night,...no wait that's pzzaville, It was about 5:00 am and I was heading south from Parry sound to detroit and decided at the last second to get a coffee...well I overshot the restaurant and turned around in the coffee joint near the canadian tire and returned up bowes street. AS I drove up to the left turn part and just as I was making my turn a small to medium sized black bear crossed the road from north to south , from the walmart maybe? Just west of the tim hortons. I ordered a decaf with 1 cream and told the window person (drive thru) that they might want to warn anyone heading west on foot.. apparently that one bear was visiting the day before too. So if you're up early for a coffee or out wandering about parry sound ....look out for the bear claws cuz the one's at Timmy's are REAL at least the one by the Walmart.
Good food, friendly service. I'll be back for sure
(Translated) First time in my life that I see a Tim Horton closed in the morning and evening. The opening hours are ridiculous. (Original) Première fois de ma vie que je vois un Tim Horton fermé le matin et le soir. Les heures d'ouverture sont ridicules.
Iroquois Falls Tim Hortons is the dirtiest restaurant I've ever been in. Good thing service was good.
Good customer service love Tims
The last few times I e gone through the drive-thru I've asked for team Canada hockey cards, which they said they had, but they didn't at the time and gave me regular cards, and charged me full price even though I bought a coffee. Same thing happened today, January 5, 2022, got the team Canada cards, but was charged $1.99 even though I bought a French vanilla coffee. Went inside to say something but they were way too busy and I wasn't going to wait another 10 minutes when I already waited for 10 minutes and didnt get to talk with anyone. Train your staff properly and more effectively, get them to hit the "subtotal" button on the til, which should then automatically put any promo's into the price. They always just hit total
(Translated) there were employees in training when i passed and the service was average but the employees very polite (Original) il y avait des employés en formation quand je suis passé et le service était moyen mais les employés très polies
Efficient and clean.
Pleasent staff
Got order fast
Delicious coffee!
This particular location has had a great fluctuation in staff quality and availability of food for some years now. Lately, as of a few months preceding the date of this review the staff have been rude and generally unhappy again. The unavailability of menu items is also plaguing this location again. One of the staff who seems to work the morning shift regularly is very abrupt with customers as if you are disturbing her from her personal time or interrupting her day or something. It takes everything one can muster to not ask her what her problem is. At the end of the order she just blurts out the total and doesn't ask or even tell you to drive forward or anything. The other staff just seem unhappy in general rather than rude. On at least two occasions they have been completely out of 'Tim Bits' and other times they are out of things like bagels (both the regular kind and specialty ones like cheddar bagels). This location also seems to give you caffeinated coffee when you specifically ask for decaffeinated and decaf is shown on the screen when ordering. If you are in the store you can monitor which pot they get the coffee from but at the drive-thru you cannot watch them.
Usually don’t give a review unless I try three times and the experience is same as before. Worst experience in drive through all the time. Person taking the order won’t pay attention to what customers says. Even though the item number from the menu was provided and saw the order on the screen as well. But at the counter my order got wrong. And this did happened not once. That’s why I rarely go to Tim’s now.
Meal type
Alright
Snails screw faster than the service here...10 mins to get a coffee with only 2 people infront of me and 10 staff behind the counter
Good friendly people
The Tim's by Brock University excellent friendly service , they a really nice London Fog tea-thank you. You have better happy service than than Brampton locations. Have a nice holidays & hope 2022 can be abit nicer to us all, maybe, just don't know what to expect. ????
(Translated) For me, Tim is the best coffee, on the other hand, it depends on the people who are there for the dosage of sugar and cream. Their hot chocolate is delicious too and without forgetting, I love their smooTim with strawberries and banana. I love baths and I advice you or rather, I advice you all Tim Hortons. (Original) Pour moi, au Tim, c'est le meilleur café, par contre, ça dépend des personnes qui sont là pour le dosage du sucre et de la crème. Leur chocolat chaud est délicieux lui aussi et sans oublier, j'adore leur smooTim aux fraises et à la banane. J'aime beaucoup les baignes et je vous le conseil ou plutôt, je vous conseil tout les Tim Hortons.
Good food
Ordered an egg and cheese breakfast sandwich on a bagel and a hashbrown. The hashbrown was overcooked and dry, and the egg in the breakfast sandwich didn't taste like anything. Service was quite slow even though there weren't many people in the store.
CAFFEINE
Loved their blueberry muffins and coffee
Amazing staff
Never a bad experience at Tim Horton's
I have visited there about 5x going up and around there but sadly I can't leave a good review for them. I absolutely enjoy my chai tea when I go to Timmies but they seem to never get the size right nor the sugar or milk amount I ask to have in my tea. They seem to always be in a rush to give service and not very much conversation while you wait on your drinks nor even a smile especially if you aren't from around there.
Just ordered a chai tea to take home to my daughter who is suffering from the flu. How disappointing for her when she started to drink it & realized it was apple cinnamon instead.
Awesome friendly staff
Service
Best service and coffee by far
Good place. Wish the parking lot was in better condition , then it would be a 4 star. Food taste good and the donuts are fresh.
I asked for a cup of ice water and the guy said I had to place a order before getting "free" water
People are very nice n happy staff
Burnt Begal
Its just ok. Sometime coffee is a little off tasting. Staff are very nicd
It fast nice ppl vary clean.
Very busy as to be expected. No place to park a big truck.
One of the fastest drive thrus in Pictou County
Can't seem to get orders right !
I love the white hot choc with pumpkin tea,got to try it!
great service
Love there coffee and breakfast sandwiches
Coffee is mediocre, and the "artisan" sandwich is made with American style processed cheese. Still, a great place to socialize.
Best service when compared to other Tim Hortons
I only rait 4 ⭐ just because it is a coffee place and no restaurant . the all experience on the drive thru is awesome fast service
Nice little tim hortons. Drive thru is always busy and a bit slow, however given the amt of people in the line it goes fairly fast. The layout to the parking lot/drive thru is not ideal and it can get a bit clustered at the entrance at times, especially if someone decided to turn left out of the parking lot. Nothing to say about the food, it is typical timmies, nothing to write home about.
What else can you say about a timmies?
Good food!
Was only 1 person on front cash at the lunch hour but line 4 or 5 on drive thru
Hit and miss. Sometimes they ignore that you’re the only one at the till, sometimes a very nice lady does rounds collecting dishes.
Great staff and good prices
Well my coffee was great but I watched I worker .he was wearing gloves but used his has as scoop to grab some food he put in a cup and then used his fingers to grab to meat and made a sausage and cheese .he never changed his gloves and went on to put in a paper bag and the grab a rag and wiped the countertop .then went on to make a new sandwich I was not impressed at all.
Great place for good coffee, bite to eat; with a very relaxing atmosphere where you can can sit and enjoy your coffee or meal next to a beautiful fireplaces or next to a window as u check your email or Facebook with their free Wi-Fi
Friendly Staff, lots to choose from
Classic double double plz
Too long to wait in line, no seating available and the staff is not at all helpful... Very disappointing!
Can't go there no more, don't want Beiber balls in my mouth...
Not sure what was going on .stopped I'm around 1230am . Was slowest thing I had ever seen..drink was really good but 10.min wait for a peach juice and chill
Worst food ever in kitimat
Service
In all the years I've been taking my vehicles to get repaired I've never been offered a curtasy vehicle until today when I brought my vehicle to Ok tires. Very curtious , great staff great service. There's a reason the company I work for take their vehicles there
They stole my free reward just to put the 2 dollars in there tip cup
Chilly cheese potato wedges are the bomb!
(Translated) He's a Tim. (Original) C'est un Tim.
I come here a lot on my way to work. Its mostly for drive thrus but you can also go inside and order, though there's no seating indoors. it isn't an express location so it has the full menu. I just wish they would offer some nondairy …
Great place. Dark Roast coffee is good here. Great place to study or chill at night. 24hrs open
chae tea latte was pretty good
Standard but friendlier than normal Timmie's.
Always a long wait and twice they have taken my money and also used my reward for free coffee on the new rewards card
Service
Love Tim's coffee. Always treated with respect at the Drive-thru! Thank you
Always good experience
Well ok forgot a few things ,but ok
Clean but small washrooms. Unfortunately, the coffee tastes like every other Tim's.
I love everything about Tim Hortons at all of their locations. Food and coffee is always consistently fresh and staff is always very courteous and friendly.
Nice hot coffee to start the day.
It's Tim Horton's, what you'd expect.
Service is always good
Fast service, professional and friendly staff, clean restaurant and quick. I always enjoy my visits here, so do the regulars in the morning!
Always a quick pitstop, manager is super chill too!
Always good....sorry its closing for a month but looking forward to seeing the improvements
Not that much choices
Ok
I love Tim Hortons! The donuts they make are amazing!
3 minute wait for fresh tea at 3 am. Very good.
Had a little guy take my order who was very polite and told me that McDavid is the goat
It's Tim Hortons no more to say..
Not my favorite Tim Hortons ever. Don't even bother asking for your bagel Toasted, or even double Toasted, all you end up with is a cold bagel that hasn't even touched a toaster.
Good service and great workers with awesome costumer service
Some have friendly staff and some don't
(Translated) Worse service and no politeness every time I make the mistake of stopping. We were suddenly refused to eat because "we have or nothing" except inside we serve other guests without problem. I went to a Tim, 15 minutes from Laval, to find an adequate service. (Original) Pire service et aucune politesse a chaque fois que je fais l'erreur de m'y arrêté. On refusé soudainement de me faire a manger car "on a ou de rien" sauf a l'intérieur on sert les autres clients sans problème. Je suis aller a un Tim, 15 minutes de la, a Laval, pour trouver un service adéquat.
Double double
I didn't like the steak and cheese panini, because it had mayonnaise. The grilled cheese is good though.
Friendly staff
Slow service. I waited 15 minutes for my bagel and I was the only person in the store.
Awesome place and excellent service and food!
Very clean
Friendly service and clean
(Translated) Very good coffee, especially the dark ones (Original) Très bon café , surtout le foncés
It is a normal Tim Hortons, nothing special, staff seemed good enough. Can be very busy in the summer months.
Won a free donut on the roll up the rim to win
This location makes the best breakfast sandwiches and their coffee is from filtered water. You can really taste the difference !!
Good coffee and food. A little cold for my liking but I don't know how the Canadians like their temperature.
I like the coffee and the prices, here, but I'd go to Timmy's much more often if they offered dairy free alternatives!!
I'm loving the. $5.99 pairing deal. Good selection and great coffee
Take out
Local friendly people
Fresh pastries and coffee (french vanilla) Clean lobby & tables Kind staff Recommended Tim. (22/08/2018 around 6pm)
Every town needs a Timmies! The local Timmy Hoo's contributes more to the local economy than just getting everyone jacked on dark roast coffee, it is also an excellent employer for high school kids & young adults. The free WiFi isn't bad either :)
If ya want dissapointment and zero garbage cans this is your place
It's my favorite coffee spot
Hands down the best Tim Hortons coffee in Canada and I have been to one in every province!
Its always a good time going here
When you ask for bacon on your bagel, you get exactly 1 piece of bacon lmao.
Average coffee
Service is average and products variety is poor.
Great service
This place is going down hill, they have a two lane drive thru but i get the staff can't handle it, and lately the are mixing up ever order
Adam is an extremely kind cashier who totally made my day :) thanks for making everyone in the store smile
Flies buzzing around baked goods on display. What?! Voiced my concerns to the people working the counter but they just scoffed at me. Where are your customer service skills? Coffee was so-so. Those flies seemed to have a better work ethic than the staff. Don't waste your hard-earned dollars at this location. Quick tip: there's a McDonald's right across the parking lot and their service is always fast, friendly and consistent.
Love it
Meal type
(Translated) It's a tim horton like any other (Original) Cest un tim horton comme tout les autre
They try hard and are always friendly but 75% of the time my order is wrong or they are out of whatever I want.
Really good people behind the counter. Very good customer service.
Got trashed by window staff very nasty
Tim Horton would be proud!
This Tim Hortons was just renovated. It is very nice inside and the staff is super friendly. Everything came out quickly and was good. Overall this is a great location.
Clean, great service
It's always a pleasure to go there for a quick bite, the staff is always nice and professional, I would have given them a 5 stars but since I had to settle for something else because it would have taken more time to cook what I wanted is what warranted this score.
The service was sub-par, and the hash brown I got was clearly sitting too long. It was chewy and literally tasted like cardboard! Needless to say I couldn't finish the hash brown. The breakfast sandwich was also barely edible and was thrown together with no thought of how messy it would be to eat in a car. We used the drive thru. It's not all about speed of service if you don't even have decent presentation of your products.
(Translated) 15min to the service with the car and it is the average of the mornings of week. it's been 6 months since it's like that. Clairememt that management is struggling to find competent staff in this Tim Horton, or she does not care as employees! No respect for customers. it goes much faster if you come back to check it yourself. (Original) 15min au service a l'auto et c'est la moyenne des matins de semaine.!! cela fait 6 mois que c'est comme ça. Clairememt que la direction a du mal a trouver du personnel compétant dans ce Tim Horton ,ou elle s'en fou comme les employés ! Aucun respect pour les clients . ca va nettement plus vite si tu rentres le checher toi meme.
Friendly staff and very quick.
Good coffee, good sweets, Great service and it’s Timmy’s you know what to expect ????
Pretty much a canadian starbucks
Awesome, when they get your order right.
One night my wife and I walked our dog by the lake. I was thankful for a place with a clean washroom. I ordered timbits for $1 (app promo) and got a coffee for my wife. Cheap date eh?
Horrible service every time I go. Doesn't matter if it's in store or drive Thur.
Amazing sandwich. Killing it when nothing else is open at 1130pm. Thank you tim hortons staff, you guys Rock!
Great place,,great food.
Amazing
Same ole good stuff
Good service
Nice renovations, quick service
Fast courteous service. Superb Orange pineapple smoothies!
To the young man working the till Tuesday afternoon around 1pm. You dishonesty took my money and watched my friend pay by card for our drinks after the fact. Where I come from that's called theift, considering my friend speaks broken English and I acted as I wasn't paying attention to the two of you, what makes it even worse is, you heard me ask my friend if, he took the change I left on the counter for my drink and you said nothing. Your dishonesty leads me to believe you shouldn't be working with money transactions or Tim Hortons. Wish I wasn't typing this but those are the facts
Good coffee
Swan River has a fast drive through. The washroom is clean and the service is good.
Your standard Tim Hortons.
Great services. Friendly staffs and friendly customers. Great foods. Beautiful and quiet town
Didn't even put my food in a bag!
Fast and friendly service.
Yummy yummy HAHA
Never had a problem with my orders being wrong. Some staff need to smile more.
I waited in line for 15 minutes, ordered 6 chocolate chip muffins. When I got to my grandchildren to give them the muffins, they were all different kinds, and not one was chocolate chip. I should have checked, but figured the staff would know what they were doing. Service was not polite either. ???? I don't care that the next tim Horton is 30 minutes away. I drive there, before I ever go back to the one in Souris.
Good Xmas discount with the app
Always friendly great service
Getting a bite to eat
who let tim hontons on an island
Lunch
Super chili and fast wifi
Stop in regularly. Always great coffee ans quick service.
Most of the staff are great. A lot of times the service inside is too slow. In drive thru, there's coffee & tea grinds in my drinks. Inside the store, food orders are slow. I would recommend more staff working from about 4pm & later. The inside of the building is falling apart. Repairs are long overdue.
Beyond Meat breakfast sandwiches are the best ever. Keep the vegan menu options!
Fast and great food
The staff can sometimes display attitude. But hey I would too serving that many people in one day
It's ok, half they time they don't stir and get my order wrong. Their POS goes down pretty frequently.
It can be very busy. Especially at peak hours. Morning coffee, lunch, coffee breaks etc. They make a decent but not excessive variety of drinks and snacks. People who frequent Tim Hortons do so because their product is good without being ostentatious.
Not the fastest service
Good and quick service.
Slowest Tim Hortons in Canada.
Best service we've had at a Tim Hortons in years!
Best Tim's in Halifax nova Scotia store manager is awesome
Excellent
Everything was correct
Just came from the other Tim Hortons on the other side of town which had no hot food and unpleasant staff. Much better at this location, pleasant staff and food in stock.
Friendly staff and great service every time I visit.
No issues here during the day. They seemed to have the menu items I wanted. This does not always happen!
I was here yesterday around 2am. Served by 2 ladies named ‘Navjot’( i guess) and ‘heather’. Both ladies served in a fabulous way great customer service keep it up guys.
They mess up orders quite a bit
Great coffee as usual with Tim hortons
Love soup and sandwich deal
Thay make awesome coffee ????????????
The staff of Tim Hortons are so friendly and the coffee & sandwiches and my favorite is strawberry donut !
Can't go wrong with Tim's
They dont have anything. But they are still open.
WARNING NO PICTURE AND VACCINATION CARD FROM THEIR LIBRARY NO SIT IN The only Tim Hortons thst rewuire a dpecial card that their own library can make you. Not the one you get from government. Im double vacinated abd no time to go looking for all their required stuff Just ti sit in their store in Kapuskasing.
Friendly service!
Iced capps are back! (After Iqaluit's water crisis)
No coments
Long lineups at the Tim's. I think Pictou needs another one!
Best staff ever!!wonderful place to get your coffee and work!
High prices, leaky cups.
My favorite coffee place of all
NOT 24 hours as listed
Eh it's tims, if u like it you like it they're all the same
SLOWEST SERVICE ON EARTH,SO BAD
Super slow in the morning
Prompt service
4 star for general Tim Hortons quality. -1 star for general behaviour of the staff. Not kind at all( middle aged spiky haired lady ).
Employees are all over the place, very unprofessional and make you feel rushed. She did not verify if we were done making our order and we almost felt bad for ordering a third item. Food was okay, not very fresh but not to a point where we did not want to eat. It’s fine for a quick stop since we got our food very quickly but if I had another option I would choose that over this tim.
Good to go
This is a popular spot. Although it is small the staff easily handle the busy drive through as well as guests who can be seated inside at designated tables or outside on the patio. Always fresh and delicious
Usually have 1 issue or another with service and/or food.
Love it
Cheap coffee, ok taste.
These guys are awesome
Alright good, all frozen and cooked. Not many fresh donuts out staff very friendly. Very clean premises bathroom is locked you got to ask to be let in.
Iconic Canadian coffee house that i wish could replace another, better known worldwide coffee house franchise. Prices are reasonable, quality is high and service is excellent. Coffee is not strong and not too weak. Glazed Buttermilk donuts are the best ever!
Take out
Very disorganized.. orders are wrong most of the time. Staff are not friendly.
The drive thru is always quick
First time at Tim Hortons and definitely not disappoint. Good tasting coffee, sweets, and great service. They will even mix in flavors into the coffees for you - just ask.
Friendly staff
Fast, friendly and accurate service. The store was impressively clean inside as well! Thanks for great service!
Good coffee and service.
Very nice Tim
(Translated) You pay the order of the car in front you receive the order of the car from behind with four teenagers looking at you without understanding ... (Original) Tu paye la commande de la voiture en avant tu reçois la commande de la voiture d'en arrière avec quatre adolescents te regarde sans comprendre...
(Translated) Well served coffee always excellent !!! (Original) Bien servi le café toujours excellent!!!
Takeaway
Great coffee and sandwich was fresh..
Service is slow and very few work the counter inside, they put all people on drive through.
Typical Tim's. No crowd, good food.
Service is slow but the workers have no clue what they are doing and who gets anything and ran out of sausages omg this is roll up the rim and you get two rolls for a farmers wrap lol. Now we are going in for how slow they are.
Great coffee
Terrible sandwich. Before I ordered it I asked the lady "IF I ORDER THAT SANDWICH IS IT GOING TO LOOK LIKE THE ONE ON YOUR MENU BOARD?" Not even CLOSE! THREW IT OUT. Done with Tim Hortons
Fast
Good service, good food.
Always busy.
(Translated) We are in the courtyard and we cannot enter. Drive-thru service only! ????We are motorized. (Original) Nous sommes dans la cour et nous ne pouvons pas entrer. Uniquement service au volant!????Nous sommes en motorisé.
Average Tim Hortons, lots of staff but slow to greet costumers.
Person on the front counter not polite or friendly at all The good thing was the person on the deli station was very nice and friendly
Friendly staff, quick service
love the service
The service was good.
Always friendly staff and good coffee !!!!
Out of all the Tim Hortons I’ve ever been too, this one is my favourite!! There is nothing worse than grabbing your first coffee of the day and it’s not made right! Am I right!!?? This specific store has made every coffee I’ve purchased there right! I absolutely love not having to worry if my coffee is gonna taste like it should. Morning or night, they get it right!
Mehgen did an excellent job!
Long line at the drive thru but relatively quick. Order was on point. No issues
Omg waited 23 mins for a grilled cheese sandwich. There’s 10 ppl working and a line up out side . Where’s the manager? What a mess of confusion. ????
Order a dark roast coffee and ten chocolate timbits and got a got a regular coffee and mixed timbits.
Great Tin Bits...lol
It's Tim Hortons. You aren't getting a gourmet meal or a great cup of coffee, but it isn't awful.
(Translated) Great coffee, inexpensive, fast service, no complaints. (Original) …
I lov this place for the coffee
Quiet when we called in for coffee, while berthed in the port, great coffee, same as in our first Tim Hortons in Corner Brook. Recommended.
Tim Hortons
Bit of a wait, but the coffee and doughnut were worth the wait. Friendly service.
Friendly staff. Clean building and fast service.
4 sips of this ice coffee … way to much ice ! Kinda cheezed off ????????????????
You live coffee it's right plave
Thank you so much
Impatient and unfriendly staff.
The location is in an intersetion. Not so easy to find parking
Very busy during lunch time. They have messed up a few orders of mine. I have been there 4-5 times and while the mistakes haven't been horrendous (I ordered a black coffee got a regular instead) they do take a star away from the normally very good service.
Fast and friendly
I enjoy their hot coffee and I enjoy their hot soups as well as their muffins
The downtown Tim Horton's is closed now. It was convenient and a good place for a quick coffee. Personally, they have become over priced and are trying to do too many foods at once.
Service getting better used to be very slow but there getting better good job whoever manage that place
Fast service good food!
Good service
(Translated) Very ordinary service. My favorite coffee at Tim's is full-bodied black coffee and half the time they even have this coffee. They VERY often miss things on the menu. The bins are always full and their reception is to be changed. Often I wait several minutes (up to five minutes) at the auto service before someone talks to me. In most Tim Hortons, the service is excellent. I strongly suggest to the manager to have their staff and himself take training with Tim Horton to improve their service and taking orders for their inventory. Sorry for this rating, but to see your star average, I think I'm not the only one and I hope this will push you to improve (Original) Service très ordinaire. Mon café favori chez Tim est un café noir corsé et une fois sur deux ils ont même ce café. Ils leur manquent TRÈS souvent des choses au menu. Les poubelles sont toujours pleines et leurs accueils est à changer. Souvent j'attends plusieurs minutes (Jusqu'à cinq minutes) au service à l'auto avant que quelqu'un me parle. Dans la majorité des Tim Horton, le service est excellent. Je suggère fortement au responsable de faire prendre à leur personnelle et à lui-même une formation au avec Tim Horton pour améliorer leur service et leur prise de commande pour leur inventaire. Désoler pour cette note, mais à voir votre moyenne d'étoile, je crois que je ne suis pas le seul et j'espère que cela va vous pousser à vous améliorer
Great customer service
Bagel on bf sandwich was not toasted,and egg was cold. The two Boston Creams were thrown in a sack so the chocolate all came off. ( suggest small Togo containers for 1 to 2 icing topped specials) I guess that's why Mc Ds is always so busy..
Early morning staff are quite nice, the dine in area is clean and empty in and around 5am but the drive thru is busy. Food gets to you quickly, and no problems at all to report.
Took their time but I always love me some Timmys
The only Timmy in there
Very busy, little parking but service was awesome
(Translated) Worst service to the whole world I waited 20 MIN for driving service to be told that there was no more bacon for my bagel. I asked for a refund and they made me wait another 10 min to tell me he was looking for the bill. In the end, they NEVER REFUNDED ME !!! Wait 30 min for driving service. What is this joke ... I've never been so badly served in a Tim Horton. I strongly advise to clean it up a real shame ... (Original) Pire service au monde entier j'ai attendu 20 MIN au service au volant pour me faire dire qu'il n'y avait plus de bacon pour mon baguel. J'ai demander un remboursement et il m'ont fait attendre 10 min de plus pour me dire qu'il cherchait la facture. Au final il NE M'ONT JAMAIS REMBOURSE!!! Attendre 30 min au service au volant. C'est quoi cette joke...je n'ai jamais été aussi mal servis dans un Tim Horton. Je conseille fortement d'y faire le ménage une vrai honte...
Good Timmies - odd drive through arrangement -
(Translated) The staff are friendly! (Original) Le personnel est sympathique!
Staff are always very helpful and pleasant. Excellent variety of pastries and drinks. Much less expensive than Starbucks yet just as tasty.
It's Timmy's, what more is there that needs to be said?
good sanxwiches
Its ok
???????? nothing bad to say here, just a normal Canadian staple.
(Translated) No respect for customers, no respect for the people themselves! (Original) Aucun respect pour les clients, aucun respect pour les gens mêmes !
W.C needs more attention
Always good!
(Translated) Good (Original) Bon
McDonald's has way better coffee and baked goods.
Timmies
Friendly. Good fresh coffee and food. Lovely dining areas.
Friendly service , good meeting place.
it was good.. nothing out of the ordinary though
Definitely one of the worst Tim's I've been too. Unprofessional service combined with frequently messing up my orders. The quality of the baked items are also lacking quality. And, why can't we use the garbage cans? Seems to be a trend in Pictou county. Did they not know that restrictions are lifting? Time to get the staff better training.
It's not the institution it once was to us Canadians now that it's no longer Canadian owned.
Very friendly and welcoming atmosphere felt like i was at a Tim's in the east coast
Great service, but a little slow in the drive through
Quick moving lines here. Even though the drive thru looks full the vet seems to be long at all
Its takes 3 to 5 mins can't remember the exact timing to bake donuts timbits and muffins etc....but yet they hardly ever have what you want or ordered.....they don't pay attention when you place your order you say you want milk in your coffee you want milk not cream.....also when you order frozen drinks you expect them to be frozen not water and syrup.....no problems usually when you order anything from 4 am to 2 pm after they switch shifts at 2 pm it all goes down hill they never have what you want they won't make what you want and very slow service and staff don't want to be there
Love it
Great place
I really don't like all of the changes since it's became part of Burger King new message
Busy place, during coffee breaks.
Gets the job done!
They messed up our order. I drink my coffee black, so it's really hot, but they don't double cup or put a sleeve on it.
Best coffee and fast service
Ok
My trip to this Tim Hortons was so efficient it may have actually added minutes to my day. My food and coffee had been prepared before I had even finished paying and I was in and out in under 60 seconds. What an outstanding experience!
Service
Classic Coffee
Very quick service
I know that it's grad time and that teens need to hang somewhere. .but, when a group of 5-10 young people cone in, buy only 3-4 drinks to share between themselves and take up the best seats in the place .. ( usually right next to plug ins next to the handicap tables or the tables in front of the fireplaces . . It makes it difficult to have a lunch time business meeting outside of the office...????????????
Fast and precise.
Was typical of Tim Hortons elsewhere. Was open late which is what I needed.
Fast polite service and accurate. Good coffee steeped tea , donuts muffins and scones.
Selection very limited but staff was nice.
Place is extremely dirty, don't waste your money.
Breakfast
They seem to hàve upgraded the coffee. Very good.
Sour cream glazed.
First asked for coffee 2 cream one sugar. Gave a regular coffee. Asked for cinnamon raisin bagel with peanut butter. Gave me the bagel with a peanut butter cookie. Ordered a milk and didn't give me the milk. Asked for knife twice.
You guys suck! Every time I get a bagel here and PAY for cream I EXPECT to get cream cheese on my bagel. And items forgotten is unacceptable when its continuous! Your stuff rarely have a clue what they are doing! Get better staff or give them proper training!
I love Tim Hortons, if only they woukd stir their coffee a bit better ;)
I love going to Tim hortons, good food, n good prices.
Best coffee in Canada
Wasn't busy yet was extremely slow, both in taking my order and getting my food to me
Wow it been awhile since I had Tim Lemon with mint it was bad so bad I found hair inside my cup. That was in 2014 or 2015 I still remember it. I hope they stop done that. this accident made me open every cup that I've orderto check if it ok or not until today I'm doing that thanks to this branch.
Meal type
Says they close at 11 but workers close at 9:45. Stupid
The food and coffee were great. Service was a little slow. Someone might have been in training.
Friendly people...
Not getting odors straight n when they screw up me tea no free cards anymore??
Poor ans slow service!
(Translated) I find that their menu is limited to expired foods. and the lack of disrespect of a lady that I will not name... to me . (it's a small village) overall should deserve 1 star only (Original) moi je trouve que leur menu est limitè les aliments périmées . et le manque de manque de respect d'une madame que je ne nomerais pas... envers moi . ( c est un petit un village ) en gros se devrais mèrité 1 etoile seulement
Take out
Very easy going staff
This is the third time I've gone there shortly after 9 and they would not make a pot of tea.. Same person working.. If she can't do her job maybe she should find other employment... It's bad when a person can't enjoy a cup of tea after working all day because she is too lazy to do her job!
Pas tjrs frais nécessairement ????
they are not listening properly and taking your order wrong.. you should check your receipt otherwise you will pay extra..
Bad coffee
Take out
(Translated) The employees are very friendly and welcoming. Very good service! (Original) Les employés sont très aimable et accueillant. Très bon service!
Mmmmmm.. Coffee!
What you'd expect from a Timmy's. Lots of staff and was fairly quick to get our breakfast sandwiches. No indoor garbage so customers are expected to leave garbage on tables. Hard on staff to clear them that often so tables are often not cleared.
Just seemed rushed most of the people didn't seem to want to be there
Fast service
Clean, friendly service. Not a great variety to choose from.
(Translated) Very good team and very good service (Original) Tres bonne equipe et tres bon service
Wish I could give zero stars… HORRIBLE location. Sucks it was our first experience too.. The order taker in the drive thru was rude and pushy, clearly should not be working in customer service!! When he handed our food out the window the bag had a rip in the bottom and our wraps almost fell right out. They failed to tell us they did not have hash browns which were supposed to be in the farmers wraps we ordered… instead they tell us at the window, so we got donuts instead of hash browns for our meals… However our farmers wraps were made without the hash brown?! Most sloppy wraps we have ever seen. Why make your customers pay for some you DO NOT HAVE. Will not be returning or giving my business to this Tims! Wish we would have looked at the reviews before going.. Sad excuse of a location for such a great franchise.
Coffee was fresh
Clean friendly covid distancing.
Very slow service
Had an excellent extra shot latte, with a carrot cream filled muffin. Great taste, great service!
Mmmmmm dark roast
Worst Tim Horton in Canada ... After waiting in the line for like 10 min for 1 costumers to get serve .... The girl stop serving just take time too go around all cashier take the tips in the jarr , after 5 min to count is tips she begin to serve again took me like 20 min to ave coffee ...
It's the best place for a coffee
(Translated) Fast and quality service surely the best service received in a tim. …
Was on a bus back from barrie to sudbury, driver stopped for 20 minutes middle of the night and the workers behind the counter were great not only with me but all the other passengers as well and we were all in an out no orders messed up.. great service at night i have yet to learn of the morning lol
I ordered two bagels with cream cheese and I had about a teaspoon of cream cheese between the two of them. My business is across the street and I used to go there daily. Since it was renovated, food quality, service, more importantly cleanliness and cheap portions have really made this location go downhill. I don't think I'll ever be back.
Quick drive through service as always. Nice and close to Brock University!
I don't drink coffee and their hot chocolate is pretty Garbo but they got some mean donuts 5 stars!!!!
I will put 0 but i can't it's the worst tim hortom because they never have what i want always (the machine is broken) ALWAYS
Pretty standard Tim Hortons but in french
Always Fresh, Always Tim Horton.. Seriously, when I ask « double toasted » they actually do it at this location.
Great food! Friendly service! Slower than a turtle racing uphill in January!
Same as all the other Timmy's got most of my order when i drove away and then realized i got shorted my bagel again
Burnt bagel, and the person who served me has never washed his uniform...To be honest.....He looked like he just returned from a dumpster dive!
Great place to hang out with friends and chat over a coffee or hot chocolate
Good place to get WiFi. Coffee's okay. Lots of sugary calories available. Popular, so good place to chat or people watch.
Ordered a toasted bagel, creamy chill and an ice cap. Decent timing and our servers was friendly.
Rude drive thru staff, orders that are wrong quite consistently and a lack of items makes it impossible to order here. Every time I go through and order there is one thing I can't get because they don't have it. You're a fast food chain. If it's on your menu you should have it. I understand running out of items now and again but if I go through at breakfast and you're out of bagels and sausages, what the heck am I supposed to order? Unacceptable.
for more then two months theres no ice machine ?
If you deviate from a normal sandwich and decide to add cheese/different sauces then you better check your order at the window
This place is always an inconvenience.. they are always out of food...and the staff is hard to deal with when the order is wrong.
It's been a great day in the area of the best place for a good cup of coffee
Liked it
Good and speedy service
Great Staff. Cleanest and friendliest Tim's around! ????????
Great Timmies! Friendly, hardworking staff. Loved Shauna!
Always glad when they have my favourite sour cream glazed tim-bit
Remember we are travers when we ask for a sleeve and not so hot coffee ouch thanks for being there
As a neighbour, across the street from us, very friendly staff. Normally, in the past my orders were done 100%. Sadly, in this past week, my orders have been bungled, needing me to return a second time. Not good. It is shame, great folks but for food orders really bad on completing the orders.
All the good stuff here .... I mean it's Tim's...need I say more lol
Slowest Tim's in town. Waited 15 mins in drive-through for 2 coffees. (Entered the drive-through at 1:45 and exited at 2:03)18 mins to be exact. I could understand the wait if I had been sitting in a restaurant waiting for a server but waiting in drive-through for 15 mins is ridiculous. What ever happened to the timer system? ???? Coffee is normally pretty good but not worth the wait.
Honestly the worst. Drive through unattended for at least 10 minutes. Staff inside on her phone while customers waiting. Will never go back . If I could give a lower rating than 1 star, I would.
(Translated) Closes too early, lack of staff. Thank you Mr Trudeau for buying the young people???? (Original) Ferme trop tot , manque de staff . Merci Mr Trudeau d avoir acheté les jeunes????
????
Good coffee
To much in a rush.cant understand what they say through the speaker . usually out of 10 they mess up 9.8
Joke
If it would be possible I will give six stars out of five to this Tim Horton, because of its awesome staff members and the service provided by them, they always have a happy smile on their faces just to make other feel good and enjoy. I just appreciate that staff because they always please their customers by giving fresh coffee, tea and always ask for deals that are provided by Tim Horton Follow at instagram @ timmies_parrysound
Great staff, fairly busy but there's usually somewhere to sit.
Love me timmies
A clean place to go to and grab a cup of coffee. Although it is open all day long, drinks is the main focus after 12 am at this location. Accessibility options include side walk, doors and washrooms. Mainly filled with Brock students, friendly atmosphere, clean place but nothing special to report.
20 min wait for soup and sandwich and got the wrong soup.
Newly renovated, fast friendly service.
Some staff are nice others are rude. But other then that it’s a good place for a coffee
Meal type
The worst Tim's I've ever been encountered. No products. Never open even when they state they are open. Worst service, extremely hard to understand. and are very rude. I was a die hard Timmies fan, I went at least once a day, but because of Trail Tim Hortons I have not been to a Tim Hortons in over a year. Congratulations on being successful at desecrating a great business.
I share this place for everyone
Take out
Love this place
Always fast
Great place to get a nice cat
It's usually faster to order in the store, then dealing with the drive-thru.
Fast, courteous. Latte was hot.
They have to get their donut selection up.
Fast service every morning
(Translated) It is a beautiful place that many people aiment???? (Original) …
A cozy place
Good cold brew
Take out
Caffeine lives here
Its tim hortons.
Great service. Aways fast with the orders.
Take out
Staff are amazing! Fast and efficient but I swear every time I go here they close at a different time! Update your hours, google says it's a 24 hour Tims and I've gone at 7:15pm and they are closed.
Left my purse on the back of the chair. Drove back to Timmy's and some gentlemen were looking after it. Great staff
Night staff was so friendly and cooperative.
Mostly good other than they don't know how to leave the tea bag inside with the steeped tea. Charged us for the bag for leaving it inside.
Has great food and service is wholesomely polite could speed up wait times though
Excellent staff. Fast service in drive through. Store front and baked goods are sometimes barren.
I ordered a dark roast dd the coffee watery as ever and they said it will just come out of same pot so what do u want to do so I had to just have dirty water from there the one on bowen road Nanaimo across from a&w
Meal type
Nice and clean, very nice staff. Liked the iceberg doughnut.
I like the egg McMuffin
Very quick service during morning rush, rarely have to wait for my breakfast sandwich to arrive after paying. The staff seems to be on point and efficient.
Poor customer service
I can't say the service is great and I can't say it is bad. Would be nice to see someone smile to the customers
Haven't run into a bad timmies yet I P.G.
They are under staffed and stressed out. My daughter applied but they were quick to get her out the door and when she called to ask if they had looked over her application and resume they said they didn't have time and just about hung up in her ear. My daughter went into McDonald's to apply and the manager said they were over staffed but he would see what he could do about hiring her on. Come on Tim hortons, there is no reason your shop should be understaffed when there are many people looking for work. Turning people away is sending them to other establishment. You need to train your management in hiring etiquette and maybe your workers won't be so stressed out about being understaffed.
The staff know well their stations and as a result are quick. They also get to know the regulars and know what exactly what they would order. Where else can you get such service but in a small town like sturgeon falls
I love my tim horton's and the staff is great every time they alway's have my coffee ready before I make it threw the door!
they didn't have any iced coffee which was very disappointing for a raved about coffee shop. they also forgot to give me a spoon with my child order which also made me very disappointed because I then had to wait till I got home to partake in my now said semi- cold chili
(Translated) Poor due to lack of staff (Original) Pauvre a cause du manque de personnel
Great
Favorite and the only time Hortons open in Nanaimo all night
Great service and a convenient location.
Good service
Open late and no doughnuts
Tons of power outlets. Super fast high speed internet 100/100 up and down. Great work environment. Will be winning my business over and over. Clean washrooms too. Every restaurant should take notice and duplicate to keep business.
(Translated) This is a Tim at a gas station. Employees do not take orders inside !!!! Pedestrians must walk in the drive-thru line! Anything! (Original) Ceci est un Tim dans une station dessence. Les employés ne prenne pas les commandes à linterieur!!!! Les pietons doivent marché dans la file de service au Volant! N'importe quoi!
Very polite staff. Layout is a bit confusing but otherwise there was no issues.
Breakfast
Getting too expensive for what you get
Was there last night , management was extremely rude and the way she was talking to her staff was disgusting . Going to be taking my business elsewhere from now on .
cold coffee
We stopped on our way to Sudbury. The coffee was fresh and food was good but the service inside was really slow it took over 10 minutes to get my dad's order.
Just had the best experience ever at a Tim Horton's. Driving with a car full of kids, stopped for a washroom break and snacks. They were out of donuts the kids wanted but the young woman behind the counter was kind enough to take the to make the fresh ones. Just wanted to say thank you so much again and you made the next 2 hours of my drive a little easier. Wanted to make sure your good deed didn't go unnoticed. You put a smile on the kids face as they were wondering what was taking me so long inside. ????????????
Walk in or drive... just happy the Maple Chills are back!!
Bathrooms are dirty
It's coffee
Food is decent for what it is.
tim wasn't there
Staff is very rood next time I will not come here
Fast
(Translated) The day before yesterday lost my special buy 15.98 pay15.98 app mentions 15.00 3.00 discount today all been successful 2x Tim morning for 5.00 (Original) Avant hier perdu mon special acheter 15.98 payer15.98 app mentionne 15.00 3.00 de rabais aujourd'hui tous à bien été 2x Tim matin pour 5.00
Sweet
Friendly and fast service, awesome morning team.
Drive through
Charged me 4$ for a fog
Located conveniently at Exit 19 on Hwy 103. Clean location with quick service.
The best coffee
Asked for three sour cream glazed and they confirmed it, opened the box and found 1 sour cream glazed and 2 random donuts, the employees are idiots
Great place and great staff
Great coffee and sandwiches for everyone. A quick bite and keep moving on. Go there. Recommended by all.
(Translated) Cool place .................... probably???? ?? (Original) Классное место....................наверное??????
Had great service !
A typical Tim Hortons
Love my coffee
I love Tim Hortons, but they were totally unprepared for the event that was going on in town and had run out of stuff
Timmy's
50% chance of getting the sugar you ordered added to your beverage I have started carrying cream, sugar and stir sticks in my car due to this. When I order Americanos I get a regular double double most of the time. The best Tim Hortons I have been to is Oyster Bay for sure.
Go to the drive through if you want quick service and your order completely wrong go inside if you want your order right but to wait over an hour for literally anything.
Great food affordable prices
Meal type
If you don't give them a five stars rating, you're not Canadian enough!! They used to have better coffee though..
Just wow worst customer service ever absolutely disgusted by the way I was treated STAY AWAY FROM HERE AT ALL COSTS would love for a manager to contact me
Wonderfully donuts
Coffee
Really good Tims, nice staff, consistent.
Nice place if you are visiting Swan River or driving through to other communities.
It's a good laugh... Bridge to nowhere. Area not maintained. Very dirty when we visited.
Just dropped by for a coffee while finishing Christmas shopping.
It's really good and nice service
Fresh donuts. Yum
Best coffee
Nice and new renovation. Clean and comfortable.
Food is always good here
Love it
Good !
The hash browns sucked. Coffee was luke warm. Breakfast sandwich was great.
The new steak pannini is great. Just make sure you remind the person to cut it in half like it is supposed to at Yonge/Finch subway location.
My coffee house
Fast service, mostly chipper people they love to joke around and have fun at work and that's amazing
Typical Tims. Nice fireplace for atmosphere and great for late night studying. Overnight manager can be rude on occasion.
Tim Hortons is Tim Hortons, what do you want me to say?
My wife and I came up here from Detroit Michigan last month and it really opened our eyes to what Tim's really is! Great coffee and warm donuts! We have sub par coffee and garbage donuts in the states
Great staff.
great!!!!
Great place for warm up after sled ride from Timmins. Quick in and out and close to gas.
Could be better prepared and have common items fully stocked i.e sandwich making materials.
My IceCapp was Great ????
Always a friendly atmosphere which ever one I travel to my choice of coffee stop preferred to Starbucks. My favorite.
Quality of coffee is not great McDonald’s coffee is better and less in price
Predictable affordable casual
Couldn't get server to understand my order. Was very frustrating
Good but their is too many people up here
Love this place
Had the best breakfast ever. Tried two times and it was amazing.
Breakfast
Great service coffee always made perfect thank you
Last time I went there, if passports are needed I don't need your stuff
Spicy sandwiches
Awesome!
deliousReal
Quick and friendly, happy staff. I generally like Northern Tims.
Average....its Timmies what can ya say
Great place to work on school work and just to have a coffee
Happy to support camp day. Good quick friendly service????
Fresh coffee!!
Favorite coffee, always friendly staff.
Mostly drive thru customers. If you have a passenger, use the passenger drive thru lane to by pass the traffic.
drive thru service getting better - not as slow :)
Good fast food. Reminds me of mcdonalds
Great!!! So much better than Starbucks
Breakfast
I've started going to school here and I've been going to this location pretty often. I've been pleasantly surprised that the workers have been able to keep calm under a lot of pressure. I've seen some trashy customers recently and I think the workers handle them well.
I went to get coffee, and I understand that they are only drive thru at this moment. But what about people who want to take away the coffee?? They told me that they can't serve me because I don't have a car. Really? You guys want me to go buy a car first to get a coffee? Should I go buy a 30000 Dollar car to get a 2 Dollar coffee now?? This was the worst experience ever. I never expected that from any Tim Hortons. On the other hand, the Tim Hortons in Sydney serve to everyone who just walk by for a coffee and don't ask them to buy a car.
The bathrooms were tiny and dirty, the toilet in the women's bathroom wasn't flushing either, joy.
restaurant avengar
If you want a coffee, muffin,donuts it's alright but the sandwiches at the drive trought are disappointing
packed with people and gets your simple order incorrect has a nice lay out , but parking is terrible everyone over park's and Leaves no space to park.
Always friendly, right to order, great staff
Very pleasant good service
They need to have some type of real lemon for those like me : non lactose tea lovers ! ????????????????????
Great friendly services & people .
It is no different than any other Tim Hortons. Good food and hot drinks
Good coffee and muffins, donuts, soups and sandwiches.
Great service
Quick and accurate. Had chocolate eclairs when I was there. Always a treat! Washroom is available for customers.
Service is a bit slow and they don't always have popular items available.
The farmers wrap with extra herb and garlic cream cheese is damn good. Everyone must give it a try The old classic french vanilla is all time favorite The staff is friendly
Hoping that Tim's will start offering Keto food options.. (Real food)
Great...I was treated like a member of an extended family.
Quick, good, clean service.
(Translated) They gave me 3 timbits but I asked for 3 donuts !!! (Original) Ils m'ont donné 3 timbits mais j'avais demandé 3 donuts!!!
Great service and very clean but went there at 2am and they had absolutely nothing but coffee for sale . That was a waste of my time
New products are great .
I do like my coffee so I go to Timmy's because it's a little stronger the other places.
Good service but can be slow at times
Very slow service, took ten minutes to get one coffee
Casual Tim's with drive thru.
Deleted my order off screen didn't make the food the way I wanted and lettuce was discolored. Not very happy usually my order is on point.
Slow drive through. Out of doughnuts Tim bits and bagels often. Ordered 50 Tim bits and they told me they only had three varieties and they acted like I was lucky to even get fifty. This was mid afternoon. No excuse for running out of common items. Went back recently and made the mistake of ordering another box of 50 timbits (for my girlfriend's CO workers). The guy taking my drive through order thought I asked for six. I repeated fifty. He says OK then I see six timbits come up on the screen but it was too late. I told them about the mistake at the window and I hear him bickering about it with his CO workers and insisting that that in no way was it his mistake. I get the box of fifty and my girlfriend and I play guess how many varieties they put in there remembering what happened the last time. We open it and it's mostly the least desired kinds. About three types. I wonder when the other varieties come in? Maybe each comes in on a separate truck at different times? Lol. This was seven thirty am. Bad management, crappy rude service.
Usually pretty good but service was slow today.
Their t is good. ????
Nice friendly staff and a great social place for the community
Friendly, efficient staff.
Nice place, good crowd and relaxing environment. However not a lot of selection for late night munchies attack.
No good service
Service is good in general, and sometimes a little slow
Consistently great service
It's just itself
Other
Out of stock, no biscuit, no coffee! -5
Great new ice cappuccino, over and above staff assistance
Nice Tim Horton, I liked the coffee :p
Always fresh ????
What can I say - - it's Timmy's!!! Love it!
Good and loved it
Very slow service not fit to be open
The staff is a total disaster, some of them are impolite. The drinks are almost always empty. Very bad.
The apple pie donuts are the best
I asked for caramel latte. I worked there before and it wasnt this bad. Even your hands are not lying that you made a dark roast instead of a latte. And no, making caramel latte is not complicated. Adding caramel to a regular latte. ????
Great coffee
Now, I didn’t catch her name but on Jan 16, 2020 I went into this Tim Hortons for a morning coffee and bagel, the girl who greeted me at the counter was warm and inviting, complimented me on something we had mutual interest in, there is some shame on me because she caught my name and I didn’t catch hers even with her name tag on her shirt. She made light talk while prepping my order, got a laugh out of me, and generally set the pace for a good morning. These are the people you need on the counter, and that’s the attitude that can go far making a guests day. The coffee was great as was the bagel. I left in a better mood then I came. And in that industry you can’t ask for more. Excellent job Tim Hortons and I hope the girl who was working the counter at 9:00 am gets a well deserved recognition for her pleasantness :)
Very friendly service
Horrible parking and drive thru. If you enter there's a good chance you or your vehicle will be leaving damaged.
Good friendly service.
Always good
Same great Tim Hortons service
Great tea
Good service.
Salted Caramel Cold brew was 80% cream, couldn’t taste the coffee or salt.
Warm and delicious food
Best Tim Hortons in Western Canada! First one in hundreds that actually toasted my English Muffin!
no sandwiches available at drive through
Good coffee
Good food but inattentive service and slipped the soup all over the bowl and served it that way. They do not run their till in an efficient way causing long waits. The cashier not only takes orders but then has to make up some of the order themselves which causes wait times. It should be one person on the cash taking orders and one person with them making up part of the order. This is the way most Tim Hortons work. Efficiently.
Got my order wrong and were snippy when I tried to return a coffee for tea.
Slow service
Other
My kids love there coffee
A lot of wait.
Coffee was great
The store usually seems to be dirty, along with the washrooms. They've messed up orders a couple of times. But the worst thing is they haven't had any smile cookies on two seperate occasions
Not the best coffee in town and hopefully you don't mind if your order is incorrect.
People here are really friendly and the food is amazing
Getting coffee at drive through
Love going there
Just another regular Tim Hortons been to one been to all
Aways got time for tim Hortons .great staff
My favourite place in the World.. Always makes my grilled cheese bagel with egg a sausage. Fast and really friendly. Staff. Love my French Vanilla ????????????????????????????????one of the Best Tim Hortons EVER SAME On the South end of Nanaimo ????????????????
(Translated) Bruno Photography (Original) Bruno Photographie
That place is a joke. Are the servers not trained at all or what? Got a BLT sandwich and a coffee the was drowned in mayo and the coffee was so burnt it wasn’t drinkable. If you can’t have servers that can do their jobs effectively then maybe there shouldn’t be a tims here. Not impressed
(Translated) I love Tim HURTON I love the frozen caputchino .. (Original) J'adore Tim HURTON J'adore les caputchino glacée..
It wAs good
The staff are always friendly with a smile! Thank you!
Lisa should get a raise! Prob best timmies staff member I’ve ever encountered. Amazing bagels too
If you’re in a rush (and by that I mean don’t have half an hour), avoid this location at all costs. I’m not kidding. The wait was so bad on Thursday that I clocked the location at an average of FOUR MINUTES per order ahead of me. As someone who spent over 10 years in fast-paced retail and food service environments, that would be considered appalling by any manager I ever worked for. I’ve always had a poor experience at this drive-thru, from the abysmal wait time to order right through to the rude and impatient employees at the window. About the only thing they’re consistent with, really — they’re always out of what anyone would consider staple Tim Hortons baked goods, with only ever a couple of types of donuts or Timbits available. I go here just often enough to remind myself why I don’t go more often.
Self serve Tim Hortons. They have the coffee and donuts! The staff here is always friendly.
Fabulous! Love the white hot chocolate with a raspberry shot
Luv there coffee and donots
Ok coffee
Always friendly service. Memorable staff, and a great cup of coffee. The only tim's in town that makes my coffee the way I like it.
Great staff
surprised to see tim hortons here
Waited 15 minutes to be acknowledged let alone have my order to be taken despite being the only person in line even when there were 6 people working behind the counter. Received my order for two steeped teas and both were burnt and bitter to the point it wasn't drinkable.
Very bad service
Super great staff
Good Tim's, just used the drive though but everything was fine. Will be back.
They was all nice
Fast driving through orders.
My go to drive thru for coffee and breakfast ????
New renos are well done always friendly staff
Great coffee
Not a fan of Tim's generally but found it to be a last resort one late night. Don't know if the menu was broken or what but no sandwiches were listed so I asked the cashier what they have and the response? "All of them." Plus rolled eyes. Confused, I asked what she meant and got a snarky list of their sandwiches, like I should know better. Look, not all of us go there every day and have memorized the entire menu. Especially in a town with so many summer tourists. So, please, save the attitude towards us Tim's-naive folk and just list the sandwiches on a menu somewhere so I don't irritate the cashier by asking her any questions at all. And, in the end, the sandwich wasn't even good.
A little slow when it is a little bit busy, could be a little more positive when taking orders, Yea! more positive and uplifting.
I gave 5 stars for the morning/day shift ladies who are excellent at their job! They remember your order and are so friendly and kind. They do everything in their power to make you smile.
Every morning wake up to this place awesome
The service is not as good as it once was
Excellent service and food
Meal type
The coffee wow
Very slow plus got order wrong
Coffe is alwsys good
Nice and safe. Love it
The service was great and I was greeted with a smile and the person who took my order was very friendly and helpful and made a great cup of coffee ???? I was very pleased
Took really long service
New salted caramel ice cap was to die for but wish there wasn't quite as much whipped cream on top
Typical Tim hortons. Good environment most of the time.
Good coffee, steeped tea and baked goods.
Who doesn't love timmies:)
Good food and drinks. Nice and close to the 400 so it's a easy stop along your travel route
Never have things stocked, slow, no doughnuts in the morning
Great Timmy's as usual
Fast and clean
This Tim Horton at the south end gets very busy during the Sumer and also has a high flow of traffic.
Service is bad as usual. Congested space inside.
Best public Service ever!
Great good
Other
Nice safety control for covid. Good service.
Always a great service with smiles all around. Go check them out
your typical Tim's - great food, kind workers
Time rock .
They close at 9
Usually very busy - typical TH
Good service
Great friendly staff !! Very quick service ????????
Very good location
Mmmm
Always friendly
There were only two people working at the time I visited and they were very sufficient and very polite and friendly! These two young men deserve a raise! ????
Friendly staff and great coffee and donuts
TONY! TONY! TONY! WOW HE'S SO FAST AND EFFICIENT. GIVE THIS SUPERHERO A HUGE RAISE!!!
Quick service, accurate & a little crowded.
This location is busy during the evening. Great place for meeting friends.
Nice place to refreshments lol
Coffeesgreat ....staff awesome
It was the best, but the line ups suck, the there's always 1/3 people working
I was very impressed with my experience today at the Tim Hortons I'm bowan road Jackson the new employee did an amazing job with my order very friendly guy and a compassionate hard worker
Went in the drive thru. Didn't wait to long to get our drink, from the intercom to the drive thru window. Will stop there again
AWESOME COFFEE!!!! And great food as well. Breakfast wraps are really good!
(Translated) Best coffee :) (Original) Best café :)
Had the chili which is always good but sure wish it was a bit thicker. Sometimes feels like I am eating soup. The taste is great though
I'm I'm Canadian so eh(IT THE BEST EVERRRR)
Coffee was decent...
See how they get their tips don't give proper change back(drive thru)
Clean, friendly and super fast
(Translated) Good service, cordial and polite. (Original) Bon service ,, cordiale et polie.
Great coffee.
(Translated) All the same good coffee (Original) Tout pareil du bon café
Higher prices NO customer service and a manger with an attitude that likes to yell at customers. Classy I would rather drive to Terrace than spend a penny here.
Long waits rude staff. And they dont replace the order they mess up
Terrible servise
If you're looking for the worst Tim Horton's in Canada look no further. Or maybe the staff was having an off morning, your guess.
Service they seem pretty lost. THEY advertise soups but never have any???? Cleanliness not to good looking either . Long waits at cashes to order. Needs major restructuring for sure.
The staff here doesn’t have the knowledge how to deal with their customers. The way of their speaking is not very good.
Good coffee, good staff. Very good safety procedures. for covid.
As a Tim's should be. No surprises.
Service was terrible, my partner got coffee spilt on her because they were in such a rush and couldn't put the lid on the coffee properly, and I was given the worst latte I've ever had from a Tim hortons come from this location, I'd tell anyone that reads this to take the extra time and go across town so you don't need to have such a terrible experience like I did
I went to drive threw asked for a dark roast 2 sugar half cream that is not what I got I got regular roast and it was realy creamy it happend twice I even said make sure its dark roast but it wasn't. I will say the 3erd time I went in the person on till a young man with short dirty blonde hair I don't no his name but he did a great job and showed great customer service also the girl with died red hair doing food prep did not even have a hair net on
Best customer service experience of any Tim hortons store i have ever been to. ????
Good service
The only Tim Hortons worth going to in town
Although very slow in drive thru they are very friendly! Keep up the good work
Delivery took 22 days from Nunavut to Ontario but the food was still hot. 8/10 would order take out again
Fast friendly service
It's a self service
Great people
(Translated) Very patient drive-thru and excellent service. (Original) Service à l'auto très patient et excellent service.
Dine in
Its Tim Hortons.... 'nuff said
It was good
Lots of space to park my big truck. This is an express store so it doesn't offer hot food. Washrooms available. Wheelchair accessible and Wheelchair parking for those that need it.
(Translated) The worst but THE WORST tim I've seen in my whole life so laaa 0. (Original) Le pire mais LE PIREEE tim que j'ai vu de toute ma vie alors laaa 0.
Great turkey bacon club sandwich combo
Beware the drive thru. It has long lines. Inside is usually quiet.
I'm rarely impressed by this particular Tim Hortons service. I guess because they're the only 1 in Kapuskasing they know people have no option. I wish they would be more customer friendly
My favourite place.
Menu is tired, no jelly filled donuts.
It was good
staff is fantastic. Drive thru is super friendly and awesome. It's just the owner that's a drag. I've seen them mock other people in line. Just not a cool person
Best coffee in town
I love it here because they are friendly. The service is fast and the coffees are always made the way I like them.
The staff were fast, the price of 4 new tires were perfect in my range. ( They found some I wanted for my price. ) and they were at there store the next day. Also the lady at the counter was super nice. Good spot to get tires changed! They also recommended a great place to get other work done.
Even though 50' from a Sobeys (supermarket), had no lettuce (for sandwiches or salads)—otherwise mediocre, men’s bathroom dirty.
Great service and food
Good tims
It is what it is
The donuts were fine but the staff seemed confused? It took a long time to serve me and put the donuts in the box. there weren't a lot of donuts...It's a good thign I had a lot of time to spare
Love tims
(Translated) I went to Tim Hortons in Havre-st-pierre from 10 to 13 and found that the toilets were very dirty especially in times of pandemic, you should be more careful thank you, I hope the counter is better (Original) Je suis allée chez Tim hortons à Havre-st-pierre du 10 au 13 et j ai trouvé que c était très sale les toilettes en particulier en temps de pandémie, vous devriez faire plus attention merci, j espère que le comptoir est mieux
Was ignored for about ten minutes Five three busy.
Love donuts...and earl tea..best
The worst drive thru iv ever seen. Visitors are not curtious at this drive thru due to poor set up for entering. Something needs to be done about how vehicles enter drive thru line. Its a disaster waiting to happen
(Translated) The person preparing the orders had the mask pulled down to his chin ... that's twice for this Tim Hortons. (Original) La personne qui préparait les commandes avait le masque descendu au menton...cela fait deux fois à ce Tim hortons.
Not.a big fan of the coffee but the frozen lemonade rocks!
Thank you for staying open during this crisis and also for making me need to pee every 10 minutes
(Translated) Welcome (Original) Ttes bien accueillie
currently the best in Nanaimo, toaster works (unlike every other Tims)
Typical good experience
Arrived in Drive-thru at 3pm on a Wednesday: 1 - Did not have product in stock. Can't leave drive-thru, so made an alternative order. 2 - Wait time of 11 minutes in drive-thru. 3 - Was given wrong order. 4- The incorrect order was cold. Straight to trash. Summary: Typical Tim Hortons experience. If you don't have a free gift card go anywhere else.
Good food
The organization at this place sucks They only have 1 register open there was at least 15 people in line But yet they had 10 employees walking around back and forth doing who knows what My hashbrown inside my farmers wrap was way over cooked and soaked with grease
The one time I've visited this location, we purchased one (1) longjohn donut with our coffee's, and were subsequently given a box containing 6 longjohns total. This review may be biased because FREE DONUTS. Oh, also, their bathrooms were fairly clean too.
Coffee etc
Meal type
My tea with 2 milk turned out to be a double double (wrong lid) The donut sticks were stale and this was after a 15 minute wait in the drive thru. Not a good day.
Service has plummeted especially lately, most of the workers seem incompetent when it comes to customer service and teamwork. They express rudeness when taking orders and serving them, plus the wait times for orders are comically long. Management needs to sort this out, stat.
Tim has a server named carol who also delivers mail in kirkland lake she works west end very rude she thinks she is better than everyone she also has amouth
bad service
Coffee is always good
Great very polite
Great Service
(Translated) Common (Original) Commun
The ice coffee Are really good if you can get the right people to make it
Ask for a large ice coffee,gave me a different order,then charged me twice
Fast and efficient
Great service, this location is very well run unlike their Castlegar location, which I wouldn't even give it one star. Donuts are yummy & very good coffee....keep up the great work Trail Timmys ????????????
(Translated) had a coffee I arrive at work not good I go back they give me another one again the same thing really tastes not good. not recommend to anyone. we work side by side but for me it's over. (Original) pris un café jarrive au travail pas bon je retourne ils me donnent un autre encore la meme chose goute vraiment pas bon. recommande pas a personne. on travaille a coté mais pour moi cest fini.
Generally find the staff very friendly, there is an odd one that you can diffenatly see they are not enjoying their day. The counter is usually slower than the drive thru but generally there is only one person on counter.
Great coffee
Mixup at the till, not sure why the till makes it's own decisions, when the operator punches in what we ask for, is the reason we were given. Name calling by the Tim Hortons staff is not Customer service. Too bad we had that kind of service. We live near 3 Tim Hortons and have never had that experience before. We should have received our receipt, but that wasn't offered to us either, neither was the combo drink, my separate drink was considered to be the combo drink. Weird. Also if a customer orders a sandwich with no mayo, when it is made, please don't give them the one with mayo. We dare not mention that, as to the way we were treated over the missing drink.
Great. But 5 people on drive thru and only one on dining room? During COVID? not a smart strategy
Service
Great food and services
Small bathrooms but great service
Good service and coffee
(Translated) Dirty table. Struggling to understand us (Original) Table sale. Du mal à nous comprendre
It was nice to see Tim Hortons after a while. The washroom is in the gas station. They were busy when we arrived, but the experience and availability of baked items was good.
Friendly staff and quick service. Drive thru is quick, though it has 2 lanes and only ever has 1 open. Debit/cash/credit. Inside there are some tables and it’s attached to the Petro gas station. This is where the washrooms are. Reliably good product.
Small store mainly meant for drive thru traffic. There is a front entrance with standing room for about 5 people comfortably if you happen to drop in while walking. Fast service and friendly staff. Quality of what you'd expect at any other decent Tims.
Service was good and quick breakfast sandwich was good
The employees are cool. Donuts and coffee are fresh. Good place to warm up.
They are always out of items or items that are on menu have been discontinued.
Great turkey bacon club, fresh coffee and friendly staff
Drive thru screwed up my order. Had to go back into store. No apologies from girl who filled the order.
The place is filthy. I have been in 2 days in a row and the same dirt and mud is on the floor. The staff is rude. Not one thank-you. They basically throw your order at you. By far the worst Tim Hortons I have ever been in.
I rate this a 5 cause my coffee was free!! ????????
Great muffins
Don’t fill ice caps to the proper place as usual for every Tim hortons
(Translated) Cowardly screeches laughing in your face. No coffee I wanted nothing to clean even the toilet is disgusting (Original) Des crisses de laches qui te rient en pleine face. Pas de café que je voulais rien de nettoyer même les toilettes sont dégeulasse
Super friendly staff..lots of menu choices..
They take care of drivethrough and neglect the walk in customer
The drive-thru and parking for this area is a little awkward and for a fast food place I find it's not worth the trouble. Besides, I'm one of the few who really doesn't like Tim Hortons food or coffee. Rather find a local coffee shop but I seem to be in the minority. T.H. is very popular.
Typical of the Tim's in my area. Great breakfast and lunch sandwiches. Good service and of course excellent coffee; especially the dark roast.
Love my timmy's. Friendly staff.
Worst tim hortons ever.. no one in line inside three people working counter. Could not get attention. Too busy with drive through. Guess they did not like my vetrens hat. Really poor servoce
Amazing service
Hey, it Timmies! What could go wrong?
(Translated) Few public toilets. (Original) Poucos banheiros públicos.
Agree
FINALLY, a few items at the cash for all the vegans and those with gluten, dairy, and egg, issues. All processed and pre packaged, but at least it's something.
Good coffee.Fast service.
Very busy to the point they cause a traffic jam on the daily with their mismatched drivethru setup, always mess up order (don’t put enough cream/milk in drinks), never have any stock. Incredibly rude and not friendly at all - herding people like cattle without humanity and very intolerable refusing to admit mistakes in orders EVERY TIME I go there. No thanks!
My first time at a Tim Horton's. Great experience. Big selection, helpful staff, clean facility, good prices. What more can you want!
Their steeped tea is now strong
Want the coffee you know and love? Well feel free to stop in. Just don't forget to pack a lunch so you have something to eat while you wait in the drive in line for 28 mins.
What a joke of a Place! Rude service and wrong food in my order.
Prices keep climbing and the quality is pretty much the same. What can you say?
Always go there for coffee but today I got cut in line and asked the lady to go behind me and wait her turn. The staff made me wait after taking my order, finished her order, which she was not before me and then finished mine. The costumer service was horrible and I'm not happy. I was late for work because your staff. Really need to work on costumer service!
Easy to get to with snowmobiles
Good service
Some of the worst customer service I've ever seen. They are closed at random times with no notice as to why. Take a crazy long time to address you but at speaker and in store. Their staff are absolutely the rudest with no mannerisms. The never have food available- even simple doughnuts are impossible to get - especially during busy mornings when most people are on their way to work ( and this is next to a busy LNG job site.)
Mostly nice service.
It's Tim Hortons. If you've been to one, you've been to them all. They frequently get your order wrong.
The staff are enthusiastic and we'll motivated Fast service.
Standard timmies, staff mostly older hence slow service
Always great food, coffee always seem to taste different when I order 1 as if they forget to put a shot of cream/milk/sugar at times, but apart from that I enjoy the service, all regular customers they know exactly the way they order their coffee so it makes it a breeze when super busy plus they always take time to greet everyone with “hello how are you today” and end with “thank you, enjoy and have a nice day” while smiling and making eye contacts. You can really tell they enjoy working there and being there for the customers. Overall great place to be served by proud, caring and loving employees
Poor service and incompetent staff. Over charged my bill won't reimburse for the overage. Their "Free" latte coupons are not free, I was still charged for the latte...which tasted gross and had no flavour. Emailed head office as i was told to do by the employees on December 7th and still have not heard from the owner or manager!
Good service
Friendly workers
Hard not to like a Tim Horton's! Take a look at the drive thru before you enter though, because this one can be hit or miss for speed and once you're in, there's no turning back...
Amazing coffee great prices
Great
(Translated) The staff is very nice but they have difficulties sometimes. Like you tell them that you want to choose yourself dozens of donuts and they have already filled a box with donuts that leave less easily .. or you tell them clearly that you want 4 special but it's forgotten during the order then you you realize that once arrived home, 45 min later. The choice is very limited too, no timbits stuffed here :( too early in the morning, not available, around noon, there is more, the evening, too late.Yeah, must be lucky to have a choice! it's really loud around 3pm. (Original) Le personnel est très gentil mais ils ont des difficultés parfois. Genre tu leur dit que tu veux choisir toi même ta douzaine de donuts et ils ont déjà remplis une boîte avec les donuts qui partent moins facilement.. ou tu leur dis clairement que tu veux 4 spéciaux mais c'est oublié pendant la commande alors tu t'en rend compte qu'une fois arrivé a la maison, 45 min plus tard. Le choix est très limité aussi, pas de timbits fourrés ici :( trop tôt le matin, pas dispo, vers midi, y en n'a plus, le soir, trop tard. Ouai, faut être chanceux pour avoir du choix ! En plus c'est vraiment très bruyant autour de 3pm.
Good Timbits and coffee and ice caps
Good
(Translated) The donuts are delicious. The staff are quite helpful. On the other hand, the overall cleanliness leaves something to be desired ... It's very unpleasant to have your elbows sticking to the table while enjoying a coffee ... (Original) Les beignets sont gouteux à souhait. Le personnel est assez serviable. Par contre, la propreté globale laisse à désirer... C'est très désagréable d'avoir les coudes qui collent à la table en dégustant un café...
Was very slow. Didn't have what we ordered. Gave us forks to eat waterdowned chili and no knife to butter biscuit.
Had a great deal on lunch for two with coffe... was yummy! Ordered on line, paid on line, no wait! Try it!
This is the worse place I’ve eaten ! The owner , I guess Brandon ? He seems neglecting and not serious about his business. Staff is rude ! Real rude! If they have to repeat themselves then they won’t be sweet to u! Food is stale most of the time and out of freaking everything that u feel like eating ! Horrible place to eat ! Dirty and flies all over ! Instead go to Mcd ! People are sweet over there and better food with better service and price
Love it
Excellent service and always friendly.
Only there for coffee and cookies. Drive thru services are good and fast
Always out of stock. Just now opened my vanille française and almost 1/4 of cup is missing. And please watch for how much change you are getting back. Best Tim Horton in this area is at Jarry.
Friendly staff
(Translated) Very good coffee fast service but very far from being a romantic place to meet people socially is very hard because they have their way of life and the manager very slobbery in 1 of 2 Tim Horton in Matane! (Original) Très bon café au service rapide mais très loin d'être une place romantique pour rencontrer des gens socialement c'est très dure car ils ont leur façon de vivre et le gérant très baveux dans 1 des 2 Tim Horton à Matane!!!
Service
At night when there younge kids and no older person there to supervise the servive is poor
Good if you need something quick.
(Translated) Slos on Sunday (Original) Slos le dimanche
Ordered an iced coffee around 2pm. It was not busy that day for dine in and drivethru. My friend and I ordered a large iced coffee light ice. My drink was the one on the right (underfilled and the liquid is not even on the top line of the cup). I asked the lady who prepared my drink if she can add a little bit more because my friend’s drink looks filled. She answered me back with “that’s because I made her drink wrong”. She took my drink with and walked away with an attitude. She added more coffee and handed it to me, I thanked her and she just walked away. I never put an attitude on her but she was really rude.
Good service at the drive true
Take out
Rude Lady
I never felt so out of place ordering and receiving a coffee. The body language from the bimbo behind the till said it all. If your not a local....roll right on by lol...or be prepared for the rath of coffee queen!
Very efficient and friendly team. Never have I had any bad experiences at this location. Well trained staff, whether new on the floor or senior staff. Great teamwork and collaborative efforts are evident here. You know when employees enjoy their time at work and want to be there.
Everyone loves it grate coffee
Everytime I go there I feel like it's a big inconvenience for the staff, on the speaker in drive threw they are so rude and when you pull up to the window as well. I noticed this everytime I went there and not once have I gotten a friendly person so that is why I switched to drinking MacDonald's coffee because I refuse to go to Tim Hortons in Liverpool ever again.
Excellent service.
Fast drive through service despite the scary looking long line ups!! The staff are friendly and helpful when dinning in or just popping through the drive thru.
Love this location. Always friendly and fast.
I got exactly what I'd expect from a Tim Hortons. The place was clean and the staff where friendly. There were tons of staff working there and they flew through the line-up when I was there.
Don't come here unless you want to get harassed by the employees for driving a stick car
Best coffee
A great Timmies by Brock. A nice young man named Jordan made my day with his kind customer service!
Pretty quick drive thru service.
friendly staff and great service
(Translated) Superb my closes not sure late (Original) Superbe mes ferme pas assêr tard
Meal type
Good place for frozen iced lemonade
They are so nice and welcomeing. Love the staff and the service they are amazeing!!! There always wearing masks and cleaning their hands very safe and friendly!!! ????
The past couple of times that I have gone to Tim Hortons I have not received any roll up the rim plays. Used app on phone and still no spins. ????
They never have bread for sandwiches. Been there several times in both day and evening and was told they couldn't make sandwiches because they had no bread. Servers are quite nice though.
first off I'd like to say that the service was great the girl was training but she was very friendly and thorough about her job. I came to the restaurant at 1 a.m. looking for something to eat. My only complaint is that at a time you cannot order any hot food so there are no soups or hot sandwiches. I believe you should be able to order these menu items at any time considering you are a 24-hour store.
London fog....they can make them great
Too much on the menu where it used to be fast service it takes forever! To get a coffee
Cozy
I just tried going through the drive through tonight and I asked what kind of donuts they had. He didn't know so we had to ask him to look, then the speaker went quite and we assumed he was finding out what kind they had. Then after some time of silence he asked if we wanted a Boston cream. I said I'll just come inside. I waited for 5 minutes with not even 1 out of 5 employees looking at me, so I asked for a manager and they said that there wasn't one on shift. Not great service tonight:( Kitimat B.C
Very poor service and coffee made wrong like always. Not surprised I don't know why I continue to give them my service. Never new listening to someone give you there order could be so difficult. Take pride in your job and do it correctly or go work somewhere else.
Any Tim's is great
Fast service
It's a nice new store.
Clean and friendly! This is The Best Tim Horton's I've been to in three weeks of travel in Ontario. The place is really clean and the employees are friendly and efficient in processing your order. I highly recommend this Tim Horton's. Many of the others I've been to have been borderline dirty with marginal employees.
They have a huge parking space including disable parking. Have drive Through . If you think of coffee its Tim horton. Best coffee. Their ice cappe is best. They have donuts, cookies, soups, coffee, and some other foods too. They have free wifi. They offer reward card if you buy 7 meal and swipe your card then you will get a free donut or cupcake. Friendly staff.
Great service and friendly staff
Supper busy 1 casher wrapped drive though... More tills needed but love the products frendly servis.servis 4 star times who doesnt like 5 star but 1 cashier 3 stars.
Great service
Great place to start the work day, they are always so friendly and service is fast
Great place, fast drive thru service.
Busy but fast and efficient.
Everybody works hard
(Translated) Uncomplicated, convenient and friendly (Original) 복잡하지 않고 교통편하고 친절함
Go grab a coffee and find out why I give a 1 star. Brutal management, lacking quality care! Wish you guys would take notes from the other Tim Horton's in town. Talk to Tammy shes the best!!! Ever●
Good
We came in at 12:20 for coffee and a light lunch. VERY disappionted! The restaurant is filthy, every table was dirty, the floors filthy, the windows and sills dirty, needless to say l wasn't about to use the bathroom! We won't be back, A&W is cleaner.
Service is decent, but they don't look at you when giving a hot drink through drive thru, they don't give sleeves or stoppers either unless you ask.
Love my tea
Ok place
Very fast service, lovely staff!!
Great food
No line ups, quick service
(Translated) They always lie about the cappuccino ice cream thing for 2 days, hot chocolate the next day a chance he doesn't have mc Donald's (Original) Ils ment toujours guellle chose cappuccino glaces pendant 2 jours , chocolat chaud le lendemain une chance qu'il n'a pas de mc Donald's
Very packed and loud. Cashier was impatient
. I should not have to keep repeating my order to someone who does not speak english so the owner makes more profit.
Tim Hortons is standard chain. We stopped at this one and it was a little chaotic but we were served fairly promptly.
Always forget to add things like serviettes and straws, often give coffee when I ordered Hot Chocolate. Always check order before you leave the window.
Good
Service
The staff was quick and polite. The person taking the order was very good.
Pretty clean spot and even better staff
Cool
(Translated) Always fresh coffee (Original) Toujours du café frais
Im the large reg with ex shot, and sml reg with ex shot guy,lol. Been goin there 6 days a week now for months, never a bad order! This is the best Tims location ever. AWESOME STAFF, AWESOME SERVICE!!!!????????????????
NOPE! Dirty restaurant , rude owner with zero personal skills, always rushing and messing up orders.....
Hey rim hortons is awesomeme
Good all around
Staff very friendly and helpful
Love it
It's timmies gotta love it.
I work out of town and was really looking forward to a morning coffee for my commute,I didnt notice that both my coffees were burned and not stirred.disapointing,maybe McDonalds next time
(Translated) The staff have changed. efficiency almost 0 .speaks another language. poor service . (Original) Le personel a changé . efficacité presque 0 .parle une autre langue . mauvais service .
If you love chicken wraps .. don't order it from Tim's. Absolutely disgusting. I couldn't even get through half of mine. Every bite I took had big chunks of fat and what seemed to be a piece of tendon. ????????
Mouth full of coffee grounds gets you 1 star. Do better.
Breakfast
Coffee tastes great
I just wish they would be consistent with my order
Good food new chocolate chip ice cap is worth try
Other
I love there coffee
Fast and got order correct. Drive thru was lined up very far. Moved through line super quick.
Usually good service here.
Very slow and poor service. Was greeted by a rude server after waiting for 10 minutes with no one else in line. They still got my order wrong...
They really mess up the iced coffees / iced capps 50% of the time.
Consistent with other Timmies
It was a little crowded but very nice place
People seem to like the coffee here.
Long wait to get served inside. Customers left at counter to serve other people who walked in after.
Meal type
Stop trying to be Mcdonald's ... Make better coffee and dough-nuts.
Service was slow and short staffed as always.
It was 545pm and the inside store was closed.
No Covid protocols being enforced. Women crowding into the washroom. Not safe!!!
Very slow lately not sure why
Great service
Clean store, washrooms and great customer service
So good service, the lady took my order was cool. Cheap, but good food.
Great place to shop
A little slow on drive threw but good staff
Absolutely awful service. I'd rather drive a bit further and go to any other tim than this one. the employees are a joke, disrespectful and rude...
They always have done me right at this location. Quality is just right.
Great place fast service
Good
I get sick there
Tables uncleaned, large spills on floor which could be a safety hazard.
Love their new wraps so good, fast service and great service too !
Always polite and friendly.
Was a good experience
I would put 0 if I could, worst service ever
(Translated) Tim Horton in the rules of the art. (Original) Tim horton dans les règles de l'art.
Timmies is losing it's spark. The coffee has become horrible and their customer service is lacking
Freindly
Dine in
Fast and efficient. No drivethru tho so be ready to walk in. The store was clean and tidy.
What's not to like? Shame that they seem to have a staffing problem - one store is closing early due to lack of staff.
Great rest stop. Good food. Nice place to take a break on a trip
service is still friendly but all Tim Hortons have gotten too slow. tje mwnu is too large and the kitchen too small
Hot coffee great food
They always get my order wrong
Love their peppermint teas, bagels, boston cream donuts and the workers are really nice and has wifi there that I can use while I'm eating and drinkonh tea.
Service
I have been to the Trail Tim Hortons many times..every time it has been very dissapointing. Never clean..they always have very little product in the showcase..and staff are cold and stiff. The Castlegar Tlm Horttons is the total opposite so I am aware of good service. I would recomend no one go there until they can at least wash the floor....
I went with my friends to souris tims. Front counter attendant was so rude with 0 hospitality i will give her below zero if possible????????????.worst experience ever.never gonna visit this place again.
Mmmm
Good service
Took very long, seemed understaffed.
Hi,its Saturday morning 12 September 2021,Askin or Ashkin medium tall guy ,I wana appreciate his kind behavior.when I told him that I am vegetarian Askin not only changed his gloves but also washed his hands before and then changed gloves n very very gently served me.thankx Askin keep it up. ????
Great and friendly staff quick orders and clean
Friendly Staff, Fast service
Great place as always but could use some better/larger lunch full meals.
The new trainee asked me on my refillable mug if I am right or left handed. Great attention to detail. Great customer service.
I love Tim Hortons cuz sometimes I just feel like having a bowl of soup, which is yummy, and they're reasonably priced. Staff is excellent!!
I wish I could give 0 star to them. My friend went there from Manitoba and showed his Manitoba vaccination card and they didn’t accept. Like seriously is it customers fault if he’s from another province and he can only show you that province’s vaccination card? Their attitude towards customer was really rude. They don’t care about customer’s requests.
Slow service, food selection not great, out of alot of things!
It's your typical Tim Horton's.
Staff were very friendly and helpful. Was difficult to get a table with all the university students
I just bought a iced latte at your Sterling store the 1 making it didn't know how it us the grossest 1 I've ever had and for the price it should be a full cup just saying not impressed at all
Runs at its max performance for a Tim Hortons and therefore cannot be expected of anything more
Tim Hortons where do I start with the amazing owners incredible staff amazing service smile's and joking friendly atmosphere, if you have not been there do so for the amazing experience
Long line up and the only one therein the town
If you live in Canada, you don't need someone to tell you about Tim's. It's an institution; and one of the best. I stopped on a 3 hour drive in the snow for a hot chocolate and apple fritter. Doesn't get better than that.
Excellent
Excellent food, reasonable prices.
(Translated) Very courteous service (Original) Service e très courtois
Tim Horton express. Just the basics no hot food or sandwiches
The location I was at is very central and had fresh donuts, was a nice treat.
Always love a stop at Timmie's. This one actually knows their own menu
Take out
Luv it work there
Always missing our out of stock in something in my order
Everyone is super friendly here, and super fast in drivethru!
(Translated) I go to Tim Hortons (downtown) almost every morning and the problem is that I'm not the only one lucky that the service is fast because my gods those who live Matane know what I mean by that if we go to this place at 8am in the morning ... congratulations to the employees! (Original) Je vais au Tim hortons (centre ville) presque à tous les matins et le problème c'est que je ne suis pas la seule une chance que le service est rapide car mon dieux ceux qui vivent à matane savent ce que je veut dire par là si on va à cette endroit à 8h le matin... bravo au employés !!!
Friendly staff
There's one specific lady here that makes going through drive thru fun! For the most part this Tim Horton's has it together. I highly recommend doing something about your pavement. It's been in very very bad condition for a long time. Its dangerous for vehicles actually.
The slowest service I ever seen at a Tim Hortons need more workers
This is the worst service I’ve ever had at a Tim’s location. There were 5 staff on and I had to ask 3 times while standing at the pick up window to get some napkins. Non were given to me when I received my order. Staff was way to busy socializing amongst themselves.
Decent coffee....good doughnuts
Great service and food plus the coffee is great!
Ever since the new management it's been great
Great staff
Fast , friendly and friendly
Good services friendly employees
For the most part it was great. Certain times it is slower than others, but usually always fresh
Terrible service and wait time... extremely dirty premises. Heavy drive through customer base due to major industrial projects in the community but super slow drive through tines and only ever one of the existing two lanes open due to short staffing.
A very loud immature woman staff worker was disrupting the whole store could be heard all the way into the bathroom
Quick and a rather pleasant staff
It is a pretty good tims, usually pretty busy because of how close it is to Brock & the regional building.
Love my coffee
Ok service.
Good
We stopped at Tim Hortons in Port Hawkesbury for a Coffee and Tea, and chatted with some friends it was a nice change, it has been a while since my husband and myself have been able to do this.
Good service good people
Terrible location. Went through the drive through at 7:30 open till 10 but had no soup or any other dinner options available. Your open for another 21/2 hours unacceptable and not the first time.
Always love Tim Hortons. My favorite caramel is delicious over the limits everytime.????
Love Timmy's
Other
Good coffee
Took a little long to get together the 12 boxed coffee, but considering I didn't call ahead, and a smaller Timmies, it wasn't to bad. Staff was very friendly, and brought my coffee out and apologized for the wait.
They messed up both sandwiches we ordered. Ordered a Chipotle Steak Sandwich, we got Chipotle Chicken Wrap. Tasted fine, but wrong item. Ordered a Turkey Bacon Club, we got a very sad turkey and mayonnaise sandwich with some lettuce on it. No bacon at all. Tasted like nothing. Too bad we were on our way out of town before we realized how bad it was.
Had nothing to buy and service was lazy and not very adequette could hardly hear the worker talk
Love the new location. Best and friendliest staff.
Staff is polite, accidents happen..but how do you write double double on a French vanilla and not realize something is wrong?
It nice place to go have a coffee with friends.
New location, relaxing atmosphere
The best cappuccino and friendly employees
Ordered a extra large coffee and was not even close to being full.
WE used drive thru at 10:30am & ordered 2 med. cof. 》2 sausage muffins & 2 bacon muffins. Got home & found one bacon muffin missing. Did not come back. Price was same as 4 》 $13 + What I got was good tho
Like Tim's something
Always fresh
(Translated) The driving service is very slow. The employees are not smiling and that's not to mention the iced cappuccino machine that breaks or not available (Original) Le service au volant est très lent. Les employés ne sont pas souriant et c'est sans parler de la machine à cappuccino glacé qui brise ou non disponible
Clean, not much rush staff serves very fast and affectionately . Very polite and taking all corona precautions . Love to be there again for sure.
Good job
(Translated) I have already worked on this Tim Horton before but I tell you that changed a lot .. the service hyper hyper slow and not smiling ... the manager and the owner does not monitor enough and respect the procedure ... yes c difficult to find However, if they saw how they serve the world and if they saw all the customers leave without anything ordered. .bcp losses (Original) Jai déjà travaillé à ce Tim horton auparavant mais je vous dit ça beaucoup changé .. le service hyper hyper lent et pas souriante... le gérant et le propriétaire ne surveille pas assez et respect pas la procédure... oui c difficile de trouvé de personnel mais sils voyais comment il serve le monde et sils voyais tout les clients partir sans RIEN commandé. .bcp pertes
Experience at this Tim's was good.Thay are very Covid conscious, place was clean.
Very Nice thank you
Not impressed with how Tims is now forcing a person to take a sleeve for their in adequate cups with horrible lids. I've had to double cup my coffee since I can remember because the cups are top hot to handle and a sleeve doesn't remedy this. So with that said I and many others will take our business to McDonald's who has the best cup for hot drinks and in my opinion better coffee. No sleeve or double cup needed. Think its just a petty way to save money as opposed to making a more functional cup and lid. DONE!
Donuts of course were great, but we weren’t a fan of the Cold brew vanilla coffees too much cream!
Service can be good, but I have had a few awful experiences with the staff in the past. Food is usually as fresh as Tim Hortons is these days. Coffee is usually good; can't say it isn't fresh. I am probably getting about 70-80% order accuracy when I go. I eat/drink here probably at least 5 times a week.
Nice
Service
It's Tim's
Great service and staff.
(Translated) When we order and we pay to have 6 bats with honey and you happen to pick up your order with anything !!!!!!! Not strong the staff lately several errors over several days …
The staff are always very friendly and efficient
I've been going to this Timms for 20 years, they seem to have fixed the smoking problem finally, hope they keep it up.
Very bad service ever
Fast service. Diligent on safety of patrons during the pandemic.
The staff was too unkind in the way they take orders.It was a horrible experience I've ever had.
Nice Tim Hortons just remodeled nice place to sit and have a coffee has free wifi
????
Fast, drive through narrow
Good
Too noisy...too many people talking
Clean and welcoming
They always stir it's great
Slow slow slow drive through!!!
Love it
Not good cold food and coffee service bad
(Translated) I love having lunch at Tim Hortons. The worker's wrap is delicious. Their coffee is top quality. …
Drive thru took 20 minutes and made us late for where we had to be and they got my order wrong
I would actually select 0 if there was a option, need better staff training, please learn to read orders at sandwich bar, been there 14 times, always ask for a BLT bagle ad a sausage patty no egg, every time no sausage but thank god I still pay for it, but thanks for all the egg that I CAN NOT eat, please RE -TRAIN All STAFF!
Speedy service and friendly staff but they need to move to a larger lot, there isn't nearly enough parking!
Like
(Translated) You have intimidating employees, customers, who take pictures without their knowledge and publish them as meme on Facebook, so as to damage the reputation of the lady! Seriously she seems to have already notified the manager and unfortunately it did nothing! It does not in any way give the taste of eating at your restaurant if you allow your employ such a lack of respect !! Honestly I would check the loan of your employees and even if you are in lack of personal. . Better to change the problematic employee than to lose a major part of your income because people will no longer want to eat at your tim .. (Original) Vous avez des employer qui intimide, des clients , qui les prenne en photo à leur insu et les publie sous forme de meme sur Facebook, de façon à nuire à la réputation de la dame!! Sérieusement elle semble avoir déjà avisé le ou la gérante et malheureusement cela na rien fait!! Sa ne donne en aucun cas le goût d aller manger à votre restaurant si vous permettez à vos employer un tel manque de respect!! Honnêtement je verifirais au prêt de vos employés et même.si vous êtes en manque de personnelle. . Vaux mieu changer les employé problématique que de perdre une majeur partie de vos revenue car les gens ne voudrons plus aller manger à votre tim..
Women's bathroom toilets could be cleaner. I did not want to sit down.
Tommies is warm and welcoming. So Canadian Love this place.
Always good
People were great, food was a solid "okay". The salted caramel cold brew was undrinkable.
No wall plugs to charge your phone or laptop as you eat and use the moderate-speed wifi is rather inconvenient.
Fast and friendly
Slow and often messed up order
Just go for the donuts I don't drink coffee there donuts are awesome
Great and fast service
They won't serve you inside. And you'll wait at least 10-15 min when it's not busy...
I have never saw a Tim's so disorganized the poor manager and a girl at window were running ragged. And three workers were workn harder not to work
Epic people and epic food
Fair parking 2 wash rooms.s in use One door in a d one door out Good service Cleanplace Friendly staff Hot coffe
Great service.
(Translated) good coffee and good courteous service (Original) bon café et bon service courtois
Fresh fast nd friendly place
(Translated) Not worse (Original) Pas pire
Drive thru experience- asked for Bagel toasted with butter but in return what I got was over toasted or can say burnt, all turned black .
In store slow as hell
First time going to this Tims, perhaps better service than my own home town Tims!
Didn't get my food I ordered
Tim Hortons has has gotten worse, I miss the real meat sandwhichs.
I love the bagels! So yum????????
Fast service
I love it
Always a good place to stop for a coffee and bite.
(Translated) Small. Service not available in french (Original) Petit. Service non disponible en francais
Its timmies
Best tea in Labrador
ordered dd but it was not hot enough but tared nice.
Great French vanilla
I didnt realize that Tim Hortons turned into a homeless shelter after 10pm. Supervisor casually playing with a baby in a car seat on the counter. “Thanks for the coffee” employee lifeless ignores comment. Broken hand soap dispenser in the bathroom and the urinal was dual purpose as it served as a bidet to splash my own pee all over my pants. If there was a zero star option that would be adequate. Get to the Tim Hortons on Horseshoe lake road before 10PM.
Addicted to the tea...
My first visit was excellent due to one employee who was very capable of doing his job. Today I asked for 10 tidbits, gave me 7 which I discovered after getting back to my room. No butter with the bun. Chili was okay, more like soup. The place needs to be cleaned and the staff needs to be trained. Their public relation skills are practical nonexistent. Very disappointing for a tim hortons outlet.
I go to Tim Hortons reserve st glace bay all the time and service and friendly service is bar none Everytime
Friendly staff, fast service, got what we ordered. New renovations
Nice clean and friendly
(Translated) Aonther (Original) Aonther
Super quick
Excellent service
Good
(Translated) I had very bad service from the Manager of the restaurant called ANIA (from what she made me understand), to sum up the situation she did not give us one of our order. When we told her, she started to sacred in addition to her silly demeanor, and then I addressed the person in my car explaining the situation to her. The famous manager started yelling at us and then we asked her why she yelled at us .. in short We had our order (which was the wrong kind of begel) before leaving I wrote down her name . When she noticed ANIA made sure that she was the manager. So in this Tim the manager allows herself to do everything because of her position ... (Original) J’ai eu un très mauvais service de la part de la Gérante du restaurant qui se dénomme ANIA ( d’après ce qu’elle m’a fait comprendre) , pour résumer la situation elle nous a pas donné une de nôtre commande . Quand on lui a dit , elle a commencé à sacré en plus de son attitude bête, puis ensuite je me suis adressé à la personne qui était dans ma voiture en lui expliquant la situation . La fameuse gérante s’est mise à crier sur nous et par la suite on lui à demander pourquoi elle crie sur nous .. bref On a eu notre commande ( qui était le mauvais sorte de begel ) avant de partir j’ai noté son nom . Quand elle a remarqué ANIA à fait en sorte que j’en sache que c’est elle la gérante . Donc dans ce Tim la gérante se permet de tout à cause de son poste ...
This chain is not what it used to be. The local manager is doing a good job with it now though.
Great customer in the mornings
Fast and polite staff
Good coffee
Super slow, even with the 8 staff on hand working behind the counter. When will this company get new cups?? I am sure that I am not the only person that gets the leaky cup?? seriously the entire world, including gas stations, has a better cup than this multi-billion dollar company!
Not bad
Amazing food fast service
(Translated) I had read the reviews and was almost afraid to go. Finally my. Visit went well. The super friendly cashier (Monday pm) no complaints. Thank you (Original) J'avais lu les avis et j'ai presque eu peur d'y aller. Finalement ma. Visite s'est bien passé. La caissière super sympathique (lundi pm) rien à redire. Merci
Good place for refreshing
Always being rushed drive thru
always good
Service was the slowest I have experienced at a Tim's. All out of some of the items we ordered.. Needs a mystery shopper. And a talk of how to get motivated.
Tim Hortons in Kirkland Lake as u first come into Kirkland lake the service was horrible me and another customer should there for 15 min to get served I even ask if anyone was at cash register and still got ignored was not very good service
Should call it the Swan River dump cause all they serve is garbage.
Great service
When in Canada you will need a Tim Hortons Coffee...... Thank you.
I go to Tim Hortons East and I get treated great by every body there. Hats off to Gord and all the employees there you are the best
Like always.. good coffee and brunch....
Take out
If I could it be negative stars messed up order again what's this 20 times in row
Service
Good service
Nice staff, clean location, coffee and food is great :)
Great customer service
Always good coffee but sometimes its a little slow service
Great staff, that's what makes the difference
Some of the staff are not friendly. You can go through the drive thru and all that I'd spoken to you is the cost of your order. No "you're welcome" no "have a nice day".
(Translated) I arrived at the drive-thru it took 5 minutes before being answered and returned to my order there was no more chicken or grilled or crispy. OK I understand who can miss things but the way in which mademoiselle answered me was worth a big zero her name is Michaud? I had two bills and in between that I waited at least 15 minutes to just order my food. It was really the worst service I have had at this tim. His tone of voice and his respect a big zero. (Original) Je suis arriver au service au volant cela a pris 5 minutes avant de me faire répondre et rendu a ma commande il n'avait plus de poulet ni griller ni croustillant. OK je comprends qui peut manquer des choses mais la façon dont mademoiselle ma répondu sa valait un gros zéro elle s'appelle Michaud ? J'avais deux factures et entre cela j'ai attendu au moins 15 minutes pour juste commander ma nourriture. C'était vraiment le pire service que jai eu a ce tim. Son ton de voix et son respect un gros zéro.
Flies everywhere and way slower service after renovations.
I ordered a large chilli with cheese last Wed. Not only was it slow but when I got my order there was no cheese, butter or knife. I went back to the counter to get what was short, I could not believe what the young women at the counter give me, a slice of dried out looking cheese of which I through out and no apology for screwing up. With past experiences I don't think I will be going back. Rich Migneault
Good
Covid procautions not being used. Mask not worn properly by staff. I watched staff member take cash from with bare hands from the car in front of me. Then not sanitize hands. Then proceeded to hand me my coffee well holding it with his bare hands griping the top of the cup right where you'd be drinking from! Covid is real people keep your eyes open
Good service and the food hit the spot.
Faste friendly service great place to have a coffee.
Very clean. Good service.
Easily the worst Tim Hortons I've been to enough times to give a fair chance. They forget items often, the donut and bagel selection is almost always low and the quality is also worse than most Tims. Forgetting the cheese on a ham and cheese sandwich multiple times is just too much.
Busy. Hard to.get a.seat.
Meal type
fast friendly service
Fast and friendly service
Worst service.
Not fun. No free water for travelers.
Best customer service !!
They messed up the order. Not happy.
Great coffee
Staff seems confused, long wait times, coffees often burnt, often lacking even any sugar, almost always required to be stirred at the very least, foods always terrible. Last three days... frozen(top half) eng muffin when i asked for a toasted sesame. Then i guess someone got hungry cause i only had half the sausage. Then they give me a 9 grain half toasted. Obviously none of which I ate. Completely done paying them for nothing.
Meal type
Convenient drive through
Service
Good teas good friendly service
Always good Coffee
Advise the cashier flies was around the cookies and she didn’t do anything is funny how people can get sick without knowing very disappointed
Never have anything before 7am or after 10pm ffs stupid to even be open...
Fast service even with a busy drive through.loving the iced coffee this time of year.
Meal type
(Translated) Tim innu (Original) Tim innu
Haven't been here in years but good memories there; the staff was friendly and the food ok.
Long line to get donuts...staff incompetent
Good service, good coffee and clean
Friendly staff and service
Great coffee and great service
I love their coffee!!
Great tim hortons. Only one around here for miles
Really nice tim horton,busy. The lady who served me had a nice smile and was very nice. Great service
Thumbs up
Always stop here when traveling though. Staff are quick, and there are clean bathrooms. The parking lot is too small for large trailers.
Always great friendly service
Always wonderful service! Very fast and friendly :)
Fast drive threw service, no mistakes and kind service.
Fast service
Quick service & drinks are made correctly 99% of the time.
You should not have to wait almost five minutes to get your beverage and yea needs to get rid of all the idiot that are there cause over half don't know what they are at especially the so called manager
Coffee was cold, should have returned it.
instant love for Timmies tea
Coffee
Tried the new grilled chicken wraps.... my slice of tomato was thicker than my piece of chicken. If it's a chicken wrap make sure u can find the chicken.
Friendly staff good food
Good morning coffee
Horrible experience, the worst I've ever had at a Tim Hortons. Staff themselves were friendly, but the coffee was awfully cold, the sandwich somehow had a piece of hair on it (no not mine). Bathrooms were a complete mess, toilet had diarrhea in it. Lastly, I found a piece of hair..... in my car. All in all, never go here if you want good food, sanitary bathrooms, and a car.
Little crowded in the morning. Not always consistent in treating requests from customers - e.g. when I order chilli, some branches offer white/whole wheat bread, toast it or not, butter or not, other branches don't bother asking, just do "the standard" they always do... Also, some branches advertize new job positions, but when I drop my wife's or friend's resume, we never hear back from them. And the job add is posted on the branch months later...
Love this place !
They forgot half my order and the wait was 15 minutes
Lots of different products now but their coffee is still their biggest draw.
Guess covid is over at Tim's. Take your cash, hand you change then put the lid on your drink all without sanitizing. Yuck! Sad I had to sanitize my lid before drinking my coffee.
Way better than the other Tim Hortons, it had friendly staff, it’s food/drinks are good and it’s clean
Went for a coffee and some donuts while hunting moose
(Translated) Good for workers (Original) Good for travailers
Quickest drive thru but you wait awhile inside
Service is excellent
Quick and friendly service.
Great hot chili
Order was delivered incorrectly and the hash browns were so hard and crunchy that my girlfriend couldn't eat them. There was less available services than most Tim Horton's locations, they were out of some items I tries to order.
Quick drive-thru and friendly service.
Good friendly service
Tims is Tims... coffee ☕
I stopped in to.pick up.coffee and a sandwich .waited a little bit for a seat but none available so my friend and I had our lunch in the car.as we were from out of town.good and coffee was really good.I un derstand about the lack of seating.no problem we all have to follow the rules.set up was okay .
Yummy coffee great service
Love the coffee
Coffee is the best tasting. No stingy taste like Timmins and Sudbury. Donuts are good when available. Many times out of certain flavor. All other foods are well prepared although everyone makes mistakes. The place needs a overhaul. Also found the floors dirty. Washrooms not the cleanest and so are all the Tim Horton. Maybe something for head office to look into with all Tim Hortons.
After hrs I understand there are not as many people so they don't keep much on but they should. Keep some mealtime stuff for those traveling families passing through. Kids had to have donuts for late supper...
Have been absolutely wretched lately. Ordered a green tea this morning, couldn't even make that. Poorly stocked for lunch, having either just enough chili/soup for a single cup, or none at all. Expect to wait for an abnormal amount of time if you go in, there is only ever one person running the front register and like 5 people doing drive thru. Even with all those on drive thru, they still can't get a drink made correctly. Have walked in on more than one occasion to witness one of the "managers", Teddy I am told is his name, berating the girl on food assembly right there at the front in front of the customers. Arguably, the worst Tim's in this area of the Kootenays.
Fast, easy and alway stocked with my fav donuts. Shoutout to the main window guy, he's a literal pro and could def work any customer service job in the game
Tried Tim Hortons coffee again, not bad but McDonald's is way better.
Mixed order let my order sit and get cold before other come up
I like tim's...
Tim's in Party Sound? Come for the donuts and stay for the show.
Not to bad of a place depending who is working
the TH at 8100 highway 3b in Trail BC is the slowest Ive ever been to (and Ive been from NS to BC). The staff are non-caring almost to the point of being rude. Yesterday(Mar 4/14) I sat in the drive through for 9 minutes (with only 2 cars ahead of me) and watched a staff come out, take a sign off the drive through speaker, walk to the back of the building, have a half of smoke and go back in. When I placed my order, it was with the worker who I saw outside. Why didn't/couldn't another staff take my order instead of me sitting there waiting? The usual wait time at this drive through is 6-8 minutes (on a good day). I have sat there for as long as 16 minutes before. A good portion of the time they still don't get the order right, its the wrong amount of cream/sugar or the wrong size or the wrong product altogether. They are slow, unfriendly and the quality of service is pathetic. I think it would be quicker and the service better if I drove to the Castlegar store 32 km away. I think McDonalds will be getting my coffee service from now on.
Litterally watched a girl sneeze on a tray of coffee and gave it to the guest. Also the sandwich girl wore the same gloves stocking bacon as she did making my friends sandwich who can't eat pork. Comon people, simple food safe.
The staff is extremely friendly and the make you feel very welcome!
Good food. Same as all the other timmies
Wow you know my answer everybody loves timmys
Good facilities excellent staff and coffee hot & donuts fresh
Drive through is horrible for wait time. Takes 30 min to get a coffee. 1 star cause I can't rate lower
Always busy
Awesome Ice caps friendly staff
Love it
Yet another great Timmies experience
Decent place to get coffee and a snack. Easier to drive and park than other locations in Iqaluit.
Good location, very clean with covid protocols followed. Staff were polite and helpful. There is a very small selection, but this is also a very small store. (To be expected)
Got a coffee and breakfast sandwich for supper. Sick the next morning.
You can't go wrong with Tim Hortons. Period.
Tastes like Tim's should
Very clean establishment friendly service. Very fast
(Translated) The coffee ... humm (Original) Le café...humm
As always, good service and great muffins. Clean. Comfortable.
Great service. Fast!
Very very slow service
They need to triple there staff in the morning. I bet they are losing alot of customers becaus exits soooo slow.
While the staff were very friendly, they got the order wrong, and it only consisted of 2 drinks.
Service was great but location is very small hard to get in and out
Burnt sandwich which I didnt even want toasted.
Not too bad for service. Drive through can be slow at times.
Service
Confident place and relaxing hemisphete
Very nice people there and of course great food
Slow service.
Always stop in when passing through. Like some sort of ritual.
Im here everyday buying chicken ranch wraps and im proud
Love the ice cap and my kids love timbits
This is by far the best Tims in Canada, i live in ontario and couldnt find any good Tims, saw this on the map and was like hey ill fly all the way up here to taste this coffee 10/10
Have been in the drive thru for over a half hour because of technical difficulties with the new speaker that nobody is trying to fix. Its been like it for days. If you want a fast coffee go somewhere else. Tims gets slower every day.
(Translated) Best cinnamon bun today. Perfect cheese cream, I tasted it. (Original) Meilleure brioche à la canelle aujourd'hui. Parfait crémage au fromage, je l'ai dégustée.
Nothing like Tims
(Translated) I am used to being Tim Hortons! Often the customer service is not TOP! But today with what has just happened NEVER again I will come back !! So I go to the tim every morning before work I ask for a wrap worker sausage and bacon with a medium ice cappuccino! I go to work then I have a bacon egg wrap !! I eat it since I'm at work and do not return to the tim then BOUM a VERS! A WAY IN MY WRAP TO HALF EAT! I AM VERY EXTREMELY FASHING! AND GO! (Original) Je suis une habituer de se Tim Hortons! Souvent le service a la clientèle n’est pas au TOP! Mais aujourd’hui avec se qui vient de se produire PLUS JAMAIS je vais revenir !! Donc je vais au tim chaque matin avant le travail je demande un wrap travailleur saucisse et bacon avec un moyen cappuccino glace! Je me rend au travail puis jai un wrap oeuf bacon !! je le mange puisque je suis au travail et ne peu pas retournee au tim puis BOUM un VERS ! UN VERS DANS MON WRAP A MOITIER MANGER! JE SUIS CERTE EXTREMENT FACHER ! ET DEGOUTER !
Clean and friendly staff
Can't get my tea right..so many wrong orders
Good coffee, missed parts of the last few orders but they were big so will 7
Some good people work here but the coffee and sandwiches are very inconsistent. Dark roast coffee is nothing like any other Tim's Hortons and tastes like water and cream. Drive thru at times can be very slow.
Other
What can be wrong about Timmie's... Well, besides the new one in Harewood constantly running out of your fav. donut, no soup/chili or no biscuts so you get a bagel or vice versa then it possibly might be the one in Parksville. Wait in a huge drive thru line up to be surprised by free coffee! The guy in front of us paid it! Wow nice! But then the employee asks us to pay it forward n pay for the guys behind us? We guess so...turns out to be like 2.50 more than our coffees AND to top it off the coffee was burnt so we couldnt drink it! Hit and miss I guess!!
Efficient drive-thru staff. Even with the long line in the drive-thru was able to get what I wanted fairly quickly given the circumstances. Only thing which was disappointing is that I ordered a promotional item, the "Kit Kat Chocolate Truffle Bar" which is pictured as being nearly the same size as a donut. But when I received it is was much smaller than I expected and sickly sweet.
I wonder why they don't offer you a tray when you order three things to carry and one of these things ends up on the ground while trying to balance it walking out in the parking lot. When I approached cash to explain that I lost something on my way back to my vehicle, the person behind the counter didn't seem to care and pointed to the back of the line where I should wait. A call to the store to explain how this was handled was also a fail on how that call was handled. I expressed my concern that a tray should be offered when someone orders three things, and this Manager coldly stood behind a policy that states they don't offer a tray unless you have 3 drinks. I don't think I'll stop going to Tim Horton's over this, but when stuff like this happens, you'd hope that this would be acknowledged in a better way. Last time I had an issue with this location, the person behind the counter immediately gave me a 'make it right' token so that way the next drink was on them.
Convenience
(Translated) I went with my fifth wheel trailer no service inside it was impossible for us to go to the drive-thru, so we went on foot The responsible person not pleasant with us and his colleagues. (Original) Je suis allé avec ma roulotte à sellette pas de service à l'intérieur ils nous étaient impossible de passer au service à l'auto, alors nous sommes passer à pied La personne responsable pas agréable avec nous et ses collègues..
No issues.
(Translated) Almost always good coffee (Original) Presque que toujours du bon café
Experience was excellent
Good spot
There was only 2 customer I waited 10min to order
Good place for drinks
I mean it's a Tim's. Slow service during breakfast, afternoon/evening, spot on.
They have the best chili, I purchased a large and received a small never notice until I got home
Steady drive through times, clean restaraunt
Just have coffee
Service
Nice little patio, friendly helpful staff. Newer girl brought my food outside for me, since my puppy was crying. :)
Fairly average for Tim Hortons. Lots of parking.
Great drinks
Not so good crazy noisy client in there talking to himself. .. management should have asked him to leave
Didn't have what i wanted but they were friendly an apologize for the inconvenience
Great
Great peoples and a very good service.
Very bad experience ever with Tim for this location we had . Rude staff not ready to serve if they do, then make it accordingly whatever they want . Ask for something they provide something else . no one is there to listen.
Fast and satisfying
Went for coffee with friends
Tim's is the best. I visited and eaten in many a Tim's all over the country from the far north in Artic Bay & Iqaluit, in Nunavut to Whitehorse, YK. In the south from St. John's Nl to Victoria, BC
Coffee is great.. The food is awsome fast and fresh daily. I ordered sausage egg on a biscuit. It taste better than McDonald's. Sausage and egger. Must try and compare if you wish
(Translated) Only negative comment to say service a little slow (Original) Seul commentaire négatif a dire service un peux lent
Coffee and breakfast sandwiches to go just as we head out fishing
Awesome RRROLLL UP THE RIM service was great
Fast accurate service by pleasant staff.
The drive thru is a joke. Friday, June. 4th at 1:50 pm. The window staff needs to be FASTER. This location felt like the horrible Rutherford location. Fire someone or hire someone, this took way too long to get a coffee.
Quick service
Always good!!!!
Always happy to serve customers.
It's the best around
All good at this Tim's. Cant go wrong
Usually pretty good when I order from the counter. But mobile pickup needs polish. Usually when an order says 'Prepare Now' it's expected you'd start it after the next in person customer, no? Not to leave the slip on the counter until the customer arrives almost 10 minutes later...to wait a further 10 minutes for the order to be made...bit disappointing. Especially with items missing.
They are usually fairly quick with your order and pretty friendly
Fast pace
Don't like their coffee but the food not bad, service is usually always slow, I guess no one gets paid more to work faster but like everyone else we always go back for more lol
RUDE SERVICE FOR WALK IN CUSTOMERS ORDER IS USUALLY WRONG LONG WAITS NEVER AGAIN
Darkroast double doubles ftw bois, nothing better than a morning yoff from Tim's
Staff was not wearing any identifiable garb and were hissing loudly. "Rock you like a hurricane" was the only music playing and was only stopped when staff were belching loudly. Signs were vandalized to say "69 minutes fresh always". Was told that milk in coffee is "faggy". Very rude.
Delicious coffee shop! Great black coffee and donuts!
Very slow service even when no other customers
(Translated) This is the worst service I have ever seen (Original) C'est le pire service que j'ai jamais vu
How do you get Earl Grey tea from Hot Chocolate that I ordered ?Could not understand person at all .
Allways got time for tim hortins
The service is good but not enough tellers for the amount of people who go there
Coffee is good but dont like the lids keep spilling when opening and putting into the cup holder.
amazing!!!
I work in a daycare and walked here for a field trip to get donuts (Tim bits) and asked if we could bring the strollers in. Once we got permission we brought our two strollers in and got what we wanted and were on our way, but staff were very polite and we got what we ordered very quickly! :)
Customer service sucks
(Translated) There are employees who understand nothing or she doesn't want to understand an employee I am not alone in thinking like that I have a colleague who is also going and it's the same thing anyway we let it go (Original) Il y a des employés qui comprend rien ou elle veut pas comprendre une employée je suis pas seul à penser comme ça j ai une consœur qui va aussi et c est la même chose de toute façon on laisse ça aller
Coffee was not great.
Who could ask for anything more
In my view Tims isnt what it used to be! I always ask for the dark roast coffee as I cannot drink the original coffee any more. Sandwiches are good
Everything about Tim Horton's is awesome?
They cant get an order right
Not a bad location. We stopped here to pee. On our way to Thunder Bay. Worth the stop the little town is really nice. We did t get to enjoy it as much as we wanted as it was pouring the entire time we were here .
Service to slow. Not enough people on the tills
We ordered 2 bacon breakfast sandwiches and received sausage instead. By the time we noticed, we were miles away. The following week I ordered a B.E.L.T. and they forgot the Lettuce and tomato! Your food is good Tim Horton's but the kids at the drive thru need some serious training.
Coffee donoughts you know this
Great Food and friendly service
Service is great
Long line in drive thru this morning but got through pretty quickly with the same happy polite service we always get.
Friendly servers.
Good donuts. Food is good, but I think it's too expensive for how filling it is, I'm usually still hungry after I eat here.
It's a Tim Hortons. Much like other Tim Hortons restaurants. Nothing really different with this one. Service was good, coffee was okay and baked goods were good.
Nice Service, Food isnt that fresh sometimes
Awesome
Great timmies
People were angry looking,not many smiles
Clean and helpful staff.
(Translated) The service so slow cleanliness of the work place everything falls to the ground without being picked up display counter full dust to the life of our eyes. The girl of mouth 5 sachets cachescwand there are 8 people who wait. An evening manager and a disciple would be to see. (Original) Le service tellement lent .propreté des lieux de travail tout tombe à terre sans être ramasse comptoir de présentation plein poussière a la vie de nos yeux .la fille de bouche 5 sachets cachescwuand il y a 8 personnes qui attendant. Un gérant de soir et une disciple serait a voir .
Clean and efficient. They get busy and slow down some, be patient with them. They try
Friendly service, super quick drive-thru, inside is kept passably clean.
(Translated) Good coffee (Original) Un bon café
Really friendly staff. Parking is a bit limited, most people do drive through. There is plenty of seating. The Tim's building connects to Petro
Very pleasant
Not happy. Closing time 10 pm. By lock the door at 945.
Fast friendly service and friendly regulars who make you feel welcome. Like "Cheers" without the booze. Drop something in the bucket for the Tim Hortons kids camp and give a kid who really needs a lift an opportunity.
Drive through at 9:00 am is faster than 6:20 AM.
Good service :)
Can be better service with staff
Usually very good experience. Went today to get a turkey bacon club, and was given ham instead that seemed to be on its way out. The ladies at the cash are always welcoming and pleasant. They need to get through the habit of speed over quality, find a balance. This place has its ups and downs but is still a good stop in the morning
????????????????????????????????
Meal type
Very friendly staff!
Tea is great, coffee ain't and always has a Burney taste to it.
The girls working were rude, and the chilli was soup. Not sure how a Timmies can be terrible but this one is.
Cheap food ingredients, very bland food and breads. Besides poor quality food you must remember to ask for napkins and cup sleeve or you will drive away with none. They never ask and never give. Even in the store they hide napkin holders. All branches are the same on the island so it must be trained into the staff. But ironically if you do remember to ask you will get a handful,more than you need. Their strategy to save on this stuff is ridiculous. Coffee quality has gone down over the years, so better off spending a buck more for a real coffee somewhere else like Serious Coffee, Starbucks or an independent. I cannot support Tim Hortons like i have in the past as it is way too disappointing to go there with hard earned dollars.
Can't go wrong wit a bitta Timmys
(Translated) Come on (Original) Yuk
It was pretty cool but not as much selection.
Love Tim's!
Dark roast mmmmmm
Good service
Nothing available anything except coffee, whenever you go after 8 pm
Fast
Great coffee and free wifi what more do you need to start your day ;)
Clean and ok service
Drive through rocks!
Excellent all around
Service was good.....food was good....it was very clean
Good service but blinds are filthy
I got the wrong order, came back and was harassed by the employees there for asking for a new one. Fire the manager and get a new one, they are clearly doing something wrong. Quality has gone downhill since 2013.
Coffee no good
Went on Monday afternoon on the way back from cottage. Nobody was there. Lady at the counter was very helpful
Veg soup needs more vegetables
This is the slowest tim hortons in Canada. Better off stopping in Hearst
I find the food is always good. Service has varied. Ok to good
Super fast service. Wife loves her ice cappuccino..
One of the better Tim Hortens I've been to in the province. Fast service, nice staff, fresh coffee.
Service was solid, food was good
Service is fast. Very busy inside, typical of most Tim Hortons
The staff are great, I work from home and love to visit the drive thru after a long day of work.
50 50 whether they get your order right
???? it
Fast and also correct orders! ????
This store is probably one of the slowest stores I’ve ever seen. Takes 20 mins to get a coffee from in store lineup. This is an everyday thing. Not to mention the language barrier. Asked for some details on the remaining number of Tim’s hockey cards and one of the employees was completely rude about it and didn’t wanna go check.
I am having a good time
Really amazing foods and drinks!
Standard Tim
I would also give this restaurant 0 stars if I could. Apparently head office doesn't read the reviews or they just don't care. The place was filthy. Every table in there was dirty and the bathroom and all the windows including the smeared door. Counters were dirty. It is kind of sad as this was one of me and my mom's favorite places to have lunch on are shopping days. It is truly disgusting.
Great coffee
Great
Always the best!
Take out
Staff are friendly
Their weak coffee, terrible donuts, and constantly decreasing portions are bad enough. Their anti worker practices under the guise of making the store profitable is unconcienable. There are many more coffee shops with better coffee, donuts, and portion sizes that do not beat their workers down so that the owners can make a couple more dollars while they winter down south. There ARE locations everywhere but the owners of the Cobourg and Port Hope franchises are some of the worst for how they treat their staff. It feels dirty walking into the shop knowing that you are participating in the abuse of minimum wage workers.
Ordered sandwich from drive thru, got back to work. It is so burnt I can not eat it. So disappointed and hungry. I might as well have tossed my money out the window.
Fast service
good coffee
Very kind staff. The young manager whose name I did not catch was very kind and made my morning. Thank you! :)
Always good service hot coffe.
Pretty standard, not much to say. Staff is good, and you mainly get what you pay for. Though beware; their fancy new cheese panini is just a grilled cheese, with processed cheese slices. Blah. Has the texture of melted plastic lol
Bacon portions need improving in the a.m ;)
I have always loved their food
Fast and efficient. Not fond of their coffee. Not dark enough!
Rude service
(Translated) The girls who made the invitation really confused, I had to repeat at least times the things I ordered and did not get ... like soup .. disappointing ... (Original) הבנות הנגישות את ההזמנה ממש מבולבלת, נאלצתי לחזור לפחות פעמים על דברים שהזמנתי ולא קבלתי... כמו מרק .. מאכזב...
(Translated) Excellent service is very fast (Original) Excellent le service est tres rapide
Had two different bad experiences with horrible sandwiches. Pretty sure one time a friend and myself suffered food poisoning from bad meat in our sandwiches. I am not going to chance the third strike.
It be nice to see a smile though
Card was slightly bent and still usable. Drive the wouldn't even scan it was forces to go inside and was late for work as a result. Every time I go through membertou Tim Hortons I always have issues. Stale donuts or poorly made coffee. Terrible
Good service
Service was a little slow, but the staff was friendly and the food was good.
Service was horrendously slow at the drive thru even tho the store was empty
Awesome coffee and meals
Really enjoy going to this Tim Hortons. Always a friendly staff and delicious fruit explosion muffin. Oh and don't forget an xltea. A must stop when in Port Hawksbury.
Deliciuos and canadian
A lot of guests walking around without masks on, an accident in the parking lot and poor quality food. I mentioned the guests not wearing masks to the manager and she didn't seem to care. I also ordered my bagel double toasted and it clearly was not.
????????????????????
Pretty chill, I usually drop by when passing through Parry Sound. It's usually not too busy or loud.
Great place!
Great place, quick service. lots of kind customers too.
Idk if she was having a bad day, but I ordered 2 doughnuts, was charged and given an extra one of a kind I never ordered. The cashier leaves to go do something else. Some other girl brings me the wrap I ordered and I say "hey, I think I was given and charged for a doughnut I didn't order" She shrugged looking at me annoyed and said welp. ????????? How is that an appropriate response? If I weren't on my lunch break I would have asked to speak with someone ????
(Translated) ☝️ (Original) ☝️
the worst service ever they do not understand customer request and very slow ...non professional
This Tim's always have the filled Tim bits and donuts
Lovely workers but always slow service I find.
On par with most of the best fast food chains.
Service was fast and friendly.
Staff do not care to even try to get your order right. If you go to Tim Hortons then only go to the one on Reserve St. At least most of the employees there know customer service and can push the button on the machines for iced coffee or latté.
Great coffee
Coffee
Was a good pit stop while I waited for family who were at the hospital.
Great place to eat.New management has been good for this place.
Love it here
Not the best not the worst
Great place. They decorated the windows for camp day and it's a great restaurant feel especially when just visiting.
Horrible slow service
I don't get why this chain is so popular. There seem to be a proliferation of them all over the place in Canada and there are a few in the states as well. I am told that the coffee and donuts are really good I didn't try the coffee I did have a donut because they messed up my sandwich order and gave me some freebies so that was nice and the donut was okay but nothing that I've not had somewhere else. This is a good place to have a meal that isn't a burger because sometimes when you're traveling you get tired of burgers. They are open 24 hours a day so I guess that does make them handier than most restaurants.
Great service
I like the potato wedged they were delicious and i like the place
Gross coffee
I've been here twice this weekend, the first time the coffee tastes like water and cream which means they double brewed the grinds. I was like, ok mistakes happen. Second day, same thing. These guys just don't know how to make coffee - i suggest maybe the mall store (if you like teenage boys who sit on the counters before serving you). Honestly though, go to McDonalds for coffee, or Twiggs. Don't waste your time here!
Its a fast coffee place
Always great coffee and good service
Went to gave a light lunch here today. Not good experience. Young woman on cash didn’t seem to be able to talk at all, only nod her head. Placed order & she couldn’t even say, sorry we don’t have that, she just stared at me while saying nothing. ????????♀️ Then the 2 young men before us turned so we could see there unmasked faces as they walked to table. Really, no masks! We just said forget it & left. Won’t be returning to this location especially when your not even keeping Covid safety in mind. ????????????????????
Each n every day
Not the best timmies around but its okay
Fast and good service
Grate place to go for coffee and meet friends and make new friends
West end messes up the order more often but coffee's good. East end gets you're order right, but coffee is burnt more often than not. So its a toss up ????♀️
Great staff. Can never have enough of Timmie's coffee and DONUTS!!!
Love Tim's best place. In town I am there every morning
Always stop by for a strawberry lemonade style drink for the grandies!
Coffee order (and steeped tea) is always right Sometimes the lines are long but it is rush hour when I come in most of the time Flies obviously can't be controlled where there is sweet stuff I always find it hilarious when people blatantly ignore the no trailers sign at the beginning of drive thru and then get stuck
Best donuts around.
Love it but to for from where I am.
Slow, don't go into drive thru unless you have some spare time. Took us 23mins to place and order and once your in the drive thru you can't leave.
Nice friendly small town Timmies
Do you like receiving what you ask for? Do you enjoy hot fresh coffee... well this is not this place for you... the staff are incompetent.. never give you correctly what you want and your coffee will be old and stale so enjoy
(Translated) Interior still closed under the pretext of not enough employees but carrying 3 to the car order. ...... (Original) Intérieur encore fermer sous prétexte pas assez d'employé mais portant 3 a la commande a l'auto. ......
I always order large steeped tea excellent always
I always order large steeped tea excellent always
Minus 5 stars. Slowest drive thru in Nova Scotia. Expect wait times of 15 minutes plus
Always a good experience. Will say there coffee has been going downhill lately at all tim Hortons
Friendly staff
Slow could not get my order right.
Drive threw is always friendly
Pretty slow there always
Big Thanks to Rajvant. She was really kind and polite. This place had one of the best bagels i ever had. Greatest thing is that this is the only 24 hours open place in between barrie to sault ste. Marie.
Quick, clean, good
Meal type
Good Ok
Waited for 5 min in drive through for someone to come on the speaker (was only car there) finally drove up to window to see two employees standing (one mopping the other watching the other mop) both saw me and did nothing, waiting a few more minutes but they ignored me. Finally gave up and drove away.
Don’t have any sence to talk with customer if you guys don’t have stuff to eat in night time it’s okay but still you should have manners to treat customer politely instead of doing racism.
Great place for coffee
I was impressed with my cheese bagel but not the lettuce that was in it. Slow but very impressionable waitress. Friendly but understaffed
I like coffce
Took 20 mins to get a BLT
Fast service, friendly people. Potato wedges are my favourite thing ever.
Great service n friendly staff????????
Slow, rude, and you never get what you ordered. Always forget something.
Like it!
Avoid if you are in a hurry . Very poor service
(Translated) Very good (Original) Très bon
(Translated) Excellent fast service (Original) Excellent service rapide
Just like any other Timmy's
(Translated) This is the worst service you can get .. always mistakes .. anything .. (Original) C'est le pire service que tu peux avoir.. toujours les erreurs.. n'importe quoi..
Really good service and clean bathrooms.
Take out
It was terrible there today. Drive through was down the road ,so I went in for faster service. The line up inside was to the entrance and I was in there for 1 hour before I got my order. They are more concerned with drive through and the people inside had one person serving them and making all the coffee orders at the same time for each order. This is not fair for the customers and it certainly not fair to the workers. I would think long and hard about working there. The workers can only do so much and I am sure takes alot from customers.
They aren't even open 24/7 like it says online. So I suggest that's changed. No idea about the actual staff but store hours are kind of important to know
Even though it's the only Timmy's, even if there were 100, I'd still choose this one! Everyone of the staff is beyond friendly and welcoming, truly brings back memories of the the warmth you can only get from small towns????
Always great
Tea was as ordered and hot and staff friendly but didn't have several items that we wanted.
No more white chocolate macadamia nut cookies........this is not a good thing to have removed from your menu.....
(Translated) Very poor service, no organization and the drive-thru was not served by the employees on site for a good 15 minutes. No one answered. (Original) Très mauvais service, aucune organisation et le service au volant n'était pas desservi par les employés sur place pendant un gros 15 minutes. Personne ne répondait.
Tim's is always great.
Meal type
Shane and the morning crew are awesome. Generally very quick drive through lines and always smiling. Love my morning tea and this location brightens my day.
Great branch.
Clean, friendly.
Line looks long but moves pretty fast! No food served just quick items! Ideal for coffee cravings!
Slow service
10 mins before closing & they still had muffins, donuts, chili etc! Excellent service to boot.
This is a great place to start your day or end the day and you can have time to relax with no rushing to leave. A great place to meet friends and family.
This is by far the best Tim Hortons in Niagara. The service is consistently fast, friendly, accurate, and they always seem to have my favourites available. I almost have lost faith in Tim Hortons as I always have bad experiences at every other location that I've been to in Niagara and their app is a joke, but I will drive out of my way to stop at this location. Thank you to the management team and staff for the great service and please continue to stock soy milk and the beyond breakfast sandwiches.
Whats not to love about this place ????
Very friendly, warm atmosphere with wonderful service. The food is excellent and worth a visit back.
Ordered a medium Dark roast and had enough coffee in my cup to maybe fill a small coffee cup. I asked for a top up and was topped up with regular coffee.
Good coffee
I ordered a Cappuccino. All employees looked at each other like, how I make that. Well, they made it with normal filter coffee with barely steamed milk. Some employees need training.
Great location for quick stops when passing through sturgeon falls
Too noisy. No ceiling baffles/tiles to absorb ambient noise. Booths are like sitting on hard rock. Worst Timmies I have been in.
Great place to grqb a coffee and donut
Decent tims; pretty typical... friendly staff but no charging outlets which all 24hr Tims SHOULD have
Timmy's is the place to be always great service
Awfull service. Coffee was awfull, also tasted like it been sitting there all day. More than 5 people in the store. We were five people waiting for our orders and the cashier kept taking orders until one guy told her to serve the people waiting. Thank God we would propably b standing there still waiting.
Not all employees are honest 7th coffee free maybe maybe not
Typical tim hortons...whole lot of people behind the cash walking in circles
Great service awesome
Slowest service imaginable..no greeting at drive through...just "take order" really really poor
Stuff comes fast, no touch payment, tastes good, what else to say.
Been here twice today, seems very busy Tim Hortons. Well, It's very clean and has good variety of baked good. Service for drink is good enough. In the afternoon no was able to take my order, so the baker has to come out there while leaving their work. Gonna suggest'em to add another person. (Less stars for less staff)
Open 24 hrs and always a great place to hang out near campus
Breakfast
Good place when your on the move, friendly staff
Loved Tim Hortons coffee. Tried it very first time after landing Canada. It is known as CRUSH of Canadians. Now , I got why ???? It is readily available, yummy and at reasonable prices. ????????????????
Coffee is always a hut and miss in Pictou are not friendly most days worst tim going no sense complain we do to management all the time no changes this is been going on for years
Good service. Moves along quickly
Sweetie ice cap!
By 8pm they were out of stock on almost all food itens, they told me it was too late in the day to make a sandwich.
Clean with everything I wanted. Friendly staff.
Don't much like Tim Hortons myself but they are busy here, the service is prompt and it's efficiently operated
There is a couple of the girls that are pleasant to deal with on when your lucky enough to hit there on the right time, when its not one of them its usually a very unpleasant encounter, and to top it off 85-90% of the time they have no doughnuts, no cookies,no bread to make sandwiches, no anything unless you only want a coffee and don't even get my started with the ice cap issue!!!
Fast service !
Coffee
Nice for a quick bite, coffee and tea. Cookies not always as fresh as they used to be.
Not fond of tim hortons wait to long just for a coffee.
Drive through is always fast, staff is friendly... what more can I say... it’s Tim’s!
Updated decor in this Timmies location.
Parking lot a joke and no exit or enter signs
One of m favs
Just make sure to check your order is correct, other than that the food is usually good
They serve the best coffee ever made
They actually have oatmeal raisin cookies - I'm impressed!
It is a nice place.
They burnt my bagel to a crisp! Thanks a lot.
The service and staff was friendly and wonderful.
(Translated) Service below average. The employees are not at all competent. I placed my order through the driving department. At the counter, the employee tells me they no longer have the donut that I ordered a mocking area. Then he tells me that they found one. At the moment of me the past it escapes it. Instead of apologizing, the young man laughs and tells me take it and I offer you another one. I do not recommend going to this tim, go instead to the one at the station of Saint Léonard. (Original) Service en-dessous de moyen. Les employés ne sont pas du tout compétants. J'ai passé ma commande à travers le service au volant. Au guichet, l'employé m'apprends qu'ils n'ont plus le beigne que j'ai commande d'un aire moqueuer. Ensuite, il me dit qu'ils ont trouvé un. Au moment de me le passé il l'échappe. Au lieu de s'excuse le jeune s'éclate de rire et me dit prenez le et je vous en offre un autre. Je vous déconseille d'aller à ce tim, allez plutôt à celui à procimité de la gare de saint léonard.
Natalie was yelling at an employee, making her cry. Never going there again as long as she's employed there...
Coffee second to none
(Translated) New, really popular, donuts, danish, muffins, always fresh and the place clean! …
Good coffee.
Great foods, great service, quick lines
They just can't get your order right, pay for extra and not getting it. Very not happy with this location. Going to do a detour from now on to go to the other location.
Store hours are a major issue for many of the locals.
Not good service in the evening. Thanks
Great fast service
Good food but sometimes it's not hot
After dancing all night it's a great place to relax with friends for coffee or hot chocolate...
The lineup was massive and it took almost a half hour to get through to the window. Upon receiving our order, they forgot our hashbrowns, gave us 2 black coffees when one was supposed to have sweetened and cream in it.
Coffee eas good an the staff was very nice
I did a double take when i walked in. All the staff were East Indian. Not that it matters, just...you don't expect that in Souris PEI. Locals or workers brought in? They were nice enough, but slow. Not super friendly. Go local instead
Very bad behaviour of staff.
I stop here every time I go between southern Ontario and Sudbury. (often) I've never had a bad experience here. friendly staff, always quick and correct with the orders. Best Tim Horton's in Parry Sound. ;)
Hit or miss. Wrong orders and slow sometimes but mostly good
Good nice place to be with friends
(Translated) 25 minutes waiting for 1 coffee and 2 Tim Matin ... The sandwich attendant goes back and forth to yell at another employee in a back office. In addition ... she feels the pressure of the customers who pile up and rush the others (Staff). She seems to have a cold… she sniffs her snot and wipes the excess on her hand and that… is when she doesn't have her face in her cell phone… placed in front of her on the tablet… and takes time to answer /send messages. (Original) 25 minutes d’attente pour 1 café et 2 Tim Matin… La préposée aux sandwichs va d’en avant en arrière pour crier après un autre employé dans un bureau à l’arrière. De plus… elle sent la pression des clients qui s’accumulent et bourasque les autres (Staff). Elle semble avoir le rhume… elle renifle sa morve et s’essuie l’excédent sur sa main et ça… c’est quand n’a pas la face dans son cellulaire… placé devant elle sur la tablette… et prend du temps pour répondre/envoyer des messages.
Service
I go here as little as possible. Rude staff, never a thank you out of any of them. Huge lines, no care put into your order. Too bad because they have some good treats. Worst staff ever though.
Other
Good tea n doughnuts quick service
The best TImmies I've been to!! Drive through lady was super friendly and calm, I didn't feel rushed. My farmers wrap was made with care, I was impressed compared to other locations I've ordered this from. This is how I would assume all locations are suppose to be!
Always friendly and helpful.
I go out of my way for this timmies. Friendly service and theyve only screwed up once
Take out
Fast friendly service.
The service is right on. Congrats
Meal type
Popular place. People are ok.
Great coffee
Good staff, good speed, usually clean.
Takeaway
Nice little store with really nice staff
Slowest tim hortons on earth
Service is quick at this location, not as much food items to choose from so drive through line moves at a great pace.
Slowest fast food place. Took over 15 minutes to make a wrap. Wasn’t able to even get my wrap because I had to catch a bus. I would not recommend going there.
Awesome
No non-dairy choice for the coffee such as soy or almond milk
Ok
Tim Hortons, if you don’t serve all day breakfast then don’t advertise it in your store!
Went for a drive with my parents to get some hot drinks for our drive. My father wanted to try a cappuccino since I had recommended it and I have had it at other locations and wanted him to try it. The person at the drive through window did not know what a cappuccino was and asked him if he meant a latte? then asked if he meant a cold drink? (I wish I was kidding) after explaining what it was to someone who works at a coffee shop we said never mind and ordered a coffee. Once up to the window another person gave us our drinks and my father asked why they didn't know what a cappuccino was and this person also did not know and could not make it for us nor did he even try to make one just said "Sorry, I don't know what that is" passed us our coffee's and left to take another order. It was so rude I was shocked. I am not one to write a review but this service was so poor. Are they getting trained? Sad to see, I hope they can improve.
(Translated) Nice welcome. Always so pleasant. (Original) Bel accueil. Toujours aussi plaisant.
Service was very good and the cashier even offered me a card's point
Took way too long in drive thru
Drive thru experience. Super slow, didn't have what I ordered and wasn't told until we got to the drive thru window. Male server wasn't able to keep his mask over his nose, and seemed offended when I reminded him how they should be worn. It's not March 2020, this isn't rocket science.
Thank you for the great service. Great place to meet friends have a great chat and hot coffee to enjoy.
(Translated) Always ate Tim Hortons (Original) Toujours bon mangé du Tim Hortons
Service
Friendly fast service, they always bring their "A" game
Always something wrong. Machines not working. Cash only. Out of this. Out of that. And like most reviews they sound so unhappy and in so much pain. FRIGGIN SMILE. We can see and hear you.
The staff are great! Make my coffee to perfection.. med 4 cream!!
Clean , friendly
Excellent service! Made sure my coffee was perfect
Coffee was hot and fresh service was quick
Ordered in the app and it was ready when we got there
This location is a convenience and gasoline store offering Tim Horton's coffee. This location does not offer seating.
Beautiful place kneof the nicest around ....
Always have fresh coffee.
Very slow service every time. Given incorrect order in drive through several times; happened AGAIN yesterday.
The staff are friendly and orders rarely ever get messed up. It’s unfortunate tho that you could be waiting 10-15 mins for a coffee. I think the town of Cochrane should open another Tim Hortons because the people at this one usually have to deal with drive-thru lines to the main road all day. On top of in-store orders. Keep in mind if you go and have to wait, it’s not the workers fault. If your in a rush, make sure your able to wait for 10 mins or so if going.
Drink had too much syrup in it but it was very busy
I was shocked to find out they close around 8pm on a Sunday. They are also very slow, and don't remind you of the promotoional cards in order to get a free drink.
I was soooooooo AmaZINGly impressed with the whole operation......a tiny Army methodically moving about????.......every single piece of food or timbit???? was just STUNNNNING????♂️ I'm talking Martha Stewart looking ...ya know☆☆☆????????????long story soooo short???? Let's hear it fur the Tim's Sturgeon Falls Teamsters. Wicked jobs guys
Arrrrrrgph!!! #$@%&!!!! Alway short change me in the drive thru
Fresh donuts
Staff are always nice. Speedy service.
Friendly staff, fast service
Polite service and good product
Always, always check your take out order before you walk away - look in the bag to make sure you got ALL you asked for, and check your drink to make sure it's what you asked for. Annoying, but they can't even fulfill a one item order when I'm the only one in line. As I found out when I took my muffin out at work an hour later anticipating a breakfast of a warm muffin with butter and discovered my breakfast choice had been changed to "dry muffin or nothing". Not the first time they've missed stuff by a long shot but I honestly didn't expect to have to inventory such a simple request. (In this TH's defense, I've had the same issue at all the other THs I've visited in town too. Apparently having a list on a screen to read as you fulfill the order doesn't help in the least.)
Amazing staff, coffee has gone downhill.. Too many choices.
Other
Coffee. Overfilled. NEW LIDS USELESS
(Translated) They were closed (Original) Ils étaient fermés
Fast friendly service inside, drive thru tends to get congested.
Worst service ever
Terrible ???? never trust that they will get an order right. It just doesn't happen
Great service
Great coffee
TEA !!!!
Fast and efficient. Always had great service
Yum!
Good customer service
Run of the mill Timmies. The girls working are amazing, but never have enough staff on in the morning. This is the fifth day in a row that I’ve waited 10 plus minutes and haven’t even ordered yet. If it happens again, I’ll be getting my breakfast elsewhere. Edit: pulled into the parking lot this morning to get my breakfast at the same time I have for the last 3 months, and the store was closed. This business will not get another dollar from me
The service was very slow. The line was huge, but they took my order and forgot that they gave me my coffee. Best part was the small bathroom very dirty. The toilet was backing up. Overall staff didn't care about cleanliness
Always good.
Employees was rude she was very slow.
My favorite place. Reasonably priced. Always fresh. Lots of parking. Staff very friendly and encouraging.
The people
Great fast service. Cheerful staff.
Waited in line for 20 minutes ordered a LG ice cap it came inch and half below the line I refuse to pay for it and left
Best place for coffee in town!!!
Its ok
My favorite place for a great coffee
I don,t like Tim Horten,s coffee so had a green tea...
Nice friendly staff
Fast friendly service.
Local coffee shop. Friendly enough staff
The drive thru is getting better, but it still requires a bit of caution to get through safely
Worst Tim Hortons in town
Very nice staff, probably the nicest staff that I’ve ever met from all the tim hortons I went to. Also not to mention drive thru is quick.
Great staff.....and you can move the tables together .....bathrooms are always clean
Nice, clean friendly service.
Same old stuff just another Tim Hortons
Was in the drive thru for 20 minutes waiting for my 2 coffees. Staff were friendly and possibly short staffed. There were only a couple cars in front of me in the drive thru. I have been here on many occasions where they were much busier and had quick service.
Did not receive what I ordered 2 cream got 3 cream
Been closed for almost 2 months for "renovations" but i literally never see anyone there.. no cars or trucks.. place looks abandoned now. Sick of having to drive 10 minutes to another location to get coffee when i live practically around the corner.
Who doesn't love timmys
Great pit stop between Sudbury and Toronto.
I hate Tim Hortons parent company.
Other than my food order always being wrong this is a decent Tim Hortons
Depends on what crew are worming to quality of a cup of coffee
Great as always!
Has difficulties getting my order correctly.
I got exactly what I ordered and good coffee. My only concern is ,they do not have any where to but garbage out side, and I think there should be at least one garbage ben out side near the door.
Friendly , helpful staff.
Staff are a little bit stiff and not very friendly
Wonderful.staff..always goes out of their way for you and even say hi and your name when you drive up to the drive thru... they also went out of their way to provide coffee every morning to tge volume trees during the water crisis. Much appreciated..love ya!!
I felt cold and wet after my morning school bus route but then the power went out at home so I couldn't get anything hot to eat or drink. I decided to go to Tims before my afternoon route. The coffee and sausage bacon and egg wrap were just what I needed. And the staff were interested in what schools my route went to. Very nice.
Was relatively quiet when I went in but the young man serving my request was smiling and courteous....top 2 qualities in my opinion....so rare these days
(Translated) Burnt toast !!! Menoum ???? (Original) Des toasts brûlées!!! Menoum ????
I had to pull up to the drive thru window because the employees ignored me at the menu board. Rajat was the supervisor. They never remember to put a sleeve on my tea even though I ask for it every time.
Take out
Went to drive through just now. And BOTH breakfast sandwiches were missing an egg. Usually I have an issue with this location one in 5 times. So this isn’t a surprise.
Great service, friendly
Love this place
Travelers tip: There is a McDonalds down the road. The cross eyed girl taking drive through orders was the worst part of my trip to Canada. She was very rude while I ordered and made sure to show her nasty attitude once I pulled up to pick up my order. While being handed my food by the polite gentleman at the window, she gave me a nasty look and shook her head at me. She also made sure to chime in as I asked the guy a question, correcting me with her obvious superiority. Someone needs to stick her customer service lacking greatness on the grill or mopping floors.
Fast pace workers. Excellent attention. Coffee and 1/2 French vanilla is my favourite.
(Translated) More than 20 minutes at the wheel for a black coffee. However, I was alone in the line. (Original) Plus de 20 minutes au volant pour un café noir. Pourtant, j'étais seul dans la file.
Awsome hot coffee everytime and fast service
Fast service always with the smiles and even my cup gets a smily face ????
Very speedy with service
Very busy place. Lots of people inside warming up a few hang around outside. Not full meals like in South. Good coffee and treats
great cup of morning coffe rite there
Went through the drive thru and asked if everything is in there ( as there is a snow storm happening right now), was told yes to make it home and missing half of my order. And you can't call them as "the customer is not available right now".
Take out
The server was super nice
Awesome spot & location is perfect!
Very clean, and service with a smile!
I came in at eight and they were out of coffee and donuts. No, I'm not kidding.