We have the opinions of people like you who are purchasing the products and services of Earls Kitchen + Bar (Restaurant) in Fort McMurray area (Canada).
To this day the firm has a score of 3.9 over 5 and that score has been based on 127 reviews.
As you can read, it reaches an feddbacks average is very high, and it is founded on a high number of scores, so we may think that the assessment is very reliable. If many people have bothered to evaluate when they've done well, it works.
You know that we don't usually stop to set tatings when these are correct and we usually do it only if we have had a problem or issue...
This Restaurant corresponds to the category of Bar & grill.
Was a fancy place just very little selection. Kinda bummed me out
Had the best steak in ages. Great, friendly service. Even the other patrons exhibit a culture welcoming atmosphere. Always a good time here.
Very tasty food. Good atmosphere.
Had the Thai prawn bowl and I hated it! It tasted fishy and was so unappetizing that I had to immediately pack it up and leave. I threw it out upon arriving at home. I am very non confrontational so that is why I did not tell my server. However, I would not recommend eating here when there are plenty of other nice places in Langley !!!!
It's a nice place to eat as a family or group just that there are not enough parking space
I asked for extra spicy chicken curry bowl and I was pleasantly surprised. Amiable and friendly waitresses. I enjoyed the food so much that I did not take a picture. Will definitely go back.
Earl's kitchen and Bar is the perfect spot to rest a but from exploring the Canadian Rockies. Very delicious food, the wings are especially recommended, the service was exceptional and of its finest quality. Overall I was very pleased with my experience there and definitely would recommend that to every visitor to the town of Jasper.
Always the best gourmet dishes and customer service all the time. Langley Willowbrook, location is the best!
Social distancing was at a high level. All staff wearing masks and telling everyone about the mask mandate and what they need to do to comply. Food was excellent as always. There was a 2 hour wait for walk up so highly recommend booking a table way ahead of when you want to go. Staff is always top notch...they have excellent service and attention to details
Atmosphere was great. All the servers were in masks and the safety protocals set up for covid seemed top notch and in order. Kudos! Our meals, my caesar, the dessert, and service were spot on! My hubbys shrimp in the surf and turf dinner was a little bland, and barely warm, but he ate it complaint free! We'll be back next time we're in Penticton!!!
Amazing food and service. Great views of the harbour. Best Cobb salad I ever had. Everyone in the family enjoyed their meals. Differently a go to when in town.
It was okay. Usually it's my go to place for their hunan kung pao. The food was watery, and kind of flavourless. Atmosphere and drinks were good, and our waiter was lovely. Go for drinks, becuase they have a great patio.
I have worked at earls before and i want to say Vernon team is top notch. I was the first person in their establishment on Sunday May 5th. I was warmly greeted by one of their waitresses. The bartender made a perfect old fashioned for me. The waitress came over and reccomend a couple of dishes for me even though she did not need to. The cook who made my penne alfredo cooked it exactly how it should be (not over saucy and the chicken was juicy and tender). The teamwork was so welcoming and they were all friendly. My hat goes off to your team and I plan on visiting again before I head back to Edmonton. Anja did a great job with her team selection and I hope nothing but great success for her team. Great job and thanks for a great start to my day.
The atmosphere created on the newly renovated all year round patio is the best in town. Always great food and service. A little on the pricey side but it's justified.
In the 20 years I've been able to visit this place I don't think I've ever seen a heavy-set woman bus tables here
One of the best Earl's Restaurants, consistently great.
Awesome environment, always good service and food clean place as well
Ordered Earls as our work lunch for pick up and when we got back to the office noticed our garlic fries were missing lol... called back and before we could say anything a manager was on his way over hand delivering the fries! Super impressed. Will definitely be ordering more work lunches from you guys! Thank you!!
Great quality of food and fast lunch service.
Dine in
Good food and great service but it definitely wasn't worth the price tag for it. As I can get similar food quality at cheaper restaurants, I likely won't be returning soon.
It was great coming back to Earls after a 2 month hiatus. They have done a great job of making sure you feel safe dining with them under the new "normal" If you get the chance to have Cody as your server you are in for a treat! He is personable and funny, and creates the perfect atmosphere.
Always exceptional food and experience!
Cozy, great food, excellent wait staff. Steak was perfect.
Servers were friendly, which is the reason you got 2 / 5 stars. Some ridiculous pricing here. Example, tiny cup of tomato soup with a couple croutons? $10.00 plus tax and tip. Love how the cheapest option to tip on your debit machine is 16%. Cooking at home is looking more and more attractive.
Awesome atmosphere, excellent service, great tasting food
Woohoo!!! 3,400,000 views on my photo of Earls Langley. Beautiful spot, great lookin drinks and food.
Amazing apple and beverageI prices at Happy Hour - 7 days a week. Wonderful staff - highly recommend the pub side
Excellent brunch. Great service
Poki bowl was tasty , i didn't like the prawns and scalops linguine ( it had nothing special actually, the sauce was something that u can make yourself at home)
We went in just a few minutes before last call - which comes pretty early now because of Covid - and our server Emily, couldn't have been more pleasant and professional. We could tell she was busy, but we could hear her maintain the same pleasant demeanour at the table beside us as well. After paying our bill, we had a nice chat with her. She was patient, answering all our questions, even though she was still busy. Well done, Emily!
Relaxed and comfortable atmosphere, with great service. An interesting menu, with both new items and old favourites. A little noisy, but to be expected with how busy it was. Nice division between the lounge and dining room.
Warm atmosphere, good service, good food. Willing to make changes to my order without a fuss. I have to visit again!
The food and service are always good. Old standards are there but they always have a few innovative choices.
$3.50 pizza. The only good thing to come out of Vernon since ever. Careful before you enter Vernon though, make sure you’re vaccinated for chance of being infected with vernonitis.
This place deserves more stars. Fantastic service and food. I can’t believe it’s at 3.9(jan 2019) compared to the rest of food places in Vernon. Probably best in Vernon!
Waited 10min to order drinks. Took 25min for the drinks to show up and didn't even ask about ordering. Finally get to order and all the food was confused and wrong (big sizes instead of kids etc, to the wrong people, missing items) and took a little while for that to show up. All the waitresses seemed like they had no knowledge of how to work in a restaurant - honestly didn't know anything, and would ask stupid questions after they messed orders up, such as asking someone if they wanted their correct soup AFTER someone else at the table had already been eating it unaware it wasn't theirs...like ???? No...?? Multiple bad visits at this location through multiple years. Would not recommend. Needs a new manager or at least better staff to start. Get this place in check.
It is a good place for dinner and having some drinks. The burgers and bowls are really good and the service is great. It also closes later than other places around.
Always great! Drinks were spot on ,frosty mugs ,icy cocktails! Piza and wings were 10/10. Loved the street tacos! And Great service too
Great spot in the airport to grab a meal pre-flight. Good atmosphere, access to wi-fi, and really your only option for sit-down dining on the other side of airport security.
We came in for lady's night and we got Jordin as a waitress and she was amazing ???? Definitely recommend her as a waitress ????????
I ordered a Valentines day dinner kit that Earls had emailed me about. They called to change the time I picked up at the last minute, so I got my daughter out of the carseat and back inside, no big deal, then they were missing part of the order when I got there and apologized, (the chocolates, no big deal) but when I got home I realized they had missed half of the dinner too, which was really inconvenient. I emailed back the Manager, Michael, that had been emailing me to coordinate pickup to tell him I was upset to have half of a dinner for my wife and I that I had paid for and coordinated to pickup while dealing with a newborn at home. I thought this would be a stress free way to do something nice on Valentines day while we relax ate at home. I got no response and not exactly the stress free dinner I had hoped for. I would have loved a response. A refund maybe, or even just some acknowledgement and ownership of the mistake.
Food was great but our server was not friendly at all, did not even smile once.
Always like Earls. Had a burger and it was huge. Bun kinda fell apart. Which says how great the stuff inside is. But the bun fell apart.
The teriyaki chicken wings here are unreal, probably the best I've ever had.The mojitos are also great. This is the perfect place to go with some friends to get a bunch of appetizers and drinks and have a great time.
Great meals and service
Instead of going with Skip thought the Id support the store directly and instead wasted 30 minutes of my time to get treated poorly- Did a takeout order and they forgot to pack a whole meal- it happens I get it. But the girl at the front …
Good food including poutine, sandwiches and draft beer.
The burger was amazing, really nice view of the mountains on the second floor. Service was good, gave suggestions on what to drink and eat.
It is always a great experience! The food is delicious and cooked with care. From the hostesses, managers and servers - they are always super warm and friendly! We recently got served by Rowan who was super kind- amazing staff and food overall!
Ribs and Chicken were great! Very friendly staff and drinks were awesome.
Service was not to bad! But i ordered a 6oz steak and potatoes with mixed veggies, one for my 14yr old son and one for myself. The wife had fish and daughter had pasta. What we received was more like 3oz steak was literally 5 bites and a small scoop of mashed potatoes with green beans not mixed veggies! Ended up walking out of there hungry after eating half of my wife's fish and i don't even like fish! For $23ea could have got a lot more elsewhere would have complained but was there on holidays and didn't need the drama!
My friend and I had an absolutely wonderful evening with Emily as our server. Yes, we were there to talk, laugh and eat.... Our BONUS was the service. Emily went ABOVE and beyond. She was attentive, respectful and courteous. I have worked in the service industry in the past so I can be a bit judgmental when it comes to restaurants. I am BLOWN AWAY..... Emily, Thank you!!! Hands down the best service I have had in 20 years!!
Came for dinner yesterday & had an overall pleasant experience. Our server was Erika & she was extremely attentive & was just an absolute pleasure to have as our server. Would definitely come back for the great service!
Awesome food.awesome service.our waitress was Bell.she was super
Very consistent good food good service
Total scammers... ordered for pick up got there order was messed up (didnt notice till i was home) and also price was $19 and change on the phone and when i first got there then the manager comes out and says it changed and my bills now 37.50 for 1 order of cajun chicken with some bs excuse that was him just beating around the bush with no real answer on why the change... never coming back i like earls in my home town but this 1 i dont reccomend to anyone
This was a delightful stop after a day of skiing! Service was great for our very large table and the food was delicious (it always helps when you're hungry!). I had a vegetarian flatbread and thoroughly enjoyed it. ????
Try the seasonal pumpkin pie! Done with a gingerbread crust.
Wow.... It's always a pleasant experience having dinner at Earl's..... Great food, great atmosphere and wonderful friendly service
Good food, friendly staff
Seem to be hitting an Earls in every town right now. Food was great and accurate. Somehow I didn't know about the bread which is an absolute must have now! Declan was a extremely nice snd attentive server with a great sense of humour. Very glad I made a reservation especially during COVID times as it made the whole arrival experience so much better then if we would have just walked in. In the last two weeks I've been to Earls in Victoria, Vancouver, Banff, Jasper, Penticton and I'm sure I'll be in Kelowna too. The consistency in presentation and quality is incredible. I'm totally an ambassador!
Good atmosphere. If I were to suggest anything....it would be to give out the recipe for the three cheese spinach and artichoke dip????
Service was great, appetizers came out quickly & all of our main courses were excellent, waitress was spot on as well!! One of our go-to spots for supper as we know it's always a great spot, good job from the kitchen to the waitress!!
Amazing food awesome service
Staff are trying hard to cope but it would have been nice if the washroom wasn't closed for a very long time!
Service was great and attentive. Good flavors and delicious mulligatawny. Fish tacos contained chicken not fish and were too spicey. Girlfriend's chicken burger was undercooked.
Amazing service and dinner, 10/10 would come back again. Portion sizes are great and they tend to specials with the dishes. The server Kiraya is great!
I got diarrhea after ate their ribeye steak. Avoid this place at all cost.
Earl's is always good food and good service. They were very accommodating for my 80 year old mother which made our meal that much more pleasurable. Thank you Earl's
Good food and service creating an awesome experience altogether. The view from the restaurant is also beautiful.
Good food, large portions. Drinks were very expensive and food was a little over priced for quality level.
Very nice spot, with great views from the outside tables. Probably the best happy hours deals in Banff! It gets busy at weekends.Always a delight here at Earls. Also, can't go wrong with the amazing happy hour menu!Good food, friendly helpful staff and great gluten sensitive options including fish & chips!Awesome deals with happy hour for a cheap feed with drinks.
Three couples, all on separate tabs and in a hurry. The staff was efficient, the food was very good and we were all impressed.
Great curry chicken. Friendly fast service
Dinner
Good dry ribs. Good beer. Nothing to complain about out here.
Great service great food.
Great food. Always consistent
Dine in
I've only been twice but the food and service have been amazing both times. The prices are way out to lunch (expensive)!!
Got their Thanksgiving Dinner takeout, the food was great and the instructions were easy to follow and order was ready at the exact requested time. Great job Earls.
Earl's prides itself on being on the higher end of things. The food prices and quality normally reflect that, so although you are paying a little bit more you are normally getting better quality food. Which would be extremely nice if they were able to execute this every visit, I have been there on a few slow days and a few busy days, and it's just luck whether or not the food is going to come out edible. That being said I do enjoy the environment and the friendly service so I will keep going back!
Love the cajun chicken,fast service, the waitresses are nice..
Earls surpasses my expectations. I'm on the Carnivore Diet, and was accommodated.
Great service and I like the new menu options
Down to earth decadence!!Best meal that we’ve had in Jasper and we almost missed it. Amazing vegetarian options. Beautiful chubky seafood chowder and fresh food options that kids actually like.
Earl's was good, it's a fairly popular restaurant chain in Canada but the food is good and there is a nice albeit smaller outdoor patio here. Would definitely eat here ut if you are looking for more authentic local food this isn't the place ut again the food is always good and consistent.
It's really the only place to go and the problem is they know it. I ordered the quinoa and avocado salad. When I received it I noticed that there was no avocado I mentioned it to the waitress, who took away the dish and brought it back and said we are out of avocado. I was a little shocked that when the kitchen staff realized this they did not give me the option to chose something else or have it anyway. What was more shocking was when she said since we maid we are going to have to charge you full price. I somehow feel like I should have been able to chose something else or at least receive a small credit for the no avocado. As I said it is really the only place to go in the airport and they know it. Not likely to change much
My husband and I were extremely disappointed in our recent experience here. My husband and I go to earls very often because we love their vegan menu. We ordered vegan tacos and vegan cauliflower. The tacos had cheese in them... we told our waitress “there’s cheese on the corn shells we can tell” and she replied “no there isn’t” ... this was unprofessional. And unfortunately we had tummy aches next day which had to have come from the cheese in tacos because we didn’t eat anything else that had dairy in it! Over all, we go to earls in west van and Burnaby and surrey all the time and we are always very happy with service but this location was very poorly run!
Good food
Great service when not understaffed. Food has always been perfect. Great atmosphere.
Very nice new Decor in very nicely appointed restaurant. Felt like I was dying in a four or five star hotel for the fixtures furniture and everything else was extremely first class. I ordered the street tacos it was disappointed that they were only 4 inch diameter shell and the bacani sauce was just a taco sauce and actually had no Picante at all. I also had the ribs appetizer and other than bone and overly cooked breading there is very little to actually eat. Street tacos or maybe rims are definitely a no. Wife had a caesar salad, too heavy on the dressing, recommend ordering on the side the bread was good and a huge portion. This was not our cup of tea but it sure was a pretty restaurant
Lovely time at earls. We were Met with great service from Sophie who always kept checking with us and was really polite. Definitely coming back for Lunch
Wow! The service was outstanding here! We dined here on a busy evening, but you'd never know it by how efficient this place was. The food was great as well!
Absolutely fantastic time at Earl's, served by the very best. Came here to celebrate a surprise birthday party. Spent an enjoyable 4 hours here, and everything we needed was looked after very capably by servers and other staff involved. Food was excellent, drinks kept coming, tolerance for our loud table from other guests seated nearby (who also joined in the fun), and then the whole staff came out with the birthday cakes and helped sing background harmony on "Happy Birthday"! Thanks, Earl's - you're the best!
Sick and tired of going to Earl's in penticton and paying for what it looks like is food shortages. ITS A Complete shame to pay these prices for scraps
good food, a bit costly but worth it
Good food.. we are gorillamoves.ca and stop here all the time
Great service, and a great staff. We had a very enjoyable experience thanks to our server Sarah and the manager Emily
The food was very subpar for the price. Sauce on both the mac & cheese and the penne alfredo was almost nonexistent and , in both cases, very under seasoned. This, combined with an unattentive and argumentative wait staff, made it clear we will not be returning.
Good service. Great food.
Decent food
Great good. Lovely staff. Had Hunan Kung Pow chicken for 22 years, 6 peppers of course.
Excellent burgers
Aweful mix up, ordered a veg stir fry and found chicken in it. If this is how they prepare veg food, I’m not going back!
Nice to be able to sit outside on the 2nd floor. They have heaters and the mountain views are stunning
It was really great. We had our favourite Cajun Tufu Sushi. Kitchen did a great job! Thank you. ????
Could have been better service. Food was delish.
Great food. Pleasant service.
Short wait time during happy hour, prompt service, and good inexpensive food! Earls is always a good go to choice. Menu is now available by QR code on table and I love that you can also pay your bill via mobile to limit the amount of time spent interacting with someone outside of your bubble.
The Blackened Salmon was excellent! Service was also very good. The 3 cheese & spinach dip appie was also delicious.
Earls catered for my little brothers wedding. It was without a doubt the best catered food I have ever eaten. The Salmon and Lemon Caper Aoli was on another level of amazing and the staff were the most professional I have ever seen at a catered event. Cheers to Earls Restaurant. Keep it up.
Good food and the staff are great.
there was a bit of a wait for the patio. we waited about half an hour for out table for three. other then the long wait everything was amazing. our server gregory was extremely nice and was always happy to help us. he constantly checked up on us with a smile on his face. we went for happy hour and ordered the buffalo cauliflower, beyond burgers and the coconut prawns, and the sticky toffee chocolate pudding. it was delicious. 10/10 would recommend this restaurant .
Every time I go into Earls, Jordyn and Emily go above and beyond. The staff here is lovely, and you can tell they’re all passionate about what they do. They have excellent menu knowledge, and the ability to make you feel like you’re at home. Earls is my favourite place to be because of them!
Awesome food awesome service
We've dined at Earl's in Jasper multiple times. Consistently great food, great service. Earl's is #1 for our family when we come to Jasper.
Food was great, service was great, management was all over the place micro managing everything and it was disturbing to the experience. Grand Prarie location
Best restaurant in Jasper. Awesome menu - pretty much has everything on the menu: pizza, pasta, noodle/rice bowls. Their happy hour specials are great - 50% wine bottles on Tuesday. Highly recommended. Views from the outdoor seating are awesome
Great service, looks nice and clean, and the food was top notch.
Typical Earls. Big chain with decent selection and food. Always consistent. Nice atmosphere. Amazing customer service from the bartender Kelsey! Made my wait for the plane a lot better. All the stress from work and long hours i totally forgot about when i spent some time there before my flight. Keep promoting that customer service and hiring people like Kelsey. I look forward to flying out again and having another great customer experience at the bar.
My college's and I visit Earls at least once a week for their happy hour special on food and drinks, the bartending staff are always unbelievably personable and friendly- Really engage in real conversation. This is a rare feat in business. Jared is the biggest reason we continuously return. Thanks Earls!!
Fantastic! It is my birthday today, my husband and I had a WONDERFUL meal tonight ???? our server Cali was lovely! Great marguerita, thank you!
Ok food and ok service!
Great food. Busy so a small wait but the views are worth it.
Nice place to sit and have a good lunch
What is there not to like about a good meal at earls?! This location seemed to have great food, friendly staff and a very fancy atmosphere. Now the parking in the front is very small but just across the street is a large parking lot. May be a very small inconvenience but there is a cross walk there so it would be no worse then parking at the mid/end of a lot at any other location.
An average earls
Such good service and the best steaks around
Earls has a great happy hour menu. With lots of variety of food and drink choices. I recommend the white truffle garlic cheese bread, and the guacamole margaritas. Service today was excellent as well.
The food was amazing and the service was great I don't think I've ever had such a good meal at a restaurant and they were great with my 2 year old
Always a treat to have a meal here before a flight. Great food, drinks and service!
Great food and beverage selection! Declan was a great host, server and could make a mad cocktail! Fries servings were a tad small, so I ordered 2!
Great food and atmosphere!
Despite having a reservation, we had to wait nearly 30 minutes for a table. While we were being walked to our "reserved" table, we looked around and noticed about 5 empty, cleaned and set tables. Also, don't add tofu instead of chicken, because you'll sadly be greeted by plain un-marinated cubes of goo.
We really like earls, but my wife's salad was not up to Earl's standards. My soup was fantastic, and friendly staff
Very nice waiters and staff. Overall great place to eat.
Very impressed with how the management at earls handled my issue. I ordered through skip the dishes but was unsuccessful contacting a skip representative when I realized an item was missing from my order. I called earls and the manager made an exception and was able to fix the problem right away. Thank you for the excellent customer service.
I love Earls and I love their happy hr this is my to go place to stop when I don’t know what I want and I want a nice drink!! We stole in our visit to Jasper here and I will say that from all the Earls I been this one has the best chicken tacos and they actually use corn tortillas!!!!! The other places use flour. The food at this location is just a lot better and I don’t know why!!!! We tried 2 of their new drinks and they where amazing!!! This will be my fav stop in Jasper from now on!!!!
Ok dining experience... is there a dress code there? Seems like you have to be a super model to work there. Good prices ok service ..
Very friendly staff, especially the bartender!
I gave two stars because our server did the best she could to try and make up for the delayed food and service. It took almost an hour to get our apps. Out of all the meals I had this week in Jasper, this one was by far was the worst. Terrible quality and no flavor at all. I took the recommendation and ordered the butter chicken, it tasted like it was a canned tomato soup with a touch of Indian spices and the rice was hardly edible. To top it off, we had a stomach ache for the ENTIRE night following this meal which was not fun at all. It was my first experience with Earls and will probably be my last.
Staff are very friendly
Foods ok but over priced you're paying to sit on facy furniture and eat a terrible meal
This is my go to place for date night. Great food and love the drinks. But my bill has been wrong a few times. Food was wrong and or the wrong food came to our table and was told I'd get a free drink. When time to pay the bill my bill in the debit machine was a bit higher then what was given to me.
I want to reach out and thank the Vernon location for an amazing experience. I live in Kamloops and have had hit and miss service in the past so was reluctant to try it again but thought I’d give the Vernon location a try as an old friend was coming in from Kelowna and I was in Vernon for a few things. Our waitress Courtny555 made the evening. Food and drinks were great too but the service was phenomenal. Courtny was fun, friendly, sassy, attentive and was great at recommending items. Even made sure I got my ‘Manlinis’ right each time. Still hesitant on going back to the Kamloops location but will definitely come and visit Vernon again if the service we received last night is the same service we receive each time. Thanks again
super expensive. go to earls when you want to throw away money. #pretencious
Great food, nice staff and nice atmosphere.
Good food ok prices
Food was excellent, music way to loud, prices a little high.
My favourite spot for crispy calamari????. Unfortunately, not on the menu anymore????. Excellent customer service though????
Food was very good, service was great also.
Beer is expensive
Good food and service. Clean, not crowded.
My friend and I came in at about 12pm, the busy time of any restaurant. We got seated outside. It took a while to get our drink order in as well as our food. We got our drinks and then waited for our food as usual, a lot of the new guests that got seated after us started receiving their food before us, and some had the same dishes that we had ordered. I did have other plans for my morning, and started regretting coming to earls. They were short staffed and completely disorganized, which I understand during lunch rush, yet if I had had no experience in the restaurant business I would have walked out and never came back. Once I received my food my eggs were cold, and my hash burnt. It was just one disappointment after another.
Do not go here. My friend and I had to wait for 10 minutes in the front for a seat while there was so many empty seats. When we got seated, we were just left alone with no water and nothing. We wanted to order but no waiter came. They have too little waiters/waitresses. Horrible service. I was extremely disappointed and just left the restaurant.
Good food, good service as usual.
Beautiful spacious lounge n good martinis, over cooked food.. burnt or stale oil used for frying .. big turnoff. Steak could hv been better if it was a bit underdone than the medium rare we requested for. Good for one visit
Didn't feel valued here, was virtually ignored..
Worst restaurant ever servers are horrible ask for water 10 times don't get it until your meals done portions are ridiculously small and the price is ridiculously high
Me and my brother are regulars at earls. No doubt the ambience is great, food is delicious and the service is always amazing. We always enjoy coming at earls and have a good time. I only have one complaint about one of the night manager i guess her name is Charmain, i have noticed from last 2-3 times that she is really rude to us. I dont know if she is like that only or she does that on purpose. I would really suggest that she gets better or you guys might loose many customers. Otherwise earls is great.. Thanks
I phoned in an order to pick up as this place is incredibly busy and it was nice to eat by the lake. Got orders from the plant based menu, and the food was delicious albeit pricey. We appreciate the very, very few (almost zero) vegan gf options in Jasper.
Best location for a quality time in gp
One server for a full restaurant. An estimated wait time of 20 minutes for one drink is unacceptable.
The food is usually consistent across Earls locations but sadly I can’t say the same for the service. We came in this evening ~6PM and waited politely in the lobby for our turn to speak with the hostess to get a table. We had a woman rudely cut in line and yell at us that they had a reservation and therefor should be taken care of before us. The hostess made no effort to tell her to get in line like everyone else, and when my husband brought this up, all the hostess did was shrug and say she agreed that the woman was indeed extremely rude to us. After being seated, our waitress got to us and took our orders promptly. Appetizers (chicken tenders for my young son, and calamari) arrived in reasonable time but our mains didn’t arrive until 50 minutes after our appetizers. During this time there were no inquiries from our server about additional hot water for my tea or additional drinks for my husband. No apologies for our mains coming so late either. A different server later brought our soup after the mains (???) and apologized saying that the soup the kitchen originally wanted her to serve us was cold. Nobody checked on us at all during our meal, and our server didn’t seem shocked that by the 2 hour mark, I was sitting alone at our table with our meals unfinished because my son had literally fallen asleep from the length of this meal and my husband had to bring him back to the car. We had actually intended to order my son a chocolate lava cake as it was his birthday but needless to say that didn’t happen. I had to flag her down for boxes and the bill. 2 appetizers, 2 meals, a soup and two drinks came to just under $140+16% gratuity. The service was nowhere close to worthy of 16% but I gave it because I don’t want to be perceived as cheap. However it’ll be pretty hard to convince me to ever return to this location. We ended up purchasing a small cake nearby from H Mart and had it at home instead. What a disappointing night out.
Food was pretty good for the price! Knocked a star off because our specialty bread was missing from our order.
Sarah did an awesome job during this pandemic. Thank you for the awesome service
Service is good, they are attentive, and they have a good online reservation system. The pizza came out burned, but they refired it without question.
Had the dynamite rolls, they were so good, had to order a second order, the service was excellent
Terrible service. Ineffective management.
Gotten a few takeout orders wrong here. Patio is getting pretty sweet though
Great lunch place! And wonderful sun room. Felt like I was in an upscale garden!
Good food kinda pricy tho
Great service from an Aussie gent. Good beer and tacos on special (I wouldn't get the tacos at full price). Dad enjoyed his burger.
Really like a lot of the food offered here. Staff is always great and friendly.
They were awesome gave great service to me and my two kids. Thanks for the good prices and delicious food. Will be back!
With two small children and Covid, I haven't been out to dine with my wife for over two years. I was a little taken aback when our server couldn't get through a sentence without sniffling mucus back up into her nose. I mean even without Covid, servers usually don't come in if they're sick like that. I called the manager over and said I'm fine with it if she's had a negative Covid test. The manager just said she'd take our table. My wife ordered some earth bowl or something and the salad leaves had turned, and many of them were black, wilted, and a little slimy. I brought this to the managers attention, she asked if my wife wanted another, she did not, then she said she would give us a desert on the house. The desert, a berry cheesecake came out and immediately we noticed that there were a few berries that had turned, one was completely covered in mold. The manager was kind enough and paid for our meal, which wasn't necessary, my pasta was fine. I would suggest a little more training in the apps department. I know that these days they probably don't employ an Expeditor (someone who checks things over before they go out) but in the absence of one the apps guy or the server should have noticed these things. Atmosphere was great, manager was great, quality isn't like it used to be.
The blackened cajun chicken was exceptional! It couldn't have been tastier than this! Thanks YMM Earls
Went for appies and a drink with my man, sat on the patio. Followed covid rules, very clean inside, nice staff also :) our food came out fast and correct, drinks were delicious ????
Awesome food, awesome service totally worth the money!
Very giid Waitress was swet and quick qe wnr for my bosses birthday and it was a fun time whenever she gave us orders she would chill and talk and crack jokes
Good place, great food. Nice servers. Price is reasonable for higher quality food
I have been a fan of the food and service at Earls. I miss the California Shrimp and Pesto pizza. Some locations in Calgary aren’t as good as Vancouver which is unfortunate.
Even though Earl's is advertised and priced as a higher-end restaurant, I was extremely unimpressed with the experience. The place looks beautiful, but it seemed like our table was placed haphazardly as my seat was about an inch away from the chairs and customers next to us. Service was okay, a little slow because of how packed it was, but my brother's meal came 15 minutes after everyone else's, and we had to ask to get it. My dad's Surf N' Turf came with: bare grilled asparagus, a steak that tasted like liver and had an off texture, and a separate plate of white, unseasoned and unsauced, steamed shrimp. For $45 you'd expect a great steak and flavourful sides, but my dad left majority of his food uneaten and didn't take it home. After mentioning how sad the dish was, a manager took it off the receipt which was appreciated but didn't fix the experience. Overall, it's a lively place for appies and drinks, but you'll be bargaining with the quality of a real meal.
Had Emily as our server, very officiant/polite while adhering to covid protocols. Definitely recommend!
I got Steak and Frites, salmon zen bowls and clam chowder for take out on Valentines day. Clam chower and steak was good but the fries in the steak and frites was gross. Should have packed the fries separately instead of under the steak. mcdonalds fries taste way way better. Not what I expected for the expensive price tag. Salmon zen bowls tastes gross as well. Too salty even asked for easy on salt. Really thirsty after the meal.
Awesome place, great vegan options
Always a pleasant experience.
Great choice for a quick bite in the heart of town. Good burger, decent soup, crispy wings. And, a super friendly atmosphere as a bonus. Highly recommend. ????
Myself and a large group went into Earls on a very busy Saturday night. They were very crowded as there was a street festival going on outside and many people were going in to eat. They had limited seating but the hostess Natasha and manager Scott were very helpful in accommodating us. Our server Toni went above and beyond to help get us in, fed and out as quick as she could. Would highly recommend visiting this establishment. The staff are incredible and the food immaculate!
The bar staff were great, friendly & personable. Typical box restaurant - a bit too loud... our waiter was very accomodating for our larger group - unfortunately some of the food items out of the kitchen were sub-par, but the manager comped those items on the bills, so that was very stand up of them.
Great service
Very nice spot, with great views from the outside tables. Probably the best happy hours deals in Banff! It gets busy at weekends.
Guys, no fault of the waitress or kitchen staff that were working today, but you really do need to schedule more staffing on Saturday afternoons! The restaurant was packed and there was only one server + one cook working. My soup was cold, which I don't mind, but I almost missed my flight.
The service there is terrible me and my husband went to dinner there last night and we waited I'd say a good 15 to 20 mins for a refill or a drink everytime our server wasnt at our table at all to where another server had to take over and she I will say was absolutely lovely ! Our food was gross my husband ordered the chicken tacos with the extras didnt get that there was barley any chicken and I ordered the chicken alfredo the chicken was burnt and who knew we could burn noodles never again will we go to another Earl's thank you again to the girl who helped us out in the end
This Earl's is very consistent.
The food was great. Service very slow. Not too busy, but seemed like waitress was to busy with other things too do.
Stopped in today for a lunch had the most amazing server, Britt A. Excellent service, professional, sleek, and enjoyable to have as my server. …
Delicious food!! Must have the desert.. Franky was our server, she is really good helped us select the best from the menu.Thank you
Food is always good amd they have great servers
Take no chances, drive a block away to this place called cactus club. You’ll enjoy better customer service, better tasting food, and a better atmosphere. The service here is poor, the food is sub-par. The waitresses forget about you, the list goes on. Also Emily does a great job at pushing a great “feedback” score and making you feel uncomfortable. That’s definitely a first at any restaurant.
The views here are awesome! It's definitely more expensive than other locations but that's to be expected. Came back multiple times during our trip to Jasper. Service was pretty alright, could be a bit more responsive but they're a very busy location.
Amazing food. Very reasonable prices. Great happy hour menu. Friendly server, great location. Quick service. Cant say enough great things about this place.
Service was slow. The ceasar salad was warm and tasted like tuna. The clientele smelled like fish as well, but I guess that's what you have to expect from Vermin.
Was an amazing atmosphere with great quick service by are waitress (Kate and Carman) unfortunately there POS system was absolute garbage, an amazing night despite the very painful POS system. Get new system and this would be a 6 star rating.
2 stars just for food. Poor service. We had to wait for so long to be served. No body came to us to take order. I asked for a tongs and can you imagine the girl just disappeared. Finally we asked another girl to bring us a tongs and I told her that we been waiting for tongs for 1:30 hour. Like this is common sense in this pandemic nobody wants to touch food when we are sharing with frnds. You guys really need to work on your customer service and satisfaction. When the girls were crossing our table they even ignored making eye contact. They were just running here and there doing nothing abd pretending that they are working really hard. Come on grow up girls.
GREAT HAPPY HOUR FOR BOTH FOOD AND DRINKS. Friendly servers. Best views on balcony with mountain views. I’ll continue to support this business in Jasper.
Run-of-the-mill bar and grill.
Never knew Earls was testing robots in jasper. Service was very robotic, I felt like I was one of the humans from Wall-E (although the portions were nothing like Wall-E).
Our server went beyond our expectations. He was very friendly and welcoming. He made sure our drinks is always filled up even with the busy atmosphere. Definitely coming back. Hopefully, he is our server again! :)
Meal type
Good food, good service, patio is well set up for requirements.
Great food and great service, the patio is also the best in town!
Love the Happy Hour Menu in the lounge! This is our go to place every Friday night. Food is top notch & if you are lucky enough to be served by Sarah you are guaranteed exceptional service as well. Can't ask for more!
Such an absolute blast going to this location! Very nice, and tentative staff! The food was stellar, and the establishment was very clean!! For having Earls being one of my favourite places to go and eat at, this location did not disappoint!:)
Good food excellent service
The food was good..the host was friendly and nice...the wine glasses.. plates and spoons are not thoroughly clean...lots of food marks and finger prints on the wine glasses, we ask for a new ones but they were the same
our server Sara cared more about the table next to us that appeared to be staff members or her friends? and was sitting at their table without checking on our table, with our empty drinks. she didn’t care it was my friends birthday and seemed annoyed that we wanted to split our friends bill for his birthday. We love Earls and go to every location, we love the food but this server ruined it for us.
Absolutely amazing service. Great drinks. Love that they serve fat tug ipa on tap. Cajun chicken burger is a perfect amount of spice. Will be a returning customer for life.
What more can I say. Earls has always been, Is the best & will always be # 1 in our books. Food superb, staff funny corky,down to Earth, honest, reliable & the best thing is they are all my family members. We have become this close due to Earls is the best.
My family had the best experience eating at Earls yesterday. We had Emily as our server and she was amazing - tentative, kind, helpful, personable, warm, and so diligent. She was able to express her warmth and kindness even through a mask - and I'm sure that this can't be easy to do. Her timing was perfect allowing us to relax but never leaving us needing anything. I don't have room to list everything that we ate but the crab and shrimp gyoza, Nashville Chicken Sandwiches, the half breast and rib combo, and chocolate cheesecake were outstanding. My husband really enjoyed the Grapefruit Negroni. We hadn't been to Earls in sometime but we'll definitely be visiting more often. Also the new renovations have given the restaurant a really fresh and welcoming look.
Fantastic Menu! Loved their "bowls"! They were huge and so fresh! Sushi Rolls were excellent! Nice wine selection. Fine dining but casual! Will be back!
Came here middle of September 2020. Very disappointed that it took them 40 minutes to make my standard burger. The waitresses never asked is we wanted to get our water refilled
Could have been better if they were not treating us "different" due to our colour... Six people sitting in a booth while whole patio was empty Salt and pepper in a petry dish was a unique experience. Highly recommend if you want to fell unwanted.
AMAZING!
Service is good and I liked the dessert but the food was a bit slow
My friend took us to Earl's during their happy our. The prices are very good and their house Rhino lager was superb. I would definitely go back.
Classic Earls experience: good, pretty standard greeting, good food.
We've been to Earl's restaurants all over the place, and this one remains our favorite - wonderful ambiance, great service, and the food never disappoints!
Good food great view but a little pricey for the type of menu.... bar food with the steak as an added high light. The steak is wonderful and the cooks do a great job.
Ordered on skip the dishes, missing part of our order. Tried calling to inquire. No one would talk to me.
I had a Cajun cheddar chicken sandwich which was Hella good, but I also go the vegan buffalo cauliflower at the recommendation of someone and.. they were highly disappointing. Vegan ranch was very good so compliments to that, but basically no breading whatsoever on them to add a crunch or compliment any flavor, no spices I don't even think salt was on there just some light greens on them and they were barely covered with Buffalo sauce, a drizzle I would call that, some didn't even have any and it was too light to even get any on any other bites anyway. I would recommend they look at a recipe made by someone else before adding that to the menu and especially for $16.
Dinner
The service was good and the food was very good.
There are better places with far far better service.
Brunch was okay and priced fairly
My mojito didn’t ha e alcohol in it. My burger didn’t have any cheese on it. No flavour. But our server was nice
Good atmosphere. Great food. Good service. Super view. Tables are a little too high for the seats (or perhaps the seats are too low). Went there 2 nights in a row. I would recommend the Cajun chicken sandwich - very succulent. Is it me or are most of the staff part-time models? ????
Food is not the normal for earls. Sent my dinner back had to wait for it to be remade while everyone finished there's. Was not even offered a free desert for the wait. Nor did the manager pop by to apologize which is standard protocol.
Had a terrible experience here. The service was brutal - impolite, slow and disrespectful. I understand it can get busy, but it is your job in the SERVICE industry to provide service and provide it well.
Was good food, service not so great.
No idea why anyone would rate less than a five. The food was incredible. I tried the gyoza, yam fries, and poke bowl. I'd order it all again in a heartbeat.
A great place to stop. Food always good. Happy hour from 2 till 5pm
Just ordered take out clam chowder soup, it is extremely cold. Why serving customer cold soup? Not even warm, it is colder than room temperature water. Ridiculous
Great service! Food is same as every Earls - great.
It was great we had our christmas party there such good service
Amazing Place
Another greatER experience at the Langley Earls, and this time all because of the new manager in place, Fernando. Someone bending over backwards to make it happen, to please, even on situations that may or may not be reasonable to ask for. We drive from Richmond to Langley because of the people creating "this". Thank you Langley Earls and thank You, Fernando Argueta!!!
Delicious food but portions are not worth the money.
This is a great location for an Earls. The food is good, and it's one of the best restaurants in town to handle large groups. The only concern I have is the lineup to pick up your takeout food during COVID.
Had a reservation for 4:45pm.checked in at 4:40pm., told to join outside line. The line had about 10 other people cold light rain that night. At 5:00pm as line continued to grow, I checked in again. "How Long is it going to be before our table will be ready,"? "Answer it should not be too much longer sorry." My wife joined me, Said"we will have to cancel our reservation tonight and go somewhere else as my husband has underlying conditions cannot stand out in this weather," a manager arrived and setted us just inside. Great thank you! At 5:05pm.we were at our table for two happy! A wonderful drink was brought which was ordered while I was sitting inside waiting! Beautiful restaurant, drink delightful,cup of soup our favorite, the rest of the meal just ok. All Staff were great! Will eat else where.
Dine in
All the food we ordered was really good. My son and I split full order of ribs and chicken. Was the first blackened anything outside of Louisiana that was any good. My daughter had the Cajun chicken sandwich and really liked that as well. Would recommend this place to others. Bill for five meals and water was just under 120.
Beautiful, trendy atmosphere. Our server was kind, truly filled with smiles and love for her customers. Food tasted great. Busy place so can take a bit for food to arrive. Don't be in a hurry. Just the way it goes in this town sometimes.
We sat at the bar area and greeted by a bartender. He recommended us some drinks. Nice food and environment. Love chatting to the bartender. We had an awesome night. Thank you Alex.
Excellent views, excellent cocktails, exquisite pumpkin pie. Staff was great and the quiet eating and drinking arena. Great drink selection. And did I mention the views? Well done!!
Great service.
Nice service and food.
Yum, breakfast was great the waffles with fruit ontop was delightful i wasn't a fan that there was frozen fruit mixed with fresh fruit. Should just be fresh :)
Food was good , service was efficient and kind.
Very enjoyable space and atmosphere. Felt very safe with all the social distancing rules in place. The food was very good as well. It was just perfect for a quick family outing after a game of disc golf in the local park.
Good enough! Nice staff.
We ordered the Earl's dinner for two tonight at the Earl's in Vernon. The meal consisted of two burgers, fries, wings and cheesecake. Food quality was very poor even for take out. we ordered the meals and consumed in our RV directly in front of earls, meals were eaten immediately upon receipt. Food was cold, soggy fries, stale buns. Waited on the phone for 10-15 minutes to order. Food ready in 30 minutes. We have done RV takeout at cactus club 3 times in past two weeks. Very slick on line ordering, text when food is ready (typically 15 minutes). Food was almost as good as restraunt dine in.
Wow, what a busy spot... And the real tourist season hasn't even started yet. That being said, our server was very friendly, the food was quite good and seemed reasonably priced. Being from out of province, I am always pleasantly surprised when the bill arrives and there is no provincial sales tax ;-) With this place being as busy as it is, you will want to be sure to make a reservation. On our last stay we were able to do this online only about an hour or so before we went there, and that got us a much better seat than the couple that arrived just in front of us without a reservation.
The Earl's Fort McMurray International Airport is the 3rd Earl's that I've been through this year. The 100 Avenue corner 178 St, Edmonton gave me and my mom so so bad service . The server at the said airport didn't even say thank you when I gave a 16% tip. Are you guys just after the tip? How much tip do you want 50% ? That's too much!
I just learned about these happy hour prices. Never really paid attention to them before. They're amazing prices. I was able to order 3 meals, which are like snacks, I guess. But the prices makes them well worth it. There's a pretty great selection. Seating on the outdoor patio gives a wonderful view of the mountains as well.
Great service and excellent staff. I really love going here for supper
The first steak arrived way overcooked (requested medium rare, got a well done) but the manager went above and beyond duty to make sure we were happy.
Too loud and service is too slow
Food was delicious, Cajun salmon & steak and peppercorn
Always an excellent experience!
I was a little surprised when the receptionist told me over the phone to use their website to make a reservation, and when I arrived the personnel were not bothered when asking me to wait a couple of minutes in the staircase as I was holding my son in a stroller... but the dinner was really nice. We were well installed and the personnel turned out to be very nice. Food was truly delicious and we loved watching the cooks at work in their open kitchen concept.
Great evening I love this place
I replied to your email to describe the service I received that evening
Awesome food and beautiful room!!
Well done, very clean , the staff are great and the food was the best. The prices were reasonable and I will return!
Brianna goes the extra mile, great service :)
Very delicious food with good quantity. Spectacular patio seating with amazing views. I'm vegetarian and their Impossible plant based burger is the best I've ever tried. Would come here again and again!
Went yesterday for happy hour and had such a great experience! Not only was the food delicious but we had great servers Sarah and Thiago. Both very knowledgeable and efficient had no complaints. Sarah recommended the watermelon slush as well and it was so worth trying! Will defs be coming back and hopefully we can get such great service again!
great food (we loved all the smaller dishes to share) and really good specials after 9pm, just a bit chilly for us with the air con
Food is good, service is a little slow, and its a little expensive. Place looks great though.
Excellent food and service. Nice decor and good parking. Great location in middle if town.
Our first time at Earls was pretty disappointing. Even though our server was nice, when we told her about our burnt steak she said it was because the steak was well done. I don’t think well done steak should taste bitter. It was definitely burnt. If it was other restaurant they would offer us a new one. So we said it was ok and ate it anyway because we were hungry. We just had to cut the burnt parts off. Other food was great.
Always a great place to share multiple dishes and hangout.
Be ready to wait 1.5 hrs for a spot then once seated, over an hour just for some service. Food was just decent. Quality was not up to par with the price. Steaks were quite tough and not the quality I expected. My rare steak had a gray tinge to it rather than pink or red (in the middle). Asparagus was old and hard. The worst was slow service. Had to wait very long for takeout boxes and bill. Saw our waitress chatting inside while the other tables were being served (by a different waiter). Gave a lame excuse about busy serving other tables... Management needs to do better. Definitely won't be back.
Awesome food and Service! Can't wait for the new patio to open!
Always good food and drinks.
Nice atmosphere and good food and service. I would give 5 stars but I find their prices a little on the high side.
Apart from the terrible mortar and pestled mojito.... Other drinks were well done. The food here is usually pretty good. Friendly service and a really great happy hour menu.
They didn't bring our bill for at least 20 minutes despite having half a dozen servers and about 15 customers. Hate being held hostage to pay the bill.
Some of the locals aren’t expecting much with this rather high average. Depending on who’s serving you, who’s cooking your food, and who’s there to greet you and say good-bye at the door, this Earls is definitely hit & miss. Definitely not as good as others in the chain, e.g. Earls in Victoria. Too many TVs as well, TVs literally on top of TVs; didn’t realize they were a sports bar. Only problem is, they usually have the sound too low, or even off, so you have to create your own colour-commentating. And you have to crane your neck to watch while at the bar, of all places. On that note, definitely don’t sit at the bar: the barstaff only know how to mix and pour rudimentary cocktails & beer. You won’t get much small-talk, much chit-chat, from that crowd. In the words of the Irish – not much craic. Most boring bar I have ever been to; I can see why this Earls is so quiet in the wintertime. Some of the staff blame the inclement weather but Calgary or Regina have a busier vibe, even when it’s -20C out. If you are going to waste your hard-earned money at this establishment, make it worth your while and have Sarah or the guy with the bun in his hair (believe he has a Greek name) serve you; get a table in their sections, you shouldn’t be disappointed. The head-hostess is a sweet girl, if she’s still there. Washrooms are clean; the pizzas appear good. Try the Red Racer IPA draught… only reason to be at the bar. Don’t touch the Rhino Pale Ale… literally piss.
Food and service were great. Reataurant was dirty and dusty with a lot of flies.
Wine selection was not good as Vancouver
Excellent restaurant, friendly staff, perfect food. Liam was the best waiter we ever met in our travels. Thank you, Liam, thank you Earls...
Great food and service. I always leave satisfied at worst and super happy at best. Menu is always diverse enough to be interesting, with specials varying enough for me to be satisfied as a regular.
Just came for a couple drinks but very warm atmosphere and friendly, energetic hostesses. Nice place overall. Would return for sure.
Bad service and good food. Took us 10 minutes before we had a server come see us and that was only because I eye balled the manager. The server was slow, talked very quiet and I could not hear here. She would also serve on table at a time and constantly walk by our table. I would have loved another beer with my meal but after serving our food she did not talk to us again until we we're finished. It took us nearly a half hour to eat in wing night as we ordered lots of wings and appetizers. Wings were excellent and the spinach dip is amazing. I recommend trying this place out as my score reflects the poor service.
Awesome food, beautiful patio, cold drinks. Just what I was looking for. Highly recommend.
Unprofessional server, he talked to us like we were dumb, didn’t know the menu and served our food over a ledge. Bought a alcoholic beverage with floaters in it, spent well over 150 for a friends birthday and the experience was very poor. 1/3 dishes came cold and a side Cesar salad was served warm wilted and costed 9.50. Disappointed but hopefully was a isolated incident. Went again March 7th, service was poor and slow. Messed up our order and took 20 minutes to flag someone down to get cutlery after the food was delivered. Won’t be back
Ordered Thai wings they don't know how to make them and they weren't cooked well at all didn't even taste like Thai wings tasted more like teriyaki. Then ordered the soup salad and pan bread and they didn't have Pam bread and gave me a half slice of sourdough bread very disappointing
Always amazing food and atmosphere. At Christmas it’s stunning and beautiful.
Appalling service. After I ordered my food I was left waiting almost an hour to actually eat. The already extremely unwelcoming staff were so busy fixing their cleavage that they failed to pick up the food that was all over the floor behind them. When we eventually finished our meal after a long wait, our server picked up our empty dishes so aggressively that he hit my plate across my shoulder and it landed all over me and the floor, which I never even got so much as an apology for!!! The whole restaurant was absolutely filthy, if I had seen the washrooms before I ate my meal there is no way I would have even stayed, as the whole place was covered in wet toilet paper. When I was paying my bill, firstly I was absolutely shocked that I was charged almost 10 dollars for a small bottle of beer that I would be charged 6 for in most other bars, secondly I was so unhappy with the service that I left a slightly lower tip than I normally would (not that any tip was deserved) my server was so sour about this that he actually threw my receipt at me. Will not be returning and definitely will not be recommending!
We've ordered a several dishes (you can see pictures of the dishes) and all the dishes were delicious. Nice view from the restaurant. Also good service.
Better then the an average Earl's in the city of Edmonton!!! But it's probably because of its location? But we did enjoy our meal and our waitress was top notch!!!
First time here and we ordered a Cesar salad, ginger ale, blt sandwich and mushroom soup, all for 40 bucks. Never going back here for lunch. I would expect dinner to be this outrageous but not a bowl of soup smh.
Such a sweet French waiter
I love this location! Amazing food and great service.
Earl's has been my go to since I've moved to Jasper. Their happy hour menu is unbeatable and the quality of the food and service is outstanding. Theres even a few decent vegetarian items on the menu which is a great surprise There's an awesome view from the balcony if you get a chance to sit out there.
Poor menu selection...
The best place to go n eat and you get the friendliest people there
Great food wonderful atmosphere excellent service
Great place in Penticton for lunch or supper. You may think it's only for the younger crowd, but that's not entirely true. My wife and I are "older", and we'll occasionally go here when we have visitors in town, and we want a nice comfortable place to sit while catching up with the latest bit of gossip our visitors bring us. Good portions, a wide variety of choices on the menu, and tasty appy's
The Earl's in one of my favorite restaurants! Always looks great, delicious and fresh! ????????????
My go to for take out. Prices are okay and geat portion. Like the new menu.
Food is good, service was friendly and quick. Great option while waiting for flight.
Burger was really greasy, salmon wasn't cooked enough in middle and kids chicken fingers were dry. Hopefully they were just having a bad day.
48$ plain gray steak. Honestly disappointing, it looked like a great restaurant until I tried the food. Please try harder on your steaks or at least reasonably price it. But I found that the sushi was amazing!
Food quality does not match the price, if I'm going to be paying that much, I expect great food, not ok food
Love their Happy times, reasonable drink prices at those times and a great place to hangout with friends. I ordered Moscow Mule, fries, great combination with affordable price.
Its ok
Steak was amazing. Awesome staff and great atmosphere!
Great place for dining..nightlife was good before everything happened last year but always got great food and drink specials!
Shout out to Javin! Awesome service. He will not disappoint! The food was awesome and delicious! Thx for an awesome experience.
Was disappointed they didn't have any type of brunch menu.
Always a good meal with great service. You can count on Earl's for a great time. ????
Consistency as always. Good food, decent service, well spaced out to keep as safe as possible during the current state of things. Can't ask for too much more.
Great food, even better service. They did a fabulous job with placement of tables etc.. for covid
I had the advocado toast and it was amazing! The eggs were poached perfectly and the salad was nice and crisp. The green juice is also worth trying, a bit strange but refreshing and healthy!
I had terrible experience too . That girl service was brutal . She forgot our drink . When we ask her our drink . She said sorry one time . But then she forgot to bring that drink again . We ask her where is our drink. When she bring our drink . She did not say anything . We did not get first drink over than 30min .she did not bring our drinks long time . Food is slow too . When We drink 2nd drink .we got first food. Our waitress was super bad . Better not come here . And music is very noisy. Can not talk with family . I don't come back anymore. They destroyed my day.
Ordered a brunch plate with 2 eggs, crisp potatoes and a sausage. Eggs were over done, potatoes over crisp, and sausage over cooked. Coffee was bland. Food took over 20 minutes to arrive. Had a party of 6 and was charged automatic gratuity of 18%. The waiter didn’t check on us once after got our food. What is the point of mandatory gratuity if we don’t even get the basic level of service. It used to be parties of 12, that minimum has dropped to 6. Waiter said it was based on volume, but 6 is volume?!? Laughable. With food quality so subpar, service so lacklustre, and a 60% empty restaurant, does not necessitate any gratuity at all! Corporate complacency at its worst. If I wasn’t late for another event I would’ve had a word with the manager. If the manager actually gets this. Message me, we’ll chat.
Ordered a steak and shrimp durning happy hour. Was okay but really just wanted a steak with shrimp. Came on a bed of Asian rice with pickled salad. More of an Asian vibe than streak.
Amazing food. Always a great experience.
Nice clean place. Great service from employees who always had a nice smile. And the food was excellent.
Little pricey for what's on the menu but service and atmosphere are good.
Consistent! Love this location
Very good chicken fingers
Went to Earl's for dinner my sister has came down from Calgary and we are from sicamous first off they seated someone that needed the same amount of seats ahead of us even tho we had been there much before them . We ordered apps and entrees and time passed only seeing everyone around us eat even those who got there after. We got two appies one out of two appies one being the wrong one they took it away then came back to tell us after an hour and a half of being here our order mysteriously vanished in the machine but they could have it done in 20 mins if we would tell us what we ordered . I'm not one for wanting compensation for screw ups or anything but their lack of remorse was astounding they could not have cared less they messed up and absolutely 100% did not care because we were just a table . I will not ever go back to Earl's in vernon . Ps the appy we did have was fishy and luke warm so maybe a blessing is disguise we did not get to eat anything .
Classy atmosphere, cheap wings ($7 for 12) after 9pm - hard not to like it!
Staff could use some more training.
Decent burgers, but the steak was gross.
Staff and service was fantastic. Food is always great!
Horrible service
I didnt even want to eat here while we passed through Vernon thinking it was just another franchise. However, the staff and service where amazing, they went above and beyond. I joked about how good the pan fry bread was and if I could order it in bulk and our server contacted a general manager to actually get me a price. I was truly amazed at the amazing service. The food was really great too. I prefer to try an eat at places I haven't been before but would make the exception for this Earl's any time I'm in Vernon.
Absolutely the worst food I have ever tasted and re-tasted for hours afterwards!!! I think you actually have to make a concerted effort to produce that crap I was served. NEVER AGAIN!!!
This Earls is average at best. If it didn’t have the Earls name it would have been out of business a decade ago. Service is bad along with the food being bad. Really wish this was a Joeys or Cactus Club.
I go there with my job great food service was great and the style of the place is really nice but food is a bit pricey but still worth it
Our experience at Earls langley today was amazing!!!! The manager Emily was incredible and really made our stay special and memorable! definitely enitly would recommend. can’t wait to come again
Amazing lunch. Took awhile to be served but worth the wait. Had the quinoa powerbowl + salmon and dynamite roll. Highly recommended. Great view.
Business meeting, staff was friendly and accomodating
Great service, good food, nice atmosphere. One of the better places to grab food and drink in the city!
Always Great Food and Fantastic Service!
Lunch
Did not have the most pleasant customer service experiences. Food was ok, I’ve had a lot better from Earls in other places, at lower prices. The happy hour deals are the only reason to go.
Great afternoon lunch stop. Not too busy with good drink specials. Delicious entres and great service.
The food was good but the service in the bar was mediocre. We arrived at around 8PM and found a table in the bar side of the restaurant. Some time after ordering our drinks the waitress dropped off our drink order and left before we were able to order food, once we called her over from the bar she took out order and we waited for a long time for the food to arrive. Once the food the food showed up it was good! But the wait time was not good.
We came to Earls with no reservations and got a table in about 15 mins. The waitress greeted us quickly and gave us our menus. We ordered the Warm spinach + Three cheese dip as our starter and it was delicious! My fiancé had the 8oz Sirloin with Prawns and I had their Penne Alfredo with chicken. Both meals were excellent in their own way, but one thing I would say is that the sauce for my Alfredo was chunky very quickly. And to wash everything down we had a bottle of their Famille Perrin Rascal red. Definitely a decent place for a night out. Remember though it'll cost you a lot!
Best waitress ever. Phenomenal service. Great happy hour prices.
Excellent service, food and atmosphere.
Disorganized and not great food.
Great burger
Cajun chicken is the best
Good food
Didn't get a chance to order food, server went on break after giving us our drinks, being in an airport, we are limited on time. Not too upset about that though, as the menu seemed over priced anyway. Paid our $8 for 2 soft drinks and left.
While some menu items are a bit pricey, we enjoyed a nice dinner at a reasonable price. The staff were very accommodating and friendly.
Love earls food, very tasty! Always happy with their food!
Beautiful location, great happy hour
Earls is a BC favorite for all the right reasons. Although I prefer the independent restaurant over the corporate type, I have to say that earls has stayed relevant for all its years. Sadly, they've closed the Abbotsford location 12+ years ago so I do enjoy the Penticton store every time I see my clients there. Food and service at Earls is way above par and I've never had a bad experience in all the years I've patronized any Earls location.
30 dollars for a burger and fries with a pop! Way over priced especially for frozen fries. Off my list for dining out. Strange menu as well. Not impressed.
Too much good sounding food on the menu, had to go back a second day. Everything was really nice - also the waitstaff ☺️
Our calamaries were terrible for start. The crispy coating didn't stick and came off in a mushy mess on the plate with a coating of oil. The whole dish was very heavy and soggy. It made me sick for the night. The mains were okay, they came out very quick after the starter, it felt they were rushing us through our dinner. I was expecting more for a $100+ bill (for a couple).
I felt like we were dining in a cafeteria with no privacy and uncomfortable tables and chairs. The food was average. The burger we ordered was burnt. The drink I ordered (a Margarita) was overpriced and way too salty. I probably won't go there again... There are better places to spend that kind of money.
Very bad service I'm done with this baloney it's taken 50 minutes to "make water" I didn't know you made water I am very cheesed and not impressed. Server was an ass wipe.
Food was excellent with great vegetarian choices, the views from the patio were amazing, the service was good but a bit slow.
Delicious! Perfect service and the beer was so good!
I loved earls tonight, very good experience at this location (Langley) the service was very nice. Sarah is one of the best waitresses Ive ever had. I will Definitely come back because of her.
Great atmosphere and music! The food is over priced and wait times are high on busy hours. The staff are very friendly but sometimes too much too fake for tips. The location is great with lots of parking stalls, however the orders for to go are always late, such as skip the dishes or personal pick ups!
Need a bigger menu items
Food was fabulous! We just had appetizers but everything was hot and fresh. Service was excellent ???? …
We had a great experience here late on a Saturday night it was one of the only places still open for food after 10 which is very surprising, the town is very busy as Alberta has just reopened without Covid protocols my son and I sat out on the balcony and had a great seafood linguine dish our server was super friendly and even though they were very busy they accommodated well, you cannot beat the beautiful views from their patio I really love this Earl’s
Great food, wonderful staff!
Wings were surprisingly good (no breading, extra crispy). The rest of the food was mediocre, but the experience in general was good... conscientious server, proactively vegan-friendly, and a fine ambience/environment in general
Had the Nashville Hot Chicken Sandwich and it was fantastic!
Happy hour has great prices on drinks, and a good selection of food. This was my first time to Earl's in years, so time will tell on the consistency of the food and service.
Great food. Fast and friendly staff. Reasonably priced for area.
Happy hour is awesomesauce
Da best food ever, literally can't even describe it. A good variety of food to choose from in the menu. The poke is very fresh. The salad is excellent.
The food was okay but subpar to other Earls restaurants. Our burgers were overcooked and a little charred, to the point of diminishing the flavor significantly. It wasn't too busy but I felt neglected by our waitress, letting our drinks sit empty for a while. However the greeter gentleman was awesome and the atmosphere was excellent.
We came in as a group of 5 adults and 2 children. Our food was wonderful but what made the dinner better was our server Jordan. He was attentive the entire night even cracking some jokes with us. Keep up the great work.
Excellent food and even better service!
Food and service was not good at all . Disappointed
I just went for a late night meal and the all girlly girlly staff were talking about me within earshot. Word for word what I said. NO THANKS I WILL SPEND MY MONEY WHERE PEOPLE ARE PROFESSIONALS.
Great happy hour specials and cool views.
I hadn't been to Earls in about ten years and a friend suggested we have lunch there. I have to say it was nothing spectacular. I had the cajun chicken on a bun and it was just okay. Unfortunately my ceasar salad tasted soapy ... not sure why. I probably should have sent it back but didn't. Earl's just isn't for me.
Loved it , nice atmosphere . Great place to eat between flights .
This is the worst earls to eat at do not order the rib I steak they have the worst cooks in town can't even cook a steak properly Will never be back when you order a 50 dollar steak it should be perfect
Food was good. Very over priced for quanity.
Awesome
Delicious multi cuisine food. The avocado toast and tacos are amazing! They have a really nice patio area with views of the Rockies.
Slow not so friendly service, over priced, pints are 3 quarters full. They are relaxed because there is nothing else to go here after security.
It's difficult to have a good experience at a place when the waitress takes away your ceaser when your 2/3rds finished and your food before your finished eating. Not impressed!
Walked out service was not good. disappointing ????
Food is inconsistent quality. Young staff often unfocused.
Dine in
Just went for adult beverage and appies & our server Morgan was awesome. Great patio, all the staff friendly and Welcoming!
Food was good and price was reasonable. It's just that after we walked all day at the park my legs felt like jello and I had to walk up to the second floor. Our nice waitress there seemed somewhat inexperienced but her hard work made up for it. I highly recommend the steak and sushi combo and the jeera chicken curry.
Great food selection. Excellent service on a weekday lunch visit.
The sangria is probably the worst I have ever had. Wine with soda and no fruit. The apples were quite tasty though.
Great food excellent service.
Stopped in while heading through town, and service was painfully slow for a restaurant that wasn't even half full. Even just getting someone's attention while standing at the welcome desk was a hassle. That being said, the location is very nice, especially the patio.
Good service. Nice outside area.
Not sure what happened this time... The fish and chips were very greasy. The fish tasted old. On the positive side, the waitress only came to the table three times A couple weeks earlier, it was great food but I was seated right where the staff hung out.
Service was terrible. Told them it was our anniversary and that must have scared the waitresses off. Yes they switched waitress , we were served our food and before I had a chance to take a bite she asked me how it was. That was the last we saw of her until we asked for our check.
Best food in Jasper. If you don't care for bougie fare this is the place for you. If you are there during busy times, make a reservation as this is a busy place.
Great food. Cajan chicken was really good and the ribs were fall off the bone great.
Emily and our server Samantha were Fantastic. Great customer service!
Liked this place a lot. Delicious food with countless menu options. What a fantastic view of Jasper from the main dining room. Great drink specials there is something for everyone.
Great food and great service!!
Food was good but service was not that great. Our waitress never came around much.
My gf ans I usually go once a week for happy hour. The last few times have been sub par. Menu prices have increased and the service has decreased. We were seated on the patio it was fairly busy with 6 to 8 tables. There was one server and she was very slow. Our drinks were empty and someone else brought out food. We were not checked on again for the duration of our visit. The server appeared to be giving all of her attention to one table who appeared to be fellow staff. The dynamite roll was my go to but it has gotten smaller and has gone up in price. I still love this Earl's and will try it again but this is becoming a regular occurence of poor service. I highly recommend the happy hour from 2 to 5.
Poor selection of drinks, couldnt make us what we wanted. Wont be back anytime soon!
Terrible, never going back! 2nd time with a bad experience, no 3rd!!!
Meal type
My wife and I ate here 3 months ago and had an amazing time. the waitress(riley) even customized our drinks to make them better. Fast forward to today and we were looking for that special drink. Thanks to our amazing bartender( aaron)he found the waitress and the drink order again and made our night yet again.
Just had the most lovely meal with some friends. The absolute BEST service and the most delicious food. Thanks Earls Langley! You guys rock!
Always good for and service
I LOVE Earl's. This place had great staff. The waitress we had I think was a bit new but still great and had no problems with her at all. The prices for the amount of food you get is a little iffy. I was there with friends and I may be a big eater but they aren't and we all were still hungry after. One friend got the Cajun Salmon which was a small fillet of fish on top of a ladle of rice (I think it was rice I wasn't really looking if it was couscous or what) and that was it. This is a girl who struggles to finish off 2 normal sized hamburgers and she was still hungry after that. I got the Salmon and Sushi which was AMAZING but again very small portioned. 3rd friend got the pasta which actually wasn't that bad when it came to portion sizes, nothing generous but it was good. But to pay just over 100 bucks on a meal and still be hungry after...It was really good but either needed a bit more or lower prices to make it worth it.
Always accommodating whether it’s just yourself or 12 freinds. Perky atmosphere, casual yet fun, bartenders are always on point, try the raspberry lemon drop shot or the espresso shot. Highly recommend
Nice newly renovated dining establishment. Great food and drinks with spectacular presentation.
Javin was awesome! great service and conversation
Good place, good food, great service.
The food was good but the steak came out blue rare and still cold inside. They were really nice about it and gave us a free dessert but we still had to wait for a new steak to be cooked while I ate my entire meal in the meantime. They were awesome about it tho and the steak was well worth the wait!
Best experience I’ve ever had at Earls. The bartender Kody was very knowledgeable and personable, all my drinks came out in a timely manner and were precise. All staff were kind and welcoming including manager Adam who went above and beyond to ensure every guest were enjoying their stay.
I love the Italia pizza
Okay experience. Staff were nice, food didn’t taste the same as other earls locations I’ve been to. Portion for the cauliflower way too small! Views sure were amazing despite the small patio.
Good service at lunch. Young managers doing well. Food hot and prompt. Good care woth our allergy
Good food. Good attention. Good location. Good place :)
Flight was delayed and had almost 3 hours to kill. Sat at the bar and was delighted by the friendly and fast service from Katie and Jessica. The steak was cooked perfectly medium rare. The service is 2nd to none.
Service was excellent, food was ok. I had the Cajun chicken sandwitch. This was a bit disappointing. The chicken breast is too small for the size of a chabata bun. It was cooked perfectly and tasted great. Just not the right amount of chicken. One of the people I was with got the same thing and his too was too little chicken. Would return to this location and recommend it.
Great food and Excellent service as Always
The food & service were both excellent as always.
Upscale chain restaurant food. Very nice atmosphere. Good service.
Their food is sometimes good and sometimes very bad. I always order Thai chicken curry and this is the second time they forgot to give chicken. Also their Nashville chicken burger was stinking . Very disappointed
Great place to be-as well only for drink as for food. We orderd beef and salmon - both great quality, perfectly seasoned and very restful. Also cooked good. Nice and friendly staff - they gave us also nice camping recommendation. Busy but great atmosphere. Dessert was amazing (fudge brownie with icecream)
Good food and good service. I wish the patio was open.
Server checked in at a reasonable frequency, and the sweet potato fries were good. However, food took forever, and kitchen clearly mistimed the order (wings were cold and came while the fries weren't quite ready). Server and hostess were also not very warm/communicative. Overall not worth the money.
Good food, nice service and cool vibe. It gets full during peak season so you should try to reserve in advance or try your luck at the bar.
Great food and great customer service
Food and atmosphere was fantastic. We stopped coming here a year ago because we consistently get poor service, we decided to give it another chance for my mothers birthday. It was the worst service we have ever experienced in Grande Prairie which is saying a lot. Completely ruined our birthday afternoon. Rather than writing this place off as we love the food we would love to see further training for the waitressing staff. Kudos to the bus girls who stepped up to serve our table instead of our waitress who basically abandoned us from the first time she came to the table.
Good food. Atmosphere at our table could have been better
Great service and great vibe in this restaurant! Went there on a Friday night, it was packed. The salad + soup combo is a great option for a healthy dinner, and also perfect to warm you up. Really good place in Jasper!
It was amazing experience.
Dropped off for lunch here ; foods are good ,people who works here are friendly!
We were there for breakfast happy hour and that is a great deal! I had the avocado toast which was delicious. Normally 15$ was only 8$. Nice atmosphere and quick service.
I love going here.great place to eat and hang out. The power bowl is amazing. Great place to bring the family for dinner or go for drinks a friend. Staff are friendly
Such good food!!
Fish and chips lunch stop. Both were fried perfectly, great crunch and texture. Our waiter was very personable although we were left waiting a bit at the end of the meal, hardly worth mentioning. View from window was very nice of the town and mountains
The Best place to hang out in GP good food and excellent service
Went for lunch on Saturday, but reversed our decision when we noticed there no plexiglass dividers between tables. Obviously Earls either has its head in the sand, or doesn't care about the health/safety of guests during a highly contagious pandemic. The gracious staff are put in anunenviable position of confirming Earls' absence of barriers.
Decent food
Good restaurant. Good food. Always well visited, but no line ups. The tables in the booth are a little too high.
Very modern and cozy atmosphere. The food came quickly and all the servers were polite. They do a quick pre-screen with you before they take you to your table. They ask if you've been out of the country in the past 14 days and if you have any flu like symptoms.
They served wrongly my chicken wings and I was eating them but they still gave me my real order and didn't charge me any cent !Nice place ,good music and you can watch your favorite sports
Had a great meal here, felt cosy and service as fantastic. The only downside was that the comfortable blue chairs are so short compared to the tables and it was a little awkward to eat at!
We went to this establishment for lunch following a bridal nail appointment and to celebrate a birthday. It was very lovely of our server, Hanna M (?), to promo a birthday dessert for my sister. The food was served hot, fresh, and very promptly despite arriving at peak lunch hour. I neglected to take a photo of our delicious food but this receipt gives an idea of items we enjoyed and the reasonable pricing of those items. Hanna (?) made some flavourful recommendations. Great place for a hot, savoury meal, IMHO.
Alex at the bar provided amazing service. We will definitely be returning!
The waiter was super friendly and helpful and the food was delicious there
We had a great meal here.
Awesome place. Server ( Nicole . D ) was nice, friendly and professional. Went there for supper/drinks with colleagues from work. My meal got missed due to the kitchen been busy. My server wasn’t happy for the error made, told the manager and they collectively fixed it instantly. I’m a happen client and I will definitely go back again.a
Excellent service and great food! We can always rely on Earls for a good meal! We love the steak here. The dynamite rolls are also very good.
Terrible experience. Food was not served all at the same time, when my wife's pasta came it was 30 minutes after the rest of us, and we were done eating (and then it was under cooked). Today's Earls is nothing like the original, and I am not sure the franchise owner would be happy with what it has become. Used to be a great place to eat and enjoy (as well as to be seen with friends, and by friends). Not recommended unless you like long waits and lousy service. Sad . . .
Great place for happy hour! Loved the old fashioned with the rootbeer bitters! Food was alright. We had the coconut shrimp (seemed like something that came frozen and just thrown in a deep fryer), burger (was dry and over cooked), and the tofu zen bowl (would reccomend).
Always a good time ????
Great service
Not a good experience. And I will have a beer with my main. Ok. Brings apples. Ok Stela that was on special with my main meal ok. Yes. I am still waiting. Prawns the size of shrimp and only 5 with my add on? Then Inwas told it is by weight. Tell me that when I order. Their excuses were lame too. Do not blame your staff like your line cook etc. You are a team. That is why you get 2 stars not 0 because the young lady bussing our table was fantastic. Also do not recite the specials to one of us while working through aoud dining room. Fail.on 4 out of 5 components of good dinner service
Food is good but service is poor. Upon arrival I was welcomed by a hostess who assumed I was coming in to pick up food... I told her I was having dinner in the restaurant.! The server who served my table was slow and more concerned with her tip! The bar tenders were arguing loud without minding the customers sitting around them.... Very unprofessional !!!!!
We sat in a booth and we noticed dusty shelves everywhere. This place needs to be refurbished. Looks really worn compared to some of the other Earl's.
Great service; best in Penticton. Good food and drinks.
Absolutely amazing food, best meal ive had from a restaurant for years. Keep up the great work if i could rate 10/10 i would
A terrible place to eat! 28$ burger including 15% tip for a unsatisfactory service and a distracted waiter. I wish I had a restaurent at the airport this way I can serve a pile of poop to my famishing clients and make them pay a premium price! How can you make such a bad burger? For 20 bucks burger don't expect your clients to season it themselves, meat taste like mud, served cold.Please Earls hire competent staff! Or defrost dinner table meal I’m sure it will taste much better! Waste of money and time eating there! Don't go there if you are a foodie
The bar tender/server Chad, was literally the WORST, texting on his phone, Belittling another guest (making immigration comments), and making fun of fans of the oilers fans in the bar while the game was on. Super unprofessional and left a very sour taste in my mouth... will never return here.
Beautiful views of the mountains. The food was OK - not many vegetarian or vegan options for celiacs. I love the sweet potato fries. The server was polite and friendly. We would come back but perhaps for drinks only instead of dinner.
Meals are for the most part pretty good ..have had a couple as of late that have been hit and miss...but you can get that anywhere I guess
Great looking staff
Disappointed. Slow service. Mediocre food. Most other locations good. This location needs some work.
I have to make an a change on this, simply from the incredible followup by the manager. There will always be times when an employee doesn't toe the company line or ideals. When management takes accountability for it, that's the way to step it up. Great job Brandon.. Very disappointing. I take responsibility for not asking if the drink I ordered was on the list.. but I guess when I am looking at the HAPPY Hour Menu, and order a spiced rum and diet coke...maybe the waitress should have mentioned that it was not part of the menu. What could have been a nice evening turned into disappointment. I really don't care about the money I spent, but more upset about the principle behind it. If we were concerned about the money spent, we would not have tipped close to 40% ...Maybe educate the servers to engage the customers to determine a little more about the order..just a thought.
There is a server who works their named Emily. ASK for her if you get the chance. She is so kind, thoughtful, and hardworking. She was effortlessly managing our table while serving practically every table in the dinning room. Conversation flows easy with her and her service was overall exceptional.
Everything as expected and very good service
Have to say tonight's visit by far has been the best. Our waitress was superb. The food was delectable and beautifully layed out.
l asked for garlic fries and got regular soggy ones. and then no fork for my take out after she asked me if i needed cutlery.
Good food & service, I'll be back...????
Had an AMAZING waitress Bailey serve my friend and I on the patio, gave us the ins and outs of the menu, GO DURING HAPPY HOUR PEOPLE :)) great deals, never went without a drink in hand and everything was as specified (and there were specifications) haha, thanks girl! ????
i have to say the server (i think her name was sammi 29 on the bill) was excellent and was able to handle the situation very well, our issue was the menu changes, that they were out of menu items, latte machine was down, ceasar salad looked and tasted a week old etc, etc... dont know how she was able to keep us happy but she did and deserves a promotion and raise!!! listen up owner/managers, she is a star... seriously the only reason this location got any stars... we were there nov 17th 2018 @ 1pm... if it wasnt for her, our over $100 meal would have been comped as we would have been speaking to the manager and i would have walked if it wasnt for her
Must have been an off night there... Sat at our table for fifteen minutes and didn't even receive a nod from the server. We left.
Meal type
Great staff, good value for food and drinks, always feel welcome.
Servers friendly, Food Hot. Prices are around $25 and up. Restaurant clean, bathrooms clean. However, my steak was not cooked correctly 3 separate times and informed the manager each time and the managers did nothing. Now I only order the chicken which can not be cooked incorrectly. My husband likes a few dishes, hence we still go here....just not as often as we used to. I am still not happy being disrespected and disappointed with the managers treatment. Only 3 stars...☹
Service, location, food. Not cheap though.
This place is everything you love about Earl's combined with fantastic staff that went above and beyond in ensuring my party and I had an amazing experience. Would highly recommend the Nashville Chicken Sandwich on the Happy Hour menu, as well as the Watermelon Slush. Make this place your next stop for food and drinks.
Good atmosphere, especially for Penticton. Our server was enthusiastic and friendly, making the effort to check on us and provide a water refill with asking. The calamari starter was a little dry but good flavor and a few bonus cauliflower pieces. Main meal was good and the pricing was fair.
Patio is top notch for a group and a great place to enjoy the summer. I recccomd the patio section. Always good appetizers for a chain restaurant
Asked 3 times to two different people about a high chair, gave up. Staff seemed new and a bit disorganized or unsure of themselves which was not so great. Menu has changed since the renovations and I didn't find a lot that appealed to me personally. The patio area looks amazing although the shutters up top were closed so I'm not sure how much of a breeze would pass through on say an open patio.
Dinner
Dinner
Excellent customer service and attention to detail. Always consistent and the atmosphere is great. I've had the pleasure to have been served by Tamara H a number of times and she is just incredible ! If she's ever in I'd sit in her section no questions asked!
Satisfied with the meal. Good portion size. Will be coming back again when we visit Jasper.
Great Vegan menu selections. Vegan Tacos and Hunan Gung Poa were delicious on this day. Music and ambience is loud and youthful. Servers were excellent but the text you while you wait for a table was just not necessary.
Got the calamari dish and pizza, the calamari was cold and had hardly any calamari rings 10 pieces and cauliflower 6 pieces and 8 beans stick and was serve cold . The pizza for my friend was hot. Very poor services
Excellent food and service. I had the fettuccine Alfredo with garlic bread and a glass of white wine. It was all delicious. Raj, our server was very attentive and provided good service. You can sit near the kitchen and see the chefs preparing the meals or by the window for the view.
Can’t go wrong with Earls. Always the best drinks and apps and great prices as well. This one is busy and vibrant, just like it should be!
Nice atmosphere, food never disappoints.
Absolutely love the plant based menu. There are several items to choose from all up to the quality you would expect from Earl's. There are very few restaurants in town that have a devoted plant based menu and we are so happy that Earl's has taken this progressive and thoughtful step. We have become devoted regulars and we can't wait to see what other plant based options you folks come up with.
I had Kelsey and Maria this morning both excellent to help with me needs, highly recommend both girls as they are bubbly cheerful and great to be around
Service was good, food quality was lacking for the price
Found the server rude, for some reason didn't give all tables menus. While the table next to me was struggling to understand options. Why not just give the poor guy a menu. She couldn't keep her mask on her face properly
The server was extremely funny and related to how hard it was for me to make a decision, everything tasted great but I left with a stomach ache, that might just be me though.
Staff's super friendly
The food is great but the prices are expensive but the food is alright. I would not go there on a daily basis, but for an anniversary or birthday it's an excellent choice
Great food- great service. Readonably priced. Great menu!
Amazing cajun salmon!
As far as airport restaurants go this one is pretty decent! Friendly service and decent food. However no Earl’s poké bowl
$30 for this ?! What a joke. Will not be coming back here.
Meal type
Calamari was fantastic and I could even enjoy the dipping sauce as not made with dairy products. It was so delicious. Highly recommended.
I had sprained my ankle skiing earlier in the day and still really wanted to eat here. They have a big staircase to get up to the restaurant and I wouldn't be able to get up with my crutches. They took me to the back where I could use their lift and were very polite and accommodating waiting for me to hobble around. Their service and patience was incredible. Thank you Earls!
Had a birthday with the mother and grandma in laws. 3 meals out of 4 were cold or lukewarm at best. One was the chicken teriyaki, steak, and cajun chicken. Waited a while for the first service. Then waited even longer for the second service. The waitress was friendly and courteous but the kitchen must've hired teens from grade 10 or so. Yet here I am with a law degree and employers still want 4302 years or experience.... I must say we were thankful that our meals were compensated. At least the customer service is really up there. This goes to show that it's either the lack of competition or the brains in towns like this. Or maybe both... who knows. Also the cajun chicken probably has a weeks works of sodium on it so be cautious.
I've spent thousands of Dollars here over the years dining with friends, and family, and for business. I went here with my family today, including my son and his girlfriend who were visiting from Edmonton. We are all double vaccinated, all masked and had the app with valid QR codes. My wife did not have her physical drivers license: but a CLEAR photo of it on her phone; INCLUDING A PICTURE OF HER!! We were denied entry to the restaurant. Same last name, all valid vaccine records, one person with photo of license instead of physical copy.... EARLS, you have GOT to be kidding me! I will NOT be back, you will not see another dime of my money. I will be telling anyone who will listen about my experience. I fully understand there are health restrictions imposed by the government in place right now, but come on...let's use some common sense!
Excellent food! Excellent Service! Stopped at this location twice while traveling and had great dining experiences both times. Food was fresh and good, service was excellent! Highly recommend dining here!
For a fine dining joint this Earls location was a slight turnoff for me, not sure if I’d dine with friends here. A while back I came to dine with a small group of friends at around 5PM so somewhat crowded but not fully. Still, that does not explain the nearly 50 minutes of wait time for my meal, which was frankly disastrous compared to others’, who otherwise expressed positive reviews. I ordered the coconut breaded shrimp in a curry sauce with steak and a mango salad; a whopping $27 for a plate of disappointment. The shrimp, overbreaded and overly flavoured with coconut flakes, were small inside the coating and lacked any flavour. The curry sauce slightly made up for the inadequately prepared shrimp, but the steak was a major flaw. I was served slices of beef that ranged from glaringly undercooked to dry and over cooked, both bearing a chewy texture. The sesame seeds served as a peculiar topping for the beef, possibly serving better to be on top of the mango salad. There was nothing too drastic about the salad, just not too appealing. The meal could’ve been a lot better especially when charging nearly $30 for a sad disappointing plate. The slow service definitely did not help, that is if they even got orders right, as in a situation with a friend who had a wrong order.
Celebrated my birthday at Earl's, the food is superb , love it. Our server Simret was awesome.
Amazing steaks and salads, steak specials on Wednesday night, great heated patio, amazing service!
We had a reservation for my birthday for 5 people. Upon being seated, we were told there would be crayons and drawing paper for my daughter. 15 minutes later, we asked again and were forgotten once again. My husband finally had to walk over and retrieve it himself. We all put in our orders. 3 of us ordered the cajun chicken. My husband's was completely forgotten so he had to wait another 10 minutes for his dinner. While we were waiting, the waitress came up to us and said "Is it good or what?". We were completely taken aback. My sister then informed her that it was my birthday and she said "We have cake but you will have to pay for it. The food was quite good but the service was horrible!!! If it hadn't been for the food and being from out of town we would have bailed. Go elsewhere if you have the choice. Much better service elsewhere.
Great service!! Quick and polite!!
Over price busy bad menu just pure crap what do they think people coming off of shift want to eat. This place is a turd only place to get booz is how they stay a float
|Hostess' seem to be all over the place (need more training & better customer service). Place was packed. We ordered take out -- took longer than expect but they reimbursed with a gift card - super nice of them. Not sure how the restaurant is layed out for covid - your own risk. Food was amazing! Earls is usually pretty good!
Fast professional service with excelent food!
Good Food Nice Place for Friends and Families
Such good food at Earls. The dishes are great and happy hour is fantastic! A must go to for Penticton
Service is always on point! And food is awesome for the price!
Portions are small for pricing... atmosphere not bad.
It's a great location to grab dinner - after security to avoid any concerns. Prices are a bit higher than non airport locations, but I (most of us) don't expect to save money on purchases at the airport.
I was just there with friends. Our waitress Lyndsey was very gracious and funny. I like when a waitress can be fun and not so uptight. I’m from Calgary so I come here to visit friends. It was nice environment and will go back again.
Excellent food and excellent service
Kung pao was overcooked but they comped my entire bill and also paid for my boyfriend's beer. Typically the food at Earls is quite good. Impressed with the customer service at this location! Thank you.
Good predictable experience, any issues I've ever had have been totally addressed and corrected, staff are friendly. Nice environment for dine-in, although I usually take out re:covid.
Very good ambiance. Amazing service by staff. They have very delicious vegetarian options. Portion size is well managed. They have a very good Sangria too. Specifically Red with St. Remy Brandy with berry is amazing Sangria.
Has alright food, though a tad overpriced. Patio area is gorgeous.
I just stepped out of the restaurant cause we were seated and no sever came to us after being seated for 10 minutes. No water, no checking in with us. I tried to wave down 2 servers and they didnt see me. We finally waved down a server and she said shes not our server but I'll find your server. Our server finally came, we gave her order, she said she'd be back immediately with our water she didnt come. Then we saw the table next to us who just came in, who she talked to after us get their pops immediately. I hope the manager sees this corrects this server. I love(d) Earl's but Cactus Club, Keg, or Milestones is where I rather spend my money.
Went out for dinner for a family members birthday. Service was horrible and seemed as if there was no pride in the restaurant at all. My uncle and myself personally ordered burgers which were burnt to the point of needing to be returned and the clam chowder which was ordered by my aunt and sister tasted as if it was left on high and burnt to the bottom of the pot. We ordered the kids chicken fingers and fries for my nephew, which surprisingly came out in better shape then anything else we had ordered. After we returned the food, we asked that the manager/person in charge come and speak to us about the experience/food quality, which took her over 20 minutes. Was resolved with taking the burnt items off the menu and still charging us for the chicken fingers! We all ended up leaving Earls with a bad experience and decided to Celebrate the birthday dinner elsewhere at Kelly O'Bryans who were happy to to make that possible with a good meal, hospitality and even a free Birthday appetizer. As of now I will not be returning this location or any in that case if the quality continues to lack at Earls.
We popped in for a happy hour drink and were delighted. I was happy to hear their house seasonal beer was a vanilla stout and boy was it good. My girlfriend got a margarita as it was "margarita Monday". She said it was overly sweet unfortunately. The service was fantastic as our waitress was attentive and gave us a great recommendation for getting dinner delivered to our lodge that evening. Well done!
Perfect food. Good price and friendly staff
Today I met a good friend at Earls Langley. I asked to be seated on the patio in the shade. It was the perfect patio afternoon. Our server Kelsey made a great impression right away. Very accommodating and friendly. I found this very refreshing because of the restrictions during this pandemic. She and her co-worker Emily were amazing and made us feel welcome. Even when the guy next to us tried to move our patio umbrella, LoL... Thank you both for that! Fabulous menu and drink specials. Our food was outstanding. Can't wait to book my next reservation ????
Always good service, atmosphere and good food.
Great service yummy food great prices
Just bought a water travelling through the airport.
Good service but the food is meh!
The food came quickly. However my burger wasn't cooked thoroughly and was prettynpi k on the inside. They comp'ed it.
The food is ok. The salad is fresh and appetizing. The sushi and steak is a disappointment. The overall cleanliness is not at its best, a lot of room for improvement. It's a busy place so it might have overlooked.
They gave us exactly what we were craving. Ribs, mashed potatoes, rice and fries. It was very good ???? Nice night out before many can't go out to eat for a long time.
Great food and service
Very unimpressed with the service we received tonight. I usually don't like to complain- we ordered skip the dishes from here. It told us our order would take 110 minutes to arrive (which is fine it gets busy sometimes) but when it did only one of the meals was there. We didn't receive a call, text, email or anything and when we looked on skip the dishes again they had sold out of the meal and removed it from our order and the burger we did receive was very poor quality (not fresh at all) . If you're going to remove a meal from our order at least let us know, there is a phone number provided on the order. Soon we won't be able to eat out and many people will be using skip the dishes more often, just a heads up to make sure people are receiving their full orders and being notified about any changes.
Long, long time Earls customer. Consistently good food. So, I'll often review the service, which varies from location to location. Kind of a weird experience here at Jasper Earls: food was very good overall, though I though the Kung Pao was over-sauced. Tasty though. The service was very inconsistent. Food from the pass came out immediately and was hot. But our waitress was inattentive. Didn't check on our food often enough, and refills took forever. So the kitchen was great, the waitress, not so much. Check on your customers more than once in long while!
Good food good service really noisy. Music from Lounge side completely obliterated any type of conversation on the dining room side.
Staff are friendly and the chicken strips and fries with gravy is still the best thing on the menu (not very adventurous though after a 14 day shift).
Ordered the Alfredo pasta through Doordash and no sauce was added. Checked the whole bag and nothing. Looking at the other reviews this seems like a common occurrence… Paid 18$ for just steamed noodles. It was also cold. So disappointing will never order here again.
Great service. Staff is pleasant and the food is incredible.
Amazing staff
My fiance and I went here for Valentine's Day and we were lucky enough to get in right before the rush. The staff was very friendly and the food arrived super fast. Not to mention how delicious it was. Very very happy and will be going back.
Only have breakfast experience, but it wasn't great. Coffee is pretty poor, and two of our four were served cold (??). Prices are high, while the food is just average. Inside is fairly large, and when not packed, it was easy to hear …
During this pandemic we ordered Earl's from Penticton. We were surprised that a 20 percent discount for pickup was happening. We ordered burgers....Well it was fantastic! From ordering to out the door it was 17 minutes. And the food was absolutely top rung! So bloody impressed that I am writing this review.. the Cesar salad was soooooo good! Try it ..it might be a bright spot in this dark time:))
So delicious! I like this place all times :)
Very good service and food. We were there during busy time even though we did not felt delay in our service
It was lovely. Very unique brunch menu. Has become a Sunday Brunch steady for us.
The food was on point. The service was on point. Big portions so excellent value for the price.
After a first encounter with Earls kitchen + Bar in Calgary we hit Earls in Jasper NP. Again deliscous! Really good dishes, friendly staff and the open kitchen adds to the experience. A must see wine and dine. Enjoy the experience even with small children, as we did with a todler and a baby. #awaytodayblog
Moscow Mule was very good
Still big plate.....little food..
Great service Good food
Earls usually never disappoints. This Earls however really dropped the ball. I'm only giving them two stars because, one - my ceaser drink was on point, & two - they followed social distancing. We order an Appy and one entree to share. Our first choice for an Appy was wings. They ran out. So the disappointment starts. We ordered the new feature ravioli and it was another disappointment. It was extremely salty... Something in the sauce. Do not order it unless you love salt. Like shaking salt from a shaker into your mouth kinda love. Prior to even ordering, we waited at least 40 min. They seem to be under staffed. It wasn't that busy for it to take that long. Our waitress was nice, but like I mentioned, it was an unreasonable long wait before she came back to take our order. Once the order was in, it was still a bit longer than normal to get our Appy. I wouldn't suggest going here if you're already hungry or you have a schedule. We never got an apology for how long it took for everything to come. Not that we needed one, but it's common courtesy to let the guest know that it's taking forever.
Always a good, reliable place for consistent food and beverages... Just happy to be flying HOME!!!
Good location. Service was pretty mmmaaahh how ya going mate. Took us about 15 minutes to get served and 30+ minutes to get our food after. Not to mention the coffee taking about the same time. The food was alright, one of my poached eggs was hard and the potatoes were crispy. Very crispy. Black crispy. Not bad food and coffee was alright but there is better places in Jasper.
I moved to gp a year and a half ago from Edmonton. I usually don’t like going to earls when I used to live in Edmonton. The first time I went to Earls here in gp was a year ago and I keep coming back! My co workers and I go there 4 times a month for their happy hours. Not only the food is amazingly good, but also Megan always makes us feel very welcome she is very accommodating and she makes us feel like we are part of Earls family!! She is one of the reasons why we keep coming back. The food is so fresh, tasty and addicting! The best Earls I’ve been ever!!!! Best food in town!
Had the cheddar burger with bacon and side of the garlic fries. The meal tasted great when washed down with a Alexander Keith's beer that was just the perfect Temp. Only complaint is that it's still a burger and beer and it's pretty insane to pay 33.00.
10/10 every time!
Great stuff. Great food for a great price. Plus we were sitting on the patio so we've had a great view on the mountains while eating. Excellent expirience.
Great food great cooks and works all around great place to eat and relax.
It's an "Earls", what's not to like?! A bit too noisy now and then, but I guess you kinda expect that.
Great food, great atmosphere, booths are a little tight for 4 people but will comfortably sit 3. Great choices to on the menu and deserts are splendid. I would highly recommend saving some room for it.
Food is very good, but the service is a little slow sometimes. I've had very good experiences here, but also not so good experiences. The drink selection is excellent though!
Our server Emily was amazing! She was so attentive and enthusiastic. Would happily come back ????
2 servers were talking looking directly at me and still took 10 minutes come over
Great food and a fun open atmosphere.
Ordered online. Got “order being processed” text, got “kitchen is firing up your order text”, the end.
went for happy hour, watermelon slush was delicious and the cajun chicken sandwich was good but slightly dry, and the bigger better burger wasn't very big.......
We happened to come here during happy hour which is from 3-6. They have several good food and drink deals during this time. We got the Nashville Hot Chicken sandwich (happy hour special) and the Chicken, Fig, and Brie sandwich. Both were fantastic. We upgraded one of the fries too garlic fries and both fries were great. My only complaint about the food is that the sandwiches were small, especially the Chicken, Fig, and Brie. The food was great, the service was great. I'd definitely recommend this place.
I love the experienced I had with them! My friends and I love their Chicken Wings & Dynamite rolls. People are so accommodating and polite, specially the people who are front liners to serve and accommodate us! the host who are very hard working up & down the stairs And still manage to smile that I can see on their eyes. I am just requesting that they should have a protective Face Shield, because they are the one interacting in front of us before we go Upstairs. As we don't get any temperature check. But overall the best place in jasper!!!
Excellent. Great service
Great spot for watching sports with a lively, local crowd. Try the Tokyo Trans Am cocktail, it's light and refreshing with a little citrus and a little sweetness. Great happy hour specials on drinks and snacks both in the afternoon and late at night
Generous portions, great service and some lovely BCers. Definitely recommended when in Vernon.
Stopped in and had the wings and a burger. I enjoyed them both. Beer was cold and the service was great.
Great Food.
Calamari was SUPER small for 12$ , seemed like a half portion at best. Drinks n food were good though.
What can I say about an Earls? Service is good, food consistent, excellent wine selection. Always a safe choice in any city.
Very quick service and short wait time for food. Also the Thai Coconut Prawn Curry is delicious
Overall a great experience. The food and service was outstanding. Had the cajun chicken. It came with one of the best potato salad that I have ever had. Overall very good.
Great service. Made sure I never had an empty glass!
Honestly disappointed, we’ve been here before and had good service however tonight it was awful, it was painfully slow took ages before we even got our drink order taken. We ordered some bread to start but that took so long it didn’t come out until the mains, we got no refills on our drinks as the staff seemed to be too preoccupied with the larger groups to check in (several times we seen a bunch of servers stood having a chat amongst themselves) we were going to have dessert but decided against it because everything was going so slow and we felt ignored, the server even commented more than once about the wait times but did nothing to rectify it.
The worst dining experience I have ever had. Drinks were forgotten completely and took at least 1/2 hr to get. Food took forever and orders weren't received because they hadn't even been entered. When the food was delivered, they brought no cutlery. Asked multiple people to get some and they all seemed upset that we wanted to eat. By the time cutlery arrived, the food was cold.
Such a love Spot With really good food Consistently made Well If you don't really know where to go or Rose is always the Top Choice whenever I'm in a new town and not familiar and I want a good meal arrows is usually one of my top choices they usually have friendly staff and great environments Making for a wonderful meal and great conversations with friends
The food is always amazing!
Great stop with fine deals at Happy hours
Great food, great service, great staff!
We had to ask the bartender for a waitress or a hostess as we waited nearly 10 min for someone to seat us. It wasn't busy. There was just no staff anywhere. We order some food off of the Happy Hour menu. The coconut shrimp were made well. However the cauliflower bites were terrible. Some pieces were over cooked while others were cold in the middle. The coating didn't stick and came off in a mushy mess on the plate with a coating of oil. My side salad was crazy over dressed with so much oil that it wilted the greens. Our server was nice once we got service. But we were just so frustrated with the poor quality food. We literally just wanted to leave. I didn't even finish my food.
Like all other Earl's, the food and drinks were good quality and the service was good. I'm not sure about relative to other restaurants in Jasper, but the food is pricey (happy hour food and drinks were very reasonably priced).
Fantastic roasted chicken meal and staff were very accomadating to my personal liking.
Nice and quick, family-friendly dining experience. Great food. A little pricey
Terrible service, sat for 15 minutes and was not waited on while the manager stood in the corner and stared at us. Got up and left.
We ordered steak with prawn as side and after coming back to our hotel (as they are not accomodating dine in even though their site says so) we found out they gave Sushi instead. Great disappointment.
If you like trendy, and restaurants with a bar like atmosphere then this is for you.
Good food good service
Busy Friday night and the place was packed. Got drinks and appies right away and the food was amazing. Lobster tostadas, chicken tacos, and truffle parmesan garlic bread all to die for! We had a preteen and a 4 year old who both had chicken tenders and fries and the staff also gladly exchanged funny faces and entertained their sillys on their way by. Delightful bright and friendly staff make any wait worth while!
Earls kitchen + Bar has nice atmosphere but since I just wanted a quick bite, I decided to get a burger from this place. For the price for this burger, it's over-priced. If I didn't have a gift card, I would grab a burger from other place. Burger went pretty cold easily when I tried to bring it to home as soon as possible (bacons got cold and hard to chew). I tried burgers from other places where I requested for delivery and I had warmer burgers and actually enjoyed eating but not from this burger :( But I'm sure they have other wonderful options with great service but this burger is like the easiest one to make among their menu and I'm a bit disappointed.
Friendly and very attentive front of the house staff. The salad I had could have been cooler flavour was ok. There veggie burger ???? lacked flavour in all I was satisfied with this location and would recommend it in Penticton.
Earl's almost never disappoints.
After living in Vernon for 10 years we decided to try out with our kids. We couldn’t believe the menu for them. We had great meals and service was excellent. It wasn’t until a recent trip to Alberta that we realized the special kids menu is only specific to this location. We want to say a BIG thank you to Earls Vernon!
Always have a great experience at this location but our server today Kelsey H (1360) was exceptionally awesome, best service of our entire trip. She was quick to take our orders, offered a great option for an up sell to my coworker and promptly noticed when we wanted our bills and took care of it. Great job Kelsey. Thank you!!!
This place has amazing happy hour. However we have been there for dinner a few times and there always seems to be something wrong with it. Doesnt stop us from going as they always make it right. Great customer service.
Very good food. Clean and very friendly staff. Would eat here again.
We always enjoy our dinners out to Earls but this time around I decided to try the Tofu bowl. I'm not vegan but I am always curious about sampling all options. Unfortunately this dish just doesn't deliver in taste or imagination. This …
Ordered through door dash. Burger was pink / undercooked. They also forgot our gravy. This was on a Monday night so seems like an odd night for it to be so busy they make these mistakes. Edit: since my review new reviews have been added, and since they were "good" they received a response from management. Well this guarantees that I will not order again or go to this earls and will make sure friends and family don't either. A simple acknowledgement to the problem does wonders.
Excellent food, quick service and perfect location The butter chicken curry passed the test for this Indian :) The place can get quite busy; we had to wait for almost 20 mins They have daily specials going on for food as well as drinks. Additionally, they have late evening/night specials after 9 pm Definitely recommended
By far this has been the worst of any Earls locations we’ve been to. Having dined in various cities for work/travel, Earls usually is a very good spot to go as far as excellent food quality/consistency and service experience. This location however, three strikes. This has been our third time to Jasper Earls, the portions are small and consistently there’s been an issue with one or all dishes sent to our table, the service feels disingenuous, the atmosphere just isn’t there. Aside from the gorgeous view, there’s nothing else going for the place.
Food was good. Service was great. Definatly going to go back.
Mass confusion!! Order without mushrooms cause of allergies, what shows up on the meal, MUSHROOMS!! 1 meal didn't show up, FORGOT to put it in, didn't show up until the rest were done our meals. The Mrs. needed a take out box to eat her meal at home, wasn't gonna make the rest of us wait while she ate there. The only positive about this was ANGELIQUE, she apologized for the gong show, paid for our meals in form of apology for Earls who as she stated was a very poor representation of Earls.
Great food today! Another 10 pepper Hunan Kung Pow Chicken for the books. This place is always a great pic for a lunch, or a night out. Earls offers a truly Cosmopolitan cuisine. With fresh exciting food in a comfortable setting.The restaurant is well laid out. It has a good size dining area, with a decent size lounge. Great for groups. Although the parking lot is small, parking is easy enough to find nearby on the street. This place felt trendy with a little Metro feel. The servers seem to enjoy working there as they all have smiles on their faces!.. They know their food too. This privately owned restaurant is no 'Electric Fork'. Meaning... the food delivery, and dining event has not been designed for a 45 minute experience. It's a great place for business get-together, a date, even dinner with your mom. The washrooms are very clean, and the restaurant is easily accessible via wheelchair. Well done Megan and team!! Your at par with the back-of-house, and their tasty fresh food! Thanks Earl's.
Who knew Earls did brunch!? Quick service, decent brunhlch - bacon and potatoes a bit over crisp but overall we enjoyed our brunch. Happy hour pricing before noon.
Newly renovated Earls is fantastic. Service is solid. Menu is good. Food prep is good as well. You won't be disappointed.
Good food! I got the chicken and brie and apple and fig sandwich and it was very nice. Prices are a bit much for me but that's to be expected. A good place to treat yourself with something boozhy!
Went for happy hour. Excellent service. Ordered the house white wine which was better than most house wines. The menu had so many options for every dietary preference. My only problem was I couldn't decide. My friend and I loved our choices. Will be back to work through the menu
A great place for dinner. Went for a family dinner, late evening on a Saturday. As expected there was a wide range of patrons from quiet couples, to younger groups priming up for the club scene to families like myself. The staff handled the diverse crowd amazingly. Our food was typical Earls quality, so fantastic comfort food and having a modest selection of craft beer on tap was an added bonus. I'll be back again and again.
Affordable prices especially during the happy hour (3-6pm). Wide range of entrees for each family member and cheap tasty drinks make this an easy choice.
Went for a friend's birthday party with quite a large group, our server Kenzie was super friendly and the service was more than speedy! The atmosphere is a little loud but nothing I haven't seen being in the bar section of a restaurant. I've heard a lot of things about the Earl's in Grande Prairie but from the food to the service, I don't think there is anything to complain about. I will definitely be back soon, especially in the heated patio!!
It was loud, food was inedible, expensive, and we won't be back. Servers were pleasent and apologetic, felt bad for them.
In town for convention.one great Burger.
Excellent food, and outstanding service. It took awhile to have all meals ready, yet the taste is super good! Highly recommended!
Good food
The food was good. It was noisy and they over cooked my steak. They brought the wrong drinks and forgot the chicken in my sisters chicken penne Alfredo. There was also no cutlery and the wait for the food was an hour.
Great patio and food!
Great ambience.. lots of good veggie options. Love their pizza and veggie Hunan Kung pao.. wouldn’t recommend the cauliflower bites at this location.. very tangy taste and did not have the same flavour as the Calgary earls..
Nice place to go for lunch or supper with the girls or a business contact. Great food with great company.
Nice atmosphere in a beautiful town. The restaurant could have had faster & more frequent service but then again the meal was very good.
I asked for a medium rare steak but that is not what I received which is odd because my dates steak was served perfectly. Our server should've came to check on us more frequently especially since my dish was quite spicy. If she did, I probably would've ordered at least two more. As for atmosphere, it was quite loud so I wouldn't reccomend going there if you'd like to hear what the person you're with has to say. More of an environment suited for a group of friends having a night of drinks.
I go there once in a while. It’s good and you have to wait for your food but I don’t really care for the wait all I care about is how good the food is! There steaks are the best. (My option) Thanks for the good food Earls Kitchen + Bar! Would recommend for everyone!
Good service. Fantastic all season terrace. Highly recommend it for corporate events.
Awesome food and service!!
Decent food. Pricey.
Good food and a very nice patio. Music was a touch on the loud side, hard to have a conversation. Food is definitely on the pricier side.
Ever since their overhaul, the place is incredible. Always good food. Prompt service. Great cocktails.
Loved the new sunroom area. Want to eat there during a thunderstorm. Oh, and the food was very good, too.
Really good burger and fries for take out
Caesar salad was good, French fries were excellent, the filet mignon was overcooked like a hamburger in the microwave. The service was excellent and she got full tip because she brought the extra stuff instantly like mayo, salt etc.shame about the meat but my roommates sushi was very good
Love the burgers and salads
Not friendly. Not welcoming staffs. Yucky food! Worst restaurant ever. Rude old waitress just took our order but she left right away even if we are not finish ordering, she didn't even smiled and looked us in our eyes. She didn't even greet us.
Food was good but it took much too long to receive it.
Great atmosphere, food and service. Enjoyed our waitress Marvy.
Me & my friend are regulars & Lewis was our bartender & he was phenomenal! Thank you for the great experiences! We love Earls
I ordered the butter chicken meal through skip the dishes. The meal tasted fine, but three hours later I woke up and spent the rest of the night in the bathroom with symptoms of food poisoning. I do not recommend this restaurant and I will never eat from here again.
Excellent food and friendly staff, try the clam chowder, you’ll be glad you did.
It is clean and staff very friendly and helpful.
Decent service, food just ok
The waitress was clueless and the food was no where nearly close to what it should have looked like at other Earl's locations.
Good food, good service. Best Earl's experience in years
Probably the worst Earl's I've been to...and I've been to plenty. Our waiter couldn't have made more mistakes. …
Convenient location, typical food and drink.
I fly out of Ft Mac every 20 days and I always start mondays off with a ceasar from here!
Thank you for making an anniversary celebration such a great experience. We loved the food, the wine and quick service.
Great good, great service!
Food is good but service can be better.. extremely long wait times for food pick up AFTER getting the message that it’s ready.
Had a great evening. New faces really stepped up the service and the mood here. Happy to make this a new drinking hole
Visiting Penticton to see family and this is there go to place to eat. Service was incredible as they all seemed to know my family very well. Food was good and atmosphere was very nice. Very big place but not too noisy even though lots of people in restaurant.very nice location
Noon on a Monday. 6 people in the place. Bartenderess couldn't care less if tips were based on caring as little as possible. Sat at bar. 3 of them took 3 minutes to greet me. Gave me a beer and a menu then went to the corner of the restaurant to chat. Had to ask 10 minutes later if I could order. Think thr manager was among them. It's an airport. People want to order fast and go. A bartender showed up and acted more like what one would expect. Whatever.
We had a very mediocre experience at this location. Okay service while sitting at a crappy table right by the kitchen and then bathroom. My food didn't taste as good as it did at other Earls restaurants. The lime that came along with my fish tacos was dried out and that was obvious before even picking it up which makes you wonder how it ended up on the plate. It was a disappointing experience for someone who generally enjoys the Earls restaurant chain.
Great staff, excellent food
Earls was great, pictured is the watermelon slush and another mixed drink.
Called to make a reservation for tonight. Spoke with Samantha? Savannah? Could barely hear her because of the background noise. "Um...were like not taking reservations because like we have so many large groups, but like if you showup, you like MIGHT be added to our waitlist, if you're lucky". Quality customer service indeed. Guess we're going somewhere else....
Great place good ribs and steak also dynamite rolls were great
Had a great meal with a bunch of family that was in town. There was lots of near by parking as the establishment is in a strip mall. Staff were very welcoming, after a short wait in the lounge we were seated promptly in the dining area. Staff were very attentive. Part of the dining area is in a glass atria, which made for a nice ambiance with great light and nicely air-conditioned. They had a good selection of ciders available.We had sushi and calimari for applies, the Italian and Mediterranean pizza as mains, all were delicious. The burgers looked fabulous. Highly recommend if you're looking for a classier eatery with reasonable prices.
Good food but very over priced and small portions
The most horrible food ever. Shame on chef.
Food and service was great. We were there during lunch service with 2 two year Olds. We were placed in the corner in a booth to pen them in. Even though we were far away we were not forgotten. Server did his best to help us and chat with the little kiddos. Service was fast and accurate and no complaints from any of us.
Food was wonderful and served was great will go back soon
The food was average. Overall a nice place with a good view and very kind staff.
Our server was friendly, salad was somehow warm not cold, the yam fries been delicious and the rest of the food and drinks was ok, the place was dirty, table was nasty and the walls disgusting, there was a Sanitizer bottle on the table …
Earls food and service is excellent, compliments to all of the staff ❤️
Wait staff was fantastic. Very attentive and handled the orders easily. Food was very nicely presented and tasty.
Service
If there is zero star I’d put
Great service. Good food, but I have to say one thing, and it might be just me, but it seems like there is a trend with restaurants making sauces that overwhelm the meal. It is possible to make a sauce that adds to the dish without it taking over.
My husband and I go to Earls regularly and absolutely love their steaks (better than the Keg). The service is excellent and the general manager is very hands on! Great atmosphere and great place to go!
Best appie Hour in town! great after work or for a late night bite with friends.
Food was good great service, no problems here
Complete Food and Liquor and beverage menu fantastic Service Great environment
Upon my arrival, and being seated we passed walked 5 tables that haven't been cleared, still dirty that sat that way until halfway through my meal. 2 more were dirty and unclear even after I paid my bill. The menus we were given were dirty and stained, not in. The best shape. The food was ok. One order was chicken tacos. Which had barely any chicken. The Hunan chicken was good and flavorful. I normally like Earl's but this was my first visit to this location, maybe this was an off day, but first impressions mean a lot.
Dirty table and cutlery. A used half filled glass of water on the table we were seated at. Had to ask to get it cleaned up. There was a sign on the door asking customers to take cautionary measures against visiting the restaurant due to the virus yet it felt and looked unclean in the restaurant. Four different servers, had to ask for things we ordered that they forgot. Asked to speak to a manager and no one came by to speak with us ( waited 5 mins).Not much help from the hostess, didn't seem concerned at all with our situation. Had to ask for the bill. Service definitely not up to standards.
Food was good. It's just way too expensive for what your getting.
Great food great service and whoever cleaned the windows in front and the front door, they did a great job. The dishwasher sucks though haha. We had a few silverware and glasses that were dirty.
The food was lovely here. It was very busy but the service was still good. We arrived within the happy hour.
Great food and service. The only reason it doesn't get 5 star is it could be cleaner. We sat on the patio and the seat cushions were covered in crumbs and not just our table when I looked at other empty seat cushions same thing. Bathrooms could also be cleaner like the wall and floor.
Nice place to have a meal while waiting for your connecting flight. Staff is very friendly and professional. The ambient is very nice, good music, free Wi-Fi. I’ve tried the Canadian Prime Sirloin which was delicious but too small in my opinion. The sundae was a good choice as desert. Prices are a little bit overpriced but you have to understand it’s a restaurant inside an airport.
great quality
We used to come to Earls restaurants quite often 9 years ago, but unfortunately this time was not as good as expected. The floor was extrem dirty. If one would pick up all the food debris on floor, he could serve another dinner. Really disgusting. Beside that the burger was good and waiters friendly.
Nice place for dinner
No pepper on the table, dessert was minescule.... Burger was fabulous and was pizza
Pretty good. Very loud. Food is alright, nothing too exciting. Drinks were great!
The California shrimp pizza was fabulous! It is one of my go to favorites! First time I've eaten in a restaurant in a very long time and the staff and the table setup was terrific. Thank you for a fabulous lunch and I'll definitely be going back soon!
Great for renting equipment big or small! Great business all around!
I have been going to this Earls for years, the food is good, just tried the breakfast yesterday and it was quite nice. I have for the most part had great service when I go. Biggest gripe I have with this restaurant is the layout. There is something about the soundscape of the space that makes it extremely hard to talk when the restaurant has any larger number of customers, however I don’t know how hard this issue is to fix so can’t knock them too much.
Excellent and quick service
Don't carry any fish.
Great prices Sunday
Very good food service and social distancing well done
Great food, fair price! My fiancé and I shared the Dynamite Rolls to start and they were very tasty! He had the Garlic Spawn Spaghettini and loved it. I had the Chicken Fettuccine Alfredo + my fiancé’s garlic bread that I stole off this place. Also a great dish. We got the sushi rolls for $10 (regular $17) and his seafood dish was also $5 off. Highly Recommend!
Sarah was the bomb.com not only did she sell the whole table on the passion fruit mules but she gave the best service I’ve ever had
Service
Service was good but food was too salty. But there isn’t many choices available in jasper.
Honestly I like Earl's food but this store did not meet the expectations. My food was way too salty and fries were just not it. I ignored the reviews but they turned out to be accurate. Otherwise the location is pretty nice and customer service was great too.
We stopped in for a bathroom break and coffee. Very small rest rooms and the wait after ordering two speciality coffees seemed pretty long. Next time we'll use the drive thru to see how that goes.
Thank you for replying to my comment on my visit to your Resturant. I travel a lot and did return as you asked to visit Grande Prairie Carl's again unfortunately we yet again dissapoited . The Service from our server was excellent no issues at all. But your Bar Staff were poor, drinks were not made properly, asked repeatedly very little ice , didn't wash their hands when handling drinks . We had full view of the bar and saw them handling ice and glass rims very unhygenic. When we sent the drinks back one barman was rude to us. Told the server she unfortunately had poor support. Our drinks were abysmal. Food was good. Customer service which is part of my job was not followed up on by the manager on the floor. Don't know her name. Shame was looking forward to a better experience but your Bar Staff do not know how to make drinks properly. Just saying.
This was my first time at Earl's and we had a server named Emily. She was very nice and helped us with perfect dinner selections! Will be back for sure.
Great food and friendly staff.
The food was mediocre at best, came here for the signature drinks but you're in JASPER most likely on a vacation. You're better off at a unique local restaurant who cares about their food quality over a chain restaurant who did not impress
Were seated and served promptly on New Year's Eve. I was hoping they would have a special prix fixe option for the occasion, but without it the meal was still excellent!
The food was atrocious, but the drinks were pretty tasty
Love the food here ????
Earls stay open past closing to look after anybody late flights, Katie will take care of you.
Newly renovated and is a great place to take your friends. The food and drinks are top notch! This Langley location is awesome ????
Been a Friday night regular for quite some time now, Samantha always makes sure we receive the best possible service. Super friendly and helpful. Always have a great experience, I’ll continue coming back for sure!
Recently ordered spinach and dip. Was delivered only crust. Called Earls and the manager said I had to speak with Skip the Dishes about what happened. Skip delivers food and does not make it. Still does not explain the lack of care to my order that was made by them. Good job Earls.
My husband and I enjoyed our 1st plant based meal last night at earls, being vegan can sometimes be a problem whilst eating out. Earl’s have nailed it well done with moving forward to a healthier and improved planet ????
It was my first time at any Earls restaurant. I had the steak special. It was cooked to a perfect medium. But my partner ordered a rare cook and his was dry, chewy and really tough to eat. It wasn't juicy at all. He couldn't finish his. It was almost like it was sitting for a while before they served it to us. Great mashed potatoes though. The Old Fashioned and the mojitos were a hit.
Great service and food is consistantly excellent.
Ordered via SkipTheDishes. Paid $5 to add a chicken breast to my meal and literally received 1/4 of a chicken breast, 5 thin tiny pieces of over cooked chicken in a container. The only reason it got two stars is because the Ahi tuna Bowl was good, but even it’s portion for the price was small. But come on Earl’s, $5 for 2 ounces of chicken? I weighed it. Your kitchen staff need a bit more accountability for what goes out the door. Won’t be ordering or coming in any time soon. FYI Earls nowhere on Skip does it say it’s half a chicken breast, and 2 ounces is not half a chicken breast. Misleading and still unimpressed with your food and your response. Never would I have paid $5 for half a chicken breast.
Worst service and quality Vernon has to offer
I ordered a Bibimbap bowl and it was exquisite :3 I also tasted the Hunan noodles from my bf's plate, also delicious. Service was fast and sweet :) I recommend ????
Lovely!
Earls is always fantastic. Their fries are Better than McDonald’s which is crazy talk! But true
Thought Earls had a better menu...not impressed
The lounge side is really great, bartending staff wonderful. Servers are a little slow at greeting -- sat for ten minutes before someone came by and then they acted surprised no one had seen me. Not a huge deal, all in all a good experience! Food was great.
My date was basically the only good thing out of this expierence but it wasn't too bad lol
Chicken strips were amazing, so spicy I cried. Atmosphere is welcoming. Fancy layout but relaxing enough where my co-workers and I could discuss Lord of the Rings for an hour without anyone staring at us.
Food was amazing. My boyfriend and I were her during lunch and went back again for dinner, on the same day !!
Server was not too friendly..she didn't ask how my food was.
Slowest service ever. Hire more staff. You have one server serving a full restaurant, literally. Maybe if management had any business sense at all they would know how to schedule if anything. Sat in table for about 30 minutes with no service. Update: most disgusting breakfast sandwich ever.
Went for lunch and arrived before noon, took almost 15 mins before we could order(myself and 2 others) took almost 30 mins for food to arrive(we ordered chicken tenders, chicken wings, and a soup and salad combo). Waitress knocked over one of my partner's drink, didn't offer a refill and took her time getting napkins to help clean it up. After asking for the bill it took almost 15 mins to get it paid making us late for the second half of our seminar.
Great dry ribs
Great bar tender in early hours rest of staff was busy at a computer just have been a course or something but was ok they used phones more than me food was ok
Protein Pack disappointment. for $100 not worth it. I purchase the protein pack and did not get all the items in my pack. First I did not receive any of the salmon. I should have receive 4 pieces. The hamburger patties were grey in color …
Always a good time ;)
Your restrictions just stopped my family from a dinner at your location, we will never be back. We will not spend another dollar at this restaurant ever. You sure don't see us as guests asking for validation as to if your cooks have there shots. Worst experience Ever!!!!! If I could give negative rating I would.
Average food & slow customer service. I have been to many Earl's across the country and received exceptional service but this particular location that was not the case. The restaurant was pretty slow at the time we visited but the service was super slow, had to ask for water 2 times, they seemed to be understaffed.
I feel each time we go this Earls gets worse. The bar has no music. I think the speakers don't work in the bar by the bar? Some of the management arguing in their language about god knows what? They really need to take a hard look at the whole Bar Vibe>Someone help them!!People go out to have a feeling and a good time:)
The girls at the front that put your name down are super rude here. I've been to the Langley Earls several times and have encountered the same problem lots of attitude. Once you get seated the servers are lovely super polite and friendly. Not sure what is up with the front girls but clearly it's a turnoff and you go into the restaurant with a sour taste in your mouth.
This place is great! We went in on a Sunday evening and the place was about half full. The server was so attentive and friendly. I ordered the bacon cheese burger and it was delicious! I got the tank fries which was so yummy! I ordered a beer with my meal and it was just prefect. The staff use so friendly and the whole experience makes me want to go back
One of the best in this West Canadian chain, Earl's Restaurant in Jasper affords patrons a view of beautiful mountain vistas, excellent service and a variety of delicious entrees. A popular, bustling restaurant, reservations especially for large groups is suggested.
The blackened swordfish tacos were quite good, and was the perfect lightish dinner entree. While most people order thing with the expectation that they will be at least pretty good, the tuna poke bowl actually exceeded those expectations... Surprisingly.
Excellent service for a group of 10. Not a complaint on 10 orders.
One of the best resturants in Canada. They never dissapoint. Loved the seafood dishes and their cocktails. If you are looking for fine dining or a place for a business meet this is a great one.
Its hard to find a restaurant during Covid restrictions that can make you feel comfortable and provide a wonderful meal. Our server was excellent and food was superb. We felt 'normal ' and enjoyed our afternoon. In house made burger (and bun too)..and salmon bowl ... we recommend both! Thanks for a great 'happy hour' Earl's. We will be back.
Our basketball team has been getting our after the game drinks here and at 9PM their happy hour starts up and you cant beat the pricing. It's normally quite around that time too. Not much for vegan options but a few vegetarian. Edit: More Vegan Options!!!
Came in for Happy Hour and it was great ! Best Happy Hour in Langley, lots of drink options, my personal favorite is the red sangria. Lots of food options, the tacos, dry ribs and spinach artichoke dip was really good! Service was good and everyone seemed really friendly. My one complaint would be the restaurant was a little worn, the glass between the restaurant and lounge was extremely dirty with hand smudges and the high top table we sat at had all ripped chairs. Food and service were great, some up keep could go a long way !
Good food and great service. I would reccomend calling for reservations in the summer as they are very busy even on a weekday.
Amazing vegan plant-based options! And very delicious food. Nicole was our server and she was extremely helpful and sweet.
Great burgers, varied menu. Can't go wrong!
Fast friendly service. Had the happy hour appys and that were quite yummy :)
This place is a must visit and eat at. We had the chili chicken + wontons, absolutely delicious and for my main course, Chicken Brie + Fig Sandwich. Honestly I had to take my time to finish it ???? but I did.
Great food great beers good tomes
Happy hour was the bomb. My lady did not like the chicken curry bowl though...
Busy restaurant, friendly servers! Got the spin dip, chicken tacos, cauliflower bites. The chicken tacos are super small but you get 3 (my fault for not realizing). Spin dip is unreal highly recommend it! Definitely a great spot in town.
My boyfriend and I eat there quite regularly. 99% of the time the food is awesome and service is great. On Saturday we were there for dinner and things were great until we left. The glass door to leave has a lot to be desired about marking so that people know that it is closed. As we left, I smashed into it bouncing me back to the greeter desk. Most places have the open bar across or something to indicate that the door is closed. Earls handle is on the vertically on the side and there is a sign about a foot above me. My boyfriend was there a few days ago and just about did the same thing and he is 6'1". I am 5'3". The girl (who was not there when it happened said she was sorry and that people quite often run into it. If this is the case, why hasn't this been dealt with. We will try again and if this has not been marked we will not be back. I have a huge lump (about 2.5" by 1") on my forehead to just below my eyebrow. SO IF YOU ARE DINING THERE, BEWARE OF THE DOOR.
The staff was friendly, the place lively. The guava margarita was great. My husband loved the ahi tuna bowl.
Went for supper with my bestie today, waitress recommended the Quinoa + Avocado Powerbowl. It was amazing, I added prawns. Also they are decorated beautifully!
Our server Melanie was amazing 10/10. Also the head chef Thomas personally brought our meals which made our night.
I had one of the best experiences dinning out at earls Langley, the server Sarah was terrific!!! Would definitely recommend this place and hope you get her as your server.. patio is fire ????????
Wow! Fantastic service, great food, beautiful ambiance. Very impressive. Our server was kind and friendly:)
When you walk in everything looks great. I ordered a burger and it was so dry, I could barely get it down. When I asked the server, she said they only make them well done. Not something you want after a long day of hiking. My wife had a curry dish and she liked it.
Was very busy. Pleasant service. Good food. Thank you Earls ???? we were very tired and hungry ✅
If your looking for a place with a view, Earls has the BEST view in all of Jasper to eat dinner at. The staff were super friendly and the food was spectacular!
Good food, decsent service!
Don't order the steak and lobster! The lobster was undercooked and the steak was extremely overcooked. Apparently happy hour ended and the server failed to mention this to us until she brought the bill... definitely not worth the $!
My fav date night place
Amazingly beautiful view, great food and friendly staff.
Food was delicious and excellent service. Great menu!
Had a great experience at earls, the drinks and service by carson the bartender were amazing!
Delicious meal and drinks with a cute terrace on the second floor. Delicious Ceasars and great happy hour deals
Good food lots of choice on the menu. They have a special extra happy hour menu from 3 to 6 with drinks and food. Service was good, we where reminded of the happy hour just before it ended to make sure we did not miss it. The happy hour menu is small but has good food for low prices. 5,5 for 4 small tortillas or 3,5 for a small pizza or fries. Same for drinks 3 dollars for a small beer or 5 for a larger one.
Juliet was alright,but no seriously she was very well mannered and a delight to deal with,she should get a high five for sure.
All 4 of our b day party Had the best steaks that were cooked to perfection
Earl's Grande Prairie has been recently renovated. The restaurant was beautifully decorated for the Christmas season. We just went there for a glass of wine and appetizers, which were quite good. The biggest issue with Earl's is the parking. That's always a challenge.
Great food and for the price very comfortable environment
Have been visiting Earls a lot since it re-opened awhile back and from the manager to the exceptional staff they've done an amazing job at making you feel comfortable. The recently renovated patio area is also a great place to sit and eat (or have drinks) regardless of the temp. Throw in the top notch food and you have an easy reason why I spend a lot of money there.
Went for bachelorette party, slow service and lack of attention from server. One shot took about 20 mins to get to the table and we had to wait 15-20 mins for the server to come over AFTER plates were cleared to get the bill
Great atmosphere, always bumpin', happy hour deals are great. Service is always great, can't complain. Get yourself some dynamite rolls and a mojito or two and you're in for a good night.
No the worst but not the best was grand spot
Worst experience at an Earl's I have ever had... I go to my local Kelowna one all the time and love it but the food here was just awful and I'm pretty sure I got food poisoning because we got sick a day later (my bf and I he tried some off my plate) and yeah...!!! I ordered my steak blue rare and it came out rare and tasted off the quality was like what you would get in the meat department of your local grocery store chewy with very little flavor. The mashed potatoes were literally crusted on the outside I think because it had been sitting under a heat lamp for too long so the outside formed a crust it was so off putting and the asparagus was barely cooked at all which is where I got really confused since I think the rest of my food was ruined/overcooked being under a heat lamp for an extended period of time... All in all would not recommend and will not be going back on future visits to Vernon super unimpressed with the whole experience.
Good food and atmosphere like all Earls
I try not to frequent chain restaurants too regularly. Earls is just too good though. Excellent food, great staff, well run, fun atmosphere, and beautiful people. Nuff said.
Average food at a high price. Not the place it once was.
Great Service ????thank you Racheal you were amazing 10 out of 10 service The Food was top notch Had the Cajun blackened Salmon a must
This place got busy in the evening and I had to go up to the kiosk because they forgot to send us a message that our table was free. Then as we were seated, we were rushed to order food because it was last call, yet they were the ones who didn't let us know that our table was ready. The cherry on top was the fact that our server double charged my friend for $7 tacos that turned into a $19 bill.
Ordered pickup, order was wrong when I got home. Phoned the manager and he said it’s a “small mistake” that they forgot rice. Told me I could drive back to pick up rice... I live 30 minutes out of town and told him I would just like a credit or something instead of driving an hour and spending gas and time again, he told me that won’t happen and that was all he would do for me?? What an absolute joke! I’ve spent thousands here over the past 20 years and will never spend another dime there after this appalling service. By the way you are welcome for the tip for terrible service.
i got the chicken strips and i really like them and believe me ive ate my share of chicken strips/tenders. Service was rather quick and she was pretty too.
My boyfriend wanted a spot to watch UFC, I wanted a place to eat so we chose Earls. Such a great decision! We asked the if one of the TV's could be changed to channel the fights were playing. At first they couldn't find it, which we were okay with and stayed to eat anyway. A couple minutes into waiting to be seated the (manager?) came and let us know that he has found the channel we were looking for and that he was able to seat us in front of a TV. I loved that they went out of their way and gave us excellent customer service for such an odd request. Really appreciate it :)
Dinner was very good.Always nice if I don't have to cook for a change. We had two peppers team with mashed potato and asparagus spears and a good bottle of red wine. We had a friendly waitress who looked after us. I wish they would get a decent dessert menu. The present one is useless. You need a cheese tray, some sherbet or fancy ice creams. The present desserts just are not appetizing. That's something you get in a gas station or a cheap diner.
Ordered take out Caesar and added grilled chicken breast to make a meal of it. Very disappointed to have paid an extra $6.50 for 1.8 oz of chicken. The salad was acceptable but the add on was not. …
Great tasting food and fantastic service.
Great patio overlooking the main drive. Food is always good and happy hour starts at 2pm.
Food and service are consistently good.
Awesome service, Food great Drinks are on the high end for price
Great food and service
The waitress was awesome!!
My Southwestern Veggie Burger & fries was great, i shall never forget them. Atmosphere was a little too loud, although it was a very busy night. Despite being very busy, our group of +10 felt accomadated and our watress was great (i forget her name) dark haired, older than all the younger high-school aged girls. She was great, and took great care of us.
If you want a solid place to eat that always delivers on food and drink quality Earls Penticton is probably my go to with a wide variety of dishes and the best happy hour in town.
It is good, nice vibe, consistent food. Good selection, but not too much, they know what they do well. Good menu selection for all dietary needs.
The waitresses here are lovely, the food comes out reasonable quick and tastes great!
Good service and good happy hour menu
For a small town this is a good place. However, attention to details is not a thing here: First of all, the eggs benedict were cooked perfectly! But: They came without salt and pepper which is fine, but no salt or pepper were given or on the table. The avocado on the side was old and gray. The "green juice" was a very sugary thing, neither fresh nor with actual greens. I felt deceived. I recommend juicing some fruits in the morning to offer customers a wholesome breakfast. The crispy potatoes need some seasoning (thyme, rosmary, pepper) and need to have a smaller cut.
Earl's has been a reliable place to dine out. Unfortunately I have been disappointed consistently for months now. I have picked up orders for my friend only to find out that it's well below par. The recent one was a simple sandwich and Caesar salad. I would be ashamed to have this order go out the door of any restaurant that I managed. Please, PLEASE, check up on your quality control, food is going out the door that i would be ashamed to serve in my own home. Thank you Signed, Disappointed
First time eating Earls. Placed order for pick up. Got 10% off. Service was amazing when I arrived. Food was super hot. And was amazing! Definitely will order again.
Slow service but I like the food
Prices have changed. 1$ for all menu items which is already the highest in the area. Menu is printed in a piece of paper. So I don't see why the prices don't reflect the actual prices upon receiving the actual bill. Will not be back to this location.
It's earls. Always tasty!
Never have had a bad meal in the last two years here. The cucumber mojitos are on point!!
Service and food were awesome. Love the beets in the power bowl
Before Covid I was a regular at earls I usually love the food there I haven't been there in a while because of Covid but I came back Nov 11 for brunch and I noticed my favorite brunch item the chorizo and mushroom hash got changed to some bastardized version of what it once was and I asked the waitress about it and she said you guys did it because people kept changing /substituting things in it. I was really bummed out about that I think instead of bowing down to the picky uncultured swine of this city you should have just kept it the way it was, I hope you will reconsider that decision and return it to its former glory
Great patio, good food. We really liked Luke H’s service
An upstairs restaurant with good atmosphere and good food. Our table ordered burgers, ribs, fish and pasta it was all very good and properly done with a fancy presentation. We went several places and Earl's seemed to be the best run place we went to, it was clean with good friendly service and the drinks were well made.
So normally I like Earls, however, on the last two ocassions we have ordered delivery during COVID19 I am sorrily disappointmed. The first time round they burnt my dad's steak severely. We were hesitant on ordering again. But we did today, I told them that my dad wanted a well done steak but not burnt, plus gravy. We literally got one half ounce of gravy for $2.00 extra and they sent a Med Rare steak. For the price this is an epic fail. As a former chef, I am insulted. We will not being choosing Earl's again, and I would not recommend.
Great place for dinner and a drink.
Not good experience.
Our Server Emily was awesome. Happy Hour Brunch is totally worth it.
Vastly over priced. The food was mediocre. Staff was stuck up.
Missed our appy but the food was awesome Maybe work on customers more Hear what they say
We didnt have to wait for food long it was all delicious we had rhino fries dry ribs and the Italian bread with balsamic vinegar and olive oil and a couple beers! Our server was amazing he made sure we were happy and had everything we needed . . I'd go back again great job Earl's!
Happy hour had some great deals. Food was excellent and service as well. Aim for happy hour for best deals. Nice view. Is located upstairs.
Amazing experience. Went with friends and family, had a great experience. Jacci was taking care of our huge table and was very prompt smiling and proactive... all in all we all had fun. Keep up the good work guys!!!!
Delicious drinks and appies. Happy hour and Tuesday specials are very affordable.
I go to alot of Earl's but this one is way below expectations. The Food is not the same (poor) as other Earl's as it appears they make up their own version of Earl's menu with ingredients wise. Outdated atmosphere. I guess with a limited choice to eat in Jasper they can rest on old habits.
Dine in
The service was fantastic, the outdoor heat was perfect. Came here for my anniversary and the food and service were spot on!
We went to Earls in Langley last night on February 15, 2021. I ordered the chicken tacos and believe me I would never return to that restaurant. The tacos were 3 very small tacos and I did not find any chicken in them. I love tacos but those were the absolute worst. I paid $15.50 for them and all there was in the tacos were cole slaw. What a disappointing evening. I did mention the to the waitress but she said you should of ordered them with tofu. I do not like tofu. You will never see me at the restaurant ever again.
It was very good. The food was quite good. The woman I was dining with couldn't stop loudly licking the rib sauce from her fingers after each bite that she pulled apart by hand. As her eyes rolled back in her head. So yeah... She also said the chicken was moist and spicy.
Service was slow to start which wasn’t a huge problem I understand lunch is a very busy time, however it became a problem when I asked to order a shot since It was my friends 18th birthday and the server rudely said, “um actually you can’t since you’re not even 18.” Which she did not even ask for my ID, she began to walk away before I pulled out my ID and showed her I actually could order alcohol. After that our server seemed unimpressed, did not come back to our table until she stopped by with the bills.
Cajun Chicken and Ribs. Do I need to say anything else? Oh Yeah... Warm Potatoe Salad. Wow! Quiet so the service was amazing. Oh and I washed it down with a Moscow Mule. Perfect!!!
Sat on the Patio and enjoyed some great Happy Hour deals with my daughter.
Best night ever at Earl's .....we had server Name Jay absolutely attentive, informative and genuine who made our night special, also to mention here Raj and addison ( cook ) treated us with honest and genuine hospitality experiences.....thank you guys and would definitely come back ....cheers!!!
Your bigger better burger was awesome and the service is very good thanks for the awesome lunch
Happy hour specials, 8in pizza and dry ribs. Very tasty and service from the bartenders, polite, professional and unobtrusive. Well done guys.
Service
Great happy hour, good food
Stale coffee and too fatty rib eye
Great for brunch
Food an service was good .. but a bit noisy..could hardly hear are own convention and setting is to low to the floor...
What a bunch of unorganized kids running the place. Didn't even make it to the counter. Stood there waiting to be addressed, I made and effort to let the girl know that we were waiting, but flirting and petting her co worker was Paramount
Awesome food and amazing experience
Great service great food
Just ordered a breakfast sandwich here the first one was stone cold ham right out of the fridge and english muffin not tosted and soggy on one side. The brought me a second one and it was the same how can u screw up a breakfast Sandwich. They can and then charged full price this place sucks
great food awesome staff!!!
Nashville burger is unreal. Too good!
Cozy atmosphere, delicious food and prompt service, no wonder the locals all flock here. Happy hour deals are superb value for money, from 3-6 pm and 9 pm till close. Ask for the Happy Hour menu! There’s both food and drinks options at discounted prices. A must visit if you’re in Jasper town!
Dinner
Ordered a steak for my 10yo daughter. Would have been nice if they told me before hand that they drench the steak in some sort of spicy jerk sauce. Not mentioned in the menu either. Food was overcooked. Prices are pretty high. Almost twice the price as Ranchers in Hinton. Who knew a 45 min drive Doubles the price on food. Service was good tho. I wouldn't visit them again.
Great menu offerings that were extremely delicious!!
Loved it,service was awesome ????
Tasty Butter Chicken Curry and nice drinks. Takes a while until you can order and get your food though. Nice view of the surrounding mountains.
Earls has been a great place since I have been coming in. I have been coming into Earls langley for the last 8 or 9 years and the service from each waiter or waitress has been awesome. The service from a few servers are very good knows there customer service knows there job. Great food all the time.
Best year round patio in town, great "happy hour" food and drink prices, constantly updated menu, friendly staff.
Awesome Happy Hour Menu. The salt and pepper wings can't be beat. I'd give five stars except for half the time I go there the pop tastes flat.
Nice clean place. Food was good. It is bit loud....but that's okay.
I treated my young daughter and I to dinner because they had a nice size vegan menu! Now that’s something I highly appreciate!!! I did feel the prices were a little steep for the amount of food you get. Besides that, everything was fine and the staff were very kind and accommodating when I asked for a booth instead of a table. Cheers!
Atmosphere...Excellent service...and even better food!!
The service was fast but the staff wasn’t attentive I had to ask before I could be serviced. I ordered waffles and it came out fast but it was literally cold and hard to eat.
A solid experience and as about what I expected from an Earl's. The ambiance was nice. We dined on the tiny rooftop terrace. It was very small though and to walk around, you had to squeeze by everyone else sitting next to you. The tables are wobbly because the ground is uneven. The service was really slow. But our server was friendly and very attentive. It took almost 45 or 50 minutes to get our food. We went at 11am on a Thursday. They had this $8 brunch happy hour. It wasn't THAT busy. My poached eggs were overdone and the potatoes almost completely burnt. Everything else was okay. 3.5/5 stars.
Had a good meal. Cesar salad and wings. Can’t go wrong with that. Oh and the service was good too.
Food was pretty good, as was the at table service. But, on arrival, we were told they were busy and we'd have to stand and wait with about 40 other people. 45 minutes later, we were finally taken to a table that had been empty the whole time. I could see more than 20 tables consistently empty whilst we were waiting. That is not the way to run a restaurant.
My boyfriend and I come here often. The food is always great, good prices and the service is awesome. We've had Emily as our server a few times and she always takes great care of us by going above & beyond! Highly recommend!
Great choices in food! Very good service.
Very busy and noisy but good food
Never thought I'd take to the time to write a review, but this Earl's is atrocious. I'm not one to complain about service, but I dont think the waitress could have been any worse. First issue was a mistake on the appetizer, then when I wanted to try and get it fixed she seemingly disappeared. Entrees brought by someone else were cold..waitress didnt ask once how the food was, but hey at least it wasn't busy..
Great food, nice view
The food is fine but honestly quite pricey for what you get. There wasnt any kids sized drinks so we payed nearly the same amount for the kids food as we did for their pop. Plus kids just dont need a 16oz soda, even as a treat.
Nice burgers....great service
I’ve been to a few locations in both Alberta and British Columbia, and it’s always the same: a few of the servers wear masks, but most don’t. With Covid being what it is, doesn’t it just make sense that the people handling our food are taking extra precautions? Kitchen staff, I’m looking at you too! I love Earls’ food and ambiance, but until they step up their safety, I won’t be back. Bummer.
Nothing can replace dinning in at Earls. But they have mastered the delivery. Clean. Compostable or recyclable takeout materials. Quick. Organized.
Great food, awesome staff, amazing views
Ordered take out for the last time from this location tonight. Last time the food was of low quality, and this time I received poor service by the server taking my order. I made a mistake when ordering and asked for the server to substitute a side dish that wasn't offered with the main as I thought. Instead of correcting me and telling me the correct side dishes that go with the main, she didn't bother to ask and instead just guessed, and of course substituted the side dish I would have wanted, and then rushed off the phone. This was a server whom clearly showed she didn't care about quality of the service she offers, which in turn reflects on the management of this establishment.
Great place for lunch and dinner. Quick service, delicious food. Loved lobster bisque and garlic seafood pasta.
The staff are friendly and polite, and their food and service is always great! I've never had a bad experience here. My personal favourite on the food menu is their Cajun Chicken Sandwich, to which I'll add BBQ sauce and bacon as extras. I highly recommend Earls Penticton!
Went for thanksgiving Monday. Food was below your average pub food. Arrived cold. The Alfredo was tasteless. It actually tasted like the pre packaged add water Liptons Pasta, the chicken on it was like jerky. For $30!. My son told me his turkey dinner was tasteless, he made me try.. and he was correct…Another at the table had steak and prawns…tried the prawns again tasted like frozen packaged prawns with zero taste…If you want to price food at this price point it should actually be good.
Called in to place a order for food for pick up, was told that it would be just a minute and was placed on hold. It was over 10 minutes and no one picked up. Arrived at the restaurant and got a manager who immediately took our order. As we were waiting, other people came in and told there would be a wait for their tables, but they could wait at an area in the bar and get a drink or an appetizer. We asked if we could as well and the girl said that since we were take out, we had to wait by the open doors and freeze. We are paying the same price for our takeout food, and should be treated with the same respect.
burgers were really tasty. service was fast and friendly. location was a bit noisy.
Their naan bread is soooo good.
Had a great time this afternoon at Earls! Our server sophie was amazing and we couldnt have asked for better service. Will be coming back for afternoon lunch again soon!
Excellent experience. pricey.
I simply love this place... the people, the wait staff & management (who all know me by name and know my favorite drink), the food (which is always perfect), the service (which is second to none), the many friends I meet there (for obvious reasons)... there's just nowhere else that beats it in my book. You want to hang with me.... hang with me at Earls. That's all.
It's nice to have an Earls in Jasper. The service is good, and the food is similarly good. Probably not great if you really want to explore the town and get to know the local culture, but it is great if you just want something good to eat.
Had a fabulous dinner tonight. Justin was a great waiter. Our roasted chicken dinners were delicious. My lime margarita was perfect. All the staff were masked. Safety and sanitation were excellent. Best dinner and restaurant experience since Covid. Would highly recommend.
Excellent food with nice view ????
My friends wings were under cooked and mine were over cooked. The manager apologized and didn't make my friend pay for her undercooked wings. Just okay.
Got drinks order 2 at a time
Great food and service. Beautiful year round patio
Great food and lovely service.
Extremely overpriced. Meals were tasteless. Portions tiny. I'm giving it 3 stars only because serving staff were all friendly. You definitely don't get what you pay for.
good food
Great place! Awesome dining experience. I had BBQ Ribs + Cajun Chicken and my partner had the Surf + Turf ????????
Has the potential to be four stars, but they don’t have much finesse like they used to. The service is passé, slow and not personable. The food used to be amazing, but for example they don’t even cut up the mushrooms for your pasta. Where in the world do you go for a dish with added mushrooms and they’re literally thrown in their whole, plus they look like they’re from a can... for the price of food and drinks they should have better food and better service.
Amazing food experience. A must recommended
Wonderful night with great service from Kayla. Fantastic food! Nashville spicy chicken on Patio with garden atmosphere and all with social distancing and safety environment. Finishing the evening with meeting Megan the manager. To tell us we were chosen as the favorite table of the night! It was an August promotion and the servers chose a table to have the entire bill paid for!! Earl's paid for our $130. receipt! Because we were kind and grateful for our experience. The service and food was amazing! Be kind to one another and pay it forward.
Went to Earls tonight and Taran was our server. Hands down the best service I’ve ever had at any restaurant. To find out she was new to Earls and a first time server was shocking. Thank you Taran for giving us such a great dining experience. The restaurant is lucky to have you.
Like it, wish it would stay open until the last flight started boarding
Love this place I stop here all the time, don't eat much but the staff is really great
The place was pretty crowded & didn’t seem to have COVID restrictions in place when we went there for supper between 5-7pm. Crowed place & the service was slow & forgot some of our drinks. We waited a long time for drinks, then had to ask for things many times, even as simple as plates for our appetizers. The bathrooms lacked toilet paper. Did I say over crowded & people seemed to be seated too close. I, myself and my grandchild left with upset stomachs. Not a good experience & concerned about lack of COVID safety measures.
Really friendly staff and beautiful restaurant, just wish their menu had a little more selection
Excellent food and good service.
Waited 30mns for a waitress to even say good morning. 3 waitresses walked by making eye contact several times. Left because my plane was boarding.
The waiter was incredible and the food was really good.
Food was below average at this location. I specifically for Nashville Hot Chicken Burger but it lacked the flavor. Only saviour was Beer ???? here.
Server was fantastic! Gave her a good tip. Wine was overpriced. Food was similar to Browns and Cactus Club, but lower quality. Then they ask for 16%+ tip option. Servers were wearing hardly nothing in a cold unwarmed environment! Maybe allow waitresses warmer attire in winter when the heat is off. Just sayin.
I have visited this location many many times. Most experience have been relatively good. Tonight's dining was beyond exceptional. To begin with, we were literally taken to our table as we walked in because we registered online for the waitlist. They were to the T on time. Our server Steven attended our table instantly and got our drinks. Not 2 minutes later another employee as he was walking by our table carrying a bunch of stuff from cleaning the other table stopped to take our order even though he was not our server. Usually that does not happen! We ordered spinach dip and without us asking they brought us more bread. Also to note, other servers brought our food so we had it readily and fresh. I know as a vancouverite we always compare Cactus, Earl's and Joey's all the time, but the general manager who ended up being the server who stopped to take our order has made it easy to like Earl's and this location most desirable. Thank you Langley Earl's.
Dinner
Generic food but a bit overpriced for such simple dishes. It's like every other bar style food joint. The spinach dip app was pretty awesome on the other hand.
Good food and good service
Stayed in Jasper for just one night, Earls was open later than other restaurants so checked it out. We stayed on the heated rooftop patio. Great pricing and quality for the happy hour specials! Two of us dined for $75 with 3 drinks each and 4 plates of food!
Great food, had the calamari, it was fresh. Had the happy hour drinks. Great value & quality. Server was friendly.
Excellent restaurant --food and prices are quite good --staff is friendly and helpful --vry nice atmosphere
Great place to grab a beverage and an appy, especially if your flights are leaving at the nearby gates. The Nacho's are pretty filling for just one person, probably best when shared.
Ordered some Alfredo with fettuccine and it was mostly a ball of butter. Not much Alfredo sauce. Definitely had better for cheaper elsewhere. Other than that meal specifically though, the restaurant is nice and our server was friendly and helpful. Would recommend going there, but not ordering the fettuccine.
This is a deceptive review. I was not in this place and I'm insulted that google thinks so little of me. I was really in the Denny's next door at a real dining establishment. I have more self worth than eating at Earls ever again. I ate here 10 years ago and it still makes me angry to think about it. They brought our food out with another table's food, served their plates and left our food sitting on the serving tray for 10-15 minutes while I remarked that they ordered the same as us. Finally after it was obvious that it was not the other table's food and was in fact ours, our waiter said oops and tried to serve us our cold food. Never been back.
Always a good place to eat.
We absolutely love this location! Just like the view, the service and the food are outstanding!
Excellent patio! We came here for breakfast two days in a row because it was consistent, quick and a great deal. They have all the brunch menu on for 8 dollars throughout the week (9 on the weekend) but only for the first hour of service. If you like avocado they have it on almost every brunch dish here. The caesars were delicious and I also tried the cold brew coffee with baileys and it was refreshing and a great way to start the day!
The service here is always amazing, smoked salmon is my favorite.
This a fantastic place to have a smooth and lovely dinner. The atmosphere and interior is beautiful. We've had a few things off the menu and the quality of everything has always been a hundred percent. The only negative remark is that some of the staff can be a little stand-offish.
Quick service and the food is always good.
It's good
Great service good food
No matter what city I'm in.... Saskatoon, Edmonton, Calgary, etc. I always get great service and amazing food. I will forever be a customer as long as this stays true.
My daughter and I went to Earl a favorite place of ours and today she was able to make her own pizza with the Chef ! Love Earls Penticton !
Excellent steak good service no dishes.
Earls is always good. Great food - great service. Never disappointed at Earls.
Our server Jaylen was wonderful, efficient, and attentive! She was so kind and so sweet, we really couldn't have asked for better service. We definitely will be back!!
Frequent this place at least 2 times a month. Enjoyable
The host was not friendly in the least. Our server, Roman, had little clue what the bar offered for whiskey, they didn't even have Crown Royal, had to settle for Jack Daniels. We decided to place dinner and appetizer at the same time as we didn't know when the server would get back to us or we'd keep his attention. Appie (Spinach dip) was tasty but my steak was over seasoned and salty and the green beans were under seasoned and bland. One drink each and we ate and got out as quick as we could despite it being a birthday celebration dinner. Sad because Earl's in Edmonton is generally a home run when we dine there. If the management of Earl's actually read these reviews I'd suggest you step up what you expect from your staff in a location that's in a) a tourist town, b) during a slower shoulder season, and c) when welcoming valued guests after pandemic closures and a tough year. I can tell you we won't be back to the Jasper location.
The service was super friendly and dedicated. Food is good, nice choices of beer, altough they think that Ireland is a part of Alberta according to where the Guiness comes from in the menu ;) One of the main interest of this restaurant is the patio. The view is pretty great.
Portions were small left little old me still hungry. Server should find a new job/career. She disappeared half way through the meal (could see her in the kitchen area, serving other tables) but I guess we were too far to walk to by the front windows. Was very disappointed in the entire experience. Was my birthday lunch but she never found out because I finally went to a different server and asked for our bill. No dessert this day. ???? No tip either....
Unfortunately cannot give more than one star. None of what we ordered was tasty. …
Always pretty good
One of my favourite restaurants!! Always good food, drinks and service!!!! Thank you Vernon Earl's
Service and meal very good. Thai curry chicken bowl, quinoa bowl. Thank you Shannon was a pleasure speaking with you.
Great happy hour here! Love the watermelon slush.
Earl’s is a reliable spot for good (not quite great) food in a upper middle of the road environment. The Penticton Earl’s has longer waits to be seated, but reasonably fast table service. The prices are proportional.
Good burger, well organized staff and great service
The Dynamite roll was good . Just the crispy shrimp in it just did not belong there . Rice rolls should not be crispy
Great meal and atmosphere. But our night was made especially great thanks to our server Javin! Be sure to try the white negroni or Marilyn Monroe for drinks, and the spinach dip is SO GOOD. Great views too!
Love, Love, Love!!! Awesome staff! Great menu. One of our favourite places!
Came to the restaurant to have a nice family dinner. Daughter had the Alfredo, chicken was overly dry and there were multiple hairs. Me and my husband got steak and it was very undercooked. Waitress we had was snobby and complained to us that we had “too many issues for her to handle”. The one manager was overly rude to the poor young girls in the white shirts. If I were them, I would no longer be working there after the way she treated them numerous times throughout the two hours we were there. We will not be back with the poor service, undercooked raw, unsanitary food, and the way the manager treats her staff. Unbelievable.
Had a great meal. The staff was very friendly
Very professional. Amazing food and staff
Chicken Santa Fe salad is amazing
We Visited Earls Kitchen on our recent visit to the park. The service was excellent, we both had the Bacon cheese burger with garlic fries. The Moscow mules and Jasper The Bear Ale from Jasper brewing company were great. Both very refreshing after a day of hiking. Would highly recommend earls.
The atmosphere is amazing and Appy hour after 9pm is the best around.
Food and service average for an Earls
Super busy during happy hour but was able to get a table faster than the quoted time. Got the raspberry and classic mojitos, both lacked the punch and sweetness. Everything we ordered from the happy hour menu was very good. Service was slow at first but picked up. The area we were seated (by the window) was quite drafty and cold. This was the only drawback which somewhat affected our experience. People at the adjacent tables had their coats and jackets on as well. We informed the waitress but she couldn't do anything about it.
Food was fantastic!! Pepper corn steak! Mashed potatoes! Mushrooms! Asperagus!!
I came here for happy hour and sat at the bar. However, there was no bartender and I waited for 10 minutes for someone to take my order. I think they might be short staff that the waitresses had to serve customers and be a bartender too. It'd be better to have a stationary bartender I think. The staff were friendly. Other than that, the atmosphere was great and the bar was nice.
Cheddar bacon burger was undercooked. Nashville fried chicken burger had no flavor to it. Appetizer was burnt Pickup texting service didn’t seem to work at all, food was cold. Spend your money elsewhere.
Excellent food and service. My wife and I went during happy hour and enjoyed 2 drinks, 2 starters, and 2 entrees - total came out to around $60 (with tip). Definitely a place to go to take advantage of their happy hour. The restaurant also is very open, has outdoor seating, and large windows overlooking the town or Jasper and mountain range - really great! I highly recommend the garlic fries and ahi tuna bowl. I would give Earl's 5 stars however (a couple nitpicky things).. One of our two starters was an 8 inch margherita pizza. Earl's has a nice wood fired oven, so we of course had to get this on special during happy hour (we're pizza snobs, and will get a wood fired margherita when we see it). The pizza was overloaded with sauce, had what I believe either pre-shredded mozzarella or dried shredded parmesan - overall, it didn't remind me of the margherita pizza we love. Kind of tasted like a frozen pizza. Dough was not crispy, which I believe to be due to a low oven/deck temp. Second and lastly, the entrees arrived less than 5 minutes after our starters did. Poor timing on the staffs end, as we were left inhaling our starters to avoid a cold entree.
Great food and service
We were seated at a table with half of the chairs with holes in them, saw servers/waitresses setting up messy tables without cleaning them first,the food took forever about 30-40 minutes,most of the staff stood around and talked,our food finally arrived, my burger was burnt with a soggy bun and what's really gross was the bathrooms they looked like they weren't cleaned for a week. Don't eat here unless you absolutely have to.
Food was good, but overpriced for what it was. $18 for a chicken sandwich and fries is a bit steep, especially considering the size of the sandwich was nothing to write home about. If I hadn't been in a hurry I probably would have found somewhere else to eat, especially in Jasper.
Food is awesome. Oliver is always personable, with great service and makes the BEST drinks in Langley. I'll definitely be back.
I know things can get busy but wow... who would let this piece of charcoal go out to a customer to try and eat. The pasta itself was great which saved the meal. Too bad for my wife she ordered the Street Chicken Tacos and a side of fries but had to settle for just the tacos lol. Nice place with an amazing view but perhaps best left to dining in as they seem to take their eye off the ball in several ways for takeaway
Food was good but the steak was blue compared to a medium rare how I like it. After confirmed it was taken of the bill, it wasn't. I then spoke with the lady manager about the situation who was very rude at first, then proceed to give me a small discount.
Earls Penticton is the best, I go here all the time. Alyica is my favourite server ;)!
Disorganized & Slow Kitchen on Friday and Saturday’s’ !!! The Kitchen cannot handle a full restaurant with the Covid restrictions FYI image if there was no capacity restrictions like Pre COVID-19. What a sham such good food but managed poorly. You need to run it like a business to be in business MR owner.
Consistently great food
Stopped in for a quick bite to eat! Great service!
Excellent food, beer, and service. The views are stunning and there are some tasty plant based options.
Service was excellent and the food was very good.
Nice food , friendly staff, lovely atmosphere! Definitely will back again!
Absolutely amazing food service is outstanding as usual. A must if you have never een there
I’m a fan of the Earls chain, love the ahi tuna bowl... food was fine. This location has pretty lousy service. Our server kept disappearing for long periods of time. Our water glasses were empty most of the meal, finally one person at my table asked for a refill and instead of filling everyone glass she filled only his and disappeared again... it was odd. Waited a long time for the bill. Not overly impressed.
+ Grill and pub located on the second floor of a downtown Jasper block. Patio has great views. Good service and open late. + Menu has a variety of offerings - from your traditional burgers and steaks to some interesting Asian fusion dishes (my friend recommends the curry) + The rack of ribs were delicious. Fall-off-the-bone, basted in a smoky BBQ sauce. Sided with warm potato salad (really good) and coleslaw.
We have had many company suppers here but covid has made this place completely unbearable and rude. An embarrassment of a business. Will never go again
Service and food were good, the restaurant looks clean, food took a while to get to our table but other than that everything was good
We had great meals and good service again. They always have a good selection of beer on tap and the meals are good!! The burgers I've had are tasty and juicy - just the way I like them. I do wish the fries were bigger rather than the skinny ones they have currently.
Have eaten many times at earls but never again. Their decision purchase their beef from Kansas instead of Alberta is anti Canadian. I have been to the Kansas City stock yards where they use a nail gun to drop the beef. The Alberta and BC beef are fed on the range and treated humanely . This move is just a Donald Trump style marketing ploy which will allow them to up the price of a steak but purchase it cheaper from the Kansas City boys. Hang your head in shame Mo..this is beneath you.
We held a birthday party here and pretty much all the staff kept stopping by to check on us and made sure that we were well taken care of. Great staff who also was having much fun as we were.
Staff not as hot as they used to be
Allowed us as a family with older kids to enjoy the happy hour deals sitting in the lounge. In Banff they would NOT allow us to do that so good for them. Food was good and drinks were cheap and good.
Came for all day happy hour last Sunday with a girlfriend. Great food and drinks at an awesome price. Sarah, our server, was awesome as well! Definitely has the best lounge/bar area in Langley. Will be back.
Staff are very friendly and accommodating but the food Im not that happy.. Burger I ordered was quite dry, the steak - was okay but not as what expected. Compared to Earl's at Silver Drive. Well I guess we can just always go there instead.
It was really great to see the old classic menu with dry ribs and California Prawn Pizza. The service staff was excellent and friendly although I understand you are understaffed so people should apply for a job if they're looking for one. The only thing I would bring to managements attention is that we found the temperature in the restaurant exceedingly cold. There were The number of other people commenting with the same complaint. If management can stay on top of the temperature that would be helpful.
Great food and service. Can't beat their happy hour either! Love the consistency from location to location, Earls has upped their game big time! Small peeve, hand sunny station up front pours out enough for 7 hands each use and is a tad excessive, but now I'm just nit-picking. Thanks for the great overall experience!
We always stop here when we are in Jasper and it's always great. We try to come during happy hour, there are some good deals. We shared a pizza with 2 toppings and the prawn gyoza and my wife had a sangria and it was $24 before the tip. The service was excellent as well!
Great views
Perfect sizes of meals. Leaves just enough room for desert!
Walked out after sitting for 10 minutes waiting for a server.
Great food and nice staff but the place was way too hot for me. I was uncomfortable the whole time and I wouldn't dine in again. Take out yes but not sit in.
You disrespect customers by not enforcing the rules for the powerful
Bartender put his fingers in the bottle of Marchino cherries. So unsanitary.
Great food, great service. We had the calamari, which I highly recommend. The fried chicken sandwich is great. The ribs were good as well but the warm potato salad with them was better. Sat on the patio and enjoyed the view of the Rockies.
Not impressed. Came in to town late and just needed some food. I ordered take out. The one order was just wrong, no condiments in the bag, and not enough cutlery. And the bartenders just ignored me while I waited for the food. The only saving graces were that the server was friendly and the food at least tasted good. I'll try a different option next time.
Stopped here for lunch after spending the morning hiking from the Upper Tramway station to the Whistlers Mountain Summit. The view from the restaurant looks amazing when it's sunny - you can see the mountain view. The food was good - ordered the Ahi Tuna Poke Bowl (great flavour and delicious), and fish and chips. The server wiped down everything after customers leave but that just her, can't say for every servers in the restaurant. The concept using the QR code to look at their menu is great idea during this covid time.
Placed a take out order for tuna poke bowl, was disappointed with my order since I had found a few bones in it. I called the restaurant spoke with the manager who sounded like she wasn't very interested in hearing my concern. Took my email address to send me credit which I never recieved. I find Guilford Earl's is much better. Won't be ordering from Langley again!
Great place and good service. Their birthday brownie and ice cream combo was to die for.
The servers were lost, handing couple of people wrong meals; mind you our main server was just as lost. After I had finished my steak he brought the side mushrooms I requested 15-20 minutes later.I will have to return again, with an open heart and mind. Here's to hoping this was an isolated incident and the kitchen must have had a busy bad day.
New Plant Based Menu is insanely delicious. Blackened Tofu Zen Bowl is my favorite. Vegan Buffalo Cauliflower is a great appetizer for vegans and carnivores alike! Service is always impeccable. Wine is fantastic!
Good food, good service. Can't be any more happier
Loved it
Amazing Service! Great food!!!
Good food and good service...
Consistent and delicious, A little too loud
Food is always good and fast service no complaints.
The service is very good but as with all airport "trap" bars, they are way overpriced.
Awesome eats. Great service.
The food was amazing..the staff were pleasant ...and if an error was made ..it was corrected instantly..i would definitely recommend it
This is a nice place, but a bit pricey.
Had the California burger with chicken! Awesome!
Excellent food as always. Exceptional service by Merideth our waitress.
My meal was sooo good last night and the service very good also...We had the New Shrimp linguine and it was awesome and the prawn rice bowl...to die for....my favorite restaurant ????
Great food and amazing service! I've been here a year ago and it was totally different this time. Last time I didn't feel very welcome but this time: Great staff and even the manager Anya (?) talked to me and my friends and we were having a fun time. The drinks she recommended were delicious and on the point! Amazing experience.
Staff was very friendly and helpful
Food was good service was average. No quality checks were made for our appies or entrees. The decor and ambiance is nice as well as they have a great selection of drinks and food for their Happy Hour.
Came here with a child's sports team. We had reservations, they called to confirm our reservation. They should have been prepared, but they were not. Meal delivery was chaos. They asked us to order in a specific way, which we did, then when meals came out the service staff wandered around calling out menu items rather than in response to the way we ordered. I waited NINETY MINUTES FOR A BOWL OF SOUP!! I won't be back.
Happened to be there for the end of happy hour. Prices were very good as were the food and drinks. Servers were excellent. Sept 25/21.
Good service , great new menu options and lots of happy hour choices.
loved the food got cajun chicken with mashed potatoes and asparagus. my meal was perfect. our server was awesome.. thankyou earls
Salmon Zen bowl was delicious!
Went to earls last night with my little brother and the service was outstanding, Emily was our server and never have I felt more welcomed in a restaurant that my dining experience last night!, The service was truly amazing. Defiantly going to be coming back!! Food was absolutely spectacular. I always come for the salmon poke bowl and it never disappoints. Excellent service and incredible food.
The floor manager named Jair of this establishment is amazing. Very friendly and informative. Makes the restaurant feel like home. The food was great and enjoyed the drinks passing through Grand Prairie. Hope to visit one day soon.
High quality food with health focused and plant based options. Great service as well.
My favorite place in Kelowna, the roof top is the best one in town.
Poor customer service
Dinner
Excellent service, extreme accommodating. They found me a table with an outlet, food was marvellous.
Cajun chicken might be the best thing on the menu, so delicious
$37.95 for three vodka soda with Bellini charged out as: $9 well vodka (single), $2 bellini. Seems fair. Extra star for the nice chairs.
Expensive and not great compared to the other 2 with exact same concept. Had sushi Sunday. Rice was mush covered in mayo sauce
Dine in
Meal type
Easily the best of all Earls I've visited in other cities. Food was fresh and tasty. The waitress was friendly and recommended a dish which turned out to be amazing. We ended up packing an extra order of that dish as well. Their cocktails were good too. Highly recommended..
Great food and service
Amazing food and elegant dining area with excellent year round patio. One of the best earls I have been too
Best Caesar going!
I had a great experience at Earls over the past few times I visited it! Today was also great! Food was fast and delicious and the server was sweet and very nice. Highly recommend!
Nice place to sit and have a beverage before your flight.... The pokestop/ingress portal doesn't hurt either
Very nice place, good view and excellent service????after 9pm menu is a steal and very good food and drinks.
Food is always very good.
Airport Earl's is one of Fort Mac's best restaurants......great service, good food!
We went to Earls for Happy Hour after a long day of hiking. It's quite busy during this time, so be prepared to wait a few minutes! We ordered the Nashville Hot Chicken Silders, Leroy's Crispy Ribs and a Crispy Prawn Roll. The Sliders and Crispy Ribs were great for the price, and the portions were good as well. The Crispy Prawn Roll didn't exactly taste like sushi that I've had before (rice texture was a bit off) but then again Earl's isn't a sushi restaurant! It was still good and the portion was nice. I do recommend this for anyone looking for some cheap after hours eats in Jasper, the Happy Hour menu is amazing!
Great Chill Spot hang-out with your friends and love ones or even by yourself. Food is great they use to have jerk chicken which was very good.
best staff omg
dont care about the staff and now serving 6.5 oz frosting burger it us to be 7 oz of fresh burger organic beef
This restaurant is able to follow COVID protocol and still remain busy. Be prepared to scan the menu from your cell phone. You won't get a paper menu. Staff very helpful and menu accomodates people with allergies.
Hands down the best Earls in Western Canada! If you are lucky to get an outside seat, savour the view as you savour your delish drinks and food. The deals after 9 are great for travellers or locals on a budget. We spent less than $40 for 2 mains and 4 drinks. I couldn't believe it. It can be busy so be prepared to have a drink at the bar or make a reservation.
Earls usually have the best looking waitresses in any town, but the guy sitting beside me commented this place has the best anywhere... LOL, yes people do come here for the awesome staff. But I love the Albino Rhino on special and the good eats and great feel of the place. It can be a bit loud and boisterous at times but its always a good visit. They're menu is really varied and there is something for everyone. Even for the eyeballs as the guy beside me said.
Never disappointed at Earl's. Great quality, great service.
It is hard to find places to eat in Grand Prairie. Earls always delivers Good Eats in Alberta. We were a party of eight and they were very quick set up a patio table for us. It was very nice weather to sit at the patio. The food is your standard Earls menu what the flavors was on point just like any other Earls. Did did overcook War of the steak dishes we told our our server she quickly apologize refire another steak. But a few minutes later the manager came and apologize for the delay. We all order variety range of dishes such as Burger steak ribs chicken salads and bibimbap. I had Korean bibimbap and it was very good. They also have variety of dessert such as cheesecake and sticky toffee pudding. The sticky toffee pudding was it very delicious dessert not too sweet and very flavorful a must-try dish. Definitely give Earls shot if you're in Grande Prairie.
Love the burgers and garlic fries
Hit and miss with food quality. I've had some good meals here and some awful ones. Roll the dice.
Service was amazing and the ahi tuna poke Bowl was definitely worth the price in terms of both flavour and serving size. Delicious would go again, 10 out of 10.
Totally loved the place. The staff is very nice.The kitchen was closed still they served us very well and loved the ambience of the place.
Food was good, service was great, staff were friendly. I'd probably come back. But take note that the place is on an upper level so you will have to climb some stairs to get there. Not sure if there is an elevator
Didn't spend the night or eat, just went to look at the view. Spectacular!
unfortunate experience for lunch. Server may have been new but he only had 2 tables that we saw, but service was horribly slow. Caesar salad we assumed had to have been made prior to our order and maybe kept in the fridge it was not in good shape. The rest of our meals were just a little off for an earls meal.
Great service, meals as expected. Staff prepared a meal with some special requests, no problem.
Placed a pickup order last night, my wife went in for the food. NO social distancing, extremely chaotic. Front end staff were non existent. When they did show, they were not taking control of the crowded situation. They should have had …
Thumbs up, chicken and waffles is best in town. The Earls Breakfast is on point too.
Great service and great food! I've always enjoyed my time there.
My friend and I sat at the bar and had drinks and appys we had such a great time.
I absolutely love Earls. They have the best blackened chicken. Either as a sandwich or with their warm potato salad. Both options are really good. Anything I’ve tried from their menu has been good. The restaurant is beautiful inside and the patio is a nice touch for summer days. At Christmas their decorations must take forever to put up and always impress. Great place to eat all year round!
Good service, food is usually good too.
Hayley was our server and was amazing. she was knowledgeable about food and wine, very upbeat and attentive. She gave the perfect experience. Also, the food was amazing in taste and quality. We have eaten here before and it does not disappoint.
Consistent in their good and delivery of service. Nice atmosphere
We took our daughter and her boyfriend here to celebrate her birthday today. Instead of being seated in the dining area all guests were shoved into the bar and patio area. A very loud crowd plus a hockey game blaring didn’t make for a very nice meal. No warning was given that they had closed the dining area when we made the reservation. Not at all impressed Earls Langley.
I came in tonight with my grandparents and my friend. The four of us were sat immediately by the hostess and she was super accommodating and understanding when we asked for a table farther away from the door because it was chilly. I used to hostess at Earls in Edmonton so I appreciated that. We were sat right away and greeted instantly by our server. I'm sad I didn't get her name because she was lovely and attentive. Our drinks came out right away and appys hit the table super quickly, I was impressed. She got the modifications of everything right. Made sure to offer more beverages and dessert. I am currently a server at Earls as well as was really happy with the service. I will for sure be coming back again sometime this week while I'm still in town! :))
Great service, great food! I can never complain when I eat at Earls Langley. My server today Samantha did an a great job she noticed I was in a meeting so she checked in on us accordingly. Also the Manager Emily is amazing the last few times I’ve been there she’s checked up on me and made sure everything is good. Highly recommend this location.
Not bad
Very good burgers. Staff were friendly.
Came here 3 times in 2 days. Twice for beer and views. Once for beer food and views. Top notch, including the service. Strongly recommended.
Never going here again. Called before I wanted to come in and asked if I needed a reso they said no just come in. Got there in ten mins the lady at the door was so rude and condescending when addressing me. I had a newborn and it was Mother's birthday and suddenly they were all booked up in a matter of ten mins and she told me had to wait 45 mins. I told her the person on the phone assured me there was seating. She could care less and had an entitled attitude about her. We hope that me being south again didn't have anything to do with her sudden attitude towards me I sure hope not because I was nothing but polite. Kill ignorance with kindness I guess.
We stayed in Jasper for one night and had a dinner. We ordered Nashville chicken sliders from starter. We received rolls looks like sushi. We didn’t like much, we ate it. In the end , we got our bill, that shows we ordered spicy tuna rolls. I asked attendant, we didn’t order this one. His response was but you ate it. I am like did I say I am not gonna pay this. I am just asking that you gave us wrong order and that was our first time trying that dish, so we don’t even know the difference. But the way he responds and assumed that I am asking in the end because I don’t wanna pay was very upsetting. We came from BC, but was not impressed by his response. We paid and left kind of frustrated.
Back in the day Earl's was our go to for regular date nights. It has been a while, and we won't let it go so long again! Nice evening...booth was comfortable, service friendly and timely, food and wine tasty.
Really good place to share with friends. Food and drinks are good. Nice environment.
Brunch
Staff are really friendly and warm. Food always comes out great and they have a good menu and a solid happy hour. This Earl's probably has the loudest crowd of any Earl's I've been to (especially on the bar side) but the staff handle it well. It does take a little bit away from the atmosphere though.
Undercooked rice, butter chicken was mediocre at best. Chicken fettuccine alfredo was subpar, beyond burger was terrible, garlic fries were underwhelming. Terrible service, long wait times for seating and billing. Waitress was rude and got offended when no tip was given and did not let us leave until a tip was given. The only star given was for the view of the mountains. Would not recommend going to this location unfortunately.
Good food, nice portions, friendly staff.
Vernon BC Earls is the best..always accommodating and friendly...thank you
Our night out at Earls last night was absolutely amazing... as it is every single time. The restaurant was incredibly busy so we found spaces after a few minutes at the bar and had such a fantastic time. The food was terrific, the drinks flowed in a timely manner, the bar staff, Cody, Natalie and Alycia were super friendly and efficient and we had such a laugh. Celine the manager was great as always along with Emily and Tony made our night super special. We had a blast... as always!!!! Love this place ❤️
Exactly what you expect from an Earls, casual, beautiful (and perfectly lit) venue that has decent food and a queue (if you didn't make reservations). Just don't order their craft beer option when they try to sell you on it
Great place to dine. Found the older menu better than the updated one though. The server was nice but would appreciate it if she would let us know we get charge extra when switching from side fries to a salad. Little things like that makes a good experience to a great one. Cheers.
Everything was really good, isn't the cheapest place around but it's worthy
We held our wedding rehearsal dinner here at the Earls in Jasper this past weekend. We ate in their private room, which was AMAZING and beautifully decorated. The service was spot on and the private bar service was perfect. The food was amazing and our guests loved it! It was much more than what we expected. We highly recommend you book their private room for any upcoming event. Thanks to the owner for making it such a special night for my husband and I, they truly went above and beyond.
Food is good but the service sucks . The waitresses/bartender r too busy on their cell phones
Service, food and drinks always good especially during happy hour! Love there happy hour????
We were wondering around in the town of Jasper looking for a good restaurant to dine, and finally found Earls. It turned out to be a very wise choice. We ordered two 9oz steak with spicy tuna sushi roll, and one Quinoa + Avocado Powerbowl, and 2 pine of local IPAs. Great food and great service. Plus the view of the patio was fantastic.
We visited the Jasper location ..upon arriving we realized that there was a large stair case that a member in our party could not climb due to medical issues. We inquired about an elevator and they said they had one but it was full of stuff and couldn't be used. Hard to believe a restaurant chain can operate like this. I won't be supporting this chain anymore. Thanks for your response but our visit wasn't yesterday.. it was Tuesday (3 days previous to your "issue")
Great food and super excellent service. Can be a tad loud at times but that won't stop me from going
we had the the starters(8of them as a meal), fantastic!! our server was brilliant, good atmosphere, great food, great staff
Earls hasn't been an example of a great experience. But then I found this Earls, literately a diamond in the rough, this location oozes quality.
Every Earls i have been too is usually the same > 5-Stars for food and atmosphere. I see a lot of bad reviews all over here..hmmm. I love this place!
Bad, Bad, Bad! The food is getting worse every time we visit. The last visit, The wings were cool, and the Parm dip tasted much different than usual. Then the main course came, and the pasta was room temprature, and they took our pasta back to redo it, and 15 minutes later they brought it back, the same way, room temperature, and it looked like they retost the pasta in the cool sauce again, and the whole dish began to really look bad, we sent the dishes back, ate some of the chicken which was much warmer, and left. I am a fan of Earl's and frequent their establishments where ever I travel, but I will not give the Vernon restaurant another chance, unless things change drastically.
Sarah and the team at the Langley Earls were absolutely wonderful. Food was incredible, timely, and fresh. Will be back.
Amanda and Morgan went above and beyond to make our night so enjoyable!
The burgers here are AMAZING! The garlic fries are to die for. Five stars!
Earls should be ashamed of themselves for discriminating and rejecting serving citizens won’t a vax pass. No earls anywhere in his world will have the business of my and my family and friends anymore!
Decent food. Prices are a bit high but their happy hour prices are great.
Hello, We came to your restaurant at lunch time there was 6 tables with customers and 3 waitresses. We waited 40 minutes to get our order taken. The waitress must had a terrible day or she is not a people person. My kids were not able to order a kid's meal. We were told tge kids meal was recently removed. There was a few tables with kids. It would be appreciative to add kods menu next time there is a menu change as We had to order a full size meal for a 6 years old. The waitress looked annoyed when I told her it felt that my clam chowder soup tasted like sand when eating a clam. She was kind enough to have the manager talk to us. She did a taste test .Which she could not taste any sand in the soup. I know it happens sometimes I will order something else next time around. The decor and ambiance is great and very clean.
Great Sunday brunch. Happy hour is 11am to 12pm. Our server Alix was amazing and the food was great.
Eat on the family restaurant side. Food was fantastic. Service was friendly
Horrendous service right at the start! The hostess was so confused about where she was going. I was visiting my Father in Langley for Father's Day. I am completely disappointed by this location. Every other location I have been to has been phenomenal. This location needs to train their staff more by teaching them better customer service. I asked my server for recommendations for brunch, but she was so confused and had to ask someone else to come and speak to our table. The food was very mediocre. It is no surprise why this location is rated among the worst in the lower mainland. Go to Cactus Club or Joey's! I do not recommend this location at all. We will not be dining again at Earls in Langley.
Good food, good service, miss their focaccia bread with oil and balsamic vinegar though.
The food is delicious, the service is quick which is amazing! Emily the manager is so welcoming & kind, she made my experience enjoyable. Highly recommend coming here!
Happy hour is great
Had a bad experience here. The place is big and noisy, specially with the open kitchen in which the cooks sometimes like to be a macho man and scream or so. We were told we had to wait 40 minutes for our food since we came in late. That is okay, even got surprised when the food arrived in 20 minutes. But here starts most of the bad things. The garlic bread was already standing for 10/15 minutes on the warming table which was cold in the meantime. 2 steaks were well done while we asked for medium/med rare. And they were also not warm. We had to pay 2 dollars for jus for each steak. Which was about only a teaspoon, kinda ridicoulus. So we asked for more since we also had to eat well-done steaks. And there was one waiter who kept spanking his waitresses on their ass. Not what I would recommend.
The meat quality was very poor and the manager was the same! Won't visit again!
Service
Service was fantastic Our waitress was great but the food was terrible. I ordered the same dish I have had at other Earls restaurants and it was lacking in taste and quality. The other meals at the table were of poor quality as well, tiny calamari, chewy steak, overcooked terrible noodles in Hunan Kung Pau. Hopefully it was just a bad day with the chef and not a regular occurrence. 240 dollars later we left disappointed in the food.
Had lunch there yesterday and we weren’t super impressed. The food was good but the staff was somewhat disorganized so we had just an ok experience overall. Our server was a great guy but the other staff we encountered weren’t helpful and somewhat uptight. For example, it would have been helpful if we were told in advance about the menu online. We were given one menu amongst the 5 of us and when I try to grabbed a menu from another table, I was scolded. I’m sure she didn’t mean to be rude but it wasn’t a great experience. Other restaurants we went to in town seemed to have better handling of social distancing than Earls this weekend.
Good food and service is usually pretty good. Nice atmosphere and location.
Friendly staff
Great spot to eat and better than most all restaurants in the Calgary Airport.
Was seated by the hostess and sat for about 15 minutes without anyone even looking at us once. Nice to know that the server for the section is having fun as she filled her friends in on the costumers she's dealt with this evening while avoiding any eye contact with us.
no
Great service, good food.
Ok place. The food is nothing special but not bad. It is a classic chain where you can get the usual stuff. Service is good but a bit slow especially when they are busy. It is quite noisy.
Nice place, good servers, tasty food and head Jerky in their Ceasears!!!
How can such a well established restaurant chain such has Earl's not plan ahead and run out of coffee for breakfast time.
Food and Service was Excellent
A good experience everytime. Classy.
Franky, i wouldnt suggest anyone eat here. I recently I dined here and my table was served out of 4 dishes A) Two of the most uninspired fettuccine alfredo I have ever seen (can you say plain noodles with a bit of butter on them, maybe?) and B) A Burger that looked freezer burnt and tasted like it as well. Come to drink, sit on the patio, and people watch? Perhaps acceptable. But add food into the mix? Literally any, other, restaurant has better food.
Had dinner here on Mother's Day. Excellent starters & mains. Very friendly & helpful waitress. Steaks were delicious as were the prawns. One person had the chicken & ribs & they were the best ribs we'd ever had. Meat just fell off the bone. Highly recommended.
Awesome food service is one of the best reasonable prices
Drinks and dessert were good but the service was terrible. The hostess and waitress seemed they were in their own little world chatting between eachother. Ignoring a lot of customers not just us. I usually tip well but definitely not this time. Smh.
Menu is interesting and tastes ok. Service is slow. It is very noisy. The interior looks very nice.
Never had an issue with service or the food here. But the breakfast menu could use some work. No selection, and $13 for a breakfast sandwich is a little ridiculous.
There is only patio seating because of covid and it was great. The staff was friendly and helpful. Food was delish and do were the drinks
Great service and excellent food. But it's not cheap.
Excellent meal and great service Great night with friends
Best part of the meal was this drink. Ya that's it.
Great food and happy hour
I frequent earls on Wednesdays for wings. I love their wings and have tried several different menu options over the years. I've recently been finding under cooked wings. It used to be maybe 2 times a year but its been happening a lot more …
Great food and atmosphere. Friendly staff.
Made us wait outside because of Covid and then when we finally got in, they said they shut the kitchen down at 10:30 even though they said they were open till midnight. It was 10:36 when the let us in from waiting. Hostess was really rude about it too.
Great ambiance, food was excellent as well as the wine. Great view on the mountains!
Eugenie is the kindest women and made my meal more enjoyable. I am coming down with a cold and she suggested the remedy juice and even brought me warm water with lemon and honey. The food was delicious as always but her kindness towards me and a man behind me traveling to a funeral made it even better. Hire more women like her ❤️
Always a good time at Earls !!
A decent airport restaurant. Price is average. Lots of noise from the bar.
Service was great, food was AMAZING, little bit pricy but it's worth it.
Had a less the satisfying experience on St.Patties night. Emailed Earls and got a quick response from them. A day later the local Owner called and listened. Gave me a bit of insight and wanted to make my visit a learning curve for them. Sent me a gift card to go back and invited me to give a second chance to fix the issues. He listened and that’s what made the difference.
Always love this place. Best clan chowder hands down.
Chloe our server was amazing! So fun and good at her job!
Great service. Great ambiance and environment. Great food. Reasonable and affordable prices. We ordered fish and chip, le beef dip with yam fries, crispy chicken tenders + pasta and Sicilian pizza. All of them tasted great. We really had no complaints about the food and service. The interior design and furniture made us feel comfortable during lunch. We would love to come back here when we have a chance.
Great service and food.
Good food options, sat at bar 5 minutes before someone finally showed up to see what I wanted
Super busy night, but managment anticipated this and had lots of staff.... all working very hard but still smiling! Food was good.... drinks were great. Just mainly impressed with the staff.
My husband and I were in Vernon for lunch and we're looking forward to the clam chowder. It arrived with the bowl smoking hot but the chowder was barely warm. It was also very thick and tasted like it was taken from the fridge and dumped into the super heated bowl. Very dissapointed.
Nice
My dislike about this establishment is that you will have to make reservations before coming, if only you could just walk in and be seated and served? That would be awesome, and I would most definitely change my post? Until then, my post sticks...say that phrase really fast and tell me what you hear when it's being said? Lol
Ok, so I used to SWEAR I'd never be a fan of these chain type places but......Went there last Monday and had great service, a super tasty meal and probably the best margarita I've had outside of Mexico (and my kitchen, mine are pretty awesome too). None of that gross sugary green slushy junk, no this was a proper built cocktail no BS. I will DEFINITLY be coming back!
We've eaten here many times. Although it is not my favorite restaurant (I would say Moxies or cactus Club are better overall), Earls does deliver consistent food, and their Caesars are really good.
Specifically ordered a vegetarian Kung pao noodle dish, only to discover a few small bits of chicken about halfway down. Manager came and apologized and gave us a free desert, but still very unimpressed with my experience. There are lots of better places to eat in Vernon all within walking distance, pick one of those restaurants instead.
Always out of something
Ordered fettuccine with chicken which would not have filled up a 2year old! Paid $17.50 for a few noodles! Will never go back.
We are earls customer for last 15 years in alberta.we have recently visited Langley earls and krystel was our server and she has provided us the great service and to our surprise at the end when we asked for our bill then Cody came to our table and told surprise promotion and thanks for our royalty to earls , he waived all of the bill amount. We felt very valued and for sure earls has earned the customer for lifetime. Great job krystel and Cody . You both deserve appreciation.
Was packed but we still got really great service....and the dessert was unbelievable!
We love dining at Earls but this location was disappointing. We went there for lunch on a weekday and it took several minutes for someone to greet us. The hostess noticed us standing at the door but didn’t walk over for several minutes. The table that she took us to had crumbs all over the table and seat. We decided to change tables and sit at the one nearby. That table ended up having dead fruit flies on it. The water that we received also had a couple of fruit flies floating in it. Despite all that, we tried having a good lunch as I was celebrating doing well on exams. The tacos I ordered came out with such minimal chicken and salsa. Earls usually had good service everywhere you but this location was exceptionally poor.
My wait staff was great as as always the food was what one would expect from Earl's , mouth watering, great flavour.
Popular high end franchise location that lives up to its standard. Clean venue, timely service and a good menu.
Earl's was great, went there for breakfast with friends. The service was awesome and the food was great. Would absolutely go again.
Great place to dine in. Perfect for casual meetings. Good quality food.
Epic chicken plate for lunch
I brought my visiting family to this establishment and though the food was great, prices were a little steep. The overall ambience was quite nice, but noisy, the waitress was slow bringing the refills beverages and had to be reminded a few times. I have a soy allergy and wanted something delish but simple so I ordered the Caesar salad. The Manager came out to inform me they only had one salad I would be safe to eat and that was their special house salad, which I then ordered. Remarkable, with such an extensive menu and I was only able to have one salad, due to soy allergy--it's a pretty common allergy. I was surprised when I was given the bill and I was charged $17+ for my meal. It would have been "thoughtful" of the Manager to comp my salad to the Caesar salad pricing--I should have been informed that the substitute salad (that he offered) would be a higher price. We paid a hefty bill for 4 persons eating and still, though service wasn't the greatest, left a 20% tip, but with that being said, will not be returning to this restaurant.
Overpriced by along shot. Haven't been there in some time as there is little value to the small portions. They rely on their brand recognition. Used to be fab but there are many other good restaurants in town that are a better choice. Like the station house.
Food and location were good... not outstanding. The service was also good but not overwhelming. It's a solid option for consideration when in Jasper. Try to get a seat outside so you can enjoy the view.. that was the best part of the experience for us.
The spaghetti is made out of rat skin and the chicken nuggets are the same as McDonald’s even the drive though sucks! The workers a nice but the tables are made out of ramen noodles and they break so easily. The food is still delicious.
Earl's is earls goog goof good people
Very uninterested severs. Waited 23 minutes for service after we were sat. Servers standing around talking?????? Hello????? Should we write our orders and ring it in ourselves? We run and work at a restaurant in town here....and chose to treat ourselves because it was one of our birthdays. Such display of ignorance by servers. There were only two other tables in the entire place.....and still no one came to wait on us. Food portions very small. Priced too high. We will never be back. NEVER!
I took my little sister here for dinner. Can't believe how terrible the food was. Ordered the kung pao noodles, came out cold and bland not to mention the chicken was dry. The yam fries were extra salty and not warm as if they have been sitting for awhile, they tasted stale. The dynamite roll was also terrible and again cold as if it's been thawed... The server didn't have much personality. She never came to check on our table once. The aoli sauce tasted like mayo and again a tad bit salty not like the aolis I've had before. I had the noodles sent back and remade it was better but way too saucey, sent the aioli back and asked if it was made in house. It is but they told me if they were to remake the aioli it would taste the same, wth earls? I opted for ketchup. Anyways the bill came and I expressed how terrible the food was but the server just gave me sorry look and said "oh okay.... I'm sorry about that" that didn't really make the situation any better with her half ass apology. I would've appreciated at least 10% off for wasting my time. Huge disappointment. I don't think I'm ever coming back. How can you serve that to your customers?!!! Earls back then when I used to come wasn't great but atleast they were mediochre. I feel like they just gave us somebody else's leftover dinner from last night lol
Service was great. Food wasn't really that good steak sucked ceaser salad was soggy only good things were mashed potatoes and soup
Dine in
Very relaxing
Love this restaurant. one of my favourites
Love the happy hr good for adults and kids great service
Awesome service and apps!
Well appointed kitchen with good service. Same variety as other similar outlets but pleasant staff. Easy access off of local roads.
Had the lobster and shrimp ravioli - too salty.
Delicious Ribs. Great atmosphere. Friendly service.
Fast service in the airport, friendly staff good food
Too long of a wait for food, it was a bit cold when it got there. But drinks and service were superb
Word is getting out about your discrimination, if you unvaxed, you unwelcome here...
Was just there with a group of girls had the best food and awesome service by Sara! She was amazing! Thanks for awesome girls night out Earls????
Good service and good food!
My husband and I were here a week ago and was not impressed My husband's meal came out without cheese on his burger and his fries were soggy. So meal was sent back and remade. Meanwhile I ate my meal alone, and in the end we had to pay full price. Also no manager came out to apologize, I will never go back!
Service was good, although our appetizers took atleast 35 minutes to arrive. Food was delicious, we would recommend.
Bad service and bad food sums it up. I was told that food will be ready in 25 minutes. Took them more than double time to give me my order. Worst thing is that it was cold and soggy. My assumption is that they just forgot about my order. They charge so much money but do not pay any attention to service or quality of food. I do not recommend this location.
Originally had this as a 2 star ** ... the server told us they had "forgot or order" as we waited an hour for food ... However ... the manager told us they would cover our entire bill which had 4 drinks and an appy as well. We did not expect that. Finally our food came, the steak was close to meduim rare as I had ordered ... the pizza my wife ordered may have been the best pizza I've ever tasted, the crust a 10/10. So mistakes happen, we waited a long time to eat, when we did the food was delicious and in the end the manager made things more than right by covering our entire bill. We will go back and we highly recommend this restaurant based on amazing food and good service. Well done Earls Vernon ... well done !
They overcharge me for take out for the items that I didn't ordered (Chicken Tender & Fries, Extra Burger), almost $40 in overcharge. The credit card machine never provided an option for Tips and I was charged 187.66.
Service was great. Food was really tasty
Dividers between tables have all be removed. They are packing people in tables right next to each other. Dirty menus and glasses. All during a pandemic. We were super uncomfortable with my parents in their 70s. We won't be back until they either step up their safety protocols back to what they had or Covid is over. Very disappointing.
I just moved to Canada and this place was one of the first places I ate. The food is good and the people are very nice. You can sit on the patio which has a nice view of the mountains. Plus it's on the main street with all the shops so you can walk around after.
Open environment with great snacks and meals, specials and abundant happy hours. Staff are always on top of your needs.
Dine in
I ordered a $129.00 dinner for my Mother and I through skip the dishes. I ordered a surf and turf Fillet mignon and lobster tail, a Santa Fe salad and a bottle of wine. We received the order and there was no lobster tail or wine. Earl's did nothing to rectify the situation. They would not send the rest of my order and said they were too busy and I had to go through Skip the dishes. On the Skip the dishes site it clearly indicates that Skip are responsible for transport and delivery and the Restaurant is responsible for the food order. Very disappointed with the poor customer service from Earl's.
Great atmosphere. Great food. Delicious caesars.
Awesome Ceasars ???? and food
Great food! Fantastic servers! Very nice atmosphere.
I live out of town but come to Grand Prairie to do my grocery shop and its a requirement to go to Earls in December because I enjoy dining at this place that goes ALL OUT for Christmas. The food and drinks are great here as well.. We tried a few different appy's and enjoyed each one.
Nice drink and good steak can't go wrong with that!
Not impressed by the front staff. We went there this past Friday. We asked about availability however the man at the front seemed completed uninterested in helping us. He did not even greet us well. We were told it was a 3 hour wait at 8pm when the restaurant closes at 11. Go figure that one out. Then instead of concluding the conversation with us he pleasantly greets the next person. Let's them know it's a few minutes for a table of four and would they like to put their name down. I've never felt so invisible. Horrible! We asked about why we weren't asked if we wanted our names put down his response you didn't ask. Even if we are a bigger group have some respect and properly deal with us first instead of dismissing us so rudely. I would recommend going elsewhere in town. Lots of great places with amazing front staff. Update: The response from owner says alot about the customer service. Nothing about we apologize and will work with staff on your experience. It's my fault that I didn't have a reservation and the staff were overwhelmed by being too busy. The whole point is if someone walks in (which people other then us do) you still need to be respectful! Will never recommend people go there.
Ordered the salmon filet tonight, came with rice and asparagus. I can't have rice, so asked for additional asparagus. Food came and the asparagus was so tough that you couldn't chew most of it. Advised the waitress and she said, "Oh, must be an old batch". Didn't give any discount!!! I'd like to talk to the manager regarding this.
Very good food and service.
Terrible service. Cold food. First time for us and won't recommend anyone going to this location.
Food was excellent service was excellent. No complaints what so ever. And you pay for what you get. Completely recommend this place it's not cheap but it is worth every penny.
Ribs are really good and pizza is good when they cook it right.
The Santa Fe salad was good. Although the dressing was heavy and I had to eat it with chopsticks since they didn’t provide a fork. …
Nice staff. Get the sticky toffee pudding with no regrets.
Not the speedsters you would think for a busy airport location. The food is good just the service
We ordered take out last week and the order was messed up 3 different times ! Great food just really need to get their stuff organized
Always the best service at this location. The staff is wonderful and the food is always hot and fresh. I visit every time I am in town. Earls also has the best happy hour in my opinion.
Don't bother.
Pretty poor meal for the price. We expect a lot when we go to Earls, and this one has to be the worst. My 'rare' steak was medium well and extremely dry and chewy. My wife's salmon was dry and tasteless. The servers are pleasant and well intentioned, but often fairly slow.
I came in this afternoon and sat at the bar with 'Webby', she was so phenomenal at her job and she made me feel right at home, even though I was no where near home! She recommended places for me to go sight see, and kept me entertained since I came in alone. Earls is lucky to have her ????????
Had a great dinner at earls tonight. Food was amazing but even better than that was the service we got from Sarah in the bar. I was there celebrating a promotion and she made it a special night. Great service and all the laughs! Sit in the bar and ask for her!
We both ordered "The Cure" Breakfast Sandwich and every element of both sandwiches was burnt. Bacon was black, bun was charred, egg was fried beyond rubber. This is a pretty basic breakfast sandwich and they managed to butcher it. The only thing saving this place from a 1 star review was the friendly service staff.
This was the best pizza I ever ate
Loved the food, especially the Impossible Burger - who knew!! Excellent service.
*****????
I have been going all the time for my birthday to Earl's and this was the worst birthday dinner ever the table I was given was awfully small for two people and the food was not the greatest including the salad though it looked like it was few days old. paying the $100 for something like this I'm a little bit disappointed since Earl's had a really good reputation in the past for the best food and now the reputation just went down to one star for their food. Very disappointed in the service and how they treated me and my partner. Next time I rather just go to Ricky's which is a lot better food and better service for same price.
Service was very slow at the start, we sat on the (empty) patio and had to ask the hostess if we had a server after about 15 minutes waiting without water.
We were for Sunday brunch happy hour, I enjoyed my chorizo & mushrooms hash but it wasn't chorizo but it was Italian sausages instead. My husband had fried chicken waffle, fried chicken was a little burned.. wee had a huge glass of orange juice . Overall it was good and service was good.
Good food, happy hour, great Service. Sunday 2-5 drink and food specials. Yes i would recommend. see yous again. Thankyou.
Doing a travel Alberta 5 Day trip to Jasper and visited Earl's 4 times. Each visit was great, the Staff and Management were all friendly and gave you a warm welcome as you entered the restaurant. Food was great and glad to see the Italia pizza still on the menu here in Jasper. Would definitely recommend you visit Earl's when you are in Jasper. Cam and Wendy Ross Edmonton, Alberta
Great happy hour from 2-5! Good food!
Awesome food and service! Great place to socialize too!
We arrived around 7:30 pm. The restaraunt was about 40% full. We wrte seated and waited anout ten minutes before a waiter strolled by. We asked for someone to serve us. Nothing happened until one if our group looked into kitchen snd found the staff in a meeting. From then on service improved. Food was what you would expect .
Had a very nice night at earls tonight. Had a alight problem with one of my meals but it was remade and taken off with no issues. Got in at 940 and was still able to have dinner and a drink for me and my sister. The lady who served us was …
Not a bad place to eat good table service. Very enjoyable
Foods good for the most part, but me and a group of girls sat for 15 or 20 minutes before somebody came back to take our food order after they brought our drinks. Food is defiantly over priced for the portions. Go fill your belly at Montana's for the same prices.
Dine in
Staff very friendly. Food was pretty good. Was busy, so things took longer, but all in all, GOOD.
Delicious food, servers offered a great service,Nice atmosphere.
Friendly service. Clean, spaced far apart on patio
Nothing special. Nothing terrible. Food is fine, drinks are fine. When there are limited dining options in Grande Prairie, this one works well. I like that they diversify and change the menu frequently.
Really great steaks and everything else is always delicious. Love the patio at this location but wish it was near the beach.
Good food. Good service. Not happy that I couldn't use my gift card though! Something wrong with their machine apparently!
Great place to grab a beer
Jasper location has no shortage of scenic views from the dinning area. Great friendly service and the food is always good!
We went into have dinner this evening and we’re denied service because our kids did not have ID to go with their vaccine passports. We were not impressed that we were asked to produce ID for our teenage kids that do not have ID. We ended up leaving the restaurant. They didn’t even offer an alternative for us. There should be something in place for this. What’s the point of getting the passport to dine in when we can’t even use it? We are from out of town and were in Grande Prairie for an appointment. We had our passports and we had Id our minor children did not. The passport program states that minors do not need to produce Id. Manager has not emailed me back.
Brittany made our experience. Took the time to engage in our conversation & is very personable. Made us feel at home.
Great capirinha. The bar was wide enough to have a comfortable meal on it. Cajun chicken was perfectly blackened and spiced but their garlic butter did not taste good. The ladies serving the bar weren't attentive even though we were the ONLY ones at the bar.
Horrible!!! I have to say me and my family visited Earls for a bite after skiing and it was terrible. We had a table close to all the action, and still had terrible service. We were seated and they took our drink orders, which came promptly but that was as good as it got, we realy got no service unless we waved someone down, as we waited for our food it seemed to take forever, when we waived down the waitress we asked where our food was and low and behold she said the kitchen lost our order, when we did get our order it was cold so once again after sending it back we had to wait again. When we finally got our order we never got even a glance from there on. When i aprochrd the manager it was like what i was saying didn't matter. We asked for the bill from the manager and what she did next was appalling, she took our paid check which had a 10 dollar tip and laughed with the waitress about it. This is a resturant that needs some attention!!! THERE IS BETTER RESTURANTS IN JASPER GO TO ONE OF THEM.
Not a lot of places open late in Jasper but glad this one did as my husband and I were getting hungry around 10pm. Service was amazing and the food came out very fast.
Made for perfection, taste like perfection
Manager came to our table to advise me on an allergen that was with the food I ordered. Thank you for letting me know. I forgot that salad that came with the coconut shrimp had cucumbers in it :) my boyfriend enjoyed the salad.
Fabulous diner ecperiences
Our server was on point! Super friendly, funny and fast. Our lunch was prepared perfectly. The only challenge was getting seated. Not enough servers apparently, but once seated we had a nice time.
Family loved the food here. Everything we ordered was great (from ahi tuna poke bowl to jerk wings). Service was great and the balcony seating was a definitive plus with the gorgeous views.
Went do a Sunday evening dinner service. The food was very well presented waiting about 15 minutes which was quite reasonable. My burger which was obviously made in house had a great flavour profile and my wife's chicken burger was also well seasoned. I just wish the larger chains would go back to the larger fries as the shoe string fries just don't make the cut but the gravy was fantastic which made up for it. All in all though a very good dining experience.
My wife and I stopped in for some lunch and up until the food arrived everything was great. My food came out missing the cheese on my burger and the fries soggy so the waitress took back who was also apologetic about it but that's where the ball was dropped. My wife proceeded to eat her meal alone while I waited for mine which came out when she was pretty much finished which left me now to eat my meal alone. This can not happen in the restaurant industry where service and hospitality are paramount. Being we live in a social media REVIEW driven society it is crucial to be on top of your customers satisfaction. I understand @#$? happens but some kind of acknowledgement from the manager or anything would have I think resolved my issue. Having to pay full pop just isn't right...would've had no problem otherwise. I don't think we'll go back anytime soon.
Always great fresh food and great service!
Ordered for pickup and food was microwaved- usually wouldn’t be a big problem but they microwaved the tuna poke bowl which made all the veggie toppings warm and soggy, and the tuna (supposed to be cold and raw) warm and kinda cooked and chewy. Honestly it was kinda gross, and for over $22 the amount of tuna and other toppings was very disappointing. The poke bowl was mostly rice, same amount the last time I went there too (and I’ve been to multiple earls locations and always get this bowl, usually comes with way more toppings). Anyways I’m still at a loss as to why they microwaved my poke bowl and I’m really sad.
Quick service and the food was very good
this guy yelled at me there
Staff are so on it!????
Food & service were outstanding!!
Had a decent time, our waiter was friendly.
The food and drinks were complimented well with Ryann and Charlotte’s top notch service. Thank you for making my experience here great!
Missing items from order and food was bland
Food was good. I had the ahi tuna poke bowl. Service was ok. Sat in a booth there was a few pieces of duct tape holding the seats together.
Great flavors , service, and energy.
The food was great! Staff was very great in keeping our table service going as well.
Awesome service and food!!
Great service! Friendly with a good sense of humor and excellent food!
Excellent food but a little pricey
I always used to go to Earl's and get their margarita pizza and loved it but the last time I went they changed the size of the pizza to basically a small kids size pizza for almost $18 no thanks...
Service was good but the steak and sushi platter wasn't that great. They tried to make a fusion au jus sauce that the steak sat in. I know they were trying to go for an Asian inspired flavor but personally I didn't quite care for the tangy flavor with a slight hint of sweet mixed into it.
Good food
The new outdoor patio is great, the overhead propane heaters really churned out the blues. Staff and food as always, were exceptional. Lovely presentation.
Soooo good!!! Great service, delicious food, and an amazing view of the mountains! The servers were particularly friendly and attentive to social distancing and new regulations for restaurants due to Covid.
Super good restaurant, definitely one of the best in town, a bit more expensive, but good price for great food
Wings were overcooked and cold.. my salmon was hard as well.. everything tasted old
Great food and staff didn't rush you. We had a nice relaxing dinner with family. Even though they were busy.
The best place. Superb! Cozy and warm.. the waitresses & waiters are very welcoming as well.
Steak was perfectly cooked and kids loved the dynamite rolls. Server was attentive but did not hover. I would suggest reservations as there is usually a wait on Saturday nights.
Great happy hour deals.friendly staff
Love the service and the bartender service, awesome...cheers!!! ????????????????????
Great waitresses
Amazing vegan menu items, stellar drinks, and friendly staff!
Loved the experience and Nicole was an amazing server! Hats off to you Nicole!!! Thanks for being so nice!! Hope you have a great future ahead!! ❤️❤️
Our server Charlee was at the top of her game even with the stressful tables around. Best service ive had in years. Thanks Charlee! Keep up the good work!!!!
My mom and I went for lunch today. We asked our server right away if it was happy hour. She said let me check then came back a min later and said yes it was. She has previously given us a happy hour menu. We ordered off this menu and everything went well. She was a good server. At the end we got our bills and noticed she charged us full price so we asked her about it. She told us that because she punched in our orders at 2:51pm that happy hour wouldn't count. We mentioned that she had told us it was and given us a menu for it, and even recieved our food after 3pm but she argued it that we wouldnt recieve the discount. I didnt want to see the manager like she offered so I began to pay even though I was upset. A minute later she comes back in a very cold attitude and said she gave the discount to my mom. We could tell she was ticked off with us - wouldn't look us in the eye and was handeling items with an attitude. Finally we left cause we couldnt stand her cold behaviour and the awkwardness. It wasnt right for her to tell us one thing then another afterwards. We had specifically come for the discount. After her attitude towards everything, it ruined our experience. The name on the reciept was Mack, so I assume its Mackenzie. Your a good server Mackenzie, but why do you need to act like that? Not good customer service.
Will never eat here again.
A couple girlfriends and I went for dessert and drinks a few nights ago and had such a great experience! Jordyn was our server and she went so above and beyond to help us feel comfortable in the environment as well as searched high and low for certain drink ingredients! She talked to us like we'd known her forever, which helped to create a warm experience within this Earls! We'll definitely be back soon!
Earls has the best happy hour in town but lately earls has gone downhill. Couple months ago a friend of mine had their chicken wings and found them slimey, still ate them and ended up really sick with salmonella the next day. Another gf ordered the tuna poke bowl and was instantly sick from it. Couple weeks later I had a beef burger to go and when I got home it was red in the middle. (The states ask how you want your burger done but we’re in Canada and we like are burgers cooked). Few weeks ago my mom ordered the coconut prawns with the salsa garnish. Well the garnish had a thick black hair in it! Went there a couple days ago and got a mojito with all rotten mint in it. Took the mint out, not that picky, was drinking it anyways until I noticed a bug with 8legs floating in my drink after drinking almost all of it (probably from the rotten mint). I don’t know if It’s just me who has bad experiences all the time but for some reason I keep going back to be disappointed. However I did have the Nashville chicken sandwich with a tossed salad and both those were sooo yummy.
Ordered warm kale salad it was really good. I got my chicken blackened (Cajun) it was too salty to eat. Server was really great.
Felt like staff would rather they didn't have customers! Very clicky, service is sloppy and careless but food is ok.
Earl's is consistently good. Good ribs, good sushi rolls and good chicken wings.
Streetfood tacos were good, little smaller than imagined tho.
I would rate 0 stars if i could. We were sitting there for an hour and they forgot about us all together. If you're looking for a good place to go it's anywhere but here.
AMAZING FROM START TO FINISH, WONDERFUL SERVICE FROM START TO FINISH AND THAT IS ALMOST MORE IMPORTANT THAN THE FOOD THANK YOU SO MUCH
Been going here weekly for about a year and was always solid however the last few months there has always seemed to be a minor issue. First it was not a full menu / out of products. Most recently they have no beverages on tap and apparently the kitchen is closed on Saturday so there is no food available.
Virgin ceaser was not good, dry ribs were good
Says in their drink menu, 3 ounce martinis. But only gave 2 ounce martinis, and when we questioned the bartender. He said they only serve 2 ounce martinis. Ripping off the public.
Great food and service enjoyed our short stay there.
The specials are good value. Service great.
The restaurant is way understaffed got my order wrong, had to go to the chef station myself to sort, had to go to the bar to get a drink as table service was non existent. Waited 40 minutes for a seat but watched several people arrive later than us get seated. That said, the food was tasty once we finally got it
Vegan cauliflower to die for - seriously so good! We had excellent service too. Our waitress was so sweet and attentive.
Always great service.
Santa Fe Chicken Salad is amazing! And the Frozen Lemonade Mimosa is perfect.
Average Earl's experience. The service was great, however my food tased like the deep fryers hadn't been changed in months. The patio looked nice, it was too chilly that evening to sit out there.
See photo attached. This is NOT what earls is doing. They proceed against the Canadian charter of rights to deny access to services. My medical history is none of your business. Unacceptable.
The ambiance is amazing!! There is something for everyone!! The staff was courteous and the food tasted good!! On a good day, the views from the patio are to die for!! Don't forget to lookout for their happy hour menu if you are there for late lunch!! The best thing on the menu for us was the mojito!! Amazingly refreshing!!
Good service good food. Really loud.
Dined here with a friend tonight. This was her first time out to a restaurant since opening after Covid-19 began. We chose to be seated in patio area, which had social distancing measures in place including barriers. The barriers were nice, we felt it was more private. The drinks were lovely and the food was perfect! Wanted to take the time to compliment our server, Sarah, who was very attentive. The manager Emily came by our table to ask how we were, that was sweet. They are taking necessary measures for social distancing, was a great experience. Can't wait to enjoy the patio again! ☀️
The greeter was unfriendly and left us waiting awhile, but our server was so sweet friendly and helpful. I wish I remembered her name. She informed us of all the daily specials. We just so happened to be there on Sunday. Got Caesars on special, wine on special and my sushi was also on special. We sat in the covered deck area. Loved it. Great atmosphere. Our server made our experience better.
Food portions are very small. Everything we ordered was salty. Very disappointed the first time with Earls. I should just go to buy our dinner at a supermarket.
Meal type
Blown away. I've been reading reviews and posts on Yelp! about how amazing this place was. After many ideas/thoughts and contemplation we decided to pop over and check this out while in the area. Conveniently located connected to Mall of Millennia (in the old Blue Martini spot) this trendy, hip and uniquely designed restaurant/bar oozes 'cool'. From the clean and bright ambiance to the neat 'couches' you get to sit in while dining, this place, by curb appeal is amazing. Walking in you're greeted by amazing customer service. The young lady at the hostess stand was welcoming, smiling and did what hostess should do: talk to you ALL THE WAY to the seat. From this point on - we were blown away. The menu is unique, as it has just a cluster of different dishes, all with a little style and flare unique to Earl's. The waitress (as liked to call her: Ariana Grande's double) was informative, friendly and on point throughout the whole meal. We decided to check out the Warm Spinach and Three Cheese Dip and were absolutely surprised at the color (Green) but more importantly the flavor! Instead of chips or crackers, it's served with garlic bread chunks and was AMAZING! From there we tried the Bibimbap (basically a bowl of deliciousness of veggies and rice) which is served to you still cooking! You add your sauce and the chef (yeah a guy from the kitchen brings it out) mixes it up for you! Let me tell you... WOW. The flavor explosion is insane!
Food. is always excellent. Waitresses too.
Although Earl's is a bit pricey, we appreciate the care they are taking for covid safety. Tables are spaced well for social distancing, sanitizer at the door, face masks for all staff, salt and pepper shakers removed from tables and phone numbers provided at the door just in case. We had actually left a nearby restaurant because they were not doing any of these things. Thanks for being careful. We'll be back.
Last day of work stop had beer and wings good eats
We went with a group of 7 and were immediately seated at a large round table that was comfortable and easy to chat with everyone. Service was attentive and food was really tasty. If you haven't tried the Ahi Tuna Poke Bowl yet, I highly recommend giving it a shot!
Some inexperienced waiting staff...It took 15 mins before the waiter came over to us which had only two tables in the dining section. He forgot to order my beer and then ordered the wrong one and gave me electronic excuse for being late, then he began to touch my shoulder multiple times appologizing, like I was his 25 yrs old buddy. "Never touch the customer!" I had to go to the bar myself to get the correct beer by the way. The food was great but my only other complaint is that the kitchen needs to break off the bottom stems of the asparagus. Chefs should know this.
Earls is just always so consistent as well as the service. Last visit was no exception. All 3 meals were really good and great and friendly service. Only negative is like many of the restaurants the prices have gone up to combat lost revenue from covid.
Love everything about this place, food and service are excellent
I just had a great lunch at this location, the clam chowder was to die for and the shift Manager Anita and our server Michelle were both incredible!! Would definitely recommend going back here!!
Very good food. Unfortunately the California cheeseburger is in the process of being remove from the menu. Also my only concern was for paying around $2.50 for about an once of the very tasty vine base gravy. One would expect not to find skim on the top of it!
Did you know Earls in Alberta doesn't have chili chicken + wontons anymore? Well BC does! Get it here! Fan favorite!
Yummy tasty steak you'll love a young atmosphere of staff.
Me and my lovely girlfriend went to earls in penticton tonight amd had a fabulous meal! I ordered a full rack of Ribs and got a bit of a bonus with it! On top of my ribs I got two chicken breasts (on accident, not sure what happened), but …
This is a very beautiful place with excellent service. The architecture especially with the wide windows that look onto the streets make you think and feel that you are in a downtown Vancouver restaurant. Food is pretty decent with reasonable prices. There is also a great selection of food. If you have not been here before, you are missing something I tell you.
Food and service was good. Consistent. They forgot my bread with my soup and salad????
We came in and sat in the lounge one evening. We were exhausted from hours of driving, and were looking for a quick bite to eat before bed. We waited a while before our server came to us - and when she did it was to tell us that she would be with us "in a minute". It look her longer than we expected, but we brushed it off to her being busy. Unfortunately, it just went downhill from there. Our server was so busy flirting the entire time we were there with the two men sitting in the lounge to the left of us, that she seemed completely oblivious to the fact that she had other tables and was actually still on shift. She didn't bring out our food, she didn't bring our cutlery, she didn't bring extra napkins, she didn't check how our food was, and she never once refilled our waters. I literally had to call other servers and the hostess over to get us things, and even had to get up several times to get more water from the bar. As I walked past our server to the bar and back, she didn't even notice. Yes, a small bill on a Friday night in the lounge is small potatoes, but we are an easy going low maintenance couple who just wanted to get in, eat, and get to bed as quickly as possible. Had she done just the basics, that would have been fine and we would have been out of her hair in 45 min, but we didn't even get the basics. Near the end of the night, I finally had to get up and talk to the evening "manager". Yet another disappointment, as after I finished explaining to him the situation, the only thing he had to say was "Ok I'll talk to her." Yes of course he should have talked to her, and written her up, but his answer was weak, dismissive, unsatisfactory, and did absolutely nothing to help improve the awful experience we had had. The only time our server was there? When it was time to pay - and of course the bill came immediately. We have always enjoyed Earls restaurants in the past - we liked the vibe, the food, and most importantly the service. However, there are plenty of amazing restaurants, so it's service that ultimately has us coming back - or not. After this experience, it's hard to want to go return. Worse still - we wrote in to management after this experience in hopes that they would respond and rectify the situation - nobody replied to our email. Beyond disappointing.
Location is really nice and staff very attentive. Meal was good, only downside was the wait was a little long. This wasn’t a big deal as they were super busy. Nice place to get dinner.
Great place for lunch, an after work snack or dinner. The staff are always really friendly and the food is consistently great.
Line up outside needs heat lamps Baby its cold outside. Lol
Been here an hour no food. Table across from us whos order was taken as we were being seated (7 people) have been served thier food. Have eaten all of it and have had thier dishes cleaned from the table. Still we sit here an hour later. When we got the food it was cold. My side graveyard already had skin congelcon on it
Decided to come here for some food after a wedding we had been too. As vegans we weren't sure if there would be much choice but we were pleasantly surprised. We had the avocado dragon rolls to share for a starter which was delicious. The mains we had were also really good and the server was more than happy to change some of the dishes to suit our requirements. Would highly recommend
Reasonable price great atmosphere good service
Great spot. Great staff. Best happy hour in town for sure. The food is always delicious. Manager is awesome and runs a tight ship.
My sandwich was burnt and food was very very salty.
Ordered the chicken sandwich and it was tasty! They have a happy hour on drinks and food from 2-5 pm everyday. The prices during the happy hour are great and so are the options. The wait staff was friendly and very attentive. A good overall experience.
Good food, good service,
This location is nailing it! Great food, positive atmosphere, good system, great ambience, and well-run. All Covid protocols in place. Great Happy Hour deals. My steak, which was cooked to perfection, was so delicious ... as were the sides. Great value on Wednesday to boot. And my wife's Thai Chicken Curry dish was outstanding. Well done, Langley! We'll definitely be back.
Stopped by for a quick business lunch. Quick service, but when your simple margarita pizza is soggy in the middle, there’s an issue.
Without a single doubt one of the best Steaks I've ever had. It is genuinely nice to see the Earls brand gaining back the clientele it lost over time. (Opinion). I've always been an Earls loyalist, and it was great to see the busy vibrant atmosphere return to the Langley Earls. I will be back, again, and again, and again
Great staff great drinks
Food was good during our visit, so I'm not sure about the negative reviews for it. Hubby and me both had the chicken entrée. Chicken tasted great and the meal was well seasoned, which seems to be a bonus nowadays. The price for local wine from the Okanagan always blows me away ($15 for a 9 oz which is crazy imo). The 3 stars is for the staff and service. The hostesses were the type that kept flipping their hair, acting out their latest dance moves and gossiping while waiting for customers. What happened to doing something useful other than being annoying? Service was rushed and our male server perked up when he saw our tip. A bit late their buddy. Good physical distancing in place. There aren't many dining options in Penticton and they make a good choice.
Food is good if a bit pricey. Service was very poor, server didn’t know the menu, food was auctioned off as the deliverer had no idea where anything belonged. We had a big party and were disappointed when two members got their food after everyone else was finished eating. And a 20% tip is included.
Waited an hour and a half for my order I get it that its Valentines day.....I asked for an order of regular fries along with my order, said it clear as day and whomever took my order obviously wasnt paying any attention and thus one of my orders was not right. I ordered the garlic fries and the amount of garlic was WAY too much...too strong probably not cooked enough. After this i dont think I'll order from here anymore
Did a great job with social distancing. Both cooking and serving staff were wearing masks and they did "sanitize" the bathroom while we were there. If you are concerned about covid they seem to be going above and beyond. Food was standard earls quality which I generally like.
Okay 0lace to eat before flying off
Today I went in for a late brunch to Earls in Langley. I was hoping for a prawn Benny. I was informed they were out of prawns they use for the Bennys. But that was no problem for the chef on duty today. He was happy to provide me with a special order with alternative prawns normally reserved for other menu items. Thank you kindly for going above and beyond for me today! It is truly appreciated
Nice place, good quality food , service good too.
Nicole and the rest of the Earls staff are amazing. They constantly do great work and bring great service with a smile. If you are looking for the best company and food/beverages in town, I Highly recommend Earls.
Terrible staff. Worst Earls ive ever bern to.
Happy hour is FANTASTIC. Got mules, margaritas, snacks and great service.
We had a nice dinner at Earl's. Our mains were delicious, but unfortunately they didn't preheat the plates for the food. So it was kind of cold within the minute we got it. Minus one star. Easy thing to work on, if the owner might read his reviews! But our waitress was very charming, friendly and helpful and did an awesome job. We felt very welcomed. The dessert was great, definetely a recommendation. All in all, a nice evening, but at the end a bit pricy. But hey it's Jasper.
the food is average but the service is lacking for sure. other reviews seem to say the same.
I recently ate at Earls Vernon and throughly enjoyed my experience. The service from the young lady was fantastic. Food knowledge was excellent and was very attentive to all our needs. The California Prawn pizza is the best in town!! Can not wait until my next Earls experience.
Always great food
Great atmosphere. Great service, food could be better, overpriced for what you get.
Dining out is a different experience now days, they are following the COVID guidelines to keep everyone safe. Was really nice people, waitress was very helpful, friendly, kind, was quick with our food. Over all a great experience, thank you
visiting from vancouver where there Earls, Cactus and Joey's. Was nice to see a chain that we recognized, so decided to visit as we know what to expect. Rating 2.5 star but putting down 2 to bring it down since there are no 1/2 stars. walking in, it was more like a slightly higher end white spot feel since they have lots of booths. waitress was friendly and chatty. Ordered: warm spinach & 3 cheese dip $17.50 * not bad 2x Canadian Prime sirloin 9 oz $33 * was a bit dry and plain, no taste, not seasoned much sirloin & peppercorn sauce 9 oz $36 * pretty much same as above but with peppercord sauce chicken fetticini alfredo $20 * was ok, not great tasting! i've had much better pasta for that price! asked for steak sauce as the steak was dry and bland. Told they have no sauce but was offered gravy or peppercorn. opted for peppercorn, made it better but not worthe $33 that we're paying for it. in the end, was suprised that we were charged for the peppercorn. Yah they normally charge for it, but if you're food is only ok and you don't have steak sauce when you sell steaks, then maybe make the customer a bit happier by just throwing in the sauce? small gesture that other restaurants do, to make things right. Not worth the $150 we paid for the meal. very disappointing as i could have got a similar meal at the Keg much better quality/tasting and they would have done whatever to make it right if something isn't quite right.
I was at earls tonight ... the hostess at the from door was great and that’s the reason for the only star. The waitress was over worked with 3 tables to the point where our drinks were not replenished or even asked if we would like one. Meals cam for the 2 of us ( correction one meal came the other was not ordered) .. was a constant effort to get any service. Manager came over to defend the waitresses lack of service. Manager was condescending and needs far more training ... I paid and Tipped 18% as tho I had decent service and was asked to never return .... during this Covid times I would think they need to consider service since order services are slaughtering their tips and bottom line .... I trust a Manage/owner will not have the forethought to talk to me.
My daughter wanted to go there because of the large vegetarian menu, nice place, quick service, good selection of beer, decent food selection for meat eaters also.
Good happy hour prices! Very good server. Felt that the seating hostess rushed us out too quickly for another reservation tho
Great meal with good friends. Great service and the drinks were a they should be. Not watered down and served on a tray. Girls look good and know how to do table service. That's why this place is always busy. #LetsGuide
Great food and prompt service, perfect for a weekend lunch- would recommend.
Food was ok. Waitress was very attentive and friendly.
We went during happy hour, so very cheap drinks which we liked! Except service was extremely slow, and our drinks were mixed wrong when they got to us. Had to send them back and get them remade.
I like earls. We always get good food here. The fries are to die for in my opinion. Staff are always friendly.
Good food, good vibe. Server was great and the prices were reasonable. Not many options late at night in Jasper but this place didn't disappoint
This locations food standards are low. :( So so disappointed !
Always go for their happy hour, serve is friendly. Almost every thing on their menu is amazing. Can be very loud on busy nights but just ask for a quite area on the patio if you enjoy peace
Nathaniel is the best waiter. If you go here request him for the best service.
Went for lunch with my daughter & her mother-in-law. Service was friendly. Nice clean restaurant. Food was good but is a bit pricey for smaller appetites.
Coming to Earls Langley was amazing. From the entrance, to the tables, to the amazing atmosphere and every little detail taken care off. The best part was having a server that is in the absolute 1% of top servers. Emily was not only attentive but went beyond expectations everytime. This place is highly recommended.
Amazing food! The seafood is excellent. They also let us move our table inside when the mosquitos got too bad ouside.
**Update** March 13/21 Service and customer satisfaction has VASTLY improved. Good to see, Thanks Earls!!
Thanks for a wonderful birthday dinner last night.
Earls has great food, inventive cocktails and speedy service.
Had dinner at Earl's tonight; excellent customer experience all around with exceptional service by Jen ! Much appreciated!
Really good food. Only every second table is open right now but we still didnt have to wait.
I like this location. The food is consistently good, the service can be spotty. The Happy hour specials are great!
Such incompetent bartenders. Can't get a simple food order correct. Unreal the lack of caring.
wonderful atmosphere, amazing friendly staff and service, great drinks & of course lets not forget the superb food and desserts !!
Nice place, good menu also. Prices a little steep for what u get on somethings.
Great service, great food and great manager. Thank you for everything, Anja!
Bad attitude....very slow service. Made to feel like they were doing Us favour Same as every other time we’ve been here but thought we’d try one more time. Just plain bad
I normally never post reviews, but during the off season the service was horrible. I came with my mother (first time in jasper) and it took 15 minutes to get a drink. By the time it came out my food was finished and I didn’t even want the beverage just the bill. Another 10 minutes to get the bill. I called to complain and they confirmed they were understaffed. After my phone call with one of the managers and another bad trip they assured me that things would be different next time I came in. I called before I came in today and they said they would contact one of the managers. Nobody returned my call and had the same bad experience. Two servers for a dining room full of 50 people screams a miscommunication that my message was never passed through and if you are going to seat someone then at least have the decency to tell them that they may have to wait a little bit for their meal or drink. My food came out cold and I still had to wait 15 minutes for a drink and had to hail down servers just to get a word in. I’m not trying to be overly sensitive but is it so hard to not feel like another number in the dining room? Especially as a local who suggests this place to tourist I can’t believe the treatment I received in my past 3 trips. As to your reply In proper context please don’t make a customer feel bad about expressing their feelings of disservice in your establishment. In my dealing with management I was never notified of any gift card left for me so how was I supposed to pick something up that wasn’t told to me. Secondly it shouldn’t matter the time I come in. If you cannot accommodate a “happy hour” then do not hold one (came in on a non happy hour as well). I’ve screen shotted my call logs and have no record of anyone calling me back so in turn I felt ignored. I shouldn’t be made out to be the bad guy after I received bad service, that is what your reply is showing me and I have 5 other diners who can atest to my accusations. I changed my rating for you guys solely based off the food. The cooks and menu are great.
Try the house beer. Very good
Awesome service, awesome food. Great menu. Loved it.
Quality and amount wise was great! Good service and ff up is on the spot! Love the Cajun Salmon and Chicken. Great job to the kitchen crew.
Great service. Great food!
Our meals were awesome and our server was exceptional!! Definitely going back!
The service was bad and too expensive for the portion they give me to the point I feel robbed. Also the server was rude when we didn’t give him a tip. This is the worst earls place I’ve been. I’ll never recommend this place
Met here for a quick business lunch during a course- the food and service was OK but feels a bit clicky, my guest asked for second glass of wine which didnt arrive until he finished eating- food was good but will probably go elsewhere with clients.
The staff is doing an awesome job. Food was fabulous and even with all the new restrictions you are transitioning flawlessly. Thank you
We were sat really quickly, and after ordering our food and waiting for 55 mins - our food was still no where to be found. The people sat after us had almost finished eating. We asked for the manager and she advised it was very busy and …
Dinner date with the wife, service was excellent. We started with chicken wings that were perfectly cooked and seasoned. I had tender flavourful fall off the bone ribs, my wife had chicken fettuccine Alfredo and really enjoyed the sauce. A great experience.
Great food and service. You can always count on the consistency of Earls.
Great experience, hard working staff and the food was fantastic...
Was fabulous as usual!!
Wow~ the food here has upgraded big time~!! All three of us were 100% satisfied with our choices~!! And our waitress Renée was very kind and excellent in her service~!! Very happy about today's experience at the Earl's~!!
has a fantastic (h)appy hour menu with fresh tasting food and excellent drink selection. ambience is nice, along with decent service and ample parking space.
Love their happy hour menu!
Fish is overcooked. It looks like charcoal and they hide that 1 @ the bottom. Gave only 4 mini pieces of fish.
The steak was outstanding and fantastic value for money. Desert was also great. A free glass of bubbly for our wedding anniversary was a lovely touch. Thoroughly recommend Earls !
Love their wings probably the best favour and texture in town. Peppercorn steak is amazing.
Can't really go wrong with Earls. Food is usually always good and service is good too. Decent place to hang out for some drinks or appys. Not too interested when they drop the lighting at night but if it does something... who am I to complain. Been coming to this location for a while now and have no complaints.
I wouldn't call it a super fancy restaurant (as described by many people) because of the customers. There is a "bar vibe" on the weekend. Most people were young adults drinking and having fun. I tried the spicy tuna sushi, but it was a bit too spicy even for a brown person. The service was very good. The cauliflower (I don't remember the exact name) wasn't worth the price. However, drinks were great and cheap because of the happy hour. The staff was very friendly! A great place to go for drinks on the weekends.
VERY friendly, attentive service. Tuna Poke bowl is tasty sushi in a bowl.
Filled our evening with wine, food and good company! Kristina (our server) was well spoken, well versed in the foods and specials and quick to check in between drop offs of food and drinks. As a journeyman chef I can confirm the food was served in great affordable portions and with new flairs to the menu I have not seen here before (lobster ravioli). Great work and we will sure to be back again.
Food was good and the service was great. The server gave me a hard time but the wife gave her permission
Awesome
Really good food, service and atmosphere! Ordered the soup and salad which was really good!
My server was rude af. Normally earls is better ????
Always a good time , great food and service
Great food and ambience. Loved it.
Great staff, awesome food, clean and COVID responsible environment. The view from the dinning room is amazing. Highly recommend the Poke Bowl.
Lunch
Service is slow and seems like the waitresses are confused on who serves who? Not your normal Jasper restaurant service. We sent our food back as the burgers were so dry. Everything seemed quickly thrown together. Two stars because they at least comped the beers.
We were served by a new waitress and although there were a few hiccups she was quite sweet and apologized for them. I was very surprised by the bill when I was charged for 2 coffees because I had a refill, which she confirmed was correct with the manager. $7 for coffee is ridiculous.
All food was cold when it came, they remade two of the dishes and they came back a long time later , cold again. Won’t return to this Earls
After a small tumble, the team came back with great service and great good. Thanks earls!
My family and I tried Earls out last night and the food was delicious! We ordered all seafood and told the host we were sharing meals. When we got our meal, the seafood was all cut into pieces easier to distribute which was really appreciated. The wait time for food was a little longer than expected but the service made up for it.
Worst service ever. My husband reserved a table a week previously for our first wedding anniversary. Our table was booked for 7.15, we arrived early, were seated just after 7pm and told a server would be with us shortly. 15 minutes passed and no one had come to take our drinks order or give us water. People arrived and were seated at the table behind us and had water and their drinks orders taken shortly afterwards. More people came in and were seated, again had their drinks orders taken. Still nobody had come to take our drinks order or even give us water. We decided if nobody came to take our order by 7.30 then we would leave. Sure enough by 7.30 we were still waiting to be served, so we left. When we told the greeter we were leaving because of the terrible service all she did was say sorry. At no point did she ask us to stay so she could try and fix the situation. What was supposed to be a nice anniversary meal was ruined by the lack of customer service. The next morning we randomly ran into the group who had been sat behind us the night before, and they told us that they didn't leave a tip because the service had been so bad, and apparently their waitress got really offended, like a tip was her right not a thank you for good service. I would not recommend anyone go here.
I took one of the breakfast which was good. The server asked what do you put in your coffee. I asked if I could get a juice instead and when I received the bill, she charged an extra $4.50 for that juice. The server twist it, so it seemed to be included, but it was not, and they overpriced that juice to make more money.
Food was good but prices were high for the portion you get.
Earls Penticton is family friendly and always welcoming when my husband and I roll in with our 3 young kids. They love it, we love it - everyone is happy. They are quick, have great family booths and most importantly, the food is always AWESOME!
Location wonderful. Our seating excellent,it was on the verandah overlooking the beautiful mountains in the distance. The food was good. And the house wine was good too. The server was polite and helpful and recommendations were good.
The bar served excellent fish tacos! Crunchy shells just the way I like them.
Loud!! Food was ok but not for the price
All of the food was cold. Appies came late and mains came way to early. Quality was sub par
Its good food an drinks
Serving only breakfast in the am is a mistake.. nightshift travelers are not looking for eggs!!!!
I don't know about anyone else but I had a good time.
Danielle was our server. Excellent service. Food was delicious. Friend's steak overcooked but Danielle made sure that was taken care of.
Great service and they also checked for vaccine cards
Fantastic food, very good service although a little pricey imho.
Lovely supper and service.
Great food and great service! I only had short time before boarding and it was busy. Fortunately, I got my order in and my food arrived promptly with time to spare! Without me pushing for quick service, will visit again!
Pretty fancy these days. A place to try out when you have a chance either for a drink or breakfast.
Consistent product, predictable service. I don't have anything to complain about but am not wowed either.
Portions are poor. Staff was friendly.
I didn't get food poisoning, so that's a plus
Good food
The food was great and so was the service. They were good with their social distancing.
I went for dinner here. Everything went well until it was time to pay. The waitress straight asked me how much you want to tip. I replied custom 5 dollars on order of 50 dollars.In return she rudely asked me what was wrong with service. She made me feel embarrassed about the money I was tipping. I will never come back to this location.
It's like every other earl's. Standard and decent.
Service
My 16yr old had her heart set on a rooftop supper while in Jasper. I called ahead to make sure minors where aloud on the roof and she said yes, its about a 20 min wait. When we got there we put our name in with the host for the rooftop and where told again 20-25 minute wait. After 30 mins I went in to see "around how much longer for our table on the rooftop?" ,we had our 6 yr old, and the host then said "oh, i put you guys down for the restaurant because its a shorter wait" i then said "we said rooftop" she then said she "would change it to roof top" so i then asked her again "how much longer" and she said "another half hour." We then said we would go elsewhere as we already waited half hour and everyone else outside had been seated that arrived before and after us. She really didn't care. Glad we did cause we had a fantastic experience elsewhere.
Great place for a drink or dinner always consistent service.
we went to Grand Prairie for some work and whole trip was horrible. Everything went disappointing and with this upset mood when we entered to Earls it all changed .Earls food and quick service changed all our mood. the attendant was so polite and made us very happy.good work Earls keep it up...
Awesome customer service. Our waitress was very polite and pleasant. Her service was a 10. Will definitely be returning soon. Food was excellent.
I find that the food is way overpriced for what you get.
Changed happy hour menu taking off the popular items.
Ordered a medium steak and it came well done. Not a Earls standard all.
Had another business lunch here and Juliet was nice enough to remember me by name. That is unreal! especially when we last saw her 3 months ago or so. Keep up the good work Juliet! Earls management, because she makes a positive impact on our tables,I know that she would have made the same impressions to other tables as well. I actually often decide to go to Earls vs say Cactus Club becuause of staffs like Juliet. Good Hire! Keep her around please. CHK 4803 ================== I am writing this review on the service Juliet provided for us. We had a small group of people for company lunch. The restaurant was busy and Juliet had a couple tables she needed to attend. However, even with her mask on, we could see and sense her smile beaming through it,. She was courteous, friendly and up beat. We come to this location of Earls often and Juliet by far gave the best service. We had come back a few times since this visit and unfortunately did not see her working on our subsequent visits. This review is based on Chk 7273.
Promptly greeted and sat. Pleasant waitress, good views, food was very good and the portions were good. Waitress checked on us regularly and refilled water without being asked. I have heard Earls described as expensive, it is not. I was pleasantly surprised with the bill after comparing them to restaurants in Hinton and Jasper. Well done folks, you have new regular customers.
Service and food were both great!
Always great. Shannon takes care of our group with awesome service and a smile. Excellent. Food is really good. Marius is a pleasure to see every time, and is always around to make sure our experience is fantastic. Could not be happier.
Service was excellent Cajun Steak Supreme !
Pretty good eats. Salmon was delicious. Cheesecake was soo good went again the next day for it
Came here for my reception for our wedding on Friday April 23, 2021. I booked a month prior in the dining room, with covid all inside dining was closed but was happy to hear that Earls would honor our tables. We still had people social distanced and set by house hold, so 4 tables total. Patio has a lovely view but the 2 sitter tables around the corner has a full wind tunnel. Out of their control but very cold! We came the day before soup very salty, I ate it but my mother sent it back. Than on the wedding night my mothers food was bad, she ordered pizza, felt like forever to than see half a pizza coming because they burnt it... they did make a new one but for my mom she watched us all eat while she waited... Its good food, menu limited in general, high prices... won't be visiting earls for a long time. Sorry!!
Our go too place for my wife and I. Good prices good food. The service is a hit and miss but usually not so bad
One of my favorite restaurant. They offer great service and food. Very nice ambience and people.
Delicious food, portion sizing is fair, will make great cocktails if you ask for something off menu, they have an expanded bar selection. The staff is friendly and timely. Clean lovely place. The patio is beautiful. Only downside is the traffic, but if you're having a good time it almost doesn't even phase you ! Would definately recommend trying the Avocado + quinoa power bowl!
Service
Meal type
I love Earls! Coming from out East, every time I travel, I look to see if one is in my area. Their clam chowder is amazing, dry ribs are crave worthy, and everything else I’ve tried has been fantastic! The one in Grande Prairie certainly did not disappoint! The place was so beautifully decorated for Christmas!
This location is spot on, corporate should be proud! From a patron perspective you really notice the team work, and communication. It makes for a great experience. We came for the 3-6pm happy hour. Food was fresh and tasty. We tried: 8" margherita pizza; crust is neapolitan style and was tasty. sseasonal tortilla soup and ceasar salad; the soup was well constructed and their ceasar salad is creamy and spot on, it is served with their fresh house focaccia bread. Chicken tacos; food truck style with a homestyle flour tortilla. Buffalo cauliflower bites; fried crispy and tender and tossed in Frank's Red Hot, we had it with a side of the house ranch dressing. Earl's Langley is a great spot to go without the worry of any hassles, it makes for a great dining experience. Cheers
The waitress was great, very professional but the eggs Benedict we ordered came cold and felt like they were microwaved. Wr told the waitress and she brought the plates to the back to get them fixed. When we got the new fresh orders and still cold. Very disappointed with the meal but the staff are great
Quick and friendly service
Great service - very accommodating. Food and drink were as yummy as Alberta Earl's Restaurants! Salmon Zen Bowl was delicious!!
Reasonable menus and prices; very good service
Just received frozen pizza from SkipTheDishes. Wow I could have bought it from supermarket. Curious that all you give is frozen food or am I wrong??
Great friendly staff, very fast service, consistent food and an awesome happy hour.
My wife and I came to this restaurant during Christmas, the Christmas decor was amazing, the food was served fresh, the serving staff was friendly and prompt in the lounge and it was a busy night. Will definitely be back!
Nice place good food
came late night and was not rushed at all. fantastic service in the lounge area. food was super good too had a steak and salad and husband had chicken and ribs. we were from out of town and visited on Saturday the 19th right before closing. honestly it was the best meal and the best service that we had on our entire trip and actually the best we have had in months even back home. good job guys!
Great service, waitress Brittany was awesome!
Earls is ok. Not my favorite.
My meal was delicious, very clean and safe. The staff is really good
Honestly i am unimpressed, I made a reservation for today at 5:00pm for 8 people over a week ago. Today at 3:00pm they called me & asked if we would be willing to come at 5:30pm because they are super busy, I said fine. We arrived at 5:30pm & waited 20 minutes for them to seat us while they were “cleaning” our table. Finally we were seated at 5:45pm & we were told to hurry up, if we wanted anything off the happy hour menu. We all ordered 2 drinks & I only got 1 of them. When I order my 2nd drink for the 2nd time it was past happy hour & they did not honour the happy hour price. My meal also came with onions (which was not specified on the menu) & I am allergic, I sent the food back told them no onions because its an allergy, when they brought my food out again the mashed potatoes had chives (that's a type of onion)I was honestly over it & just ate the chicken & left the mashed potatoes.
Feel like Earls has gone down hill the last little while. Loved the old menu and a lot of the older staff members were a lot more helpful! Still not the worst place in town but drags in a lot of people just looking to drink on their happy hour
Only place in town that forces you to tip for shifty service
Had an OK experience, Manger was no where to be seen to offer our comments, so used app to leave feedback. That was now 2 weeks ago and no response. Also noticed most comments in review section go I commented or followed up. We will see what the next few weeks brings. Luckily, there are lots of other great places looking to take local money.
Packed for happy hour which was ok
Worst night experienced ever. My Friends and I decided to go out to spend valentine's day together. Came at 9 PM, we waited in our seats for almost an hour to get our orders to be placed. 10:20 ish, Our food came one at a time instead of being delivered all together. One of my friends ordered Cajun Chicken with mashed potatoes for the side but she got potato salad for the side. I ordered Steak Frites with Pepper corn for the sauce substitute Yam Fries for the side instead of regular fries. My food came and the Pepper Corn Sauce was drizzled on my Yam Fries as it supposed to be for the steak. I told our server that something wasn't right with my food and she asked the kitchen to remake it. As I was watching the kitchen person who was remaking my food (we were seated close to the kitchen) he was shaking his head as if it was my fault that they doesn't know what they were doing. I had to eat my Steak Frites for about 10 minutes since our server told us that the restaurant will be closed at 11 PM. I got my bill and our server charged me for x2 for the Pepper Corn Sauce (I didn't make it a big deal since it was only $3 and I was really upset already).
They got my order wrong, my Caesar salad had brown lettuce and there was a bone fragment on my steak that chipped my tooth. I don't think I'll ever go back.
Excellent food and price service was quick and friendly staff highly recommended to at least try out once
Food always excellent
The menu items were cooked differently (recipe) than in other locations, but the staff was wonderful and they were COVID careful.
Always good there :) in grande prairie
Great food great service.
I came with two friends on a Sunday for lunch. The short wait was well worth it! We were greeted immediately by our server, Jameson. He was friendly, efficient and diligent. The food was delicious- we all ordered off of the 'plant-based' portion of their menu. It is so amazing that they had a whole section of options for us! Earl's is a great place for Langley vegans/plant-based eaters who don't want to make the long trip downtown to a vegan restaurant.
Fresh n great food
Great staff and food.
Service
Great dinner, however not being able to get a glass of BC Wine Pinocchio in the heart of wine country is a bit like not getting a cup of tea in England.
Pretty good. I liked my Cali roll and my baked salmon too. Service was very much ok. The only thing I missed was a glass of a decent IPA.
Love the food! We went after 9pm n got real good deals on food and drinks. We ordered prawn rolls, they were sushi rolls, but amazing. Also ordered garlic shrimp spaghettini, again turned out to be finger licking good. If visiting Jasper, try visiting Earls for a dinner.
Great atmosphere and exceptional service! Friends and I are regulars at the earls station square but found ourselves in the heart of Langley after an exciting day of golf; we needed to keep the good times going! We decided to give this earls a shot and boy were we impressed. We had an amazing serve named Emily who greeted us with a warm and welcoming smile. She offered nothing but the best selections, highest quality of service filled with good jokes and laughter. If you’re ever looking to try something new or just have an overall good time I strongly suggest popping in for a fun and relaxing time???? and if you’re as lucky as us you just might meet Emily,( but we call her Em now)
Surprisingly delicious meal, service was good, atmosphere is ok, just the music is a bit loud for our taste as the dinning room and lounge are too close to each other. Will come back again for sure.
This Earls location does get fairly busy so I would suggest making reservations ahead of time. We had walked in and had to wait about 10 minutes for a table. They don't have the best waiting area for their space is limited and one step back and you'll fall off from a flight of stairs. Once seated we arrived to a table that was soaking wet along with our chairs. I had asked if it could be wiped down more but was told that it's a 'good wet for it's clean', my shorts and shirt immediately got wet the second I sat down. Service and food was pretty good. We had a lovely gentleman as our server. We came in on a Monday night for their Margarita night
Was here last night. Outstanding big patio that was dry and warm. Sara was our sever and she was excellent and one of the best I've come across in all my years of dining. Meals were great as well.
Dine in
Quick service
Arrived with a group of 12 on short notice, seated very quickly on the patio on a busy Friday night. Service was excellent, and food was as expected. Would recommend!
Food was great but the server wasn't as warm and friendly as we'd have liked
Great new patio... have to go if you already haven't
Not at all impressed with the service or food. Tried the chicken Kung Pao and it was the worst Kung Pao I have tried in my life. I was not impressed with the server because she said 3 peppers would be mild. The bowl was beyond spicy, and barely had any protein. The noodles tasted very dense and old. The chicken was also over cooked. My wife had the salmon zen bowl, and she was not impressed with the bowl. This bowl was overpriced and had no flavour at all. We also shared the chicken lettuce wraps as an appetizer. We thought these would taste similar to the Cactus szechuan chicken lettuce wraps. Oh we were very mistaken! These taste so Earthy and not like your typical Asian lettuce wraps. The server recommended this as an appetizer and I will not be trusting this location again. Her assistant asked us how we were doing. And we said these Asian lecture wraps were not what we were expecting. And she just laughed and walked away. I expect better. She could have brought our server over or a manager. But she did not. We come here for the service as well. And the server did not try to engage in any conversion at all with us throughout our visit. The server seemed to be enjoying talking to her co-workers more than serving us. I highly recommend saving your time and money and going to Cactus, Milestones, or Browns Socialhouse a few streets away. Earls has not exceeded our expectations. We are highly disappointed and do not recommend this location in particular to anyone.
Great service, great atmosphere
Absolutely horrible service by Maddison. I was a server before so I don’t like to complain and empathize on how difficult it can be to work with the general public but I cannot accept this. I’ve taken clients to Earls for many years but am almost debating changing it up. I had to track down the waitress after waiting for 20min to order. When she did come, she apologized and said she was busy - there was 5 people in the restaurant and then she sat down for half the time I was there. I ordered the Steak Frites- she asked me if I was okay with dynamite rolls… really??. When I said it comes with fries she said she didn’t know. I also had to get up and tell her the temp I wanted it because she didn’t ask. On top of that, I wondered why it was so spicy, especially when it comes with garlic confit. There was a $3.00 charge for blackening spice which I did not ask for. When I asked her about it, she said that is how it comes and the $3.00 is the cost for seasoning. I’ve ordered this before and NO, that is not how it comes. If I wanted blackened, maybe (still a stretch) But I didnt, and I don’t think it’s fair to charge an additional 3.00 for something I didn’t want on an already $30 steak. She was very condescending and I had to politely argue with her which goes against everything I stand for doing at a restaurant, this was just incompetent behavior and a lack of common sense. To add to it, there were a few other mistakes that I didn’t even bring up because it wasn’t worth it but I’m regretting not saying something now. Extremely frustrating, I simply told her these things and was met with combative answers, excuses and a complete lack of ownership. That is not what I consider a pleasant dining experience and can expect better service at a 2 star restaurant let alone this one.
RUN AWAY FAST!! terrible service and even worse food, they try to be similar to a keg....but they are missing the mark! GO TO ANOTHER RESTAURANT!!
I’ve been dining at Earls for the majority of my life, This particular Earls in Vernon I have recently found out is not actually a part of the chain which explains a lot. I’m giving this restaurant one star because of the good service that I received, I would get into great detail about the food that I ordered and what wasn’t right.... But Ultimately the food was terrible my wife actually had a piece of glass in her drink and hair in her undercooked food, Ultimately we asked to speak with a manager who profusely apologized but still managed to charge us over $100 for a terrible meal do yourself a favour and steer clear from this debauchery.
Meal type
We both had great steaks and good sides with it!
Waitress was not trained well. Starters were served but no napkins, utensils or starter plates. Had to get up and ask for this. Were having our starters when the main course came up. Our main course was not hot anymore by the time we had finished starters. Very disappointed Birthday dinner experience. Have had better ones by Earls Vernon.
I made a joke about the mask mandate. The hostess her name is Jada, went up to my server saying good luck with that table. Maybe next time when you want to be cheeky and disrespect to the customer go do it in the back. Not right in front of them
the salmon bowl was bursting with flavour and the staff were definitely 5 star
Had a great experience. Server didn’t give her name but she was amazing. We got the Cajun chicken meals and my boyfriend got half ribs, food was made perfectly!! Serve and food were fast. Only hiccup was they served my sangria is a wine glasses that had a HUGE crack right through the middle, but serve was on top of the ball and replaced it quickly
Stopped here for drinks and food Boxing Day. Worst service ever at an Earls, waitresses spent all their time chatting to each other and weren't cognicent of their patrons. Had to attract their attention for drinks clearing dishes etc.
Unreal experience. Sensational staff. Made the bigger better burger greater. 3 patties is the only way to go. Shoutout to Wade.
Was good service and food
Great customer service!
Place is great and one of the hotspots in town it seems. Food is OK, some of the plates aren't the greatest but the drink specials all but more then make up for it. For Grande Prairie there isn't much out there but Earls seems to hit the mark for one of the best places to be in town for the night life.
Tonight we had Emily serve us and she was top notch as always! Very quick and very wonderful!
This is one place I will miss, sitting waiting for your flight, having a cool Rhino and the full Earl's menu. The strange thing is I remember when it was open really early and very late and that was our normal, you get strange looks other places trying to get a beer at 6 in the morning. The staff were always great, the food was as good as it was in town, and I hope YMM traffic continues to support it as the airport is much better with it.
Great time
Took 3 times to get the meals sorted out at the table, which were delivered in a fair ammount of time. Although the rice in the sushi was good, the wrong rolls were delivered and presentation of the rolls was very poor. There was several tables which remained cluttered and dirty from previous customers and remained as such until we left the restaurant. Staff was indistinguishable from the other customers and as such, obtaining any other kind of service was very difficult. I will not be eating here again or recommending to friends.
Being a business owner myself, I notice when an establishment sets a high quality standard. And this Earls location was fantastic in all aspects. My server Raj was engaging and attentive, and the food was absolutely delicious. Highly recommend!
The food was excellent, and our server was awesome. I would definitely recommend this restaurant to everyone.
Waited 10min for a table to be taken to a fairly empty patio. Waited another 30 minutes before we were greeted by hostess with water. Gave her our drink and food orders because our server had disappeared after introducing herself! Sure enough when we had finished eating it became a game of how long can we establish eye contact with the server before she even comes and ask if we are done. Am now waiting ever so patiently for my bill. Never have I had a restaurant experience leave me experience myself age. I should probably write my will next because I don’t know if I’m ever getting out of here...
Great place to eat
Had Chicken Fettucini Alfredo for my birthday lunch with my dad, his wife Sandi and sister Jeri.
My girlfriend and I stopped in athe 8 pm on a Tuesday we were very much in the open and our waitress knew we were ready to order drinks and food. Perhaps due to my young appearance we werre disagreed as worthy customers. She told me she was going to be right with us had a 10 minute conversation with the Asian family beside us walked right past us and began to serve another group after 35 minutes of no service even after making a complaint we left the restaruant . I have done very well for myself in the oil and gas industry but because I look 18 while I'm 27 and am very well established in life I find this a common occurrence. It's sad to be steriotyped on a daily basis. I will never again return to this restaurant I stop every time I drive to or from victoria unfortunately I'll need to change my ritual.
Great selection of food. They have a lot of Gluten free options as well as vegan. Server went out of her way to help me out with my dietary issues. I highly recommend the Gold Digger dessert. It is amazing. I also ate the Salmon Zen bowl. I was actually surprised how tasty it was. The salmon was great. Not to expensive either.
Love the green dragon sushi roll! Great happy hour prices!
I have been in many of these restaurants and always the food is good. The service at this location is excellent and welcome staff. However the place really need some cleanning as had the look of dirty and the bathrooms really needs some cleaning and maintenance.
Great place to have fun with friends and family
Amazing service and food. The Mexican guy I think he’s one of the managers gives amazing hospitality and always goes the extra mile. I highly recommend this restaurant.
Too soon for romaine lettuce maybe.
Very noisy environment, food was average, they have had better folding the past, maybe just an off day for the staff.
The facility is adhering to all Covid-19 rules. The food and service is excellent.
This place was okay. It was quite dead for a Saturday night in Langley which initially suprised me but once I got in and had a look at the menu I knew why. Its very expensive for what it is. $14.95 for a Dynimate Rolls is ludicrous considering all of the amazing sushi Vancouver and even Langley has to offer for 3/4 that price. Anyway, it was Happy Hour and thank God because that made the menu a but more reasonable in price. The Happy Hour menu has a great selection I have to say, so all of the food my party ordered was from thag menu with the exception of one. The staff are on hand that evening all looked quite salty and our waiter was no exception. He just had the 'I hate this place and everyone in it' look on his the the WHOLE time. I've never worked in service but a member of my party was a 14 year server and even she was suprised his acting was so bad. Never even tried to smile, basically couldn't be bothered. Would I go back? Meh, likly not. The food was good don't get me wrong but the price point combined with the staff just made it a lackluster meal. I would go to Milestones and have a better experience for possibly cheaper.
Had a large take out order - office lunch - had pre ordered- food was ready after only a very short wait BUT no cutlery!! A challenge during these times - particularly when I was told not a problem - when everyone was finally "equipped " food was great
We went to Earls Friday afternoon for Happy Hour with another couple. Looking at the Happy Hour menu we stated what we wanted which was a burger with a 5 ounce glass of wine The waitress asked us if we wanted to go for bacon and cheese on our burger and a larger glass of wine so we decided to. When our bill came both us and our friends realized that nothing we got was on the Happy Hour menu and our bill was much higher than expected. I think the waitress should have at least stated that what we were now getting wasn’t at Happy Hour prices. She then lied to us when we were paying by stating that the 9 ounce glass of wine we upgraded to was the happy hour price. Was not impressed.
Probably some of the best views from a patio in town. Good food, good service and great happy hour.
The longest wait ever over 1hr and 30min my group go the food finished their still haven't received my food had to end up taking it to go eat it in my hotel room. If you want to wait for over 2hr I wouldn't suggest this place.
Lovely aw usual. Quite and calm.
Service
Expensive meals and a very crowded space with lots of noise, alongside waitress staff that take them to get to you and return to you after your order. However it cannot be denied you get what you pay for when at this restaurant in terms of serving sizes and the quality of the meals. As such, recommended for more formal gatherings, but be aware of these notes when going in for sure.
Excellent food! Outstanding customer service tonight from Brittany! Definitely an asset to the company
Consistently deliver excellent standards in Service, food quality, and atmosphere.Hats off! I travel lots and can not say that about many if any 'chains'. The team and the culture they deliver regularly needs to be recognized and held high for others to see and strive for! Bravo Penticton Earl's Bravo
Good food and service, recommend.
Wonderful food and excellent service
I have been to Earl’s in the past in several cities and it has always been a safe choice. Unfortunately not in Jasper! My kids ribs were perfect. But not the case with my chicken fettuccine Alfredo. Very little chicken and never found the creamy sauce it is suppose to come with. Very desapointing when I had to wait extra long time because of “a glitch in the kitchen”. My diner ended up just being a cup of soup as an appetizer... service was subpar. They just did not bill me for the fettuccine I sent back to the kitchen. They should have said “rest is on us for the inconvenient”... Seems like they don’t really care because of the customer volume in this particular Earl’s.
I have kept trying to like this location as some other ones I’ve visited have been decent. The service is consistently terrible, from servers not taking back corked (bad) wine, to literally not being offered a menu and when I asked been asked “well what did you want?” A menu, I want a menu and then I’ll know? I’ve honestly felt like I was being pranked. I will say the patio is wonderful in the summer but prepare to be patient and maybe just stick with drinks.
Produce was terrible in almost every dish, had to send it back. When asked for sour cream for nachos because they didn't come with any we got 1 oz portion for a whole plate of nachos, no salsa either. Hadn't been to earls in a long time and not in any rush to go back
good food; good hang out with friends, great service1
Meal type
Great menu, lovely ambiance.
Not the greatest experience. Do not feel as though it is great value for the money spent.
Great people work here.
It's sad to see food quality and standards going down hill at this place. I used to think of Earls and Cactus Club as the two best places to get consistent quality food from regardless of location. And it wouldn't matter if you get takeout or eat in. But the past two experiences have been disappointing with Earls. Last time the ribs were burnt and dry. This time the potato salad was disgusting and undercooked and chewy. And they shorted us on the clam chowders and the coleslaw was just shredded dry with the sauce on the side and not enough sauce to make a decent coleslaw like you would expect from Earls. Because of all the disappointing sides we couldn't even finish or enjoy the ribs which seemed to be the only part that they didn't screw up.
Sarah & Erica who assisted her were amazing! Sarah was the best server my husband and I have ever had. She was warm, friendly, attentive, and all around perfect. We had a great happy hour. We will be back soon!
service was amazing! went for my birthday dinner. even received a free drink. service was professional and polite.
Great food! and great Service by Maddison!
Wonderful food and service, nice atmosphere
Waitresses were more interested in talking to each other than attending to customers. We talked to management about so hopefully they got the message.
Under heat wave of the century, food was very good but service was mediocre. Will not return to Earls Jasper anytime soon.
2 appies and a shared noodle bowl, great dinner. Top notch food and very good service.
Cajun Salmon. Salmon itself was very good, well-seasoned, good taste with asparagus and rice. However, they served crunchy/hard part of rice. (You know when you cook rice, bottom part of rice is hard and crunch), and overall slightly salty. But still taste was very good. I had salmon for lunch, but there is a very good deal for brunch. (Before 12pm, $10 brunch dishes) Their servers are very friendly as well.
Great food and service
It was really quick service. Friendly.. Would go back for sure
Great food and atmosphere
Santa Fe chicken is amazing
Nov 10, 2018. lounge side. My food was done, 34 minutes to get my first beer... therefore only had one. Worst service ever!
Food is super delicious. Service is great. You can see the snow mountains at the window tables or outside tables. Price is very reasonable. Highly recommended.
The food was great! took time to appreciate service by kelson! did a great great job was so friendly and service was 100/100 . I come here twice a week but was really impressed by kelson's service.
Great food, beautiful bartender/servers, good atmosphere. Checks the standard earls boxes in those respects. Alycia was a great bartender! Very nice to chat with, and still kept the drinks flying out. Can't wait to go back!
Mojitos were on point! Food was delicious and staff were super friendly!!
Great service from all thank-you
Jordyn was an amazing server and though they didn't have everything I wanted. She accommodated in every way she could and made us truly feel welcomed and well taken care of ????????
Service was outstanding but the food was only slightly above average. The restaurant has a great atmosphere,the design and decorations were very nice, and the staff was very friendly Solid 4 stars
Not the best Earls I've been to but I ordered twice in two days because they have the most dinner vegan options and enjoyed both meals.
Great service Great location.
Good food, waitresses always friendly, knowledgeable and very efficient. We love earls, need a change on the menu though. More choices for gluten and lactose free
Got amazing service from Hannah tonight, very personable. Thanks!
Great food and service
I've always had good service and pretty good food. I recently went for happy hour brunch, which is a good deal. Last time I noticed a lot of spots and streaks on the glasses and cutlery (also lip prints on the glasses), which leads me to believe they need to service they're dishwasher or adjust their service schedule to be more frequent. Edit: Two months later and still spots on cups and cutlery, plus two glasses with lips marks (been a couple of times and there have been spots and/or lip marks every time). We sent the glasses with lip prints back and got cleaner ones (still spots). While we were eating they were hand polishing all the glasses, including going around to the tables. I saw one of the girls holding the cup at the lip while she polished it. Between the hands and the towels (both things likely clean, but still), it introduces the risk that the glasses are no longer sanitary (if they are in the first place, since their dishwasher clearly isn't working properly if the cups are coming out that filthy). This doesn't seem to be a problem at other restaurants, so I don't get it.
Pretty standard. Food took forever last time I visited but that's normally not the case. Good food, friendly staff.
Love love love Earl's. Now isn't that different than Mr Mike's ..???
Good restaurant with good food
Service and food USED TO BE horrible, however there has been a significant change!! Let's start with the food. The food is great and comes out hot every time. It is also prepared in a very timely fashion. I just had the 8oz steak with mashed potatoes and asparagus last night and the steak was so tender and flavorful. I have also had a couple of the burgers here and they are fantastic too. My wife favors the chicken sandwich which never disappoints. The three cheese spinach dip is one of their amazing appetizers. From a service point of view, I have nothing bad to say. I have had absolutely fantastic service and this is one of the locations where I have tipped the highest in my life. If you go, ask for Tamara or Georgia. Both of these servers are very friendly and attentive and will make your dining experience one that will have you coming back again and again. I have also had the opportunity on several occasions to chat with management and I am very happy with the changes to this location. 5 star every time. P.S. kid friendly. You can also ask for coloring pages for the kids and they will bring crayons and coloring pages for them.
Good service, food was quite good as well. Old fashion was on point. Long wait though
Very horrible service, they treated us like dogs in a cage... We showed up saying we would like to sit on the patio but no spots were …
Terrible service as per usual
Good atmosphere, good service, good food.
Excellent service & great atmosphere
Ribs were yummy
Interiors are gorgeous. Lots of texture :) Cajun Chicken with potato salad and coleslaw is amazing!
Food was very good, the service was very fast and friendly.
Excellent food and great value, helpful staff
We went in for happy hour one afternoon. We ordered all happy hour drinks and a pizza (which was also on the happy hour menu). I checked that all drinks were happy hour but forgot to remind the server about the pizza. The pizza came out and was small and very average. We were charged full price for the pizza ($17.50 as opposed to $5 for a Margherita pizza the size of a dinner plate or smaller) and when asked about it at our bill the server said it was their mistake but didn't offer to fix it at all. Really enjoy Earls but probably wont be back.. we rarely go out due to financial reasons with COVID and definitely won't be back to Earls again soon
Amazing service. The manager, Matthew, was outstanding. Great cocktails and eats. I visit the patio every time I’m in Jasper.
Nice place made my day. Option with happy hour was very nice!!!
Excellent atmosphere. Food is always great. Impeccable service. Always a great place for food, friends and fun. I'm really looking forward to the heated patio!
We had dinner there a couple days ago and being our first time out since March we were very impressed by the precautions taken, the cleanliness and very good service. You guys are awesome! Stay safe :)
I am exreamly impressed by the Earl's Langley management. I will give the quick version of my story. I had placed an order on skip the dishes. The driver left one of my bags at the resturant, Earl's called me and said he had left a bag behind but not to worry, they would have a staff member bring it to me right away. They did. The Skip the Dishes driver however, never showed up with my food. So we had less then half of our order that was already delivered by Earl's. Not long after Earls delivered the food they thought we were missing, the Manager called me and said she just wanted to make sure we got our food, to which I had to reply, "No, the driver took off with it." Without hesitation, this young lady replied "He never showed, omg, can you please let me know what you ordered, I will have it all remade and bring it to you myself, I am so very sorry for this" We ordered our food at 6:45 and had nothing to eat, at 945pm my children and I were starving she remade all of our food, delivered it to us on her own dime without asking for anything. I insisted she take the tip I had for her because she truly went above and beyond to make sure I was a happy customer. For that reason, I will always go back to this location. Thank you Earl's! S
Aways great food!
Food is excellent and quick. Seated and paid within a half hour. The one weird thing is not seeing a Please Seat Yourself sign (I stood politely for a couple of minutes before I asked).
Great staff and service before you catch your flight
Went to Earl's in February for our anniversary. Ordered the prime sirloin steak which was overcooked and dry. My girlfriend's steak was also dry and tough. Told the waitress and she said we should have told her sooner and she would have given us a new steak. For the price it was not worth what we had. We will not be returning.
I enjoy coming here but the drink pricing seems mixed up. $9.50 for a pint of Stella and $8.50 on special is absurd. Also the pitchers for two cost more than two individual drinks. Overall, good experience :)
Great food and great experience. Lobster and prawn ravioli were awesome, and our server Sarah Ann was excellent. Social distancing measures in place and being followed. Would definitely recommend.
Service was great I found the baked salmon and rice very dry
Margarita Monday on the patio was fantastic!
Decent food, staff was wearing yoga gear for some reason. Nearby yoga class?
Here in Penticton, location is nothing splashy, but convenient. Food is generally pretty good. I’ve had happy hour bites a few times and been pleased. Today I ordered the bigger better burger and a split of fries and salad and to be honest …
They were accommodating for the seating.got our drinks but our dinner took over an hour . The food was good
The atomsphere was nice and the staff were pleasant. It was my first time eating here and I waited quite some time before my meal arrived and to my surprise is wasn't what I ordered. I had to wait quite a while before my correct dish came and again to my surprise, it wasn't the level of perfection I would expect from Earl's. My chicken sandwich was definitely lacking on the chicken and I was missing about 1/4 of the bottom half of the bread. I didn't want to complain (ever see the movie, Waiting?). Oh well, I still ate it and tipped generously; although, I don't know if I would come back again.
Went in for lunch and to watch the ball game. Had a great visit with the bartender, ate a good lunch with a glass of wine and the good guys won the game. A good way to spend a couple of hours.
We just recently re discovered Earl's as a nice place to eat with very good vegan options. It's so hard to find a chain restaurant or pub that actually cares about us vegans out there. It was the first time in a long time we actually had choices besides a beyond burger and salad????. That being said the food and the service were top notch.
Love it here. My fav go to spot for food. Great servers :)
By far the most amazing food we've had in Canada! Great happy hour deals. Two must try items are cajun chicken and clam chowder. The clam chowder is something else... shame on California! Mules are great too. Super friendly staff.
Went to enjoy a cold beer and burger, but unfortunately we could not enjoy it because AC wasn't working properly. It was 41 degrees that day and probably hotter inside the restaurant. So needless to say we probably won't be back.
Salmon was delicious everything was fresh and service was perfect and on point
Always very cheerful friendly staff and good service.
Earls is usually really great but I'm assuming that due to the pandemic, everyone is totally new. We were brought to a table by the the kitchen but when we asked of we could sit on the patio, it threw the hostess for a loop. She said she would have to check to see if there were any tables and we would have to go wait at the hostess station. It was awkward and weird because there were only 2 or 3 tables of the 20 plus being used on the patio. The restaurant may have had more employees on the floor than people in tables. Lots of little mix ups with our meal: wrong meal brought out but then corrected, appetizer a not coming out together (5 mins), meals not coming out together (10 mins) and although the waitress told us she instructed the kitchen properly it wasn't corrected and it was cold by the time everyone else got their food. We felt rushed out by plates being cleared even one while she was still eating (had a mouthful of food). Everyone felt nervous and unsure. No one was by any means being rude but it felt like the practice night at a brand new restaurant. Not quite what I am used to compared to the usual Earls experience. Again, I think it is due to people being brand new but it would have been a disaster if it was even remotely busy.
Best burger without a bun. Awesome people who accommodated a keto diet.
Appies and drink specials at Happy Hour are fabulous! ???? Especially the frozen pink lemonade.
Very cozy, inviting atmosphere, good service and delicious food.
Me and my girlfriend went here and her plate looked like it was cooked good. She enjoyed her food but unfortunately my salad was brown and actually pretty gross.
Nice dishes and kind attendents. They have a variety of multinational menu. We ordered some asian food and the like. Awesome!
Great food, great atmosphere, great staff
Great service and great food :)
This place was phenomenal. From the view to the food and atmosphere, I highly recommend. To top it off, our waiter Rahul gave superb recommendations and was extremely attentive. A wonderful experience all around.
Great service great drinks, but they were out of a few things and the patio was super loud. Too loud to have any conversations.. So we went somewhere else after a couple drinks.
I had an absolutely fantastic experience here thanks to Charlotte and Ryann. These 2 ladies are the best!
Excellent food, friendly service, and a wonderful view from their outdoor patio. Would definitely visit again!
This location doesnt allow online ordering, orders placed by phone only. Our phone calls went unanswered so we walked to the location hoping to place an order for pick up(covid restricts dining in righ now). We were told they were no longer taking any orders as the kitchen was backed up. We asked if we could place an order now for pick up in a couple of hours but were told no, that we could come back in 20 minutes and try again. Two staff member were standing there turning us away, certainly one of them could be answering the phones and explaining the situation to people so they arent wasting their time.
We went here for a friends birthday party. As expected, great food, decent service, bigger price. But steak and asparagus were cooked perfectly. Sometimes it worth a few extra dollars for a good meal. Also they let us bring our own birthday cake. We dropped it off in advance and the servers brought it out with the candles lit. I was surprised they let us bring our own dessert. Good on them.
its loud in there, needs to be broken up with some acoustic changes, patio closed on a really nice eve. tonight. reason was a few large groups booked reservations and it was cooler this aft. said short staffed to have it open. talked to some of the waiters and hostess on and they fully agreed it was not what they thot was best either. offered to have the on staff mgr. gal on this eve talk to me about it. she came over and offered " what do we need to do here some free desserts to make you happy? no actually i think address the noise and open a nice patio away from the loud atmosphere for those who want that and there were plenty of servers on to handle how many were there in my opinion. maybe its not her fault, the decision she made might come from a higher level of wrong thinking.one of the nicer restaurants in penticton to visit, like saltys ( owned by the same people as earls apparently) going downhill. needs a visit from bar rescue for a wake up call.....
Great place to grab a drink and good food after your hitch. The staff is awesome!
Food was incredibly salty to the point where it was not edible, and then we still got stuck with a $29 drink bill after they originally tried to only give us 30% off our bill all well not making us feel very great about the entire experience! first time I've ever wrote a bad review in my life... never had a problem with Earl's before.
When my husband and i first walked in it was loud. But you adjust. The hostess was bright and pleasant. Waited only a few minutes at a very busy lunch hour. Waitress was quick to take our drink orders... and super sweet and helpful. My hisband ordered the Philly beef dip au jus. With their garlic fries (which are to die for by the way!!) And i had ordered the Bacon cheddar burger with garlic fries as well. The burger was great, just a tad pink. They very quickly remedied it with a whole new burger (yummmmmm!) And comped my entire meal. Thank you so much Earls! This allowed me to order more of my most favorite drink, the Moscow Mule. You have a mean bartender. Ill be back for more Mules!!! Xoxo Andie Walker
Good food but slow service for how quiet it was
There Pina coladas there a pretty good. (A bit heavy on the ice though) I order the dynamite roll there every time, pretty tasty. They have a wide variety of food on there menu. They have a happy hour at some time, not too sure when that is. Call them up and ask. A bit expensive but I like it there.
The waitress was amazing and took care of us. Loved that she kept the drinks coming. Maddie is amazing
The meal was really good, the drinks as well, views incredible of course. Menu choices importantly allowed us both to eat without sacrifice, both plant based and mainstream. Well done!
Excellent food and service.
these guys are great. Best staff and great place to eat. Highly recommend this earls. KEEP ROCKING IN 2018!!!! Great job Marty!
Amazing food and awesome service. I had the steak with mashed potatoes and asparagus and it was done perfectly. Decently priced for the food and wasn't too busy on Sunday evening, got a table right away. Clean friendly environment. Great place for a first date! Lol
The high balls were cheap at $3.50 but the service was terrible. Even when half the tables had left it still took the waiters over 25 minutes to get to us. We ordered vodka slimes and they made them incorrectly with club sofa instead of 7up or sprite, with the waiter proceeding to tell us that’s how they make their vodka slimes. I would go back only for the price of the highballs.
Subpar food that's overpriced
Earl's Langley, words cannot describe the extravagant experience provided by this incredible location. Service and management go leaps and bounds to create the ultimate dining experience. If something is missing from your night out the staff will go out of the way leaps and bounds to create an experience that could leave most in tears of joy after leaving. My days and nights spent there couldn't be made possible with Jordyn, Ryan, Alton, Sam, Emily or any of the rest of the incredible staff at the location 15/10 recommend this restaurant.
Spacious dining, lot of menu options but customer service can be slow during peak dinner hours.
This is the first time I have ever felt it necessary to review a restaurant. Last sunday I was very happy to be enjoying a night out . Unfortunately the service was very poor and it over shadowed the great food. After being sat we waited an extraordinary long time to get our drinks . The waitress seemed distracted and not really paying attention to us. We had to flag her down to recieve a second drink. Our starters came delivered by a bus boy ,and no drinks had arrived . My partner had to flag a hostess down to get the drinks and his came but mine didn't. Dishes were cleared by our waitress and a other order for drinks were made . The floor manager delivered my partner his main course ... looked confusingly at me and left .. no questions as to what I had ordered. We waited to see if my order was coming 5,10 minutes . Our waitress came by to see how things were and I asked about my meal. She hadn't put the order in . And still no drinks . So I had no second cocktail or a main meal. When my partner became angry about the service we were recievung and asked to see a manager, the floor manager didn't appear apologetic at all, wanted us to tell her what we wanted her to do. Granted by this time my partner was using some colorful words so we were asked to leave ... having paid the full bill and 18% tip... This was by far the worst service I have ever had at any restaurant never mind a high end one like this. Very disappointed in their handling of the situation.
Unfortunately, this is by far the worst customer service I have received in Canada. There's friendly service. And well... then there is too friendly service. There's a difference between being nice and showing your personality and flirting with men. Our friends, my husband, and I felt uncomfortable this evening. Our server, Emily, had a seductive and high-pitched voice and remained very flirty with the men in our group. Then starts touching my friend's husband's shoulders. We understand waitresses want a high tip, but being professional is enough for a decent tip. She gently tapped my husband's shoulder every time she came to our table. This behaviour is unacceptable and hysterical. Our group was in shock at how giggly, flirtatious and provocative, our server was. She gave the men in our group seductive eyes. I was unbelievably offended this evening by her. My friend's husband and my husband were shocked by this young lady's behaviour. Physically touching someone is not acceptable nor tolerable. Food was normal. I would have rated this restaurant five stars if our server maintained a more professional look this evening. Our experience was frustrating and embarrassing. I do not usually write reviews, but since our whole group was unbelievably disappointed, I thought it was necessary. We thought Earls was more of an upscale, fancy restaurant, not this.
Food and service were good
Being a server.... the service was not good. Took our order didn't ask us if we would like anything else to drink besides water. Food arrived and I asked for a ice tea. Never came back to the table aske how everything was. Another lady came in her phone started ringing in her back pocket didn't put it on silent just covered her pocket. Then she walked over to the dishwasher and started pulling glassware out hair was down touching the glassware as she leaned over. We went to leave as our server was standing there didn't say one word to us as we left. Only good thing was or appetizers on this visit.
The place is very noisy. We were disappointed with the clam chowder which is a favorite and the coconut shrimp were also very small portions for a high price. The soup was not hot and but portion was small. Also, the service was poor, the waitress mixed up the order and forgot one order. Honestly, Earl's is not what it used to be.
Food was delicious. I ordered the Cajun Chicken sandwich and my "chicken" was about the thickness of a tortilla shell, whereas the other members of my groups chicken was more normal sized Service was good and the food was a good temperature when served
Emily and Ally were awesome! Came in with my dad for a birthday lunch and had an amazing time. Been coming to Earls together for 20+ years and definitely will continue to. Sad to see the Chilli Chicken off the menu though, hopefully they bring it back!
My son and I had a father/son day today, and ended up at Earl's in Langley for lunch. We were lucky enough to have Sarah M as our waitress, and she was an absolute delight. She was super attentive, wore a great smile, and she was just very friendly. It was our first time at Earl's in Langley, but we will surely visit again the next time we're out that way based on our experience. And yes, the food was great too!
Earls is definitely my favourite place to go unless you get a snobby waitress like my table did. She was so rude the entire time and after I paid she asked if I wanted the receipt and when I said no crumpled it up and threw it on the table, not sure what Earls is paying her for but it’s not for being a good waitress
Best earls by far! Melvin is the best chef and the floor Managers were so awesome!
The Buffalo Cauliflower is soooooo Good! Probably the best I have ever had. Not too much Breading, not dripping with sauce and perfectly cooked!! The dipping sauce is a Vegan Ranch and is delicious!!!! My lettuce burger was good as well....nothing special but good.
Great service but the food is just average for the high price.
Meal type
Not as upscale as it used to be ie: paper napkins, menus in a plastic sleeve, service very good, prices creeping up, not like it was. Had fish and chips, fish was undercooked
Server was very nice, polite and attentive. But food was not fantastic. I ordered steak with peppercorn sauce and a lobster tail. The steak was incredibly chewy (like hard to cut chewy) so I sent it back . I waited a bit then decided to …
Always know what you're going to get. Consistent. Not great but good
Love thee clam chowder... it is the best I have ever had
Good food, good service but like all Earl's restaurants the noise levels are overbearing.
Service and the food is awesome
Food and staff was good just not our kind of menu. Fair price. Try it out you might really like it.
Good food, good service, nice deck
Great service, awesome food.
Clean location that has been dining for a while. All staff wear masks and you are seated with lots of distance apart. Wet wipes are provided before starting your meal. Overall had a great experience finally dining again! Great happy hour menu too!
Best restaurant in the North Okanagan by far.
Good value for happy hour. $3.50 rhino draughts (12oz) or $4.50(?) for 18oz. Nice atmosphere with good tv distribution for watching sports at bar area.
Have visited this restaurant a number of times and I have had a good experience every-time! The food and service is phenomenal and the restaurant is kept very clean. They have great Covid-19 protocols in place which allows for you to feel safe during your visit. Keep doing what you're doing!
Overall, a great place to have dinner after work or grab a few drinks with friends. Gets quite loud when full (which is often, so arrive early or reserve a table ahead of time) Food is varied and caters to all tastes. Serving staff are a hit and miss affair. If you want AMAZING service, request for Morgan to be your server. She is spectacular at what she does.
A big and varied menu, lots of deals on offer depending on the time of day you're there. Friendly service and good food and comfortable and pleasant place to be for a meal.
Food was so fresh and extremely delicious. I had the Quinoa and Avocado Powerbowl and my son had the Bibimbap. They were so full of flavor! And the view of the Rockies from the second-story patio did not hurt.
Great food, great service. Our server, Heidi, was very helpful explaining the various Vegan (plant based) options. Earl's has the best range of plant based options of any regular (ie. Not specified vegan restaurant) that I have eaten at. We found the portion sizes to be appropriate and we all left satisfied.
Food was very good, staff weren't very attentive however. Our waitress hardly checked on us. I was left with an empty cup for most of my meal and a dirty plate in front of me for most of the rest of my time there.
My go to dish is the Cajun chicken however we learnt that the Langley location use a different warm potato salad ..it tasted like old hasbrowns. We did bring it to the mgr attention but she said it was only because they cut the potatoes using a machine but it was def not the same as other locations. The chicken was dry as well Then we had dessert the QR menu showed the old pic of the sticky toffee pudding and there was 2 prices listed . They have stopped serving this dessert in the brittle basket which so good. Unfortunately having waited to dine out for a long time ..it was an disappointing experience
Chicken fingers We're terrible But everything else made up for it.
In a small city like Grande Prairie, it's hard to find a lot of restaurants that customize meals for those with food sensitivities/allergies. It is clear that Earl's is working on updating their menu to accommodate the increasing number of food allergies in society, and I appreciate the effort that was taken to try and work with my particular sensitivities. I initially ordered a salad with some modifications, and the waitress came back and was clear about some cross-contamination risks I hadn't foreseen. I ended up switching my meal and ordering a burger with lettuce bun instead (also with modifications). The server didn't seem to mind the need to make modifications and the extra time to place an order (I've been at other restaurants where it's clear by their body language and tone that my faulty immune system is an inconvenience). While the menu is quite limited if you have more than one allergy/sensitivity, I appreciate the willingness at this location to work with the customer.
Home after a long weekend in Vancouver, Earls Test Kitchen was great as were other restaurants we visited. But always nice to come home to the wonderful staff at Earls in Penticton. Celine, Taiyler, Emily, Tony, Shelby and not forgetting “Frenchy” but to name a few make “home” feel so special. Oooh shouldn’t forget all the awesome bar staff! And that’s before we even talk food which is amazing every. single. night! We love this place - Paul & Tracey
Very positive experience at Earls Grande Prairie. We had the calamari, dynamite roll and the pizza. All were very tasty! Our waitress was very polite, friendly and hardworking as you could tell it was a busy night. In addition I was very impressed with the entire interior of the restaurant as it was well built and designed (especially the heated patio). I will definitely come again!
Always delicious, never let down
Well,server didn't bring side plates for spin dip,didn't bring finger bowl for ribs til asked...and was tipped 10 bucks on 100 bill......she was tipped accordingly to her service...ribs were dynamite and the grilled Brussels sprouts were out of this world
Good place for a grab n go meal or sit down meal before a flight. Service is attentive.
The patio is super cute
Great asmotphere, nice staff, good place to go for a dinner.
Earls GP does not uphold provincial regulations on exemptions from mask wearing. One of our party cannot wear facial coverings due to medical reasons and has a doctors card, and the restaurant would still not seat us, even with several parties leaving the establishment wearing no masks!! Unbelievable, we are appalled at this lack of respect and discrimination. No more Earls for this group! Shame on you...
Great service today. Food was spectacular!
Great customer service, but he portion and food wasn't good!
Loved the quinoa salad bowl
Great food. Great service. A very nice place to have a meal while you wait for the plane.
Consistent quality, great happy hour deals
We all were very excited to go to dine-in again as Earls has been our favourite spot. We came on Wednesday evening and were seated next to the bar. We were welcomed immediately by the bartender too after sitting, with a very positive attitude. I wanted to drink particular wine but didn't know what exactly I had in my last visit. We asked the bartender as our waitress wasn't around and he recommended some nice wine also even offered a tasting. He was more helpful and personable than our actual waitress was. He knew his product and had excellent customer service. Earls never disappoints us. Now we know to sit at the bar next time! Thank you.
I came here on a Friday expecting for it to be busy and for the servers to be swept off their feet but my server Taylor B was amazing!! She spent time telling me all about the items off the menu I could have with my dietary restrictions and gave me some new recommendations which I loved! She was super friendly, attentive and I will definitely be coming back thanks to her!
The food was delicious and the staff were great!
We decided to head to Earls from our stat at the Jasper Park Lodge. Underwhelming experience was not a typical Earls experience. Our order was compromised from a printer computer error..then again not placed. The wings both Teriyaki and Hot were pleasing however, the garlic fries were soggy and disappointing sent back 3 times not the quality we are accustomed to. In addition, the manager came over and did some compensating (perhaps just take responsibility and say let me make it awesome!)which was ok but preferably some great cooked fries would have been the best. Lastly, the dynamite rolls were not normal..odd taste not at all like Earls Vancouver, Calgary they were humungous and the inside ingredients were sweet and tasteless. I certainly hope management steps up their level of service and consistency to retain the good brand name Earls has been known for!
Overall fine experience after ordering a salad. Once the salad was finished I tried the bread that came with it and realized it was stale, and practically inedible from how hard the bread was. I had only had the food on my table for about 30 mintues yet the waiter said that the bread naturally hardened after a couple of mintues... this has never been a problem before. The waiter stated I should have told him about the bread at the beginning of my meal, despite I hadn't tried the bread until I finished the salad. He didnt apologize at all, instead firmly blamed it on our timing. I'm aware the bread issue is probably a cook's fault but a simple polite apology from the waiter would've sufficed a lot better than his poor excuse.
Good food made with care. The atmosphere outside at the patio during summer is very pleasant even if it's along the high traffic road. It's not really noisy curiously. Choices available for vegans.
My husband & I had a great time at the Langley Earls! The staff was friendly and the food was amazing. Shout out to Sara M for her awesome service! Sara was very attentive, quick, friendly and helpful. Will definitely come back????
Excellent service easy parking. Food arrives in a timely fashion.
Good dining environment! The server was working on the first day, but she had a great smile and service! The meal is also great! Great place for friends to chat
Good deals, from the specials Menu before Dinner Rush. Amazing Ceaser
Went for lunch. Service was fine. I ordered fish and chips and was served Captain Highliner. Which is fine if the price reflected that. Daughter had a burger, the pop made it easier to wash the dry bun down. My son enjoyed his pizza. The pool was also good. Very poppy. Underwhelming to say the least.
I've been to many Earls locations many of times but never haveI had such amazing service as I did in Jasper. We asked to sit outside on the patio and they made sure we could get spot. Our waiter was quite lovely as well, once we sat outside he offered us blankets and turned on the heater as it was a little bit windy. We were very indecisive on what we were going to order but thankfully we had a very very patient server. He also helped us pick out our drinks for the night! Once we decided what we wanted, our food was there within 10-15 minutes. It was barely a wait. The food was really good too. Once we were finished, our waiter made genuine conversation and even answered some of our questions about touring Jasper. Might I add, the view from the patio is breathtaking! 10/10 would reccomend! :)
My friends and I are from out of town. We were told that Earls was a super great place to go so we decided to taxi over for some drinks. Hi balls were cheap which was nice but the service sucked, Took forever to get our drinks and shots and for our waiter to come see if we needed or wanted anything else. They were only giving attention to what looked like to be the locals, as there were hugging them and standing at the tables and holding conversations.
Earls is a chain so I expect the same quality across the board. Usually I get better in Jasper. My last visit wasn’t nearly as good. It wasn’t bad by any means but the quality I’ve come to expect when visiting this location just wasn’t there.
Another nice setup, but the last visit didn't measure up. Not so sure what could be blamed
The poorest showing of any earls I've ever visited... -Seated at a table with a burned out light bulb in the hanging fixture...requested a move, "no problem". -Full 12 minute wait before server showed up to greet us...after that his service was excellent. -Wanted to order steak...steaks were all sold out... -Tortilla soup was spicy enough to render it inedible. -Overripe avocados on the salad. -Fries were unlike any fries I have had at earls...these seemed like "McCain Superfries".
Good food, good server and atmosphere
Meh food. Good service
Never disappoints. The food is always delicious, great atmosphere and friendly service.
Great food, huge menu! Definitely recommend!
Recently ordered and picked up my order. Staff were friendly and food was ready quickly. Nicely packaged. Food was also delicious!
Earls never disappoints. Another enjoyable meal and the staff is always so friendly.
Good food
An afternoon on the patio with my girlfriends some of which I hadn't seen since I moved away. Wanted great service and sunshine. I got both and the food was fabulous as well. Thanks Langley Earl's for making the afternoon superb. Thank you Julia for taking such good care of us!
My food was fantastic, and manager Anita was very friendly and provided great service.
We are Earls regulars...but tonite was very off. It took over 30 mins to receive our first drink we ordered. During that time, not once were we approached by our server. After receiving our first drinks...we had our food order taken. My …
Great atmosphere and service, Rachel is the best. She is always happy and going above and beyond to provide amazing service. Thank you Rachel. Also had a great experience more recently with Emily and Renee, both very professional and phenomenal at representing earls. I’m a regular at earls because of these exceptional ladies.
We waited for 45 minutes to get our food
Great service and fantastic food highly recommend the chocolate dessert :)
Food is so salty and greasy. Music is so loud. Service is definitely below standards
They have done a good job with social distancing thing. We felt there was allot thought put into how to keep people safe. The service was also very good. Even with a mask on we could tell the young lady was happy. But I felt for what you …
The food was great but the service was awful. My mom and I went to Earl’s for dinner tonight as a special night out. Earl’s is some where we don’t usually go and chose it for something fun. I’ve been to Earl’s in the past, although I hadn’t been for a few years and was looking forward to our meal. When we arrived at 7pm we were informed there would be a 20 minute wait, which was not an issue at all. We ended up having to wait 30 minutes, which again wasn’t a huge deal. After we were seated we ordered appetizers and told our waitress we were starving because of the wait and ordered our dinners at the same time. The appetizers were great and came quickly, our waitress was great too. After our plates were cleared an hour past before our waitress came back to the table. She asked if the manager had spoken to us and when we told her no she explained that our dinner had been “lost” and they were remaking it now. Another 15 past before food showed up. To apologize for the wait the manager only offered us free desert, which wasn’t something either of us were planning to order. Therefore it didn’t lower the bill at all. We asked for the desert to go which took another 30 minutes. We had to ask the manager to bring the bill out before the desert had even arrived. By the time we left we had spent 2 hours at the restaurant, much longer than planned. When we got home to eat our desert, of course it wasn’t what we ordered.
Nice staff and good food. But all in all it wasnt really comfy. Felt like everyone was always bumping into each other because there was not a lot space for walking. Especially the patio is just really tiny and i dont know how our waitress could even walk and serve out there..
Great food. A “staple” restaurant must have. You know what you’re getting and you know the quality. Getting a great server will definitely up your experience here as well. Also aweosme happy hour deals! 10/10 go to for a quick good food!
I went here for dinner with a group of friends and it was nice. Their options for foods and drinks were exceptional, and their take on food was very modern! The atmosphere was casual, and it wasn’t too busy nor loud. The service wasn’t slow, although they definitely did not check our tables enough. The quality of the food was amazing, however, I did see a trend in which the quantity of was quite small, especially with Asian dishes such as beef bowls or sushi. (Note: the sushi was delicious, but they only gave me about 6 pieces for 16.50$; This is quite steep for a casual restaurant. That’s almost 3$ for a single piece of sushi I mind you) During my dinner, we ran into some problems with the deserts in which the Gold Diggers (a kind of ice cream desert) we ordered were melted. But, after a quick talk with the manager, this was very quickly resolved and they even retracted the costs off our bills! Overall, aside from the small problems with service, this restaurant is a good choice for any group occasions. The atmosphere is nice, and the lighting and decor suits it well. With a wide selection of food and beverages, it’s definitely worth a visit!
Boy was it good
Food was lovely. View is amazing. Very odd experience with our waitress though, she told us she would come back with our change, a considerable amount and way above what anyone e would tip. We waited about 20 minutes and had to physically track her down In the restaurant as she was avoiding us. Will not return.
Good, but it used to be better.
Went for brunch left at close , couldn't have asked for a better day ! Highly recommended the dom! Jordyn managed incredibly, Emily killed it! Sam,Alton and ryan are the nicest and very professional. Might have found my favorite place in the lower mainland.
A great place for lunch and dinner!
Friendly clean and food was tasty
We tried Earls at Kelowna first & found a lot of stuff as per our taste & likes so visited this place in July. It was weekend & busy so we registered ourselves & table was allotted in 20 minutes which was quick turnaround as compared to our Kelowna waiting time. On the scale of 10: Taste : 10 Quality : 10 Price : 08 Presentation : 09 Portion : 09 Drinks : 09 Parking was also easy accessible & ample at plaza. Thanks you guys for serving us well & safe during this pandemic.
Ordered dynamite roll to start, it was hard and not appetizing at all, the main meal we ordered an Alfredo, was absolutely horrible we couldn't Even finish. When we told the waitress she was kind enough to take both off the bill. After we tipped, over 25% as I'm a server and totally get the fact that things mess up. We said sorry for the complaint for food, and she went on to ask us if we have been to earls before and was snotty about it. We eat at earls all the time and just left the one in Richmond a few days before so we know what the food tastes like at earls. Which we kindly told her. She was about to argue and was being condasending... #Don't like her attitude and wish I would have known about it before I tipped over 20%.
DO NOT USE THE PAPER MENU. If the QR code doesn't work on their tables, go to the website to order. Their paper menus are not updated. Half my family is celiac, and we ordered multiple orders of their chicken tenders, as the item is listed as gluten aware (no gluten ingredients, but possible cross contamination), where as their website menu clearly does not label it as such, and their allergy information clearly states it does in fact contain gluten. We even had the server check with the kitchen, and they assured us it was gluten free ingredients. To say we were disappointed would be grossly exaggerating. The restaurant was apologetic, and did compensate us, so this is not a review of their service persay. But be very careful what you order if you have any food allergies.
One of the best private functions I have attended, the service and food were both great
Very friendly staff and great service. I'm no steak connoisseur but I had probably the best steak ive ever had at this location. Would definitely return to next time in Grande Prairie.
Good food pleasant staff
Service
i paid for 6 oz steak and 2 oz steak total rip off
Staff was good, food was good as well and Sylvia was awesome to deal with ????
Great experience. Very sexy successful date night! Thanks Earls! Gorgeous attractive ambiance too.
My friends and I, love coming to Earls after our volleyball games. We enjoy stuffing ourselves with their happy hours specials. And im so glad we get almost the same Server each visit. She already knows how to deal with us and our picky request.
No good vegan options. Expensive and not all that classy
Went to Earl's in Langley before some Christmas shopping. Ordered a sangria which came in a tall glass filled to the brim with ice. Now I will say this was happy hour. But I would assume that's how you always make them. But then we ordered the Earl's nachos. The server asked us if we wanted guacamole which she brought. But this Is the first time in my life I've ever got nachos without sour cream or salsa. But the thing that bugged me most was that they dont serve nachos with side plates.... I should never have to ask for side plates. Even five bars give side plates b4 the food comes out.
I would give 5 stars except the take out we ordered was cold even though we picked up on time. Besides that it is a great spot for reasonably priced food.
Amazing crab cakes and the atmosphere is awesome. Love the waitresses and the attention to detail. Chef brought the food out which I love.
Food was good and the serve was ok .but the price was rediculously expensive
Good food and friendly staff
Food was just ok, just didn't have much flavour, server was great
Very good food. I am celiac
Always good service and great food!
It's Earls so you know what to expect. The menu doesn't change too often but there is always a good seasonal option, especially for dessert. The drink menu is a lot of fun, and includes some very fine virgin drinks too. This specific location has a nice vibe, the music is not too loud, and the bar manager is great. Look out for drink specials, they are hard to beat.
Waited half an hour to get me bill
Great service. Breakfast sandwich was fresh and delicious.
Great food, excellent service. Really impressed with their new gluten free bun! This makes it the best GF burger in town!
Excellent service, and good food.
We were there on August 28 2020 and the service was excellent! Our server was Emily and she is the best I’ve seen in her field so far. We had spent the afternoon at a winery and needless to say were already in high spirits when we got there. Emily was patient, efficient and attentive and in the end even picked up our tab! She’s definitely made for the service industry! Well done Emily!! Wish there were more like her...
Portions are small. Service was excellent.
Earl's is very consistent in that you get good food and good service. Cajun chicken and steak & sushi are always a good choice, and for those that haven't tried the chicken street tacos, give them a try and you won't be disappointed.
The steak was amazing! Friendly staff
Great food, great service, great atmosphere. Kristina was amazing and very knowledgable when it came to the menu. In spite of covid we (i and my +1) had a fantastic time.
Fast curtious service great food selection
I had the best dining experience with my server Emily, she was super funny and sweet, had our food to us in 5 minutes during a rush. Even though she was busy she always made time to come talk to my table. Such a sweet girl and an amazing place, and the food is bomb!
Restaurant is nice and modern since the renos. The covered patio is great all year long! Good food and drink choices. But prices are pretty steep for the food portions. Great spot to pre-drink before a concert!
Service was great. Ordered a steak medium rare and came to me more like medium well. Steak was not seasoned at all. Mashed potatoes tasted like they were instant from a package.
Nice staff. Good service, and one of the nicer Earls I've been too as far as being updated and clean. Kids menu was perfect for our young kids. Will stop in next time through!
The whole team from entrance to server to manager approached very friendly. We were celebrating our 26th wedding anniversary. We were treated with 2 glasses of champagne. Very much appreciated,made this dinner very special. Thank you Anita(manager) and Madison(server).
The food and drink is what you would expect from a chain like earls. We've had a couple odd experiences there though, the tables are so high inside it's uncomfortable I'm an average sized person but I felt tiny, my 1 year olds forehead was level with the top of the table in the provided high chair, the patio is so tight it makes for an awkward meal.
My server, Emily was SO accommodating. She brought us our things swiftly and in a kind manner. When there was a mistake from the kitchen, she went above and beyond to make sure our order was made the best possible. She also made me and my friends feel very welcome. Will definitely be coming back!
The bartender was fanfreakintastic!! Friendly, attentive, made me feel totally comfortable.
The one good thing was that the beer was really cold. That was nice. It also gains a star for the garlic fries. Those pair so nicely with the beer. There remain a few issues here. The service isn’t overly happy to be there. This is not my first time here - the staff don’t appear happy, at all. At each visit the vibe I get from the service is that it’s a drag for them to be there. The food is pre-packed off a truck frozen and just reheat. Face it - this is a chain and for consistency almost everything is pre made. The apples are all deep fried variants of the same product, only with a different sauce. The tacos I ordered were ok. Chicken was tender. The avocado was funny - just one chunk. Like a giant wedge of avocado, in a taco. I Googled it and that’s actually the way it’s meant to be presented. Pretty funny to see that so I decided to slice mine in half. Check out most of my reviews - I don’t often stop in at chain restaurants because they aren’t my thing. They’re quality and freshness don’t impress. Lots of deep fried nonsense and sauces out of a bag. They did an ok job but overall lots of work still to be done.
Can't go wrong with Earl's!!! Late lunch & happy hour menu 3pm-6pm!!! Quick & friendly service & amazing mountain views. The patio will be so popular come Sumner time
Friendly staff and fast service!
Had the baked salmon today for lunch and skipped out on the rice and asked for extra vegetables. Was delicious! Perfectly cooked salmon. Highly recommend this dish !
Foid was good but service was slow and the waitress kept forgetting what I ordered.
Just had a great dining experience celebrating Father's Day at Earl's in Langley. Our night started out on a high-note as the new night-manager Andrew came by to introduce himself. I've been in public relations for years and I must say that not only is he a natural but he is a pro who makes conversation fun and effortless. We were then served by the delightful Juliette who was wonderfully attentive, gracious and helpful. Andrew came back a few times to check on us and we'd end up enjoying his insightful comments, fun conversation and helpful suggestions. Congratulations Earls: at a time when all of our clients are bemoaning the lack of staffing and poor hires these 2 are some of the best I've met in years and we can't wait to return to this location!!