We have all the reviews of people like you who consumed the products of Jack Astor's Bar & Grill Dorval (Restaurant) around Dorval territory (Canada).
To this day the business gets a score of 4 over 5 and this score is based on 127 reviews.
As you can see it reaches an feddbacks average is very good, and it's founded on a very high number of feddbacks, so we can think that the rating is very reliable. If there are many people who bothered to value when they are pleased, it works.
You know that we do not usually stop to place feddbacks when these are positive and we usually do it only if we have had a problem or incidence...
This Restaurant is included in the category of Bar & grill.
It was great for our 10 year old grandson. Only problem was we weren't close enough to a tv to watch the Habs game.
Good to take your. Freinds . not for. Family
Service was decent however the food was terrible. The fajitas are brought to you with the ingredients separate from the pita, so you have to assemble them yourself. There was not enough chicken or sour cream to make 4 small fajitas. It was also very over priced. It’s a nice place to enjoy drinks, but the food is not worth the cost.
... still my BEST ! ... you deserve ... ????????????????
Great service as always on our last visit. We do our family get togethers here whenever we're in town. Something for everybody on the menu, good food for the price and fun atmosphere.
Four stars because they brought my vegetarian friend a regular burger instead of the vegetarian one.
Good food and friendly staff. Had the NY strip, the cook was a little off but good none the less.
Cool spot. Hype ambiance. Nice to go for drinks. Chicken wings are tasty!
Good collection of beer, the bartender was very nice and I was told the chicken tenders were great but food not find them particularly amazing.
Good food, great place to take the family. The garlic cheese bread is the greatest appetizer
Good food and good service.would go again
Fast service for a big group up 11. The crew was very open to explain the dishes and make suggestions.
Great atmosphere. Staff is absoultey great. Our go to to have an enjoyable evening
Our family loves Jack Astor’s. They have a great lively atmosphere. The service is very friendly and professional. The food is excellent with a menu for every taste. They also feature new items on the menu regularly so there’s always something innovative and delicious to try. The kids menu also has a lot of variety.
Very friendly and efficient staff! Food and drinks good! ( a bit pricy for some dishes) the Terrace is awesome!
The service was very good, the food and ambiance were also good.
Was really disappointed when I showed up and the restaurant was closing when the website and Google both showed a later closing time..
The server was very rude and complained to me that I did not tip enough. She told me that if I can’t afford to tip her more I shouldn’t go out. Very unprofessional
This is a nice place to hang out, with an outdoors terrace as well. A bar area separate from the restaurant keeps this place a hip party area for adults as well as youngsters. Really enjoyed the vegetarian entrées, cauliflower and broccoli poppers with dip. And the cocktails were delicious.
We use to go to JA every now and then when they first opened years ago and now I remember why we haven't returned there in years. Food is good and nice atmosphere BUT there service is so ANNOYING!!!! I understand that the waiters/tress are trying to be friendly and provide good service but honestly I really don't need them to come by every few minutes and interrupt our dinner by asking is everything is ok. We can't even enjoy our dinner and have a conversation without this constant interruption...that alone we will probably not return again. It's probably not their fault and was trained that way but if they want a good tip, well the tip is tone it down with this kind of service.
Food wise it's your typical Jack Astor's. But if you want good beer then this is the spot for you. They have multiple craft brewery taps full of local and provincial flavors. It's a great improvement and has made me go back to this spot when I otherwise wouldn't!
Great place to hangout or to celebrate your birthdat. the food is fantastic. I am a vegetarian and my veggie burger was delicious. I would love to go again and spend some time with friends
This place is always good. Something for everyone! The chicken parm is surprisingly delicious.. not your traditional dish but its worth the try!
Everytime I have been here, I always had 5 star service, the beef nachos are a party in your mouth.
Always good!
I was there for lunch with my 2 boys. We had burgers and chicken fingers. All were good.
Service
So delicious
Nice food. Nice place. Super Service. Now what would you want more?
I've been going to Jack's for over 10 years now and the food is always great. The prices have gotten a little steep over the past few years and portions are getting smaller. All in all it's a great family restaurant with a fun atmosphere.
Normal chain restaurant. The beer selection is excellent, I had the opportunity to try a few brews. The menu has a bit of everything. I'm always weary of places that have no specialty and this is one of those. The food was fine. There are few vegeterian options and no vegan options without asking for a modification. The restaurant and bar seemed busy so I guess it's a popular spot in the West Island. Not really my cup of tea
Food is ok, portions seem to have gotten smaller, and I cannot comment on the size. My steak was on the smaller size, although the cooking was to perfection. Service was minimal, which I sort of understand given the number of customers at lunch time, this could be a survival mode for restaurants and I understand.
Awesome service and very accommodating wait staff. Showed a lot of patience with a our large group and rambunctious children.
Dine in
Nice atmosphere, music, varied menu. Always good for groups. Entertaining staff. A little on the pricey side.
Great burger! Lisa served us and did amazing job!
Quick service. Good food. Reasonable price. Clean.
Got quickly seated, drink choices was asked and served as we reviewed the menu for supper. Service was great. Food was good.
Portions were large, service was slow and its costs like $18-$30 a plate. Would rate 3 stars but we've been there twice and the hostess was so incredibly sweet to my child that this rating earned an extra star.
Good food and beer. Nice place to watch sporting events
We love this place. I guess it changed owners as it used to be Jack Astor and now Jack’s Dorval. Still a nice place to go especially with kids, for birthdays and (long) work lunches. I was disappointed to see the desert menu has drastically changed (and no more banana split!).
Went there over the weekend and I brought my girlfriends. I'm not one to write reviews but the experience was so fantastic, I decided to make an exception. The food was very good, though expensive. I ordered the chicken bow-ties which I have never tried but got the recommendation from our phenomenal waiter. We had a Chocolate cake for dessert, which was also very well worth the price. The service was a solid 10/10, Our waiter (Joey, I believe) was very pleasant to speak to and easy on the eyes might i add.. He gave us great recommendations for drinks, meals, and even desserts when asked what was good. Constantly checked in on us and always made us feel open to call him for anything. Overall, a solid place to go to have a good time, just make sure you are aware that you will be spending quite a bit of money for a meal but other then that. A combination of good food with great service and an amazing environment, it will ensure you have a fantastic time!
Lunch
Nice food, excellent service
Great restaurant to go with kids. Salads are great!
I'm less enthusiastic about places which doesn't give you the warmth home feeling in bars and pubs. Great service. Decent bier selection. Great vegeburger! If you don't mind places which have some of this industrial feeling then you'll like it.
Meal type
Celebrated a Birthday. The waitress was super professional. We had an awesome time.
Normally Jack astors is pretty good... Went last night. Drinks were great, service was great, dessert and bread entree phenomenal but the main meal... Mleh... I ordered the chicken Asiago, and the chicken wasn't fresh :( It was pre made from a package you buy at a local grocery store with a hint of burnt to say they cooked it there...
My husband and I were there yesterday to have a good beer on the terrace! Our server Lianne, was terrific! Great atmosphere!
This place used to be much better, there was more selection, bigger potions all at a fair price. Unfortunately, now the portions are much smaller and the prices are way to high for what you get. On the positive, the server was friendly and the food was pretty good.
Fun Place, good food selection, a bit loud at lunch and dinner but you adjust. Service is good.
Despite being a packed house the service was awesome, the food was delicious and came out quickly!
Always a great time is had. Good food, great ambiance, and a great place to hang out with friends, family and work colleagues. Highly recommended.
I recently started taking my kids here on weekends. They enjoy the food and our server Jessie is always amazing. He is not only always smiling but he's super great with the kids. He's always ready to make recommendations on what we should try and rarely are we disappointed. Try the poke if you like tuna and the wings with the ginger sauce. And the Asian nachos need to be put back on the menu - those were AMAZING!
Nice place fast service ... the steak tastes perfect
I used to love Jack Astors but find it's gone down hill over the years. The food was room temperature and ok, ambience was poor, not the fun family atmosphere it used to be. Asked if they could do something for my son's birthday and it was disappointing compared to the way it used to be.
Good food, great nachos, good atmosphere.
Very disappointed experience. Yesterday when I ordered some fries an 4 tall can pack, I paid 33 dollars and just receive one beer and cold fries. The order was incomplete, I already submit my complaint in UBER EATS but they just a delivery service it not their fault. Also the delivery guy never wait for me in the door they just leave the order was weird cause part of my order was alcohol. Update: they ask for my email to apologies and have more information regarding this, I send them an email, the answer: they will put me in contact with the manager for that location. Nobody contact me since that email. They DON'T CARE about the costumer. Not even have a refund or at least try to complete the order. Uber eats was the one who refund me a proportional part for the order. My suggestion if you are going to order something from this place, use the pick up option. Or saved your money and order from another place!
Sat at the bar to hang with a friend. Bartender super friendly.. No pressure to buy drinks. Happily gave us water and refills without asking. Reasonable prices.
Nice outdoor eating area, good food. Menu changes good but former selections were better. Will be returning.
Service is good. Food is a bit weak for the price.
A nice environment, kind service, a lil loud but what can you do lmao
It's Jack Astor's ... Functional food and service, price point a bit high for what you get.
The food was spectacular and the service was great. The entire place had a great family atmosphere as well.
Good food and service. Great for work lunches. Music might be a bit on the loud side making quiet conversation a challenge.
Cool place to hang out! Our waitress (Myliene) had such a great sense of humor and attended to us so well! ❤ Good selection of beer and quite a variety of menu items. Will be back!
Great Food even better Service!
It has been a couple of years since we've eaten at Jack Astor's and I have to say what a disappointment. Way way way over priced for the amount of food on your rectangular plate. $16 bucks for a burger that was no bigger than what you get at a fast food place and a serious lack of seasoning in the beef. And you get more fries in a happy meal. The only thing that hasn't changed is the service which is still great which is why they get 2 stars and not 1.
Loved it
Great service. Food was also good. I had the calamari which was very tasty. The waitress was very nice.
Its ok. The Sirloin 7oz steak had fat to cut it off. A nice hang out spot with friends if you're in the West Island.
Great steak and hamburgers. The BbQ hamburger is a must.
The stars are for the great service and atmosphere. However, the price of the food is very high for an average quality meal.
Tasty as always but no longer the great value it once was.
Terrible service, brought mynone year old daughter. They sat us a booth, i asked for a high chair- was as if I was asking her to do brain surgery. Food was a disappointment, over cooked chicken. If you plan on charging high prices, put a little effort intonthe quality. Never stepping into this restaurant again.
2 lbs of wing 1 small ceasar sala1 nacho with meat 1 rickards. 1 pepsi. 1 lemon water $97.00 Nachos had very little cheese
Went on a Saturday afternoon for a late lunch / early dinner. Food was of bad quality. Burger meat was not fresh and stale! Chicken sandwich was the same, worst was the calamari that smelled and tasted fishy. My wife actually got sick!
Good food . Very nice service. 21.00 hamburger a bit much , but was excellent
Loved it!
Good food... I hope they can invest a little bit more on their washroom....
Went as a large group and the waitstaff handled us all well enough. Did not wait very long for food and everyone received their meals within 5-10 minutes. The food was excellent. I had the Tuna Poke bowl, it was fresh and delicious.
Jack Astor's is all about having fun. Draw (or have your kids draw!) on your table while you wait, enjoy a good meal with friends, maybe a pint or two. Prices are fair and the food, above average depending what you get. The major drawback to this place is that the noise level, no matter when you go, seems to be high. PS: The chicken fingers are great!
Great food, great ambience, great drinks. The staff is always friendly. I've loved everything I've tried there... except the cheesecake. It's absolutely awful. And really, when a place serves their drinks in fish bowls, what's not to love?
Great service the staff is friendly and considerate ???? drinks are delicious. Edited to add: avoid the cheese and beer soup, it's really not worth the money. Gelatinous and tasted very burnt
Great place. Best terrace in west-island. Great service great drinks. The food is good . Looking forward to full opening!
Absolutely delicious food and great service. The environment is very nice and we’re always satisfied when we go. Although I wish they didn’t remove the ribs and fajitas from the menu!
I used to love this place. Quality food, decent prices, lots of variety and fun atmosphere. However, ever since Covid, they've gone seriously downhill. Lots of the classic top notch dishes are gone and the existing ones seem less quality. I ate at the one in TO and they smothered my asian chicken sweet pea dish with cheap thai chilli sauce. It was brutal. Then the one in Montreal informed me they no longer serve fajitas (which IMO was one of their best dishes). Oh, and neither places serve milkshakes anymore. The menus are printed using ultra tiny text and their wifi is brutal as it won't let you connect to their menu app (which is what they want you to use) Literally wasted 10 minutes trying to connect before going to ask a hostess for menus. Look, maybe you don't care about the milkshakes or the fajitas... and if that's the case then yeah, the food is decent and the atmosphere still seems pretty good. But it aint what it used to be that's for sure. And for the prices they charge, I'll take a hard pass till they get their stuff together
Nice place, good food. Elvis was here! ????????
Called ahead to ask if there was a wait, was told by the hostess that the restaurant was empty.. 15 minutes later when I arrived, 6 families were ahead of me and 10 minutes were quoted as wait time... Fast forward to 25 minutes later and empty tables were still being prepped while we're still waiting for a spot to sit. We finally get to sit and that's when the real wait begins. We order calamari as an appetizer, it arrives reasonably fast but was one of the worst I ever had: rubbery, too many tentacles, and not tasting good at all. We order the main courses and wait for a LONG time before we finally get our meals. Last straw was the cold cookie my daughter got for dessert. Bottom line: long wait to get seated while you can see many empty tables. Don't order the calamari because it seriously sucks. Be ready to wait and wait and wait for your main course. But they have Moosehead on tap... That's why they get 2 stars instead of 1
Great service and great ambiance as I remember it’s always been. When Jack Astor’s opened back in the late 90s , it was a hang out for my friends and I because most of our high school gang worked there. Over the years I went back a few times and it was still good. Decided to go back with my girl friend and friends and great food and service again , just when did Jack Astor’s cost as much as Baton Rouge ?? Obviously they changed their menu and prices went up. For my girl friend and I , we had both Chicken Club Sandwich and an entree , plus two diet Coke’s and it came to 80$. Lol. Wow. Their prices increased and thank god the food is still good.
Good food, accurately described by the waiter (Jesse). My daughter actually completed her meal and said " the restaurant is cool and Jesse is awesome!"
Kids mac n cheese was runny milk with a bit of cheese... bread was way too big for the piece of chicken in the sandwich.. staff was nice though
Was disappointed with take out. Don't order calamari from here. Frozen type you make in the oven is better.
I use to come here quite a bit for lunch . Food, and service has always been good. Prices were a little high, but if you ordered from the lunch menu, it was generally reasonable . At my most recent visit, they have taken away the lunch menu, and increased the prices again. This use to be a great spot for casual dining . Now with these prices, you can find a lot better food for less money. A total rip off for pub food . Will not be coming back here .
The best service in town, a girl named amanda served us . first time we get such great service its nice to see people who actually love there job and are nice to clients . and the food as always 100%
Awesome waiters / waitresses. Great food and ambience
I go there so often and every time it's an amazing experience. I love their chicken tenders with spicy Buffalo sauce
It has its ups and downs, sometimes the service is inconsistent, sometimes the same meal tastes differently on a different visit, and yet we keep returning there, because the food tastes really great. Good variety. Menu gets updated often. Family friendly. It's one of our favourite restaurants.
Great all around spot. Theres a bar section with lots of big tvs for sports. Terrace outside in the summer. Great for kids also.
Had a wonderful evening and food was good except being over charged for 1 9oz wine, I ordered 3 and was charged for 4 other wise it great!
The food is very unique and common at the same time. I find they spin recipes dishes in a creative way. There is food for every palate but keep in mind it's high end pub food. They have a great drink selection. They have a unique tradition when you go there to celebrate your birthday. Be warned but have fun! Oh and its super family friendly. Bring the kids and draw at the tables.
Haven't been here in 3 years, and it's great to be back. Food is great, and service is outstanding. We tried the Cheese Chalupa and it's a perfect size. If you come here, to have to try it, the nice thing is the donate some of the proceeds to charity.
Went for a quick supper with kids. Pluses... clean, casual, quirky decor, colouring paper on tables, kids menu, varied adult food and drinks options, friendly service. However I was disappointed this time with my meal, the sauce on the burger was so sour I couldn't finish it. Hoping it was just an off night. The desserts my kids had (brownie sundae and banana split) were huge. My ridiculously small brownie was actually the perfect size.
Good food but I feel that the overall prices have gone up. A little too expensive for what you get.
Drinks are good the service is a bit long at times but the food is good
First off, I waited standing in the entrance for a good 5 minutes before realizing no one would give me table to sit on a empty restaurent ( now I know why it was empty ). Pick up a table, saw 2 waitress talk to each other in a corner one of them notice me, give me a menu and come back 20 minutes later asking for my order. Ended up ordering a burger. Burger was cold. Temperature aside, that burger didn't worted 20$. Don't go on this place.
Kids love it. A little pricey for family of 4...but pretty good.
Bunch of teenagers went there for dinner. Very small portion of quesadilla. Paid $19 for the plate. The waitress included the tip amount in the bill without asking and kept the bill.
Typical "box store" kind of restaurant and can be quite noisy. Service staff is very attentive though and food is decent. Their garlic bread is very nice and sesame chicken.
Reasonably priced, cool atmosphere, surprisingly good steak for a place that's not a specialty upscale steakhouse. They even toned down the birthday celebration after dinner at the request of my friends :).
Food was amazing!
Good atmosphere and good food. If you like th chaîne restaurant kinda thing. It was pretty busy for a Thursday night!
I'm about to eat
This is a good resto if you wanna host a birthday party
not for sports fan, don’t even put songs for the nba final games, was told not enough people for it and it was head office decision, lol, the place is almost empty !!!
Dinner
Food was good and amazing service.
While having a few drinks at the bar with 3 friends decided to order some nachos.2 of us moved to an empty table right behind, told we couldn't sit there different section. Try sharing a plate of nachos when you all sit in a line.
Good food and atmosphere. Friendly staffs. Price is ok with the food quality. Would come again!
The food tastes good but the price is high for the portion.
Food is okay but cheap tasting, microwaved and to top it off too over priced, but take in mind I chose the classic poutine.I would not buy again.As an Asian the Pad Tai was not as authentic as I thought, but again take in mind this place is Jack Astor’s and it’s not an Asian restaurant.Waiters are fake in personality and try way to hard.Service was good but constantly checked up on you while mid sentence which could be good for some people.I like how they put lolipops and after a while they have a nice taste.Its a very nice place for kids and it has cute decorations around the restaurant.I would not visit again.Take in note I am only 12 years old but I have a valuable opinion In conclusion do not buy the poutine and take a lolipop on the way out. Have a nice day (:
Room temperature food and half dozen flies around taps
Bar is ok. Customer service is ok but I didnt like the food at all :(
Been a long since i have been .. finally they have a good selection of beer (Labrosse a local west island brewery) and others. Had Burgers where very good ..
It was our first time at this location and it will be our last. We ordered burgers and wings and it was nothing special about this meal. My son who loves burgers couldn’t not eat the burger ordered. It was dry. The worst were the wings which some were not well cooked so could not be eaten since they were raw at the bone. What disturbed me is that when we showed this to the waitress, they did not even offered a dessert as an apology not to mention a discount. The waitress was apologetic but that’s it.
Dinner
Pre-covid, we'd frequent this place quite often. I was worried about our first visit back because of how other restaurants struggled and had to change over the pandemic. The menu looks reduced and there aren't peanuts all over the bar floor anymore. However, the excellent taste and ambiance are still there. We'll be regulars once again. The only thing is I wish they'd bring back the quesadillas and apple pie.
Quite pricey for what you get. One of the things I ordered were some nachos and they were, like, $13. Decent environment. They have a bar area and a dining area where they don't serve alcohol, which I appreciated. It wasn't busy for a weekend, maybe because that night it was the UFC fight (Khabib vs McGregor), and they weren't playing the fight, hehe!
Staff is friendly, try their shrimp pad Thai , you would like it.
Consistent. They change the menu every now and then, but the really popular dishes are always there.
Good food, nice people , good service and good ambiance for friends & family
Food wasn't amazing but service was really friendly and quick
Good service/staff. One of the better JA locations in town.
I have been there once with my husband and two friends and the experience was lots of fun. The garlic bread is some of the best garlic bread I have ever eaten in my life. It's so buttery and delicious. Overall, the food was great, and very nicely presented. It is a little bit on the pricey side though for the portions.
Great lively place for a "chill" evening out with the family. Not much vegetarian selections. Portions are good and the service is always friendly. Beer selection seems to be getting slightly better which is always a plus, especially with the type of food they're serving. There is also an outdoor terrace area which is always nice on beautiful summer days.
Great experience!! waiters were very kind and friendly, food was great!! Will definitely return :)
Great food amazing service! Great for game night with friends or a cozy date night. We were there for the latter. We had the honor of having Maria be our server. Super friendly and just wonderful! Great job Maria, you made our evening out Great, thank you!
Food is tasty but portions have gotten smaller and prices higher. Better deals for similar quality elsewhere.
Very fun themed restaurant. Their menu is always changing - making it never boring. Food is good but small portions, and the prices are a touch high for what you get.
Good food for the price (not the best) and great staff.
excellent place very good service at all times always attentive to customers
Used to love this place, price were fine and food was amazing. Now everytime I return there the price are higher and the food quality and size is lower. Last time I went there I took the club sandwich. Chicken was dry, their special sauce was gone, fries were cold and the portion size was pretty small. Probably my last time there.
Nice food and service.
Used to go here all the time as a kid, stopped going a few years back after finding the food to be fairly average or below. Came back recently to meet an old friend and was pleasantly surprised! Wait staff are as friendly as ever and the food is good again, great place to hang out with friends
Ok burger overpriced tho
Great with our 3yr old. She loves the crayons and brownie dessert. Their tuna bowl is our favorite.
Food was good, wait was a bit long , but worth it. Another great meal
Very good ambiance, friendly staff, good prices. The food let me wanting. I got a Beer-briced Brisket Poutine. See Pic.
Very good menu selection with vegan and gluten-free choices. Good for families. has a good variety of mixed drinks.
Excellent service from Stu !! Great food
The food was good, tasty, not stellar. Issues with several of the menu items not being available, I'll cut them a little slack since it was January 2nd, and a lot of stuff was simply closed.
Always good every time I go, the food is just great. I strongly suggest the beer cheddar soup...to die for!
Food is expensive for a fast food restaurant. For the same price, I’d go to a nicer place with a terrasse that is not in the parking lot of a shopping mall! Ambiance was not great either.
The food is fast there is a big tables but little space between them
I always have a great meal with good service when I come here.
Great terrace. Great food. It’s my go-to.
Fast service , friendly, anice variety of drinks and food, plenty of parking
Great food! Try the Chicken strips - spicy. Very yum
We've been to this location of Jack Astor's several times now and they never disappoint. The servers always get our orders right (even with minor modifications), they're very pleasant, and the food always comes out piping hot. If I had to knock off a few points, I'd say that when I ordered the caesar salad it had too much dressing, but that's a personal preference thing and I could have ordered the dressing on the side. If you haven't tried them before, try the buffalo chicken fingers -- they're amazing!! REAL, juicy chicken!
Was there for a special event. Ambiance was great. Appreciate the wide variety of cocktail
Good food. Waitress overcharged and lied about it. I don't mind paying a few dollars extra if she was desperate for a better tip, but I don't appreciate dishonesty... won't come back.
It's ok. The burger I had was just ok, nothing spectacular about it. The service was good though!!
sometimes at a restaurant something burns in the kitchen and after a few minutes the smoke discipates and goes away/staff do their best to air the place out. Burning smoke was literally thick in the air our entire meal not a window or door opened. The chef thinks he’s in Hell’s Kitchen and yells “ORDER UP” at the top of his lungs for every prepared plate. People were literally jumping out of their seats when he would scream. This isn’t really a family restaurant if you have young kids either the menu is pretty sad. If you’re looking for a quick less than mediocre meal and poor/careless service then this is your place!
Not the cheapest price in terms of restaurants but food there is one of the most original and tasty I've experienced.
Good food. Good service. Good value for kids.
Great service and great food
Good environment but i expected more food in my plate for the price that it cost
Overpriced food
The staff are very nice and attentive. Burger was good, do yourself a favor and ask for the smoked mozzarella cheese instead of cheddar (not charged extra). The garlic cheese bread entree was good and serves enough for 4 people.
Sadly, i had the worst service ever. I wish i could have the name of the girl who served me, she was so mean and didin't even thank me for the tips, or any other good actions. I would love to report her, but no name found on the receive. I would no go there no more!
Great food and ambience. Good for take outs and they deliver with Skip
My colleagues and I went here for drinks and snacks after work a couple of weeks ago. We haven't been to this location in a long time, and we were all pleasantly surprised with the selection of the menu, many types of drinks and how busy it was! We ordered a variety of food items (nachos, wings, etc) and drinks (beer, wine, sangria) and everything was good. We found the prices in certain items to be a tad high, but the quality was good. What we enjoyed the most was our waiter's friendliness, prompt service and pleasant attitude! Thanks!
Highly disappointed! My daughters took me out for my birthday along with my best friend and her daughters. The waiter was worst than a deer in headlights. He took our drink orders , o asked him for a glass a water because I need to take my medication... times goes by and he comee back empty handed to retake our order again to make sure. When I finally get my sangria the glass had a rotten shriveled up strawberry on it. So I showed the waiter and asked him if he would eat that or drink from that glass. My daughter received her pan garlic bread it was barely warm not even browned on top. I get my main meal and my tortillas where legit raw in the middle. So kinda of made me lose my appetite. Yes gotten straight out except no discount off my meal nor a complement of anything extra. We got our glasses of water when we had our main meal. I took my leftovers to go.... damn lucky I checked he didn't put my leftover tortilla. My youngest daughter meal came with a dessert, I had to remind him after the meal etc... mind you with how all it was going my stress level and patience were through the roof. Beside he came back again to make sure the bills were right 4 bills for 7 of us. Here I am on my birthday trying to enjoy it with my family and friends and I just couldn't get out of the place fast enough. To the point my daughters and friend didn't have the chance to sing happy birthday to me nor I even got my birthday cake. Instead as I pulled myself up to get out the door.... I had a panic attack a gush of adrenaline emotions where I could barely breath because what should have been a great rememorable evening was one of the worst. I can except a few errors of a busy night... except come on a quiet Monday evening from 7-9 pm.
It's loud. There are TVs everywhere. If you have ADHD, then this isn't the place for you. Want a quiet evening out? This isn't the place for you. Want good food, some different fare and a good selection of beer? Then this is the place for you! Food is good , service is quick. Always a favorite stop when in Montreal!
Sometimes the food is good other they don’t respect what you ask them not to add.
New menu , same great service. Even new drinks just in time for st paddys day . Highy recommended the new bowl. And a fish bowl to drink. Sadly forgot to take pic of my plate was to good. Ended up putting phone down. :)
Good service on bar side for a group of 5. Didn't wait to take both orders (Drinks and meal). I recommend the Jack Astor burger but stay away from regular poutine.
The food is always delicious. One of my favorite restaurants. They were great with disinfecting protocols. Make sure you have your QR CODE! Very good service.
Nice place to meet up with freinds.for a cup of beer
Service
Very chill spot to go. Very clean. Servers are on point and very friendly. The menu is always improving. My favorite is the Crab Dip with soft tortillas. I definitely recommend.
The food is delicious and the service is good.
Food is good as usual, great place to bring the family, the servers are fast.
Meal type
Just loved it. Enjoyed the ambience. A sports bar. Good food and drink.
Love the menu here, good choice of beers (both local and commercial)
Drinks are good!! ???????? Food was okay...
I would say this is the best Jack Astor in terms of service and fresh food, highly recommended
Tasty
This was my first time at this restaurant and I'm really impressed by everything. From the cheerful and polite person who seated us to our waitress Mia who served us. The last time I saw a waitress in this good of a mood was when I was down in Tennessee where southern hospitality is everywhere you go. We got served very quickly and the food was great! If I could give more stars I would if just for our waitress Mia. Thank you so much for making our meal a very pleasant experience!!!
Jack's is a legend in the west island. Cool place with a pub-fare meju, a great bar with huge beer selections. A fun time...
I love Jack Astors! It's such a fun place to go! I love the decor, I love being able to draw on the tables, I love the food, I love the birthday song... some times I find it a bit load, but that won't stop me from going!
Atmosphere is great, drinks are great and there's plenty of choice. Food is ok, pricy for what it was and for the quantity.
We always come to dinner here after I pick up my folks from the airport. I love their nachos! My mom has a few allergies and he waiting staff are always friendly and helpful with any requests.
I was not impressed with this place. Got food poisoning. I had the calamari and it was really rubbery and under cooked. The prices are over priced for the quality and quantity you receive. I will never be back.
It was a Raptors game night, when we went to Jacks. The restaurant was pretty much full house but we got a table in around 4-5 minutes. Everyone knows Jack Astor's and there is no need to explain the details of the restaurant and the ambiance, so I will directly go to the food and the service. The food was good ( and we know how ginormous are the portions served). The only thing went wrong was with the drink. The server got one of our drink wrong which was eventually replaced but the wait time was long for the replacement.
This was always one of our favorite pub-style restaurants; however, because of Covid-19 this was the first time we have ordered takeout. All the portions were much smaller than in the restaurant, the chicken wings were bland, the sauce tasted off, the $10 poutine was the size of a $4 McDonald's poutine, and the chicken bowl only came with half of a chicken breast instead of a full breast, and one sliver of avocado. After spending $70 for 2 adults and 2 kids we would expect to be full at the end of the meal...very disappointing experience.
Jack Astor's is great for team lunches or after work get togethers. Try the Labrosse Wicked Nor'Easter IPA!
Worked there awhile have to say one of the cleanest kitchen I ever saw great food
Food and staff are great. Food is very reasonable.
Despite the rather forgetful waitresses here, it was a very pleasant dining outing at this location. Very wonderful setting / vibe.
Been to jack astor a few times now it's a good place to grab a drink, the staff is always super friendly and gives good service. The beer selection is really good and the drinks are always good. Food on the other hand is okay, I mean it's not the main reason why I go there, still a good place for a late night drink in west island.
Great staff and consistent food quality
Just ordered through UBER EATS, the food was not good. Calamari was dry. Old meat for steak, and asked for rare and it was sent uncooked, chewy and not edible. Dumped it in the garbage. Ordered baked potatoes and received fries and sweet potatoes instead. Such a waste of money, bill was $90. I should had Ordered from Vieux Duluth instead!! Save your money and get food elsewhere.
Their boss burger weren't hot... the patty was warm and the buns were cold... Either they left it in the kitchen for a long time before bringing out or it wasn't warm to begin with. Unimpressed.
The service was fast and friendly. My dinner was amazing! Perfectly prepared and tasty. Will definitely go again. Just a bit pricey
Chicken fingers and sweet potato fries. Great portion size too, get a lot of chicken , which is always the concern when ordering chicken fingers!
Really nice atmosphere for a bite and a drink after work. Service was prompt and courteous. Food was really good; the garlic bread is amazing. Good selection of beers on tap. Really enjoyed myself.
Great kids menu Service was amazing A bit pricy
Service was great! Prices tad excessive, the chicken club had a single dry piece of chicken on only 1 side of the sandwich.
Food is good
Epic! This place changed my life when I was blessed to work at Jack Astor's back in 1994 until I made a hugely dumb mistake and engaged in New Year's Eve staff acrobatics with a fat guy who, because of me, fell on his head and later sued the company resulting in my getting fired. My advice? Don't let fat guys to do back flips. #OAMFG
Overpriced food, overpriced drinks, small plates that don't taste any better than elsewhere. We were two, we ordered 2 normal plates, 2 normal beers and the total after tax and tip (15%) came down to $59. It's very expensive. We didn't have the steak or ribs.
Jack Astors is a classy sports resto/bar with a touch 60s. Had amazing chicken fingers, menu is interesting and varied, decent prices and choice of drinks. A+ for the service! Cozy and nice atmosphere.
Service
Food was very tasty and good. It is also presented in a creative way. The waiter are always very friendly and helpful. The restaurant is not the cleanest but is decorated nicely. This is probably the loudest restaurant during peak hours so I would not recommend for a quiet meal.
Great for a one on one or a family gathering, nice food, fast service
Excellent young man serving
We are regulars at the greenfield park location, but moved closer to the West Island and decided to try the location today, AMAZING! Service was really good! The staff was very friendly, the meals were very well served. We were very happy and will comeback for sure!
Service was great but the food really was bad for the price
Staff was very nice and the food was tasty, but their menu was a little small. Somewhat fast service and overall a good experience.
Ask for the Jack's Summer ice tea...its off the menu and DELICIOUS!
Yumeeee! Delicious food & the servers are friendly! Great service overall.
Great place with amazing food and excellent service. Family style meals and menu, kid friendly but also with a bar area and sports games on TV for adults.
A place I used to visit frequently pre pandemic. Loved it before but... The prices have been jacked up so much that this will be my last visit. I'm really sorry but hiking a 15-18$ nacho plate to what I recall is 26$ with the things I wanted in it, yeah. Date night cost me 100$ instead of the around 50-60$ it used to.
Awesome service and excellent for a summer snack on a terrace. Really wish it had a better view though.
Ordered online for our Christmas lunch at work. Arrived on time with perfect timing, warm, nothing missing and respected our directives (no onions, etc). Thank you!
Food is satisfying , the service is passable , atmosphere is very lively so if you don’t enjoy loud places don’t go there. Amazing fish bowl drinks that are great for sharing !
Great Place! we recommend a lot of our guests there and they are always satisfied!
Liked it better when it wasnt so posh but food is still good.
OK chain, good for families, food was fair, service was solid!
I find the new menu overpriced for mediocre food that sometimes is served luke warm. I've been going to Jack's since it opened way back when the food was delicious and the vibe was fun. Now it's disappointing. Getting rid of the lunch menu was a huge let down too. I gave it two stars based on service alone the waitress/waiters are friendly and fast. Bathrooms could use an updated renovation.
I had the buddha salad. I think I would have been better if the dressing was on the side. I went there at 11 am. The staff was friendly.
Great service, really good food that is kind of expensive. Kind of boring location and the interior is typical (ad the food) for such a restaurant.
I went there with my wife and daughter, I used to go there very often when I was in my 20s and I remember I used to love the place. Lets just say I prefer my memories. The menu was smaller and less attractive then I remembered, there's no pictures on the menu, so you cant see what you will be ordering. My wife had a salad with beets and I took a tuna bowl. My kid took a hamburger. Plates arrived fairly quickly, but both my wife and I were disappointed in the quantity of our food for the price. My wife's salad was supposed to have roasted chicken, but she could barely see it in the salad, I even looked with her to find the chicken and assumed she simply forgot to ask for the chicken till we found a piece eventually. My daughter's hamburger felt very dry and not freshly cooked for the time it arrived in the plate. With that said, I felt the food didn't taste that great either. I'm not saying it was bad, I just never went : hey, this is pretty good. I usually love fries and took a few from my daughter's plate (I usually finish all her fries when she's done) but her fries were so underwhelming, I didn't even finish them. Service started out super good too, but once our plates arrived, it took our waitress lots of time before we got the bill and could pay for it. So overall, a very flat experience, far from my memories. Quantity in their bowls and salads should increase, they were over 20$ each and I've been to other places where I pay less for more. Fries and burgers could be better. I don't think I'll go back there sometime soon.
The food is amazing, and the waitresses are always up for a nice casual conversation
Meal type
Had a great experience, staff was super friendly. It was very clean in there and everyone respected all the covid rules. Food was fresh and tasty. Had a drink which was also great. Waiter was attentive. Would recommend definitely miss going out to lunch! So thanks for the time.
Great food and super staff. Always love coming here. Had the Holy smoke BBQ burger, delicious!
Parking a little bit far because of McDs taking alot of spaces but no worries, a long walk is good after all that food :) Garlic Loaf as always didn't disappoint, loves my fried chicken sandwich and that deceptively small "who hid my brownie" dessert (must have omg). Highlight for us was the waiter, Sacha, awesome guy who took good care of us and also the manager who came back with a brand new plate of pasta for my gf after she sent back the prev one for being cold. Normally most places I've been to would just nuke it but the fact that the manager came out with a brand new one personally, to me speak volumes. Will definitely return soon.
Nice food with reasonable price
Fun atmosphere. Always smiling service. Everything I tried on the menu was always good and generous portions. Plus we get to draw all over the table with the kids, who doesn't love that :-P. Definitely recommend it (love the fajitas). 5 Stars as they hit all the notes for what their trying to deliver.
Always happy when I go here. Great service great food. And free refills on the drinks????
Have been ordering on DoorDash very good food
Ordered a salad (the smiling Buddha). It was described as “Roasted chicken, mixed greens, arugula, red quinoa, cucumber, apple, strawberries, dried cranberries, spiced pecans, honey Dijon dressing, fresh mint, basil, and goat cheese crumble”. What I was served was QUITE different. It was soggy iceberg lettuce, no mixed greens or arugula, no pecans, no mint or basil either. The quinoa on it was MAYBE 2 tablespoons worth (why even put it on it). And it wasn’t a cheap salad. Our server was nice, but that’s all I can say. Wouldn’t return.
great service here and good food
Very nice and clean. Good prices and specials.
Phil the waiter was great. Food was good. We were glad we visited.
Perfect service, Thé issue at hand is the quality of what’s served. I remember Jacks as the place to go to. When I was 17, I would come here and enjoy everything from the servings, the service and the ice in the urinals. It’s been years since I’ve been back. I had steak with a salad and she had a chicken bowl. The chicken bowl was made with cheap Boston lettuce and most likely microwave chicken. About 4 or five small slices. My steak was honestly good, but my side salad with Italian dressing was sad and tasteless. The issue here is not service but the food quality. Sure the lettuce was fresh, but sad. Our meals cost me 78$ including two glasses of wine and a Diet Coke. Jack Astor’s, I hope you see my message and change your ways, I can guaranty this will be my last time visiting your restaurants in a long time. I hope you realize you’re shooting yourselves in the foot. Just charge more if you have to, but please serve plates we pay for. Best of luck.
Normally the quality of food and service at Jack Astors is above average. However tonight not only was I served cold food but my meal was missing some of the key ingredients. It could have been an off night.
I had not been back to Jack Astor's in over a year. The service was very good, and the atmosphere hasn't changed, but obviously they changed their menu. I like to try new and different foods when I eat out, and saw that there were many 'Asian Fusion' dishes on the menu. I decided to start with the Asian Tacos and really regretted my decision. The mix of sauces and flavours was awful. To me, nothing in this dish worked. After expressing my disatisfaction to our waiter, he asked if there was something else we would like instead, or if we would order main course meals. We ordered our meals, and I never heard about my awful 13$ experience again, with not even a discount or an apology. Because I chose to pay for more food, I guess it was ok to them, that I had a bad experience. So I received a 75$ bill and tipped accordingly, as the service was not the problem. My oppinion is that Jack Astor's seems to have lost what had made them great, and are trying too hard with their menu changes, then will loose customers regardless of their effort.
Plenty of parking. Terrace/outdoor seating. Bar seating available if dining area is full. Good for groups. Good value/portions for the price. Not really vegetarian friendly but they do have some options. Extensive alcoholic beverage menu. I have been there quite a few times. Service has always been pretty good although there have been times where it has been mediocre.
As always great people and great atmosphere, we've gone here for many occasions and non-occasions. Keep doing what you're doing, it works!!!
Interesting menu. Great service. Only complaint: for some seniors like me, the music is too loud.
Very good service! Amazing food and great atmosphere and most of all good music, couldn't ask for a better dining experience:)
Always enjoy our dining here! Nice burgers and great they offer drawing papers; fun!
My first time visiting the location and the experience was a fail. A friend and I came yesterday evening, and we were served by a very nice waitress, but unfortunately, her service was the only pleasant part of our night. We both placed an order for 10 chicken wings which came out of the kitchen quite rapidly, but after the first few bites, we realized that our wings were raw in centre. Not undercooked or bloody, but actually raw. The server came back to do her quality check and I showed my wings to her, she immediately took them back. So far so good. The manager came by some time after and quickly said, sorry, new wings are coming, I tried to mention to him that his establishment had served us RAW chicken and that we were worried about the situation but I was met with à passive aggressive “yea well wings aren’t supposed to crunch when you eat them” a pat on the back and just left us. Not very engaged for the FOH manager who just potentially gave us salmonella. New wings came back, they we’re done right. It took until we were done eating for the manager to come check up on recook, once again, not very involved or genuinely apologetic. It felt like the situation was a burden for him. My friend and I went out for a smoke, and when we came back, our glasses (2 beers 1/3 full and 2 double chivas on the rocks with a few sips taken) were gone. When the waitress came back, we asked where our drinks were, and she was quite uneasy as she realized what happened. We got a complementary round to replace our old ones, but the manager never came around to apologize, only the server did. We were comp’d the wings but overall, I don’t feel like we were taken seriously by management. A little more involvement from the manager on duty would have made a huge difference in our experience.
Good value, good food. Great service
Come hungry. Leave wicked satisfied! Check out the Boss Hog burger. Beers, poutine, kids menu, they have it all and its served by some of the friendliest staff around.
Dine in
The food here is solid. Everyone can find something on the menu they will like. It's always busy in this restaurant, but has plenty of seating in the bar and dinning room. In the summer, the terrasses adds even more setting, which is great for a drink in the sun or shade. Staff is friendly and attentive. Overall good experience, over multiple visits.
Good place for beer and some snacks.
Delicious food and great atmosphere
The staff are very friendly and efficient at making your time here very enjoyable.
Went at 4:15PM Good Friday. Had garlic shrimp tomato pasta and it tasted stale and smelled/tasted fishy (good shrimp shouldn't smell fishy). My sons burger was overdone. My wife's wrap wasn't good. I usually like Jack Astor's but maybe the cook was bad today. I'll stick to the basics if I go back.
Entertaining service, good food options. Wings were great, they tossed them in sauce right at table before serving.
Pretty decent steak. Big chain vibe.
So nice! Had a blast with our daughter! Our waiter Blake was awesome. The food was great. All of the staff were welcoming. Wonderful experience
One of my fav west Island hangouts. Great food and amazing staff. Lots of beers on tap and killer garlic bread and chicken tenders. Ask for Kev behind the bar, nothing but the best from him!
A good place for a few beers and food. Good service a bit pricey for what you get
Really delicious Ahi Tuna salad and a very friendly and polite server! Definitely like to go back
Can be very crowded and hard to find tables on weekend nights. Their drinks are mostly variants of the real thing from what I've tasted but the food there is as good as ever. Good bar food and the meat makes it feel like your home BBQ. Service can be slow depending on how crowded it is.
Nice place, good food and nice service
Great for group gathering. Diverse items on the menu.
Great service great food and atmosphere and excellent drinks
I’ve always loved Jack Astor’s food, but the delivery service is awful. I usually order through Door Dash, but since the service was down, I decided to order directly from the Jack Astor’s website. Big mistake. The order was late but I thought given the current circumstances, that’s to be expected and decided to give them some more time. Half an hour after my order was supposed to arrive, I decided to call to check in on the status. Only then was I informed that their third party delivery service (who I never had any contact with, since I ordered directly through the restaurant’s website) had failed to pick up the order even though it had been ready for quite some time. Only no one thought to call and inform me, even though they had my phone number and email address through the web order. If I hadn’t called to check in, I would never had known. Ok top of that, the employee I spoke to blamed their delivery service and said I was angry with them for something that was a third party’s fault. That’s all well and good, but I only ever dealt with Jack Astor’s. I didn’t order through a third party service. A truly disappointing customer service experience. I won’t be ordering there again. Which is too bad, since the food really is great.
Hadn’t been here in awhile, brought the family for lunch and got some really good service and the food was good.
Great food and friendly staff. Hope to get back again next time I'm in Montreal.
Fun kid friendly good food
great food, amazing service and friendly staff
Always have great service here. The waitresses are really nice. Food is great also.
Food was very good although portions were not the largest for the price. staff was quick and friendly... place was clean, organized and a very cozy vibe!! drinks were tasty but again expensive
Very good food, large selection of dishes and drinks. The service was excellent! They have a very humurous selection of posters and cartoons on the walls.
Dine in
Not a very good servive , waiters are rude and racist
Great restaurant great food great service too bad crappy washrooms. Corporate location nice manager handles it well. Really nice people.but corporate you need to renovate bathroom
Great atmosphere, have a drink enjoy!
Jack Astor's is such a hit or miss and this time it was a missed. Usually the wings are the best thing there but this time they lacked sauce and taste like over frying. The rest of the food was meh. All of this in a ok atmosphere and not the cheapest bill.
We had an excellent and wonderful table service. The manger checked on is to be sure everything was ok. The burgers with fried onions were super tasty. Awesome cook! Well-done! We'll be back soon! :)
Went there for lunch with a group of friends. Had their caesar salad (full size). It was horrible! Where do I start. Bowl was too small or the salad. Lettuce was iceberg not the usual romaine. The dressing was Kraft or Renees brand...not impressed. No croutons, parmesan cheese was shaved not the usual grated within the dressing. Anchovies thrown in whole. I was too embarassed to advise the manager that their salad sucked. And the price of $14 is definitely a ripoff for the quality. They would most likely deduct the plate from the server who was the only positive part of the lunch. Will not be going back there!
the service was very nice. different servers came by and we ordered from each one and we got our order right and on time, none of them said I'll let your server know. it was like we had 3 servers and all knew what's happening. the food was good. i found the price a bit high. but well recommended and was satisfied.
We love this place. Chicken fingers are really good. The place itself is a bit old though. Could use a revamping.
Good food, okay selection of alcohol. Good atmosphere.
Honestly I normally love Jack Astor's but was completely blindsided when I added tofu and it cost me an extra 5$. WHY??? A block of tofu is not that expensive. Why is adding tofu more expensive then adding shrimp? And if its 5$ why wasn't I warned? Its ridiculous. Honestly it left a really bad taste in my mouth
I ordered dinner for delivery here last night. My pad thai bowl was nothing but noodles with 0 flavour. I've had it before at the restaurant and this was a huge disappointment. There was many 3 tiny pieces of bland chicken, which is ridiculous for the 4$ they charge.
Amazing new menu. Service is A1!
I have been there only once and had burger with augus beef and IPA. the ambiance is cool and the staffs are very cordial.
The staff is friendly and the service is excellent. The food is always good here and on some nights, they’ll have certain drinks at a lower price (ask your waiter/waitress). Free parking and a nice terrace in the summer time, great ambiance and the prices are reasonable.
Love this place, even after being shut down for a year!!