You have all the reviews of real people who are using the services of Lucky Star restaurant LTD (Restaurant) in Cranbrook territory (Canada).
Now this business gets a score of 4 out of 5 and this score has been based on 123 reviews.
As you can see it has an average rating is quite good, and it's based on a very high number of feddbacks, so we can think that the assessment is very faithful. If there are many people who bothered to rate when they are pleased, it works.
As you know, we do not usually stop to put reviews when these are positive and we usually do it only if we have had a problem or incidence...
This Restaurant is classified in the category of Chinese restaurant.
Friendly
I never eat from the buffets anymore due to the same prepackaged fare that every other Chinese place stocks up on (usually from the same truck) so I order only the items that aren't deep fried. YOU WILL LOVE THEM. They are really good, especially if you order take out as they really make sure you get the value for your dollar. Very fresh veggies, wonderful spicy dishes and the noodles are great. It's cheaper to pick your own take out up since they use a courier service for delivery at $7/ order and it has to be over $40 before they'll get the delivery service. Again, don't order things like chicken balls or other deep fried stuff as it is all from packages and tastes the same as everywhere else. People are terrific, friendly and accommodating.
Great value! Good food!
Best american-chineese food in town hands down, however extremely over priced. I'd love to see them adopt a more competitive buisness practice instead of gouging their customers.
(Translated) I came to this town on a business trip and found a great Chinese restaurant: Lucky Star! Today I ordered half a roast duck, Sichuan beef, signature vegetables, and Thai fried rice. Fresh ingredients, authentic taste, great appetite! Unexpectedly, the amount is huge! The service is also very satisfactory! Come to Cranbrook, BC, don't miss it. (Original) 来此小镇出差,竟然发现一个超棒的中国餐馆:幸运之星,Lucky Star! 今天点了半只烤鸭,四川牛肉,招牌蔬菜,很有泰式炒饭。食材新鲜,味道正宗,大开胃口!出乎意料的是量超大!服务也令人很满意! 来到Cranbrook,BC,一定别错过。
Slim pickings for Chinese food in Cranbrook right now with other places closing and burning down. We ordered for take out, food took longer than they said but it was worth it. We got 6 different dishes, and we enjoyed it all. Not the best Chinese food I have eaten but I will eat there again.
So great. Friendly.
Ok. Nice people.
Good food. Decent selection if you go at the right time. Super friendly service.
Ordered take out from a very polite lady at the restaurant and it was delivered in under 30 minutes. The food was hot, well packaged, fresh, portion sizes were huge, didn't cost us a fortune and was also really good. We quite enjoyed it! Would definitely order take out from them again the next time we are in town.
Pricey but great food
Very clean and staff was friendly. I ordered chicken fried rice and it was very good! Had leftovers for lunch next day. Prices are fair. Didn’t care for buffet but it wasn’t busy the day we were there. I found too much deep fried. Fresh veggies were great! I will definitely be going back for more of the menu items.
Amazing food!
A lucky thing my woman took me here while we were out. The gem of a restaurant has surprised me in the best kind of way. First of all the service is amazing. I personally felt very welcomed and the staff genuinely appeared to want us there (which can be harder to find these days). The food was beyond my expectations, fresh and very flavorful. The flavors indeed tasted like the food was actually prepared and not just poured out of a jar. Most importantly to me, the food did not taste the same as most Chinese food restaurants, the ginger beef for instance actually tasted like it was made with fresh ginger. The meat was not full of grit or fat, and in my opinion, the ingredients were of superior quality. The price was more then reasonable, especially with the quality of food and service. The decoration was also quaint and the overall experience was a very enjoyable one. I will return to what I consider hands down the best Asian cuisine in Cranbrook.
Horrible experience. Buffet food was old and was charged 8 dollars for about a half cup of rice.....
Always a good experience. Fast and friendly service. Good food. Grab a Tsingtao while you wait for your to go order, and it will be ready by the time you finish it.
Cozy little place to have lunch. Food was good and service was friendly
good quality of food and wide choice
Great service always smiling and happy to help out! Food is great
We went between 4:30 - 5, which is a great time because the food was fresh. Found it very good and the staff very friendly.
Great please to have a smorgasbord of Chinese food!
A challenge to access as a quadriplegic, but certainly worth the effort! Extremely high quality food, very attentive and helpful staff, and huge portions! A wonderful example of how a family run restaurant can provide the best!
Fantastic server, she rocked! Food was mediocre.
Good food and welcoming staff. Excellent service!
Best Chinese food I've ever had. The people are very friendly, and more than happy to help. Prices are fair, looking at the amount of food you get. Highly recommend it to anyone who loves Chinese food!
Was good
Food is wonderful and hot!
Support these guys'. They are great.
I'm not even sure that my food was edible. The rice was hard and the "pork" was a weird grey colour with a jelly-esque texture. I had a good experience here when I was going to Baker, almost 5 years ago. But now the only thing the Lucky Star has going for it is the nice Chinese lady that barely spoke enough English to take my order.
Awesome sweet nd sour pork. Nd Nyc staff.
Basically the only place to get good Chinese
honestly not the best. the ginger beef i had, had bones or something crunchy in it, the noodles were over cooked and the server we had was very rude. dont think im gonna be going back here
Delicious food. Everyone should try ????
Placed order just after they opened, so I wouldn’t have expected my food to have been this bad. We got it home and the ginger beef was very over cooked and almost hard, the dry ribs were burnt on the ends and the noodles were so over done that it was like eating mush. When we called the restaurant back to tell them, the person who answered could only say “and what would you like me to do about it?” Ummm we just wanted to let you know so you could let the kitchen know. We weren’t looking for anything in return except to provide feed back. Normally we like to give second chances to places but I’m so very turned off with the food and service I doubt a second will happen. Save your money because it’s not worth what they are charging.
Terrible Chinese food worst we have ever had!
Great customer service
Outstanding. Staff is so friendly, it always feels like eating at home.
$45 for two adults and one child with drinks and the buffet was never full of food so your choices were limited to 4 items with the rest being empty. Not equipped for even a moderately busy night to cook enough food. Better order off the menu so u can get something u want to eat.
best place the eat now ...new owners have done that place justice...cheap all you can eat buffet worth every penny
Good food and good service
Great food
Good customer service
Super friendly staff, awesome service, and delicious Chinese food!
We were arriving at the place after eight o'clock and it would close at half past eight. They still let us in and let us order the food. The waitress, Aiko, was still very polite and friendly. The food was really good as well. Great Chinese food!
LEGEN wait for it.. DARY.. must try best chinese food in cranbrook.????????
This place is pretty good, its tasty food prepared fresh. Decent lunchtime buffet, and they start putting things on quickly when customers come in.
Excellent wor Wonton soup
Great food. Awesome buffet. Reasonable prices. Small but clean. Very nice people
Soooo goooood....
Very friendly customer service food is made fast 15 minutes to get two combos made very quiet place if you want privacy you get a lot of food for the little amount you pay
Food is great with new owner
Warm Friendly staff, delicious food and great prices. What more could you ask for.
makes me laugh when i see the kennedy's reviews,what are the big liar, nobody feed you free food
We ordered close to $100 of takeout last night and extremely disappointed. The food was tasteless and greasy. The ginger beef was so dry we couldn't eat it. In the past we were happy with their food but we won't be going back again.
Updated review 2020: the new owners are nice and have an even better selection in the buffet. Good quality food. And, they actually have authentic Chinese special dishes that aren’t on the menu- including BBQ duck! Original review 2019: enjoy the food - especially because they don't add MSG. That's a huge plus! Its a real family business, nice people.
My mom and I were looking for Chinese food and this restaurant was off the beaten path with no vehicles outside. We were questioning going in but decided it was worth a try. Glad we did!! Fresh and delicious food! They have “make your own combos” so you get to decide what you want without any hassle. Friendly staff and turned out that people were continuously coming in and out for take out, so it is a popular joint and rightfully so!
New Owners I think, I was impressed, huge portions delicious ginger beef, sweet and sour pork and black bean broccoli.
Rachel and the food was amazing.
This is my go-to spot for Chinese takeout in Cranbrook pretty friendly and decent priced.
I enjoy the food
I enjoyed the food. Good for take out.
Always fresh and a great variety of food choices
New to town from the lower mainland and have eaten Chinese style food at many locations. Everyone has different opinions and in my humble one, this is some of the best I've eaten. The call in was nice, lady was super friendly and we chatted house prices, etc. Delivery was fast, food was hot. The food was all very fresh and the seasoning perfect, just enough so you could still taste the actual food. I've eaten in Vancouver's Chinatown alot and enjoy a more authentic flavor and it was totally there. Huge portions too. This will be my go-to for sure. Thanks Lucky Star! Alana????
It was good service was good food was good!
Great food and service But buffet was understocked even though we had s table reserved for 8
Just ordered from here - Really disappointed. In town for an early morning medical procedure. Daughter and I craving Chinese food. Gluey chicken balls, passable ginger beef, tough to mess up steamed rice - no soya sauce. Egg rolls? If you say so. The garbage is well fed. Gaaak.....
Nice buffet
Wor Wonton was great! Big portions too.
Absolutely love it! Really fresh, huge portions, and great service. They're even open on Monday's for lunch!!!!???? ???? ???? ???? ????????????????❤
The worst food I ever had
Very good small town Canadianised Chinese food. Huge portions, 3 plates would feed 4 regular eaters. We had the special fried rice, lots of chicken and shrimp, beef with mixed veg and Kung Pow chicken, a little spicy with lots of flavour. Excellent service and that old time Chinese restaurant vibe. Would definitely stop here again on our way through. Cranbrook is one of our favourite overnight spots as it has lots of great restaurants and the wonderful Elizabeth Lake Lodge.
I got delivery. The dinner for one combo C was enough for three people. The food was good. I’d eat here again.
Lucky Star you guys are the best. We order a certain dish and you were out but went out and got what you needed to make our order! Thank you so much! Your food is the best...always fresh...thank you????
No sit down just takeout
Tried for first time. Good for some. But wasn't for me
I ordered from here last summer. Let’s start with the outrageous delivery fee to drive 7 minutes. We decided to pick up instead. Once back at our hotel, we realized the horrible error we had made. The deep fried shrimp were old. Like dry, crusty could barley bite into the batter old. The noddles were just that -noodles. Almost no vegetables or protein. It was empty when we went to pick up and we came in the time frame they told us so I believe the food had been sitting around much longer than our order.
Very good wish they had egg fu yung
was pleasantly surprised about different owners. She was able to make my Mongolian beef, Not on the menu, hit the spot
Ok..but cud improve service
i visited this restaurant today and the staff welcomed me with a smiling face . they made my food very tasty . it was very delicious and temprature of the food was perfect. Overall , the restaurant was clean and everything was very nice in the restaurant. i would definitely vist this restaurant again in the future. it was the best restaurant that i have visited in my life. The best chinese food in the town ???????? .
Ate here for Christmas dinner and it was a great experience! The staff was super friendly and answered all my questions about my tricky dietary needs. The food was really great and also great value for money!
Great food, fresh, tasty and authentic. Affordable and big portions
It was dry and disgusting and gave me a horrible stomach ache
Best Chicken Broccoli I have ever had. Vegetables were tender crisp not over cooked, great flavor and generous portions. Staff were very friendly and pleasant, I would recommend to everyone.
i went here a year ago and asked them if they could make me congee. it was a very slow time of day, the family was so nice they told me if i called ahead i could order it. the best authentic chinese food in the valley. (im not sure if they still do that though)
Friendly service. Good food. No msg
Excellent Chinese restaurant. Friendly people that will even cook something off the menu if requested. Highly recommended!
More expensive but better food
Very dissatisfied,the food was bland and tasteless,the service was slow and the price tag on the buffet was deffiently wayyyyy to high I would not recommend this place, sorry
Bland, greasy food that you would feed to your dogs for left overs. I use to go here most weekends 2014-2018 not anymore I tried here twice in the last month both times an epic fail.
Just started going here after new owners took over, very fresh and tasty food. They are Open more then other places in town which is nice The service is excellent with a polite and happy vibe. I recommend the Wor Won-ton Soup
Really great value on spend
Close to home good Chinese food
Ordered a 3 item meal for myself... 13.95$ on the menu, go to pick it up to get charged $18.95. Get home open it up and it’s completely wrong, shrimp all over is while I’m allergic. Called and asked, got talked to quite ignorantly and told it’s my fault then hung up on. Called back and asked for the owner to hopefully get my 18.95 back since I can’t even touch it... hung up on again!
Good Chinese food.
Made a order refused to deliver wasn't over 48 dollars
Good food nice staff, when I ordered the sweet and sour chicken balls they were missing the sweet and sour sauce... kinda disappointing.
Absolutely the worst inedible Chinese experience of my entire life.