Here you will see the feddbacks of real people who are consuming the products of Saigon Noodle House (Restaurant) in Courtenay (Canada).
Currently the business receives a score of 4.2 stars over 5 and that score is based on 127 reviews.
You may have noticed that its rating is quite positive, and it's founded on a very high number of reviews, so we can think that the score is very accurate. If people have bothered to rate when they are happy, it works.
You know that we do not usually stop to write reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Restaurant is included in the category of Noodle shop.
Amazing food
In the early 2000's this was my favorite food prior to my family being posted. Yes I have traveled back multiple times for this. It's still great.
Great service and consistency!
Our usual 14c! Always consistent good food! Try the pork spring rolls!
Always great food
The food here never disappoints! The service is really quick and so delicious.
The food is good but not exceptional. Service is fast and prices are reasonable. Waiter didn't speak English well and it took some effort to get my needs across to him.
Meal was good, The service was quick. I had the prawn noodle bowl.
Very good food, not many vegetarian-vegan-friendly options. Veggie pho has meat broth.
Great place to taste something different.
Hands down the best Pho in the Comox Valley. A great place for lunch, super fast service. Cash only
This place has amzing food. Every trip I make to Courtenay I make sure to stop in and eat.
Great food. Favorite place to eat in Courtenay! Cash only so make sure you bring some
This is my favourite restaurant. My love for this place cannot he explained with words. Everything I’ve tried is delicious, especially the vegetable spring rolls
Delicious food at great prices. One of our favorite places to go.
Soup was pretty decent and priced reasonably.
Amazing food every time we go which is a few times a month. Staff is very friendly and attentive to you and your needs. Fast food delivery and always enough to fill you up. Salad rolls are our kids favs!
Delicious, reasonably priced, a fave of the locals with friendly, efficient owners and staff! Love it!
Awesome Place goodt food
Best food in town. Great family run business. The owner always remembers our order.
Best quick and easy in courtenay.
Great authentic Vietnamese food at super low prices.
Nothing special food ok decor awful
Cash only but the Saigon Noodle house is always great. Delicious, consistent, fast, and very reasonably priced. They offer a wide selection of tasty meals but my fav is an order of spring rolls to start, then number 9. Try their Vietnamese iced coffee too, it's a real treat. This place is a gem.
Cash only but definitely worth it!!
My Favorite Noodle Stop in Courtenay always busy but fast . Yum !
Cash only, hey I'd like to beat the tax man to. Have not had a meal I didn't like yet. Now it's getting colder out I'll be visiting more. A few good hangover soups.
Excellent pho! The only explanation I can think of for the bad reviews is that those people have never been to a pho restaurant before. I found the service very friendly and prompt - albeit minimal by north american standards (as in don't expect much one-on-one attention or chit-chat with your server.) This is how I like a pho restaurant to be - come in for delicious soup, have a seat without much wait, be given a glass of water, check the menu, give my order, receive my order (relatively quickly compared to say a pub or steakhouse), enjoy a delicious meal, pay and leave. That is exactly how it went at Saigon Noodle House, even when the restaurant was very busy on a Friday evening (pretty much "packed" in house, plus many people coming in to pick up take-out orders.) Prices are very average for pho - $9-10 for a bowl of soup, $12-$15 for an entree. I had a beef noodle soup and it was excellent (yummy taste, good portions, solid meat to noodle ratio), served with the proper garnishes of sprouts, basil, and lime wedge. The only thing I didn't realize before eating is that it is *CASH ONLY* (no debit, no credit), but the waitress was friendly about it so it was really no issue with ATM's nearby. I'm looking forward to next time :)
Fantastic flavours, fast service. 10/10
Good food!
Food is great, cool decor
Best Noodle House in Courtenay. Cash only...wink wink.. Don't be shy of it being a packed house, service is quick and the food is super hot and fresh
BEST NOODLES IN COURTENAY. TAKIN EVERYONE THERE. But you can only pay with cash.
Such good cold-weather food.
Yummy
Could be better
Good food and service!
Walked in and asked a few questions and the guy was rude. That makes me want to stay and try the food.....yeah nope. Other places to spend my money who appreciate my business.
Love my pho
Many tasty dishes, some are hot, be careful!
Good food and service something didn't sit well with me though
I have tried their pho, the soup was dark and smelling. It looked like it was scrapped from the bottom of a barrel and the service was not good. The order taker woman was not listening to what I was saying and she was exchanging loud words with someone in the kitchen; I had to repeat my order three or four times.
Food wasn't hot. Too big for portions. You get a lot for how much it is.
My favourite place!
Always good food and good service.
I have to say, I am lover of food! But this place is not what I call a restaurant or even an establishment for dining by any means. I like hot freshly served dishes but not when all you can taste is oil. My rice was swimming in oil, my wife's soup was even worse! She had to scoop out oil globs that were heavily floating the top of the bowl. It was made poorly by not straining the oil out at the end, which just shows how lazy whoever is making the food. If I am paying $26 for 1 soup and 1 rice dish with maybe 6 pieces of beef very thinly sliced like bulgogi but not even close to the size or length of bulgogi, then at least cook it to perfection and don't present the dish like you just scraped everything off the pan as if your are about to feed the dog. It had good flavor, but it wasn't edible, the soup could have easily been mistaken for water from a sewer well, with meat and vegetables floating in it and the rice with so called beef stir fry was so little in portion that it was only for a quick bite and that is if I decided to finish it. I only picked at what I could salvage that was somewhat edible but still so drenched in oil. After we waived down the man who seems to be the owner he said "that it's because the the water and oil from the meat and vegetables come out after its done being cook in a stir fry" then walked away after we said it's not edible and its unacceptable. I can create these dishes at home 10x better, but I just came back from vacation and was hoping to try a new place and hoping for a new good experience, which was definitely not the case. Nooooo apology or even recognition that he is serving horrible dishes and expecting naive customers to think that this is what Vietnamese food is suppose to be. Whoever gave good reviews must be friends, relatives, or those who love to ingest oil in every single bite, or is completely naive to what real Vietnamese food tastes like. I have traveled all over the world, including a few places in Vietnam and they served food I still dream about! This place is a joke compared to at best a welfare community food service. Overall it was horrible food and horrible service. I went across the parking lot to Wendy's and they had better food and service compared to this place. Shame!
Busy place. Super good.
A2 is amazing
Big bang for your buck here.
We ordered through phone. We had a hard time hearing the person at the phone.So we tried and called again. Then suddenly the person who answered the phone started getting rude and angry at us. They are not very friendly at all. Very very bad customer service.
Everything was great but remember cash
Delicious and authentic Vietnamese food with prompt and friendly service with a smile.
Best in town.
Best pho in town, number 2 add vegetables load with hot sauce, order spring rolls on the side. Eat here once a week in the rainy colder months! Super fast and friendly service, cash only with reasonable pricing!
it was ok
We’ve tried Vegetable spring rolls, Pho Tai Nam and Pho Ga. Food was tasty and portions were big enough. I rate only food, otherwise I would give them 3 stars, because they accept cash only and service could be a bit better.
Very friendly and enjoyable!! :)
Great food. Very fast service.
Awesome little restaurant. Consistently delicious. The owner and his wife are the sweetest people as are their employees. We visit here regularly and love it!!
It was really yummy. Fast service. Will go back again for sure. Thanks for a great dinner.
Decent food and service, but cash only. I didn't have cash. Stop dodging taxes.
Awesome Vietnamese dishes at a very reasonable price. Super friendly staff.
A local favourite! They are quick and have consistently tasty food. Great for takeout during the pandemic.
Best Pho in the valley
Love the food.
The original pho spot in town.
Our number one ethnic restaurant in the Comox Valley
open 11-7 closed mondays
Delicious food, quick service, not 5 stars only because it’s cash-only.
Best value noodle house in the Valley. Family owned & awesome.
Awesome pho and very friendly owners
Great food but be warned it's cash only. Pretty inconvenient in a torrential downpour and you have to run to a cash machine which the nearest one charges you $3 to withdraw money.. increase my lunch by 30% lol. A debit machine would be a nice gesture for the customers FYI
Great food
I absolutely love this place. Family owned and operated. Amazing food.
Fantastic food, and I'm in love with the vietnamese coffee, especially iced. Friendly staff, good prices. As close as I've been able to get since I was in Vietnam
Best pho in town!! Great staff!
Owner was very curt on the phone
Great as usual.
Best Pho on the Island.
my favorite pho in town also the spring rolls are delicious very friendly staff to go service is quick usually come here or eat 2 week yum yum yum
Great food. You got to try A2
Best Pho in town. Still go here weekly for takeout.
Love this place! Have been going here for years and years. Great food for a good price, lunch and supper place I think. Cash only.
Delicious food, quick service, good prices and friendly staff, a must visit in the comox valley. Bring cash as they don't accept debit or credit
Excellent, fresh food. Quick service. Very friendly servers.
Service was good, food far from the best
I would give my little finger for 18b
Delicious, authentic Vietnamese fare. The Pho is top notch and is sufficient to fill my cravings. Brings me back to my SE Asia travels. Please note that this restaurant is CASH ONLY!
My family and I eat here regularly and have consistently great food - kid friendly - lovely staff, fast service, every time! LOVE this place!
Absolutely disgusting service. Many years ago I went here when I was a teenager. The waitress brought me the wrong dish. Immediately after, the older vietnamese man working there comes over to my table and aggressively says to me "You have to pay for that!!!" even though it is something I didnt order. I was only a teenager and the time, and did not realize I was under no obligation to pay for something I did not order. I want to emphasize how aggressive this old bully was. That being said, I do not know if that same man works there, if not then it is possible the service could have improved.
Very good food, fast service. Excellent value and tasty options.
We always stop in for a #29 to SHARE. 1 Lettuce roll, 2 spring rolls, rice, noodles, chicken, peanut sauce and sweet rice sauce. $13!!!!
Food and service average Cash only sign at desk is outrageous White owner's couldn't get away with that I'm sure
Definately greasy for a noodle place BUT not a bad thing. Soooo flavourful and delicous
Great food
I have waited a few weeks to post this review. I didn't want to post it for various reasons: but now that I see a few other customers have had poor experiences here, I feel emboldened to share mine. I came in for lunch at Saigon Noodle House, a few weeks ago. It was just after noon. The restaurant was quite full, but I noticed that one "two seater" table was still empty and available. The waiter asked me how many people I was expecting. I said "Just me", and he waved a lazy hand towards the long "cafeteria-style" table in the centre of the floor (which is designed to seat a variety of groups of many sizes, from single-eaters, to groups of 5 or 6, depending on how busy the establishment is, at the time). I appreciated that it was lunch-hour, and the establishment had a potential demand to fill that last remaining two-seater table: so took the spot indicated at the end of the cafeteria table, and waited to be served. Moments later, a man walked into the establishment. Upon being asked by the waiter how many people he was expecting, and receiving the response "Just me", this man was placed at the aforementioned last-available "two-seater" table. I was shocked. As I sat and waited to be served a water, this man was both served a water, and had the pleasure of having his order taken. More customers rolled-in, and my order was still not taken. As I sat there with waning patience, I began to notice that male customers, whether they were single or with a woman or group, were referred to as "sir", whereas women alone, and groups of women, earned no such respectful "title" (such as "miss" or "ma'am"). Eventually, I was asked for my order in an off-hand way, as though I was barely worth the waiter's time. I received my meal, ate it, gave no tip, and have chosen to never return. I'm not entirely sure that the waiters at this restaurant specifically disrespect women. I certainly felt insulted by my experience, but I've also read a few men on this page say they've experienced similar rudeness. So let's just conclude that customer service and fair treatment (like the concept of "first-come, first-served") are not paramount priorities for the staff at SNH.
good stuff!
Awesome food and service
Good basic pho. Friendly and fast. Cash only.
Good food and super fast service,
Love this place
Montreal, Ottawa, Toronto, Kingston, nothing so far has compared to how good # 11 and #14 are. No one does lemongrass dishes like they do. I miss this place!
Great food, great prices, great fast and friendly service. Besides that they probably have the best music ever!
Food comes quickly, and is a great value. Flavors are typical Vietnamese, nothing exciting but consistently done well. Seating is however limited, and the decor leaves something to be desired.
Lots of people rave about this place as being good and cheap but your bowl is full of egg noodles worth 12 cents designed to make you think you're full. Good space for large group in tables down the centre. CASH ONLY!
Don't waste your time coming here. While rest of the world operates as usual, here they're saving the world by still doing take out only. And then accepting CASH only in this age (not mentioning it's the least sanitary form of payment)? Weird and sketchy. And a rude careless staff member behind the counter on top of that. Spend your money elsewhere.
If you're into Vietnamese: this is a pretty solid choice. 100% order salad rolls! They're probably my favorite item from this place, fresh tasting and delicious. Spring rolls are great too. Only shy of 5 stars because it's always difficult to remember to have cash in order to pay for food.
Amazing food! Nice atmosphere.
Best restaurant in the Valley!
Not enough variety. Too much Red meat...steak. surprises by that for a noodle house. Definitely not enough raw or cooked vegetables
Good food good value
Great selection of authentic Vietnamese food at good price and quick service. Only downside is that they only accept cash.
Delicious pho and reasonable prices!
YOU OWE ME GAS MONEY! We live about 20min out of town. We decided that today would be a great day for Pho.I checked Google and other search engines and they all said you are open. Well we arrived and to our major disappointed you guys were closed. I understand that people need days off but when we come to a restaurant that is said to be open and your not....I think you owe me some gas money. If you laugh at this review then you really have no respect for customers.
This is one of my favorite places to go for a meal. Quick, tasty and prices are great!
love this place one of my favorites
Spend your money else where. Warning. Warning. Warning. The old man is rude as hell... I wouldn’t bring my family back here again. I’ve been eating pho for past 20 years and this place is not good at all... No service, Rude, Pricey, Taste terrible. Why come here ? No reason
Super friendly, good soup, amazing coffee. Sure, you don't get half a basil plant and a bowl the size of a hubcap like you do in the lower mainland, but the island doesn't have the high turnover of restaurant goers that would support those kinds of profit margins. Overall better than the maple house noodle place.
Very extremely yummy!
Bad service
Great food
Found this place to be missing some love and care. Two stars for taking care of my hunger at the time.
Always great food and service.
I can't say enough about this place - the pho is amazing, service is swift and friendly, and you can always count on fun music to bop along to as you slurp your noodles (#2 with some extra veg is my usual). Highly recommended!
Best pho in town. Cash only tho.
Decent Pho. I do not like that they only accept cash.
Great food!
Reliable, fast, flavourful and friendly service at a very reasonable price. Have been going for years and will continue to do so. I noticed a couple reviews were stating bland or flavourless food but that is why you have many options for condiments such as hoisin, chili paste and fish sauce which packs a punch! You can adjust the spice and salt levels to your choice with a variety of sauces spices and herbs. They do good work there! Actually 4.5 stars.
Ordered by phone and was not told that only cash is acceptable. Tastless low quality food. Won’t come back
Great food here
Reasonable prices, fast service and fresh made.
Always great eats
My favourite place for Vietnamese food!! I love the curried chicken dish ❤
Very rude owner ( angry small fella) . Very Unclean
Fast, cheap and delicious. What else do you want? My fav is the #2 Pho, spring rolls and Vietnamese coffee. Cash only.
Awesome food and great prices
Such a great place loved there pho
Good selection and good prices
Pho is good. However, do not order the veggie spring rolls, the filling is mush and it's hard to decifer what's in there, the taste is also less than desirable- save your $5, do not order the spring rolls!
Good portion sizes for your money, favorite place for pho in the Comox Valley
Fast. Fresh. Delicious!
Exelent food . Good service always.????
One of my four restaurants to eat at in courtenay!!
Only takes cash! Other than that unexpected nuisance food and service were good.
Always great service with large portions at an amazing price!
I have read some of the comments made by others that have eaten at the the SNH. Here's my opinion. Great place to eat, inexpensive meals and generally quick service. They have, what I like to call, international seating. If a seat is empty, you take a seat. It's like that in most places around the world except North America. A great way to meet people. If you feel neglected and are not willing to get the waiters attention then this may not be the place for you.
Our meat was rotten. Literally green! It smelled so awful. We tried to call them to let them know so know one else would be served it but they wouldn't listen and told us not to call back. I'm pretty disappointed
Had pho, spring rolls, and rice and beef bowl. The pho is not the best not the worst. There was barely any noodles in the soup the broth is bland and only came with sliced white onion and nothing else which was weird. The rice bowl was very small and bland not enough to fill you up. And the spring rolls were nice and crunchy but that was about it. Probably wont go back:(
Great pho soup !
Great food! Radonable prices. Free tea!
Love the variety of choises 9A is my favorite
My wife and I like to stop in for lunch, everything we've tried has been great. Service is fast, food is fresh and good sized portions. REMEMBER PAYMENT IS XASH ONLY.
Delicious food at a good price. Not the best broth base in town but with the flavour add-ons quite good
Very friendly service and fast great food
Amazingly great food!! Thanks so much for the wonderful experience!!! ???? it was a pleasure eating here!!
16 and spring rolls
I had springrolls with noodles, lettuce and cucumber. My husband got soup with cold beef. My meal was fair but my hubby couldn't eat his soup. I had to go to the ATM next door to pay for the meal because they only take cash. Will not be returning.
Small portions, basically flavourless food. Definitely won't go again.
Very good
Very good service & food was very reliable prices! Taste is really good
Love this place. Affordable prices and large portions. Everything on the menu is delicious. Short waiting time for your order.
Wonderful food and quick service! Food was so fast!
The food is delicious, the service is exceptional and try to eat there at least once a week!
Didnnt feel welcome or appreciated as a customer. They fail to be upfront about cash only until you have to pay and then tell you that bank machine is in the laundry mat (3.00 charge). Food was not up to par with quality Vietnamese fair. I would not return.
Delish!
I've never had a bad experience. The food is delicious every time!
Awesome, only whish they would take debit and credit cards
Once my favorite place, served very good food now the meatballs in the meatball soup are some nondescript bologna filled msg junk. The wanton's in the wanton soup had no flavor. Will never go back.
Very good tasting food and very good hard working staff.
Great food!! Best pho and spring rolls in town by FAR! Love it here, love the staff! Always smiling and always good food! If your looking for a filling delicious meal at a great price this is the place for you! Cheers
Fast good service and good food
Prices are much higher in the restaurant than on this web site. When I asked the owner about it he claimed that this web site was not his. He said a customer much have posted it???? Sounds like a typical "Bait & Switch". Other than that the food was ok.
It's the best we got. They are pretty lazy when it comes to salad rolls and vegetable cutting.