Here you will see the opinions of people who bought the products of Browns Socialhouse Courtenay (Restaurant) near Courtenay (Canada).
At the present the business receives a rating of 4.3 stars over 5 and that rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is very positive, and it is founded on a high number of scores, so we may think that the rating is quite faithful. If there are many people who bothered to leave their feddback when they've done well, is that it works.
You know that we do not usually stop to give feddbacks when these are correct and we usually do it only if we've had a problem or issue...
This Restaurant is classified in the category of Restaurant.
Great burgers, good service and best of all clean washrooms. No complaints.
Great food great service!!
Good, fast service, food was not too long, clean facilities and excellent food! Had the Florida chicken sandwich and wow! The flavor unreal! Will talk about this place and definitely will return.
The best service hands down I've ever experienced not only our server Christina but the manager was amazing. Fast, friendly and most importantly the precautions of everyone's safety is on point. I'll be coming back forsure ♡
Never had a bad experience yet, go most Sundays - great service ???? ????
Terrible communication. Was told 20 minutes for a table 55 minutes ago, and still waiting outside with three kids who are very uncomfortable. The host is refusing us to wait on the patio, but other hostesses have let other parties sit on the patio to wait so they can at least get an appetizer and some water before being seated inside. Ridiculously awful service Edit: after waiting an hour and 5 minutes outside we were invited to sit at the bar. We got some water and a drink then our table became ready. The food was ok, but our 9 year old's order was completely missed, and brought out after everybody else was done eating. It's almost comical how terrible my experience was. While waiting, the party ahead of us (3 people) was seated ahead of us at a table that seats 10. We had to wait 20 minutes after they were seated before we were even offered a spot inside out of the 33 degree heat. Once inside we waited an additional fifteen minutes for a table. All we needed was somebody to tell us it was a ninety minute wait, and we would have waited at the pool at the hotel. Instead one of our kids and one adult got heat related nausea and headaches, being told "just bother five minutes" every 20 minutes. The manager on tonight did a great job, but it was unfortunately a little too late. We were comped our alcohol, and she was very apologetic. All in all, it was an unfortunate situation for all involved. Mistakes happen, it's just unfortunate to be the one who suffers the consequences
Literally the slowest service I have ever had.
Our server Mia was a treat. Kibitzing and joking and serving us with such grace. Good eats, enjoyed the lettuce wraps a lot!
Delicious food and great service. My steak was perfectly cooked and so tasty. I highly recommend the brownie for dessert.
While my husband and I found the noise level a little higher than we expected, at the same time, i think we both found we were reliving a little of the younger days in a lively bar setting. There was much laughter and uplifted spirits shown by both staff and patrons alike. The food was amazing!. We appreciate the measures in place for our safety. 100% reccommended.
We were seated quickly and ordered a quick early bird special before 6 pm. We got our drinks and appie fairly fast. The mains came. I has steak and linguini carbonara and my wife has the Thai chicken soul and a Ceasar salad. The steak was burnt and was tasteless, so I got some mustard, hoping that it would taste better. It did not. Some might ask, why I didn't send it back, but I'm one of those who does not complain, but votes via reviews and my wallet. To add to the insult, the hostess asked if we were in a hurry and she would get our bill ready. I told her we were not. Gave me the impression that she wanted us out. The server was good.
Service
Great food and decor service was prompt even though it was busy beers were good as well
Service is superb, as my server Paige was attentive, yet not intrusive; Further, she was extremely engaged and helpful with menu selections and options. And she effortlessly provided the same level of service to all her other tables. Seated area and patio is clean and very well maintained. Public health protocols are well in place and obeyed without being burdensome. Definitely a great place for a leisurely lunch.
Great natchos and love the lettuce wraps. Another enjoyable dinner experience.
Socialite heaven
Yeah! One of my fav stops when travelling is finally opened in Courtenay and we were eager to check it out. Long waiting line at 5pm already and it seems packed [appropriately] every time we drive past. Food was great and newbie waitress sweet and helpful. Seems to be a new hotspot with great food, fast and upbeat service. We will be regulars.
Meal type
Always good food and great service.
Great food, awesome service and the Brown's sangria was delicious.
Good food and nice staff
Awesome, hilarious, accommodating staff everytime I visit here. 5/5
Very nice location food was good and Service was awesome
Five or six visits now and have had great service and delicious meals.
Been there a number of times and tonight was my last due to emigrating. The food is good, had steak and the best Aperol spritz bar none.
First time getting browns and they didn't pull through. I asked for no spicy yogurt and no red cabbage and they gave me that. Gave extra nachos, thats not bad though but ruined my meal:/
Too noisy.
Too noisy.
I've had the opportunity to visit this place a few times now. Twice for a quick lunch and once for a quick beer at the bar. I've only had one of the chicken sandwiches and both times I split it with my wife. Food came served on two plates, which was very convenient. No lie, it's probably one of the best chicken club-style sandwiches I've had in a long time. Unfortunately, we haven't had a chance to visit for a proper evening 'date night', although the menu is standard and doesn't offer typical entrees. The staff and service have been friendly and quick for all occasions thus far. The only downside to Brown's is that they charge 20 oz prices for 14 oz beers. So...yeah. Not a huge fan of that. Great place overall and will be back soon!
Service was great. Food was 70-30. Calamari was extremely bland and the onion rings were also very bland, but maybe they just changed the deep fryer oil? The blackened chicken ceasar salad was tiny for an $18 plate of lettuce. But the beef dip and the burgers were delicious. The cocktails were excellent, the Ceasars were top 5 ever (I am a ceasar expert). Nice atmosphere, nice venue.
Great restaurant chain, good food and friendly staff. Changing my review There's a male server (#203) who works there and he made my friends and I sat at patio with open cover (not sure how to properly describe it). We asked him multiple times if he could relocate us to the other seat where the panel is closed but he refused and said, "sorry they're taken already". We were there for an hour and half and none of those seats were taken. His attitude was really rude, both of my friends were freezing (it was a cold night). I'd like to warn people if you happen to run into him just refuse his service. And it was the first time my friends and I didn't leave any tip either because of his horrible service. I love the restaurant but one bad apple can make this restaurant look bad. Shout out to Lisa for her great service!
Excellent service. Very friendly and attentive staff. Good food. Overall a great evening out.
Great service and delicious food
A crammed party environment. Waited forever for someone to take our order. No one came back to check on how we were doing, we didn't receive any napkins with our food. My friend had to get up and go find some. It's very over priced for what it is. And unless you go middle of the day don't bother trying to get in.. But hey it's Courtenays newest thing give it a few more months or go to the nananimo one but pricing was out to lunch for a standard burger and fries.. Go to one of the many other restaurants/ pubs near by instead
Good food but really slow service.
Excellent and hot food served by very friendly and efficient staff. Calamari starter was wonderful. Meals were fish and chips and seared Ahi tuna bowls. Both were well received by the family. Covid 19 protocols are clearly laid out and adhered to. We ate out on their patio and it was great. Definitely recommended.
Great place. Wonderful staff & food. Amazing atmosphere.
My daughter and I loved it. That dinner meant a lot to me and it was wonderful service and food.
Meal type
Great food & very friendly & good Service
Not helpful to disabled
Best manager ever (you know who you are), amazing waitresses, utterly scrumptious food, fast service, and charming atmosphere.
Waited outside for a table was told 20 minutes, was an hour, and 33 degrees outside, no water offered. Did not offer to seat us on their empty patio either. Missed one of our entrees on top of everything. The manager did eventually make things right. Staff was otherwise very good.
Great food and wonderful server.
Food and service was great - I've never not had a great experience at a Browns. My only complaint is that the music is sooooo loud. It might not had been an issue pre COVID when masks weren't a thing, but it was extremely hard to hear any of the staff. All in all, highly recommend this place.
Great staff, consistently delicious food. I like sitting at the bar because Georgia and Noah are my favorite bartenders in town. Fantastic covid protocols in place.
Meal type
Safe service, friendly staff and awesome food. Love the options on happy hour
Great atmosphere. They are doing a great job being covid friendly and the food was awesome.
Delicious food, fantastic service, reasonable prices! So many items on the menu looked delicious, so it was very hard to choose what to order. Everything tasted great, Browns has become a new favourite for me. Can't wait to go back!
Great food, great service!
Good
Good COVID policies. Great service. Food was excellent.
Went here for dinner and brunch and enjoyed it both times. Really great food and friendly service!
Awesome
Over all it was a good experience. Confusion with seating in beginning. Drinks were tastie, and everyone enjoyed their meal. I also thought the bathrooms where pretty great.
Pleasant service. Good food.
Great staff and atmosphere. One of the best burgers in town.
Horrible service from the waitresses. Took forever to take my wife’s and my order. Once they did it was wrong when served. Witnessed the waitresses bullying patrons and over exaggerating what patrons were doing and watched one man get kicked out for simply getting up and moving spots. I get the whole pandemic crisis but let’s be chill and give people the benefit of the doubt. The crowd there were horrible it seems to be filled with some 30 somethings acting like they are 20 and being insanely loud and obnoxious. It’s turning into a party scene and it’s too bad as I enjoy browns in Nanaimo. Comox valley seems to be filled with a bad 30 somethings male macho crowd that have made this restaurant their go to. This has ruined it for us decent people. Otherwise the food was good.
What a great addition to the Valley scene. Good food, drinks and very friendly staff.
Always great food. Will return again and again.
The food tastes great but their ability to get a delivery order correct needs more attention to detail. This time missing an entire meal! Everyone makes mistakes but I'm still hungry!
Loved it oreo dessert is the shyte
Good food and service, but pretty high priced.
Great food, drinks and service.
We went in and was asked for our ID cards for vaccine.my wife n I are both fully vaccinated and she showed her phone card n her driver's license, I showed my phone n thing is my license had just been renewed n they took my old one and gave me a temporary one but it has no picture. This she would not accept, even though I had the card with both vaccine dates on it. My phone with q picture , n all my credit cards that all match me. . . The manager also refused us entry. Unbelievable. We went down the road to white spot and they had no problem with my ID. We also had been to many restaurants in the few days bf this n never had any problems. You can not give people power like this, some people just do not know how to behave . We will never recommend this place again.
Lunch
Good food, friendly staff, professional.
Great service and delicious food. Had the butter chicken and it was great. Fantastic wine selection as well!
Great service and good food. COVID protocols and safety measures in place, nice patio and good spacing between guests. Service was fantastic and quick even with lots of people in house. Will be back for sure.
We really enjoyed the food, thank you to busy cook staff. Staff were very good. Nice atmosphere and music. Like that each art piece is labelled and acknowledges the artists.
Such a nice place even if Adam wasnt there :)
Its AMAZING. GREAT ENVIRONMENT. DELICIOUS.
Good specials, nice atmosphere
Although my steak was quite over done and they sent the wrong salad, they did send correct salad. When the bill came, to my surprise (as I had eaten all the steak anyhow)they had comped my meal. This is the way a good restaurant deals with these issues. When we return I hope to make this a 5 star rating!
One time and it won't be the last. 7 people and all meals were excellent
Really bad service and thier food is extremely poorly made and served would definitely NOT RECOMMEND could give zero stars if I could
Food was good, servers were friendly and attentive...but it took a bit to het our food...it was quite loud also
Lunch
Awesome
Had a lovely experience there, the staff was super nice. The food was tasty.
Overall i have been dispointed by browns in the past but tonight with a great suprise it was very good me and my friend ate here tonight and the bun for the burger was a bit big and the gravy was to salty, as for me i had the butter chicken curry and it was all around very good no complaints. The service seemed a bit disorginized and they didnt seem to know what tables were open, the drinks very very well made nothing to fancy but still good
Awesome patio!! Good food! Friendly staff
Great fresh food, the nachos are terrific and so are the hamburgers. Fairly priced and the staff is attentive and cheerful. A welcome addition to the Valley
Two of us had very different meals there at dinnertime. We both enjoyed our choices. The gluten free brownie was a generous portion, delicious and easily shared for two!
Yummy food - tried the fish tacos and Florida special.. oh and the key lime pie ???? mmm
So. Good. Best part was when the server explained how our booth came to be her fav spot. Good food, good service. Only thing I did not fall in love with was the way the lights did not line up at the most front side in the patio, but that's just my ocd.
Exactly what you want from a big chain, good food, good service, reasonably priced beer. I had the Ramen and was definitely happy with it. If this sounds like what you are looking for then you will not be disappointed!
Good, friendly service, but the coffee is pretty bad and the food was a bit tasteless.
Great spot
My favourite dinner place to go, the servers are incredible and the food is always great. The atmosphere really sells this place the most for me. So calming and feels very comfortable to be there.
I went for lunch today with my daughter and son. The bartender was our waitress. We had only been their for 5 minutes and she came over and apologized for the long wait and comped our drinks! The service is great and the food was amazing as well!
The food was delicious, good portions, good service! Very well made beef dip, lots to choose from, will be back to try more!
Way too loud music , food's OK but not exceptional
Very clean and professional employees. Super happy to have a patio meal ???? excellent service ????
Excellent service at the bar. Better than the Flying Canoe
2 star skip the dishes delicious score and 2 star steak and broccoli that I subbed for taters. Skip the dishes is hurting standards with everyone they are involved with. Leave skip the dishes to fast food places, the restaurant was packed anyways, that's just greedy.
Nice Room, Pleasant Staff. Good Service Food is very average, nothing to write home about
I have never been here or even heard of the place but it looks cool *5 stars*
Great food beer and service
Staff were extremely friendly. Food was excellent. Great atmosphere. Bartender, Danielle, was a delight.
Dine in
Great service and super foods. Thanks
Great food, great service.
Amazing service
It was very good...an exuberant atmosphere...not fine dining????
My husband and I tried Browns Social House today for the first time. The food was great and portion sizes perfect. The atmosphere was very relaxing, we felt safe as the servers were wearing masks and the social distancing was respected, we will be back. Thank you. Sylvia Zetts
Great food and even better service.
The food was amazing, hot and tasty. The food came quick and great presentation. The service was wonderful. Our server Danielle was very nice. We will be back. I hope we can sit in her section again. Thanks Browns for a safe and fun night out.
Such great food and amazing service!
Went with family and had a great time. Good food good service. I would go back. I will sound's the kalimari & Jalipino was a great appy. Enough for 2.
Great location and good food.
Love Brown's Social House! Always great food, service and martini's!!
went for dinner last night and had the chicken alfredo....was honestly the best fettucine alfredo i've ever had!....the atmosphere was busy and very social-like with all the protocols in place, it felt like old times when you want a night out...:)....the service was excellent and the food amazing!...i will definitely be back as well as doing take out....this place is doing a great job!
Went and had a beer with a few appetizers during happy hour service was good, food was tasty and the beer was refreshing. Good experience. The heater might have been a little warmer than needed better than cold heh.
Slightly above average family restsurant. Service was not bad, but food only so so. Slightly pricey. Wouldn't specially go there.
Food and service was excellent. Only minor issue was the overhead heaters were on much higher than the day required!
It was my first time in here and I had couple drinks and some food. Everything was good. I really enjoyed with music and food. However i sit with my other friend. The seats I feel little uncomfortable. But to be very honest. I really love this place. The service was great. Everyone must have a visit once. I uploaded some pictures to help how the things over here. Thankyou????
Love this place .. great service good food and beautiful retro atmosphere! I'll be back for sure ????
Great food, great staff. We really enjoy going here.
I love Brown's, from the relaxing atmosphere, to the amazing staff, excellent food, drinks, and dessert, it's always a treat .. and the front of house manager (Rachel) is the BEST!!
Great service, great food. Shares parking lot with strip mall so there's lot of parking space
Nice place, good food good drinks, too bad that ginger host is so unfriendly it makes me never want to return to this place. three times I've come and been in shock as to how rude someone can be.
Great pub style food covid conscious and the service was good. No complaints
Mmmmmmmmm
They love breaking covid restrictions not caring about other people's safety. And a little bird told me that they're head manager in they're comox valley location tried to or successfully bride a covid restrictions worker. Cool guy.
Our server was great and the patio looks amazing!! The calimari and tofu dragon bowl were both amazing and came super quick :)
Always great food.
Loved my waitress, loved the food, loved the drinks, loved the atmosphere ????
Service
Atmosphere & the service was great. “Social Hour” prices are decent. Drawback was the appies. Love the layout but the location is brutal. Parking improves after 5pm. Good COVID-19 plans in place. Will definitely impact other local bar and grills.
Love it there
Dinner
Atmosphere is great. Food delicious. Service excellent. What more can be said.
Visited Brown's in Courtney in November 2021 on a couple's getaway. Staff seemed genuinely happy to be there and were very attentive to the patron's. So nice to see people enjoying their jobs. Server made suggestions for food based on our preferences and was very supportive of any change we wanted to make to our food items. We ordered off the happy hour menu (2-6) initially, parmesan fries & spicy chicken & pickles. Both were fresh and delicious. Next, we ordered our entree, the Butcher Block burger (juicy handmade patty on a soft bun loaded with toppings, very messy but delicious), and Szechuan beef noodle bowl (with rice instead of noodles). It was nice to see the noodle (rice) bowl wasn't filled with onions, as restaurants often do as a filler, it was just beef, carrots, bell peppers and broccoli. The flavour was bang on Szechuan. Very good. Highly recommend Brown's for any occasion.
It's just okay. Wasn't that excited about the cod bowl or the cowboy salad. Atmosphere is loud if you like a thriving environment.
Just a quick birthday lunch with Sis and Mom.
Dine in
Best beer since boxing day!
Nice dry patio in these hard times
Always Enjoy dining at Browns Socialhouse!
Food was good, our server was charming. It was a tad hot under the heaters ????, but over all happy with my experience.
Delicious
Great atmosphere!! Friendly staff. And I love the Thai chicken soup. Update* Best gravy anywhere ... "ALaska Hwy Gravy"
Best Bachelorette party, great food, great drinks had so much fun ????❤
Great Patio with Great Service. Happy Hour 3-6, good deal!
I always enjoy myself at Brown's, no matter the location. The food is good and consistent, service is always attentive, and the prices are fair. The atmosphere makes it a spot for a great girls-night-out or date night.
Noisy, lousy service, indifferent staff and really, really bad food. Horrible food.
Good food good service. Will be back again
Such a great menu and staff!! Noah the bartender rocks!!
Good food, the heated patio was nice
Patio area is great, but the view not so great. But oh well. Food was tasty, happy hour price helps with your wallet. And some TV around, sitting at the bar with a good bartender makes my day. Weekend brunch available to.
Consistent food, consistent service. Nothing to write home about, as it is a chain, but definitely one of my go-to’s in the area when I just want a decent dinner and drinks out.
Had a nice time ⏲. Would recommend