You will be able to see all the reviews of real people like you who consumed the services of Harvey's (Restaurant) in the territory of Chatham (Canada).
At the moment this business gets a score of 3.8 over 5 and that rating was based on 127 reviews.
As you can read, it reaches an feddbacks average is good, and it's based on a very large number of reviews, so we may say that the evaluation is quite faithful. If people have bothered to leave their score when they've done well, it works.
As you know, we don't usually stop to give evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Restaurant is included in the category of Restaurant.
Always good
Love there food
The food is good and the staff friendly and efficient but it loses points for accessibility. I am in a wheelchair and find it odd that handicapped parking isn't right beside the door. Also the very short ramp area is fairly steep making access unnecessarily hard. The doors are heavy and don't have an automatic opener.
Great service kind people and amazing foood for an exceptional price
Good food and nice staff
The food was good as usual, but for some reason they did not want to accept the Harvey's coupons that I had. No reason other than, "because", I found this to be unfair.
How do you forget dipping sauce repeatedly for nuggets, careless and unacceptable
Went to Swiss chalet ( not Harvey's). Typical Swiss chalet offerings, dined gluten free.
it's perfect for adults
Much better than i expected. Great for fast food.
Delicious!
Typical Harveys. Good build-your-own-burgers.
Had a very worst experience today with the girl at drive thru, I ordered just 20 minutes ago and the girl was so misbehaving and rude. Very bad expiration and this happened twice to me. Very disrespectful girl and don’t know how to respect english speakers and full of attitude. I will never go to harveys at this time of the day
Extremely solid Harvey's location which is clean and friendly. I'd recommend to anyone who likes Harvey's or just wants a good fast food place. Employees were very professional.
BEST hamburger joint for today's times! EXTREMELY fresh food! The staff are clean with a strictly business attitude! Mine YOU very clean without STINKY odour smells! The prices are reasonable.
Terrible reheated burgers Gravy for my fries was cold. Too upset to tell the whole story..
A strongly disagree with the policies currently in place do to covid much easier to eat at Harvey's during lockdown then phaze 1 easier to order from kokas after walking back home in the torrential rain with no food! harveys 1 star KOKAS *****
Can't go wrong
Good vegetarian options.
Best hamburgers in my opinion, buy on the expensive side now. I bought an original hamburger trio and it cost $10.
A Harvey's like any other. The food is good, the staff is friendly, both at the counter or drive-thru is very fast and efficient. I've never experienced a mistake in my order.
IMHO better burgers, cheaper too
Very good
Went there this evening just before 6h00pm I ordered three burgers two with cheese all were plain but one with ketchup. Very simple to make I got my order and advanced to check before leaving first burger plain no cheese fine second burger had ketchup no cheese so I went to window to to get it changed I brought the bill he gave me hard time and slapped the cheese on it and gave it back so cheese is cold not melted right. Check the ladt burger no cheese I go back again I have kids in car. This time he asked me to bring whole order back to check it. Omg I said I have kids in the car. He didn't care so I went in took the food out of my kids mouths gave him back the food and asked to be reimbursed. Which he did. But if I was the boss I would have tried to please the client he had a big attitude and they made the mistake. Not sure i will go back. Got the same thing at Wendy's with no mistakes and we all got bacon on our hambergers and it cost 2 dollars cheaper.
nice place, good staff
Good food, good deals, quick service, friendly staff, one of my favorite hamburger places around Montreal !
Friendly service, good burgers, excellent fries, ample parking.
They offer a vegetarian burger which has great flavor and all the toppings are fresh and put on made to order. The staff were interactive while creating my burger and even educated me on what Aioli is. I would definitely recommend this place for a delicious food experience!
Great location right in Downtown!
A lot like Burger King in that you can get your burger done your way. Good menu options, but I was a little disappointed when they no longer served their mint smoothies before I had a chance to try it. As part of the SCENE rewards program, you can redeem 1000 points for $10.00. Sign up for their newsletter and get coupons for free burgers on your birthday.
Amazing customer service they always have my order done on earlier than expected and always get it right .
Very friendly (except one gentleman with glasses). Food quality is good. Nice customer manager.
Nice place. Fast service. Establishment was clean. hamburger to perfection. Forgot to give me apple turnovers. Went to the clerk who apologized. Everybody is human. Had a good time overall. Thank you.
Very clean and amazing burgers!
Good place, fast service but enough parking spaces during lunch time.
Very good for the service
Fast friendly
just okay
Rarely think of Harvey's but decided to drop in for nostalgic reasons. The servers were the most friendly of any fast food restaurant I can recall
Very good my favorite cheese burgers
I get a discount because I'm a CAA member and I get cash back when I pay with my Super App! (exclusive deals. ask me how) The burgers are decent, fries and drinks are meh????
Good fast service, the burgers are good.
Good for heavy burgers
Good burgers, and really good poutine, would reccomend the Buffalo Chicken Poutine if you're up for some spice + chicken on-top of a normal poutine.
Good price and good burger ????
Food is delicious can't complain just the nuggets not so great but besides that all good.
Friendly service. Wait time was fast and the food was hot and tasted great. First time I reviewed a Harvey's. Way to go chatam.
Good Food, more filling than McDonald's.
Food is delicious. staff can be okay to deal with. But the food could stand to be a bit hotter(burgers).
Love theirs burgers! Always good food and service.
Montréals Best burger
Had to wait 30 minutes for my meal !?? Not recommended during your lunch hours !
For people not eating meat They offer a Vegie Burger on the menu,taste great and this fast food restaurant is very clean. They have a big kids playground ! Staff is friendly and polite
Great for families has a playground too
Ok
I had poutine in there , the price is good and poutine is good to , made me full
Check your order before driving off. Friendly staff
Friendly place
Amazing
Oldest blackest potatoe.. my first at a Harvey's.. how disappointing
Only eaten here once , lowkey the Quebec Arby’s
Me and my boyfriend went in for dinner and the staff were touching the burgers and sticking there hands in the frozen fries no gloves on!! My burger was under cooked... bunch of fruit flys touching the veggies and burnt my pickle spears.. Not impressed.. .????
Typical Harvey's, good but nothing special.
Its always a good experience staying at harveys. We always get the same hospitality and welcoming qualities of all the management here at harveys. I will definitely suggest it to every person who want a reliable and calm place to stay. If u are coming on working days like mondays to fridays then its ideal. Hot water in winter is a gift and harveys promises it and delivers. I never had any problems staying here
Great food real meat :)
Had there food once it was beautiful
Ok
Awesome angus burger s
Good was hot and fresh.
Service at a good pace
I have been there twice recently. The burger was cardboard, the hotdog was overcooked, shriveled and hard, the brown gravy was so watery it didn't stick to the fries and the onion rings tasted like what you get from the grocery store. The rootbeer was perfect though and the chocolate shake was amazing. I would not go back though.
Great burgers and love the side of pickles I ask for Great friendly service ????
Chose your toppings
Good service, less friendly one time.
Food was ok not as good as anticipated. The patties were cold. I dont recommend coming during these timez
Did the drive-thru, asked twice it for ketchup- she insisted it was in the bag - not to be found! I can over look that but then when I got home and sat down to eat, the burger was almost raw! It all when in the garbage! … Bye bye Harvey!
Friendly staff Clean eating room Quick service
Always a great treat
The food was good and the staff were friendly and fast. I ordered online through the website and got everything I asked for. I'd get food here again.
Made the trip specifically to get take out from there as i don't really live close by. Wait in line at the drive through. They take the order of the person in front and when it gets to my turn they say they're closed.
I tried Harvey's signature vege burger. It was quite good but I would still put A&W's beyond meat vege burger on top.
I ordered a veggie burger and it took half an hour to get my food this is fast food. Also very rude employees i asked for a refill and the lady rolled her eyes at me and said fine.
Everyone loves Harvey's
Great
Actually went to the Swiss Chalet side of this location and enjoyed a supper of appetizers. Chicken soup (delicious), cheese perogies (delicious), and wings (disappointing).
Burgers need to be well done
Very slow when busy. Food is hot and tasty.
Always good, old building but I haven't had a bad burger/fries/onion rings from there yet!
good
Staff was friendly and helpful. Their veggie burgers are good. The restaurant at this location has nice decor.
Ok
Needs renovations.
The lack of electronic ordering system on site would help with ordering. Masks and background noises makes understanding orders difficult.
Not what it used to be
They have sign that offers 3 salad choices but yet only has 2. Also the one fast food place where you can customize returning except if you want salad bowl that comes.oremade smh
Very prompt service, excellent French Fries ????, the burgers were good.
I always liked their grilled burgers and onion rings. Efficient staff and a well maintained place.
Great veggie burger. Quick and well organized service
Delicious food, friendly staff, nice and clean playground for kids.
Not my favorite hamburger place but my husband likes Harvey's, so we went.
Love Harvey's
I wish I can give more star for that place , I don’t know how to start , I pass always from there but I don’t go in , so finally we got a coupon for them hamburger special , we went there , it was yesterday, I love it how the employee organized and now what they are doing they are like a robotic trained software, they are so nice of course with a smile always and believe me that’s what you need in order to enjoy your food , the place super clean the service counter the order counter the table all in general clean and lovely looking, they have a place for kids to play ( play ground ) , the hamburger so tasty and juicy the fries like u do it at home , very nice place for family with kids cause you have space to go around like it a lot .
Service
BAD and Disappointing experience in this restaurant today. I've been a semi-regular customer at this Harvey's for about 20 years so I've definitely spent a good amount of money here. Several days ago I ordered a burger, fries and a root beer from the drive-thru. I seldom order a drink so I didn't notice they hadn't given me the root beer. I only realized this when I got home. I called them to let them know but no answer. Anyhow, I ate the meal so it wouldn't get cold and figured I'd stop by the restaurant the next time I felt like having root beer. I did this today (with the receipt) and spoke to a manager, explained everything nicely. To my big surprise, she didn't give me the root beer because I hadn't come to get it the day I bought the meal. I explained that I'm a tired healthcare worker and didn't have the energy to drive back for a drink. Despite this, she told me that I should have noticed that I hadn't been given the drink. Imagine this!! All she had to do was pour me the drink. I'm so disappointed and turned off that I will never buy anything from this restaurant again. It's about the principle, professionalism, customer service and courtesy, people.
Good
Wow Harvey's has changed. Tried and was super quality and they changed my fries for a big salad!
Burgers are made to my liking every time. No fuss, love carrying out. Love my burgers well done. Taste of awesome.
Had gone through drive thru and came home to notice a portion of my meal was missing. I had called to ask if I could return to get the missing items, was told yes, but no apology for the missing items and felt rushed on the phone. When I had went there the manager was being rude to the employees and there was another customer waiting on their items they were missing from their order as well. At least one of the younger employees were apologetic for the missing items.
Good poutine!
A typically decent Harvey's experience. Staff were very friendly and quick to prepare our order. Food was well prepared and met expectations. Restrooms are a little cramped and slightly dated but were clean. A good value and a good experience.
Harvey's! :)
Fast and hot tasty food.
Shouldn't sell burgers most disgusting burger on market. 2 nd rate sunrise patty
Extremely disappointed! I would like to start with saying I ABSOLUTELY love Harvey's burgers. Today was a very special day that came to a bitter halt. After placing an online order, to skip all 6 cars that make up a 45 minute line up for some reason, I arrive at the store to find out they don't even have a simple sign on the door to state they only serve online orders through drive thru. (Which defeats the purpose of Online orders.) I then tried to call the restaurant, at which point it rang, and rang, and rang with no answer. At this point I take my kids to another restaurant with lower quality food. After my kids are in bed, I return to the store, sit in drive thru for 20 minutes for Kyle to tell me the restaurant won't do anything for me, because it was an online order. I understand we are in hard times, but a little foresight, and kindness goes a long way Kyle. Extremely Disappointed Customer.
Trying to understand difference between Harvey’s veggie burger and this new plant based burger. Employees don’t have a clue. Website is not helpful. So what’s the story?? Why introduce this new veggie burger when the original one was already excellent???
Good service
Ok place to eat fast food
Great service and friendly staff. Food was hot when we got it.
The building looks dirty and rundown, parking lot hardly lit up; worst than a greasy spoon joint, not lit up or see clearly through windows which does not make it look inviting :( This was at one time a great hang out for get together in parking lot for a bite to eat. But now you take a chance just by the looks of the place for cleanliness and food that comes out of there. What's happened to this place?
This was my first time at this Harvey's location and it is without a doubt the worst Harvey's I've been to in the 40 years that I've been alive. I waited at the drive-thru window (not in line) for my order for 16 minutes and when my order was finally given to me it was basically tossed out the window at me with no word from the employee to say thank you or sorry about the weight etc. When I got it and got it home neither of the burgers that I ordered for myself or my wife have been made correctly, they either had ingredients we didn't ask for or were entirely missing ingredients that we did ask for. One of The burgers also had ketchup all over the outside of the bun as if someone had squirted ketchup on the paper before placing the burger down on it. Totally unacceptable for close to $30 in food and it makes me sad that it's my only Avenue for Harvey's in the city.
Sumptuous taste
It’s much better than McDonald. They fry your hamburger right away so it’s very fresh! In McDonald? They only heat it up pre-fried patties (think of a microwave). And in Harvey’s, you choose the vegetables you want and the sauce you want: how many lettuce, tomatoes or no tomatoes, more tomatoes, pickles, etc. You get to eat onion rings instead of fries. Think about it. It’s worth the money! I love it.
Price don't match the Harvey's network's.i ordered one ham junior cheese bacon trio. The price was over 7 $. Everywhere else is is 6.22$.
Nice staff. Bueno service????
Fried pickles are good. I like picking my condiments.
The way they did the burger was a sloppy mess. Had to use all napkins to wipe off all the mustard and mayo off so I could eat my sandwich not wear it holy !!
Meh
I stopped in Gander for a leg stretcher and fuel stop from a trans-Atlantic flight and asked the airport personnel where a good place for lunch is that we could get in and out of being on a tight schedule. They recommended Swiss Chalet for a reasonably priced quick turnaround lunch. I got the rotisserie chicken and it was divine: juicy and just enough seasoning to not overpower the chicken and the skin was crispy not greasy like some are. My copilot ordered the chicken Parmesan plate (they call it tomato breaded chicken or something like that) and it was good too but could have used more mozzarella and "red gravy" as the traditional Italian-Americanized versions we are used to have. If you are American, I would categorize this chain as equivalent to our Boston Market chain. It's good for what it is and will not empty your wallet. However I will say that this Swiss Chalet location is a shared location with another chain called Harvey's which comes at a cost according to a friendly local we met: this Swiss Chalet does not have the full menu availability as a dedicated standalone location. For my fellow Americans, I would equate it to what is done in the US where a KFC is shared with an A&W or Taco Bell in the same building. In any event, if you find yourself in Gander, you can't go wrong here - especially since there are not a lot of restaurant options in Gander! Next time I'll try the fish & chips plate.
We waited a long time for our poutine, I was assuming they were making fresh fries, but when we got out poutine the fries were not fresh and it made the entire meal taste off.
One of the few remaining!
Friendly service
Just great
Enjoyed every bite of my meal and appreciated the notice of coupons available to save me $.
Had a hard time getting my order right but they corrected it with replacement of whole meal.
loved the smokey mountain pasta yummy great meatballs
Away s good....
very good
Good Burger. Very nice server
its good
Very poor quality control. The employees dont use gloves, and the buns are never toasted or even warm. They are not fresh.
No air conditioning on an 85° day. The poor employees were so hot. Two out of 3 of our drinks were wrong. When we brought it up, the guy at the counter told us no, that's what we ordered.
Good service order was complete in a timely fashion quality was above average
Clean and well maintained. Service is quick.
Good eats
The girl on the cash was so rude. She didn’t even let me speak I told her I have a coupon but she didn’t even let me finish and was very disrespectful. Really bad customer service. Not recommended
Ordered lunch for my wife & I . Was impressed with speed of taking of order & the speed of service prep and serving of order.
They don't accept coupons on phone! I've asked in the drive-in and in restaurant : "we only accept papers blablabla". Such a shame. It's clearly written, see image.
Cleanest Harvey's I've ever been to. Good food value quality ratio.
It was tasty and well done. Appreciated very much
Everything was perfect except the garnish called lettuce that was reddish. The staff was courteous polite and cheerful
Cool
The burgers are great the poutines are amazing great service great prices great food
Excellent
There was a long line at drive thru but it moved relatively quickly. My order was a mobile one and everything was ready and hot when we got it. Fast and friendly service at the window.
Average hamburger joint but at least the staff were friendly. Had a coupon for two meals for the price of $13. Not bad.
Great burgers for a great price. No upcharge for onion rings or some extra pickles on the side. Fast and pleasant service with a smile in the language of your choice ???? Very clean and nice atmosphere. Couldn't ask for better.
Freshly made food, quick service but they mess up at times, colď fries, etc..
Good Service, Play park, Wish they had more deserts!
Very nice place, kids loved it
Great service. Limited parking though.
Outstanding service and overall experience. I hope it stays this way. Looks nice and great for kids.
Very nice place.. the combo for veggie burger was amazing
Always great service the place in the amenities are always clean regardless of the rush staff is very friendly just don't forget your kids socks if they go on the playground
Great taste and you can even select what you want in your burger
Still one of the better fast food burgers around and good onion rings.
I've had good food at another Harveys in the Montreal area, but this place was terrible. The poutine had a curly hair in it, so when I returned it , the first thing the manager said was that it was my hair and wouldn't offer a refund I called customer service and they were suppose to email me or phone me back but they never did. The chicken burger I ordered with it wasnt great either. Perhaps It was a fluke and maybe this place is good to eat at but the experience I had wasn't pleasant.
Excellent
It was dirty
Just as you would expect.
One of the best burgers. Staff is very friendly.
Great taste, cold food
Best hamburger
need new staff. Placed a order the man got it wrong :( this happens all the time
The BEST hamburgers of the world!!
Worst place to go in lasalle
Staff is not friendly, mix up the order and due to COVID cannot understand what we are speaking through mask. Recommend to order using app or drive through
Best burgers in town!!!!!
Great hamburger
Good food.. had one of the employees hit on me.. lmao but it was harmless.. just put extra cheese on one of my poutine's and made sure to let me know which one.. idk.. maybe that isnt hitting on me but still.. it was GOOOD food and the atmosphere of the restaurant was good. Clean..
Awesome service and super clean place. I was shocked.
Good veggie burger and the frickles are amazing if you're craving greasy food
I get Harvey's here and there, before I was never a big fan as years ago it was like eating a rubber burger. Well the last few times I've gotten it's been really good. They have a sit in area with ac so it's always nice in there.
Fast and friendly
Always good! No matter how busy, food is fresh and tasty.
Drive through, pretty good. Little busy.
This Harvey's looks out dated from the outside but very clean and comfortable on the inside. Service here is really quick, it's like they know what I'm about to order that it's ready and fresh. Lotsa of food options and drinks that I look forward to coming back again.
Love their burgers and onion rings!!!!
Best burgers and onions rings in town
The place was disgusting. Very dirty in the eating area an the bathroom's. The frys were not fresh. I will never go there again
Very bad service 2wks in a row night manager needs to learn manners
Horrible place. Missed food items,made wrong.....rude customer service
Fast burgers good for a quick bite.
I've always loved Harveys. A local favourite
Depends on who's working that day, but most of the time the service is great, and the burgers tasty.
Super long waits and only taking drive thru
My experience here a couple months ago was anything but pleasant, and I posted a review regarding the same. However, I revisited here today after a very positive response from management, and I have to say, they totally redeemed themselves, and then some. Great customer service, fast delivery of food, and the quality was exceptional.
Delish
Good service
Crispy chicken fillet was not fresh... may left in warmer for 4-5 hrs
love Harvey's and this place is a good place to go
Good
Yummy Burgers and crazy onion rings!
Always great
Lunch
Fast food at its best..friendly service with a smile
Bad service
Normally just go for the Bacon & chz burgers, never disappointed. Thought try the Buffalo chkn wrap, nope! There was so much sauce coming out everytime I bit into it. Was frustrating eating it cause it was so messy & did not taste very good! Gonna stick to the burgers next time!
Great burgers & ????
Have it your way, it's a beautiful thing.
Great burger
Very good food
Fast food normal.
Good servicee
Best Burger's, made how you want them.
I heard there was a promotion for free burgers going on today. I tried my luck on the app but for some reason it wouldn't locate my specific Harveys. So, I went inside only to ask the cashier about the promo who said that there was in fact a promo but the app has been having issues concerning the recognition of their location. She then told me she wasn't going to honor the promotion because of it. All in all, they have technical problems suddenly when a promo that involves the app is going on and they can't even have the decency to honor the promotion. Very cheap to not follow through on your advertisement.
This location took extra care with the vegetarian order I made. They were also polite and efficient
Totally different from McDonald's. Quality food prepared in front of you. Only problem is waiting.
Not a bad place to eat
This is one of my favorite spots to grab a burger.
Kind of a gritty place. I do not recommend.
Food was good.
Luv those grilled burgers!!
Slow serving nothing like it was back a few years dry bread onion ring still raw some burn the dr pepper was good tho
Not crazy about harveys food not razyfor fast foods period
Almost robbed me. 2 hamburger for 6$. Had to mention it or it would have been 12$.
Not fresh cooked from the Grill.although the onion rings were very yummy.
Best fast food restaurants when it comes to burgers in Canada...
They always have problem to accept coupon promotion!!! It's the only Harvey's un Montréal!!! Do something, update your system or change brand, don't use the Harvey's brand anymore!!!
The food is not as great as it was the time before. Onion rings were dripping with grease. The hamburger bun was dry. Will be going to McDonald's from now on.
Average Harvey's. Price is a little higher than other fast food restaurants.
Love them fat burgers
The best burger in town.
Place is dirty
Amazing place to have great food, fast service and yummyyy????
my favourite place for burgers!!
Best burgers
I went through the drive thru Fri night about 5:15. Was an average wait time. My order was messed up. Wrong toppings on burger and they charged me for 4 piece chicken strips. What i got was 1 and a half piece chicken strips and they were overcooked, hard and dried up. This order was for my elderly parents and it was not good.
slow and there points machine for scene and interac was broken
Love Harvey's! Food is always great and I've always had good service. :) Swiss Chalet is good there too but we warned that they are not a full Swiss Chalet so they have a limited menu.
The staff that work in that area had a very badly manner and the customer service ignore my complaint. I never pouches from that brand at all.
It's a Harvey's so you get what you expect in terms of food, but i'm taking the time to give this one a positive review because of the super friendly staff. Very refreshing to see a genuine smile behind a counter.
Harvey's in LaSalle is a pretty simple fast food restaurant. The service is nothing to write home about but there is also nothing to complain about either. The food, while not gourmet, is cooked well and digests easy. Could there be better ambience , could there be better more happy staff...yes...sure. Who would say no to any of that? But... BUT... is this one of the quickest, easiest, "good" burger places in LaSalle ? Absolutely. It's why it still exists while Burger King has come and gone. Long live the grill and continue to make burgers a beautiful thing.
Great selection ,building needs an update
Excellent service and friendly staff. Food is warm and good
The Harvey's manager at Lasalle location refused to serve me, claiming it was impossible to serve me an Angus burger patty with no bread - this despite the fact that other employees have served me this exact order at least 3 times in the past few weeks. When I told him this he became irate that anyone in HIS restaurant would have dared to go against his rules and serve me such an impossible order. How exactly are people like me who dont eat bread supposed to get service? I was very dissapointed, esp. because I had never beford had a bad experience at this Harveys. Perhaps this manager should read up on customer service...
Omg this restaurant is the worst, they never clean it, it smells and the food is subpar. They definitely need to upgrade and get the health department in to get them back on track!!!
I used to come here multiple times per week but now that they no longer accept mobile coupons I wont be coming here anymore. For a restaurant that is within a 2 minute walk from a mcdonalds , a&w, wendy's and about ten other restaurants, you would think you would want all the business you could get .. oh well
Hum
Make your own burger. Pretty legit vege patty.
The place is clean, the staff is nice and the food is up to Harvey's standard. Their Angus is much better than any other fast food chain
Worst ???? ever. Soft mushy tasteless meat and I paid for the prime hamburg meat. NEVER AGAIN
A drive through should never be over 25 minutes with 6 cars. This is the 3rd time at this location with an insane wait time. It will be the last time going to this location. I've never been through a slower drive through in my life.
Great service from the employees wow great burgers
Great food, great service, made just how you want it!
Not bicycle friendly; when asked, the Owner stated that there was no room on the lot for a bike rack. I could not find anywhere close-by to leave my bike safely.
Haven't been there for a while. Onions rings were overly cooked, but burger was good.
Parking, little playground for children's, very clean, usually a little bit overstaffed so service is most of the time efficient and speedy. Attract nice respectful families with small children's.
Playground is good for the kids
Nothing special. We had a burger (ok) and a chicken wrap (hard to mess that up). Service was fast; not so friendly. Hard to make a connection with anyone in the restaurant when the music was cranked up so loud we could not hear options for food or condiments. The cashier commented that it was loud in there so instead of turning the music down she turned off a machine behind her. Didn’t help much. Next time we will pick an alternate restaurant. Bonus points though for using paper straws and bags made from recycled paper.
Love their burgers and onion rings, fast drive through service as well lately, not so Much before
Great Burgers & hot dogs!
Your typical Harvey
Love the vegan burgers here!
Fast food chains are all the same, this Harvey's is like all others
Grilled chicken sandwich, veggie burger and onion rings were great. Restaurant is clean and staff were friendly.
Great food, great service!
Excellent flame broiled hamburgers
Staff is friendly and fast, best poutine you can get, they are served so hot all the cheese melts into the gravy. It's amazing.
Always good but expensive food.
Always quick and good.
Easy fast and good burgers!
Food is good. Exterior of building is in bad shape. 3 stars for that reason.
Great food and service
Even if it's a fastfood place, you can chose how to create your burger. for the same price, you get a good one, large and riche (I take the basic one without bacon or cheese). Fries are maybe the best This place is fast enough not to wait too long, in the contrary of one concurrent place close
Average burger but better than Mcdonald's.
Prices have gone up a lot. Still good food.
Wait time is crazy and the food not so good bacon was soggy and poutine was cold.the cashier was nice and helpful the only reason you get a star.
Tasty burger but chaotic staff, had to ask several times to get all items that i ordered.
Great Harveys location. Good food, good service.
This Harvy the worst I ever been i showed the coupon on line to the girl it was 2 combo for $10.99 she said this coupon is for Ontario the price in Quebec is $11.99 ,I showed the coupon in french which it was $10.99, then she said we are not participate in this coupon .not honest i never go there again.
Friendly staff. Quick service. Good food. Nice ambiance. Clean and quite place to sit. Free private parking lot. Nearby bus stand. Music. Sport’s TV. Overall good. Coffee was great.
Nice Burger
Angus burger was good and you can select the topping. Fries not so good. First serving were cold and soggy. Fresh replacements were better but don't like the overdone style. Service was good.
Could be better...I ordered onion rings and got fries instead. Place wasn't all that clean either...but I know it's hard to keep up with that! the food is good!
Not bad
The best fast food restaurant for burgers!
Ahhh Harvey's. Has a soft place in my heart. Anything you want on the burger.
This is my favorite fast food flavor you still get to choose you condiments. It's clean and expedient.
Hit or miss
My favorite fast food burgers. The fries are better then mcdo, burger king and those famous ones.
Top notch fast food option. Beyond the brand, this location is excellent. Fast, friendly and efficient service. Well appointed with TVs, children's play area and pleasant decoration
Good burgers, terrible poutine. I liked how you can choose your condiments and vegetables for your burger.
tasty
I love the food and customer service
Cool staff
Good food fast delivery
Nice atmosphere. Friendly staff. Fresh and creative.
Staff is very kind, food is delicious and service is fast. I was parked in the parking lot enjoying my delicious Angus burger and there were many cars and they were going every 2 minutes VERY FAST! Keep up the good work!
Staff doesn't know the menu. They don't know how to make certain menu items which are clearly listed on the menu above the counter. This location will advertise special items in the store and say they don't have and never have had that item and act like you are the idiot, when a large ad for the item is within 3ft if them. That said they make the old standbys well enough and the majority of the issues with this location are obviously due to poor management and inadequate training
Great service, food was a bit too salty for me though.
Really great veggie burgers
great place for kids!
The food was bad bad bad and bad service for takeout I recommend to sommwere else
Good customer service
Ask for "Zach" . I'm pretty sure there isn't anyone there named "Zach" But if you really act confused as to why there is no Zach that works there, and demand to speak to a manager, you can possibly get free onion rings. Just say "Zach said it was okay" And act very upset. Works 2 times out of 67
It accepts your car membership card to give 2 trios for $10,00.
Food was great. Bathrooms small
Why they don't accept scene points for order, and girl told me you have to order minimum 20$for using scene points
Clean and quick.
Great food excellent service
Cozy
Best food in town
Harvey's makes a hamburger, a beautiful thing.
The food is good. However, the place is dead and the staff is the walking dead.
Nice place to go with children.
Building and lot looks kinda dumpy. Great food great service. Convenient location. Friendly staff.
Wouldn't accept coupons downloaded from their own site for Quebec restaurants.
Harvey's makes your hamburger a beautiful thing. Excellent food and service.
Numberoneburger. #1
Good hamburger
Friendly staff..... quick service
Veggie buggers and veggie poutine!
Very clean and nice service too
Fast and clean
Next to bus stop,
Better then going to McDonald's and standing in line and hearing the employee 'ding' sound that an Uber eats order has come in and it takes priority over yours...
This is just few steps from my house. We order here all the time. Food has been mostly great. Can be a miss sometimes, but for the many times I get good poutine, I'll give 4 stars.
Great people service food.Can't beat the burgers at Harvey's
24/7 convience
Drive through was open, I would have liked eating in the restaurant, but nothing we can do about that yet
Waited in the drive thru for 45 minutes with 2 cars ahead of us care more about skip the dishes the the customers actually coming in
Always good burgers and fast service
I really love that place because it has a playground and it's like your food is made so fast
Best burgers that u can buy is at Harveys and good service. Never got my order wrong
The burger was soggy, the poutine and the hot dog tasted absolutely disgusting. There wasn’t enough cheese curds on the poutine and the gravy tasted like powdered chicken stock and it was barely lukewarm. I also got the wrong drink with my order. The only edible think in the whole order was the fries. We’ve eaten a lot of mediocre poutine in Montreal but this was the worst we’ve ever had.
Friendly staff and great food!
Good food, just needs a renovation pretty badly.
The staff is friendly, food is good.
I would like to personally thank the two women who were on tonight at the Chatham location. I had spent a long evening walking around trying to find an open restaurant. They were especially kind and helpful to me.
Food and the service was good.
Best burger and apple pies
It was a really bad smelling there and the chicken was half cooked
I'm just and always will be a Harvey's people.
The Service was excellent keep up the good work.
Super service
Absolutely amazing. The staff here are always welcoming and are more than happy to serve you. The restaurant is clean, and is cleaned quickly in any cases. The food is great, staff is top notch. Definately a 5 for me.
There is a smell in this restaurant. Not sure if it is the grease traps or what? Can’t stand that.
was ok . I had better
Its great but I would love some for salad options
I went through the drive thru may 27 around 10 30 pm and i paid for my order. And the supervisor tried to make me pay again. I refused to pay again. I fheck my bsnk account and I did pay for my order. It was 15.
Drive thru speaker is ancient and you have to scream your order, other than that they give out great coupons and they're always fast to get your food.
Quick drive thru service with a smile!
I always loved the burgers there. But my visit there today Sunday, November 29/2020 at approx 2:30 was anything but pleasant. I walked into the restaurant to staff sitting at the tables talking loudly. I had to wait and the couple people ahead of me were waiting longer than they should have for the meal. Tables were not cleaned and were covered in dirty dishes while at least 7-8 staff were sitting around eating and very loud. Also there was a line up of people behind me. I was not a happy customer and will think twice about returning. I know this tends to be a very busy time of year with people shopping but come on Management think you need to make sure your staff are making the restaurant in a clean and great eating environment.
the nice thing about Harvey's is that you have many condiments options for your burger. from ketchup to jalapeños it rivals subway's options. burgers are always tasty but not a fan of their fries. usually friendly staff and clean place.
I love the burgers @ Harveys
Good
Pretty good and spacious.
Great service and great staff 10/10 would recommend food is absolutely amazing
Always the best
Dirty spouse had hair on his burger and my poutine had frozen fried mixed in
Great hamburger
Great staff. Love to be able to build a burger my way
Its ok
Cold meat
Good and fast service. Good burgers frys 50% of the time.
Meh, it is what it is. The tattooed dude dressing my burger was super nice and very accommodating. Food sucked though, except the onion rings and mini Donuts. Burgers were aweful.
Good veggie burgers AND a healthier bun!
Worst experience at waiting for drive way
Its Harvey's
Very good place...
I do love this restaurant as they cook your food right in front of you awesome burgers!! But they need to work on their poutine, as it's never hot, nor is the cheese melted which it should be l. Just very disappointed
Good food, fair price, staff is pretty good, no real issues
To be honest I never enjoy their food anymore and what bugs me the most is every time I come in all I hear is this older woman working their is always yelling at other employees especially tonight I was in drive though and she just kept screaming at this young man trying to work. Something needs to be done about this because I'm ready to get the labor board in their
Ordered two veggie burgers onion ring and a fry everything was cold l was so disappointed now a days with Covid you would think companies would be trying to make every customer priority and food should be as fresh as possible
Coz they were closed when it said they were opene till 12 am
They were a little confused and slightly snarky at the speaker. They switched people 3 times before I was able to finish saying my 3 person order. In addition the drive through is located in a very weird way curving at a 90 degree angle in the middle of the parking lot. It was easy to not see the speaker. But once we got to the window, the food was out almost right away, was completely accurate and tasted really good.
Had a Halloween diner since their logo is orange and black: Angus bacon and cheese, onion ring, salted caramel milkshake and peace cream pie. Best COVID meal yet.
Veggie burger was dried out......fries were not edible
They were fast and burger and poutine were awesome
Great food and the drive thru was super quick!
Very clean, excellent service, good food
Not same as before
I can enjoy vegetarian burgers
I mean is not bad and they have great service but doesn't deserve 5starts they really have nice fries and they serve your burger warm and the fries usually hot.
You can build your own custom burger
Good burger.. just so slow.
great fast service
Speaking French is a problem for them !
Disgusting
Good food, good service. Waitress was great with my kids.
Went in thinking this was Harvey's and thought we'd have to get a burger. Once inside we saw it was also a Swiss Chalet. Nice surprise. The soup was very good and the cheese pierogies were delicious. The wings were a bit disappointing, maybe I was just expecting a different flavour. The waitress seemed genuinely friendly.
Ok
Good food,fair prices,slow service.
Good food
We go back to Harvey's whenever we're in Canada. Better than all the others.
Love Harvey's but we went there yesterday and I could not hear the girl at the drive thru and she could not hear me. They doubled my order by mistake and would not fix it. Was not impressed.
They took my mobile order, but later told me that they weren't participating in the offer I had included. If they weren't, their restaurant should not have shown up as eligible in their app like the others. Terrible experience from my side.
Every tasty
Fast and courteous sevice
Food ! Ok Service good.
Best Harvey's in town. Superb services.
Can't go wrong here,. Great fast food
This place is old and dirty. Needs to be torn down and rebuilt.
Best Harvey's in town
Hamburger was cold and overcooked
Very good service today.
Very good .good taste good service
Food was overcooked! Couldn't even eat the chicken strips!
Good good ..
The drive through intercom was broken, no carbonated beverages, the order was messed up. Service was very slow. Place looks like it's falling apart inside and out. Sad
They have changed picles. That was my favorite part. Still great burgers though
Good burgers
Bad management and rude supervision
Great chicken sandwich!
It used to be better, in my opinion. The toppings were thrown on, half out of the burger (ordered at the drive through). They kept asking us to repeat the order, several times we repeated our very simple order, and they still got it wrong. I would have gone inside but I had my dog with me and she doesn't like being left in the car for 5 minutes... I think you get better service inside.
The worst Harvey’s branch I ever visited! I place order online, and I showed them order number, but it did not work at their branch. Manger was very rough, and he did not ashamed at all. I called Harvey’s customer service at 7:56pm, agent said that she could not hear me and she wanted me to call back, I called back and came to know the line was closed at 8:00pm. That was not a good customer experience either. I would never recommend Harvey’s to anyone, and a big NO to this branch.
I got a terrible over cook almost burned patty, taste it awful, I gave a bite and throw it in the garbage, don't think I'll go back
Meal type
Double cheese bacon yummmm
The phone message is only in French. Not good for us Americans
Fresh, warm, fast and friendly service, delicious burgers, raisonnable price.
They have a good taste of food I love this place more than McDonald's
Good for a decent price. I tend to come in with the mailer coupons to keep it reasonable. Milkshakes are to be avoided, they're very gummy. Burgers are always good. Never enough fries. Chatham restaurant has undergone minor updates to make it look nice. (This reviewer starts at 3 stars and goes up or down accordingly.)
As long as You don't order and go through drive - thru, the food will be excellently served by the staff. Though lunch hours during the week are kinda packed and rushed Do to the high school students on break or on lunch. UCC (Ursuline's College " The Pines") has 3 lunches for their students
Amazing x 10
My fav quick burger joint ...
Amazing service
Food was good but store is out dated and surrounding area was neglected I will not return
Good burger, I had onion rings,didn't seem to me it was a good portion. Place is clean,social distance is good.
Update: The food just tastes bad at this location. They didn't use gloves or wash their hands!! Gross!!! Where is the health department?! The place is old and rundown and dingy. They give Harvey's a bad name. Previous Review: There is a woman that works there that has a rough smoker's voice...she's not very nice! I signed up for Harvey's new club and they offered free drinks to do it. ( I got the coupon directly from an email from Harvey's.) The woman seemed angry and annoyed at me because I had a coupon. Very very bad service by her. There is a young guy that works at the drive thru sometimes and he's so nice. And another time a different woman who was working there was really nice too. 2 out of 3 is not bad.. But usually Harvey's takes customer service more seriously, so I don't know why that mean smokers voice woman is working there! Anyway, the Frings were good, and so was their Orange Milkshake. But sadly, whenever I ordered burgers here, the buns were always stale and burgers lukewarm. Not tasty. Very disappointing Harvey's location.
Good
Great food
Love the food there.
Long waiting time and washrooms are not good
Good
Never had a bad meal here in the last 30 years.
So so. No t participate for any promotion all the time
Not very good ever since I went in and asked for fresh meat to be making fun of me and laughing at me when I walk in the door the next time
Had swiss chalet, not the best meal
Good food and friendly staff
I ordered , and vomited ???? 2 hours later- Double burger and original burger were served cold - cheese not melted as well, so, no, it wasn’t the delivery person - I specifically asked for Honey Mustard sauce in bold and capital letters - none were put in the bag, however, was on the receipt!!!!!! I used to work at a Harvey’s - this is disgusting, and foul... I will call head office, because every time I call the restaurant - nobody answers!!!!!!
I ordered a kids burger for my son. This is what we we got! This is unacceptable. Where is the other half of the bun? Did someone eat it?
5 stars for Kyle's customer service. He was super patient and pleasant when we went through the drive thru.
On February 27, 2018 I was in the mood for an angus burger and fries. I sat down to eat and noticed that golf was on the T.V. (How boring) Then an employee came around and started sweeping and mopping the floor all around me. While I ate I kept staring at the noisy kid’s play area with images of Cinderella and Mickey Mouse. I thought to myself: “What has just happened to my life?”
Just went to this Harvey's with my son who is visiting from the UK. He had proof of vaccination on his phone but he QR code, of course wasn't recognized by the iPad she was using. However, all the information showed that he was fully vaccinated and he had photo ID. She didn't even seem to understand angleterre or grande bretagne.!!!! The manager arrived and told us that he couldn't be served because he wasn't from Quebec and that it was Government rules. I argued that it absolutely was not and he had been served in other restaurants. But NO. He was dreadful. Really, really poor attitude...... Doesn't deserve to be in business
First time ordering via Uber, very hood!
They refuse online coupons
The best chain store burgers in town to my knowledge. ????????????
Great prices, limited specials, friendly fast service.
Friendly staff, delicious food.
food is good and clean
Good service, place could use a bit of updating
Good service
Good value with the 3 for 5
One of the cleanest Harvey's I've ever been to. Very fast service and great attitude by the staff. Above average for a fast food restaurant.
I really love their burgers!
They're not participating in Harvey's promo for historic basketball win for Canadian team!! Shame on you.. I'm going to another location or another burger joint!!
Slow take out window
Good food
You can choose the toppings for your burgers!
Menu is unimaginative and unimpressive.
Always good food
I forgot why I don't go there anymore, until I went there.... again. Apparently you're invisible when the workers are doing a pre-close. And I lost count on how many times the cook touched my food with his ditry, bare hands. Terrible service and extremely unhygienic. Won't make that mistake again.
The nicest interior decor of any Harveys I've ever been to.
Its harveys. Pretty much the same everywhere you go.
Always tastes good but also alllways slow (that being said: staff are always friendly!)
Great service and staff
Our dog loved it there!
Great staff! Great and quick service! Delicious food????
Its fast food. I tried the salad bowl it was super salty. But did the job to fill me up.
Great snacking place especially Nutella milk shake.
Great as always
Good food
You can't have on your website that your open until midnight uncluding dinning in then have your doors locked at 10.50 not everyone drives so you just lost a customer
Great service good food decent prices parking
I love Harvey's and the service is always pretty great no matter how packed the place is when I go in. I don't like eating in because I feel others stare at me too much but other than that it's great tasting food with great service.
1st and last harveys visit! Angus burger lopsided and no taste Fries are all 1/2" - 11/2" max length - utter garbage and horribly greasy! Avoid Gander location!
Great custom burgers.
Quick, efficient drive thru...
Like it
Like all the Harvey's that I stop in. Service was good. Clean places to sit if you want to eat in.
Best major chain fast food burger around.
Good food
Brigt. Clean. Friendly and of course great Harvey's burgers!
Harvey’s burgers are always delicious . I tried the vegetarian and honestly i couldn’t tell de difference with real meet. Same good taste !
Staff relationship with customers is very welcoming
Grilled chicken very dry.
Ordered grilled chicken sandwich for take out. When I got home the entire sandwich had a sour smell. Either lettuce, tomato or chicken was spoilt. I called the store to tell them and got attitude from the person (manager?). They immediately took a defensive position almost suggesting that I was lying. Don't mess with people's health, throw away the food if it's spoilt this is basic food safety issue. I don't have time to go back and forth Harveys all day to exchange or get refund. I just expect when I pay 13$ for food I get something at least edible. ???????????????? Disgusting service.
Great food
Just here today and not allowing anyone inside for take-out order and only operating drive-thru. This is really not logical unless there was a Covid case within your staff. ALL OTHER FAST FOOD allows you inside to order and take-out. By closing the option to walk-in you are declining service to those without a vehicle. You can rebut with an option to order online but there are many people who do not have a phone, nor internet. Not only this but with a walk-in the customer has to wear a mask and with drive-thru - no mask. Your business decision to close the walk-in order option is illogical, senseless and elitism - albeit at a low level.
Good burgers
Fresh food
It's ok, but they make the same mistake so many fast food places do and use the butt end of the tomato as a garnish. Please, don't be so cheap and thoughtless toward your customer. You wouldn't use this tasteless part on your own sandwich or burger at home, so don't foist it on paying customers.
Quick service and people were helpful and nice
Staff members are very friendly. And service is also good
I love Harvey's and everyone has good and bad experiences at fast food restaurants. I never really have bad experiences as I feel I bring the appropriate attitude. But a fast food restaurant is a fast food restaurant.
Bon fast-food
Theres an employe there that is really nice the girl with glasses!
Good burgers, great onion rings. Only drive-thru .
Tastes really good and the price is good as well, a spacious place and is good for families
So delicious! I love how juicy Harvey's burgers are. We don't live near one so it's always a treat when we eat there. Happy customers!
Good burgers, good prices. Better than the average fast food chain.
Good food, great service. Friendly staff. Hamburger made to your taste.
Service was fine and food is the same as every Harveys. Building looks like it hasn't been updated in 30 years.
Only like the onion rings ~
Fast food. It was good. As always.
Excellent delicious sirloin burger and hot dog with all the fixins. Our favorite place
We came in really late on a weekend and ordered slushes, it took a while but they were amazing and we got them for free because of the wait. (We also got a milkshake that was the best milkshake I have ever had)
The burgers were excellent
First thing about having sth comes in my head is always Harvey's. It has better amenities and staff as well. Clean and tidy. Overall it's like worth having again and again.
Love their juicy burgers cooked on grill the way you like.
Refused to serve me a hamburger without the bun. Gluten intolerance and celiac are real things. It’s not difficult to serve a hamburger in a container. Every other burger restaurant does it. This manager needs firing.
Chatham-Kent the burgers where cold
For a fast food joint the interior felt like a 5 star restaurant not to mention super clean
I got the buffalo chicken burger with a $1.99 value burger. The buffalo chicken was good. The value burger was terrible. The bun was full size, a good start, there were lots of toppings, but the patty was smaller than a Mc Chokenpuke burger. Also sat at the drive through for about 7 mins waiting for my food, at 7:00pm.
Vege burgers are available.
Ok veggie burgers :)
Tasty, good service, clean place
The server in drive threw was extremely rude and ignorant .. Will be calling to speak with a manager
Everyone who worked here seemed to be indifferent and unconcerned with service. They were just going through the motions. The entire main floor eating area was also blocked by chairs WHILE I was in plain sight and sitting therey, eating my dinner! This was how the person who was cleaning the place deliberately decided to do their work, even though it was only 9:00pm and the place closed at 10:30pm! The only reason I didn't give it one star was because the food was good. Service is trash!
I enjoy this Harveys a lot. The owner is extremely understanding and polite as well as the employees. They are quite really hard working people there. Good job Harvey's!
Best fast food
Best fast food
We went through the drive through last night no one else in line placed our order and went home burger was over cooked and fries cold they had all been pre cooked we would have expected better we should have been waiting for fresh food wont go back
Service was really slow. Waited 10 min in line and no one was served. We finally just left and eat somewhere else
Good burgers
We have visited this Harvey's for many years, this is the first time l write a negative post. The dining area was dirty, the garbage bins were over flowing and the food was poor. My burger was tasteless and small in size. The hot dog was the same. I will return again as l am hoping this was a one time issue.
Love Harvey's the promotions lately have been great. Place could be a lil cleaner. But no loss in stars for that. I would definately reccomend this place to all my friends. Best burger place IMO.
Fast service !
Typical. Hot server who knew good English!
Go in here, wait 10 minutes and nobody has acknowledged me at the line! That's okay I probably enjoyed my McDonalds I had instead of what this place would have had to offer!
Meat was dry,and the fry's were cold!
It was awesome great service and prices but most importantly clean, I've been to some that wasn't so clean.
FAST SERVICE YOU GET WHAT YOU ASK FOR..
All ways good
Great selection, good prices and excellent service.
The food as usual was good, but unfortunately no one wanted to take our order. One guy who was just standing there in gloves just watched us then when the manager told him to go take orders he got mad and ripped his gloves off and was less than thrilled to be taking our order. We almost walked out because of this. We will be back but i'm a little apprehensive.
Everyone wore their masks properly, and thankfully washrooms are accessible. Great tasting food!
I ain't like the taste.
Like usual took forever and a day to get the order, but tasted great!
Take out
Bon hamberger
Great burgers and great onion
Hamburger was good but the grilled chicken salad was too plain. Nice private booths????
Very nice place to have lunch or dinner by yourself or in a group
Clean and fast. Got playground for kids to run around.
Food is good, however they do not honor online coupons straight from the Harvey's app,only paper coupons.