Reviews of Earls Kitchen + Bar (Restaurant)

Mainak Mondal

Went for my dad's birthday. This location was recommended as being better than the one in Mississauga. Reservation for 7.. the table setup was awkward, only one who way out for 4 people seated on the bench so we asked them to remove a centre piece which they did. Our server did not introduce herself and was not helpful or friendly. Half the steak and seafood entrees had the option of butter mashed potatoes but we were told it was wrong and only garlic mashed potatoes were available, no further explanation given. My father's side dish was lukewarm when it came, but overall the food was fine though I did find the meat of my burger and the steak to be a bit flavourless. All in all, it wasn't an experience worth repeating for $300+

Kayla Smith

Great ambiance and the food was delicious! We love the spinach dip, chicken tacos & Nashville chicken sandwich with truffle fries. My new favourite is chicken Hunan Kung Pao . Kudos to the sweet girl Trishna for the warm welcome and outstanding service. Would definitely come back.

Ollie Serre

A great place for friends our waitress Annie was wonderful..our eggs bennies????

Audaciously Me !

Service has always been really good here. Cole the manager is highly professional, nice and friendly. Definitely one of my favorite spots in Burlington.

Paramdeep Saini

Can’t wait to go back! Amazing Happy Hour Deals. Great service and food! The only complaint would be that the chairs are too low or the tables are too high.

Nizar Yousef

Brunch

Sree prasad

Good food and great service

June

I order on Uber and waited 2 hours and after 2 hours at 10pm they canceled it and said they were closed. Very unprofessional and these ppl should treat customers better. The manager should be fired for doing such a poor job running this place.

Akemi

You would be surprised how wonderful their service is even during pandemic. Food is definitely amazing. Oh, btw, we went for dinner to celebrate our wedding anniversary and the lady serving us, paid our bill. That is unheard of and amazing gesture of kindness and celebration of humanity.

Nathan Z.

Always have the best fish tacos, definitely better when eating in the restaurant but still a good takeout option!

Laceras

Friendly staff, good was great. The Impossible Burger is probably the best veggie burger I've had.

AlanaSophia

We had a great night out with Sydney as our server. She was super great and helped us with awesome suggestions like the espresso martini! We will be back soon! Thank you Sydney! ❤️

Paul Smith

Food we really good I'll definitely be back

Jennifer Schoenhals

Good service and decent food. Would return.

Jeff Collins

Great service good food

Amit Warke

Great atmosphere and great food. At a time when menu prices at most restaurants are going up their prices are excellent with many specials on the menu.

Hasanain Alani

Amazing place. Patio is super cozy and comfortable. Creates a great ambience. Food is also very delicious and well presented. Covid restrictions in place.. Must visit as patios are open.

Tim Hill

Thank you so much for the amazing food and service for my son's birthday. ❤️????

Rachel Bartlett

Was told that the wait time was 10-15 mins by the host (not busy). 30mins had passed and people were getting tables before my group of 3. Finally went to ask when a table was ready and was told that our name wasn’t even recorded on a wait list so we were placed on a “priority list”. Another 15 mins goes by with costumers in the same size groups getting tables without reservations so we decided to leave and go to Turtle Jacks. Wish the hosts paid more attention to who was waiting at the door as people who arrived later than us got in before (without reservation)!!

Sheryl Little

Heart-felt thanks to the Manager and Ashley/entire team at Earls for a phenomenal dining experience this weekend- beautiful portions cooked perfectly, easy-going ambiance...dream dining experience in light of our current circumstances; can’t wait to come back soon!

Alex Kozjak

Really disappointed!! First ty for the staff to be serving good during this pandemic. The burger was so salty. I still saw the salt rocks on the top, and the steak was overdone and dry. Was a really bad dining experience.

Robert Brodie

Great patio. Decent menu and daily specials. I wish they still had nachos! But great place for business lunch or date dinners!

Marco G

Great place with great food and staff. The waitress was very nice as she offered me a wine sample before i purchased a glass- which i have never been offered anywhere else. Highly recommend!

Little B

Awesome ..food and drink was great

Anthony Reid

Picked up a Sunday dinner last night to take home because of the current Ontario restaurant dining restrictions. We got the ribs and chicken combo which was quite good, tasty with ample quantities of all the items with it. The Lobster and Prawn ravioli was absolutely mediocre and disappointing for such a small quantity for $29..... $29? Wow. The large Caesar salad was nothing short of a joke. Plain romaine lettuce pieces with some croutons on top and 2 small containers of dressing. That was it. No parmesan. No bacon bits. An extremely plain restaurant salad for $12. One good item. Two poor ones.

Harris Mohsin

I went to maple view Tesla charger and my kids need to use washroom. Restaurant was full but staff was so kind they did let them use washroom and let us watch match. We didn’t get reservation so we did order take out and as my kids were watching match Mgr-Virginia told us if we want to eat there we can though had already paid bill for take out as they were no server available for us. We just wanted to to use washroom but staff was so kind that we end up eating there. Very good staff, awesome food and lot of vegetarian options.

U F

Great food, atmosphere and staff! Tks again

Nancy Mooney

Great to be back at Earls for a delicious dinner

Mohammed Al-Salman

Great meal and service! The cake is awesome too!

Ashley Micuda

Although our experience started with no one showing up to take our order for a while, once Aryanna (lunch manager) found out about the delay she turned our experience to one of the best we’ve had in a while. We truly appreciated it!

Ed M

Good food ,friendly environment,nice decor,friendly staff.

Francisco Muñoz

We've always had a good time at Earl's and our server Kelly was outstanding. She was always cheerful, knew the menu inside and out and had our food and drinks on the table very quickly. She really did add to an already enjoyable experience at Earl's!

Emily

Server was great but something very upsetting happened to us. We had reservations to sit outside. A couple that came after us had no reservation as we overheard their conversation with the front desk. We were given the small table outside and not the booth. The couple after us (with no reservation) was given the booth. When we asked the server if we can get a booth, she said its for reservations only. And for the entire time we were there, there was a booth that was untouched. Very unfortunate :(

Robert Rose

Worst earls location. Reserved a table for 3 and travelled from Hamilton for dinner with friends. They wouldn’t serve me alcohol even tho I had shown the employee my government ID. Then the manager takes it a step further. I thought she was coming to our table apologize for how our server was treating us. But she came and asked for second pieces of ID. We all showed her our second ID and walked out in disbelief. Horrible service. I think we were getting stereotyped and judged from the management, no reason to ask us for second piece of ID. will never return to this location!!

Md.Nishanto Nahid Pishon

As always great quality. It was almost a perfect visit. Please bring back the benyes!!!

Lindsay Bignell

Fresh and delicious food. Amazing service. Thank you

Shahzeb Khan

Hi! I went for a brunch this morning and really surprised by how unprofessional the staff was!! I have arrived early and waited patiently outside, someone approached me and said “in a harsh way” : we still have 8 more minutes!!, this information could be delivered in a more nice way and most importantly with the smile that shows “you are welcome here”. Also, I asked if you have brunch menu and the answer was “ yes check the website” I believe there’s also a better way to answer. I didn’t feel like I was very welcome so I left the place. I have to say that we used to order the food delivery and it’s really good high quality but surprisingly the dining in service turned to be not very nice experience!

Mark Harper

Love this location. The staff is very warm and friendly (hi Kelly). Romantic setting and the PATIO is open and comfy. Great date night or day lunch or any occasion really. Try the ribs they are AMAZING. Worth the drive to this location over others in GTA.

C C

Awesome food and ambiance. The service was fantastic.

Michael Strezos

Coming out of lockdown feels good. Nice to finally be able to have a great meal and drinks with friends!!

Monika Vajhallya

Earl's is my favorite restaurant. I got the cookbook and everything. That cajun chicken is the best. Southwest salad, the scallops are always good that feta sauce that goes on the salmon oooooooohhh my God that's good. I always ask for extra just so I can eat it with the rice. Their philosophy on food is amazing too. They really care about quality ingredients and well put together food to be enjoyed with company. I recommend to everyone all the time.

Mahvish

Such an awesome place to dine with friends and family. The staff is very friendly and helpful. My siblings and I went for a casual lunch and enjoyed all the dishes we tried. We tried: Dynamite roll Spicy tuna rolls Spinach cheese dip Oven roasted salmon Veggie burger (it tasted amazing that we couldn’t even tell it was veggie) Jumbo crab cake (chef’s special) Everything tasted fresh and delicious. Would love to see some halal options on the menu.

Andrea Sutjeska

Service has always been top notch. Food has always been well done. Drinks come out very quickly any time, and only during peak hours have I ever felt like things were just taking too long. It does present itself as a more fancy restaurant, as a result, dinner or drinks here will cost slightly more than a typical roadhouse or bar/grill. Which leads me to my only real complaint; it’s attached to the mall. Because it’s slightly more pricey than other places, including a competitor right across the mall, this isn’t a place I frequent while I’m primarily there for the mall. And because of mall parking and peak mall times sometimes coinciding with meal times, I don’t really consider this as a place I really need to go most times. Been a few times, satisfied every time, but realistically don’t get here more than 1-2 times a year.

Mel Wood

Very nice! Good place to enjoy a nice and quaint meal. If you are nearby check this place out.

Rachel Braganza

Definitely a let down yet again from this location. The sushi items were just sad looking, and uninspired, almost a slap in the face to an entire culture. We sat close to the kitchen, big mistake. If you guys were going to pay a little man to scream at his poor cooks so loud your guests can hear it from the dining room, you should have named your restaurant Napoleon's.

Sarah Q

I went their as a courier to pickup some food. I had to wait there for quite some time which is no big deal. I asked the concierge if I could have a water or even a bottle of water. They didn’t offer me with any. I clearly mentioned that I didn’t mind paying. Well, if you’re not willing to serve your couriers with something as simple as water, maybe, you don’t deserve the hype.

Susana Correia

Service was great. Rhino beer was great. Desert was great. Our entrees were ok. Nothing special. I would recommend going there for drinks appetizers and desert

hanna foolen

Our reservation was for 545. We arrived at 5pm and thought we would sit at the bar and wait.We were told they could not accommodate us. Food and service was awesome. Ashley was amazing.

Burlington

Good setup for takeout. Nashville chicken sandwich and sweet potato fries. Very good.

Raj Rangwani

My friends and I went to Earls this past Friday and had such a wonderful experience. We got a table within 10 mins of arriving with no reservation. The appetizers (Calamari and Truffle fries) we ordered were fantastic. So happy with the service from the restaurant staff, which made the dining experience all the more enjoyable. Our server Santiago was super pleasant along with the restaurant manager. Would highly recommend this restaurant for the service alone. Thank you Santiago and Earls team for such a great dining experience :)

Kris Buzmion

Visited Earls today after a day of shopping. We were starving and our server Sydney was quick to get our food and drinks when we arrived. In addition to providing such fantastic service she was so personable and bubbly. I’ll be asking for her specifically next time we’re in! Thanks Sydney!

Shawn Swartman

Terrible experience. I visited the restaurant around 1:30 pm, there were ample seating available but was put on a waiting list anyways (I take that as grain of salt based on current covid regulations but I feel I'm being generous considering multiple booths were empty). People who came in the restaurant after me were seated before me. After I was seated at my table and waiting for my server to arrive and noticed that my table was still dirty with a sticky sauce from the previous guests. I asked the server politely if she could give the table another cleaning for me; she absolutely refused to do so starting that she herself had thoroughly cleaned the table and it just took some time to dry and continued to educate me on their cleaning policies that they wipe the tables twice rather than just getting a cloth and wiping it again. I had already been at the table for 5-10 minutes and what was on the table was sticky spilled sauce. I had to wait for my drink to be delivered by another staff member before I could re-address the issue, thankfully it was then resolved. Atrocious service not to have the basic etiquette provided and to top it off the base gratuity allotted on the machine was 16% (ridiculous and greedy for the company to suggest such a high base rate). The 9 oz. meat being served was one big round lump of meat where it was impossible to cut without it rolling around on the plate. The steak was to be cooked at medium rare but because it was a literal a ball of meat made it impossible to have an even doneness throughout. Most of the meat was well-done and unsatisfying. Very disappointing to say the least considering that the plate cost $35.00, I would have had a better experience at McDonald's for a fraction of the cost. Needless to say that my special occasion lunch to celebrate a once in a lifetime achievement turned out to be a total bust.

Sandy H

Reservations are highly recommended here as the wait list is pretty long on a weekend evening. We were seated immediately due to our reservation and the service was efficient and fast. My wife wanted a pitcher and we were told that legally they cannot serve us a large pitcher of only one person was drinking. Didn't hear about his rule before anywhere, but then I also decided to join in with her. In addition, I indulged in whiskey sours and old fashioned. The cocktails were very good indeed, but pretty heavy on the ice. As accompaniments we ordered nachos, calamari and Italian pan bread. The portions were pretty small for the price. The crust of the bread was extremely salty and we had to avoid the crust. The calamari was dripping in grease and underseasoned. The nachos were the only saving grace. Food shenanigans aside, the service was good as they were never pushy. Will come back again for another try.

Lesley Verspaget

Really displeased with how this establishment dealt with our experience. I’ve been to plenty of restaurants alike but its really sad how it was handled. Taste of food, customer service, and the experience was good up until the end of our visit. After paying the Bill my girlfriend had a really upset stomach after we finished up and we don’t know what caused. She has no allergies so we were wondering what it could be. As we proceed to go back to the car because she just wanted to go home, I called the restaurant to inform them what was happening. The manager Cristina was just defending the restaurant saying they make everything fresh but if that’s the case she wouldn’t have an upset stomach. All she said was to go to seek professional help to see what was wrong and took no further action to do anything else. 2 hours later her stomach is still hurting and when we got home she threw everything up and was sweating excessively from all the discomfort she was having. I’m really not one to create a negative reviews and very lenient to many things but is really unacceptable and I’m very displeased and disappointed.

John Ju

Great food all the time. One of my favourite place to eat at, their new Mother Nature salad is AMAZING ????

Teresa Maugeri

Went to earls yesterday evening and sat in the bar side of the restaurant. It was very busy for a Sunday evening but the service was amazing and the food was cooked to perfection. I cannot remember our servers name but she was a small blonde younger lady. My son asked our server for a few recommendations and she gave a wide variety explaining her favourite things depending on what he was in the mood for. The food came very quick, the drinks were made nicely and our server frequently came to ask for drink top ups and water refills. I will definitely be coming back.

aban bahabri

I had an amazing value meal and beverages during the happy hour promotion on Jan 28 2020. Josie was my server and she did a fantastic job. The sushi and sandwich were delicious!!! I was so impressed I came back the next day with another friend and was informed that the happy hour promotion and menu were updated with new items. ANOTHER SLAM DUNK! Jordan was my server this time and she did an outstanding job making sure we were taken care of. Will definitely be back!

Rahat Ali

Love this place, literally never disappoints and the customer service is so good. Really impressed.

Alex Ruska

Meal type

Deandre C

Always enjoy coming to Earl's. The Happy Hour menu is wonderful and the food is great. The service really stands out for me this time. I took my cousin, who is from Italy and speaks no English, and our waitress Janna took the time to talk to him even though she didn't speak Italian. That was the first time a waitress did that and it really meant a lot to us! Thanks to Earl's for a great night

SLADE NELSON

When I visited Earls recently it was not a great day because it was raining that day, despite this from when I sat down to when I left, the experience was great with a nice patio setting as well as quality food at a higher budget price. The service from the employees was good and on par with other restaurants of the same quality and price. You can also taste the great flavours in the food. You would enjoy this restaurant if you’re looking for good quality food and great service. Overall I would return to this restaurant because of the high quality food, good service and the great atmosphere

Roccozio “RestaurantRater”

Food is always good!!

Luis Alberto Betancourth

Had a wonderful lunch at Earls at Mapleview Mall. Great service by Julie! Want to thank this location for our free meal! Came to us a surprise Promotion thanking guests for our support. Thanks again for this awesome surprise!

Calvin Cox

Good service. Very good road house food but at elevated prices.

Jennifer

Food was excellent. Service a trifle slow

Tanya Perry

Its an awful restaurant. Overpriced and food takes forever to reach the table. Very disappointing and would recomend to avoid this restaurant unless planning to spend the day waiting for food. If I could give it less than one star I would. Extremely disappointing.

Andres Soriano

We had a lovely server, Katie, who took great care of us. So nice to be on a patio again, too. We enjoyed our food, especially the chicken tacos.

Anthony

It was a really nice place. Drinks and food were delish but on the more expensive side.

Carolyn D'Orazio

My friend and I spent the evening here yesterday and had the most wonderful experience. Our server Cole provided the absolute best service and we could not have been happier! Amazing service and a great venue! Looking forward to coming again soon, thank you Cole!!!

Nori

Dine in

Jeff Crowder

Happy hour is fun ! My favourite meals is the kunan stir fry. The kids like the spinach dip and the garlic fries. Service is usually okay.

Lee andrews

Fun to socialize in a cozy atmosphere and good food!

David Sanderson

Always a great meal. Friendly staff.

CB CB

Management is great… Service is amazing, Food is spectacular!!!

William Dias de Sousa

Went here tonight and it’s officially my new favourite spot! Cole, our server, was the absolute best and I would definitely request to sit in his section again. Food was fantastic (if you don’t get the spinach dip you’re missing out). Everyone was super nice and the wait wasn’t long at all!!

Cypherion 8

Aryana is a gem ! 5 stars

Eleana Maria Aleman

Service is always friendly at Earls Burlington. Nashville chicken sandwich is very tasty.

Naomi

Fire alarm went off while eating, the manager was nice and went to every table to say it was just a test.. he came back a few moments later and said "yeah, there actually IS a fire so we're going to have to ask you to come outside". Was mildly entertaining. Food was a little burnt but decent.

Stefanie J

Good food good atmosphere and service. Overall very pleasant place to for a nice dinner.

alyssa mason

My recent experience with Earls was very disappointing. On Mother’s Day, my husband ordered dinner for us from Earls to be delivered through Door Dash. The order took twice as long to prepare than the original estimate so we ended up waiting almost 2 hours for our meal. Given it was a holiday, we expected a longer wait and would’ve been fine with it but the meal was just terrible. We ordered steaks and paid extra for the larger size for my husband but they were both 6oz. The meal was so thickly coated in pepper it was almost inedible. My husband ordered a soup and it was refrigerator cold - there was no way it was heated before it was sent. And, we ordered their garlic fries but the garlic on them was raw. We ended up paying a lot of money just to throw it all out - very disappointing. This is in no way a poor reflection on Door Dash. The driver was lovely and we watched her come right to our house from the restaurant (through GPS tracking on their app). In general I don’t like to publicly share bad feedback on a business and I would’ve preferred to give this feedback to the restaurant directly but they have no means to receive feedback through their website.

kifah alyassin

This is a great spot with a really nice patio. Service is outstanding. It is pricey, but the food is fantastic. I highly recommend the ahi tuna poke bowl.

Sarah Flemming

Enjoyed the food and the service was great

Christina C

Highly recommend this restaurant! My wife and I had dinner there for the first time Sunday night and sat in the bar area. Our server was very friendly, knowledgeable, and attentive (we believe her name was Jessie). Good atmosphere, excellent food, and exceptional customer service. We will be back! Thanks for a great dining experience!

Dominique Rodriguez

I just called to order takeout and was on hold for so long so I went in and the hostess said she will get someone to take my order. A few other servers or hostesses came to the front and just stood there talking to each other as I stood there. I would understand if it was busy but it wasn’t at all. I just ended up leaving. So disappointing because the food is really good here.

Gus L

We went for special occasion and we had street style chicken tacos and vegan hunan kung pao and cajun chicken food was amazing very flavourful. It is slightly on the expensive side. Staff was friendly and service was prompt would definitely go back.

Melyssa Doornick

Good experience. Waitress was very attentive to me and my family. Only beef was with the sushi. Didn't feel like it was actually sushi given that they didn't place the tuna inside the roll and just put it on top of a flat circle of sushi rice. And at a cost of $18, just didn't feel like value for my money. I'd recommend Earls stay away from sushi making, it's just not your thing.

Kenneth Bain

Always love my visits to Earl’s. We came for dinner last night for my sisters birthday and the food was top notch as usual. The manager, Cole, came to our table and made sure everything was up to par with our appetizers, meal and drinks. He was phenomenal!! Hannah our serve was always sweet too! Definitely my favourite Earls location.

Swapna Natarajan

Came in for a quick after work bite to eat. Clam chowder arrived to table stone cold, with chunks of vegetable stuck together. It tasted like it was right from a frozen bag or can. Next up i got the sushi roll, sadly it wasn't fresh either. The shrimp was soggy and the rice was hard and crunchy. Lots of staff also socializing with people that seemed like friends with masks pulled down and not social distancing. Really disappointed!!

Robert Fernandes

I have never gone here for lunch or dinner and not been impressed with the service and food! They're always both amazing! They have a great variety of food and it's one of the only places my husband will eat something other than a stupid hamburger!

Xavier Planet

Good place for drinks! Try the martinis. The food is not amazing but is good enough ????

Barb Costa

Just got in from awesome experience at Earls. The food was good but the main reason for this review is to commend our server. Her name was Kelly and my friend and I both thought she was probably the best server we had ever had. Don’t let this girl go! Thanks for a most enjoyable evening.

Lynn Mancini

Amazing food but the service ruins it. They take forever to do anything - take your order, bring food, bring dessert menu, take payment. It's brutal.

Rajat Arora

This place is obviously one of the most attractive place to eat in the neighborhood. Whenever I visit this place I am highly pleased. They always keep their high level service and the highest level of meals they serve. You can never go wrong with this restaurant. Warmly recommended.

Aynsley Jay

Read all the amazing reviews and decided to try out this place and it didn’t disappoint. From the easy booking reservations to the friendly and helpful staff we knew we were in for a good time. Ordered the old fashion and followed it up with amazing b-52 shots along with the to die for truffle fries and the artisan bread. I had the 9 oz cajun spiced sirloin with mashed potatoes and gravy and my friend ordered the tofu toll shushi. The steak simply melted in the mouth. We ended the evening dinner with the pickle back shot and that hit home as well

Karrissa Horan-LaRoche

Anyone who knows me knows I love this place

Don Shaw

Service

Tony Brecknock

Food and service were both excellent.

Usama Mansoor

Amazing patio with great chicken entrées and appetizers all for fair prices

Jake Hundert

Tonight we had amazing service by Bree in the bar area!! We used to come earls a while ago but the service has been extremely bad... until tonight! Bree was around at the perfect times and extremely personable we will be back just to see her and for all the vegan options!!!! Only hiccup was the front check in process with the hostess was kind of confusing and a little rude.

Rose Maria

This Earl's has probably been the best location I've been to so far. Ambiance and decor is amazing. Food is well priced, delicious and a good amount on your plate. I particularly loved the garlic fries... if you are a fries fan, I would definitely recommend it. The Sangria which was delicious, was a bit of a different style but I think I had the rose and it was better than I expected! Our server really made this a great experience! She was genuine and friendly. Always checked in on us but at perfect intervals without coming too often or not coming at all. I didn't catch her name but she is blonde with half shaved head style and some sleeve work. Really great at customer service and would enjoy coming back to her table again. Keep up the great work!

Ciara Fitzroy

Come to Earl's often. I'm not sure if I'm the only one who feels this way, but something seems to have changed recently in the quality of service. It's been very inconsistent. Perhaps it's just my luck. Placed an order for pick up and 2 items requested on the side were missing. Dined in recently and the food was served cold. Lastly, simply the change in menu - please bring back the power bowl. Really sad, used to be one of my favourite restaurants now I don't know what to expect from my visit.

JH

A favorite restaurant of mine ever since I was a teenager growing up out west.

Gillian Didier Serre

Amazing food! Payton really took care of us. Tokyo Cosomos were sooo delish!

Andrew

Good vibe, friendly servers, busy, good food. Surprisingly nice restaurant to be attached to a mall. Nice dark vibe, servers are friendly. Good food and drink specials. Make sure to park near the restaurant if staying late since the mall closes earlier. Poke bowl was delicious.

Taylor Stewart

First time visiting this location and it was a great experience. Service was on point and food delicious as always. My go to at Earls is the Ahi Tuna Poke Bowl and it's always tasty! Food and service never disappoint at Earl's!

Sean Chan

Today my friend Sam and I had the BEST experience! We were served by the lovely Emily - she was so friendly and surprised us with covering our bill ! The managers Christine greeted us at our table and welcomed us back to the new opening ! We will definitely be back ! Thank you Earl’s team! Laura at the host stand was also a gem ! Thanks ladies !

Mel

Great food - horrible service. Went for Sunday brunch and sat on the patio which was insanely hot, but that is not the restaurant's fault. We ordered drinks, apps and entrees and we waited a ridiculously long time for drinks to arrive and then what seemed like forever for the food to arrive. The soups and entrees arrived at the same time which in my opinion should never ever happen. There's simply not enough room on the table for all the food, and more importantly your entrees get cold while you are eating your apps . Ordered items were complete forgotten including soups and drinks. We were so put off that we did not even complain since it was taking so long to get any kind of service. We just wanted to pay the bill and get on with our day. Several servers were assigned to our table which I think created a lot of confusion for the wait staff. It is a shame because aside from the horrible service, the food tasted consistently great. We will go back to earl's but hopefully their service improves at the Burlington location.

Sarah Alghamdi

When you servers are incompetent its difficult to have a good time

Julian Wasik

This is my second review, I have to say the food quality and service exceeds expectations.

Michael Pulikunnel

Excellent food and service every time I have been there!

Lisa Greenwood

My wife and I had an amazing dinner. Hannah and Delilah were super attentive to our needs.

Katherine S

Had a lovely dinner at Earl's. Food was amazing, atmosphere was great, staff are friendly! Was just craving for some sweet potato and calamari and the lady that was serving us told us about Nashville sandwich, loveeed it! Way too full but was worth it lool

Dave M

This restaurant does it right every time. The food is always good :) and very well made. Prices are reasonable to some people maybe a little more than they are use to but is good for the most part. The only downside is that refills sometimes take a bit longer that I'm use to but is nothing problematic. Service is very good Hours are excellent Food is very good Price I would say $$1/2 Over all very Good

Jessica Franko

Commendable service. Friendly staff and delicious food. Will visit again!

Jill Weldon

Dined with my boyfriend on a busy Sunday. The food and service was average. Not bad but nothing special. The interior of the restaurant was nice and we were pleasantly surprised that they had a whole section of the menu for plant-based options. The prices were reasonable.

Jeff Gauvreau

excellent steak meal

Karen L

Got the ribs and chicken to share with my SO. Amazingly tender and flavourful and more than enough to feed us both. Server was quick and very approachable and even offered to split the food into two plates for us.

Connor Uhrig

Lunch

Ryan Sim

Food was great. Service was slow but the waitress was super friendly. It was quite busy so that probably was the reason.

Tara Cox

My boyfriend and I came here, we ordered calamari to start and it was tasty! We both ordered steaks. I ordered steak + peppercorn with green beans and mashed potatoes, my boyfriend ordered steak frites. My green beans were rock solid and steak was order medium rare and it was very hard to cut through and a little burnt on the outside. My boyfriends steak was extremely salty, said it tasted like the sea- that salty. Our server was very nice and service was great.

Katee V

AMAZING SERVICE! AND EVER BETTER FOOD! SALAD WAS 1 OF THE BEST I'VE EVER HAD!!

John Horgan

The atmosphere was nice. Perfect for a nice dinner.

Ted Dinniwell

Everything here is great, sitting, food and service. Don’t miss Dynamite sushi. They don’t have espresso coffee ) :

Kelly Barton

Lovely place to dine in

Kristina Smith

Just wanted to say a big thanks to Earls in Mapleview mall, Burlington. My kids and I enjoyed an amazing lunch last Friday. Then when I asked for the cheque the manager came in and asked how everything was. I was wondering why? The ambience was great, service by Trisha was awesome and the food was amazing. The manager said as a token of appreciation our entire meal was complimentary! We could not believe it. That was so sweet of the manager. ????. My kids and I are so touched by this gesture. Thank you so much Earls!!! We love you ❤️

David Robertson

Their salmon dishes are consistently delicious, as well as their ahi tuna bowls which are one of my 'go too' meals. Make sure to let Virginia know we appreciate her amazing service. Always great food. Exceptional service! (even during a lockdown)

Lindsay Taylor

Went for my sisters graduation dinner, and the waitress was absolutely amazing. Food was delicious, menu was wonderful, service was excellent. Would definitely go again!

Mark Chalmers

Aryanna- bartender, hands down best service!!

Lina Moore

On my way home from Hamilton to Toronto I was happy to find this restaurant open till 1am. Decent number of, and tasty vegetarian options. Service was good. I would give 4.5 stars because the fries were not the best. I will 100% return.

Lorrie Martin

Service was good but food wise, for any vegetarians, look elsewhere. $22 for a plain uninspired beyond burger the size of a peanut is outright criminal. There are plenty of other restaurants adapting to the changing food environment. Earls is not one of them unfortunately.

Erica Hall

Just ok. Had the fish and chips. Fries were a little overcooked and sparse. Fish appeared like fish sticks and the tartar sauce seems to be made in house and has chunks of pickle in it. Overpriced for what it is. Probably won’t be back.

Mark Giansante

Service and food was excellent! We went on a Monday and took advantage of the 1/2 price Margaritas which were delicious. Will likely come back again!

Heather G

Always a great spot, love the food and the excellent service

Jani Young

They accommodated my children even though there is no kids menu.

Karen Cheney

I eat here a lot and order the same items usually.. majority of the time it’s awesome food.. just depends on who’s in kitchen.. and actual service is decent.. it would be a 5 star if on slower times when they don’t have a host that the staff pay more attention to host stand.. not uncommon to wait 5-10+ mins for a server to notice and bring you to a tabor but yet again it really depends on the server! If Chloe is there snag a table with her! She’s their best employee!

John Juurinen

Amazing food, actually to the point of mouth watering, great service. Newly renovated, absolutely beautiful inside.

Cam Kirk

Meal type

Wendy Kesser

I had a mistake on an Uber order. I called the restaurant and they were quick to fix it. I appreciate Virginia’s kind and prompt service. I order from here frequently during covid and love the food. Thank you!

Domenic Pignotti

Good food, comfortable.

Jason

Went to Earls Burlington for a birthday lunch and I have to say they did everything to make me feel special. My server, Taylor, greeted me with a "Happy Birthday" and her service was top notch from start to finish, with a very welcoming personality. She later informed me that she and the manager on duty, Virginia, were paying for a birthday dessert for me (their very tasty Sticky Toffee Pudding cake). Another manager, Samantha, brought the dessert to me and lit a candle on top of it (because what's a birthday cake without a candle). All in all, just a great experience. I would highly recommend Earls Burlington to anyone. The food is tasty and the service is just terrific.

Matthew Dumalagan

Came in today for an early lunch with my family. We got the crab prawn gyoza & margherita pizza as apps. I got the peppercorn steak, my dad the filet mignon, and my mom and brother got the lobster prawn ravioli. The best choice was the ravioli. It was rich lobster flavour with lots of ravioli (I recommend!).The sticky pudding was great as well. Our server Nicole was patient with us ( I am terrible at choosing what to get). She was knowledgeable on the menu and answered all of our food inquiries. She was also sweet and charming. She made us laugh a few times and made us feel welcome. Excellent service! Definitely will be back!

amanda angleton

Food was good and the patio is nice. I recommend making a reservation. I would double check the bill, as I got charged incorrectly twice. I did mention it to the server but she still didn't fix it correctly. Just ended up paying as I needed to leave. I still enjoyed my meal and would most likely return for the Sunday patio during happy hourStaff were nice and accommodating.

Anna Crocco

My husband and I stopped by for a quick lunch. The place was packed. We had the Cajun chicken sandwich which was amazing. Our server’s name was Sam and even though the place was packed was super friendly and very attentive. Great place will be back for sure.

Chris Parent

Food is unfortunately disappointing, particularly the over cooked salmon and run of the mill pasta. The chicken chunks were completely flavourless. Much left to be desired at the price point... not to mention the unfriendly customer service.

Janet Brooks

I don't know why they keep putting plastic in my food.. I tell have asked at least 4 times with reassurement from management and nothing changes. I don't understand how a restaurant can't differentiate between food and plastic.

Samo O

Great customer service and even greater food! Took my mom here this evening for the first time, and we were both more than impressed! Thank you Angel for taking care of us today! We will definitely be coming back.

Fariha Mehdi

First time eating here and most likely won’t be back. I find the menu prices a bit high, everything could be 5$ cheaper. Good thing we went during happy hour. The restaurant was really cold and our server didn’t really seem like she wanted to be there that day. We never received water refills and it took 20 mins to get our food, which was 3 orders of burgers. The burger patty was over cooked and they forgot to put ketchup on the burger which I had asked for. They also appear to ration out the ketchup for the fries. I have never seen such a pathetic amount of ketchup served with such a large amount of fries. It’s as if they dumped two ketchup packets into the metal container.

Sophie Grendale

Enjoyed great food and service from Bree on the patio tonight. Tried some new chicken options and they were both very moist and flavourful. Pumpkin pie was a nice option for this time of year.

Liam Oliver

Friendly staff but too many people asking the same question..bit unorganized..I swear 5 people. Food was ok. The music is too much...it isn't a disco..turn it down..the clientele was not 21.

Doug Thompson

OMG the toffee cake! Wish I could give it 10 ⭐ Ate it so fast, forgot to take the photo! On this occasion, the place deserved a 5 for service, taste, ambience! Excellent day at Earl's. Chicken tacos were a swift delicious kick, watermelon slush moreish, cauliflower bites a crispy delight, and it all worked so well together!

Jessica Tataren

Our Server was super friendly and attentive. She went above and beyond to ensure that there were no allergies and even offered to bring a side dish for the baby we had with us. The food was delicious as well and the atmosphere was perfect to catch up with friends. I got the tuna poke bowl which was super tasty and filling, but didn't leave you feeling overly full and heavy.

Nicole Francis

Excellent food a little more expensive than the usual chain but less than the keg. Steak was delicious, lots of Vegan choices. Child got the pizza which was perfect. Excellent service

A HM

Beautiful restaurant. Attentive and quick service. COVID protocols maintained. Fresh food, good presentation, pleasant staff...Tyler, our server was great. Will definitely visit again.

Harjit C

Enjoyed the Happy Hour menu of drinks and food. Had the Shrimp roll…essentially 7-8 pieces of sushi each topped with a piece of shrimp…then had the pizza with mushrooms and ham and chorizo…my wife had the burger with fries…drinks were great…the beer…the wine…BUT BEST OF ALL…we had NICOLE as our server…we are experienced restaurant diners and NICOLE was exceptional…friendly…attentive…an amazing dining experience…we will definitely return and encourage everyone to enjoy the atmosphere…the food…the drinks…and NICOLE’S exceptional service

Mauricio Romero

Girls get together today at Earls. My first time here. Loved the place. Santa Fe salad was delicious, as was my cosmo. Diana was our excellent waitress who made us feel very welcome and did a great job! We have decided to make it a regular monthly lunch! Will take some pictures next time. ????

Roman Pogoutse

My fiancé and I enjoy coming to this location for special dinners and celebrations. Two weeks ago we booked a reservation and came for dinner, quite looking forward to the meal and the time together. In the past every single time we have dined at Earl's Burlington, both the food and service has been outstanding. Unfortunately this visit left us feeling highly dissatisfied and annoyed. The food was good but the service was terrible. I understand that due to Covid restrictions there weren't many staff working but our server was rude and unpleasant. After taking our order and serving our food, she stopped by our table only once near the end of our dining to see if we needed anything. We had to flag her down everytime we needed something or had a question - however she would continuously stop and check in on the few tables around us. Once we finished our food, we wanted to order dessert but it took her so long to stop by our table that when she eventually did, we just wanted to pay our bill and leave. Waiting for the bill took another 15min and we left feeling like we were a nuisance, that this server was doing us a favor by serving our table. It was just disappointing because we were quite excited to dine in when we could, and usually our experience at this location is amazing.

Ania Zawartka

Had a great dinner here! Our waitress was Kelli and she was very attentive, friendly, and helpful! This was my first time here and I came to celebrate my birthday, I will be back!

Justice

Had a wonderful experience, being Mom to a 2 week old with a 15 month old calls for sleepless nights and lack of time to cook. The tuna poke bowl is an amazing balance and earls Burlington NAILED IT amazing customer service , knowing i have a newborn they were kind enough to bring the order right out to My car and everything from the rice to the tuna was fresh and delicious! Friendly, timely, and delicious. Thank you

Marilyn

My wife and I enjoyed our food and drinks a lot. Everything was freshly prepared and delicious.

PLyle@gmail.com Outlook

Great food and service.

yigit boz

They take like an hour to prepare the pickup order. A guy asked me to wait for 5 minutes and i had to wait for about an hour.

Audessa Siccardi

We were completely ignored for the whole duration of our visit. I had been raving to my friend about how great Earls in Square one was but we were completely shocked at how we were treated here. It took half an hour for our server to come and take our drink order and of course by that time we already knew what we were getting but he disappeared for 15 minutes and came back with just our water. He then left to attend to his other seemingly more important tables. Our other drinks didn’t come until another 5 minutes after. I stopped him from leaving when he put down our drinks and told him we’re ready to order (we’d been there for almost an hour at that point) he told me he’d be right back and once again attended to the table he had been paying so much attention to before (who arrived after us but got their drinks first?). Finally he came and took our order. We waited for a while and watched as he and other workers completely ignored us but made a huge fuss about making the other guests feel comfortable and satisfied after they had all complained about something within their meal. We spoke to our server no more than 4 times throughout our almost two hour visit. Our food came 15 minutes after the table that arrived and ordered after us. Long story short, we felt we weren’t worth our servers time because we were dressed more casual than his other tables. Definitely will not be going back to this location. The only good thing was the food, props to the chef!

ronen ifraimov

We came there last Saturday directly from a wedding in Kleinbürger and were still wearing our wedding clothes and treated well and food great..and we tipped well because of it…..But…today however we were returning from a long trip in casual clothes not knowing the protocol and hungry and were turned away by both females at the door as we had no reservation and were told no more walk ins so we went next door where we were treated like human beings.We spent a lot of money there at Earls last week my first time there but never again even though the food was great

Eileen Neist

Long food courier wait and no one even bother to ask you for your order number and make any effort to see if it’s ready or not.

Elise costa

After arriving for curbside pickup we were told our order would be ready soon then got a text saying our food was being "fired-up", then proceeded to wait another 30 minutes (over 30 minutes after our pick up time and over an hour and a half after the order was placed) for a burger and salad. There were 0 other cars in the curbside pick up lots for Earls and stores were not open yet. Then when we got home our full order was not even completed. Would not recommend, definitely not going back.

albo313

Good food and cocktails. The patio is sunny so be prepared. There didn't seem to be enough servers for the amount of patrons. The peanut butter cheesecake was out of this world so plan for dessert.

Jamie Goodman

Great server! I forget his name, maybe Ben? He was from South Africa. He was attentive and friendly. We enjoyed the banter back and forth. We enjoyed some happy hour appetizers as a break from shopping. Will definitely be back and ask to be served by him!

sahil momin

What a lovely evening! They did an amazing job making me feel safe. The waitress was one of the best we have ever had and the food was next level! Thank you for an amazing night out!

Teila Dawn

Great place, staff are handling the covid-19 situation very well, I feel safe dinning here. The food was incredible, we did an issue where the one pizza was a bit undercooked but everything else was so wonderful it’s still 5 stars! Yummy drinks and delicious food, love the vibe of the patio!

A Y

Really good experience! Service was great. Food was amazing too (especially the spinach dip) servers were exceptionally sweet and kind, although with patios opening up, they were busy and we had to wait a little to go in, they were all working hard to get everyone accommodated. They could use more umbrellas on the patio, the sun really in shining right on you with 30 degree weather with no shade :(

Fatema B

Went for lunch to Earls located in Burlington mall, decided to sit out on the patio on a beautiful sunny Sunday, the patio is well furnished with soft cushioned love seats with pillows around tables, surrounded by large flower arrangements and greenery, it’s very nice considering it’s in a mall parking lot, you would never know! Our server was attentive and brought out and left a large container of iced water so we could refill our glasses, the menu has recently been upgraded and most definitely improved, in the past I was not really a fan despite giving them multiple chances but it seems this time they have it right! They have all kinds of different food options for everyone including the healthy eater. I had the swordfish tacos and the chicken tacos, I was impressed that they used a decent high end fish instead of garbage cheap basa fish like most places! all the toppings were fresh and certainly tasted that way..... had some heat.... which I liked and the soft taco was warmed or toasted, priced $13-15 so not too bad for two of each.... highly recommend it You can also combo it with fries, sweet potato, soup or salad and the options looked good, but decide to keep it simple. Great service, great atmosphere on the patio and an excellent new menu make it worth visiting again!

Stephanie Stolhert

Great atmosphere and friendly staff. Variety of food available, nice uncomplicated menu. We had the salmon (excellent), burger, and calamari... Calamari is greasy but other than that..food was great! Fair prices. Will definitely return:)

A R

I order from here pretty much everyday through uber eats and once in a blue moon I drive there to pick up food. The food is delicious! I would also like to mention Virginia is a great example for a perfect restaurant manager in terms of customer service and how to treat/satisfy a customer. Will continue to order more Sante Fe chicken salad and other delicious stuff! Well deserved 5 stars!!

Maria Connell

Great food and great service. Virginia our server and the manager treated us really well. They were out of dumplings but made a special batch just for me. I recommend Earls Burlington Ontario

Rima Anani

The quinoa and avocado bowl was delicious. I tried it was salmon which was cooked perfectly. The New York cheesecake was not too sweet and a great way to finish the meal.

Kolja Vidic

I have been to Earls many times before with various people and have always had an alright time. The food is delicious and the prices are reasonable, especially during “happy hour” so that usually makes up for the experience. Sometimes I wait on a table or service but tonight was unlike any other. I had gone out for dinner with some friends tonight and had the best experience I have ever had at Earls but also at any restaurant. I was sat almost immediately and the host kindly catered to my requests by seating my friends and I in a booth in the dining room. Taylor looked after us and made the entire experience outstanding. She really exceeded any expectation of service I had. Her personable and welcoming attitude is definitely a warming one to make me want to come back and be served by her again! My friends and I really enjoyed ourselves and can not wait to be back.

Alana Fernandez

Great place for a meal after shopping. Love the dynamite roll as an appetizer. Lots of space and the patio is really nice. All of the staff are courteous and provide very fast service. I will be hosting a work party here for sure!

Tima A

Usually come to this location, and it’s always a delight. Fantastic food!! Fantastic service!! Tonight the manager delivered our food and was very friendly and welcoming! Our waitress Leena was on point! Will definitely make an effort to come back to solely because of this visit. ????????

Guelph Notes

Amazing as always! Dynamite Rolls, Caesar salad, Artisan bread, bacon and cheddar burger (don't forget the truffle fries!!!) were all so yummy! Our server (Taylor) was excellent and so friendly and attentive. Earl's is our go-to restaurant when we visit Burlington.

A Bansal

Went on a Wednesday evening for a goodbye meal with a friend that was moving away. We had an issue with a pasta, and the manager came right away. She was friendly and professional. The server however, seemed like he either was inconvenienced by our table, or not interested in working that night. Odd wait times, never offered water refills, waited incredibly long time in between visits to our table, and at the end proceeded to try and butter us up and get us to say that his service was really good. His mood definitely changed from the service point to the end point. Regardless of service, the steak was cooked correctly at medium and was very flavourful, food was hot, my friend had her pasta taken care of by management as it was under sauced and quite boring, and my other friend absolutely loved her soup. Really the food is good here. I'll chalk service up to a one off that won't happen again. Absolutely liked the atmosphere. Parking is convenient just outside the restaurant.

Brian Gallant

Always great food and great service.

Rihanna Corey

Great service.

Duke McCullough

The food and atmosphere is always great. The service is not, wait staff seem to be more interested in cleaning a table than checking on why a guest is not eating there meal. Was it properly prepared, is it cold? She came by to ask if we would like the check. Not even asking, why did you not touch your food?

Tabraiz Wadood

Worst restaurant in the city for deliveries. Drivers wait 20-30 min minimum for an order. Orders are not started until driver gets to the restaurant, which totally defeats the purpose of this service. Very obvious that drivers are given last priority and their time is not respected.

Alyssa Chartrand

We initially made a reservation for my mother in-laws birthday and unfortunately there was some sort of communication error and it had been lost. The staff was quick to have us seated. Thankfully our server Taylor made our dining experience more pleasurable. She was absolutely incredible, informative on all the menu items and extremely attentive. Each one of us picked something off the menu that she had recommended and LOVED It. By far the best chicken teriyaki bowl I’ve ever had. My mother in-law loved the gingerbread cake for dessert! Portions were amazing! Hope to see you soon Earls Burlington!!!!!

Sahil 0038tims

Went to Earls to have a birthday dinner with my wife and it was great. Service and food were really good, and the place has a nice vibe, recommended!

Katie Wagner

I had a great Caesar salad and my friend had the blackened chicken. Both dishes were great. Very tasty!

Rick Mclellan

The food is great, it's Earl's... But I continue to be shocked by the poor service staff and hostesses. Was just told rather dismissively that there's an almost two hour wait because they're short staffed... So let's add poor management to the mix as well. I use to work at an Earl's years ago and this wouldn't have passed the service test

Anudeep Gill

Very nice place with amazing food menu an taste as well but the waitress were not so friendly just wanna finish and go home

A N

Great experience eating here! Staff are very accommodating and helpful. Patio area is heated which makes eating outside that much more enjoyable. A must visit if you're around the area.

Tee Bailey

Food and service is amazing. The Manager Hamish is too friendly and has the best skin fade I have ever seen.

Joanna Severin-Nichol

Very good service and food

Cory Cultrera

Me and my friend had such a great experience! Our server Jessie was very friendly, accommodating and knowledgeable. Both my friend and myself have dietary restrictions, and Jessie and the chef made sure we were taken care of. I got the dynamite roll, which was AMAZING and I would highly recommend to try it! Overall, such a fantastic experience.

Helen Campbell

Excellent food and service. Patio was great as was our server Santiago

Aaron Johal

Amazing food and service. Being a vegetarian I loved the tofu crispy rolls. Highly recommend this restaurant.

Blair G

We went to this Earls location on the Valentine's Day. The best thing about the restaurant is that on the weekend and on Valentine's Day specially it was open untill 2am. I have no clue why other restaurants were closed at 8:00 - 9:00 :p The location of the restaurant is very easy to find, it right with the Mall's main entrance and has a separate entrance that is accessible. You will find a lot of wide parking spots so that's not an issue even on a busy weekend. The place was busy understandably it was a weekend and Valentine's Day together but we were lucky to find a table for two within few minutes without making a reservation earlier. I'd suggest on such busy days, make reservations if you don't like to wait! As of the menu: I'm almost a vegetarian, so obviously I didn't have too many options on the menu but there are some countable dishes you can order being a veggie. The food we orders came in about 30 minute, which is just a bit delayed for me but I give a benefit of doubt because of the busy day. Starters were good - Main course was okay!! and the Salmon was a bit too dry to my linking which took away the actual taste of Salmon. My drink was made to perfection though so I believe they've got a good bar tender ;) Overall it was a good experience but I've had better taste in food - I think I will visit this location some other time again when its not too crowded.

Selina Macdonald

Wow what a place! Food was great, staff was excellent! Nice to be able to go out and get value for your money! ! ! Thanks go all the staff that made out time out special.

Adrian Stadler

Came here with my beautiful date and Aryana was our server. She was awesome and very personabe. Food was amazing, service was great. Clean place and awesome variety for happy hour.

Calvin Ivy

visited Earls for the first time today with a friend, we sat in the dining room which was quiet but lively. The restaurant is beautiful, much nicer than I was expecting for a mall restaurant. Our server Taylor was the best as she was very attentive as well as helpful and accommodating when helping me find a dish suitable to my allergy. Her attitude was uplifting and added to the experience. My food was delicious, I ordered the Fig and Brie Chicken sandwich with yam fries. Will have to come back to try some more!

Jennie Loh

Good food. Great staff make this a fun place to go.