You will be able to see the reviews of real people like you who purchase the products and services of Boston Pizza (Restaurant) near Brooks (Canada).
Currently the business receives a rating of 3.8 over 5 and that rating was based on 127 reviews.
You must have seen that it reaches an opinions average is positive, and it's based on a very high number of scores, so we can conclude that the valuation is very accurate. If there are many people who bothered to rate when they've done well, it works.
You know that we do not usually bother to give feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Restaurant belongs to the category of Pizza restaurant.
We love going to Boston Pizza! We go most Tuesdays for date night. We do dinner and a movie. Staff is friendly,the place is cheerful and clean. Reasonable prices. I would like to see more choices on the menu. Sometimes you just need something different. We recommend this place to everyone.
Horrible customer service
Great until kids came into bar side. As an adult I do not like going to a lounge or bar where children are allowed. Isn't the age 18 and over?
Ordered a pizza for delivery.. Bacon double cheeseburger. Delivery guy was awesome.. pizza tasted like absolute garbage.. hardly had any toppings and the beef was almost burned. Not impressed!
Pretty good food but took way too long to actually get the food
Good food and quick service
Fun, fast and friendly service
Great pizza deals. Always pleasant staff
Delicious pizza with a perfect crust and heaps of toppings. The barbecue chicken pizza with a small drizzle of medium hot sauce added is so so good.
Always great service some of my favourites had been taken off menu and waitresss got one item made for me and offered substitutes steak was cooked to perfection
No matter which BPs location you visit, it's always amazing! Salt n Pepper wings be my favourite!
Very good
This place enjoys amazing popularity in this town and I'm always surprised at how busy it is. The menu is OK, and they do stock the local craft beer, but it's quite expensive and not the greatest value for money.; clearly there's something that the usually conservative folk of Chatham like. Maybe it's the wait staff, who are always great. As with other chain restaurants, the owners could do with adding a couple of vegan options on the menu, and not just salad. Wake up to the vegan revolution and you'll be even more popular.
The Mediterranean pizza was very good but the service from Claire was excellent! She has a great sense of humor and she is very efficient.
I ordered the Hungry Carnivore and it was delicious and filling!
Was very good. Stopped for lunch
Too good way to u guys
Entrees should be out Right away not just before main meal comes out
Bar side serving staff, my hat is off to you.
I just wouldn't order the beef dip again. Everything else was just fine.
Had a steak sandwich and a vegetarian pizza. it was really good and servers are also nice :) the place was quiet
Great food, service & prices. What I liked best is that they were able to accommodate me with my celiac disease. They have a gluten-free menu & they assured me all the food is cooked separately if someone has an allergy.
Food was great and our service was prompt & friendly!
Great atmosphere and delicious food
Our server Kelly was the best!
Good food! Good service! Just a little pricey
Just to be clear, know on good authority that any issues posted here are from previous management. Travel to Cranny often for work and the service is top notch and BP's Bacon Double Cheeseburger Pizza and Coors Light on tap is as good as any restaurant around. Enjoy anytime!
Excellent service... great food!
Great place for a family and friends yo eat. In spite of a rain storm developing to get us a bit wet.
Best specialty pizzas
Great service. Otherwise, pretty standard as far as Boston Pizzas go - prices are a bit high, but the food is generally pretty good. Definitely worth going to if you're looking for a good meal.
Overall, the dining experience here was satisfying! The staff was friendly, timely, and greatly efficient despite the waitress being responsible for serving the entire floor (kudos to Janette!). The Caesar salad was zesty and the spaghetti portions were larger than the U.S. national debt. Would recommend to anyone looking to give their taste buds & stomach a sweet ride.
Very good. Great food and good service. No problems.
Nice comfortable place and service is good. However my order is often incorrect. Seems to be communication problem between waitress / waiter and kitchen. I have come to expect but I am not a regular. Perhaps just bad luck. Good to get out of heat or cold and they do have Wi-Fi.
You'll have to sell your left kidney to eat here. $34 for a medium pizza
Tasty food and great atmosphere. We enjoyed the wine/beer very much. Friendly wait staff. The cactus fries were a hit with our group. Even the kids found the menu easy to order from. :)
We were there at noon and had our meals within 10 minutes. Food was delicious and service was good.
Service good ...food quality okay but too expensive
Food was good, although it did not come as it was ordered. Server was completely unattentive, and had zero interest in our table until it was time to pay. It was not busy, maybe 5 or 6 servers for about 15 tables. Not once during our meal did she attend the table. The table next to ours had issues with her too, she had a friend sitting in the other direction of us who was well served and at 1 point she sat down with. Maybe if we would have had a different server it would have been a delightful meal, but alas it was not. I asked to speak with a manager and none ever showed up.
Such great food and service.
Celebrated my young daughter's birthday here and everything was delightful. The staff even sang to her and brought her free dessert. Dinner was delish.
Nice spot good food fairly good service. Gpod place to catch a game.
Food was ok.
The food was good, but the service a bit slow.
One of those few times when the meal comes out looking as great and delicious as the picture on the specials menu! I had the chicken dill burger with salad. It was fantastic! The cook even came out to serve them to us which I think is great. Courtney B was our server and she was on top of everything. Our food only tool about 2/3s of a drink to be ready and it was decently busy when we went. I would definitely go back to this BPs.
Terrible customer service. Won't be coming back. Have no idea how you call yourselves a sports bar. No use complaining to the manager as the one on duty couldn't care less
Dinner was good and very careful with cleanliness during the covi9
Best pizza in Brooks.
Amazing
Lunch
Went in on the evening of sept 11 to treat my wife to our anniversary dinner. After about five minutes a guy (maybe the manager, not sure, he never introduced himself) came to tell us it would be a bit of a wait. I asked how long of a wait ? Before I finished asking this question a waitress came and said something to him and he turned and left us standing there. Well that was a bit rude I thought, but we sat and waited for him, or anyone, to seat us or at least tell us how long it would be. A waiter came and helped some customers with takeout orders, but never addressed us sitting there. Two other couples came in, were never addressed and gave up and left. After about 20 minutes, we gave up and went to Mr Mikes, where we were warmly welcomed, promptly seated and had a nice meal.
Fast service. Great food
I loved there spinach dip..now there serving hot soup with a trace of spinach. What a waste. Luckily they took it off my bill but the main course took about a hour. Think I'm done with this Boston pizza.....
The food was good a little cold but good non the less
Great staff and always good food.
Loved it great service
Good food and service we had lunch . Windows and blinds where were sitting could of been cleaner it was a bit gross .
Great food, great service, great company
Have gluten free options and food is very good. Kind of on the pricey side but great place to watch sports.
Food should have been a lot better for the price.
Always a pleasure to have Charity be our server. An asset to have her!
Fast friendly service!
WORST SERVICE EVER!!!!! I MADE AN ORDER THINKING THAT I CAN PAY USING MY CARD ONLINE, THEIR SYSTEM SUCKS AND THE ORDER WAS PROCESSED RIGHT AWAY! CALLED IN TWICE TO MAKE SURE IT WAS CANCELLED AND THE LADY WHO ANSWERED THE PHONE SAID "I WILL MAKE SURE THAT THIS WILL BE CANCELLED" TOLD THEM THAT I INTEND TO PLACE THE ORDER USING MY CARD ONLINE BUT IT JUST WENT THROUGH AND SINCE THEY DO NOT ACCEPT MY CARD INFO OVER THE PHONE,THEY SHOULD CANCEL IT SINCE I DON'T WANT THE BIRTHDAY CELEBRANT PAYING MY SURPRISE FOR HIM.. WELL GUESS WHAT, THEY STILL DELIVERED THE FOOD AND THE BIRTHDAY CELEBRANT WOULD HAVE TO PAY FOR IT!!! DAMMIT!!! I CALLED TWICE TO CANCEL AND I WAS ASSURED THAT IT WILL BE CANCELLED. Order # 16162868 Total $177.98 YOUR SERVICE IS THE WORST! THANKS FOR RUINING A BIRTHDAY!!! ---THE DETAILS ARE ALREADY ON THIS REVIEW, Order # 16162868 Total $177.98 AND YOU HAVE MY NAME HERE
This is by far the best Boston Pizza I have been too. The server was fantastic, the coffee was hot and our meals were perfect ! The server check on us 3 times, took away the dirty dishes, refilled our coffee and asked if we wanted dessert. That's what gets you a 25% tip ! Keep up the good work Chatham, we will be back:)
Bit of slow service, and ceaser salad was a bit soggy but had very friendly staff and other dishes were great
Well I was at dinner I seen a manager by the name of Amanda belittle one of the other employees. I found this very distasteful and unacceptable work place behaviour creating a hostile and uncomfortable environment
Good food clean good service
Decent but nice service
Great place to for dinner
Good apps and drink selection. Other food is a little over priced for what you get.
Food not hot enough. Staff underwhelming.
I would only choose to go to Boston pizza if I could not make my own food and there was nothing better to find.
Very noisy. The waitress was friendly. A group of people were very loud and obnoxious. Using foul language. No disregard for anyone. I will never go to this place again.
They have stepped up their game to exceed COVID-19 cleanliness requirements, Masks for all employees and continuous sanitizing. Great idea having menus stuck to tables so they are sanitized with the table Food is always predictable and spiced just right, beer is always cold Love the parking lot patio, hopefully this progresses with heaters and a solid roof in their patio area to extend outdoor atmosphere late into the fall like they do in Europe.
The prices are high. The food was very good and filling. Portion size for sides are small when you consider the prices you are paying.
delicious
The food was delicious! Our server was Friendly
Amazing food, great service and relaxing atmosphere. We love coming here before a movie. Easy walk over to the cineplex means dinner and a movie is a very simple, tastey and entertaining date night! …
Good food at reasonable prices. Excellent service.
Good place to meet. Good food.
The service was good but the food was not. We usually enjoy BPs but not this one.
Grate staff and awsome food!! I love going here
Service
Amazing service
completely sick and tired of this boston pizza location their is a montanas accross the street don’t bother wasting your time and money here. I work here regularly and it seems every time i come to boston pizza here theirs no food left no specals available i guess the food truck doesn’t make it to brooks very often. Why bother advertising specials or food you can’t serve. Everything is frozen and reheated anyways get bigger freezers or order more food its not rocket appliances.
Jelly gravy.
Forgot my salad. And service was slower and not as attentive as usual
My husband ran into financial issues while working in Brooks and they went over and above getting him some food. I would highly recommend these guys to anyone!
So far have yet to have an order right wether take out or dinning in.
Ate here on Easter Sunday. Food was good and service was fast and friendly. Will visit again.
Always an enjoyable experience if you're going to watch any events with friends and family or just to sit down and dine on the quieter side of things. Great atmosphere with wonderful staff, although can be stretched thin at times and in turn service starts to lack. Overall experience is great especially going out with friends.
I ran the kitchen in Okotoks Alberta! Fantastic environment!????????
Had a light lunch that was fabulous
We had a great meal tonight at BP. Our waitress Rebecca was very kind and helpful, especially with our diet concerns. Thanks for making my birthday dinner special.
Nice and friendly service, good location with great parking
What an amazing experience... we came in with our Mite Fastpitch Rep team, a group of 30+ kids and adults, and they were amazing! Fast, efficient and very accommodating! Charity, our head waitress, was phenomenal and made the whole experience smooth and easy!! Highly recommend!! Thank you, Paula (Brampton Blazers Mite Gold Manager). ????
Amazing
Good food and prompt service most of the time.
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This was great!????
I popped in after the lunch rush. Service was slow, even though the place was virtually empty. I ordered what I consider to be expensive wings, and got the lowest grade, anorexic appendages ever. The two flavors I ordered tasted largely the same - honey garlic and Thai something. A few wings into the meal, I found a very long blonde hair snaking it's way through my fare. The bartender disappeared for quite awhile. I ended up walking into the kitchen looking for the boss. They nullified my bill, and I walked out. I was there for an hour and a half.
Great food and good atmosphere
Good gluten-free option
Excellent services even though it was very very busy...food was hot,fresh and will order again...all around great experience and we will be back
Went in on a monday afternoon at 2:30 bar side wasent overly busy. Grabed a seat by the window. Took her about 10 mins to grab our food order but had stopped by to drop off water atleast. We ordered and about 30 mins goes by still no food. This seems exessive as we had ordered a chicken ceaser and bandera bread. We were in the resteruant for over 45 mins in total with no food. When I went to tell them not to bother I was told the order had been in the system for 20 mins. Ok so she forgot to put the order in..... 20 mins is still a long time for salad and a appy. I told her not to bother and as we had only had water I said cancel the order. Overall they were either extreemly short staffed ( alothough it wasent packed just steady) ,the server was new or because we weren't drinking we were not a priority. Either way wont be back.
Great quality of food ans very fast for takeout.
It was awesome
Worst service ever. my waitress was rude an acted like everything was an in convince to her. then when we got our food one persons had a clump of hair in it. i had entered a complaint an they say they will get back to you in 2 business days. they never got back to me.
Great food, staff and the owners are awesome.
I'm not a Boston pizza fan typically due to the price, but I have to admit - you get what you pay for. The staff and food - were both great.
Great food, friendly staff
Best food ever fast tasty and all fun
Great selection of food and beer.
Nice atmosphere and can watch sports or go to lounge side if family with me
Great service, delicious food! We truly enjoyed our visit.
Shocking service, pizza delivered on a kind of bowl no plate knife or fork, so ate it with my hands and no napkins to wipe hands on, no refills took ages foe someone to take my order, the guys to busy talking about turbos and engine power, would I come here again? No
We recently dined here. We were very impressed. The Hungry carnivore is the way to go!!
Not bad at all
Very good food
Fast friendly service.
Good service, waiter was nice and kept our drinks full. Food came out and was delicious, wobderful experience.
Always liked this place when I come to town. Friendly staff that always greet you with a smile!
Had a lovely meal with my family. Dessert was amazing!
Good atmosphere, good service....but $30 for 1 large pizza.
Terrible food. I ordered the alfredo pasta. Absolutely no flavour. Tasted like wet noodles. Waste of money
Service
Had the grilled chicken bowl. It was great. Service was great as well.
Super friendly staff.. thx Pyper and Rae.
Very good Boston Pizza location. Friendly servers.
Arguably the most overpriced restaurant in Cranbrook for the quality of food they serve. Also one of the most popular. ????????♂️
(Translated) Nice (Original) جميل
Waited 45 minutes for take out pizza and then had to go into the restaurant to asking it was ready. PAID $30 for a Luke warm medium pizza.
Excellent customer service and the food was awesome! Even a free dessert for my birthday!
We love to go to this Boston pizza when we’re in cranbrook. We really enjoyed our food and exceptional service from kalee. What a wonderful and hard working waitress. We will be back for sure
The food was delicious. A little uncooked. Service was okay.
This is our favourite place to bring our 5 year old. Great food and service. We always enjoy our experience!
Great food and service
Good staff, good drinks, good food.
Not so good
Waiting time (in car) reasonable. Great, fast and friendly service. Food: delicious.
Good food, and friendly staff
Great food.
They have something for everyone one so it's a great place to take a large group. Fast friendly service and reasonably priced.
Great atmosphere! We always have a good time here. Manager Tyler is super awesome !
Excellent restaurant, super staff and great food.
Had a great time, good food and one excellent waitress couldn't ask for anything more
Love Boston Pizza !
Always a good place to grab a bite and a beer
The food was delicious and our waitresses were great ????.
Service is Always good food always good
For a Boston Pizza, service was exellent and the food was good too!
good food. speedy lunch service
I'm not normally negative when I write reviews, but unfortunately there was little to enjoy on our visit to Boston Pizza. We haven't been in a while and wanted to try some of their appetizers. We tried the Thai Bites and the Cactus cut nachos. The Thai bites were tasty but that was about the extent of what was good. The Cactus Cut Nachos were very disappointing. About half the size of what you see on the commercials and at best they were warm. Considering the cheese hardly melted and the portion size for the price there was little to like. The Spicy Perogy pizza is one of our favorites and again BP let us down. The pizza was cold as the cheese didn't melt and the spicy kick was no longer there. Sadly this will probably be our last visit to BP.
Great
Always a good bet...
Great service bar side
Very accommodating, such friendly staff. I feel very comfortable here and such great food.
I order from Boston Pizza about once a month and usually is good. This time I ordered a burger. Burger came with no toppings. Just the meat and buns and cheese. I was pretty disappointed. I hope Tyler knows about this and mentions it to the cooks.
Love it here Rilly yummy food good place to bring your family
Best jambalaya i have had including 50 plus locations
October 17, 2020 Boston Pizza Chatham A friend of mine took me out for my birthday, knowing that I have severe allergies she called ahead of time. Upon arrival, The staff we all prepare and well informed. It was inspiring to see the whole team on that shift working together. The staff took extreme measures to ensure the health and safety of my wellbeing. Making sure there was no cross-contamination. The server, I wish I could remember her name was an absolute angel; she was so empathic and went above and beyond her expectations. After speaking with a family member that is a GM of a few restaurants, She would hire her in a heartbeat! Truly amazing to see such a professional and caring staff. Great Job Boston Pizza of Chatham. I will be recommending my friends and colleges. Thank you to the kitchen staff who sometimes unrecognized, you are amazing!
Great Atmosphere. Good food..friendly service.
Had to put my own salad together
Very good pizza
Loved being on a patio with a cold drink in these uncertain times.
The food is overpriced. 2 people, for 71 dollars makes us think we could have gone to a higher end restaurant for a 4 course meal. I understand Chatham likes its Boston Pizza, but to me the price does not ring true, with what the full experience could have matched. Suggestions would be, remove the extensively robust menu, and attempt a breakdown of prices that match similar restaurants. Half the price, will get you similar and satisfying results. The service was extremely quick, and we were grateful to the attentive service. Thank you for double checking on our order as well.
My server she is the best server I have ever every thing was excellent .
Service was good. Great food and drinks.
Good lunch today.
Good food, good service, awesome people :)
The service was the worst that we had.
Always clean, the service has always been good. All the servers have been awesome everytime I've gone.
Bourbon BBQ chicken pizza was great
The Jack Daniel's sauce for their ribs is really good and the price is too
Good pasta and spicy pizza best to go on tuesday for pasta special. Over all good
Food was excellent. Fairly good value
Always good fresh food and atmosphere. No complaints
Great service and we ALWAYS get the flat bread with cheese appetizer: its addictive. Good food and COFFEE
Slow slow slow service. Pizza and kids meal came out a little warmer than cold.
Great place for food n friendly staff ????
Found two long hairs in my burger and my fries were cold and old and my chicken bites were soggy and mushy. Don't waste ur money here !!!
Delicious Pizza and Salad. The waitress was amazing, friendly and helped with suggested menu items. I'll definitely return
Fair food If you are short on placing to go. Great service though.
Good beer, pizza, and veggie burger. Pasta Alfredo was sub-par. Good wait staff. Pleasant experience.
Pretty pricey for a mediocre meal.
To greasy
Nice place and friendly staff. Just like all of Cranbrook.
Always great food friendly staff. They have satellite so you can watch football unlike Montana's only cable and rerun sports.
2nd draft was flat. Where do those bubbles go?BP has a difficult time maintaining their draft lines.
Amazing food, excellent service, best bps I think I've ever been too :)
Very good gluten free options. Great service. Very friendly.
Not the fastest place I've been two costing a star but the food and atmosphere are great. I had the jambalaya fettuccine. I highly recommend it.
Like Pb ever since they updated their menu
Good staff. Not super fast service, but good food
The service was A+ as usual. The meal was exceptional. Thank you for the awesome lunch.
Sports bar, great service. Pricy food but yummy. Reserve seats if want but not needs. Sat busiest day. Kids menus and gluten free.
Good food and great drinks!
Went for dinner to celebrate my oldest girls acceptance to University. 3 of our family members got our meals but the oldest did not. Waited 15 minutes hoping her meal would come but when it hadn't arrived went to speak to a manager. After telling the manager the issue we waited another 5 minutes only to find out the meal hadn't even been started yet because it hadn't been rang in. Do your self a favor and don't bother going in. Manager that came to the table was apologetic and said they could make something quick but clearly that's not the truth cause the couldn't get my daughters order right. Plus my wife's steak was raw when she ordered medium and the potatoes tasted like they came from the microwave.
Always great service and great food
Good pizza like always, great place and great service
Since my all previous order it’s not at all correct,each time some toppings missing even telling again and again it’s repeating not taking care of it,no apology no regret and not accepting their mistake and blaming that there is something wrong with online order, even when I make them see my online order they do not accept and telling we don’t know the reason, total unsatisfied answer.If they have some technical issue with online order they should address it but not doing any effort and doing same mistake again and again. And one of the manager was telling it’s not their fault and she did not know anything about online order. If this is the answer from manager then don’t know what to expect from them. I m spending my money on food clearly mentioning In special instruction column , not taking care of it. I am really looking forward to take some quick step to tech dept if there is something wrong in online order because in my email confirmation it shows all my toppings but can not see on my pizza, high time now. Ridiculous ,and pathetic service. Not at all at the level of high satisfaction.
Food was very good. Everyone enjoyed their meals.
Good atmosphere and clean. The place has a trendy updated decor. Servers was professional and well kept in uniform. The pub side is a bit noisier butvwithout children. The restaurant side has booth and tables but good privacy. The food is good but portions per $ isn't great. The sante fe chicken is fine but I miss the chicken Alfredo Stromboli and even the perogi Stromboli.
food was good
Amazing service from the manager.
Came in with my wife and kids, we were seated and waited forever to order food. Ordered appetizer and meals, then proceeded to wait almost an hour for our meals as people around us sat down ordered, ate and left. When we finally got the appetizers, no plates were given or napkins. It was the longest most drawn out dining experience ever. Won't go back.
Water tasted like sewage and our pizza came out under cooked and when we asked them to cook it longer, we were informed that that was not possible and the pizza would still be the same. We have had this pizza numerous times at different locations and it was cooked perfect every time.
My favorite Canadian franchise
I had the Viva Italia, it was amazing. And the staff is super friendly.
Food & service were good. Dim lighting, even before it gets turned down for 'ambiance', makes reading menu & bill difficult
Great Ceasar salad and Pizza. Service was excellent!
The food is good and the place is family friendly, sometimes the take to long to bring your meal and it's cold when you eat it, but besides that the personel are friendly and polite.
Food was fantastic and service was amazing ????
Beer was cold and constantly refilled on hot Monday evening.
Absolute worst experience ever!!! Ordered a tropical chicken with two orders of tai bites for delivery and when it arrived pizza was burnt, it wasn't even tropical chicken and on top they forgot an order of our tai bites. So we call and understand these things happen. They were more than happy to redo our order and second try our pizza was now undercooked. I could literally mold the dough. I am just so upset.
Pleasant service and delicious food. Social distancing on patio allowed for comfort.
Good place to eat for medium price point in Chatham-Kent the food is good the staff is friendly and eager to help
Great pizza awesome service
Best place to go! Friendly staff amazing people and the best deserts i have ever had
Thanks for the great food. What you do for the Cops for Kids Charity is amazing
Not enough servers on staff
It's disappointing that BP constantly changes their menu taking away local favorites. Food is bland and the chicken parmesan I ordered was something out of a freezer with barely any sauce to cover it up. Sorry BP Cranbrook we won't return.
Frustrating: given wrong information on how long it would be for a take out order to be ready to pick up-much longer than they said. Then the order was incorrect so another wait & the mgr was extremely rude when I wasn't happy about it. Also very expensive-a basic ham & pineapple medium pizza over $28. I will not waste money at BP Cranbrook again. Tried to give No Star but couldn't.
great lunch their $10 combos are a good value.
We love going there. Good food and a good vibe
Great Service
Good food. Good service. Nice atmosphere.
Food excellent and do was our server
Yaaaa..baby!????
Foods good alright service.
Sour cream is only $1 not 3
Great service from our server. Decent food. The new location looks good and more spacious.
Great food and drinks. Customer service is very friendly
Always great food and service
This was my first time trying Boston pizza, I ordered threw skip the dishes and omg the food was amazing, the delivery was very fast under 40 min of ordering I got my food. Everting was delicious and still pretty hot by the time I had got …
We love Boston pizza in Chatham and their staff is the best!
Shrimp tacos great as always.
Good food good prices...staff is pleasant. I always have the chicken pecan salad. Large portions of several veggies with a grilled chicjen breast. The restaurant is clean. And always hopping on game night.
Excellent food a bit pricey
Very good service and tasty spaghetti.
Shrimp tacos and the southern chicken sandwich are amazing!
It's a Boston Pizza: Reliably good food, a good selection of beer at a reasonable price. I had a spicy chicken sandwich (who's exact name I forget, but it's the one with the jalapenos on it). It was very tasty, but also very spicy. I like hot food, but that was about an 8 out of 10 on my "still good but not painful" scale
Great food and great service
A Nice restaurant with a friendly/happy environment and good customer service with a plasnent smile,and some good yummy delicious food for your money ????????.
This is supposed to be a family restaurant but someone forgot to tell the kitchen staff that
Great food, and such a good deal on pasta Tuesdays.
good food good service
Would like to see Vegan Options on your menu. A BP location in Red Deer advised that effective Feb 5th they were introducing a new menu that included several exciting Vegan options. Can you tell me if this change is coming to our Brooks BP location as well? It would be so great to be able to enjoy a good (vegan) meal out on the town again!!
The pulled pork is good but,it isn't very big for over $12. Boston Pizza is very pricey for a pizza chain. Service was slow. I ordered delivery & it was $33 & change for 1 person, at those prices I won't be eating there much. It will be rare.
I had a great experience here this last time i came. The food was delicious and the server and host and hostess were vourteous and professional and smiled. Great service and food! A bit expensive though.
Love the place.... great food
Great Food & Warm Atmosphere
Food is garbage service sucks
Meal type
Good service and pretty decent food. Clean dinning and lounge areas. Clean washrooms. Abundance of parking. Like all other Boston Pizza restaurants the tend to be a little pricey.
Really good food but the place was empty
I had a steak sandwich for $18. But I cannot eat wheat so I had fries and a salad instead of the garlic toast. It cost me $24 which I found ridiculous! The salad was not wonderful and the carrots in it had that old musty taste like they get if peeled and left to sit around for several days. I think I could have been given the option of a few slices of tomato or orange or celery sticks with no extra cost. I would have paid extra for gluten free toast but only hamburger buns were available and they are not very good.
The table service was terrible! We never got asked if we wanted refills, how the food was, then we waited for half an hour. I finally had to go find the waitress n tell her we are ready for our dessert.... Boston Pizza is usually great. But not this one. >I’d much rather give a good review than a bad one...but I also like honest reviews. I’ve been back and so I will say the service was great this time!!!! We got through in a lot less time than the last!
Delicous food and busy night
One of the best place to eat it has outside dinner with heat lamps
Great service
The Nicest, most personal ladies that work there, from the brunette hostess to the waitress that's only been there a yr, so nice, attentive & fun to talk to!
Food wasn't that great
Went for dinner in the lounge at 10 pm on a Monday - not busy - Had to wait to place the order, had my order sitting under heat lamp while she took care of other customers. The worst was that after my pasta was served, she didn't come back to see about my drink, which ran out, and I had a plate of hot pasta. I didn't see her in the room at all, which had about 12 customers. After about EIGHT MINUTES without a drink, I called the restaurant from my cell and told them to send her in here with a refill. Brutal...
Unfortunately, one of the best patios in town, right by the highway...
Was too noisy and there was asked to remove my mask so that cashier could hear me people were crammed into the waiting area won't be going back till covid is over
Good food.. service was sluggish but can be expected from a Holiday Monday.
Too busy
My experience here haps always been good! The staff are friendly and the food is always so good! Every time I come to Chatham I go to this restaurant because I know they have stuff I love to eat! Never have I had bad food! Will 100% go back!
They need more burgers to pick from or a build a burger on the menu
Good service
Amazing place! I usually visit this place once a month and everytime they provide exceptional service. Their menu has variety of dishes. They always serve hot, well presented, delicious & fresh food. Cactus cut potatoes, wings, tacos, …
terrific
The food is always good here and my son loves it also. Win-win
Service was poor. Food was over priced for what was served. Went to meet people for a birthday. Probably will not go again.
Nice location, great food, free wifi.
Taylor did a great job looking after us
Always good
It's a Boston Pizza. Expect the same as any other Boston Pizza you have ever visited in your life.
What's not to like about BP's? 1 suggestion I would like to present is that they need some keto friendly options on their food and drink menu .
I had one of the thin crust pizzas which were on the new menus. Worst pizza I have ever had. Boston Pizza has become one of the poorest value for money restaurants in the last couple of years.
just after long time i wasn't there ,i want there to enjoy my night with my son and my friends it was around 8:30pm they told me it's close and just 5 minutes after me four young guys came in and they let in them. i felt confused .it's really resisting servant was there on September 6 ,2021 evening. i felt sorry for the but i got another restaurant to enjoy my night with my son and my friends.
Brought a little 9 year old birthday girl - the waitress and rest of staff made it a very special event
Ok
Food is the usual. Warm and fresh, clean premises. Shout out to our hostess (didnt note her name in a hurry) very warm and extremely good with the kids❤
Decent
Great food medium size plates
They are great with my diet restrictions.
Food is pretty good, prices slightly worse, and service worse yet. Not too bad though
Great food
My family enjoys going to Boston pizza for suppers. The beer is always freezing cold and the food comes out hot. The service is friendly and we have never had a problem. They even brought out a special dessert without even my asking for my daughter when I told them she was lactose intolerant. I just said she couldn't have the ice cream and left it at that. They brought her out a cookie and some gummy worms. So thoughtful.
The pizza was all right. Don't order spaghetti and meat balls. There is not nearly enough sauce to cover the noodles which are at least twice as thick as a typical spaghetti noodles.
Always good food
Service was slow, food was ok.
Great food and deinks
Its a Boston pizza , when I'm on the road its a good go to for a meal and drink. Across Canada there very very consistent which help a lot when in a new town.
Awesome
Eat there every week, the best staff and love there food. Taber is fabulous, thanks Gill for treating us so special.
Great service and good food.
The waitress must of had a bad day, she was not very helpful and forgot some stuff. Food was good though.
Great food, great service. Very clean. Family sitting or lounge
I was served the wrong plate, returned and replaced. They realized it and switched it. Not sure, but I think they gave my un used, returned plate to someone else! Not impressed. Food was good, otherwise.
Great place!! Waitresses quick and friendly, even changed the station on one of the tvs for us, we made reservations they were all set when we got there, i even brought a birthday cake they brought out for my boyfriend and sang for him, prices are a bit high but expected that, the chicken fiesta pizza was really good lots of flavours, thanks boston pizza!!
excellent food, good service, a bit on the pricey side, but you get what you pay for, I suppose.
BP can do way better. When the steak is charred, try to own the problem rather than try to send it to the table like that. This happened to us twice today. Really not good. Free desserts do not compensate for a spoiled dinner. Get your act together!!
Food was good, friendly staff.
Food is usually good. Service is poor
Average
Good meal at a fair price. Service was excellent. Would definitely return.
Typical boston pizza with the exception of great staff and great environment
Cherity serves us and makes our Boston pizza experience fabulous, she is the best waitress ever & she deserves a raise! Always gives us the best dining experience, with her beautiful smile and personality!! Because of her I gave 5 stars. Thank you!
Good food and drinks.... Courteous staff!!
food is quite good and the staff are super friendly, just thought I was paying too much for the amount and quality of food I was receiving
Mediocre experience
This place serves nothing but the best microwave dinners money can buy.
Service was extremely slow
Always accommodating staff. Good food, a bit pricey.
Always a pleasant experience, for any occasion any time. Love it:)
Brought in group of 7 last minute. No problems. Service was fast and food was excellent as always.
Just terrible food just really poor quality of food no flavor. Way over price for the terrible food
Was in here last night for dinner with my girlfriend and had the worse service I've ever experienced. Got sat by the hostess and waited at least 10 minutes before a server came to take out drink order. It was about a half hour 45 minute wait for a poutine and a salad. My girlfriend ordered a regular Cesar salad but was brought a chicken Ceasar salad and when she said she didn't want the chicken the server that brought it out have us attitude and said can't you just eat it and we'll take it off the bill. After the server took the salad back to the kitchen we realized we had no cutlery! I had to get up and ask a different server to bring cutlery. Felt like we were being rushed out when the server asked if we wanted the bill while I'm still eating. Server seemed like when we were paying she was trying to be friendly while I was paying as if she was trying to get a tip out of us. Never happened. Safe to say that we won't be going there for a while now.
A nice place to stop for good pizza and pasta, the food is good not fantastic the price is good. Staff were very nice and helpful. the restaurant was clean and cheery. We enjoyed our visit and would definitely come back. Always a great place if you have kids. The cactus chips are nice and just the right amount of spice.
Nice place to spend an evening!!
Good food. Good service.
Get staff fast service.
My place for date night
Atmosphere and food was good. Thanksgiving Monday.
Excellent
I gave this 3 stars because the server was awesome! The amout of time the food took to come out was LONG! The food was not great. Some came cold. One of the vegetarian items had meat on the plate.
Enjoy many items on the menu but near impossible for a family of 4 to dine out for less than $75... that will be keeping us home more often than not.
Food was good!
Cold pizza. Scant sauce on spaghetti and meatballs. $58.00 The only good thing was the nice delivery driver. Other than that, epic fail.
Very good food !
Great service and Good food. Friendly staff.
I called Boston pizza in brooks last night at 7:02 pm for three orders of wings they said it’s going to be 20 minutes, I showed up 7:25 pm paid for the wings and they told me that it was just getting pack up, 5 minutes later they said they gave my wings away, and the new wings would be out shortly this was at 7:35, at 745 they said it would be 5 more minutes with a big smile, the wings cane out at 7:58 Wrong wings as well
This place sucks! Most unfriendly waitress I've ever met. Told her I wanted my food order later after I ordered it. Not even 10 minutes she said its ready you better take it or I'll through it in the garbage. I will never come back here!!
Meh, it's in Brooks, what can I say. Extra star for being close to a good EV charger. The food was passable, but we both felt a little nauseous later, leading me to suspect maybe not the most hygenic or some kind of foodborne pathogen.
It was ok
I wanted to order for delivery because I am on crutches and mobility is a challenge. When I called I was told that we could not get what we wanted delivered because "It doesn't fit in the box properly and that can sometimes affect the quality". I am ordering food for delivery I don't expect it to look like the food in the picture. So you lost us as customers as we rarely eat in your resturant and now will not be getting delivery. I am very lucky that it is a weekend and my husband is home to take me for supper. Ps nachos are pretty hard to affect quality of.
Have you ever gotten your food for free and thought to yourself: "I feel like this restaurant should pay me to eat this microwaved shitpile they call a pizza"? That feeling applies to practically everything I've ever eaten at a Boston Pizza. In multiple cities. How Boston Pizza perpetually exists in a constant state of mediocrity while keeping such outrageous prices is well beyond mortal understanding.
Love the food!
Server was nice but reception had whatever attitude ????
I love the food and good severes
Awesome food and staff
Tasty food, great service
Extremely friendly staff, great atmosphere for all ages
Dinner was great service excellent.
Intimate location with great menu and lots on tap beer choices.
Service ok.Fopd good
Consistently above average service and food. Could use an update to menu but you always know what to expect.
Good place for a pint and food. Good staff, friendly and observant
The pizza here is fabulous. Try it!!
It doesn't taste so good..it doesn't look like Boston pizza
Good consistency. Clean and enjoyable atmosphere.
Boston Pizza food was good, the service was great, very convenient when you xmas shopping and in a rush.
Least favourite boston pizza location I have been to, our food took over an hour, we recieved our appetizer after all of our food. The kids all got fries with their food, and they were very weirdly spicy even to adults. When they replaced with new sides, the 'steamed' veggies, were rock solid and inedible for a young child especially.
Very ok. Large selection
Good food great service no complaints
Food was good, wait staff was fantastic!
The server was friendly, good with children, and attentive. The food was good although it felt like it took awhile to come out (maybe just because I was hungry though). I had a spicy chicken burger and the sauce was very hot, a little more spicy than I would normally eat, but was still tasty. Husband had pasta with mushrooms and said it was good.
Excellent
Stupid expensive
Great atmosphere and service in their lounge
Great place good people
Love the food at Boston Pizza and the service here is top notch. Special shout out to the Manager Tiffany who gave some extra attention and server Taylor who took care of me while my server was busy. Will definitely eat here again.
Economic business lunch with prompt, friendly service
We went to this place because we always had a great experience with Boston Pizza. The lady passed out table 10 times, didn't even bother to ask if we need a refill. Finally our food arrived... Cold burger, patty was not only cold but dry. Bun on chicken sandwich was dry, crusty and meat was cold. Usually someone passes by to ask "how is everything?" But no one come... Finally we asked other lady for a cheque and left. We are not coming back.
Service was great our server was and is a very lovely young lady
Mediocre for me but people seem to love it. Thai bites and calamari are good.
The best food in town
Service was extremely slow there. My food was delivered quickly, but I was finished my pop, and the waiter didn't even ask if I would like a refill. Even when I said, "Excuse me!" he rushed away. I waited more than 20 minutes to receive my bill after the dishes had been cleared. When I received my bill, I waited at the counter for another 5 minutes before someone came. When I said I was paying cash, he said, "Oh," and walked away. I asked to see a manager, and I just got excuses that it was "busy" (a Wednesday night), and the waitress was very defensive and argumentative in front of me and the manager. I will not be going back any time soon.
Good late night dinner
Good pizza, quickly delivered, ok price.
Service was slow. We were a large table but it was still slow.
Good service.... food good...prices seemed high
Coldest beer around!
Handy with a place close by to park a semi.
Ordered a thin crust pepperoni pizza with addition of mushrooms. Pizza was overdone (badly so) pepperoni was so thin it was transparent, could not tell if there were mushroom added as they was a few specks that may have been mushrooms . There was about 1 1/2" of crust showing with no sauce or cheese and overall the topping was quite thin ... Very little cheese evident. Were we disappointed yes very much so. Would we go again to BP Cranbrook ... Never.
Lunch is always quick and delicious. We always have the same server on the bar lounge side. And she is always so welcoming and warm! It's great across the board.
Great food and great fun...personal Meteor and a couple of pints...coldest O.V in town and nice friendly service
Pricey for the quality and quantity of food. The service was sub par. I am in no rush to go back
Good food! Prices a tad overboard!
Good food and nice cold beer.
Good food and good wait staff! I would definitely recommend this spot.
Great service and great food
Great food, great staff
Good food, good beer, good service
Great restaurant . Food was good. They made a minor error on my daughters order and were excellent in correcting it. Awesome service
Good food, good service!
Food was good, slow service do to not enough staff.
Good food
Always an okay experience at Boston pizza. It was pretty expensive for what you get in reality, and the food was not special at all. Staff seemed rushed even though there was no one there at the time.
Good food lots of Sports
There was one good server, we didn't get her, they were waaay under staffed. $$$$ for the service you get
Yas wery good
Good service, good food
Bland food, service is good
it's a noisy Pizza Joint
Lunch
Always good!! Our waitress, Andy, was awesome!!
It was good. Service was great.
Great food, service and reasonably priced
Our waitress was super friendly. We waited a long time for our food which was just appetitizers, which was fine since we had nothing else to do anyways. Wish they were better staffed but understand with the whole pandemic thing going on.
Exceptionally friendly service
In December of 2020 I tried to visit this Boston Pizza for a meal. Not sure if this restaurant maybe went a bit overboard. I was refused service based on my address not being based in Chatham. …
Popped in for a bowl of soup for lunch, French Onion is excellent!
Always know what you are gonna get.
Great atmosphere with even better food
Fun????
Good food
Awesome service
Dinner was fantastic, waitress was beyond great and patient with our kids. Definitely will return! Have never had bad service here!
Great food, friendly staff, fun clean atmosphere. Sometimes on the pricey side but worth it for the taste. Great for families.
Excellent service and price. Staff is very friendly too.
friendly staff and safety conscious Thanks!
Great food. Wicked service.
Awesome!
Boston Pizza Brooks was amazing! Medicine Hat Air Cadets were stranded in Brooks due to weather and BP's stepped up and donated food to feed our cold and hungry troopers! On behalf of Squadron 239 Brooks and our fellow Cadets Medicine Hat Squadron 15, thanks for being there for our youth!
Kind of pricey but good.
This is probably the worst-run restaurant I (or any of my colleagues) have ever been to. We were staying in Cranbrook for work for two weeks and decided to try Boston Pizza. Well... not only were they severely understaffed (thus we had to wait forever for everything as well as wander around the restaurant initially to find someone to seat us), but they messed up our initial order. I ordered chicken with my order and there was none that came with my meal. But because of the sauces and mushrooms, it was difficult to tell. No one could tell if there was chicken in it, so we asked our waitress - she said yes. After I finished the meal, she confessed that there was no actual chicken, she'd forgotten. She never apologized or anything. Then, she took two coca-cola orders off our bill, when I asked for my meal to be taken off instead because I didn't get what I ordered, she said she couldn't because I'd eaten the whole thing. What a joke! So I filed a complaint, and the owner offered a coupon in return. So we decided to try BP again, we got a good waitress. Except... it turned out the owner had never actually sent the coupon (she said she had). But our waitress was able to make it work so we were ok. So, in a rush, for a 3rd time we ordered delivery (our fault, right?) Except... they AGAIN FORGOT TO ADD CHICKEN!!! Not to mention, they only gave us two sets of cutlery for 4 people. Suffice to say, STAY AWAY FROM THIS TERRIBLY RUN RESTAURANT!
The soup of the day was good.
They have dedicated staff integrated included and in hot day they have cold draft I mean sud draft
Great staff and fabulous food
Good service and regular quality for BP.
Love the food amazing service great staff
Miss the pizza burger, but food and service w were good. They made a thin crust pizza by mistake and on their own had another one made and brought out to us to eat or true home.
Great place for thin crust pizza.
Grilled Chicken Club on the patio was excellent. Very nice server!
Super friendly, good food. Couldn't park in the pickup stall with our truck/trailer but they brought our food to us.
The food is way overpriced for the quality. Service was ok.
Deliver to my room at the Ramada every other night. Food is always great and people are always friendly. Probably one of the best BPs I've ever eaten at.
Great food, fantastic service. Kirsten is one of our favorite servers. Thanks for that!
Nice place. Staff is friendly????. Big t.v.???????? Screens. Clean washrooms. ????
Always good food.
Decent place to have a drink. The cactus cut nachos were very good.
nice selection of menu choices friendly staff
Food was just ok for me haven't gone back
Good beer, good grub, good service.
overpriced
Always good food!
It's open again with limited seating. The person cleaning the tables was doing an excellent job, but the benches in the booths were not getting a wipe down. Suggest you don't touch those with your hands. …
Great food, variety, good prices. Friendly service with safety protocols.
I called ahead for an order for pickup. When I arrived while waiting, I was surprised to see the staff seat people in booths right next to each other instead of every other one. Then the staff informed me that my "order" had been already …
Great place, love their tacos highly recommend! Quiet and fast service
Great service whenever I'm there. Their menu could use some work, I would never go there for the food.
Food was Good, large portions shared a meal.
We walked in and the restaurant was empty and then there was no hostess for 5min and they took forever to even ask us our drinks. Never going back
Delicious food, quick, friendly service and plenty of TVs.
best food in town! sometimes little slow when busy but the food is worth it!
To expensive, poor service.
Sat on the patio had a salad and beer it was excellent.
This location was pretty good, very skimpy with the meat in the meat sauce for spaghetti
Its Boston pizza, what could go wrong? Good food, good service and atmosphere.
Never disappointed; food is always delicious and the workers are always pleasant
Amazing wings
Excellent service and food was good.
good service.. staff was great
Good food! They were very nice to the kids!
Found sand in my seafood pasta
It's a well known chain and this location gives the same, enjoyable experience as many of it's other counterparts. It was good and the service was prompt.
Service is always good
Had great food.
It's a Boston Pizza, so that's what I expected. The server was supper friendly, which took it up that notch. Thanks
Poor service. Took forever to get drinks.
Great pizza and other meals, very friendly staff and they even come out with a Brownie and sing happy birthday for you on your special day.
Delicious food and the staff was very friendly and efficient! Absolutely the best!!
Outstanding food and the service is amazing and friendly. Thank you.
Very friendly! However, they forgot one persons meal out of 9. It finally arrived when everyone else was almost done. When it came she wasn't that happy with it. No discount was offered for the delay. Other than that the food for the other 8 of us was good and service was good.
Friendly staff and good food make it a great experience!
Our server, Danielle, was pleasant, professional, friendly, and helpful with menu choices, and the food and drinks were spectacular!
The service was fast food was okay
Food ok. Not worth the price, but beers good!
If you want a good beef dip order their beef dip awesome beef dip and have their chippers their cactus fries really good every time I go there that's what I always have
Had a wonderful visit to Boston Pizza last night. The staff was amazing and friendly and food was delicious!
The best dealing employees
Good food
Very Disappointed they got rid of $10 meal deals for lunch!!! But food and service is really good. Love their quesadilla and ceasar salad.
Decent service and pretty good.food. Good for.family with all ages.
Pretty average, nothing terrible but also nothing special either.
Take out
Waited 15 minutes & waiting staff never even looked at us, let alone took our drink orders. Not like it was busy - just 3 other tables for the two of them, and the table that came in after us was served right away. In the end, the meal was great... at East Side Mario's across the street. Go there instead, like we did. Fast, friendly, competent service - and she WAS busy! - good value, good food... and we made it to our movie on time in spite of time wasted at Boston Pizza! Seriously BP, I've been going to you guys for years, but I've had progressively worsening service & food at multiple locations in AB & BC the last couple of years, and this is it for me. Get your act together before you lose the rest of your customers, too.
Kind staff. Food came on a timely manner and was delicious ✌????
We had a blast, waitress was amazing, n the manager is chill dude, all in all a great experience
Unfortunately we were not entirely happy with our meal. The pop needed to have the syrup changed. The waitress apologized for the pop, and let us know it had been changed out, but the new one she brought tasted the same as the last. The waitress was very friendly, but when she brought my Sangria it didn't have any way to stir it so it was tasteless until I got to the where I could swish the glass around. We ordered wings and cauliflower bites to start, but they came at the same time as our pizza. And the waitress brought us only 1 side plate, for the 2 of us to share? The cauliflower bites were not bites, they were huge, which meant that they weren't cooked all the way...some were mushy and some were crunchy raw. The wings were ok, but not alot of taste ..and only 1 thing of ranch to share between the bites and the wings. The pizza was very tasty, but the crust wasn't cooked all they way, so the middle collapsed when you picked it up...so all of your toppings fell off. Oh and for all of this finger food, we were given only 1 extra napkin. Overall, friendly staff, but not a lot of customer service.
Nice staff.
Food was excellent. Waitress was very attentive
Awesome food most of the time. Love the menu additions.
They are currently social distancing the interior. great food. Highly recommended.
Great food for the whole family,
Good sports bar environment. Great wings. You get what you expect from Boston Pizza.
Great service.
love this pizzeria. they have so much to choose from not just pizza and the food is amazing. only wish we had these in Texas
Great place
Waited 8 minutes while the bartending lady walked back and forth ignoring me. Then she proceeded to be very rude. Definitely a Boston pizza experience.
The service was excellent. First of all out of Coors Light draught....waited for new keg. Ordered Chick wings. Served with dry carrots and dirt on the celery sticks...paid for beer and walked out.
We had the worst nacho's I've ever seen. It took them over an hour to bring what were essentially some warm chips with a bit of cheese. The others who had meals all had at least one issue with their food.
Deadly wings, delicious local beer
Good sports bar food and good separated area for families
Food was excellent. Service was good but we like good and pleasant. Our server wasn't really a pleasant one. Place just didn't feel warm.
Tropical chicken pizza with out the pineapple is amazing!! Same with there cactus cut fries, oh and there bbq chicken pizza. Put it this way, I love the damn place. ????
Great friendly service by knowledge staff.
Excellent lunch (Boston Brute/Caesar Salad); Professional, Happy Server; decent price! Tap 'n Pay with phone & I'm happy!
The ravioli was amazing, the staff is great. All around a good place to eat
Awsome service
Didn't take long to get seated. Food was good.
Boi great place Amazing food Took a while to get a server but that ok Love the wings with ranch dressing amazing stuff eh Check it out
We have 2 children, age 2 & 3, the server was great. Completely understanding, when I asked for water for the kids until their meals arrived- to bring chocolate milk. She remembered so I didn't have to ask twice, which I love because asking twice always makes me feel like a nob.
This is a good place to eat. But we live in Hanna,Alberta
it's Boston pizza, you know exactly what your getting. Never bad, never amazing.
Atmosphere is cold and unwelcoming. Our server was fantastic; however food was defiantly not worth price. It all looked and tasted like it came out a box. Not impressed at all.
Good food great price!!
Awesome food
It was good
Great atmosphere. Super servers.
Service was very good and safe.inside service , food was delicious.
Great sports bar to enjoy with friends, service may take a while to get sometimes.
Great customer service!!!!
Waited for a server to come to our table after being seated by the hostess. Waited and one never came. Every time I have been here I've been disappointed by the food, the service or both.
45 min wait for take out lasagna. The restaurant was busy and very dirty, the bathroom was a mess. Waiting at the front door you have full view to the kitchen, the garbages were over flowing the stacks of pizza pans and dishes that were on the floor was disgusting. I wasn't even offered a drink for the wait or a discount.
Had good service great food
Our server was very friendly and really good about attending to us in a timely way. Would definitely come back here.
Had wings and a Caesar salad at Brooks yesterday. Excellent wings (Best BP wings ever) excellent service. Will be stopping here again and again! Thanks guys.
Great food, served promptly (or not, as we wish), wait staff have great attitude and amazing memories, we come back here more than we do to any other restaurant. Love the thin crust pizzas.
Hot garbage. Miserable server, food different from the menu (arugula is not spinach FFS), and the booth was filthy. BP has gone full Tim Hortons and sucks worse at every visit. RIP Canadian franchise.
Food was as you come to expect from BP's. Unable to rate the service at this location since i didn't recieve any. Terrible! Food gets 2 stars
Rib bites for me and meat bite for my son.
Locing the food ... I have NO complaints and love the service
Good atmosphere and good food. The price really isn't that much more than other places in this town either.
Sharon is absolutely amazing. She made our experience wonderful and we would happily come back again because of her.
It's ok... at least clean. App choice is a little chinsy but u go there for za right! I had spicy perogee it was delicious
the restaurant and food are both ok, nothing special Our server was very friendly and courteous. my only complaint was when I placed my order for a sandwich which included a side for $13.99 the server told me I could do a half order which i thought was a great option until i got the bill and it was $12.00. seriously for 2.00 difference i could have had the regular meal. i think an adjustment in pricing needs to be looked at.
They have an enthusiastic team at Boston Pizza, especially if it's your birthday
Fast, friendly staff, and delicious eats. Me likey!
Pretty slow service last night...waitress a little scattered...training??? Food was just OK.
It was delicious! Great service ????
Eaten here 5 times and every time I have found it extremely expensive. The servers are "spunky" but kind of spread out and the noise from the kitchen is always a nuisance. Did I mention it's expensive? For pizza. Pasta, and the portions are adequate but expensive. Franchise Factory Food. Gets and F from me.
Loved the soup! Servers so pleasant!
Good
Love the food and atmosphere
I really liked this place, and the service is very good.
Always a great place to eat .staff are always pleasant and friendly .this is our favourite place to go to .
Excellent service in lounge. Great on a hot day. Beer glass will have ice on outside
Out door service good
Opened up early to seat us and get us drinks. Great good, big portions and awesome.drinks!
Yum!
Nothing to fancy here but somewhere to go our I suppose.
this made me laugh
Once your food arrives you'll have to flag down your server of you want anything else before your done eating. Good Drinks, alright food.
My favorite place.
This was a friendly prompt eating experience with a good Buffalo Meatball and spaghetti, good for another visit
Food was mediocre Waitress was having a really bad day
Stopped here, midweek, with a fairly busy place. Our order was completely messed up. Our son's pizza came without the pepperoni, and in trying to fix it they just put couple of slices of pepperoni on top. Food was cold. My wife's beverage came with a hair on it. Pasta was over cooked. Manager went by our table, and she completely ignored our call! I guess it looks a good spot to stop by in the way, and that's why it is busy! But otherwise, it is the worse BP we've ever been!
Excellent food and service
Good all round place to eat.
Although prices have creeped up, you still get decent good food here, not excellent but never bad.
Loved it, Our server Taylor went above and beyond to make sure we had everything we needed. And The gluten replacement options were outstanding. Thank you for the amazing service I definitely will recommend people to come in.
Always a problem. We often use gift cards or promotions and it NEVER goes smoothly. Always have the servers bring a manager to our table. Who wants that all the time? We finally decided to call headquarters after another unnecessary problem with one of their promotions. Told 3 times now we'd get a call back but nothing. So annoying. For once we walked out. Enough.
good wing
I had chicken wings. They were quite good. Decent experience.
Ordered a chicken Caesar salad and there wasn't near enough dressing on it couldn't eat it just ate the chicken off it for two of us it was sixty Bucks I felt ripped off
Laid back place with good food sports and beer
Was good
Found the food quality wasn't as strong as other BPs. The service was also kinda lacklustre.
It was very good and fast service
great food lots of it
Great food.
Worst judgemental staff. Especially the manager who treated me like a criminal. I ordered the MVB and the calamari both were great the hot peppers added a nice touch. But the experience was deliberately ruined by the staff. We all have bad days it happens to the best of us. But this was beyond that. It was like mean girls from a highschool movie that hate their lives so much they need to make others feel terrible in an attempt to better themselves.Individuals in management positions should be defusing theese situations. Unfortunately she was orchestrating it instead. I love Boston Pizza.... Just not the one in Chatham save your money and self esteem and pick a different location. IMHO
AAAAAAWWESSOOMMEEEEE HEE HEE
Great staff! There was no one on the patio on a Monday for the World Cup so we sat on the patio under an umbrella. Gorgeous ! The staff are very accommodating. We always leave happy when leaving BP
Ordered a family meal bundle, large pizza, wings, Cesar salad and a cheese bread, all priced fair and delicious! Curbside pickup was easy! Great job guys.
Slow service coupled with a disengaged server. Wait forever and pizza comes out cold.
Very good, the one time I hated my food I was compensated fairly. Thank you, BP!
Food is usually good and orders done right!
Place is nice and the pizza is very good :)
Great people and great food
Good food and fast service. Well set up.
Had shrimp tacos ohh so good ????
Really good pizza! Im going back again for sure!
Food is good
Good
Super Friendly servers and Awsome food!
Good pizza... a little pricey for what you get
A little spicy but all in all good
Good food. Music can be annoying unless you like classic pop rock.
Maybe it was a bad night but the service was horrendous. The food did not all come out together as it was screwed up. We were celebrating a birthday but did not go well.
Great as always
Food was above average. Service was great! A wee bit on the pricy side but what isn't these days. Decent proportions "almost" fringing on a tad too much, kinda makes the prices feel more reasonable.
Busy restaurant. Patio was closed in spite of the weather bring nice. Food is good although very typical of this food chain. Nice wine selection. Limited vegetarian options.
Our waitress was lovely, attentive, and patient with my kids. The food was good and the portions are fairly large, but the prices are too high for what you get.
Nice place to dinner
Bad service and the food was unacceptable. I was horribly sick all night after eating here.
Awesome place, good everything!
Amazing as usual always friendly and helpful staff. Clean environment.
Good beer, delicious pizza.
Food and service were decent. Some of our party really did not like their Caesar salads - saying the chicken was terrible.
Thai chicken wrap was delicious
They got rid of the pizza burger. It was the only good thing on their menu.
So friendly and welcoming
Something in your food, maybe MSG makes me sick Every time I eat there.
Fantastic great food and friendly staff
Was not that impressed. The pasta was too well done for me. I felt it was way too pricey for what you get.
Great Food, ice cold beer, amazing service and served quickly. Nothing more I could ask for.
Great food, great service.
Tuesday 1/2 price pasta is a great deal. Can't beat the hungry carnivore for pasta variety.
if you want to be surprised what your eating for supper order take out from BPs in Brooks!
Good
Had a bad experience here once with my nephew and the manager called me personally to get a close understanding of what went down. I explained it to him and he understood. The manager gave me a coupon for my next purchase which I appreciate …
Great food, great service.
Been there several times the Greeters and the waitresses were all charming and courteous and some have become like personal friends, I would have no hesitation about referring this restaurant to anyone
Service was OK and food was ok
Great food. fast service!! Friendly staff too.
The food was consistent but our service was not impressive. The girl forgot our appie and was too focused on her boyfriend at the bar then tending to our table. Considering the lounge was empty better service should have been provided
Just had lunch at the Chatham location. Kyrie was our server. Very fast and efficient. She was very personable and even with Covid masks on, can tell she was smiling. Great job! Ask for her when you are eating here!
Great menu, lots on the menu to choose from, kid friendly, great tasting food
Was fast and good
Spicy Perogi Pizza is delicious
Friendly staff, food was good traditional Boston Pizza. You know what you are getting. Waitress, was very nice.
At bit slow for service but food was good.
Boston Pizza's food was great , Waitress looked after me & my gf great . Great service,Great food,Great waitresses & waiters & I would recommend Boston Pizza.
Great food and great service
Service is BRUTAL!!!!!!!!!!!!
Always reliable. Good food, good service, and reasonably priced.
Amazing delivery!!!
The food is very good, the personal pizza is very small, would suggest getting the small for one person
The waitress was very polite and was coming around asking if we needed anything. The food was good but could have had more cheese on the french onion soup
Great service and always friendly
good food even greater wings.
In general the place is great with ample parking and friendly staff. Customers have come first from the owner and servers on an exceedingly high level. The experiences received through every visit is always above the industry standards and I am always happy to return to Trevor and his wonderful staff!
Nice place to eat on your way through Brooks. Easy access to the highway. They seem to be trying their best to follow health rules, and have removed lots of tables to make more space.
I love their Big Dipper!
Meal type
Food is consistent. The kitchen is always kept clean. As far as I am aware of, it is one of the cleanest in Cranbrook. Very attractive and polite staff. The pasta is good however the spaghetti noodles are often precooked and mushy. So select any other type of noodles and you should be satisfied.
Service very good Waitresses are extremely good.
Try the appetizer platter!
Our server Richelle was very personable and provided excellent service!
Good food
Consistently good.
Food was good, really good salad, but the noise level in the place made conversation next to impossible.
Good food and excellent wait staff. Follows Covid-19 protocols.
A pretty normal Boston Pizza. Service was good, food was normal. About what you'd expect!
I had a wonderful experience at this Boston Pizza locations they were very friendly and accommodating for my dad and 2 young children and myself. We had a wonderful time and the meal came out even before we were finished the appetizer which was nice. I highly recommend this place for a nice meal
One of the best places to eat in brooks in my opinion.
Great food. My wrap was made perfectly!
Good food but pricey
Chicken patty was two chicken strips on a bun. What kind of joke is that? Sweet patio tho...
One would think that a restaurant of that name would normally be quite good, and normally, it is. I have been to multiple BPs where the service and food were excellent but this particular location has not impressed me. The prices were considerably high for food that wasn't anything special. The portion sizes are just normal as well. The only saving grace for my experience was the service, which was friendly and professional. I recently ordered a portion of wings and a drink. The wings were poorly coated and quite greasy. The decor looked less then appetizing as well (the celery was browning and the lettuce bed was completely wilted. The price tag that came with this plate was excessively high comparatively. I have been hearing about similar experiences from friends. This being said, I may try this place one more time in the future just in case my experience was a fluke, but if i'm not satisfied again, I will be dropping my rating to one star. Update: I did try this restaurant again and this time the food was adequate, the service was good. The price is still excessive and the ambiance was nothing out of the ordinary.
I've had to send food back a couple of times because it was either too stingy or its been cooked improperly. However, the staff have always handled it professionally and given discounts when necessary.
The food was okay, nothing terribly special given the price. Service was above par, and atmosphere was good. It does get noisy in the pub side even when it isn't very full. It is our of the better chain restaurants in the area.
Staff was very accommodating and the food was great
Terrible experience in Chatham. Slow wait staff and unorganized. Food arrived at different times. Kids were half done before wife’s artichoke dip showed up. Then 5 mins later my chicken club showed up. Pitas were hard for artichoke dip. …
1 star is to much, Cassidy was absolutely unprofessional and ignorant. Walked out just paying for drinks. Never go back again. Would not recommend this place for anyone
Good food but pricey for portion size.
Just great.
Good food.
Mmm... it was delicious! Excellent Service Too! The pizzas are great, but the Chocolate Explosion, wow! Jordan was my server, she was so nice and excellent!
Great service with yummy food for a quick lunch. Thanks so much
Great salad! Friendly service!
Kids favorite place to go and I like it too...prices keep creeping up though
Really expensive!???? good food!
Great food, staff were awesome
Took FOR EVER and food was only edible
Food and service was good. 80 for three people though? Too much. Didnt even order booze.
Good service
Ok , same food.as.all bp restaurants. As its a.chain staff ok .
Thought it was a bit expensive but great pizza.
Is the Thai chicken wrap supposed to be a hot or cold menu item? Mine was cold and soggy. The grilled chicken breast was cold even though it was burnt. It tasted like one of those wraps you would pay $6 for in the refrigerated section at a gas station. Should have stopped for lunch in Medicine Hat instead of this brooks location :(
Prices are high
Good food but very expensive
Discovered Boston Pizza by accident after visiting Galaxy Cinema but it was a wonderful accident and we've been back at least twice since; great ambience and excellent food!
Restaurant is clean, service was good but food never comes out hot just barely warm. Typical corporation food chain. To the owner who sent me a link: it doesnt work. It brings me to a page to submit a issue but it wont let me submit anything. I tried three times ????♀️
Had an employee in Brooks that ran into financial issues and us at a company could not get him money soon enough and they went over and above getting some food to our employee as no one was able to take our Visa online. I would highly recommend these guys to anyone!
Friendly and quick. My steak was done the way I like, which not many restaurants can.
The Christmas Pizza was excellent! My friend & I got the individual ones.
Was absolutely amazing. Sadly I didn't cache our waiters name but, her recommendations were top notch on desert! 10/10 would go again!
43 minutes for the food to come, pizza was way undercooked, pasta had the wrong sauce, cheese bread had no cheese but here's the kicker, my pasta was supposed to have fresh mushrooms, when I asked why it didn't the actual supervisor goes and brings me a side of UNCOOKED FRSH MUSHROOMS and when I said this isn't going to work he offered to wrap it up for me and to top it all off there wasn't a single apology for anything, the single star they get from me because I must admit the place was clean.
Good pizza, pretty busy
I tried the online ordering function for the first time and it was quick and painless compared to some sites. No need to create an account if you don't use it a lot. Order as a guest. It was lunch time and was ready for me to pick up in 20 minutes. Hot and fresh when I got there on time. They were polite and attentive.
Food varies in quality from visit to visit. Nice patio.
Always friendly service and good food.
It seemed like everybody else was a priority except us. The waitress took forever to get our order and the other waitress kept coming around wanting to clean up our table and give us the bill when we hadn't even received our meal. Food was okay, but we had to wait 10 minutes to get somebody's attention to be able to get our pizza boxed up. Finally I got fed up and picked up the plate and took it over to the waitress and bartender. They look surprised that I was bringing a pizza to them. To make matters worse, when the waitress was putting together our bill she got into a conversation with the bartender for about 30 seconds about small talk while we were sitting there waiting. Not very impressed at all.
Always good
Awesome food. Great friendly staff
Good food, nice music, good service, I like the place
Beer was cold. A bit on the pricey side. Service was slower then other times ive been but it wasnt as busy.
It's OK for a beer and pizza on the patio.
The bartender in the lounge was very good clean and organized. Very impressed
Ordered delivery. They told me 30 minutes. Waited an hour and 32 minutes. Not impressed. Probably Won't order again.
Had the jambalaya fettuccine, was delicious
Food and service was excellent
Very friendly staff and always great food in a timely manner.
Gluten free options are always good and fresh
Waitress was beyond excellent... but the host didnt know what he was doing. Nine people waiting to be seated, lots of empty tables, and he was totally flustered. He went and hid in the back somewhere. Many walked out but I seated myself.
Not usually a big fan of boston pizza but we went for pasta tuesday. The service was excellent and very fast. We were pleasantly surprised
What a waste of money! Both our meals were not good. We were looking forward to a nice meal and we sure didn’t get it here! The waitress was nice. Three people in the kitchen had no masks on, they did check our ID at the door at least. Go to the ABC restaurant or Mr Mikes and don’t waste your money here!
Went here for a team dinner. We were seated at a dirty table which we had to ask to get cleaned. The waitress didn't even offer water to drink. Absolutely horrable experience! Will never come back and I will tell people to avoid this place like the plague!!
We went this to this Boston pizza twice since we were staying in brooks for the weekend. Both times were terrible!! First night we were there the server didn't smile, was not friendly, and was very short. They ran out of chicken fingers on the kids menu so we ordered wings. They didnt even offer a discount on them for the inconvenience. My husband ordered the skinny Sicilian and that was the worst looking and tasting pizza. Our server did not bus our table till the end so we sat infront of all of our dirty dishes.She did not ask how our meal was once, and our drinks were empty awhile before she came to our table to see if we wanted another. We tried to go in again the following day and waited 20 min before we got up and left since none of the 5 servers we saw came over to even get a drink order. We love Boston pizza, but this one was the WORST one we have even been to. I would have asked for a manager but didn't want to wait even longer while I had starving children waiting to eat.
Great food and excellent service.
The scooner beer is amazing
Good service but very expensive
Its a standard Boston Pizza. The servers were nice and quick serving a team of kids. There was lots of seating and parking in the parking lot. I am always pleasantly surprised to see how many gluten free or "gluten wise " options there …
Look at the happy guy.
Broke my covid drought here....
Very good apps with great service
Food was good but the service was not
Very friendly staff. She didn't know the specials but overall was really good
Garlic shrimp pasta was amazing!!! Server was slow... Good thing food was worth the 15 minutes just to take our order and the 20 minutes waiting for the bill. .
Service is always great
Good food good service.
There was barely a stitch of sauce on the pasta I received. I asked for mushrooms, and got a grand total of 5 very thinly sliced, barely present mushrooms...the pasta with LITERALLY 2 tablespoons of sauce in a huge tray of noodles. It was late, I was tired, but I gave them a call. I spoke with Colleen, the manager. Her phone etiquette, her care, her kindness and sincerity really stood out for me. She was very apologetic and gave me a few options as to how she would rectify it. I told her I didn’t want a new meal because it’s so late, but she assured me she could be there in 10 minutes to deliver it herself. This impressed me! Things don’t always go right, but how that’s handled goes a long way. The unfortunate thing was that the second meal that came was no better than the first. I guess that’s just how their food is, so I will never order Boston pizza’s pasta again, because it’s by far the worst pasta I’ve ever had. I would’ve taken canned pasta over this. The food gets zero stars, because I just threw two containers into the garbage now rather than one, but the management is great and Colleen deserves 5 stars. I will add that the delivery lady that brought the initial delivery was great. THIS PLACE WOULD BE UNREAL, IF THE FOOD WAS GOOD!
Horrible food at high prices.
Good food
My husband and I eat out regularly and often at Boston Pizza. The delivery girl was very polite and sweet. Do NOT order their dipping sauces!!! RIP OFF!! Ranch is $2.60!!! Hot sauce is $1.30!! Really? So for a medium half pepperoni/ half cheese with sundried tomatoes and 2 hot sauce and 2 ranch the bill was $31.34!!! Not filling at all. The pizza in house at your table is fuller and has enough cheese etc but the delivery one was sub-par. Very unsatisfied customer. ~The wife.
Not bad but a little bid a foodfactry. Missing special tast. People friendly.
Really good service
Shared drinks in a quiet corner. Nice :)
Amazing food and service, they always provide fast and friendly service. Patio is huge and cleanliness is on point, can't go wrong with this place. Had a large pizza, half viva Italia, half royal Hawaiian. My advice is to order enough to have leftovers.
Good food and lovely waitresses.
Really great food and great customer service
Was here for lunch with a group, no complaints, good food.
Might as well put a tv dinner in the microwave!!!! GARAGE
Clean and good place to enjoy a meal with friends
It was good!
I have never had hot caeser salad with a meal like I had tonight
It's great that they've bought back some of the old favourites
Fast service delivery, pleasant driver, good tasting food, accurate order.
It was very good and it was my birthday thankyou for the great meal out
Service was good! Not really a big fan of bps food.
The food was really good however the service was extremely slow. 15 - 20 mins after being seated the server finally came over and barely stopped and very quickly walked away as soon as we ordered drinks. We were ready to order but she wasn’t even looking at us as she took our drink order. She was gone for another 15 mins before drinks arrived. Then 20mins later she returned to take our food order after having to call her over twice. Getting the bill and a glass of water was another 40min ordeal (didn’t end up getting the glass of water, luckily had a bottle of water in the car). The server was very nice, just didn’t care enough or was too busy to give our table the proper service.
How can this restaurant stay in business? waited over 15 mins for a server no one came, server helped other tables and just looked at use so we left will not be back.
Good tvs.. poor service at times
Had an issue with a poor service experience which was dealt with quickly and professionally. Thank you.
Good food, decent sized lunch portions, great service, fair price. Restaurant seemed clean and bright.
Took over 20 minutes for the servers to take our orders. While we were the only 2 people in the dining room at 11:20 at night. Not impressed. On top of this. The steak my father got was well done when asked for medium rare. The second time it came out it was raw inside and the manager proceeds to say that its "cooked on the outside". i dont know how dense someone can be but that could of made him severely sick if he wouldnt of checked
We all enjoyed our meal & service
Delicious ???? and fast service Loved it ????
Food and service were very good
A great place for friends to get together.
A great location to bring family and friends for a meal and visit. I enjoy the wings and pizza. Im not a fan of the pasta, not enough flavor. Most times the music is a little louder than needed but still a great place to eat.
Service was extremely slow.
It was excellent
worst visit ever, bartender was not interactive with customer.. if you sit at the bar you get a feel for a place because of the bartender, tonight was the opposite, bartender looked like he did not care, slow and not engaging customer.. customer felt like an inconvence instead of someone who was important... i hope my next visit he,s not behind the bar otherwise i will eat else where....
Five stars for the staff
Great service very friendly staff.
Dine in…
Service was a bit slow, and the server told the person I asked for the birthday dessert as a surprise prior to bringing it out. So it ruined it. My friends 4yr old wanted to surprise his mom so bad with a birthday cake, he was upset it was spoiled. I was contacted by the manager of BP and the appology was so welcomed, my 3 stars is now a five. No one is perfect but making an effort to rectify is 5 stars!
The food is good, friendly service.
I went in for a quick lunch yesterday June 14,2020 around 4pm I ordered wings salt and pepper and calamari (usually my favourite dish) The wings were awesome. But the calamari was dry and tasteless. The calamari itself was hard and dry. I only ate a few soft pieces. I mentioned this to the waitress and she apologized. I ended up paying $38 (including tip) for 6 wings and a ice tea. I would have expected not to charged for the calamari. Or at least a discount. But no nothing offered. Very disappointed ????
Great food. You do pay a decent penny for it though
We had a great time at this Boston pizza I really enjoyed the shrimp tacos and highly recommend
Try the pizza flight! Great service and food
Great, friendly servers. Comfy atmosphere. Large booths accommodate baby car seats easily.
A long time waiting for the pizza (about an hour) and quality wasn't as good as expected. Price is also high (around 16$ for only one 10 inch pepperoni pizza.
Why do I get a notification every time I go to work?
Boston Pizza always a good time. Good food, good service!
Great service
We wait our food so long.
Great atmosphere, very friendly and helpful staff
Good food. Fair prices.
Cold food! My soup came out at the same time as my main course.
Great pizza nice patio
Always great service, fun place to celebrate Mark 5th birthday ????????
Great pizza, fun staff, and good service although stretched a bit thin at times
I love it
I love this place, its always great service and the best food in chatham. My faverit place ever :0) Good job Boston Pizza.
Sat there for over an hour before one of the people that was with us finally got his food. Other people that came in at the same time as us got there food and left before we did. No discount or anything when we left. Go somewhere else
Lasagna was horrible! Looked and tested like it was from a can.
Very tasty and good service. Onion rings were some of the best I've ever had
Very good lasagna and a good caesar salad. Service was also good. Only issue is the price as I find it expensive.
Wait times for a simple meal over a hour and half
Had a great salad! Much appreciated!
Slow service, good food, high prices
I had the deluxe califlower pizza which was tasty. The service was fast and friendly.
Great service and great food
Excellent food and service.
The attention is very good
Good kids menu. We enjoy going their.
Food was good, service was good , prices are ( in my opinion) high but then again, everything is priced high these days it seems.
Friendly service, excellent food, great drinks. Clean washrooms too.
Friendly staff good food
By far one of the best Boston Pizza's I've ever been to. It's a great place to take your family and is a great place to watch games in the sports bar with friends. The food is good and the service is great.
Too expensive.
The Chatham Kent Atv held our dinner meeting here yesterday. We had 31 in attendance and the staff did a super job serving us. Thank you for the great hospitality and great food ! Boston Pizza is a favourite of many club members! Cheers. Vince Masse President Chatham Kent Atv Club.
Awesome food awesome service will definitely come back here
Great
Our server was excellent. Right there with all our needs.
First I walked out of a place. Got one drink and 20 min later no one came ask for my order or if need another drink. Guess all servers needed to take their 15-20 min smoke break. Looked for one but no one anywhere. Got better service at A&W down the street. Not coming back. Pathetic service
Service was ok but the prices are getting ridiculous
I don't know how they get away serving such low quality meals. It's like eating a hungry man's dinner from a grocery store.
Good but too expensive for what you get
The food when you get it right is great but I have had a lot of times going there and having to wait over 1hr for a meal isn't right no matter what type of Restaurant you go to.
Great food
Server Steph was friendly and attentive. Much improved portion for gluten free pasta. Meal was really good, ball game and World Cup on the TV's. A really nice dinner experience
My ????orkers and I got excellent service!
I had ordered chicken wings. The service was great, however the odd chicken wing had been broken/shattered. You had to be careful how you ate because of the shattered bones. Quality control needed.
Excellent service and food was excellent, keep up the good work guys ???? ????
Good food ,good service
Good food and great service ????
Loved watching the game there
Its a chain.
Little pricey for the quantity but had the salmon power bowl and i can say i walked out of there full and happy
Dine in
The garlic mashed potatoes are really good
Most definitely not my go to place had to many bad things happen the 3 to 5 times going there and out of the five time only one time went smoothly. Food was always tasty but the service and wait times is what really got to me. Maybe better now since it's been over a year since that last visit.
Very good service and food at this location.
Delicious thin crust pizza,with goat cheese, arugula, plus more, & sprinkles of balsamic vinegar on top...& a friendly, efficient waiter.
Great food
Good atmosphere an food
Food was not bad but the soft drinks tasted bad
Fabulous staff, terrific food. My first time dining out since Covid. Thank you BP for making it a fun experience.
Was great but the ribs need to be cooked more.. Slimmy
Awesome service and food was great.
Nice dining experience.. great food.. lovely ambiance with a sports bar on the other end.
(Translated) Hbd. = -O: -P: (Original) Hbd. =-O:-P:-\
There is good stuff
I know that my expectations shouldn't be high for a chain resturant....but they need to train their front end staff a wee bit better, food is mediocre
Gave this place 3 tries.. Slow service, cold food was not pleased.
Great open !!! I was expecting a little bit of a rocky start after this lockdown but I was wonderfully surprised by how fantastic everything was ! Food was A1, we had the Memphis chicken sandwich ???????? service from Kelly was excellent. We will be back !
Service was good. Restaurant was clean
Good food, and service was good
Great service with friendly waiter.
Great service, great food and very friendly staff!
Went to BP last night after my husband had picked me up from work. The restaurant was lively and we like the atmosphere and food. Only one booth in the bar was available but had not been cleared yet. I don't like sitting down at an uncleared table but we were in no hurry and weren't pressuring for immediate service. We sat down bc I had been on my feet for several hours. A young man came to clear the table and told us that we should know that "you are supposed to wait". While that is correct procedure I take exception to being reprimanded by a kid young enough to be my grandson. His tone was condescending and rude. The message should have been conveyed in a polite and respectful way. He attempted to get us menus and be our waiter but a very nice young lady intercepted him and gave us wonderful service and we had a great meal. As this was relayed to the manager the young man shall remain nameless, but maybe he should not be allowed to mix with the public. He's in serious need of training.
The food is incredibly
Ordered some ravioli and they were not that good
Fast service, friendly staff, new menu has lots to choose from. Very good food!
Half of our meal was perfect. The other pretty burnt. Consistency is important in restaurants.
Still a nice sit down meal, but over the last 20 years a continuous degradation in the food makes me more disappointed every time I go there. I remember my dad saying the same thing 15 years ago and thinking he was crazy, but now I see what he means. Than again I'm spoiled by a good cook at home so maybe I'm biased.
Good but expensive. Clean store. Nice staff
Super good food and awesome service!
I'm a local. Have eaten here a lot. Food is consistently outstanding and the service staff is obviously committed to providing a great experience to their guests. One of my favorites in Chatham. Beyond what you expect from a "chain" restaurant. Polished & clean with wonderful delicious food.
Hot delicious food + cold beer and friendly service.
I have been to BP's 3 times this week and 2 out of the 2 times I waited over a hr for food (Ribs )
I just left this place without eating my food. I ordered wings and I went to wash my hands in the bathroom. The paper towel was not in the dispenser, it was sitting on the counter between the sinks and it was wet and obviously not sanitary to use. I left the washroom and went to the front of the restaurant to sanitize my hands, no sanitizer. I saw another dispenser mounted on the wall, empty. I told my server I wasn't able to wash/sanitize my hands, she said hostess would fix the problem. 15 minutes later and still nothing. I just told the manager my issue and left without eating. Is this the best you can do ? I find this very irresponsible and I won't be back. I've been traveling for 5 days and this is the worst covid/basic sanitary action I've seen at any restaurant on my trip thus far. Do better! You're putting people at risk with your negligence ????♂️
Great food
Not the best place Pizza Hut is much better
Lots of appys like cactus cut potatoes & great pasta
Friendly service. Nice salad
Very busy when we arrived, but didn’t wait to long for a Saturday dinner hour. Food was pretty good, it is what you expect from Boston Pizza. Service was pretty good, felt as though the waitress was a little busy as she could have spent more time with us for drinks etc.
I tried to order online and was repeatedly told I had to enter a valid email address even though my gmail account was valid. They just wouldn't accept it. After fighting with the damn site I finally just went and placed a take out order at the counter. Would have been nice if I could have ordered and picked it up instead of waiting around ... but it wasn't to be.
GOOD SERVICE QUALITY FOODS.. FRIENDLY WAITRESS..
Great food, service and friendly people.
We always order from this location. The Manager with the Australian or British accent,(cant tell the difference sorry) is extremely polite and professional. Always goes above and beyond.
Great service, great good!
It's always good
Awesome lunch!
Great food as always at BP!
I had a great time at Boston Pizza when I had a friend date and I go there for supper. The food was great and the service was professional but friendly as well.
Delicious food, great service for a dinner on Christmas eve!!!
The wait staff are very friendly but the kitchen lets them down with inconsistent food and not making items as they are asked to be made. Disappointing
Usually have an amazing experience at this Boston Pizza however today I think our waitress was a little overwhelmed. She was very polite but just overwhelmed... maybe they should have balanced out the crowd to help the waitresses out a bit...
Just ordered take-out. Good food, friendly service. Even after the restaurant side was closing. ( bar was open until midnight) Highly recomend any time of day! One of the few places open after 9:00pm!
Turned away my wife and daughter for lunch. Discriminating.
Best Quesidilla ever
Good food
great food selection, excellent service
Good food and service.
Took my wife here for our night out !! Wife enjoyed her food but the burger I ordered I couldn't eat it, it was either over cooked or warmed up in the microwave cause most of it was rock solid ????
Usually food is decent but this time it was horrible took over 20 minutes just to get water our order was wrong when we finally receive it and it was also cold inedible the table beside us that came in 15 minutes after us ate and was paying there bill before we even got out Luke warm food .... Won't be going here for a while
Great service with pretty good food.
Good place to eat
Great place to eat.
Service and food were both above reproach. Timely, courteous and freindly.
Over priced. Slow service. Cold food again
Great staff, great food. Enough said.