Reviews of The Keystorm Pub (Restaurant)

Finlayson Construction

Great staff,friendly and food was so delicious all I can say is ill definately be back whenever I'm in Brockville, my new go to rest/pub

Alexander Lock

Service was good. It was nice of them to fit me in without a reservation. Staff is very friendly and nice????. -1 for the warm, flat beer though.

Sean McNamara

Despite being overwhelmingly busy due to the festival, we were promptly seated and served beverages. We ordered the fish & chips, possibly the best we have ever had. The servings were sizable enough that my wife I shared a plate of 2 fish sticks along with the fries, coleslaw and garden salad($17). Our meal was served hot and in a very reasonable time frame. We highly recommend this meal and pub! The service was Fantastic and very courteous. We will return soon!

T Dillon

Had a great time. Tried the craft beer, Bogie. And enjoyed the fantastic entertainment of the band called the HiFalutin Joneses.

Grant Russell

An incredible pub! The service was fast and friendly, the food was excellent, and the live music made for a lot of fun. Everything came together for a great night out! If you're looking, then you should check this place out.

Yummy Moon

I was a customer here on an admittedly busy Saturday night. We were seated at the last table and I was given a broken bar chair to sit on (missing a cross support, very wobbly to the point of falling off). I immediately requested to my group that we go somewhere else. But since the server told us there was l a mere 30 minute wait for food, they wanted to stay. 20 minutes later, she finally returned to take our orders. After 45 minutes waiting, we desired to ask how much longer, but the server was clearly avoiding us. When we finally waved her down and asked her to cancel the food if it wasn't ready yet, she said it was being plated RIGHT NOW. Alright. 15 minutes later and we wanted to leave again. Server, once again, wouldn't come near our table. Finally she brought out the food, apologizing (flatly) for the wait. We ate our food over the next 20 minutes and watched our server avoid us some more. One of our party of four realized they had been served the incorrect salad. 30 minutes after being served the food and we hadn't been checked up on. Plenty of socializing by our server with other guests and employees, though. We sat finished (except for the untouched salad) for another 15 minutes, desperate for the bill so that we could leave. I can understand the difficulty of being a server in a busy restautant (I was too at one point) but the passive aggressiveness that the server exhibited when she realized we were dissatisfied was completely unprofessional. If she happens to read this review (she will recognize this story), I just want to tell her that I don't blame her for the wait or the lack of seating. However, if she wants to make more consistent tips by offering a basic quality of service, I would recommend that she lose the egotistic attitude towards guests and be more honest and communicate better. I wouldn't have minded the extended wait if I didnt feel like our table was invisible. Perhaps the other servers offer a better experience at this restaurant. However, I will be avoiding this place from now on. NOT recommended for anyone on any sort of schedule. TL;DR: The server treated us like garbage. Watching her laugh and chat with her coworkers while we sat with empty glasses was frustrating. I don't even remember the quality of the food because of how upset I was that our evening was ruined. If you want to be ignored by your server and be told fantasy wait times for your food, this is the pub for you.

Peter Norman Levesque

Best wings in town. Friendly service with a smile and a chat. We met Amanda and she made everyone feel like they were in the right place.

Jan Marie

Service was fast and super friendly. Food was delicious.

The Cloister Bell a Journey Through Time and Space

Fantastic food and fantastic staff all in a wonderful historic Brockville building.

Robert Tello

Service was excellent. The Keystorm burger was delicious.

David Cooper

I had a pasta dish that was amazing with shrimp. I'm not sure what it was called but I highly recommend it. The staff really make you feel at home I'm definitely coming back here.

Gordon Mair

Good food, reasonable prices, friendly staff...

J Metcalf

Not a welcoming feeling entering this place. The hostess was slow and unfriendly. When we were seated at our table it was sticky....maybe a cleaning solution and wet cloth might of helped? We waited a long while for our waitress to come by to take our drink order. Turns out her other tables all cashed out at the same time, so why didn't hostess who was standing doing nothing help out? No Team work in this place, or just No Service? Our waitress was friendly and food was good. Women's bathroom was discustingly dirty. This place needs a new cleaning staff and new hostess. We wouldn't return!!

Leonard Baak

Good little pub. Good food, good service. I've been dropping in after local SCUBA diving for over 10 years.

Sarah Gillam

Friendliest staff you could ever meet. Their namesake menu items were awesome.

Karen Warren

Food is good. Maybe a tad bit salty. Atmosphere and location can not be beat.

Shane Jensen

Kevin served my group of 6, he was very friendly and even made a special breakfast for my 4yr son. The food was great, it took a little while to get it but worth the wait. Portion size was a little small for my liking, but it was very affordable so I was ok with it

Emma

The food was very good here. It was fairly small so it had a nice, cozy atmosphere, and there was a rustic feel to the place. It was quite busy, especially on a Wednesday, and the service was quite slow. Other than that, I would recommend it.

Sylvain Portelance

By far the best quality fish'n'chip we've seen and tasted in years.No frozen stuff here.Same for the fries.At first I was surprised by the sweet taste of the sauce in the Reuben sandwich,being used to mustard,but then I realised that we were in the 1000 islands,and so was the sauce!lol.Great place!We would go back.

mike cowan

This is a great little pub! Staff is super friendly and always helpful and ready to please. They have live music here. The food is great pub fair and reasonably priced. The over all building needs a little renovating but the atmosphere and the people far out weigh the minor run down look. I have been here several times ( almost every time I was in Brockville ) and have always had great conversations with complete strangers. This pub attracts good personalities. I am yet to be disappointed.

Ian McCorriston

Always great food and service.

Terry Nicholson

We ate her twice. Our lunch server was very kind. I asked for unsweetened ice tea. She said she could make some and she made a whole pitcher! Great service. The food was very good too.

Kyle Davies

As an ex local, I often come back to this bar with friends. Every time I come, the food isn't bad, fairly average compared to the surrounding restaurants, but the service has been below average for years. I can't figure out why, but it appears that the bar is understaffed. It takes forever to get drinks, forever to place food orders. Story... We ordered a Cesar, and it was excellent. When we ordered the second, compared to the first Cesar, it was missing the pickled bean, skimpy on the salt, and didn't have any spice compared to the first one. When we told our server that the drink wasn't as good as the first one, she told us that the bar tender was busy and didn't have time to complete the drink, and that she could bring some Tabasco. Unfortunately for Brockville, not a lot of choices downtown for food deals, especially a wing night, but the service at this bar has always been terrible. I wonder if this could be resolved by having enough staff during these busy times. Next time I review this bar, I hope I can write a better review

Samantha Meunier

always friendly, always the best food and guaranteed the best service

David Bailey

Sat down, ordered, and a hearty plate of fish and chips was at my table in just a few minutes. Never had such a meal served so quickly. Highly reccomended!

Mike Harrison

Wings ok. Greek salad don't. Wraps nope. Club sandwich so so.. lots and lots of flies...

Maxwell Daku

Went for wing night (Tuesdays). Lots of history to be found here. Very cool place. Not very expensive either.

Terry Greer

Wings were the worse I've ever had anywhere. Very fatty. Tasted like the $5. Boxes you buy at a store. Fries were however awesome!

Lisa Joyner

Good place to see a band and good staff

Henry Dossett

Great food

John Tetora

Came for a work event that was closed to the public, and the food was stellar, service was great. Came back a few times after with family, service and food was always great!

Mark Chalmers

Nice local pub along the main strip in Brockville. Long outdoor patio along the sidestreet with plenty of seating. Lots of room and seating inside too for groups. The staff was very friendly and attentive. There's also a Jägermeister machine so your drinks are always the correct temperature! Cheers! ????

FCH

Comfortable outdoor seating in the center of town. Friendly, helpful owner and staff. Reasonable prices, average pub fare. Don't look too closely - not one of the cleanest establishments...

Tim Allen

Best food. Best service. Great. Wish there were more Keystorms

Kris Ruttan

Back to the Keystone Pub in Brockville Ontario on Sunday for lunch. I was hoping that the food would be as good as the first time we were there. No worries, mate. Cod and chips with baby greens salad, vinnegrette dressing, coleslaw that was brilliant, tartar sauce that is made in-house, cod with a light crisp batter and 'never - enough' fries. I mean that every single thing in my plate was very good. That is awesome!!! Sorry. No pictures.????

Corey Forman

Great spot to grab a pint and great staff!

Simon Nicholas

Our first visit was actually quite decent, though the second time we tried to visit, we were quite rudely greeted and told that despite an opening time of 11:00am, that at 11:50 they weren't ready for us. When we had the audacity to ask when they might be open, the lady abruptly pronounced that she didn't know. She must have felt the stares at the back of her head, as she eventually went in, then came out and said "at the very least, 15 minutes". And then left us standing outside in the 33 degree heat (with 4, 6 and 90 (!) year olds) without so much as a "Would you be interested in coming inside while you wait". It must be nice to have too much business that you are happy to walk a group of 8 tourists away in such a rude fashion. With so many other businesses around happy to have our patronage, my advice is to skip this restaurant and visit somewhere that will almosy certainly better appreciate your business.

David Thompson

I came all the way from Japan to come here and it was well worth the trip. Gorgeous waitresses, excellent food, friendly bar tenders; everything was perfect!!!

Andrew Levesque

Had a wonderful experience when here last. My bud and I came for the cheap wing night, and all though it wasn't really all that "cheap", it was great quality. The service was wonderful as a frequent patron of my place of work was our waitress. The atmosphere was nice and the other customers were seemingly relaxed and at home there. Would deffinitly stop by again.

Christian Franz H

They make you feel like David Beckham!

Agapi Koutsi

I was so disappointed with my order. Mediterranean wrap. The service is very friendly. The washroom wasn't clean.

Amber

Food is amazing. Great atmosphere. But who do you think you are as a server to question how much food I order.. everytime. The same crusty woman. If I want a starter and a entree I'm gonna take the left overs home and enjoy them later. Your tip depends on how much I spend so why would you try to deter me from spending my money. Maybe smile once in a while and you may get a better tip.

lisa harkness

Best restaurant in town!

Alan Crook

This was my first visit to the Keystorm since moving to Brockville, but I will for sure be making this place a regular destination. I'm writing this review from a table in the restaurant to give a HUGE shout out to AMANDA! I have a 7 year old girl, and twin 3 year old boys, and she has them eating out of her hand!!! She is an absolute delight, and if you have the absolute pleasure of having her as your server, your outting will be a pleasurable and memorable one!! Great atmosphere and totally worth stepping in!

John Worsnop

Great wing night. Many other great entrees as well. Friendly staff. Great atmosphere. Dan not only runs a fantastic pub and eatery, but also is one of Brockville most involved and generous business owners.

guy loiselle

Burger was ok, saltiest fries I ever had, had to send them back

Danny Mercier

Tried Keystorm pub while visiting relatives in Brockville on a Sunday. Located in stone building on main thoroughfare. Spacious, pub serving simple tasty food and drinks. Good coffee, nice breakfast choices. I had the Keystorm eggs Benedict which were eggs Benedict on a crab cake. Generous serving, attentive friendly service with bottomless coffees all around. There were 12 of us and they accommodated all without hesitation.

Phil Kidd

My wife and I both ordered the Greek wrap, and were disappointed. There was no mushroom, just eggplant, peppers, feta and spinach, and it was quite oily tasting. Some tzatziki and cucumber in the wrap would have brought a nice freshness. The service was good.

Jess Kane

Great food and service. Big fan of the wings, nachos and taco salad. Burgers are good too.

Shane Curless

A place that is a very good job of keeping punters happy under the circumstances!

Penny Boileau

Called in a takeout order....arrived time I was given to pick up order....waited an hour before I qiven my order....They had me pay as soon as I arrived though...no choice but to wait. I ordered fish and chips....not worth the wait. do not recommend this place

Allen Kuntze

We had dinner and then breakfast there this week. Food was good and the the Servers were personable and fun. Had a small problem with my breakfast. I pointed out to our Server to simply let the cook know as an FYI only, nothing else needed. She apologized and still gave us a discount (not needed but appreciated). I’d go back, thanks Keystorm. ????

marilyn ross

Top notch place,great food,excellent service

Paul Lamoureux

Another fantastic meal by The Keystorm Pub, they never disappoint and prices are very reasonable. Thanks guys!

hickman24

Had great lunch. Good food for the money and the service was excellent and friendly.

Steve Spivey

Service was good, beer was warm and flat, food was so so. Probably wont return unless alot changes

Ed Peer

Was there today for the finger food platter. Wow what a great surprise more than the two of us could eat absolutely delicious food and very well priced. A lovely and accommodating staff. ????????

Laverne Murphy

Stopped in for a few apps. Friendly service.

Lana Powell

Was great food and service. Nice shade from noon on so lovely on a hot and sunny day.

Judy Henry

They have the best wings!

Ashley Boisclair

The service was awful the food was worse. First the food was cold then re heated so greasy af. Would not recommend!

Ross “Rossco” Johnston

Great place had fish and chips awesome great service too

Matt Scott

A not so hidden gem in the city! Expecptional service and food. Mix that with a warm and friendly atmosphere and you get the best pub in the area in my opinion! A must go for food or fun.

Charles Patrick

Food was excellent just like the server said it would be. Had a steak sandwich and it was a real steak. Wife had the club and it was good too. Awesome fries and homemade gravy. Went well the Belgian Moon brewski

Lisa Roth

This place has very polite, friendly servers. The service was fast, the food was great. The atmosphere was cozy. Would highly recommend!

Michael Hill

Good food. Very accommodating of large groups. Reasonable price. Friendly staff.

Brittany Cowan

Love the atmosphere, and the best staff. Great experience all around!

H K

Great food and service!! Thanks ????

Andrea Feraco

AMAZING! visited during the tall ship festival and had a great experience! Food was awesome and the staff were wonderful! Despite the crowds they even took the time to joke with our son and show him the vault! A must try when visiting Brockville!

Justin Snyder

Tuesday special for delicious wings. Very friendly staff and enjoyable outing.

Mitchell Coffman

My wife and I shared an appetizer and had our own entrees. The food was really good and the portions were proportionate to the fair prices. Somewhat friendly and attentive staff. Seemed to pay more attention to a few at the bar. Our waitress seemed to have an unsightly untreated cold sore around her mouth. Despite the food from being good, it left my wife and I with the Hershey squirts for over a week. We will not be eating there again.

Daintry Topshee

Great lunch superior service!

Kelly Marie Bradley

Very good food. The tables outside were hard too sit at and eat

lisa marchand

Great food and total adherence to guidelines surrounding social distance. Safe and friendly atmosphere. Kudos to the staff at the keystorm for serving your community during these uncertain times. One thing is for certain we will be back.

Henry Bergen

Great food not to expensive but not cheap kinda what you expect

Sarah Dikter

Absolutely Amazing!!! Best food AND Best Customer Service!!! This will be our go to restaurant from now on and looking forward to it!

roberto battello

Good breakfasts

Steve McGowan

Great fish and chips. We ordered 2 pieces thinking 1 wouldn't be enough lol brought home 3 full pieces of fish. Great service very friendly.

Owen C

Dinner tonight in home town, my friend had beef dip sandwich with fries beef was fantastic, I had the bacon cheeseburger one of the thickest cheeseburgers ive ever had! Love the gravy too.

Ted Martin

Just stopped for a beer but I could not help but notice good looking pub grub being served to other custoners

sherri mason

Service was excellent, food was great. Many choices for the menu.

Angela Rodgers

Dan Thompson and the Keystorm Pub staff, I am new to Brockville, I was just on your patio and am positively speechless! Absolutely incredible. I should admit I am not impressed easily but the fresh strawberry daiquiri (yes, fresh strawberries!) and my half nachos were by far the best I’ve ever had. I applaud you! Service was very friendly and I respect that it took longer as the servers were exercising more caution and Covid measures than are even required. Social distancing was also respected. Plates were removed with gloves, name and number were taken in case of outbreak. Very admirable as some could complain about these procedures and the extra time they take. But in these times we must exercise patience for safety measures. Well done!! I’ll definitely be back. The keypad is sanitized after every use, I saw this for myself. Did I mention FRESH strawberry daiquiris?! ???? Kudos to Amanda and the Keystorm staff!! If you are concerned with Covid 19 precautions and safety measures, this is definitely the place to enjoy a patio!! I have recently heard people are calling the staff names for working. This is just nasty and you should be ashamed of yourselves! These people are no different than other service staff who have families to take care of. Show kindness or simply be quiet. Let’s support local businesses before we lose them.

Tim Sutton

Was there with my mother on Saturday morning. Great breakfast!

Kathleen Hare

Great local restaurant with delicious pub food and a great selection of beverages. A beautiful patio to meet up with friends in the beautiful downtown area!

T Mozzi

Standard pub grub - over-priced deep fried whatever. Don’t go there for the food

Shari Durant

Great service and happy people

peter meaney

Hi it was good service polite . especially when we went to the thousand island and they didn't have food or kitchen staff so we ended up at the keystorm pub

Debbie Harper

The food is great and so is the staff never had any problems great food great price friendly staff

Stan Potvin

This place is awesome! Cool atmosphere, great staff. Jennifer was amazing even though they were swamped. Kitchen was behind but we were told in advance and worth the wait. Cheers to Jennifer and Sky. We love this place.

Jeff Severson

One of the best pubs in town. Friendly staff, cold beer and hot food. Now get rid of COVID and life is grand