Reviews of Moose McGuire's Brockville (Restaurant)

Doris Tam

Great view. Great food options. Loved the souvlaki!

Myatt King

Hate to say it, slow as hell on wing night

Hank J Wimblton

I love the burgers.

Benjamin Lance

Excellent food and service and only more improvements to come. Would highly recommend.

John MacLaughlan

Great place for wings on a Wednesday night. Friendly staff.

Melanie Tremblay

Great view small menu but reasonably priced and great staff!

Yves Perras

Limited but we'll done good.

Shaza Bakhos

Worst Thanksgiving meal I've ever had. The food was very cold, tasted very bad and smell bad. Doesn't worth the money we spent. Don't recommend it.

Eva Munch

We enjoyed our evening. Sitting on the covered patio. Watched the rain staff was very good and friendly. Food was delicious. I had the chicken sovlaki mm mm good. My hubby had the wings and they were very good.

Annmarie Cardoso

Sydney was our host. She worked very hard and was pleasant to us.

Brent O'Reilly

Food was good waitress was a jerk

Emily McLaughlin

We had a reservation for 6 adults (one is 100 years old and the other is 96) and 2 toddlers. We had not seen my grandparents in months and wanted to all be together since the limit changed to allow more then 4 at a table. We were automatically sent outside at 2 different tables away from each other. When we requested a table all together it was as if that was troublesome for them. We did end up getting a table inside, had multiple waiters that were rude. My mom and I were eating off napkins for our appetizers because they only brought out 4 plates (if we had waited around our food would have been cold so we just improvised). The food wasn’t anything special, to even get napkins and a spoon for my daughter so she could actually eat was troublesome to the point we had to track people down to get the simplest things. If I could rate is 0 stars I would.

Sarah Jeanette

When we arrived right when they opened, we were warned they only had 1 chef, no big deal. We were the second table in the whole place and we waited over 1 hour after placing our order and we had them box it up Togo and bring the bills. Many other tables who came later got burgers when we hadn’t even receive our salads. I drive home with my GF pizza to see that it’s burnt and it’s missing toppings? Like the “sour cream drizzle”… where’s that? Not impressed at all! I understand being understaffed in the kitchen but you need to maintain good service and that was not at all good.

Kyle Ruttan

Great food, awesome staff, patio was great as well.

Cameron L

Service was abysmal, I have never waited so long to place an order in my life. Food was okay but not worth the hour wait it took to get here or the price. It would be one thing if the restaurant was busy but it was not.... there was also a table who was given priority even though they arrived after us and another table. The server would go to them multiple times and not even look in our direction when we were right beside them before eventually coming to us. Overall bad experience

Angela Molson

Great views and it was so nice to get out for a little bit. We had the wings and sweet ???? fries. Very tasty

Michel Brault

Food was good, friendly staff, even though we couldn't wear masks. But, the ambiance was cold. No cheer up music only a table of five people which were very loud, specially a woman who seemed like she wanted everyone to hear what she was saying. We were sitting on the patio

Ken Barr

Great place to watch tail ships when they are in. Good food, great service

Mike Fournier

The food was not very good.. it looked good but lacked flavor. I had the habanero burger it was very hot but hot is not a flavor. I asked for mayo to add some flavor and they wanted to charge me a dollar.. The view is the only reason I am giving it 2 stars. the glass railings were filthy and filled with dead bugs. I would not recommend this place unless its to have a drink.

Judy Hunt

The food and service were both awesome.

anthony batawax

Wonderful location great views great food much better than the last resteraunt that was here, brilliant patio would recommend

emma malonzo

The service was slow. However, our waitress was understanding and gave us a discount and free drinks. ????

Missy Conboy

Service was terrible . Food was semi warm . It's pretty sad that the appetizers were better then the actual meal . Would NOT recommend. And very over priced . Plus overheard conversation about cross contamination.

Sab GK

Food is quite tasty! Would recommend poutine. The service isn’t the best though.

Brian Dodds

Large covered patio overlooking the harbour. Food was really good and portions large

Steve Lloyd

Had the chicken pot pie with fries ... excellent.... this will be a new stop for going out to dinner .... lunch was fantastic

Beej Ward

Fabulous view, simple & deliciois menu, great service (even with limited staff)

Christie Flynn

Staff is slow to seat people. Dirty tables. Waited 10 minutes to be seated while 3 staff sat organizing cutlery.

Marty Massie

Great place for dinner. Best fish and chips around! And that was with a 3 person crew in the kitchen... Well done!

Imad Boutros

We ordered the thanksgiving meal as they recommended. The worst meal I’ve ever had. Old, rancid and dry turkey meat “about 50 grams” However pumpkin pie was good. Not recommended.

Hélène R

Nice spot! Rustic and comfortable ! The view on the water is wonderful !

Shegufta Islam

Decent latte, ice cream and nice patio over looking the boats. Clean bathroom for customers. Lots of seating. Some baked treats - muffins, croissant, cookies. We only stopped for a short visit so it was fine for what it was. Restaurant is wheel chair and stroller accessible. There’s a ramp on the side and also accessible through the main elevator.

Laura Sargent

Service was great for was good!

Eric McKenzie

Perfect weather on the outdoor patio. Food was excellent.

BJ Ward

Great patio dining. Good value.

Jeremy Hobbs

Service is very uneven, depending on the server. Food is mediocre at best. Skip this and go to another place that is locally owned

Steve Dudka

Great spot upstairs overlooking the St Lawrence. Great spot.

Joy Gopee

Worst fish n chips

Christa Guthrie Vincent

Great food, but better when they are not in a rush. Would recommend it though, great patio lookout while eating your dinner, great, great friendly service. And the bar tender is always ready to take your drink or food orders. Great service!!

John Shular

I got the buffalo chicken wrap but didn’t have any buffalo sauce on it but was still Ok, my wife got the French onion dip sandwich she really liked it, I also got the potato bacon soup I was good. But there was only one server waiting on 8 tables at one time so we did get our food in a timely manner but never saw our server again till we finished eating and was waiting for the bill, what sucked because I would have loved to get some Buffalo sauce and some pepper for my soup. I personally wouldn’t go back.

Vanessa Ring

Great setting with lovely marina/river views. Okay food from a very limited menu. Fish was great; burger was okay; fries were lukewarm and soggy. Missed out on a balcony table before, so made a reservation well in advance. The day of, we were crammed in between two other tables despite the reservation -- the having-to-inch-your-chair-out-and-in-slowly kind of cramming, apparently because another party had arrived with six extra people. Service was friendly. Waited 20 minutes after finishing eating for plate clearing and the bill. So... meh.

James Matthie

Decent lunch menu. Good salads. Mediocre old-fashioned cocktail.

Matthew Liteplo

Works hard to keep everyone safe.

Shayne Dixie

Has an annual function there- food was great, and so was the service. Nice atmosphere.

Neil Chambers

Good food and super view of the St. Lawrence. Will go back for sure.

Terry Greer

Really good eats.

Bruno Volpi

Had a the best fish and chips ever in my life. And believe me I ate fish and chips all over the country. Grest service beautiful place inside and price very reasonable. I recommend if you stop in Brockville go to Moose McGuire's for bite you wont be disapointed.

Yvonne B

Waited over 20 mins for a beer and almost an hour for appetizers half of which weren't hot, hopefully this was the exception and not the rule.

Maher Jebara

The place is spacious and the decor is beautiful. They really did a good job on designing the inside. Prices are pretty good for the location. Overall service was extremely slow. From the time we arrived And the time we left was about an hour and 40 mins. My friends who got burgers really enjoyed it. The soup was horrible couldn’t even be finished. The receipts had the wrong info which needed to be adjusted at pay. Overall I didn’t really enjoyed this place. I hope they can be able to improve on these deficiencies.

Jenneh Monkeh

Terrible experience. Sat freezing on the lower patio because even if you have a reservation apparently there's no way to get seated where it's warm and sheltered on the deck. After complaining and getting moved closer to the building where it was warmer food was cold. Waited for the waitress who seemed to have forgotten us for the bill and takeaway box. Froze again and I was dressed warmly. They need to change their reservation system so the lower patios are walk-in and upper is reservations only. On top of everything they are still serving water with plastic straws!!!!??

Noor Al

Don't go here. Seriously, don't. The food here is inedible. Seriously. The fries feel like they've been cooked, frozen, cooked again, frozen, and cooked and then served. Fish cakes were clearly not "freshly made" because they were still ice cold in the center. They will just straight up lie to you about what they have, and either tell you 30 minutes into your 1 hour+ wait or just not bring it to you at all. Oh yeah, and that 1 hour+ wait for our food was when, "the kitchen is quiet right now", who knows how long it would have taken if there were more than 3 tables at the restaurant. Seriously, whatever good you're seeing in these reviews, let me tell you, it's not worth it. Skip. Skip. Skip.

B L

The honey hot wings are really good and filling :)!

Lucy Desrosiers

Always an amazing stop as we do the poker run of America every year the staff is more than great there are amazing and the food is always so good ????

Dale Walt

The meal was good for standard pub fare. The service, while not fast, was courteous and made sure we had drinks. The view of the water was very nice. It is unfortunate with COVID, how some people are impatient and cannot follow a few simple rules to help establishments like these make a go of things.

Robert Gagnon

Good selection of beers. Food was excellent.

Dominique Laurent

(Translated) Wonderful atmosphere and view on the terrace, basic service, very disappointing food (Original) Merveilleuse ambiance et vue sur la terrasse, service de base, nourriture très décevante

Elaine Sanderson

Great food!

Cody Robinson

Beautiful place my girlfriend lindsay Martin and I went great food

Tracey Collier

My family and I had dinner there the view was absolutely breath taking the food delicious and well presented . The staff went out of their way to be accommodating , friendly and assist however needed . ❤️????

Logan Reviews

Great people but not very good food. Had to wait 2 hours just for are food to get to are table.

Marian Jordan-Scapillato

We found tables not 6ft apart and tables not cleaned sufficiently nor were the chairs wiped. Not returning.

gaurang parekh

I would like to give 0 if possible, it’s been 1 hour and still waiting for food not to forget I ordered sandwiches, if you guys can’t make sandwiches in an hour, it’s time to close down. Stop wasting vacation hours of people. (Continued) after 1 hour and 20 mins had to walk out as food was not yet ready, when I asked the waitress about delay, she was not apologetic but had audacity to say an hour is normal and I shouldn’t create fuss about it, if I am not ok, I can walk out. This was the first restaurant in my life who were ok if customer walks out without having food. Guys I can sponsor ????.

Wayne MacDonald

Great views of the St Lawrence. A nice nautical atmosphere. Service was friendly and prompt. My Asian Noodle salad was very good.

ilona sly

Great atmosphere shared with good friends enjoyed over good food! Super evening! !

Peter Lalonde

It is what it is and it is better by the water. Don’t come here for fine dining. Come for the relaxed atmosphere, friendly waitstaff and nice view of the water. This is probably a great place to watch the game or sit alone at the bar drowning your sorrows in pitchers of your least objectionable national brand beer and generic but acceptable chicken wings. Why not go here? I don’t know. Make up your own mind, you don’t know me. Why would you take my advice? You might love this place, you might hate it. Who knows? What do you have to lose?… besides maybe fifty bucks and a couple of hours. It’s better than sitting at home, alone, watching cooking shows and the bachelor regretting your life choices.

Chandni Soni

If you want to waste 2 hours for a meal during your outing, this is a place to go, waitress had more ego, rude and non friendly attitude, they will make you seat and forget you.

daniel boucher

Great food! Nice view. Really enjoy it!

Fadi Sargi

the worst thanksgiving meal i've ever had, I won't give it to my dog????????

Jonathan Britton

Both food and service were not great.

Sean Lessard

Excellent back good ☺️ ???? okay sounds good ????

Paul Lacroix

Great service,great food and good prices

christiane martel

It was awesome

Neil Lauzon

Turned away a group of 7 because we didn't make a reservation.

Henry L

Food was good BUT the ambivalent waitress we got should not work as a waitress. She was mostly absent and the very rare times at our table not that pleasant. We had every other server but her. The only interaction was "her" tantrum for the non-tip proportional to the non-service.

Penny Boileau

The best part about this restaurant is the view. I recently stopped by for a business lunch. The food was not great. The service was also not great.. I was very disappointed with this place. Expected better. Will not be having anymore business lunches there and would not recommend to others.

Jim Jacques

Friendly staff nice atmosphere

duteng2

The service was slow. We waited about an hour for the food and it wasn’t warm/hot when we got it. The food was okay but nothing to rave about. The staff was unwelcoming as they were busy but the place was not even packed. They should maybe put more staff on a Saturday night to keep up with the demand.

Matthew Coulthard

Food was very good, however service was very subpar. Paid completely different amount than what was on the menu. Server said it was Covid Pricing ..... then print new Covid menus. Very big disconnect between the server and our table, treated us very poorly. Overall bad experience.

Bob Runciman

Service ok but food marginal. Nice atmosphere and great location on waterfront.

Gabby Moori

The food is good. Only reason I give one start because we order 2lb the honey garlic chicken wings to take home after the supper, but the waitress accidently bring hot,we let her know about the mistake she told us she going to change it out. When I got home and give it to my kids the chicken wings still was hot ,so what there did change the boxes but put in the same chicken wing in it . That why I gave one star because there dishonesty.

Patricia G Fawcett-Ault

It was fantastic! Excellent meal and excellent service ! ???? Got to watch fire department doing training exercises! Fantastic!!

Jim Pedersen

Had the chicken souvlaki, was tasty and reasonably priced. Service was a bit slow but they were very busy with the tall ships in town. Great view of the marina and waterfront (had a window seat inside).

Joan Bell

Fries were not cooked in the centre. They replaced the order without checking that the replacement order wasn't cooked either. Only positive of this place was the view.

Bob Ouellette

Awesome staff and food

Anisa Lancione

Excellent coffee. Generous servings. Meal was very fresh. Souvlaki was tender. Condiments should be served in china and not in plastic. Atmosphere was nice. Service was excellent. Robert was great. Beautiful view. Food came quickly.

Vince Spencer

I would like to say for a new resturant in town I'd wanna give them some credit for trying, but my first time there the wings were under cooked, and we waited over an hour for them. Servers were not friendly and our server to be exact was not acknowledging our table at all. Wings were not sauced at all. I've worked in many restaurants before to know that wing in particular do NOT take over an hour and from the amount of business it had that night which was not much especially being a "wing night" and the amount of staff they had on which was more than enough, it was a horrible experience and I will NOT go again. They had their chance and the blew it.

bruce clark

Went on Sunday. Very slow service. 15 minutes to get your drink after ordering. Slow getting food too and it wasn't tasty.

Jeanette Johnston

Appetizers were great. Service was reasonable considering COVID restrictions.

Gavin Opert

Very disappointed !! We were 4 adults and 2 children on Saturday night at 6pm. We ordered pasta off the kids menu, 2 Greek salads, fish and chips and a beef dip. The kids pasta arrived timeously however was very spicy ( I guess some kids might like spicy foods ) the rest of the mains 40 minutes later. The Greek salads were mostly lettuce with no tomatoes and very little feta cheese. The chips from the fish meal was cold and the fish itself slightly warm, a clear indication that it had been standing some time before coming to the table. Sadly the beef dip too was very disappointing. Our beer shandy being the only saving grace. At no time did our server come to enquire about the meal, I guess she already knew.

Brody M

Our experience did not start well. First they tried to sit us down at 2 separate tables not facing each other, even though the restaurant was not busy and we made a reservation. Our waitress was not helpful at all. Took 10min to get her attention for some water. Food was sloppy, over cooked, and not tasty. Overall horrible experience. Never going back

Elie Abou-Nehme

The beer was good

David James

Unable to eat there due to the kitchen was closing soon and reservation was required.

Gerald Ashe

It's great to see a bustling pub at this great location. The service was good and the food tasty. But what's with the goofy mini kilts that the staff (only the females of course) have to wear? Surely not acceptable in today's era.

Lisa Roth

Food was great. Willingness to accommodate our needs was top notch.

James Burnett

Good food and the veiw isn't too bad either.

Robert MacAdam

It was a private function at Moose McGuires but everything was great.

Jerry Lynch

WaiterPhil did an excellent job.Both the view and the wings were great!

Austin Hutton

Only been on wing night best wings I have had

Heather Hedley

Very poor food and service. There were 3 of us and it took over an hour to get our salads! The wait staff was very apologetic for the delay. The pickled beet salad was AWFUL!! not pickled beets, not candied walnuts.

Ken Keating

Great wings great service favorite place now for wings

heather dunne

Was looking for brunch but many places closed in Brockville so we were the first customers at 1100. Not really any brunch items but our sandwiches were good and also the crab cake. Very nice salads. Service was casual but friendly and efficient. Excellent views.

John Glenn

Please update your breakfast hours. Good way to encourage people to not come back.

Yacine Hadj-Henni

Eating food outside is really nice , nice place

Melissa Fryer

Great variety on the menu, reasonably priced and a great location!

Jim Williamson

Had a group of 7 for lunch today. We were set up on the patio which was perfect. Great scenery and weather. Guests all mentioned that their meal was excellent. David, out waiter was friendly, knowledgeable, and efficient. Location, food, and service top notch and will return there again.

Lesley Barlass

Best beef dip ever!!!

Michael Ninacs

We rented the rooms upstairs for a private function. Our staff were nice and polite, but our food took literally hours to arrive. Worst of all the many children were served dead last. I would not recommend it.

Amrit Kaur

There is lady working who has boy cut , she was very rude with us but she was polite with others.

Andrew Knight

Nice restaurant down on the waterfront of Brockville. Great view. Food was good and service was excellent

Rob Fraser

The service was excellent, the view was amazing, and the moose Burger was delicious.

Michelle Harvey

Horrible service and wait. No hostess came, waited 10 minutes to even be acknowledged, brought us to a dirty table then stood there while she cleaned it. Waited 10 minutes for her to take our drink order then waited over 30 minutes for our food! Waitress didn't even come by to ask about refills, would not recommend at all

Maria Braaksma

Awesome food and service! Highly recommend!!

Paul

Food looked good however ....pizza tasted like an egg roll, burger had no flavour.

Rae Pedersen

So disappointing!

Maggie Smyth

Great atmosphere. Service was excellent.

roberto battello

Great place for a quick bite

Lucas Logie

Poor customer service

Taco Grande

My burger was ok. I'm not one for pretzel buns. If it was on a sesame bun, would have enjoyed it more. Burger was 3/5 I had probably the best onion rings I've ever had. 5/5 We had the best waitress ever. 5/5

Mario DiGiosia

That was out second and last time! Very poor service and mediocre food.

Chatelle Theberge

(Translated) Nice atmosphere and decoration. The fish and chip is so good to roll on the floor. 1 piece is at least 10inch long ????. Hot and crispy fries. The souvlaki was dry. The service was slow, 45 minutes to get our food. If the waitress had come to tell us, there was a lack of staff or explained the reason ... but nothing, she did not come to our table often. But I would come back for the fish and chip again. (Original) Belle ambiance et décoration. Le fish and chip est à se rouler par terre tellement il est bon. 1 mcx c'est au moins 10pouce de long ????. Frites chaudes et croustillantes. Le souvlaki était sec. Le service était lent, 45 minutes pour avoir nos plats. Si la serveuse était venue nous dire, on a un manque de personnel ou expliqué la raison... mais rien, elle n'est pas venue à notre table souvent. Mais je reviendrais pour le fish and chip sans hésiter.

b bruce

Good food and service

Jane Mitton

Food great and reasonably priced. Good service. ????

jo tucker

Moose Mcguire's is our "go to" place in Brockville Great service and food. It doesn't take long until you are greeted by your first name. Definitely an asset to the Brockville area. AND did i mention the view? Awesome view of the St. Lawrence River. The restaurant is located in the Tall Ships building, beside the Aquatarium.

Heather

This review is for the pre-meal service I received. My children were going to have dinner with friends and my husband and I wanted to pay for their meal. I called, spoke to Erin, who assured me she would give the message to their server that evening. When I spoke to my daughter later, no message had been given them that the meal was paid for. I called and spoke to Maxwell, and she said they were "slammed" and somehow the message didn't get through. According to my children, they weren't slammed, in fact there were only 4 tables with customers. Small attention to detail is what makes a business thrive and I would recommend, when the offer of a meal completely paid is on the table, to take advantage of that. I'm sure they would have spent more money had they known it was already covered. You missed out on several fronts Moose McGuire's.

Ken Millar

Best place in town. Great food, great atmosphere, great kitchen staff and amazing waitresses. Goto place.

Vadym Hlushko

Terrible. If in one word. Nice view on Patio. But food... waited about 30 minutes. Fish undercooked and tasteless. Fry’s seams done in very old oil and stayed there from yesterday. I did not know that it’s possible to messed up burger like that. Just a view and water is not that bad... Did not have many expectations after reading reviews but still disappointed.

Norbert Csaszar

Tasty food, decent selection and good service

Siobhan Mullen

Giving 5 stars for our waitress, Kelly. She definitely went the extra mile to make sure we had a good experience and had a great energy about her. Thank you Kelly!

Chikken Mama

Service wasn't the greatest but the food was horrible. We waited for over an hour for 2 burgers. Both not edible. I asked for a chicken breast burger (as shown on their menu) and the server said it was old chicken from the morning time that they would reheat to put on the bun. I should have left then. I decided to order a beef burger instead. It was so dry I couldn't even eat it. My husband's vegetarian burger was completely mush like baby food. Food was so cold. How can someone wait over an hour and get cold food? Drinks weren't mixed properly. We ordered a Ceasar and it tasted like pure vodka. Disgusting we will not return.

Haynes Hubbard

This was truly one of the worst meals we have had in ages. Incredibly, ludicrously slow service, bland food, really awful live music and an all round forgettable afternoon: and not cheap food, for the little we received. Would never recommend this place to anyone…

Roman

It is hard to give a review based on a pizza takeout. The view from the patio is gorgeous.

Rita Harper

Service super slow and our Male server was not welcoming. We waited 15 minutes to place our drink order, it finally came in13 minutes later...asked for water and it never came had to go to the bar and ask an other server to bring. We wanted to eat there and decided not to as the service was so bad. Our server finally asked after 45 minutes if we like to order and we said no just cheque. It was not busy around 4 PM Saturday afternoon. The views are spectacular and the food does look good but we were so discouraged and the mood was ruined Rita H

John Neveu

This is my first post and sorry it's negative, but I want to make sure people hear about their service. The worst service I ever received. Let's start with hostess, when we arrived, we asked to sit on the outside patio. She informed us that it would be an hour wait, which we were fine with. She then brought us in and sat us down at a inside table. When the waitress came up to us, I said we were waiting to sit outside just want to order a drink first. She said that once you're inside you can't move. I then spoke to I guess a manager, and she informed me that we had to wait in the lobby till table opened up. I said Well not my fault the hostess sat us here. She then proceeded to tell me no once you're inside that's it that's your table. All at the same time, the waitresses seemed to be running around like chickens with their heads cut off not remembering where the plates would go. We finally came to an understanding that we could order "drinks" then move to a patio table. However, the waitress insisted that we ordered our food first then move. Enough is enough, we got up left and never looked back. Never will I even think of returning to that restaurant ever again. Also, I would tell whoever asks me what I thought and would tell them NO WAY go to the Waterfront restaurant on Blockhouse Island much better service. And I understand it could have been a bad day for them, but I shouldn't be affected.