You have the reviews of people who use the products of The WORKS Craft Burgers & Beer (Restaurant) in the area close to Brantford (Canada).
Right now this firm gets a score of 4.5 stars out of 5 and this score has been based on 127 reviews.
You may have noticed that the average of ratings that it reaches is almost the top, and it's based on a large number of opinions, so we may think that the valuation is quite accurate. If many people have bothered to give their feddback when they've done well with the business, it works.
As you know, we do not usually bother to set evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Restaurant belongs to the category of Hamburger restaurant.
So. Many. Options! Fantastic burger to cap off a day of work. Wish they had these out west! Would eat again!
The survivors were very nice an on top of everything making sure we were have in a great experience an the food was great best buger I've ever had by far .. an the onion rings were great to came with 3 kinds of dipping sause an all were really great!! We will be back for sure it was so yummy ... the bill shocked us a lil but well worth the money$$
Always a bit of a wait for the food but the servers are friendly and the burgers are great. You can get all kinds of crazy burgers and you can pick your own meat (or veggie option) and type of bun (gluten-free available last time I checked!). Good beer selection. Beware:. The onion ring tower is really only about ten onion rings.
A very BIG thank you to Matt & staff! Great food, wonderful staff and a very big supporter of their community! From BAJC, thank you so much for your kindness! We can't wait to come back❤️
Amazing food, incredible staff, clean and friendly environment. Highly recommend.
We love the Works in Brantford. The staff are always friendly. We have some allergy issues in our family, and the staff at this location have always been helpful and accommodating. We have never had a reaction after eating here. Thank you, "The Works" for always being amazing!
Absolutely Amazing!! Best Burger I have ever had!! Service was exceptional and love the vibe of the place.
Wow...honestly...wow! Unique burgers...if you can imagine it...they can build it! Vegan and gluten free options! Service is fast, friendly and helpful. Can't wait to visit again!
Been here many times & never had a bad experience. Staff is very friendly. Can be a bit of a wait for a table, but worth it.
Good food and great service.
Had lots of different types of burgers from meat to veg and they all taste great.
Great place to stop in for lunch
Great service, good food. A nice spot with consistently good food
Very nice location, polite and friendly staff, wait is decent. Visited on New Years eve and everyone seemed happy to be there which is rare when your servers are working on a holiday. In times like those wish they implement the “buy the kitchen a beer” option that I've seen at similar burger restaurants.
Delicious food, prices are a bit high for a University area, but always busy
Great food! Great atmosphere! Cannot go wrong with any choice you make!
Recently visited Brantford for the first time for an appointment and my husband and I decided to stop by at The Works for lunch. Waitress was prompt to welcome us and gave us time to look at the menu. I specifically asked for a multigrain bun and a side of sweet potatoes fries with my hamburger. Apart from the VERY LONG wait time ( *keep in mind the restaurant was not filled to the brim with people), when we finally got our order I was given a plain hamburger bun and a bowl of steamed broccoli. I didn't say anything as the wait time for our food had us cutting close to our appointment. The hamburger overall was not spectacular and the steamed broccoli was just that.....steamed. No butter, salt or pepper. NO FLAVOR. My husband also commented that his hamburger buns was cold to the touch. The HIGH cost of the meal did not match the quality of the food we received. We have been to The Works at other locations and by far this was the worst, so much so that this experience has put off visiting another The Works restaurant in the future. Look elsewhere....McDonalds, Wendys, A &W, Harveys.
Awesome food and awesome service I wish there was one in Port Dover
Great service and great food!
Our server Mike is always exceptional. My kids think he's the man.
Just ordered through skip the dishes, my burger was burnt to a crisp, completely black. I couldn’t taste anything but burnt. My boyfriend’s burger on the other hand was fine. Just surprised a burger THAT badly burned would be put out to order and not remade. Especially when it’s $20. For an order costing $50, not worth it.
Good food, but on my first date with my ex boyfriend the servers stood and were obviously discussing us. Mind your own business.
Ordered for the first time this evening. Best burger I've had in a very long time ????
Very friendly people. Always good food
For a place, that only serves burgers The WORKS has a vast variety of options! First, there are several options for the patty and the bun. Those include veggie and healthier options like chicken breast. Next, you choose from dozens of creatively named burger topping options or create your own from an a la carte topping menu. I've only ever had the beef patty, and they will cook it to your liking. It's not the cheapest place for a burger, but it is comparable to other sit down restaurants. Everyone in Brantford should visit here once. There is something for everyone as long as you don't get overwhelmed by all the menu options.
Amazing! The server was amazing and very helpful. Food came out fast and was delicious.
Very welcoming staff. Love the decor. And the food is amazing. Quite a number of options to choose from for your burger. And the portion sizes are good. Totally worth a try.
My husband and I picked up bugers, fries and poutine yesterday for take out. What we had was the best take out food we've had in months. The burgers were phenomenal, and the poutine, my husband said was the best he's ever had. The gentleman on the phone that took the order was fantastic. Worth every penny. We will definitely be back.
A bit pricey but great quality product. Probably the best burgers in town, I just don't think a burger and fries should ever need to cost quite that much.
Always good food and more than we can eat, the wrecking balls are the best!
We decided to try The Works for dinner before going to the show at the Sanderson Centre. It was very busy but we didn't have to wait long. Huge variety of burgers to pick from. I got the Gettin' Piggier with It and my friend had the Pig Bang Theory. The burgers are huge and very tasty. The service was great. We were done in plenty of time to go to the show.
The service, atmosphere & food are all wonderful. 4 stars because I found it a bit pricey.
Burgers are fantastic, wish the salad options were better for sides. The caesar salad was not very good.
I keep going back because it's is simply my favorite place to hang with friends. Plus the food is great.
Great food, great atmosphere, great staff. Food tastes great and the wait staff are friendly, knowledgeable and prompt. Do find this chain to be a bit pricy for burgers. Though you do have 50 to choose from.
Friendly staff, good food, and a really great atmosphere. Their wrecking ball appetizer is top notch.
fast Eddie's double burger tastes the sam at a cheaper price would rate higher but way to overpriced
Fantastic burger options, Tragically Maple was amazing. Great drinks with craft beer and hand made shakes. Excellent service from Justin. Very happy we stopped in try it.
Burger good.
Burger was juicy and tasty. It had lots of toppings and a fresh bun. Fries were done to a tee. Onion rings were crispy and almost a meal on there own. Drink came in a measuring cup for a unique touch. Server was pleasant and smiled a lot.
First time here. Great food, friendly staff, great atmosphere. Will definitely come back????????
Yummy as usual. The waiter Justin was great!
Food was good. Ordered 2 Caesars which were also tasty but had way too much ice in them. Server was friendly and helpful.
Amazing food, a lot of great range to choose from when creating your burger, Born To Be Brie burger is amazing! Love the staff there.
Service
I just had one of the best dining experiences I can recall. Service was friendly, food was delicious and the menu offered plenty of great gluten free options. I will definitely be back!
Great place with a ton of options! So many options!!! Our waiter was fun and made our dinning experience one to rave over. Now roll me to my truck cuz this girl's full!!
All the staff here are fantastic. They have a great attention to detail and want to make you happy at any cost. The food here was fantastic and better than we have experienced at other Works burger restaurants. Our family had three different variations and all were superb. The chips with dipping sauces were also very good and so tasty. If you are in the area, skip the usual fast food burger joints and treat yourself to an exceptional burger and outstanding service. You gotta eat here !!
Onion rings were yummy, not heavy. Burgers were delicious along with the ceasar sides. Going to order again this weekend. It's better to do a pickup before 5 if you don't want to wait long
Fine burgers, milkshakes have a lot to wish for. I was charged almost 5 dollars for a miniature Kidz size milkshake after asking for a medium sized one. Honestly go to BR or else for your milkshake needs. On the bright side a smaller portion does mean I wont gain any weight. #mixedfeelings.
meat's good but the buns leave a lot to be desired. not worth driving down town for. If you live near a realburger or burger priest go there.
We waited for 5 minutes for some water. Then, every salt and pepper shaker had holes so small that I had to take the lid off of one to get any cutting my finger open on the shaker lid. The only thing they offered was a bandaid. And the usual over priced burgers in which we paid for. Nickel and dimers.
We had a baseball team of 27 people and they handled our group amazingly. They were prepared, efficient, pleasant, and accurate. The food was amazing! Excellent work! Be very proud of your restaurant and your staff! Thank you
Loved it. That's it! So many options! Absolutely delicious and short wait time!
We ordered dinner last night, and I'm impressed with it all. Due to co-vid they provided curb side pick up, I placed an order over the phone before arriving, when I arrived and called them that I was there, they brought it right out and off I went. Took 2 min to pick up. Everything was packaged nicely in individual containers, nothing was soggy and food was delicious! Great service during this time on a Friday night.
Delicious burger and spicy chips. The server was awesome. I would make this a regular place to eat except I live in another city. When I go back to Brantford I will eat here again.
A lot of people complaining about price here but we are talking about gourmet burgers here ; you get what you pay for. If you don't like the price go to a fast food joint where you pay less and get less. I've eaten here a few times, it's always delicious and never disappoints! Love all the options and staff is always very friendly, accommodating and as quick as they can be. Good job making quality burgers ;)
Had an amazing waiter, Justin. He was absolutely an amazing server. Food was great and the price is right for an amazing burger
Food is good but slow coming. We were finished are drinks before the food arrived and had to stay much longer than planned.
Best Burgers in Town, hands down !!!! ❤️????????
Hidden gem we found by accident while travelling through town. Never had so much fun picking out a meal. There were so many options. Justin was a great server and helped us figure out the menu. Best waiter for sure. The food was great, my water came in a measuring cup ( how fun is that?) and you get unlimited fries...crazy amazing, who gives you unlimited fries? Jen the manager came over after our meal to ask how our experience was . She was super friendly and it was a nice way to end our meal. ...five stars plus.... A fun night out.
Had a great experience here! We had a larger group and two “unruly” kids and our server was great! He was knowledgeable, polite and the food was delicious. We had a few allergies and it’s great to know we can get dairy & egg free, plus vegan options. Thank you!
Excellent service and very welcoming. Jen G the server is very Polite, kind and made the visit feel like I was part of 'The Works Family'. Thank you for an great experience. The food is excellent and the price is just right. Check them out.
Really great service here. Perfectly done fresh cut fries. Burgers are great with many many options. I like the burning ring of fire burger and my wife likes the born to brie burger.
Can't say enough how happy I am to find a place that can do both gluten-free and vegan. I was super impressed by the vegan burger creation they made using a Beyond Meat patty. The patty, the forever interesting curation of toppings, and a gluten-free bun, and it felt like I could finally sink my teeth into a delicious and extremely flavourful burger like a non-allergy person! The staff was lovely here as well.
Always great service and food was awesome. I had the burger with banana and peanut butter very awesome. Thank you. We will be back as always
One of the BEST BURGERS I have ever eaten. Washed down with a great IPA.
Amazing service, amazing food, didn't mind the wait, manager came over on her own and gave us a coupon for onion rings due to the wait which wasn't bad at all. Definitely coming here again.
Alot of options. I would recomend this to anyone and to go back to try a bunch of options. Dont let one burger you didnt absolutly love stop you from going back to try others
Love this place, food is always amazing and the service always the best
I've never had a better burger than I had here! Great service, cozy, trendy atmosphere. Always busy, and I love the bottomless fries!
Food is amazing. Best burgers in town for sure
Definitely the best burgers in town. Not to mention the manager is very friendly and accommodating!
Great as usual. Great burgers.
This is my favourite works location out of the 3 I've been too. It was the first one I ever went to, I lived in the apartments on top of this restaurant and as a student at the time came here quiet often. The owners Jenna and I can't remember her partners name were awesome. Customer service is great and food was always good. I've never had a bad burger here. Would recommend if you are in brantford and looking for a place to eat.
My son and I decided to try Brantfords "The Works" restaurant after googling burger places and seeing the great reviews of this location. We were greeted at the door by Matt who seated us promptly and friendly. We ordered the "Juicy Lucy" burger which was absolutely delicious and made fresh to order. Our portion of fries and poutine were above expectation. Everything was just Excellent! I highly recommend trying The Works Brantford and I guarantee you will be back again. Matt was an amazing server and by our discussions, you can tell he cares about his customers and goes above and beyond to make sure they leave happy. See you again soon!
PHENOMENAL SERVICE both over the phone and while picking up. Phenomenal food as well. Best lockdown dinner we’ve had, potentially best take-out we’ve had in a very long time! Everything was perfectly cooked, put together well and tasted BOMB. This is a local burger joint you don’t want to skip over. I will definitely make a point of returning for a sit down meal once able. Thanks Works, you guys are amazing!
Delicious burgers, awesome service. 13/10 would go again
Best onion rings in town Had a Juicy Lucy burger . It was great. Good and friendly service.
Always good to eat here
First time in and I loved it...where to start!......choose you patty from elk to Kobe to chicken to veggie....choose from one of the over 30 tantalizing burgers from greek to elvis to one stacked with 6 kinds of bacon or stuffed with cheese or ..well you get the idea.....amazing onion rings, three types of fries, or greens,...yummy milkshakes.....need I go on 8oz burgers, generous sides left is bursting at the seams! Awesome service staff, an attentive owner,
Food is excellent!
good burgers just didn't like my mayo dip for my sweet potato fryes. I asked for simple garlic mayo and they didn't have it. so hard to make I think not. other than that great!
Amazing food, friendly staff and a laid back environment for any occasion! They always make your meal with love ????
Ordered the "Tragically maple " burger, with spicy chip cut fries, and a side of deep fried Canadian cheese curds. The entire meal was delicious, the burger was juicy, and definitely was worth a try if you like the maple bacon contrast! The deep fried cheese curds were absolutely delicious, and definately were made of good high quality curds.
I ate the Sexy Burger and the burger was great and the staff were so courteous! Thank you for the great experience, my first time in Brantford
Love the selection of burgers, go to place! 5/5
Tasty food. Their Portobello mushroom burger is fantastic. Warm friendly staff and atmosphere.
Great burgers, great atmosphere, great service
The good:Sunday 6:30pm service was impeccable, congrats to the wait staff, you guys were amazing, attentive, helpful and overall a great attitude despite being busy. Hubbies beyond meat burger was 9/10. The bad: very flaccid, leathery sweet potato fries, which looked like they sat under a heat lamp for well over an hour. I sadly watched as hubby choked those down. My Beyond sexy burger was missing the arugula and caramelized onions, the canned pineapple was not a flavourful addition. For a $45 meal of burger and fries, it missed the mark for gourmet quality. Probably won't be returning.
I have eaten here 3 times and every time my burger has been dry... Still has flavour to it but to dry. One other complaint is price fpr what your getting the price point is a little on the high side.
My wife and I really enjoy the Works Burger experience. Each time we go, we try something different. The restaurant is pretty noisy so we find it hard to talk to each other. Serving staff are always fantastic! Love the decor. The meals are the best!
Amazing customer service and fantastic food
Great menu selection, best burgers in town. Always great service and we like the front garage doors being open in the summer too.
Great food! Burger options to delight anyone's taste buds. Near the Sanderson Center, a popular pre-show dining destination. Unfortunately does not take reservations, so plan accordingly for your outing.
Good food. Decent customer service. Nice atmosphere to the place. Decent prices.
Looking for a great burger? Check out the works. The owners are great people and the staff is fast and friendly.
Amazing poutine... I've never even thought of a poutine with deep fired onions (chopped up onion rings) on top - Fanominal! First time there tonight and even the service was amazing! We parked at the front entrance and after placing our order, the staff offered and delivered it right to the vehicle. Definitely will return! A must see..
Awesome place awesome portions awesome staff, really clean bathrooms and we had a coupon which got one meal for free.
The first time we ordered from The Works, we unfortunately received the wrong order. Most of the time that's handled via Skip The Dishes but instead the supervisor called to apologize and even delivered the order herself which just shows the level of care they have for their customers. The second time we ordered, I got a plain veggie and someone had wrote a cute, funny note on the box; "Don't worry, no one thinks you're boring <3". I really appreciate the little extras they put into such basic interactions.
Great place to grab a burger. HUGE selection of burgers to choose from! A little pricey, but otherwise a great experience.
Had the 100% Canadian beef on a multi grain bun and to top it off , fries with cheese curds for a topping. Cukes and celery for a side. Lots of choices... will definitely be back
Great food, service and environment.. I would recommend to anyone...
By far the best burger joint in all of Brantford. This place has it all. Delicious fresh burgers, outstanding service and a cozy atmosphere. So many tasty burgers to choose from. I got the Cracker Jack Burger and Tower of Rings - which rocked my taste buds. I'll be back to try the Jamaican Jerk. Highly recommend, especially to burger lovers.
I've been there multiple times and I haven't had a problem once. The food is great and the service is even better.
excellent burgers as always, friendly and fast service. I am so happy to see you are open to the public again!
Very nice authentic Canadian beef and many other variety. Options for vegitarian available. The Burger itself isn't too big but you get bottomless fries and drinks. Taste is 10/10
Meal type
Food is amazing. Server was okay, but not the friendliest.
Awesome place great food great people
If I could give negative star ,I would... Visited last time 2 years ago and nothing changed since then. Same sloppy and full of sauce food. Ordered poutin with BBQ sauce, and it came BBQ sauce with poutine. Like 1/3 of the bowl was BBQ sauce. Friend of mine got burger... He said it was the most disgusting burger he ever had. Never again!!! Do something, check what your guests getting from the kitchen!!! ????
love the food and great service!! had a guest come with us and she loved it
Friendly staff and great food, I had the Obi wan Kobe, excellent!
Great atmosphere, wonderful service and very delicious food! I've been multiple times and I have never been disappointed!
The management here could learn a thing or two in customer service, especially when talking to customers and addressing them by their name in a cynical manner. Found a hair in my burger and nothing was ever done about it and that happened 4+ months ago. Edit: Also, the manager in question was Matt and he was very rude and even said the owner would be in contact with us, which never occurred. It seemed like Matt was taking out his belligerent stress on me and my party of 3. Will make sure to mention this to all my co-workers as I wouldn't expect ANYONE to be treated in such a manner after spending upwards of $100 almost every month at this establishment, I can only imagine how badly you treat regulars. Your management needs to take a lesson in customer service and actually listening to what the patron is addressing, instead of trying to blame them for your problematic job.
Always cooked perfectly, delicious, and great service! The best place to get a burger in the whole town!
Absolutely the best! Great food huge portions and friendly service!
Very fun and friendly burger joint in a city with limited options. My saviour for lunch when I had to work in Brantford. So many options you can't go wrong.
Finally got round to trying the place out. Ordered a Juicy Lucy burger. Ho these burgers are BIG. I added carmalused onions to it, it was so good. The gravy i got fir my fries has a slightly different flavour (I was told it's actually vegan, gotta say it's one of the better vegan gravy I've had). Got a coupon for complimentary onion rings on next visit. I shall return for sure
Amazing food. Many different burgers for all people. Definitely recommend the “Taste of Heaven” burger for any burger lover. For a real meat lover the “Get Piggy With It” would be first choice. Don’t worry because they have tons of options for vegans, vegetarians, kids and adults. The service is amazing. Every waiter has a smile on there face and no matter how busy, they always come back rather then disappearing for an hour.
Great burgers...too many options to list...really cool inside...but obviously pricey.
My husband and I visited 2 weeks ago...don't mind paying for good food or a bit of a wait with pleasant service but we went in for rake out and got NO service! No one came to the door to greet us, take an order or even acknowledge or presence?! After 15 minutes we left and had a big Admiral Burger :)
We love The Works! From the food to the service, shout out to Justin, you can't go wrong with this place.
Friendly service!
Food was really good, and they are super accommodating to dietary restrictions. Service wasn't perfect but still pretty decent.
Great idea and menu, however my burger came half pink, half cooked and so greasy the soggy bun was inedible. Our server never checked up on us and after 20 min we had to chase her down for the bill. My husband was very ill upon returning home, and we can only assume it was from the burger as we hadn't eaten anything else that day....
Great food, not crazy about the service. The service itself was very rushed. I understand busy times, but as I'm putting food in my mouth the server comes by and asks if I'm finished. With as many great places to get a great tasting burger, I'm not sure i will be back.
Well I normally really like it here.. but like something was weird with my burger this time, it tasted overly oily and it was ok but still kinda pink inside. Although I do appreciate how friendly and helpful our waitress was and they have very cool cups.
We were so excited to bring our group this past Friday, actually we called ahead 3 days prior, 10 of us, 5 adults, 5 children. When I called to make arrangements I specifically asked if 10 is a problem Friday night 6:30pm?... was told "no that will be fine and thanks for the heads up see you then". So disappointed for the restaurant wasn't that busy and we waited over 90 minutes for food after ordering, totally unacceptable! the kitchen seemed out of control and orders were wrong but no one was willing to say anything for we were starving. Hats off to the waitress for trying her best to keep us happy but in the end she knew it was out of her hands, choose another location if you value your time, this isn't an inexpensive option for dinner, so "Works" if you are going to charge a premium deliver a higher level of service! If you are thinking of going here before an event at the Sanderson Centre beside it- DON'T!
I've been three times now. Absolutely fantastic food, polite and kind service. The owners are great. Kids meals are good. Unlimited fries are also great. Gravy is unbelievable. Onion rings have a strong onion taste which, in my opinion, is delicious and I don't like onions. Came by again, service was great and the lunch menu is quite affordable. ($12 for a burger and fries including your drink)
Great food. Fast service. Friendly atmosphere. Definitely going to return! :) UPDATE - Definitely did return, and the service met my expectations. ????
Place was awesome great food friendly staff. Highly recommend going.
Burger was great. Ordered brisket poutine and sadly disappointed. Requested by sause on the side and poutine on side and was told np. Reason for request so fries didn't set soggy on way home. Didn't happen so will try another place next time. My suggestion is to honor requests or don't make them.
I really love the idea of how you can essential create your own burger here; from the toppings, to the buns, and even the patties. It is a bit pricey, yes, hence the word gourmet in their name. They have tons of different burgers and the naming schemes are hilarious and quite fitting. Service is prompt and attentive. The garnishes they use are fresh and top quality. I recommend the elk patty.
So yummy and a fun place to eat. Hard to make a choice of the so many burgers but the waitress was great at helping narrow it down. Big kudos to the hostess when we arrived they were lined up out the door, she took everyone's name in line and told us she'd be back and let us know how long the wait would be. When she came back she professionally addressed each group individually with how long their wait would be. Staff was good, atmosphere good and belly is full from way too much good food.
Great service, decent food, close to parking and theater venue. Menu changes regularly so there's always something new to try.
Great place to get a good old style burger . Friendly staff . Try their onion rings and Fry's . Have tried their Burlington , Brantford and Kitchener locations .
Great burgers. Can't wait to go there once restaurants open back up. They are currently doing curb side pickup.
Awesome food! Amazing service. Support local!
Love getting piggy with it.
This is one of those "will it burger" places..... and yes..... peanut butter, fried bananas, bacon, and cheese WILL indeed burger! I love the measuring cup drinking glasses too....very unique and great idea.
Came in as they were closing, the server asked the cook staff to turn the grill back on just for us. Food and service was amazing. You guys rock
had an excellent meal, amazing service amazing burger however not cheap. atmosphere is also great
Really good burgers, good service. Sometimes a little bit of a wait
Went with husband and infant on a Saturday night around 6:30. Only had to wait for about 10 minutes (they don't take reservations). The manager came out with samples of hot fries for all the people waiting and was super friendly! You know what.. he looks a bit like the psycho guy they added to Brooklyn 99 in season 4... Jason Mantzoukas... but he wasn't psycho. He was really nice. Our server was great as well. We'll 100% go back to this location.
My husband and I both love eating at The Works! We have tried so many different burgers and enjoyed them all. I can honestly say that I The Works has turned me into a burger snob and I don't enjoy burgers from anywhere else nearly as much as their delicious offerings. Keep up the good work!!
Every now and again you experience service that is above and beyond the norm. That is definitely the case for The Works in Brantford. You wouldn’t expect this kind of service or attention from the average restaurant but these guys take their job seriously. And how often do you get looked after by the owner. All the staff here are fantastic. They have a great attention to detail and want to make you happy at any cost. The food here was fantastic and better than we have experienced at other Works burger restaurants. Our family had three different variations and all were superb. The chips with dipping sauces were also very good and so tasty. If you are in the area, skip the usual fast food burger joints and treat yourself to an exceptional burger and outstanding service. You gotta eat here !!
My friend and I thoroughly enjoyed our meal together at The Works! A Barking Squirrel and a Caesar began our experience, and both my War Pig and her Elk on a Beech were delicious. The servers, Faith and Justin, were both efficient and willing to join in the banter. All in all, great food, great company and lots of fun!
Great menu and friendly staff
Bit of a rip off for what you get. Server tries to "up sell" everything. Basically a smaller Wendys burger fancied up arugula and aeoli. Those two things quickly turn a $5 burger into a $20 burger. Nothing fancy about it being served on a prison camp tray.
Wonderful service as always ????. Great suggestions by our awesome server Justin. Thanks again!
I've never had a bad meal at The Works and I'm sure I never will. Great staff, great food!
Great food and fantastic service! On what clearly was a busy Mother's Day evening for the restaurant, my spouse picked up an order for our family. When my husband got home with the order, we realized that there was an error with my burger so I wasn't able to eat it. However, I called the restaurant and the manager (or owner?) got on the phone and apologized sincerely! When I said that my husband would come and pick up the new burger, the manager told me not to worry and he would drop off a completely new order to my house right away, even though he knew that I live in Paris. I received a replacement order for the whole family at my door in maybe 20 mins or less!
Great service The burger patti, bun and fillers are fantastic but small
Hamburger Mary is very tasty. It has an egg on it!
Crazy selection of burgers and a fun atmosphere. Monthly staple for burgers at this joint.
Had dinner here Friday night (chicken burger with cheddar, maple bacon, bacon tomatoes, arugula, w/w bun) before going out somewhere else. Got food poisoning which led to me having to cut my night short as I couldn’t stop throwing up. Thanks a lot.
I got the blues burger and it was pretty good! I love the atmosphere of the burger place. This is not your average burger place. The drinks are bottomless and sodas are served in measuring cups, super neat. Another cool feature is that the fries are bottomless. All in all I really enjoyed the experience and while the burger wasn't my absolute favourite, the selection of burgers makes it worth a second shot.
Went in just before the lunch hour, there was only one table with customers in the whole place, thought great, we should get good service. Server brought us our drinks and took our order in a timely fashion. Then the wait happened.....almost a half hour later they seated a young couple in our section, took their order, then 25 minutes later, they got their food. When I then questioned the server about our meal he rudely said it was coming when it comes. When I pointed out that the young couple got their food in a timely manner his response was 'ya, so?' So we got up and left, hour wasted, and no food. So disappointed that in times like these where restaurants are struggling, that the server treated us so rudely. EDIT: went back today for a takeout dinner, which I ordered and paid for online. Was shocked when the manager noticed the name on the order and remembered my first review from a month ago. He apologized for the behavior of his employee and had sat down and had a talk with all the employees. Kudos to this restaurant for taking the time to make me feel like I mattered! I am pleased to say the meal today was prepared ontime, and was delicious! Keep up the great work!
A huge menu with tons of options. So take your time to explore all options. The poutine was delicious, great gravy which makes all the difference.
Great food. Love the Juicy Lucy and the War Pig
Great place. Amazing burger selection. I highly recommend eating here.
Delicious restaurant with courteous service and wonderful ambiance. Great selection and fast delivery of food to the table
The best burger I've ever had....no contest!!! Taste of Heaven was mouth watering and delicious, cooked to perfection! The ingredients were fresh and the maple bacon was mm'mmm'mm soooo good. It was NOT dripping with grease only oooey deliciousness of sauces and caramelized onions!! I can't wait to come back to Brantford and try all your burgers! Trust me folks, I eat a lot of burgers....you have to try this place!!
I've ordered a couple times and every time has been excellent. The portions are so big I get two meals out of one every time. I love the fresh cut fries. Last time I ordered the loaded poutine and it was amazing.
We had a fantastic lunch this afternoon, mostly made awesome by our server, Tyson! I mean, the food was great too!
The food was good staff was nice all around fair price good food can't go wrong big big portions
Absolutely fantastic food! Recommend the down under on a portobello mushroom burger. Best onion rings I have ever tasted, not greasy. Staff was great. All five of us loved our meals. First visit today, but not the last!
This place was surprisingly amazing! Tons of vegan options and great service. They messed up one of our group's orders (grilled instead of crispy chicken) and gave them a free meal for takeaway to make up for the error. Everything was really tasty, fresh, and overall amazing. Will definitely be back!
Love this location. Consistently great burgers (food in general) and friendly servers.
one of my favourites to order off of skip the dishes, my food is always hot and delicious! The die cut chips and nutella milkshake are my favourites (I’m not much of a burger person, I’ve always been a side kind of girl loll, but would recommend the chicken fight club for anyone in the same boat as me) the instructions I put in the side notes are always followed. I usually order a side of gravy and ask for it to be a sauce instead, because I was unsure if they charge for it or not but today someone wrote on my box that I could just ask for it in the comments on my chips because and all dips are free instead of paying for the gravy,which is def gonna save me a few dollars in the long run!! So thank you for that little note whoever wrote that I appreciate it lol!! Also thank you for the great, consistent service!!
Had never tried The Works before and my boyfriend and I had decided to stop by and try it out for the first time together. We both had such an amazing experience here. He had tried the Elk burger, and I had tried a regular bacon cheeseburger. The bugers were very, very tasty and we both had no complaints!!! The service was quick and wasn't too busy aswell.
Great burgers, friendly staff and the food was ready exactly when they said it would be.
It's a fun kind of restaurants to be foods are not bad a lot to pick from.
Premium price for a burger and well worth it! Staff are great! There's a burger for any mood or taste. This is burger art. YOU GOTTA EAT HERE at least once in your life. If you leave still hungry go see your doctor.
A big favourite of ours. Great burgers.
Super burgs. Amazing flavour combinations.
Started with Bravacodo Bites-delishous! Our tower of rings were nice & crispy, full of flavour. Our server made our time at The Works very enjoyable. Will definitely be back.
Place is awsome! People might find it a bit pricey but I think in this case you get what you pay for.
They had a window mounted at a thirty degree angle and decorative brick walls with the bricks sloppy at weird angles. I like to imagine someone going in and getting upset about the shoddy workmanship.
Wow the burgers are fantastic ???? love the atmosphere, this was our first time there and the staff was very helpful.
The wait to sit down was long even though there was next to No one inside. The burgers were extremely burnt. And they mixed up half of our orders.
Amazing quality. The value for the lunch was spot on. Lots of fries to compliment the burger.
Reliable burger joint, gets me my lunch quickly and back to work.
I work in Brantford 2 days a Week, teaching at a Higher Ed Institution. When I go for lunch, in Downtown Brantford. There is Only One place to Go. And that is The Works! The Food is Amazing. I teach Business Analytics. I can't tell you how many Different Combinations of hamburgers they have ! But they also have great Salads. Try their Greek Chicken salad. Did I mention the Staff is Great. The Owner/Cook comes out to see how you like the food. Mention Superman, and you will get a quick History of Everything Superman! The Waiting Staff are Incredible. They Remember your Order and give great suggestions, knowing your eating habits. It is THE Place to Eat Downtown !
Best Burgers around. So many choices. Burgers and all sides are very good. Beer is ice cold. Service was great. Great job decorating for Halloween. The works Brantford is one of our favourite places.
Absolutely amazing service hands down. The waitress was on her game. Didn’t have a dry cup all night! Been so long since I’ve been out due to well the world. Be safe and enjoy everyone ????
Really great burgers with a big selection would recommend!
current fave is Taste of Heaven which comes with a Wagyu patty. Damn, son!
We had the lunch special and was impressed by the hamburgers. I am currently limited to what I can eat but they were able to do substitutions for me. Can't wait until I'm able to have it again!
I've been to a few Works locations in the GTA since the chain first opened and by far this was the best experience I have had in a very long time. I was thinking of changing my mind from what I always get, but I have to judge a Works by how their Malibu Meltdown is. It was also the best I've had in a very long time - thank you for not being stingy on the Beechhouse sauce! The people I was with had fries as their side and they looked absolutely perfect. I typically get the Caesar Salad but was only slightly disappointed that the croutons are no longer made in-house (I love the old croutons). But it was still delicious. I wanted to leave a review mostly to praise Justin, our absolutely amazing server. Not only was he knowledgeable, but he was very personable and friendly - to the point where I wish we could have stayed longer! THANK YOU JUSTIN! I just wish Brantford wasn't that far so I could go back :)
Great toppings good atmosphere. They do seem to cook patties well done unless asked to cook differently. Good veggie pattie.
It was really good! Our server was awesome :) so friendly and funny
Dine in
I'm not even sure this restaurant deserves 1 star. Incredibly disappointed with the service, cleanliness and overall quality of the food. Not only did we wait at lengths for our drinks and even longer to order the food - once the food arrived, there were various issues and errors with our orders. Which resulted in waiting even longer. The Chef admitted he forgot a "signature mayo" on one of the burgers. With the prices of this restaurant. I'd expect the quality to be a lot better. I would not recommend eating at this restaurant. However, I have been to other Works restaurants and the service & quality have been better.
Quick service, humours servers and absolutely great burgers. The best in Brantford hands down!
Dinner
My fiance' and I moved to Brantford not long ago. Figured we would give the works a try. We ordered 3 burgers a couple poutines and a fries. One of the poutines was ordered with the gravy and cheese curds on the side. The hostess gave us our order we got in the car and drove away. About 30 seconds later the phone rang and it was a nice lady saying they forgot to put the cheese and gravy in the bag. I quickly turned around and as I got to the store front ghe manager came running out. I hadn't even stopped the car yet. She apologized and gave me a free onion rings for next visit. Spot on customer service. Turning a mistake into a 5* experience. Great person to have on your staff! I'll be back.
First time here, went to The WORKS for an after class celebration. Staff were friendly and engaging, the atmosphere is great! Had a burger and the food presentation unique from any other (see photo) and also delicious. Also have Cracked Canoe (from Moosehead) on tap. :-)
Server was an absolute doll- even though she forgot something, she just rectified it without even a blink of an eye! The food was amazing too, and the service was impeccable.
We have been going here for years. Always the same quality and always a new burger on the menu worth trying!
Server was amazing and very accommodating. Burger was great! Just didn't like the poutine. Fries were small and dried out a bit. Overall 4 stars for this eatery!
Great service, good burger a little to pricey for me to be a regular.
Good food lots of burger choices! a little pricy... and very busy
Trendy place. Very tasty burgers. 100 options. Tower of onion rings was very good as well. Nice atmosphere and rocking music.
Friendly super attentive staff, great food, Great prices. Definitely worth trying????
Friendly tasty food. Our server was very fast
If you want a bargain meal with a poor quality product, then go to a fast food chain as this is restaurant is neither. Amazing burgers and great service! Worth every penny!
Great place to go if you want a excellent tasting burger
My girlfriend and I order them ever now and then and it's always great food and they abide to any special instructions that we ask. I would always recommend them for a great burger place.
AWESOME food!
Absolutely ???? best place in town dinner with the family. Amazing burger so many to choose from and some many more options!! Stop in and get some take out and get a sneak peak to the updates to the restaurant that are getting ready for reopening!!!
Food wise, awesome! I had the Kamakazi burger with regular poutine and washed it all down with a pint of Barking Squirrel. The burger patty was a smash burger patty and was topped with delicious ingredients. The star was the Jalapeños on the burger, however, it wasn't overwhelming and tasted great.
Love this place! Portions are large and very customizable. Staff is very friendly as well!
First time here this past weekend, and first time having Work's in about 3 years. Service was good, our waitress was always on top of things from taking our app order, to re-filling our drinks. My partner discovered a hair in his food half way thru his burger, which unfortunately lost his appetite with that and kind of soured the experience. however no questions asked and his meal was removed from the bill, even though they opted to make him a fresh meal. Def would've been a 5 star experience otherwise.
Great food, great service. Will return. Thank you!
Best Burger I've had in a long time! A little pricey but worth it.
Amazing food! Stellar service! Love it here, big portions, I can never finish. Get the Taste of Heaven on the Kobe patty, you won’t regret it.
Great burgers here and a cool "Industrial" type atmosphere. Worth checking out!
Great Burgers, great fries and great service! I would recommend to anyone in Brantford looking for a good burger.
Great ambiance and great food. My new favorite burger place. Wrecking ball app is to die for. Lots of healthy choices too very diet friendly.
Fantastic, we loved the decor. It made a great conversation. The food was even better with options for everyone. You could also choose to make your food healthy if you want by using lettuce for the bun, chicken, for the meat and adding a salad. BEST BURGERS that we ever had. The waitress was also wonderful. She was very personable made our experience very enjoyable.
Best burgers I've ever had and really friendly servers. Only reason why I didn't give it 5 stars is it says please wait to be seated when you go in and it consistently takes a long time for servers to notice that a customer has walked in
Best burgers in town hands down.
Best burger any of us have had in as long as we can remember. Staff took good care of us too and made the visit enjoyable.
Great burger, excellent service, super friendly gentleman that looked after me.
Very happy. Always a great burger, cooked perfect and the fry portion for take out is generous. My wife and I enjoy the burgers on the weekend and highly recommend The Works Burgers. 5 Stars!
It's the works.. This isn't my favorite location but I can't put my finger on why.. Food was good, staff friendly.
We went to get lunch outside of the lunch rush, there was only one other person waiting for his food. When the manager saw our group of 5, including 2 kids, he said the sign (one of many, very wordy and small print) on the door said only 2 people from each group can come in, which we obviously missed instead of choosing to disobey willfully. We were just turning around to decide which adult to send out with the kids, taking all of 5 seconds, the manager came around again to tell us off beligerantly that we needed to leave. A person in our party needed to use the washroom and was told it was not open, even though the patron in front of us just used it. The manager shouldn't have used us as an outlet for whatever stress he was under.
Very good as always, got the Sum Yung Guy with Kobe style beef and Cesar salad
Awesome Service and they let me sit were I wanted so I could plug laptop in and relax. Food was delicious and the staff didn't bother me to much and seemed to know when I needed them. Best burgers in brantford and their Wreaking Balls are delicious, basically homemade cheesy tatertots wrapped in bacon and deep fried. YUM!
Best take out we have gotten in quite a while! Order was ready quickly, and very pleasant staff.
Had the Greek salad with a Gormet patty and Wrecking balls. The food was amazing absolutely loved it all!
Staff was welcoming, prompt, knowledgeable and hilarious. Music was all over the map and perfect for the setting and atmosphere; something for everyone Food was insane! Smashed a plant based Beyond Meat, Knock Your Plants Off burg with a side of frites avec vegan gravy...like come on! Thank you, The Works, for dropping the bomb of a dish on your menu offerings! Please keep it on the menu as a regular. Definitely my new favourite option when dining out! Thanks for the great experience. Please be sure to thank the staff and management.
The interior design is nice and well designed with modern and classic elements around the whole place The food is simply delicious. The burgers... My gosh. I bit into one and I immediately knew: this is the best gosh damn burger I've had in years. The place is great for families, or lonesome wanderers alike, and has plenty of space. The service was incredibly fast and the waiters were nice and patient. Plenty of light in the place as well. Not the cheapest place though, but well worth the price. I fully recommend this place.
Simply the best. I never leave disappointed.
Good food...large portions...decent price...good service. A bit long wait for the food tho.
Fantastic burgers. Excellent staff
Quirky atmosphere with friendly staff. Family friendly. Free refills on pop including the fries! Come during lunch time to take advantage of the great meal deal for $12! I really liked the juicy lucy burger and the measuring cups. You can count how many liters, millimeters or cups of pop you drank. Really an eye opener on your diet.
Fantastic burgers. Must recommended to try the sexy burger and the magic mushroom melt burger. Large servings and good quality. The servers were very cordial and helpful as well. Keep it up guys.