You have all the opinions of people like you who bought the services and products of Boston Pizza (Restaurant) around Belleville area (Canada).
To this day the firm has a score of 4.2 stars out of 5 and this score has been calculated on 127 reviews.
You may have noticed that the average score it has is quite high, and it's based on a very large number of reviews, so we may conclude that the assessment is very reliable. If there are many people who bothered to give their opinion when they've done well with the business, it works.
As you know, we don't usually bother to place opinions when they are good and we usually do it only if we've had a problem or incidence...
This Restaurant is included in the category of Pizza restaurant.
Great food and super nice server
Love the lounge. Nice and clean. Very modern.
I like it here. The patio is nice, the service is good, the prices are pretty good also. They have good nachos, and chicken sandwiches. But I've never tried their pizza.
Great food..great service...social distance is very good
Great lunch menu! Newer building so everything is clean and fresh.
Had multiple issues across each visit and now on my most recent visit we inquired into two different meals they ruined that would be reimbursed at a later date that they said they put in their books. Neither of the meals were recorded and they refused to appropriately compensate for it. Secondrate food and third rate customer service equals no business from this family, we don't support liars and thieves
Fast service and delicious thin crust artisan pizza Potato Bianco
Had the nachos, the best I've ever had. Very friendly, clean and good value for the food.
Service was great!!! Atmosphere was clean and awesome!!! I had salmon which was very salty!!!! Too much seasoning!!! Otherwise, awesome!!!!
Ordered ahead picked fresh and hot ???? ????????
Cold beer ????
Expensive but good food
Always great Jumbalia Fettuccini
Always great food and service and the owner is a great guy
Food and service were awsome????
Food is amazing. Service is exceptional and food came quickly even though it was busy.
Thank you for having your dining room open and serving us inside
The food was good, the service was fast and friendly, the sever explained the new dishes and was very helpful
The food was all right but it seems to be expensive
Still waiting to be seated and 5 people in the whole place
It’s Boston pizza - nothing to exciting. Food did not have much flavour cactus cuts were soggy.
Service
Very tasty ???? pizza Peaceful place
Excellent food, reasonably priced, very friendly service. We love it here.
Been here 4 times since in Brockville and every time we've had good food (even later at night) and staff that seem happy your there! Delivery has been great as well.
Staff is great.
Food very delicious, but ensure that u are vaccinated , to take your rest and enter to the restaurant
Tastes great I love their cactus potatoes
Very good service and food is always fresh. friendly staff
Very clean newer place.good food good service .Great location away from the middle of the city.Excellent access.
Great food always!
So good!
Love the dry ribs!
Service was excellent ... Food was delicious and the portions were huge! Great atmosphere
Excellent service. I took my wife and her 93 year old mother for lunch the other day. We were treated like we were guests in their home. Mother-in-law loved it!
Had great personal pizza!
Great food. Great service.
Rather dirty. The highchair had food stuck on the seat and the table. The waitress was not friendly and barely did the basics. The only good thing was the Big Dipper I had...the meat was fresh and not dried out like it usually is.
Fine
For Mother's Day my Husband took us our kids and his Mother out tonight, a special and rare treat for us. We all ordered our meals. I received mine (Mac and Cheese) and they didn't bring the bread. My husband ordered a beef sandwich which comes with a sauce but they forgot the sauce. We politely spoke to the sweet waitress and she brought the sauce and said bread would be out soon. However I was 3/4 done my meal by then as a took my time waiting to get my bread. By the time the bread came I took bit and tasted spaghetti sauce, it had spaghetti sauce on the underside. We brought this up to the waitress and she seemed puzzled and brought us the bill, in which we paid. We then waved down the manager to speak to (Paul) and brought our experience to his attention. He proceeded to let us know that it is "normal" to receive food off someone else plate and asked if we paid... and left. There was no apology or remedy for the situation or even a Happy Mother's day. Needless to say, poor customer service and we won't be back. EDITED to add this was not a full house, plenty of available seats.
Verry diverse menu.Friendly staff. Had jambolia highly recommend.
Great service, good food and great value
Reasonable food and prices
Very disorganized, food took forever
Service was quick. The servers were polite. Work very hard to keep their Spirits High in what can only be a difficult job with these restrictions
Uncooked mushrooms in my meal makes me question what goes on in the kitchen, how can you miss such a simple thing, when I asked the waitress she said “I’m not sure” thanks for help. Won’t be back
Great food and service
Good food, good atmosphere.
The food was good but they need to add the spinach salad back to the menu.
Great service.
Great service and food.
Not much infuriates me more than being ignored at a place of business if I am their customer...and I was today at Boston Pizza in Brockville. There's an old expression in business, "the fish rots from the head down." The head office at Boston Pizza would be well advised to consider this true adage. I have found that Boston Pizza locations are hit or miss, having encountered a few that were good and many more that were not. In this case today, my wife and I stood at the greeter's desk for far more minutes than necessary. No one was in sight to show us our table. I finally had to show myself to the kitchen staff before a rather brusque lady showed us to our table. Then, we waited at our table for another long period of time. We were about to leave when a stressed out server appeared. It was clear that she was in a hurry and appeared a angry. Later, upon some snooping inside, we discovered that she was the ONLY server in the place. This is an example of incompetent or uncaring management. It was clear that the restaurant was grossly under-staffed and the only server hardly able to deal with the day's clientele. If the management/owners cannot adequately staff the floor and are left with overworked and frustrated servers, , then what might be happening in the kitchen? It's scary to consider. If you don't have the budget to hire an adequate staff, then close it down. We tipped the server well, as the slow service was not of her doing but that of her boss. We wont be back to this Boston Pizza. To the owners, I say ,"shape up or ship out!"
Had a very nice dinner. The Mediterranean Chicken Salad was a perfect meal. I was pleased with the server who was quick, courteous, and clean. Always enjoy the atmosphere at BP.
The French onion soup is a must try : the pizza and pasta are spectacular: the service was good : we loved the experience.
Awesome staff, great food, friendly atmosphere. Value for money little high but overall well enjoyed.
Good service. Asked for a rare steak, it was medium, should have asked for blue. Good baked wings. Good friendly service, Enjoyed watching the Olympics :)
Excellent place. A lot of space .. Good staff..food is delicious ????
Nice outdoor seating. Pizza was best.
Service was slow and waited 45 mins for food.
Great food& service was also excellent
Dine in
Got their late and didn't think the kitchen would still be open. It was and I had their delicious Thai sauce oven roasted Chicken wings.
Good salad and excellent service
Good food great atmosphere. Staff were nice and pleasant even being understaffed. Nothing lacked that night.
Nice spot to grab quality food with friendly staff ????
serious lack of customer service. I would highly recommend avoiding this restaurant.
Amazing service from our waiter, the food was really good! Enjoyed the Pizza Bella ????
Good steak and pizza. Nice caesar salad and cocktails
great service
I got the MVB with fries. Burger was awesome but fries were not piping hot like I wanted. Waitress was busy with other duties and didn't get around to seeing if there was any issues but by the time she did, it was too late. Coffee and dessert were ok.
Server was slow this was a Monday around 6pm maby 6 tables ordered drink and food at the same time because that's how long she was gone kids drinks came right away our drinks took 20 more minutes to come the came with the appetizer no big deal orders 2 pasta dishes and tray of nachos kids food was dry and over cooked pasta was dry and the nachos had all the tipping right in the middle not once did the server come by the see if the food was ok or see if we wanted drinks. Got charged for dessert for the kids but menu said it was included combined total spent was right around 200 for trash food and service will not come again. Sad
I feel like nostalgia doesn't hold up. I remember as a kid, there were no wrong choices on the menu, atmosphere was great and lifted you up when you arrived, the pizza was among the best. Now, every time I go, the pizza is still very for the most part, but everything else is just feels... Lackluster.
Awesome place to go. Good service. Fast. Delicious. Friendly people.
Brought a whole bus full of people here tonight. Staff was fantastic very organized and speedy
Had a quick lunch there today
Food was excellent tonight as was the service
Worst boston pizza ever. They serve us in dirty plate staff over here so rude
Lasagna, I wish there was more sauce. That depends on which place you go. My husband had the steak he said his steak was very tender.
Friendly sraff, although the girl at greetings seemed annoyed that we spoke in french. We had fettuccine Alfredo with chicken breast, which is always a winner
Bring back the bacon wrapped steak bites ! Besides that it's a great place to eat and grab a few pints and watch a game
Great fast service. Excellent Lunch
Excellent! Very quick service today! Waitress stopped by regularly to refill drinks, etc...
Very long service! Spaghetti was cold and overcooked! Meat in burger was dried. bacon over grilled.
Walked in at 7:30pm, place was almost empty. After the hostess greeted us, she took a 5 minute phone call before showing us to our seats. We asked for a booth (place was almost empty) and she informed us we would have to wait for her to clean one..... she seated us in the only clean booth in the place. After waiting 15 minutes for someone to take a drink order we got up and left. Probably took them another 10 minutes to even notice we were gone. At the Barley Mow down the street. Service is excellent and we are enjoying our dinner.
Great food as always. Quality is good. Great service. Very polite.
Service was fast, excellent, food was so good. Glad we made the choice to eat there while in town for a hockey tournament.
Always like hoing to the Brockville location!
Nachos were pretty gross but the pizza bread was good
The food is always consistent and yummy If you stop in to the Brockville Restaurant you'll be treated to excellent staff!
Wonderful food. Service is iffy depending on the day or person. Prices went higher.
Really nice
We got one of the pizza, pasta, salad bundles for takeout. It was a lot of food for a great price and lasted two meals. It was good quality and very tasty.
Whenever I'm in town I come to this Boston Pizza. They are friendly, clean, and food is consistently good!
alright so there was maybe 5-10 people in the restaurant this day. Was seated at a table which took 5 minutes. 30 minutes go by, havnt been introduced or offered drinks from our server. So I just ended up leaving, very disappointing. Complete waste of time and would never recommend it to anyone, unless you have 3-5 hours to spare.
Stopped in for a snack/appetizer. Tasty & great service.
Friendly fast service AND they reliever to the motel 6. Perfect!
Visited for lunch. Deep menu. Many tasty sounding options
We had the bandera bread, Thai chicken and veggie pizza. Food was just ok. Nothing special. The bandera bread was the best part. The veggie pizza was quite small and the tomatoes were cold and thrown on as an afterthought. The average food would have been fine if it wasn't so expensive. Boston Pizza has become overpriced, unfortunately. We probably won't return. We used to eat there quite frequently but we were very disappointed today. I must say the service was very good. Host and server were friendly and helpful. Washrooms were clean, which we appreciated.
The newest Boston Pizza in Brandon, located just off Hwy 1 has the same environment as any Boston Pizza...maybe a little more modern. The food and drinks were as expected. However, it took a bit of time before we received cutlery or glasses of water. Otherwise, they had hockey playing in the lounge which is always nice.
Nice food selection
Food was good and dessert was awesome, only issue was with service, server was really nice but took over 10 minutes to check back after we got our food and forgot to refill our drinks until we were about to leave.
Pizza was great.. Service excellent
Great food, friendly service.
Good food and atmosphere. Bit pricey
Good food and good service.
Food is done well here. Great ribs
Chicken sandwich very good but high in calories (1300). Yam fries also very good. The waiter was not super nice. A bit cold.
Went at 5 and service was just a tad slow to start but they definitely made up for that later. Food was fantastic and conversations with the bar keep were entertaining. Overall. Great food, great service.
Great service even with a larger group at lunchtime.
Took awhile for the food to come but the food was great
Service continues to get worse
Thank you to the bartender Who Was working Friday, August 7 at noon lunchtime. I drove in from Shilo to get a coffee from town and when I pulled up to where I was originally going- there was a lineup of probably 50 or more. I pulled into Boston pizza and the lovely bartender was glad to serve me a nice hot fresh cup of coffee! I’m glad I went in to this establishment. Even though it was for something so small it made my days so much better! A plus that she was friendly and glad to serve me!
Dinner
Boston pizza is way too overpriced and their food doesn’t always come out great. The waiters are slow also
We went to the BP in Belleville. The food was terrific and the service even better. There was a group of 7 of us. We had a really good experience and would definitely recommend.
Good average plus for bp..across cda experience..home west coast.
Fantastic!
Easy to say this is the best Boston Pizza establishment I have been to. Very welcoming staff, food was absolutely fantastic. You never get food that fresh tasting and delicious at just any Boston Pizza. This place went above and beyond the last two nights for a very hungry essential worker. It’s easy to tell when a place has good Management, they also have the best Staff
Back in the day this establishment was one of the best in the city. I've been gone a few years and returning tonight was a disappointment. Poor service, poor timing and meals were unsatisfactory.
Veggies were undercooked and quite peppery.
Beer. Gin.
Our server Sharise was so amazing! Great service, great atmosphere. Definitely worth it!!
French onion soup was great
An amazing atmosphere and great food. Where you can watch multiple sports all in one place. Cheers!
Love the Memphis burger.
Enjoyed a nice lunch. Food arrived quickly and staff was very friendly and efficient. Desserts were great!
Great food and even better service
Food was great and so was the service. It was pretty pricey though.
New building, order was messed up. Got nacho chips instead of Cactus cut. Full of chips by the time our main course arrived. Food was good.
Dine in
Mediocre food for a high price
Food was disappointing. I ordered gluten free pasta which was dry because it had barely any sauce on it. Cost me over $27 for that and an iced tea. No garlic bread or salad or dessert. I understand that the cost of everything has gone up but I won't be going back there any time soon.
This is an experience that my fiancé just went threw with this Boston Pizza location. "I phoned at 6:15pm to order and got there and paid at 6:30pm , the guy said they were just waiting on my calamari, and to just pull into one of the stalls outside and they will bring it out when it's ready which was totally fine! But... there was about 3 cars that pulled in after me and left before me.. 40 minutes later I called and asked if my food was ready and they said " oh yes! " and then I waited another 10 minutes for them to bring it out. I've worked in this food industry before, so I know people get busy but over and hour just for a few things. Mostly apps, but to wait over 40 minutes for calamari is ridiculous. OH and to add that there was a family in there that got there food and left by the time I was about to leave."
great service , but the food can be hit or miss . sometimes waits are longer than expected . Overall good experience
Great food better service. The new patio is a great addition. 100% recommended.
Good food . But too long await to get served
Good food!
Great lounge, friendly serving staff
Good food and service
Went for a dine in dinner, first time in almost year and a half with my family. Excellent food and service. Thank you to our server Veronica "Vern" for great friendly service.
Good pizza at a fair price.
Great spot to take the whole family to dinner.
Good service.
We went Saturday night after the races to order to go. We took a drink at bar during they were making our order. It was my first time in a BP and i enjoyed it with all those screens every where. We bring the food at the hotel. Great wings and the sandwich The Big Dipper so delicious. Next time i'll be around i stop certainly.
Awesome service and great Quesadilla!
It was good
The food and drink are decent but I find I'm paying more then what it's worth
Excellent service and even better food! Professionally explained the mask policy and hygiene requirements for eat in dining during the pandemic. Order came quick and complete, and staff were very attentive.
Food good...BP is always expensive
Nice place
Just terrible food terrible service. Will never eat here again.
Standard
Nice, clean, brand new restaurant. Servers are friendly. Food is alright.
I have derated them after my last visit. They have changed the makeup of the Mediterranean pizza my wife and I loved so much, and yes, they completely ruined it. It's a premium priced pizza, and now it's not worth even half that price. Won't be going back there for pizza if that's how they plan to make their profit margins.
Not good the server who took us to out sear served us the wrong Pizza. Service very slow.
Good food and service
Pizza was good but the star of the show was the customer service. Our waiter was exceptional.
Food is God although SALTY. Price is getting very expensive. Salad, Meditarian $12.99.
Really Fast
Good food, good atmosphere.
Typical Boston Pizza, good food and service!
Food was cold and service was slow.
Standard Boston Pizza. We were asked 4 times how the food was before we even took a bite. Weird, but they care how we are doing.
Food is always good and so is the service!
It was just awesome! Great staff and tasty food! Also great price.
Awesome food
Don't go here. There biggest meal is an entire you will leave hungry unless you eat two peanut butter sandwiches before you go.
My husband and I had a lovely lunch on the patio. The food was delicious and the service was fantastic. Thank you.
Staff was friendly, food was good. I found the spinach dip to be a rather salty at this location, but ate it just the same :)
I came to Boston pizza today to eat some food and ordered some poutine. When I was finished eating it didn't taste too good, you should stop adding mushrooms. Anyways, I noticed an abnormally large strand of hair in my poutine. It could've been better if you added some actual cheese curds and not just pathetic shredded cheese. And even worse, someone in a table across from us had also found a hair in their poutine. So can your workers please stop shaving their heads (or whatever they do back there) in the place where people make food. I recommend to never go here unless you like eating people's hair.
Yummy ribs and garlic bread and potatoes my love the lasundas yummy thanks for the great service. Lloyd
Great food great service
Nice sit-down restaurant for pizza, burgers, pasta, etc. Music can be loud at times, but the food is great. Friendly staff always checking up on you and refilling your drink.
Great food great service
Brand new! Staff was a bit slow, and table availability was poor. But over all good experience
This is how many fries you get for over $8 on a take out order for sweet potato fries... This is maybe a handful, if I would have known that I wouldn't have ordered it and when I asked about this being kinda small for $8 the waitress said it's portioned and didn't even look to see how much was in the box.
I used to love Boston pizza in brockville. These days not so much. The last few visits there were not enjoyable. Slow service and bad food. Prime example of poor service was tonight dropped our food on the table and ran away very quickly, meanwhile we had no utensils or condiments on our table. Took 5 mins before I could get someone's attention to get those items for us. I understand if things are busy things happen. Tonight it was not one of those nights. I ordered the dipper combo which is usually good, tonight it was like chewing on cold rubber. Not happy. My family will no longer eat there as this has happened on more than one occasion. Bloody shame as brockville doesnt have very many decent family restaurants.
An enjoyable stop for lunch on the way through Brockville for the May 24 long weekend!
Great place great food. Great steak sandwich maybe even best steak sandwich I had. A bit on the pricey side but nice dining experience
Steak overcooked, cold potatoes, then tried to charge me for something I didn't order. But they do make a good ceaser salad.
Regular BP fair, but long wait for service before and after the meal.
Always good, never disappointed. Even when they were packed, the food and service was great.
Nothing super special but nothing to complain about. I had a good time, the staff was friendly and food was good. There was no wait for a seat and the meal didn't take long to get to the table. Will be going again :)
Dropped in on Saturday night cuz they had a DJ. The place was pretty quiet, no-one dancing or much going on, but we decided to have a drink. Guy tending bar got us served fast and friendly, but he appeared to be running around a lot, working the bar and waiting tables. When we finished our drinks, he wasn't at the bar and it took at least 10-15 minutes before he finally came back and we were able to pay. I don't blame him for that, that's the fault of management not having enough staff working - it shouldn't take me 15 minutes to pay my bill.
Friendly staff, food was tasty and portioned well
Great service and predictably good pizza
Very friendly and efficient staff. Food was excellent and delivered to our table promptly. Highly recommend this restaurant.
Dine in
Great food and menu, good service, clean. Paint nites held her once a month, fundraising for local charities available. Ufc and hockey games offered to view in bar area. Patio in summer.
It was much better but has recently gone downhill. Servers are friendly enough but the quality of food is definitely diminished, and the attention to detail in the kitchen has suffered
Server ignored us for first 15 mins. But finally when she arrived she took our order and then we were simply waiting for our order to arrive for next 15 mins.
Our server B.A. was great. The food was served quickly and was quite tasty. The staff were concerned about cleanliness and customer service.
Wonderful building. Great food!
I was surprised it was good food again there
Super friendly staff and excellent with kids.
New place (still has that new restaurant smell), and the wait staff is still finding their groove. Best dry ribs I've had at any Boston Pizza.
Reliable Boston Pizza - a good stop for dinner when enroute down HWY 401 or before a move at the nearby theaters.
Disappointed once again. Asked for parmesan cheese and didn't get any. Pasta is tasteless. No more BP for me
Nice new location but tough to notice from the highway f you aren't looking.
You gotta try the Boston seafood chowder!!
The pizza was good, especially the Hawaiian
Huge portions of excellent food which is good as it is very pricey. Great health controls on place for covid19
The staff were attentive. Despite a packed lunch crowd they found us a table within 5 minutes. Service was speedy and efficient. Food tasty and won us the Championship after!!
We used to love going to Boston pizza but our recent visits have only been sheer disappointment.. the booth seats were taped because of ripped material, service was terribly slow, the televisions were exceptionally loud. We felt like an inconvenience to the staff.. sad to see what was once a nice place..going down hill.. staff definitely makes a business and it is clear that they have had a huge change over in the last while. Makes one wonder how it’s been managed..
If there open thay should unlock there dam doors
Meal type
I liked this Boston pizza location. We were coming from Montreal back to Toronto and we decided to stop for lunch. The food was very good and the service was super friendly.
Lovely ambience with gigantic screens. Very clean. Very very welcoming waiter/bartender. Open till late. Healthy options. Kids menu. WiFi. All in all a high end place for friends or family.
Great service, meals were fresh! Very nice server. I've been to a few other Boston pizzas and this is the best one so far
This location does not have the quality typically found at Boston Pizza. Food is not well prepared. Staff successfully strived to underperform.
The staff was great and the food was amazing
This place is good, they gave us the wrong burger but quickly resolved the issue. The food came out quickly and everything was delicious.
Always a good experience. Did not have me specialty drinks we were wanting. Service was fine. Good experience.
Quick, friendly service.
Decor was gorgeous (brand new location)... But there was food on the floor under the booth facing the front door... 2 hours after the lunch rush and the restaurant was empty. Lunch menu good was really, really not consistent with their brand quality - my pasta was suuuuper greasy.
Love BP for quick lunches. My fave their spicy penne. Delicious.... Brockville BP is as usual friendly and quick service. Great chain.
Great lunch. Friendly staff.
Fast friendly service. Great chicken wings.
The service was great, fast and friendly service. However the food was meh, no better or worse than other chain restaurants.
Food was good, service was alright
Great place, service and the food is amazing. You will need to try the jalapeño calamari, it is the BEST....!!! THE PIZZA......WOW.....!!!!!
I was surprised by their menu, good choices, including gf options. Good service.
Its good for Brockville standards. Nice bar with good drink prices
Just like any chain restaurant, you know exactly how the food will taste and the quality of the service. Everything was good, but the plates took a lot of time to be served after we ordered - the restaurant wasn't full at the time, so there was no reason to take that time.
You know what your going here for. Foods decent, a little pricey, and my steak was fairly average. Overall it's what you expect it to be and shouldn't be suprised
Always a good time. Good food. Service is usually good
Dinner
Great food. Very cooperative staff.
Cool place
Way too loud for an enjoyable drink and bite to eat but good food
Great nachos. Good pizza
Their pizza is pretty good, but kinda expensive for its prices
Staff is cheerful, they are very nice people to talk to. Don't forget to leave them tips. Food is to the level. Sometimes kids make this place a bit messy but that's ok. Great place to do business meeting at.
Service was great. Apps & pizza good also
Busy place but it didn't take long for the food to arrive. It was a tasty lasagna and Caesar salad. Waitress was very friendly and outgoing and made for an enjoyable meal
Food is solid, the servers are really nice.
Food is good, staff is great.
Service
The food came out very quickly, wasn't too hot or cold, it was perfect temperature. Our waitress Brittany was very cheery and professional. This was one of my better experiences at not just Boston Pizza but a restaurant in general.
God food with a beautiful friend wonderful time
The wine was $11.99 per 6 oz and $16.99 for 9oz that I'd highway robbery. They suck the money out of you for a house glass of wine.
Meh
Service
They have pretty good pizza and it was kind of cool that we ordered pizza, on our way home from Winnipeg, from the truck and it was ready when we got there.
Food was ok service was good!
Its good
Chicken parmigiana is the best. A little pricey but very enjoyable.
Great Food Great Service
Nice place. Good food.
The food was fantastic as well as the service personnel!
BP's is always good. Great staff amazing food. Comparable prices One of my first picks forsure
Excellent service, food was good
Service was great so was the cider
Good food
I recommend some oven baked wings - HOT of course. Wash it down with a pint of Guinness x 2
Good service combined with great food
Expensive
Best wings!
Mediterranean pizza nice
Service and food were great, as always Ashley is on top of her game.
I ordered through the skip app and had it delivered like 2 days ago and I had the most disgusting spaghetti I have ever had. It was so over cooked it was literally to a point I puked after a few bites it was awful. The amount of sauce given was very little and no taste. No parm cheese in the box. 3rd time this has happened. Im never ordering from there again ... 3rd strike you're out
Yummy food great environment and wheel chair friendly
Service was amazing ! Our waitress was amazing ! I just left and had to write a review. She was fast. We had new drinks before ours were even empty. She had a great conversation with my 5 year old. Our food was great. There was 5 of us at the table and we were all extremely happy with our food and service. I wish I had got her name because people like her deserve props for her great service.
It's a Boston pizza
Excellent menu, excellent service, nice patio!!!
Well its was not good service Waiting 20 minutes and it wasn't busy 10 pm night. Serve took 20 minutes We asked politely Management even was rude like through food on the table
Was fast, not to busy, great for the kids
Always great! The pizza is awesome and the size of the plates is unbelievable! The server was so kind and courteous.
Great food, and the order was ready when it was supposed to be. Bringing it out to my truck was helpful too.
I was told it's a nice place to have dinner.my family n friends stop for dinner restaurant was quiet.food was ok from what I got to enjoy. I told the waitress I'm a slow eater due to medical.she said no problem. Everyone else was about ready for desert. She asked if we wanted remaining pizza to go my hubby said yes plz. She asks can I take your plate I said no I'm not done. Went to bathroom n my plate was gone.even after telling no I'm not done. We haven't nor will eat there again sad spoiled my night. End up at McDonald's to get something to eat
There twice in two days as a group of about 10. On day one we had rude service. On day two a server never came to even give us menus. We left after waiting for over 30 minutes. Just poor service...the food one day one was good.
Amazing food and great service
Amazing service and food. had jumbalya paste and chicken Thai bites. Waitor was on the ball had a great experience here would recommend this location
Good food bad beers
Didn't have what we came for but what we had a good. Great service.
Both the wait staff and food are lacking in care for the patrons. Don't expect the BP standards here.
The service being friendly and time efficient meal gave this a 3. Unfortunately the food was very peppery even the kids burger. The calamari was 60% banana peppers and overcooked. The big dipper super peppery and tough meat. My husband did enjoy his honey dill power bowl though at least.
Worst coffee. Poor service.
While food was good. The service was painfully slow
Excellent dinner and service.
Good service
Always a good choice
Great food, awesome staff, very clean
New building, great food
Always awesome pizza
Food was great and the staff were very friendly.
Awesome service and food
The staff ate always ready to help.
Great Service, great menu and never have a bad time here!
The serving staff are fantastic shout out to KD, Jamie and Matt ... The food is alright
Getting pretty expensive
I mean, it's Boston Pizza, the food is ok and all that. Staff seemed overworked at this location though.
Good food great server.
Good food an fast service
The menu always has something for everyone and there is beer on tap. I just love the fact that they cater to all ages and do it well. It's not unusual to see a large table set for three or four generations. The washrooms are always clean. My daughter loves the Shirley Temples and refills rule the day. I've gone to Boston Pizza three provinces away and found the exact same standards. The only con.... One of their delivery drivers ran into my wife's car and no one had the decency to apologize. Nevertheless, the serving staff make up for the short comings of the management.
Usually great place, great food. Lately the service has been pretty weak, almost like we weren't there
Owner is current mayor and a darn good restaurant owner. Haven't eaten there in a while but it was always clean, delicious and a reasonable price!
Good
Fishbowl fridays is worth a visit,
A very solid location. Fast and nice service. The food came very quickly and tasted fresh and nicely cooked. We have indeed enjoyed the meal.
Three strikes...I'm done with this chain. Perhaps Boston Pizza and I don't agree, so I'll avoid them like the plague going forward. I had the MVB Burger...Even 100% Canadian beef tastes horrible when microwaved. The patty was a bland grey tasteless piece of meat that hasn't seen a griddle or grill in a decade. The cheese was cold and not even melted. Horrible, horrible meal. I suppose this is more the kinda place for beer nuts and fishbowls.
Friendly staff
First time at this particular location. I haven't been to BP that I didn't like yet. Service is always good, no matter the location and the food is always delicious.
Great
First time at this location. Food was great, waitress was friendly and efficient. Womens washroom was nice and clean, my fiance said the mens was nasty. Otherwise, we enjoyed our visit.
So. Incredible. Good.
Service is excellent
Nice terrasse, excellent food and service
The staff was hotter than the food
(Translated) Well bn (Original) Bien bn
Great spot for a hockey team. Excellent service, high quality food, and impressive timing for such a large group! Thank you!
Food was ok. Nachos are not an appetizer btw unless sharing with a dozen people lol Company was delightful and our server "AB"fit right in. Joking and laughing with us, never missed a beat. And our orders were correct and delivered to the proper corresponding customer... Man BP you REALLY need more servers like him, he's fabulous Enjoy your day my friends. ????????
Good food
Food is always great but they took my favorite dish off the menu. Not very happy. ????
Food was excellent. Our server Bailee was the best server ever!!!!!
Food was great but how do you eat pasta without a fork? If you know your delivering to a hotel maybe send a fork. Just a thought
Hadn't been in awhile and it was great. Food was good and plentiful and our server was super
Service was fast and the serving staff were friendly!
Food was quite good, the new sub zero draft beers are amazing :) also the wings are awesome as well
Good food off the hwy
Food was good as usual. Typically the server is great but was lacking this time. An older lady was working the front counter and was not wearing her mask properly, and took about 20 minutes to seat me and my 3 friends in the mostly empty restaurant. Our waitress looked like she hated her life. She wasnt mean or rude or anything, we just all got the sense that she really didn't want to be there. Then when we told her it was our friends birthday, she came out alone with the birthday treat and forgot whose birthday it was. We got a new waitress around the end of our meal and she was a lot better. 7.5 out of 10. Typically my rating for here would be higher, they just had an off night.
Like all Boston pizza's good but way over priced.
Enjoyed the food, service excellent. Don't like walking around to the front door. Unprotected from rain and snow
Good
Ok nice and clean
Good food, easy to reach, lovely staff and comfortable. Thumbs up! ????
Service is amazing, food was good. A very good place for the whole family
Service is a 3...Not quick nor attentive. Given their process "nobody is responsible" ...One girl takes your drink order, another for the food and a third one delivers the merchandise. Might work for McDonald but certainly doesn't work here...Been waiting for 20 min. for my drink so I figured I would write some feedback.
Always great food and service
Me and my fried were on road trip cross country, stopped for dinner at This amazing, warm place. We were greeted as we were regular customers. We both fell in love with our amazing server who went above and beyond to make sure we are well taken care of. She was so nice, professional and painfully beautiful made it hard for us to leave that little town behind. I wish I go back to this place and stop to say Hi and refresh my memory.
Lunch
Excellent Experience although pricey.
Pizza was good,service not bad
Food was great ????
Friendly staff. Very helpful. Good food.
We were missing some of our take out order a few months ago but the manager Francisco took care of us the next time we went in and treated us like royalty but...last night we got a ceasar salad with our pasta and mine had a bug in it! Needless to say I didn't eat my meal!
Meal type
Best boston pizza I have ever gone to. Awesome service and the food is the same as every other BP
Service was fast and friendly! Our server, Amanda C, was phenomenal!
Place was nice and quiet on a holiday Monday. One of the few restaurants that we found to be open. $10 burger special was totally worth it.
Amazing staff everyone is so friendly! cold beer on tap always and amazing tasting food! highly recommended!
Great food and great service!
Good food. They were extremely busy, but did their best to accommodate us.
Fun, pizza was very tasty.
Very poor service. Took over an HR to get food then never saw our server till check out
We stopped here on our way home and Dina was amazing! She was friendly and professional and very hard working. The Viva Italia pizza was delicious as was the Calypso IPA from Perth Brewery. Cheers to Dina and her hard working manager Francisco.
Great food and great service the owner went arround the tables asking if everything was satisfying. That is a person who is going eccellence
Ordered chicken fettuccini added some extras and when I got home it had everything but chicken. Lol - still tasty but a little disappointing.
Fantastic food, great portion sizes. Decent pace to service, friendly servers. Lovely family-friendly environment.
Had a delicious lunch with my family
Food was excellent. Friend and I ordered pasta. And our male server was the best server I've ever experienced.
My server was great... and yea the starting lineup never fails.
Ordered take out for my family, the order was delivered 20 mins late. I can live with this, I understand how busy deliver can get. The issue was the delivery driver tried to give me someone else's food. He didn't have a clue what was going on and told me "I best get back at it" and left. I called the restaurant, they did apologize and told me they would send the driver back out with my order that was sitting there when he got back. More waiting! A short while later the driver comes back, drops the food off and leaves, meanwhile my wife is checking the bags and half of the food is missing. Yet again I call them and get told it will be another 30 - 40 minutes for the rest of the food as the driver is now busy. The manager ended up bringing the rest of the food, she offered us a credit which was nice. But as it stands I have 2 charges on my credit card and no refund. So I've paid twice for terrible service and average food. There are plenty of great restaurants in Brockville, do not waste your time in this Boston Pizza like I did.
Terrible caesar and cold calamari
Awesome food good service
Spacious, everything is brand new, and has a view of the airport depending where you sit.
The food and service was very good. It was very tasty and plentiful. I would definitely return.
Amazing, watching the Leafs lose in a BP doesn't get much better.
Great atmosphere. Good food. Good service. Only reason for the 4 starts instead of 5. Salt & Pepper all meat bites had no seasoning on them. Seasoning wouldn't sick. Wish the server had told me this before ordering. Good meal though.
Great thanks
Great staff, lots of tv's for a sports bar and restaurant.
It's a Boston Pizza. Nice and close to the Comfort Inn.
Food was good but service was slow. I think this was do to they seem under staffed
Friendly staff, nice atmosphere and the food's not that bad either...
Same ol stuff no matter where you go
Good food good orices
The calzone and the spicy chicken sandwich it's actually ???????????????? it's great
Good food, great service.
decent sports bar and good food.
Had a great lunch with friends
Very good service, great food
Review for lounge: Good place to watch a hockey game with a reasonable selection of beer on tap. Food is okay.
The best food and great service.
The staff was excellent the service was great the food was very good and for sure I will go back
Good food and well spaces for covid safety.
I've been ordering very frequently! Food is very good. I only gave 4 stars because I keep ordering the Ceaser salad, and 4/5 times or you guys have forgotten my paramsen. And there was next to no sauce on my sandwhich today. Luckily every other day I've ordered it's been fantastic (besides forgetting the cheese) so I'll still keep coming back :)! Also your delievery drivers have been AMAZING. I admire them for working through this hard time.
As usual very good with kids
Good service, always cleaning and keeping Covid cleaning standards high.
Service was good, fast and friendly. Restaurant is clean. Though I wish there was an improvement on the pizza. ????
Smokey Mountain Spaghetti and Meatballs is off the menu. WTF?
The service sucks. We got greeted and seated when we got there. The waitress handed us menus and took our drink order. She came back with drinks and thats the last time we saw the waitress. We waited 20 minutes with our menus. She never returned to take our order. We saw 3 other waitresses and staff walk by and no one came and checked on us. We decided to go somewhere else. We will never return to that BP or recommend it to anyone. It was the worst pathetic service I have ever had in a restaurant. We were the only ones there for 10 minutes. Another group comes in and got waited on for drinks, menus and orders taken while we still waited. There was absolutly no excuse for the poor service. I wouldnt even rate them 1 star. Id give them a -10 star for there service.
First class restaurant in our small town
Great staff good service
Would be good but everytime I order a salad or pasta and ask for chicken as an add on I never receive it with my order. I bring it to Boston Pizzas attention everytime it happens and have never been compensated.
Terrible service
Prompt service
Always love my experience here
So went to Boston Pizza tonight in Brockville which we do frequently for dinner. At the front door is a sign that saies $5 Corona. So my husband asked the server if it is still on sale. She said yes for another 2 weeks. So he enjoyed 2 with his dinner. At the end of our dinner we got the bill and the beer was almost $6.60 each. So my husband asked the manager about the price. He said well that sale has been over for awhile now I guess I forgot that sign. The sign was also in the bathroom. The manager just stood there with a grin on his face and did nothing. It's not the money it's the way he was treated that was wrong. So I guess with the sign right in your face your still a liar at Boston Pizza.
At 1:10 today, my kids meal had dried , and sour carrot sticks, no apologies, just a rude server. He couldnt finish, he felt sick. Ugh ????
Great food. Wonderful friendly service
Was clean fast service but i fine its over priced like most places. And im not a fan of sport tvs in a place as im eating
Iced tea came weak, looking at it you could tell it was out of syrup, kids Shirley temple they forgot the OJ in it, food took forever for a not very busy lunch, and came cold...
Slow service today. Food was good
Way too much time waiting for table service, food was just okay, follow up service was horrible; should not have to flag down a server for a drink refill when the place has low occupancy....would not refer friends to this place
Always have enjoyed any meal from BP. One complaint is that the double wing order is not nearly enough for 2 people.
Good pizza
Great place. Love the food
I'm not usually a fan of Boston pizza, but this location was stellar. The staff were nice and the food was great
Good Food, Cocktails were AMAZING...little Pricey disappointed in Surf and Turf...was EXPECTING fillet mignon and Lobster tail for the high price... Friendly Staff and Quick Service. ????
Very good pizza
Food was boring and typical....yawn
Awesome food
It was pleasant and we enjoyed the new pizzas.
Disappointed in the catcus chips... Very greasy and amount seemed smaller...sauce seemed watery and different....
It's pretty lit
Nice restaurant featuring decent variety of food and drink options.
Service was okay. Food was a little on the cool side before it made it to the table. I thought things were a little bit expensive for what we got.
Top Service. Good food. Fair price
So apparently the restaurant is at its capacity inside and outside so they're telling everyone it's a 45 minute wait. Ontario government website says ... Note: the 50% capacity limit noted in Section 1 does not apply to outdoor patios. So is it covid or lack of staff? Tables open on the patio. So
Not that good things going down hill with BP in general
Food arrived hot and fresh and the staff worked as a team to serve the customers.
Food was great, waitress was not great and the bathrooms were filthy/gross!
Excellent ???? nice clean and very comfort. Amazing food and BEST wings in town ????????????????
Great stop. Food is usually good and the staff are super kind and helpful.
Excellent as always..thanks
Great staff. Great food. Great service.
Great food and service. What more could we want?
Always good.
Went there for take out and the place looked well maintained. The pizza was great and so were the wings. I think it was of a higher quality than most chain pizza restaurants.
Had a good time and good food and service was good.
Nice customer service
Way too expensive for what you have but not too bad taste
Nice Boston Pizza just off the highway. May be new or newly renovated. Went here for dinner while in Brandon. Lounge is nice, lots of big screens to watch a game. Staff was very friendly, I have to commend our waitress she was working by herself in the lounge and was doing an outstanding job taking care of everyone.
Was fine but the end with screwed up Bill's and the time this took ruined the whole meal
Great new venue! Awesome service and wonderful food as you expect from Boston Pizza
Fast friendly service. Food always delicious and reasonably priced
Staff is always very friendly here. Food requests (ie "well done") are hit and miss, but for a Boston Pizza, the food is decent, and location is very convenient. Excellent for large groups.
Worst dinner ever.
Just received the food and Was rushed to pay because my servers shift was almost over
Decent service, pretty good food and a great atmosphere
Great spot
They are very good and nice
Ordered takeout today double meet nacho. Almost no meet. Also ordered a ceaser salad and the didn't put any ranch dressing in there ???????????? not happy
Food was OK. Service was slow.
Nice restaurant, good food, decent service. Good overall experience.
Brockville, Ontario location. Second time I've ordered food to go and when I get home find that something was forgotten. When I called to complain they told me I could come back and pick it up. Not going to do that as at the end of a long day the last thing I wanted to do was to head back there to pick up an item that should have been included with the order. Food was good but cold.
Pleasant atmosphere-fast service
Alot can be said about the cookie cutter franchises but when you're one of the only places still open at 10:00pm on a sunday with full menu options, good service and choice of any live sport.. then I applaud. Most times I get my favorite perogi pizza or the 7 cheese ravioli but for those with a sweet tooth I suggest the warm brownies with ice cream and chocolate caramel drizzle. Solid points across the board minus one for lack of the unique. Don't let that stop you though, you'll miss out!
One of the better visits I have ever had. Waited a little long for our food considering it was not busy. But our server was great and they had a nice holiday menu which was well priced with a free Toblerone bar ????. Had the Calzone with fries.
Love the place! Great food and great atmosphere!
Great staff, very good pizza. Will go back.
Got a table fast, food came quickly and drink refills came before we were finished the last one. Server was very nice.
Excellent service!
Precisely what you'd expect from BPs
I had purchased 2 large pizzas. I didn't know they had a seperate pickup entrance so the hostess had walked us through the restaurant to the pickup side. She was very nice about it. Pizza was great and so was the service. First time being at the Brandon location. It's kinda tucked away. I used the app to pre-order the food while on the highway. Picked up the food and left real quick. I really enjoyed that as it was quicker and way better then subway or any other option:)
Love Boston Pizza and all their dishes
Ordered our food found a hair in it and sent it back over heard the kitchen complaining loudly about us .they brought out a new order and it was raw so we left we will not be returning to that restaurant again.
Best place to take kids to eat.
Attention is good, quality of food is ok and quantity is good too. Menu variety is ok but could improve. Restaurant was clean in and out and bathroom was spotless as well. Very nice for a bite!
My favorite place to eat
Nice pizza
My food was cold and I asked for no onions and I got onions. And our cactus chips where uncooked..
Great food
Good restaurant for a quick lunch.
Good service and food.
Dear Management, Had the pleasure of having Deena as our server. She was VERY attentive and friendly. I would recommend having her train all new (and maybe even existing) staff, and that she be given a handsome bonus. Her service is head and shoulders above other servers both in this establishment and others in its class. Thank you Deena!!!
Great lunch! great service!
Always love Boston Pizza. Waitress was very accomadating and friendly.
Good food. Great, friendly service. Would definitely recommend.
Website says closed 1:00am does not say friday Saturday only 1200 turned away.
Food was good, service was slow to non-existent. I thought they would try harder with very few customers in attendance.
Meal type
Terrible service.
To long didn't read: Wonderful change of atmosphere for a BP, food was just how you'd expect it so that's always good. Would recommend this one. Came in for their soft opening to see a BP style I personally have not seen. Nice and modernized had a fresh smell of new restaurant, like new car but better. The service was also pleasing, fast on drink refills, orders, all the good stuff. New booth style too booths feel much more comfortable, but that might be because they are new. It was a nice modern take on an old style restaurant, I'll be returning and I'd suggest you give this one a try as well.
Amazing place to have pizza and watch the hockey game along with your favorite beer or coffee. The restaurant is a place to meet up with friends and family or to just watch the game with a drink of choice
Won't be ordering from Belleville location ever again. I treated the family to what I thought was going to be a nice meal on the Tuesday witch I thought was pasta day but still got charged full price for all 3 meals to get home and was disappointed very much wasn't much sauce at all pasta was bit dry and under cooked called the store back and questioned them and Courtney answered the phone and was bit rude so needless to say we won't be returning.
Delicious! The BP staff were polite & working hard
The service was sub-par. Not sure what the blonde ladies name is but she took so long to even come back and ask us how our food was. Before that, every time I asked her for something she would just walk away. She would get it, however it would be nice to at least get some acknowledgement and politeness. It wasn't even busy at 10pm in the evening.
A friendly atmosphere, and excellent service!
very nice waiters
Food is good, service is hit or miss
Food was good, service was slow but friendly
Spicy perogi pizza was very delicious and service was pretty good. A little slow at times but its understandable given how busy it was
Average for BP
I went with my two grandchildren. I had the gluten free (cauliflower crust) pizza with multiple toppings and it was delicious. Friendly and efficient staff.
It was great as always
Great pizza, great service and conveneient location from the hotel. Recommended for families, or if going for food and drinks with friends. Nice patio too!.
Ordered the meteor pizza, for about the 20th time, so I'm sure I know what it tastes like... this time it came with a meat sauce on it instead of a pizza sauce. I called the restaurant and I was told that it was a bolognese sauce and that they hadn't changed anything. A bolognese sauce does not have meat in it, this was a spaghetti meat sauce on my pizza, the meat sauce makes for a very soggy crust, there was no offer for a refund or a replacement, I was just basically told that I was wrong... I am very unhappy
Good service good food lots of seating and friendly staff
Decent food as always. Good service
Jambalaya is to die for, service is great. Family Atmosphere.
Very poor service. I sat at the bar and it took 12 minutes to get my first beer and I ordered it right away
Food was delicious. Services was excellent
Excellent food and great friendly people
My first experience with this chain. It wasn't the greatest food I've ever had but it's on par with other chains I suppose.
My food was so long coming. My daughters were halfway through their meal...funny thing is we all ordered pastas
Never have good experiences with the servers. Was there lastnight and she was not friendly and had to keep waiting for people to come over. this is the third time with the same problem.
great food and atmosphere. Staff was great
Steak was amazing ????????
Awesome
We visited the Brockville location July 8th and enjoyed a medium pizza emensly . We visited again July 22---it was very unsatisfactory . The server asked 3x's what we desired--- 3x's explained :: medium pizza, 1/2 pineapple etc. the other 1/2 meat lovers with cheese etc- and "anchovies" -- 3x's. When it arrived--"NO anchovies"--- advised server of same. She took the pizza back. They added the anchovies-rewarmed the pizza(10minutes) when delivered the crust was soft,the pizza was ruined. SO SAD !!! .
Like every other Boston Pizza
Great place to go out with friends.
Excelent service and delicious food.
Expensive and over cooked
Most excellent
I would like to rate the food, but we did not eat. We were seated and waited 15 mins and still had not been offered drinks. Meanwhile 3 or 4 other tables had been seated had their drinks and food orders were placed. We waited at the door for someone to come and ask if we needed help in order to advise them that we were leaving. Service does not even deserve 1 star.
Possibly the worst experience in a restaurant ever. Someone pulled the fire alarm just after we ordered which apparently caused the ovens and grills to shut down. That is when the going show started. For the next hour they gace us bad information and ultimately didn't feed some of us. We were in Brandon for rhe national youth track and field competition and about a dozen of our athletes were in the restaurant and needed good food to replenish their energy. About three kids never got ed other than a salad and galf the adults at our table never got anything but a free salad and a free drink. The circumstances were not their fault but the lack of a clear plan and no leadership was inexcusable.
-f
The service was absolutely awesome. The food was ok.
Great place to stop in for a meal with tasty food selections. Always satisfied when eating here!
Come to eat on the patio now that it’s open. Have to wait for a table. That’s understandable. So we take our baby back out to the car with us. Construction workers come in, say they need to get to work, all of a sudden they get let in. Suffice it to say, I’m leaving. Update, server called to say it was our turn and acknowledged that they let them ahead when I told them why I was leaving. Update 2. Was contacted by the guy who “dealt with us”. All excuses and caught straight up lying.
-Update: Mar 26,2019 I was much more pleased with the serving size. While I did not get a salad, as I had one for lunch. This looks great... pictures posted below. Notice the newest pictures the plates are full and you can’t really see empty space. The other photos were with those brutal side shrimp salad plates. Kids meal is fine for those. - Update: Feb 17,2019 I am posting a picture. I know that plate sizes and appearance and separate dishes are all part of the fiscal game of running a business. I have seen small side dish sizes on large plates. And different ways owners play the game of saving money. I know the cheapest part of the whole business is the food part. The employees wages and advertising and bricks and mortar all cost more at the end of the day than the actual cost of the food served to customers. Maybe I am just weird like that, what does this picture tell you? This is not the plate of 5 stars. Dear owner, I am never looking for free meals of comps or anything. Just want you to fix it. I will be back soon enough to re-evaluate. It’s a great restaurant! Very glad the wait time is WAY better than those brutal time of days gone by! Update: Aug 25 2017: I went for dinner last night (Aug 25) during the BELLEVILLE "no one cooks in this city" regular Friday crazy busy night. We had a 10min wait for a table which was just a five min wait. (Not problem, normal friday night) I was clearly expecting to be there all night waiting for my food and it was amazingly fast. Actually faster than some times I have went when there was half the people dinning. GREAT WORK. I am bumping my rating up two stars. Rationale: +1 star for HUGE improvement for the speed of the meal. What ever crew or kitchen setup you had last night... KEEP IT! (That is why I dated this review) +1 star for an owners response, who clearly cares for all aspects of his business including replying to, I am sure, an endless amount of internet related feedback. Great job ----- Previous post below (Spring 2017) Plagued for years with a small kitchen. So when there are many customers expect to enjoy your visit longer than you would like. They have tried renovating but this effort maybe helped. Clearly not enough. Food is decent and atmosphere is sports bar on the bar side and casual on the sit down side .
In a word... disappointing. Service was slow. Food was pretty average. Took 15 minutes to get our food order in and then 20 mins to get 1 of the 3 takeaway containers we needed and another 10 to get the 2 that were forgotten. All in all I'd suggest you go somewhere else.
A little overpriced but still a not bad time.
Fantastic pizza!
Poor service, no refills without stopping the waitress and asking. Took 15 minutes to take drink order, then took twenty minutes after that to get my daughter's drink (an iced tea) - which came after we got our food. Waitress had two tables besides ours. Not sure if she was more interested in talking to the people in the bar then to attend to us, but we won't be back.
It's Boston Pizza, not great, not bad, mediocre.
Nice place
The waiter was friendly and helpful. Food was good
The Greek wrap was excellent. But my girlfriends gluten free Alfredo was aweful even for gluten free standards
Unfortunately I am not sure if they are short staffed, but the service started off ok and then went down hill. The wait staff were nowhere to be found. I asked for ketchup and it never came and I was unable to get any refills either.
Very slow service and very bad
Great service. Typical Boston Pizza fare
Expensive.
Good food and good service!
Waited over half an hour for another round of drinks...
the food was delicious and the service was excellent
great service and great food
So I tried to send my comments to BP directly but apparently they don't want details as the comment window will only take two sentences Last night we went out for dinner, the first three restaurants we went to were full. We were delighted to find lots of room in your restaurant. As the evening progressed it became apparent why No one greeted us at the door, eventually someone showed up, apparently we had inconvenienced him. Despite ample space we were jammed in a booth tucked between walls, apparently he was not taught to keep patrons in the window seats so you look busy After about ten minutes our server showed up and apologized saying he was also serving on the bar side as well, the first of many apologies Drinks arrived my beer was flat, canned Guinness draft should not be opened and left sitting on the bar in a can. I was thirsty and kept it as he was gone and did not return for some time to take our order, more apologies Appetizer arrived, had to find the server...... The side plates were covered in black smudges. Dinner arrived, warm, except the vegetables as they were cold and raw. Suggest the kitchen Google the definition of Al dente. By the time our server came by to see how we were doing we were pretty much done, so I mentioned the vegetables as feedback to the kitchen but did not want a replacement at this time. My beer is empty, I forgot to ask and he is gone, oh well As we are chatting after finishing our meal the attendant we had inconvenienced with our arrival showed up with a plate of vegetables. You have got to be kidding
They are awful and overpriced, terrible service
Really enjoyed quesadilla burger. Only thing that would of made it better would of been if they gave salsa and sour cream like they do with just quesadillas.
Brute sandwich is excellent
Food was ok service was cold and unpersonable. Revamp the staff at this location. Looks like they are just going through the motions.
Great food. Great service. Very convenient location.
Good food, cold beer and great service
Coming back from a long trip on august 21st , we stopped at Boston Pizza to hopefully have a pasta meal for the kids as we did not want fast food. The experience was just awful. We were told we couldn't sit all together as there was no room . My daughters table waited over an hour for their food with 3 starving toddlers. We at our table had still not been served after an hour and half. Thank goodness that the other table had a few spaghettis and a meatball left as we had to feed the 1 year old . I got up a few times to check to see as to how much longer and was told by the waitress she would check but she never came back to let us know . When I finally went straight to the kitchen and said we were leaving as we still had a 4 hour drive to go and we were not paying , our food for out table came out all packed to go and the waitress insisted we pay 50 percent of the bill . The bill came up to 80 dollars but somehow we were still charged 48 dollars. My meal .. ( cauliflower bites were cold and disgusting) .. my son had eat his meal while driving and the baby .. well she didn't eat her spaghetti as it was too messy . I also have to add that the washroom were filthy. When I sent the complaint to the manager (Kevin) , the excuse is that due to Covid they are understaffed. My suggestion to him was that if you can't accommodate the capacity and realize that there are 1 hour and1/2 wait for food that you at least have the curtesy to warn the customers and let them make the decision to wait or go somewhere else. I understand that everyone is suffering due to Covid , but this is no excuse to have had to experience this awful service.
Staff was outgoing and attentive. The food was great. The restaurant was clean and not to busy.
Service was good. Food was okay.
Yummy food great service a little loud though
We had one of the best dinners we’ve had in a long time. Hungry Carnivore was particularly delicious. And Melissa provided wonderful service.
Always Love our meals here.
Clean restaurant and washrooms, very friendly staff, good service, kids meals are great, and the $10 lunch menu is fabulous!
While the server was a bit rude after she served the wrong order, it was a fairly positive experience.
I definitely love the cheesecake here always so tasty ????
Allan was the most attentive server. He made the overall experience 5 star
Food is good. Service is excellent. Lots of parking.
Nice patio, enclosed in glass so ideal on a windy day. Any of the pizzas are amazing, and if you're looking to drink, grab a fishbowl!
Good food. Always have great, attentive service from servers. Love to relax with a schooner of beer or a fish bowl cocktail lol!!
It was fine thanks
When there today for lunch...food was great...reasonable prices...lots of parking...friendly waiter...inside and outside dining right now with the covid rules in place
Their food is delicious
Good looking managers
Good service, good food. Great place to watch the game.
Great place to watch the game!
Great service and the food was awesome. Tried one of the new thinner crust pizzas with potato and it was to die for!
Spectacular!
Food was pretty good would go back definately
Friendly staff great food i recomend it
Excellent service and food
Stoped in town for the night. Ate at BP’s. Amazing food! Amazing service! Keep it up!
Great food. Awesome server
Great staff. My family loves the nachos ! Soooooo good. Thanks again Boston Pizza
Nice Place. Great Staff. Good Food.
Very good service and delicious food
Had a great server who.was attentive to our needs. Filled our glasses and keptmthem.full. pizza was great
Great food
If you are going to advertise spaghetti on your menu, serve spaghetti, not bucatini.
It was fantastic and the waiter made dining a pleasure for me and my son. I hope to make Boston Pizza a regular stop
What an amazing chicken Cesar salad!! Asked for “leafy” as that is how I like my salad, and was done to perfection! I will be ordering that every week when I come to town!! Thank you!
We always enjoy our meals at Boston Pizza. My husband has a favorite...Smokey Mountain Spaghetti. They have a really good children's menu for when our grandson is with us. Prices are reasonable and they seem to hire nice friendly staff. Two thumbs up!
Had appetizers there were good. And some pretty tasty cocktails
Ok but not great
Service was amazing and food was too. But when we realized a mistake on our bill the little blonde hostess was rude when we asked about it then we overheard her complaining about us for bringing it up. Like how dare we ask about an extra meal we didn’t order. Other then her miserable attitude everything was great.