Reviews of Ottawa St-Laurent Jeep & RAM (Rent Cars)

Incredible

Brought my Brand new Jeep Cherokee Limited from this location!! Kamran is very knowledgeable and respectful salesperson. He was exceptional and helped me in every way possible. He is So kind and genuine when interacting with me and his fellow employees. He makes my appointments go as smooth as possible. Jamie on the other hand is also an amazing sales manager. Thanks so much team! Ottawa St-Laurent Jeep & RAM dealership is the best place to get your vehicle. Highly recommended. - Mohit

Anna McGillis

I have been servicing my car at this location since April 2020 and I have always received great customer service. The past few times I have dealt with Chris in the service department and it's been a positive experience each time! As someone who doesn't know much about cars - I appreciate how nice he is when I ask a lot of questions. I have never had any problems with my car since switching to this location. Very reliable, dependable, and great customer service!

Sajad Ahmadi

The best dealership in Ottawa. All of the stuff is so nice and helpful especially Carl and Kamran. Highly recommended for anybody that want to buy a new car.

M S W

We were in the market for a new truck. Charles was friendly, professional and very helpful. He found the perfect for us and remained committed until the end. Thanks!

WoodsDodges

I have done business with the Ottawa St-Laurent Jeep & RAM Service Centre. Although I had a whole list of questions about various components of my vehicle, I stuck to the main one for my appointment, when I realized how much time they spend/lose "dealing" with difficult customers. So, I will make another appointment for my other questions :) Kudos to Peter. Giving 4 stars since I am a new customer, they will show me how to change it to 5 stars.

Manon St-Pierre

The employees were very helpful and welcoming. Kamran, Mike and Joe were able to answer my questions quickly and conscientiously when I contacted them. The process went as planned. I recommend this dealer without hesitation. Don't hesitate to go see Kamran.

kopke613

saw Pierre when I was buying new winter tires and wheels to mount them on, he was extremely helpful in finding the very specific tires I needed for my vehicle. the day I went in to have the tires put on and a winch mounted, I spoke with Chuck, who was very attentive to detail and great to deal with. after receiving my vehicle back, I have absolutely no complaints about the pricing, or service quality. highly recommended Ottawa St-Laurent Jeep & Ram.

Alexandra Blais

Worked with Charles to purchase a new vehicle and they were amazing to work with. So nice and accommodating. Really felt like they were there for you! UPDATE: now went there a second time after a vehicle write off. Once again super nice and helpful.

Wendy Embleton

With two purchases in the past 5 years these guys have made it easy. They know what I need, don't upsell, answer questions throughout and always are there if any issues arise. (nothing serious has **knock on wood**) They respect my needs, my budget and my time.

Jason Mallia

The Team at St-Laurent Jeep took care of my 2012 JK and helped address a few unique challenges with my modified ride. The were upfront and easy to work with and I even had a great chat with Greg in sales while I waited. They work really hard at providing shuttle services too. I plan to use them for all my Jeep services! Thx Jason

Marc Renaud

I'm happy that Charles McNestry, took care of my demands ! With his customer service skills, he made me comfort of buying my 2019 Ram Sport, I love this vehicle drives like a charms! Thank you to Ottawa St-Laurent Jeep & Ram for their professionalism ! Cheers ! Marc

Nathan Dunlop

We were very pleased with Adrian's (and Charles') help in the sale of our Caravan. They patiently answered many, many emails and in-person questions! Due to the cold, we were not able to spend as much time outside viewing the options that the new to us vehicle had as we'd have wished, but they were willing to walk us through all the details, and give us many options to fit our budget. I'd highly recommend this dealership and Aidan and Charles for anyone we know! Thanks for your hard work on our behalf with finances, and getting the new tires, and door hinge fixing to meet our needs, and the safety check! Sincerely, Bruce and Grace Dunlop

AJ Tomilson

bought 2 trucks there, and pleased with both vehicles, and the staff. Kamran was a big help with everything.

Bryan Fagen

I bought a used truck here and the team was very helpful in getting me the right deal to fit my budget. Plus the truck was immaculate upon delivery. All around A+ service. Thank you!

JO JO

Jenna and Joe were very helpful! It wasn’t easy for me to decide to buy a new car even at my age! I’m not good with change. They made the transition and decision very easy. Jenna helped with the decision on cars or suvs, helped me understand all the new gadgets and safety of each vehicle. She made me very comfortable with this change and I can’t thank her enough! Joe helped with the paperwork and made me understand what I was getting myself into. Showed me where to sign and off I went! Even days later after I picked up my new suv, I messaged Jenna to tell her I forgot something in my old car… she went out of her way to get it for me and I picked it up when I got back in town a week later. Thank you again! I’m transitioning well from my little car to a higher up suv! Stay Safe and keep doing such a great job helping people like me! :)

Mika Tosoni-Eves

Whole experience was fantastic, my salesman was Charles and he explained everything about the car perfectly. Quick and easy pickup with no issues and I love the car! I recommend everyone looking for a car to pursue Ottawa St-Laurent Chrysler Jeep Dodge.

Burt a name

Contacted the dealership and was contacted by Allan who asked me to download an app to get info on my trade in. I download the app, fill out all the info and take a bunch of pictures and tell Allan I've done so and I await their reply. It's been 2 weeks and I've still yet to get a response of any sort. I'm literally trying to give him business and I can't even get a reply in 2 weeks ?

Eddie Partito

I purchased a 2016 Ford SHO from Ottawa St-Laruent Jeep & RAM. I found the AD on Autotrader.ca and made contact. The sales person did a quick video walk around and interior of the vehicle. I worked out a price with the manager and agreed on the purchase. They noted that everything was working as it was being sold as a certified vehicle. I received the vehicle a couple weeks ago, and immediately upon receiving the car, I noticed some items out of place: - clear coat missing on front bumper in a spot - damaged front valance (minor) - small dent on the top of the roof, drivers side - scuffs on the trunk lid and spoiler - reverse camera wasn't working I immediately sent an email to the dealer about all of these items and made clear that these conditions were not disclosed prior to purchase. All they said was it was a used vehicle and they would pay to fix the backup camera. They asked me to provide them a quote. I went to the Ford dealership local to my work and they quoted me $906 taxes in to replace and install the new backup camera. I sent this to the sales person and his immediate response was "tell me you didn't have this work done already." I hadn't because why would I shell this money out for my new car? He told me he needed to talk to his manager (Mike Gervais). I said no problem but he already confirmed they would be paying for it. Later that evening, I left work and went on my first real drive. I loved the car. The power, the torquiness, the steering. It was the most fun I ever had driving a car. And then I put on the adaptive cruise. Sensors blocked and not working. Car continues to throw me error messages. I immediately got on the phone with the sales guy and informed him of the issue. Again, because he can't make decisions, I had to talk to the manager (Mike). Mike was unavailable so I left a voice mail. No return call. I called the next day - another message. I gave him 2 days to return my call. No returned call. I sent an email. No response. I called the dealership yesterday, and was sent to voice mail again. I wasn't leaving another message on his box. I called a general salesman and told him I needed to speak to the GM (Sean). Unfortunately Sean was out and the random sales guy asked if I wanted to leave a message. I told him no, that I will give the manager and sales rep the benefit of the doubt to return my calls the next day by noon prior to me personally speaking to the GM. Not 5 minutes later did Mike return my call. Funny how that works? He said that it's become too much and they don't want to fix it. I explained to him that he sold this vehicle certified with these safety features working and he's obligated to fix them. He told me he would take the car back. In hind sight I should have said right then and there - ok go ahead take it back. But I really enjoyed this car. I told him to speak to the GM about it and get back to me before I send it back. Mike told me he would speak to GM tomorrow. The following day comes, and no response. I called again and - again to voice mail. I sent an email and asked for a status and Mike replied with him stating he'll just take the car back. No response on what the GM said because he obviously didn't talk to the GM about this. This was a horrible car-buying experience. When buying long distance, ALL conditions of the vehicle need to be disclosed.

Ray Dewar

Thanks Charles and Joe for making my transaction from my previous Ram 1500 to my new Ram 1500. In under an hour, with friendly helpful staff, I drove away with an awesome truck. Thanks!

BT

The entire service was very knowledgeable and amazing. Patrick was awesome!!! I will definitely do business with this dealership again. Forget the rest, they are the best!!!

Anna S

I'm working with Aidan Gerber at this location and it's been great so far. I'm not the average lady shopper, I have become more and more familiar with vehicles and engines and pricing over the last decade, so Aidan made me feel welcomed. He answers all my questions, he's patient with me and he's not putting pressure on me. My partner and I are very pleased and we're excited to find our best fit in the next few weeks.

Errol Morel

November 8 2021, I did a oil change and winter tire on my Jeep 2020. At that time I had my soft top on. Christopher Harris told my at that time that he would have change the liftgate on the hard top as they are not as strong to keep the window up. It took me awhile to change tops and this morning with a super snow storm my liftgates were replaced fast and easy. Thanks to Christopher for the service.

John Boisvenue

We bought our 2022 Ram Rebel from Ottawa St-Laurent Jeep & Ram last week and really love the truck! We dealt with Charles McNestry and although there were a few hiccups along the way (Mainly due to the current supply chain issues) Charles took good care of us. Overall, we were very pleased with the experience at Ottawa St-Laurent Jeep & Ram, from the front end sales team to the Finance manager, there was no pressure, no last minute up selling, no pushy behaviour what so ever. I would recommend anyone looking to purchase a Jeep or Ram give these guys a chance.

Caesar Ogbebor

I took delivery of my 2016 Venza Limited today in Thunder Bay, ON. and if I could give more than 5 stars, I certainly would have done so. This dealership made buying a vehicle an absolute pleasure regardless of the distance. The sales team of Charles, Aiden and Mike, the sales manager, as well as Joe in the business office went ABOVE AND BEYOND to make this transaction pleasantly stress-free. Charles and Aiden were simply exceptional with their prompt responses and feedbacks to my endless enquiries and requests. The vehicle arrived in excellent condition and in good time just ahead of my wife's birthday next day, serving as the perfect birthday gift it was intended for. I highly recommend the dealership and I can make bold to say, if you are looking for that EXCELLENT customer service from car sales consultants, look no further than Charles and Aiden at Ottawa St-Laurent jeep & Ram. Thanks guys.

Christina Welder

I had such an amazing experience here! I came in with the intention on buying a specific car. Charles was very knowledgeable about the car I wanted to purchase. He was great to work with. The whole experience was very easy, very fun, and I got my car fast! I also appreciate the care I received from Jamie in regards to the paperwork, and from Greg when I picked up the car. 100% would return to buy another car in the future!

Bre Carlton (OfficialBreCar)

I don’t really like dealerships due to bad experiences, however Kam changed my mind! He was very kind, respectful, and a very friendly face. Extremely helpful with all my stupid questions and never once seemed annoyed with how many I asked! If I spoke with Someone like that during my other experiences I would have never disliked dealerships in the first place. Definitely recommended this place and him to a few people I know!

Evelyn Mugarura

We enjoyed the process of buying our minivan here. Kamran took great care of us. He was knowledgeable about the vehicle but also let us explore it for ourselves. We needed time to make our decision and did not feel pressured to buy the car immediately.

Nadine Charron

Aidan was great. I was supposed to get my jeep 6 months from now and he scoured the sites and found what I was looking for. I got my jeep on Monday. He was very knowledgeable and he kept in touch with me regularly. It was great service. Thanks Aidan!

Chris Sklad

Fantastic experience. Jenna was exceptional at guiding us through every step of the journey from initial search, trade in, add on accessories and helped structure a great deal. Family drove off the lot very happy today with a brand new truck.

Steve and Lin Leeson

Great experience in buying a vehicle. I was looking online for a 1 ton pickup truck and came across one of the very few available at St.Laurent Chrysler..I accidently called their text line so hung up..Immediately I was called back by Kamran from their sales team..he was so helpful and patiently answered all my questions ..either by phone or email. Although it was over a 6 hour drive for me to pick up the new car it was so worth it. The dealership was easy to work with..gave me a price for my trade in that was what I was hoping for and the deal was confirmed..the only small issue I had..but was explained to me why it had to be this way due to fraudulent deals was I had to pay before pickup the amount oweing and it had to be by bank wire which cost me over $80..I could not present on the pick up a bank draft which would have been no additional cost in bank fees..However I accepted the explanation and went to the dealership a few days later to do the trade..On arrival the business side was done quite quickly..Kamran the sales agent was so helpful and together with others from the dealership helped me secure a cap I was keeping from my old truck They went above and beyond to make sure I was happy with the deal..I would recommend to anyone to work with this dealership and especially Kamran who was awesome and professional throughout. Ps loving the ride I purchased from them.. a Ram 3500..unfortunately I won't be able to give them my service work..way too far to drive..but hoping my local dealer will be just as good as this dealership..

Jasmine Althea

My mom went in recently while deciding between dealerships. She came home with so much to say about one of your employees, Aidan. He was courteous and very helpful, and made her feel at home, even though she was just looking around. She hasn’t decided on what vehicle she wants yet, but has chosen to return to your location rather than the others she has seen purely based on Aidan’s service. Thank you for having an employee that truly seems to care about the people he speaks to. We look forward to having his help again with our next vehicle.

Willow Nadeau

These folks at Ottawa Dodge made buying our vehicle a pleasure. From our first phone call to Jenna Notman about the vehicle, to delaing with Joe Conte for the finanicng over the phone, right down to Mike Gervais who made sure the deal was his best for us and everything we needed he made sure it was looked after. Of course we will be back for many other vehicles. Thanks

manon sinclair

They changed parts on my vehicle that didn't have to be changed and didn't change the one that had to be changed. I won't go back there. The part that was causing the problems from the beginning was the anti-pollution device, which we told the garage and my husband asked that it be changed but it wasn't. If that had been changed at first, I'm sure all the other problems would not have appeared. After spending over $7k, we still had the original code come up again. We went to another dealer and had that part replaced. Since then, it's working perfectly, even after pulling a 16k pounds 5th wheel. Before we had no performance even after all that money spent. Now the truck has guts and the fuel consumption is improved, just like when it was new.

Tim Mills

I had a complicated fix on my Jeep Rubicon. Chris in service only handles Jeeps as well as the technician. They navigated my sway bar disconnect problem as well as other problems managing to ship in a back ordered part for the US. Given the delays which were outside of their control, they have me a great price at the end. Really happy with the consultative approach and in end, I’m back on the road! Thanks guys!

Mike Taylor

The service rep was great in that he was friendly and kept me up to date on what was happening. I had taken the truck in for new tires and to check the console computer and door lining. When he said it would be about 2 1/2 hours I said just put the tires on then because I didn’t have time. I had been told on the phone it would take 1-1.5 hours. It did take 2 1/2 hours and they checked everything so that request was ignored but in addition, the tires were not inflated properly. The front two were correct and the back left was 4 psi lower and the right was over 2 psi too high. I monitored them twice while the truck was cold and out of the sun. That’s too big of a difference in pressure for safety and wear. So I either had to go back to the dealership to adjust with nitrogen or adjust the pressure myself plus I wasn’t able to get out of there on time. Neither is acceptable to me. Not hard things to accomplish.

Erin K

Great, friendly sales service! Would recommend Allan as your sales guy. Geoff the manager was very patient and knowledgeable. Finance Carl was helpful. Pick up wasn't as smooth. Our pickup was delayed and we had to wait about 3 hours after our scheduled pick up time.

Janis Rapoport

Our salesperson was Charles McNestry. He is knowledgable, courteous, observant, completely professional and has been with us during each step of the way once we decided to buy a car from the Ottawa St-Laurent Jeep & RAM. When we arrived at the dealership this morning, although he had never met us, Charles greeted us by our names. He is warm, friendly, patient, considerate, engaged with his customers and absolutely the best salesperson we have ever had, from the smallest appliance to the very large purchase of a new car. Charles McNestry has our very highest recommendation as a sales representative for anyone interested in purchasing a vehicle.

Susan Roy

They were very polite and helpful and went above and beyond to get the part I needed from a competitor dealership. I didn’t have to wait received same day service.

Daniel Young

I Recently Traded my Ram Rebel For a Diesel From Ottawa St-Laurent Jeep and Ram And I couldn’t be Happier. They Truly have a great Team And are happy To help And Give you Fair Trade Values . The Truck I got was At their Sister Dealership In Thunder bay And They had no problem With Bringing/Shipping the Truck to Ottawa . THE truck Was exactly as Described and was better then advertised . The truck I got Had a Minor Issue “ the Weather Stripping “ was Damaged on one door and after a quick Email they Were glad to help out. I live 3 1/2 hours away so taking the truck back just to have the weather stripping just didn’t make Sense And also being Farming Season I don’t have time to go. I got a repair Quote From a local to me Dealership and Ottawa Dodge was happy to cover It and Sent a cheque out I MUST thank My Sales person Charles He Was top notch , Very Respectful, Helpful And was always quick to answer any of my questions Jamie Was my Finance Guy and He was also top notch It’s great Dealing With such a great Dealership 10/10 would Go back at anytime thanks Again Ottawa St Laurent Dodge !

spooktacular sue

Super friendly. Pleasant experience with Aidan and the financial department. Looking forward to getting into my new ride. Flawless transition from an suv to a truck. Thanks a ton.

Kaige Landry

Couldn’t be happier with the sales associate I got to work with. Charles was very helpful with all of my questions I had about the company and anything about their vehicles, definitely recommend coming in and talking with him if your are interested in purchasing a new vehicle. He made the experience effortless!

Mark Lloyd

The service experience was excellent overall for over six years now. Charles (Chuck), Muzna, Peter and Chris have all helped me mulitple times and have been courteous, honest and professional on every occasion. Most of my dealings have been with Charles and Muzna as well as with Peter. They have all offered cost saving alternatives, where applicable, that were most appreciated and always made sure to tell me if a part or labour was covered by warranty. It's nice working with people you feel you can trust.

James Ferrier

Aidan, Jeff and the whole team were great to deal with. I was looking to get into a new Jeep in March 2021 but was looking for a custom build to my preferences. Aidan went through the options for a new 2021 Wrangler with me and Jeff gave me a great trade in for my 2017 Wrangler. With the low interest rates I had an offer I couldn’t refuse. Aidan and Jeff put together the custom order just as I wanted it and sent it off to be built. It took a little while for the vehicle to be built with Covid delays but it arrived this week just as ordered. This is the second vehicle I have purchased at Ottawa St-Laurent Jeep & Ram and I would highly recommend them if you are looking for a Jeep. Thanks Aidan, Jeff and the whole team for your great service.

Will Beaton

Charles was fantastic to deal with. Straightforward, no messing around. I appreciate that I was spoken to as a person rather than just trying to sell me on something. I highly recommend Charles and Ottawa St Laurent Jeep.

Tom Delafo

Great service, reliable, and respect YOUR time! I even bought new tires, Michelin X-Ice snow tires, and they were 160$ cheaper than Goldwing Auto. I saved big time too on installation and balancing. I've been having my Chrysler 300s serviced here since I purchased it in 2017 and they have consistently delivered on keeping me a satisfied customer. Moreover, they have actually made improvements since I started with them: - Text the dealership at any time and they will get back to you quickly (during operational hours). - Wait times are drastically reduced when dropping off and picking up. Very impressed with the dealership.

Gent Zaplluzha

I was looking to purchase my first car under my name, and had waaaaaay too many questions to ask the poor salesperson. Aidan was able to answer all my questions without hesitation and helped make this process a lot easier. Definitely swing by if you’re nervous about buying a vehicle/need help with the process.

Jeuleighea

Great service. I’m not from Ottawa, but but during my 8 hour drive there, I notice some transmission issues. They were able to get me right in and all fixed up over dinner. I don’t know much about vehicles, but they were able to educate me on this specific issue and I had a perfect drive back home.

Tanzil Kishore

Picked up my new Factory Order from this dealership. Charles the sales rep assigned to me was very courteous and pleasure to work with! Communication was prompt and clear through my 4 month waiting period - which was Manufacturer driven delay :) -1 star only cause during closing time ( invoicing ) at delivery - there was apart from Admin charge ( which is ok ) additional charges on the invoice I had not agreed on. A charge for tyre protection ( i had asked for no nitro ) and a charge for detailing/cleaning/getting the vehicle ready ( which, given purchasing a new car I expected to be something standard without being paid extra ) which I was not made aware of earlier. An extra 700 in total, I was able to have the tyre protection charge removed - but not much i could negotiate out from a car where they already did the 'cleaning' on a brand new factory order.

Ralph Malé

Really bad service, go elsewhere. Read on for more info on my experience. Had 2 vehicle’s go in for service at that dealer. My 2019 Ram needed a trailer brake controller installed. Went to the dealer to get it installed, and when i picked up the truck, one of the trim piece near the radio had to be taken off to be able to connect the trailer brake controller, and was badly damaged once taken off by a technician. The service technician did not report the damages, and they gave me my truck back with a piece of the dash that had 3 noticeable tears and one puncture mark. Needless to say that I had to go back one more time to get that replaced. Total of 3 hours of my time wasted there. Second time in for service/part install. I bought a snorkel kit for my Jeep from mopar(from that dealer), and wanted to get it installed at the dealer for warranty reasons since my Jeep is still under factory warranty. I book my appointment by phone explaining that it was for a snorkel install on a jeep rubicon. They book me in in a timely fashion. 2 days before the appointment, i picked up the snorkel so that i would be 100% positive that the dealer would have it for my appointment as I would leave it in the jeep the morning off. At that point the service person said “”well i guess we are not installing your snorkel anymore tomorrow” meaning Tuesday. I said yes i will, but only Wednesday as my appointment is Wednesday morning. The guy confirmed that it was Wednesday. Wednesday morning, I drop off the vehicle (taking time off work to do so) and once there, I was happy to see the same guy that I had seen on Monday as he was aware of why I was there. Well to my surprise, he told me that he had to go check with the service manager to see if they would be able to install that part as they weren’t sure if someone could do it… I was confused as they knew ahead of time that it had to be done, but didn’t inform me that may be it couldn’t be done. So he said I could leave and he would call me in the next 5-10 minutes. 45 minutes later, still no call, so I called back, and was told that they didn’t had an answer yet. 15 minutes later received a call stating that they could not do it as no one could completely do the install… So once again they wasted my time. So as far as service goes, I’m far from being impressed as both times, my time was wasted, and I was not treated as someone who spent over 100000$ on two vehicles purchased at that dealer. I strongly suggest to buy vehicles elsewhere as the service is by far the worst I’ve ever experienced.

Rochelle Meekis

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Charles McNestry was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.

Jonathan Robinson

Great experience. Was looking for a unique Jeep Rubicon that proved a challenge to locate. Kamran was patient and excellent tracking down the vehicle, organising timely delivery and following up post sale. Highly recommend the dealer and Kamran

Andre Couet

My experience was very good, I insisted on negotiating by text and email due to covid and the long distance I was from the dealer. The dealer was also excellent in providing all information I requested. Finally, I did receive a very fair deal on my trade in and that made me decide to go ahead and sign the deal. Thanks to Kamran for his assistance and professionalism on this transaction.

Vanessa Marinelli

This was my first time dealing with this dealership as it was my first time buying a car. I am very pleased with the customer service as the salesman Charles personal drove the Jeep I was interested in buying to my house so my father was able to see it sooner than later. Charles was not pushing at all and gave me time to think about the offer. They will do their best to work with you and earned your business.

Ricky Gene

Absolutely great personnel and servicemen behind the scenes. Super impressed with the knowledge of the people there as well as their willingness to go the extra mile for your comfort like renting and reserving a vehicle for me while they had mine. Clear and concise communication via text during the process and very detailed receipt of work done. Could not be happier with this team!

J B

The technicians solved a not easy ignition problem and faster than even they estimated. They also fixed 3 recall items and handed me a list of repairs they felt were necessary. But Peter, my service liason guy, was always keeping me updated, was patient and informative. He did his best to get the info directly from the techs. Then when it was ready ahead of schedule, stayed late on the Friday of the long weekend so I could pick up my vehicle and return the rental early. Thank you Peter!

Rick St

Charles was a great help in the process of purchasing a new vehicle. Kind, respectful and well presented. If you are looking for someone that cares and offers no pressure service look no further.

Sandra White

Great dealership, friendly staff. Jenna was awesome and I will definitely be back. Brought my mom to get a vehicle and we ended up here. She knew what she was talking about and was very friendly to deal with. Highly recommend, can't say enough good things

Raymond Dans

We purchased a new truck from Ottawa St-Laurent and are very pleased with the service we received from Kamran. It was a difficult purchase because of our requirements in the truck and the current situation with the Automotive industry during Covid. Kamran spent a great amount of time going out and finding a vehicle which met our requirements and then some. Thanks for going the extra mile. Kudos to Mike the Sales Manager as well for making the negotiations essentially painless. Great job by everyone involved.

Kyle Stoken

Great service and friendly staff. I don't even own a dodge and these guys were willing to take my car in and went above and beyond to make sure it left brand new again. Highly recommend visiting this location! Thanks again!

Robert Delroy

I am such a muscle head when it comes to the Challengers/chargers. I had a visit with Kamran Majid and it was the best experience I've had in my years of shopping for cars. Very knowledgeable with his products and has a great smile. I will definitely buy my Challenger hellcat from him when the time is right. Thank you Kamran.

james carruthers

I had a great experience with them in buyin a a used car. Greg MacGilvary as salesman did a great job in reviewing the car and in helping with test drives and finalizing a good price. Joe the finance manager worked out a great financing deal and both made everything happen quickly.. Greg did the extras to get the car safeted quickly and licenced. He has a great personality and it is a pleasure to work with him. I would recommend the team to everyone.

Chris Anderson

Carl worked extremely hard to get me approved and in a truck that I wanted. The service was quick,friendly and professional. The manager Geoff was also very helpful and friendly. I definitely recommend this dealership and I will be going back for service and for my next truck. Thank you guys for the great experience.

chloe L

Really enjoyed buying my first car with Aidan! He answered all of my questions, he was very patient with me and taking his time to make sure i understand. Did not felt pressured into buying. He was polite and informative. Would definitely recommend to anyone who’s looking for excellent customer service!!

Meta Vlogger

Chris (Christopher Harris -service head) was very helpful and friendly. I was very impressed with the service and the high level of professionalism from the staff, especially Chris. He answered all my questions related to car maintenance. They’ve also arranged a drop & pickup for me. Peter helped me to drop me off at home and picked me up once the car was ready. Such a really nice and a friendly gentleman. It was certainly a hassle free appointment for winter tires and went through very smoothly. A big thank you to Kamran (Sales) for an excellent customer service. The team is super helpful and friendly, pays attention to customer requests, demonstrates willingness to work in the best interest of their customers. Pleasantly surprised overall by the service :) 10/10 recommendation from me! Thank you All!! - Mohit

etienne LeBlanc-Cameron

Awesome team! They were very straight forward and honest about their prices. Much better experience here than at other Jeep dealerships in Ottawa

Marc Belair

Salesperson Jenna was very pleasant to deal with. She was always available to answer my questions even when I was not at the dealership and was quick to respond. My vehicle was delivered on time and very well prepared.

Kyle Stach

Aidan was helpful in setting up the new build and going over options with me. Additional requests were able to be accommodated. Out scheduled meeting times at the dealership were always on time and went as expected. The whole process was fair and transparent.

citizen cain

Great and fast service. I bought my Ram brand new at another dealership in town, which offered lifetime free oil changes with the purchase. The service there was so bad that after a year, I decided to try St-Laurent. I have been with them ever since! Great service and no bs. They do what they say they'll do, don't ever try to upsell you something you don't need and they get your vehicle out super fast! What more can you ask for?

Collin Thompson

The staff were incredibly friendly and the repair was fast and efficient. I live in Orleans and drive to St Laurent because they are the best service centre in the city.

John Dozois

I had been shopping around for a new Dodge truck. I always buy dodge for the past 20 years and can’t say enough now great it was dealing with Kam. So honest and really Cared about servicing me and everything I wanted in my new ram