Reviews of Canadian Auto sales (Rent Cars)

Fabien D

We were looking for a work truck for several weeks and had a hard time finding something we wanted. We walked in and Chris immidiately mades us feel like our search was over it only took him 2 days to finds us 4 different options. From those options he had us rolling within 5 days it was a great experience. He was very honest and straight forward about their quality of what I was buying. If your ever looking for a car or specially a good truck walk in and ask for Chris he sits in the front so it's not hard to miss. They are really fun people and patient in their process they made sure I got exactly what I wanted sunroof and all. If your ever in their tell Chris exactly what you want and don't be shy he has a great sense of humor !!!!

Drew Potter

Just wanted to say a big THANKS to Brian and Chris I needed winter tires and they came to the rescue. I have a Jeep Wranger and the tires are 18" Everywhere I went I was quoted well over $1200.00 They got me the tires I needed and almost half the cost other dealers offered. Thanks again

Barry O'Connor

Bought a 2008 Nissan Pathfinder...love it..best price around...amazing vehicle...had it looked over by another garage after the sale...mechanic there said it was an awesome vehicle...their customer service was the best...very pleasant staff...eager to please...we are very satisfied with our purchase...thanks guys!!!!!

Bob Mabee

We bought a truck from these guys via the internet and had it shipped out. It was totally trashed and uninsurable until i spent the initial price of the vehicle again repairing it. I sent them an email explaining it was not the truck they …

Afnan Ahmed Shaikh

Guys have been more than helpful and made the experience buying so much easier. Always open to explain more about the car and help in any way possible. Best dealership by far

Misskarrilynn Dolan

Car's are a good competitive price, however service is not great. I bought my car and the car's oil wasn't even changed before it was given to me. The break pads and what not were rusted, due to sitting in the lot, and they were also not done before they gave it to me. They didn't do anything for my but take the money for the car. I would make sure that you get it in writing that the stuff that should be done and you want done, will be done. Car's are in good condition, but I would advise you to make sure the work is done and is reflective of the asking price. In response to the reply: Putting any information about finances on a google review it not acceptable at any time. Not to mention that the details are incorrect. You should understand that I had my vehicle checked by multiple mechanics. Instead of writing a rude comment back with improper spelling, as a business, you should look at this an an opportunity for growth or to see where something went wrong. I recieved no call from anyone.

Patricia Elizabeth

“Worst experience ever. I purchased a 2015 Toyota Corolla from this dealer only to have one problem after another. The owner of this dealership never told me there was a leak in the car but thankfully the garage called me and told me about this issue. Although the advertisment stated everything is fine with the car and the owner assured me there are no problems, the AC unit is damaged and the dealership does not want to fix this issue. When I contacted the dealer about this issue, I was yelled at, cursed at this was told that it is my problem. This is unprofessional way to speak with people. I will never ever reccomend this place to anyone. I think that if the dealer was professional and respectful, this would have been solved well over two month ago and I would have given this shop 5 stars but sadly, I can't give them that rate.”

Ahmad

Had a pleasant experience with Brian Nice guy and easy to deal with They seem to have a nice collection of reliable vehicles too such as Toyota’s and Mercedes

Jane Daly

The salesperson at Canadian Auto Sales helped me choose a car that was right for me - not the car I originally wanted but it was actually better for me. They walked me through the whole process and made it easy. I love my car & will refer my friends. Thanks guys!

Claude Aubin

I have never had a problem with them and I have bought 2 trucks and a car. I would definitely recommend them to anyone

Monika Szejbach

Great place to buy your next car !!! Bought two cars so for and soon I will be looking for my third. Recommended this dealership to my close friends and both purchased from them also. Easy to deal with no pressure.

Matthew Kingsley Armitage

Just bought a fantastic car, at a great price, and these guys were a pleasure to deal with every step of the way. I ended up having a small issue with the check engine light (not their fault) which they fixed quickly and free of charge. Would definitely recommend Chris and Brian if you're looking for a used car.

Misery MetallicaXperience

No pressure, no BS .. Refreshing. A fantastic deal on my trade in. Chris and Brian were a pleasure to deal with. They took care of everything. I showed up .. swapped my plates .. drove away in my new vehicle in about 10 mins, perfect. 5 stars for my experience with Canadian Auto Sales. Thank you gentlemen.

anthony l

07 Dodge Durango 4 years ago Buying experience was good and they were out to make us happy. Would get 5 stars but the warranty company they work with are really really bad. Only 2 shops in the entire capital region that would support the company the warranty was through, and they were not good shops :S

osvst

Recently purchased a 2013 Toyota Tacoma TRD sport from Chris here at Canadian auto sales and love it! Price was very good and the dealing was good and went with no problems, all my question where answered and paper work supplied. Very very happy with my purchase.

Edii Mason

I bought a car from Canadian Auto Sales almost a year ago and I have never had any problems with the car. The car was inspected by a mechanic and professionally cleaned before purchase. The salesmen were very professional and helped find the right car for my needs. Overall my experience was wonderful and I strongly recommend this place.

Victoria Brideau

Hands down the worst service I have received ever. The man was INCREDIBLY rude. I had two cars I wanted to test drive, he said that I needed an appointment. It was a Thursday afternoon and there was no one else on the lot - he could have made an appointment on the spot. I questioned him about this policy (which is not on their website and would have been nice to know before driving across town), then he proceeds to ask what happens if I get in an accident while test driving (why because I'm a woman driver?) - never in my 40 plus years on this earth has a dealer ever said that to me. He said unless I was a serious buyer (which I was) no test drives. I'm not sure how you can run a business with this attitude towards potential customers.

Kah Dang

Bryan was a great sales man, and helped me find a perfect car. Highly recommended.

David Oneil

Hi to all perspective customers of Canadian auto sales. I had an unexpected pleasant experience at this used car lot. In the past I have stayed away from these smaller lots as they have been disappointing. But with this lot it was great, the sales staff was polite, informative, and quite easy to answer any question that I had. They did not linger or stand over you and let me browse the lot at my own speed. The vehicle I chose was then brought up to the office and all aspects were shown to me. We negotiated a price that was fair and fianancing was secured and 3days later I picked up my vehicle at the agreed upon time and left. A few days later I had a small issue about the radio and they fixed right a way. Thanks a lot to they staff and I will be telling my friends.

C Richie

Bought a 2012 Mazda 3 from Rich and Brian and absolutely love it. Friendly and efficient service! They even changed the brakes even though it passed the safety.

Pam --

Bought Many cars From Brian. He is awesome. I will order my new/used car from Canadian Auto Sales this weekend.

Kayla Beauregard

Avoid this place if at all possible! I was been trying to go look at one of their cars for almost 3 weeks. I've been getting the run around constantly about how the car is still in the garage, the file was removed from their desk etc. I've been told on numerous occasions that I will get a follow up call on a specific date to let me know what is going on and when I can go in. I have given the benefit of the doubt given the bad weather we had experienced as this was one of the excuses as to why the car is not back at the lot. I have done multiple follow up calls myself days after a call was expected. During those calls they had no clue who I was and I had to explain myself over and over. Yes, their cars are priced competitively, but their customer service is sub par! Edit after company response: I'm STILL waiting on a call back for some sort of information as to what's going on. Clearly this company "cares" about their customers. They do not follow up, they do not follow through on call back dates - they are disorganized and the perception is that they have absolutely no clue what is going on with their business or the cars on their lot. I am not heartless - I have given the benefit of the doubt in regards to the shop where the car apparently is. I got the same story, the same run around for over a month from Canadian Auto Sales which started well before any bad weather hit. ZERO of the communication has been initiated by this company, I have had to follow up myself. Good customer service is some sort of communication - even if you have no news but just to touch base and let me know that there is no news.

Francine Martin

We purchase a bmw x5 they have a very hi quality service i love my car and will go back for are next car thank you !

Monique Cormier

I've just recently purchased my second car from this dealership and I can't say enough about how great the service was. I was totally satisfied with my first car I bought and now I am enjoying the car I just bought. Brian and Chris are so …

Aaaa Bbbb

I can't help but notice every negative review has a response from the owner alleging it's a fake review. While I could maybe see that being possible for one or 2 reviews, I highly doubt every single negative review is fake. More than likely the business would rather lash out at those with negative experiences than address whatever issues may have caused those experiences in the first place. Just some food for thought. :)

Gersi William

This place is the worst they first sell their clients cars with hidden issues then they threaten to sue people over reviews smh! I highly recommend taking your business to someone more professional!

jason morgan

After reading the reviews I will somewhere else. Covid over guy Stop with the fear monger

Victor Arevalo

Thanks very much guy, great service I highly recommended this dealer, thanks to them I have my 2015 Tacoma, thanks Chris

Jason Mayhew

I have purchased a few cars here now and have had nothing but great experiences. Very upfront, easy to deal with and fair. Will be using them again when it comes time. Thanks Brian!

Michel Lecuyer

Asked for a specific truck and colour and price range. They came through with all three. Polite and fast and helpful, I would recommend to my friends.

Patrick Gilmore

Similar experience as others. I made an appointment for a test drive back in the summer. When I showed up for the test drive (which I had called ahead about) the sales person had no idea who I was and made several rude comments about how they only give test drives to "serious" customers. I bought a car at another dealership instead.

Jacob Genereux

Great prices on great vehicles! I purchased a Ford Ranger from them and they were able to safety it for me. Very smooth transaction with competitive financing options for those who don't have the cash to buy a clean car on the spot.

Matthew Congreves

I just purchased a car from Canadian Auto Sales. This was an excellent experience. They kept me updated on the progress of the cars safety and registration, and …

Thomas Lalonde

I called the guys over at Canadian Auto sales about a Honda Civic and ended up purchasing the vehicle 2 days later. Chris was very transparent and super responsive throughout the whole process. I got a great deal on the Honda and our second car will most definetly be bought from here as well. Great service guys.

Jean Lefebvre

Great vehicle purchase experience! Purchased a Tacoma lately and it has been a GREAT buying process from the test drive to signing a deal!! Don t forget to mention the discount promo code "JP" ( Just Perfect) to potentially receive up to …

Brandon Mock

Bought my Ranger from thjs dealership and had the pleasure of dealing with Chris super stellar guy who helped me get the vehicle whe in a jam. Hard working guys who work for you. I'm loving my 2010 like it was brand new!

Ted Solves

I had a good experience at Canadian Auto Sale. My mother was in need of a vehicle and they got her in a vehicle the following day. Their service was greatly appreciated and honest.

Tony

just got a car from them and all I could say is very friendly staff good price and good quality car thank guys I will send some more business to you thank you again.

Sammy brown

Buying a car can be a stressful task and dealing with Chris and Brian made the process really easy for me these guys really care about there customers and i highly recommend them to anyone who is not sure to where to buy a car at a decent price

nicholas battista

Amazing place to buy a car . Got 2010 Toyota rav 4 from them in amazing shape . Not a spot of rust . They wouldn’t sell you a car they wouldn’t drive themselves!!! Few weeks after they called me and asked how the car has been and even found spares keys for my car to come pick up . Great guys go check them out

Brandon R

I want to write a truly honest review of my experience. I purchased the vehicle directly from Canadian Auto Sales not through a leasing company. My experience with test driving was great and the guys where accommodating and did not pressure me, car was clean and well detailed. I signed to pickup the vehicle and it was sent in for safety and licencing(March 2020).I was told it would have its safety at one location and it turned out it was sent to another garage. 24 hours after having the vehicle I got a check engine light with 5 codes, this disabled my (4wd , traction control and stability). I tried to clear the code it hopes that it was a fluke but it returned multiple times. A few days later I also found out there was an issue with the driveshaft, the first rainy day the driveshaft would vibrate violently during acceleration with 4wd active. I also noticed that the heat shield was resting on the exhaust making noise also when moving a highway speeds. I managed to get a hold of Canadian auto Sales owner and he agreed to take the car to the garage that did the safety, I left a list of the 3 issues and left the car there for the week.I got the car back and sure enough the following morning the engine light is back on, nothing has been done to the driveshaft and the easiest fix the heat shield. I tried to contact Canadian auto sales but they are currently closed and that is understandable with whats going on during the pandemic , my driveshaft has failed on me and im forced to have it replaced on my dime. Toyota quote for the driveshaft and Evap canister that requires replacement to clear the check engine light was $2400(Parts Only). I managed to get some non oem for about half of this price. The Front Struts in this vehicle are also leaking and require replacement. needless to say 24 hours after purchasing a vehicle its not been a great experience and the vehicle has not met my expectations, im out a good amount of money because of the issues.I am not bitter about this because I know cars will always need maintenance its just the nature of owning a vehicle. its just disappointing and shocking to have to deal with so much within the first few weeks of owning a vehicle not to mention running around to source cheaper parts in a time where money is tight. If you buy from here have you own mechanic look at the vehicle, bring a code reader to check for pending codes, Take a long test drive.These issue might not have been anything they where aware of so just cover yourself. They are good guys to deal with but cars can have issues that they cant see so I do not blame them but some compensation would be nice for my troubles, we will see.

Luke Mo

Bought a Civic last week, and it was my first car! Krz and Brian were very kind and nice guys to deal with.

Simon Chillier

My wife and I just bought a car there. The staff did not put any pressure on us and it was appreciate. I drove test a couple of differents cars there and found the one we liked. The car is in good condition (carproof, Ontario safety check, emission test and my garage did a check up on the car). The car is running great. At this point we are happy with this purchase.

Stephanie Fougere

I had exceptional service from Chris and Brian. Very friendly, efficient and helpful. I highly recommend anyone to go see them, they know they're stuff! Thanks again for the great help and I'm very happy with my new purchase! …

Herb Beagan

It was an A++ experience purchasing my used Pathfinder from Chris & Brian, very responsive & professional, they gave me fair value in trade for my other vehicle and they went the extra mile to get the new truck over to Quebec for the provincial inspection. Thanks again gents!

Todd M

Terrific knowledgeable people to deal with, no pressure and a good selection of cars made this a great buying experience!

D L Hayes

Great experience buying my first car here (2012 Honda Civic). The price was reasonable and it came with all the essential safety checks. Brian even called a couple weeks later to check in and see if there were any issues with the car (as I was driving it to London, Ontario a few days after my purchase)

Black ad

2013 Honda Civic EXL Purchase. The sales person Bryan was very nice through the whole process. Very professional, attentive to details, extremely helpful. I couldn't ask for a better sales team. I highly recommend this dealership.

Souma Lm

Excellent Service from Canadian auto Sales. We Bought our first car (Honda Civic) from this place and I'm totally satisfied. Chris is very professional and gives you the right information without pushing you. Excellent after sales service, …

david okankwu

awesome service, very friendly will definitely refer to family and friends. When i make my next purchase it will be through Canadian Auto Sales

zach proulx

Don't recommend this place at all. Showed up on Saturday at noon. Said they were open till 1. Doors locked no one around. Called today to see if there was anytime later to see the cars as I work during the day. Guy tell me he won't stay stick around because he has to see his family at the end of the night. Like we all don't have families. Brutal service DO NOT RECOMMEND

Bella Mousseau

Brian and the team at canadian Auto Sales were amazing and so helpful, they took the time to listen to what i wanted and found me the perfect vehicle. They are very professional, efficient and i would recommend this dealership for anyone looking to purchase a vehicle. Brian and the team took great care of me! Thanks again guys!

Dana Good

THANKS SO MUCH Chris and Brian!!!! Awesome service and quality vehicle! So excited to drive away in my Sienna ????

S. Joubarne

I bought 3 cars from Brian and his crew over the past years. The service has always been impeccable before, during, and after the sale. The price is good, the guys are knowledgeable and honest. Thanks for everything!

Dave Macrae

Purchased a vehicle here and it developed a few issues. They were willing to work with us until we were both satisfied. Good service.

Erin Risch

We made an appointment during the summer for a test drive, and came all the way there. They told us we could sit in the car but not test drive it because of Covid and it’s too much work for them to clean it (not sure why we could sit in the …

Luc Rene Mbuluku

This place take very good care of there customer and they are very careful whit the virus they clean the car before and after my Road test thank you forb m'y 13 Civic

kass k

Best auto dealers in Ottawa. I met Chris and he helped me my new car. I would recommend anyone buying car to see him.

Jason Williams

Whats a great Place to buy a car. Chris and Brian gave me top value for my trade and found me exactly what I wanted. Very Very happy.

Marc Prevost

These guys really go above and beyond for their customers. I changed my mind over cars and financing multiple times and they were very patient and on the ball to get me back on the road quickly. I never had to worry about calling them back over anything, they were following up faster than expected. They had the car ready to go, saftied in Quebec 2 hours after i signed the papers and a minor repair already fixed. Really an outstanding experience with these guy!. 10/10 recomend on service and their prices simply wont be beat.