Reviews of Canadian Auto Mall (Rent Cars)

6 Cedarow Ct, Stittsville, ON K2S 1V6, Canada

Average Rating:

DESCRIPTION

Here you will be able to see the opinions of real people who are buying the products and services of Canadian Auto Mall (Rent Cars) in the territory close to Ottawa (Canada).

Right now the firm gets a rating of 4.7 stars out of 5 and this score has been calculated on 127 reviews.

As you can see it reaches an reviews average is practically the top, and it's based on a high number of reviews, so we may conclude that the valuation is quite accurate. If people have bothered to give their review when they are happy, is that it works.

As you know, we do not usually bother to set reviews when these are positive and we usually do it only if we have had a problem or issue...

This Rent Cars belongs to the category of Used car dealer.

Where is Canadian Auto Mall?

REVIEWS OF Canadian Auto Mall IN Ottawa

Edson Sieczka

Check every single line of what is being charged on the car finance. I had the sad and frustrating experience when I noticed that the amount of my car loan was 5.3K higher than I expected and I just noticed it because I tried to pay the finance in advance. Be aware of values included on the price that does not make sense and is not clear specially if you are new Canadian. I bought 2 cars with them, the product is good for sure but I'm felling like they took advantage on my lack of knowledge about it and my level of confidence on their services.

dominique bouchard-nguyen

Overall, I am very pleased with my recent purchase at Canadian Automall. I found a great price on what I was looking for. Pete greeted me with a smile from the get-go and was ready to answer any questions I had. Craig was brought into the …

Justin Furgason

I've been looking for a Smart car for a while now, mostly on Kijiji. Many used car dealers advise here. But I kept seeing Canadian Auto Mall. Well one day a Smart car came up. It was a bit more than I wanted to spend but it was very low km for the year. I thought it was very good value, so I called. The person on the phone was both friendly and helpful and I planned a visit on my next day off. When I arrived I was greeted, thanked for coming in, and within minutes was off for a test drive. This was exactly the gas saving machine I was looking for. I gave it a good look over, and after a conversation about warranty and finance I signed the paperwork to make it mine. They needed a couple days to give it its final inspection before delivery. Understandable. When I arrived to pick it up I was again greeted in a friendly manner. Signed the final papers and off I went. It's been a few days now and I have to say that from start to finish these guys are pros. I got all the information I needed to make a good decision with no pressure or BS. I couldn't be happier with my experience with the Canadian Auto Mall. Thanks a ton.

Leo Bedard

I had the pleasure of dealing with Ott from Canadian Auto Mall. I would highly recommend this dealership to family and friends. Communication was great, above and beyond service. Looking forward to dealing with them again in the future.

Riley Scott

I just bought my first car through the Canadian automall, and I have to say I am very pleased. Craig was very helpful in financing and very thorough with explaining everything. I would definitly not hesitate to got there again in the future. It was a great experience and all the staff that I met were very friendly.

Terri Hearn

Amazing details of everything involved with the purchase of a car was shared clearly! The price was quite reasonable too. I love my car! My used car was in mint condition. The mechanic checks and repairs anything required as part of the purchase. I'm impressed with the phenomenal service. Very kind dispositions. I felt welcomed and respected. I can't get over the incredible service. They did all the required paperwork. I felt I had super fast service and they made it so easy. I dealt with Craig. He's outstanding! I noticed the large selection of the used cars were all in awesome shape. I have no doubt you will find your perfect car.

Ahmad debbagh

Bad client service. Disappointed especially after reading the reviews before visiting. I took an appointment on thursday morning for a test drive on saturday. When i show up, tje car is already on a test drive with another client. I understand it is business and the sooner it sells the better, but then what's the poibt of booking an appointment? Anyways, the sales reps are all busy, no welcoming, putting their bare feet on their desks, the "finance guy" discourages you to put a down payment just to keep the payments high. Didn't feel comfortable at all during the time i spent there...

Aaron Howard

I Just bought my first ever car from Canadian auto mall. They made the process super easy. They answered every question; and even though I already knew which car i wanted i did notice they had a great selection. For all those reasons and a great warranty and on-site service, I'm certainly going back there when its time to level up.

Brittany Neron

Had a wonderful experience purchasing a car with Craig at Canadian Auto Mall. He was fully transparent, took time to answer all our questions, supported us with financing, and got everything done quickly to get us back on the road. Would trust Canadian Auto Mall for our next car purchase!

Doug

I just recently went through the process of purchasing a 2016 nissan altima, and from the minute you walk in the door, you are greated with people who want to help you. I have been dealing with Ott, and after this experience, I wont be going anywhere else. He helped from start to finish to even offering to help after sales if we require tires or anything. If you are in the market to purchase a car with no pressure, and with someone who has your best interest, go see Ott!

Noah Bouffard

Recently purchased a 2020 Santa Fe from Ott and was very impressed with the service. Highly recommend looking here for your next vehicle.

Calder MacPherson

Recently bought a 2019 Kia Sorento from here. Experience was great. Ott helped us out without being pushy and he took the time to understand what we were looking for to suit our family. He was very flexible with our schedules and tests …

jaimie1026

This is our second time purchasing a vehicle from Canadian Auto Mall, and just like the first time everything went smoothly in a relaxed environment. Richard has joined the team since we were last there. He was the happy smiling guy that met us when we arrived. We had phoned ahead so he had the vehicle we wanted to test drive ready for us. Like others have said, he was the one dealing with us and all our questions (Poor guy) lol He is a great addition to the team. Ott was there for us our first purchase and it was nice to see he's still there for our second time around. He is the one who will help you with any Financing you may need, and will take care of all the paperwork\Transfers for your sale. We are so grateful to all of you guys for making sure our Sante Fe could be ready for pickup before the snow hit! Janice & Frank

Fodie Maguiraga

Hassle free, I highly recommend Canadian Auto Mall. Compared to the other places I visited in the last month (Ottawa and Gatineau), CAM offered competitive price, great customer service and they explain everything. No hidden fees. Thank you Ott for your outstanding service

Kim Coupland

This place is great. The people working there are extremely nice. There was no pressure tactics, and I felt as a female buying a car, that they weren't trying to pull one over on me. I worked with Craig and he really made the process very easy and enjoyable. The car I got is in amazing shape as well. Very excellent experience, worth the short drive from Ottawa.

Chris

Purchased a vehicle from them last week. Loved the no-pressure approach by the staff, and the great service by Craig. We test drove a few vehicles, but came back a few days later to buy. Would highly recommend them.

mario nadeau

My wife and I have had the pleasure of dealing with Ott from Canadian Auto mall on 2 occasions now.He has made our experience in purchasing a pre-owned car by far the most pleasant, efficient and easiest way possible!! Highly recommended with a down to earth staff. Thank you

Sue Matthews

I am so happy with the new car sitting in my driveway! We have test driven cars at this dealership before but were never able to quite get what met our needs before now. This time I had to decide between two cars that would have been perfect for me. I decided on a Subaru Outback and I am so happy with it so far. Our first contact was with Richard who was a fantastic salesperson. No pressure, great suggestions and willing to answer my questions. Then when we were ready to move ahead we dealt with Craig to take care of the final numbers and financing. We were able to work out a good deal while having a few laughs. It was a very laid back experience. We were able to get the car a few days after signing the papers. It's the little things that make a difference. When I picked up the new car, Craig moved my trade in out of the way and then when he was pulling my new car up he set the radio station to the one I had been listening to in my old car. A simple little thing to make my new car feel like it belongs to me right away. I definitely recommend this dealership and although I won't need a new car for a long time we will definitely look here first.

Nicole Eva Pigeon

I found the perfect car for me at the Canadian Auto Mall!! The service is professional, courteous and they really listen to your wants and needs. Once I purchased the car, Canadian Auto Mall did a Safety Check on site. Work was done to the brakes (cleaning and changed break pads) and, because the tires were worn, they put on new tires! If you want to purchase a used car, this is the place to go! My car was delivered on time and with a smile. They have a great selection of very good used cars, in awesome condition and based on my car search, the prices are more than reasonable. The owner is kind and knows what he is doing!! Thank you Canadian Auto Mall for making my life so easy with this purchase. If ever I need another car, rest assured I will return :-)

Matt Close

I recently had the pleasure of dealing with the folks at Canadian Auto Mall. 4th time buying a car and it was the best experience to date. Very relaxed environment, no swarms of pushy sales people, no shadiness, calm, cool and …

Mike Lepard

I had a great experience purchasing a used car here. I didn't experience any pressure or hard sell practices. My trusted mechanic recommended them and he confirmed car was in great shape. I got a fair price with no surprises... I'd recommend them to anyone.

Cantor Jason Green

Wonderful car buying experience! I bought exactly the car I had wanted to buy new, but without taking the hit on the drive-it-off-the-lot depreciation. We kept Richard busy for a couple of hours retrieving cars for us to test drive, and he was cheerful and happy to help the whole time - even when we tested 5 identical cars from a recent fleet acquisition! Ott was amazing with the finance part, helping me (a very new arrival in Canada without credit history) get the loan that the new-car dealership wouldn't, and worked with my Toronto-based cosigner electronically (which the new-car dealership wouldn't). The car is amazing, the Canadian Auto mall staff is amazing, and the process was the best. Strongly recommend.

jeff mc

Bought a 2016 Maxima from this dealer ship and was very impressed overall. No pressure sales and no back and forth sales negotiating. They have a very nice selection of quality used cars and appear to have a professional approach. I mainly …

Patrick Delahunty

Craig was a great guy to deal with very honest and courteous. I would recommend this auto center to anyone looking to purchase a great used vehicle.

Leah Bartlett

Had the pleasure of purchasing my vehicle with Canadian Auto Mall recently and was very happy with how honest they were and felt no pressure to buy. Ott was incredibly helpful with all of the financing for my vehicle and answered all my questions. The prices are competitive and they have a great selection of used vehicles. I would definitely recommend them!

Tyler Sweeting

I can't say enough great things about my experience with Canadian Auto Mall. Right from the beginning communication to plan a meeting, to the end signing of the papers, the staff at Canadian Auto Mall were helpful and friendly. They had a wide variety of vehicles to cover any wants I was looking at for a vehicle, and I was able to test drive three vehicles right away. Once I found the vehicle I wanted, they made the rest of the process extremely easy, which was amazing for my first time financing a vehicle. Ott did the majority of my business and is a true veteran of this industry. Anybody looking for any kind of vehicle should not hesitate to check out Canadian Auto Mall, you will not regret it!

SD Marin

From start to finish, our experience with Ott at Canadian Auto Mall was outstanding. We purchased our vehicle online as we live out of the area. He made the entire process smooth and seamless from start to finish. We will definitely consider purchasing here in the future (even though we don't live in the area) as the service and professionalism are top notch! Thank you!

Lina Melo

My husband and I had a great experience buying a car from them. They have a good selection of cars and their prices are very competitive. We also liked that there were no hidden fees like in so many other places. We have already recommended this place to our friends!

Joshua Barrera

The process of my first car lease couldn't have gone any better. The dealer who helped me, Ott, was informative and comfortable to work with, answering questions, and concerns with patience and clarity. most importantly, Ott helped choose the right vehicle for myself, which was a used 2017 Hyundai Accent. I highly recommend seeing Ott at the Canadian Auto Mall.

Justin Andrews

Another amazing purchase with Ott. We picked up our second car today after excellent service. Highly recommend checking them out for your next vehicle.

Jeff R

When it was time for my wife to upgrade from a car to a van to fit our family, we spent a lot of time shopping around before we came to Canadian Auto Mall - I wish we had saved our time and gone there first! We knew what model and year(s) we wanted for our van, and found a few on their website before we first visited. Upon arrival, Richard greeted us and with a no-pressure casual attitude was happy to show us the vehicles on the lot - especially as we went back and forth between them multiple times! Although he didn't have all the specs and differences between models and years at the tip of his tongue (they do carry every make, model, and year!) his insights were quite helpful. After testing out a model we were interested in, we decided - primarily due to NOT feeling any pressure - to look at the financing for it. It was refreshing to discover that the list price was the price; I dislike the haggling for cars, and all the work that dealerships do "behind the scenes for approvals". We met with Ott - an asset for Canadian Auto Mall. Once again there was no pressure as we talked about the options for financing the van! Not only that, but Ott was very clear about the process, terms, and methods for financing and purchasing a vehicle. He explained terms as a human - not a legal except - including the methods that many dealerships use to... influence... the pricing of a vehicle. I wish that I'd learned those before I purchased my last two cars! Ott's honestly and integrity sold us on our purchase of the new van, and even after the papers were signed he continued to be in communication with us to ensure we were happy with our purchase. You want to make sure that Canadian Auto Mall is one of your first visits; not only will you not experience a high pressure sales tactic, you'll also learn more about the purchasing/financing process that will open your eyes, and make you feel more comfortable than anywhere else.

Nick Mac

When my wife and I were in need of a new vehicle, we looked all around the city and found the best price at Canadian Auto Mall. The price seemed too good to be true, but after test driving it we found that the vehicle was everything we were looking for!! We spoke with Richard, who took great care of us; answering all of our questions without pressuring us for a sale. He was polite, professional and very understanding of our situation. He really made our buying experience enjoyable and hassle-free. I would definitely recommend visiting Canadian Auto Mall for your next vehicle!

Mohammad Jubaer

I bought couple of cars from Canadian Auto Mall. I was very satisfied with both the cars and their after sales service. The staff and the owners are very friendly and don't push for sale. There was no hidden cost. Great cars with great price. I would recommend them any day.

Griz Morrison

I recently bought a car here. The price was reasonable. Everything went smoothly. Between the time I signed the papers and when I picked it up, they even put on a better set of tires and replaced the brakes, despite being under no obligation to do so.

Jackie Churcher

I was VERY pleasantly surprised when visiting Canadian Auto Mall. After dealing with other used car dealerships, it was a true breath of fresh air; staff all extremely friendly, honest, straight to the point and easy to deal with, clean open environment. I ended up trading in my vehicle and getting one from them, very smooth, I am very happy. Even though they are far from me (Orleans), I wouldn't go anywhere else again. Thanks guys!!

Kyle Nolan

Beware of their policies because they don't stay true to them when it comes time to pay up! Before I bought I had the car inspected by the Original Equipment Manufacturer. The front & rear brakes and tires were strong recommended replacement. Cad. Auto Mall refused to agree with the CAR MANUFACTURER EXPERTS. It took a lot of convincing for the Cad. Auto Mall to replace the brakes but they finally agreed in order to close the sale. Then they got super shady, they told me the car was ready and all brakes were replaced but I asked to see receipts for the new parts and they only had proof for the rear brakes. They assured me the rear & front were replaced, before I'd agree to take the car I made them sign a contract reflecting their claim but they would not sign because they were lying. I told them I wouldn't pick up the car until they could prove all brakes were replaced. Later that day the Cad. Auto Mall called me and confessed the front brakes had NOT been replaced. Now for the tires, the tires should have been replaced, the manufacture dealership said they had almost no life on them left. Cad. Auto Mall put a penny in the tread to show me all the life left in the tires...as if a penny is any indication on the safety of tires (if that isn't an indication these people aren't experts I don't know what is)... but I was so fed up with dealing with these guys and I was putting winter tires on anyway so I said "f it" and let them win that battle. Fast forward to summer, not even 4 months of driving on those tires (only 4000km) one of the tires FAILED while driving on the 401! I included a picture of the failed tire, with a penny for good measure, or bad measure ;) I'm clearly not an expert but this failed tire pic proves that Canadian Auto Mall are either uneducated about car quality or they are a little fast and loose with their policy depending on their profit margin. So why 2 stars? It's been 1.5 years and no engine problems or new rust, and with a little teeth pulling they did replace the brakes and despite the frustration, Ro was very professional, willing to negotiate and nice. Here is the Auto Mall response, they would like to make sure you have all the information to make an informed decision. Looks like you can't leave a negative review or you will be sued by them. From Canadian Auto Mall: 1. It was all about price for you. We were asking $**,*** for the X3 and your offer was $**,*** ($3000 below asking). 2. I mentioned to you that I has paid $**,*** for the vehicle and I cannot sell it to you for $**,*** ($1000 profit margin) as it leaves me no room to do any safety related work. 3. We agreed that you will get Vehicle inspected and if it does not need anything I will let It go for $**,***. (this is where we agree to disagree) 4. After inspection BMW recommend Brakes and 50% tire life. 5. I told you I will not be able to do the deal if I have to replace the recommended items. 6. We agreed that you are OK with tires at 50%, and brakes still need to be done, to which you offered 50/50 split. 7. I offered to do that brakes if you paid for parts and I covered the labour. You gave me the go ahead. 8. I ordered the parts and the shop mechanic replaced the front Brakes and did not do the rear (Parts issue plus I was on holiday). 9. On my return I rectified the rear brake situation. You were happy with the final outcome. You also asked me to get you winter tires at cost, which I did and installed them for you on the rims you supplied..though not the correct size but only after you confirmed with BMW that they will work. 10. All this that I have listed is covered in our email exchanges and I can forward them to you if you don’t have them. The cost of the vehicle is $**,*** and I can share my purchase bill of sale with you. 11. So I request that you please reflect all these items in your review, otherwise I will post it in my response. If we cannot resolve this mutually I will take legal action as you are defaming my dealership for something we did not do.

Michelle Landry

I bought my very first car at an amazing price. Absolutely nice ride. I strongly recommend anyone looking for a car to stop looking this is definitely the go to place. My representative was truly amazing his name was Ott and really looked out for my best interest and and my budget as well. These are truly not pusher seekers it's all about you and your affordability. If you need help with financing they will work with you to the the best deal works for you. Again I can keep going on about the comfort and professionalism of my experience. STOP LOOKING This is the go to place. CHEERS to the amazing staff and to anyone that buys a vehicle there. You will not be disappointed in the service, in your experience and definitely your new find.

Paul Noble

Very happy with the service, I just purchased a 2013 Mitsubishi Lancer and all I can say is that I was treated very fairly, guided through the process when I needed it. Ott went above and beyond to help me finalize my purchase and financing. Definitely will return to the Canadian Auto Mall in the future when buying other cars.

Shaily Allison

Had the absolute best experience at Canadian Auto Mall! Walked in without an appt, staff were very welcoming and down to earth, let me take a test drive with the car I was interested in, no pressure at all. I was greeted by Pete who was very friendly and helpful (helped me make an honest decision on winter tires too), then I proceeded with all the paperwork and process with Craig, who was extremely knowledgeable, super honest and down to earth. Can't imagine a better experience. If anyone is looking for an honest, straight forward experience buying a car, go here!!!

dania edgar

I could not be happier with the vehicle I purchased from Canadian Auto Mall. It is definitely a no pressure environment and everyone was very friendly. I mostly dealt with Craig for my purchase. As this was the first time I was purchasing a vehicle on my own I had a lot of questions and concerns. Craig was patient and spent the necessary time to ensure I was comfortable with everything. He handled my financing and got my car ready for me in a timely fashion. I LOVE my car and Craig definitely made the entire experience a great one! He even helped me name my car ;-) ! Thank you Canadian Auto Mall.. and especially Craig!

Kimberly M

We just purchased a Dodge caravan crew. Great deal on the van and great trade in deal. As I am not one to boast about car sales people, I have to say these guys were pretty awesome. They answered all questions and concerns with ease, which …

Navjot Kaur

we got amazing service from Ott and he did our financing within 10 minutes that was awesome.He provide us a lot of new information about car insurance and financing, other than that the best thing we got our favourite BMW. we love this place and highly recommend our friends to visit there to get their dream car. Thanks a lot Ott for amazing service. keep it up...............

Anna Diop

Excellent Service!! I was really surprised for the great welcome and the customer service. Ott and Richards were very helpful , Ott listened to what I wanted and he made …

Janice Deighton

The best experience yet buying a car in 45 years. Salesperson so friendly, knowledgeable and most of all no pressure. Great deal and financing on a VW Passat. Service was excellent.

Doug P

Bought a 2000 Ford ranger...took a bit of time to get it.... But I'm totally happy with it.... everyone was pleasant to me and helped to the best of there abilities.... I recommend there dealership to all.......thank you.

Lorna S

The best experience we have ever had purchasing a vehicle! Ott and Shaun are wonderful and truly made the whole car search and purchase process so easy! We highly recommend Canadian Auto Mall and their staff when you are in the market for a high quality used vehicle. Definitely 5 Stars Plus

steven padou

First and foremost I like to say I really appreciated the straight forwardness and honesty from these guys, especially my entire dealings with Craig. He makes buying a vehicle nothing more than just like deciding what to have for dinner …

Patricia Collins

I'd been looking for a 2020 white Nissan Kicks for months without luck. Feeling a little frustrated one day I started looking again and found Canadian Auto Mall and the first car showing was a 2020 white Nissan Kicks, low mileage, good price and they were located 10 minutes away, bonus. Hadn't purchased a new car in 16 years so had a lot of noise regarding car salesmen in my head but the reviews for CAM were very good so I felt comfortable pursuing this. This purchase was stress free, relaxing and fast and I had keys in my hand within a few days. Craig has a lot of finance experience is very laid back, friendly, took his time and looked at a number of options to stay within my budget for monthly payments and came up with a number that made me happy so thank you Craig! All the paperwork was taken care of and all I had to do was contact my Insurance company so fast and thorough. There was a little hiccup just recently and the CMA owner, Ro, could not have been more helpful and friendly and replaced a part with a brand new one although new may not have been necessary, how's that for customer service and at no cost to me so thank you Ro! Dropped the car off in the morning and it was ready for me in the afternoon. Any concerns I may have had melted away. There's a reason CAM has so many excellent reviews, glad I found them.

Gary C

I was looking for a reliable vehicle that was within my budget and that I'd be happy with. I had chose a Chevrolet Cruze. I dealt with Ott whom I found to be a pleasure to deal with. I never felt pressured at any point and time while dealing with him. He was very professional and informative. We had great conversation and some laughs during my experience with him. I had already expressed interest in a vehicle and it didn't take long before he got back to me on the phone to say I was approved. It only took a few days until my car was ready to be picked up. It's been about 6 weeks since I've had my car and I am very pleased with it. I definitely would deal with him again and have conveyed my experience with others and recommended to them if they are looking for a top quality used vehicle to check the Canadian Auto Mall out and ask for Ott. Thanks again for my overall great experience.

Karen Halikas

I just purchased a new vehicle from the Stittsville location. WOW! What an excellent experience. Craig Coad and the boys were very friendly and helpful and made this the best experience I've ever had buying a vehicle. Bar None! I would highly recommend you check these guys out for your next vehicle purchase.

Bruce Latham

We recently bought a vehicle here, and couldn't be happier. The entire team at the Canadian Auto Mall were pleasant and professional. The answered every question we had, including my daughters. We never felt any pressure to purchase, but they accommodated us whenever the need arose. This was by far the most relaxed vehicle purchase I have ever made. If you need a vehicle, I recommend that you check out their inventory and enjoy the outstanding customer service.

Graham Rosa

All around great experience while purchasing my new car from Canadian Auto Mall. It is a nice, laid back environment with great people to deal with. The first time I came in they had the car all ready to go for me to test drive and …

keri smith

What can I say about these guys!? Amazingly friendly, no pressure, easy to talk to. I bought my last vehicle from a bigger dealership where they spoke to only my partner and not me who was buying it. I went to Canadian Auto Mall by myself with my mom and we WEREN'T talked down to or talked to like we didn't know what we were doing. We felt so comfortable like family! So glad I found my new beauty there! P.S my Jeep is there ;) go BUY :)

Michael Mason

After 24 years of buying many vehicles from the same big brand dealership, I wanted a vehicle with a diesel engine. A friend of mine referred me to Canadian Auto Mall. Having been dealing with the same place for over two decades, I was accustomed to a certain level of treatment and was reluctant to try a new place as a completely new customer. Well, I must say the experience was more than just fantastic. From the salesman to the finance guy, the level of service I got more than met or exceeded my expectations. I popped in once to get a feel for the place and stated what I wanted, suggesting I'd want to test drive two or three vehicles the following weekend. I was asked to send an email with the cars in question and they'd be ready for me at the appointed time. I liked what I saw and drove and made a purchase. Smooth sailing from beginning to end. Bonus: I noticed an issue with a seat I hadn't seen prior to making the purchase... that got fixed too, a week after I took delivery. Short version - not only are these folks great to you in the purchase process, the after purchase support seems to be just as fantastic. They really seem to be trying to make Canadian Auto Mall my destination of choice for my next 24 years. Their effort may just work out. Great place with great people!

Judi Verhey

My neighbour referred me to the Canadian Auto Mall. I highly believe in word of mouth and referrals, this is why I choose to shop at the Canadian Auto Mall . When I drove onto the lot and got out of my car, I was greeted by a very friendly, non-pushy salesman. (I know what your thinking, friendly and non-pushy salesman pffff, more like pushy salesman)....but honestly, he was super friendly and not pushy. This particular salesman's name was Tom. Tom had to put up with me "test-driving" just about every vehicle they had on their lot..."no worries" he said. My boyfriend and I found Tom to be very professional and has a great sense of humour. In the end, Tom found me the car I was looking for! I love my Volkswagon Passat. Thanks again Tom P.S. I would also like to mention how helpful Ott was with the whole buying process. Thanks Ott

jo mcjo

Bought a used Veloster from Richard. Excellent customer service start to finish. Richard was friendly, personable, and reasonable throughout. Great car too!

Chloe Laframboise

After a reference from a family member who had a great experience, I visited the Canadian Automall to buy my first car. We worked with Ott throughout our process and it was very stress free, informative and easy process. Having been my first car buying experience, Ott walked me through the process and made it easy for me to understand. He allowed us to test drive as many cars as we wanted, gave some great advice and was very quick on his responses. Also, they had the best prices in the Ottawa area that I could find when searching Volkswagen Golf in the Ottawa region and I felt confident making my decision. Fantastic customer service! I would recommend the Canadian Automall to anyone.

Cindy Dubue

This was an amazingly positive experience. It was definitely time for a new vehicle and Ott made the process not only good, but great. I never felt pressured or obligated to do anything that I didn’t want or need. So happy with my purchase and the service I received. 100% recommend.

Moe Djouhri

Had tried many competitor dealerships and no one came close to Canadian auto mall. The 2nd vehicle my family purchases here. Laid back yet very professional, no tricks or games. Overall a very positive, no pressure experience . Craig is the best around

John Doe

Everyone we I was friendly. I dealt with Craig Coad when I bought my Ford Edge, one of the best experiences I have ever had purchasing this vehicle, because he was very helpful and friendly through out my buying experience. Never once felt pressured to buy or pushed to buy a vehicle I did not want. Craig helped me get a great interest rate. He explained the extended warranty in great deal, so I know what I was buying. I will be coming to see him again in the future for another purchase. So, to anyone aiming to buy a car with awesome services rates, professionalism and dedication The Canadian Auto Mall this is where to go, Thanks Craig. Edine

Business Hours of Canadian Auto Mall in Ottawa

SUNDAY
CLOSED
MONDAY
9AM TO 7PM
TUESDAY
9AM TO 7PM
WEDNESDAY
9AM TO 7PM
THURSDAY
9AM TO 7PM
FRIDAY
9AM TO 6PM
SATURDAY
9AM TO 5PM

PHONE & WEBPAGE

Canadian Auto Mall en Ottawa
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