Reviews of Multi-Line Auto Sales & Leasing (Rent Cars)

Chris Evans

No Nonsense pricing....Used/New/Leasing

Brian

The price was really fair on our Model X that we bought from them. Dave was our salesman and he responded instantly over text message while we were sorting out the details. They didn't add a bunch of "admin" fees to the sale like other dealerships do, the price was the price (other than plate fees of course). We absolutely love the car and we're really pleased with Multi-Line.

Reet C

The 2018 440i M Performance from Multi-line Auto was advertised as a CPO vehicle with approx. 8 months of 4yr/80KM warranty left and two additional years of BMW’s CPO warranty. I inquired about the vehicle and said I was coming in on Saturday, March 27, 2021 to check it out in the morning. I visited the dealership that day and waited 15 minutes to talk to DAVE since he was busy dealing with another client’s license plates not being applied on properly which was already a bad first impression. Didn’t waste his time, I went straight to numbers. I already did the research on the vehicle myself, so I sat down and showed David similar options for BMW 440s on Autotrader which were 4-5k less on average in price, and he wouldn’t budge at all with the price. He then offered $400 off on the vehicle's price. $400. I told him I would get back to him within a day and go from there. I receive an e-mail a couple of hours after and DAVE completely misinformed me about the CPO status of the vehicle and is now saying that the Certified Pre-Owned Warranty will not be honoured/transferable because it’s not a private transaction and because of that MAJOR oversight he says he can knock off $1000 off the price. So not only was I misinformed about the warranty that was part of the initial offer, but he also lied about not being able to do anything about the price. I ask if he can provide me a receipt that proves that they indeed purchased the winter tires for the vehicle, but I was completely ignored on that front, so I had to call BUDDS BMW from where the ORIGINAL SALESPERSON who sold the vehicle to the first owner recognized the vehicle and confirmed that the CPO warranty would not transfer and couldn’t confirm the sale of the winter tires either so that was another additional lie. I then receive an e-mail two days later on Monday, March 29, 2021 with him apologizing about the delay on his end and I suggested that I am ready to purchase the vehicle, but I would like to pre-inspect the vehicle quickly with my own certified BMW mechanic and that I am ready to sign everything and I get an e-mail back an hour later saying that a down payment was put down for the vehicle and that the sale is pending. Absolutely disgraceful and no transparency whatsoever. He knew that I was interested in the vehicle but did not mention or encourage me once to put a down payment on the vehicle which I would have. I already suggested that I was putting a down payment on the car and when we were talking numbers, I had $8000 in mind. He said the other individual came in on Saturday (the same day as me) to look at the vehicle, although it was after I arrived since I came in the morning and then came in and put a down payment two days after (Monday, March 29, 2021). However, if DAVE was upfront and not shady about the entire deal altogether, I would have easily matched that considering the number crunch we did included the fact that I was going to put down $8000 anyways. The lack of transparency to the customer whether it's sold is disrespectful, and it would be inconceivable to even consider engaging bidding war. This is a vehicle we are talking about here not some land/property. If you sort/filter the reviews for this place, DAVE has committed this mistake many times in the past where he sells the vehicle to another party without any knowledge whatsoever and wastes a bunch of people’s time, so this is obviously a repeating issue that isn’t addressed enough or AT ALL by his superiors. An absolute abomination of a transaction and every aspect of the entire encounter was very shady. Not only was gasoline wasted driving to that place, but the back and forth e-mails was a big waste of time This will prompt me to tell everyone to avoid this place at all costs. Also, PLEASE DON’T EVEN BOTH RESPONDING TO THE REVIEW WITH SOME GENERIC “We are disappointed to hear that you did not have a more positive experience with us at Multi-Line Auto Sales & Leasing.” I wouldn’t wish this on my worst enemy to engage in any sort of business here. Shame on you.

Dwight Trafford

Dave Webster really know his stuff and the value of great service. Buying from him was a great experience.

Julie McLeod

Always ready to meet the changing needs of the customer! Highly recommend!

John Clayton

I was looking for a very specific model of Lexus and found it here at Mulit-Line. I was purchasing a used car for the first time in many years and Dave was great. I called the first time just as they were closing and he took time to answer my questions and from there we set an appointment for me to see and test drive the ES350. I was coming from the Collingwood area to see the car and when I arrived I was not disappointed. The shop was clean and organized, information when asked about tinting and detailing was acuarte and didn't change when I bought the car. The entire experience was excellent and I would highly recommend Multi-Line and Dave Webster to anyone who asked.

Holden Pearce

Had a great experience at Multi Line Auto. All advertising was accurate and all our questions were answered quickly and accurately. We experienced no pressure and wholeheartedly enjoyed the entire purchasing experience. We would have no problem both recommending and purchasing again from Multi Line.

Andrea Lane

My family and I have been purchasing our vehicles from Dave at Multi-Line for years. Nothing but excellent service and professionalism. Highly recommend!

Isaac Medler

Thank you Multi-Line Auto Sales and Dave for a great car and great service. They went out of their way to pay and help fix a small issue with the car that came up after purchase. I appreciate their honesty, flexibility, kindness and hard work. I will definitely be in contact again when looking for our next car! Give Dave or the team a call and have them hook you up with a great new ride! -Sincerely, A Happy Customer :)

Eddie

Clean, Professional & No Pressure Vehicle Dealership In Oakville. Our Sales Representative, Dave W., Was As Cool & Collected As They Come. We Test Drove One Of Their Cars With No Hastle Or Someone From The Dealership Sitting Along For The Ride. Dave W. Worked With Us On Pricing & Was Fair. Great Communication & Follow-Up. This Purchase Was A First Here & Likely Not The Last. Highly Recommended. Thanks For The Great Service.

Lisa Leslie

I have dealt with Chris Luscombe in the past and he always delivers the best quality vehicles for the best price. Thanks for taking care of all the paperwork and licensing for us and couriering it to London! Wonderful 5 Star Service!!

Ricardo Ruiz Zamora

Great place to make a purchase. It was nice to come check out their vehicles without the sales person forcing you to buy no matter what. Very friendly, yet professional. Everything is explained clearly. Gives you peace of mind. Felt our business was appreciated. The premises are very clean and modern. I personally found their prices quite competitive. They know their business. Highly recommended.

Alexei Northover

Dave was great to work with! He met me first on a Sunday when the dealership was closed for a quick test drive, and was very responsive when texting back/forth with my questions over the next few days. Once I decided to buy, he dropped off the car at a dealership near me for a PPI so I could verify everything was in good shape. He also negotiated for me an amazing deal on a set of winter wheels and tires (roughly 2/3 of retail price at other tire shops), and had them installed for when I picked up the car. Would definitely recommend Mult-Line and Dave, and do business with them again.

David Douglas

Thank you to the staff at Multiline for the excellent customer service and continuing to be professional at every turn. I highly recommend this dealership for any vehicle needs you may have. Since the last review I have been fortunate to do further business with Multiline. Once again they proved efficient, respectful to my family needs and delivered exactly what was promised. I look forward to working more with the entire team at Multiline Auto Sales. Just before the year came to an end I was able to work with the staff at Multi-Line to get another deal completed. As usual things went well. Thank you to Chris for all the hard work that went into making this work. I look forward to 2021 and doing more business with Multi-Line Auto Sales & Leasing. Recently I was able to lease a Cargo Pro Race Trailer from the team at Multi-Line. It was done quickly with the professionalism that has been a constant with them since I've been doing business there. Thanks again to everyone who helped in the lease and I look forward to more business this summer. As we continue into the summer Multiline in true fashion assisted me with the lease of a new Ford F150 Limited. It was a difficult vehicle to find and thanks to the dedication to customer service they made it happen. Thanks Chris and everyone at Multiline for your hard work on my behalf. Another lease completed and done so with ease. This was a specific model I was after and without hesitation Multi-Line Auto Sales & Leasing was eager to lease it for me. Thank you for the hard work and professionalism.

J Spencer

Marc and his team were great assisting my son in buying a new F150. He treated him with respect and got him a great price. That marks the 3rd vehicle we have purchased from Multi-Line! Says it all.

George Yamine

Dealt with Chris on the recommendation from a friend. He was very helpful in the whole car buying process as I had 1 vehicle to trade in and I wanted two different ones from different makes. I had very specific criteria for both and Chris was able to find me the perfect cars I wanted. Highly recommend them for anyone in the market for a car.

Sam Isk

We bought our 2nd car from Dave at Multiline in 3 and a half year period. Great experience. To the point and transparent.

R Burley

Excellent Service, excellent car. Initially, when I began looking for a car, during my search I selected owners only such that I could avoid buying from a dealer. In the end there were only a handful of the cars that I was looking for and as such I needed to expand my search to dealers. Turns out it was the best thing; very happy with the service, the attention to detail and the car.

Ray Masse

Bought my 2018 Terrain Denali and was exactly as described. Coming from out of town, Dave worked with me to make sure everything was sorted out with minimal delays. Would definitely deal with him again!

Ali Akbar

Very good experience, I bought RAV4 from MUltiline Auto sales. Chris and Dave both are very helpful and the service they provided to us is wonderful. There is no hidden agenda or charges, the deal is very clear and transparent. we recommend this place 10 out of 10. regards Ali

Tea T

Excellent customer service. Took care of us very well, and expediently! Thank you!

Colin B

Marc helped me find a car that fit my budget. Very helpful and knowledgable staff. Had no problems with multi line at all. I would definitely recommend it to a friend.

Dean Muir

Definitely not the company they used to be since the change in management. My business has been taken elsewhere...

Raul z

I spoke to Dave and was looking to purchase a lexus es350 , as soon as I arrived Dave offered me to take the car for a test drive , very friendly , no haggling no pressure. I will be recommending this dealership to everyone. I am very happy with my experience.

Stephanie Rose Lupo

"Knowledgeable and Genuine " I am a small business owner of a Dog Walking company and I needed a larger car for my Pups. My current car had issues causing too much stress on a daily basis. I was looking for guidance for a better car and something I could afford. I explained my situation to Dave and he went over cars in and around my budget, and literally compared dimensions of each car which was AWESOME!! He went above and beyond, and I LOVE my car!!! I’ve referred Dave to several friends and family, and everyone has been very pleased with their experience. I would continue to purchase vehicles from Dave and he is helpful, knowledgeable and genuine. Stephanie

Austin John Music

Bought a 2009 Toyota Yaris approx. 2 months ago from Christopher Luscombe at Multi-Line. I waited to review. The car has been great, no issues. The price was good and the service was excellent. An overall great experience!

David Gilkes

The way cars should be sold! We bought a 2019 Audi Q5 (very hard to find these days) from Dave and the experience was great. Dave answered all of our questions, took care of a couple of things that we had asked about and didn't try to upsell us. The process was quick and easy and we got a fair trade in for our car. We love our Q5 and would highly recommend Multi-Line and Dave!

Isaac Hoogland

Excellent customer service and take the headache out of buying vehicles.

Michael Watson

I have been dealing with Multi-Line for approx. 30 years. Their commitment to great quality vehicles and impeccable service make them my, go to, car dealership. Dave has treated me extremely well over the years and I would recommend them to anyone! Keep up the great work! Mike.

M Rum

Great customer service and went above and beyond our expectations.

Kim Kish

Dave our sales rep did a great job in looking after us with our purchase. Our purchase was a bit unique, as it was a motor home from them. Dave went out of his way to find out how certain things worked within the unit. We would also consider using Multi Line For future vehicle purchases.

Mark Gortnar

Thank you everyone at Multi-Line!! Your help and guidance on our vehicle purchase made everything so easy and seamless. We will be back for sure. Chris and the whole team were great to work with. Thank you again.

Martin Dann

Fantastic service received from Dave. Went over and above to make me a very happy man with a new toy!!! Will recommend to all friends who are looking to treat themselves to some summertime driving excitement

Baz Kids

By far worse experience ever thanks Dave Arranged to purchase a vehicle got insurance done arranged for certified Funds called the sales man to arrange Pick up the second day he shocks me and told me some one bought it already They sold the car without having the courtesy of calling me I’ve been working on the deal for over two weeks At the beginning they didn’t want to take my trade in and when I managed to sell my car I called the sales man and he assured me I’ll be able to pick it up in the second. morning What a jokers If you in the market to purchase a vehicle please stay away from this place What a shame

David Colwell

I had a great experience working with Chris to purchase my Infiniti QX30. He was prompt, professional and met all of my needs. The car was detailed to perfection upon arrival for pick up. There was one detail I called back about after I got home and Chris dealt with it immediately. I highly recommend Multi-Line for all of your new or used car needs.

H Y

Excellent service and a quick turnaround in both finding and receiving the exact vehicle I was looking for.

Collin Parker

This is our 2nd vehicle we have purschased from Multi-Line and wont be the last. Quality, price and service is always top notch. Chris took care of all of our needs and the experience was phenonenal.

David Pritzker

Just leased our 3rd car from Dave. Always a great deal with great service hassle-free! Highly recommended!

Richard

Dave went above and beyond to accommodate my tight schedule which eventually led to me purchase the car that I was looking for. He was very courteous and honest and I would definitely recommend him to anyone looking for a vehicle!

Angie Johnston

Chris and his team are top notch. Fantastic experience purchasing our new Tacoma which are impossible to find right now but Chris found one.

Peter Vasil

Very good experience, Dave was extremely helpful. The process was fast and efficient and we would not hesitate to recommend Multi-Line Auto Sales to anyone looking for a new vehicle.

Christina Sommerstorfer

Worst experience of all time. Drove over an hour to come see a car that was listed as being for sale. We even text Dave the sales rep in the morning to let him know we were coming. When we got there the car was at the mechanics so Dave asked us to give him 15 minutes and the car would be back from the mechanics so we could view it. My husband and I sat down in the area designated for customers to wait since we are from out of town. Ten minutes later Dave comes out to explained that he sold the car over the phone to someone else and had the nerve to say sorry. I find this practice so unethical and he should be ashamed of his actions. Further more I hope karma comes back on him because little did he know we were buying the car for my husband who is terminally ill and we had cash in hand to buy the car today. If you want to buy a car from someone who is honest and has some ethics do not buy a car from Dave at Multi-Line Auto in Oakville

Stacy Kells

We dealt with Dave and what a great experience it was. Not only did Dave work within our budget, he found us our dream car. Multiline’s customer service is absolutely outstanding. Thank you to Dave and the entire Multiline team for such a great experience !

Enzo Garritano

Porsche Cayenne S was as advertised and very competitively priced. Dave was very responsive, patient (I took it out twice before buying), reasonable and timely. My trade in was also competitively valued. Process was smooth and quick. Their lot has first rate vehicles only from my view. Would recommend Multi-Line and Dave.

Daniel Czobit

Multi Line was recommended to me by a friend who has bought a dozen or so vehicles at this location. They mentioned for me to keep an eye on their lot. I finally spotted a truck I loved, and spoke to Dave on the phone. He responded to all my inquiries and emailed me promptly with the window sticker and other details. I was able to see the vehicle that day after work and test drive it, both without a salesperson being a shadow at my side. I made a deal that night and had the vehicle in a few days along with a few extras I didn't expect. Thank you Dave for a great deal on a beautiful new to me '19 Ram truck. The process was painless and hassle free, the simplest transaction for a vehicle I have yet to complete. I was in the market for quite some time, looked long and hard and pricing could not be touched by any dealer in GTA. I would highly recommend Multi Line to those in the market. Professional and clean establishment. I can say for certain, my next vehicle purchase, they will be first in line.

Jason Barton

Long time customer of Multi-Line and will continue to be. Chris and the Team take the time to listen to my customer requirements first, versus telling me what I should buy and do. In that process though, they provide experience based guidance on different approaches to solving my vehicle requirements equipping me with facts to make my decision. Appreciate the help as always.

T K

Awesome Customer Service at Multiline.

Bill Bussiere

Been dealing with this company for over 20 years. Specifically Dave, always a great transaction. They care about their customers and the vehicles they sell. Recommend them 100%.