Reviews of Avis & Budget Car Rental (Rent Cars)

J

Picked up in Seattle, dropped off here, all went smooth. Staff was very kind.

Ruslan Makhlouf

Great people working here! It was memorial day weekend and we had gotten a flat tire. We came in to rent a car for the day because we couldn’t find any shops open, and they were able to find us a shop that would take us in and fix our tire. Truly saved the day!

Olaf Baumann

Be Careful when you book a car over one of the big travel websites. As it really says in the fine print somewhere far down below, they are a licensee and they do NOT honour the unlimited milage stipulation when you leave their area. (Washington and Oregon) I had to go to California and that was revealed to me when I came to get the car and had no chance any more to make other plans. So as soon as you leave their area they give you 100 free miles a day and charge 30 cents for every mile above. And in that case they charge you also for Oregon and Washington. Nice surprise when I came back. So instead of the unlimited milage that you have booked on the website you get 100 miles free and 30 cents for every other mile. They gave me a discount, thank you very much.

Sierra Guerin

I've rented a car three times from this Budget location, which is a quick walk (or free lift!) from the ferry terminal. The owners are friendly and never charged me for scratches or anything, unlike their competitor that starts with an E ???? Great rental experience!

Sam Adam

This is the best people ever you will find this days very helpful very nice quality service and they care about you and your time love to go there every time I want a have a rental Recommend this location for everyone

Emma A.

Amazing, helpful service! They sent a driver to pick us up at the ferry (but we missed it, oops!) and let us leave our pile of suitcases in the office while we grabbed dinner in town. They also helped us find a better vehicle to suit our needs!

Debbie Lee

Brook was amazingly helpful and went above and beyond in helping me extend my rental car when my father passed away. And this was the only Avis location where I was able to actually talk with a real person! Brook was absolutely wonderful in dealing with a tricky situation and I truly appreciated the time he took to figure everything out. It was worth the hour + drive to work with him!

Lee Anne Daniels

BEWARE —- The website that this page links you to IMMEDIATELY puts a $76.50 pending charge on your credit card when you go through your Amazom account - even if you don’t ever make a reservation. For me, it’s now 10 days later, and NO ONE at either Avis OR Budget will cancel or reverse the charge. All this, and I was just trying to find out how much it costs to rent a car. I’m gonna guess - $76.50? I wouldn’t rent ANYTHING from either of these companies.

John Marble

Great service

Burgess Jackson

My Sweetie and I were vacationing in Olympic National Park, driving deep into the mountains when the check engine light came on the panel of the Volkswagen Beetle we had rented from Avis in Seattle. The manual had no information, and after waiting nearly an hour for Avis roadside assistance to answer the phone, we were feeling desperate, fearing we might lose a big chunk of our precious vacation to car trouble, with nowhere to turn for help. We located the number of the VW dealership in Port Angeles, who assured it was safe to drive the car in to an Avis outlet. They gave us the phone number for Avis in Port A, but it was after 6:00 p.m., and we were not optimistic. We were able to get Brook on the phone at Avis, who listened to our sad story, and assured us he could fix us up with a car. We brought the VW in, and were given the only available car they had on the lot. This was right before they closed for the day. Saved our vacation. We just wanted to give Brook some love.

Christina Stewart

Very helpful and great customer service!

Joanne Lacy

Great customer service and a helpful staff. The office dog was a bonus. ????

Jeanette Lieberg

It's not an easy place to get to when renting a car...a lot of walking and bad directions when getting off shuttle for a person with disabilities.. and I'm not too sure how Avis cleans the cars I reached into glove box and found a pipe for smoking drugs and pretty sure it wasn't for pot, just glad I didn't find needles

Ernst Preuschen

The worst possible experience. We arrived at the airport of Port Angeles. There is no Avis office there. Our car was prebooked. So I called Avis and asked, ig´f they could pick us up. The woman on the telefon said, that she has noone availaible and I should call a taxi. She dident even give me the number of the taxi service. When we finally arrived at the avis office we noticed, that there were many employees with all the time in the world to joke around.