Reviews of O'Regan's Hyundai Dartmouth (Rent Cars)

Jon Flynn

Staff are awesome, shuttle drivers are the best

Alexander Wills

Awesome Staff and Excellent and quick services

Cyndi Locke

I needed a new car and I knew what I wanted. Jon walked me through everything, understood what I was looking for and made me feel assured and respected. Tiffany was so relaxed and helpful working through the finances. All in all it was a great way to spend a Saturday afternoon.

Mike McCormick

We purchased two vehicles in a short period of time - both from Wally at O'Regan's Hyundai. Very happy with everything. Highly recommended.

Jimmy Perez

The sales agent was so great and diligent, April answered every questions that I had and she showed me patiently all the cars that I asked for

Todd Miller

Quick and efficient. The staff are always informative and accommodating.

S M

Helpful staff.

Donna Giles

Having been thrust into the situation of having to purchase a new vehicle, the team I worked with at O'Regan's Hyundai Dartmouth were very good to work with and helped me through the whole process as painlessly as possible. I am grateful for their help. Love my new Kona!

Peggy Chant

Friendly...helpful. We looked into and got a great deal on a new car. It was a big help to have our son in law with us who knows buisiness and what to look for in the way of specials.

Gage Dufresne

I've only visited for service reasons, but the staff were pleasant and attentive. Their shuttle service operates quickly enough to be convenient.

Michael Stewart

Great value for scheduled maintenance. Dealers can provide good value and lower cost sometimes from the mom and pop shops. Price your scheduled maintenance with these guys. They really know their stuff here. Thumbs up for O'regans.

Farhad Raeisi

Very convenient to deal with. Knowledgeable personnel Specially Mr. Kevin Clark. He is very helpful, Knowledgeable, and friendly.

Peggy Kuffner

Anyone looking to purchase a new vehicle I seriously suggest you go here. Great knowledgeable staff, great prices, relaxed atmosphere. The works!

Rob Hallett

Great experience from talking to the Mark, the manager, to our salesman Jerry and the business manager Pat - friendly, knowledgeable service from the moment we walked in to have a look, until when we drove away in our new Kona!

Yvette LeRoux

Just looking...mmmm which one will I buy?

Kate W

We had a wonderful experience at this dealership where we had the pleasure of working with Selection Specialist, Jeff Black. We were a little all over the place in the beginning looking at both new & used vehicles and he was very patient and accommodating. He took us to another dealership in the O'Regan's family to look at a car and also brought another vehicle in for us too. He never over sold us or pressured us. He was super kind to our 11 year old and also picked me up and dropped me off to take a test drive. Even after the purchase he is still helping us out, ordering an English manual and following up! I would recommend Jeff to anyone looking for a new or used vehicle.

Jesse E1ford

Extremely helpful and friendly, made it easy

Charlie Mattie

Fantastic experience buying a new Santa Fe from Jeff! If you're looking, go see him!

Becky Walker-Ingham

Staff are really nice, shout out to Gary and Tiffany for helping us decide on our first vehicle purchase.

Jenny Tyler

Nice team, Jeff black was accommodating, courteous and patient. No pressure just honest help

Ross

Sales team is great. Dave was always around to answer my questions and put up with me coming in 3 times, before we made our purchase. The Service has it's ups and downs, as they can be hard to get a hold of, with an answering machine instead of a live person. All in all they haven't let me down yet and the car is still running smoothly.

Jennifer Mills

I had a great experience with the sales managers, Steve and Steve as well as from Jeff and Tiffany. Great friendly and efficient service. Overall a great experience in buying a vehicle

Pam Levy

I am a regular customer for service at this location. I called to book an oil change for later in the week. The service rep told me their earliest appointment was in 16 days! I said I might have to call somewhere else. She said "ok, thanks" and hung up. 16 day wait for an oil change? Ridiculous. I will go to Mazda instead.

Suraj Parihar

Wrost customer service ever experienced. The sales representative Adam Chater was unethical and have no knowledge about sales neither the product detail. I questioned him about the car and he had no clue about it. He showed me the demo car in the showroom and just got disappeared from their. I felt he was least interested in doing sales and explaining about the car feature. I believe Oregan’s should hire more experienced staff rather than such a useless staff who knows nothing about the car he is selling. I suggest other to not consider Oregans Hyundai as a priority as because once you are been their would demotivate you to buy a car rather check out other dealers who would give you good pricing and a brief detail about what your buying.

Steve Prosser

Nice but they gave me some number on what my payments would be, a few days later they changed the prices. Odd way to attempt to do business

Sandra MacEachern Bosch

Staff were patient and fun to deal with.

Al Melvin

They are experts at what they do.

Ericka Smith

The staff are friendly, knowledgeable and very helpful.

Shelton Swinimer

Dealt with Amanda on a warranty issue. Brought vehicle in yesterday after an engine issue on highway, Amanda quickly had the vehicle in the bay and looked at by a technician. She called me this morning (less than 16 hours) and told me she submitted photos to Hyundai warranty and got it approved for a Brand New Engine. She then told me she had a rental booked for me while the issue was being fixed! Wow. Amanda, you've been amazing to deal with and Dartmouth Hyundai should consider you an Asset! Your professionalism, consistency and going above and beyond is the perfect customer service I've ever recieved! Give your self a pat on the back. Amazing job and I will tell everyone how amazing Hyundai has been to me. I really believe Amanda should be recognized and rewarded for this! Thanks guys!

Tim Mathews

Service always excellent

Alexa Piche

Couldn't had been happier or more satisfied with our service here! We never felt pressured to buy and we're very well informed on all of the options. Thank you Pam and Rodney!

Amanda Elizabeth

Had an appointment booked this afternoon to discuss purchasing the advertised Christmas 'deal' O'Regan's Hyndai had posted in every metro in Halifax. Upon arriving, the manager had to be 'reminded' of the deal by the sales agent and all of a sudden the deal boasting $83 weekly payments with $0 down turned into $5000 down with monthly payments of $711. I kid you not. And that was WITH a 2013 Honda trade in accounted for. The manager kept our credit card and our keys as a 'show of good faith' on our end while we discussed finances. When we called their offers ridiculous they suggested we were looking at a vehicle we couldn't afford anyhow. We will be following up with the BBB.

brian Irving

some nice staff and some unfriendly staff

Dave Gaudet

Good service

Pam Carver

We came in looking at one particular vehicle and left purchasing a different one because the sales person listened to our wants and needs and put us into the perfect vehicle. He was very knowledgeable about all of the different models and was able to assist us in making our decision with no pressure.

Alex Dugandzic

Jeff black had me rolling out the door in the car i wanted for the price i wanted within minutes.

Allan Cardinal

Service is good here

Ted Crocker

A great dealer and service shop. Never surprised. Never dissapointed. Cheers, my O'Regan's Hyundai friends.

Susan Eldridge

Waseem, our sales representative, listened to what was important to me, and then ensured that I got the vehicle I wanted. Both he and Rodney, the business manager, realized I was in a huge rush when I came to pick up the vehicle and they respected my time by making sure I got in and out very quickly. I later followed up with questions and they both took the time to help me. I was really pleased with this service!

David St. Laurent

I went in to price out a 2015 Sonata. I was greeted by Jeff Black, who was extremely professional and listened to all of my concerns. It was nice to deal with a salesman who listened rather than pushing an agenda and trying to constantly sell me something I didn't need. Although we didn't close the deal on day one, Jeff kept me in the loop without making me feel pressured to buy. He genuinely wanted to make sure I was completely satisfied before making a final decision. I came back later that month and signed the deal. I couldn't be happier with my new Sonata, or with Jeff's fantastic service throughout the process.

Corey Deveaux

I was interested in buying a Sante Fe and saw one online from O'Regan's website. I inquired though email and shortly after I was on the phone with a representative who quickly put me though to Jeff Black. My experience with Jeff was awesome. He worked hard to satisfy my requests regarding the sale and was professional during the process. All of our conversations were done over the phone because I am not from the area. I was so impressed I bought the Sante Fe and drove up the next day to pick it up. Overall I couldn't be happier. I highly recommend anyone wishing to buy a car/suv/truck etc. to see Jeff!

Mama T

Very good experience with no stress. We would highly recommend Dartmouth Hyundai to anyone purchasing a new or used vehicle. Adam and Pat gave us top notch service.

Stefan Karsch

Unfortunately the dealership is still undergoing renovations, so there is no showroom at the present time. But a big thank you goes out to Jeff Myers, Steve MacDonald, and Colm Doherty for the smooth and pleasant buying experience.

Alan Arenburg

Fast Service

George Pizzinato jr

Friendly staff a great place to to buy a new or used car's

Phil Love

Had a positive experience with Micayla Adshead, Selection Specialist at Hyundai whom worked with me to find the right vehicle and work out a fair deal for the vehicle and trade.

Ashley Mortimore

Myself and my husband were recently in a car accident, our car was a write off which was fairly upsetting seeing as it wasn't even two years old. We loved our Santa fe (which i have to say held up pretty good compaired to the other car!) and knew we would replace it with a new Santa Fe. We can't express enough how helpful Jeff Black and Pat have been not just from our first buying experience but especially our second! No hassle what so ever, they were the best! Both Jeff and pat helped out so much it made this hectic experience so much calmer and go much smoother. And I have to say the ink wasn't even dry on our insurance claim and Jeff had us driving away in our new Santa fe ???? Thanks again Jeff and Pat you two are both so appreciateed!

Crystal Leary

Great job like always

S and L Prest

Dealership, with the assistance of Mary-Ellen O'Regan, gets high marks for following up on customer experience and service. There is a genuine effort to ensure customer satisfaction. Great communication after service appointment speaks highly of the management of this dealership and supervision of service staff.

Mel

I had a great service experienced at Darmouth Oregans Hyundai! Wally was a nice and very helpful person! And ofcouse to Mr Pat, for showing me all the financial aspects and the vehicle that I like. The results i got a very low interest rate with a good package. Now I enjoying my brand new 2019 Tucson AWD

Cryous Flinn

Service was timely, despite being down a technician.

Trevor White

Fast and courteous

Geoff Kennedy

Helpful, friendly staff at the parts desk. Prices are what you expect from a car dealership, but service is great.

Lori Errington

This is my third Hyundai and O'Regan's is a great place for customer service. From Saturday options for service to knowledgeable staff, they are a wonderful dealership.

T Lasa

We had a great time picking out our new car getting everything set up and then switching our choice last minute. Jeff Black was great to deal with through the whole process he made sure we were getting the best vehicle for our needs. 10/10 would reccomend both Hyundai and sales rep. Jeff Black. Thanks for all your hard work much appreciated! Supper happy with our new car :)

Catherine Marriott

Great, reliable service

Devin Churchill

Henry and Rodney at O'Reagan's Dartmouth Hyundai were extremely helpful when we were looking for our new car. They answered all of our questions and made sure that we were completely satisfied with every aspect of the process. They were both very professional and personable. We will definitely be recommending them to family and friends.

Khalid Ahmad Shiblee

The repair center could not even identify a loose wire with a Hyundai vehicle. It was taken there for intermittent stall.They told the car is fine! Later I found in the report it mentioned the tachometer not registering and require servicing!

brian Mcnamara

Good service.

Jordan A

Typical stealership, overcharge for service and parts. Poor service, take your business elsewhere

Claudine Belhomme

My car purchasing experience was exceptional. The warmth, care, and concern as well as the knowledge and professionalism displayed by both the salesperson, Amanda Dixon, and the financial services manager, Elizabeth Warde, are second to none. Amanda gave me a 45-minute explanation of every feature of my car before I drove off the lot. She knows so much. It is clear that she very carefully studies the cars that she sells and truly has a wealth of knowledge at her command. What she doesn't know, she immediately researches. She set my car settings to the best parameters for me and she explained why she did and how to change them! Moreover, she is so pleasant and easy going, and gives no pressure to buy. She simply gave us the information needed to help us pick the car that best suited our difficult taste, our many needs (we're a family of five 6-footers), and our financial situation. I asked her whether she comes from a family of salespeople. She does, and it shows. She heard my husband listening to gospel music on our test drives, so she made sure to research which Sirius channels were devoted to gospel music and set the radio on one of them. :D Wow. I feel I have a new friend. Actually, I feel that I have two new friends. The second is Elizabeth Warde, the Financial Services Manager. She is just such a breath of fresh air: enthusiasm, joy, positivity, kindness, and she really worked hard to give us the best deal. She was quick to respond to our needs and we felt like going to her office was going to a party. Best shopping experience ever.

Erin Delorey

Great service that's fast. Friendly staff and always accommodating!

Geoff Curtis

Great friendly service!

Jim Douglass

Very friendly staff and take the time to know you and make your appointment as carefree as possible. Thanks Amanda Major

Jay Jay

No drive from sales people . Very lazy no extra work

Matthew Carter

Great staff, friendly service. I'd gladly buy my next car from the team at Dartmouth Hyundai.

Terence Dwyer

Car ads tend to focus on the payment, going as far as weekly payments to make a car seem affordable. That's all smoke and mirrors to me. So I made a point of asking for the final, on the road price, assuming I'm paying cash. I got that price at other dealers, but not here, in spite of the direct question. I decided to buy a car here because it was the best car for the money, but learned during the financing phase that the price I was quoted was not really the final price. All the taxes and fees were added. So, beware. They quote a pre-tax+fee total price and a monthly payment that includes everything. That's their policy, so I've been told. On the plus side, the sales guy was good as far as selecting and driving a car. Some clarity on what the actual price is would have saved both of us a lot of grief. And prevented this poor review.

Heather

Always amazing service. Had my Santa Fe for 3 years and they have been fantastic with keeping it serviced and making sure it's in tip top condition!

Jonathan Forrest

Sales to Service, Changing Story: BEFORE purchasing I asked if the navigation system was up to date for both latest database and features. Was told yes. When I picked it up, it was not, 2 versions out of date. Then told new version coming out in a month, they will call to come back. No call so I call to arrange update. Then told by service updates only come out every 2 years so no update available. I say the website AND Hyundai Canada says every 6 months and now 3rd new one!! Then told O'Regan's doesn't do updates before they are sold and I have to pay $250!! It there any honest Hyundai service in Metro?

Mike McNeil

Awesome service experience good my first visit

Michele Fraser

Jerry was my sales person he was informative, courteous and made me comfortable. This is my third Hyundai and I love my Kona. Thank you

Oil City Sports Cards

Purchased my first car from Kevin Clark. After years of a company vehicle and a change of career, it was time to get a car of my own. I decided to check out O'Regan's Hyundai and Kevin. Kevin made the buying process smooth and stress free. He was easy to get a hold of and helped me with some technical questions even after the sale. I am thrilled with my 2019 Tucson and the level of service I recieved from Kevin, Mark, Stephen and Elizabeth at O'Regan's Hyundai.

Alexandra Lajeunesse-Murphy

Girl at the counter had the attitude of a viper snake.

Carolyn Courrier

Great service!!

Sean

This place is sketchy at best. Salesman had no idea what he was talking about, couldn’t answer any questions. He also kept trying to force us to upgrade to an SUV despite stating clearly, we don’t want one. Also tried to trick us into paying above MSRP by not actually including discounts he said he would include. The only reason I rated 2 stars instead of 1, is because the sales manager was extremely nice.

Jim Sutherland

Great place to buy a vehicle, horrible place to get it serviced. The mechanics do great work, but you can never get your car in... this is the third time my Hyundai is going elsewhere for regular maintenance (oil change, etc...) because the earliest I can get an appointment here is 14 days away. Terrible service.... call on Sept 3rd and told they are booking for Sept 17th, and for something as basic as an oil change.

DeeCB

I've always had excellent service at this dealership and am going to purchase my next vehicle here.

Suzanne Phillips

I dealt with Jeff Myers 34 years ago, my Mother and I were opening a hair salon. Jeff was our first salesman we bought product from. Jeff joined Oregon's 10 years ago, I promised myself, if ever I can have a new vehicle, Jeff would be my guy. Still the laid back no pressure's, Jeff. I'd trust him to the moon and back.....and by the way, " I freckin love my new Kona". .

Angela Fitzgerald

Best customer service I have had in a very long time. It is worth driving from Halifax to Dartmouth just to have such a professional group of people looking after your car.

Nadia Katherine

Wally and Rodney went above and beyond to help me find the right vehicle. Great experience!

Denise Parrott

The staff at O'Regan's Dartmouth Hyundai are professional and courteous, and I'm confident my car is taken care of as well as I am! After years of being sold products and services I would later learn I didn't need, it is such a pleasure to take my car in for servicing at a location that respects my time and wishes. Drop-off and shuttle service are very convenient, and service advisors go above and beyond to make the experience positive. After 30 years of not-so-great experiences having my cars serviced, it has been a breath of fresh air to find this dealership.

Bart Musgrave

When my (upset) daughter called me from Halifax and told me that her car had been written off the first name that came to mind as an individual who could help to get her another car was Kevin Clark with O'Regan's Hyundai. Kevin had been so helpful a few years ago in getting my daughter in a car that he left an indelible memory of how valuable a dedicated ,service orientated car selection specialist could be. I felt comfortable that he would help and provide her with an honest guide in selection a new vehicle and the results proved correct . Thank you Kevin for all the valuable help you provided to Melinda.

Dorothy Thompson

I had the worse experience after buying my first car and trying to get my first oil change done. I asked if I would receive a customer comment form. Never did.

Dane Hanson

went in to meet Jeff Black, to trade video games, and left with a car, enough said, great service

Debbie Martell

Always get good consistent service

Site 118

If you are shopping for a new car you need to visit O'Regan's Hyundai in Dartmouth. We knew we wanted a medium size SUV and had shopped around all the dealerships in the city. We didn't know if we wanted new or used or a particular make and model. After speaking to a salesman at Hyundai we had our mind made up. By far they had the best warranty around. We purchased a 2020 Tuscan luxury edition. It has all the features of a high end SUV for a much better price. Don't buy an SUV without checking out Hyundai.

Wayne Hawke

Excellent Customer service. Couldn't be happier

Gayle Gray

Fortunate for me, on a sunny day in January 2016 I had the blessing of being linked up with Pamela Turner and well, it seems the planets and stars were lined up as I came away from purchasing my new Elantra pretty darn excited! It has been a very long time since I purchased a new car, and so I was also fortunate to have a friend accompany me through the experience so all involved were informed I was on strict budget and a heart's desire for that something special that I hoped I could manage, and as you know, sometimes these two things don't line up! However, Pamela Turner (together with the financial assistance of Pat Allen), these two outstanding staff enabled a sale of a pretty little red Elantra that I've become a very grateful owner of. The overall experience was positive, uplifting, fun and simply a good learning opportunity too! Thank you Pamela Turner and Pat Allen. "Dorothy" is performing just amazing and the "ruby slippers" are dancing up a storm! Continued successes to you in 2016 and beyond. ~ GG

Annette Chisholm

We bought a new Santa Fe today from Kevin Clark. He came highly recommended by my son and daughter-in-law who both bought vehicles from him. He is exceptional at his job. Goes above and beyond for his customers. We also spoke with Rodney Greenlaw in Financial services. Again excellent to deal with. We have never had a better experience buying a car in our 40 plus years of buying cars. We were looking at the Tuscan initally as I liked the size of it. Bit I also wanted to try out the Santa Fe. I like the features of it better than the Tuscan but found it a little big .He helped us decide on our Santa Fe. We looked at the Palisade but he was very helpful in letting us know we would find it too big. I will recommend this team to everyone I know!!look forward to returning to the dealership for servicing.

John Nicolson

Great service. I dealt with jeff black and he was great! Met all my needs and I left happy. Very pleased with my 2017 elantra

Tara Thurber

Just purchased our first brand new car. We went to Oregans Hyundia in Dartmouth. Immediately was greeted by Kevin Clark. We told him exactly what we were looking for and he did not try to force anything on us. He was absolutely great from beginning to end. And Elizabeth in financing was fantastic as well. Over all the best worry free experience we have ever had. ????

Karla Kendell

Great experience purchasing a vehicle from Jeff Black. He’s knowledgeable, accommodating and shows interest in getting the best deal for his customers!

Heather Allan

Needing a follow-up appointment to replace a part, Brandon Paul noticed I needed a cane to walk. At first, he wanted to make sure I was able to sit for one to two hours for the appointment and secondly, he wanted to book the appointment during the time of day when my pain may be less severe. I have never had someone take the time to find out what might be better for me. Thank you so much Brandon. For someone in constant pain, you consideration meant more than I can express.

Trevor Shannon

Was sold a car by Jeff Black recently. The service couldn't have been better. Jeff accommodated me every step of the way, and made the purchasing process as seamless as possible. Great experience overall

adeleke akindele

Great team, polite, helpful and have great customer care. Hyundai is going places.

Susan george

We had some bad experience last time we visited there, but the manager called us and solved the issue so friendly, and professionally which made us to go back( and we got a wonderful service) Thank you ORegan , Mary, Kevin as well as Steve for your best customer service.

Michelle DeWolfe

We received wonderful, professional service at O'Regan's Dartmouth Hyundai. We love our new car and feel confident referring our family and friends.

Mel PF

The staff at O'Regan's on Baker drive are the best, they really go out of their way to do a great job every time!

Ronald Cobb

Completely excellent experience for me when buying a new car from them. Much better than many other dealerships I have dealt with.

promeckim

The saleslady we saw was friendly, yet as with ALL ORegans dealerships, they have to play games. Never see a sales manager. Always a phone call in front of you (seriously? absolutely ridiculous. Come talk to me.) Lowballed trade big time- and played games. "Oh, we will give you X for your trade, minus 500$ conditioning fee." "A conditioning fee?" "Yes, so that way if the car needs any work, that's covered in that fee." ARE YOU KIDDING ME. YOU TAKE A TRADE AS IS. Also charge you a 500$ fee to pay off a lien if you have money owing on your trade. Add another1400$ on top of all that in more dealership fees. Absolute joke ORegans- you sure know how to talk yourselves out of a sale.

Tyler Wheaton

Had my 2017 Hyundai elantra in for service and told them my bumper clips were missing on the left side rear bumper. They sent the car out with new breaks which I requested but the rear bumper remained the same. I called the lady in charge of the service and was pretty much told they didnt have time to go to the body shop for the missing clips. The lady talked over me the majority of the time and was a rude with her response. Now the right side on my rear bumper is flapping In the wind and they want me to take it back in after I was jest there. Waste of my time. Thanks guys poor customer service.

Raeanne Tasco

I have been dealing with Hyundai in Dartmouth for over 3 years now and am so happy I choose my Sonata. Rodney was great to deal with. Amanda at service is an absolute gem. I was on my way to PEI last month and had something fall off the car on the highway just past Truro. I called and spoke with Amanda who reassured me it was ok and to turn around and head to the dealership in Truro...by the time I arrived Amanda had already called and explained everything to them, which I didn't know she was doing. That is what I call amazing customer service. They fixed the issue and got me back on my way.

Arnaud Lahiton

Great experience with Jeff Black from Oregans Dartmouth Hyundai. I bought 2 cars with him and I always get great service. He answers very quickly and makes a great job to find the car I was looking to (model, colour...). If you are looking to buy a car, don't hesitate to go with Jeff Black and Oregans Dartmouth Hyundai.

Chris Young

Clean and professional facilaties combined with excellent employees who treated us extremely well. I was impressed with how quick and efficient buying a new car from this dealership was, which is a tribute to their hard working employees. They always had our best interests in mind, which made the process of buying a new vehicle a non-event. Many thanks to Jim and Supreeta! Chris and Daphne

Marven Hartlen

Great service. Friendly staff. Timely appt. Would go there again

Terry Hickey

Great people to deal with and great service.

Vicki Muscat

Always friendly, kind service. Exceeds my expectations every time!

Dan Gooding

Friendly honest welcoming and informative!

Barry Wambolt

Service was excellent. Sales rep Jerry Scott was excellent. Financial manager Rodney Greenlaw excellent. Thankyou guys for everything.

Stephen Knee

Thank you to Pamela Turner for all her help on the purchase of our new vehicle.Very professional and very knowledgeable. I would highly recommend her and your dealership to anyone. This our sixth vehicle purchased through this dealership. Thank you.

Peter Nien

Great service.

Dylan Beakley

I just bought a new Hyundai Accent threw Jeff Black, He went above an behyond to make sure my very pactular needs were met. He is very professional but feels like a friend on your side at the same time. I would recommend him to anyone looking for a new car! Hands down!

Herb Poole

They fix my Hyundai correctly great service

Barry Thomas

Quick acknowledgement on arrival, friendly, very responsive to service request, good waiting area.

Lisa MacDonald

I but my first car ever I 16 years from Jeff Black !! He was awesome .. he wirked with me on getting me what I wanted while keeping me in my budget. . He took the time to walk through each feature in the car.. so happy with my overall experience

Michael Cranston

Great service and outstanding workmanship!

Gratitude Attitude

Car fit the bill perfectly and the sales service and permashine service were welcoming and fit well with my schedule, which is really tight. Thank you!

Dennis O

Great service!! Over and above! Friendly and very helpful staff

Seafoam Arts

Great service.

Vista View

I've had nothing but problems with this dealership, the majority since April 2018. To summarize, I got a tow truck to take my 2014 Santa Fe in as there was a problem. When the service dept called me to ask about the problem, I explained. The next phone call I got was that there was a huge problem, it was my fault and was going to cost about $12000. Apparently the staff at O'Regans like to make assumptions...telling me I've not had oil changes (they were done elsewhere). I consulted a mechanic who advised me what to ask for and when I did I was given a different story. As Tracy was refusing to do anything except blame me and ignore the other issue I had indicated (telling me that would be an additional $134 to look at the shifting problem), I said I wanted to speak to her supervisor. That was a waste of time and he actually had the nerve to tell me what I said Tracy told me didn't happen! Not sure how I could have come up with the car terminology she had used. When I pointed that out, he then told me that since it wasn't in writing (what she said), then it didn't happen. That essentially boils down to implying I'm lying. When I said I'd have to check my options and seek some legal advice, he clammed up and refused to give me any information. I asked to speak to his supervisor and that did not happen. Fast forward to me posting on their FB page, the less than customer service oriented Debbie responded with her contact info. I would suggest considering changing Debbie's title as she is far from a Customer Care Coordinator. As my earlier dealing with the service manager had made me realize not to do anything with this dealership over the phone since they then imply you're a liar, I emailed Debbie. I would gladly share the email response here if I could to show you the assumptions this woman made and used those to correct me, telling me everything I've said has happened is wrong! She also assured me I'm wrong in a comment I made about Toyota as she "was the Service Manager there for 7 years"! I guess that makes her all knowing. After her response, I did not reply as she is clearly more interested in proving a customer is wrong than discussing "how to make things right". Time for her to change her tag line. I had the vehicle towed somewhere else. The independent mechanic was able to identify several issues and one huge one which was a potentially catastrophic safety issue....yet O'Regans never even checked it as they were too busy blaming me. By the way O'Regan's, I'm lucky to have not been in an accident. That part is something the public should know about. Remember this is a 2014 vehicle...the problems with it should not be happening to a vehicle that is not yet 4 years old. I won't list them all out here as I'm not going to have more staff respond to tell me how wrong I am, nor am I done with this. Aside from the above, we had expressed displeasure over the less than transparent sales by Jeff and Ahmad. I had also expressed concern at a sale Jeff tried to do with us in the spring, however Debbie "assured" me that's not what happened. I guess my spouse getting up and walking out in disgust was imaginary. Long story short, steer clear of this dealership and ensure any conversations aren't in person or over the phone as they're too happy to point out, if it (conversation) wasn't in writing then you're lying. Great business practices. If I could give O'Regan's Hyundai a negative 5 stars I would.

Holy Crap

Looked after by Tammy and she made buying a new car for the business easy, fast and painless. Good job Tammy!!

John Stewart

We had been looking at new vehicles for aprox 1 week when we discovered a sale at Hyundai Dartmouth. Jon Plumme listened to what we were looking for in a vehicle, placed us in a Sante Fe and allowed us to take a test drive, offering a route to follow to display the vehicle abilities. Although the first offer for our trade in was low, they immediately met our counter offer. The entire experience was painless. We will return to this dealership for future purchases.

Rose R

I would like to post a long over due compliment to the salesman who originally sold me my car back in December 2017. I always meant to send in a positive review on my experience purchasing the Tuscon, but life has a way of getting in the way. When I bought the Tuscon I only had a few days to find myself a car. Unfortunately I had to write off my previous vehicle (Elantra) when it spun out on black ice so I didn't have time to spare. As soon as I had found out my car was going to be written off, I went on your website to start shopping around. I found a really great deal on a Tuscon and started an online chat with one of your salesmen, Jeff Black. To make a long story short, he explained to me that someone else had test drove the vehicle and he wasn't sure it would be available but would be sure to get me in one to test drive the next day. As it turned out, there was an issue with the previous customer's financing so I was able to test drive the exact vehicle I had been eyeing the previous night. A couple of days later, the Tuscon was mine. Overall, I was extremely pleased with the service Jeff provided and would definitely be contacting him when the time comes to buy another. Thanks again Jeff!

CJ Hale

Kevin in sales....... My daughter and I and her three children arrived at the dealership at 1230. She was in an accident and needed a new car, previously she had an Accent. Not sure if she wanted another she went in and looked around, she said she was just browsing. She test drove a Nissan Sentra, came back in and briefly talked to the salesman who sold her the Accent, he was busy. Another salesman talked to her but had to finish with his customer. She came in and out to check on her children. We left after I asked if anyone was trying to sell cars at 1415. Thanks for the effort.

glenn chamberlain

We appreciated our car buying experience at O'Regan's Hyundai. Salesman Kevin Clark in particular was helpful, patient and intent on giving us complete satisfaction. We would recommend his services to anyone looking for the right vehicle at a fair price. Also, hat's off to Pat in Finance. A no-pressure, well-informed approach that made us feel very well served!

Game Genie

My mothers Tucson with 90k was in for a rear main seal job. Shortly after the work was done the shift linkage let go. I was able to get it into neutral before it went completely, had to get it towed on a flatbed(shift linkage is taken apart during rear seal job). Had it brought to the dealership and went in to check with a salesperson as to where I could leave it until Monday. He asked what happened then asked me if I was sure I didn't put it in reverse while driving( its an automatic, not sure how that makes much sense). He then handed me his business card and told me to tell my mother to come in for a new vehicle(Tucson is only 4 years old at the time, nice backing of the product you sell...). I'm no salesman but don't be rude if your looking to sell anything. Upon having the Tucson looked at, it was diagnosed that the linkage had just let go. Another time, while in for service under warranty they let the battery drain and just boosted it. Less than a month later as it got colder out my mother found herself stuck with a vehicle that wouldn't start and couldn't get boosted. They never told my mother that they drained her battery when she picked it up. She didn't find out until she called after having it die on her. When my mother called in to inquire about why this might have happened the lady on the phone told her that on the service report it said the battery was drained Good thing my mother was only an hour outside the city and the stores where still open so I could bring her a new battery and install it. Would have been nice of them to own up to it from the start, would have saved her sitting in the cold for over an hour. These are Issues I was able to pick up on because I was there to help deal with them at the time. I have herd other bad stories, I am very disappointed in the service. I have never personally bought or had a vehicle serviced here and after these experiences I never will.

Val glazier

Excellent

Lauren Pitman

My husband and I recently bought our car from Jeff Black. I would highly recommend him as a sales person to anyone. We had a wonderful experience. He was personable, efficient, on time, and ready to help in any way possible! Not pushy at all! Thank you Jeff!!

jsvingoe Vingoe

I bought a new Elantra on July 24th. I was told that my old car loan would be paid off, and any money I paid over that would be put back into my account. 2 weeks later now, and my old car payment, plus my new car payment both came out, which leaves me short on my mortgage, and broke . I called the old lender, and they had only just been paid off last night. Oreagans held onto that paperwork, for some reason. Also, I had told the finance lady that I didn't need their extra insurance. I have all kinds through my work. But she told me to sign the papers anyway, saying their coverage was better, and never once mentioned a price, as those papers quickly flew by my face. I know it's my fault for not stopping her, so I could read all the details. I asked her that same day to cancel, once I realized she got me to sign for $6000 worth of insurance I didn't need. I was told that they work on a "22 day calendar" , so she couldn't cancel until the following week. It's still not cancelled as of today. I feel that they have been sneaky and dishonest. They just want their commission, and rely on you to be so excited for your new car, that you just sign all the papers and don't question anything. I am left with a very bad taste in my mouth after this experience. My next new car will be from anywhere else.

Katie Lafitte

I LOVE my Hyundai and I LOVE the customer service at O'Regan's Dartmouth Hyundai. They are fantastic!

Jennifer Zwicker

I had exceptional customer service when I brought my car in today. Everyone was very helpful and friendly!

Sean Wilson

Great service

Jennifer Ashton

Great customer service and they went the extra mile to make my service appointment positive by cleaning my floor mats! What a nice surprise:)

Vantina P

This place is a rip off.

jay london

Two week waiting period to get your oil changed,,, total non sense

Joanne Toplis

Micayla is amazing! We were on the hunt for a new-to-us used SUV and looking to trade in our VW Jetta. Micayla was friendly, attentive, and honestly caring, and we clicked with her from the get-go. I walk with a cane due to osteoarthritis (which is why we were upgrading to an SUV from the lower-to-the-ground Jetta) and Micayla listened to our needs and found us the perfect vehicle. We had tried multiple vehicles at various dealerships but we always went back to Micayla, and she contacted us when she found out about an SUV coming in on trade and it's perfect. We absolutely love our Hyundai Tucson! Thank you Micayla for everything, you are an asset to the dealership and great at what you do!

david bundy

Waseem was excellent to deal with, he listened to our needs and wants and helped us every step of the way with purchasing our new vehicle. He was very knowledgeable and patient with us never pushy, that means a lot, He walked us through all the options on the vehicle before we left the dealership. Elizabeth in financing was amazing as well explaining everything leaving no questions unanswered. Very friendly staff Waseem and Elizabeth are a great team. Thankyou so much for everything. David & Jaimie Bundy

Juanita Marshall

Excellent staff.... customer service is far better than the other dealers that we have worked with. They will take time to explain in detail.... with diagrams if needed any questions you have. Programed a key fob that I got from Amazon, unlike other dealers who refused unless I purchased from dealer.

D Madden

I'm shocked by any of the good reviews on this page for Dartmouth Hyundai... This has definitely not been my experience with the company. I purchased my car there a few years ago and dispite the horrible service I received buying my car I decided to take it back there to get serviced. This was my four time in for service and everytime I shake my head as to why I think their service will get any better. Over promise and under-deliver has been my experience with this dealership. So disappointed.

bob brake

Excellency good service

Mike O'Halloran

Friendly easy to deal with Service Department

Aquiles M

Very Rude Sales rep. We gave him a monthly payment that we believe we can afford and didn't bother to help at all and told us too low. I went to Steele Hyundai in Halifax and told them I am on a budget. The manager on other dealership went on great lengths just to accommodate my financial situation. As for Oregans Hyundai, we didn't get offered any car selection at all and the sales rep left. It was super funny how he rushed away from us.

ASHLEY DANIEL

I took my car in for scheduled maintance service, I bought my Hyundai Santa Fe 2014 car brand new from Oregan, anyways they told me that my next service is a big service scheduled for 50k mileage. The service fee was $345 including taxes , I agreed and signed. In return to pick up my car, I can not tell if oil change was done or not, the oil change sticker was not replaced with a new one, the service reminder dash screen was not resist. It was still showing, service required. I called them the next day because when I picked up my car, they have already closed. So I asked them was oil change done, they said yes but there was no sticker to indicate that such service was performed. So Tracy and Amanda said”all you need is just to stop by and we will place a sticker on the wind shield, no apology, mean while, my steering has been making clicking sound since 2016, and they told me is nothing, Because doubt I had with my recent service, I took my car to another Hyundai service center(steel) and they found out that it was steering shaft and has to be fixed. I got upset because I was supposed to return back for front brakes to be changed, I cancelled my appointment and completed my brake installation at steel Hyundai service. I’m warning people, do not purchase car from them. Their car servicing department is very bad and lack knowledge. Just to let you know, I was oregan loyal customer, this was my 3rd car purchase from them but is going to be the last one. Save your self trouble and purchase from steel or somewhere else, they are very dishonest both in sales and their servicing department. It took me going into another car dealership to find out what was wrong with clicking noise coming from my steering. Mean while, she said the steering was checked and that was even indicated on the work paper they gave me. Honesty is very essential in moving a company forward. I’m extremely disappointed. So I went back to Oregan seevice again to tell them, please the steering shaft has to be checked. So one of their technician eventually agreed that steering shaft needed changing. If you are a woman they will blush your car issue complaint off and told is nothing. Please be warned!!! Do not purchase car from this Hyundai dearlership. Their servicing department customer service is very bad. If I can give zero star, I would have done that. They don’t deserve any star.

Kevin Leitch

In and out in 5 minutes in the parts department the staff really know their stuff.

Jim Downey

This was the first dealership that I visited when I was searching for a new Venue. The sales associate was very helpful and ensured that I had all the information I requested. We took a Venue for a test drive and liked how the vehicle preformed. In short I visited 3 other dealerships but the price varied as much as $4500 on the deal. I returned 3 days later and purchased our 2021 Venue, we were very pleased at how everyone treated us and they were very professional. I would like to thank April Vandegraaf and Elisabeth Warde for their professionalism on how our deal was worked out. O'Regan's Hyundai Dealership is by far the place to buy a new vehicle if you want great service and no pressures sales.

Stephanie Ritchot

Awesome customer service at this dealership. Was greeted at the door the very second I walked up. I highly recommend going to Jeff Black, he's an awesome salesmans and very knowledgeable. I'm loving my new car, thank you!

Phil Manson

With all the pandemic supply issues and other challenges, Kevin was great at offering alternative options and honest timelines while keeping us in the loop of all developments. Thanks, Kevin

Dorothy Bell

What a delightful surprise when I took my new vehicle in for the first servicing. At other dealerships I was accustomed to waiting around for hours for the servicing to be performed. I was delighted to discover that the servicing was begun immediately resulting in a very reasonable wait time for me. If this is the kind of service you provide you can be sure that I will be a return customer.

Michael Delaney

Bought a used minivan here. Sales staff were pretty good, not overly pushy.

Julie Hambleton

Just bought a 2013 Hyundai Accent from this dealership and it was the easiest, most positive experience we have had in over 30 years of buying new vehicles. Can't say enough good things about this dealership; they made us feel like our business and customer satisfaction really mattered to them!

Norman McCandless

Fast and reliable service, I was very satisfied.

Paul Empey

I have been a loyal customer at your facility even after the warranty expired. One of the reasons is the service and attention Amanda gives me. She is a fantastic ambassador for you company. You are lucky to have her. As well, I have always been please with the mechanical service as well. Lastly, I have always been treated in a way that made me feel appreciated for my loyalty. As CEO of a company, I commend your staff for this level of service. It is the type of service I strive for in organization. Keep up the great work.

donald hussey

Had a absolutely great experience dealing with jeff black at oregans Hyundai. He made me feel comfortable and walked me threw ever step of the way. I couldn't be more pleased with the car I got a the service I received

Jason Archibald

Great service staff fair prices.

Harry Brow

Purchased a 2021 Elantra. I choose the middle of three trim lines and was pleasantly surprised with the ride and gas mileage. I even got money back on my insurance company as a result of the safety features in the vehicle.

Judith Tunbridge

Went in for warranty work and an oil change. The customer service was awesome. Bryan was so great to talk to. Service even vacuumed the front footwells which was unexpected but a great extra.

Betty-Ann Buott

I truly have had great service from this dealership! From buying my vehicle to bringing it in for service and repairs so far it has been a great experience! Keep up the good work!

Moutaz Tawfik

Nice helpful people

Hassan Moosa

Excellent place, very nice people and good on ground inventory. Had a very nice experience buying a car here. Kevin is the guy to look for. He fully understood our requirements and made the selection and the deal very easy and smooth.

Sherry Bryan

We had the best customer service ever from Kevin. He is very thorough with explaining everything. I would definitely recommend him and Hyundai Dartmouth ...

Nathan McGuire

I had a great experience overall and would recommend this location. + This location was able to give me the best price out of around 8-10 other dealerships I spoke with, including for my trade in vehicle. + Peter (sales) and Stephen (Manager) were both very honest throughout the deal, and also respected my time. This was quite refreshing compared to some of the other locations I worked with. One of my family members had a similar positive experience with Stephen. + Elizabeth (finance) was very patient and explained the various paperwork effectively. There was some pressure to consider extended warranty and such, but this was not as bad as expected and was still done politely. + The vehicle I received was in excellent condition with close to 0 mileage. My (very high) standards were met in that the vehicle I received was in excellent condition. + Peter spent a long time explaining/demonstrating the features of the vehicle, even though the dealership was clearly very busy that day and the deal was already completed. I appreciated this as this was my first hybrid vehicle. * The wait time for the vehicle was long, but this was due to global supply chain challenges, and every other dealership I worked with had similar wait times so I do not believe it was unique this location. The dealership threw in a bonus to make the wait more tolerable. This is more of a general point for anyone looking to buy a new car during Covid times to consider.

Lynn Burgess

Very pleased with customer service at O'Regan's Hyundai. They did a great job of having things clean and the social distancing worked well.

Tammy Slawter

Always friendly, efficient and fair.

Tracey Swinimer

Very nice salesman, Kevin Clark, very friendly and helpful

TL Johannesson

My experience at Dartmouth Hyundai was fast, efficient and very professional. Johnathan was a pleasure to work with and was able to get me into the new car I wanted.

Jason Sutherland

Bought our new SUV. After sale service is very expensive and inconvenient.

Andrew MacNeil

I've always been treated great at O'Regans Hyundai

Ian Westhaver

I recently purchased a '16 Accent Hatchback from Jeff Black, who guided me through the whole process, frankly and without pressure. As a first time purchaser, the process can feel intimidating, and Jeff assuaged my nerves and got me behind the seat of a great car without any fuss. He made himself available according to my tight schedule that week, and I feel that Jeff assessed my needs, and I got the vehicle that best suited me. Thank you Jeff for a great experience.

Patrick Furlong

We recently bought a vehicle from Jeff Black, and it was a great experience. The first time in I had a specific time I needed to leave; Jeff respected that and provided me with the bottom line without playing games. Jeff didn't keep calling me to ask about the potential sale, he let us go at our own pace. When we made our decision to buy and called Jeff, we saw him the next morning and everything was wrapped up quickly. I have never been treated as well when car shopping than with Jeff.

Ipsy64 Idunno

Friendly staff. Great work on both of our cars. Excellent scheduling and turnaround. Fully satisfied with dealership!

Diane Snook

Amazing people, they stayed almost 2 hours after closing helping us, and were genuinely happy doing it! We will definitely be telling others how exceptional we were treated!

Mohammad Shible

Great friendly people, immediately offered test drive, were quick to process delivery, Presented options for delivery and services. I was not sure what brand and model to choose. The reason I went ahead to buy at O'Regan's Hyundai Dartmouth was their followup and quick services.

Ewilliams1@gmail.com Eastlink123

Excellent

Melinda Musgrave

I have been helped by Kevin Clark and highly recommend his services. He assisted me in buying my very first vehicle and I recently went back to purchase my second. He was a great help guiding me through whole process, ensuring that I understood everything, always kind and honest. The whole experience was comfortable, easy and pleasant. I'm so delighted with my new vehicle - thanks again Kevin!!

Doug Maclennan

Awesome dealership. Love my new Kona! My Kona is now 2 years old. All of my service has been done at O'Regans,. They are always friendly, knowledgeable, and will always take the time to answer any questions.

Dave Ryan

Fantastic dealership and sales person Jeff Black. This is our second Sonata. We bought the first one in 2006. Had it for 9 1/2 years and only had to do the yearly maintenance on it so this is why we went with the new Sonata Sport Tech. Love the car. Thanks Jeff and Ahmad Dave and Cheryl Ryan

Robert Naugle

Our sales agent at O’Regans’s Hyundai made our experience a very positive one and we are so happy with our new Hyundai Venue!

Alan LeBlanc

Excellent

FRASERWAY RV

Getting your vehicle serviced here is a slick operation. They have thought of everything to keep things safe and convenient. The three people I spoke with had impeccable customer service. I'm sorry but I only caught one name; thank you Brian!

Frank MacIsaac

We are posting this review to complement Dartmouth Hyundai on the excellent service provided by salesman Jeff Black. We recently purchased our third vehicle from Jeff. We were unable to post a review on the previous purchase of two vehicles due to computer problems. Jeff is an excellent salesman who is not pushy but listens to the customers desires of what they want and need in a vehicle. He then provides an exceptional knowledge of each vehicle’s capabilities to enable the customer to choose the right vehicle. Jeff always puts the needs of the customer first and is always willing to put in the extra effort to satisfy the customer. He will provide you with his cell phone number to contact him personally at any time even on his day off. We highly recommend that anyone wishing to purchase a vehicle from Dartmouth Hyundai to contact Jeff Black. He will provide excellence service. Frank & Philomena MacIsaac