Reviews of Haks Auto Body (Rent Cars)

Jo Fairbrother

Do not try and use this company if you are going through your insurance. We wanted to use them due to their high rating score but they let us down and lied too. They said our insurance company wouldn't pay the full amount they quoted so we called them up and this wasn't the case at all. They just didn't want to do the job, which is fine but be truthful and just let us know that at the start so we don't have to waste our time!!!!! Follow up message after response... Thank you for replying back to my review. If that is the case then ok we appreciate that, but I feel that communication could have been a lot better throughout the process as it is hard to know who to believe when two companies who you want to trust are telling you two different stories!

Yusur Al-Bahrani

Service: Excellent quality! It also didn't take long for them to fix my car!

Rachel

Amazing work. Excellent customer service. Beautiful shop. Very happy with work done.

Randy Straker

Great quality, friendly service!

Kevin Klingbeil

Great shop to do business with, Hak's does quality work and are very friendly to deal with. The progress updates were appreciated and I am pleased with the final product.

Trevor Squires

I used this autobody service in November 2020 to replace a bumper on my van. The staff were spot on from start to finish. The service was like no other I have received before. The owners were extremely nice, the work was excellent, above all my expectations. We are so blessed to have this business in Yellowknife. Service was FAST!

Shawna Tohm

Best Customer Service I have ever experienced in Yellowknife. Knowledgeable staff that are helpful and don't mind questions. From beginning to end you cannot believe the quality of their work!!

Jill Alain

Took my car to Hak’s for a hatch/bumper/tail light repair. In dealing with someone who knows nothing about cars or insurance, Senad managed to address all of my questions and concerns clearly and without being patronizing, and kindly guided me through the whole insurance claim process. They gave me a ride back to work when I brought my car in, and kept me informed as to the status of my car throughout its time in the shop. They finished the repairs in a day and a half. Not only was the damage perfectly repaired; my car was the cleanest it’s ever been, inside and out! To sum things up, Hak’s almost makes me want to get in more accidents, just to get their first-class customer service again. Thanks to the whole Hak’s team for going above and beyond!

Caroline Larocque

Great experience, the staff members are very pleasant and knowledgeable. Fast & quick service!

ravi teja

Friendly and professional staff, daily updates about the vehicle repair, Helpfull in claiming the insurance, overall 100% satisfied,

christina leeson

Amazing service! I really enjoyed getting to know Heidi and Senad - they treat you like family and are extremely professional. Also, Heidi is a wonderful baker and gardener. They helped me deal with the insurance company as well as with a rental vehicle. I also received updates on my vehicle while it was in the shop. When I got my car back, it looked almost brand new - and they cleaned the inside for me! I wouldn't go anywhere else. Highly recommend.

Alexis Jim Clemente

Senad is very helpful and accommodating! They did an excellent job of fixing the car. Easy to talk to, and he’ll give you updates. The software they use to update the car's status is linked to the email, so you get updated all the time. Very wonderful experience!

Luciano Marrai

The staff at Haks were extremely friendly and helpful throughout the process of our car repair. Communication was prompt and polite at all times and updates were frequently sent by email notifying us of our cars status and estimated completion date. In the end our car was ready 3 days earlier that originally estimated. No one wishes to deal with automotive damages but if we do we would definitely return to Haks for future work. I would gladly recommend them to anyone in need of automotive body work. Luciano Marrai

D.J. Westerman

Very good, professional service and I was kept updated on the status of the repair being done on my vehicle. The repair job was excellent. I would highly recommend Hak’s Auto Body!

Rudolf Mouthaan

Helpful with insurance claim. Called car rental to pick me up to car rental service. Quick work. Friendly, knowledgable personel.

Carsten Schneider

Very fast response and getting parts ordered. Repair is A+ workmanship. Very good communication. Friendly staff.

Stephen Verhaeghe

Haks fixed a busted rear fender (someone backed into my parked car) on my grey SUV and now my car looks good as new. The estimate was quick, the shop is well lit and clean, the staff is friendly, the homemade cookies were delightful, the waiting area is pleasant, the communication is great both by email and phone. I dare say they give the best customer service experience in Yellowknife and set the bar high. Thanks, Haks!

Chris Thompson

Top quality repairs and customer service.

Karyne Daniels

My experience with Haks Auto Body was fantastic. They were fast, helpful and professional. I got daily updates on the progress with my vehicle. Senad went the extra mile to make this a great experience.

Matthew Grogono

These guys Rock. Super service, quality results.

Matthew Smillie

Good service, job done as promised

Graham Mason

Everyone in this business is very helpful and friendly. Even though they are very busy, they take the time to go over the repairs needed and provide options giving you the best bang for the buck. Their work is outstanding and they stand behind their work.

Nick Alpaugh

Nice shop

Jessica Anderson

From my first steps into their business I felt welcomed and appreciated. The quote I received for the damage on my vehicle was done on the spot without an appointment. He was professional and courteous and explained all the details involved for the process. Their App kept me up to date on the work being done and my vehicle was ready earlier than expected. My final bill was less than my original quote as once in the shop they didn't have to recalibrate some components. Their honesty, professionalism and friendly demeanor has seriously impressed me and I most definitely will recommend them! Thanks again!

Holly Mann Cassell

My vehicle was involved in a hit and run and the staff at Haks were so helpful in helping me to get it fixed. I had dropped it off on Monday morning and was not expecting it back for another week, but on Thursday they let me know it was all finished! They did a fantastic job and my vehicle looks perfect. I was kept updated every step of the way and was very happy to have my vehicle back just in time for Thanksgiving weekend. Thank you to Senad and everyone at Haks for a job well done! I would definitely recommend Haks and will go back again if I ever need something fixed on my jeep again.

alphin kurian

Good quality of service. Wonderful experience

Wallace Watson

Great place to get our vehicle repaired

Paul Henry

Great focus on customer service and clearly a business that is reinvesting in itself and the community which it serves (top class autobody shop by any standard). Staff were very helpful and able to answer all of my questions. The scope of work was thorough and covered off all aspects of the needed repairs. The work was completed promptly and to the same high standard I expect for my vehicle. Definitely the place that I’ll come back to for my autobody repair needs.

Michael Kelly

Great service from start to finish. Senad was very helpful getting me through the insurance process as the company paying for my repairs was slow to respond and get the work approved. Once sorted, the repair work is great, done quickly, and I picked up my car looking better than it has in years. I absolutely recommend!

Bram Sikma

Thanks for making my Car look like new again, Great People Great Service

Nicole Bonnell

Sharing on behalf of Marlene Bonnell: I had to take my car in for a repair to Haks last week. I have to say I received the best service from start to finish. Both Senad and Heidi were friendly and extremely knowledgeable. After picking up my car it looks great both inside and out. They also did an extra fix that was above and beyond. I highly recommend if you need their services.

Alison Gillis

Great experience with Haks. Professionals all around. Great communication. Kept me updated on my repair from start to finish. Very satisfied with my repair. Would definitely recommend Haks to anyone who needs to have their vehicle repaired after a collision. Thank you for getting my vehicle back to me fast and looking as good as new!!

john stewart

We had body work and paint done at Hal’s after an accident. Everything about our experience was top notch. Communication was prompt and clear. Work was efficiently and excellently done. The articulation with our insurance company was smoothly done, and quickly processed. If we have another accident we will absolutely return our business to Hak’s.

Hazem Kobaisy

professional, courteous staff, excellent work. Thank you for a job well done.

DONON BOURQUIN

These guys are amazing why go anywhere else

Meredith Wilson

Fantastic service. Quick and extremely professional. Will definitely take my truck there again.

Stephanie Bonnar

They were friendly, quick and replaced the sunroof in no time! I've only had positive experiences dealing with Hak's!

Patricia Oliver

Excellent service! I always knew the statice of my vehicle with the service app!

Claudia Kelly

I had some work done on my car at Haks recently and would highly recommend them. They were friendly, professional and most important very skilled at what they do. The result was fantastic! Thank you Sedan!

Anna Hernandez

Great service, lovely family, fast and speedy service! Definitely recommend????????

John Williston

Incredible service, incredible talent and lucky us in Yellowknife to have an auto body shop that has the latest and greatest in equipment and technology.

Cathy Allooloo

This longstanding family business is all about exceptional quality, and friendly service. That pretty much says it all.

Barrett Gaunce

Amazing customer service every time!

Lee Sacrey

My first visit to Hak’s Auto Body was in the late summer of 1990 - with a 1988 Toyota Corolla - any time I have had a need for any type of auto body work since, I have been back at Hak’s door. For auto body service, equipment and knowledge Hak’s maybe the best Body Shop in Canada in my opinion!!

RICH WINTERS

HEY YOU CAN FEEL THE LOVE IN THIS FAMILY BUSINESS IT SHOWS IN THEIR WORK AND SERVICE

Howard Nowell

friendly and fast service. Extremely helpful with insurance claim and did work quicker than expected. Very happy

Jeff Yuvienco

Great customer service and job well done ceramic coating my camaro. Thanks Senad!

Kerry Mckerracher

Haks Auto Body is excellent. The minute you walk in and get greeted by Heidi who makes you feel right at home, she gets all the details going so quickly. Senad and his team then take over, their work is beyond awesome, I have been in twice now for rock and tenant dent damage, my car comes out in show room condition every time, this is the only place in town to take your vehicle, simply the best.

zhanat yerzhanova

Excellent job, high quality service. Strongly recommend

Allan Twissell

Excellent service. Went above and beyond what was required.

Terry Hardy

I've had my vehicle in to Hak's for repairs twice both time the service has been excellent. Emails updating the progress of the work and charged to the penny of the estimate. The most recent time Senad based his estimate on my vehicle having a chrome bumper (no need to paint) we he realised his mistake, rather than charge more than his estimate he had it painted to match for no extra charge. I my opinion, above and beyond good service .

TC

Very pleasant to deal with. Got into an Accident and although the parts took a while to be shipped. They finished the repair sooner than expected. Best service, reliable, fast, I dont have enough good things to say about these guys.

Ioannis Labrakis

Amazing service in 1 day

chris flannagan

Awsome service awsome shop awsome people

Robert Voudrach

Quick, friendly, and high quality service. Hak's Auto Body will provide you the best price in Yellowknife for all your auto repair needs.

Christian Marcoux

Very professional. Excellent customer service.job completed on time. Thank you.

Renee Pluchinski

I wouldn’t trust taking my vehicle anywhere else other than Haks! They’re so personable, honest and welcoming, I’ve always received 10/10 service.

Isabel Sincennes

Just picked up my car from Haks after repairs on front bumper and fender. They did a great job! You'd never know there was anything wrong with it. Service was super friendly and thorough. Job was done before the expected date. Highly recommend them! Thanks again for making my car beautiful again. (Plus I'm almost certain the interior was cleaner then when I brought it in! Lol)

Antonieta Hall

This is Brian and Antonieta Hall. The service, professionallity and costumer service was 100 percent satisfaction. I would completely recommend this company for the excellent workmanship. Haide, always keep us up to date through the whole process and her son and husband are so professional. My wife and I are totally satisfied. Job well done. Thank you

Edwin Shu

Excellent service. Quotes are reasonable.

Caitlin Jaffray

Haks always provides amazing service with great attention to detail. Fair pricing and quality work done in a reasonable time frame. I love how they always take the extra minute to go through the work and explain everything to you.

Bison Estate

The staff was helpful and accommodating with exceptional customer service. The work they did on my car was GREAT!! Not only did i get the damages repaired but they also CLEANED THE INSIDE AND OUTSIDE of my car. They work very fast, my windshield was replaced, black and front bumper repaired and new battery installed within 2 DAYS!!! Thanks again to the staff!!

David Janes

Haks are the best to deal with in YK. Absolute best service and workmanship with every job. Would highly recommend them to anyone.

Mike D

****DO NOT USE SHOP IF YOU ARE GOING THROUGH AN INSURANCE CLAIM**** This overpriced shop refuses to repair vehicles that are to be paid for by insurance companies. I had a recent insurance claim and was referred by my dealer to use Hak's. My company asked for the shop to send in an estimate and they flat-out refused. Their rates were about 35% higher than what is accepted by insurance companies. Hak's stated that they would charge me directly and I would be reimbursed by my insurance company. My insurance company then had the same estimate reviewed by Superior and Superior said they would gladly complete the work at the proper insurance rates. ****THESE GUYS ARE SCAM ARTISTS TO THE HIGHEST DEGREE****

Julie Thibault

This was a great Body Shop, the staff was enjoyable, was very helpful! The service was done quick. I also enjoyed receive the emails with the repair time line! I would recommend Haks anytime!

Gordie Walz

I've been a customer of Haks since my teenage years back in the 80's. I will not let anyone else touch my vehicles. Hak and Heidi have always provided incredible service and quality repairs. There experience in autobody repair spans over 6 decades. They are also wonderful, friendly people with a great family. If you want a job done right, go to Hak's autobody!

David Grundy

Best body shop going

Courtney Jung

Great service! They explained everything in detail and provided me with a variety of options so that I was able to decide what worked best for me! Very professional. They definitely went above and beyond! I will be going back to them in the future!

Rita Mercredi

Great customer service. The job was done quickly without any issues.

Andrea Gamroth

All the staff at Hak’s Autobody were professional and accommodating. They provided a quick quote and service updates while my vehicle was at the shop. Would highly recommend for any Autobody repair needs.

Brett Trimble

I really appreciate the constant updates. They also went above and beyond on fixing my car, true professionals.

Avneesh Kohli

These guys are professional and absolutely fantastic. They take care of your car like their own. This is the BEST in Yellowknife.

Tamika Best

I have been here a few times over the last couple of years. They are friendly, professional and get the job done quick. I have been impressed with quality each time, my car always comes out sparking clean on the inside and outside. Would highly recommend!

Emily Richardson

Very friendly, quick and they do a great job!!

Evan Morrison

DO NOT use this company! They will rip you off. They have a cash grab business with AGE Towing. I was parked in their lot for 10 minutes in a spot that said “24 Hour Parking”. They towed my vehicle and charged me $300. I called the RCMP and Bylaw. There is an investigation into this business.

HelloI'm Zeebedee

Best shop in town

Yellowknifer public review

Poor and rude costumer service. First time I see a mechanic making fun of a customer who asks a question. Will try to add unnecessary things on your bill and make the quote as expensive as possible. The auto body shop in Kam Lake area is definitely my option for the futur !

Robert Ward

Haks Auto Body in Yellowknife, Northwest Territories, is a professionally managed family business with well trained experienced personnel. The quality of their work is second to none and customers are kept informed on the progress of the work on their vehicle throughout the process. From the moment you walk into their office you are welcomed and leave with a very comfortable feeling knowing your vehicle will be well looked after. I highly recommend Haks Auto Body to anyone who has a vehicle needing auto body repairs or painting.

Iain Leishman

Great family run business, Very professional and courteous I would highly recommend Hak's autobody.

Cassandra Adlem

Hak’s is always great! They finished 2 days early and even cleaned my vehicle up for me.

Mark Evoy

The people at Haks did a fantastic job fixing my vehicle. They helped me get a rental as my vehicle was unsafe to drive, they even drove me to the car dealership & got me settled. I loved the daily status emails as I was kept up to date on the progress. They washed and even cleaned the inside & outside of my Escape. It looked brand new when I picked it up today. Big thanks to Heidi & Senad to all your help. Will highly recommend to anyone who's been in an auto accident.

clarence pyke

I have younger drivers at home and have minor incidents with ther vehicles and saying that ive used several body shops but using haks my experience with them out performs the others i used for example professionalism friendly staffing and prompt work i recommend Haks for any work to be done on their vehicle excellent job guys

Cynthia Moyo

I left my vehicle for repair yesterday. The service was awesome. By 3pm today my vehicle was ready and looked as good as new. Thank you Haks Auto Body!

Nazim Awan

Excellent customer service by a team of professionals. Keep u good work Haks!

Roxanne Farrell

The service at Haks is awesome, we get updates daily and the vehicles come out of the shop just like it did when it came of the dealership lot.

Tehnille Gard

Very happy with the service that I received at Haks Auto Body. It was very a smooth process from the day I brought my vehicle in for a quote to the day it was ready to be picked up. I received emails to keep me updated during the repair process and the vehicle was even done earlier than expected. Senad provides high quality repairs and customer satisfaction is his number 1 priority.

Tracy Covey

Professional from the start. Kept me informed on the status of my repair, including waiting time for parts to arrive. Seemed really knowledgeable about manufacturer requirements with regard to repairs, which can be more stringent than what the insurance companies try to pay. I’d go back.

Brandon Walz

Great service and excellent work done, vehicle looks like it’s new again. Parts were on back order during the pandemic & holiday rush and I was kept updated on everything from parts being ordered to what stage of repair the vehicle was in. Office people were great and easy to deal with from initial quote, through drop off and pickup

Autumn Baton

They changed my front bumper and it looks awesome

Menzie McEachern

I was highly impressed by the excellent customer service at Hak’s, both personable and professional!

Jill Detlor

Friendly, quick and efficient service. They actually cleaned my car before I picked it up. What a pleasant surprise!

krista Saw

Awesome work and well done. Staff are really nice! Thank you Haks Auto Body for your service.

Kayla Gagnon

Very great service! Staff treat you like family, and are very quick with the work that is done, plus no errors or issues ever noted. Efficient and timely work with the best smiles! Always went that extra mile to make sure I was taken care of even if it was making sure my rental car was figured out during the absence of my car

Cindy Stewart

Awesome service I wouldnt take my vehicle anywhere else.

Bradley Summerfield

Very professional and honest. Work was done well, on time and on budget.

Zaka Ullah

Someone damaged lift gate of my Honda CRV-2018. I took it to Haks's Auto Body for repair. After repair my CRV was just like new. I found Hak's Auto Body staff very professional and quality of work was amazing. Thanks Hak's Auto Body.

Lauren P

Best customer service in Yellowknife and top quality work. Very accommodating to my needs. Highly recommended.

RJ Killeen

Efficient service, quality and friendly customer service !! I really enjoyed the experience, and they communicated well with the insurance company.

YKshop Leadhand

Great service, great people. We deal with them often and always receive top shelf service. RTL-Westcan bulk transport

Lynn Julian

Brought 2 vehicles into Haks since I've needed repairs. Very professional experience and service is always ????. Thank you Haks Auto Body!

Sharon Morrison

Very pleased with their work and professional fast service. Very suprised that they washed and vacumed my vechile. Above and beyond what I expected. Thank you.

Gameti Point

Like the professionalism and quality work these guys do, brought my vehicle here before every time I had damage to my vehicle and the work they do is always top notch and friendly atmosphere.