Reviews of Aurora Ford Service (Rent Cars)

20 Old Airport Rd Yellowknife, Northwest Territories, 20 Airport Rd, Yellowknife, NT X1A 3T2, Canada

DESCRIPTION

Here you will be able to see all the information of people like you who buy the products and services of Aurora Ford Service (Rent Cars) near to the territory of Northwest Territories (Canada).

At the moment the business has a rating of 4.6 stars out of 5 and the rating has been calculated on 18 reviews.

As you can see its rating is basically the best, and it's founded on a large number of scores, so we can conclude that the evaluation is quite credible. If many people have bothered to give their feddback when they've done well with the service, it works.

You know that we don't usually stop to set scores when these are positive and we usually do it only if we've had a problem or incidence...

This Rent Cars belongs to the category of Auto repair shop.

Where is Aurora Ford Service?

REVIEWS OF Aurora Ford Service IN Northwest Territories

Samuel Bourget

When this was Kingland Ford I was always 100% satisfied with my experiences here. However, the last two times I have brought my vehicle in for repairs that were already diagnosed they haven't ordered the parts and just do a second diagnosis instead of repairing the issue. The first time my frost plug had failed. I tested all components and communicated the results of the test to the service desk and asked them to replace the frost plug. I was booked 4 days away. On the date I brought it in, and when I picked it up they told me, "We confirmed the frost plug isn't working. We can order a new one and have it here in 3 days." It was -45 out. I spent the rest of the day locating, purchasing and installing one myself so my wife could use the car on Monday. The second time, they identified a leaking axle seal during routine maintenance. We called back later to book it in to have the axle seal replaced. Same thing, "We confirmed the axle seal is leaking, we will have to order one it. It will be here in 3 days. We will call you back to book you in once it arrives." That was 2 weeks ago, still no call back.

Nathaniel Fillion

While working on a car, one of my old o-rings broke, they went so far as to go though the mechanics personal stash to try and find my parts. when we could not find the O-Ring, they ordered it and it was here by 10A.M. the next day. You don't often see this type of customer first service in YK.