Reviews of MyCar North Bay (Rent Cars)

April Sabourin

Mine and my man(Adam's) experience at mycar was absolutely great!! They are very organized and they get you a vehicle quicker then I even thought. They are super polite!! My man and myself dont have anything bad to say about them.

Tina-Marie Hearn

The people are really nice and will resolve any issue you have with them!

Marc Church

Excellent customer service and great people to work with, they helped us out with every step and I highly recommend that anyone looking for a vehicle will be 100% satisfied with their time here!

short step

They do their best to help but think of interest rates

William Nelles

Dealt with Greg, and have purchased 3 vehicles from him. Always satisfied with the selection and service

Natty B

Great car buying experience. Greg was a great help, from finding me the right vehicle and to answering all my questions and concerns. What he promised he delivered. :)

deadnight468 games

they worked to get us into a car and found us a gret deal my only negative would be that my car was missing a hubcap and we r still waiting for it and have had to contact them instead of them keeping us informed

Phillip Dubois

Bought my Versa about a month ago from them, everyone was very nice and of course I love my car.

Missy Laframboise

Great experience and very courteous staff. Finances easily explained with different option scenarios. Test drive freely. Staff came in early to accomdate my schedule. Very friendly and down to earth.

Shawn

The good: The sales people are nice and the vehicle prices are decent. The bad: The drugs that they're on. I was given a lowball quote through the app for my mint condition SUV ($2000 less than market value) and was told it was just a rough estimate since my vehicle wasn't there in person. So i drove the 2 hours to go there and even though the sales person agreed the SUV drove really nice and that he saw that it was in perfect condition, I still only got offered the same lowball offer as I did on the phone. Do yourself a favor and go to ANY other dealership if you don't want to lose thousands on your vehicle trade in.

Lish Sudds

Waited awhile to be seen by someone and wasnt even asked a general inquiry on why i was there or offered general information on the process of their company. I understand they were busy, however they should get more staff. Was just offered to come back at a later day hastily

Jason Doskas

We recently purchased a 2014 dodge caravan from my car north bay. We dealt with salesmen Al and he really helped us choose the right vehicle for our family and made the process of buying a vehicle very easy.

Brianna Burke

Al is awesome! He and Bill worked hard to get me a car that I loved and that fit my budget. He was always available to talk to if I had any questions and he really cared about my first car-buying experience! I definitely recommend mycar to anyone!

angie Borgford

Awesome services great price very friendly and helpful. Went above and beyond to help us get what we needed.

Mitch Capps

Amazing car buying experience, was greeted right away and assisted me with exactly what I was looking for, extremely helpful and acknowledging staff. Highly recommend to anyone especially first time car buyers like myself :) thanks again mycar!!

Kricket-Marie Wright

The staff are amazing! we recently bought the 2012 Nissan Versa Hatchback. This car is perfect! We were driving a very beat up ford minivan and this car is not only much newer but also will save us tons on fuel! Al and Bill were a great help when it came to choosing a car at MyCar. They helps us find a car that fit our budget and suited our needs. Thanks a bunch guys! we will definitely be recommending you guys to others we know!!!!!!

Atomicpickle

Great service!!! Greg and the staff were incredible getting us set up quick can’t say enough good about them!!

Samantha Dupuis

Amazing service. Couldn't be more excited to have my new car. Al, Bill and Terry were all pleasant and worked extremely hard to get me the best rate possible. I will never shop any other dealership again

Moe Trahan

Super helpful to new car drivers

Kait Johnson

These guys were absolutely wonderful! They were so helpful and incredibly fast! It was about a week with them and I was driving away in my beautiful new car. They helped me out in every way and got me the best possible rates to make my payments fit in my budget, along with explaining the process every step of the way. If you're looking for a used but relatively new car, they are definitely the people to go to!

Christine Harrington

Great service great prices

Andrea Heaton

I can't thank Greg enough, for getting into a new SUV, buying a car during covid isn't the easiest but he was there to help all the way. They even delivered to my home. Thank you so much.

David Collins

Excellent service

Matthew Hanhimaki

From step 1 this dealer was an absolute pleasure to work with. Al and his team in North Bay will certainly go above and beyond the call of duty, I can promise you that. This has been such a great experience that we will certainly come back when my wife is ready for her new wheels. Thank you very kindly, Al for going the extra mile. You made it possible to get the car I love!

Warhaaawk

Randy was awesome to deal with. Love my new car

Amber Townson

Thank you Greg and Bill for the amazing service! They made buy my cars easy and super fast. I recommend MyCar to anyone looking to buy!

Kevin Hall

Staff are friendly and accommodating. Was able to get the perfect car at a great price. Sales staff aren't at all pushy. Overall, great service and value, would definitely recommend.

D. A. Shortt

Greg was a great help! Walked away with a great car, fully certified and ready to go!

William Tindale

MyCar is one of the best places to buy your vehicle, with over 500 hundred selections you can't go wrong. First time buyer here if a new Ford Focus Se, and Allen Atkins helped me with every single step. Very informative and knowledgeable about the vehicles and keeping within my budget. Whether your buying your first vehicle or a second one, go Visit MyCar in North Bay, or at any one of their locations and I promise you won't Regret it. Thanks again Allen Atkins and the while MyCar Staff, you guys and girls are amazing in every way.

Riven1974

I bought a Mazda 2007 and i have had nothing but problems with it ! I will never buy a car from them again or will i ever tell someone to buy from them they are just rip off artist

The HockeyGods

Thanks James for hooking my husband up with exactly what he wanted! We love our new (to us) Dodge Ram! Great, reliable service

Rachel Haslett

Most unprofessional group of salespeople I've ever encountered. I inquired about a car on their website on a Thursday. Greg called me that night to get my information for pre-approval. Went in on the Saturday to test drive. Was told they would call me Monday for an update. Texted Monday afternoon for an update. They didn't have anything, was told they would let me know ASAP. I texted back on Wednesday and was told they needed more information but they would get back to me when they found out. I texted again Friday and he said he resubmitting everything THAT morning when he had had everything since Wednesday morning and said he would call shortly. He never called. Finally they reached out first on Saturday saying they needed information from my employer - it's Saturday so I have to wait until Monday. I tell them Monday its all in. I text them Tuesday - no response. I text them Thursday - no response. Greg finally gets back to me Friday and says he will call me as soon as Bill gets in. Apparently Bill never got in cause he never called me. I texted him in the afternoon asking for an update. He never replies. I have to get my boyfriend to call in asking about it. First he gets told Bill will call him in 15 minutes. An hour later he calls and gives his number to get a call. Just before closing he calls back and gets told they'll triy but I'll probably not get approved. It took them two weeks, of mostly me contacting them, for them to just straight up tell me it's probably not going to happen but they'll still try. It's been almost two weeks and I've still heard nothing from them. tl;dr for two weeks I kept reaching out to them asking for an update with them barely ever replying before they finally said it's probably not going to happen. I only didn't get approved because I haven't been working my current job for long enough. Most unprofessional group of people I've ever had the displeasure of meeting.

Ramona Audette

Al and Bill did the impossible and got me my first brand new car. Thanks guys. Your the best

Angele Dwyer

We were about to give up on buying second hand we we’re screwed before however Al Atkins was different he took the time to help us he made buying a used car feel like we were buying new polite an attentive to our needs a found the perfect car four our family Al we will definitely be back thank you for all you have done for us Sincerely Emery Dwyer

Super Man

I have been trying to get a car from other locations for months with no luck. I walked in to My Car to check out their location and find out more info about how their financing works. It wasn't looking good for me due to my own lack of credit history. Their financing guy -Bill- and the Sales man -Al- were very friendly and accommodating to my needs, I am an LGBTQ person and they treated me with respect and used my proper pronouns, that alone speaks volumes. I am proud and happy to say I am picking up my new car next week and couldn't be happier with how hard they worked to get me into my first vehicle. Credit building is not easy when nobody wants to help you rebuild it. This location met my needs and I will be happy to recommend anyone who is looking to rebuild credit to their location. Thanks guys! ~Markus

Mark Boller

Excellent polite knowledgeable sales experience. Honest upfront no nonsense great affordable deals even with drivers with little to no credit. Treats you like a friend instead of just a customer and a commission.

Travis Snider

Great place, great staff. could not have asked for better service! Really appreciated Greg, Bill and Al for their support and the send off for my new-to-me splendid 2016 Hyundai Elantra GT last week! Thank you so much, I highly recommend new drivers or even anyone looking for really good cars, some treasures can be found here!

Shannon Gillett

Were very rude to me, offered no help.

Shamiya

Great experience and very courteous staff. Finances easily explained with different option scenarios. Test drive freely. Staff came in early to accomdate my schedule. Very friendly and down to earth.

Jeff meunier

Great service!!! Greg and the staff were incredible getting us set up quick can’t say enough good about them!!

slender wolf

Had a great experience great service amazing car and has helped build my credit ????????????

RENEE D

Amazing experience, Friendly professional staff and so many choices in my price range. Highly recommend..

Keith Dewar

Needed a good car and fast, my car delivered, friendly and caring service

Tom N/A

Great service friendly staff. By far the best place to get a vehicle

amanda miles

bought a car for my daughter and was sold a winter tire package, was told to call and they would have them installed at no charge, guess what when it came time they said it was not there responsibility to have them installed.

Autumn Spirit

A Big Thank you to Ale at My Car in North Bay. Where to begin, the service we received was incredible, they helped us tremendously. In all of the vehicles I have purchased this was by far the best team to work with. I give them a 5 star and will return to see you for my next vehicle. Thank you so much for all that you have done for us.

Colton Baird-Rowe

Overall, I had a great experience! The staff was friendly, and really catered to my interests and needs as a buyer. This review falls one star short, though. I provided a deposit on one vehicle to hold it, but later changed my mind and purchased another vehicle. It took almost 2 months in order for me to get that money back (after a month I emailed, because it was taking so long). It was solved eventually so that’s fine. While I was purchasing the vehicle it was negotiated that if I purchased it before the end of the month then I could get a $250 gas card. It is almost a year later and I have never received it. I’ve emailed several times and even mentioned it in person when I was there and it was said they would look into it. Although, I would like to give a 5 star rating, I just couldn’t ignore these inconveniences.

Jason Dixon Topaloff

Welcoming staff. They are able to get an offer even if you have trouble with credit. Good place for starter cars

Lynn Pannell

A Big Thank you to Ale at My Car in North Bay. Where to begin, the service we received was incredible, they helped us tremendously. In all of the vehicles I have purchased this was by far the best team to work with. I give them a 5 star and will return to see you for my next vehicle. Thank you so much for all that you have done for us.

K HM

We went to the North Bay MyCar in April and bought our truck. Everything went great, all the employees there are amazing! Just yesterday I picked up a car for myself and I honestly couldn't be happier. It was a bit of a roller coaster, but Al and Phil were with me all the way! Thanks again for everything guys!!!!

heather stockhecke

Dont go there not impressed

Steve Ouimette

Great costumer service ,amazing reps,loving the car they got md and my fiancee

Jessie YT

Randy and Bill were fantastic to work with. They made buying my first vehicle easy. When there was an issue with my truck Randy was quick to deal with it. Would definitely recommend them ????

Jodi J

Great service. Al and Bill were fantastic. No pressure, patient and very helpful.

Shaelyn Tyers

Absolutely fantastic place to get a car! I just got my first ever car from here with Al and the customer service was incredible, all questions I had were answered without judgement, and it never once felt like he was trying to push me into buying a car or trying to up-sell me. I got the perfect car for my budget and lifestyle, and would absolutely recommend MyCar North Bay to anyone looking for a great used car!

Bree Allen

A wonderful buying experience from finding the right vehicle to having it delivered 2.5 hours away. Randy in North Bay was great. A stress free experience. Thank you

North Bay Avon

Amazing service. Couldn't be more excited to have my new car. Al, Bill and Terry were all pleasant and worked extremely hard to get me the best rate possible. I will never shop any other dealership again

Zen On

Just financed my first Car. MyCar’s Greg and Bill were extremely helpful and kind. No pressure when buying and they helped me find me the best car for my budget. Didn’t take long for me to get the car I wanted on the road. For competitive prices and friendly customer service I would highly recommend MyCar North Bay.

Jerry Burling

Very friendly helpful and will tell others

Elizabeth Martin

Al and Bill did the impossible and got me my first brand new car. Thanks guys. Your the best

Carrie Carlton

Had a very positive experience again with Greg Jamieson, very personable and professional. First time purchasing my own car in years and Greg took seriously all my requests and questions. It was an easy transaction from the time I found my car until I drove it off the lot. Would recommend My Car for great pricing & service.

Chris Stevens

Sales guy was really rude. Walked out.

Leah Vandermark

Needed a good car and fast, my car delivered, friendly and caring service

Candice Turcotte

Got a nice car at a great price that matched my budget. Thanks!

Monique Hornell

Thank you Al and staff for making my experience with MyCar, the first time I can say I enjoyed buying a vehicle. You made me feel comfortable and I am really loving my SUV.

paul guindon

Friendly, casual, relaxing atmosphere and most importantly very professional service: absolutely no pressure sales tactic ! Kudos to Al Atkins, our representative and Bill in finance. This is our 2nd vehicle purchase at North Bay My Car and hoping to finalize a 3rd for a Rav4. Thanks to Greg too for his assistance when Al was out of the office.

Betty Clement

I have to say that my husband and I have never been treated so good..it was a pleasant experience from the first phone call to the day we picked up our vehicle..Kudos to Bill Brandon Greg Jamieson and Al Atkins for going out of their way for both of us...thank you so very much...we will be back again in the future.

Carly Farrell

Great experience buying through Al and all the staff. Went above and beyond to get us the car we wanted and always willing to help and answer questions. Definitely recommend buying through these guys and would go through them again if we ever need another car. Thank you!

Thomas Armstrong

A wonderful buying experience from finding the right vehicle to having it delivered 2.5 hours away. Randy in North Bay was great. A stress free experience. Thank you

Steve Jamieson

I have dealt with MyCar several times when buying vehicles. The staff are knowledgeable, kind and treat you with respect. If you ever have an issue with a vehicle purchased there the team makes it a priority to rectify the problem.

Danielle Edwards

Worst car i ever purchased! So many intentionally hidden and half fixed issues. Cost me $1200 two months after i got the car. No help from Mycar!

Jason Rossetti

Awesome experience. Was stress-free and very friendly employee's. Thanks Al and Bill! EDIT: Almost been a year and I still have yet to receive my "$30 gas voucher" after calling twice and sending an email. Not a big deal but when you get asked to leave a 5 star review and they don't fulfil their part then that loses points with me.

David Thorogood

Very friendly people and fast,courteous staff very clean and neat there even the rest room

norm currie

Great place to shop for a vehicle. Financing team is amazing and got me in a vehicle with an amazing interest rate!

Kerry Irven

Super nice staff!

Robert Mcneill

Don't bother

Ariel Vogt

Great service!

Devan Laurin

Super friendly staff, it’s our second time back. They always make sure we’re taken care of!! Great service.

Mark Shokoff

Great service

Karen Dzupina

Good place to buy great price Philip was to deal with.had to trade my in because it was lemon The new one has been great and it only cost me a few more hundred dollars.Keep up the good work

Tina Hall

Randy and Bill were fantastic to work with. They made buying my first vehicle easy. When there was an issue with my truck Randy was quick to deal with it. Would definitely recommend them ????

Janie

Great Service and great vehicles at reasonable prices! Thanks to Randy at North Bay MyCar for all your help getting me into a new vehicle!

Janet Turnbull

I am so happy to have gotten my car from mycar.ca North Bay! The staff (Al Atkins and others) have been nothing but courteous and answered all my questions without hesitation and went out of their way to help me get my car financing lined up within my budget - actually less than my budget! Five star service! :)

Bradley Aubin

Great service!

Ruthann Benoit

Great service. Al and Bill were fantastic. No pressure, patient and very helpful.

cheezus g

Super friendly staff, it’s our second time back. They always make sure we’re taken care of!! Great service.

Viviane Hurtubise

I was very satisfied with the service I received. Thank you very much!!

Kelly Leonardi

Fantastic car buying experience. All the staff were polite and professional and my salesman Al was a pleasure to work with. Would recommend to anyone who is looking for their next vehicle. Thanks again guys, lovin the Mustang!

Nadine F-P

We needed to purchase a car and were on a tight timeline. Randy and Greg (I believe that is his name) were extremely helpful and made it happen This is our 3rd time buying a vehicle from MyCar within a 2 year period and we will probably purchase a fourth some time this summer Excellent service!! Robert & Nadine

connor brown

Best car buying experience!!! They truly work with you to fit your situation and don’t stop until you are fully satisfied! Amazing guys with great personalities and will definitely be coming back in the future when looking for a new car!!! Thank you My Car ????????????

Mark Champagne

They were rude

Cathy Morin

Excellent place to deal with! I highly recommend to anyone looking for a hassle free, professional and very personable experience purchasing a vehicle.

Deb Ball

Greg and Bill got it done. I was so pleased with their service. It was a great experience. Would highly recommend MyCar

Sara Norman

Had a great experience great service amazing car and has helped build my credit ????????????

Jason Labrosse

Strongly recommend, everyone at my car was very friendly and made my car buying expirence quick and easy. I had my new car within a few days and had no complaints.

Taylor Thomason

My credit isnt the best but for an company that's supposed to help with bad credit my wife has fair credit couldn't qualify. Should be more options available.

Johanna Van Duynhoven

I recently purchased a 2019 Kia Sorento, and the experience was great from beginning to end. Thank you so much for making everything from the selection to financing so effortlessly easy. I love my Sorento!

Sean Costello

Just traded in our car that we purchased from My Car and got into a very nice SUV. My Car staff will fix you up with no fuss at all, sit back let them do all the work you just come in when they call ya and drive away with your new ride its that easy. Thanks again for dealing with everything so professionally and quickly.

Beth Guindon

I'm in the process of buying my second car with MyCar. The service is exceptional, the staff is friendly, professional and a pleasure to deal with. Kudos to Greg, Al and Bill.

Meghan Bourdon

I am so pleased with the service I received at My Car! I had been car shopping for 2 weeks and was ready to just give up until I got a call saying I was approved! A big thank you goes out to AL and PHIL FOR ALL UR GREAT HELP!! I highly recommend anyone who is car shopping to go see My Car. You will be so happy dealing with this company!! If I could if give u 10 stars!! Thank You so much!!

Chantalle Murphy

Very helpful and went out of their way to make me happy and get the best deal possible ????stress free as well

Marilyn Trelnuk

Awesome staff, and excellent service for a great buying experience. I just bought my 2nd vehicle from them, and I will definitely be back!

Colin Deutekom

Thanks to Al and Bill. You Made buying my first car easy... Thanks for everything

aimee morgan

Excellent customer service . Made it happen got me in the car I wanted not settled for and at a price better than I wanted ????

jamie m

Bought our third car there. Great car, good service and left with a smile. ????

Brad White

Great car buying experience. The salesman Greg was a great help, from finding us the right vehicle to being prompt and courteous with all questions and concerns. We will definitely go back when looking for a second vehicle.

Martin Alarie

Good deals and great salesman

Debbie Jones

Love my new truck!

Anne Leblanc

Thank you Greg and Bill for the amazing service! They made buy my cars easy and super fast. I recommend MyCar to anyone looking to buy!

Helen Burke

I was very satisfied with the service I received. Thank you very much!!

Teri Morettin

My husband Mike Lebel and myself could not have asked for better service or knowledge from Al and Bill!!! We would recommend them to anyone. They are both awesome. We so love our new car

Susan redmond

Nice and easy got my first car at a price affordable for me.

Rory Tetreault

My wife and I just purchased our first car the team at my car North Bay delivered very helpful and informative. Love our new car!

loni keloni

Staff are friendly and accommodating. Was able to get the perfect car at a great price. Sales staff aren't at all pushy. Overall, great service and value, would definitely recommend.

Marlene Campbell

This is my third vehicle purchased for my car! I love the staff super friendly and make the experience a wonderful one. They are honest and do their very best to get you what you want . I just love them and recommend them to every one Thanks so much to the my car staff especially Al and Bill you guys ROCK

Dan Mcconaghy

I am so pleased with the service I received at My Car! I had been car shopping for 2 weeks and was ready to just give up until I got a call saying I was approved! A big thank you goes out to AL and PHIL FOR ALL UR GREAT HELP!! I highly recommend anyone who is car shopping to go see My Car. You will be so happy dealing with this company!! If I could if give u 10 stars!! Thank You so much!!

Jess

Nothing but a great buying experience!! Awesome team to work with! They got me in my dream car in no time at all!! Couldn’t be happier! Thanks guys!!

Sean Moore

Great service! Very happy with everything. Visit Al at my car!!

Canadas gg

Not very ontario disability friendly. If applying for a loan with odsp have to have perfect credit might have to look else where.

Isabelle Deschamps

Amazing car buying experience, was greeted right away and assisted me with exactly what I was looking for, extremely helpful and acknowledging staff. Highly recommend to anyone especially first time car buyers like myself :) thanks again mycar!!

Colleen Whalley

I was fed up and decided i needed a newer vehicle. I was pointed in the direction of my car. Well I quickly realized this was the best decision. They were not pushy, they listened to what I wanted. With an idea in place of what I wanted. We then started with financing. Well I was impressed with how he went about it. Looking for the best rate we could get. Their customer service was too notch. I was able to get the vehicle I wanted, with financing that i was beyond happy with. I was in the vehicle quickly with no hassle whatsoever. The staff at my car North Bay are without a doubt the best around.

Richard Ouellette

Friendly service and no pressure .

miss mack

i had an excellent and stress-free experience at this dealership! they are honest + upfront, friendly and knowledgeable. as someone who doesn’t know much about purchasing a vehicle, al and greg took the time to explain everything. they worked with my budget/credit and i went home with the car i’ve been wanting. thank you again guys!! ???? taya g.

Marilyn White

Great service ????????

Vanessa Henderson

Greg and the sales team at My Car were super helpful in purchasing my first car. Everything was explained thoroughly and in-depth, making it easy to understand. Definitely recommend them!

Mooner 83

Advert says that if you find a lower price, we'll beat it by $500 dollars. I was just about to buy a car, found the same model for lower price. Sales guy flat out said it wasn't worth it to him to give me that price and to take it or leave it. I left it. Filed with the BBB, bunch of crooks.

Mary Bradley

I came from out of town and everyone went over and above the service I expected! Highly recommend.

Ken Michaud

Outstanding customer service and simply the best online experience to make such a large purchase Five stars for the total buying experience.

Catherine Colton

Got a great used Nissan Vogue. I love it. The only issues were that there was no spare key (they're getting it for me shortly), the gas tank wasn't full (they filled it for me) and they forgot to tell me to bring my previous ownership - so I had to get new plates, even though I had just renewed mine. Otherwise, the service from Al was spectacular!!!

Jake Connelly

Good quality cars competitive prices

Sonya Brown

The staff at MyCar are professional and friendly as well as very knowledgeable which helped my son choose the right car at the right budget. The best experience so far when dealing with a dealership. I highly recommend going to MyCar.

Vanessa Turcotte

Never Ever thought I would be approved with a new car , after doing a consumer proposal last year. My credit wasn't the best , yet Bill & Greg made it work with amazing biweekly prices. I walked in last week just browsing , and left signing papers to my new car.3 days later I had my brand new 2020 Hyundai Elentra . They never once made me feel pressured or anything and they both had my best interest in hand. The process wasn't stressful and was extremely quick. I highly suggest Going to my car and speak with Bill & Greg you will not be disappointed what so ever.