We offer you the reviews of real people like you who are using the products and services of Autoline Toyota (Rent Cars) in the territory of Niagara Falls (Canada).
Right now the firm receives a rating of 4.5 out of 5 and the rating is based on 127 reviews.
You must have seen that its rating is virtually the top, and it's based on a high number of opinions, so we may think that the score is quite accurate. If many people have bothered to leave their review when they are satisfied, is that it works.
As you know, we don't usually bother to write scores when these are good and we usually do it only if we have had a problem or incidence...
This Rent Cars is included in the category of Car dealer.
My experience with auto line was great. The sales person who sold me the car, Rachel, was fantastic. She was extremely friendly, informative, and helpful, never making me feel pressured and answering my questions happily and efficiently, and I had a million. Glad I went with them and recommend anyone looking for a car to start there
I recently bought a Corolla from Paige at Autoline Toyota. I previously had a Corolla (and LOVED it) but was looking to upgrade to something a bit newer. I reached out to Paige and let her know my budget and what I was looking for. Paige quickly found me the PERFECT Corolla, that was in my budget and had low kms. It was my first time purchasing from a dealership and she made my experience painless. She was very knowledgeable and answered all of my many questions! Thank you to Paige and everyone at Autoline Toyota that made my experience purchasing a new car so great! I highly recommend Autoline Toyota to anyone who is looking for a new or used vehicle...and make sure to ask for Paige!
Paige at Autoline Toyota was amazing! I was shopping for my first car and was honestly clueless. I'm a student and budgets are tight and Paige was so understanding and considerate of my needs. I ended up purchasing my car from another dealership but Paige was so amazing and I will definitely contact her in the future. Thank you for everything Paige!
I was looking to buy my first car, and Rachel took care of me! She made sure that I found the perfect car for my needs. Then Kyla made financing a breeze! I felt right at home at autoline and had an amazing experience from start to finish!
I have been a long time customer with Autoline. All cars in our family have been purchased from them. Recently my Venza's computer system stopped working and it had to be replaced which would have cost me lot more but here at Autoline they took care of it, fixed my car in one day and gave me a really good deal. Staff here is really helpful and always ready to help. Kudos to John for helping me out to get this car fixed and guiding me in the right direction. I would request everyone to give them one chance when you are looking to purchase New or Pre-owned car. BEST DEALERSHIP IN TOWN!!
I recently purchased a new Toyota Corolla from Paige and the entire process was seamless start to finish. She was extremely knowledgeable and helped me figure out my options in regards to financing and features. Too, Kyla was very organized between with financing and communicating with my insurance company. I would absolutely recommend Paige, Kyla, and the AutoLine Toyota Niagara team to my family and friends.
Shout out to Marco and staff for a great car buying experience. The staff was personable, friendly, and knowledgeable which made the process very easy and the decision even easier. My kids appreciated the bow as well. Keep up the great work.
Wow! I am not the type to write reviews but this one was needed. I was helped by their employee PAIGE CAVEBROWNCAVE. When going to a car dealership, my biggest worry is being scammed out on all these extra fees that I am not aware of. However, Paige was extremely helpful, knowledgeable and friendly. She allowed me to go on multiple test drives to make sure I was making the right decision. When picking a car, I always feel extremely rushed. However, Paige took the time to clearly outline every detail of the transaction. On top of this, I was never afraid to ask Paige questions. She would tell me "car lingo" and I could easily and comfortably ask for an explanation in layman's terms. I would never go to another Toyota representative besides Paige. I really mean this!
Rachel is our favourite salesperson! She has always been there to help us with our car needs! Always fair and helpful. I highly recommend you visit Rachel if you are looking for a car!
Paige is very friendly, professional and honest. She makes herself available to her clients and makes sure that they are satisfied. I highly recommend Paige as a sales agent for Toyota.
Wednesday night at 5:45 pm and parts department is closed even though their website clearly says open until 6 pm.
I wanted to commend the team at Autoline Toyota for a great car purchasing experience. I recently purchased my first Toyota there under a bit of a time crunch because my previous vehicle was written off as the result of an accident. I dealt with Rachel (Sales), Kyla (Finance) and Brittany (Delivery). I cannot say enough good things about each of them. Each individual was attentive and professional. I appreciate the fact that Rachel took the time to explain my options, worked on all of the details involved with the sale, urged me to test drive all the vehicles I was considering and did this without being overbearing and within a tight time window due to my circumstance. She even test drove vehicles with me on her day off. Kyla was kind enough to handle all the work associated with financing through Toyota Financial Services in a manner where I spent a minimal amount of time on documentation but still felt as though I had all the information I needed. On the day I picked up my car, Brittany assisted me with a hands on demonstration of all my new vehicle's capabilities. This demonstration never felt rushed and she gave me some interesting insights into the operation of my new car. In my interactions with each of these individuals, I never felt pressured and always felt as though everyone was forthright while being pleasant. I think all three individuals did a great job. By the way, I love the car I purchased there as well.
I just purchased my first ever new car and I had the most friendly experience ever. Started out with Rachel which she is totally awesome, very friendly and knowledgeable. Great job Rachel, then to kyla which is also friendly, awesome and knowledgeable. I'm so happy I went to Autoline for my new Toyota. Great experience. I recommend anyone wanting a new Toyota go to Autoline. You will not regret meeting such a great group of people and the experience they have and most importantly how they make you feel. Thanks Rachel, Kyla and everyone at Autoline for all you have done for me making this an easy journey of purchasing my new car.
I had an amazing experience purchasing a RAV 4 Hyrbid from Autoline Toyota. I was nervous to make the switch to a hybrid vehicle but with Rachel's welcoming personality and knowledge on the brand, the experience ended up to be personable, simple, and almost fun! Rachel is professional and maintains a super friendly attitude at the same time, which my fiancé and I really appreciated. Kyla was also a great person to engage with, as she was incredibly patient with us. After such exceptional service I will definitely be back.
I had the pleasure of having Paige help me get a new car! Buying a new car can be intimidating but Paige was amazing with me and patient as well. She always answered any questions I had with a smile on her face, and I knew I was getting the best deal with her (which is hard with the chip shortage right now!). She made my whole experience very positive. Thanks, Paige!!! :)
The process of purchasing my first vehicle was a seamless and fun experience thanks to Paige at Autoline Toyota. She helped me find a car that best suited my needs and I ended up choosing a used RAV4 in great condition for a great price. Paige also followed up with me a week later to see how I’m doing and assured me that I can always message her if I have any questions.
I recently bought the new Toyota Corolla with Rachelle from Auto Line Toyota! Rachelle was very helpful and knowledgeable and made my decision in buying a car so much easier! She explained everything to me and set me up with a car that I now love! I would definitely recommend talking to her if you are looking for new car!
Rachel was very courteous and friendly. Answered my questions, have a thorough overview of the car upon pickup. Very engaging and personable. The whole shop made getting a car a breeze.
AWESOME EXPERIENCE!! Our first time in a Toyota dealership and Rachel, our sales rep made it a good experience. She was friendly and courteous!! Our lease is up in May 2019 on our current vehicle so my husband and I were just looking. Rachel took us for a test drive and showed us all the features of the 2019 Toyota Corolla. She took her time in explaining our options and we felt no pressure. We did end up making a deal because it was too good to pass up. It was a quick and smooth transaction and the staff was fantastic. We strongly recommend Auto Line Toyota!! Great service...Thanks again Rachel!!????
I just bought a used tundra from Paige and she was absolutely amazing to work with. The stress of buying a new vehicle can be tough but Paige relieved almost all of it with her zero pressure approach. I would highly recommend purchasing a Toyota of any kind from her. She was very knowledgable with all my questions and was quick to ease any concerns I had. 10/10 will be back whenever I need a new vehicle.
We contacted AutoLine Toyota via an online contact form to enquire about a car advertised. Rachel called the following morning first thing, and unfortunately the vehicle was already sold. She told us about another similar car and we went to …
We had a great experience with Rachel. She’s extremely knowledgeable and I would recommend specifically asking for her at this dealership.
I highly recommend Paige at Autoline Toyota! I reached out to Paige in early summer as I had a lease ending in September. Within an hour, she had sent me multiple quotes for both leasing and financing options for a number of different vehicle models along with suggestions as to what she thought the best option for me was given my budget, wants & needs. From there, we booked a test drive for the following week and I fell in love with the Rav4 XLE. She was patient with me and my family (was NOT pushy at all) and answered all of our questions without hesitation. She was knowledgeable, friendly, and fun to work with and made the entire process completely stress-free! Thanks Paige for helping me get into my new Rav, I love it! I will not hesitate to send everyone I know to Paige at Autoline Toyota.
I highly recommend this dealership. Very good customer service and friendly staff. A special shout out to Terry who was very helpful and knowledgeable of what kind of cars we wanted and he had a good patience and explained all details of what we needed to know about the car; also he was easy to talk to and he got us a very good deal. Also thank you to Gordon the financial sales manager who was awesome! He was very helpful along the way and communication was so easy with him we just shoot him a message he will reply right away. You can count on him. You would not feel that you were forced to get anything nor they were not pushy. We purchased a 2021 chr and I am loving it! We are still in the wait for our rav4 which will be next month. Looking forward to it. The best dealership I have been too. ???? ????
I recently required some service on my Corolla SE and both Rachel (sales) and Christina (service) went above and beyond to ensure that the work was completed under warranty/purchase agreement. I had my car in twice in the last couple of weeks (separate appointments) and both times the staff worked to ensure I left a very happy customer. Thank you for efforts, ladies. I really appreciate it.
I was soaked an exhorbitant amount of money for each service they did. They upsold me every time. Even their base service is ridiculously expensive. There's no reason why they should have charged over 600 dollars consistently for routine services on a new car. Will never go with them ever again. Took it somewhere else for a service and was charged a tiny fraction of the price Toyota charges. They also didn't pressure me with up selling but just made recommendations. Avoid at all costs!!! Toyota is a great company but their reputation is being tarnished by this location.
Big shout out to Rachel Balak, salesperson extraordinaire! Rachel got me a fantastic deal on a used van. 5 stars for Rachel and Autoline Toyota.
I bought a car with the help of Paige and it was the best experience I could have ever hoped for! She went the extra mile and made me feel so comfortable and informed when it came to making my first car purchase. The employees at Autoline were upfront and honest with me. I couldn't possibly be happier with my new car. Quality product and quality staff. Anyone would be lucky to go through the buying process with Paige, she's amazing!
Autoline Toyota was super easy to deal with. I live outside the area, but drove a couple hours out of my way because the service and price were right. Paige is extremely helpful, and knows A LOT about Toyota Tacomas. One small observation ... this might seem like a small point, but auto sales is a customer service industry, so the little things matter. I've bought a lot of vehicles over the years, and this is the first time I've ever pulled off the lot in a vehicle that didn't have a full tank of gas. Usually you drive away with an oil change or two covered, or a tire rotation on the house. Again, doesn't change my view of Autoline on the whole, but these extra touches are meaningful.
By far, buying a vehicle at Auto Line Toyota was the best experience I’ve ever had purchasing a vehicle. Having purchased many vehicles in the past, I was fully prepared for pushy sales tactics and constant up-selling when I walked in. I had the opposite experience with the sales team at Auto Line and couldn’t be happier. I told Paige (sales) what I was looking for and what my budget was and she showed me exactly that, and didn’t try to push me into anything else. Paige was knowledgeable and answered any questions I had about other models/vehicles. Working with Kyla on the financing was equally simple and straightforward. Kyla let me know my options and accepted my decision without question. Rachel (sales) was kind enough to set up my Toyota Connect and run through the features when I picked my new vehicle up. So refreshing to work with a sales team who truly listen to your wants and needs! Thanks again to Paige, Kyla & Rachel!
Rachel, was a great help in finding my new car. She made the experience feel like we were friends and not a sales person and client. She also was there to support me all the way through the buying process. Great sales lady I would purchase …
I recently purchased my first car (a Toyota Camry Hybrid LE) from Paige at Autoline and wanted to share what a wonderful experience I had. Right from the get-go Paige was professional, knowledgeable, and courteous. I got excellent tours and descriptions on all the vehicles I test drove and I never had a question she couldn't answer. It was also nice to not feel like I was being pushed into a car I didn't like. I would happily come back to buy my next car. Another bonus was the car come out glistening off the lot and was sparkily clean on the inside as well.
My husband and I were looking to upgrade from an SUV to a van, as we recently had another child. We were greeted with shining professionalism, and friendliness at the door. We dealt with Paige & Gord, and we couldnt possibly say enough great things about them. There was a wait on our van due to production, but they kept in touch frequently to keep us updated. It was by far our most pleasant experience ever. Toyota should be proud to have such wonderful staff. ????????????????
I bought my 2020 RAV4 from Rachel at Autoline in august! Rachel was a pleasure to deal with. Her product knowledge and professionalism were top notch! Her bubbly, easy-going personality made it easy to connect. Not to mention she gave me the BEST test drive I’ve ever had! If you’re in the market for a new vehicle, stop by and see Rachel! She won’t disappoint:)
Twice this week I have dealt with some one who doesn't make the call back. I have inquired about repairs to my vehicle and was told I'd receive a call with pricing. I have also been hung up on during my wait on hold and I still don't have a …
It has been two months since the purchase of our Corolla Hatchback SE. We were in a bind and needed a lightning purchase. We worked with Paige to discuss financing options. There was no pressure to buy and she took the time to explore various options and their impacts on monthly payments. Once the deal was done, Paige spent whatever time we needed to understand the features of the car and let us know we could connect with her anytime if we had further questions. She followed up with a call a week later to see how we were liking the car. In short - we love it! I am so glad we went with Autoline Toyota and was very happy to have had the chance to work with Paige.
I brought my 4Runner in to diagnose an issue and my experience was excellent. Courteous Service staff, the entire property / shop / reception was very clean and organized. I really appreciated the friendly and knowledgeble Technician Paul coming out and talking with me about my concern, that was really appreciated. I look forward to using AutoLine for future work and my winter tire purchase and installation. I will be sure to recommend to others.
I recently bought my first new car 2021 Rav4 XLE and Rachel assisted me. I couldn't ask for a better advisor, All my questions were answered very quick. She went over and beyond! All staff are accommodating and friendly, I also had a pleasure working with Gordon he explained everything that I need to know and he responds quickly. Overall experience was Fun, Exciting and Superb!!!
We have been visiting Autoline Toyota for more than a couple years and have always been quite satisfied at this dealership. Initially we started with servicing our car and Rebecca in service was always very warm and helpful. They always give you the attention you are looking for with full satisfaction of the services done. Then as we were browsing around we came across this very cheerful and bubbly young girl Rachel. We hit off right away coz she’s very friendly and patient. She’s always smiling whether or not we buy the car. But when we found the car we wanted we thought of Rachel. She helped us right away, told us all the details and info that one should be aware of. We bought the car from her knowing that we will always be happy with their service and customer satisfaction. Right from top management to service department a real pleasure to deal with. Thank you Rachel and the rest of the team. It’s worth the drive from MARKHAM:)
My husband and I met Rachel when we went in to update my car to the new hybrid. Rachel's service was top-notch and we actually had a lot of fun in the process. She is smart, funny, knowledgeable, honest, and really knows how to do her job well. We ended up flipping both of our leases and are now driving two new cars. Great job to her and the entire team. Kyla, as usual, made us feel very welcome and at home. She is an expert in her job as well and the transition was made seamlessly. Excellent service professionals. Thanks so much!!
Very friendly staff and great customer service. We recently bought our second car from them - our new Toyota CHR. We are very happy with our car. Rachel and Kyla are amazing - very sincere and genuine folks. We highly recommend this dealership. Keep up the good work! Thank you for your outstanding service.
Buying my new 2020 Rav4 all wheel drive from Auto line Toyota was a pleasure. The Person that took me for my test drive Paige Cave-Browne-Cave Product Advisor Was very knowledgeable she told me all about the Rav4 and all its Safety-Features. I also met Kyla Pete and his receptionist all a nice bunch of people. The hole staff was nice.
Words cannot describe how great Rachel was to deal with. From the moment I picked up the phone to inquire about the vehicle of interest Rachel was informed and professional. We were able to negotiate via email and phone which is tough in this industry. As a resident of Toronto the drive to Niagara was well worth it and definitely will not be the last vehicle we purchase from Rachel and auto line Toyota. Thanks Rachel you are amazing and a wonderful person. Keep up the great work!
I went searching for a car worried that it would be a total headache, but a friend of mine recommended I go to Autoline Toyota and see Rachel so that's exactly what I did. Rachel made it so easy and fun, she was a delight to deal with, I'd give her 6 out of 5 stars if I could.
I love my blue truck. Rachel does a great job! She was very knowledgeable and not pushy. See her for any vehicle needs
We recently purchased a rav4 with Terry as our salesman. He was easy to deal with and when we had a minor issue with the car he took it upon himself to make sure it was dealt with efficiently. Overall good experience.
Rachel and her team were absolutely fabulous! Everything was quick and everyone was so helpful! If you ever get a chance to stop by, just go to Rachel, she is so sweet and you will love her like a sister or a daughter! Thank you Rachel for everything!! We'll be coming to see you again soon!!
Top notch service from Rachel & Kyla! They make you feel like your part of their family. They are extremely knowledgeable and take the time to explain things. They make you feel valued and respected as a customer. Absolutely outstanding! I love my new Carolla! Thank you!
Purchasing a new vehicle has not been something I look forward to. Past experiences with upsells and pushy sales people made it even less enjoyable. But my recent purchase of a C-HR from Paige was painless and trouble free, much appreciated. I love the vehicle! Thanks again
We bought our Toyota Corolla 3 weeks ago. The sales associate Paige spent whatever time we needed to understand the features of the car and let us know that we could connect with her anytime if we had further questions. She followed up with a call a week later to see how we were liking the car. We are so happy with our car. We were very happy we went with Autoline Toyota and very happy to have had the chance to work with Paige. She was very friendly, knowledgeable and professional. Thanks Paige for a great car buying experience.
I recently bought Toyota Sienna from Autoline Toyota. I had a pleasure dealing with Paige who provided an excellent customer service throughout my buying process .Being a first time new van buyer, I had a lot of question on both product and finance side and Paige patiently handled all my inquiries. I also want to Thank Kyla for explaining different financing option and making my payment plan much affordable. Thanks Autoline Toyota for providing great customer service!!!
Visited Autoline in search of a new car. We were greeted by Rachel. She gave us an overview of their cars and asked questions to find the best fit for us. She showed a great deal of knowledge of her products and didn’t try to oversell us. She worked hard to get us the best fit for our needs. We never felt rushed or pressured. The staff who took care of us to complete the sale were extremely helpful. Answering all our questions and made us feel comfortable. After having our 2018 Corolla for a few days we had a few questions. Everyone we talked to was very helpful and happy to spend the time with us. Overall a great experience, look forward to dealing with service department for maintenance. We will definitely come back to Rachel and Autoline Toyota when it comes time to replace our second car.
I purchased a Camry from Rachel back in the summer. I came in for my first service and she came right up to me to say hi and asked how I was liking my new Camry. She remembered every detail from when we first met. Her memory is very impressive. I have been buying cars for a long time and I can honestly say she was the best rep I have ever dealt with. She may be young, but she's very talented. Thank you again Rachel for your excellent customer service.
I was VERY pleased with the service i received from Paige when I purchased my 2021 Highlander. She was very patient with me while I was making my decisions. No pressure ...always there to help!
Excellent experience, very smooth from start to finish. Paige was very nice to deal with, very helpful and informative.
This was my first car purchase and Gordon was our salesperson. He did an excellent job of explaining the details and pros/cons of the respective vehicles. He worked with us to find a vehicle within our budget and was willing to help with …
All the staff at Autoline Toyota has been incredibly friendly and helpful during the car shopping process. In particular, Rachel helped me by showing off all the features and benefits of several different vehicles, and was (and is) always willing to answer any questions. At the same time, she never applied any of the high pressure sales tactics that I experienced at some other dealerships, When I decided on a vehicle to purchase Kyla helped me with the financing details and Brittany helped with all the details on delivery, and everyone was wonderful to deal with, and made certain to let me know that they were available to help with any questions I might have after purchase. Highly recommended.
Building, sourcing and receiving my 2021 Tundra was a great client experience! Paige did a fantastic job from start to finish and was a pleasure to deal with. I would recommend Paige and her AutoLine team without hesitation. I couldn't be happy especially during these trying times...
Great experience. Paige was super helpful through the whole process. Love my new car.
I live 6 hours away from Autoline and they will only ever be the place I go to buy my vehicles! It is as easy as picking up the phone and calling! I get amazing service no matter how many questions I ask, everything is made so straight …
Honestly the best customer service I've ever experienced!! Rachel was extremely helpful with explaining and showing us how our new Tacoma works. Staff went above and beyond to make our dream truck come true. Thank you so much autoline Toyota, you guys rock and I will be sure to tell everyone to check you guys out first when looking to buy ❤
Marco, Kyla and Brittany were amazing to deal with when purchasing our Tundra. This is the 3rd toyota we have purchased from Autoline and would never go elsewhere. They go out of their way to ensure you are happy. All the staff are friendly and welcoming. Thank you for always taking good care of us. ❤
I could not have asked for a better experience! Rachel made me feel at home and everyone was so accommodating to ensure everything was to my satisfaction even allowing a secondary inspection. Vehicle was so wonderfully detailed, all my friends said it looked like new. Prior to my purchase, I looked at a few other cars and judging from those experiences, I consider myself fortunate going to Autoline.
Friendly, competent, and informed staff. No hassles, no old-school “make you wait for 30 minutes while I talk to my manager”, kind of BS, like the other place next door. Strongly recommend, and will continue to patronize this dealership going forward.
Although I haven't purchased a vehicle (yet) from Toyota, it has definitely been such a pleasure to have the sales associate Paige help me out on my car journey! I've never experienced such a genuine, authentic and kind sales person in my experience of dealerships. If you're looking to not be pushed around or pressured into something that isn't for you - look no further, Paige is your girl!
I’ve been a client of Autoline Toyota for some time now. It started with my pre-mid life crisis purchase, to downsizing, to now upsizing again!!! Rachel was so great to work with.....we discussed what I was looking for and why, and she made it happen!!! Got to meet Nick from the detailing department, and it was really nice to actually meet someone from that end of the process! I have a whole new appreciation for how spotless pre-owned vehicles from Autoline are! Thank you Nick...my RAV4 is immaculate! So thank you Rachel for my best car purchase experience to date!! I’ll be back to see you in a few years for my actual mid life crisis purchase....wearing my converse of course!!!
What a great buying experience! I bought my previous Toyota from a nearby dealership, and they don't even compare on any level to Autoline. From the moment I walked in, I was treated with respect. Paige is a wonderful salesperson, and answered all my questions. Not pushy, no pressure easy-going young lady. A breath of fresh air in a car dealership. Thank you to all of you at Autoline, and keep up the good work.
I bought my first new car from Rachel. She was very good and very nice. Te amo Rachel :) amo mi corola :)
Just bought a 2018 Highlander from Rachel Balak she was fantastic! We were very impressed with her! I will definitely be sending family and friends her way. Thanks Rachel.
I just purchased a 2020 Corolla. Rachelle was my sale rep and she was great! Very knowledgeable. On our test drive she showed us all the great safety features, which is exactly what I was looking for in a car. I love my new car and I'm glad I chose Toyota!
In the process of buying my first car. Paige was such a big help in helping me find the right car to fit my budget! She made it so easy and fun plus she is very knowledgeable and knows what she's talking about! Thank you to Kyla as well for making the financing part super simple! Can't wait for the arrival of my new RAV 4 Hybrid! :)
It was really a positive experience dealing with Autoline Toyota. Rachael, Bruno and Jon were all friendly, accommodating and well informed. The give and take of negotiating was friendly but appropriate. All of my requests were met fairly and I purchased a Camry feeling quite satisfied with the move. I look forward to dealing with Autoline in my future service and negotiations. They were all very professional. Rachel, in particular, is a credit to Toyota.
Just wanted to reach out and vocalize my total satisfaction with Paige at Autoline Toyota! Even though my husband and I found our vehicle elsewhere, we were so impressed with her impeccable customer service. She even took us in for a last minute appointment to do a test drive with no hesitation. She was so informative and had our best interests at heart. Thank you so much Paige and if we do end up needing Toyota service in the future, it will definitely be you! Alex and Neil.
Leased my first Toyota Corolla from Autoline Toyota a week ago. Sales associate Paige was the one who helped me with the whole process, I’m not a car person at all so I was dreading to do car shopping... but Paige was super helpful in explaining everything, answering all my questions. When I picked up the car, she took the time to go over different features with me, said I could contact her anytime with any questions. Shout out to Paige and the general manager Jon for making my car shopping experience hassle/stress free!!
My fiance and I went to renew our lease and worked with Paige. She was so sweet, knowledgeable, patient, and helpful with the whole process. She laid out our options knowing what was most important to us, gave us plenty of time to make our decision, and encouraged us to do a test drive which helped with our decision. We are so happy with our RAV4 and have already recommended it to our family who also love it! I would highly recommend working with Paige, it was the easiest and most comfortable car buying process I've ever had for sure. It was also nice to have an all-female team with our financial advisor, Kyla! Overall we had an excellent experience at Autoline Toyota :)
I recently moved to the Niagara region and wanted to make my dream of owning a Highlander a reality. I am so grateful that I stopped at AutoLine Toyota and met with Rachel. She was friendly, knowledgeable and so sweet with my little girl. I never felt pressure and shes always available for any questions that I have. I am now the proud new owner of a 2021 Highlander Hybrid! I’d definitely recommend Rachel and AutoLine Toyota to anyone shopping for a new car..I was so happy with my experience that I sent my mom there to purchase her brand new Venza a few weeks later and I will continue let people know about my experience.
Just picked up my 2020 Corolla the other day.. wanted to shout out Paige and Rachel for their help, extensive knowledge and respectful demeanor. They helped me easily trade in my ride and without being pushy were pleasant and informative getting me into the Corolla. You guys have a strong team there! Graham
Rachel! We love the RAV4 hybrid you found for us:) You made this purchase fun and so simple. It was such an enjoyable sales experience. We will be sure to be back in the future. Thank you!
Autoline Toyota was one of the best car shopping experiences we have dealt with. Our product advisor, Rachel Balak was exceptional. She really took her time with us & was never pushy. She made our buying experience pleasurable! The managers …
I recently bought a used Corolla at Autoline. Paige was so approachable and helpful in assisting me find the perfect car according to my need. Everything was like a breeze. Such a good experience.
Have been dealing with Autoline for 10 years and between myself, family and work colleagues we have leased around 15 new vehicles in that time. Quick simple and easy which appeals to me. Lately we have been dealing with Rachel. I would highly recommend her. She is first and foremost very friendly and genuine. She is also very product knowledgeable and highly efficient at getting back to me immediately with whatever information I need to make decisions. Her customer service is first rate!! Thanks Rachel!!
We could not be happier with the service we received from Autoline Toyota. The process from start to finish was very smooth. Paige Cave-Brown-Cave is an absolute delight! She was able to answer all of our questions, with honest answers without ever being pushy. Of all the dealerships we visited in the search for our perfect vehicle, we felt most at ease and in good hands at Autoline. All of our waranty and service questions were explained in great detail by Christie and Gordon. They took the time to ensure we were getting the best value for our needs. Rachel patiently helped us get to know all of the new features. Great experience!!
Amazing experience purchasing my "new to me" car a couple weeks ago. Terry was genuine and easy to work with. I am so happy with my car, it was definitely love at first drive! Will definitely be back .... someday down the road
This was the most pleasant car buying experience I've ever had because of Paige. This was my 3rd Toyota purchase. As a woman sometimes a salesman can come across with a demeaning tone simplifing answers too much, probably unintentionally. Paige answered each question eg difference in tire size and how it related to the ride, with patience and knowledge. I felt confident that the car i ordered, a corolla cross, sight unseen, would be the vehicle that i wanted. I love my corolla cross! Thank you Paige for a great experience. I will refer friends and family with confidence.
My needed to update to a 7-seater and worked with Paige. She extremely nice, quite knowledgeable, and helpful with the whole process. The Highlander is a great car. I would highly recommend working with Paige. The financial advisor Kyla was equally great. A great experience overall. :)
I can't say enough great things about Kyla and Rachel from Autoline Toyota. I purchased my Tundra in 2020, and Rachel and Kyla made my experience so enjoyable and easy. So much so that we decided to come back and purchase another vehicle from them this past week. These two people are directly the reason why we come back to Autoline. If you're looking for a Toyota, go to Autoline Toyota and ask for Rachel. You will not regret it!
Paige was amazing to work with while purchasing my used vehicle from Autoline Toyota. She was super friendly and very informative, always helping in any way she could. I am very happy with my purchase. I would definitely recommend working with Paige!
Paige and Kyla are amazing! They were both super nice and helpful when I bought my new Corolla. I would recommend them to anyone who buying. I told them beforehand that I was a first time buyer and they were very supportive and patient with me during the whole process.
I bought my RAV4 at Autoline about 3 years ago and have always had it serviced there. When my daughter bought a Toyota Matrix in Scarborough and the engine died on her way home from picking up her car I immediately called Amadeo, Autoline's service manager. He suggested I tow the car there for them to diagnose it, which I did. The engine was "cooked". My daughter was distraught. She had no car and no money to buy another one. Amadeo suggested a plan of action which I took. Later that day he called again to say that they had one on their lot. We went to look at it. John, the general manager, had heard the story and gave us an excellent price on the car and we bought it immediately. My daughter was back on the road the next day in a perfect car that she loves and one that was clean with low mileage. We ended up getting a refund on the car from Scarborough with some pressure and a call to OMVIC. Amadeo told me that some things happen for a reason. KARMA! I couldn't be happier! What an awesome, friendly and helpful staff!!! They have gained two customers for life. Thanks from the bottom of my heart to Amadeo, John, Kayla (sp?) and ALL the wonderful staff at Autoline Toyota!!!!! Caroline Well, 2021. I took my vehicle in for winter maintenance and, unfortunately, did not get honest service. My muffler was loud due to going over a concrete island that did some damage. I didn't mention this when I brought it in. When I got a call from them with a report on the RAV, they didn't mention the noise the muffler was making. So I asked and the mechanic told me that the exhaust rusted apart. When I told him what happened, he didn't know what to say. Not impressed and confidence lost.
Paige was great during the process in helping us get our new Rav4. She was very personable and a pleasure to do business with.