We have the information of people who purchased the services and products of Iversta Car Rental (Rent Cars) in Moosonee area (Canada).
Nowadays this firm receives a rating of 4.3 out of 5 and that score is based on 127 reviews.
You may have noticed that its rating is very positive, and it's based on a high number of scores, so we can be quite sure that the valuation is quite credible. If there are many people who bothered to give their review when they are happy with the business, is that it works.
You know that we do not usually bother to write reviews when these are correct and we usually do it only if we've had a problem or issue...
This Rent Cars corresponds to the category of Car rental agency.
My first time renting a car was with Iversta. From start to finish, it was a great experience. They offered me a better deal than all the other car rental companies, were professional, and had excellent customer service. I recommend them 100%. Absolutely no complaints!
Upon arrival in Toronto, there was to renancy a car. This company has pleased with service cost and speed of execution of all documents. in the price is already involved insurance and taxes.
Excellent car And Excellant support from IVersta manager And Employee, they are very supportive to customers, Alex is the manager, he is a great gentleman and Veny is a wonderful guy, they both provide extremely the best support . I am dealing with them for the past number of years so lovely..
Bad experience. They don't have responsibility of calling customers if the vehicle is not available. I reserved the vehicle on line and the vehicle is not available with them. I called them to go and pick up the vehicle and they recklessly said that vehicle is not available.
Good service price reasonable
Thanks Alex! Another great experience - excellent car and service. I've been renting cars from Iversta on every trip to Toronto for about 4 years now. Always its convenient and super efficient.
Friendly staff and well maintained cars.. seamless paper work.. definitely coming the second time round!????
The service is polite and courteous. I've rented from them several times without any issues.
Brilliant! No need to stand in line!! Iversta picks you up at the airport, takes you to their nearby office and you're done....and when you return the car, they'll drop you off at the airport as well. Less hassle, long waits and headaches. I'm definitely using this service again!
Excellent experience. Alex and the team were fantastic to deal with. They were very accommodating, friendly, professional and knowledgeable. I wouldn't even think about renting from anywhere else. We got exactly the car we requested. It was in great condition. Overall, the entire experience was an easy 10/10.
Be careful, he can cheat you،Too bad for the daily rent a car. Bad experience.
I've been working with Iversta for the last 4 years - and my business relationship with them is remote. I contact them ahead of time prior to flying back home to Toronto and the car is always ready. Their cars are in excellent condition, the staff is super helpful and quick with their service and inspection is swift in and out. I have a great relationship with the owner as well - Alex - who makes sure he gets to know his customers and is always available to help if need be. Alex has become a friend and I always rely on him and the team.
Friendly employees and fabulous boss! The cars that I've rented for so many different years are all in good conditions. This is the only car rental company I've recommended to my friends and relatives.
I just experienced a good rental company. I picked up with Alex, a caring professional who advice me to save and offered me some excellent promotion. Quick pick up from Viscount station and also offered beverage on office. At the drop off, Moe took care of everything fast and dropped me at Viscount again. They also didn't charge me extra for couple of minutes late. I will definitely return.
I had a great experience overall. Someone went over with me any scratches and nicks over the car to make sure I wasn't charged for something I didn't do. The car was great and I wasn't overcharged for anything. Make sure you ask a lot of questions so you understand what you are paying for. My only complaint would be the seats maybe. They looked like dirt hit them so I couldn't tell if they were 100% cleaned. Other than that, I will definitely go with them again. They are 100 times better then Enterprise car rental! (Got ripped off by them too many times). Loved my experience at Iversta car rental!
Good rate, good car, good service.
I am glad I found iversta car rental in Mississauga. I recently arrived in Canada and was looking out for car rental options which would not make a big hole in my wallet and at the same time not compromise on service and quality provided by the rental car company, and I would say iversta is exactly what I was looking for ! I have rented cars from them more than 5 times in the last 6 months and I've not had any issues with either the car, their service. The folks working at the front desk are extremely helpful, polite and courteous. Vinay and Jashan have been helping me with all the car rentals till date and they are exceptionally wonderful to work with. They would explain all the terms and conditions clearly and precisely and make you feel very comfortable in the entire process. They have some really good discounts when you book a car for a week or more. Thanks team iversta !
(Translated) After I rented the car for 2 months! I was locked out of the car because the electronic lock was defective. I was out in the cold and asked me for money to bring me the second key. the car was on and I only got out for 20 seconds and when I came back it closed by itself with the car on! why do i have to pay for a car defect? Then I had an accident and the insurance I paid in the contract did not cover the damage. I had to pay out of my own pocket .. the owner told me that the insurance only covers big accidents! absurd! Inefficient service. Now I don't recommend this company to anyone because it's not a good service. No more! never ever! (Original) Dopo che ho affittato l'auto per 2 mesi! sono rimasto chiuso fuori dall auto perché era difettosa la chiusura elettronica. Ero fuori al freddo e mi ha chiesto soldi per portarmi la seconda chiave. l' auto era accesa e sono sceso solo per 20 secondi e quando sono tornato si era chiusa da sola a auto accesa! perché devo pagare per un difetto dell'auto? Poi ho avuto un incidente e l'assicurazione che avevo pagato nel contratto non ha coperto i danni. Ho dovuto pagare di tasca mia.. il padrone mi ha detto che l'assicurazione copre solo incidenti grandi! assurdo! Servizio inefficiente. Adesso non consiglio a nessuno questa compagnia perché non e' un buon servizio. No more! never ever!
When I was in Toronto, I used the services of Iversta. A wide selection of cars in different price categories. Simple procedure of rent. The car can be taken directly at the airport.
They are very nice and very accommodating. Prices are very much affordable!!! :)
We recently went on a business trip to Toronto, and the big name car rental rates scared me away. I refuse to pay $60/day for a small rental car. I read the reviews about iversta and took my chance by booking an economy car at half the price of other car rental places at Toronto Airport. Well, I was fully aware this place is offsite, but everything went smoothly for the pickup, we took the train to Viscount station and Alex was there to take us back to the car rental office. We couldn't be more pleased with how we were treated and this might be my best car rental experience ever. Had the car for 8 days, and Alex took us back right in front of our departure terminal after we returned the vehicle. I would definitely rent from them again in the future and would highly recommend iversta to anyone who needs a rental in Toronto.
Used Iversta for last-minute rentals after reading the reviews here. Vinay, Dilbagh and the rest of the team provided a high degree of service, the vehicles were clean and the cost was very reasonable given the last-minute reservations. Highly recommend using them!
I have been renting cars from Iversta for the last 5 years, it has always been a great and hassle free experience, they arranged to pick me up from the airport on arrival and send me to the airport upon returning the car. Their A+ service quality is highly recommended!
Awesome service ..!! Vinay is the best person. Thanks Vinay for such a good service. Appreciated.
best car rental station I have ever been to! Easy handling, very nice car and very friendly staff! I recommand them to anyone!
Toronto Car Rental - is a very good Car Rental Service. At first place, the web site is very constructiv and easy to use. You can make a reservation whenever you need it just using the internet, like i did. They have some profitable offers as well, like "Weekly Discount", it saves up to 15-20% of your money if you rent a car more than for a week. It is very profitable terms, I think. All cars are in a very good shape, all new and clean, no bad smell inside as as it happens sometimes. I really recomend it!
Great friendly service. This is a nice alternative to the busy airport car rental agency. I def recommend it.
Great service. Friendly staff. Highly recommend.
It was a busy time when I picked up the car. Rental company gave the car from the previous customer to me directly, and they didn't have time for cleaning and sanitizing. Big stain in the trunk and floor mats were muddy. Dash board showed maintained needed, and found it was 2000km over due. Office people and shuttle driver were very friendly and professional which was the only thing I can recommend.
Friendly service and fair company. Would use again and can highly recommend.
Satisfied. Picked up the desired car. Machines are all new and serviceable. I will handle! Recommend!
Great experience. Cheapest car rental in GTA.
Used these guys for the first time and I have to admit there communication was excellent, I was messeging straight from the Google message tab and they answered everything promptly and ensured that my wife would have no issue when picking up the car. I would definitely uses them again as their prices are so much better then onsite at Airport. The customer service rep Vinay was excellent and very accommodating. Thanks again guys!
Good excellent service
I wish I could 0 stars. Very disappointed with them. There was a small scratch in the car when I returned (size of a nail) but the they wanted to go for the insurance and make money off of it. I was charged USD around $550. Most big rental companies disregard damage that small. Any ways, its a lesson learnt. I would not rent from here again and would notify my friends as well. Second Review - Aug 22 Responding to iVersta's comment and adding to mine: I do not have a bad insurance nor the damage was big like you mentioned. I am attaching picture to this comment. But I would like to admit that iVersta was VERY HELPFUL in getting me my money reimbursed from my insurance (again, which is very Good. I have Progressive Insurance from US which is one of the #1 with deductible only $100). That said, I would have realized that this is the small car rental company and even a small damage affects them. I should have sorted out with the manager but now that I have. I would like to thank the Manager for being extra helpful in dealing with this damage. I still would have hoped that this damage was to be ignored and this observation is only based on my experience with major car rental companies. I would like to apologize if my original comment painted a bad picture on the company
Professional and nice service. Will rent from them again.
What a great service! They entire experience was a step beyond what could be expected. I am singularly pleased with the vehicles, the pick up and drop off but mostly Alexander and his team. They are a wonderful group of people. They are running a great little business. I wish them every success and look forward to my next rental from Iversta
Nice Service by Iversta Car Rental. I am using cars of this company since last 6 months.
Great service Great price Friendly, professional and honest people!
Alex is a good guy. Reasonable and flexible. Say what you want, and he'll do his best to get it all arranged for you.
I've rented with Iversta for 3 years in a row. They are always prompt and professional.
Needed a car last minute for the weekend for an expo and they were willing to help me out. Fast and easy service. Amazing rates and quality cars. Definitely coming back again! Thanks a lot Vinay!
Very good service and cheap rates
We had a hardtime finding the pick up location because it was our first time renting from outside the airport but the price was cheaper than the ones from the airport. Staff are nice.
Amazing service! Nice and helpful people! We've rented with them three cars, a family van and two smaller cars for town trips. The cars are new, clean and very well maintained. We'll definitely return back if we need to rent a car. Highly recommend them!
Ok good price
Excelent Rent-a-Car Company . Pavel V.
Excellent and quick service..... will definitely use then again....
Great price and staff.
(Translated) We have rented two different cars for long periods and everything has been excellent. The treatment of managers and help to manage last minute changes with the duration of the rental. Also with an excellent price, thank you very much for everything (Original) Hemos alquilado dos coches distintos en periodos largos y ha sido todo excelente. El trato de los encargados y la ayuda para gestionar cambios de última hora con la duración del alquiler. Además con un precio excelente, muchas gracias por todo
i have rented 4 times from Iversta the cars are good clean and a lot cheaper than going to the big auto rental places , i prefer the personal service , i walk in the door they welcome me . what more can you ask for .
Nice staff, great cars, reasonable pricing.
Reasonable price and very good customer service
Lowest rates for the car rental in GTA
I would not recommend booking with Iversta.
they misuse the credit card information of my brother after we return the car.
A great economical rental company and the staffs were very helpful and professional. We rented a Dodge Caravan for our roadtrip to the Algonquin Provincial Park, Ottawa and Thousand Islands.
Nice folks, Mr. Vinay was accommodating, polite and helpful, the rental prices are much cheaper than the main big names in rentals, clean and nice vehicles. One issue: Rental Office is Off site. Limited mileage policy may mean a bit of restriction. I recommend them for car rental needs.
Great service and car inventory, I got a pretty good deal on my two+1 week rental. Make sure you call them to ask about rates as compared to what you see online, Vinay will hook you up with a great deal. Probably going back soon for next rental.
Great costumer service
Had a very pleasant experience. No hidden fees. What you reserve online is the final price. The process is very easy. The people were pleasant to deal with. Would definitely rent with them again.
I have been renting from this car rental place for 5 years every time I visit family in Toronto (and I do at least twice a year). Alex, the owner, is a honest, nice man. I watched him grew this place from small to now over with 100 cars. Their rates are usually much better than others and He never try to "ding" me with any small scratches on the vehicles. I also much rather support local small business like this than big national franchises like Budget and Avon. I recommend you give them a try.
Can't go wrong with them for the rates and service available. It is a busy operation and communication could be better.
I was going to Pearson in Toronto from Moscow, international flights are always exhausting and stressful, you know. so I needed a somewhat close to the airport car rental to get a car for a week as I intended to spend in Canada on business issues. I opted for iVersta car rental as they seemed the closest vendor to the airport and could also pick me up after arrival. having made a reservation online and discussed all the details with their manager, I had a peace of mind that everything would be OK. so it was. I came to Pearson, they met me at the airport and took me to their station which was just 5-min distance from the airport and gave me my car - a Toyota Camry LE in a good condition. after a week, i did not face any trouble with returning it back to the same station near airport. their representative accepted the car after checking without pretenses or pushing extra charges on me. my experience with iVersta was pretty positive.
Great service. They waited for me!
I was a little nervous about renting from a lesser known company. My fears were completely unfounded. I received a phone call prior to picking up my vehicle to confirm the rental and they provided some additional helpful details. They picked me up from the airport and got me into my car quickly. Drop off was easy and another quick shuttle to the train to the terminal. I will be using Inversta again when I'm in Toronto next month.
(Translated) eight (Original) osm
Bad customer service, small car with bad brakes and over all that had to wait for 2 hours to get the reserved car never going back there again!
Wonderful Experience.. Very professional and friendly staff especially Vinay and Alex .. Will never go any other place for Rentals as they have vast variety of fleet . 100 % recommended..
Quick and easy. Great customer care.
I was told that they are not professional and don't care about customers and experienced same when I contacted them today. The person on the phone was not accommodating and rude. I'd rather pay a little extra and give my business to someone with respect for customers.
My experience with Iversta was amazing. Staff members are very cooperative and Cars I got was almost in new condition. Pricing is perfect and no surprises while returning the car..
Their rates were good and accepted my gold card. They drove us back to our hotel as their place a little out of the way but not a deterrent. Also the extra insurance I had gotten was refunded.
Great alternative to high-priced franchisee outfits, great service, new vehicles - saved more than 50% off the competition.
Great services and the excellent car they have. Also, a super price comparing for another rental offices. Thanks again for Alex and Veney.
Excellent Rental experience. No surprises and good customer service.
They offered very good prices. Car is in good condition. No trouble. They keep records of photos when the car in and out. good management. I gave 4 start is because they didn't give me the car model I rented.
Great experience and service! One of the best!
Really good car rental place. Excellent service and nice cars. My flight was late and I was afraid that I may loose my car rental reservation. Surpisingly they were waiting for me (it turned out they are monitoring the flight arrival status and they came to pick me up in 30 minutes upon my flight arrival). Car was what I booked (less than one year old I think). Will book from them again! Got another good service from them!
Great experience and impressive price.
The best staff the best cars they do everything and anything to make sure you’re happy I would not rent a car from anywhere else if you’re looking for the best prices the newest cars and the greatest people don’t look any further this is the company to go to I’ve rented a few cars often and everything is perfect and the staff I can’t say enough about the staff they are fantastic And Vinay is very knowledgable helpful respectful and always smiling when helping customers he makes you feel like you’re the only person that he worries about I will give him a 10 out of 10
The people working at the front desk were really cooperative and helpful. They were flexible with my pick up time and were communicative throughout the whole process. I recommend this place!! Love from USA!
Great communication. Would do business again!
Very Friendly and helpful personnel Vinay. Excellent service and good condition cars. Highly recommend!
Excellent service with reasonable price. Rented cars for 3+ months, that too during Covid situation, and they still offered best cars. Mostly interacted with Vinni (Mr. Vinay) and another person with him. The interaction was always precise & helpful. I remember they waited extra few minutes after office hours, just because I was stuck in traffic on 401 highway. I've recommended Mr. Praveen and he's continuing with Iversta from last 2 months now, hope he liked the service. I recommend this car rental for anyone who's traveling on short notice. The car collection is good and prices are worth it. Cheers!!
I came to Toronto and wanted to see this fabulous city like a citizen. This company helped me to do it and I rented car at their site for 5 minutes. I recommend it because it's a great way to see Toronto almost for free!
Good customer service and choices of vehicles to choose from. Professionals at work
Very reasonably priced car rental located near Toronto Airport (you need to take the train to Viscount Station for pick up). They picked us up and dropped us off in the car we would be renting so no need to change our bags over. The process went very smoothly. The car was a newer model sedan with a few scratches but overall worked well.
Tons of post rental charges. Their cars are not even set up for any toll paying system, which means, they will charge you for EXTRA toll fines ($8 / per toll) each time you drive through toll, and a fine processing charge ($50), plus the normal toll fees. They don't have a shuttle to the airport. And they don't open on Sunday. So good luck if you return your car on Sunday. Enjoy a nice long walk to the airport. Customer service is like non-existing. Worst car rental experience ever. Update: If you ever setup a transponder, the 407 toll fee is just $1 per trip. I was not given any toll-payment option when picking up the car. Even without a transponder, the camera charge is $4.2 per trip. They don't even care explaining the toll system to a customer who is new to the area. And yeah, yeah, yeah, that's all my fault. I guess the best way to resolve issues is to blame your customer. You are such a GREAT company.
I found this company on google when was looking for a car rental in Toronto. The website was pleasant and easy to navigate. I chose black Nissan Versa. The price was about 18 CAD without fees and taxes. At the airport, upon arrival, I used the company shuttle service which delivered me to a rental car office, which is located in 2 minutes drive from Pearson airport. My car was waiting for me there. It was clean, nice and cute. It took me several minutes to sign the papers and pay. The car did not let down during the entire rental period
Great service, new clean cars to choose from and reasonable pricing. I was able to get a new SUV within a few hours of my call. Iversta team were able to accommodate me with a convenient pick up location. Overall, I have had very professional and satisfying experience.
Great rental experience. The prices at iVersta were nearly half of what all of the big name rental companies were charging, and Alex, the owner, is a really accommodating and helpful individual. Since the company is a little bit off of the airport, there's inherently a slightly longer delay in getting your car, but the service for both pickup and the car itself were outstanding. I would definitely use them again and recommend them to my family and friends.
While I was in Toronto, I decided to rent a car. A manager helped me to find the best car for me. It took about 5 minutes to do it, and it it wasn't expensive.
Worst car real service ever Don’t get excited from the cheap price appearing on the car rental search engine. The company is adding charges That are not part of the signed contract - out of province billing, km limitations... and force you to add 3rd party insurance. Getting the car or returning it - just a headache. Not the way to start or end your trip. *********** The company reply shows clearly misleading I wasn’t upgraded- I got the car I booked. Free unlimited mileage - is the one I had in the contract The employees refused to let me speak with the manager and were willing to do so only once I made a fuss. I was not the only costumer that was surprised by that. 3 other clients that were in the car rental with me at the same time were poorly surprised. Bottom line - I booked in one price and find myself adding 100 dollars with no ability to change the booking of cancel it. This was Never happening to me in ANY car rental I had before. Clients - Do yourself a favor- book somewhere else. And as for you inversa - do better homework when false accusing clients. See you in legal court.
My lowest rate ever for a business. I believe they don’t treat you like a valuable customer. They are just looking for competition on rates not services. My bad experiences: First, in their website they advertise their location as Pearson airport and when I called they didn’t mention anything about being close to Pearson airport. So it really made trouble for me going to airport looking for their office and then founding they are not at the airport! Second, the car had battery issue and after two weeks it didn’t work anymore. When I called the office they asked me to repair it myself by going to a Canadian tire. While the car was not starting. It took me more than an hour to convince them they have to fix it themselves. Finally, I hand no chance to find someone jumping the battery going to home and then one of their staff came and changed it for me. Third, before return date I called to extend it for another month. They increased the rate by more than 20%. The new rate was more than big companies! I asked to have it for a couple of more days as agreed at the time of rental but they refused it and told me I have to return the car. So, instead of a full month they forced me to return it on 28th day. I believe they just looking for earning more money and saving more in any possible way. They don’t service their cars regularly as the battery problem clearly shows it. I used the car just for less than 800 Km in a month and just a couple of times every week. The only reason for giving them 2 stars rather than 1 star is for the guy came for replacing the battery which was really nice and pick up service at the airport. **** Update after talking with the owner: I wanted to have another look on my review after your call to make sure it is really fair, but unfortunately what you talked on phone is different than your reply here. On the phone you said you understand the battery was old and in cold weather it might not work. Here you say I misused the battery! On the phone you say you understand the guy in your office was not nice to me for their offers and not extending it for 2 more days as they promised at the time of rental, here you say something else. Sometimes instead of just replying to the negative comments it's better to accept the mistakes and try to improve the customer experience. If you check all your replies on negative comments you are trying to point the problem is with customer not with your business! More detail about the battery issue: When I jumped the old battery and keep the engine on for 30 minutes in front of my garage definitely after that it works for sometime. You replaced it for me and I was thankful about that in my first review, but I remember it was a light rain not snow and you replaced it in my garage and in the garage there is no rain or snow hitting your face! In your reply you mentioned you didn't charge me for battery! Seems next time your customers should be thankful not charging them for car services or oil change! :D Again, the second star is just for your help on changing the battery otherwise the overall experience would be less.
Great service and price! Thank you Alex for providing a reasonable solution to the big rental companies!
Good experience and good prices.
Vinay gave the best service you can ask for! The reservation and return was so easy and I am so happy with it. I will definitely book again here!
The car we rented was great, we felt like we had gotten a reasonable deal until 7 months later I received a phone call from the company telling me we owed almost $50 extra for driving on a toll road twice. I was extremely disappointed with the costumer service, they knew ahead of time that the toll charge with their own $15 add on was almost $25 per travel and they didn't tell you where to avoid. Disappointed by the scam they run and won't be renting from them again.
Execellent service!!! good and friendly staff! Cheers to Viney..
Vinay took exceptional care of me. Amazing experience.
I rented a vehicle with Iversta for 2 weeks and I was skeptical as I have never used them before but I had a great experience renting with them. I called them and asked what insurance information they needed if I was to decline insurance and they informed me. The pick up procedure from the airport was very quick and they provided Excellent customer service and a quick refund when there was a mistake on my final bill payment. I would highly recommend using Iversta and saving some money over the big name companies.
Super thank you all specially to my good friends Alex & Vinay!! This was the absolute greatest deal I got from any car rental I have ever experienced. Iversta all day everyday, my wife and I would like to thank you both for projecting a high level of excellent customer service, we are super Grateful to have found our new #1 Car Rental In North America. :Highly Recommend To Everyone =D
Great company. Recommend!
They have the best rates we could get for minivan rental compared to major rental companies as well as Turo. We rented for a week & were able to easily extend for a second week (though we were charged a slightly higher rate). The reason for one star deduction is that the process of documenting existing scratches isn’t very accurate. The guy marking the scratches on the sheet had made it seem like a few scratches would be overlooked. But that wasn’t the case upon returning the vehicle! Thankfully we had photographic evidence to back up the fact that a particular scratch they wanted to charge us for was already on the vehicle at pick up. Unfortunately the staff person first reacted to the photos by suggesting that we may have staged the photos to avoid paying for the repair/reporting an accident and only relented after the timestamp for the photos was pointed out. Understandably they want to avoid fraud & people trying to cheat them so I would give them the benefit of the doubt. I would conditionally recommend them as long as you take extra precautions in documenting every scratch or damage to the vehicle inside & out so you don’t get any surprises upon returning your rental.
Don’t bother. Rent elsewhere.
The rental rates are very good but the amount of km per day is low. When I rent a car for vacations I want to drive more than 200km a day! So when you add in the amount for extra km you end up paying the same as the competition.
I flew in from BC and picked up a rental car at an amazing rate compared to others at the airport. I was skeptical because of poor reviews or other similar companies with poor reviews, but I had no issues at all and everyone I dealt with was very friendly. Would definitely rent from them again when I'm back to visit.
The guy abusing believe and trust in humanity don’t trust him he mentioned on Kijiji clearly was one price with All including for different cars size all explained. I did call him before come He didn’t say abut change price one’s you come to price changed .
Good service and great prices! A bit far out of the city though!
Very helpful and friendly team
When I got to Toronto I decided to rent a car. According to my business, I used to work on the car, so the company Iversta started to be my rescue. Here manager offers me some cars and I just choose the most suitable one. Thank you for your excellent service!
We rent a car with them during the last long weekend and the service was very good. On Monday they supposed to be closed but one of the guys was there to pick up the car and give us a lift till the airport.
Best rental car company service I've ever experienced. Alex was very responsive and was a pleasure to deal with, at other rental companies you feel like they're doing you a favour but with Alex and Iversta, you feel like he is looking after your best interests and providing a custom tailored solution for each client that suits their needs. Alex offered free pickup service, the KMs and rates we got were extremely competitive for the level of customer service we received, the cars were very clean, fun to drive and well maintained. Overall a great experience and would absolutely recommend him to anyone travelling to Toronto or looking to rent vehicles in Toronto.
Had a car in poor mechanical conditions. Bad experience.
I’ve continued to avail their services continuously as I have seen the value they give me. I have used many other car rental services before, but Iversta by far has been the best in terms of value, personalized service and overall flexibility. You won’t go wrong with Iversta and I have no hesitation to offer them 5 stars. Keep up the great work Iversta...
I was glad to rent a car here. Prices are reasonable, the staff are professionals. They picked up the car quickly. No problems from renting, thank you!!
Very cleanly car and great staff
THIS COMPANY IS A SCAM , THEY WILL GIVE YOU THE BEST DEAL AND START RAISING THE PRICES AND DEMANDING MORE , ASSUMING THAT YOU HAVE NO OTHER CHOICE BUT TO AGREEEEEEEE , DON'T WASTE YOUR TIME OR MONEY
Great service and value all around! I would recommend them to anyone.
I want to thank Alex for being a nice gentleman and he didn't even charge me for few minutes delayed return in 2016
Great service, very friendly. Highly recommended! Keep up the good work guys.
Short wait times, best rates, excellent customer service!! Recently booked a highlander, vinay & alex made sure that i am picked up at airport & dropped off as well...car was in perfect condition & features as promised! Very satisfied with service!!
We finished a 3 week rental and were very happy with the overall experience. Although the location at the airport was a bit of an inconvenience the cost of the rental was cheaper and more than made up for the drive. I would recommend this company and would rent from them again in the future.
Friendly and helpful service...great prices for rental cars...definitely recommend.
Cheap quotes for car rental. Service can be improved.
Good service and cheap rates Cars are in good condition
I had rented a vehicle for a week due to personal car issues. The pick up and drop off was smooth, efficient and fast. The staff are personable and understanding. The car was clean and a smooth ride. The prices are really unbeatable. The staff responded almost immediately to all needs and requests. Would recommend to anyone needing a vehicle! Definitely worth the cheap Uber out there!
Very helpful and professional staff. From booking until car returned, I appreciated Alexander's help
Best rate and service in Toronto
Great company. Everyone who works there was very friendly. Great rate for the car and perfect location!
Nice people. Good service. Good cars !
Great company, always willing to help.
Great customer service. Highly recommend this place.
I will definitely recommend iversta for anyone looking for a high standard car rental company. It was my first time renting a car and I had a lot of doubts mostly because I had heard bad things from others. While I was searching I came across iversta and when I read other reviews I felt more confident AND BELIEVE ME THEY ARE MUCH BETTER THAN ANYONE HAS EVER DESCRIBED. I first rent a car for one month and then I had to rent another one for two weeks. The process was really easy and everyone made sure I am completely satisfied. I would choose iversta over and over again in a heartbeat without any second thoughts. IF YOU ARE READING THIS REVIEW JUST PICK UP THE PHONE AND CALL THEM. YOU WON'T REGRET IT. and a big thank you to Alex for delivering an exceptional customer service
Rented a vehicle from iversta for our family vacation, excellent service, friendly staff and a great deal. I highly recommend these guys.
Best rates in town, ideal for a monthly rental. They have decent vehicles. I've used both their passenger vehicles & a cargo can for recent moving. Hope they open a branch in North East / York to capitalize on the other market ???? good luck guys!
These guys got a nice little scam going. - They have "perks" listed on booking websites like "unlimited kilometers" that trick you into booking. - you get there and they say it was a mistake and kilometers are limited, and blame the booking website. How hard is it to contact a business partner and tell the to remove misleading info? I think they do this so people say " we're already here, might as well take the car". I said no and asked for a refund, and thats where the fun really started. They pass off all liability. The burden is on you to find who to call because they apparently dont have a contact number or email for a company they are in business with (booking website). I called around for hours and no one had any info so went straight to Visa and asked them to reverse the fraudulent charge. I ended up going to enterprise and paying two and a half times what these guys were charging. I did it with a huge smile because i walked in, no fuss, no misleading info, no insurance jargan trying to make you take insurance.... no headache. Just got the carAnd went about my almost ruined vacation. _____ Response to owner. When booking I read everything and inputted everything clearly. I still have the booking and ALL the documents. would you like me to post them to show you are lying?
They take ur credit card n cut d amt as d way they want......HIGHLY UNRECOMMENDED
Fantastic people to deal with and best prices around. they will go out of thier way to help you any way they can. Next time we are in Toronto they will be the only car rental agency I need to contact. Vince and Carol
This is a gem of a company. Very professional service and personable employees. Offered me a beverage when I picked my car up and dropped off. Mohammed picked me up from Viscount Station and he was a great guy. Will definitely go back Iversta in the future.
What a low class experience. If you enjoy being treated as a customer then this place is not for you. The people that work at this place are in my opinion, cash grab scammers. They will try to over charge you on whatever is possible, claiming they are the cheapest in town or you can choose to pay a repeatable company like AVIS 20$ more and get treated with some dignity and respect. Your choice, choose wisely.
Came to pick up our rental car. While we were inside managing payment, Inversta rented the car we were picked up in to another driver with our luggage still in the car. After trying to contact the driver with no luck, thy ended up calling to me police to stop the guy on the highway. All we kept hearing was “we are working on it” They didn’t even offer us a different car to take to the hotel or to bring out luggage to Newmarket which is were we are headed. Sat in the office for 2 hours waiting for our luggage. Still sitting here. Waiting. Who rents a car out without checking the truck?
Alex is very friendly and the rates are very good. The car I got wasn't the cleanest but it's still a good car definitely going with them if I need car again
**UPDATE** Alexander contacted me after my review and was very concerned about my experience. He listened to my side of the story and spoke to his staff and determined that the situation wasn't a positive one. He then credited me for the last day rental and asked that I give them another chance to show what they can do. I told him that this was great customer service and that I appreciated him taking time to contact me. I will give them another chance on my next trip to Toronto. -------------------------------------------------------------------------------------------------- Bad experience here. Rented a car for 2 weeks. Called and told them I'd be bringing it in the during the last day instead of early the next morning. They started calling me that morning over and over and over to see when I was bringing it in. Then they sent me an email saying that I "had to bring it in by 3 because they had someone else renting it at 4". When I got there I asked if I got a break because I brought it in early. The guy said "no your rental is for that day from 9-midnight." Yet they pressured me and told me I was required to have it in by 3. I PAID UNTIL MIDNIGHT ON THAT LAST NIGHT. Why the hell would this happen? You don't call and harass a customer when they've already paid for that entire day because you want to double dip and rent it again. Sure I told them I was bringing it in that day but I told him I didn't know what time. I'm sure they charged the next guy for that day while also collecting my daily rental even though, technically, my rental wasn't over until midnight. This was pretty shady, to say the least. I fly into Toronto 3-4 times each year and rent a car each time and I know a lot of people who do this also. I'll be making my experience well known to others. Do yourself a favour and rent from someone else.
We always rent our cars from Iversta Car Rental when we come to Toronto. Always a good car and great prices. The owner and staff are also very helpful and friendly. We wouldn't go anywhere else to rent a car!
Great service, great price. Smooth to deal with and accommodated our needs. Would deal with again.
We had a very positive experience with Alexander and his team. The pricing was extremely competitive in comparison to other car rental agencies, and the service was very friendly. This agency is NOT located on the airport premises, it is important that you arrange a pick up time and location for them to come and bring you to the office. They will be there, Alexander was very prompt, but make sure you have the details sorted before you arrive. It is not difficult or far, just not as convenient as a service located in the terminal. The pricing and service, however, make it worth your while. The car was in excellent condition, they had a good selection to choose from, and it felt good to support a smaller business with more transparent policies and open communication. We've rented from larger name companies before, and the hidden fees have always put a damper on the end of a holiday.
Highly recommend Iversta, best rates and honest business conduct. I got the car the same day I called and was met at a closer meet up point for me to pick up the car, the owner Alex answered all my questions, excellent rates, clean car, Mazda 3 had alot of power and was reliable to get me to work and back home with no troubles. Alex is a very kind and caring business owner, the return was fast and I was even dropped off to my next destination. Thank you so much!
We live in Toronto but needed to hire a van to accommodate a trip to cottage country with our extended family. Iversta, located in the Pearson airpot area, had the right size van for the days needed, and their price was better than what we could get from the big, well-oiled, car rental companies. In addition, their rates were highly competitive, and they were flexible and friendly, and highly responsive to telephone messages. Even though they are not open on weekends their car return procedures are simple. We were very pleased that we found this local, small business car rental company, where the service is personal and friendly, and the cars are well maintained. We will definitely use them again in the future and refer our friends to them. Thank you.
Great price on a weekly rental. It takes a while to get the paperwork done but other than that everything else was good.
This company has rip off people over, when car returns are done they claim damage. I witnessed 2 other people besides myself facing same. I hardly drove any miles. I m frequent car rental customer. This is by far worst company. The car they gave me was not even cleaned properly from inside and had hairs all over.
Best rental rates and helpful staff. Wish they have more branches.
Best price, best service, thankyou Vinay and Alex, always a pleasure to do business here.
Pick up was poor as they 'forgot' about us but after that it was all fine. Easy and quick dealings on the whole. Its just a few minutes drive from airport and easy to access. Friendly and polite so overall pretty good
One of the best Car rental I have ever visited..i rented a van for 10 days ...Vinay and Dinesh at the front desk explained me everything and answered all my queries...Due to people like Vinay it makes iVersta a great place for a Car rental..Highly recommend..Just try this place before going to any other car rental...
Friendly staff good prices +recommended!
Iversta was one of the best companies I have ever dealt with. Not only did they go over and above customer service experience. We felt safe and comfortable in the reliable vehicle that was provided to us. The price was amazing just as well. Thank you.
Used them for month long rentals while awaiting a new car. Good quality used cars and very reasonable rates. Great service, got me the car I needed quickly. Will use them again.
First time renting a 2017 Corolla from this place today. So far all the staff and Alex has been top notch professional. Will try for a week and see how that goes and if Alex can continue with the same price for the weeks to come I’ll definitely go for it!
I made a mistake in my booking. They were nice enough to contact me and even cancel my reservation without any issues. Thanks you Iversta!
I got the best deal in GTA area and agents are very helpful. Rented for 24 days and saved almost 30 percent than other rental companies. Thanks to Vinay.
Superb highly recommend, vinay helped us alot
I have been renting cars with Iversta for 8 years. Alex is very friendly and very helpful. I highly recommend this rental company, very affordable and reliable.
Terrible company and I do not recommend. I’m travelling from BC to Toronto tomorrow And had a car booked with them only to find out after the fact that they require a $1000 deposit on a credit card plus payment upfront for the vehicle. Which would have been fine if I knew ahead of time but they do not let you know this information it was not stated anywhere. now I’m struggling to figure out how to get 4 hours North Of Toronto to make it to my grandfathers funeral. As if I needed this much more stress on top of the stress I’m already going through. They want my dad to fly in from BC just to provide his credit card. Terrible customer service skills.thanks for ruining my trip guys!
Had taken Rental .. Had great experience, cheap,realiable,friendly .. Special thanks to vinay ..
We made our booking on the 25th of Dec to drive out of the city to see family on Christmas day, but it turned out that they were closed. Instead of trying to reschedule with us, they ACTUALLY OPENED THE OFFICE SPECIFICALLY FOR US so we could pick up our car as booked online. Car wasn't a brand new model, but not old either (maybe 2014 or 2015? I don't know for sure) was clean, and came with winter kit and got us to our destination, and came at a hell of a price given the time of year and duration of rental relative to other options. One thing to bear in mind is that they're not actually IN Pearson, but a 15 minute walk from Viscount station on the Pearson trainline, but that was worth it to me to save $400 compared to the next closest option. Otherwise no complaints, and I'd rent from these guys again.
A very helpful group of people. Enjoyed all the time I rented from them. Very flexible. Good rate.
Worst rental car company I met!!! Not even 1star!!! When we got the car, the staff had routine check with us. The car had 30,000km and it seems quite well. However we were not aware the condition of the tires. The tread on the 2 rear tires were very shallow for a car with such low mileage. After 5 days drive, the tire was blown out suddenly on the highway. We replaced it with a spare tire n drove to Canadian Tire to exchange with a summer tire. We had called the company n was told to go ahead with the procedure and exchange it since we were way to far to their nearest location. However when we returned the car, the staff stated that since we did not buy the insurance for this company, we need to pay by ourself. They didn't bear the responsibility for the blown-out tire and all the time we wasted. That it, we brought 2 new tires for the company that is equal to the rental fee. It is ridiculous. According to the staff of Canadian Tire, the tire was beyond repair, that means they used the old tires on a new car n rent to the customer????????????????????
I was in Toronto with my brother. We did not want to go by public transport, and decided to rent a car. On the Internet I saw Ivert's advertisement, the car was delivered to the address indicated by us. Conveniently.
Great experience! great price! Will definitely rent again from Iversta.
Best car rental I've come across. The worker was very friendly. He even waited after closing to give me the car. Best price I received for a weekly rental. I would highly recommend to anyone
Nice car, great service, good price. Would recommend.
Alex is a very nice guy I rented cars from him monthly and I recommended his store for a friends as well , there prices is very good as there cars
My family enjoyed using Iversta, they were very accommodating for our needs. And I enjoyed using this rental company. Alex and Vinay were great to work with.
My rental experience was great. Friendly staff, quick pick-up from airport. Will use them again in the future. ????
Worst experience of my life
Excellent service and a great staff. They give you new models of the cars at a very competitive price. It's worth renting the car for 28 days as compared to the big names. I Recommend IVERSTA for short term rental.
Fast prompt service and great price. Will use again.
Simply amazing Iversta should be the go to company for car rentals. Excellent prices and superior customer service. We rented a car for two weeks and it cost half what I was quoted from any other company. They worked around our arrival and departure times and they picked and dropped us back at the terminal. I ll always rent from them great cars, great prices and amazing customer service you can't ask for anything else.
Great staff, welcoming, good variety and range of cars with great prices. Alex you the man ☺. Wish you all the best
Good rental service with shuttle to and from pearson airport
Mind blowing service... not like other cheaters in the market ..
Very gud experience. Alex is a very gud and friendly guy.
Best place ! Greate customer service. We rented a car couple times for Family travel and business. The stuff is always friendly, reliable and flexible to meet our needs. Thank you !
We rented very last minute from Ivan and he went out of his way to help us. When we asked to extend our one-week rental by one day the answer was yes, no problem. The next day I had to ask for a full week's extension. Ivan said he'd have the paperwork ready when we brought the car back. No need to come in just then. These guys really want your business and care about their customers. Great, great service!
(Translated) I use it for every trip to Toronto 6-7 times a year for several weeks. Good prices. Clean and accurate machines in excellent technical condition. Great service. The company is always available by phone, E-mail, etc. The client is always up to date with the affairs of his orders. Very flexible approach. I use it for every trip to Toronto 6-7 times a year for several weeks. Good prices. Clean and accurate machines in excellent technical condition. Great service. The company is always available by phone, E-mail, etc. The client is always up to date with the affairs of his orders. Very flexible approach. (Original) Пользуюсь при каждой поездке в Торонто 6-7 раз в года по несколько недель. Хорошие цены. Чистые и акуратные машины в отличном техническом состоянии. Отличный сервис. Компания всегда доступна по телефону, Э-меилу и т д. Клиент всегда в курсе дел происходящих с его заказами. Очень гибкий подход. I use it for every trip to Toronto 6-7 times a year for several weeks. Good prices. Clean and accurate machines in excellent technical condition. Great service. The company is always available by phone, E-mail, etc. The client is always up to date with the affairs of his orders. Very flexible approach.
Service was good. There were no unnecessary delays and car was in good condition.
Very unorganized,rental not assured,staff are very rude,please don't use this rental,you will disappointed. I think this is a scam company.
Great service , prices and brand new cars (my SUV rental had 1388 kilometers). Super Friendly people willing to help . Will definitely rent again from this company.
Worst experience of my life, i won't recommend it they over charged my credit card without my permission or providing the details of charges and never returned the over charged amount l.
Good place
I came to Ontario with my elderly parents to stay with my sick sister for a week, I extended another week and the staff was amazing in helping me keep the car. Then my sister landed in the hospital so I extended yet another week and again the lady I dealt with was so considerate even after a week remembered me and asked about my sister etc ... She even went out of her way to call me 2 days before the rental was over to make sure I didn't need another extension and again said she hoped my sister was doing better ... Was very nice to not have to worry about transportation thru my visit and to feel like my needs were genuinely cares about!! Hands down the best experience bi have ever had with a car rental .. the car was perfect too! Clean, great on gas, and I couldn't believe that licence plate was mine n my sister's initials! Price wise they were also the best by far ... It was a little confusing when we got to the airport as to where to go for pick up but other then that no complaints and drop off instructions when I asked for them were very clear n right down to even sending me a picture thru text :) Highly recommend and I have them saved in my contacts for future visits!
Counter service was excellent and prices were very competitive. I have rented car from this place several times this year.
Terrible Terrible place, the guy running it should never deal with the public. Rude and abussive. Run
Excellent service Great value
Renting from Iversta was a good experience. I submitted an online request for a rental rate and was pleasantly surprised to get a response with ten minutes from Alexander. He was helpful, answered all my questions and emailed the rental agreement to me same day. The rate he quoted me was competitive, and less than the two other companies I have used in the past. I would not hesitate to use Iversta Car Rental again. The vehicle was clean, in good condition and the exact model I requested. I would have rated my experience a five if their had been a closer p/u -drop off option The Northam Dr. location was a 25min drive from my home in light traffic, but for a three week rental it was worth it. Thanks Iversta!
Great price and amazing, professional customer service. Will definitely come back for sure. Alex and Viney were very friendly and helpful.
Great car in good price. Great service done by Vinay.
My husband Milan and I highly recommend this company. We used them in April 2015 and we were extremely happy with the price, service and vehicle. Our plane came in almost an hour late so we were expecting problems. We followed instructions given to take the train out of the terminal (which was no problem whatsoever) and they had someone waiting there to drive us over to their office. Iversta Car Rental was a pleasure to do business with and if we ever get back to Toronto, we will definitely use them again. Don't hesitate to choose this company.
We would recomend Investa Car Rental to everyone for couple of resons: Car was spotless We were picked up from the airport on time, The price was very resonable We defenatly will use Investa Car Rental in the future
Best prices are here and service too!
Rented car on longer term basis and found the car and customer service to be excellent. Highly recommended Car was in excellent condition Very competitive pricing Prompt customer service
This is an excellent company with great cars and great service. They are tops in my long history of car rental. Clients know exactly the terms of their rental. Iversta folks give you a complete picture with no added charge for anything. Thanks Alex and company- you are the greatest!
Rented last week from Iversta after checking all the big guys - Alex was very helpful, flexible and rates were much better. I am from big corporate world but would return in a heartbeat. Small business feel but all of the services and administration required in the industry.. A real find.
nasty place
This company really helped me and my family! Provided a comfortable car for a reasonable price. Also liked the fact that the surcharge the car was taken to a convenient place for us. This is a big plus! Thank you!
Pick up was quite seamless. A representative from their company picks you up at a station. Rates were great and communication was easy. Our return flight was early in the morning so we had to just drop keys and Uber to airport as they were not open to offer the ride service back to the terminal although it wasn’t a big problem as the airport is very close. Would use them again.
Good service - Sunday dropoff and getting to airport a bit of a problem.
Well priced and excellent customer service. I would highly recommend using rentals at Iversta.
I had a great experience from this company, being a first time renter the service and friendliness of Alex was impeccable. I highly recommend this company and in the future would most definitely be using them again when I am in Toronto.
Excellent service, they pleasured me .????
Reasonably priced, clean car and efficient staff = happy customer. Thank you, Iversta Car Rental.
Bad experience unfortunately, rent is cheap comparing others but become more costly at the end...
Had some booking problems. Yet the owner stepped up and quickly resolved it. Got us on the road with little issue
Horrible service !!!! Their cars are not appealing at all ,the vehicle was dirty upon arrival ,the guy at the front desk was very rude had no manners . Upon returning the car they gave me a lot of fraudulent charges that were not mine these guys are fraudsters .I repeat NO ONE SHOULD RENT FROM THEM !!!!!!!!!!!!THEY WILL STEAL YOUR MONEY !!!!!!!!!
Great car rental. Alex is very helpful
We received excellent customer service from branch manager, Vinay. During our rental, something went was something wrong with the air con and within 24 hours of my call, he changed a vehicle for us. The owner Alex also was very responsive to customer needs. Iversta is definitely the recommended car rental, offering better rental price and service than the well known brands.
Good service nice cars
they are no fare with their customer all 5 stars are fake i got rental car from them for 2 weeks and they said you have 1200 km for first week and 900 km for next week when i go to return they charge me extra money for km i asked that my car is less than 2000 why you charged me they said its our policy so dont waste your money
The staff is very helpful and the pickup at the viscount station is very convenient!
I had the pleasure of renting a vehicle from Iversta through QEEQ. Not only did I have great customer service, but the car was new, clean and available straight away. The team at Iversta answered my questions the night before arrival and picked me up in a timely fashion from Viscount station. I was able to receive my vehicle within 10 minutes and received assistance with loading my luggage. A last minute extension to my trip and need for a rental was happily managed, and I was able to keep the vehicle for an additional 3 days without excess charges for changes to my itinerary. Iversta rentals has great pricing and customer service. Iversta is now my Toronto Pearson vehicle rental provider of choice.
Very good service and nice little car. Vinay was very helpful.
Great service from Vinay and Alex. Nice car at a fair rate.
Absolutely horrible company to rent a car from. They one thing to their custo.er and make an agreement t for another. I had a four day reservation that I came to get and was told since my license was expired they won't be able.to rent it for me so I asked them to change my reservation to the following day. They told me yes and the rates are the same for my four day reservation. I renewed my license and went back to get my car and was told that it's due on Saturday. I call in to make an extension due to my repair on my car isn't done and their telling me I'm not able.to extend my extension and my car is due Friday by 8:30. I don't understand how they blindly lie to their customer and due something else. All for some money that they need to earn in a very deceiving way. I was happy that they moved my reservation to the following day and when I called to make an extension I was frustrated how they had the transferring to one staff to another to another. No one is willing to take responsibility and they don't have a manager on duty to speak to at 3:30pm during businhours. Very cheap and deceiving company. SCAMMERS AND VERY IGNORANT ON HOW THEY TREAT YOU WITH THEIR DECIEVING SERVICE. PLEASE BE AWARE READ.YOUR CO TRACT BEFORE YOU LEAVE THIS PLEASE AS THEY WONT HELP YOU ONCE YOU LEAVE.
I have been renting the car from iversta for a long time. Staff is so helpful and arrange a specialized package according to the customer requirement. Special thanks to Vinay for his services.
This is one of the BEST rental company in WHOLE GTA. I dealt with Vinay and he was very friendly and helpful at all times. Unmatched rates and service. I would definitely recommend renting from them at any time.
Iversta was exceptional, great service at an unbeatable price. I will only use this place for renting a car, when I come back to Toronto.
Not even 1 star. This rental service is a scam. I rented a vehicle from them in 2019. When they sent be the bill for the 407 ETR toll road they included a $31 fine and a $50 administration fee. How can the administration bill be higher than the toll fee of $30? Ridiculous!! Don't be fooled by their lower prices, somehow they get you back. I would rather take the bus. Also, check the condition of the exterior of the car before you rent. They'll come up with damages that you supposedly caused.
Great service. Very friendly, and the treated me like its a family business rather than a corporate company that sees me as a number. The prices are amazing as well! Will be renting from here from this point on!
Great service, they changed our van and it was clean and had a cd player. I highly recommend this rental company, very affordable and reliable.
THE BEST PLACE! PLAIN AND SIMPLE! GOOD STAFF! GOOD CARS!
Wish you would be open during the holidays, were unable to get help on September 2 for return
I had a very good experience, Alex was friendly polite and accommodating! I’ll definitely recommend it to my friends and will use this service again.
Excellent Customer service great selection of cars to choose from at unbeatable prices
Easy and simple process! Great customer service!
HIGHLY NOT RECOMMENDED. I stepped out from airport and I realized that I was trapped. Big insurance scam. If mistakenly you got your rental car booked with them make sure that you have your own insurance otherwise it'll be terrible experience for you as they note every hairline scratch and $2000 deductible. He charged me for insurance but never informed me that there is $2000 deductible and I asked him right away to cancel it but he said he can't (even he did 10 seconds before). I told him I'll get this car next day and will bring my own insurance but he refused and said its already processed and he cant do anything. They supposed to pick and drop off from air port but on return day they were closed and no one answered the phone so I have to call taxi. After hour dropp off is worse experience as well, parking is mile away and key drop off is other end of the building, you literally need ride to drop off your car and key. Car was not clean it smell so bad even my friend didn't want to sit with me. For non residents it was unlimited millage but he didn't give me unlimited even I showed him my Saskatchewan ID and boarding pass. He asked me for return ticket which was never mentioned online or in any documents. Completely Fraud company. IF YOU BOOK ONE WITH THEM GET READY FOR HORRIBLE TRAVEL EXPERIENCE. -------------------------------------- Thanks for your reply. First of all you said there is no record of my rental that's very bad that you didn't have record for few weeks before!! He charged me all money before showing me the insurance contract. When he presented the contract I refused to sign and I request money back but he refused to give refund for insurance. I told him I'll take car next day with my own insurance but he refused that as well.
Best experience dealing in Iversta, contact gentleman Mr. Alex
Rented from them a while back, experienced no difficulties at all with the very nice staff and the cars were new and clean. Would recommend for anyone who needs to rent a car!
Good vehicle and good guys! Real positive experience. Paul
Revising review from 5 to 2 stars. Great customer service from one of the staff, bad one customer service from another. I'm half way thru an 8 day rental and I'm on my way to switch the car for the second time due to mechanical issues.
When I first phoned Alex he was friendly, helpful, and accommodating. I contacted him numerous times as our travel plans were developing and he always adjusted to each change. We booked a minivan and car for our 12 person party. I felt happy and confident in my decision to go with Iversta, until we actually got there! It was TERRIBLE :( First, my husband and cousin could not bring the vehicles back to the hotel because they would not let my cousin drive with a UK license! We had made plans for that over the phone - and then were denied. We had to return to the agency (not at the airport, but not far) with myself and my father, and spent hours of our vacation getting things sorted. My cousin was never allowed to drive. We are lucky that we had others who were able and willing to drive as our family reunion location was 3 hours away. Once we were away, the tire light in the minivan came on. We filled the tire and drove on. It came on again the next day, so we took it to a garage (we were by the lake, no cell service, small town, 3 plus hours from Toronto). The tire was declared unsafe, garage told us it should never have been on the car, it had evidence of 3 previous major repairs. We got a new tire put on the van. We took pictures, and brought back the old tire too. When I could, i let Alex know what happened. He started arguing with me! He said he used the van himself and we must have blasted the tire out ourselves, we had not asked for a tire damage waiver, so it's all on us! Then - we stopped to fill with gas before returning, after filling, the van would not start again! Luckily we were near the return office then. In all this process, we never met Alex, just phone and text messages. We picked up the vehicles on a Friday, and returned them on Sunday. His employee, Sally?, was the one we saw. She was disorganized and scattered. I don't know if she was overwhelmed by the amount of work, or it was just the way she is. There were many other little things that went wrong and were annoying or difficult (for example the car USB charger present did not work) and the car and minivan were clean but not in good shape. Luckily the rest of my family trip was wonderful, so Iversta was merely a story-building blip in a wonderful summer. Do yourself a favour and avoid them. The price was less than other rental places, but not nearly worth the hours of hassle.
Great Deal and Service
Great place. They'll work with you on short notice. I wasn't able to return the car because I was in another province and they helped me out. Also gave me a wire to charge my phone.
They are thugs . They have no stand because they broke their promise with my friend and charged his pre-authorized money one week after returning the car....
Bad service, all older model cars and still expensive rates, make sure you are aware of all the hidden fees and charges that add to make the original price double. They even charge for local pickup whereas its free with all other companies if you rent atleast for 5 days.
great and prompt service at toronto airport, definitely recommended
Great management. Mistakes can happen but the follow up from the management team is exceptional. Would recommend
Great service from both Alex and Vinay
Very happy with the service and overall experience. Team is professional, cars are new and in very good shape, no issues at all. I would highly recommend Iversta over big corporate car rental companies. I will use them again for sure.
We met Viny and Alex when we arrived at Toronto for our 11-day trip in Canada. The car performed extremely well, and we would know because we did 3280 km! Between the personal service and the terrific car we wish to find Iversta in other countries!
Good rates and very flexible with their cars. They helped me when I was in bind.
Good price if you don't mind an older vehicle.
we purchased a car but with the shortages of vehicles coming in, our dealer said we have to wait a month. We decided to rent a car from here and the experience, the car and the service was impeccable! Highly recommend.
First time renting from this company, and it was a nightmare. I rented a car for 17 days, and it will be the last time. I was given an Elentra 2016 with more than 40000 Kms. After 3 days, I travelled to a different city. The car’s front tire pads start to come off. Clearly, this is a wear and tear issue. Anyways, I didn’t think this was a big problem. Thank God, nothing else broke down. I brought back the car after 16 days of rental, and this is when the nightmare happened. I was told, that I should’ve have called them back so that they could tell me to bring the car to Canadian tire to fix the problem. (Told them I didn’t have time to do their job). Then I was told to pay for the repair. I had a flight in the next few hours, I can’t remember how long I was discussing this with them. And then they wanted to charge me for the full 17 days. I had to fight again to get charged only 16 days. They wanted me to pay $175 for the pads, I told them I would only pay $50. I wouldn’t have payed a cent, but I had flight to catch. Clearly, this is oppression!! I wouldn’t recommend anyone to rent from these charlatans.
Thank you venny for the wonderful costumer service..I was able to rent a car for a Excellent rate and I was able to extend my rental if needs be..This is one of the most affordable car rental place..I was given a clean car, a 2018 and a week later a 2015.both rented at separate times...overall my experience with Iversta had been excellent. .I was happy with my rental.
Economical rentals, fast processing and highly professional staff. Vinay who was dealing with us was more than accomodating on all aspects. Economically and service wise I would rate them as one of the best if not the best in GTA. Thankyou team Inversta as you made our month long trip amazing with your services and excellent condition car.
Best car rental in Canada! Friendly service, fair prices, great cars!
Awesome experience!!
Quick & professional car rental service. Booked a van for our summer vacation to Pelee Island, check-in and drop off took less than 15 mins each and they even advised which insurance to get to ensure we only paid for what we needed - the whole credit card rental insurance policy. Rental was clean and almost a full tank of gas ensuring we didn't have to do more errands as we were packing up to head out. Even called to let us know we could extend the rental if needed, if only we could've got the cottage longer! Highly recommended.
Good customer service, willing to negotiate and offer good prices and cars
I rented a car for a week and it was a very good experience. The staff is helpful, friendly, communicative, accommodating and easy to deal with. The car was great and I had a very good rate. I highly recommend Iversta
Very poor service. They charged me unnecessary fee of $100 and when i tried to reach them they did not respond well and asked me email another agent Natalie who is an admin and i email her couple of times but she did not bother to even respond to my emails. They store your credit card and take money from your credit card whenever they want without our consent. Stay from these guys.
I always have a good car rental experience with Iversta. Friendly, helpful service and a nice car at a good price.
Price is very competitive comparing other car rental companies. Welcoming and friendly staffs. Provided me with a new car and knowledgeable about the procedures and policies. Very helpful.
Excellent rental company. Very accommodating. New, clean cars, low rates. Alex was very helpful. I highly recommend them.
Great experience. This experience will always be the gold standard when I rent vehicles in the future. It's so refreshing to deal with people who care about their business! The check in and drop off is just outside the terminal. The shuttle service was super quick, ready for us when we arrived and 3 minute drop (even during the Monday morning rush). The Hyundi Accent we got was clean and had a cold water in the cup holder for us. It ran really well, the air conditioning was powerful, and it cost next to nothing to fill before dropping off. Forget about those other rental places, just ignore them and go with Iversta.
Iversta car rental is by far the most cost effective car rental service near pearson airport. I've rented from them many times, have refered others and always receive professional and courtious customer service, good quality vehicles. Their overall service exceeds my expectations.
A good experience, just wish they had longer business hours.
I needed a rental for about a week. The crew at Inversta were awesome! I had sent an email inquiry, they called me back and the price was the best around. Their customer service was excellent. I was able to make a change to my reservation, they were easy to work with and very accommodating! They are very close to the airport and it was an easy pickup and cheap taxi after dropping the car off after hours. I would rent from them again and defiantly recommend their service to others. It felt like a family run business run by people who care, not a faceless corporation.
Fast and reliable service. Definitely recommend for easy car rental!!!
Amazing service by Vinay and Alex
These guys were super helpful when the third party online company failed me. I will never again deal with Easyrentcars.com again as they cancelled my booking without good reasons and then tried to help by finding another car for triple the price previously agreed on. Iversta were the actual rental company and they honoured the first agreement. Highly recommend them!
Very helpful staff making it a smooth experience to check in.
I have rented a minivan at the Iversta. The service was fast and exceptional. The rent cost me inexpensive, the quality of the minivan is excellent. I am sure I'll apply to this company again.
Nice company. Used it many times and always great cars and service!
I fly to Toronto several times in year and I always rent the car in Iversta. I consider that Iversta one of the best rental of the companies in GTA which has good row of cars and the excellent prices. For several years usually I contact to Alexander who is great professional and always kindly ready. Service always was excellent and I never had any problems with car rental in Iversta. Therefore I always recommend to my friends to take at arrival in GTA in rents cars in this company.
I had a very good experience renting car with them. Vinay helped me through the whole process. He even sent me reminder about the drop and shared the details if I am not able to drop on time.
Excellent service...great price..clean cars..return every phone call.
Great experience renting a car from iversta. Nice staff and very good card, had no problems at all.
A BAD SITUATION TURNED POSITIVE BY iVERSTA/ACE Had originally paid & reserved with Economy, however after 2 hours of trying to contact their shuttle using both my cell and the courtesy phone at Pearson, I finally gave up (Travelocity couldn’t get through either). I was desperate as my husband had a medical appointment, which we missed. I called ACE Rent a Car, which is operated at Pearson by iVersta. The gal was efficient and set us up with the same vehicle, the last minute price difference was nominal. The shuttle pick us up within 5 minutes. The rental paperwork was expedited effortlessly by a very respectful young man. Upon our return we experienced the same courteous young man. Again, he made the transaction effortlessly. No waiting for a shuttle, he gave us a ride immediately to the airport. I highly recommend this company.
I have rented from Iversta four times so far and have been completely satisfied in every respect. As a bonus, their prices are significantly the lowest than all other quotes I received. I will definitely rent from them again.
Fake company with fake advertising! Called them up to rent a car they advertise that they will pick you up if you rent for more then 2 weeks. The guy on the phone said that they will not pick up even though I would be renting for a month. Poor customer service already from the start, false advertising. How can they be trusted.
Professional staff. The best choice of cars. Used many sites. Cheapest and easiest one. Recommend to my friends this service.
I saved almost $300 renting from Iversta than at the airport. My credit card covered the car insurance. I was late and they waited for me. I took the airport train (Terminal Link, free, about 5 minutes, just ask people where the train is) and it stopped at Viscount Dr.(2 blocks from Iversta), phoned them and they came and picked me up. After you got off the plane, just walk about 5 minutes towards the indoor parking lot and you'll see the train. Then we walked around the car and they marked down all the dents on the invoice. I returned the car and there was no problem, fast and easy. Then they dropped me back to the train station which took me back to terminal 1 (or terminal 3). Vinay and Alex are nice and honest people. I had a good time in Toronto.
Well priced. One of the cheapest rental companies in toronto.
Great company! They were able to get me a rental on very short notice and gave me a great price to.
I rented a car for 4 weeks and then extended again for few days. Mr Alex and Mr Vinay provided good prompt service. The weekly charges are competitive. Will rent again for vacation. keep up good work.
Poor sevice.
excellent spot for car rentals, easy and quick service and very reasonably priced. Great communication with them to extend the rental when needed. Rental car was well maintained and worked great.
Good people to deal with, reasonably priced rental cars, easy access from Pearson Airport
Last year I had an urgency to rent a car for Christmass time. Alexander provided me with the great Corolla car for a good price. Papers was done so fast and clear in a very friendly environment. I really recomend this company to other people. Thank you so much for your help!!!
Found this company on google when was looking for a car rental. Papers was done so fast in a very friendly environment. The website was pleasant and easy to navigate, reasonable pricing. I recommend this company to other people. Real positive experience and well maintained cars.
(Translated) It is useless to buy full insurance. When signing a contract, it costs two thousand Canadian dollars at the bottom. In fact, it is not necessary to sign it. When an accident happens, the car dealer will charge an extra two thousand yuan. On the day I returned the car, I saw that there were three cars with the same shape as mine, and the theory of the car dealership, but to no avail, so I had to pay two thousand Canadian dollars. I advise you to rent a car to a big company (Original) 買咗全保都無用,在簽合約時要簽要二仟加元墊底,其實可以不簽。到真有意外發生,車行就會收多二仟元。 我茌還車當日便看見有三架車和我的程形一樣,與車行理論,但無結果,只好乖乖支付二仟加元。 奉勸各位租車最好到大公司
I had a very bad experience. After renting my car for Sunday for a trip with the family on their website and receiving a confirmation and charging my card. Someone texted me saying the car is not available and i have to rent a van for 2 days instead of 1 and a van not 7 seats suv what i picked. Very disappointed, unprofessional and poor service. I dont recommend this company to anyone !
Cheap, convenient and reliable. If I ever need a rental again I would go to Iversta Car Rental, no hesitation.
We were very happy with the check-in process...we were very happy with the vehicle that was supplied to us...and we were very happy with the return process. The staff was very helpful in all regards...right from the shuttle pick-up from the airport to the shuttle drop-off when our trip was finished. Iversta would be our first choice the next time we are needing a vehicle in Toronto.
My family and I have been using Iversta over the last few years. They always offer great service, prices and most importantly cars. It's always nice to be greeted by a friendly face each time we visit Toronto. I don't even shop around anymore.
Price can't be beaten. Trustworthy people. Just a bit inconvenient if you need to return a car and travel to the airport right away, as there is no shuttle after office hours.
they guys are nice and friendly. Very good customer service!
Great experience with the guys over at Inversta and great pricing.
We had some initial issues regarding cleanliness and our eligibility for reimbursement if the vehicle was returned early. Management swiftly contacted us, rectified the misunderstanding, and took care of the reimbursement. We will rent from these folks again.
Contact Vinay for the best deals and cars.