You will be able to see all the information of people like you who consume the products of Advantage Car & Truck Rentals Downtown Toronto (Rent Cars) in Moosonee (Canada).
As of day the business receives a score of 4.5 stars over 5 and this score has been calculated on 127 reviews.
You may have noticed that its rating is virtually the top, and it is founded on a very large number of scores, so we can say that the valuation is very credible. If there are many people who bothered to evaluate when they've done well with the business, is that it works.
As you know, we don't usually bother to put tatings when they are correct and we usually do it only if we have had a problem or incidence...
This Rent Cars is included in the category of Car rental agency.
We booked "Advantage Car & Truck Rentals Downtown Toronto" for outstation trip. The cost was much reasonable compared to all others in market. We enjoyed our drive. The return of the car was hassle free. Thanks for "Advantage" for making our journey memorable. This has become our all time choice.
fast and friendly service here when we needed it, thanks
I rent from this Advantage location all the time! Super friendly staff, never had an issue, and their prices are aways better than competitors. I definitely recommend! Cars are always clean, too.
Friendly service. Very helpful
Fantastic car rental company. Marc and the gang provide excellent service and they have the best prices in the city. I never use anyone else!
I would occasionally rent cars here, never had a problem. I was just told I couldn't take the rental to visit my family for christmas, that trhey wouldn't allow it. Its late enough in the season that I cannot find another car so my plans for the holidays are now all being cancelled. Won't use ever again.
A small and friendly company with affordable rates.
I highly recommend this company.They have great service and they were much cheaper than other major companies. Value for money.????
Great service and staff. The best downtown car rental place
Frank is the best!
Advantage always takes care of me, providing me with great service and always willing to accommodate my last minute reservations at a great price. Thanks Guys!
Great experience with great deals.
Jessica and Marc are the best! The prices are great and the service keeps me loyal. Keep up the good work guys!
Good services with friendly staff.Resonable fares and quick delivery upon the phone calls.the best rental company maintaing the cars in good conditions.sai, gave me good fare(discount) at the weekend and was in touch with us everytime giving resonable fare and services.
I have rented with Advantage multiple times and am consistently impressed with the quality of their customer service, reliability, and affordability. I would highly recommend Advantage to people looking to rent in Toronto and have on multiple occasions. Their prices can't be beat, excellent value for money.
it is A good. Place
Friendly service, goes above & beyond to satisfy the customer
Very good car rental place with decent prices. I came back a second time due to nice experience the first time. Staff are excellent and fair. Highly recommended!
Fine service, great prices.
Had a great experience .Excellent customer service .Highly recommended, because cars are very clean and latest brands available in all locations .Sai. an amazing person with his good customer service ,offering reasonable fare .I Highly recommend everyone who wants to rent a with the reasonable prices and enjoy the journey without any inconvenience
Excellent staff, very friendly on other hand with best prices where u get great value for your money . I highly recommend advantage car rental because they always satisfied me with their service especially Sai for spending his time after work hours to rent me the car. I'm very Pleased and I recommend people to rent from here. Keep up the great work and I will only rent cars from here going forward.
Rent a car weekday. New staff are friendly and very kind! Great place to rent a car!
Good rental office with polite staff.
The Rates and personalized service are just a delight. It just an experience in its own.
I've been renting cars from Advantage frequently lately due to excellent service provided by Sai- Location Manager. He is professional and very helpful. Will continue going to this location!
I rent from this location all the time and they are great. I always get fast and courteous service and the prices are always the lowest. I try to book as soon as I can when I know I have to rent because they are popular and book out fast. I would suggest this rental place to anyone who is in the need to book car.
Great place to rent a car, affordable for all. Good customer service. Definitely would recommend to others.
Thank you for everything, I had a great experience, amazing customer service, great communication, everything was smooth. SAI IS THE FKN BEST!! he did the ultimate best to accommodate us and made sure we were taken care of. Will come back.
I would highly recommend Advantage for their clean and brand new cars. Smooth and easy process. Best Prices in the city! We will come back again for sure!
Economical and easy process. They consider the customer opinion and requirement and act according to that. Best staff with friendly attitude. Go for it, you won't be disappointed.
One of the best rental services I have seen in the recent times. Sai, A wonderful person with good customer service, offering good prices and very humble. I highly recommend everyone who wants to rent a car with the best prices and experience the best quality of service in Toronto should go to Advantage to rent the cars for your lovely journey :) .
Honestly I love this place. The rates are great, the service is speedy and hassle free, and cars are fresh. Thanks for the great experiences time after time!
Last week we hired a car and the experience was very satisfactory
Super easy to deal with! Very convenient and would definitely recommend....
Booked a week in advance. On the day, their downtown location was short of cars unfortunately. The staff resolved the problem in two hours. On the whole very satisfactory. Friendly staff and convenient check in/out process. Will rent again!
Great guys! They were helpful and gave us a last minute booking on a busy weekend at a reasonable price. They did not come across as pushy salesman. Unlike other scammer car rent they were very nice
UPDATE as of DECEMBER 2021 I had a reservation booked for the Christmas holidays and soon after my updated review below these scammers called me to notify me that my reservation has been cancelled due to a glitch lol. How convenient Advantage!!! Luckily I was able to find an alternate vehicle for the holidays. STAY AWAY IF YOU CAN!!!! UPDATE as of November 2021. This place is thrash. The old management was much more friendly and understanding. I’ve rented from this company for the last 5 years and now I refuse to rent anything from them. Every since Sai left they have charged me for extra things that I didn’t sign up for or agreed too. They accused me of having pet hair in one of their vehicles and I don’t even own a pet. They don’t clean their cars properly and they’re vehicle selection is poor. Watch out for these scammers!!!
Sai is phenomenal! His location always has the lowest price and the friendliest staff. Accommodating, reliable, and a 5-star experience hands down!!
This place is awesome. Very accommodating and helpful with our last minute rental. Went above and beyond with their customer service. Thank you again!
Best Car Rental Place in Downtown Toronto. Staff were very helpful. Prices were too good for the weekend. Cars are clean! Wonderful experience with these guys. Gonna comeback for sure
Worst customer service!!!
Reserved a week long rental online and they had the best rate. Although they didn't have the exact vehicle I requested, the car made available to me was from 2018, in great condition and clean. The onboard options allowed me to use Android Auto via my phone for total hands-free directions, phone calls and messaging. The "Eco" setting also helped the wallet on gas. The only reason I didn't give them 5 stars was due to the wiper fluid running low mid way through the rental. When I opened the hood to refill the fluid (at my own cost) I found 2 pieces of bread at the top points of the engine. Yes, bread. Also, the online rate doesn't come with any insurance coverage. Although the credit card I used took care of this, it may be a factor for others. Check in advance to confirm the options available to you.
Rented a sweet ride with a sunroof for a sunny day drive to Niagara Falls. The guys in the front office couldn't have been any nicer. Convenient key drop for after-hours return and a quick rideshare back to our hotel. Perfection. The rates were better than the bus tour tickets, so it was a no-brainer. Thanks!
Highly recommended because cars are very clean and latest brand new available on all locations.I use to rent a car Once every two weeks and price also very less compare with other rental companies.very friendly staff and management.Sai gave me good cars and thinks about my comfort and experience.
Great service and rates
Great experience with a good, fair price and great service. Reservation was taken with no problems and was timely. The only difficulty I had was finding the place, but that might just be me. A good no frills get the job done kind of place. Would rent there again and again and again.
BUYER BEWARE!!!!!! HORRIBLE!!! RUN FROM THIS PLACE AS FAST AS YOU CAN!!! THEY TOTALLY SCAMMED ME INTO BUYING EXTRA INSURANCE, EVEN THOUGH I HAD MY OWN AND WAS ALSO COVERED THROUGH MY C.CARD! THEY TOLD ME I HAD TO BRING MY WHOLE (12 PG) INS. AGREEMENT (PINK SLIP WAS INSUFFICIENT) IN ORDER TO WAIVE THE ADDITIONAL $10/DAY - I DIDN'T HAVE TIME TO ARGUE SO I JUST AGREED TO PAY IT. THEY DID A VERY QUICK LOOK AT THE CAR WHEN I WAS LEAVING - WHEN I RETURNED 3 DAYS LATER THE SAME GIRL WENT OUT TO INSPECT THE CAR AND IMMEDIATELY WENT TO ONE AREA OF THE CAR AND SPENT 5 MIN'S LOOKING AT THIS ONE SPOT - TOOK 15 MINS TO INSPECT THE CAR - I KEPT ASKING WHY IT WAS TAKING SO LONG AS I HAD AN EVENT AND FLIGHT TO CATCH AND SHE WOULDN'T SAY WHY!?!? THEN SHE GOT SOME GUY TO TAKE ME OUT AND SHOW ME A CRACK IN AT THE BOTTOM CORNER OF THE FRONT BUMPER (WHICH IS THE SPOT SHE FIRST AND IMMEDIATELY CHECKED OUT LIKE SHE KNEW IT WAS THERE)!!! I BARELY DROVE THE CAR IT WAS PARKED IN MY MOMS AND FRIENDS DRIVEWAY FOR THE ENTIRE WEEKEND AND I DID NOT HIT ANYTHING, NOT EVEN A POTHOLE!!! I SHOULD'VE SUSPECTED SOMETHING WAS UP WHEN SHE RUSHED ME THROUGH THE INITIAL INSPECTION!!!!!! I TOLD THEM THAT THERE WAS NO WAY THAT CRACK WAS FROM ME AND THEY PROMISED TO CONTACT ME AND NOT PUT ANYTHING THROUGH MY C.CARD! I NEVER HEARD BACK FROM THEM AND THEN A $500 CHARGE APPEARED ON MY C.CARD!?!? WTF??? I'M NOW DISPUTING IT WITH AMEX AND WILL LIKELY SUE THIS COMPANY IF THEY TRY TO PURSUE THIS! FURTHERMORE, WHAT THE HELL WAS THE EXTRA INS. (THAT THEY FORCED ME TO BUY) FOR IF THEY'RE GOING TO CHARGE ME FOR DAMAGE ANYWAY???? ALSO TAKE NOTE THAT THE 4*+ RATING INCLUDES 5* REVIEWS FROM THE CURRENT MANAGER AND STAFF - WHAT A JOKE!!!
Rented from this location multiple times; had a great experience until my last. Busy, unclear agreement terms and inconsistency from website led to a disagreement about KM's. Mike was unable to find the time to full address. "ie. were talking about 20 dollars here" is a quote I'll not forget soon. I followed up twice, a followed was committed and not acted on. Anyway, If you're going to rent from these guys, just make you know where you stand. I feel you show your true service colours at the worse times. These guys failed for me.
Good prices, clean cars, awesome service
Excellent customer service I just walked in. The manager Sai is awesome. Thank you advantage car and truck rentals queen and parliament (downtown) see you soon.
Wow, what a range of like to dislike. I'll give you my feedback and you take it for what it's worth. My car was in the shop with major problems over the May 24 long weekend. Everyone of the 'major' rental shops were sold out, Advantage happened to have a couple of cars left, and I might add at very decent rates as well. The shop was small and it is a little run down, but honestly if this is a detail that matters to you, ummm...too bad? I worked with Daniel (I guess the manager?) he was very friendly to me (not sure what happened in the other cases). I advised that my insurance extended to rental vehicles, he didn't ask me for any pink slips or anything.* (again, hassle free for me) * - Sidenote - I am in the insurance industry, if you want to know whether your auto policy covers liability for rental cars just look at your policy and look for something called OPCF 27, it is an additional coverage you must ask for...you should add it, it's cheap, much cheaper than rental insurance. You're Welcome. I returned the car after having it for a week, they were very friendly, they reminded me to fill up the car so as to not be charged more for fuel surcharge, and there were no hidden surprises. I felt it was worth writing a review because for me, they came through during a very busy long weekend and contrary to some people's experience I happened to have a very good one.
This place has the greatest guys working here to be honest with you friendly helpful and then make sure you get what you need and they work with you.
Very nice car rentals I have ever seen recently with reasonable prices where a middle class person can afford. Service by the manager Sai is amazing. I recommend Advantage car and truck rentals, downtown (queen and parliament) to rent any car or trucks or vans for your wonderful journeys :)
It was amazing place to get the cheapest and most recent year car for rent they have almost never car for rent and the customer service was fantastic and the way great their customer's is fabulous.
Best customer service ever! I wouldn't rent anywhere else!
This is the best location at Yonge and Esplanade. I use them all the time for booking rental cars on the weekend. Great location, great prices and friendly staff!
Great place to rent cars, friendly staff and value for money! Will recommend it to all!!!
Great place for rental car and worth for money. Staff response is very good.
Satisfaction level is more than expected. Superb condition car, very clean and well maintained. Field executive are very supportive and customer support also very helpful. Prices are less compare with another self drive cars and good company policy. Definitely recommend. Thanks a lot Advantage for giving us this type of service. I'll again comeback soon....
Okay service. Vehicle was rather dirty and the company requested rather invasive personal information for their rental.
I rented a vehicle 3 weeks ago via their online website. I received a text message confirming my reservation and received a confirmation call the day prior to pick up. Upon showing up for my pick-up, I was told that there were no cars and that they do not do one day reservation. What kind of business are you guys running? If you don’t allow one day reservation then why does your online platform allow you to? Also, why did the person who called to confirm my reservation made no mention of this. My whole day was screwed as I needed the car to drive out of the city for the day. I had to waste time running around to other car rental companies to get a last minute car on a Saturday morning. I left Advantage and was told I would get a call back within 30 mins. No call. I called and was told, no cars till 5pm!!!!!!! No apology, no empathy, nothing. It’s as if you guys thought I was renting a car just for the hell of it. Do better Advantage! Don’t make reservations if you will not uphold your end of the bargain. It’s unprofessional! You have lost me as a customer as I will never attempt to use your services ever again.
Such a great experience interaction with Santosh and Sai! They were professional, courteous, and a refreshing change for the usual car rental experiences. Know where to go for all my car/truck rentals...
Staff were very helpful and gave me a discount despite it being a busy weekend and last minute booking. Brand new cars. Would recommend!
good service
Not great at holding your reservations.
Wonderful service, and great deal always, staff are friendly too.
They have good cars and they are skilled service men.
Rented a 2020 Honda Civic and enjoyed a day trip to Niagara Falls with the family. Sai was very helpful and even offered to drive us back to our hotel. All the best Sai. Thanks!
Completely mismanaged overbooked... 3rd time waiting for more than 3 hours now... new website implemented all old bookings cancelled and never communicated about cancellation... no blaming guys at desk as they tried... will never rent again from them.. wish I could give ratings in minus.
This is the best customer service I have ever had renting a car. The most flexible and best to find me the most cost savings for my requirements. I recently have brought all my business here for car rentals for work purposes. They take all the stress out of renting! I feel like they were actually on my side, which is rare for this industry!
Friendly, great staff. I always go here when in need of a car.
This place has gone way downhill under the current manager. He basically told me to get the "F" out and came at me while my wife watched in disbelief. One call to head office had me convinced that this company has a policy of blaming the customer.
Today, it's just a regular weekend. So, I was the only one in the car rental and the attention was very nice.
Great customer service.. prices as advertised! Ill definitely come back again.
Harsha was extremely helpful. A dedicated employee he was much attentive and ensured hat I acquired the car in a timely manner aside from genuinely caring that my rental experience was not just a transaction. Not a person that normally posts reviews, this was an experience that marks a memorable service - across industries and continents. Advantage Car & Rental are very fortunate to have him there.
Cool service. Very helpful.
I really love the service providing by the manager Sai. I rented twice from advantage car and truck rentals at queen and parliament (downtown) and I’m only going to rent my cars here from now on. Thanks to the management of advantage car rentals Mr. Daniel.
Rented a car recently from the Queen st location, clean and new cars, best rates in the city. Exceptional customer service from dhaanush and harsh. Will be my new go-to for rental cars.
Amazing service. Nice, courteous and efficient gentlemen at the counter. In & out in a few minutes
This is the one of the best, if not THE best place in Toronto to rent a car. Sai and his team are amazing. Everything from booking the car, coming to pick it up, the service given through the whole reservation is outstanding. I only rent here. Often times I'm in a pinch to get a vehicle for work and Sai helps right away. Oh? The cost? Yeah, it's one of the best prices for day to day renting and if you rent last minute, it won't bleed your pocket. 5 out of 5, I will not go anywhere else.
Great service! Sai was really helpful and and his team is awesome. The car was super clean and sanitized. Will recommend 100%
I was treated so well by the management. Firstly, I called them up to verify if they had the car I wished to rent, they asked me to walk in and got helped with paper work from Sai. He was so polite and humble, had a good experience with this company. I recommend this place strongly
When returning the car, Advantage staff members decided that today would be a good day to take 'Advantage' of their customers. Living up to their name, they proceeded to accuse us of damaging alloys without checking the car's previous records until a third staff member finally alerted us of an existing damage record. We did not receive an apology. We are very disappointed by our experience with the Queen Street East location. We have been renting cars from this location for a few years now having such wonderful customer service, until today. Unsure if there has been a recent turnover in staff, but safe to say that we will not be renting cars there again.
Reserved a "Standard" class online at end of June 2017. It was a few dollars more than "Compact" or "Economy" but I was willing to pay as I needed the space. When I went to pick up the car, I was handed the keys to a Civic (two classes below my reservation). They tried to pass that on as my class, and when I raised the issue they apologized and said that's all they had. I was disappointed but I understand that it can happen, cars get sold out. So I told the lady employee (Jessica) that it's fine, and to just give me the compact at the lower price point (since I paid extra for larger car). She refused, telling me it can't be done and that their policy is to give whatever vehicle is available (doesn't matter what I reserve online). I was dumbfounded! Couldn't believe the logic, but needed the car so went with it. Anyway, after I returned the care I sent a polite email to head office asking for a refund of the difference. No response. I made a Facebook review explaining my experience, and quickly their social media person said they'll look into it. Never heard back again. Fast forward to August. Advantage charges my credit card for $350 for no reason and without contacting me. I returned the car in perfect shape and full of gas. I can only guess it's for retaliation to the Facebook review. I will be reversing the charge from credit card company and taking further action. Obviously I cannot recommend renting from this company even though they tend to be a bit cheaper (now I know why).
Fantastic location to rent a car in downtown Toronto. I have seen all the car rentals located in the basement in downtown but these people are very accessible. They are located right at Queen and Sackville. Very close to my place. The guys at the front desk are very helpful. They have reasonable prices compared to discount and enterprise.
Comfortable experience! Best price, car was in a good condition, my weekend was great!
Good place to rent a car, they have wide selection of cars. They even provide premium cars for rental. Prices are also very reasonable, I like there honest customer service
Used Advantage and they were amazing. Definitely recommend. Especially since it was super last minute. Great customer service, ask for Mike.
Great car rentals with good service
After the Uhaul down the street bailed on my reservation, I was in a pinch to find a vehicle rental service and came across Advantage Car on Queen East. They were extremely accommodating, helpful, and friendly. They went above and beyond and I couldn't be more thankful. I'd highly recommend this location!
Decent, clean, modern car (got VW Golf as a compact). Friendly staff, obtaining rental car and returning car later - both handled quickly. My only complaint was car only 1/2 full of gas (so hard to guess how much gas to refill before returning car)
Was involved in a car accident downtown Toronto on December 27th in -25 weather. Called a few places and all were closed because of holiday hours. I left a voicemail at the downtown location of Advantage Car and Truck rentals and within 15 mins to my surprise I received a call back from Daniel. He arranged to have a 4x4 (I live 2 hours north of the city and with 2 feet of snow you need either 4 wheel or all wheel drive) delivered to my sister's house where I was staying in the Beaches. Upon the recent completion of repairs to my car in Newmarket, Daniel again arranged to have the rental picked up from the collision repair center for me. Great customer service from start to finish...they showed me how much they valued me as a customer...I would definitely recommend these guys to anyone in need. Thank you Daniel and your professional courteous team!!
First time using Advantage. Last time using Advantage. Saw the reviews and thought we'd give them a try. We prepaid, so we did save a bit of money. The car we were given seemed new but overheated as soon as we hit the highway. We drove all the way back to Danforth from Vaugjhan to return the car. I explained what happened and the employee proceeded to tell me he's been in the industry for 25 years and has never had a problem. Then he asks me why I didn't check under the hood myself before I left. Ridiculous. It's your responsibility as the renter to ensure the vehicle is in proper working order. Don't try to blame the customer. Poor customer service. We ended up with a proper replacement, but the entire experience was an inconvenience. I would not recommend Advantage on Danforth.
Advantage is the most affordable place in town, and I've never had an issue with bookings/cancellations. They are my go to for car rentals! I'll go over the pros and cons: Pros: affordable, car seemed clean on the inside and in good driving condition. Cons: -I booked my vehicle a few days in advance for an 8am pick-up, as their website advertises. When I got to the place, they had a sign saying they don't open until 9am due to covid. Understandable, however, nobody called me or emailed me to let me know, and they had adequate time to do so. Cons: -This was my first time booking with them so I brought my drivers license, of course. When I got there, they told me they required another piece of ID that proved my address.. This was stressful and frustrating going through old emails to find a phone bill or something, and then I had to email them my personal statement.. Nobody let me know this needed to happen before hand in a clear, transparent way.
Great Brand New Cars and Low Prices in Downtown Toronto. This will be my new place to rent cars in Downtown from now. Thank You Advantage!
Friendly staff, clean cars and a fair price, I've rented from this location several times and always consistent.
Great place to rent a car in the GTA
Amazing service! Really helpful getting the car sorted for us in a short period of time. Quick pick-up.
It's a convenient location to pick up and return too. Good fleet of cars to choose from. The staff are always friendly and accommodating. The interior space itself needs some love but overall I always have a good experience.
Great Service ! Made it simple and easy to pick up. Friendly and efficient staff !!
This was so fast and easy and much cheaper than the other quotes.. Monday to Friday in a nice new Jetta was $180 all in. Nice people too. Right around the corner from a gas station to fill up at the end. Will definitely use again.
These guys are so good in what they are doing. Extremely friendly yet knowledgeable staff , the service is outstanding which makes any individual to opt with respect to the need Kudos team, keep up the great work
Prices are fair and service is great.The cars are clean and brand new.I will definitely recommend this one.
Had a great experience with Advantage and they were able to quickly respond to my last minute need for a vehicle. They provided a high quality vehicle at a great price. Friendly customer service and easy drop off are all part of the reason why I'll be back.
Not a great day when you arrive and are told that your "confirmed online cargo van reservation" was cancelled, the same day you reserved. I was told they called me to tell me that they did NOT have a cargo van, but NO, I was not called. Thank God for Affinity luxury car rentals, on Dibble St.. They saved our a**, when they provided one for us!
Whether you are planning a road trip, attending a conference or just visiting another city for a couple of days, finding the best car rental company can be a challenge. If you need help finding the best car rental service then just go for Advantage Car & Truck Rentals Downtown Toronto. Every penny you spend on it a worthy treat to you and trust me you'll just love it.
Top class service. Extremely friendly and helpful. Would highly recommend to anyone.
Loved renting cars from This place . Rental rates are reasonable .
I have had a pleasant experience with this car rental company. First of all, their prices are very reasonable. Then, they provided a very clean car with all amenities fully functional. They are upfront and straightforward with the bills. The gentleman working here is very nice and friendly. I would definitely recommend this place for your future car rentals.
I would suggest choosing this downtown advantage car and rentals would be best option compare to other rentals. I enjoy there clean and polite customer satisfaction.
First time I rented the staff were very helpful. Car was ready to go right away. Great car and great price too. Unfortunately the car was not clean, yes I know it's winter, and I had to ask the fellow to clean the windows for me. 4 stars.
Very good pickup point for car... Reasonable price compared to other corporates and good service from Sai and team. It was my first time to hire from them and would definitely hire whenever I visit Toronto.... BTW only place to get 8 seater in downtown... Do check it out... ????
Great customer service and good price listings..
Hands down the best place to rent a vehicle in the city. Weekly rates are outstanding & daily rates beat any other place in the city. Best of all though, their customer service is top drawer, A+.
Excellent customer service, neat & clean new cars, reasonable price & friendly staff.So far best rental company I experienced.
Advantage has the best rental rates in all of Toronto. I almost always come here to rent. The service is good and staff is very kind. I recall only one time, i received my car late.
Great place for car rentals. Fair price and excellent customer service
Great, refreshing, down-to-earth service here compared to renting with the other guys. Willing to be flexible for their customers, with a nice and reliable selection of vehicles. Strongly recommend.
Simply superb excellent wow
Great service with reasonable prices Car was super clean and the topped up windshield fluid before I left
Great experience with the super Friendly Staff and great place to rent a car with Amazing Prices. Highly Recommended to people in Downtown Toronto. This will be my new place to rent a car from now. Cheers to Sai and Advantage.
Great car rental company for downtown Toronto. Highly recommend them as the cars are kept clean and modern. Sai is super friendly and professional. Would highly recommend!
Cancelled my car rental 30 mins before I was supposed to pick up the car.
I rent from this location all the time. Best prices for car rentals in the whole city and the staff are friendly. I thoroughly enjoy my experience renting from them every time. I highly recommend them as a business!
Good place to rent out the cars. Sai, Manager at the location is friendly and co-operative in a smooth transition from the time you get in and get out with your rental! Highly recommended.
From the rental to the pick and drop off, the process was seamless and efficient. Already have recommended advantage rental to friends and family. Best car rental service yet! Will definitely use you again. T.N
Fabulous customer service. Reasonable rental prices. Happie tht I found the perfect one tht I can rely on????????
Best car rental experience I've had. The location manager Sai was exceptionally nice and extremely helpful, and the staff as a whole was very friendly. My vehicle was cleaned and examined properly and I was given a copy of the inspection (usually I have to ask or take a photo). As someone who rents quite a bit, I cannot give this location a higher recommendation.
Best prices, best staff! I only rent from this location because I am continually impressed with their service and rates. I highly recommended Advantage Car Rental which says a lot because I'm both picky and price conscious. I rent from them at least twice a month in the spring and summer and about once a month the rest of the year. They've always gone above and beyond to make sure I'm a satisfied and loyal customer.
Affordable prices with good condition cars. Highly appreciate the professionalism and friendly nature of staffs. I prefer their services for all my rental needs and would definitely recommend them to everyone ????????
Had a great experience renting from here. By far the best customer service I have received at any car rental company, and the car itself was exactly what I was after. I will be renting from here from now on, thanks to Sai and team.
One of the best car rental services I had ever seen. Sai, the manager over there was very friendly and giving me the car for a reasonable fare. I can say that this is the best company maintaining the cars in good condition. Highly recommended !!
They said someone is going to call me, and yet, nothing happened. No compensation whatsoever! If anyone out there is still thinking of renting from this company. Think twice!
Services are more than expected. Best prices with more comforts and highly customer concerned & friendly. Wish to use services again
Great fleet of cars at an affordable price, with great service. I've been renting here for over a year now.
Great deal and amazing service!
Friendly and fast service! Will use again if need be :)
Great place , friendly staff and great prices.
Great service! Fast service! Clean and respectable! Brand new car. This is my new spot :))))))
Great customer service!
Best service...by Harsh and Dhanush
Very friendly employees and experienced great customer service from my experience.
Best prices in Toronto yet to see! Great low prices and fuel efficient cars that will save you a lot. Great service also by all the crews, ask for Frank, he's a great guy
Easy and affordable. Great location.
I always have a good experience at this location. Ricky and Frank are helpful and kind. Office is basic and cars are clean and we'll maintained.
We had rented a car with them sometime back. Their customer service was excellent. We had called 30 mins before to make a reservation and requested a hatchback, as my friend wasn't comfortable driving a sedan or suv in downtown. They said they can't promise us but would do their best but when we arrived they had called in a hatchback from a different location for us. They were friendly, polite and answered all our concerns and queries, did a full inspection with us and explained why they were doing what they were doing. Compared to enterprise or budget they seemed to take the time with their customers to address every little concern. They didn't rush us in anyway. We even returned a bit after the alloted time because of some traffic but they didn't push back or charge us extra. They were understanding. Was pretty impressed. Will definitely use them again and highly recommend them.
Excellent Service!!! Rented car for weekend. Service was amazing. Held our reservation for us even when they were fully booked. Best price around and saved a lot of money. Definitely recommended for anyone needing to rent around this area and will definitely be a returning customer in the future. Thank you.
The most affordable, efficient and comfortable car rental experience ever. Professional and well mannered service from vishnu. I am so glad I chose advantage car rentals . Would recommend anyone and everyone looking for a car rental service in Toronto. Five Stars! :)
One of the best car rentals in town. Affordable prices and I was extremely pleased with the customer service provided. The cars were new and of good condition. The transaction was smooth and fast. Kudos to the team????????
The slowest service I have ever experienced at a car rental shop… I will not be coming back.
I always prefer Advantage cars as they are best and especially i like the customer service from Sai from downtown...
These guys are awesome! They're always friendly, polite, and easy going. The prices are very reasonable and of great value. I've Rented twice now and will definitely be returning! Keep it up !
The prices at advantage are the best, and the downtown location really helps you to give the best deal. Mr. Sai really helped me out to get the best deal and the best car in my budget. I would recommend this particular location as the staff here is really professional and helping.
This is an out of the world rental agency, great staff especially the Manager Sai and all his subordinates are just incredible. Excellent cars, right out of showroom at decent price. One becomes regular after renting it once. Keep up the great work guys!!
Early hours which is convenient; good and fast customer service. Good efficient vehicle. Good price, thanks
Not bad Not great. Staff was friendly however we were delayed almost an hour by Advantage as they didn't have the vehicle ready for us. ALSO note we rented an Intermediate SUV and were given a MAZDA CX 5 which is NO SUV. It has been voted the best "small" Utility vehicle! The car was nice though just not an SUV at SUV prices.
Stay clear! They will let you book if you are under 25 online, when calling to confirm they tell you they don't rent to people under 25? Why is there a booking option for 23-24 if you don't rent to people under 25... Edit: if what you say is true, I would strongly suggest you contact corporate and have them update the website. I shouldn't have to read a T&C to know that. It should be displayed the moment I click the 23-24 option. My review will remain the same as this could have cost me an entire day had I not called ahead.
Such a great spot! I had a car rented for this previous weekend (Sat-Mon) and with really short notice needed it for a few extra days (Wed-Mon). They gave me an awesome deal with adding the extra days and it were super flexible. Highly recommend!
Kind, honest, hard working rental place - when they couldn't fulfil my reservation, they drove me to another rental company, had my deal matched, and made sure everything went smoothly! Highly recommend!
Amazing customer service, affordable price. Highly recommended company.
Friendly customer service and decent rental pricing. They upgraded my car to a full-size sedan due to lack of inventory, free of any additional charge. Will come back here again if needed. Thanks!
Wonderful Service from Employees of advantage Thank you Sai for the upgrade to BMW . They keep their cars clean and they have brand new cars . I can’t wait to see you guys again. :) :)
The guys at Advantage were very accommodating and helpful with my rental needs. They do a really good job!
Great group of gentlemen who work here - very helpful and polite. They also gave me a great price on the cargo van that I needed for my last minute move. Never used them before but would definitely use Advantage again!
This is my favourite car rental location, very welcoming staff, the service is excellent , I recommend to rent at this location.
Love this place! The cheapest rates good snd new cars. Also The cars are always clean and ready to go. Sai and Frank make you feel like home.
Company is small and not well-known but it provides quite good service
They have a good service and customer service.
We recently rented a minivan at this location. Right from when we were lining up the vehicle to picking it up and dropping it off. Customer service at this location is very impressive. Excellent experience for our family. Would highly recommend this company!
Great place for excellent customer service, good prices and value for money. You need a hand - they'll help.
I really loved the way they responded To my call. Helpful staff. I Appreciate.
Not reliable - booked a pickup truck couple weeks in advance, got call at the day of the pickup that they don't have it, now I have to go through all the hustle of looking for something at the overpriced same day rate and super limited availability. Thanks guys
I have never had any issues renting from this location which is definitely not something I could say about other car rental companies in the downtown area. Fair rates, clean cars, great friendly and accountable service and the location is easy to get to. Sai gave me an excellent rate for the Easter weekend and followed up with me several times to make sure I was happy with my experience. A thoroughly satisfied customer.
Excellent customer service and great place to rent cars
One of the best car rental places in Toronto. Great staff and excellent customer service. Highly recommended.
I have been renting cars from Advantage car rental at downtown queen street east for last 4 years. Staff there has been very friendly, never had any complaints. Sai and Santosh treat customers very well. Happy with your Customer services. Thanks Amit ????
Great experience with Sai!!! He helped us tremendously. Was a fast and easy experience for a great price and great customer service! He went above and beyond and it won’t be forgotten! Thanks and Sai From your 3 friends with the 16 foot truck!!
very supportive and friendly staff, enjoyed the experience
Friendly service and well maintained cars every time.
It was the best car rental experience Ive ever had. Sai the store manager is a very good man and was very understanding when I needed to extend my car rental. The whole process from renting the car to dropping it off was excellent. Great communication and amazing customer satisfaction. I won't go to any other spot for car rentals now!! Thank you
Great, friendly service is why I rent from a boutique location instead of a big chain. Frank and Ishan are terrific, always going out of their way to make renting easy instead of agony.
Their customer service is very inconsistent - their staff at this location is fine but their head office staff are extremely rude. Be prepared to wait - even though you booked a car at a certain time, you will be there for at least an hour on weekends waiting in line or waiting for your car to arrive and be cleaned. I don't have high expectations when renting a car - I just want to be in and out in a timely manner!
I am happy with this car rental, knowing Kunal and Zuber are the best guys to help you with your car rental needs. Affordable rates and know how to consider safety.
My experience was absolutely terrible, The business running by 2 guys in the small office at the end of the shopping centre, the terms and conditions is not clear, and the funny DODGY part is when you get to the insurance policy , they will charge you double price of the rental cost for full insurance and still you HAVE TO PAY $2500 for any damage to the vehicle!!!!!
Nice place to work for. The people are amazing
Great experience with a good price and excellent service
Great service, lots of flexibility, helpful staff.
great service. fast and painless pick up and return. used downtown Toronto location. keep it up guys!
I've rented from here a couple times and the service and the price has been great except for my last experience. I reserved a car for 11:30 am and the night before I got a text at 10 pm saying that the car wouldn't be available until "around 4pm" this was far out of the time frame that I needed it for and I was left completely without a car and little options to find a substitute. I reserved well in advance. My trip was completely ruined. Extremely disappointed and there's no way I'll risk renting from here again.
If possible I would of given no stars these people are thiefs they took money for damage waiver payment told us that we would be refunded if accident wasn't our fault a taxi went into our rear 10minutes after getting car and left tiny scratch they not only told us not to involve the police and checked damage to say it all ok but then took $500 from my credit card and are now refusing to chase the person who crashed into me and also claim the damage waiver is a non refundable payment that u have to make regardless of being at fault! These people are criminals and do not hire a car with them.
Dealt with the Queen & Parliament location. The guys are friendly and very knowledgeable. The car was very clean and functional. The entire process was easy.
I want to share my experience whenever I went out the car I’m really happy with them like the customer service and stuff really cooperative I recommend everybody if they want to rent out the car they can Adventure Car rental
Reasonable pricing. Convenient. Very polite staff.
SAI, the branch manager was extremely patient and helpful. He went above and beyond to try to help with any concerns I had. I’d definitely recommend renting from this branch!
Great service from Dhaanush! He was veery professional and transparent with the entire process of renting a vehicle. I would definitely return and would hope to deal with him again.
Daanush was great help! Cheap rates, would highly recommend renting here!
Always a helpful bunch! Rented a car last week from Frank and Ishan, the process was smooth and easy.
Always great service!!! great rates!! Friendly staff! great help/ I have been renting here for 12 years now
The employees are always very helpful. Thanks
Advantage has a lower costs than any other car rentals. Cars are clean, well maintained with bestprices I could find. Car was perfectly in shape. 5 stars totally deserved! Thank you very much! Highly recommend. Also shout To Sai and his other worker's. And again I recommend this location!!
Great, friendly and helpful staff and good prices too!
Unrivaled service, price, and value. Special shout out to Sai (the store manager, I hope Management is giving him equity) who has moved mountains for me to get the vehicle I need on a short notice. I've been using Advantage for over a year and haven't looked back since.
Very helpful. The car I reserved wasn't returned when I went to pick it up so one of the employees provided the car they were using. Good service!
Waited 2 hrs for a car! In the end the car was really nice.
best customer service and excellent cars and services. i recommend this rental car highly.
The best car rental place in downtown. Their prices are reasonable and they are very accommodating. Highly recommend it! :)
Nice service.
Great deals. Happy to save couple of $$$
Very reasonable rates compared to other companies, great service, and appreciated the recommendation for a different vehicle. Will be back!
Stay away from the Esplanade location. They are the worst. Really the absolute worst. When you go pick up your car it will be a small miracle if they are actually there. Doesn't matter if you go in the day before and tell them when you're coming in, doesn't matter if you picked a time online, doesn't matter if they call you 20 minutes before you suppose to be there. They won't be there when you show up as has been my experience 4 x the past two months. They suck. That is all.
Very comfortable. Had a good experience
Simple, efficient, friendly. Staff were good, car was also fine and the whole experience was positive. Easy drop-off after hours.
Great service and downtown location
Fantastic service! and value Unlike the big names, the base vehicles Advantage Car Rental offers is a compact (Civic, Corolla, Golf, etc), which is a lot more comfortable for long journeys than sub-compacts. Pricing is also very competitive. The staff has always been super helpful and accommodative (special shout out to Sai). I have been a customer for over 2 years and will continue to choose Advantage.
Amazing service! It was super easy to book a car and they were very accommodating! They even offered to drop us back at home after we dropped the car off. 10/10 would recommend!
Great place to find very good condition cars at fair price that too in downtown. Excellent customer service by sai. Patience in responding to questions felt me really good.
I have been consistently using this car rental company for years without any problems. Great prices and friendly staff:)
Enthusiastic, reliable, affordable, flexible
Excellent service nice clean vehicles well maintained friendly staff. Place of business clean well kept. Thumps up#great..
This was my first time renting from Advantage and it was worth travelling all the way from Parkdale for the great rate that I got. There was an issue with the type of vehicle I'd selected not being available but the manager was very accomodating in finding a replacement and giving a generous discount to compensate.
I usually rented from the location near to union but I have rented from this location a few times. Sai and his people are very friendly and helpful.
Best deal for an enclosed automatic truck that icludes kilometers. The online registration process didn't work properly so I gave up but later in the week someone called to ask if I still needed a truck and so we booked! The 16' truck is huge and tall. Had more space than we needed which is not the worst problem to have. As always service is good or bad depending on who you speak to. Spoke to one pwraon and received the promose of an email confirmation. Didn't get it. Spoke tona second person and got a confirmation right away. Overall service was ok and inconsistent, so not great overall.
Great place to rent a car for a reasonable price. All employees are very helpful, especially the manager - Sai. Went here multiple times and it always is an awesome experience.
I had a great experience there, I always rent from them and they are the best. Not only their location is super convenient, but everybody there is very helpful and kind. When I have needed to change the pick-up or return times or even day, they have always been understanding, when I have needed a specific model of car, they have helped me get the right one (in spite of me choosing the wrong one on the website when doing the booking). I have had nothing but good experiences with them. Highly recommend.
Good budget-minded place to rent a car. Mileage limit is the worst issue, but the price is great and the staff are competent and friendly.
renting from advantage was an awesome experience. convenient location great staff and service was excellent!
Great car rental place, decent prices and very helpful employees. Rented a car several times at this place and it's always a great experience.
Usually the best price but when we picked up a Full size vehicle it was a Kia Soul. Vehicle does not have great suspension. Unfortunately the car had not been cleaned and windshield full of bug guts. When we called about this right away as we did not notice on first glance, staff said they would take $10.00 off price of vehicle rental. Very friendly staff. Very good price so all in all a good experience.
Great staff clean car
I used to rent with enterprise all the time but once I started renting with these guys. I have never gone anywhere else. Always have good cars and have great rates. Sometimes the cars could be a bit cleaner and parking is tight if you return cars late. But chances is are you wouldn't clean your car daily and that finding parking on your street isn't any easier!
great service, great price, great car
I've recently started renting from Advantage, and all of the employees have a great customer sevice. Ishan my main man! Is great with customers, hes very outgoing, and a great salesman, I always have a smile leaving Advantage. THANKS ISHAN!! SHANEIKA.
Queen st east is an amazing location and very reasonable rates 5 stars as i always use this location when booking.
First time here and I highly recommend this place. Thank you so much gentleman for the excellent service. The rates were very good and the customer service is phenomenal. Keep it up : )
Excellent customer service and best rates in Toronto, would definitely recommend
No advantage to renting with Advantage Car & Truck Rental: I booked a cargo van 4 weeks ago with Advantage. Spoke to the rental agent. Reserved a cargo van for this weekend. I got a call today saying that they only had two vans. One is in the shop and the other one was extended into the weekend by the person who has it now. So Advantage allowed someone to override my reservation three days out rather than honouring the booking I made 4 weeks ago. Do not book with Advantage if you want to be sure you're actually going to get the vehicle you booked. They won't honour your booking and they won't make it right. They'll screw you over and not care what it does to you. Pathetic. (For the record, this is the second time I tried booking with Advantage and got screwed. The first time was a booking I successfully made on their website for Labour Day weekend. I got a confirmation email securing the booking. Three days later, I got a call saying the website shouldn't have allowed the booking. They had actually had no cargo vans available even though the website said they did and I was able to book one online.) I should also note that when I booked this time for a Saturday 8 am pick-up, and could have dropped it off by 7 pm, they said I'd have to pay for the whole weekend and drop it off Monday morning because they're not open again until Monday morning. I will never book with Advantage again and highly recommend you don't either. You will only be disappointed.
Rented from these guys a few times. Always good service.
This branch canceled reservation last minute and screwed me for this weekend.
Great service everytime I've rented a vehicle from them and they always seem to have quite good prices!
The staff are amazing here, which is why this place isnt getting a 1 star rating from me. Up until a month or two ago this place was the best rental place ive ever used, no issues, cars always clean and on time and the super affordable price of 19$ a day!! They were always closed sunday which sucked because if you needed the car for a weekend it forces you to keep and pay for the rental until monday morning but at 19$ a day....who really cares?! Now HUGE PROBLEM recently they went from $19 a day to $39 a DAY. THAT'S DOUBLE WHAT THEY USED TO CHARGE. so now not only do they force you to rent the extra day if you need the weekend rental but now they are DOUBLE?!? Definitely looking for other places to rent from now. Wouldnt be surprised they end up losing all their business.
10/10 good people fast and easy I would go here if I where you great place to rent from
Very helpful! Always a pleasure to deal with Advantage downtown.
Great customer service, Every one of them are friendly, especially Sai, the location manager.. I was running late for interview in Guelph, ON. I called the location to check availability. At the time I arrived, everything was ready. I spent couple of minutes giving my details and I already hit the road. Price is great Service is the best part I totally recommend the downtown location for everyone who needs a car and especially if you are running late.
Friendly staff, clean tidy truck. Will be a return customer for sure!
excellent holistic service. highly recommended!
Great cars, service and prices
The best rental services I have seen in the recent times. Experienced a awsome customer service from Mr sai . Affordable rental prices and customer is given first priority. I highly recommend this rentals. Hope to see you again. Thank you for your service and shine high Advantage car rentals.
Advantage car rentals is the great advantage to the people who want to take a rental cars . And customer service ???????????????????? offering good prices
I have been renting from Advantage Downtown location for 10 years. I have always experienced excellent service and their great selection of new cars. I highly recommend!
Please do not rent from this place. Very unprofessional staff, they called in morning saying car is ready and when I went to pick up car it was not even at location and waited for long time. Car not clean. Staff very rude and they cancelled my reservation cause of term mentioned no where.
Awesome place and staff are friendly and honest
Needed a Cube truck at short notice. Advantage Toronto gave me a great deal, all inclusive rate over the phone. And what a surprise when I went to collect the vehicle ... NO upselling, NO bait and switch, NO added "extra charges" So unusual for car rental companies - Customer service was second to none, even went way over the top to find me overnight parking in downtown Toronto.... I will definitely rent from these guys again, and have no hesitation recommending them.
“Had a wonderful Experience ,friendly staff and lots of cars to choose for a reasonable price”
Gd recommend them
Disappointed. We reached there at 8:50 and got the car at around 10:30 ????
Great service customers oriented. I love it
Cheapest car rental in the city. Everyone is friendly and quick.
Awesome service everytime I come to Toronto from Edmonton I can only go here. Best rates in the city with awesome customer service. Talk to Sai he will make sure you get the car you need for a very great price !
Had a very pleasant experience. Tried to rent a car on a busy weekend , walked in to the store at 4:30pm and the staff managed to hook me up with a car. Hoping to rent again.Cars were properly sanitized and family was happy about it
Simple and easy. Great service. Good condition cars.
Wonderful service highly recommend this location (Queen and Parliment). I requested a van rental the day before, this location did not have a van for me but the agent was really helpful, he called other locations to make sure there was one for the time Of the request. He went out of the way to drive the van to this location for 9am pickup. We are very happy with the service and the van drove very well. We will definitely rent here again.
Wish I could give no stars. Extremely rude and inconsiderate. Make up damages on vehicles to take your money when you drop off.
Fair price and good service from sai. Cars with good condition giving at discounted prices. I like the quick response from them
Excellent service
Sai, Frank and the team are awsome to deal with. I have been renting from them for years, and never had any problems. The prices are great and the customer service is amazing!! They are very flexible and they treat you like a real person!! I rented from different rental companies for business, and the level of standard and overall customer service experience at Advantage Truck & Car Rentals is way far more Superior!! Kudos to the team!! I definitely will be keeping coming back!!!
I've rented here a couple of times now and the staff are always helpful and the prices are always better than anything else in town. Good selection of cars.
Hung up on me.