Reviews of Xtreme Car Rentals (Rent Cars)

178 Louisa St, Kitchener, ON N2H 5M5, Canada

Average Rating:

DESCRIPTION

You have all the reviews of people who consumed the products of Xtreme Car Rentals (Rent Cars) in Kitchener territory (Canada).

At the moment the firm receives a score of 3.9 stars out of 5 and that rating is based on 127 reviews.

You may have noticed that the average of ratings that it reaches is good, and it's founded on a very large number of reviews, so we may conclude that the rating is very reliable. If there are many people who bothered to rate when they are satisfied with the business, it works.

As you know, we don't usually bother to put feddbacks when they are positive and we usually do it only if we have had a problem or issue...

This Rent Cars is classified in the category of Car leasing service.

Where is Xtreme Car Rentals?

REVIEWS OF Xtreme Car Rentals IN Kitchener

Santiago Rodriguez

I have no words to express how reliable and helpful xtreme car rentals is. All i have to say is i hope they never change the way they do things!!

Amir Lashkari

Rented a car 3 weeks ago. They have a mileage limit (200 KM per day) which is quite unfair for the price you pay. They charge you for the insurance, but apparently the insurance only covers extra damage more than 2500 CAD. Upon returning, they checked the car like you're crossing the Mexican border, and finally charged 250 CAD for a scratch I even didn't know existed. Don't ever go to this shop or be willing to pay way more for a rental.

Dana Gaulton

My husband and I just rented a mini van from here for our family outing because our car didn't have enough seats. Thay we're very friendly and professional. We we're late upon returning the vehicle due to traffic and notified the owner who stayed late and waited for us almost 2 hours past due back time and didn't charge us extra. Would definitely recommend and will be back for sure!

Waam Aldulaimi

Bad service bad company They have no style of dealing

Robert Baker (AsKm76)

Not a fan of the car I got but was able to get me a car at 2:30 in the morning..

uchenna okoroji

Courteous staff and a variety of cars to select from.

Mary N.

Extremely helpful and convenient great prices

Jacqueline Newman

Always have my back when I'm in a jam and go out of their way to get me what I need. Kamran is especially great to deal with. I have recommended them and my friends have been happy with their experience there as well.

Roey Berman

SERIAL CON ARTISTS! I've never felt used and disrespected as I did with this rental. They charged me $250 for a scratch on the bumper that they claim happened while the car was in my possession. They hold your deposit and extort you for money for any scratch they can make up. Initially they seemed nice and the prices seem fair, but don't let that fool you. You will pay double when you return the car. Seems like I'm not the first one this has happened to. Let this be a warning to all, STAY AWAY!

Daniel

Amazing!! Had a car for us when no-one else did at a great rate, nice and friendly guys!!

Siyad Shajahan

Carel Wagenaar

Awesome car rental company! I just called them and they instantly gave me a better offer than the bigger rental companies, everything included; no sudden extra expenses. They were honest and friendly. Could recommend it to everyone who wants to rent a car!

James Ro

Nessa lug

Had an absolutely amazing experience with xtreme car rentals. After the accident we had our car towed to shop and these guys set us up with a beautiful new rental in pretty much minutes . They go above and beyond to help customers and answer any questions at any point of the day . They made us feel like a very important people instead of looking at us like another payday . They are open and honest and try to help any way they can . I am very impressed with their service and I thank them very much for all the exceptional service they provided.

Dion Hauck

Really simple service. Walk-in fill form paid the dude my deposit and service fee then left. No problems. Got a 2015 Elantra that was so nice I wanted to keep it

tim shultz

Came right to the garage with my rental. Great service.

sahel sharifymoghaddam

Over priced, twice as expensive as other rental companies..

Kiranjot Kaur

I didn’t even come close to renting a car but the owner has the worst sense of customer service. While on phone I asked him if I can call him to confirm the booking in 5 mins and he was rude and dropped the call while I was talking. First fix your attitude sir and then start making a sale.

Kiranjot Kaur

I didn’t even come close to renting a car but the owner has the worst sense of customer service. While on phone I asked him if I can call him to confirm the booking in 5 mins and he was rude and dropped the call while I was talking. First fix your attitude sir and then start making a sale.

Joseph Goodwin

Great flexible service and decent price for cars you don't see on the big brand lots.

Nicole Dodd

Just go to one of the big trustworthy rental agencies. They will fabricate a reason to charge you for damages. They have done this to many people. This is $280 worth of damage that we're not even sure wasn't there before. Edit to add: Check the car very carefully before driving away and *stay with the car* when they do the inspection upon its return.. They conveniently own/are in partnership with the body shop that quotes on the cost of the damages and then does the repairs (perfect business model) Based on the business's reply, it's WRONG to give someone 40 days' worth of business. Best not make this mistake again then.

Jenn Lew

I have never had a rental car before but i had a great experience with this company! Mo was a very big help!

Farid Sharifi

Good cars

Mark Capone

omer abbas

Tiffany Lemoine

Xtreme Car Rentals is an amazing company! I was in a car accident late Friday evening. Not only did they provide me with a car, but they drove it to the accident site. The staff is incredibly helpful, especiacally Kamran. I would definitely use them again!

Mark Westwater

Awesome customer service, anytime 24 hours a day, the staff at xtream was very friendly, well organized and they got me into my rental quick and painless.

Harsh Patel

Randall Culp

I wasn't actually there but just passing by I'm sure they are decent people to deal with!!??????????

Dan Vandebelt

Great experience. They were very flexible and helpful for our non-profit trying to find excellent cars and service with a limited budget. Thanks for caring!

Grant Wheeler

Polite bunch of boys and so accommodating on a long weekend when all the big "we love you" companies were zero help. Thanks for your help.

MaFer S

I needed a car on the May 24 long weekend and Kamran was there when all other companies were closed. He was very professional and the vehicle he provided me with suited my needs. He not only presented me with all the information I needed but when there was damage involved, he even called the parts department right on the spot to obtain the cost to replace the part. Kamran, thank you for all your help. I really appreciate the quality of service provided !

Ojaswi Tagore

Craig Dechert

So my first experience with this company was brief, and will most likely be the last. I was simply calling the number on the banner I saw while driving down Victoria St, to inquire as to what they do there and what sort of cars they rent. To me, Xtreme Car rentals would imply that they rent high end exotics or high end performance cars. Never the less, I was greeted by someone who started answering my questions, and it seemed as if the second he realized I was not renting or inquiring for an immediate sale, he said, "I have to put you on hold so I can help another customer." I was not calling just for the hell of it, I was calling because I would likely be interested in this sort of thing in the summer months. But that was all I needed to know they don't care too much about customer service.

Asad Bhatti

I am a student who's been using ZipCar services for ages now, and for some reason had to discontinue driving with them. Me and my buddy needed a vehicle in a pinch and Kamran (front man) was super accommodating, he even gave us a discount on insurance. The car was a 2018 RAV4, clean and perfect for moving as that's my primary reason for getting rentals. Highly recommended!

Saad Salman

The staff is really helpful and rental prices are decent too.

Abdifatah Sayyid Ahmed

Worst customer service ever. It is disappointing.

Denise Largaespada

Wow! I have never had as easy an experience as I have had with Xtreme! They not only helped me when I got into my car accident back in the winter by getting me into a vehicle with winter tires but recently when my car broke down and I needed to get to work they rented me a car quick and painless and better yet no deposit and an amazing rate! Unlike other companies that make you leave deposits and create more hassel and headaches I was in and out in 20mins! I have vowed to only rent from them because of the great customer service which really made me feel like family and the fact that they genuinely care about your safety and about getting you the most out of your rental! I highly recommend and support this local business!

Alex Dou

Super-friendly and helpful staff. My car was involved in a car accidents, the insurance arranged for these dudes to get me a rental car. They actually mactched my 5-series with a E class sedan and they came on spot to pick me up. Amazing services tbh.

Troy MacRae

These guys are great. I was in a jam and needed a car quickly. They had one at a decent rate and we're very friendly. Thank you!

Marco

Definitely surpassed my expectations. After a terrible experience with Allstate Insurance, Dave and his team at Xtreme Car Rental went above and beyond to ensure issues were taken care and therefore providing a positive experience from a very stressful situation. Would without a doubt recommend Xtreme Car Rental to anyone.

Tarek Rahim

Samantha Crannie

BEST RENTAL COMPANY YOU WILL EVER COME ACROSS ! I rent vehicles at least once a month if not more, I've always gone to the big brand named companies but since moving up to the area I decided to call up Xtreme and since day 1 I've never been disappointed, Cam is the guy to deal with he will get you what you need (if available) when you need it. I've had to call a few times the morning of needing a rental and he's always been able to accommodate my need's anywhere from a sedan to an 8 seater van ! Please stop wasting your money at the large chain vehicle rental places and take your business to Cam he is the most honest and reliable source for a rental you will ever come across !!!

Elle Bae

Wonderful experience. Make sure to call first after hours (we went to Cambridge location, but had to go to Kitchener). As we waited, we saw there was a collision repair place right beside. They also did an excellent job. Together, they made the whole accident ordeal so smooth.

david broderick

Very happy with everything. Thanks!

Ice Monstah

Received a rental via my insurance company, so far so good, they're very friendly people and their vehicles are in good condition :)

Lisa James

They are awesome! The reps constantly work to ensure efficient and friendly service. They make you feel like you are priority so you can't help but want to go back. Cars are always in great condition.

Tabish Ahmadi

bad costumer service, rude ppl and don’t know how to be nice they do stuff for only money and not the costumers overall not recommend!

Danijela Covic

Great experience and service. Cameron was a lifesaver for me and my family. He deserves a raise.

Hamza Abdul

Stay away if you can. You have been warned.Go to a reputable company. My father just had a very bad experience with them. He rented a car from there, then when it was the time to return it back, they charged him $600 for unnoticeable scratch that I'm one hundred percent sure they are not gonna fix. It seems a habit for them to do that because there are quite few reviews with same issue. Thieves.

Mina Elia

Great service, a pleasure to deal with.

Ashley Sprague

Wonderful experience !! I will never be renting from anywhere else again. Everyone is so friendly and supportive they remembered my name, and remembered where I was going and why and then asked about my trip when I got back. Such wonderful service. Thank you!!! 10/10!

Rubens Silva

They didn't honor agreements with me THREE times.

Annu Dawar

A Bot

Paul Hawk

I travel for work and have rented from every major rental company out there and I have never got the level of service that I got at Xtreme. They were quick to respond, gave all options available for my situation and ensured I was taken care of. Upfront, honest and all charges explained.

Katie Watt

Dean Beauregard

Amazing experience!!!! Cheapest price in Kw, any other places I called wanted 2-300$ more then what I paid at extreme. Kamran was amazing, made our rental experience so easy and pleasant. Car was awesome, no problems what so ever. Definitely recommend this place to anyone looking to rent a vehicle in the kw region!!! I will definitely be back!!! Thanks again ????????

S K

Great experience! The staff is friendly and professional, will recommend to friends and family

Kamal Zia

Had a great variety of vehicles to select from, even without much notice. The entire process was professional and had me on my way in no time.

joe force

Nothing but good things to say, truck broke down super late at night and they towed my truck to the shop and put me in a rental in little time and was back on the road, appreciate all the help, best of luck to you in the future.

thatguysavage

Shibinn Manivannan

Salik Muhammad

I've rented cars from here multiple times. Have recommended them many times to friends and family and they always exceed their expectations! Great customer service! And they pick and drop you as well!

agam singh

Very happy and satisfied with the services. Car was very new and super clean. Staff and people are nice and helpful.

Nils Strelow

Xtreme rental has foreigner and young driver friendly policies. We wanted to rent a car to drive to Algonquin Park. Xtreme Car Rentals was very helpful and we were able to rent a car with a 800$ deposit. The car was in great condition and evrything went smoothly. We were so happy that we reserved a car for a trip to Bruce Peninsula. They have a driving limit though, we ended up paying 13$ more after our trip to Algonquin Park, which is acceptable. We had no credit card and weren't able to rent a car with Avis or Budget. Enterprise accepts debit card, but has strict policies, e.g. the driver has to provide a proof of living in the city. After they denied us the car, an Enterprise employee referred us Xtreme Car Rentals.

Siyad Shajahan

Karl K

I was very impressed with Xtreme Car Rentals. It was the most affordable place I could find, they had the best hours, the car I was given for the week was brand new (2017) and spotless, and Dave even gave me a ride to the mechanic to pick up my vehicle when it was done. I would highly recommend them.

Lawson Enyedike

Excellent service

Krissy Struth

I am very happy with the service I got here today, all staff were very nice. I totally recommend this place to anyone!

Andrew Thornton

Friendly staff

Aman sandhu

Ima Badboy (BJ)

Linda T

After having issues with other rental agencies, Christian saved the day & offered us exactly what we needed with no hesitation (and at a GREAT price). Amazing customer service! I will be back should the need arise again. Thank you!

Yasser Diwan

Sameer Young

Tom Goodfellow

Their customer service is awesome! After my accident 2 weeks before Christmas, I was impressed that they got me into a rental of the same make and model that same night and I really appreciated that. Thank you for your services!

Heratio

Thanks to Kameron and the entire team at Xtreme for getting the rental ready on such short notice. Very competitive prices with nicer vehicles than the other guys. Thanks again!

Stephen Marco

Great service... get a vehicle almost 24 hrs a day. Would be 5 starts if they had some unlimited km options

yan wang

Great experience! Owner is really kind and offers help even when contacted after regular business hour. Service was quick and communication is great! Was trying to rent car at the last minute before the holiday on 06/30. Found no other company open until tried calling xtreme. Owner was off work when calling, but still willing to help us and drive to the office to meet us. We definitely will use it next time and truely recommend to others who needs better and beyond service!

Corneliu Leonte

Grate company, Grate people, Grate service I recommend them over any other company I ever used offering same services.

Usama Chaudhry

I would recommend everyone to try xtreme car rental, they are open 24 hours and the staff is amazing. The best thing about them is pick and drop service.

João Santos

You on Google, trying to find a place to rent a car? Run from this place. Someone scratched the bumper of the car while the car was parked in a parklot (truly not my fault) They charged me 1200 dollars for the fix. You read that right... 1,200 dollars for a scratched surface of a rear bumper. (The paint its still there) Not just my case either, look at other 1 star reviews. They have a 2000 deductible and if someone scratches the car, they are going to fully charge you. Run from these small renting places, try finding a more reliable brand out there. You have been warned. New Edit: See below their reply? They will charge you a crazy amount of deductible even if you pay FULL INSURANCE. (like I did) and still think this is "normal" + They also said "A professional bodyshop" made the quote... Yeah, right, the bodyshop that they are partnered with, how convenient. Not even giving me chance to try and find a second opinion. Don't loose money like I did on this guys. You have been warned!

Zelalem TWC

They deleted the experience I shared withe their worst attitude towards customers. They tried to give me the unsafe and broken bamper car. When I said they should change me another one they said they don't have. They tried to convince me to take it while choosing words you ate trying to be picky but this is safe car. I agreed to pay 70 + tax a day with only 200Km allowed a day and 20 cents for any additional km. When I went in to return my money and the deposit they used the language that I don't understand to try to give me another one. The insurance I had was full coverage but they tried to make me call to my company as if I have no idea about what my insurance was. It was so unfair and unsafe so disgusting and very discrimination. I felt so bad to be treated differently as I saw a better treatment for others. I wasted my time and returned home without the car I paid. It was the worst experience I had since I have rented in about 5 other different places with better service and fair treatment. I was told " you are a kind of people who complain" by refusing to take the car which was fixed by a tape when I saw the bamper was about to fall down. I didn't find the comment I wrote when I checked it in few hours and I will save this if they delete it. Unfair place with poor customer service... The worst ever that we should not have in our community.

Audrey Shepherd

The morning I took my rental back, I stopped at the gas station, filled the tank to full for $50.00 - my obligation to return the vehicle as it was when I received it - that is fine. HOWEVER, the manager claimed that the gas gauge was actually past full and demanded that I "top it up". $14.00 later - "topped up" - the gas gauge DID NOT MOVE! This may seem minor, it was only $14.00, but it left a bad taste in my mouth and this was ridiculous. I would NEVER recommend their service.

Chen Johnnie

The assistant anju is very very nice, the place is classy love it

Dheeraj Punpher

Bad service

Cheryl Opolko

I found the phone manner of the man who took my initial a refreshing change from the hurried and sometimes insincere (fake) manner of some customer service people. I've rented cars on two occasions from Xtreme and in both instances they went out of their way to accommodate my rather last minute requests. Their prices are very competitive. And a huge plus for me is that their hours extend to 7 pm. All things told, I would certainly recommend them.

Nasimona Hrn

Very dishonest people. I do not recommend to anyone. stay away from these guys.

Razaq Razen

I rented a corolla car from this company after time l returned the to find the person who received the sent directly to the rim in from and under the plumber and then went to the up to the driver door to tell me l have to pay him 600 dollar as he knows previously what is in the car before rented to me he told me sit down in the office after a while he came with a list of damaged in the car when I told him that l didn't do that so l went out to see the car wasn't out side he told me if you need any question go to the workshop where the car now when l argued with him that is not fair he replayed your visa card number with me and I will charge you 607 dollar at that time l left after a while he did charge me for something l never done this story happened to my son last year and charged him 350 dollar it seems this gay an expert in cheating others in his way moreover any one return the car that must be picked to his house by then but left me outside in the cold weather searching for a taxi and I have a fracture in my hip l waited 30 minutes to get a taxi and now I feel not good painful because of the cold weather that affected my hip anyone can't imagine how this company cheat others to repair their car just to tell you you have damage in the rental car even you put the car in your garage

Fenton Harnett

Great people to deal with. Very good experience. Will recommend to friends. Thank you.

Carl Weddeler

Excel at customer service and prices.

Janosch pentney

Good experience with them. Will return????????

Loraine Karl

Now this is the place to go if you need a vehicle... staff was so helpful after our car accident!

Claire Chen

5 stars all the way. I really needed a car for my second day interview and couldn't made it before the office hour. Kamran and Shiraz waited for me, and the service was excellent and professionally. The process was fast and easy. Specially shoutout to them! Thank you!

travis l

Kamran is a great businessman with the customer coming first. I highly recommend extreme rentals to anyone in a pinch due to a accident or even just having family come to town feel free to contact kamran and he will get you into a vehicle fast and always be a call away if you feel the need or want to gain peace of mind. Thank you again to all of you at extreme I will be a returning customer for sure.

John Koshy

Get a car when needed.

Anuj Suri

Amazing experience! great service. You wont find another car rental company that will meet you at the accident seen at 3am to get you in a vehicle so you could get to work the next day! will recommend to family and friends.

Jane Martin

After having an accident I needed a car to get to and from work. Xtreme Car Rental in Kitchener dropped the car at my home and made it so easy and affordable to manage time without my car. They were always available when I had questions or when I wanted to drop the car for the weekend. I would totally recommend Xtreme for your next car rental!

Dave McCormick

Worst experience I ever had. Just check the Better Business Bureaus web site to find out why.

Tsehaye Kifle

John Congi

Cam and crew offer amazing service .as the owner of meineke car care in Waterloo there my go to people for rentals there door to door service is great as time is always an issue my clients love that. Pricing is always great and the cars are top notch

Cheryl McGillvray

Sophia Tesfagiorgis

Highly recommend this place. They are one of very few that offer rental cars with winter tires and were able to accommodate my needs with such last minute notice.

Damian Quinn

In a bad situation with a car accident and the staff at Xtreme have been very helpful and accommodating to me during this very stressful time. I would definitely recommend them if you need a rental.

Keither James

DISGUSTING CON ARTISTS. AVOID LIKE THE PLAGUE! These guys charged my credit card an extra $800 without telling me. They claim there are scratches on the bumper. These light marks are so superficial it is laughable and you certainly wouldn't mark them on a per-inspection and as a result they may have been there previously. Furthermore, they said i could drop the car off in Cambridge when i picked it up so when i did they were rude and said i can't. They argued with me and screwed me out of a promised lift. I had to order a cab. DO NOT USE THESE LOW LIFE SCAMMERS.. YOU WILL REGRET IT!

Dawn McCall

These guys are the ones to call in a pinch...rescued me from the side of the road when I hit a deer. Brought the car right to me, when everyone else was closed. Fast, friendly courteous and very professional..would recommend them to anyone.

Neshta Reid

The staff at Xtreme car rental (Kitchener) are very professional and friendly. They have an Excellent selection of vehicles, their office/showroom is clean and welcoming, and their pickup/drop off service is a bonus. I’d recommend them to everyone.

Cole Mills

My experience with Xtreme Car Rentals has been amazing. Cheryl is a kind, sweet person, who has a customer service level I have never experienced. She fights for her customers and always does things with such intelligence and charisma. Anyone dealing with this company should deal with her.

Angie Pham

Cameron was extremely kind and understanding. I kept having to extend my rental and he was so accommodating. They brought the car to my place rather than me having to go pick it up. They also provide 24/7 services which is so helpful. I accidentally poured windshield wash into the coolant tank and when I told them, they were very understanding.

Jasvir Bhatti

SCAMMERS; They will charge you for damages you didnt even do! When you return the car, they'll tell you everything is okay. Then they'll call you back saying they forgot to get you to sign something and accuse you of damages they found.... If you ask to see the car and show the damages, they'll tell you the car is gone and just show you pictures on their phone of the "supposed damages." Save yourself the headache! Hopefully the Better Business Bureau shuts this dishonest place down!!!!

Dylan Liu

B Stahlbaum

Hi my experience with extreme was less then flattering l rented a car of them .l too was puzzled by discovering danage to the the car windshield. I took a video of the car and you cant see the crack .However when you still frame the video the crack is there .and the video is time dated from my phone It is dated before i took possession of the vehlce l rented .My question is this if the damage showed up on my phone why did it not show up his.Very disappointed in how i was treated . I bought thier insurance as well they told me after the fact that tires and glass is not covered .any way 500 later shaddy very shaddy

Mustafa Ghazi

Those ppl they just trying to grab our money. Before half an hour, I checked my Online Banking and just found that Xtreme Car Rentals toke 169 $ without any authorization, without any phone call. Is that fair ? And after i called them they said because you smoked in the car and i didn't. Why the charge me after they checked the car and they said everything is good and you good to go and we return you down payment to your credit card. The funny thing when i called them and I told them they dont have the right to use my credit without an authorization. And i told them i'll do a police report and the basic answer is:" go to a police report and I don't wanna see your face again" seriously!!!

Adnan Khan

24 hour service

Jade Treseder

Amazing customer service I would recommend asking to speak with Cheryl she was amazing and super helpful and extremely knowledgeable. Cheryl made my stressful situation with my car accident so much easier. I had a horrible time dealing with insurance and Cheryl did everything possible to make my life easier during this chaotic time. Highly recommend!!

Mickey Medesi

ABHAY DESAI

Another option

Ali Khan

Best car rental service in KW !!!!!!

Ahmad Okeil

Keping Zhao

Derek Mohaupt

Daniela Bobsin

Outstanding and exceptional customer service. Xtreme car rental and its team exceeded my expectations. For the first time, I was 100% satisfied with my car rental and felt as a valued customer. My requests very processed in a timely manner with professionalism and expertise. Thank you very much!

John Peletier

Was involved with a non fault accident just over a month ago. My vehicle was brought over to Xtreme Car rentals, and Christian took car of EVERYTHING. Set me up in a rental right away, and took great care of me. Highly recommend this location.

이대오

(Translated) They are cheats. With the low rental cost, the insurance amount was set as high as possible, and the contract was signed. There was a scratch that I didn't even know about, but the scratch is said to be as much as $ 700. Whenever scratches occur without repair, the customer is forced to pay for the full coating. Even three months later, when I saw the overseas card usage statement, the deposit was canceled after approval, and then re-approved. Even if you switched to a different card instead of the deposit card, the deposit card was used to process the payment. If you are looking for a rental, use Hertz or Waterloo Kitchener's Enterprise in Waterloo. You can take a plane to go here. (Original) 사기꾼들입니다. 저렴한 렌트비용을 내세워 보험적용금액은 한없이 높게 책정한뒤 계약을 진행하였습니다. 제가 알지도 못했던 스크레치가 생겼는데 그 스크레치가 무려 700달러라고 합니다. 수리도 하지 않으면서 흠집이 생길때마다 손님들에게 풀코팅비용을 강취합니다. 심지어 3달이 지난 지금 해외카드이용내역서를 보니 보증금이 승인후 취소가 됐다가 다시 승인됐습니다. 보증금카드대신에 다른 카드로 바꿨음에도 보증금카드로도 돈을 결제처리한것입니다. 혹여나 렌트를 해야한다고 하시는 분들은 워털루에 있는 허츠나 워털루 키치너의 엔터프라이즈를 이용하십시오. 이곳을 갈 바엔 비행기를 탈 수 있습니다.

Ken Hou

You bring the car back, they take the car in without letting you go into see the inspection with them (which I found out I am allowed to be there and I’m supposed to be there when they do this) and all of a sudden they come back in and say their are damages to the car. They won’t let you do the inspection with them and then come back and say the vehicle is damaged and you have to pay.

Danyel Thorogood

Worst rental place EVER. They charged my girlfriend for 3 days in full and made her bring the car back 6.5 hours before the actual time of rental. I will never use this place again as for when I tried to explain to the guy that they should at least discount her for the 6.5 hours all he did was argue with me and get rude. Worst place EVER.

Julie Lewis

A well deserved 5 star rating for this family operated business! I was impressed from the beginning of my experience to the very end. I called ahead on a Saturday to ask for availability and was greeted with professional and friendly staff. I was in and out driving a beautiful Camaro in less than a half hour. Upon returning the vehicle, the service was very fast and uncomplicated. Thank you Xtreme for adding that extra special detail to our weekend on Toronto!

Y Lee

Elena Yerro

I had a very bad experience with this rental. We rented a car for a weekend and when delivering it, they found out a small scratch at a side of the car, very difficult to see for an honest, well-thinking customer. They charged me almost 300 dollars for it, the preauthorization amount, curiously enough! By the way, they charged it before even showing me what the damage was, although I asked for it. I can only say that the car had not touched anything for the time of our renting, nor was it parked in any compromised place where it could have been damaged. It was simply and old scratch, almost non-noticeable. The guy kept telling me that he could clearly see that a damage was there and that he was not to pay for it. After this experience I have read the comments posted on by other customers. I’ve seen that it’s not the first time that this sort of thing has happened. My recommendation: stay out of these people. If not, take full pictures of every bit of the car before leaving the rental. He tenido una experiencia muy mala con esta oficina de alquiler de coches. Alquilamos un coche para un fin de semana y cuando lo fuimos a devolver, el hombre que nos atendía encontró un roce en una aleta trasera, algo que no era fácil de ver para el cliente honesto y bien pensado. Me cargaron poco menos de 300 dólares, ¡curiosamente la cantidad preautorizada! Por cierto, me lo cargaron antes de enseñarme el desperfecto, aun habiéndoselo pedido previamente. Sólo puedo decir que el coche no tuvo ningún roce en el tiempo que lo tuve alquilado, ni estuvo aparcado en ningún sitio comprometido donde le pudieran rozar. Simplemente era una rozadura antigua que casi ni se notaba. El hombre repetía que podía ver perfectamente la rozadura y que a él no le tocaba pagarla. Después de esta experiencia he leído los comentarios de diferentes clientes sobre esa empresa. Miradlos, por favor y veréis que no es la primera vez que ocurre algo así. Mi recomendación: alejaos de esta gente. Si no, al menos haced fotos de todas las partes del coche antes de moverlo. J'ai eu une très mauvaise expérience avec ce bureau de location de voitures. Nous avons loué une voiture pendant un week-end et quand nous sommes allés le revenir, l'homme qui nous a assisté a trouvé un frottement dans l'aile arrière, ce qui n'était pas facile à voir pour le client honnête et bien pensé. Ils m'ont facturé presque 300 $, curieusement le montant préautorisé! A propos, j'ai été chargé avant de me montrer les dégâts, même si je les avais demandés auparavant. Je peux seulement dire que la voiture n’a eu aucune friction pendant le temps que j’ai louée la voiture et qu’elle n’a pas été garée dans un endroit compromis où elle pourrait être touchée. C'était juste une vieille égratignure qui n'a presque pas été montrée. L’homme a répété qu’il voyait parfaitement les frottements et qu’il n’allait pas payer pour cela. Après cette expérience, j'ai lu les commentaires de différents clients à propos de cette entreprise. Regardez-les, s'il vous plaît, et vous verrez que ce n'est pas la première fois que quelque chose comme cela s’est produit. Ma recommandation: restez loin de ces personnes. Sinon, prenez au moins des photos de toutes les pièces de la voiture avant de la déplacer.

Peter Epp

Super friendly and good to do business with. They trusted my word on an issue that I would've expected most car rental places to try to take advantage of me on. Good to still find businesses that treat customers as friends.

Felisha Sider

Real and genuine people. I am extremely happy and greatly appreciate everything they have done for me. I was in an accident that had my car as a write off and I was at a loss for what to do without a vehicle. They got me a brand new 2018 Toyota Camry as a renal right away that was paid for through my insurance, and Adnnan (the gentlemen who helped me with the application of my new car) followed through and went above and beyond to get me approved for another car loan on a great Crysler 300 that no other cars sales person would have done for me. These are real genuine people and for that Thank you Xtreme.

Jack Liu

Nag Eric

Nothing but great experiences dealing with the people at Xtreme car rental. They are straight forward with their pricing as well as their terms and conditions. This was my third time using them and will return.

Anu G

Xtreme car rental got very competitive pricing for rental vehicles, but you need to be careful they do not have any break down service out of town. Basically a agent told me I need to call CAA or any other tow truck on my own. Luckily I didn't have any issue. With the vehicle. I booked a 8 seater van and confirmed day before the pickup to make sure its a 8 seater van, when I went to pick it up it was Toyota highlander and you can't even seat 3 kids in the back seat. Agent's answer was I don't know what happened to the van.

Business Hours of Xtreme Car Rentals in Kitchener

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Xtreme Car Rentals en Kitchener
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