I like the poeple there, i get a decent price on morst thing, thought depending on the part, *I Away's price compare JSYK* Napa at times is half the price so if i can i go to napa, sorry guy's, but if i can save 200+ $ i'm going too, most day's though i grab my stuff from Lordco, Mostly for things that are similar or same price, it was a closer walk from my home and more convenient for a number of years. I personally havn't had too much an issue there, but i hear very often that the wrong parts were ordered.. well i think that in part, you the customers fault and should know the part to order for it to be correct. LOL
Update: to the reply, I do have an account i use and the discount is as far as i am aware anyway, the highest possible for a customer. Even with that though, *at times, for certain specific things*, other places do, do better for pricing. But, that being said, my majority sales are though you guy's mostly out of convenience. I get it though, it's hard to compete with things like oil and cleaners, little parts and such. but for the big ticket items you always gotta price compare at a few places.. sometime you find a limited time sale somewhere else is in to offense to other companies or competition by the customer. It's just a fact that we all are looking to save a buck here or there, and vehicles are expensive to maintain. Hope this review doesn't detour any sales, I don't think your company is bad, nor do i want people to think they shouldn't go there because of my review. I've only stated from my own many years of services from you guy's, *at different locations across BC*, that prices are Not always better like some sales personal state, and that I've yet to have much of a problem getting what I need, Most of the time. That is all :)