Reviews of Enterprise Rent-A-Car (Rent Cars)

nicholas sargeant

Service was excellent and very professional. Plus 6 feet distance rule was on point

Bargain Beaver

Great place for car rental

Nave Entekhabi

Amazing service, Chad is a super helpful and nice person.

Jon Flynn

Staff at the Windmill Road are top shelf!

Ayotunbosun Ogunlade

Never rented a car before, but thanks to the wonderful service provided by maky and Brody my quick run down to Calgary was a success. Got a good car for the best prices. Thanks guys, keep up the good work.

Swc xo

Got a rental that was an absolute PIG on gas. Recieved it at 3 quarter tank. Brought it back a little under that 3 quarter mark. Wanted to charge me 45 dollars, to bring it up a literal mark. Then had to go to the gas station to put more gas in. I returned it at full tank. So you'd think I'd get the difference right ? Since they were so quick to try to charge me?.. offered me a gas credit in another rental. Wow how generous as if I'm ever coming back. Wouldn't use them again, customer service very much lacking.

Amaury Uribe

Excellent attention, very kind and friendly manager trainee

Fedor Tokarev

Awesome service. Very attentive and professional staff.

Chris Davis

Great experience renting a vehicle from them. Really great prices and great service. I've had to rent a lot of vehicles over the past year because my 2018 / GM Chevy breaks down every month all across North America, and this was one of the best rental experiences, even though my rental was another Chevy.

Don Seneviratna

Great friendly staff

W. Eric Smith

The people at enterprise rental car services took advantage of me after my car accident. I was a bit worried, stressed and needed to get home after a car accident. Knowing that I was in a collision, it was 100% the other drivers fault, I was insured; they made me buy extra insurance before leaving with the rental even though I was covered through my own insurance. What a bunch of decieving sales staff. I get hit by a car and now I owe money for "extra" insurance I DID NOT need, they told me I did. Nice way to take advantage right before Christmas.

Tyler Babcock

Another excellent experience at Enterprise. I made a few errors when booking but was quickly sorted out by Dylan upon arrival. I was also able to get a vehicle 2 hours prior to my original booking time( mistake on my part) and also one large enough to accommodate all of my luggage(another mistake on my part).Everything about the vehicle and arrangement was well explained. Would certainly recommend them and will be returning in the future!

Robert Rens

5 Star! Colton provided exceptional service and provided some witty content for our social media plus a few laughs on the ride from the cruise port. If you are coming to Victoria I highly recommend doing your own thing and renting from this enterprise and keep your fingers crossed that Colton is your concierge.

Navaneeda Kumar

I would like to say a Big Thank you for the Professional Team in Enterprise Car Rental in Victoria - Government Street Office. Staffs are so professional and very much helpful. Car is very clean and very nice to drive and its a pleasant experience. I have rented 2 times in this office and both times the customer support is exceptional. Price is far better compared to other places. Overall its a Excellent.

Brady Schnell

I cant say everything was perfect, but its clear the folks in Lethbridge-branch are working hard to make it the best experience possible.

Joseph Alviano

Great service

David R Miller

Busy but everyone was courteous and helpful. The product was ready when they said and it only took 5 minutes to fill in the paperwork. Very impressed.

Biko Rema

Highly recommend this Location , Isabelle will always go above & beyond to meet your needs . I for one am one happy satisfied customer

April Klippenstein

Great service! Good vehicle!

HERMINATOR TELEVISION BE SAFE

Enterprise car rental here in Niagara falls ont (Stanley Ave location) will never go anywhere else... Friendly staff always above and beyond to make sure you are happy every time... curbside pickup and reassuring you a safe and Clean ride... Last time I had such great customer service, Michael Jackson was still black... Great staff and will be a forever customer

Marky Mark

After getting hit by a drunk driver I lost my vehicle for approximately a month. During the span of the month I was sent to deal with enterprise on Ontario Street. From the start their professionalism and courtesy was unmatched from every employee I had to deal with making my transition into a temporary vehicle as simple, hassle free and helpful as possible. Not only were they extremely welcoming, they were very accommodating at trying their hardest to match my vehicle needs as I needed something I could use for work as well. In my most recent vehicle change over, the manager here, Trent, also went above and beyond what was expected and definitely more than what I ever expected from a car rental company. In this instance I needed to upgrade the size of my vehicle and instead of sending me off to Toronto or another location on route Trent was able to secure and prepare a ride for me in a couple hours and also ensured it was thoroughly sanitized as a result of the recent Virus pandemic. I just want to say thank you and appreciate your assistance at it saved me a lot of time money and stress. I’m happy that the dealership I’m connected to was connected with this rental agency. Mark T

Gray Mac

Fast service, the rental agent was friendly and helpful.

Jody Derocher

Good rental car not too bad a price

Sophie Deschamps

A1 service

James Davis

Excellent service, speedy turnover

Vilmos Szabadi

Very kind and helpful staff, they set us up for discounted hotel rooms up on the skii hill and provided very good service!

Jeffrey Inc

Staff is super helpful and friendly.

Ray Savage

Had a call from Mike @ Enterprise Red Deer today to make sure I was all ready for my rental tomorrow. FANTASTIC customer service and a great experience, thanks Mike and thanks Enterprise!!

Léonardo Fuica

Very good Enterprise rent a car, always treated with respect and their service with the clients are impeccable. I never had a problem with them. I recommend this place very much if you need to rent a car. keep up the good work.

susan machin

On July 8th I had a motor vehicle accident and car in shop, I made a reservation as they did not have a car and was told I would be called as soon as one came in. I have made a couple calls since. This morning still nothing on the lot. Staff told me he would find me a car by calling his customers and seeing when they would return but if nothing found i am stuck again without a car. I had to go as far as Langley to get a rental to go back to Kelowna. I think this lot must only have a couple cars because waiting for 3 days is rather nuts.

Robert Petrin

Very good company to deal with. The cars are clean, the staff is efficient, and the prices are good. Recommended.

Mallory Nash

2nd time renting from the regent location, both times while my Kia Soul was at the dealership for repairs/issues. The loaner I received is a 2020 Chevy equinox and has been showing a tire pressure error and is constantly losing air, I called today and spoke to a very nice gentleman (cannot remember his name). He offered to see about someone delivering another car to my work but we are closing soon and i'm far away from the regent location. So he will have a new SUV ready for me first thing tomorrow. Great customer service.

William weston

All went smooth very busy got us the car and off we went

Quinn Amos

Absolutely Horrible Customer Service. The man on the line is completely disrespectful and condescending towards customers. He tried to lie to me after inquiring about misinformation I was given. I needed a vehicle for a family emergency to pick up a family member in Saskatchewan. Now I do not know where I am going to go to rent a vehicle after this terrible experience. The man on the phone likes to make customers cry!!!!

Ray

Great service and always helpful

RFerati

Great experience every time I go there. Excellent Customer Service and all of the representatives are AWESOME! And not to forget, great prices!!! I live downtown and don't mind coming all away north to receive great service like this location. So keep it up!

Ryan Wigglesworth

picked me up and dropped me off. good service. Thanks!

Stephane Boisvert

Pleasant staff, simple renting process and returns. Rental vehicle was even better than what I expected to get and was in top condition.

J Strang

Great service very affordable

Pieool Mclean

This place is super unorganized. Wasted a hour and a half waiting them to find the right documents. Said they would have a vehicle ready to go the next day. Get a call and tell me they have no vehicles. Getting a complete run around. Nice people, need better organization.

Marek Němeček

Everything was OK, staff friendly, apologized for 10 min delay of our car.

abu naser md. shahin

Not professional..give misinformation to sell insurance

Shane Y

Great price. Had my vehicle sanitized and ready to go. Curbside Agent had me on the road in 5 minutes. Drop off was just as easy. Will return for my next rental. One of the better experiences at a car rental agency.

Trevor Lydiatt

Great place to rent weekly or monthly vehicles, selection is good they do a look over with you before giving you the keys. Always remember to fill up the tank before turning vehicle in. Professional staff knows what there doing.

Gord Trust

Gross

Arnaud Rossi

(Translated) Competitive price, good service. (Original) Prix assez compétitif, bon service.

Ashok Venkatraman

Nice place with a huge collection of cars.

Alicia Roisman Ismach

Service in Moncton Main st. Branch is impeccable!

Julie Tremblay

(Translated) I only brought a car here, but the office was fine and the attendant who served me was quick and clear. (Original) J'ai seulement rapporter une voiture ici, mais le bureau était bien et l'employé qui m'a servi a été rapide et bien clair.

RICK

Rented here many times and reciece top notch service every time. If you need to rent a vehicle in St. Thomas go to Enterprise.

Frank JR Skelton

Great variety of vehicles and better people!

Elegant Weddings

Always rent from them

Tom G

I had nothing but a great experience renting a car (for the first time) here! The staff were attentive and informative! When my car wasn't ready for pick up they were apologetic and got me into a next level up vehicle for free. They walked me through everything and made sure I understood what I was and wasn't covered for. Ace service

M-A Leger

(Translated) Excellent service at this branch! (Original) Excellent service a cette succursale!

ML350 Bluetec

We needed a rental for three days while one of our vehicles were being repaired. We had the pleasure of having Colin assigned to our account. Colin made the experience with Enterprise smooth from start to finish. In addition to our interaction with Colin some other elements that came into play were the location/convenience, staff and quality of service and the overall vehicle condition both exterior and interior. Only thing, we were hoping to get something a little more equivalent to our vehicle but we still got assigned a nice SUV.

Jaime Malagón

Needed a car in a small town and this firm offered an excellent option. Not opened on the weekends required somewhat a change of plans but within bounds of convenience. I'd advise to book ahead on-line as their limited supply of cars would make it difficult to acquire one. Overall the service was good and friendly and most importantly prompt.

Danno Cardinal

The service was top notch. The 2018 Cruze was... Well... Not well behaved.

Yashar Einy

Best car rental experience.

Zachary Auchterlonie

The staff at this location are always Great

Shawn Shenfield

Always excellent service.

JP

Exceptional customer service provided by Justin and his manger Jeff. Justin helped me book a reservation for my uncle and was very friendly, clear and ensured that I got the vehicle that I needed for my uncle. Very friendly staff and customer service oriented. Thanks so much for the help guys! Keep up the good work.

Richard Kelly

Great staff. Business was carried out in an efficient and friendly way. And the staff even stayed a little bit past closing to make sure everything was taken care of! And they didn't rush us out. :)

Erin Crawford

Lyndsay at Orillia Enterprise saved me! I had reservations with discount car rental and they literally contacted me as I was on my way to pick up the vehicle to say that they had made a mistake and had no vehicles available. So I called Enterprise and Lindsay had me in a vehicle and on my way within 10 minutes. Lindsay and her staff were kind and professional and the service was great. I will never go anywhere else to rent a vehicle and i have already been telling others about this great day changing experience. Lindsay is a gem!

Alireza Abbasi

Good service

Farzaneh Kaji

Helpful staff. It was okay

Moin Hussain

A big rip off.All day insurance charged at $20 and a Kia rio at $25 per day..if this is not expensive, then what is expensive ?

Kevin Senft

Rented a vehicle for a month as my car was stolen and MPI was to cover the costs. The staff at this Enterprise were great to deal with and provided quick service!

Vishesh Jyoti

Great place to rent a car from. Angad provided really good customer service. Really recommend this place.

Ogheneworo Akara

Cookeville guys are very patient and polite.

vahid ghadiri

Excellent service

Kris Drapeau

Amazing people to deal with !

Sarita Vandernaalt

Great customer service and follow-up. Unfortunately I've needed to have a rental car twice in the last few months and both times, I've been very impressed.

Pritesh Patel

Great people, excellent customer service, pretty good cars. What else you need?

Chantel

Very friendly staff

DJ JayR08

The car is so clean and brand new and the service is so nice and good

Cassandra Labermeyer

Not a fun experience. After a small accident in the middle of winter left me without a car, ICBC set me up with this enterprise. The first attempt at getting my rental car was not smooth but I managed - the rep from head Surrey location had some of my details wrong and told them a different time of my arrival (only by an hour) so when I got there they didn't have a car for me. Totally fine. The roads were crazy bad, some of their cars weren't back in yet, etc, I understood. They drove me to school, then to work, then back to enterprise to get a car that evening before my next class. All good. I returned that car a couple days later as I was going out of town for work for 4 days and didn't want to waste my coverage on something I wasn't using. They understood and told me just to give them a call when I was back to set up a new contract and get another car. Awesome! So I call Monday morning to see what I can get now that I'm back, and they wouldn't have anything until the later afternoon, then which I would be working so we decided on a time the next morning for me to come in. We both knew I was coming at 9am on Tuesday morning - sidenote they open at 8am. I get there and they don't have any cars. Why not call me and let me know that before I find myself all the way down there... So now yet again they must drive me around - which I am thankful for - but is it really necessary? I have a very busy schedule and what is a service to help provide for people kind of just turned into quite the hindrance.

Arsh Gill

I had a booking through ICBC and i drove the vehicle for approximately 60-70 kms and i had a deduction of $27. I tried calling them a lot of times for more than 5 days and no response from them. I went to the enterprise and asked for the deduction and they said it’s fuel charges and there was a difference of 16 litres. Am amazed how? I still have pictures of dashboard with half fuel tank, when they assign me the car, and how a sedan can consume $27 of fuel for 60-70 kms even for $100 kms. They overcharged me.

Cara

I have rented from several different Enterprise locations in the Metro Vancouver area, and this location is hands down the best service. I rent a car about two times a year for road trips and it was always a cause of anxiety because there always seemed to be some kind of issue. The first time I rented from this location I was in and out in five minutes. I even said, “That’s it!? Why was this so easy!??” The staff is fast and friendly and don’t want to waste your time. As someone who can get stressed out easily I am so happy I have started using this location, I’ll never go to another again!

Nick Markovski

Great customer service! Thanks Falon!

chris loewen

Efficient friendly service. They picked me up at Carstar. I rented a Nissan with only 3k kilometres on it. They drove me back to Carstar when my car was ready. Super fast, super friendly, super efficient. Rent here!

Mary Carroll Lalonde

Forgot my extended seat belts, staff said it wasn't there., staff called my insurance company to inform them that I was renting a vehicle cause I had an accident, which was false information, and caused me alot of grief!

Kevin Cain

Great service, they even picked me up promptly after work.

ScarCrazy A.C.

So I rent a lot of vehicles. And not ever have I seen such incompetence. The phone number on my account is old. Sure. But the foolish employees here who called to confirm my reservation action just assumed they were talking to me; Clearly forgetting a simple thing as ASKING FOR A NAME. And and a result; at the end of the month they booked the van I had A WEEK in advance out from under me. No email. Nothing. Hire people that have a few braincells.

Tony Duke

Good experience. Vehicle was fairly new and nice and clean. Staff helpful and very pleasant

emjolina

Enterprise Orillia has saved my bacon on numerous occasions. The customer service is outstanding. They always go above and beyond to make sure you are satisfied. I will never rent anywhere else. Thank you so much

Asifur Rahman

Was closed on a open day. Google map showed they are open but they weren’t. I guess staffs felt bored and went home.

NEEL PATEL

Great Service All time

Marc Lapensée

Excellent service and friendly staff.

Kiana K

We booked a reg size car which was available on their website, when we got there they told us they ran out of the ones we booked and they gave us a mini car. They also have a pick up option but they do not answer their phone to schedule it. It is also upsetting how they dont pickup/dropoff on saturdays cuz only 1 staff works that day.

Isabelle Denis

Excellent service

David Laquerre Samuelsen

Really amazing service at this location.

Rob York

I had to rent a replacement vehicle while mine was being repaired. I went in and all the arrangements thru the dealership had been processed. Enterprise came to the house and picked me up in my rental car. Very pleasant driver and staff at office were helpful friendly and efficient. I left with a smaller vehicle but staff told me to call any time over the next days to.see.if a more suitable vehicle was available. 3 days later stopped in on a whim and they had a vehicle more to my liking. 15 minutes later all fixed up and drove off with my newer bigger vehicle. Extremely happy with all my dealings at this location.

stanimila nikolova

Great experience -very friendly and helpful staff. In and out in no time.

Nagabandi Dheeraj Kumar

They have decent variety of cars are reasonable price compared to any other places closed to square one. Staff is nice and they give a reminder calls a day before very well. Pick-up and drop-off is a #1 service from enterprise that anyone would love.

Pine Environmental

really nice guys.

Kathleen Price

Staff are always very helpful and kind.

Rob Dunn

Reasonable prices

Gabby Quach-Conti

Excellent customer service and rates!

Michael World

I rented a car from Enterprise Belleville this week and the experience was very good. On pickup I was offered a free upgrade (which I accepted!). Chris, the manager, is efficient and thoughtful. It was a bonus (for me) to be offered a ride back home. Lou was the kind driver and he drove me to my door, but............. Along the way Lou stopped to assist a woman driver whose trailer had come loose from the hitch. Within minutes she was able to continue! I thank Lou for his ride, but also for serving in our armed forces (he's a veteran!) for decades. Thanks to Enterprise Belleville.

Don Radtke

Excellent Staff. Will is an excellent Rep and manager. Always helpful and courteous. Never disappointment.

Steve Russell

We called half hour before we would need picked up and our car was there ready to go right when we needed it. Very easy comfortable vechicle and the rental person gave great info on direction. Completed our vacation nicely.

C Smooth

Great staff, quick turnaround for rental vehicle.

David Gritt

Good people, I hate rental cars, nothing had any of my own cars features, no heated steering wheel, no auto climate, not even heated wipers or mirrors, shh, everything kept freezing over. Including my butt. Makes my lowly Corolla feel like an upscale luxury car. I hate these crappy option less cars they keep giving me.

christy thomas

Okay, in my opinion, these guys are really good. I was really scared to rent a car from them after reading all the bad reviews. But honestly, they are professional and fantastic. I rented a car from them, at the time of renting I didn't notice a rock chip on the glass. And I took the car. But within 20 minutes my friend saw that, and I went back to report that. I mean if they were dishonest they could just simply blame me and say oh we don't know it's you that did it. But instead, they checked it and gave me another car. The second time I rented the car and dropped it in Vancouver. This time the car had only one key and at the time of renting they informed me to tell that to the drop off location. At the time of the drop, I thought maybe that branch staff we double-check it. But they were like no problem we know it! In my experience, I could see professionalism and honesty in both of these branches. The only reason I give 4.5 is because of the website. On the website, it will show some other car and at the time when we reach the branch, they won't be having that. So it's a small bummer for me. The rest is really good.

Corey Christopher

Great customer service. Easy to deal with and fair with fuel pricing. Highly recommended.

David Spencer

Staff was very helpful and decent - Alex ???? Got a courtesy ride to the airport on returning ... can't ask for more than that! Nice well kept vehicle too.

Baheer Osuli

One of the poorest customer service I have ever experienced. I came here at 11:30 am, I was told to wait for 5 mins to wash the car that they will give me but now it has been 41 mins that am waiting for the car that I have rented 1 week ago and was still not clean. The worst experience ever.

Mohannad AlHmoud (962 Dev)

Great service and great cars! We got a free upgrade as they did not have our booked car. They called us afterwards to check that everything is okay with us, I’d definitely rent a car there again!

Esko Murto

Customer service failed so bad that we couldn't even get the car rented despite our earlier reservation. Location is clean and the cars probably are nice, but the staff don't seem to be too interested in making things work for you. If already renting the vehicle turned out to be too complicated, I dare not even think what would have happened if there had been any problems on the road..

Ludovic Lavallade

(Translated) since 2019 bad service and noted. The new staff does not mention the important points of rent (like their closing time) which induces an additional day of rental malgres the deposit of keys in their box. When calls are made they promise refunds but do not apply them. After 2 call I gave up the idea of getting reimbursed .... (Original) depuis 2019 un mauvais service et a noté. Le nouveau personnel ne mentionne pas les points important de location (comme leur heure de fermeture) ce qui induit une journée supplementaire de location malgres le depot de clefs dans leurs boite. Lorsque des appels sont fait ils promettent des remboursement mais ne les applique pas. Apres 2 appel j'ai abandonné l'idee de me faire remboursé....

Jacqueline

THE WORST COMPANY EVER, DONT EVER RENT A CAR FROM THEM, HORRIBLE communication they don’t care about their costumers what so ever, they will not help or listen to any of your concerns.

fkxStudios

Good service quick and professional needed a car for a day. prices reasonable. Keep up the good work guys.

Franshely Allinob Tavarez

(Translated) They have good prices and the cars are in very good condition. Ideal to go out sightseeing throughout the city, if you plan to last a few days. The downside is that if you plan to return the car in a different city they charge you a "Drop fee" which is more expensive than the car rental, depending on the distance you leave it. In my case I rented in Niagara Falls, ON and planned to leave it in Montreal, Quebec. The drop-off fee in Montreal was CAD $ 389 and the car rental for one week was CAD $ 150 + Tax 13%. It was crazy, when we saw the price just for leaving it in Montreal. (Original) Tienen buenos precios y los autos están en muy buenas condiciones. Ideal para salir hacer turismo por toda la ciudad, si planeas durar unos dias. Lo malo es que si piensas devolver el auto en una ciudad diferente te cobran un "Drop fee" que es más caro que el alquiler del auto, dependiendo de la distancia que lo dejes. En mi caso alquilé en Niagara Falls, ON y planeaba dejarlo en Montreal, Quebec. El cargo por dejarlo en Montreal era CAD$389 y la renta del auto por una semana era CAD$150 +Tax 13%. Fue una locura, cuando vimos el precio solo por dejarlo en Montreal.

Dennis Wong

Enterprise is always my choice for rentals. The whole team there is very professional and treat me with the utmost respect. I want to give special mention to Eric, Emmanuel, and David that assisted with my latest rental in Lethbridge!

Don Reichert

TERRIBLE!! Went to pick up truck, did the walk around, truck had damage, so I asked for it to be included, she showed me on the computer, but when they emailed me the contract that was not part of it. So I phoned them, and they said they don't include the notes. How can they give out a contract that I signed and omit information that I signed. In my opinion that is illegal. They changed the contract without my knowledge or consent. I had to call them 4 times before they would send me a picture of the notes so I had proof so not to be charged. Will never support them again.

Nick Onion

100% recommended! Great Place to Rent a vehicle, customer service and a overall positive experience is clearly their priority. Iv been renting car for over two years now,so iv got to interact alot with the car rental reps/employees. I must say Daniel went above and beyond. While handling my rental not only was she very professional, but after getting a flat tire, Daniel actually went out of her way to come back to the office even tho they had closed for the day and put me in a new car so I didn't have to be left waiting for a tow truck or them to open again in the morning. She was genuinely happy to help me and I couldn't recommend this place more.

Gary Taylor

Customer services sucks.

Isidora Durajlija

ZERO STARS. Absolutely TERRIBLE experience. Was involved in a serious car accident and this place was recommended as the ICBC preferred car rental. I had booked a reservation for Sunday, and was too injured to pick up the car then. I had called the day prior and rescheduled it. The day of the reservation, I walk 40 mins (obviously no car) to their location only for them to tell me the person I spoke to previously didn't change the reservation date and they had no cars for me. I had various appointments lined up that day that I could not cancel without paying a fee and the associates at this location couldn't care less. The extreme lack of empathy, care, and responsibility is appalling. They made no offers to shuttle in cars from different locations, they made no offers to wave my fees, upgrade my car, absolutely nothing. All they kept saying was, "there's nothing we can do". After reading all the reviews on this place, I wish I had read them sooner. It's clear and obvious that my experience was not the first, and for sure will not be the last. This place needs a management change. DO NOT RENT FROM THIS LOCATION. YOU WILL BE UTTERLY DISSAPPOINTED.

HIMANSU KUMAR ROUT

Nice cars. Friendly and helpful people here.

Micheal Wilson

Cheaper than buying

김일환

(Translated) I rented a car here, and they told me that you could drive safely because you had to pay a lot of insurance to additional drivers, and it was a very lousy company with no service or staff friendly. (Original) 나는 이곳에서 차량을 렌트했는데 그들은 나에게 추가 운전자에게 고액의 보험을 더 들어야 네가 안전하게 운전을 할수 있을것이라고 하며 말도 않되는 이야기를 했으며 서비스도 직원들의 친절도 1도 없는 아주 형편없는 회사 였음.

Vehshi Parinde

Horrendous service

Deb Bonjouklian

The people were smart and engaging. Our pick-up and drop-off trips were quick and easy. The car was good too!

Dale T

One of the most helpful locations I have and continue to use vs the airport and I always fly in!!!

Jeremy Bindon

Fairly accommodating car rental place. Their computers were down the day I needed my rental but they were still able to get me a car. Also they will pick you up and drop you off at the beginning and end of your rental.

Kevin St-Pierre

Friendly and helpful staff. Fair prices. Nothing else to say ????

Tristan Mellen

Their services are great, the only down fall I have ever experienced was a rental from an insurance company, direct communication between them and the advisor isn't the best, the team of workers are great for getting you into a vehicle tho

Jonathan David's Painting

Job well done. Thank you for the great and prompt service. 3rd time using you, we were very happy overall.

Erwin

Great staff, my go-to for car rentals in Med Hat

Andre Savoie

Get the Mustang GT can't say this enough.

Danny Boy

Manager was very unprofessional. Even hung up on me when confronted. Way to treat a third time customer. Very poor experience.

Momo

Quick and great service! I loved their pick-up and drop-off service.

NiloOfar Shahabi

I NEVER EVER rent a car from this company again. I rented a car on Thursday for 3 days, they told me it's available at 12:30, then they called me and changed the time to 4 PM and should drop off at 2:00 PM on Sunday because they are closed at 2:00. I did not agree about it because I payed for the whole day. I called them again on Sunday and told them do you have the key drop option because I rented a car from 4 and it's not fair to drop off the car before that, and they told me NO, we should check the car and we will close at 2:00 PM, and then he told me Ok drop off the car at 3:45 and I will be there and check the car, then I stayed for half an hour and he didn't show up. They are not responsible at all, it was a lot of STRESS on me, they RUINED my evening.

Daphnee Parenteau

(Translated) Never answer the phone even say hello and put on hold and even worse it hangs up after 10 min (Original) Ne répond jamais au téléphone même pas dire bonjour et mettre en attente et même pire ça te raccroche après 10 min

Michaela Washburn

Mitchell was very helpful and paid attention to detail.

Cat McNally

I've rented numerous times from this location, and the staff and manager go consistently above and beyond. Friendly, professional, helpful. And the cars have been solid for their class, too.

Taylor Hood

Great customer service and very friendly staff. 100% would recommend and rent again!

Ryan Sweeney

Great service from start to finish. Had our vehicle for over 3 weeks waiting to get our car fixed, and they only called me once to check on us, which was nice! The lady who gave me a lift to pick up my fixed vehicle was great too, friendly and actually had meaningful conversation. A great experience, would highly recommend Enterprises Lower Sackville!

Hamayou Yousafzai

Always They don't have a car the one you want

Nayel Saleh

Awesome Service! We arrived on a cruise and the team quickly picked us up and got a car ready for us. We were able to take a leisurely ride to Victoria's beautiful sites. Uri and Rachel made sure we got from and to our ship on time and gave us plenty of tips on where to eat and what to see. Call them up when your ship docks and have a great day and great car!

Alexandrea Mikhailov

Great staff - great selection of cars. Only took us about 10 minutes from the moment we arrived. The staff/agents are friendly and understanding - we were a few days late returning the car; instead of being penalized; they just extended the rental at the regular fee. Thanks for the great experience! Next time I'm in Montreal; I will most certainly be back!

Jason Roudette

Easy from beginning to end and solid rates overall

Ivan

Just horrible customer service at this location. They'll keep calling if your insurance hasn't paid them yet, but when they make a mistake and you call them, they just keep deflecting you to someone else or to call back or the big one 'they'll call you back' but never do. It's been months and I'm still waiting on the manager to call.

Craig Coley

Every time I have ever needed a rental I’ve gone with Enterprise. Up until today I have had nothing but amazing, positive experiences. I was recently rear ended and my insurance company set me up with this particular location due to where my car was getting repaired. The initial rental process was positive, easy, and everyone I encountered was nice (of course right? They want your business). I truly wish I could say the same about returning the vehicle. While doing the initial “inspection” I was told they only worried about cracks and chips in the driver’s field of view. Ok windshield was fine when we had a look. Upon leaving the parking lot I used the wiper blades and noticed a crack in the passenger side of the windshield under the wipers. This was missed during the inspection because the lady doing the inspection did not turn on the wipers. I didn’t think anything of it because again, it was on the passenger side and I was told they only worry about the driver’s side. Well I go in the return the keys and all of a sudden I’m being hit with a bill to replace the whole windshield! The manager (I’m assuming that’s who she was) decided to go 50/50 with me and charge me only half the cost. Oh such a sweetheart you are right? I didn’t crack the windshield. It certainly didn’t crack as I was driving out of the parking lot either. It was pre-existing and had your inspector done a THOROUGH job, ie. Turned the wipers on to look for hidden cracks, you would have saw it. But here I am, paying for their short comings. You upset me, I was in a very emotional state because of my car accident and you felt the need to add insult to injury? Cruel. I read the other reviews —apparently they are known for being crooked. I’ve rented from two other locations here in Edmonton and never had any issues with damage. I would say avoid this location at all costs. If not, at least record everything like another scammed individual suggested with a time stamp so you have more than just your word against theirs because trust me, they are going to go with THEIR word over yours.

Les Landry

Great service.

A Duhaime

(Translated) Friendly staff, ready to satisfy the customer! (Original) Personnel avenant, prêt à satisfaire le client!

Rolly Gagné

Good quick simple to the point service - knowledgeable pleasant staff

Henrique Schuldt Langner

(Translated) all within expectation. I recommend! all within expectation. I recommend it! (Original) tudo dentro da expectativa. Recomendo! all within expectation. I recommend!

chestnutreiner

Rented a Ford Edge more than a month ago and got a bill for $1289 today for supposed damage that was not there when the car was dropped off.

Dario

Rented a Jeep had a Blast the staff where very helpful

Debbie Fortais

Excellent, fast and friendly

Tam Time

The website is completely inaccurate. I'm 21, and went to the website to enter dates I would be renting a car, as well as the RENTERS age, and it filtered out certain vehicles, such as luxury and premium vehicles. However, it still showed vehicles like pickup trucks or SUVs. It let me make a reservation in the SUV class, and when I went to pickup an SUV (or similar), I was told that anyone under 25 can only rent up to a full-size sedan. Why let me reserve a vehicle AFTER I'VE ENTERED MY AGE, and then tell me the day of that I can't rent that. I know the website didn't just show all options because the unavailable options I was shown when my age was under 25 were different than when my age was over 25, as they out premium and luxury vehicles back in to be selected. While I'm not entirely surprised I wasn't able to rent, I know some places don't rent anything to people under 25, I will be using Turo (a MUCH superior rental company) from now on.

Bill Harrington

great customer service

Eric McClenaghan

Todays experience was good, the last one not so much, but everyone deserves a second chance!

N U

Got a great rate. Very helpful staff. Easy to find

Lis Marie

Bad location! They kept us waiting even though we were here 15 minutes early and kept giving us attitude every time! They are ALWAYS short staffed and very unorganized even when we had a booking! They also had a bad selection of cars and didn’t have one in the class of vehicle we had booked even though we booked weeks ahead, not cool. Definitely will NOT be coming back here again!

Chris Hanlon (Arbalister)

Awesome staff. Treated us great after a car accident, and through a series of insurance claim backflips.

Chris Armstrong (Chris Armstrong)

Good staff, by the book,

- Stiegosaurus -

Great people. Great cars.

Kariffe Phillips

Great and super friendly staff. Would recommend this location to anyone. Great experience every time I go.

Thomas Battley

Great place to rent a car. Fast efficient service

Dave Dollimore

They help me when I need a car. Unlimited mileage so I can go anywhere in ontario and only pay for gas.

Josh Serniak

Great customer service.

Melanie Mcfadden

10/10 service. Friendly fun staff. Great vehicles. 100% will go to them first going forwards.

First name Last name

Great staff, very understanding, I would recommend to everyone if you need a reatal

Dave Oliver

Rental Car spot.

Robert Copeland (Falcon1234)

So they bought out Discount Car Rentals, hopped into bed with Budget and all tripled their pricing! Don't worry a class action suit for price fixing and anti-trust cannot be far behind! You might as well keep renting, you will get it all back after the lawsuits are settled in about 10 years!!!

tim brant

Great people

Emmanuel Igbokwe

Car went into the shop after a minor accident during an icy week in Edmonton. Insurance company set me up with enterprise rent a car, staff were friendly but most of the cars were out on loan leaving me with a vw beetle as the only option. I wanted a sedan so I was reluctant to take the beetle. Upon returning the car I told Albert my rental agent my experience and he offered me a discount on my next rental car with enterprise. The fact that Albert acknowledged my issue and offered to make things right to improve my customer service experience shows that this location cares about their customers' needs and satisfaction.

James Lucas

Great service, very quick and always give you a voucher for a discount or upgrade after the rental.

Michael Barry

Quick service; friendly staff; new cars

Ian Cleary

Scammed 553.02 by this location when they were unable to collect the amount from the insurance company. My MC was charged after I had been assured no amount would be charged to it. Be very very careful dealing with this location. Obviously enterprise will lose out on much much more than 553.02 in the years and decades to come. - bye Enterprise

Mike Hassab

Good service.

Taras Irodenko

Excellent customer service. Very affordable rates. And a ride home after the car's drop off is an amazing thing Highly satisfied

Jason

Vehicle was clean, and staff was friendly.

A M

I have always rented from Enterprise and by far this is the absolute best location & best service I have ever encountered. The entire staff was so helpful and sweet. They went out of their way to accommodate my needs. Brian goes beyond his call of duty as appeared many of the others did. Cars were always clean and a plethora to choose from at extremely affordable prices! There were NO issues regarding COVID protocols which of course they need to have in place, but it was painless. I will continue renting just to keep supporting them. So happy with my experience here at Enterprise on Stanley Avenue, Niagara Falls, ON

Shannon G

Good deals.

KATIELAUGHTON

Worst Enterprise location ever!! Have used them for years. The company, as does my fathers company! I’m calling him tonight to tell him to drop his contract! Worst service ever!!!!

Julie Heinrich

I hit a deer and required quite a bit of work on my vehicle. My insurance referred me to fix auto in Pincher Creek where I've had terrible service. On the upside my insurance company also insisted that I get my rental while having my car worked on from Enterprise in Lethbridge. They were terribly busy when I showed up and still made time for me. They followed up and made sure my rental was working out for me as I had specific requests of my rental vehicle. When Fix auto emailed me just before they closed on a Friday night to tell me I could fetch my car (I live nearly an hour away and could have never made it) Enterprise waived the fee to keep me driving and able to work till I could get into the shop on Monday. David even made a follow up call to make sure returning the car all went as planned. True service!! I'll be renting from your company from now on!

Andrei Magearu

rented a car for 2 weeks - service very prompt, professional and courteus - will use their services again next time.

Ruban Bala

I've been asking to rent a luxury car for a week and received no response, when I phoned different branches, they didn't have cars available. When I called the call-center they took my information and stopped replying afterwards. The most luxurious car they have is a dodge caravan.

Rajiv Nair

Really facing a bad experience, they took the deposit 150$, when it’s time to return back my money they say lots of story. I return there car, after 20days still I did not got my refund back. Not, just me my two other friends also faced the same situation. They the totally unfaithful with customer refunds. We need to go there office every time asking for refund deposit money.

Laverna Woodcock

Reps are great

Rory Keane

The Enterprise Team at this location including Tony and Declan are amazing! A team of true professionals who helped make my Kelowna adventure unforgettable. Rent from this location.

David Flack

We haven't rented a car in many years, only on our Florida vacations. Anyway, we were extremely pleased using Enterprise here in Ontario. The price was very reasonable (when done online), we were given a 2019 Mazda as the most affordable option, and the fellow who got us on our way explained every aspect of the transaction clearly and did a close look-around of the car before we left so as to identify the current scratches, etc. We did have about a 20 minute wait beyond our pick-up time, but this was because a few of their staff had called in sick on this day.

Krista Noyes

I’ve used their services twice now, and both experiences were stellar. The staff is so friendly and helpful and they do their job efficiently. Highly recommend!

Darryl Marlatt (Whœ)

Fantastic ppl, great customer service, the Ønly place 2 get ur E-D cheap-like

Jonathan H

Staff are courteous and knowledgeable. I don't think of any other rental place when I need a car.

patricia oliveira

I rented a car from enterprise to meet friends in Kimberly. It was set for drop off in Cranbrook, when I called for pick up they said they would come get the vehicle, but they never did. The next day I went to two enterprise locations (Canadian Rockies airport and Cranbrook) to attempt drop off but they were closed. I called the Kelowna location and they said I had no choice but to keep the vehicle and drive it back to Kelowna even though I had a free ride back to Kelowna arranged with a friend already. Upon my return I spoke with Anthony Sawatzky, the area manager. His attempt to rectify the situation was done by making it seem like I was the one who did something wrong. He “graciously” removed the extra day charges (even though I never wanted the car for more than 1 day) and removed the different location drop off fee (because I had no choice but to drive the car back to Kelowna for them) when explaining this inconvenience that ruined my weekend with friends, all he offered was a $50 discount on my next rental. I tried to explain that I spent more than $50 filling up the vehicle with gas so I could get it back to Kelowna for them, money which I had no intent on spending since I had a ride back to Kelowna already set up. More than that, I was supposed to ride back to Kelowna with a good friend who I looked forward to catching up with and spending time with on the drive. Anthony had no sympathy for this. He is cold and is unwilling to see the situation from a paying customer’s point of view.

Ellie Poirier

No customer service what so ever

Kelcie Yaromy

Amazing service. Best rental company I have dealt with. They will pick you up and drop you off if you need. I appreciate that they do not have company stickers on their vehicles. Great rates for gas and great rewards for regular customers.

Daniel Felipe

Everything goes smootly with us. The manager and employes all very kind helpful. Quality of the car was very good also. Nothing to complains about. Perfect!

Caroline H

The assistant manager Sanjay Parekh went over and above to ensure our travel nightmare ended. It's because of him we were able to see our son get married. The staff there was also awesome

Maria Mancilla

(Translated) Excellent service (Original) Excelente servicio

Harmeet Singh

Don't go at belleville location they always lie. I booked a 7 seater vehicle first they booked and completed everything. When i went to pick the vehicle she is saying oh sorry i dont have any vehicle. Cheap talking. They always do like this with everyone. Discount car rental is better than this.

heavenawaits100

They were wonderful pick drop off the vehicles are perfectly clean and well-maintained

Jeremy Bass

Always check for damage before taking the car and take pictures before and after.

Natasha P

We have rented from this location recently and just reserved another rental for this weekend. This is an excellent location with very good customer service. The vehicle was exceptionally clean. We highly recommend Enterprise Hull/Gatineau! Merci :)

Robert Lumb

Professional and courteous staff. Great service and pricing.

James Heather

Came here for a house hunting trip. The agent dropped off the car at our campground which was so convenient. Moe n Tony were so helpful and understanding when we needed to extend our stay as well as change our drop off location to the airport. enterprise went above to exceed our needs. Nice clean car and great rates for the week. Thanks

Nora Mclellan

Very kind people. ..

Hamed Esmaeeli (Life Learning Hub)

Cooperative staff with clean and new vehicles. They have variety of cars and hygiened them. The con is that they are not on service for renting in weekend and no suitable offer is available for long term rent. ???? Instagram: @virtual_travel_explorer ▶️ YouTube: @LifeLearningHub

Dimple D

Great staff

Subhendu Roy

I reserved a car for 1-day at this location to go to Niagara-on-the-lake. However, I reached late (around 11.45 or 12 PM), and my car was booked from morning (8.30 or 9 AM to 6 PM). When I reached there, I did all formalities (giving DL/Credit Card), signed the contracts etc., and then suddenly, I was told they dont have car, and this is because I came late. I argued that they should have at least call me before giving the car to anyone. Finally, I got the car at 3 PM (after others return it), and returned on 6 PM. I had never such experience with any car rental company. Only good part is they gave us rides to go to some nearby places during our wait.

vavava 2.0

Had a great experience and the workers there really goes out there way to look after u

Shihabul Ahashan

Competitive price and best service.

Linda Lee

Fabulous customer service!! Both employees that I worked with were compassionate and understanding in a difficult situation. At the St. John's airport where I went to pick up my car they were operating several rental companies from one counter. When changes were necessary to my renta, it caused me to pick up my car from the only other open rental counter. The Enterprise rental manager saw me waiting in line yet again. This line was much longer. The manager came and pulled me from the line taking care of my rental and offered me an even better deal than I was already getting!

Wes McFarlane

Good experience, just don't like the constant trying to up sell features.

Dwayne Davidson

Never had an issue with them.

John McKenzie

It was an easy pickup process from start to finish. I will use them again

Scott Hogendoorn

Elias, Jeff and the others at the Ontario street location in St Catharines are all very good people, easy and friendly to deal with. Will use this location again if needed!

Farooq Satt

OK staff. They need to work on their parking area and dress code

Olivier Maïly

We were 3 differents client to have reserved 7 seat cars and they didn't have one in the fleet. I had to go to the airport to pick up a 7 seat car...

James

Fast and friendly staff

Chris Rogoski

Dealership lent me a car through enterprise during a repair. Pretty quick and painless experience to get me going. Dropoff was a breeze too.

Laura Davies

Dan at Enterprise was amazing to deal with. After being in a motor vehicle accident, he went out of his way to find me a vehicle. Highly recommend this dealership for their service and thank you again! Laura

Sina Anderson

I received an exceptional service. They gave me a lift when I dropped the car back. Friendly and smart. The staff I came across were professional. Transaction may take few days to clear, so don't panic.

Joel Harty

Excellent service! The Branch Manager Peledona was extremely helpful, we will definitely be coming back here when we need to rent again.

Janet Christie

Awesome service. Quick, hassle free and courteous and kind

Michele DeGeer

The girls were very nice, and professional. Picked me up and showed me everything I needed to know about the car.

Trever

Make sure too really look over the vehicle before you take it. they really enjoy trying to make you pay for any dents already on the vehicle.go across the street to budget if you want honest people and not little kids

Philip Fletcher

Highly recommend them. Winter rates great. $40.00 for the weekend.

Lisa

Every friendly and fast service.

Alison Zdunich

Very nice to talk with and very accommodating.

silouettesshadow

Fast service, both pick up and drop off

Dwayne Walker

These guys are great. I ruptured my Achilles just before I rented the vehicle and couldn't pump my gas. They allowed me to return the car and they pumped the amount I used for me after my return. The manager/assistant and their team are always friendly an helpful. You won't go wrong with this location. God bless them.

Melissa Snyders

After learning that I couldn't use my Aéroplan points in North Bay due to the lack of Hertz' presence, I called Enterprise to book my vehicle. I've always had good experiences with Enterprise in the past but this one tops the cake! I spoke to the most wonderful Jonathan. It had been a tough day booking flights, hotel, a rental car, airport parking and packing for a funeral. Flying from 3 provinces away, to a remote location and leaving within 24 hours, with a very sick toddler. Jonathan helped me and made it so easy and was so sweet to find us the best price possible for this already expensive trip. To top it all off, after 2 flights and a very long day, we reached the airport to find the car we had booked had been upgraded!!! Our day was instantly easier and our trip much more comfortable. During such a tough trip, Jonathan made us breathe a sigh of relief and reminded us that there are still people out there who are willing to lend a helping hand in any way they can. Thank you Jonathan, from the bottom of our hearts.

Obla

I always rent from here with my family. Amazing team who always helps and goes above and beyond. I’ll recommend them to any/everyone.

Caroline Donnelly

Maria gave us OUTSTANDING service. We are four touring bicyclists and we wanted a two day car rental to see PEI . Much faster than trying to bicycle! She looked up my name and info and gave us a wonderful vehicle at an excellent price. She has a great rapport with customers and goes out of her way to accommodate your needs. One more excellent rental with Enterprise

Alex Russo

Great service from all the associates!

John Gibson

Enterprise is a great spot to get what you need.

Yogesh Samniwala

Quick and friendly service. Enterprise Rep. and his Colleague were very friendly and got the great vehicle to tackle the snow storm!

Dane B

Very friendly and efficient staff. Let me drop it off at a different location in Sidney, which was more convenient for me but not specified in my reservation, at no extra cost. No complaints!

Kelly Tays

Very helpful staff

Sheyi Olubowale

I have used Enterprise for more than 1 year; overall they've shown care & commitment. Anil & staff are quite professional and friendly. Great place to rent. Good job, guys!

Laverne Bauch

Awesome friendly professional staff with quick service

S P

Superb service from Enterprise but please change tires to winter tires in places like edmonton and charge me more! I totally pay for winter tires per day when its snowy. I almost had fatal car accidents because of it!

Shelby

The Staff are very knowledgeable and friendly.

David Van Rooi

Great customer service! And this is coming from someone that specializes is sales and customer service! In and out fast, friendly and helpful staff with a good personality. 5 stars all the way ????

Fabi Bartlet

Excellent service. They have good prices and the employees are very helpful and polite. They make you feel that they really care for you and your experience renting a car with them.

Theresa Butler

Very professional, friendly, and efficient.

Fernando Torres

Great experience, excellent service. Nice people.

Taylor M

Ended up with a nice car but took too long waiting for it though it was on hand.

Neil Wick

I've rented cars here several times and it has always been a good experience. They will pick you up and drop you off before and after your rental.

unknown

You deserve 5 stars, but manipulation and dishonesty is a huge problem in today's business. Long wait for pick up. Suppose to get an SUV equivalent to my vehicle being fixed at carstar. Promised to be called and swap the vehicle I took. The best thing about this location is Drew, for his communication skills and professionalism.Kenn.

Kris Mundy

Needed a certain vehicle within 24 hrs and they didn't have it in stock - I got a call 2 hours later saying they got it for me. Great customer service and great staff! Always a pleasure renting at the Oshawa/Bloor location!

Edson Fernando Escames

(Translated) Great! (Original) Excelente!

stephen kagan

The staff were helpful and friendly. They got me a great car and out the door and on my way fast and easily.

Mike powell

Very unsatisfied with the service there pick up a car that was supposed to be sanitized and cleaned and it had dirty mask and someone else's mail in it very unhappy with experience there.

Danielle Litalien

Very friendly service but payed more than expected

Christopher Walker

Absolutley terrible Enterprise location. I am a long time Enterprise/National customer that rents frequently for work (traveling sales) and I have been let down here on many, many occasions. My company is based in Quebec and insists on using Enterprise as they have great service in the East. But this is not the case in Kamloops. As I type this, I was just hung up on by an employee (Sebastian) who just kept repeating "see you tomorrow morning" over and over when I was asking if my vehicle would be ready. It was explained to me by the another employee there (young guy) That "here in Kamloops people don't respect Enterprise so why should we respect them?". This was his response to my question about why they never have the reserved vehicle in stock. I have decided to move my business to Budget on Notre Dame as my wife's company uses their services and has nothing but great things to say. Avoid this place, and if you would like to hear recordings of the phone interactions or see videos of in person interactions please feel free to reach out anytime. mr.chriswalker@gmail.com

Michelle Bosma

Absolutely amazing customer service! Joao was incredible. I had a slight hiccup and he went above and beyond to help me sort it out. Took time out his personal time as well to ensure I got everything fixed up and into a car to enjoy my vacation. Car was spotless. Thank you so much! Highly recommend.

Ashraf Abualia

Good 4 star just because of the waiting time when I call

Ian Blainey

The selection of vehicles they offer is always good, and the service is genuine and helpful. A few of the times I've rented a vehicle it seemed like they were somewhat understaffed with there being a wait for the vehicles to be cleaned out when I had booked the vehicle days before. A small complaint, but I would advise booking online in advance to reduce the wait.

Fawwaz Rizvi

Extremely unhelpful staff. Had an issue and the employee there didn’t even bother to ask, instead went to the next customer without even consulting us. PLEASE GO TO ANOTHER LOCATION. This location is terrible.

Laura Carolina

Pleasant staff on phone, in the shuttle van (free pickup) and completing the rental agreement (on hand-held device, all done at the car, no need to enter the office during Covid times). Staff and I all wearing masks. Effortless return at Comox Airport, with reasonable $100 destination-drop-off fee.

Dustin Longpre

Excellent service, friendly staff.

Richard May Naugler Burgess

Very friendly...Very helpful

Steve F

They are very helpful with picking you up and dropping you off when renting vehicles, demand is very high but the great team will always get you going

Robson da Silva

Excellent costume service and alot new/reliable vehicles to choose from

Ravi Patel

Try different places.

Pierre Prophete

(Translated) They provide good service. Perfect for people on the south shore. (Original) Ils offrent un bon service. Parfait pour les gens de la rive sud.

Tanner Siemens

Employees were super welcoming as if I was a regular which was comforting, no issues with home pickup, and were very accommodating to any issues that arose. The parking lot though is quite crowded for the amount of business through there. Room to definitely expand.

Annette Wabie

Good service...nice staff. Very informative answers all my questions.

Susan Middleton

Always top notch service! The 800 customer call centre not as friendly or helpful, but it wouldn't hinder me from renting again.

Linda Quesnel

I had a very positive experience with this business. ????

arta bilbili

Great service great people very professional super clean cars reasonable prices ????Keep the good work guys!

Rico Pass

Charged us $300.00 for a flat tire. If you get a flat tire with these scam artists fix it yourself for $30.00 and don't mention it. We were honest and as with most companies without morals, they concocted an excuse about the tire being "driven on", requiring full repair as if the rim had broken. It went flat, we pulled over. There was chalk on it from a recent repair, indicating a previous problem. Have a less expensive honeymoon, don't use Enterprise.

Jessica Moon

Always great service, as a repeat customer, I appreciate all they do for me. Thank you all for you :)

Navid A

Always helpful and friendly service.

Andrew Oh

Fast and great service at this location. The rates are reasonable as well.

Afton E.

Terrible customer service, no patience, constant overtalking

Stephane Forget

(Translated) One of my excellent car rental experiences. The branch manager is very friendly and his employees too! (Original) Une de mes excellentes expérience de location de voiture. Le directeur de succursale est très sympatic et ses employés aussi!

Daniel Adetuyi

Great experience with really nice staff!!

Marcos Andres

Reserved a Jeep 2 weeks in advance because I needed a 4x4 with good clearance for a fishing trip, got there and they didn’t have any jeeps only options they gave me was a ford edge or a pickup truck. Ford edge too low and pick up too big and expensive on gas so now I will take my car on the trip. What a complete waste of my time and inconvenience as I am running late for my trip now and may not make it without a 4x4. Rented from enterprise many times before and this is the first horrible experience I have had. They could have at least offered some compensation like a lower rate for the truck. Never will rent from enterprise again.

Fabricio Melo

Great place for renting car.

Michele Lottermoser

Team at Enterprise was fantastic, friendly and professional. I only rent from Enterprise. Plus they were able to upgrade me, we have a lovely trip in Vicotoria, I'll be renting from them on my next trip.

Markus Mueller

Very helpful.

Alex Poly

5/5

ted GOP

Really nice team!

Helen Aira Kebasen

Matt and Mike were very friendly and they have been very helpful to make our experience a great one! We always rent with Enterprise because they always have new and well maintained cars. Thank you so much for your service and we will definitely recommend this branch in Terrace, BC!

andrewpgb

I've always had a good experience with this location.

Super Biff L

Had a rental car for a whole month from this location and switched vehicles multiple times. The staff, especially Liam and Rachad, were always helpful and on point in person and over the phone. I will definitely go back.

Chris Hamed Dosso

(Translated) Great service as always (Original) Super service comme toujours

Debra Pady

AVOID. THEY DON'T HONOUR THEIR OWN RESERVATIONS. We reserved a small compact car one week ahead. On the way to pick it up, enterprise called and offered us a truck. By the time we got to their office they had given that away as well. Our reservation meant nothing and we had no vehicle and a wedding in Saskatoon to attend in 5 hours. WORSE THAN USELESS.

Kyle Vollstaedt

Would give 0 stars if I could, because I didn’t ever even get a vehicle at all. Reserved and checked in online, showed up and was met with a confused look. Apparently they don’t have any vehicles in the Cranbrook area at all, and won’t for like, 2 weeks(?) The employee didn’t seem to know about the booking until just then. Not sure what to say other than there is a severe disconnect between corporate and individual locations it seems. I don’t blame the people who work here but the system that allows people to reserve non existent vehicles.

Ishan Byrde

Great service by Matt. Quick and easy check-in and return. Appreciated the home pick-up as well despite poor weather conditions

Penner Bergen-Holt

They provide consistently good service! Thank-You guys!

zac e

Car was clean and the staff were friendly

Arwa Hamid

Not good experience, rude , not clear in their policy , require full payment in advance ,plus 250 dollar deposit. I rented cars from different companies before, never was asked for this. Even they wanted to check if I have a good credit ,by showing them a bill up to date that is paid in full . That is not normal for me , I wanted to rent a car not marrying them .

Erin Sauer

They were amazingly friendly helpful and very understand Made my experience worry free

N “randomuser942464” B

I didn't want the full payment to go on my credit card I only wanted the deposit on it and pay the actualrental on debit. The branch manager insisted it all had to go on my credit (giving a nonsensical excuse about the cars value). They lost 5 days of a rental and a customer. I know it's been a few years since I've rented from enterprise but if that's their new policy it's ridiculous and if it's that branch managers policy he should be demoted.

Ryan Cooper

Excellent service and very personable

José Eduardo Guercio

I definitely recommend it. The manager and al staff are great. You can count on them. Polite and help you if needed. Nice place to rent your car when in Kitchener.

Colin Valentim

I have been a customer of Enterprise Rent-a car in the past, and I can fully assure you that will never be the case again. On the first day of April 2020 (20/4/1) I rented a vehicle from your Kamloops British Columbia location on Victoria St. The vehicle I reserved was not available at the time I arrived for pick-up and I was informed I would be given a Subaru Forester at an uncharge to me. If I have reserved a certain type of vehicle, at an advertised price I should reasonable expect that vehicle to made available. If your company is not to prepared to have the reserved vehicle on location at the time of pickup, any discrepancies in charges from the reservation made that are present, then those should be born by the company for not being in position to adequately furnish the rental agreement as reserved. At the time of rental during the original walk around inspection your location agent verbally commented on the fact that the windshield was cracked from the bottom centre. The crack began at the bottom centre of the windscreen and extended up and to the left into the glass by approximately 27 cm (10"). Your customer representative made the comment verbally 'the windshield is on us', then proceeded to complete the walk around and have me sign out the vehicle. Upon returning the vehicle on the ninth day of April 2020 (20/4/9) the cracked windshield was brought up by the check-in agent. When I told him the agent verbally acknowledged the damaged glass at time of check-out, he informed me he would need to speak with the agent prior to completing the check-in. Once the agent was back in from doing a walk around with a young woman renting a vehicle, he checked with the rental agreement and noted that the damaged windscreen was not noted. He proceeded to tell me that he is a professional and would not have missed such damage or recording it on the rental agreement. The fact of the matter is that the damage was not missed at all, he verbally made note of it then failed to record it on the check-out. Furthermore he stated it is not recorded in the main system as a damage known to the vehicle, which states that either it was missed on previous check-ins, or more likely that this is a company sanctioned consumer fraud to charge multiple customers for previously damaged vehicles. I followed up on the ninth of April with customer service in Las Cruces, NM over the phone to lodge a formal complaint against the Victoria St. Kamloops location and it’s staff & management assured that my concerns had been elevated and I would be contacted very shortly for follow-up. To this date I have had no follow-up from your company in any form whatsoever. I have been furnished with a letter from the claims department in Toronto and have tried to call the number that is included on your company stationery only to be informed that the number dialled is not in service. I will be contacting the address in Toronto from your letterhead, the location of concern and Corporate Holdings in Scarborough and St. Louis. I will take a further claim to my representative and will possibly consider paying for damage I had no hand in doing to your vehicle, once I have confirmation that your company no longer considers lying, consumer fraud and complete disregard of customer support and contact among it’s core business practises. Staff and management of the various branches (Claims, Customer Service, Kamloops Victoria Street) have been fully reprimanded and instructed to cease lying on behalf of Enterprise Rent-a car, willful omissions from company documents, and not following through on promise of follow-up. In the future I will never be a customer of Enterprise Rent-a car and will do my best to ensure all customers video record their rental transactions to protect themselves from the predatory nature with which your company & staff conduct themselves when dealing with paying customers. A very dissatisfied customer, Colin Valentim

Shadrach Patrick

Woulda been 5 star but for my experience and how the manager handled my situation I'm giving 4 stars. Overall, Victoria is a good rep for the company.

Benjamin Rempel

There are cheaper places but I never have luck booking with them. Enterprise always has something in a size I need.

Landon Wark

I came here all the time to rent a car for weekend trips. The staff is courteous and knowledgeable and the prices are great. Do yourself a favour and get some day insurance from MPI for 25$, great savings compared to the dealer's.

Stalone C

Good customer service and fast service

Anne Fearon

Staff was friendly

Sabine Goris

Excellent place to rent a car when you are on Vancouver Island. As a regular customer I can say that Enterprise in Victoria has a great selection of cars and excellent customer service. Quick and easy pick-up as well as quick and easy return. Would highly recommend renting a car from here

Jaskirat Purewal

Really bad customer service!!!!

Jen

Don't have much options around so keep coming back but it is so overpriced and understaffed. Not being opened on Sundays is forcing us to pay for an extra day we don't need. Was supposed to pick a car up at noon today, my partner showed up earlier and and 50 mins later still with no car. If you're going to give cheap service , lower your prices and be opened on Sundays. So frustrated, we get cars to go to places and of course now very late for my moms 60th surprise party, missed the surprise. Thanks .

Shawn DeWolfe

The vehicles they rent function. Expect a lecture from staff throughout the rental onboarding process. If you don't have the civil stamina for lectures from a customer service person, there are other car rental businesses that put the quality of customer service into the forefront of their interactions. For the "does the car work" level of service: 5 stars. For the "will you feel good about going to Enterprise but instead end up humiliated by someone delivering a service" level of service: 1 star.

Travis Kuschminder

My first time using the local Enterprise -- there was no issues. Service was prompt and the vehicle was enjoyable.

Coll doe

Sometimes they run out of cars lol

Ergun Babahan

Service at the Guy Street brunch is really perfect but there is a problem with the confirmation process. If you miss the call it is almost impossible to reach. I believe that you should have an online confirmation system...

Roger Khan

I rented a car last week from this dealership the manager went out of her way to help me . i would not forget the help and the hard work she did to get me a vehicle . thank you

Milos Bozic

Great service and very accommodating.

Mohammad Hamidi

They are the best in the world, I can prove that. They are really warm, welcoming and well-behaved. I am extremely satisfied with their business.

Jema

Highly recommend Josh at this location for your car rental needs. He was very professional, polite and friendly.

Chasel J. Weng

Good Service!!!

Nettie Colvin

Awesome company. Service is Amazing. I love renting a vehicle from Enterprise. ????

Scott Milburn

Always great service at every location I've been to

Camille A. R.

(Translated) I received the service from Ian and Elsa and it was amazing! And the car is better than I expected! I received the service from Ian and Elsa and everything was excellent! And the car is impeccable! (Original) I received the service from Ian and Elsa and it was amazing! And the car is better than I expected! J’ai reçu le service de Ian et Elsa et tout était excellent! Et la voiture est impeccable!

A D

Very accommodating..... got us what we wanted without any issues!

Flavio C.

Always a fast and nice service!

Mahmoud Al-Othman

Very good

Ander San

Clean, fast service, convenient location

Sosha Simone

Great service. Nice and helpful staff

Jennifer Monette

(Translated) Great service, courteous employee. This rental met my expectations. I was scared reading the reviews but I give 5/5 !!! (Original) Super service, employé courtois. Cette location a repondu à mes attentes. J'ai eu peur en lisant les avis mais moi je donne 5/5 !!!

Gary Bailey

Got upgraded bus suv wasent to clean so I had to do it

hugokmoura

Worst ever

Samson Ohiobor

The service was amazing and the staffs are super nice. Felt like a king walking into their office. :)

Terry Smith

Great staff and easy pick-up and drop-ff. And I saved lots of $$$ vs. the airport rentals, with only a $60 cab fare.

Amir Jamshidi

The worst experience ever. I booked an SUV and ended up getting the smallest possible sedan car. When I asked why, the answer was we run out of car. If you don't have SUV in fleet, why do you approve the reservation online? The answer was: we don't tell what car we have. So pretty much you booked an SUV, you will receive a bike. No complaints! My way or highway! Also, the car was not cleaned at all, and had dirt, garbage, and hair. When I asked why the car was not cleaned during this unprecedented time. The answer was there is an extra wide in the car, clean it up. This is called the best customer service. I lost my confidence in rental cars, specifically enterprise.

Pete S

We have used Enterprise Rent-A-Car on 156 st three times now. The process has always been seamless. They clearly state the daily rates to make your call easier. There were no unpleasant surprises when you return their car,...and they are just a few blocks from the auto repair shop our car was in. Talk about handy. We recommend Enterprise Rent-A-Car to everyone.

Nora Langohr

Fast and friendly Service.. car seats were a little stained on my last rental though

Sarah McCallum

Received excellent service and a free upgrade to a much nicer car than I had reserved.

Sheila Borg

Great service! Very friendly!

FreedomSOURCE

Joe (Manager) & Mo are awesome, these two restored my confidence in Enterprise after a pretty poor experience with the White Rock location. Can't thank you enough for the time and help you put into finding the right car. Will be recommending this location to friends & family!

Dennis F

Man

James Barwell

I just reserved a rental from a gentleman named Albert. His customer service to this point is outstanding.l am looking forward to meeting this gentleman.

Sebastian Munoz

Fantastic service, great price. Nice to have done business with Enterprise Chilliwack.

Ebrahim Ahmad

Yasmina, the Branch Manager is an actual gem. Hands down the best customer service and experience. Best rental location in town. Good job Enterprise!

Naveen Kumar

I will never rent a car from this branch ... I am used to rent cars from enterprise all over north york . But , this branch is the one which I don’t recommend. I got there 15 mins late and waited for 20 mins for checkin and at end they offer me a truck cos of coming late ... I don’t understand how can they offer me a truck ??? Do they expect me to go with my family in truck ??? I don’t understand how come they allotted the booked car for some one in 15 mins ... at last the lady offered wrangler ( which is not at all fuel efficient ). With no other choice I had to take the wrangler... too disappointed...

Tariq Azeem

Good place. Good service. No complaints.

Tammy Brochu

Wanted me to buy America Express card for depot. Said dont say it's to rent a car say personal use. Sounds Shady. Changed my mind I could bewrong

David G

Took longer than I expected but that was partially my fault waiting for a car I wanted. Staff is great and great prices.

Leonie Pereira

(Translated) Traveling to Canada for a few days we have booked 4 days in advance on the site for 1 week. We receive an email at 9 a.m. on the day of our rental to tell us that they are canceling our midday reservation. When we called they said they couldn't do anything for us. A Canadian friend called for us and they contacted us again at 11:00 am for a car that was picked up at 3:00 pm. In addition to not being able to benefit from the transport service from the station to the company, there was waste in the glove box, the gas was not at the max and they asked to return the car at 11h instead of midday . Delayed, returned in advance, compared to our reservation but pay at the "original" price of the reservation. Comfortable car but service which leaves something to be desired. (Original) En voyage au Canada pour quelques jours nous avons réservé 4jours à l'avance sur le site pour 1 semaine. On reçoit un courriel à 9h le jour de notre location pour nous dire qu'ils annulaient notre réservation du midi. Quand on a appellait ils nous disaient qu'ils ne peuvaient rien faire pour nous. Une amie canadienne a appelé pour nous et ils nous ont re contacté à 11h pour une voiture qu'on a retiré à 15h. En plus de ne pas avoir pu bénéficier du service de transport de la gare à la société, il y avait des déchets dans la boite à gant, le gaz était pas au max et ils ont demandé de rendre la voiture à 11h au lieu de midi. Prise en retard, rendu en avance, par rapport à notre réservation mais payer au prix "original" de la réservation. Voiture confortable mais service qui laisse à désirer.

Sergey Yegorov

I have rented from Enterprise on numerous occasions and always had a pleasant experience. Unfortunately, this was not the case with this branch. I made an online reservation with several days’ notice. Upon arrival at the business office at the agreed time, I ended up waiting for approximately 50 mins, during which the office was busy with >4 people inside at one point (I stepped outside then, as I realized the room was too crowded per the COVID-19 regulations). Most customers would have walked away at this point, but I waited patiently thinking that the situation was unusual and giving the managers a chance to sort themselves out. Finally, a manager asked me if I would be okay renting a different type of vehicle for the same fee as my reserved one. I agreed, after which we did a walk around the vehicle (VW Jetta) and I signed the rental agreement. However, just before I intended to drive the car away, the manager requested that I switch to a different vehicle "because another customer just came and wants the Jetta". Then another vehicle (Buick Regal) was dropped off by a customer, taken away for cleaning and shortly after brought back out. I asked the manager if we needed to go over the contract again, to which she responded "no need, you have already signed it, I will myself change the details from the Jetta to the Buick". Still having my loyal feelings toward Enterprise, I did not suspect anything of this, plus after the long wait I just wanted to get on the road, and therefore did not pursue any additional discussion to this effect. The next day, I returned the car to an Enterprise location in Dundas, ON. During the period of my short rental (driving for a cumulative period of about 1.5-2 hr), I realized that the car had not been properly maintained: it smelled of smoke and there was a trace of chewing gum on the front passenger seat, which I later reported the branch. A day later, I received a phone call from the Dundas Enterprise branch informing me about a dent on the car's bumper, followed by a $1024.1 bill to cover the vehicle repair costs "at significantly discounted repair rates". Upon close examination of the photos, as a non-expert I was unable to see anything major, and over the subsequent weeks, I called the North York branch several times asking for assistance. On the phone, the manager acknowledged that my rental experience was far from optimal, but mentioned a video footage with “evidence” that proper vehicle check-up was conducted during the vehicle check-out. However, according to the manager, the footage was "too blurry" to see any detail. In summary, I believe that I have been made accountable for damages on a rental vehicle that had existed prior to my rental. Furthermore, I feel that the Company representatives were negligent prior to and during my rental to conduct a proper check-up of the vehicles' cleanliness, safety and for the presence of damages. I also strongly feel that I have been pulled into a scamming scheme, whereby I was distracted by the extremely long wait time and rapid changes of rental vehicles from being able to fully inspect the rental vehicle for damage.

Jono Hunter

Sure, I should have checked but why would you accept a booking for 12pm on a Saturday when you close at 12pm on Saturdays? ????‍♀️

Nathan Trembley

They lost my reservation and had no vehicles left. I will never deal with this place again

Darryl Palapuz

***EDIT: Few hours after I wrote the review below, the Branch Manager Anas reached out to me about my recent experience at their location. He helped me every step of the way, from assessing the situation to making sure I was not only satisfied but happy in the end. He went above and beyond just to help me out and I'm truly thankful for that. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I recently rented a Ford Fusion late last month after bringing my Ford F150 to Birchwood Collision Centre for damage repair on my rear bumper, and I was told that Ford would cover my rental so I took it. I had just returned the vehicle this morning and I was asked to pay $200+ for a protection plan that I was 100% sure I said NO to. Now this isn't the first time I've rented at Enterprise, it was actually very easy to deal with them, straight to the point and no hidden agendas. I never had to pay on any of the previous ones before. It was just this specific agent I spoke to on my last visit. I dealt with the same guy (Indian guy, pardon my language, I don't mean it in a racist way) prior to picking up the car and returning the car. But he even claimed that it wasn't him that I dealt with in the beginning. Not impressed.

Keith Osborn

We were on a cruise and our family was looking forward to exploring the island on our day in port. We made a reservation but an expected delivery of vehicles didn't come in so there weren't any cars available. Distressing news for sure. Alex, the branch manager there was deeply apologetic and offered to pay for an excursion that allowed us to move ahead with our plans. Knowing how expensive excursions were (the reason for the rental), I told him it'd be considerably more costly than the rental but he said that wouldn't be a problem and to go ahead and book it - which we did. While we didn't get reimbursed immediately, I can happily report that the funds arrived. I'm still a little shocked that a company would come through like that and cover the expense of our alternate plans. What a great group of people. Thank you, Alex, and thank you, Enterprise!

donna amos

All of the employees are super polite, customer service is top notch! I would recommend this company to anyone

Nahhid Alami

Unbelievable customer service! I was involved in an accident, and my insurance wasn't going to take responsibility for the rental until I was determined not-at-fault. I was under 25, and was going out of province for the weekend, but Matt (branch manager) waived all of those fees for me (plus more). I was looking for a car, but they only had minivans, but they gave me one for the price of a car. Upon returning my rental, I learnt that my insurance company didn't cover the collision insurance I had to pay through Enterprise ($16.99*25 days = 424.75). I was under the impression that the fee would be refunded, and even though it wasn't supposed to be, and I had signed the contract, Matt waived that for me as well. Overall an incredible customer service experience, and I would definitely be returning if necessary.

Doug Bennison

They pick you up!

Christopher Pikula

Decent, quick service, didn't mind the free upside either. Good for mosaic weekend.

Nadeem Khan

Very good place

Andrew Franklin

Good customer service

Billie Jo Wood

Absolutely amazing customer service!

Helon

I wish I could give them 0 stars. I had to rent a car from them while mine was getting fixed because someone else hit me. They will give you a car and not honesty record damage, only if YOU notice it. If not, that's how they get you. I don't know much about cars unfortunaly, so I trusted them to help and guild me, instead they saw the opportunity to take advantage of me. They are charging me in the thousands for a bump I didn't do. I only drove it to drop family members off to work. They then told me that it was my responsibility to have made sure that there was no damage before signing the papers. They got a whole new bumper and paint job on my expense....nice enterprise....good job at not being honest and taking advantage of people. Never again will I deal with them. And they will probably write a note at the bottom of your review asking if they can do anything to help....yet another lie ...

Mike H

Needed a rental after an accident. I was provided an undersized car with wiper blades that reduced visibility and does not feel safe for highway commuting. When I came to the office to exchange the rental at 1:45pm on a Wednesday there was no one in the building and all lights were off. Hours of operation are 8:00-5:00 but the office hours are clearly not accurate as no one is actually working here on a Wednesday afternoon. Very upset with both the quality of the vehicles and the quality of the customer service.

Jessica W

I've never reviewed a car rental company before and usually have tepid experiences with them but the Victoria, Vancouver Island Enterprise really was the most outstanding car rental business I've gone through. They pick up the phone, are genteel and polite, and they pick you up door to door from around downtown. On the way back from Tofino, we were running late to catch the Clipper ferry due to impassable roads and after calling ahead, they expedited our check out and zoomed us to the ferry. We arrived just on time! Thank you!!!!

Candice Peterson

I sadly had to rent a car due to mine having mechanical issues. Booked with them through Costco (best deal) was busy when I was there, but they went through quickly. The service was fast thorough and vehicle clean.

Wessley

Fast and friendly service and the car was great.

Adewale Gbadamosi

Good customer service.

Alex Ziaei

The worst experience ever, rude staff, I had to wait for an hour to get the car as they didn't open on time and they didn't clean the car. The car was dirty and smelly. They charge your credit card immediately but their take their time to refund you. I had to call them a few times. It was such a waste of time and money. Avoid this branch if you can.

Vladimir V. Shin

It's first time for me getting a rental car. Very surprised how easy it can be. I really appreciate the personnel. Very customer oriented service.

kent roelofs

I had the worst expierence dealing with enterprize in lethbridge albera on sunday july 3 2016 i was standing in line trying to return a car and the guys at the counter started just going up to the people behind me and helping them i felt that i was treated very bad just ignored to stand there this is the second time i have got bad service from them i will never rent a car there again but the calgary office has always gave me good service

Priscila Peres

Unlike other locations, they are VERY helpful, polite and always provide a good service. I never rented a car in another place after visiting this location. Thank you guys for your amazing job!

Paul Senior

Great group in spruce grove

Alex F.

Folks there are pleasant and professional, but what's this 1/2 tank of gas thing? Picked up a car to travel to Brandon for the day. First stop was a gas station (in the rain) , then fuel management all the way to Winnipeg with requisite calculation of how much gas to put in. Ridiculous. Oh yeah, if they say Toyota Yaris or equal on the phone, you may end up with a Mitsubishi Mirage. I didn't know anyone rented those city-only cars. The staff courteousness cannot make up for the 1/2 tank rule and the Mitsy. First time Entreprise "let me down".

Chrissy Halliday

Had a car booked for 8am pick up for while my car was in the body shop show up at 8am takes them 20 minutes to verify information because they kept stopping assisting me to answer the phone! Yep you read that right! After 1/2 and hour of this they tell me they do not have a rental for me but they will give me a ride to work. UMMM WHAT!?!?! Tell me that 1/2 hour ago when we started this already hellish customer service experience because my car also needs to get to the body shop and I need to be at work before 9am which you have now left me 20-25 minutes to figure out how I'm going to get all this done, and that is the immediate issue what about the fact I now do not have a vehicle and it is -30. I can honestly say worst customer service I have experienced all year!The next day I get a call at 11:30am this morning from the Manager at Enterprise... he called to tell me I was angry yesterday and left the store. Yes I was and why would I stand in the store when you a) do not have the service I had booked and b)now need to figure out how to get my car dropped at the body shop and my butt at work in the next 25 minutes... I really don't have time to Lollygagg around here while you shovel BS at me. He also said in his message that he had been trying to help me the day before... nope actually you didn't say two words to me you told the agent that was helping me there are no vehicle tell her to come back. Sorry that doesn't count as assistance in my books. He also asked if I could go to the store today so he could personally apologize. Ok buddy I will just strap on my wings and fly right over... or better yet I will enchant my broomstick and ride that over. He also wanted to know if he could book me a car for sometime in the next few days. So you still don't have a vehicle for me it is 27.5 hours after my specified booking, and you want me to make multiple trips to your store front on foot so that you can further waste my time. No thank you. When I didn't call him back he called me again once again to tell me I was angry yesterday and to see if he could make another reservation for me over the next couple of days. So really still no apology and in no way want to make it right and wants to blame me for him not providing me with the service I booked. Perfect I will add this to my book "The correct way to perfect customer service". Just when I think this situation couldn't get worse!

Kevin McGrath

Cars

Rick Lascelles

Fast checkout. Didn't have to go back in to finalize rental agreement. They should ALL use this method. Thanks.

Amr Hefni

Excellent service /excellent service

Furaha Omoigui

Was great. Customer service was on point. I love the shuttle service

Jess Lentini

Amazing service, friendly staff, reliable cars

Zoe Boudreault

My experience with Enterprise in Prince George was ABSOLUTELY PHENOMENAL!!!! The staff went above and beyond to get me into a rental in a timely matter. I was in quite the nightmare situation due to Wood Wheaton GM. Alexis and Alyssa were courteous, friendly, helpful and their compassionate attitudes eased my stress and made me comfortable. The rental was immaculate, my family and I will be renting again from this branch again in the future! Thank You!

MJ Jaillet

Fantastic customer service! Great selection of vehicles. Winter tires on many cars.

Ilpo Lehto

I get great service on a regular basis

Starr Trak

They are always helpful and open-minded! I like dealing with them!

Nick Levey

Very friendly service with clean and we'll maintained cars

Raymond Johnson

Great service

Jasmine Morrison Keeler

Staff were helpful, car was brand new, had a very easy pick up/drop off experience. Their damage leniency is amazing, and they gave us an extra discount which was a nice bonus! We will definitely be renting with them on future trips to Victoria.

Francis A. Amara

For all your trip visit ENTERPRISES very customer friendly.

William Bolduc

(Translated) Doesn't even seem open anymore (Original) Ne semble même plus ouvert

Gail Soucy

Most accommodating and caring staff! Took excellent care of us!

Allyssa Finnik

Great staff, reasonable pricing and great selection on rentable vehicles!

Garth Erick

Always have had great service.

Glenn Bigelow

This location has a great team AND they provide great products ????

James Rochon

Service was second to none, when the vehicle was not available that I reserved they put me in a Cadillac XT5 which made my trip to Toronto very pleasant. They will get repeat business from my company.

Jeremie Messerli

Quick and easy!

Mutasem Barjawi

Love their 'ride' from/to home option. Friendly staff.