Reviews of Carter Car & Truck Rentals (Rent Cars)

Brandan Christopher

The staff here are super friendly. Shout out to Dom and Nikola who are akways great, make mornings when i pickup the trucks very pleasant. Vehicles are clean, work well and ever have any problems.

Ray “Bones” Barboni

Last minute rental required, Had to extend my contract Cheryl was so good to me and went above and beyond to really earn our business. I'm sure that I will be a long term customer of hers. It's nice to see and experience that level of customer service interest these days.

Zachary Bobolo

Great people to deal with. Highly recommend if you need such a service.

Spirit Quests

Very good experience. The staff went beyond the call, helping me in a (for me) stressful situation. As well, they discounted their larger available car (a Jeep) to an economy car rate (which was unavailable, being a Friday afternoon.) All in all, very helpful and appreciated!

Adam Oldfield

Amazing service and great price. Vehicles were so clean. This is the second time I've rented there with complete satisfaction

alice cairns

Carter rentals is very professional. The storefront is very clean. I needed a van for a day trip to Niagara Falls. Pat the manager was very helpful and friendly. He helped us with what we needed. I will be coming back. I highly recommend them.

Redamik

Rented a red Kia from Patrick and was completely enthralled and satisfied with my experience. Very professional, kind and considerate of our situation and needs. Would recommend this place to anyone looking for a good deal from good people! - Kris & Alexander

Liam Brown

I needed a last minute car rental, and Carter's was the only place in the City that had any stock of cars. I asked for their cheapest model which they did not have in stock, so they rented me a more expensive model for the same price. The process was straight forward, Patrick was very accommodating and I will continue to rent from Carter's in the future. Awesome service.

Jean Bedard (Jdbed55)

Efficient front staff. Current low mileage vehicle.

D Westcott

A pleasure to deal with

Nancy Trainor [Staff]

I received great service. I was looking for a vehicle that could tow and Cheryl worked hard to find me one. My entire experience with Carter was excellent. I highly recommend this company.

No Eye Deer

Always super friendly and the beat deal in town when I need to rent a car.

José Martín Gallea

Truck clean and new ????

Luke Lefrancois

Needed a passenger van for a group trip. The whole process was easy and smooth. The vehicle was exactly what i had ordered and spotless. The return was also super easy and quick.

Christopher Sweet

Excellent trucks - very nice, very new.

Ralph Busche

Friendly,professional and a pleasure to deal with.

Phil Allard

I reserved an 11 passenger vehicle online roughly two weeks in advanced. I had received an online confirmation of reservation. A week later, I called to confirm the reservation and was told there was no record of reservation. This was 4 days prior to the required date. The solution that was offered was a 10 person van that had a minimum rental period, longer than required, that was much more expensive that the previous rental. Nothing was done to rectify the situation other than to try and force me to pay more for less. I did not. I stress that this is not a reflection of the workers but rather of the company. I would give less stars if I could.

Dan Hewitt

Very professional service, will definitely use them again ..

Nick Krznarich

This place is fantastic. I've had the best experience everytime I've rented a vehicle here. Exceptionally clean vehicles and excellent customer service from the manager, Cheryl and Monique. Highly recommend this business for your next rental!

Nanci Laws

This is my go to car rental!!! The staff is amazing, the cars are always in great condition. The rates are reasonable and the ease of the process is the icing on the cake! Keep up the great work!!!!

Jeanette Pattison

Have rented from here a few times now and they are great. Always get a new vehicle. Prices are reasonable and staff is very nice.

Jordan Whitby

Very professional

Cory Reece

Great, friendly service! We rent from them every long weekend and occasionally other times during the week as well and we are always pleased. The rentals are always spotless when we first pick them up and we are always greated with fast service and a friendly atmosphere.

Angel McCoy

The service at this location on Barton st. Hamilton ON, was absolutely amazing. The Manager (Patrick) went out of his way to make sure we were happy customers. Thank you for the great experience....

Susan Brontmire

I love renting from Carter car & truck rentals! I've been using there rentals for a couple years now and always very excellent, efficient and friendly service from Patrick, Cheryl and Monique. Even when I need something last minute they have been very accomodating. And i love driving there beautiful cars! They make it so easy to rent a car! Thank you!

Casey Watson

Carter Rentals on Barton Street have been serving O'Sullivan's for years! The personal service and fleet selection is amazing!

James Logan

Be sure to check you tire pressure before you remove the vehicle from the compound.

Brad Brock

Great staff nice clean currant models of cars never had a problem would recommend them

Lindsay Do

some customer service they have I wanted to rent 3 vans for a family trip and when I called to get a quote all they said was "good bye goodnight" what a joke.

mohmmd khasawneh

Great service with excellent car conditions and the prices are the best I like the staff there, actually it’s my favourite branch ????

Sola Risa

They have the best price and service in Hamilton. Totally satisfied.

essentialone4life

$400 deposit??!! ???????????? Save ur money and go to discount for $250 deposit on your card.

Julie Mazmanian

I had an excellent experience renting through this company. When I arrived to pick up the vehicle the staff was friendly and on the ball. The vehicle was spotless, in great shap and ready to go. When I Returned it, no problems and again the staff was great!

Ramzi Said

I called to book a cargo van, spoke to the manager Dominic i was asking simple questions trying to book a truck unfortunately the manager Dominic was very defensive and hang up on me. i will just say what a wonderful customer service he gave. bad experience i will never rent a truck from this place even if i have to pay more somewhere else.

Craig

Made our rental experience incredible, worked with us from start to finish got us out the door for a far better price and with way less headaches then the local green sign rental company. I'd refer this company any day, and not only that I will certainly be a repeat customer. Thanks carter's you know how to do business.

Tammy G

Great reliable place when you need to rent a truck.